Professional Beauty July 2020

Page 74

Salon Reopening

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Team EFFORT As salons and spas make plans to reopen once allowed to do so, many employees feel anxious about returning. Eve Oxberry gets some expert advice on how to reassure them about the safety of both their health and their jobs

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Share a clear plan “As well as reassuring therapists that you will follow the guidelines and that their safety is paramount, you need to tell them you’ll be looking at the finances too so that they will have a salon to come back to, not only in month one or two but that they’ve got a future with you,” says Sara Shoemark, who owns three Glow Beauty salons in the North West. “Just be positive and in control. You might be feeling overwhelmed with anxiety but try not share that too much with your team. You can share the challenges but they need to know you’re there for them. It’s like a parent role, where the child reflects the parent’s behaviour. If the parent’s in control, the child will feel safe. We might not have a firm date yet but share your plan and let them know you will follow the guidelines and you’re not going to put them in a situation that is unsafe for them or their clients.”

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