for 2010
$EPARTURE TIME FOR CRAVINGS
! !SK YOUR PHARMACIST ABOUT .ICORETTE SK YOUR PHARMACIST ABOUT .ICORETTE Contains Nicotine. AL ALWAYS LWAYS Y R READ THE LABEL. NIB/027/00
Welcome... Dear Holidaymaker, It wont be long now before it’s time to get away on that holiday. Maybe it's just a short break or perhaps it's that big family holiday you had been planning. These days you deserve a break so we certainly hope that you enjoy every moment. We are determined to make sure that everything goes as smoothly as possible for you. Holiday Planner 2010 is full of information to make things easier for you. Please take the time to read it and be sure to bring it with you, as the shopping guide and holiday phrases are invaluable when you are abroad. We hope that you have a wonderful trip and we hope to see you again soon.
TRAVELLERS TEN COMMANDMENTS 11. Thou shalt not expect to find things as thou hast at home, for thou hast left home to find things different. 12. Thou shalt not take anything too seriously for a carefree mind is the start of a good holiday. 13. Thou shalt not let the other travellers get on thy nerves, for thou hast paid good money to enjoy thyself. 14. Remember to take half as many clothes as thou thinkest and twice the money. 15. Know at all times where thy passport is, for a person without a passport is a person without a country. 16. Remember that if we had been expected to stay in one place we would have been created with roots. 17. Thou shalt not worry for he that worrieth hath no pleasure and few things are that fatal. 18. When in Rome be prepared to do somewhat as the Romans do. 19. Thou shalt not judge the people of the country by the person who hath given the trouble. 10. Remember thou art a guest in other lands and he that treats his host with respect shall be honoured. HOLIDAY PLANNER 2010 3
Contents START PLANNING NOW ....................................................................6 Everything you need to know about Passports and Visas PRE-DEPARTURE CHECKLIST .............................................................8 Check this and forget nothing. MONEY, MONEY, MONEY...............................................................10 Cash, Travellers Cheques and Credit Cards. GETTING THERE...............................................................................12 Getting in and onto the plane. FOREIGN FACT FILE..................................................................14-15 The facts about your destination. SUN AND SENSIBILITY Protect yourself from the dangers of the sun .............................16-17 DUBLIN AIRPORT Flight Information, Parking Facilities, Banking.............................18-19 CORK AIRPORT Services, Bank/Bureau de Change .....................................................20 SHANNON AIRPORT Information, Car Parking, Bus & Taxi Services.....................................21 THE LOOP - SHOPPING GUIDE.......................................................22 DUTY FREE ALLOWANCES At the Duty Free ......................................................................24-26 CAR HIRE ABROAD ........................................................................27 PHONE FACTS ........................................................................28-29 HELPFUL HOLIDAY PHRASES .........................................................30
4 HOLIDAY PLANNER 2010
«iÀÊÀ «iÀÊ } Ì
vÀ
Ê V Õ` } ÌÊLÀi> v>ÃÌ
{]ÊnÊ> `Ê£xÊ`>ÞÃÊ V>ÀÊ«>À }Ê vviÀÃÊ>Û> >L i
ÕL Ê Ê À« ÀÌ] ÀÌ Ü `Ê*>À ]Ê-> ÌÀÞ]Ê ÕL Ê v J iÝ«ÀiÃÃ`ÕL > À« ÀÌ° i ÜÜÜ° iÝ«ÀiÃÃ`ÕL > À« ÀÌ° i
Start Planning Now BEFORE YOU START The preparations to be made before your holiday, although simple, may prove to be a minefield of stress if left to the last minute. We list here some practical advice, some obvious, some perhaps not, but if followed, it should ensure a smooth run-up to your departure for your holiday destination. PASSPORTS & VISAS These are your responsibility and persons not in possession of a valid up-to-date passport will not be allowed to travel. In order to obtain a current passport you will need two up-to-date photographs. Polaroid have an instant passport photo service which is available in pharmacies and photo outlets nationwide. I HAVE A PASSPORT ... SO WHAT? Well now is the time to check it and see that it is up-to-date and has not expired (do it now while it’s still fresh in your mind). A child can no longer travel on their parent’s passports, all must carry their own. Children under 3 must have a 3 year passport, 3-17 year olds must have a 5 year passport and from 18 onwards travellers must have a 10 year passport. I HAVE A PASSPORT ... IT’S OUT OF DATE WHAT DO I DO? Collect form PAS 1 from your Travel Agent, Garda Station or Passport office. This form gives you exact and precise information concerning your application for an Irish passport. Further enquiries to: Passport Office, 1st Floor, Setanta Centre, Molesworth Street, Dublin 2. Tel: 01-6711633 or LoCall: 1890-426888 Application forms are now also available at your local Post Office.
6 HOLIDAY PLANNER 2010
In the case of British citizens, resident in the Rep. of Ireland, forms can be obtained from: Passport Office, British Embassy, 29 Merrion Road, Ballsbridge, Dublin 4. Tel: 01-2053700. Please note that passports take time to process and we advise you to apply well in advance. This normally takes at least 2 weeks. VISAS A visa is required for entry into Turkey for Irish and British citizens. The visa forms can be filled out on arrival in Turkey and cost €10. This can be paid in Euros or Sterling but cannot be paid by credit card or cheque. All EU passengers require a visa on entering Egypt. This can be obtained at the Egyptian Embassy, 22 Clyde Road, Ballsbridge, Dublin 4. The cost is currently €25 per person. Alternatively, visas can be arranged on arrival in Sharm El Sheikh. This is usually cheaper and can be paid for in Euros, Sterling or US Dollars. Passports must be valid for 6 months after your return journey.
Pre-Departure Checklist
E
ven the most organised of us usually have a few last minute panics before going on holiday. To avoid that "what have I forgotten?" feeling on your outward journey, use the following checklist during packing and again just before you leave home.
DOCUMENTATION & MONEY Passports Flight tickets & holiday vouchers Vaccination certificates and visas (if required) Insurance details Driving Licence and International Driving Permit General identification such as credit cards, medical or pension cards, birth/ marriage certificates, etc. (you might lose your passport) Money, cheque book, cheque card and credit cards Receipts for any new cameras, watches, etc. which could have been bought abroad - you don’t want to have to pay duty twice. CLOTHES Swimsuits Beachwear Beach Shoes
8 HOLIDAY PLANNER 2010
Sun hats Day Clothes and shoes Evening wear and shoes Cotton sweaters Jacket Nightwear Underwear Rainwear (depending on destination) Tights/ Stockings Socks Ties Handkerchiefs Belts, scarves and ‘fun’ jewellery
ACCESSORIES & EQUIPMENT Beach bags Sunglasses Suntan lotions and creams Brushes Make-up Toothbrush Shaving Gear Toiletries Handbag Wallet/purse CD/MP3 player Hairdryer
Travel Iron Adaptor plug Mobile phone and battery charger First Aid Kit Any prescribed medicines Pen and notepaper Books Maps Children’s and babies needs Children’s toys Watch Lighter Bottle opener and corkscrew Spare glasses and solutions Sewing requirements.
KEYS House Keys Leave a spare set with a neighbour or relative/ friend. Luggage Keys Car Keys Take a spare set if leaving your car at the airport.
Shop & Collect. A free service available at Dublin, Cork & Shannon Airport. 6kV^aVWaZ id Vaa eVhhZc\Zgh igVkZaa^c\ l^i]^c i]Z :J# H]de WZ[dgZ ndj Ón! i]Zc h^bean XdaaZXi dc ndjg gZijgc# Cdl i]ZgZ ^h cd cZZY id iV`Z ndjg V^gedgi h]dee^c\ l^i] ndj l]Zc ndj Ón# LZ l^aa hidgZ ndjg ejgX]VhZh [dg [gZZ jci^a ndjg gZijgc# I]Zn l^aa WZ lV^i^c\ [dg ndj Vi i]Z I^ef 9ebb[Yj XdaaZXi^dc ed^ci ^c i]Z Vgg^kVah ]Vaa Vi 9jWa^c! 8dg` dg H]Vccdc 6^gedgi V[iZg ndj ]VkZ e^X`ZY je ndjg aj\\V\Z VcY XaZVgZY Xjhidbh#
Money CURRENCY EXCHANGE With the introduction of the Euro in 2002, heading abroad has never been easier. Including ourselves, 21 other countries of the EU have changed to the Euro: Andorra, Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Italy, Kosovo, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovenia, Slovakia, Spain and the Vatican City. Of course if you’re travelling to other countries, such as Bulgaria, Croatia and Turkey, you will still have to obtain local currency. Although in many larger bank branches it is possible to obtain foreign currency on demand, it is usually safer to let the bank know your currency requirements a couple of weeks before departure, and to collect the money two days before you leave. This avoids last minute panics if the bank should not have sufficient amounts of the currency you need. Some countries have restrictions on how much local currency you can take in and out. Check with your local travel agent or bank, as countries frequently change their regulations. It may be cheaper to change currency abroad rather than in Ireland. Your travel agent may be able to advise you. If you are travelling outside the euro zone, remember to retain some euros for your return home.
With CIRRUS, you can withdraw cash from your current account all over the world. With the CIRRUS facility on your card, you have access to your money from over 1 million ATM machines in over 210 different countries. You can withdraw at any ATM machine displaying the CIRRUS logo, making travelling a lot easier. HOLIDAY PLANNER 2010
CREDIT CARDS Visa, MasterCard, American Express and Diners Cards are accepted in many countries and certainly in major establishments throughout most of Europe. You should experience no difficulty using them for car hire, in hotels and restaurants, to obtain cash at banks and for purchases in some department stores. In relation to Car Hire most companies will insist on a credit card and will not rent wihtout one.
How to Keep You and Your Cards Safe When Travelling Abroad
When you are planning your holiday, make sure you have emergency 24-hour phone numbers for your cards so that you can report any theft/loss immediately. You will find these on your statements, on the SafeCard website or in the telephone directory. You may find it convenient to store these numbers in your mobile phone.
• As you would at home, make sure you cover the PIN pad whilst carrying out transactions - especially when in pubs and night clubs! Never allow anyone to know your PIN. Don't leave your card behind the bar! • Avoid having to go through your wallet/purse for money or cards, especially at the ATM. • When in crowds, keep your bag strapped across your body firmly. Turn the clasp towards you, making it even harder for the thief to get at. A concealed money belt is an ideal way to carry cards and valuables • Where possible, insist that restaurant staff do not take you card out of your sight when paying for meals, etc. They could be skimming your card details. Check your statement carefully when you return home. • Warm weather means less clothing - which can also mean that personal items such as wallets in back pockets are more visible. Take extra care to ensure that valuables are concealed. • Only bring the cards with you that you will be using abroad. • When at the beach or by the pool, ensure that your cards are in a safe place where a thief cannot swipe them when you are sleeping. • If your card is lost at home or abroad, contact your issuer immediately. HOLIDAY PLANNER 2010 11
Getting there... CHECKING-IN When you receive your tickets and documentation, your time of check-in at the airport will be clearly shown. The check-in time given is the LATEST time, so do allow yourself time to park your car or to get from the bus or rail terminal to the airport. You don’t want to arrive late and have to rush through the departure procedure or WORSE STILL - even miss your flight! The check-in desk normally opens approximately two hours before departure. When you check-in you will need to present your ticket and passport so that you will be given a boarding card. You can then go through passport control. You should carefully check the flight departure screen where an indicator will tell you which gate your flight departs from. ON YOUR FLIGHT On most flights you may take one piece of hand baggage per person on the aircraft in addition to a handbag or camera, etc., but ideally this should not measure more than 45cm x 35cm x 20cm, and should not weigh more than 5kgs/11lbs...and it should be labelled both inside and outside. As airlines vary the rules check their website before travelling. Please note that sharp objects may not be carried in hand luggage, but must be put in main luggage for check-in. If you have not purchased duty free goods at the airport, these are usually available for purchase during your flight on both the outward and return journeys. Remember to take books and games to keep children amused during the flight. Safety precautions will be fully explained to you during the flight. If you suffer from ‘earpopping’ while flying, sucking a sweet will help or a GOOD YAWN is also helpful. DELAYS Fortunately, delays are the exception rather than the rule, but should you be delayed for any reason see insurance details for full information.
12 HOLIDAY PLANNER 2010
Frewen & Aylward Menswear DUN LAOGHAIRE
ZEGNA • ARMANI • GANT • LYLE & SCOTT JACK & JONES • SELECTED • PAUL & SHARK WITHOUT PREJUDICE • ETON • BUGATTI 44 LR. GEORGE’S STREET, DUN LAOGHAIRE. TELEPHONE: 01-2803127. www.fanda.ie
Foreign Fact File SPAIN MAINLAND & BALEARIC ISLANDS Language: Spanish is the official language Currency: Euro Credit Cards: All major cards accepted. Electricity: 220V is standard current, can be 115V in older places. Opening Hours: Banks – Mon-Fri: 8.00-14.00. Shops – 09.30-14.00, 17.00-22.00. Helpful Hints: Buy bottled water. Tipping: 15% service usually added to restaurant bills, with additional 5-10% tip expected. Tip taxi drivers 10% of the fare. GRAN CANARIA, LANZAROTE, TENERIFE & FUERTEVENTURA Language: Spanish is the official language Currency: Euro Electricity: 220V, continental 2-pin adaptors are needed. Opening Hours: Banks – Mon-Fri. 08.00-14.00 Shops – 09.30-14.00, 17.00-22.00. Helpful Hints: Drink bottled water. Tipping: Customary to tip 10% in restaurants and taxi drivers. GREECE Language: Modern Greek and English are widely understood and spoken. Currency: Euro Credit Cards: All major cards accepted. Electricity: 220V AC throughout most of Greece; 110V DC in a few districts. 2-pin adaptors are needed. Opening Hours: Banks – Mon-Thurs: 08.00-14.00 Shops – Mon-Sat: 09.00-18.00 Helpful Hints: Drink bottled water rather than fresh water. Tipping: 10-15% is included in restaurant bills, but waiters expect 10% extra. Taxi drivers may expect 10% (not obligatory).
14 HOLIDAY PLANNER 2010
PORTUGAL Language: Although Portuguese is the official language, French and English are spoken by many as a second language. Currency: Euro Credit Cards: All major cards accepted. Electricity: 210-220V AC in most areas, 110V AC in a few places. Some hotels have converters. Opening Hours: Banks – Mon-Fri: 8.30-15.00. Shops – Mon-Fri: 09.00-13.00, 15.00-19.00. Sat. 09.00-13.00. Helpful Hints: Buy bottled water. Tipping: Tipping is customary and is about 1015% in restaurants and taxis. ITALY Language: Spanish is the official language Currency: Euro Credit Cards: All major cards accepted. Electricity: 220V, electrical appliances will work, but need 2-pin adaptor. Opening Hours: Banks – Mon-Fri 08.30-13.30 & 14.45-16.15 Shops – 09.00-13.00, 16.30-19.30. Helpful Hints: Drink bottled water. Tipping: 15% service is included in restaurant bills, with 5-10% extra expected. Taxi drivers may expect 10% (not obligatory). BULGARIA Language: Bulgarian, English, German, French and Russian. Currency: Lev. Credit Cards: All major cards accepted. Electricity: 220V, electrical appliances need a 2-pin adaptor. Opening Hours: Banks – Mon-Sat: 9.00-15.00 Shops – Mon-Sat: 9.00-19.00, usually closed Sundays. Tipping: 10% of the bill is customary in restaurants, while hotel porters and taxi drivers expect the change to round up the bill.
Foreign Fact File CYPRUS Language: The official languages are Greek and Turkish, (Greek in the South and Turkish in the North) Currency: Euro. Credit Cards: All major cards accepted. Electricity: 240V. Continental adaptors not required. Tipping: A service charge of 10% is added to all bills. If the service has been especially good, you may add 5%. Opening Hours: Banks – Mon.-Fri: 8.30-13.00, Mon: 15.1516.45. Shops – Mon, Tues, Thurs & Fri: 08.00-19.00, Wed & Sat. 08.00-13.00.
EGYPT Language: Arabic (official), English and French widely understood. Currency: Egyptian Pound Credit Cards: All major cards accepted. Electricity: 220V, a travel adaptor (2 pin) is needed. Tipping: Although bills normally include a service charge, it is customary to tip in restaurants and other places that cater to tourists. Opening Hours: Banks – 08.30-14.00 daily, closed Fri & Sat. Shops – Winter 08.30-14.30, Summer 09.0022.00, many shops closed Fri & Sun. Helpful hints: Egypt is a Muslim country therefore it is advised to dress conservatively. When visiting churches and mosques men should not wear shorts, it is inadvisable for women to wear anything short or sleeveless unless on the beach or by a pool.
Stay and Park
ith more holidaymakers than ever worried about making their flights through rush hour traffic the team at Dublin Airport Holiday Inn Express are determined to make things easier. They are offering a room for the night from only €59 including hot breakfast for two adults and up to two children staying in parents room. In addition they have a special parking offer of 4, 8 or 15 nights, with a courtesy shuttle bus to and from the airport. That's a deal that could make your next holiday a whole lot easier!
W
HOLIDAY PLANNER 2010 15
SKIN CARE THE FACTS: ➤ Skin cancer is the most common cancer in Ireland among both men and women. ➤ In 2008 approximately 8,000 new cases were diagnosed in Ireland. ➤ Most skin cancers are caused by ultraviolet (UV) rays from the sun and sunbeds and can be prevented. ➤ About 80-85% of UV rays can pass through clouds so you need to take care on cloudy days too. ➤ Be smart in the sun, by following the SunSmart Code, and do not use sunbeds. In this way you can reduce your risk of skin cancer. ➤ There are different types of skin cancer. The most common type is non-melanoma skin cancer. It is preventable and if spotted early, is very treatable. The most serious type is melanoma skin cancer. ➤ Melanoma skin cancer can kill. Reduce your risk by following the SunSmart Code and avoid getting sunburnt. ➤ Getting sunburnt in childhood or adolescence puts you at greater risk of melanoma skin cancer. ➤ If a melanoma grows on your skin spotting it early and getting it treated as soon as possible can save your life. So get into the habit of checking your skin regularly for new or changing moles. ➤ A tan does not protect your skin from sunburn or skin cancer.
UV A
HOW CAN YOU PROTECT YOURSELF? Follow the SunSmart Code
➤ Seek shade, especially from 11am and 3pm, when UV rays are at their strongest. ➤ Cover up. Wear a shirt with a collar and long sleeves and long shorts, all made from closely woven fabric. ➤ Wear a hat too that gives protection to the ears, nose and back of the neck. ➤ Slap on sunscreen with SPF of 15 or higher and UVA protection. Apply generously 20 minutes before going out in the sun. Reapply every two hours. Reapply more often if swimming, sweating or towel drying. Look for the UVA UVA logo on the bottle ➤ Wear wraparound sunglasses with UV protection. This applies to adults and children.
UVA
IN THE SUN ➤ A tan and sunburn caused by UV rays damages your skin. While the tan and sunburn may go away the damage to your skin cells remains. It is added to the damage done in previous years and increases your risk of skin cancer later in life. ➤ Most skin cancers are curable if found and treated early. WHO IS AT RISK? Anyone who spends time in the sun is at risk of developing skin cancer, not just those who sunbathe or work outdoors. You need to take extra care if you have: ➤ Pale or freckled skin, which burns easily or tans poorly ➤ Naturally red or fair hair and blue, green, or grey eyes. ➤ A lot of moles or unusual moles. ➤ A history of sunburn or skin cancer. BABIES, CHILDREN AND THE SUN: Over our lifetime most of us get 80% of our exposure to the sun in our youth. For this reason it is important to protect children and adolescents skin when outdooors, whether they are in Ireland or abroad. To do this, simply following the SunSmart Code.
SUNBURN IN CHILDHOOD INCREASES THE RISK OF DEVELOPING SKIN CANCER LATER IN LIFE.
➤ Children’s skin is very sensitive to the sun’s rays. All children, whether they tan easily or not, should always be protected from UV rays. ➤ It is best to keep babies under six months in the shade, wearing clothes and hat. Sunscreen can be applied to areas not protected by clothes. ➤ Keep older children safe by following the SunSmart code. ➤ Always patch test a sunscreen on your child first to check if they are allergic to the product. If they are, simply try a different brand.
HELPLINE For anyone who is concerned about skin cancer or cancer in general, call the National Cancer Helpline on 1800 200 700, Monday to Thursday 9am-7pm, Friday 9am-5pm or visit our website: www.cancer.ie/sunsmart/
Dublin Airport DUBLIN AIRPORT INFORMATION The Dublin Airport Information Desk is situated in the Arrivals Hall. It is serviceable from 06.00 until 23.00 daily. We have a desk situated in the Departures Hall. Contact the Airport switch: 01-8141111 or www.dublinairport.com FLIGHT INFORMATION For daily flight information and contact details for Airlines, car parks, lost and found, etc. contact Dublin Airport: 01-8141111 or click onto www.dublinairport.com, Aertel page 571/2 will give live flight time information. LOCAL BUS SERVICE Local bus services operate to/from Dublin Airport and the city centre. The journey time is approximately one hour and the bus serves suburban bus stops en route. These services operate from the Arrivals road. AIRPORT EXPRESS COACH Airlink service, operated by Dublin Bus, will bring you direct from Dublin City Centre or rail/bus stations (Bus Aras) to Dublin Airport. This service is operated from the coach park which is located behind the multi-storey car park on the Arrivals road. Aircoach offers services from Dublin Airport to the City Centre, South Dublin and Greystones on a 24 hour basis each day. Their City Centre service stops at most of the major hotels around Dublin City and their Greystones service stops at key locations in the Dublin South/North Wicklow area. This service is operated from the Arrivals road. Flybus offers a premium bus service from Dublin Airport via the M50 to the N4 - Liffey Valley Shopping Centre, The Mill Shopping Centre, Clondalkin and The Square, Tallaght. This service is operated from the Arrivals road. Urbus offers service from Dublin Airport to Castleknock, Blanchardstown Shopping Centre, and Swords. This service is operated from the road which is located behind the multi-storey car park on the Arrivals road.
18 HOLIDAY PLANNER 2010
TAXIS Taxis are available from the forecourt on the Arrivals level road. A taxi dispatcher is available at the taxi rank if you require any further information or assistance. A taxi receipt, printed by the printer attached to the meter (not handwritten), must be given to all customers. HOLIDAY CAR PARKING The DAA advise passengers to arrive at check-in at least 90 minutes prior to their flight departure and to factor in a further 30 minutes if parking a car to allow adequate time to transfer from the car park to the terminal. Car park charges can be found at www.dublinairport.com or Aertel p.577.
BANK AND BUREAU DE CHANGE A branch of Bank of Ireland is situated in the Arrivals Hall. Bureau de Change facilities, also operated by the Bank of Ireland, are available in the Departures Hall from 04.30 until 20.00 everyday except Christmas Day. ICE Bureau de Change operates in the Arrivals Hall, Departures Hall, in Pier A/B/C and also in the baggage hall from 05.00 to 23.59, depending on location.
Cleared for take-off! Tired of the long lines at the airport? ne of the most interesting developments in recent times has been the arrival of an AIRLINE CHECK-IN KIOSK at the Radisson Blu Hotel Dublin Airport. If you have booked to travel on a scheduled flight from Dublin Airport you can check-in, (without the hassle at the airport) in the lobby of the Radisson Blu Hotel. You can print your boarding card at their unique self-service machine and then take the free courtesy shuttle bus to the terminal building. You can even relax over a coffee in their restaurant or talk to them about leaving the car in their car park. There is literally no better location for staying in a 4-star Hotel on the grounds of Dublin Airport. Telephone: 01-844 6000.
O
HOLIDAY PLANNER 2010 19
Cork Airport LOCATION 8km south of Cork City, on the Kinsale Road (Kinsale 20km). All approaches are well signposted. AIRPORT ENQUIRIES Enquiries can be made to the Airport Information Desk, which is situated in the main arrivals concourse. This can be accessed between 06.00 and 00.00 daily. Contact: 0214313131 or www.corkairport.com for further information. Staff will be happy to assist with any queries regarding flight arrivals and departures, public transport services and general information. FLIGHT INFORMATION For daily flight information and contact details for airlines, car parks, lost and found etc. contact Cork Airport 021-4313131. LOCAL BUS SERVICE A range of bus services are available to and from Cork City Centre with regular departures every 30 minutes. Journey time: approx. 20 minutes. Timetables on: www.corkairport.com TAXIS There is a taxi rank located outside the main terminal. CAR PARKING Car parking is available adjacent to the main terminal building with the option of both longterm and short-term parking available. Holiday travellers are asked to please utilise either long-term 1, located in the front of the new
20 HOLIDAY PLANNER 2010
terminal building or long-term 2, located in front of the old terminal building. The shortterm multi-storey car park is situated next to the new terminal building. Please allow sufficient time to comply with various check-in procedures. Car parking charges can be found on www.corkairport.com or Aertel P.573. CUSTOMER SERVICE The Customer Information Desk is located in the main Arrivals concourse. Staff will be happy to assist with any queries regarding flight arrivals and departures, public transport services and general information. We have a desk situated in the check-in hall next to the Aer Lingus ticket sales desk. BANK & BUREAU DE CHANGE The Bank of Ireland Bureau De Change, located on the Lower Level, is open from 06.45 to 20.00 Mon-Fri and 09.00 to 18.30 Sat-Sun. The bank is open for normal business Mon-Fri 10.00 to 16.00 and closed Sat-Sun. There are two ATM’s just beside the Bank and Bureau de Change, one of which also dispenses Sterling. A third Euro only ATM is also located Airside just outside The Loop by Boarding Gate 4. RESTAURANT AND BAR HMS Host offers a range of quality eating experiences from 06.00 until departure of the last flight. The bar is open from 12.00 until normal closing time. Catering facilities are also available in the Departures area. Please see www.corkairport.com for full details of places to eat/drink and shop within the terminal building.
Shannon Airport
AIRPORT ENQUIRIES (061) 712000. LoCall 1890 Shannon. www.shannonairport.com FLIGHT INFORMATION For daily flight information, please contact Flight Enquiries: 061-712000; Aer Lingus 0818-365000; Air Transat +44 207-6169999; Continental Airlines 1890-925252; Delta 1850-882031; Ryanair 0818-303030. BUS SERVICE Bus services between Limerick, Ennis, Galway and Shannon Airport run at approximately 30 minute intervals. For passenger enquiries: Bus Eireann 061313333; Citylink 091-564163; or JJ Kavanagh 056-8831196. AIRPORT CABS You can hire a cab at the 24 hour Desk in the Arrivals Hall. CAR PARKING There are both short and long term car parks. Tickets automatically dispensed.
AIRPORT INFORMATION There is an Airport Information Desk in the International Arrivals Hall where staff will provide general advice and information on current flight arrival and departure times. We have a shared desk situated in the check-in hall (Tour Operators Desk). BANK & BUREAU DE CHANGE There are currency exchange facilities in the Departures Lounge, Check-In, the Customs Hall and Arrivals Hall. HOLIDAY PLANNER 2010 21
Shop & Collect The Loop is the new name for shopping at Dublin, Cork and Shannon airports The Loop brings you some of the best brands from home and around the world at prices that won’t be beaten downtown. The shops boast an extensive selection of fragrance, cosmetics, crystal, souvenirs, confectionery and travel essential accessories, all with guaranteed savings off the downtown price - make sure you don't miss out! If you are travelling outside the EU, don't forget to pick up your liquor and tobacco at Duty Free prices! Shop & Collect is a new FREE service for passengers travelling within the EU. Shop now before you fly, then simply collect on your return. Your purchases will be stored for you whilst you are away. On your return go to the Shop & Collect collection point in the Arrivals hall, after you have collected your luggage and cleared customs, to pick up your purchases.
Shopping Guide IRISH, CONTINENTAL AND AMERICAN SHOPPING GUIDE All comparisons are approximate and should only be used as MEN'S SUITS & OVERCOATS Irish 37-38 39-40 41-42 Continental 94-97 99-102 104-107 American 38 40 42 MEN'S SHIRTS (Collar size) Irish 14 141⁄2 15 151⁄2 16 Continental 36 37 38 39/40 41 15 151⁄2 16 American 14 141⁄2 MEN'S SHOES Irish 7 8 9 10 11 Continental 41 42 43 44 451⁄2 American 8 9 10 11 12 WOMEN'S SUITS & DRESSES Irish 10 12 14 16 18 Continental 38 40 42 44 46 American 8 10 12 14 16 WOMEN'S SHOES Irish 3 4 5 6 7 361⁄2 38 391⁄2 401⁄2 Continental 351⁄2 51⁄2 61⁄2 71⁄2 81⁄2 American 41⁄2
22 HOLIDAY PLANNER 2010
a rough guide 43-44 109-112 44 161⁄2 42 161⁄2
17 43 17
12 47 13
13 48 14
20 48 18
22 50 20
8 42 91⁄2
9 43 101⁄2
171⁄2 44 171⁄2
Clarion Hotel Dublin Airport With our Take Off Touch Down offer you can enjoy a good nights sleep before your flight and then hop on our 24 hour coach to the main terminal for just €69 per room per night. Or why not check in to get plenty of rest after a late flight? With guest parking from just €7 a day, you’ll sleep a lot sounder. Call reservations on: +353 1 80 80 555 Email: reservations@clarionhoteldublinairport.com Please quote the Holiday Planner Special Offer to avail of rates at booking stage. Rates subject to availability.
Clarion Hotel Dublin Airport www.clarionhoteldublinairport.com
Duty Free Allowances HERE WE SET OUT CUSTOMS BAGGAGE ALLOWANCES AND ENTITLEMENTS. WE ALSO TAKE ACCOUNT OF CHANGES IN CUSTOMS PROCEDURES AND REQUIREMENTS AFFECTING PEOPLE TRAVELLING BETWEEN IRELAND AND OTHER EU COUNTRIES ON THE INTRODUCTION OF THE SINGLE MARKET ON 1 JANUARY, 1993. PLEASE NOTE THAT THERE ARE NO DUTY-FREE ALLOWANCES FOR THOSE TRAVELLING WITHIN THE EU SINCE 1ST JULY, 1999. TRAVELLING FROM COUNTRIES OUTSIDE THE EU TO IRELAND If you are travelling to Ireland from any country outside the European Union (including from the Canary Islands, The Channel Islands or Gibraltar) the following information is for you. You are allowed to bring the goods shown in the table subject to the upper limit. The goods may have been bought either duty-free/taxfree or duty-paid/tax-paid outside the EU. i) GENERAL You are allowed to bring in goods (including gifts, souvenirs, perfume and clothing) free of duty, the combined value of which does not exceed: ● €430 in the case of an individual aged 15 years or over ● €215 in the case of an individual aged under 15 years It is important to be aware that the above monetary allowances do not apply to any individual item the value of which exceeds the relevant limits. If you bring in something worth more than the relevant limit of €430 or €215, you must pay import charges on the full value. If you are bringing back any duty-free goods you bought when you travelled out from Ireland, these count as part of your allowance. In addition, you are allowed to bring in goods free of duty in the categories shown below subject to the upper limits indicated.
24 HOLIDAY PLANNER 2010
(ii) Tobacco Products Maximum Quantities Goods 200 Cigarettes, or 100 Cigarillos, or 50 Cigars, or 250g Tobacco Apportionment of the above allowances is allowed on a fractional basis e.g. 100 cigarettes plus 50 cigarillos. (iii) ALCOHOL PRODUCTS Maximum Quantities Goods 1 litre Spirits (whiskey, gin, vodka etc.) OR 2 litres Intermediate Alcoholic Products not exceeding 22% vol. (e.g. port, sherry, sparkling wine, some liqueurs, etc.) Apportionment of the above allowances is allowed on a fractional basis e.g. 1⁄2 litre of spirits plus 1 litre of port. Wine and Beer 4 litres Still Wine 16 litres Beer Customs Duty, Excise Duty and VAT, where applicable, are charged on goods in excess of the duty free allowances.
TRAVELLERS COMING FROM OTHER EU COUNTRIES If your journey to Ireland commenced in another EU country, you no longer have to make any declaration to Customs on arrival. If you arrive by AIR: ● you do not have to go through a RED or GREEN Channel ● you should exit by the BLUE Channel if it is in operation at your airport of arrival. If you arrive by SEA: ● no RED or GREEN Channels will be in operation ● you may exit directly from the port of arrival without going through Customs. SELECTIVE CUSTOMS CHECKS TO PROTECT SOCIETY The Customs Service has responsibility for combatting the smuggling of prohibited goods and Customs staff will still carry out selective checks for goods such as drugs, arms, explosives and to prevent the spread of rabies. A traveller may therefore be asked questions by Customs in order to protect against such threats to society. For further information, consult www.revenue.ie which contains a full list of prohibited and restricted items, or any Revenue office. THE OTHER EU COUNTRIES The other Member States of the EU are: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain*, Sweden and the United Kingdom. * Although Gibraltar, the Canary Islands and the Channel Islands are part of the EU, they are subject to special provisions and therefore the duty free allowances for outside the EU apply.
SMUGGLING There are heavy penalties for smuggling and vehicles used to smuggle goods are liable to forfeiture. Please help Customs to combat smuggling, especially smuggling goods such as drugs - if you have information or notice anything suspicious, contact the Customs staff, Freephone: 1800295295.
FURTHER INFORMATION Further information can be obtained by contacting any Revenue office or on the Revenue website: www.revenue.ie TRAVELLERS FROM NON-EU COUNTRIES If you are coming directly from a non-EU country, or indirectly via an airport in another EU country with baggage that has not been cleared through Customs at that airport, you must clear Customs in Ireland by going through the RED or GREEN Channel, as appropriate. The GREEN Channel System operates as follows: ● no more than the allowances to which you are entitled (shown below) ● no prohibited or restricted goods. Go through the RED Channel if you: ● are in doubt; ● have more than the allowances to which you are entitled (shown) ● have any prohibited or restricted goods. Entry into either Channel is deemed to be a Customs declaration. contd. next page
HOLIDAY PLANNER 2010 25
Duty Free Allowances PROHIBITED/RESTRICTED GOODS Certain goods may not be imported, or imported only under licence. The principal items are firearms, ammunition, explosives, dangerous drugs, indecent or obscene books, etc. plants or bulbs, live or dead animals, poultry or birds, hay or straw or articles packed with these materials, meat or meat products. For further information, consult www.revenue.ie which contains a full list of prohibited and restricted items, or any Revenue office.
CASH CONTROLS If on entering or leaving the EU, or travelling to or from the Isle of Man or the Channel Islands, via an Irish port or airport, you are carrying cash of a value of €10,000 or more, you must present a completed declaration form to Customs. Cash includes its equivalent in other currencies or easily convertible assets such as non-crossed cheques. Declaration forms are available from Customs offices at all ports and airports and from www.revenue.ie
If you are coming to IRELAND from another country within the EU the following information is for you.
Separately, under the Criminal Justice Act 1994, as amended by the Proceeds of Crime (Amendment) Act 2005, a Customs officer may search for, seize and detain any cash which is being imported or exported from the State if it is not less than €6,348.69 and the officer has reasonable grounds for suspecting that: (a) the person is importing or exporting, or intends to import or export, from the State an amount of cash which is not less than €6,348.69, and (b) the cash directly or indirectly represents the proceeds of crime or is intended by any person for use in connection with any criminal conduct.
DUTY-PAID AND TAX-PAID GOODS No additional duty or tax will be charged on goods bought duty and tax paid (e.g. in shops, supermarkets, etc. in another EU country, provided the goods are for your personal use and you yourself accompany them and you can produce receipts as proof of purchase. If your purchases are equivalent to, or less than, the quantities shown in the table they will generally speaking, be regarded as for personal use. If you exceed these quantities you may have to show that the goods are for your personal use. Quantities 800 400 200 1kg. 10 litres 20 litres
GOODS Cigarettes Cigarillos Cigars Smoking Tobacco Spirits, (whiskey, gin, vodka, etc) Intermediate Products - Alcoholic drinks not exceeding 22% vol. (e.g. port, sherry, some liqueurs) 90 litres Wine (of which only 60 litres can be sparkling) 110 litres Beer
26 HOLIDAY PLANNER 2010
Car Hire Abroad A recent survey conducted by AA Travel Insurance found that one in three motorists chose to rent a car on holidays. The table below outlines the basic costs of car hire abroad using motorists most popular destinations. Motorists should be prepared for significantly higher prices abroad this year. Hiring a car in Paris will cost over double the price as at home.
CITY Dublin London Rome Paris Barcelona (based on 1 week, New York March 2010) Los Angeles Chicago
AVERAGE CAR RENTAL PRICES ABROAD
SMALL ECONOMY €111 €194 €146 €217 €144 €197 €180 €168
MEDIUM ECONOMY €133 €219 €241 €234 €244 €216 €205 €182
LARGE STANDARD €174 €251 €316 €352 €363 €248 €229 €208
Your car hire agreement generally covers you for Collision Damage Waiver and Theft. However, In most agreements you are still liable for the first portion of the repair or replacement costs (the excess). A high excess can apply to a small scratch on a car, a chip in a windscreen and damage to tyres or mirrors. Excess fees range from €600 to €1500 per week depending on the model of car and chosen destination. Motorists need to be aware that charges above exclude Personal Accident Insurance. Often motorists end up paying additional costs for Personal Accident Insurance (ranging from €30 to €70), Supplementary Liability Protection (€50-€80), Super Collision Damage Waiver (up to €100), Super Loss Damage Waiver (€80-€130), and Super Personal Accident Insurance (up to €125). These additions significantly drive up the costs of car rental. THE AA'S TIPS WHEN HIRING A CAR ABROAD • When booking car hire ask for a copy of the terms • Try to return the car during the working hours of and conditions. Ensure the requested insurance the car rental company and have it inspected by a cover is documented. competent employee. • Holidaymakers should familiarise themselves with • Remember that children under 12 and/or 1.5 the rules of the road of the countries they intend to metres in height are not permitted to travel as front drive in. seat passengers in some countries and in others • When picking up the car, ask the rental firm about may only do so when using an approved restraint their procedures should it break down and the system - check. emergency number to call. • Never drink and drive. The laws are strict and the • On getting to the car, you should check for the penalties severe. presence of emergency equipment. If it's not there, • Find out about local parking regulations and try to ask the rental firm to provide it. Also take the understand all relative signs. Heavy fines are opportunity to look around the car and check for imposed and unaccompanied offending vehicles damage that may be attributed to you later. towed away. • Pay special attention to the fuel policy and make • Never leave money or items of value in an sure it is explained to you clearly before you unattended vehicle, and remove all other property confirm the booking. whenever possible. • Carry your driving licence and passport; you may • Carry a spare pair of glasses especially if you are the be asked to produce any one of these items. A sole driver. provisional licence is unacceptable and the • Don’t forget if your vehicle is fitted with seat belts minimum driving age in most countries is 18. - wear them!
HOLIDAY PLANNER 2010 27
Phone Facts HOW TO REDUCE THE COSTS OF ROAMING Using your mobile phone abroad is more expensive than at home, this should not deter you from keeping in touch with family and friends if you take practical steps to minimise charges. ALWAYS USE THE CHEAPEST NETWORK ABROAD When you switch on your mobile phone abroad or when you move around, your phone can automatically select a network which may not be the cheapest option for you. To avoid this possibility, you should always have your phone set to manually select a network from those available. This will enable you to personally select the network which is the best value for you. From 30 August 2007, if travelling within the EU, there is a maximum price limit you can be charged. Go to the EU destinations page <http://www.askcomreg.ie/mobile/eurotraiff.251.LE.asp> for further information. You should be aware that all networks which your handset detects may not be available to you as your mobile operator may not have a roaming agreement with them. KNOW WHICH NETWORK IS BEST FOR YOU Your operator’s website and customer care department can provide you with the most up to date information on costs before travelling and can let you know what is the cheapest network to use when abroad. VOICEMAIL You should decide whether to use voicemail or not. Be aware of the costs of calls diverted to voicemail and of accessing left messages. USE TEXT MESSAGES INSTEAD OF VOICE CALLS Sending text messages rather than making voice calls is usually a cheaper option. PEAK AND OFF PEAK TARIFFS: Off-peak rates can be cheaper than peak rates when roaming abroad but this should be checked with your operator before travelling. Some
28 HOLIDAY PLANNER 2010
operator’s offer a flat rate if you roam using the operators preferred network in the country you are visiting. Please note that peak and off-peak times in the country you are visiting may differ to Ireland’s peak and off-peak times. CONSIDER BUYING A LOCAL SIM CARD If you intend to use your phone a lot when abroad, you could consider buying a local pre paid SIM card. Your number will change (it will be the geographic number for the country) but you will only pay the local operator’s rates for your outgoing calls - incoming calls will be free (people will need to be told of your temporary number). If you wish to use a foreign SIM when abroad then you may need to unlock your handset to do so. The handset can be unlocked by calling your operator’s customer care department and providing the IMEI number and make of mobile phone. Please note that it may take a number of days to unlock some handsets. This option may be best suited to heavy users or frequent travellers. Remember if you use this option the calling party will incur the international calling charge. USE A PAY PHONE AND PHONE CARD You could choose to use a local payphone to make calls but ensure that you check rates prior to using. Cost may be reduced by using a pre-paid phone card. TOPPING UP If you are a pre-pay customer and are bringing your mobile phone abroad, ensure that your account is topped up before you travel as it may difficult or impossible to do so while abroad.
Phone Facts WHAT DO YOU DO IF YOUR MOBILE IS STOLEN Ensure that your phone details are registered with your mobile operator before you travel. If your phone is stolen, contact your customer care department with your mobile number and IMEI number as soon as possible so that your operator can suspend your number. Report this to the local police and get written confirmation of your having reported this. This will be needed for your insurance claim Ë&#x2020; check your policy for precise requirements including any time limits for making a claim. FURTHER INFORMATION For information relating to charges for using your phone while abroad, you should consult information provided by your own operator.
CONTACT YOUR OPERATOR'S CUSTOMER CARE DEPARTMENT: 3 Ireland
+353 83 333 3330
O2 Pre Pay / Speak easy Pay monthly
1747 1909
Meteor
1905
Vodafone Pre Pay / Ready To Go Pay Monthly
+353 120 38232 +353 120 38232
A phone call to the folks back home can brighten up everybodys day. From most continental resorts you can dial direct from a public phone box or post office, which is considerably cheaper than phoning from your hotel or apartment, as they tend to apply anything from a 50 to 100% surchange on top of normal costs. For your convenience we list the direct dialing codes to Ireland (along with our principal cities access codes) for the desinations we operate to: From Intern. Code Country Code City City Code Spain (including Balearics & Canary Islands 00 353 Dublin 1 Portugal 00 353 Cork 21 Italy 00 353 Limerick 61 Greece 00 353 Galway 91 Bulgaria 00 353 Sligo 71 Cyprus 00 353 Wexford 53 Egypt 00 353 Kilkenny 56 00 353 Donegal 73 00 353 Tipperary 62 00 353 Wicklow 404 EXAMPLE - To call Dublin 2840266 from Spain - Dial 00-353-1-2840266 (i.e. International Access Code 00 - Country Code 353 - City Code (Dublin) 1 and Ph No.) To call Waterford 822222 from Spain - Dial 00-353-51822222
HOLIDAY PLANNER 2010 29
Helpful Holiday Phrases ENGLISH Good morning Good night Please Thank you Hello Goodbye Yes No Water Wine Bread How are you? Do you speak English? How much? What time is it? Beer Fish Coffee Fruit Milk Salad Soup Ice Cream Meat Money Breakfast Cheers
SPANISH Buenos dias Buenos noches Por favor Gracias Hola Adios Si No Agua Vino Pan Como estas? Habla Ingles? Cuanto es? Que hora es? Cerveza Pescado Cafe Fruta Leche Ensalada Sopa Helado Carne Dinero Desayuno Salud
30 HOLIDAY PLANNER 2010
PORTUGUESE Bom dia Boa Noite Fax favour Obrigado Ola Adeus Sim Nao Agua Vinho Pao Como vai? Faltas Ingles? Quanto custa isso? Que horas sao? Cerveja Peixe Cafe Fruta Leite Salada Sopa Gelado Carne Dinheiro Pequeno almoco Saude
GREEK Kalimera Kalinikhta Parakalo Efkharisto Khereteh Andio Neh Okhi Nero Krasi Psomi Khero poli? Milateh Anglika? Poso Kani? Ti ora ineh? Bira Psari Kafes Froota Gala Salata Soopa PaGoto Kreas Lefta Pro-ino Stin iya sas
Why put up with diarrhoea when there’s a simple solution? Diarrhoea can strike at any time so it pays to be prepared. Imodium can stop diarrhoea in one dose by working directly with your body. It enters the m uscle walls of the intestines and slo ws do wn yyour our digestive digestive rh ythm muscle slows down rhythm to a natur al pace ents fur ther fluid loss and theref fo ore stops natural pace.. This prev prevents further therefore diarrhoea. wherever leave diar rhoea. So wherev er yyou’re ou’re going, don’t lea ave home without them.
RESTORES R EST TORES Y YOUR O OUR B BODY’S ODY’S N NATURAL ATURAL RHYTHM RHYTHM.. Imodium Plus contains loper loperamide amide & simeticone simeticone.. Imodium Instants contains loper loperamide. amide . ALWAYS ALLWAY YS READ THE LABEL.
IMD/010/01