Cleaning & Maintenance - August 2020

AUGUST 2020

THE OFFICIAL PARTNER OF THE CLEANING SHOW

IN THIS ISSUE: COVID-19 Update

C&M provides a round-up of the cleaning industry’s evolving role in meeting the challenge posed by COVID-19.

Vacuum Cleaning

More than 60% of floors in buildings are carpeted and require efficient, systematic and differentiated cleaning using modern methods if they are to look like new. This feature looks at the latest technology.

A new Master’s aspirations for a singularly different year

John Shonfeld, newly appointed Master of the WCEC, shares his thoughts on how the UK cleaning industry may go forward in the most testing of times, into a post COVID-19 world.

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SEMINAR PROGRAMME & SPEAKERS ANNOUNCED

14-15 OCTOBER EVENT CITY MANCHESTER

REGISTER NOW TAKE YOUR BUSINESS FURTHER IN 2020 Whether you’re focused on cleaning, hygiene or facilities management at the Manchester Cleaning Show we’ve got innovative ideas tailored just for you. Don’t miss this chance to test and source new products from 100s of exhibitors and benefit from the free seminar programme.

2-Day Exhibition

Registration is free of charge for all relevant professionals.

2-Day Conference

Topics include: Training & assessment Growing your business in a crowded market

BCC Seminars

Marketing techniques for business success Cleaning machines - hire or buy?

Networking Events

WHO ATTENDS

2,500 professionals responsible for cleaning, hygiene or facilities management, including contract cleaning companies and facility managers from educational establishments, large office premises, hospitals, industrial and manufacturing sites, leisure and entertainment centres, hotels, government buildings, residential and nursing homes, retail centres and transport providers.

Organised by

www.cleaningshow.co.uk/manchester

Official Media Partner

The Official Partner of the Cleaning Show

AU GU S T 2020

PLUS: • Industry news • People • Contracts • Products

COVID-19 Update

Vacuum Cleaning

C&M provides a round-up of the cleaning industry’s evolving role in meeting the challenge posed

by COVID-19.

More than 60% of floors in buildings are carpeted and require efficient, systematic and differentiated cleaning using modern methods if they are to look like new. This feature looks at the latest technology.

>>> page 18

>>> page 24

A new Master’s aspirations for a singularly different year John Shonfeld, newly appointed Master of the WCEC, shares his thoughts on how the UK cleaning industry may go forward in the most testing of times, into a post COVID-19 world. >>> page 22

WWW.CLEANINGMAG.COM

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EDITOR’S LETTER C&M

Let’s meet in Manchester!

In the week when Boris Johnson expressed doubt about the ability of virtual events to replace the real thing, and following discussion between the Events Industry Alliance and the UK government, BCCE Ltd - organiser of the Manchester Cleaning Show 2020 - has rescheduled this year’s event to 14 and 15 October 2020.

In a recent statement, Boris Johnson said: “We have learned a lot of lessons during this crisis about the potential of technology.

But I think there are limitations to this technology and it is no substitute for face-to-face meetings and interactions.”

the British Cleaning Council and Quartz Business Media. Paul Thrupp, chairman of the BCC, said: “The Manchester Cleaning Show will be an important place to be this October. Through challenging times, the cleaning industry has been resilient and innovative. We have much to discuss, much to share, and much to showcase. And we must say thank you to those suppliers and cleaning operatives who have played a critical role in keeping our communities safe. Only through a physical show will this be possible. It’s time for the cleaning industry to come together and demonstrate that through effective cleaning and hygiene practices, the business community can get back to business.”

Boris Johnson’s comments came on the heels of a recent panel discussion hosted by the AEO, the Association of Event Organisers. The expert panel, hosted by AEO’s Tech Group, looked at digital events and how they work for both content producers and exhibition organisers. The panel concluded that digitalising exhibition floors is more difficult than digitalising content. The mesmeric show-floor ‘white noise’, the randomness of meeting a company who you never knew you needed to meet and the opportunity to engage with the whole industry under one roof remained, concluded the group, a massive challenge when it comes to a digital solution.

The success of the show is critical for the UK cleaning industry as it is the source of all funding the BCC receives each year. This funding, in turn, supports the initiatives of BBC member organisations.

Even Steve Jobs, inventor of the iPhone, knew a long time ago that face-to-face meetings would never go out of style: “There’s a temptation in our networked age to think that ideas can be developed by email and iChat. That’s crazy. Creativity comes from spontaneous meetings, from random discussions.” In fact, according to a study by Great Business Schools, 84% of people still say they prefer in-person meetings.

The heroic role the cleaning sector has played in the fight against COVID-19 is beyond doubt. Manchester Cleaning Show 2020 will be the first opportunity to push the point home and shout about it. See you there!

So back to the good news from BCCE Ltd: Manchester Cleaning Show 2020 will – subject to current government advice and restrictions – be live on 14 and 15 October at Event City in Manchester. BCCE Ltd, owner and organiser of the Cleaning Show in Manchester and London, is a joint venture between

It is fitting that our industry should be one of the first to come out and stage a real event. Not only is this an opportunity for us to further enhance the profile of our sector as the country begins to emerge from COVID-19 restrictions, but it will be a way for us to demonstrate to all other industry sectors exactly how events can be staged safely and effectively.

Wishing you a happy, clean, tidy and healthy month ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

AUGUST 2020 5

Don’t miss the UK’s largest event dedicated to cleaning, hygiene & facilities management

THE

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CONTENTS C&M

22 Special Report: A new Master’s aspirations for a singularly different year.

John Shonfeld, newly appointed Master of the Worshipful Company of Environmental Cleaners (WCEC), shares his thoughts on how the UK cleaning industry may go forward in the most testing of times, into a post COVID-19 world.

AUGUST 2020

08

13 14 18 23 30

Industry News.

In the news this month… Manchester Cleaning Show 2020 – new dates announced, BCC publishes industrybacked guide to cleaning and hygiene terms, WAMITAB approved as end-point assessment organisation for Healthcare Cleaning Operative apprenticeship, Salisbury launches new brand for next stage of growth, New guide offers cleaning professionals peace of mind on pests.

People.

Personnel news and new appointments from across the cleaning and FM sectors.

Contracts.

We take a look at all the latest contracts awarded across the industry.

24

Special Report: COVID-19 Update.

C&M provides a round-up of the cleaning industry’s evolving role in meeting the challenge posed

by COVID-19.

Feature: Vacuum Cleaning.

More than 60% of floors in buildings are carpeted and require efficient, systematic and differentiated cleaning using modern methods if they are to look like new.

This feature looks at the latest technology.

Estimating and bidding for success.

A report by Dennis Goodwin, ISSA’s education and certification business development manager.

New Products.

An overview of some of the new products available on the market this month.

05 Editor’s Comment

15 BICSc Comment

A look at the cleaning sector this month.

A Licence to Kill.

WWW.CLEANINGMAG.COM

16 BCC Comment A new deal for the cleaning and hygiene supply chain.

Lorcan Mekitarian, chair of the CHSA, reports.

17 A job worth doing – a contractor’s blog.

Lee Andrews reports.

AUGUST 2020 7

C&M INDUSTRY NEWS

Manchester Cleaning Show 2020 – new dates announced FOLLOWING the recent relaxation of lockdown measures in the UK, the Events Industry Alliance is lobbying the UK government to provide a ‘go’ date for when B2B events can restart. Consequently, following extensive discussion with industry partners, BCCE Ltd - organiser of the Manchester Cleaning Show 2020 - has rescheduled this year’s event to 14 and 15 October 2020.

Quartz Business Media, joint owner and organiser of the Manchester Cleaning Show with the British Cleaning Council (and publisher of C&M magazine) is working closely

• Hand sanitizer stations throughout the exhibition.

• Registration floor stickers to maintain social distancing.

• One-way route for visitors to work their way around the exhibition.

• A supply of face masks (dependent on official guidance at the time).

• No need for business cards – exhibitors will be able to scan visitor badges via a mobile app.

• E-badges to be printed at home and self check-in at registration.

•T he use of an event app to connect

with the venue, Event City, and all suppliers to

exhibitors with an online audience unable to

ensure that the event is COVID-SAFE, providing

travel to Manchester.

a secure environment for visitors, exhibitors

Paul Thrupp, chairman of the British

for the cleaning industry to come together and demonstrate that through effective cleaning

Cleaning Council, said: “The Manchester

and hygiene practices, the business community

During the Manchester Cleaning Show,

Cleaning Show will be an important place to

can get back to business.”

the cleaning industry has a real opportunity

be this October. Through challenging times,

to shout about the critical role it has

the cleaning industry has been resilient and

registrations remain in place and will be

played in the fight against COVID-19, and to

innovative. We have much to discuss, much to

transferred automatically to the new dates.

demonstrate how industry as a whole can

share, and much to showcase. And we must

The organisers have extended their thanks

safely get back to business.

say thank you to those suppliers and cleaning

to exhibitors, visitors, speakers, partners and

operatives who have played a critical role in

suppliers for their continued support and

keeping our communities safe. Only through

patience during this challenging time.

a physical show will this be possible. It’s time

WWW.CLEANINGSHOW.CO.UK/MANCHESTER

and staff.

Measures in place, as required, include: • Scheduled entry times for exhibitors to set up their stand.

All existing bookings, content, and visitor

BCC publishes industry-backed guide to cleaning and hygiene terms THE British Cleaning Council (BCC) has

‘misting’, ‘spraying’, ‘fumigation’ and ‘bug-

published a guide to cleaning terms to help

bombing’ - cleaning to remove the soil is

the UK economy reopen safely following the

essential before disinfecting to remove the

Coronavirus lockdown. Since the pandemic

pathogenic micro-organisms.

began, the BCC has received many enquiries

· When employing a contractor or planning a

about cleaning applications, processes and

cleaning and hygiene regime, it is essential that

procedures from a variety of organisations that

a current, robust risk assessment is designed,

are reopening premises or seeking to design

acknowledging the various environmental

cleaning regimes that will ensure staff, visitors

factors that may be encountered.

and the public stay safe and well.

The BCC has consulted member organisations

· When engaging external providers to carry out specialist cleaning/disinfecting activity

from across the sector in order to compile an

it is important to review their credentials in

agreed guide to ensure informed decisions are

terms of: reputation and credibility; operator

by entities which have sprung up, aiming to

made, good standards are reached and people

training; credibility of the product intended

capitalise on the public’s fears by offering

are reassured when it comes to cleaning and

for use, preferably that which has undergone

cleaning products and services which may

hygiene in the current environment.

efficacy testing and has a unique EN number;

not do all that they claim. Our guide aims to

Key advice in the guide includes:

and the result evaluation process - how is the

bust these myths and offer an industry-agreed

· When cleaning within the healthcare sector,

outcome measured?

source of reliable, evidence-based information.

standard operating procedures should be

BCC chairman, Paul Thrupp, said: “Outside

It will help ensure that the high standard

referenced in conjunction with the latest advice

the cleaning and hygiene industry, there is

of cleaning and hygiene that are crucial for

from Public Health England and the World

some confusion about what is needed in terms

defeating Coronavirus as the UK economy

Health Organisation.

of cleaning and disinfecting to ensure people

unlocks can be achieved and it will help provide

stay safe and well in light of the risk posed

the reassurance that people need.”

by Coronavirus. This has been aggravated

WWW.BRITISHCLEANINGCOUNCIL.ORG

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C&M INDUSTRY NEWS

WAMITAB approved as end-point assessment organisation for Healthcare Cleaning Operative apprenticeship WAMITAB has been approved by the Education

science, whilst embracing the very essence of

Skills Funding Agency (ESFA) to offer end-point

the risk assessment factors. The attention drawn

assessment for the new Level 2 Healthcare

to the cleaning industry during the current

Cleaning Operative apprenticeship.

COVID-19 pandemic makes the timing perfect for the introduction of this apprenticeship,

The Healthcare Cleaning Apprenticeship was approved in February 2020 and has been

which facilitates the development of skills and

welcomed by key industry bodies including

knowledge, measures effectiveness and supports

the Association for Healthcare Cleaning

efficient service delivery.”

In its role as the end-point assessment

Professionals (AHCP), Cleaning and Support Services Association (CSSA), the British Cleaning

organisation (EPAO), WAMITAB will provide

Council, and WAMITAB who have all played an

apprentices, employers and training providers

active role in its development.

The apprenticeship is the only standard with

Chris James, CEO, WAMITAB

with support and guidance from the beginning of their programme. A range of materials will

a direct focus on cleaning. It will help meet

routine and non-routine cleaning, including

be provided to help prepare apprentices for

the significant demand for apprenticeships

detailed cleaning and rapid response cleaning

their assessments such as example assessment

in the NHS and healthcare sector - the NHS

to a hygienic standard of cleanliness set by

materials and suggested reading lists to aid

Apprenticeship Levy is worth some £200 million

organisational and policy guidelines.

revision for the knowledge test.

and could be used to address critical skills

Chris James, CEO at WAMITAB, said: “From

In addition, WAMITAB is developing a Level 2

the outset, WAMITAB trustees committed to

qualification which will align with the knowledge

support the development of the Healthcare

requirements of the Healthcare Cleaning

band of £4000, will support those working

Cleaning Operative apprenticeship standard.

Operative apprenticeship. This qualification

in healthcare environments that require

It was crucial that WAMITAB, industry partners

will be supported with a full training package,

greater attention to safety and infection

and Government stood shoulder to shoulder to

including workbooks, which could be used

control. This includes a range of both public

develop and support its introduction. I strongly

as part of the portfolio of evidence. Two of

and private sector environments such NHS

believe that at this pivotal point in UK history, no

WAMITAB’s regulated qualifications - Level 1

hospitals, private hospitals and care homes

other apprenticeship could be more appropriate

Award in Cleaning Principles and the Level 1

(nursing and residential). This standard may

to the needs of society than healthcare cleaning.”

Award in the Principles of Infection Prevention

also be suitable for some GP practices, first

Delia Cannings, national lead for education

and Control - come with a complete package of

needs across the UK health system.

The standard, with an allocated funding

aid facilities, community health centres,

and training at AHCP, said: “I believe that the

training and assessment materials and could

educational establishments, and leisure

specialist work undertaken by healthcare

be offered outside of the Apprenticeship Levy

facilities where their cleaning operatives

cleaning teams requires professional

funding to support the delivery of underpinning

have a broad cleaning role. The 12-month

acknowledgement. The new standard embeds

knowledge elements.

apprenticeship involves responsibility for

the fundamental principles of cleaning as a

WWW.WAMITAB.ORG.UK

Salisbury launches new brand for next stage of growth SALISBURY Group has announced its modern

launching our new branding, which reflects

and fresh rebrand for the next stage of its

exactly what we stand for. Salisbury is a

growth story. The new cube-shaped logo

business based on our people and the personal

and new strapline - We take it personally -

impact they make every day. Put simply, we

reflects Salisbury’s business being all about

believe that buildings are better places to be

people and references the personal impact its

when they are looked after by people who care.

employees make for customers.

Although this exciting change comes at a time

To develop the new brand, Salisbury

when all of us have been facing challenges

organised a series of workshops with its

in and out of work, our clients are telling us

employees and independent stakeholders.

that we are making a bigger difference than

The workshops focused on what Salisbury

ever. This gives us a great platform for growth.

stands for, how it is perceived as an

Indeed, 2020 has been our most successful year

organisation, and how it makes a difference

to date in terms of new contract wins. We look forward to taking it personally for more clients

for customers. It then used these insights to design a new brand that is modern, fresh and different.

10 AUGUST 2020

Group managing director of Salisbury Group, Andrew Lunt, said: “I am very pleased to be

in the future.”

WWW.SALISBURYGROUP.COM WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

BTA makes national and international headlines THE British Toilet Association (BTA) has made

Raymond Martin was quoted by the paper

national and international news with managing

as saying: “It’s going to require a structured

director Raymond Martin being interviewed

approach and careful planning to improve and

by over 50 sources from the UK and world

sustain these essential facilities and the BTA

news media about all aspects of public toilet

is ready and willing to support a Government

provision and cleaning.

strategy. If we want to get our local economies

It started when Martin was quoted in an

re-established and flourishing, fully supporting

article by The Sunday Times on 24 May about

our increasing visitor and tourist numbers and

the future of public conveniences following

allowing everyone to safely visit our villages,

the Coronavirus pandemic. He stated that

towns, cities, parks, and beaches, then the

the BTA had been continuously giving advice

Government has to step in, bringing back life

and guidance to councils and companies

Raymond Martin

that publicly accessible toilets are a vital

about keeping public conveniences safe during the pandemic, with the continued

or electronic flushes, self-closing seats and

need for the safety and health of all users.

integral sanitizing systems.

It was even predicted that it could well lead

and stability to this country. We believe firmly

Martin told the Sunday Times that publicly

building block of that vision.”

The story prompted huge interest and public support, with Martin being quoted

to a transformation in future provision, he

accessible toilets had always played a vital role

extensively in UK media outlets and by news

told the newspaper. He told the paper that

in our nation’s health and well-being, social

providers as far afield as Australia. He also

a range of new measures may need to be

inclusion, equality and, as was very evident

received a deluge of requests by media to

instigated around urinals and washbasins to

recently, a desperate need for public decency

give interviews.

enforce social distancing and thereby reduce

and dignity.

the risk of Coronavirus transmission between

The BTA is continuing to encourage the

The BTA is a member of the British Cleaning Council. The council’s chairman, Paul Thrupp,

users, perhaps leading to many public toilets

Government to urgently recognise the importance

said: “Well done to Raymond and the BTA.

featuring individual cubicles and being

of, and seriously focus and invest in, helping

They have done a fantastic job in putting

upgraded to non-gender specific units. He

local councils to revolutionise the nation’s toilets

public toilet provision on the national agenda

also alluded to other measures that might

and washrooms as an urgent matter of ‘public

and raising the profile of the work done by the

be designed or installed to stop the spread

health’ and to fight not only this current virus, but

cleaning sector generally.”

of the disease, ranging from foot-operated

potentially any future threat of contamination.

WWW.BTALOOS.CO.UK

New guide offers cleaning professionals peace of mind on pests CLEANING professionals returning to premises

to feed, breed and damage your building and the

left empty during the COVID-19 lockdown could

contents within.”

face issues with pests, including rats and mice.

BPCA has eight tips for being ‘pest ready’

National trade body the British Pest Control

when premises reopen:

Association (BPCA) has issued a new guide to

• Safely secure all food sources from pests.

help them to reopen as restrictions ease.

• Check access points are sealed.

The guide - which is available online - sets out legislation and regulations to consider, as well as outlining checks that should be taking place ahead of restarting production or

pest activity check.

• F ollow pest prevention tips in the Pest Ready guide.

•C onduct a back-to-work pest inspection with your pest management company.

•G et a good pest management company on

• Perform thorough cleaning and hygiene process.

your books - find one in your area with

• Check condition of pest management

www.bpca.org.uk/find.

equipment, eg fly screens.

• Visit site to perform routine maintenance and

BPCA members have reported a surge in rodent activity during the lockdown, with call outs to rats up by 51% and call outs to mice

reopening to the public.

rising by 41%.

Technical manager at the BPCA, Dee Ward-

BPCA’s free online guide explains the breeding

Thompson, said: “One of the biggest threats that many closed businesses will have to face is the

cycles and habits of rats and mice, highlighting

possibility of a serious pest infestation, which

the speed with which they can become a serious

may have established while their premises were

issue. It also lists measures that can be taken to

left without any activity and unguarded from

deter pests from entering a building in the first

pests. If you kept up pest management visits

place, explains when and how to call in a pest

then you should be in a good position to reopen

control company as well as including a handy

safely. If you stopped them, then the worst-case

checklist of tasks to tick off before opening the

scenario when reopening your business is that

doors to staff and customers.

you discover a pest infestation that has been given over three months of free time and space WWW.CLEANINGMAG.COM

Credit: Lesya Marchuk, 123rf

To download a copy of the free guide visit: WWW.BPCA.ORG.UK/PESTREADY AUGUST 2020 11

C&M INDUSTRY NEWS

Incentive QAS pays tribute to frontline staff

New counselling service launched

INCENTIVE QAS has distributed more than

A new on-site counselling service has launched

800 wellbeing packs to its staff all over the UK.

for 6000 Sodexo healthcare employees to

With half of the 800-strong company working

help them deal with the pressures of working

throughout the pandemic, and the other half

through the COVID-19 pandemic. The service

preparing to return to work after furlough, the

has been designed to support frontline

Incentive QAS leadership team has expressed its

keyworkers, predominantly based at acute

gratitude during a testing and unprecedented

hospitals, and improve their quality of life.

It was launched at Manchester University NHS

time for the industry.

Foundation Trust by an experienced counsellor

The packs have been welcomed by staff

and psychotherapist in June.

teams across the country and contain a variety

Stuart Winters, Sodexo Healthcare UK and

of health and wellbeing gifts. Workers have received a branded cotton tote bag, aluminium

Ireland CEO, said: “Our staff perform their

re-useable water bottles, 125ml personalised

jobs at the highest level in the face of an

bottle of hand sanitizer, and washable

unprecedented situation. Our on-site HR and

face coverings. As well as sugary treats, the wellbeing pack also includes an employee information guide to help staff prepare for a ‘new normal’ post lockdown.

From left to right: Teresa Nash and Corina Nagy at Incentive QAS’ Essex Police Authority contract.

learning and development teams recognised the negative impact COVID-19 was and continues to have on both the psychological

had to adapt quickly in largely unprecedented

and emotional health of our employees. This

circumstances. The wellbeing packs are a way

new service, along with our existing range

Incentive QAS, said: “The commitment of our

for us to say thank you to our teams as we

of health and wellbeing tools, should help

teams across the country during this pandemic

begin to welcome back 50% of our workforce

to alleviate some of the pressure of working

has been incredible. With many working in

who were previously furloughed.”

through a global pandemic.”

frontline critical environments, our staff have

WWW.INCENTIVE-QAS.COM

WWW.SODEXOENGAGE.COM

Jamie Wright, managing director at

InnuScience urges ‘justified disinfection’ post-lockdown INNUSCIENCE is urging the cleaning and FM

touch surfaces such as door handles, taps,

these are areas that are not typically touched

sectors to adopt high levels of hygiene with

toilet flush handles, keyboards, lift switches,

and do not represent a real biological risk

an emphasis on effective cleaning using high

and handrails as these are surfaces that are

to health. Scientific reporting demonstrates

performing detergents rather than an over-

most likely to cause transmission of bugs. It

that the coronavirus is effectively rendered

reliance of disinfectants that do not clean and

suggests effective regular cleaning is most

inactive and non-infective when detergents

risk negative impact for the environment.

appropriate for all non-critical surfaces such

are used.

The biotech company is advocating a

as floors, urinals, ceilings, and most walls as

WWW.INNUSCIENCE.COM

cleaning regime called ‘justified disinfection’ which encourages disinfecting only where and when it is useful.

Steve Teasdale, co-founder and vice president of scientific affairs at InnuScience, said: “Justified disinfection is the principle that effective cleaning with high quality detergents across all non-critical touch surfaces is as effective, if not more so, than the widespread systematic or abusive use of disinfectants.

There is also a need to continue to look after our environment. This has been at our heart since we began.”

InnuScience warns that regular and widespread use of disinfectants does not provide a clean surface as disinfectants do not clean per se, promoting the development of bacteria, and recommends they should only be used on critical ‘high frequency’ 12 AUGUST 2020

WWW.CLEANINGMAG.COM

PEOPLE

C&M

BCC announces the election of two new directors TWO new directors have been elected to the board of the British Cleaning Council (BCC).

Delia Cannings, national lead for education and training, the Association of Healthcare Cleaning Professionals (ahcp), and Kim Phillips, chair of the Association of Building Cleaning Direct Service Providers (ABCD), both regularly represent their trade associations at the BCC. BCC chairman, Paul Thrupp, said: “I warmly congratulate Delia and Kim on their election as directors. They are both highly talented and experienced people who will add real value and more balance to the BCC board.”

Delia Cannings

Kim Phillips

Delia Cannings has over 40 years’ experience with the cleaning sector, with specific expertise

matters and dismiss that which has no real

trainers, Kim Phillips is network head for the

gained whilst providing services to the NHS.

meaning. I have reviewed my contribution to

Association for Public Service Excellence (APSE)

As well as her position with the ahcp, which is

the cleaning industry and whilst I believe I have

and head of catering and facilities services at

the principal organisation which defines the

always promoted our cleaning colleagues, I

Rotherham Metropolitan Borough Council. She

standards and represents the interests of the

want to re-focus my efforts and energy on the

said: “I am delighted to be elected as a director

healthcare cleaning sector throughout the UK,

battle for serious recognition for our cleaning

for the BCC. I look forward to bringing diversity

Delia Cannings is the director of Environmental

workforces, which will be a key focus of mine as

and a broader understanding of cleaning

Excellence Training and Development Ltd,

a director with the BCC.”

matters, along with an excellent track record

which she set up. She said: “During the recent

As well as being chair of the ABCD, which is

of task and finish project management, to the

pandemic situation, I have had the opportunity

comprised mainly of local government cleaning

strategic work of the BCC.”

to evaluate my position, review what really

managers and a number of suppliers and

WWW.BRITISHCLEANINGCOUNCIL.ORG

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AUGUST 2020 13

C&M

CONTRACTS

NHS standard deep cleaning service helps students safely return to school NTH Solutions, the provider of estates and

a baseline level of cleanliness, all while

facilities services to North Tees and Hartlepool

reinvesting profits back into the NHS to support

NHS Foundation Trust, has helped students

frontline patient care.

return to 30 schools across the North East with its NHS standard deep cleaning service.

In addition to the deep cleaning and biodecontamination procedures, the service offers retraining of existing cleaning staff,

reopening of our schools to greater numbers of

schools across the region to provide its infection

audits to ensure cleaning standards are being

staff and students. As an NHS owned company,

control deep cleaning and advisory service,

maintained, drop-in sessions to provide

we knew we were in safe hands with their deep

which provides staff, children and parents with

information and reassurance for staff and/or

cleaning and bio-decontamination service,

the peace of mind that the schools have been

pupils, swift outbreak response, and official

with the added bonus that any profits are being

deep cleaned and bio-decontaminated to the

certification to confirm the school has been

reinvested into front line patient services at

highest standards.

decontaminated to NHS standards.

the NHS. It has been great to welcome more

The NHS-owned company has partnered with

The unique initiative offers a ‘reassurance

Brendan Tapping, chief executive officer of

students and staff back to our schools, with the

partnership’ to schools and other organisations

Bishop Chadwick Catholic Education Trust,

extra reassurance that they have returned to a

in the North East and Yorkshire, providing

said: “We were delighted to have NTH Solutions

safe and clean environment.”

an ongoing deep cleaning service to uphold

on board to help us prepare for the wider

WWW.NTHSOLUTIONS.CO.UK

Churchill wins contract with the Scottish Police Authority CHURCHILL has secured a multi-site contract

Churchill was awarded the contract

and successful relationship.”

Phil Matis, regional director for Churchill,

with the Scottish Police Authority (SPA),

following a rigorous procurement process.

providing cleaning and janitorial services on

SPA extended a huge thanks to all who have

added: “Our new partnership with SPA is a

an initial three-year deal, with an option for a

procured and mobilised the contract during

defining moment, and a fantastic opportunity,

further two years.

very testing circumstances.

strengthening our position within Scotland.

The SPA was created in 2012 and its main

Louisa Clarke, operations director for

This has come at an exciting time, after

functions include maintaining the police service

Churchill, said: “Winning a contract of this

previous growth and the opening of our new

and supporting the continuous improvement

scale is testament to the whole Churchill

regional office just outside of Glasgow, acting

of policing in Scotland. The contract covers 13

Scotland team who have mobilised in testing

as the central hub for our operations teams.

local authorities across Scotland and 90 sites,

circumstances. It’s been a superb team effort

We are very much looking forward to what the

including headquarters, offices, call centres,

and one that puts Churchill firmly on the map in

future holds.”

and primary/secondary suites.

Scotland. We hope this will be the start of a long

WWW.CHURCHILLSERVICES.COM

Principle awarded 22 Bishopsgate contract PRINCIPLE Cleaning Services has been

Principle will provide daily cleaning, window

awarded a contract with JLL for an initial five-

cleaning, washroom services, laundry services,

year term to provide housekeeping services

and pest control to the property with a service

to London’s new, people-focused workplace

solution based on innovation, team welfare

destination, 22 Bishopsgate. Offering over

and reduced environmental impact.

1.275 million square feet of office space over

Principle’s CEO, Peter Smith, said: “We

62 floors, 22 Bishopsgate will also provide

are thrilled to be working with JLL on this

over 150,000 sq ft of amenity and community

ground-breaking project with such a strong

space for the benefit of its 12,000 residents

focus on the changing workspace. Over the

and visitors.

mobilisation period, we have been working

Inspired by the changing trends in the

with the building management team to

way people work and live, the building

identify and develop the most sustainable

is London’s first vertical village with a

and innovative processes across all service

focus on health and wellbeing, technology

lines to support 22 Bishopsgate’s vision.”

and sustainability.

WWW.PRINCIPLECLEANING.COM

14 AUGUST 2020

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BICSc

C&M

A Licence to Kill Licence to Kill - none of the

Some of the germs may be destroyed in this

everyone is searching for

disinfectant solutions currently

process, but effectively we are cleaning our

certainty, both in cleaning

being used either by manual

hands. As most of the population now knows,

regimes and the way we

or mechanical means requires

there is a correct and efficient way of washing

work going forward. As we

the operator to be licensed.

hands which removes germs. This same

DURING these troubled times,

all know, the only constant is

Numerous claims have been

rationale can be applied to cleaning buildings -

change – and change has been

made about the effectiveness

good cleaning techniques will remove the virus

accelerated by this pandemic.

of such disinfectants, but

from surfaces. Whilst this may not kill it, the

I have seen no empirical

surfaces would be safe for users of the building.

Will we shake hands when we meet people in the new normal? Will men wear

scientific evidence that supports the

The right techniques can also ensure that it is

a necktie?

statements made by manufacturers. I am

safe for the operative. Hence training

not suggesting that these chemicals do not

in good practice is key to an efficient and

Licence to Clean and cleaning operatives

work - I am suggesting we do not know the

effective cleaning regime that minimises risk

generally receive little training in what has

effectiveness of such chemicals.

to all parties.

So, currently, there is no legally required

always been a vital role, but perhaps the recognition it deserves will finally be applied.

I understand that the current isolates of the

There is no requirement to be licensed

COVID-19 virus are being used in the search

to use disinfectants, irrespective of delivery

for a vaccine and therefore are not available to

system. However, it is widely accepted within

for cleaning operatives. I have spoken before

commercial laboratories for testing the efficacy

the cleaning industry that, as with antibiotics,

and make no apology for mentioning again

of their disinfectant solutions. Consequently,

the next major topic may well be germ

the BICSc Licence to Practice. This entry

some of the claims made are not only

resistance to disinfectants and biocides. So, it

qualification is just that. It provides a firm

scurrilous but potentially dangerous for those

is vitally important that in these challenging

foundation to move onto craft and skills

who are operating within the buildings that are

times our cleaning operatives may not need a

training - therefore, there is not currently a

being treated in these ways.

Licence to Kill, but surely they should have a

There are correct methodologies for training

Licence to Clean that is universally recognised in the cleaning industry.

When we are urged to wash our hands, this

Licence to Clean.

is to remove the COVID-19 virus from our skin.

WWW.BICS.ORG.UK

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sales@prochem.co.uk

www.prochem.co.uk AUGUST 2020 15

C&M BCC COLUMN

A new deal for the cleaning and hygiene supply chain Lorcan Mekitarian, chair of the Cleaning & Hygiene Suppliers Association (CHSA), reports.

THE coronavirus pandemic is having a huge

focus on product availability and establish

until Q1 2021 at the earliest.

In the meantime, unscrupulous profiteers,

manufacture in the UK and Europe. It’s

impact on the cleaning industry.

Essential for keeping spaces including hospitals, care homes,

time for a new deal for the supply

primarily selling online and often little more

and hygiene supply chain.

than shell companies, are making all sorts of

Manufacturing in China

claims about product. These products generally

and now offices clean and

was hit by a perfect storm.

have an exceptionally high mark-up and there is

safe, the sector and the

China redirected product

no guarantee they meet industry standards.

cleaning operatives who work

scheduled for export to its

in it are getting the recognition

own use or to the highest

food retailers, public transport,

and respect they deserve.

To do their job they need the

bidder. Production then

widely available, demand for cleaning and

dropped off, as normal during

hygiene products will remain high. Looking

the Chinese New Year, and remained

high quality cleaning and hygiene

A vaccine remains the only certain way out of the coronavirus pandemic. Until it is

further into the future, another pandemic

products provided by the UK’s manufacturers

low as China’s own lockdown continued. The

is very possible and will almost certainly

and distributors. Faced with extraordinary

result was severely limited supply at exactly the

continue to be one of the biggest risks facing

demand for key products, the fragility of the

moment we needed to ramp up.

the human population. Against this backdrop

For some products including gloves, gowns

‘just-in-time’ supply chain has been exposed. A new approach is needed for the future.

Over recent decades there has been an

and learning from our experience of recent

and aprons, as early as January, when the

months, increasing the resilience of our

beginning of a dip in supply was noticed and

supply chain is essential.

Manufacturers are already developing

unremitting downward pressure on price.

before demand here started to rocket, UK

Understandably determined to get exceptional

businesses turned to other Far East countries

production capacity in the UK and Europe,

value for money, buyers of cleaning and

to source product. These factories were also

meaning product will be able to flow through

hygiene products have demanded lower and

soon hit by a lockdown and while they have

the distributor network to the contract cleaning

lower prices. The industry responded in the

now opened up, their order books are full to Q3

and facilities management companies who

only way possible – outsourcing manufacture to

2021. Unsurprisingly, some factories are first

need it so badly. An inevitable consequence will

lower cost-base economies.

serving their own countries. Less altruistically,

be a rise in prices, but still nothing compared

others are keeping back capacity to capitalise

to the money being extorted by the profiteers

disposable polythene aprons are currently very

on the inflated prices being caused by the huge

capitalising on the extreme shortages. In

scarce. Outsourcing is a huge contributor to

imbalance between supply and demand.

return, consistency of supply and quality can

Vital products including gloves and

UK companies are working hard to develop

these supply side shortages. Recognising these

be guaranteed - contract cleaners and facilities

products are a relatively small contributor to

manufacturing capacity in the UK and Europe,

managers will be certain they can get the

the overall cost of providing cleaning services,

but it can’t be achieved overnight. Resilient

products they need to do a good job, safely.

the CHSA is arguing the time has come to

production is not expected to be on stream

WWW.CHSA.CO.UK

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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

Returning staff to work in private sector buildings Lee Andrews, CEO of DOC Cleaning, reports.

WE’RE into August and our industry is still waiting patiently for many clients to confirm when and how they propose to restore their buildings to ‘normal’ service.

The City of London is still eerily quiet. I hear office-based workers interviewed in the media saying ‘We’re not returning until October, or the New Year’, or ‘We’ve let the office lease go and are all staying at home’, or ‘We’re planning to hot desk in co-working spaces next year’.

Leisure centres and gyms are just reopening. The hospitality industry is slowly waking up.

Museums and art galleries have opened their doors. High street retail is still on its knees. Large music venues, conference and exhibition centres have been pressing for clarity. Worryingly, many organisations are facing fundamental threats to their existence. For many cleaning contractors, that means we are still seeking certainty about required staffing levels through August, September, October and beyond.

Of course, we are used to a challenge in the cleaning industry.

And yet, trying to work out what’s best for our staff and our finances against a backdrop of tapering furlough, increased contributions, and then the Chancellor’s £1000 loyalty bonus, is a bit like taking aim at a target, only to see it move just when you were about the pull the trigger. It doesn’t make for confident planning!

In the absence of revenue from clients who either can’t pay or won’t pay, contractors are in the unenviable position of deciding whether to top up furlough to the tune of 10% in September and 20% in October (to which you can further add NIC and pension contributions), or reluctantly pay redundancy, with a promise that they will re-employ

staff if and when buildings re-open.

This is still predominantly an issue for private sector contracts, but that’s nearly half the industry. The fact is that some contractors have already burrowed deep into their cash reserves to keep management and back office teams going whilst business has continued at low levels. Somewhere along the line decisions will have to be made as to when furlough, in its tapering form, is not sustainable.

So when the Chancellor announced his lifebelt of a £1000 bonus, incentivising firms to keep staff on until 31 January, reaction was mixed.

On the one hand it will mean security for staff and valuable funds for contractors whose client income is due to resume.

For others, however, it may mean becoming a hostage to fortune, hoping that when February comes, the numbers add up positively. It doesn’t help, of course, that staff who are paid below the monthly threshold will not qualify - further evidence of low paid staff being disproportionately affected.

Who knows what November will bring? Will the impending end of furlough be the bolt of lightning that jolts the world of work back into some semblance of normality?

So much of the answer depends on if and when we see that second spike and how everyday workers, consumers and employers react to it, especially if vaccines and antiviral drugs are not yet available.

One thing’s for sure, nothing in cleaning is certain right now.

As if they haven’t been working hard enough for four months as it is, all leave for finance, HR and admin staff is cancelled until further notice, whilst we get through this unprecedented period for the industry.

WWW.DOCCLEANING.COM

As one of the UK’s top 100 and largest family run cleaning and facilities service providers, the next generation of Floorbrite are ensuring that we still treat our customers with the same care and attention as when we first began in 1972.

We provide commercial cleaning and facilities services across the UK. Providing daily, industrial and window cleaning services to all sectors of industry. Washroom, hygiene and consumable supplies, waste management, pest control, plants and grounds maintenance, security, building maintenance and MEWP hire ensure we deliver a complete solution to our clients.

0161 972 3000 info@floorbrite.co.uk www.floorbrite.co.uk Deep cleaning your workplace in response to the global coronavirus pandemic is essential for the wellbeing of your team.

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AUGUST 2020 17

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C&M

SPECIAL REPORT: COVID-19

COVID-19: Cleaning sector continues to play vital role Neil Nixon reports.

Following on from the features in the previous three issues of C&M looking at the essential role the cleaning sector is playing in tackling the COVID-19 pandemic, I am now migrating any news or new product content online to allow for more immediate dissemination of the news.

Please take a look at www.cleaningmag.com – content is changing on a daily basis.

I will, consequently, be using the pages of C&M to look at certain aspects of post-COVID-19 cleaning in detail and, as with this month’s column, to seek advice on best practice from recognised industry experts, and to learn from the experience of others.

LIFE AFTER CORONAVIRUS Nina Wyers, marketing and brand director of the Floorbrite Group, reports.

For over 45 years, daily cleaning has been at

this may be a change that will stay. Those who

the forefront of our business. From offices to

do return to the workplace will adapt to new

distribution, factory, retail, medical, education,

working practices, potentially staggered start

or leisure facilities, you name it, we clean it and

and finish times to avoid the morning rush

also provide a whole host of facility services

on public transport. Lunch and break rotas to

too. Our wealth of experience has earned us

avoid overcrowded canteens, desk spacing

our reputation as the reliable, efficient cleaner

and screening may also become the norm. As

of choice. We provide a 24-hour, 7 day a week

a result, cleaning contracts will increasingly

cleaning service that ensures your business

demand a 24-hour monitoring of space, with

stays clean and hygienic.

the efficient use of robotics and IoT facilitating the move away from on schedule cleaning

Now more than ever cleaning is essential in

towards a demand-based system.

the workplace in order to keep employees and visitors safe and healthy. Increased cleaning

Those in our industry who are quick to

Wider societal awareness around health and

schedules and specialist deep cleaning will

respond and adapt will survive the economic

public concern for the risks they are taking in

become routine as we discover what life on

fallout, but our workplaces may never be the

returning to their place of work or public spaces

the other side of Coronavirus looks like. But life

same again. Flexible working had already

will see further changes to the cleaning and FM

was already changing in the FM world. Only last

become the norm for many, moving away from

world. Those businesses that give innovation a

year we predicted that changes in 2020 would

individual workstations and divided offices in

cursory nod may well find that minimal efforts

not only be client driven but also external,

favour of a more fluid use of space. In recent

are no longer adequate.

technological, social, and political and now

months, however, we have adapted to a new

The reality is, customers will be looking for

based on an international pandemic.

way of life, with many working from home and

contractors to offer solutions to COVID-19 that will eliminate or greatly reduce exposure for their workforce or general public. They will be keen to demonstrate that they have provided the latest in innovation in order to give staff and public peace of mind and confidence in returning to work and public spaces.

The Floorbrite Group is focused on prevention and has a solution that will last up to 30 days at a time. The key is lasting decontamination and disinfection of surfaces not to be confused with cleaning alone. The cleaning process involves scrubbing an area with soap and water to remove dirt and grime, while disinfecting means applying a chemical to kill germs.

18 AUGUST 2020

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SPECIAL REPORT: COVID-19

In response to the Coronavirus pandemic

3. Decontamination fogging/spraying,

C&M

but is also non-toxic and gentle enough

we have created a simple four level offering to

anti-microbial clean - this is the highest

to not harm humans, animals or the

our customers:

level of service in our offering provided as

environment. Like our level three clean,

1. High touch point clean - provided by your

a one off by our specialist teams wearing

this solution is delivered by an electrostatic

existing in-house cleaning team as part of

full protective PPE including suits, gloves,

spray and bonds with surfaces, remaining

its daily routine. This provides increased

goggles, and face fitted masks with advanced

active for up to 30 days. The chemical will

cleaning frequencies to all high touch point

filters. Our potent instant kill rated chemical

also not be removed or interrupted by

areas including push plates, door handles,

is fogged or electrostatically sprayed

normal cleaning routines. This service does

lift buttons, handrails, seat backs, washroom

throughout the areas creating a fine mist

not require the same level of PPE as level

facilities etc.

which bonds to surfaces, ceiling to floor, and

three and so can be purchased for use by

continues to kill pathogens for up to 21 days.

your in-house teams to use on a monthly

2. Enhanced sanitisation clean - this is a one off deep clean of all areas by our specialist

4. Maintenance fogging/spraying with

basis as a cost effective solution. This is

team, ideal before reopening to clean away

Zoono - perfect as a maintenance service

a real game changer for many industries

the grime of lockdown but also important

following our level three decontamination

including offices, hospitality, retail, and the

to complete before levels three and four.

clean, the amazing Zoono product is tough

transport and education sectors.

Enhanced viricidal chemicals are used.

enough to kill pathogens like Coronavirus

WWW.CLEANINGMAG.COM

WWW.FLOORBRITE.CO.UK/CORONAVIRUS

AUGUST 2020 19

C&M

SPECIAL REPORT: COVID-19

Insurance broker prioritises peace of mind as staff return to work Throughout the lockdown period created

biocides to actively eliminate an extensive

by the COVID-19 pandemic, Cheltenham-

list of viruses, bacteria, fungi, and moulds.

based Lansdown Insurance Brokers has been

Grundon’s operatives wore full PPE during

operating on a skeleton staff in its offices, while

the cleaning process, and certificates of deep

the remainder of its 30-strong team has been

cleaning and reporting were provided once the

working from home.

work was completed.

Darren Bee stresses that while employees

July saw a phased return to work for those employees who have been willing and able

will be encouraged to return to work,

to go back, and general manager, Darren Bee,

they will not have to do so, and says the

has been determined to give them peace

company has also implemented a series

of mind by implementing a thorough deep

of other measures to help reassure staff.

cleaning programme throughout the building.

These include launching a ‘buddy system’

He brought in experts from Grundon Waste

whereby individuals who usually sit next to

Management’s Industrial Cleaning Services team, who used a proven treatment to kill both viruses (including all members of the Coronavirus family, including COVID-19, SARS

Darren Bee is pictured with one of the Grundon team.

Grundon’s Andy Stratton said: “The

each other will work differing hours to start with - for example, one person may work mornings and the other afternoons - office partitions put in place, special procedures

Lansdown team is taking exactly the right

to limit the number of staff in communal

approach by showing employees they are doing

areas, plus easy availability of anti-bacterial

and, as a company that likes to be as caring as it

everything possible to minimise any potential

wipes and hand sanitiser. From a mental

can be, we recognise that some employees who

risk. Our cleaning programme is proven to work

health point of view I think it is really

have been working at home for the last three

and provides real peace of mind, guaranteeing

important that we do have some sort of

months may have had concerns about coming

that any workplace will be safe, clean and ready

phased return to work and employers like

back to work,” said Darren Bee. “We fully

to use and we enjoyed working with Darren and

us who care about their staff need to go

understood that some would be more anxious

his team.”

the extra mile to reassure them that we are

and MERS) and 99.9% of bacteria and fungi.

“We have a variety of different age groups

than others so it made sense for us to remove

To help the Grundon team determine the

doing everything we can to remove some

some of those worries by having a thorough

best approach and undertake a full RAMS (Risk

of their concerns. We know that a lot of

deep clean, with the aim of creating as much of

Assessment and Method Statement), Darren

our team have been eager to come back,

a safe environment and a safe return to work as

Bee provided floor plans of the building, as

we have a great office with a real buzz

we possibly can.”

well as other information, such as in-house

about it and people really miss being able

fire prevention equipment and the number

to bounce ideas off each other. It’s about

a few days before the majority of staff were

of computers likely to be running during the

achieving the right balance, helping those

due to return and it included all the offices,

cleaning process.

who have concerns and worries, but also

The cleaning programme took place just

reception and communal areas, kitchens,

The deep clean included vaporised

facilitating a safe and secure return and

storerooms and toilets throughout the three-

directional spraying and microfibre wiping, as

that’s what we’ve been trying to do.”

storey Victorian building.

well as using a disinfecting sanitiser with active

WWW.GRUNDON.COM

All the offices received the full deep clean.

20 AUGUST 2020

The deep clean included spraying in the kitchen.

Grundon’s operatives wore full PPE. WWW.CLEANINGMAG.COM

SPECIAL REPORT: COVID-19

C&M

Cordless fogger offers portable sanitising solution One of the world’s largest and most innovative power and garden tool manufacturers, Ryobi is launching its new multipurpose 18V Cordless Fogger which will disperse chemicals in all directions with a range of 4.5 metres.

Set to be officially unveiled in September, the Cordless Fogger is part of Ryobi’s sanitising range which also includes a Cordless Handheld Sprayer and Backpack Handheld Sprayer with more on the way.

All products are part of Ryobi’s exclusive ONE+ range which boasts over 100 cordless tools conveniently powered by the same 18V lithium battery.

The Cordless Fogger releases atomised particles that provide a 360 degree mist which deeply penetrates any hard to reach areas helping to kill bacteria, mould and germs. It has been tested with a variety of chemicals including disinfectants, detergents, pesticides, insecticides, herbicides, fungicides as well as other cleaning solutions. With a twolitre tank capacity, the fogger can cover up to 1000 square feet in one minute and can be used indoors or out. In addition to this, the fogger is

cordless cleaning range. The fogger and sprayers can be used in

lightweight, fast starting, easily portable and offers pump-free spraying

domestic settings but also a vast number of industrial environments

for added convenience. Santising your commercial place of business,

including building, transport, hospitality, entertainment, retail, and

including handles, rails, furniture, vehicle interiors, equipment,

gardening. It is more important than ever to regularly sanitise and

communal and high traffic areas just got a whole lot easier with Ryobi’s

manage the cleanliness of areas, whether that’s a building site, a

latest fogging innovation.

worktop or a high traffic communal area. The portability of these items

Tom Leather, marketing manager at Ryobi, said: “The launch of these products means customers now have access to a truly powered

Health & safety

Designed for Covid-19

WWW.CLEANINGMAG.COM

allows for easy use with maximum cleaning coverage in mind.”

WWW.RYOBITOOLS.CO.UK

Easy clean

AUGUST 2020 21

C&M

SPECIAL REPORT

A new Master’s aspirations for a singularly different year John Shonfeld, newly appointed Master of the Worshipful Company of Environmental Cleaners (WCEC), shares his thoughts on how the UK cleaning industry may go forward in the most testing of times, into a post COVID-19 world.

WE are all going to look back on 2020 as

will feel the repercussions of this mammoth

the year of surprise, hard lessons and loss.

change for the long term. There’s no doubt that

While I am delighted and proud to have been

the responsibility is heavy for so many business

appointed Master of the Worshipful Company

owners.

of Environmental Cleaners (WCEC), my tenure has started at quite a challenging time for the

Keep the faith and come together

cleaning industry.

The WCEC, therefore, like any livery company, needs to focus on education and benevolence.

My main focus for the WCEC during the COVID-19 pandemic is to keep our livery

There will be a blow to investments, but there’s

company on an even keel and be supportive

an obligation to help our industry. And that

to our members and our initiatives where we

conversation will be permeated throughout

can. There’s no doubt that many companies

as we, our clients and colleagues start talking

are struggling. A great many in the industry

earnestly about how to help each other.

I will be asking the livery members to

are on furlough as their key client sectors have

is likely to play a big part in the working practices.

closed down during the pandemic. From carpet

We have seen time and again how organisations

actively share knowledge about their recent

to window cleaning, 40% of the industry is on

have adapted their offerings during the

experiences. Until we can meet in person, we

some kind of furlough or downturn. Conversely,

quarantine in order to survive and address the

can move to the virtual world and collaborate.

however, the deep clean specialists will flourish

new market demands. It hearkens back to the

Encouraging other business owners in the

in this climate due to the change in market

adage that ‘necessity is the mother of invention’.

livery to share their business management

demand. With extreme market changes like

For the whole world recently is has been the

experiences during this crisis will encourage,

this, there will only be a few companies who will

‘mother of adaptation’.

educate and inspire their peers. This is not a short journey, so we should mobilise

manage to maintain business as usual.

It’s all about decisions

collaboration now, by phone, or the newly, ever

Compelling change for the future

As a very personal example, in my own core

present Internet conferencing that has taken

COVID-19 has forced the cleaning and FM

profession as a launderer, my business fell

over our business and personal lives.

industries to seriously think about a working

away substantially overnight. We, therefore,

strategy going forward and adapt 50-80% of

transformed our offering and started making

enjoyable aspects that have been missing

what they were doing before the furlough.

uniforms and then medical scrubs. We were not

from the WCEC calendar. As soon as we know

I believe office and commercial property

alone in such changes. Look at the food and

that this lockdown is lifting in the City, we can

occupation will reduce significantly. Full usage

beverage sector - since we could no longer go

plan our events over the next 12 months. Our

of office space may not resume until 2021 and

to their premises, they delivered their product

very popular main event is the Military Awards

even then, many workers may prefer to stay

to us. Vacuum cleaning manufacturers began

Ceremony, scheduled for 9 October. Hopefully,

at home because they prefer working there.

to make life saving respirators, so desperately

we may be in a situation to follow through and

It is estimated that three quarters of the UK

needed. And in the cleaning sector, we see

host it, amongst others. But like everyone else,

workforce may want to continue to work in this

companies changing their offerings too, and

we await the word that it is safe to do so. And

way [1]. Until we know for sure, the cleaning and

shifting to deep cleaning is the obvious choice.

until then, let us not abandon hope, faith or

FM industries must survive.

It’s difficult when faced with having to make

In the meantime, we look forward to more

charity in how we deal with one another in our

The first adjustment will be learning to operate

very tough decisions in business, especially

very challenged economy. This too will pass,

on a lower turnover strategy. It will mean working

in an already hostile climate. Letting staff go

but fortitude and foresight will get us to the end.

differently and, very possibly, more consolidation

must be the hardest. Yet it’s vital to balance

WWW.WC-EC.COM

within the industry. I believe that companies will

survival and lower turnovers for the long-term

inevitably collaborate, join together and seek

uncertain future, while keeping new customers

[1] www.workplaceinsight.net/three-quarters-of-

other ways to generate income. Diversification

acquired under the adapted business offering.

us-workers-want-the-choice-to-work-from-home-

into other sectors like healthcare and care homes

It just won’t be business as usual by July, we

after-lockdown/

22 AUGUST 2020

WWW.CLEANINGMAG.COM

SPECIAL REPORT

C&M

Estimating and bidding for success Dennis Goodwin, ISSA’s education and certification business development manager, reports.

BIDDING for a cleaning contract can be a tense,

impact on final costings. From this initial step,

ISSA, the worldwide cleaning industry

but exciting time. When working in a competitive

a schedule can be put together which details

association, offers consultancy on how to

market like professional cleaning services, we

the division of cleaning hours for the building

improve workloading and bidding for success.

can’t afford to be making mistakes when it

considering the different cleaning elements and

Training courses can also be held in-house and

comes to pricing a contract. Who can afford to be

tasks and their effects on the hours needed.

tailored to the cleaning services provider’s needs.

making a loss in the present climate?

Further, the costs for supervision have to be

Matt Dean continued: “If you are a part of bid

estimated. Dependant on the size and scope

team or a business owner, you will know the

plan for a contract cleaning tender there are

of the contract and the number of cleaning

pressure you are under to make your business

several fundamental elements which need to

operatives needed, one or more supervisors

stand out and to get your financial proposal

be assessed.

may have to be employed to ensure the smooth

correct. The ISSA Estimating and Bidding for

running of the cleaning service and to provide a

Success training course gives you an invaluable

good contractor to client relationship.

insight into how best to estimate the cost of

In order to accurately prepare a workloading

Building plans must be reviewed, usually in conjunction with a physical site assessment in order to identify any cleaning tasks which may

Matt Dean, ISSA trainer and managing

cleaning and how you should approach your

not be apparent on the plans and determine

director at Cleanpoint Ltd, said: “Only accurate

bid. Whether you’re new to your role or need

areas where cleaning is impractical. Every site

planning will lead to good service provision

a fresh outlook on bidding, you will find the

will contain variables which can have an effect

and a content client, while meeting the

course interesting and informative.”

on standard productivity rates and therefore an

calculated costs.”

WWW.ISSA.COM

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Untitled-5 1

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29/05/2020 16:29

AUGUST 2020 23

C&M

VACUUM CLEANING

Efficient and economical carpet-cleaning Daniel Took, head of professional product marketing at Karcher UK, reports.

MORE than 60% of floors in buildings are

When choosing the right machine, energy use is

carpeted and require efficient, systematic and

indicated by the label from energy efficiency class

differentiated cleaning using modern methods

A to G. In terms of power, the floor nozzle suction

if they are to look like new.

power determines cleaning performance and is measured by the vacuum in millibar/kilopascals

Maintenance cleaning

(mbar/kPa) and the air flow in litres/second (l/s).

Maintenance carpet cleaning eliminates

High-quality accessories should be used: the

easily removable mineral dirt particles

required vacuum can only be maintained if the floor

such as dust, fluff, hair, or road dirt, with

nozzle is in full contact with the textile fibres, which

the help of dry vacuum cleaners, upright

relies upon joints on the floor nozzle’s suction tube

vacuum cleaners or a vacuum sweeper

connectors and its weight. A metal slider shoe is

with roller brush (anti-static). The type of

advantageous due to its greater weight.

machine depends on the daily dirt entry,

For high pile carpeting (loop-pile or velour) and

type of carpet and surface size, as well as its

heavy dirt entry, a carpet brush suction system

transfer and available cleaning time. Efficient

such as the CV 38/2 is required, as the roller brush

maintenance cleaning should obviate

reaches deep into the base of the pile, removing

the need for regular intermediate or deep

more adherent dirt particles, threads and hairs.

cleaning, reducing costs accordingly.

The mechanical effect of the brush improves the

24 AUGUST 2020

WWW.CLEANINGMAG.COM

VACUUM CLEANING

cleaning result by around 30% as it raises the pile,

C&M

For the best results, the cleaning agent should

leaving carpets looking like new. Double roller

be worked in during the evening, left to dry

systems with reverse brushes for larger surfaces

overnight, and removed during routine cleaning

(CV 66/2 and CV 60/2 RS Bp Pack) have the added

the next day using an upright brush-type vacuum

advantage of shadow-free cleaning (without zebra

cleaner. The intermediate cleaning product

pattern) regardless of work direction - a useful

iCapsol is also available with odour absorption

feature for velour.

(CarpetPro Cleaner iCapsol RM 768 OA).

Intermediate cleaning

Deep cleaning

Intermediate cleaning prolongs deep cleaning

Deep cleaning at extended intervals removes all

intervals and improves the appearance of floor

the dirt and contamination accumulated over

coverings in heavy traffic areas, like corridors or

time and can only be done through wet cleaning.

in front of lifts. The newest method available uses

First, the carpet must be thoroughly vacuumed,

the carpet due to turbine output and contact

encapsulation technology (iCapsol procedure),

ideally with an upright brush-type vacuum

of the nozzle on the floor from the machine’s

which is ideal for hotels, restaurants and offices

cleaner. Water-insoluble stains must be treated

weight. Carpets must be rinsed with clean

where minimal time for cleaning and drying is

with the CarpetPro Universal Stain Remover RM

water in the same way to pick up cleaning

available. The advantages are: easy application;

769. Carpet cleaners with an integrated brush

agent residues and prevent resoiling.

efficient depth effect; short drying time; and

suction head are recommended (BRC 30/15 C,

decreased resoiling.

BRC 45/45 C). Brush heads are freely suspended to

with a large tank volume and double roller system

adapt to type of carpet and fibre height.

(contra-rotating) should be used for large areas (eg

Roller brush systems with a speed of up

Machines that can be moved forward and back

to 500 rpm (BRS 43/500 C) and the special

The one-step method avoids soaking the

BRC 45/45 C). For surfaces greater than 1000m2, a

CarpetPro Cleaner iCapsol RM 768 deliver

carpet. The cleaning agent (dosage depending

carpet cleaner with battery drive that is handled

excellent cleaning results. Dirt on the carpet

on degree of contamination) is sprayed on

like a scrubber dryer (BRC 50/70 W Bp Pack)

fibres is covered by the cleaning agent,

to the carpet by a pump in the machine and

should be used. Utilising a powerful air blower (AB

encapsulated during the drying phase and

subsequently worked into the carpet fibres.

20) cuts carpet drying times by up to 50% after

easily removed by an upright brush-type

This dissolves the adhering dirt deep in the

deep cleaning. Residual cleaning agent should

vacuum cleaner. Given the low cleaning

pile. Through the mechanical force of the

be removed by a subsequent vacuum using the

agent volume (0.05 to 0.25 l/m²), only a short

brush, heavier dirt is worked out of the pile

upright brush-type vacuum cleaner prior to use.

drying time is required. It takes between

base, fed through the return suction current

20-120 minutes, depending on amount used,

to the dirty water tank. The integrated suction

looking like new.

distribution on carpet and climatic conditions.

nozzle leaves minimal residual moisture in

WWW.KARCHER.CO.UK

These cleaning methods will leave carpets

Performance you can rely on THE updated SEBO BS360 and 460 upright

have independently proven high filtration.

recommends never to assume any dust is safe

To give low pushing force, the BS 360 and

- all uncontrolled dusts should be regarded

the requirements of the modern professional

460 are supported by three wheels. Together

as potentially hazardous. The SEBO BS 360

cleaning market. They offer reliability and

with comfortable handle grips and low handle

and 460 use 3-layer, high filtration, sealable

durability combined with excellent performance.

weight, they are easy to move and minimise

bags which provide a safe and convenient

They are ergonomic to use, easy and cost-

operator fatigue during extended use.

way of emptying the vacuum cleaner when

vacuum cleaners have been designed to meet

effective to maintain, very quiet in operation and

Able to clean flat-to-the floor and with a

vacuum cleaner dust-free, reducing the need

all-round cleaning versatility. Featuring an

to clean it and minimising dust exposure. To

electronic traffic light system that indicates

prevent hazardous dust entering the indoor

whether the brush height needs adjusting, it

environment during use, these models are fitted

is easy to get the best cleaning results. The

as standard with a HEPA-type exhaust filter,

system will even advise if the brush strip needs

giving the BS 360 and 460 ‘A’ rated filtration

changing. The brush strips themselves are

performance. Independent tests have proven

simple to replace, as they just slide out.

that they will remove 99.996% of 0.3 micron

The BS 360 and 460 are built using modular

particles from the air stream.

construction where key parts are logically

The BS 360 has a 14” wide cleaning head,

and simply laid out. A specially designed

ideal for general vacuuming, whilst the BS 460

motor protection system prevents blockages

has an 18” cleaning head for greater efficiency

damaging the vacuum cleaner.

on larger areas.

The Health and Safety Executive WWW.CLEANINGMAG.COM

it is full. They also keep the inside of the

telescopic hose and wand system, they give

WWW.SEBO.CO.UK AUGUST 2020 25

C&M

VACUUM CLEANING

Global sales of vacuum cleaning robot exceed 10,000 units SOFTBANK Robotics Group (SBRG) has

Whiz commercially from May 2019 in Japan.

Whiz has also captured a claimed 55% market

announced that, at the end of June 2020, it

Whiz was later launched in Hong Kong, Macau,

share of the autonomous professional cleaning

recorded global cumulative sales of more than

Singapore, and the United States, and is now

robot market. SBRG expects to see even more

10,000 units of Whiz, its AI-enabled vacuum

available in five countries and regions. SBRG

worldwide demand for autonomous professional

cleaning robot. As a result, the company claims

plans to expand Whiz sales to other countries

cleaning robots in the future.

that Whiz is now the leading global brand by

and regions in the future.

WWW.MEETWHIZ.COM

market share for autonomous professional

Against the backdrop of heightened worldwide interest in cleanliness at facilities and demands

[1] Sales volumes of autonomous professional

to shift cleaning tasks from manual labour to

vacuum cleaning robots used for commercial

‘Pepper’, SBRG announced Whiz as its second

robots, Whiz has seen increased sales and has

applications (according to Grand View Research,

robot in November 2018, and it began providing

cleaned floorspaces equivalent to over 335,000km.

at 26 June 2020).

cleaning robots [1].

Following the launch of the humanoid robot

The power of cordless Andrew Farrell, special projects manager at Makita, explains more about the benefits of cordless cleaning equipment and introduces the latest model in the Makita range - the DVC660Z 36V Backpack Vacuum Cleaner.

BATTERY technology has significantly

The charging process is fast and also works to

advanced in recent years - and it is therefore

protect the battery from damage by using CPU.

not surprising that professionals are upgrading

Here, the charger and the battery communicate

their equipment with cordless machines that

so that the charger can identify any issues with

and 95W depending on the power setting. Its

offer the flexibility, reliability and productivity

the battery and work to rectify them before

ergonomic, comfortable, cordless design means

needed when working across multiple sites and

charging begins. For example, if the battery is

you can manoeuvre around site with ultimate

large spaces.

above the optimum charging temperature after

freedom. Compared to alternative models,

it has been used, the charger will work to cool it

this machine has a much larger dust collection

down before recharging begins.

capacity (it can hold 6.0 litres with a paper dust

Trailing power cables and sourcing power supply can be problematic on site, so Makita has developed a wide range of cleaning

This optimised process means Makita’s

bag and 5.5 litres with a cloth dust bag) - which

products that utilise its lithium-ion battery

18V LXT batteries can charge in as little as 22

is ideal when working across large premises,

technology (LXT). LXT optimises both battery

minutes (for 3.Ah batteries), up to 55 minutes

as there is no need to regularly pause work to

power and the charging process to offer

(for 6.0Ah batteries) keeping professionals

empty the dust bag.

industry leading run times and charge times.

working with minimal disruption.

The DVC660Z also includes a cleaning

LXT batteries also retain high levels of energy,

mechanism that can be activated manually or

so you can keep working for long periods of time,

triggered by vibrations due to walking, which

without the need to recharge. LXT batteries do

prevents the dust bag clogging. This improves

not need to be drained down before recharging,

suction and allows the bag to fill more efficiently.

so you can charge at any time and the minimal

The inclusion of Makita’s unique charger

self-discharge makes it easy to keep track of how

technology means that the machine is protected

much charge your batteries have between use.

against overloading, over-discharge and overheating, further reducing the chance of damage.

Introducing Makita’s DCV660Z 36V

26 AUGUST 2020

The DVC660Z includes three power settings

Backpack Vacuum Cleaner

and a memory mode function, so the machine

The DCV660Z is Makita’s new 36V backpack

will start up in the same power setting as when

vacuum cleaner - a powerful, low noise machine

it was last switched off, making it easy to pick

that offers suction power of between 25W

up exactly where you left off.

WWW.CLEANINGMAG.COM

VACUUM CLEANING

C&M

The inclusion of a brushless motor makes the DVC660Z incredibly durable - as there are no carbon brushes within the motor causing friction, wear and tear is minimised. As a result, no energy is lost through heat production, keeping the vacuum working for longer. The DVC660Z allows 40 minutes continuous trigger time (using 6.0Ah batteries on maximum power) up to 140 minutes (using 6.0Ah batteries on low power), which is ideal when working across larger premises, as operators do not have to regularly stop to replace or recharge the batteries.

WWW.MAKITAUK.COM

The importance of safety vacuum cleaners HEALTH and safety is paramount for the

Classification of vacuum and safety

construction industry. It is important to keep

vacuum cleaners

types of non-hazardous dust. Filter capacity

work environments largely dust-free and

Safety vacuum cleaners are designed to

requirements are comparatively low and there

your workforce safe from harm. Many tasks

facilitate reliable absorption and disposal of

are no special disposal regulations. Machines

on construction sites produce large amounts

such particles. The Hazardous Substances

belonging to dust class M and H retain even fine

of dust requiring contractors to comply with

Ordinance defines a concept for measuring

types of dust that can penetrate the respiratory

work protection regulations and minimise any

the impact of dust. It uses the occupational

tract. Dust class H or M vacuum cleaners are

impact on heath. Kärcher Professional UK offers

exposure limit values (OELs) as a basis. These

also known as safety vacuum cleaners. These

an array of safety vacuum cleaners to deliver

state the concentration of dust (in mg/m³) that

have specific design requirements, such as

on-site solutions whatever the job may be.

must not be exceeded in room air. The greater

compulsory air flow monitoring, which warn

the impact of a constituent on your health, the

operators of blockages. Operators must also

Types of dust and dust classes

smaller the concentration in room air must

take specific precautions when removing and

Even supposedly harmless types of dust can

be and the more stringent the corresponding

disposing of the dust in a dust-free manner.

have an impact on or cause lasting damage to

requirements for vacuum cleaners become.

Dust class H vacuum cleaners must be used to

your health when the concentration in the air is

These are classed in categories L, M and H

remove asbestos.

very high. Types of dust containing constituents

- differing in filter capacity and permeation

such as pollen, quartz, mould, viruses, or even

degree, which is the value that specifies the

Developments in filter engineering

asbestos are especially problematic. Categorising

maximum amount of dust particles that the

Filters are designed to collect fine dust particles

dust types in terms of the impact they have on

machine is allowed to release back into room

and prevent them from being released back

your health depends on the grain size as well as

air (see Table 1, overleaf).

Class L models are suitable for vacuuming

Continued on Page 28..

the properties and exterior shape of the material concerned. For example, what makes asbestos dust dangerous is not only its particle size, but its special fibre structure. Coarse dust comprises particles with a diameter of at least 10 μm.

Smaller, fine dust particles (dust class E) with a grain size of between 10 μm and 0.1 μm can enter your nose, throat, larynx, and wind pipe by just breathing in. Alveoli or respiratory class A dust with a diameter of less than 0.1 μm is so fine that it can even penetrate deep into the respiratory tract and alveoli. Possible consequences of this are reduced lung function or respiratory diseases such as asthma, silicosis, fibrosis, as well as COPD (chronic obstructive pulmonary disease).

WWW.CLEANINGMAG.COM

AUGUST 2020 27

C&M

VACUUM CLEANING

Continued from Page 27. into the surrounding air. When dealing with

Table 1 Dust class

Permeation

degree

the suction power. Consequently, some safety

L

< 1%

vacuum cleaners, such as the current Tact M

(OEL > 1 mg/m³)

and H models by Kärcher, are equipped with

Slightly hazardous

large amounts of dust, there is a risk of this clogging up the filter and considerably reducing

Examples

Application

Gypsum, mica,

Trade

lime

filter cleaning systems. A clean filter has a higher air flow rate and enables better cleaning results.

Fully automated filter cleaning functions allow

M

< 0.1%

(OEL >= 0.1 mg/m³)

Platinum, copper,

Construction and

nickel, wood

woodworking

large amounts of fine dust to be vacuumed

Fairly hazardous

without interrupting work or losing suction

industry

power. Kärcher also uses the further developed

Tact system in its safety vacuum cleaners. Here,

H

a sudden switch of the air flow cleans the filter

(OEL <= 0.1 mg/m³)

automatically using fresh air supplied from the

Extremely hazardous

< 0.005%

automotive trade,

Asbestos, bacteria,

Restoration of

mould, viruses

buildings, industry

outside. Tightness plays a role here as well - the tighter the system, the greater the achievable vacuum and the better the filter is cleaned when

of fibreglass materials were used here, but this

including more effective filter cleaning systems

the valve is opened suddenly.

is a very mechanically sensitive material that is

to allow uninterrupted operation. New

not washable.

materials offer a high level of convenience,

The advantage of flat pleated filters

New H class safety vacuum cleaners, such as

even in the H class making operation, including disposal, much easier.

Flat pleated filters make it possible to fit a

those made by Kärcher, use H filters made of

relatively large filter area into a very small space.

PTFE material. The plastic fabric combines the

More than half a square metre of filter area fits into

positive properties of fibreglass and PTFE. The

Sensible measures for reducing the impact

a cassette that is barely larger than the palm of

filter is washable and can also be cleaned using

of dust

your hand. Consequently, it is possible to design

blasts of air. This also makes it easy to efficiently

• Vacuum dust as soon as it is formed. Many

very compact vacuum cleaners. Flat pleated filters

clean the filter when vacuuming extremely

power tools feature connection threads for dust

that have their own housing are especially user-

hazardous types of dust - when removing

extraction and can be connected to a vacuum

friendly. This makes changing the filter possible

asbestos, for example.

cleaner with a power tool take off function.

without coming into direct contact with dirt, making removal, cleaning and disposal easier.

The new PTFE filter material also makes disposal easier. Previously, a safety filter set for dust-free disposal in H class machines

•B ind the dust with water when carrying out demolition work and combat the formation of dust this way.

New filter materials

was mandatory, making them comparatively

Flat pleated filters are usually made of

laborious to use. A dust-free PE disposal bag

nano-coated paper or plastic, such as PES

designed especially for this purpose should

• Use of low-dust products (eg mortar pellets).

(polyethersulfone). The nano coating prevents

suffice for washable PTFE filters, making for a

•C heck the vacuum cleaner’s filter and suction

dust particles from sticking to the filter surface

much easier process.

damp operating modes.

performance regularly.

•W ear protective clothing and dust masks for

and compromising its function. Unlike paper filters, PES filters are more robust and especially

In summary

resistant to wet dirt and fluids. However, neither

In the last few years, many details of safety

paper nor PES filters are suitable for use in class

vacuum cleaners were developed further

H vacuum cleaners. Previously, only filters made

in terms of efficiency and user-friendliness,

28 AUGUST 2020

•U se of low-dust procedures. Choose wet or

very dusty tasks.

•A void dry sweeping and using blowers to prevent unnecessary dust dispersion.

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C&M

PRODUCT NEWS

TWO of the primary cleaning and sanitising solutions being used in Coronavirus-related ‘deep cleans’ have been approved by The WoolSafe Organisation for use on wool

WoolSafe approval for cleaning and sanitising solutions

carpets, fabrics and rugs. Newly-approved D500 Microsan from Prochem is a clear, low foaming detergent with pleasant apple blossom fragrance and is available in five litre concentrate and one litre ready-to-use spray.

Originally developed in the 1980s for the HBV, HCV and HIV blood-borne viruses, the Microsan formulation is also effective against Coronavirus Coronaviridae family (including MERS-CoV) and is approved to EN14476 for use on washable surfaces.

Also newly-approved by WoolSafe, Prochem’s multi-surface biocidal sanitiser B125 Clensan can be used on all carpets, fabrics and hard surfaces and has also been approved

to EN14476 standards. It is effective against a wide range of bacteria and enveloped viruses, including Norovirus.

WWW.PROCHEM.CO.UK

GREYLAND has launched Spray & Wipe Ultra, a full virucidal disinfectant cleaner tested to eliminate both Coronavirus and MRSA after one minute. Available in the new, unique, 40% UK recycled polymer containers in both five litre and 750ml trigger spray bottles, Spray & Wipe Ultra is bactericidal, yeasticidal and virucidal, having been tested to EN 1276 (inc MRSA), EN 13697 (inc E. coli), EN 16615 (yeasts), and certified to EN 14476 (inc Norovirus, Influenza, and Bovine Coronavirus as a surrogate for other members of the Coronavirus family including MERS-CoV).

Spray & Wipe Ultra is an aldehyde-free high performance disinfectant and thus

Spray & Wipe Ultra virucidal disinfectant cleaner launched

is an essential product in the fight against cross infection in hospitals, care homes, schools, leisure centres and sports facilities, hotels, and all workplaces.

WWW.GREYLAND.CO.UK

A newly developed alcohol-free foaming hand sanitiser which is approved to be effective against coronaviruses with a 99.99% kill rate

Alcohol-free hand sanitiser fights Coronavirus

has been launched by Monarch Chemicals. Viroguard alcohol-free anti-bacterial foaming hand sanitiser passes the requirements of BS EN 1276 for bactericidal activity and BS EN 14476 for viricidal activity offering vital protection to the public. The innovative foaming formulation is proven to kill both gram-positive and gram-negative bacteria and enveloped viruses including coronaviruses to a level of 99.99%.

Free from strong alcohols, fragrances or dyes, Viroguard anti-bacterial

foaming hand sanitiser does not dry out the hands or sting on application making this hand sanitiser ideal for frequent, daily use.

WWW.MONARCHCHEMICALS.CO.UK

30 AUGUST 2020

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PRODUCT NEWS

C&M

NELSON has expanded its alcohol-free Supernova

Nelson expands Supernova range

sanitiser range in light of the long-awaited reopening of pubs, bars, cafés, restaurants, and

EDITOR

hotels. Supernova is fully certified and has been proven to kill the SARS-CoV-2 virus, responsible for COVID-19, within just 60 seconds and to remain effective for very long periods

thereafter - up to two hours on hands and two weeks on surfaces. It works by both physically and chemically damaging the bacterial cells rather than affecting their metabolism. Also, because the blend of biocides has different modes of action, pathogens will not become used to, or resistant to, Supernova over time.

Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR

Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086

WWW.NELSONWASHONLINE.CO.UK WARRINGTON-based Christeyns

PRODUCTION MANAGER

Food Hygiene, which manufactures specialist hygiene solutions, has received the globally recognised British Standards Institution (BSI)

BSI kitemark for hand sanitiser

Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR

Tony Crinion CEO

kitemark for hand sanitiser. It believes it is the first company to

Steve Diprose

achieve this approval.

CO-CHAIRMAN

Phago’rub Gel SPS and Phago’rub Solution SPS are hypoallergic, alcoholbased sanitiser products that disinfect hands in only a 30 second contact time. Already extensively tested and proven in the food and beverage industries, Phago’rub has virucidal efficacy under BS EN 14476 and kills 99.99% of germs.

“Although Christeyns Food Hygiene has gained a reputation for innovative, quality products over

Paul Michael PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES

Elizabeth Barford subscriptions@quartzltd.com 01737 855028

the past 30 years, this kitemark certification is global recognition of the high standards we aim for and we are delighted that our Phago’rub products are the first of their kind to obtain this,” said Peter Littleton, the company’s technical director.

WWW.CHRISTEYNSFOODHYGIENE.CO.UK

AS part of its commitment

Mr Muscle bottle now made from recycled ocean-bound plastic

to help address ocean plastic pollution, SC Johnson, has announced a new line of Mr Muscle Platinum Window and Glass cleaner featuring 100% recycled oceanbound plastic bottles. The

bottles are an everyday offering available in the UK and Ireland, and are the first of their kind in

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the UK made entirely of recycled ocean-bound plastic.

The new product offering is part of SC Johnson’s global partnership with Plastic Bank to reduce the amount of plastic waste entering the ocean, while also helping to alleviate poverty.

“These Mr Muscle bottles are our latest effort to incorporate post-consumer recycled waste into our packaging,” said Fisk Johnson, chairman and CEO of SC Johnson. “Together with Plastic Bank, we’re working to help protect the health of our ocean ecosystems and at the same time improve the lives of individuals around the world.”

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ISSN: 1473 723X © Quartz Business Media, 2020 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

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AUGUST 2020 31

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