Cleaning & Maintenance - August 2021

The Official Partner of the Cleaning Show

AU GU S T 2021

PLUS: • Industry news • People • Contracts • Products

Odour Control & Air Care With premises reopening, the priority for business owners and facilities managers is to ensure that they are not only clean and safe, but also that they can restore confidence for returning staff and visitors. Odour control and air care can play a critical role in achieving this aim.

Face to Face

Vacuum Cleaners

Neil Nixon speaks with Paul Ashton, deputy chairman of the CSSA, about the CSSA’s Innovation Showcase 2021.

This feature considers the importance of adopting an effective cleaning protocol to maintain carpets and hard floors, and looks at some of the equipment designed to these surfaces spotlessly clean.

>>> page 12

>>> page 24

>>> page 18

WWW.CLEANINGMAG.COM

THE

CLEANING SHOW 2021 BOOK YOUR STAND FOR THE UK’S LARGEST CLEANING & HYGIENE EVENT

2-4 NOVEMBER EXCEL • LONDON

Organised in association with the British Cleaning Council the Cleaning Show is the LARGEST cleaning & Hygiene event attracting more than 10,000 professionals.

3-Day Exhibition 2-Day Conference

The Cleaning Show 2021 is the perfect opportunity for you to launch new products, exhibit current offerings, meet a wide range of buyers face-to-face and do deals on the show floor.

BCC Seminars Networking Events

WHY EXHIBIT

For thousands of key decision makers The Cleaning Show is an important chance to compare products and meet existing suppliers whilst gaining free business advice from a range of seminars.

BOOK YOUR SPACE TODAY! www.cleaningshow.co.uk/london/exhibit/stand-enquiry

Organised by

www.cleaningshow.co.uk

Official Media Partner

EDITOR’S LETTER C&M

Cleaning Show 2021 – registrations open

Free registration for the Cleaning Show 2021 is now open – simply visit www.cleaningshow.co.uk to secure your free pass to the UK’s largest dedicated cleaning and hygiene event.

And the appetite to get back to live, face-to-face events is driving registration numbers which are already tracking well ahead of those achieved at this stage ahead of the previous show. Exhibitor bookings are also coming thick and fast, with a number of major businesses confirming their presence in the past two weeks, and another expanding the space it had already booked. A full list of exhibitors can be found on the Cleaning Show website.

The event – which takes place at London’s Excel from 2-4 November – will feature all the usual Cleaning Show attractions as well as new features including the CSSA Innovation Showcase and a ‘Hall of Fame’ awards ceremony.

In addition, the Cleaning Show Conference will celebrate all that has been achieved by cleaning professionals during the pandemic, and the work done by the British Cleaning Council in the formation of the APPG for the UK cleaning and hygiene sectors. The conference will be an opportunity to celebrate what has been achieved - reputations have been built, credibility established and cleaning has been driven up the political agenda.

Enhancements in cleaning practices have not been limited to personnel and public perception during the pandemic - technological and process developments have also moved ahead at pace. The Cleaning Show 2021 Conference Programme will provide a forum to present and discuss all these developments, and consider the critical next steps for an industry that has placed itself on the frontline of public health and safety delivery. In addition to the carefully curated programme, the Cleaning & Support Services Association

(CSSA) will be hosting afternoon presentations and panel discussions within the conference theatre looking at topics including sustainability, smart building technologies and COVID-secure workplaces.

Topics to be included within the Cleaning Show 2021 Conference Programme include: • The APPG for the UK cleaning and hygiene sectors a critical role.

• The new normal for cleaning post-COVID-19: a look at the role of cleaning in protecting public health and safety.

• The benefits and importance of paying a Living Wage.

• Research report: a roadmap towards sustainability.

• The rise of the robots: how autonomous cleaning can support and enhance current cleaning practices.

• Technology matters: employing new technology to deliver a modern cleaning service.

• Ready for anything: the importance of training and education and the role of apprenticeships.

• Buyer beware: the rise of unscrupulous traders... and how to spot them.

• Sustainable cleaning – meeting the challenge.

I look forward to seeing you at The Cleaning Show. Secure your free registration now – www.cleaningshow.co.uk – to ensure you are kept abreast of show news as the event approaches.

I wish you a clean, tidy and healthy month ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

AUGUST 2021 3

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CONTENTS C&M

18 Feature: Odour Control & Air Care.

With premises reopening, the priority for business owners and facilities managers is to ensure that they are not only clean and safe, but also that they can restore confidence for returning staff and visitors. Odour control and air care can play a critical role in achieving this aim.

AUGUST 2021

06

11 12 16 30 31

Industry News.

In the news this month… New chairman and deputy appointed by BCC, WCEC hosts first live event since pandemic, PSG acquires Dositec Sistemas, enhancing Hydro Systems’ portfolio, Salisbury Group becomes ‘climate positive company’, Northwood accelerates investment and creates new jobs, GBAC and GHA for partnership to accredit hotels, Mitie research identifies FM as career match for ex-military personnel.

People.

Personnel news and new appointments from across the cleaning and FM sectors.

Face to Face.

Neil Nixon speaks with Paul Ashton, deputy chairman of the CSSA, about the CSSA’s Innovation Showcase 2021.

24

Special Report: Managing the return to the office.

Gill Ireson, head of sales at Robert Scott, highlights the key areas that businesses need to be aware of in order to operate a safe workplace in the wake of the pandemic.

Feature: Vacuum Cleaners.

This feature considers the importance of adopting an effective cleaning protocol to maintain carpets and hard floors, and looks at some of the equipment designed to these surfaces spotlessly clean.

Contracts.

We take a look at all the latest contracts awarded across the industry.

New Products.

An overview of some of the new products available on the market this month.

03 Editor’s Comment

13 BICSc Comment

A look at the cleaning sector this month.

Horses for courses. Stan Atkins, CEO of BICSc, reports.

WWW.CLEANINGMAG.COM

14 BCC Comment A future of little relief. Raymond Martin, managing director of the BTA, reports.

15 A job worth doing – a contractor’s blog.

Lee Andrews reports.

JUNE 2021 5

C&M INDUSTRY NEWS

New chairman and deputy appointed by BCC THE British Cleaning Council (BCC) has elected

enthusiasm has no boundaries. His endless drive

a new chairman and deputy chair at its recent

for recognising the value of trained staff will, I

annual general meeting.

am sure, enable our shared passions to develop the cleaning industry even further. I absolutely

Jim Melvin, who has served as deputy

believe it is time for the cleaning industry

chairman of the BCC for the past two years, has

to shine brighter than ever before and look

taken over the chairmanship from Paul Thrupp.

Melvin, who is group chief executive of Exclusive

extremely delighted that Delia has been voted

forward to working with colleagues as we face

Services Group and a director at the Cleaning

as deputy chair as I hope and believe that Delia

the challenges ahead and execute the cleaning

and Support Services Association (CSSA), will be

is extremely well placed and shares the same

industry’s development plan.”

BCC chairman until 2023.

passion in driving our industry recognition

Paul Thrupp said: “It has been an immense

onwards. I look forward to working with Delia,

privilege to hold the post and I am very proud

Delia Cannings, who has been a BCC director

Simon Hollingbery and the rest of the directors

of the huge amount that has been achieved

since 2020 and is also the national lead for

and associate members in achieving our aims.

by everyone connected with the BCC during

education and training at the Association of

There is a great deal of work to carry on with in

my tenure. I have been thrilled to see how

Healthcare Cleaning Professionals (ahcp).

the shape of the All-Party Parliamentary Group

recognition for the vital work of our industry and

for the UK Cleaning and Hygiene Industry and

its staff has increased over the past two years

destinations at OCS, was elected as BCC chairman

all the strategic plans that have been agreed.

after the cleaning, hygiene and waste sector and

in 2019. He will continue to represent the

Again, I look forward to driving the plans

its staff performed their vital role magnificently

Federation of Window Cleaners on the council.

forward and continuing the excellent work that

during the COVID-19 pandemic. One of the

has been done over the last few years and I

proudest moments of my period as chairman

thank everyone for their faith and trust.”

was seeing the establishment of the APPG for

The meeting also elected a new deputy chair,

Paul Thrupp, who is director of retail

Jim Melvin said: “I am delighted and honoured to be asked to take over as chairman of the British Cleaning Council. Firstly, and

Delia Cannings said: “At a crucial time and

the UK Cleaning and Hygiene Industry early this

for the record, I will have large shoes to fill as

following the pandemic’s lessons, I am most

year. As I hand over to Jim and Delia, who are

Paul Thrupp has been a superb chairman in

grateful for the opportunity to work alongside

both hugely experienced and respected within

what has been an extremely difficult time. His

industry professionals such as Paul Thrupp,

the sector, I know the BCC and the industry are in

passion, desire and enthusiasm have been a

who leaves an amazing legacy of missions

good hands. I would also like to thank everyone

constant and his work in driving the BCC - and

accomplished including positioning the cleaning

within and outside the BCC for their tremendous

by definition, the recognition of the industry

workforce for greater things. It is an honour to

support over the last two years and wish

- has been unstinting. It is my firm belief that

be elected to the deputy chair post to support

everyone good health going forward.“

we owe Paul a huge debt of thanks. I am also

new chair of the BCC, Jim Melvin, whose

WWW.BRITISHCLEANINGCOUNCIL.ORG

WCEC hosts first live event since pandemic THE first Worshipful Company of

John Shonfeld, Master of the WCEC, said: “While

Environmental Cleaners (WCEC) Court

we were limited to fewer guests than normal, we

Luncheon of the year was held in the City of

were able to have a strong enough gathering,

London on 2 July 2021 - its first live event since

observing all COVID-secure rules. It was very

February 2020. It was the WCEC’s first cautious

refreshing for us to be together once again, even

step in returning to normal as the Court

though technology has allowed us to keep in touch

the official installation ceremony of the

meeting and lunch took place at Glaziers Hall.

over the most challenging periods of the pandemic.

incoming Master, Gary Fage, on

The event was well received by all attending

I cannot thank the organisers enough for their

17 September 2021.

WCEC members.

efforts to make our Court luncheon a reality.”

WWW.WC-EC.COM

The next scheduled WCEC event will be

PSG acquires Dositec Sistemas, enhancing Hydro Systems’ portfolio PSG, an operating company of Dover

“Dositec has been a valuable strategic

Hydro Systems, said: “This acquisition

Corporation, has completed the acquisition

partner of Hydro Systems since 2015, and we

strengthens PSG and Hydro Systems as

of Dositec Sistemas S.L, a leading provider

are excited to bring this leader in connected

it enhances our product development

of dispensing systems for laundry,

technology under Hydro’s portfolio of dispensing

capabilities and enables us to support more

foodservice and commercial cleaning

solutions,” said Karl Buscher, president of PSG.

of our customers around the globe. We are

companies. Hydro Systems, part of PSG,

“This acquisition will enable future growth of

excited for the future of the Dositec product

has been an exclusive supplier of Dositec

connected systems and services that help our

line, which will simplify and improve the

chemical management systems in North

customers optimize their operations.”

laundry process for our customers.”

America since 2015.

6 AUGUST 2021

John Goetz, global product manager,

WWW.HYDROSYSTEMSCO.COM WWW.CLEANINGMAG.COM

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C&M INDUSTRY NEWS

Salisbury Group becomes ‘climate positive company’ SALISBURY Group has unveiled a plan to go

emissions but also using enhanced offsetting

beyond net zero and be a ‘climate positive

for the remaining emissions from 2021. ‘Net

company’ from this year onwards. Alongside

carbon positive’ may also be used to describe

a detailed plan to move to sustainable

the plan, as the company will be taking further

operations, Salisbury has committed to

action to reduce emissions to the atmosphere

investing 110% of total offsetting costs into

to the extent that the total reductions exceed

environmental projects certified by the Verified

what Salisbury Group produces, as certified by

Carbon Standard (VCS).

an independent expert body.

‘Climate positive’ means that the company

Salisbury’s plan will see a green

single-use plastics from operations and new

will be going beyond carbon neutrality by not

transformation of its energy, vehicles and other

sustainability training for all Salisbury staff.

only delivering a plan to reduce its carbon

environmental practices, such as removing

WWW.SALISBURYGROUP.COM

Northwood accelerates investment and creates new jobs NORTHWOOD Hygiene Products has made

and introduced additional automation on

a number of substantial investments and is

the packaging section of its medical roll line.

creating 30 new jobs at its headquarters in

The company has now fully commissioned

Telford to support further growth and meet

an automated case and pallet labeller, which

demand for its range of away-from-home

will soon be integrated into its upcoming ERP

professional paper hygiene and wiping products.

system, and invested in a new warehouse

The family-owned company has made a

management system. It has also recently taken

multi-million pound investment to expand its

delivery of a new fleet of eight trailers.

site with brand new 14,500m2 warehousing and

Northwood, which currently employs 189

administrative premises. It has invested more

people at its Telford site, is also creating 30

than £400,000 in additional site infrastructure

new jobs to meet sustained growing demand.

to provide new offices, pallet racking and IT

The company is hoping to take on new

equipment and invested £3.65 million in a

maintenance engineers, HGV drivers and more than 25 production operatives. This latest move

state-of-the-art Gambini Wide production line.

Northwood has also invested more than

follows a successful recruitment drive last year,

year, the new line will run industrial rolls using

£1 million in fully automated packaging and

where Northwood expanded its Telford-based

3.42 metre wide jumbo reels from Northwood’s

palletiser equipment on its roll towel and

workforce by 10%.

Chesterfield-based mill.

toilet tissue lock-out systems converting line

WWW.NORTHWOOD.CO.UK

With a capacity of around 13,000 tonnes per

Report reveals skills gap in how to clean effectively

GBAC and GHA for partnership to accredit hotels

HARRISON Wipes, distributor and supplier

Stephen Harrison, managing director at

of quality wipes globally, has conducted an

Harrison Wipes, said: “We’ve been working

independent survey of 359 UK respondents

hard since the beginning of the pandemic

THE Global Biorisk Advisory Council (GBAC),

to gather tangible insight on the changing

to support the NHS, schools, factories,

a division of ISSA, is collaborating with

attitudes to cleaning pre- and post-COVID.

offices, and everyone else in the fight

Global Healthcare Accreditation (GHA) to

The results showed:

against coronavirus. With the results from

support hotels seeking formal accreditation

• 82% of respondents are more aware of how

our survey it’s clear although people are

for their cleaning programsmes, as well as

more aware of issues of cleanliness, the

guest safety and satisfaction for medical and

actual practice of cleaning and having the

wellness travellers. The GBAC STAR/GHA

knowledge of which products best suit

WellHotel Program, which provides assurance

their situation is still not where it needs

and external validation of a property’s risk

responsibilities since the start of the

to be. We aim to be the link between that

mitigation protocols and guest experience,

COVID-19 pandemic.

awareness and knowledge.”

includes two remote accreditation options:

they clean since the pandemic began.

• 91% of people are more aware of cleaning measures put in place in public spaces.

• 60% of workers have taken on extra cleaning

To view the full report please visit:

GBAC STAR/GHA WellHotel for Medical Travel

little to no guidance from their employers on

WWW.HARRISONWIPES.CO.UK/CREATING-A-

and GBAC STAR/GHA WellHotel for Well-being.

how to clean effectively.

GENERATION-OF-CLEANERS

WWW.WELLHOTEL.ORG/GBAC

• 20% of new cleaning operatives have received

8 AUGUST 2021

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Miele Professional launches ‘experience centre’ in Edinburgh MIELE Professional has opened the doors to its new experience centre in Edinburgh with the intent to bring the brand closer to customers in Scotland. With two experience centres already open in London and Abingdon this new centre will enable customers to experience the Miele brand firsthand and get expert advice on

see the Miele Professional products

the products before making

in action and understand what

a purchase.

sets us apart from our competition.

Simon Venni, UK&I sales

KILLS

Having a Miele experience centre

manager at Miele Professional,

in the north of the country will

said: “This is a fantastic

positively support our sales team

opportunity for both our partners

and partner network.”

and our customers in Scotland and

WWW.MIELE.CO.UK/

the north of England to be able to

PROFESSIONAL

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Unify launches internship for young people with disabilities

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Alcohol Free Hand Sanitising Gel From left, Shanon Parker, senior employment officer, Pure Innovations, Jamie Read, cleaning team member, Unify, and Peter Lee, area cleaning manager, Unify.

FM venture, Unify by Bruntwood,

placements after many of its work

is supporting people

experience programmes dried up

with disabilities and from

during the COVID-19 lockdown.

disadvantaged groups to enter the

Experiencing a surge in demand

industry with the launch of a new

for its cleaning and facilities

supported internship programme.

management services, Unify

Working in partnership with

a week-long work trial to Pure

Innovations, which supports

Innovations candidate Jamie Read.

disabled people to achieve

Successfully completing his trial,

independent lifestyles, Unify will

Read, who has a learning disability,

offer up to four internships per

has now been in permanent

year, arming people with three

employment with Unify since

months’ experience with the

March this year.

roles at the organisation.

Unify, which is working towards becoming a Disability Confident

Operating out of Bruntwood

Employer, has since welcomed its

SciTech’s Citylabs in Manchester,

next intern from Pure Innovations

Pure Innovations approached

to the group in April.

Unify in December 2020, looking for

WWW.UNIFYSOLUTIONS.CO.UK

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social impact organisation Pure

potential to be offered permanent

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AUGUST 2021 9

C&M INDUSTRY NEWS

Mitie research identifies FM as career match for ex-military personnel ACCORDING to new research from Mitie, over

at how the FM industry can better support our

ex-servicemen and women the chance to use

two thirds (70%) of people who have served

armed forces leavers.

the skills they’ve developed throughout their

in the military and moved into FM reported

Mitie will use the findings of this report to

military career, as well as providing long-term

that roles were a good match for the skills they

guide its own initiatives to help ex-service men

career opportunities. With their professionalism,

developed in the forces, while more than three

and women transition to civilian life and build

reliability and ability to perform under pressure,

quarters (77%) said they would recommend

their career in FM. This will support Mitie’s

colleagues with a military background are a

the sector to other armed forces leavers. A new

commitment that at least 2.3% of its employees

great fit for FM. However, with many veterans

report, ‘Mobilising veterans in the facilities

will have a military background by 2025, 0.5%

leaving the forces unsure which roles best

management industry’, shows both veterans

above the average for the UK population.

match their skills, there is a huge opportunity

and managers in the FM industry agree that

Charles Antelme DSO, managing director,

for our industry. By offering the right support

the sector is a natural match for former

commercial and government, Mitie, said:

and guidance, we can help more former

servicemen and women. With over 20,000

“We’re delighted to see this report confirm that

servicemen and women kick-start their careers

veterans leaving the armed forces every year

the facilities management sector is a natural

in facilities management.”

to join the civilian workplace, the report looks

choice for many armed forces leavers, offering

WWW.MITIE.COM

Lockdown litterbugs spark firm’s green cleaning revolution LOCKDOWN litterbugs who left a popular

£250,000 developing the newly launched range.

beauty spot covered in plastic rubbish started

He said: “The report of the mess left on Beacon

a business on a green quest that has led to

Fell really shocked me and really underlined in

a range of new, innovative, environmentally

my mind the real importance of a sustainable

friendly commercial cleaning products.

future. Non-recyclable products and packaging

EnviroShot is the first in a new range of

are destroying the very beauty that we admire

sustainable products from hygiene product,

by piling walkways, roads and landmarks full of

services and equipment supplier Shorrock

rubbish. Although we are not all responsible for the damage, we all have a part to play in putting

Trichem. They have been designed to reduce the use of single use plastics and to help cut the amount of waste going to landfill.

Duncan Fishwick, founder and managing director of Shorrock Trichem, has invested

this right.”

WWW.SHORROCKTRICHEM.COM

New industry report calls for radical change in the global textile industry THE publication of an in-depth report from

2030 initiative, which aims to massively cut

PCIAW and Business in the Community

textile waste and has been created as an

(BITC) could radically alter the way we make,

overview of the current state of the sector.

use and dispose of our textiles and bring

It reviews current principles and practices

about transformational change to benefit

in the textile industry and focuses on the

the environment.

present facilities available for recycling

The textiles industry is the second biggest polluter globally, after aviation.

technologies and renewable energy.

Yvette Ashby, CEO of PCIAW, said: “We

PCIAW aims to reduce excess consumption,

are proud to share this extensive, first of its

getting businesses on board with the

kind report, which educates the industry on

message. Textiles account for 10% of global

the current and emerging textile recycling

carbon emissions, 20% of global industrial

technologies, complete with case studies

wastewater pollution and less than 1% of

from world leading professional clothing

material used in the production of clothing

companies and universities. We hope that

is recycled into new clothing at its end-of-

the textiles industry takes the necessary

life stage.

steps to accelerate a circular textile economy

This report on circular textiles serves as a guide for the government-backed Textiles 10 AUGUST 2021

once and for all.”

WWW.PCIAW.ORG WWW.CLEANINGMAG.COM

PEOPLE

C&M

New MD for Brightwell Dispensers BRIGHTWELL

Stephen Woolmer, who retired after 26 years in

on our existing strengths around customer

Dispensers has

the business at the end of June 2021.

focus and innovation, leverage our quality

appointed Nathan

Nathan Palmer said: “Brightwell Dispensers

brand and expand into new and existing

Palmer as its new

is a fabulous business and I’m very excited to

markets, as we embark on the next stage of

managing director.

join at this point on their growth cycle. I look

Brightwell Dispensers’ journey.”

Palmer succeeds

forward to working with a great team to build

WWW.BRIGHTWELL.CO.UK

Tennant appoints robotic expert TENNANT UK has appointed Andrew Jones

customer demonstrations of the AMR range are

delivering excellent customer service alongside

into the role of AMR deployment and service

delivered professionally, offering a live expert

innovation, so my role within Tennant is the

expert to support customers in driving

to answer any technical questions and clearly

perfect match because this position has a

efficiencies and to allow their employees

demonstrate first-hand how the Tennant AMR

strong focus on continuous customer support,

to perform high-value tasks alongside their

range can help customers to drive efficiencies

ongoing assessment and reviewing of the AMR

AMR robotic floor scrubber. He will also work

and create a clean and safe facility.

machines to ensure our customers are receiving

closely with the Tennant UK demonstration team to ensure all face to face and on-site

Andrew Jones said: “I have an industrial background and have always focussed on

maximum value and productivity.”

WWW.UK.TENNANTCO.COM

Environment and sustainability manager for ABM ABM has appointed

and reporting, across its business and

Balfour Beatty. A Chartered Civil Engineer

an environment

industry and aviation divisions, in the UK.

and a postgraduate in sustainable business

and sustainability

Katrina Hazell joins ABM after spending

leadership, she brings a wealth of experience

manager to

almost three decades of her career in the

and expertise to ABM, specialising in

drive delivery of

construction industry, most recently as

sustainability and social value outcome.

sustainable initiatives

sustainability and social value manager at

WWW.ABM.CO.UK

A new weapon in the fight against infection The new Prochem Micro-Mist gives rapid and effective disinfecting over large surface areas and touch points of interior facilities and public areas.

This compact and powerful package applies a fine ‘non-drift’ mist to: • Interior surfaces • Floors and carpets • Seating and upholstery • Multiple touch points The onboard caddy system carries the misting gun, hose and solution necessary to complete the job in one trip.

Use biocides safely. Always read the label and product information before use.

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www.prochem.co.uk

AUGUST 2021 11

C&M

SPECIAL REPORT

Face to Face Neil Nixon speaks with Paul Ashton, deputy chairman of the CSSA Can you tell us a little about the CSSA Innovation Showcase and what types of innovation it is designed to recognise?

The Cleaning and Support Services Association’s (CSSA) 2021 Innovation Showcase celebrates the cleaning industry’s most innovative products, services and initiatives.

The event brings together technology and new ideas from both inside and outside of the cleaning sector that create the potential for positive change to our amazing industry. The Innovation Showcase is backed by the Cleaning & Hygiene Suppliers Association (CHSA), which is sponsoring the event.

How can businesses enter the Innovation

how it adds value to the cleaning and hygiene

day so our role is to share best practice, raise

Showcase, and what is involved in

industry. We have a fantastic judging panel

awareness and help business understand what

completing the application?

consisting of many of the industry’s leading

is most relevant to them. The technology and

To qualify, any innovation should meet the

figureheads to enable a balanced assessment.

innovations that have entered previously add

following criteria:

We are passionate about ensuring all entrants

value to all cleaning companies rather than

• The product, service or initiative must have

are treated professionally and the opportunity

being size dependent. The real attraction of

to present to our judges is a unique occasion in

the Innovation Showcase at The Cleaning

itself. If successful, you will then receive formal

Show will be the reassurance that all

confirmation of your place on the Innovators

companies have been through the rigorous

stand at The London Cleaning Show.

judging panel, therefore offering genuinely

innovation at its heart.

• It must add value to the cleaning and hygiene industry.

It is simple to enter – simply email:

relevant innovation.

innovationshowcase@cssa-uk.co.uk.

How will the Innovation Showcase finalists Is the Innovation Showcase designed for the

be represented at The Cleaning Show at

Can you recall any success stories from past

big manufacturers and service providers or

London’s Excel this November?

finalists that used the Innovation Showcase

can anyone get involved?

The CSSA Innovation Showcase is incredibly

as a launch-pad?

The Innovation Showcase is an inclusive event

proud to have a special designated zone

Some of the names that spring to mind are

that encourages entry from absolutely any

within The Cleaning Show at London’s Excel

Cheeky Panda and its fantastic range of

sized company or individual so long as it meets

venue. We have a prime position that places

bamboo based products with Chris and the

our criteria. We actively encourage smaller

our innovators in pole position for the event.

team achieving phenomenal success, and

organisations to get involved as it’s an amazing

Each innovator has its own dedicated space at

uComply with its app-based right to work

platform for SMEs who wouldn’t be able to

no cost to them but with direct access to the

software that digitalises the on-boarding

typically exhibit at premium industry events

amazing benefits that the show brings.

process for front-line operatives. Both companies experienced a significant increase

such as The Cleaning Show.

How can businesses of all sizes benefit from

in market sector exposure as a result of our

How does the judging process work?

either participating in or viewing the finalists

previous Innovation Showcase.

Once an application has been received, you will

in this year’s event?

receive formal notification of entry. You will then

The CSSA takes great pride in ensuring it

What are the deadlines and key dates for this

be invited to attend one of our judging sessions

provides meaningful insight and guidance

year’s Innovation Showcase?

which take a very similar format to the Dragon’s

to our members regardless of their size. We

Entry Deadline: 3 September 2021.

Den - it’s your opportunity to sell the benefits

are incredibly proud of our industry and the

Dragon’s Den: 16 & 17 September 2021.

of your product, concept or service and explain

phenomenal work that takes place every

Event: 2-4 November 2021.

12 AUGUST 2021

WWW.CLEANINGMAG.COM

BICSc C&M

Horses for courses PERHAPS I should

cleaning) and manual or

have called this article

mechanical agitation. I would

‘Mechanical hares for tracks’

contest that the three most

I was a commercial manager for a multi-national

but it didn’t actually have

used pieces of equipment are a

company, and we were compiling a multi-site bid

the same ring to it. What

mop, bucket and some form of

led by our business development manager (BDM).

I am trying to relay to you

cleaning cloth.

is what is practical in the realms of mechanised cleaning. We all desire to

I have often used an acronym

made and the correct methodology is employed.

I am reminded of a period in my career where

At one of the facilities there was a staff car park with 250 car parking spaces that had to be

from Dragnet, a 1950s/1960s

litter-picked daily and swept over the weekend.

radio/television series. There

I strongly recommended that we included a

reduce the manual element of the cleaning

were two catchphrases associated with the show:

manual sweeping machine to carry out this

operation as much as possible, but this does

‘Just the facts, ma’am’ and ‘motive, opportunity

task. I was outvoted by the BDM and purchasing

come with certain caveats.

and method (M.O.M)’. So, using this acronym for

department and the plant listed for this was

the application of capital equipment:

therefore a yard broom. It was a closely run bid

Some of us will remember the Sorcerer’s

M: What is the motive to increase productivity?

and our BDM always maintained that we won the

to implement autonomous cleaning. One of the

The areas must be large enough to justify the use

contract because we had a yard broom and not a

major obstacles for using machinery is cost benefit.

of capital equipment.

mechanical sweeper.

Apprentice and the havoc that was caused by trying

Many cleaning contracts are issued on a

O: Do we have the opportunity to invest? Do we

All of this reminds me of a joke… There is a hard

two-year basis with a one-year extension which

have the opportunity to store and use equipment

covered book sitting in a bar and it is crying. In

dictates a three-year write-down on capital

correctly? This includes the use of all cloths/mop

walks a broom who says: ‘What is the matter book,

equipment. Also, there must be suitable storage

heads, especially microfibre, eg laundry.

why are you crying?’ The book replies: ‘I won’t exist,

space/charging facilities which are not always

M: All equipment requires specific training.

everybody will be reading e-books.’ The broom says:

available from the client. So, to be clear, if we

It does not really matter if you are driving a

‘I shouldn’t worry about it, the vacuum cleaner has

disregard chemicals and labour, the two major

Ford or a Mercedes if you have not got a driving

been here for 100 years and I am still about!’

elements needed for cleaning are water (which

licence. Cloths, mops and buckets are effective at

is not always readily available at the point of

removing dirt if the right choice of equipment is

For further information, please visit the BICSc virtual training suite at: WWW.BICS.ORG.UK

Outdoor cleaning products from Robert Scott.

As catering reopens for business, we have handpicked a selection of products to help keep outdoor spaces clean.

All neatly packaged in a new six-page leaflet. Visit our website for your free download.

That’s serious cleaning know-how from Robert Scott.

robert-scott.co.uk

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AUGUST 2021 13

C&M BCC COLUMN

A future of little relief Raymond Martin, managing director of the British Toilet Association (BTA), reports. staycationers, day-trippers and

FROM the very first announcement of the

levels of cleanliness and hygiene

arrival of COVID-19, the government has been

because they are under severe

repeatedly telling everyone to wash their hands

pressure. How can we care so little

to older persons wanting to visit

regularly and every time they come into contact

about the health and wellbeing of

family, all wonder where, when

with others. So, like my colleagues in this

our society, our residents and our

and if they might find relief.

industry, I wonder WHERE can I do that?

tourism revenues?

those on longer holiday breaks

As a nation we fought and conquered a raft of disease

The lack of decent toilet

Throughout the course of the pandemic, the

and pestilence through the

BTA has been primarily firefighting the lack of

facilities drives shoppers away

publicly accessible toilets across the UK. We’re

from shops and high streets to out

all still reeling from the end of the first lockdown

of town superstores, leaving the villages and

when hundreds of thousands headed for our

town shops with diminishing revenues and the

determination to raise standards of sanitation

beaches and visitor attractions only to find that

constant threat of closure. Mary Portas was

and hygiene. Then along comes one of the

public toilets remained shut due to a lack of

right when she talked about the death of the

deadliest pathogens for many generations

cleaning, funding or any government guidance

high street. Communities are being run down

and, unbelievably, this government cannot

on how to get them fit for purpose.

and ruined as people cannot afford to spend

see the need to make available any primary

extended time away from home because they

funding to force local authorities to expand

cannot find relief.

public toilet provision and cleaning during this

As a result, street fouling figures have escalated and the local authorities have had to spend

centuries - cholera, dysentery, typhoid, and many more, all defeated by our

Anyone suffering with an accessibility

prolonged crisis. It’s time that this government

streets, beaches and beauty spots. COVID-19

issue or those caring for someone who has

made sanitation and hygiene a major priority

is transmitted in human excrement and urine,

limited mobility or a medical condition are

and supported the local authorities to stop

therefore forcing the public to use our open

deemed prisoners in their own homes because

the closures, restore standards and tackle this

spaces to go to the toilet can only be a recipe for

they cannot join society and enjoy the local

pandemic in our public buildings and spaces.

its continued or increased transmission.

amenities with access to a toilet. Society cares

considerable sums of money on cleaning up our

Hand washing materials cost money, hot

but without the proper toilet provision - so

water costs money, cleaning materials and staff

once the envy of the world because of its

much for equality. With over a third of the

costs have to be factored in as well as a return

sanitation systems and hygiene controls, those

population needing to visit a toilet on an urgent

to an acceptable level of provision, so we all

responsible have allowed us to fall far from the

basis, how can they actively participate in

can continue our journey through this life and

standards our forefathers achieved.

everyday activities and feel socially included?

along this country’s roads knowing that relief is

Across our beautiful country, that was

As we travel further and further afield these

Due to the continuing lack of legislation and

around the next corner.

funding from central or devolved governments,

days, we plan our journeys around the toilet.

WWW.BTALOOS.CO.UK

public toilets are rapidly vanishing and many of

From families with young children to business

The BTA is a member of the British Cleaning Council.

those that remain display totally unacceptable

travellers, drivers delivering our daily essentials,

The views of Council members are their own.

THE OFFICIAL PARTNER OF THE CLEANING SHOW Get the biggest read within the cleaning, hygiene and support services sector delivered to your inbox every month.

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1

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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

Three cheers for careers in the cleaning industry!

Lee Andrews, CEO of DOC Cleaning, reports.

LAST month I was delighted when two of our senior

‘create a recognised and universal training accreditation

central government’s

managers - operations director, Paul Rogan and contract

for cleaning and hygiene within the UK’ and the drive

Key Worker Housing

manager for the National Gallery, Kevan Stewart - each

to develop an apprenticeship for front line staff that is

Programme, but are now

achieved the milestone of 30 years with DOC Cleaning.

acceptable to the Institute for Apprenticeships. I just hope

at the discretion of individual

These guys are loyal and valued members of the

that with the latter, the vast array of industry-specific

public sector employers and housing associations. Yet

DOC family and it made me stop to think: ‘How many

training already available from BICSc and the private

what a fantastic opportunity this would be to add to the

managers in our industry will be clocking up 30 years’

providers will be redeemable by contractors against the

attractiveness of cleaning as an occupation - the ability

service in 10 or 20 years’ time?’

Apprenticeship Levy.

to access discounted housing, meaning that front line

I am optimistic and pessimistic in equal measure

There is also a third area where I know the BCC is

cleaning staff could live in, or closer to, the communities

about this. On the one hand, recruitment amongst our

pushing hard, and which will reap huge benefits in terms

they served, which was the original purpose of the Key

traditional labour supply is already under pressure as a

of making front-line cleaning an attractive occupation

Worker Housing Programme.

result of immigration controls, making it harder to attract

- the award of key worker status. At the start of the

people to join at a junior level. We’ll understand this

pandemic, cleaning staff who were working in support

sorted out before such an ambition can be realised, and

better when we see the full extent to which workplaces

of formally recognised key workers at locations such

there are many other benefits associated with key worker

have reopened after the change in guidelines last

as hospitals, social care and transport infrastructure,

status that would also make cleaning a more attractive

month and how this affects the demand for cleaning.

were deemed to have key worker status themselves

profession. However, it is great to read that the BCC is

Nonetheless, it is hard to see how our sector is not going

and were therefore entitled to benefits such as their

on the case and lobbying for key worker status, not just

to go the same way as hospitality, with a shortage of

children being able to attend schools during lockdown.

for front line cleaners, but for other staff who are at the

younger applicants for jobs.

As far as I am aware, however, this did not extend to

forefront of the fight to maintain health and safety for the

the provision of preferential access to social housing,

public, including personal hygiene providers, delivery

being made by the BCC and the new APPG to raise the

a longstanding benefit offered by many housing

drivers, maintenance engineers, and waste disposal

profile of cleaning and, in doing so, make it a more

associations to the ‘official’ public sector keyworkers. This

teams. Well done to the BCC for making this a top priority.

attractive profession. Included in this are the aim to

is partly because such schemes are no longer part of the

WWW.DOCCLEANING.COM

On the other hand, there are the very positive efforts

WWW.CLEANINGMAG.COM

Without doubt there is an awful lot of detail to be

AUGUST 2021 15

C&M

SPECIAL REPORT

Managing the return to the office Employee training and cleaning education is vital if the British workforce is to return safely to office-based working. The COVID-19 pandemic has introduced a new world of regulations and requirements for employers and building managers to comply with, making training one of the most important elements of maintaining a safe workspace. Gill Ireson, head of sales at Robert Scott, highlights the key areas that businesses need to be aware of in order to operate a safe workplace in the wake of the pandemic.

THERE’S a whole host of new rules and regulations that must be complied with and employees want to see evidence that their workplaces have implemented protocols correctly. Facilities managers and others in charge of cleaning regimes must take the time to understand the rules and complete their own risk assessments to develop the right approach for their buildings to ensure they are fully compliant.

It will be important to make sure clear guidance and easy to follow instructions are in place and that every employee has access to thorough training and education to reinforce new practices. There are things you can do to make this easier. For example, bringing in a colour coding system is a good way of differentiating equipment for designated spaces to cut the risk of cross contamination. Robert Scott’s Big White Mops come in a range of colour-coded heads to comply with the colour coding cleaning practice allowing workplaces to easily identify which products should be used in certain areas from kitchens through to washrooms.

Get the basics in place The new normal is going to include things like social distancing and hand sanitiser stations

Assess your cleaning needs

Consider employees’ perceptions

for some time to come, so your buildings may

It is imperative that workplaces are kept as

It’s really important that employees feel safe

need to be reconfigured to allow for this. Install

clean as possible, to reduce the risk of viral

to return to the office. Earlier this year, the TUC

hand sanitiser points in areas of heavy footfall

transmission. Assess your spaces and make a list

polled 2100 workplace safety representatives

and consider whether door stops - like a Door

of what each one needs. For example, if there are

in the UK and found that a quarter reported

Stop & Handle, for example - could help reduce

showers and changing facilities, set clear use and

there were no measures for social distancing in

the number of touchpoints in the building and

cleaning guidance to ensure they are kept clean

their workplace, while a third complained PPE

improve air flow. These steps will help reduce

and clear of personal items and social distancing

was inadequate.

the opportunities for the virus to spread from

is achieved as much as possible.

person to person via hard surfaces.

You should consider if items coming into the

Employee safety should be a top priority.

The visibility and rigidity of cleaning routines

workspace, like couriered goods, need to be

has a key part to play in helping employees

really important for reducing coronavirus

cleaned or quarantined before use and, if so,

feel they are being looked after. By increasing

transmission, so factor in the need to keep

where this will happen. Personal deliveries to

the frequency of cleans and repeating key jobs

areas well ventilated. If you have an internal

the workplace would also fall into this category,

throughout the day - not simply out of office

ventilation system, make sure your team knows

so managers may need to take steps to halt

hours - employees will quickly recognise the

how to clean it properly. Items like the Flexi Tool

these or implement a clear policy for staff to

increased focus on cleanliness.”

are ideal for this job.

adhere to.

WWW.ROBERT-SCOTT.CO.UK

We now know that good ventilation is

16 AUGUST 2021

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The UK’s largest Cleaning & Hygiene event

BUSINESS MEDIA LTD

INFORMING, INSPIRING AND

CONNECTING THE INDUSTRY The Cleaning Show 2021 returns to London on 2–4 November following one of the most challenging times for the cleaning sector in a generation.

Organised by the British Cleaning Council and Quartz Business Media, the Cleaning Show has become the ultimate destination for the cleaning and hygiene sector to connect, learn and discover new products, services and suppliers.

REGISTER TO ATTEND FOR FREE TODAY AT

cleaningshow.co.uk

ORGANISED BY:

C&M

ODOUR CONTROL & AIR CARE

Protect and refresh to help restore consumer confidence WITH premises reopening, the priority for business owners and facilities managers is to ensure that they are not only clean and safe, but also that they can restore confidence for returning staff and visitors.

First impressions count, and can begin before people even see if a venue is clean.

The sense of smell is the strongest of the five senses and one of the body’s front-line defence mechanisms, designed to set off alarm bells if a foul smell is detected.

“Many premises were closed for months, and will not smell as fresh as they should,” said P-Wave’s sales and marketing manager, Mark Wintle. “People’s trust in the cleanliness and safety of a venue can be negatively impacted if it smells bad, as they will wonder why, and suspect that it is not hygienic.”

Foul smells in any building are typically caused by the presence of bacteria which has been left to grow through either inadequate or infrequent cleaning procedures. While the washroom may be the cause of the worst odours in a building, improving the air quality and freshness throughout premises is essential.

Washroom focus In all premises, to feel safe, consumers need to see - and smell - that the washroom is immaculately clean, but poor plumbing or maintenance, or an inadequate cleaning regime, can lead to unfortunate odours. In

air fresheners should be correctly specified

low concentrations. The 2 in 1 product

urinals it is the actual minute-by-minute usage

and located to ensure spaces maintain a

- for hands and surfaces - kills SARS-CoV-2

that can cause the biggest problem.

pleasant fragrance.

(COVID-19) in less than 30 seconds and

“We’ve been solving the most common

Finally, many people remain concerned that

delivers residual surface protection at

hygiene issue in urinals for years, as randomly

premises are COVID-safe, so installing solutions

99.999% for up to 24 hours on surfaces and

splashed urine causes a headache for cleaners,

such as Steri-Core antimicrobial door handles

between washes on hands.”

plus a bad smell and a reduction in hygiene

provides reassurance and kills viruses and

standards,” continued Wintle. “P-Wave recently

bacteria for the entire life of the fixture.

delivered the highly fragranced Slant6 urinal

Some of the most widely used surface

Wintle concluded: “As innovators in the industry, P-Wave understands that cleanliness and hygiene are the most important aspects of

screen – a new angle on splash prevention,

sanitisers require minutes of contact time in

managing premises, but with the heightened

coupled with a major step forward in urinal

order to be completely effective. Specifying

awareness created by COVID-19, managers

deodorising technology.”

correct rapid-kill antiviral surface protection

need to action every option available to

Washroom cleanliness and hygiene can be

products, such as GermErase S-21, is

ensure safety and reassure employees and

enhanced by installing bio-enzymatic cleaning

also essential. Mark Wintle continued:

visitors. That’s why we’ve created an easy-to-

solutions such as Ultra Big Blue in cisterns, and

“Launched this month, GermErase S-21

follow guide as to where to place the most

there are highly fragranced passive solutions

delivers the first line in pathogen defence,

appropriate solutions.”

for toilet bowls. Meanwhile, passive or active

and provides unrivalled efficacy in ultra-

WWW.P-WAVE.CO.UK

18 AUGUST 2021

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ODOUR CONTROL & AIR CARE

C&M

Monitoring indoor air quality and pollutants in the workplace ASSESSING indoor air quality within the

air pollutants, with poor indoor air quality

problem areas where ventilation rates are poor.

workplace involves evaluating the conditions

associated with occupational health risks such

SOCOTEC undertakes surveys across a wide range

in which employees operate and identifying

as sick building syndrome and heart/lung-

of premises, including manufacturing, office,

possible factors which can cause the quality

related illnesses.

engineering, logistics, and educational buildings, determining specific conditions in the working

of the air to deteriorate or be unsuitable. Air

According to research by the EPA, the

quality monitoring can determine a number

levels of indoor air pollutants are often two

environment and providing tailored solutions to

of issues within a building, including thermal

to five times higher than those outdoors.

ensure safe and suitable working conditions.

conditions, air exchange, airborne hazards,

Given that we spend an average of 90% of

sources of microbiological contamination, and

our days indoors, it is important that duty

imperative to reducing the quantity of indoor

overall hygiene. In this article, Susan Cassells,

holders regularly monitor air quality within

air pollutants, as well as minimising the risk

business development manager for SOCOTEC’s

their buildings in order to protect against the

of transmission from COVID-19. Government

environment and safety division, explores how

damaging impacts of indoor pollution.

advice recognises the increased risk of

Currently, good ventilation rates are

viral transmission from mixing indoors and

organisations can improve indoor air quality on their premises to safeguard employees against

How can I improve indoor air quality?

therefore recommends opening windows

a host of occupational health concerns. [Intro]

Ensuring good air quality is important when

to ensure satisfactory rates of ventilation. In

premises have been subject to a change in use

premises where ventilation is provided via air

quality of the air within and around buildings.

or activities, particularly when they have been

conditioning, it is essential that sufficient fresh

Carbon monoxide, radon, indoor particulate

left unoccupied for a period of time. A number

air is added to any recirculated air and that

matter, and volatile organic compounds (VOC)

of technical checks can provide an indication as

ventilation rates are adequate to minimise

have been identified as the four major indoor

to the quality of indoor air, highlighting possible

Indoor air quality can be defined as the

WWW.CLEANINGMAG.COM

Continued on Page 20.

AUGUST 2021 19

C&M

ODOUR CONTROL & AIR CARE

Continued from Page 19.

carpets and furnishings can also release VOCs

comfortable conditions. However, if not correctly

the risk of transmission. As well as sufficient

into the workplace. They can be defined as a

monitored and controlled, both temperature and

ventilation, keeping on top of your cleaning

group of compounds with high vapour pressure

humidity can lead to high TVOC levels, with high

regime is important to help tackle the harmful

and low water solubility. The overall amount

levels of humidity leading to mould growth and

effects of indoor pollution. It can also be worth

of VOCs in a given space is known as the Total

sensations of dampness. They can also reduce

investing in an air purifier or a dehumidifier to

Volatile Organic Compounds (TVOCs) - this

the body’s ability to control its temperature

tackle particularly damp areas.

is a term that does not have a standardised

through the evaporation of sweat, invoking the

definition given that the various groupings of

feeling of uncomfortably high temperatures. At

TVOCs are subject to interpretation.

the same time, low humidity can lead to dryness

How do I check indoor air quality within my premises?

The health effects associated with VOCs

of the eyes and throat, as well as the complaint

To monitor levels of indoor air pollutants,

depend largely on the concentration and

of static discharges if the humidity levels are

samples can be taken onto agar plates and

level of pollutants in an indoor environment.

particularly low.

examined for the presence of Total Bacterial

Inhalation of high concentrations of VOCs can

Viable colonies, yeasts and moulds. This can

lead to narcotic effects, including headache,

known to cause high TVOC levels. Present

identify the presence of dampness or mould

lethargy, changes in perception, and nausea.

in varying concentrations within most

within a property, with further checks carried

Exposure to levels which are likely to result

workplaces, they can be generated by a

out to determine the extent of microbiological

in serious health effects is unlikely to occur

number of activities or processes on site. It

contamination on surfaces (including COVID-19)

except in industrial processes, whereby large

is essential for duty holders to minimise the

and assess the cleanliness and overall hygiene

quantities of solvent are being used with

presence of particulates in the workplace,

measures in place within a building.

inadequate control. This can lead to irritation

as not only can they cause a visible impact

of the lungs, as well as damage to the kidneys,

on surfaces, they can also lead to respiratory

lungs and nervous system.

issues if levels are elevated or employees are

Air exchange is essential to prevent the buildup of carbon dioxide (CO2) gas, which is present in the atmosphere at levels between 400 and

Lower levels of VOCs are unlikely to result in

Levels of fine particulates (dust) are also

subject to continued exposure.

500ppm. When a building is occupied, exhaled

any significant health effects, although they do

CO2 can increase in the atmosphere if the

provide a good indication of poor ventilation

How can SOCOTEC support my organisation

ventilation rates are poor. Increased CO2 can lead

rates and allow for a gradual build-up of VOCs

with indoor air quality?

to lethargy and headaches, as well as complaints

in the atmosphere. This can be confirmed by

SOCOTEC can carry out air quality monitoring

of stuffiness, with levels above 1000ppm an

determining ventilation rates from supply and

and assessments within your organisation’s

indicator that ventilation rates are inadequate.

extract air systems, allowing for an estimate of

premises to determine the presence/levels of

total ventilation rates within any occupied area

indoor pollution. Findings from assessments

to be determined.

are then presented in a written technical report

Are VOCs dangerous?

and referenced against current guidance and

Volatile Organic Compounds (VOCs) are harmful, carcinogenic pollutants which are

What causes high VOC levels?

industry knowledge, along with remedial

present in many everyday chemicals, including

The Chartered Institute of Building Service

actions to ensure that appropriate measures

air fresheners, deodorants, cleaners, paints, and

Engineers (CIBSE) recommends a range of

can be implemented.

varnishes. Additionally, building fabrics such as

temperature and humidity levels to create

WWW.SOCOTEC.CO.UK

20 AUGUST 2021

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ODOUR CONTROL & AIR CARE

C&M

Air sanitisers reduce bacteria ‘by over 80%’ A trial of air sanitisation units at Lakeside

the results, especially within the communal

Orthodontics, a mixed NHS and private

areas of the practice. This assessment was

surgery on the Wirral, has proven to reduce

based on the reduction of colony forming

levels of bacteria in the air and on surfaces by

units on settle plates, which were set out for

over 80%.

120 minutes at key testing points, one before

Supplied by Airdri, the SteraSpace

installation of the SteraSpace units and then

units were installed in the open surgery

again 14 days after the units had been fitted

and waiting room at the practice, with

and run continuously for a 14-day period.

independent testing carried out by ALS

The purpose is to assess potential impact

Laboratories, an analytical testing laboratory

this may have on the microbial content of

based in Rotherham.

the air.”

Whittall continued: “It’s also important to

14 days after the units were installed, the

note that while there was still a remarkable

tests showed the following results: • An 83% reduction of bacteria at the entrance to the washroom.

• A 61% reduction on the reception desk and within the reception area, the unit was recorded to have reduced the initial level of bacteria by 62.5%.

• A 54% reduction in the entrance to the treatment area and a 45% reduction in the

TOOLS Line

centre island between the two treatment chairs.

• Within the treatment rooms, the SteraSpace

reduction in levels of bacteria in the surgery, on the afternoon of the first test the surgery

unit was recorded to have reduced the initial

had minimal appointments, whereas on

bacteria level by 35%.

the morning of the second test the surgery

Steve Whittall, group director of R&D and

had a far greater number of appointments

operations at Airdri, said: “This is our first

including the removal of braces, which

real-life test within a dentistry/orthodontal

generates high levels of bacteria. It’s likely Continued on Page 23.

setting and we’re extremely pleased with

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x2

360°

5L /7L

2100 m2/h

~ 1,15 h

Contact us today to find out more!

02392 630 276 sales@hooperservices.co.uk

For crowded spaces, one hand is enough.

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AUGUST 2021 21

C&M

ODOUR CONTROL & AIR CARE

Air purifiers ‘proven to eliminate coronavirus surrogate’ INDEPENDENT results verify that phs’

proven to kill COVID-19 alongside other

Aeramax Pro air purifiers eliminate 99.99% of

viruses and bacteria in less than one

an airborne coronavirus surrogate, according

second. Customers of the COVID-bundle will

to the company.

receive a COVID-secure plaque to display, demonstrating the precautions being taken

For months, the CDC, ASHRAE and

to open safely.

‘healthy building’ scientific advocates

Paul Doble, chief commercial officer

have recommended portable air cleaners using HEPA filtration for protection

at phs, said: “The power of air purifiers is

against COVID-19. However, Fellowes, the

really quite incredible but there is also a

manufacturer of Aeramax, wanted to put

real lack of awareness of them. Having the

this to the test. As it is not yet possible or

ability to remove viruses and diseases from

ethically responsible for labs to aerosolise

indoor environments has become more

Sars-CoV-2 for airborne testing in a large

important than ever before as people are

test chamber environment, researchers were

starting to return to business. Scientific

tasked with using a valid surrogate virus.

researchers have proven that Aeramax air

The results proved that Aeramax captures

purifiers are effective against day-to-day

99.99% of coronavirus particles and is the

viruses and infections such as colds and flu

strongest indicator yet that it is also likely to

but also eliminate 99.99% of coronavirus

be effective against COVID-19.

surrogate. Used as part of a package of hygiene measures including hand washing,

Aeramax air purifiers work by cleaning

sanitisation and cleaning, air purifiers

the air in indoor environments, physically removing impurities using four-stage HEPA filters. They also reduce allergens such as

Little Sparrows nursery in London - an Aeramax purifier keeping the class safe in the background.

create a safer, cleaner environment for all building users - from schools, care homes and retailers to the hospitality industry

dust, pollen and VOCs as well as odours,

and workplaces. Not only will this help

exposure to VOCs and tackle the rising problem of indoor air pollution. In Aeramax

infected person breathes, talks or coughs.

organisations open up their premises with

trials in nursery settings, air quality was

What we’re not talking about enough is

confidence, it will also help future proof

found to be as much as seven times cleaner

the smaller infected droplets and particles

against day-to-day illnesses and the risk of

with reports of a reduction in illness and

which remain airborne once breathed out

future outbreaks.”

sick days. The device also provides a real-

- and about what happens to them. These

time display of the air quality and machine

smaller, infected airborne droplets and

of Fellowes Brands, said: “We understand

performance for building users.

particles, known as aerosols, enter the air

people are seeking the best solution to

simply by being breathed out and are not

accomplish their short-term goals of fighting

to workplaces has so far been in relation

contained by masks. Growing evidence

the coronavirus and their longer-term vision

to keeping surfaces clean, but recent

indicates infected aerosols can linger in the

to provide their employees and customers

research from America has found that

air for up to hours at a time and provide

cleaner air. Our investment in these tests

the risk of contracting coronavirus from

a viable route for COVID-19 transmission.

was to ensure we can offer our clients the

touching a contaminated surface is low.

There is even a risk that, depending on the

reassurance that Fellowes Aeramax Pro air

The updated guideline from the Centers

ventilation system, these aerosols may be

purifiers are indeed effective in removing

for Disease Control (CDC) states that the

spread around a building, exposing more

forms of coronavirus from indoor air. Our

chances are less than 1 in 10,000. The

people to coronavirus and increasing the

company is proud to be of service to many

findings will put pressure on organisations

risk of infection.”

businesses, schools, professional arenas,

Much of the discussion around returning

to shift their focus to ensure indoor air

Aeramax forms part of the newly-launched

John Fellowes, fourth-generation CEO

and stadiums and the fragile healthcare

COVID bundle from phs, alongside a range of

population’s reopening stories. While we’ve

products to create a robust line of defence

been providing health and wellness solutions

mechanics at Cambridge University, said:

against coronavirus, supporting businesses

to workplaces for years, our air purification

“A lot of the focus to date has been on the

and public sector organisations to reopen

business is among our most meaningful

transmission of physical touch, combated

premises safely. Other products in the

commitments to workplace health ever in

through regular handwashing and cleaning,

COVID bundle include the Biozone UV air

our history.”

and droplets which are expelled when an

purification system which is scientifically

WWW.PHS.CO.UK

quality standards.

Paul Linden, a professor of fluid

22 AUGUST 2021

WWW.CLEANINGMAG.COM

ODOUR CONTROL & AIR CARE

C&M

Mobile air purifier designed to contain the spread of infection THE professional division of Miele has announced the launch of its AirControl air purifier to minimise the spread of air-borne infections and improve hygiene efficiency within closed spaces. To help businesses prevent the spread of viruses, the white goods provider has manufactured the AirControl in record time, making it the fastest ‘concept to production’ product to hit the market in Miele’s history.

Miele Professional has collaborated with UlmAir, an air filtration company based in Germany, to ensure best-in-class technology is used throughout the design of AirControl.

This contains a five-stage filtration system

In addition to the high-capacity HEPA

Simon Venni, country sales manager

which includes a certified HEPA H14 filter built

H14 filter, the five-stage filtration system has

GB&I at Miele Professional, said: “COVID-19

to remove 99.9995% of harmful particles from

been designed with a coarse filter to hold

increased the urgency for a solution in the

indoor air circulation.

back and filter out coarse particles such as

professional environment, which meant

pollen, lint and small paper fibres, a fine

that we accelerated our development

(micrometre) primarily responsible for the

filter which retains particles between 1 to 10

process to get the product to market.

transmission of the SAR-CoV-2 virus over short

µm in size (smoke, germs and bacteria), an

With both hygiene and quality in mind,

distance, a recent study has also identified

active charcoal filter to remove odours, and

the Miele Air-Control has been designed to

the distribution of aerosol particles as

an exhaust filter to optimise air discharge,

prevent the spread of infection through air-

potential virus carries. Aerosol particles of

ensuring the uniform distribution of air. The

borne particles and will increasingly

approximately < 5 µm in size present a high

capacity and performance of the air purifier is

play an important role beyond the

risk of infection, especially in enclosed spaces,

designed to allow a six-fold displacement of

pandemic. Alongside other measures put

as they can remain suspended in air and can

room air per hour.

in place to foster a hygienic environment,

With droplets of around > 5 µm

travel easily. Indirect infection with aerosol

AirControl will be available to purchase in

which is crucial as indoor spaces reopen,

particles, which accumulate in a room over

three model types - PAC 1045, PAC1 080, PAC

the air purifier can be used by a range of

time, cannot be entirely prevented by non-

1200 - which differ based on the size of the room

businesses to keep staff and customer safe.”

medical masks.

it will serve and the airflow volume required.

WWW.MIELE.CO.UK/PRO/AIRCONTROL

Continued from Page 21.

government. As well as social distancing

sanitisers we knew that this would provide

and wearing the correct PPE, we wanted to

the extra safety measures we were looking

the results would have shown an even

do something extra. There was a lot in the

for in terms of ridding the air of bacteria

higher reduction, similar to that found in

news at the time about COVID transmission

and harmful pathogens.”

communal areas of the surgery, had the

through airborne droplets, so we decided

appointment levels on the day been similar.

to look for something that would focus on

extremely impressed with the results of the

And given that there were significantly more

air purification and improving air quality.

tests and will definitely be rolling the units

appointments, a 35% reduction is notable!”

Jonty Meisner continued: “We are

Although we have always ensured the

out to more areas. SteraSpace not only helps

Jonty Meisner, the owner of Lakeside

practice is as clean as it can be, we had

to clean the air to reduce potentially infective

Orthodontics, explains more about what

never done anything to try to clean the

or allergenic particles but also helps us meet

he was looking for to increase safety: “We

air. The recent pandemic has given us a

the UK guidelines for reducing fallow time

know that for our patients, getting their

chance to carefully consider the risk of

after any aerosol generating procedures

treatment is very, very, safe, but anything

airborne transmission of infection and to

(AGP). It’s a win, win for us really. The units

we could do to give them, and our staff,

find ways of reducing it. We began to look

are stylish, modern and discrete compared

more confidence was always going to be

into air sanitisers for dentists and medical

with other brands. Unlike some other brands

a huge bonus. As a practice, we of course

practices. Initially we looked at HEPA

they come with some very impressive

follow all of the additional cleaning and

filters and air purifiers for clinical settings.

scientific results about their efficacy.”

fallow time guidelines set out by the

Then we came across Airdri’s range of air

WWW.AIRDRI.COM

WWW.CLEANINGMAG.COM

AUGUST 2021 23

C&M

VACUUM CLEANERS

Why regular maintenance is crucial to achieving clean carpets Daniel Took, head of professional product marketing at Kärcher UK, discusses the importance of adopting an effective cleaning protocol to maintain carpets and meet today’s standards.

ENSURING that flooring is effectively

Wet and dry vacuum cleaners

maintained is a vital part of facilities

Offering the dual benefits of being able to

maintenance as regular interim cleaning results

clear dry solid particles and soak up liquid

in long-term customer satisfaction and safety.

spills, wet and dry vacuum cleaners are

Adopting a regular cleaning schedule will

ideal for facilities managers wanting to find

reduce the need for deep cleans, particularly

one machine that can handle any surface

important considering that over 60% of floors

debris. Ideal for daily cleaning indoors and

in buildings are carpeted and there is only a

out, wet and dry vacuum cleaners allow for

limited amount of time that can be designated

easy and regular maintenance that ensures

to cleaning flooring.

safety for all.

The high-powered suction generated by

The PDIR (preventative, daily, interim, and restorative) cleaning strategy is key to the

the machines, such as Kärcher’s NT70/3,

overall upkeep of carpets. Whilst preventative

effectively eliminates dirt from the floor. These

cleaning focuses on stopping dirt entering the

particles are then filtered in the waste container

building in the first place, cleaning internal

into solids and liquids where it can be easily

flooring is a crucial second step - daily

disposed of. The dual functionality of wet and

cleaning. Regular elimination of unwanted dirt

dry vacuum cleaners alongside their tough construction and high manoeuvrability makes

and materials prevent them from becoming embedded into the carpet pile which can

T 12/1 eco!efficiency is ideal for businesses

them particularly adept for heavy duty cleaning

be difficult to remove and therefore helps to

wanting to maintain low noise and low running

within commercial settings.

reduce the ongoing workload by getting on top

costs whilst reducing their impact on the

of the situation early.

environment. The energy efficient vacuum

to ensuring that facilities are well-maintained

cleaner works with a 5-stage filtration system

for both aesthetic pleasure and user safety.

two main types of vacuum cleaners that can be

helping to remove dirt particles where they

The diverse range of vacuum cleaners currently

used: dry and wet and dry.

are then stored within the internal chamber,

available and their wide array of uses ensures

allowing cleaners to effortlessly move

that keeping on top of daily carpet cleaning has

Dry vacuum cleaners

throughout the building causing little disruption

never been easier.

Dry vacuum cleaners are ideal for those

to guests.

WWW.KARCHER.CO.UK

To support daily carpet cleaning there are

Adopting an effective cleaning strategy is vital

scenarios where loose surface materials need to be picked up immediately without the requirement for a deep clean. This process is ideal for minerals and particles such as dust, fluff, hair, or road dirt that sits on top of surfaces without becoming embedded into the pile of the carpet and causing permanent damage.

Dry vacuum cleaners operate with high suction power helping to lift unwanted particles directly from the surface material to help keep textile flooring in good condition.

When selecting which machine, understanding the space and environment is key. For busy thoroughfares, it is important to focus on super-quiet motors as these will generate low noise levels allowing for a thorough clean without disrupting people within the vicinity. Kärcher’s dry vacuum cleaner 24 AUGUST 2021

WWW.CLEANINGMAG.COM

VACUUM CLEANERS

C&M

Sustainable, lower cost, mobile vacuum cleaning THE new Taski Aero Up upright cordless vacuum cleaner is claimed by the manufacturer to use less than half the energy, weigh over a third less, and is around half as noisy as previous comparable models. It combines high performance, sustainability and low cost of ownership in a compact and lightweight design.

It supports mobility and portability when cleaning hard floors and carpets in professional applications. The new model is also suited for use with the integrated Taski trolley system.

The new vacuum cleaner weighs less than 5kg - around a third lighter than earlier models - which makes it easy to use and carry. Battery power frees the operator to work anywhere

62dbA (around half the level of previous-

motor to promote sustainability, performance

at any time. The compact design with 28cm

generation models) these features make the

and reliability with lower total cost of

working width allows the machine to operate

vacuum ideal for daytime and spot cleaning

ownership. The motor uses less than half the

ergonomically in confined spaces and around

without disturbing the public or building users.

energy of traditional units which means lower

obstructions such as furniture and fittings.

The vacuum cleaner combines a lithium

Combined with quiet noise levels as low as

battery and highly efficient brushless digital

total electricity costs and reduced carbon Continued on Page 27.

36V (TWIN 18V) LXT BRUSHLESS VACUUM CLEANER DVC560 - Run Time with 2x 6.0Ah batteries: Max 30 / Normal 60 / Low 120 mins - Two Brushless motors: One for vacuuming and the other for rotating the brush.

- Tilts flat to 90 degrees - LED job light - Dust disposal warning lamp - Brush roll error lamp - Battery capacity warning lamp - Suction Power: Max 85 / Normal 50 / Low 25W - Battery Type: Lithium-ion - Voltage: 36V (18Vx2) - Max Airflow: 1.9 m³/min - Dust Bag Capacity: 5 litres - Max Sealed Suction: 12 kPa - Net weight: 8.3 - 9.0 kg

makitauk.com/product/DVC560PT2

Cleaning & Maintenance.indd 1

WWW.CLEANINGMAG.COM

12/07/2021 11:03

AUGUST 2021 25

C&M

VACUUM CLEANERS

Multiwash takes centre stage in Plymouth AT the end of May, the Theatre Royal Plymouth reopened after nearly 20 weeks of enforced closure due to various government lockdowns.

As it prepared to reopen, the theatre’s level of cleanliness and hygiene was the highest priority, alongside ensuring the confidence of cast, crew, staff, and visitors.

Chris Porter, business support officer at the Theatre Royal Plymouth, considers the crucial role taken by Truvox International’s Multiwash floor cleaning machine in preparing for reopening and maintaining cleaning and hygiene standards. He said: “Our biggest challenge was to ensure that we had enough hygiene assistants for when visiting companies and patrons arrived at the theatre. As well as this, we reviewed what equipment we already had, and what needed to be purchased in order to meet and exceed expectations.

After researching an array of floor cleaning equipment, a discussion with our local

“The front of house team looked after

thoroughly cleaned. Finally, everywhere, including the auditorium, is cleaned again.

cleaning supplier representative led to a

visitors in the foyer, lobby, stairwells, and

recommendation and demonstration of Truvox

auditoriums where a combination of glass,

machines. So impressed were we, it was an

chrome, corridors, toilets, and recently laid

is that the general public is now much more

easy decision to order four in total.

new carpet were part of the regular cleaning

aware of safety, cleanliness and hygiene,”

“As we were still ‘dark’ (ie no shows),

schedule. The foyer has a hard stone floor

continued Chris Porter. “Cleaning used to be

the first priority was to deep clean the two

and when the contractors left after some

something we did before or after the public

main auditoriums, the Lyric and the Drum,

building work, as well as laying new carpet,

were in the building, but now people expect

which was no easy task. Not only was each

we had to remove a thicker than usual layer

to see cleaning taking place, and you could

of the 1300 and 200 seats (Lyric and Drum

of dust before using the Truvox International

say it has taken centre stage.

respectively) cleaned, but the frames, chrome

Multiwash system to guarantee cleanliness.”

“One of the lasting effects of the pandemic

“Due to social distancing we had the opportunity to trial the bubble format

and walls. Stairs and carpets also required Restoring customer confidence with

when we opened the Robinson Crusoe

visible cleaning

pantomime at Christmas, as well as

led to the decision to split the hygiene team

To ensure the confidence of paying

hosting the Gingerbread Man in the

into rear and front of house bubbles. The rear

customers, hygiene assistants are present

Drum. The feedback from customers

of house hygiene team’s responsibility was

30 minutes before doors open, ensuring

was so supportive and informative and

to ensure all areas supporting the visiting

every surface is thoroughly cleaned and

they certainly appreciated the visibility

companies - including dressing rooms, toilets

wiped before the public arrives. Customers

and frequency of cleaning routines. The

and offices from the moment of arrival to

enter the lobby and COVID-procedures are

customer perception of cleanliness is

leaving before the next company arrives -

in place, including QR-code, temperature

imperative and our highly visible hygiene

are cleaned to the highest spec. It is vital

checks, masks, sanitising stations, and social

assistants add to customer confidence.”

performers and crew know they are in a clean,

distancing. The hygiene team observes

COVID-safe environment, with all critical

throughout and cleans and wipes hot-spots

Specifying the right equipment

touch-points thoroughly cleaned. We used the

as required. As soon as the customers are in

“Understanding the wide and varied

Multiwash system from Truvox International

the auditorium, the hygiene team carries out

challenges of reopening safely, we reviewed

to ensure cleanliness, knowing that when the

a full clean, including washrooms and toilets.

our cleaning and hygiene requirements

company arrived, we would need to take a

When the performance is over and customers

and realised that our old methods and

step back to give them space to maintain their

are leaving, the hygiene team follows them

outdated equipment simply weren’t good

own bubble.

through to ensure all touch-points are

enough,” concluded Porter. “We needed

deep cleaning.

“The timing on when we opened for shows

26 AUGUST 2021

WWW.CLEANINGMAG.COM

VACUUM CLEANERS

C&M

“We’ve also deployed the Multiwash

equipment which was practical, efficient and reliable. Choosing the flexible multipurpose

system at our production and learning

Multiwash system from Truvox ticked every

sister site, the TR2, where we face different

box. From hard floors to washrooms and

cleaning challenges as it is used for

carpets, staff found it easy to use with little

workshops, rehearsals, set-building, and the

training. It is manageably lightweight while

wardrobe department. The easy-to-use and

delivering heavyweight results. We’ve used

exceptionally efficient Multiwash system

the system to clean the auditorium, so rather

from Truvox International has provided the

than having a professional contract cleaning

perfect solution to ensure cleanliness and

company which would take days, we can do

hygiene across our premises.”

it ourselves.

WWW.TRUVOX.COM

Continued from Page 25.

battery stores enough energy for one hour of

filter to ensure removal of dust and particulates

continuous run time. It can be recharged in

for improved air quality. An optional HEPA H13

footprint than like-for-like applications using

around 90 minutes or swapped with a fully

filter is available for applications demanding

older equipment. The brushless motors also

charged unit in a few seconds.

the highest cleaning results and air quality.

require no maintenance and should never need

The battery is interchangeable with those used

In addition to being used for general,

to be replaced, reducing the risk of unexpected

in the Taski Aero BP backpack vacuum cleaner

daytime and spot cleaning, the vacuum

downtime and minimising service and

and the Taski swingo 150b scrubber drier.

cleaner can be used with the Taski trolley system. The model’s compact design and

The vacuum cleaner incorporates a range

maintenance costs.

Operators have a choice of three power

of advanced features designed for the most

low weight mean it can be transported neatly

settings, delivering up to 40 litres-per-second

demanding applications. Its simple release

and tidily on the trolley alongside other tools,

suction for optimum performance. This

system enables quick and easy interchange

equipment and products. In this way it adds

allows users to select the right one for each

between a powered head for carpets and a

vacuum cleaning capabilities to almost any

specific task while minimising noise levels

floor tool for hard floors. The vacuum cleaner’s

integrated cleaning application.

and maximising run time. The lithium-ion

three-stage filtration incorporates an EPA H11

WWW.DIVERSEY.COM

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Offers are valid from March 15th to May 31st 2021.

Illustrations may contain optional equipment. All prices are excl. local VAT.

WWW.CLEANINGMAG.COM

www.egholm.eu

AUGUST 2021 27

C&M

VACUUM CLEANERS

Broad range offers professional solution

SEBO has built a reputation for the quality and

Sebo Dart twin motor uprights are

the operator has a versatile and light to use machine.

performance of its products. Made in Germany,

lightweight models, highly manoeuvrable

Sebo machines are used in commercial

with their rotating swivel neck. Their low-

environments throughout the world. Hospitals,

profile design makes it easy to get under and

developed the Duo carpet dry cleaning system.

hotels, airports, offices, shops - all appreciate

around furniture and clean smaller areas. The

The Duo brushing machine brushes Duo-P

the reliability, performance and productivity of

Dart UHS polisher head can be fitted instead

cleaning powder into the carpet pile. Made

Sebo vacuum cleaners. Sebo offers an extensive

of the power brush, converting the Dart into

from micro-sponges containing cleaning

range of machines covering vacuum cleaners,

an ultra-high speed polisher. Using diamond

agents, the Duo-P powder, which is Woolsafe

hard floor polishing and carpet cleaning.

pads the polisher creates a brilliant and

approved, breaks down and absorbs soiling

hygienic super gloss finish on smooth hard

and is then simply vacuumed away. There is

floors without the use of chemicals or water.

no down time waiting for the carpet to dry, no

The Sebo BS 360 and 460 are the work horses of the Sebo upright range. Tough and durable and easy to maintain, they are suitable for heavy duty

Coming as standard with S-Class

For water-free carpet cleaning, Sebo has

risk of shrinkage, mildew or unpleasant odours

use. Economical to operate, they feature large

filtration and with the option of micro-

and a built-in anti-resoilant helps the carpet

capacity bags, replaceable brush strips and long-

fleece bags, Sebo XP models are ideal for

stay clean - ideal for any area that is difficult

life filters which are available to HEPA standard.

the care home sector. Their automatic

to close off for a prolonged period as happens

These models are extensively used by professional

height adjustment and on-board tools

with wet cleaning.

carpet cleaners and for larger premises.

means the floors are optimally cleaned and

WWW.SEBO.CO.UK

28 AUGUST 2021

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Products & Services Directory

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FOR CLEANING/FM CONTRACTORS

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Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 • Email: michelleandrews@quartzltd.com

C&M CONTRACTS

Medirest introduces robots to support cleaning teams MEDIREST, the healthcare division of Compass

enhance repetitive cleaning procedures in

trials with three hospitals, our teams have

Group UK and Ireland, is introducing 12 brand

open spaces such as corridors, freeing up other

come to the same conclusion that the robot

new cleaning robots to support several NHS

team members to focus on touch point and

technology has delivered improved quality,

hospitals across the UK. Medirest has partnered

cross infection hot spots forming the perfect

consistency of cleaning, productivity, and

with Killis to develop the innovative technology

‘cobotics’ relationship.

fantastic reaction from staff and visitors to

which is ideally suited to the large open areas

The technology incorporates a scrubber

the hospitals. This tech will really help our

in hospitals. The team has been successfully

dryer system, which typically uses 70% less

other team members focus on the more

trialling three of the robots within partner

water and fewer chemicals than traditional

intricate and in-depth cleaning, so we’re

hospitals for just over one year now.

cleaning methods.

thrilled to be the first to bring this to our

Designed to support Medirest’s team of over 3000 cleaning operatives, the robots

Anna Hallas, national domestic lead for Medirest, said: “Following independent

NHS partners.”

WWW.COMPASS-GROUP.CO.UK

14forty wins TFM contract with Cadent Gas 14FORTY has won a £15 million total facilities management (TFM) contract with Cadent Gas to provide soft and hard services across more than 70 UK sites. Under the new three-year agreement,

piping and respond to emergency callouts.

14forty has worked for Cadent since 2016, but previously only supplied soft FM services.

“We’ve worked hard over the last five years

original contract was due for renewal we incorporated hard FM services, which relate to physical building structures, into our provision.

Previously, these were undertaken by another

14forty will serve 15 large office premises and

to win the client’s trust and build an excellent

company, but the client loved our proposal and

a variety of critical supply depots for Cadent’s

working relationship,” explained Mauro Ortelli,

gave us the work.”

gas engineers, who maintain, repair and replace

14forty’s managing director. “So, when our

WWW.14FORTY.CO.UK

Kärcher helps Mint Commercial deliver multi-site FM MINT Commercial and Healthcare, a

modern equipment that produces efficiency

professional commercial and industrial

gains, reduces our environmental impact and

cleaning solutions company, was seeking a

is easy for employees to use. This enables us to

tailored cleaning solution for disparate client

reduce our tender price in line with assumed

sites with individual requirements. Mint decided

productivity gains, thereby helping to secure

to seek expert advice from Karcher.

the contract.”

According to McAulay, Kärcher’s

Debbie McAulay, managing director at Mint

longstanding relationship with Mint has

Commercial and Healthcare, said: “Mint’s clients have specific requirements. Working

Kärcher’s close working relationship with

endured so successfully due to rigorous

closely with John, our Kärcher representative,

Mint has also assisted the company with new

induction processes, quality products and a

we have moved away from a ‘one-size-fits-all’

business wins. McAulay continued: “In winning

comprehensive service package that ensures

approach. John attended site visits and helped

new contracts we often find that the legacy

the equipment is always performing to the

to establish exactly which machine would help

equipment is traditional vacuums and mops.

highest standard.

to resolve our clients’ problems.”

Working with Kärcher, we have invested in more

WWW.KARCHER.CO.UK

30 AUGUST 2021

WWW.CLEANINGMAG.COM

PRODUCT NEWS

C&M

THE professional division of Miele has launched

Miele launches Benchmark series

its new generation Benchmark series, designed to be gentle to the environment

EDITOR

Neil Nixon neilnixon@quartzltd.com 07957 713316

while still delivering high performance. The washer and dryer range strikes a

balance between cost-efficiency and premium results, helping laundry managers exceed customer laundry expectations on a daily basis.

With sustainable efficiency at its core, the new Benchmark series can accommodate a washer load capacity ranging from 12-20kg and a drying load capacity between 14kg-44kg. Innovative technology is in each model, including powerful, frequency-controlled asynchronous motors

SALES DIRECTOR

Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

optimum laundry care. This, combined with low consumption values, saves both time and energy,

Michelle Andrews michelleandrews@quartzltd.com 01737 855086

while also keeping overall laundry costs low.

PRODUCTION MANAGER

which promise smooth cycles at high speeds as well as Miele’s patented honeycomb drum 2.0 for

Carol Baird carolbaird@quartzltd.com 01923 437619

WWW.MIELE.CO.UK/PRO/BENCHMARK HILLBRUSH has unveiled a refreshed website and new customer

MANAGING DIRECTOR

portal. Developed to enable easy navigation to product solutions and key account information, Hillbrush’s new website www.hillbrush.com - has a contemporary look with improved categorisation, making it easier for customers to find what they are looking for.

Product information has been enhanced with more detail

Tony Crinion

Hillbrush unveils new website

and images. In addition, the new website contains more information to support customers with product usage such as industry-focussed cleaning and hygiene insight articles and

CEO

Steve Diprose CO-CHAIRMAN

Paul Michael DIGITAL MEMBERSHIP ENQUIRIES

Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028

videos. Linked to the website revamp is the launch of Hillbrush’s new customer portal. The portal will enable customers to log in directly to Hillbrush’s ERP system, giving them more access to key information any time.

Customers can download invoices, check prices, and the status of orders via the system.

WWW.HILLBRUSH.COM

GOJO Industries-Europe Ltd is introducing a new, complete solution

New dispenser and harder working soap for cleaner hands

to help fight the spread of germs in facilities across a variety of industries. The Purell Solution features innovative new dispensers and a brand new type of ‘healthy soap’, which

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Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com

benefits from ‘Clean Release Technology’ (CRT).

Purell Healthy Soap enables users to achieve a really deep clean thanks to the CRT. This technology ensures that more than 99% of dirt and germs are removed from hands, and up to 3.4 times fewer germs are left on the skin, compared

to standard soaps.

The new Purell ES8 dispenser addresses the two most common service issues: dispensers running empty and worn out batteries.

Its ‘at-a-glance’ refill design makes it easy to monitor product levels with one quick look, saving both time and labour - and potential customer complaints about empty dispensers.

WWW.GOJO.COM WWW.CLEANINGMAG.COM

ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2021 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

AUGUST 2021 31

WHEN SIMPLICITY IS ALL YOU NEED

EvoOne Dosing Accuracy At Your Fingertips With the EvoOne, Hydro Systems has developed an innovative and versatile push pump system for consistent, accurate chemical dosing. Compact and adjustable with no requirement for a water line connection, EvoOne removes the risk of double dosing and allows for chemical exclusivity. The EvoOne has been specificially configured to allow for minimal maintenance and eliminate downtime. Lightweight, with a simplified design, the EvoOne is a subtle yet substantial addition to any environment allowing you to clean with confidence.

hydrosystemseurope.com

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+49 (O) 2O65 892O5-O