Cleaning & Maintenance - February 2022

The Official Partner of the Cleaning Show

F EBRUARY 2022

PLUS: • Industry news • People • Contracts • Products

Sustainable Cleaning There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.

>>> page 20

Manchester Cleaning Show

Custody cell cleaning

The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central. More details inside.

This feature takes a look at this unique challenge for cleaning professionals.

>>> page 16

>>> page 18

WWW.CLEANINGMAG.COM

DON’T MISS THE REGION’S LARGEST CLEANING & HYGIENE EVENT

SHOW 2022

6-7 APRIL MANCHESTER CENTRAL

The Manchester Cleaning Show is firmly established as the event for procurement officers in the North-West to source cleaning equipment and services for healthcare, education, hospitality, entertainment, manufacturing, government and care home facilities.

2-Day Exhibition

Enjoy two days of product sourcing, demonstrations, education and networking.

BCC Seminars

WHO ATTENDS

Networking Events

2-Day Conference

2,500 professionals responsible for cleaning, hygiene or facilities management, including contract cleaning companies and facility managers from educational establishments, large office premises, hospitals, industrial and manufacturing sites, leisure and entertainment centres, hotels, government buildings, residential and nursing homes, retail centres and transport providers.

Organised by

www.cleaningshow.co.uk/manchester

Official Media Partner

EDITOR’S LETTER C&M

Government ignorance hampers cleaning sector progress Jim Melvin, chairman of the British Cleaning Council, recently sent out an impassioned plea to all major stakeholders across the cleaning and hygiene sectors, requesting their ‘full support, endorsement, and involvement’ in holding the government to account over a number of serious shortcomings in its treatment of the cleaning and hygiene sector.

Frustrated by a lack of action by the recently-formed APPG for the cleaning and hygiene sectors, the BCC recently called a meeting of APPG members to understand the disconnect between what had been promised and what had (or had not) been delivered. The response from MPs left Jim and fellow BCC members in attendance shocked. Some of the feedback received included: 1. The use of the APPG to bring attention to the resourcing issues was not a good idea as there ‘were so many other industry sectors in the same boat who were lobbying government’.

2. Despite adaptations being made for HGV drivers, fruit pickers and poultry workers, the government would not give any leeway in relation to the Immigration Act or in temporary visas for the cleaning sector as it would be ‘political suicide’.

3. The sector remained one that was seen as ‘low skilled’ and one that employed ‘cheap foreign labour’.

The government’s appalling disregard for the incredible work undertaken by the cleaning and hygiene sector throughout the pandemic is astounding. Jim Melvin said: “It is clear that we will not get the support or lobbying opportunities via the APPG and therefore we intend to take action (ourselves)…We will formally request that the APPG pick up and lobby on three named concerns - protection and recognition of the role of cleaning and hygiene operatives and personnel as being in an essential and key occupation; recognition that cleaning and hygiene is both critical and essential in restoring the confidence of the nation in returning to work and normality, thus aiding the UK economy to recover; and being fully committed to the adoption and recognition of the Apprenticeship Levy as a universal training and accreditation in cleaning and hygiene across the UK. In relation to the resource issues and concerns, we intend to organise a mainstream media campaign which will pull no punches in relation to the issues, our concerns for the health and welfare of the public and our clients, and we will

seek to discuss, produce and agree both a short-term strategy to get over the immediate concerns whilst planning a longterm strategy with government involvement. This will highlight and produce an image of an industry that is a £55 billion per annum concern, one that employs 1.5 million people… and one providing a service that our teams have delivered quietly, efficiently, bravely, and in a very skilled manner across the pandemic, a fact that must never be forgotten!”

The BCC has created a list of questions that it is asking all stakeholders to complete and return to Simon Hollingbery, secretary of the BCC, at: compsec@britishcleaningcouncil.org: 1. What was your vacancy percentage prior to the current resource issue?

2. What is your vacancy percentage today and has it decreased/increased?

3. What is your view on staff burning out based on overtime/cover?

4. Do you believe you are losing foreign national operatives and, if so, what is the percentage decrease?

5. Ironically, has your staff been reduced further by absenteeism through infection or illness and, if so, do you have a percentage figure?

6. Do you pay in excess of National Living Wage/The Real Living Wage - please advise?

On a different topic, and looking ahead to an opportunity to celebrate all that is great about our sector, the team at C&M and the Cleaning Show look forward to bringing everyone together again for the Manchester Cleaning Show on 6 and 7 April 2022.

Registration is free of charge – please visit: www.cleaningshow.co.uk/manchester.

I wish you a clean, tidy and healthy month ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine @cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

FEBRUARY 2022 3

EXPERIENCE NEW IN 2022.

Introducing the Brand New T981 Ride-on Scrubber Dryer The new T981 battery powered ride-on scrubber dryer is designed to clean large areas yet can also easily fit into the most congested spaces with small turning radius.

Get more cleaning done with lead acid batteries that allow cleaning shifts up to 5 hours Features Tennant's easy one-button cleaning dashboard (right) that lowers the scrub head and squeegee at the same time Choose between the 80cm or 90cm disk or 75cm cylindrical scrub deck Discover the T981

Contact our team and book your FREE on-site demonstration: T: 01604 583191 | E: SALES.UK@TENNANTCO.COM

#EXPERIENCETENNANT TENNANT.CO.UK

CONTENTS C&M

20 Feature: Sustainable Cleaning.

There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.

FEBRUARY 2022

06

Industry News.

In the news this month… ‘Burnout’ risk due to severe staff shortages, Finalists announced for Golden Service Awards 2022, Biosciences company welcomes new ‘greenwashing’ code, Specialist cleaning business sees 50% rise in turnover, Dettol Pro Solutions partners with UKHospitality to aid sector recovery post-COVID, FRC Group awarded National Recycling Award.

11

Contracts.

We take a look at all the latest contracts awarded across the industry.

12

People.

Personnel news and new appointments from across the cleaning and FM sectors.

16 30

18

Special Report: Custody cell cleaning.

This feature takes a look at this unique challenge for cleaning professionals.

Special Report: Manchester Cleaning Show 2022.

The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central.

New Products.

An overview of some of the new products available on the market this month.

03 Editor’s Comment

13 BICSc Comment

A look at the cleaning sector this month.

Blame it on COVID. Stan Atkins, CEO of BICSc, reports.

WWW.CLEANINGMAG.COM

14 BCC Comment Staff absences cause cleaning sector crisis. Delia Cannings, deputy chair of the BCC, reports.

15 A job worth doing – a contractor’s blog.

Lee Andrews reports.

FEBRUARY 2022 5

C&M

INDUSTRY NEWS

‘Burnout’ risk due to severe staff shortages INDUSTRY leaders have warned that cleaning staff in healthcare, hospitality and other parts of the sector are facing burnout because of increased workloads due to the COVID-19 pandemic and severe staff shortages.

The extra procedures and protocols put in place during the pandemic to protect people’s health along with the current severe staff shortages in the sector, compounded by staff absences due to winter illnesses and the disease itself and increasing numbers of personnel leaving the industry, have created a dangerous cocktail which has raised concerns for the health of staff.

The crisis in the cleaning and hygiene industry is so severe and widespread that the British Cleaning Council (BCC) warned recently that the health of members of the public could be put at risk because of difficulties maintaining the measures needed to keep the UK’s buildings hygienically clean and reduce the risk of the COVID-19 virus spreading. The

colleagues are proud of their work and do their

industries in the UK and personnel ensure

recruitment crisis could not have come at a

best to fill the gaps. Therefore longer shifts

workplaces, supermarkets, hospitals and

worse time and the BCC has already called for

and overtime have become commonplace

healthcare facilities, leisure centres, transport

urgent Government help.

in an effort to support colleagues who are

hubs, and many more buildings remain germ

already exhausted and on their knees. This is

free and safe to use. Anecdotal evidence

speaking on behalf of the BCC and the national

not sustainable and will impact on people’s

of sector businesses reporting significant

organisations for healthcare and hospitality

physical and mental health. We are seeing

recruitment issues has been reinforced by a

cleaning staff. She is deputy chair of the BCC

cases of staff turning to alcohol and substance

recent BCC survey of cleaning and hygiene

as well as national lead for education and

abuse, and anxiety, depression and domestic

industry firms representing over 30,000

training at the Association of Healthcare

abuse are all rising. I fear we will see colleagues

employees in total, which recorded nearly 2000

Cleaning Professionals (ahcp) and chair of the

burning out in the longer term. The hospitality

vacancies. The BCC is continuing to survey

UK Housekeepers Association (UKHA). She

sector is suffering and under pressure as well.

sector firms and will release updated figures on

said: “We are starting to see the cracks in the

Cleaning requirements increased during the

final confirmation.

healthcare sector, with shortcuts, slip ups and

pandemic but now there are very few staff

accidents increasing. What can we do if we can’t

available. Agencies have ramped up costs but

BCC survey reported that staff leaving included

get the staff? We are not miracle workers, we

the few staff being supplied are not trained.

foreign nationals going home or employees

simply cannot keep this pace up. The health

Sadly, a little exploitation is kicking in with

moving to other roles which have received

and wellbeing of our workforce is at stake here.

opportunists taking full advantage of an already

government assistance, such as HGV driving or

Fractures are appearing from all sides. Very few

dire situation.”

in hospitality.

Delia Cannings is an industry leader

staff are available, the labour market is almost

BCC chairman, Jim Melvin, said: “Throughout

The majority of companies taking part in the

The immigration system introduced in

dried up. Agency staff where available are not

the sector our people have been undervalued

the wake of Brexit classified cleaning and

adequately trained."

by a government which says they are low

hygiene operatives as low-skilled, making it

skilled and won’t recognise them as key

much more difficult for overseas staff to find

are increasing every day due to colleagues

workers. Cleaning and hygiene personnel are

work in the sector. The cleaning and hygiene

becoming ill, self-isolating or simply fatigue.

skilled in their own right and are proud to play

industry has always depended on employees

Staff are taking on extra duties and managers

a vital role as a first line of defence against

of all nationalities but UK nationals have been

are rolling up their sleeves to help with the

Coronavirus by keeping buildings hygienically

traditionally hard to attract to the industry.

practical cleaning aspects yet are still unable

clean. But it is becoming more difficult to

to fill the gaps as well as manage and audit

maintain the standards required because of

government to work with the industry to ensure

the cleaning service effectively. Many long-

severe staff shortages. We desperately need

an immediate solution to the staffing issues

standing cleaning operatives with years of

the government to help otherwise the public’s

and, in the longer term, help ensure that there

experience are choosing to leave the profession

health will be put at risk and more and more of

is a clear skills pathway to ensure the industry

citing their roles as undervalued and the risk

our staff will pay the price by burning out."

becomes an attractive career choice.

Delia Cannings continued: “Staff absences

factors as too high. My healthcare cleaning 6 FEBRUARY 2022

Cleaning and hygiene is one of the biggest

The BCC is urgently calling for the

WWW.BRITISHCLEANINGCOUNCIL.ORG WWW.CLEANINGMAG.COM

Need to achieve a next level clean?

Vileda Professional is proud to support the cleaning industry in the fight against the ongoing pandemic. In every product and system we develop, we always strive to provide the highest level of cleaning performance and hygiene benefits.

We know this could not be accomplished without the extra-ordinary efforts of our customers and their cleaning operators. We take this occasion to recognise and thank them for helping to prevent the spread of Sars-Cov-19.

As pioneers in the development and launch of microfibers, we are continuously pushing the limits of this technology. The result is the outstanding mechanical cleaning performance of our textiles, validated scientifically by independent test institutes.

We believe the higher the levels of hygiene we can help you maintain, will help you achieve your very own ‘next level clean’.

Tel: 01706 759597 Email: vileda.professional.uk@fhp-ww.com www.vileda-professional.co.uk/virus-removal

C&M

INDUSTRY NEWS

Finalists announced for Golden Service Awards 2022 THE finalists have been announced for the 2022 Kimberly-Clark Professional Golden Service Awards. 59 finalists from 24 companies have been selected, with full details available at: www.goldenserviceawards.co.uk.

The announcement follows the first stage of judging carried out independently by the British Institute of Cleaning Science (BICSc).

The judges said that this year’s entries had a good proactive approach to environmental awareness alongside a focus on COVID issues.

There was a clear increase in respect for staff wellbeing with the living wage a prominent theme. Overall, the 2022 Golden Service Awards entrants showed more care and a focus on the development of cleaning teams with a strong emphasis on future efficiencies.

The finalist companies are: ABM; Andron Facilities Management; Apleona HSG Ltd; Birkin Cleaning Services Ltd; Cleanology;

includes a site visit by a BICSc judge.

The winners will be announced on Thursday

“Thank you to everyone who took the time to submit an entry to demonstrate their

Derrycourt Cleaning Specialists; Ecoserv Group;

26 May 2022 at the InterContinental London

achievements and successes. Every year the

Exclusive Contract Services; Fairview Facilities

Park Lane. Over 500 guests including finalists

awards become harder to judge due to the high

Management Ltd; Julius Rutherfoord & Co;

and sponsors, as well as the leading names in

standard of the entries. Everyone who took part

Key Enviro Solutions Ltd; Maxim Facilities

the UK’s cleaning and FM industry, are expected

should be congratulated on their amazing work

Management Ltd; Mitie; Momentum Support;

to come together to celebrate. Tickets are now

on the front line during the pandemic. We look

Mount Charles; NuServe; Nviro; OCS; Principle

on sale, priced at £205 plus VAT. Please email

forward to seeing all the finalists along with our

Cleaning Services; Serna FM; Sodexo; Thames

gsa@suzannehowe.com or call Suzanne Howe

industry peers to honour their success at the

Cleaning & Support Services Ltd; The Churchill

Communications on 0203 468 0923 to book

awards ceremony. We wish all the finalists of

Group; and VINCI Facilities.

your ticket.

the 2022 Kimberly-Clark Professional Golden

The finalists will now go through to the next stage of judging which for most categories

Steve Jones, general manager UK and Ireland, Kimberly-Clark Professional, said:

Service Awards the very best of luck!”

WWW.GOLDENSERVICEAWARDS.CO.UK

Biosciences company welcomes new ‘greenwashing’ code WITH an increasing number of commercial

simply aren’t true. Quite often, products will

and household cleaning products making

contain hazardous and unsafe surfactants but

misleading environmentally responsible

don’t require labelling due to the low level

claims, Genesis Biosciences has welcomed

included in the solution and the consumer is

the Competition and Markets Authority’s new

oblivious. Non-environmentally responsible

‘Green Claims Code’.

preservatives can also be used within cleaning products, which, if not labelled, gives a false

The code gives guidance on what terminology companies can use when

statement of eco-credentials. There are many

marketing products as ‘green’ and encourages

products on the market that claim to be

thorough checks into eco-friendly claims. A

eco-friendly because they contain probiotics,

further review into misleading claims both

but the environmental impact of a product

online and offline is due to begin this year with

is dependent on the full composition, so

a focus primarily on textiles and fashion, travel

the different additives used alongside the

and transport, beauty products, and cleaning

Dr Emma Saunders

probiotics must also be considered. To be truly environmentally responsible, the chemistry and

products. Genesis Biosciences has long been calling for manufacturers to substantiate their

invested years of scientific investigation and

raw materials in the cleaning products must

eco statements or remove them altogether so

spent millions of pounds developing a truly

have a minimal impact on the environment,

as not to mislead the public.

green technology, a number of companies

from their method of manufacture to their final

Dr Emma Saunders, general manager at

are publicly boasting about eco credentials

fate in the environment.”

Genesis Biosciences, said: “While Genesis has

that cannot be backed up, are misleading or

WWW.GENESISBIOSCIENCES.CO.UK

8 FEBRUARY 2022

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Specialist cleaning business sees 50% rise in turnover

KILLS

99.99 % OF GERMS

Alcohol Free Hand Sanitising Gel

Long service award winners with Cleaning Operations UK’s managing director, Luzia Holloway: from left, Roxanne Fisher with son Declan, Daiana Pastro, Klaudia Blaut, Michal Kiscielny, Luzia Holloway, Anita Mastalerz, Rolands Semezs, Sylvia Staniszewska, Anna Placek, Natalia Gielas, Kerrie Mooney, and Mirela Dragan.

Advanced air-drying formulation quickly cleans & sanitises the hands leaving no sticky residue.

• BS EN 14476:2013 • Ideal in educational, hospitality & all public facilities • Contains powerful antimicrobials • Waterless, no need for sinks or dryers

A Hampshire-based specialist

reputation intact and gained

cleaning company has reported

a lot of new clients. Special

annual turnover up by 50%

projects, such as construction

during the pandemic. Cleaning

and automotive cleaning, were

Operations UK Ltd achieved

our ‘must-haves’. Construction

this through winning new

was one of the very few

clients, absorbing rising costs,

industries allowed to continue

investing in people, and sheer

and we were able to work

hard work.

closely with clients to ensure

Although the Fareham-based company saw the collapse of

continued support.”

Members of staff and their

its daily cleaning contracts

families celebrated the 12th

due to enforced closures of

anniversary of the company’s

shops, hospitality venues and

unique ‘Revival of Beliefs’ day at

offices, it expanded special

the Novotel hotel, Southampton.

projects in the construction and

The event is held by the

automotive industries. Founder

company to recognise the efforts

and managing director, Luzia

put in by all the commercial

Holloway, said: “We managed

cleaning company’s workers and

to increase annual turnover by

to strengthen bonds between

50% during the pandemic. It

them. The lunchtime event also

was incredible for us, but very

featured presentations to the

challenging because of all the

company’s team members who

restrictions. We had to make

went beyond the call of duty.

many adjustments - not least

Among those recognised this

absorbing the ever-rising cost

year was office manager Kerrie

of cleaning equipment and

Mooney who was named

materials - as well as making it

‘Unsung Hero of 2021’ for her

easier for staff to do their jobs

unstinting efforts during a

by providing accommodation,

demanding year. A number of

living expenses and further

other awards and trophies were

incentives when working away.

handed out to team members –

It was an expensive process,

congratulations to them all.

but we retained staff, kept our

WWW.CLEANINGOPERATIONSUK.COM

WWW.CLEANINGMAG.COM

• Food safe, ideal for food prep areas

5L

AFHSG5-F

Alcohol Free Hand Sanitising Gel Advanced air-drying formulation quickly cleans and sanitises the hands leaving no sticky residue.

• • • • • • • •

Free from alcohol & added fragrance Kills 99.99% of germs BS EN14476 : 2013 Ideal in educational, hospitality & all public facilities Food Safe , ideal for food prep areas Contains powerful antimicrobials Waterless, no need for sinks or dryers Leaves hands feeling soft T: +44 (0) 1444 244 000 E: sales@bio-productions.com W: www.bio-productions.com

FEBRUARY 2022 9

C&M

INDUSTRY NEWS

Dettol Pro Solutions partners with UKHospitality to aid sector recovery post-COVID RECKITT’S Dettol Pro Solutions - Dettol’s

key trading period and moving into 2022 -

business-to-business offering - has

with practical guidance, actionable insights,

announced it is partnering with the UK’s

and physical products that can help protect

leading hospitality trade association,

hospitality environments of all types.”

Dr Lisa Ackerley, director of medical and

UKHospitality (UKH), in a bid to restore

scientific engagement, hygiene in research

consumer confidence in the hospitality sector

and development at Reckitt Global Business

in the wake of the pandemic. and education around hygiene standards for

Solutions, said: “I have long collaborated

and inform businesses on advanced

businesses, as well as product delivery and

with UKH on food safety and hygiene issues

disinfection protocols that will help renew

cleaning guidelines.

and am thrilled to now be lending my

Dettol Pro Solutions aims to help educate

consumer confidence. The newly launched

Kate Nicholls, chief executive at UKHospitality,

expertise on behalf of Dettol Pro Solutions

offering will provide hygiene product delivery

said: “Dettol is a well-recognised brand, and

to drive education on targeted hygiene.

and training to businesses and has already

as such we welcome this partnership with

I’m excited to continue my work with UKH,

partnered in the UK with Hilton hotels, British

Dettol Pro Solutions to help rebuild and bolster

supporting guidance and education and

Airways and Avis Budget Group. The partnership

confidence across the industry and, crucially,

driving positive change for businesses and

with UKH will see Dettol Pro Solutions

consumers. We look forward to collaborating and

patrons in the sector through a science-led

leveraging science-based research and thought

helping both businesses and their customers

approach to hygiene.”

leadership to support awareness, training

to feel safer in leisure spaces through this

WWW.DETTOLPROSOLUTIONSTH.COM

FRC Group awarded National Recycling Award FRC Group has been awarded a National Recycling

FRC Group, which has a mission as a social

looking at ways to reuse items of furniture

Award for its UltraClean Mattress Cleaning

enterprise to end furniture poverty, designed

to help those in need and in designing and

machine. The MRW National Recycling Awards

the ‘UltraClean Mattress Machine’ to prolong

developing the UltraClean Mattress Machine,

are the pinnacle in the recycling and resource

the life of mattresses which can then be reused

FRC Group has created a new technology and

management sector, with winning projects and

by those living in furniture poverty. It is the

business model that will result in a positive

teams recognised for their achievements within the

first automated mattress cleaning machine

environmental impact as mattresses move

industry. Finalists recently gathered at an awards

in the world and delivers high quality, clean

up the waste hierarchy, and at the same time

ceremony at the London Hilton Hotel on Park

and fresh mattresses, giving them a new and

help make a difference in our mission as a

Lane, where the winners were announced, and FRC

extended life.

social enterprise to end furniture poverty. We

Group’s UltraClean mattress cleaning machine was

Shaun Doran, CEO at FRC Group, said:

congratulate all finalists and are thrilled to

crowned winner of the ‘Innovation - systems and

“We are absolutely delighted to be awarded

have won the award.”

technology’ award.

this prestigious accolade. We are always

WWW.FRCGROUP.CO.UK

GermErase boosts campus safety following university donations GERMERASE, supplied by Denis Rawlins Ltd,

GermErase formula has been proven effective

has donated thousands of packets of sanitising

against all enveloped viruses, including

Birmingham City University, said: “The wipes are

wipes to students across the country. With

COVID-19. As well as keeping hands sanitised,

a very handy size to be carried about when going

2.5 million students back at university and 8.9

students can also use the wipes to keep phones

to meetings or canteen areas and the fact that

million pupils in school, it is more important than

and other personal items germ free.

they are kind to our skin and have a low chemical

ever to maintain hand hygiene efforts and curb the spread of COVID and other seasonal bugs.

Eleanor Matthews, CEO of GermErase, said: “With students being in close quarters with

Sue Hodges, assistant facilities manager at

footprint which helps our environment.”

James White, managing director of Denis

each other, whether that’s during lectures, in

Rawlins Ltd, added: “The GermErase wipes

packets of its wipes to universities across the

their halls of residence or when socialising, the

have been proven to kill viruses and germs in

length and breadth of the country. Students can

infection risk is increased. We have recently

under 30 seconds, giving them the potential to

now add these powerful wipes to their arsenal

gone through a rebrand and found ourselves

significantly reduce transmission on campus if

in the fight against COVID.

with excess stock. What better to do with this

students keep them handy and add them to their

than to donate it to those who can make good

hand hygiene efforts. Thanks to this generous

keep the sanitising power of GermErase 24hr

use of it? Putting the wipes in the hands of

donation, people now have access to a quick

in your pocket. They kill up to 99.999% of bugs

students can play a small part in keeping them

and convenient added layer of protection.”

and protect the hands between washes. The

safe and protected from germs this winter.”

WWW.RAWLINS.CO.UK/GERMERASE

So far, GermErase has distributed 230,000

The handy wipes are a convenient way to

10 FEBRUARY 2022

WWW.CLEANINGMAG.COM

CONTRACTS

C&M

Liverpool John Moores University appoints hard FM services provider SALISBURY Group has won a contract with

director, Andrew Lunt, said: "We are delighted

said: "Liverpool John Moores University is

Liverpool John Moores University for building,

to win this contract with an excellent new client.

committed to providing a great on-campus

electrical and mechanical maintenance

This is our fifth and newest partnership in the

experience for our 25,000+ students and

services. The deal covers planned and reactive

university sector, and it reflects how a values-

faculty members. We awarded this contract

works across 37 different buildings in the city of

led and people-focused business can succeed

to Salisbury Group due their customer-

Liverpool. The contract will run for a maximum

with like-minded clients. We have a great team

centric approach and demonstrable

of five years and is expected to be worth over

on site who are now working hard to help

experience in higher education. We look

£1.5 million per year.

the facilities run as effectively as possible for

forward to working closely with them over

students and staff alike."

the coming years as we deliver our exciting

The agreement is the fifth university contract that the company has won and mobilised in less than two years. Salisbury's Group managing

Mark Askem, director, estate development at Liverpool John Moores University,

Estates Masterplan."

WWW.SALISBURYGROUP.COM

Chloe the robot joins cleaning team at Stoke Mandeville SODEXO’S cleaning team at Stoke Mandeville

preventing the spread of infections such as

provide some entertainment for the hospital’s

Hospital, part of Buckinghamshire Healthcare

COVID-19.

younger patients and their carers as they

NHS Trust, has a new recruit of the robot variety

Philip Leigh, CEO healthcare, Sodexo UK and

interact with her as she carries out her duties.”

Chloe is a LionsBot robot and is operated

who has been named Chloe by young patients

Ireland, said: “Chloe is an exciting new addition

on the children’s ward.

to our cleaning team at Stoke Mandeville,

through Lions Operating System (LionsOS),

reaffirming our commitment to the Trust to

software that empowers the robot for optimal

keep Stoke Mandeville hospital a clean and safe

bring innovation into the delivery of FM services

performance. Using cutting edge technology in

space for all by ensuring the floors of communal

at the hospital. At Sodexo we understand the

artificial intelligence, a LionsBot robot provides

areas, corridors, entrances, and the children’s

importance of patient experience and Chloe

an excellent user experience while placing a

wards are kept spotless, whilst her human

will not only support her human colleagues in

strong emphasis on total safety, total security

colleagues concentrate on sanitising touch

the provision of a high standard of cleaning and

and total solutions from the ground up.

points around the hospital which is crucial to

hygiene practice at the hospital, but will also

WWW.SODEXO.COM

Chloe the robot will be helping the team who

18V LXT BRUSHLESS VACUUMS DCL280 / DCL281 / DCL282

DCL280 Colours: Blue / White Brushless Motor: Yes LED Light: Yes Sealed Suction: 6.4 kPa Air Volume: 1.4 m³/min Speed settings: 1 Suction Power: 45W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 70 dB(A)

CYCLONE ATTACHMENT The efficient cyclonic action captures up to 90% of dust particles and increases productivity by reducing the need to empty the main canister/ filter by 84%. Disposal is a breeze with its one-touch release.

• Increased Storage Capacity • Easy One Touch Release • Powerful Suction

DCL281 Colours: Black with Clear Brushless Motor: Yes LED Light: Yes Sealed Suction: 8.2 kPa Air Volume: 1.5 m³/min Speed settings: 3 Suction Power: 60/45/15W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 71 dB(A)

DCL282 Colours: Blue Brushless Motor: Yes LED Light: Yes Sealed Suction: 8.2 kPa Air Volume: 1.5 m³/min Speed settings: 3 Suction Power: 60/45/15W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 72 dB(A)

Cleaning & Maintenance.indd 1

WWW.CLEANINGMAG.COM

Cyclone Attachments with Locking Mechanism 191D71-3 (White) 191D73-9 (Black)

makitauk.com/cleaning 18/10/2021 16:00

FEBRUARY 2022 11

C&M

PEOPLE

Cleaning industry leader awarded MBE KIM Phillips, a leading

Along with colleagues, Kim set up the

figure in the cleaning

Lateral Flow Test Centre at Riverside House

employed by local councils, four years ago

and hygiene industry,

in Rotherham and has been called upon

and became a BCC director in June 2020.

has been made a

throughout the pandemic to share her expertise

Member of the Order

on cleaning and hygiene in national webinars.

congratulations go to our colleague Kim for

of the British Empire

She has set off at dawn on her days-off to

this well-deserved recognition. I am equally

(MBE) in the Queen's

help prepare meals for children during school

sure that her family will be beyond proud,

New Year's Honours 2022. Kim Phillips is a

holidays, helping to pack 3000 school hampers

as they should. Kim has made an invaluable

director at the British Cleaning Council (BCC),

last Easter, all with the support of her family.

contribution both to the cleaning and

the national chairperson of BCC member the

Kim Phillips said: “I am deeply honoured

managers of building cleaning services

BCC chair, Jim Melvin, said: “My warmest

hygiene sector and the wider community

Association of Building Cleaning Direct Service

to receive this award for public service which

thanks to her expertise, dedication,

organisations (ABCD) and head of catering and

has been my career and my life. I am one of

commitment, and hard work. Everyone at

facilities services at Rotherham Council.

hundreds of employees across the country who

the BCC is extremely proud of her. Well done

have endeavoured to fight the pandemic and

Kim! Reading the words of the leader of

on 1 January this year for public service after

keep everyone safe and I would like to dedicate

Rotherham Council, the award also assists

supporting communities within the borough,

the award to all the unsung frontline heroes

in shining a light on the work of many of

including during the COVID-19 crisis. At the

who have maintained a positive attitude in the

our industry staff during the pandemic, who

council, she is responsible for the cleaning of

face of adversity, which is just as important to

work often behind the scenes to protect

schools, community and civic buildings, as

success as ability.”

others. Kim is a credit to the industry but

Kim Phillips was recognised by the Queen

well as school catering, crossing patrols and

Kim Phillips was elected national chairperson of the ABCD, which comprises

caretaking services.

most of all to herself.”

WWW.BRITISHCLEANINGCOUNCIL.ORG

Kärcher appoints sales director as part of wider restructure KÄRCHER UK has

and service which will create synergies and allow

business and re-shape the customer experience

announced the

Kärcher to focus the entire business on delivering

is a real honour. I am looking forward to

promotion of Paul

a world-class customer experience.

working closely with the wider teams to achieve

Bensley to sales

The new approach is part of Kärcher’s

our future audacious goals.”

Simon Keeping, managing director at

director for the

strategic growth plan which involves focusing

UK professional

both the sales and service businesses on

Kärcher UK, added: “Paul’s impact in driving the

business as part of

industry specific target groups to drive its

sales teams has been felt from the moment he

growth goal.

joined the business. His enthusiasm and desire

an internal restructure focused on improving the customer experience. Bensley will lead the

Paul Bensley said: “I’m excited to take on the

to enhance the customer experience is at the

entire professional sales team along with the field

role of sales director for the UK professional

forefront of our growth plans in the coming

solutions team, Kärcher UK training academy, and

business during an incredibly interesting time

years. I am delighted to have Paul spearhead

professional service business. This newly formed

for Kärcher. To lead the professional business

the new-look professional business.”

OneProfessional business brings together sales

as part of our ambitious plans to grow the

WWW.KARCHER.CO.UK

Christeyns grows apprentice numbers CHRISTEYNS, manufacturer and supplier of

after previously working for Christeyns on a

detergents and supporting chemicals for the

temporary contract in the powder production

UK laundry sector, has recently taken on four

department. His apprenticeship will run for

new apprentices.

two years and include studying for a Level 3 qualification in Business Administration.

Isabel Hardwick has joined the firm

The four new apprentices join chemical

as apprentice quality control technician

engineering apprentice Harry Coop, now in his

following success in her A level examinations.

Her apprenticeship will last four years and incorporates working towards a BSc (Honours) in Chemistry at Bradford University.

Danny Clarke and Tom Grundell have both taken up two-year apprenticeships as HGV drivers.

During this time, they will study to obtain an NVQ 12 FEBRUARY 2022

From left, Bradley Jones, Danny Clark, Izzy Hardwick, Harry Coop, and Tom Grundell.

second year of studying at Bradford University to achieve a BSc (Honours) in

Level 2 in Supply Chain and Warehousing, as well

Chemistry, and Hena Arif, a QHSE technician,

as their LGV C+E (Class 1) licences.

who will study a Level 3 Health, Safety and

Most recently, Bradley Jones took on the role of business administration apprentice,

Environmental qualification in 2022.

WWW.CHRISTEYNS.COM WWW.CLEANINGMAG.COM

BICSc

C&M

Blame it on COVID BEING the eldest of three boys, I

perhaps? I quote from the

often got the blame for things that

newspaper article where James

some of the ridiculous and outrageous excuses I've

went wrong, both in the house

Anderson, during the recent

been given blamed on COVID: ‘Sorry sir, you cannot

and in the garden. Apparently,

second test in the Ashes series

have a double expresso with breakfast because the

it was my fault that my middle

before the match was over, stated:

espresso machine is in the bar area and only bar staff

brother tried to eat a snail from

‘Don't blame the bowlers for

are allowed behind the bar and they do not commence

the garden as I had told him

England’s Ashes disaster’.

work until midday’; ‘Sorry sir, we no longer serve

that French people ate them in restaurants. To say my mother

So to the point…well sort of. I'm just going to list

Although not recorded as

nibbles with drinks due to COVID and we no longer

such, blame is now a convenient

serve draught beer due to COVID!’; ‘Sorry sir, we no

was not amused was an understatement, as she

word for not responsible, so it is hardly surprising that

longer take cash due to COVID!’ - this, by the way, is

immediately washed his mouth out with diluted Dettol.

Coronavirus has been used and blamed for many

against the law as cash is still legal tender.

It was not until I left school that I realised that you

actions. You will all remember the first lockdown

So, recently, if any of you, like me, have travelled

could blame things as well as people. In 1970 Johnny

commencing in March 2020. In late January/early

within the UK for business or pleasure you will have

Johnson and The Bandwagon had a top 10 hit with

February of 2020, Chinese

found that check-in times in hotels seem to have

(Blame It) On The Pony Express and the chorus of the

companies that had offices in Hong Kong restricted

moved from around 14:00 hrs to anything between

song was: ‘There's nothin' I can do if it don't get through,

or banned movement between the mainland and Hong

15:00 and 16:00 hrs. Extra cleaning for COVID and

just blame it on the Pony Express. There's nothin' I can

Kong. This, as you may remember, was about the time

special hygiene measures are blamed for this and

say if it goes astray, blame it on the Pony Express.’

that two coachloads of people were being returned to

the main reason is due to a severe shortage of

the UK after a skiing holiday to be sent to isolate, all

housekeeping staff. This is a problem that will not be

is ‘to say or think that someone or something did

wearing face masks, with Public Health England in full

solved anytime soon, so until then we'll just have to

something wrong or is responsible for something

protective clothing. If you examine the photographs

keep playing the ‘blame game’.

bad happening’. I have noted in later life that people

in the press, you will notice that neither of the coach

are very reticent to accept the blame for anything,

drivers had any personal protective clothing, otherwise

WWW.BICS.ORG.UK

preferring instead to blame someone or something

known as PPE, and when questioned it was stated that

and the BICSc virtual training suite at

else. Personal responsibility is a thing of the past,

wearing PPE and driving a coach was not advisable.

WWW.BBS-VIRTUAL-TRAINING.THINKIFIC.COM

Blame, as described in the Cambridge Dictionary,

Eco friendly

Recycled fibres

WWW.CLEANINGMAG.COM

For further information, please visit:

No chemicals required

FEBRUARY 2022 13

C&M

BCC COLUMN

Staff absences cause cleaning sector crisis Delia Cannings, deputy chair of the British Cleaning Council, reports.

THE Omicron strain of COVID-19 has caused

greener pastures, such as HGV driving.

a huge amount of anxiety and stress across

This leaves existing staff to take on

health. We are seeing cases of staff turning to alcohol and substance abuse with anxiety, depression, domestic

the nation and has also had a huge impact

extra duties and managers to roll

in the cleaning and hygiene industry itself.

up their sleeves to help, yet

We’ve been forced to cope with a workforce

they are still unable to fill the

divorce all on the increase. If

which is limited due to the sheer number

gaps as well as manage and

this carries on, I fear we will

of staff absences. This has had a worrying

audit the cleaning service

see colleagues’ health and

impact with fractures appearing from all

effectively. It is a fact that,

wellbeing destroyed in the

sides. Parts of the industry are at breaking

if this carries on, risks will

longer term.

point, staff are on their knees exhausted and

increase, standards will fall

the subsequent fatigue being experienced

and audits will fail.

abuse, self-harming, and

In the NHS and hospitality sectors, we are adopting a number of new techniques to

We are starting to feel the

lends itself to accidents.

ramifications across the healthcare,

encourage new entrants such as tailoring

have been providing frontline services for

hospitality, contract cleaning, and transport

working hours to suit job applicants. If we

nearly two years have succumbed to the

sectors in particular, with shortcuts, slip ups

want to fill the vacancies, we must start

virus, some are in self-isolation or shielding

and accidents increasing. What can we do

looking at making the cleaning role more

and others are caring for children and family

if we can’t get the staff? We are not miracle

attractive. Our cleaning teams have never

members who are affected. The vast majority

workers - we simply cannot keep this pace up.

been more important so let’s shout about

are absent simply because they are burnt

The health and wellbeing of our workforce is

that fact. If the industry can be seen as

out. They have fought the battle for so long

at stake here and the risk to the public is high.

an attractive occupation supported by

Why are so many staff absent? Many who

The labour market pool is almost dried up,

and now find themselves covering for absent colleagues in environments where workloads

agency staff are not in the main adequately

have increased due, essentially, to the increase

trained and exploitation is rife as agency rates

in cleaning frequencies required to ensure

have increased significantly.

before the damage becomes irreparable.

The BCC is striving to make the sector’s voice heard in government, with the aim of winning

During my work in the healthcare sector,

containment of the virus.

government maybe we can mend the fractures

recognition for the cleaning workforce who are

In addition to this, when it is time to return

I see how proud cleaning colleagues are of

protecting the nation, achieving key worker

to work some colleagues are understandably

their work and how they do their best to fill

status for staff, supporting the Living Wage, and

reluctant because of the risks, as well as being

the gaps. Longer shifts and overtime have

developing education and training for personnel.

undervalued by the government. As a result,

become commonplace in an effort to support

Standing together in unity is strength. Please

the sector is haemorrhaging experienced

colleagues who are already exhausted and

support the BCC in its endeavours to raise the

cleaning operatives who have lost faith and

on their knees. This is not sustainable and

profile of our cleaning heroes.

prefer to move to what they perceive as

will impact on people’s physical and mental

WWW.BRITISHCLEANINGCOUNCIL.ORG

THE OFFICIAL PARTNER OF THE CLEANING SHOW Get the biggest read within the cleaning, hygiene and support services sector delivered to your inbox every month.

Official show magazine of

THE

CLEANING SHOW

Access 12 months of past issues

Make sure you reach your target audience and advertise with us.

For further details please contact:

Priority places on C&M webinars Invitations to attend Cleaning Show London and Manchester Access to regular premium content including podcasts, videos interviews and specialist reports

DIGITAL SUBSCRIPTIONS NOW AVAILABLE SIGN UP TODAY AT WWW.CLEANINGMAG.COM

Michelle Andrews Sales Manager | C&M Magazine T +44 1737 855086 E michelleandrews@quartzltd.com

Join us on LinkedIn Cleaning & Maintenance Magazine

Follow us on Twitter

Published by

@CleaningMag

W W W.C L E A N I N G M AG .CO M subs ad_quarter 14c&m FEBRUARY 2022 strip_conv.indd

1

01/06/2020 13:12 WWW.CLEANINGMAG.COM

A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

Is purified air the answer to our problems?

Lee Andrews, CEO of DOC Cleaning, reports.

SHOWING my age, I know, but one of my favourite tunes of yesteryear was the Hollies in 1974 singing ‘All I need is the air that I breathe’. Could this become a popular slogan for the way we deal with COVID in 2022, I wonder?

In April last year, the World Health Organisation updated its guidance on COVID-19, placing far greater emphasis on inhaling airborne droplets as a way of transmitting the virus than touching contaminated surfaces. Soon afterwards, the Centre for Disease Control and Prevention (CDC) made similar changes to its own COVID-19 guidance, also placing the inhalation of aerosols firmly at the top of its list of how the disease spreads.

Fast forward and the NHS now has a preferred supplier for portable, hospital-grade air purifiers, developed for Scandinavian hospitals, and trusted, so the supplier claims, by businesses globally. The product claims to trap and destroy 99.97% of airborne bacteria and viruses, including the Coronavirus family. The HSE’s position on air purification units in general is positive, if cautious, saying they have a role to play, but that ‘these units are not a substitute for ventilation.

Organisations should prioritise any areas identified as poorly ventilated for improvement

in other ways before thinking about using an air cleaning device’.

So how does this affect the cleaning industry?

Well, on the one hand, anything that reassures people that they can occupy buildings safely and confidently is clearly to be welcomed. Yes, there will always be people who worry about air being recirculated that has in any way been ‘treated’, even though the units available are just trapping and killing the virus. And, if anything, the next logical step - the circulation of antiviral ‘chemicals’ in air-conditioning systems – could potentially be a much harder sell. Then there’s the problem of how to install any such technology in mobile locations such as buses and trains. When all’s said and done, however, what the current wave of infections has shown us is that stopping transmission is critical in enabling the economy to function properly without mass absenteeism due to self-isolation and we need to enlist the support of technology to achieve this. Any cleaning contractor will be grateful for measures that reduce infection amongst our own staff, particularly if it means, for example, early morning cleaners going to work in a building where a purification system has been switched on all night.

Looked at from another angle, we have of course become expert at a new style of ‘anti-COVID’ cleaning that combines multiple techniques in order to keep buildings safe and one could argue that this expertise might be devalued if a slam dunk, anti-viral air cleaning system is introduced that results in our expertise being downplayed.

Realistically, however, I don’t see that happening.

The quantum leap in the perception of cleaning as something that guarantees hygienic cleanliness alongside visible cleanliness is surely here to stay.

It could potentially be years before air purification technology becomes widespread and economical, whilst transmission by touching a contaminated surface will most likely be with us for some time yet, meaning that regular cleaning will remain vitally important in combatting the disease.

Whatever direction the technology takes us, it feels like we desperately need some positivity in order to start restoring the confidence of building users. As an industry, we are working hard to maintain hygienic environments. Let’s have some good news, please, from the Government and employers to support the idea that buildings can be occupied safely provided that sensible precautions are taken.

WWW.DOCCLEANING.COM

Sustainable cleaning with Toucan Eco Toucan Eco is a revolutionary way to make a disinfectant cleaner from just water, salt and electricity that kills 99.99% of germs. It replaces 80% of chemical cleaners and the single use plastic bottles they are supplied in.

Welcome to eco-friendly cleaning from Robert Scott.

Kills 99.999% of germs

Environmentally friendly

WWW.CLEANINGMAG.COM

Non-toxic & non-hazardous

www.toucaneco.co.uk/worktop

FEBRUARY 2022 15

C&M

MANCHESTER CLEANING SHOW 2022

Manchester Cleaning Show 2022 – getting back to business Manchester Central - 6 & 7 April 2022 THE organiser of the Manchester Cleaning Show is delighted to confirm that it will return to the city on 6 and 7 April at its new, easily accessible venue, Manchester Central.

Now firmly established in the north west, the third Manchester Cleaning Show has been some time in the planning stages thanks to the COVID pandemic but, following a virtual event in 2020, its greatly anticipated return promises to deliver thousands of attendees ready to order products, discuss industry challenges and network.

The event follows the same exhibition and free conference format of its parent Cleaning Show, which marked a successful return to London last November following a COVID postponement. Event organiser, BCCE Ltd – a company jointly owned by the British Cleaning Council and Quartz Business Media, publisher of C&M - is expecting in excess of the 2300 visitors to the new venue, Manchester Central.

challenges and opportunities facing the UK’s

From invisible workforce to key workers:

cleaning, hygiene and waste management

why the real Living Wage matters now more

Show 2022 are 09:00-17:00 on Wednesday 6

industries, particularly as it continues to play

than ever, presented by Sebastian Bachelier,

April and 09:00-15:00 on Thursday 7 April 2022.

a critical role in dealing with the pandemic.

programme manager and project lead for the

Registration will be open very soon – please

Senior representatives drawn from both private

Recognised Service Providers, Living Wage

visit www.cleaningshow.co.uk/manchester to

and public sector organisations will participate

Foundation. For the first time in the 20 years

secure your free visitor pass.

in the seminar.

of the Living Wage movement, employers from

The opening times for Manchester Cleaning

Tony Crinion, managing director of Quartz

Details are still being added to the conference

across sectors and industries are recognising

Business Media, said: “Whilst moving the

programme, but key highlights include:

the crucial role cleaning operatives and other

Cleaning Show from Birmingham to London has

Technology matters – employing new

historically low paid yet essential workers play in

been a phenomenal success, the one impact

technology to deliver a modern cleaning

running their businesses. With record numbers

was that we saw a reduction in the number of

service, presented by Dominic Ponniah,

of organisations publicly signing up to the Living

regular visitors from the north west, north east

CEO and co-founder, Cleanology, and

Wage Foundation and with a growth in demand

and Scotland. In response to this we created a

Stephen Lynch, sales director, Cleanology.

for front line workers in cleaning, catering and

new event in Manchester in 2016, an event that

The cleaning industry has slowly been moving

security, could now be the perfect time to

exceeded all our expectations both in terms of

towards technology-led solutions for some

champion the real Living Wage in your contracts?

exhibitor and visitor numbers. We built on this

time, but it is only in recent years it has become

Building a cleaning business in a

success and delivered an even bigger and better

a key differentiator between companies.

competitive market.

event in 2018. COVID disrupted our scheduled

COVID-19 has, and will continue to accelerate

Machine hire, lease or purchase – what are

2020 event so we are delighted to be back in

the trend towards tech innovation in a way the

my options? presented by Martin Doran,

person for what I’m certain will be an excellent

industry probably didn’t think was possible

general manager, Astley Hire. When it

two days. I look forward to welcoming the

a few years ago. This presentation will take

comes to cleaning equipment there are a

cleaning industry to Manchester in April.”

a look at an industry that now uses robotics

range of options to look at and consider when

which cost as much as luxury cars, IT solutions

deciding how the piece of equipment comes

The conference

on a par with any other industry and smart

through your door. Like everything in life,

In addition to a busy exhibition, the event also

sensor technology which will help facilities

it isn’t a one size fits all scenario - there are

features a two-day conference programme.

professionals manage workplaces in a new

various options available, all of which have

The programme is largely themed around the

post-COVID era.

pros and cons. This presentation will look at

16 FEBRUARY 2022

WWW.CLEANINGMAG.COM

MANCHESTER CLEANING SHOW 2022

C&M

each scenario and take into consideration the

pandemic. The unscrupulous have made

is to differentiate between the unscrupulous

complete life of the machine and not just

the most of the opportunity. They created

but apparently credible companies and those

the next decision you need to make. Although

businesses overnight, claiming expertise,

trading ethically. Lorcan Mekitarian will use

the focus will be on cleaning equipment the

knowledge and product excellence. It’s not

examples of unscrupulous behaviour to help

same logic can be applied to a range of plant

acceptable under normal circumstances. In

buyers understand the challenges and learn the

and machinery.

the context of the pandemic, these claims

questions they need to ask to make sure they

A roadmap towards sustainability,

put people at risk. The challenge for buyers

get products that are fit for purpose.

presented by James Lee, council member,

Fireside Chat: Training and delivery styles

Cleaning & Hygiene Suppliers Association.

for cleaning service providers, hosted by

Environmental sustainability is one of the

Neil Spencer-Cook, COO, BICSc. This expert

biggest issues facing business. The Cleaning

panel will discuss the importance of training and

& Hygiene Suppliers Association (CHSA)

look at the delivery methods that are available

is developing an initiative to help members

within the sector. Commercial cleaning providers

migrate towards environmentally sustainable

will benefit from a holistic look at the various

business. Having surveyed members to

training options and their benefits - a real insight

understand where they are today, the CHSA

into what style of training could work best for

is now developing a roadmap towards

your organisation. Some questions that will be

sustainability. This presentation will present the

answered include: whether you are an in-house

research and outline the roadmap.

provider or you have outsourced your training, is

Robots and cobots: enhancing current

there a better option? Does your current training

cleaning practices.

structure work for you and your team? Is your

Sustainability targets for the cleaning sector.

team motivated?

Buyer beware: the rise of unscrupulous

Fireside Chat: Making marketing work for

traders…and how to spot them, presented

your business.

by Lorcan Mekitarian, chair of the CHSA.

For further information about the Manchester

Demand for cleaning and hygiene products,

Cleaning Show and to register for your free pass

including hand sanitisers, gloves, soft tissue,

to attend, please visit:

and aprons soared during the coronavirus

WWW.CLEANINGSHOW.CO.UK/MANCHESTER

Our Standards. Your Guarantee

Accredited Distributor

Certification Mark

Making sure what’s on the box is what’s in the box •Buy from CHSA Accredited Manufacturers and Distributors.

•Specify CHSA Accredited Products.

CHSA members are committed to maintaining standards on quality, ethics and sustainability. Guaranteed by Independent Inspection.

0800 243919 chsa.co.uk WWW.CLEANINGMAG.COM

FEBRUARY 2022 17

C&M

SPECIAL REPORT

Custody cell cleaning – a unique challenge for cleaning professionals IN the UK, custody sergeants are responsible for the welfare of arrested individuals and detainees during their time in custody, which includes providing a hygienic holding cell.

Incentive QAS is, in turn, responsible for the cleanliness and sanitation of some of the largest police estates in the UK which includes emergency deep cleaning of cells and vehicles. It has a strong relationship with the police stations it works for and has earned trust through committed and agile cleaning solutions and efforts, often during extremely challenging circumstances.

Unsanitary or traumatic incidents often cause police holding cells and secure cells to require specialist cleaning and decontamination, as biohazards resulting from these incidents can pose a high risk of infection from exposure. Incentive QAS deploys on-site cleaning teams as well as out

The Incentive QAS on-site teams are

Ensuring the decontamination of police cells is important for a number of reasons:

of hours cleaning operatives for the police who

fully equipped with the necessary personal

are trained to carry out professional specialist

protective equipment and specialist

• It helps prevent the spread of COVID-19.

cleaning and disinfection services.

disinfection equipment to help support police

• It provides sanitation and decontamination.

forces with expert disinfection treatments

• It prevents the spread of disease.

said: “Facilities management within frontline

and provide comprehensive deep cleaning to

• I t protects custody officers and inmates

services will always pose unique challenges

disinfect all areas.

Incentive QAS operations manager, Mark Yull,

for commercial cleaners. Our standard service

Detainees sometimes perform ‘dirty protests’

from infection.

• I t maintains professional levels of service by police staff.

offers daily cleaning in the custody suites and

within their cells, which can involve them

cells, and full reactive cleaning for spaces that

defecating or urinating in the cell without using

Incentive QAS understands the pressures of

demand a quick turnaround. Our teams are

the facilities provided. Other bodily fluids such

this environment and works with clients flexibly

familiar with cleaning spaces that have been

as blood and vomit can also be present within

to minimise disruption, using state-of-the-

fouled with bodily fluids and they understand

the cell following an arrest or dirty protest.

art infection control technology with a 100%

the need to work quickly and in an agile manner

These bodily fluids can harbour infectious

decontamination guarantee.

in a police van, suite or cell.”

diseases and need to be cleaned up in a safe

WWW.INCENTIVE-FMGROUP.COM

and controlled manner to prevent infection.

Yull continued: “We have a team of highly trained individuals to ensure procedures relating to decontamination and the removal of any biohazard materials are done correctly in full accordance with current health and safety, government and COSHH procedures. All of our staff are equipped with the tools and knowledge to quickly, efficiently and professionally clean all major and minor biohazards.”

Incentive QAS’s police cell cleaning service provides a rapid response to these hazardous incidents, guaranteeing that the cell or communal areas are safely decontaminated and disinfected and ensuring that all harmful bodily fluids are removed and disposed of correctly.

18 FEBRUARY 2022

WWW.CLEANINGMAG.COM

Your partner for Your partner for professional hygiene. professional hygiene.

innovative products and you reliable services, our family With innovative products and reliable services,With our family business provides flexible andfor touch free hygiene solutions. Satino sta with flexible and touch free hygiene solutions.with Satino stands clean, functional designs the needs of your business and help yo designs that meet the needs of your business and helpthat you meet showcase success.

Discover wide range of sustainable hygienic papers, d Discover our wide range of sustainable hygienic papers,our dispensers and all-in-one and all-in-one washroom solutions on satino-by-wepa.co.ukwashroom solutions on satino-by-wepa.co

Visit us at The Cleaning Visit Showus at T

ExCeL London, 2 ExCeL London, 2-4 November (Stand F21)

C&M

SUSTAINABLE CLEANING

Owing to the scale and popularity of this topic, the Sustainable Cleaning Feature will continue in next month’s issue of C&M.

Taking a circular approach There’s more to being green than recycling. Dominic Ponniah, CEO of Cleanology, explains how a commitment to sustainability brings a host of added bonuses.

CLEANING businesses are often thought of as the grimy end of business. There’s no denying

use from 21,600 to just 600 each year.

In 2020, we pioneered the introduction of

know we are serious. We provide staff with in-depth training during their induction and

that elements of our industry have some

uniforms made from recycled bottles. This

follow-up courses throughout their time with

way to go, but the more forward-thinking are

saves 7000 bottles from landfill each year,

the company. We make our expectations clear,

striving for a sector that focuses on the ‘clean’

whilst also saving on resources and energy to

and regularly survey employees to assess their

in cleaning.

manufacture new clothing.

level of environmental awareness. In 2020, this

Recycling has become standard over the last

We had already taken steps to reduce

improved from 69 to 75%.

10 years. However, it’s not enough to just add

car emissions by switching to an all-hybrid

Robust record-keeping is essential if

the odd recycling bin and expect people to get

car fleet, and last year we launched a 100%

you want to identify the areas that need to

on with it. At Cleanology, our recycling systems

electric van fleet. These vehicles will save 5000

change, and measure the effectiveness of

are designed for maximum participation, so

litres of diesel per year – equivalent to 13.5

initiatives. Our accreditation to ISO:14001

as well as auditing every site, we use an online

tonnes of CO2.

calls for continuous improvement and robust

portal which enables us to view real-time recycling data.

Some might ask, why not stop there? But

As well as reusing and recycling all of our

monitoring, while our recent application for

office paper, we donate printer cartridges

B-Corp status backs up our mission to join up

to charity for recycling, encourage staff to

all areas of our business.

if we really are serious about sustainability,

travel sustainably, and use recycled products

As someone who started out in the green

we need to look at every area of the business.

wherever possible. We had already seen the

transport business, sustainability has always

We focus on those areas which will bring the

benefit of switching to e-payslips for staff. When

been high on my agenda. To those who say the

greatest impact, and innovate and trial systems

we rolled out the system to invoices, paper use

cleaning sector has little opportunity to change

that we hope will benefit the entire industry.

fell by 20%, resulting in a saving of over 100,000

the world, I argue that greater sustainability

sheets of paper a year.

gives a competitive edge, helps with staff

Cleanology was the first in Europe to introduce portion-controlled, biological

All of this, coupled with staff training and a

engagement, and builds a better planet. And

cleaning sachets. Since switching, we are saving

clear commitment at the highest level of the

that provides a clear, clean advantage.

16,092 litres of water, and cutting plastic bottle

company, ensures that staff and customers

WWW.CLEANOLOGY.COM/SERVICES/OFFICE/

20 FEBRUARY 2022

WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

A vision for a sustainable future David Emmerson, group solutions and sustainability director at The Exclusive Services Group, reports. vehicles, for which we have already commenced

sustainability and not just price. We actively look

a transition to hybrid and electric vehicles. Whilst

to understand where the product is sourced and

working with our managers and customers,

assembled and the embodied carbon figure

we have also achieved a minimum reduction

to manufacture. Whilst manufacturers do not

of 20% in travel time, mileage and fuel through

have to declare this yet, they will need to in the

restructuring our approach to site visits and

future, we are sure, and the partners we want

geographical management. However, we also

to work with have already started to do so. All

recognised that we have a significant ‘indirect’

must have recycling capabilities for end-on-life

impact from the machinery, products and

product/equipment and be WEEE compliant,

supplies that we provide for our on-site cleaning

whilst operating a ‘zero waste to landfill’ policy.

teams, which ultimately has a ‘direct’ impact on

We evaluate the ‘Cradle-to-Gate and Cradle-to-

our customers’ carbon footprints. So, throughout

Grave’ environmental impact wherever we can

2020/21 we have been evaluating our machinery,

and believe this has to be the evolution when

products, manufacturers, and supply chain and

assessing new products.

we are pleased to report that we have already started to make significant changes.

We have already started to roll-out

From a technology perspective we have introduced our own unique ‘paper free’ computer-based training platform for all

FOR many years now, the cleaning industry

‘chemical-free’ cleaning with a solution we

our cleaning colleagues, electronic payslips,

has been introducing new, innovative

produce on site as and when we need it,

electronic T&A system, and are currently

machinery, products and technology

reducing our chemical usage by up to 80%.

looking to introduce a fully computerised

to support a more sustainable cleaning

Our future target is 100% chemical-free

on-boarding process - all of which support a

approach. At The Exclusive Services

cleaning. Our vacuum cleaners are now made

sustainable future.

Group (TESG) we take our commitment

of 76% recycled materials and use 30% less

to supporting our planet and the future

energy, whilst our buckets and other plastic

things we are doing are too excessive - after

generation’s wellbeing so seriously that we

products are 95%+ recycled and in most cases

all, it’s just about ‘cleaning’ isn’t it! Well, we

have appointed our very own director for

recyclable. Our cleaning machines have ‘eco’

should all know by now that it’s NOT just

solutions and sustainability. Working closely

functions that reduce water usage by up to 50%

about cleaning - it’s about people and their

with our internal teams, supply chain and our

and our latest cleaning machine supports the

wellbeing, it’s about helping each other, and

customers, we are striving to achieve the most

reduction of manual mopping by up to 95%,

it’s about doing the right thing. At TESG we

suitable and effective environmental solutions,

therefore reducing time, water and risk. Our

want to, and feel it’s the right thing to do, by

both now and for the future.

latest trials of robotic solutions demonstrate an

going that extra yard to be the best we can

ability to recycle up to 85% of water.

be in supporting our cleaning colleagues,

To fully understand the impact we, TESG, are having on the environment, we needed to

When procuring new equipment and

Some who read this may think all the

our customers and our planet in delivering a

first establish a ‘how, what, where and why’

machinery from our supply chain, a key

sustainable future for generations to come.

approach to understanding our own carbon

part of the evaluation process is now one of

WWW.EXCLUSIVESERVICESGROUP.CO.UK

footprint. To support us with this we engaged the services of a recognised sustainability expert, who over the last six months has guided and educated us to not only understand sustainability, but also how we can develop our strategy, and measure our progress for the future. Having calculated our ‘baseline’ carbon footprint figure, we are now in an excellent position to improve our contribution to achieving a zero-carbon future - whilst most importantly we have a clear strategy, with clear targets and timelines and a clear understanding of how we will get there.

It will come as no surprise that our biggest direct carbon impact is from the use of our fleet WWW.CLEANINGMAG.COM

FEBRUARY 2022 21

C&M

SUSTAINABLE CLEANING

Rolling out the cleaning industry’s roadmap to sustainability James Lee, managing director of Cromwell Polythene, outlines how the sector can integrate the CHSA’s five pillars of sustainability. that Cromwell is applying the five pillars, and

the impact of delivery miles?

top tips for how organisations can embody

4) Social and ethical values: organisations

environmental best practice:

should have a strong set of values, embodied

1) Product: decision-makers are becoming

throughout the business. For instance, one

more interested in how products they buy are

of Cromwell’s is to extend our family values

manufactured and the supply chain behind this.

to business partners and communities. All

It’s important to take a whole lifecycle approach

businesses, whether large or small, should

when measuring a product’s sustainable

champion ethical and environmentally sound

credentials. This includes how materials are

products and processes, and be clear and

sourced, production processes, packaging,

honest in all they do.

ACTION on climate change is gathering pace

transportation, product use, durability, recycling

5) Emissions, waste and water: clear

as governments, businesses and citizens

and disposal methods, including any waste or

environmental policies and actions should

accelerate measures to tackle it, and achieve

by-products. We encourage businesses to check

be in place. For example, our investment in

global net zero by 2050. We all need to do our

for recognised environmental standards and

new machinery and upgrades has increased

bit to make a positive impact.

take time to assess whether they’re investing in

energy efficiency, and our buildings have solar

the right tool for the job.

panels. We also help our customers to be

ahead, The Cleaning and Hygiene Supplier’s

2) Packaging: packaging should be kept to a

more resource-efficient through our polythene

Association (CHSA) is rolling out its ‘Roadmap to

minimum and be both recyclable and easy

recovery service. This keeps valuable resources

Sustainability’ this year. I was proud to present

for end users to recycle. I regularly emphasise

within the circular economy by returning clean

this initiative to the industry at The Cleaning

that there are many benefits to using plastic

polythene packaging to the production cycle.

Show in London last November, on behalf of the

packaging, when it is manufactured and used

CHSA’s sustainability committee. As it develops, it

responsibly. It can, for example, prevent food

challenges, however, by assessing measures

will also form part of the conference programme

waste and, due to its lightweight characteristics,

against each of these pillars, you can start

at the Manchester Cleaning Show, from 6-7

reduce fuel consumption and lower greenhouse

moving torwards a more sustainable future.

April. If you didn’t get the chance to see the

gases throughout the supply chain. Cromwell

WWW.CROMWELLPOLYTHENE.CO.UK

presentation made at last year’s Cleaning Show

Polythene provides the option to use ‘poly

you can see it on the CHSA YouTube channel and

packed packaging’ as an alternative to

watch this space for more roadmap information

cardboard boxes. This packaging can be made

throughout this year.

from over 30% recycled content and easily

To support the sector on the challenges

Each business will have its own set of unique

recycled once used. The introduction of the Practical programme

Plastic Packaging Tax this year and Extended

Sustainability is multi-faceted and identifying

Producer Responsibility a few years after will be

the environmental impact of a product or

a key driver to reducing excess and unnecessary

process is not straightforward. The roadmap is

packaging whilst accelerating the amount of

a practical programme, designed to help CHSA

recycled content used.

members and the wider industry with activities

3) Transportation: this covers the complete

and insights to move towards a more sustainable

supply chain, from the sourcing of raw materials

future. This will include webinars on key topics,

to delivery to the end user. When we introduced

including how to create a closed loop process

a new fleet range last year, we selected trucks

that considers the whole product lifecycle. There

that had strong eco credentials. Product and

will be factsheets and suggestions on what to

packaging should be designed so more can

ask your suppliers, and information on new

transported in the same space. The CHSA

legislation affecting the sector.

will be supporting members to ask the right questions of their supply chain. These include

Integrating the five sustainability pillars

how do you optimise loads and delivery routes?

So, what steps should businesses be making to

What is your strategy for deploying electric

combat climate change? Here are some ways

vehicles? What steps have you taken to reduce

22 FEBRUARY 2022

WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

Keeping things clean whilst keeping it green Daniel Took, head of professional product marketing at Kärcher UK, discusses the sustainable revolution and how businesses can adopt more sustainable cleaning methods.

SUSTAINABILITY is an increasingly important

output for those less energy intensive jobs. The

focus for many within the cleaning industry and

36V battery can be used for larger machines and

one taken seriously at Karcher UK. From our

more energy intensive cleaning machines.

As the batteries are interchangeable, users

robust plans for our factories to be climateneutral to optimising our product packaging

can ensure that they always have the battery

and increasing the amount of recycled plastic

power that they need. Rather than purchasing

used in our products, sustainability is more

lots of batteries of multiple sizes and outputs,

than a buzzword, it requires action. With this in

the Battery Universe System reduces the

mind, we have carefully developed our Battery

environmental impact as the end user needs

Universe Platform to help facilities managers

less batteries to power a range of appliances.

make a lasting change to their energy output.

For example, a facilities manager can easily go from using the hand-held battery-operated

The Battery Universe includes over 40 different machines from garden and lawn

HV 1/1 Bp Fs vacuum cleaner to swiftly clean

maintenance to building site cleaning to

carpeted flooring to using the ES 1/7 Bp electrostatic sprayer for effective disinfection

help users get the most from their switch to battery power. Rather than develop a series of

batteries that can power every machine in the

of surfaces without the need to find different

machines that each run off their own battery,

range. The 18V battery is ideal for handheld

batteries for each machine.

the Battery Universe is made up of just two

appliances, offering great range and power

Continued on Page 24.

Problem solved At Prochem, we supply innovative, effective cleaning solutions and equipment for carpets, upholstery and floors to professional users. We also provide comprehensive, industry recognised training for new entrants to the industry and experienced contractors alike. So whatever products, equipment, skills and knowledge you need, get in touch with us and we’ll solve your problem.

020 8974 1515

WWW.CLEANINGMAG.COM

sales@prochem.co.uk

www.prochem.co.uk

FEBRUARY 2022 23

C&M

SUSTAINABLE CLEANING

Vortex One – removing single use plastic from your cleaning regime OES is a UK-based, next generation

Matt Burtinshaw, managing

virus protection company working

director of Lime Supply, said: “We

closely with Lime Supply, a national

have been working with OES for

supply house, to introduce innovative

a number of years now and their

and sustainable products. The focus

track record on viral protection is

is on removing single use plastic from

well established. However, when we

cleaning processes while improving

started discussing Vortex One, we

standards and reducing costs.

realised there was a real opportunity to take the market leading OES

Vortex One is a super concentrate all-in-one EN 14476 sanitiser, cleaner

anti-viral cleaning performance

and deodoriser designed for today’s

and deliver it in a truly sustainable

post-pandemic challenges. This

package. One that could save our

product is designed to be truly

customers up to 50% on their

sustainable. Key benefits include:

chemical costs while allowing them

• Economical: each super concentrate

to meet their environmental, social

dose-controlled bottle can make 100

and governance targets. This was

x 750ml antibacterial cleaning sprays

too good an opportunity to miss,

or 50 double dose antiviral cleaning

and along with Tim Jevons at OES

sprays, saving up to 20kg of single use

we believe we can re-educate

plastic and 1.7kg of carbon emissions

the marketplace that cleaning

on delivery when compared to

sustainably does not have to mean

standard 750ml RTU products.

lowering standards and spending more - but in fact can improve

• Closed-loop: the bottle is designed to be re-used. Simply Freepost

performance and save money while

the bottle back to be recycled and

protecting people in the post-

reused again and again, removing

pandemic world and still put the

more plastic from landfill.

environment first.”

• Re-use: the Vortex One re-usable spray bottle

as large an impact as possible, and this is

Vortex One is used across a wide spectrum

is made in the UK from 100% recycled milk

where Vortex One excels. Not only is it tested

of sites in the UK with great feedback across

bottles and is 100% recyclable, so not only

to EN12776, EN14476, EN1275, EN1650, and

the board. Paul Ashton, CEO at Birkin Cleaning

can this eco-friendly bottle be used multiple

EN13704 and has a 1-minute deactivation

Services, said: “Since using Vortex One across

times, but when it finally reaches the end of

rate against Coronavirus, but it is also multi-

a range of high-profile sites, the front-line

its life it can be easily recycled. Reducing

purpose. It can be used to sanitise, clean and

feedback from the team has been fantastic.

landfill further.

deodorise hard surfaces, carpets, glass, mirrors,

Vortex One is helping us achieve our ESG goals

washrooms, and many other applications,

by supporting UK-based supply chain, removing

toxicity and is water-based so is as eco-friendly

reducing operative training time and improving

single use plastic from our cleaning regime

in use as it is in design, and is as kind to the

standards. From a sustainable viewpoint

and ensuring accurate dosage, increasing

user as it is to the environment.

this replaces multiple potentially toxic and

hygiene standards and encouraging employee

unsustainable chemicals with one simple eco-

engagement through the recycling scheme.”

manufacturers want it to be able to make

friendly solution, all while reducing COSHH.

WWW.LIMESUPPLY.COM

Continued from Page 23.

no cables to unwind and re-coil, the use of

exactly how long they have left until the

battery-powered machines can save up to

battery needs to be charged.

• Safe: Vortex one is CLP free, has low aquatic

When designing a sustainable product,

Moving over to battery power supports efficiency when it is required most. From

20% work time compared to corded models.

The intuitive LCD display with real-time

As we continue to look for more sustainable cleaning methods, making

spills to scrubbing hard floors, the mess can

technology keeps the user informed by

the move to battery power is one way we

be effortlessly cleaned without the need

displaying the runtime and charge time in

can reduce our energy usage without

for hazardous wires strewn across the floor

minutes, alongside the remaining battery

sacrificing performance.

- ideal for the service industry. As there are

capacity. This allows the user to know

WWW.KARCHER.CO.UK

24 FEBRUARY 2022

WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

Environmental protection starts with awareness CLIMATE neutral by 2050: this is the ambitious

making it possible for them to take care of an

their amount is the first step towards

goal that Europe has set itself to tackle the

invaluable natural heritage.

sustainable development.

climate change we are witnessing, which is

The Carbon Footprint system lays the

For this reason, TTS has developed a

now an urgent threat that requires specific and

foundations for the definition of emission

computerised system that allows the counting

prompt actions to combat global warming.

offsetting programmes as well as the

of greenhouse gas emissions for each phase

In the current scenario, the green approach

implementation of other appropriate actions

of the lifecycle of the trolleys and other

must become a priority: today more than ever,

- understanding where the greenhouse gas

equipment, from the supply of raw materials

it is pivotal to reduce as much as possible

emissions are occurring and quantifying

to the disposal at the end of their life (LCA -

the emissions of greenhouse gas and offset

life cycle assessment). The work carried out

the inevitable to achieve an overall balance

has made it possible to achieve important

between emissions produced and taken out of

milestones: TTS is one of the first companies in

the atmosphere.

the world to have obtained certification for the

In 2019 TTS started a long-term

implementation of Carbon Footprint Systematic

compensation programme to fully absorb

Approach and the Magic Line 120 trolley is

the emissions associated with the annual

the first product to have obtained the Carbon

production of Magic, thus making it a carbon

Footprint Italy mark.

neutral trolley line - a concrete action against

The Carbon Footprint Systematic Approach

climate change that not only allows the

defined in the UNI EN ISO 14067:2018 standard

absorption of CO2 but also helps to safeguard

represents an innovative tool for systematically

endangered ecosystems, preserve biodiversity

and quickly quantifying the environmental Continued on Page 26.

and protect the work of local communities

Lead Carbon AGM Technology • Fit & Forget - maintenance-free • 1,000 cycles @60% DOD • Wide operating temperature range • Non-hazardous: suitable for airside applications

Lithium-Ion Technology • Reduces replacement cost with up to 2,000 cycles @100% DOD • Fit & forget – maintenance free • Lasting up to 20x longer than lead acid batteries • Full and deep cycle recharge in less than 1 hour • Specially-developed BMS System • Long warranty of up to 3 years

Leoch is perfectly placed with a range of reliable technologies, to deliver the ideal solution for maximum operational efficiency of battery-powered machines in the cleaning sector. Both Lithium (12&24V) and Lead Carbon AGM LDC ranges are offered at the correct size for all models of cleaners, having amazing charging capabilities to deliver the right power needed.

For enquires please contact LEOCH BATTERY UK LTD. By phone on 01858 433 330, email us at sales.uk@leoch.com or visit our website: www.leochbattery.co.uk LBUK_AD_Cleaning_Maint_DEC_2021_185x128.indd 1

WWW.CLEANINGMAG.COM

29/10/2021 13:44

FEBRUARY 2022 25

C&M

SUSTAINABLE CLEANING

Briggs Equipment celebrates carbon neutral status THE Briggs commitment to sustainability isn’t just a slogan, it’s a long-term culture that will benefit its people, customers and the environment itself.

Briggs Equipment, the asset management and engineering services specialist, has underlined its ongoing commitment to sustainability by becoming an officially accredited carbon neutral business. The company will also be implementing a wide-ranging environmental strategy that will ensure Briggs and its customers can continue to operate in a sustainable fashion moving forward.

Working with Carbon Neutral Britain, Briggs is offsetting its carbon footprint via approved projects that contribute towards protecting the environment and supporting communities across the world with sustainable development.

Additionally, Briggs is pledging to plant a tree for every new machine it sells. This activity will see thousands of new trees planted in the UK These developments have enabled Briggs

We are pushing forward with a wide range

customers to invest with confidence in

of projects and initiatives that will deliver

is exploring a wide range of transformational

electrification across their equipment fleets

significant benefits and allow our customers to

infrastructure projects. This includes

and as a result they’re experiencing significant

build their carbon strategy in partnership with

investigating the installation of green energy

environmental benefits.

us. We’re also exploring various infrastructure

each year.

To support this initial work, the company

options like solar and wind power for onsite

Briggs Equipment’s group managing director,

projects for renewable energy generation at

storage, the continued roll-out of hybrid

Pete Jones, said: “We’re incredibly passionate

our premises that will contribute significantly

and electric vehicles in its company fleet,

about our environmental responsibilities and

to our green objectives. The phasing out of

the installation of electric charging points at

recognise the importance of operating as a

diesel and petrol vehicles from our company

Briggs locations, ongoing promotion of green

sustainable organisation. This new programme

fleet, switching to hybrid and electric vehicles is

technology, and much more.

of activity is a natural evolution for our business

already well underway. Many of our customers

as for many years we’ve provided our customers

are also embarking on their own ‘green

advancements in battery technology, bringing

with various tools to reduce their, and our,

journey’ and we are pleased to see the industry

electrification to more and more applications

environmental impact. Our certification and

responding to the challenges ahead. Briggs is

and larger and larger equipment. This

offsetting initiative with Carbon Neutral Britain

here to support those companies as they evolve

applies across the spectrum from warehouse

provides an umbrella for all these activities to

towards a more sustainable model of working.”

operations to ports and container handling.

come together as a comprehensive approach.

WWW.BRIGGSEQUIPMENT.CO.UK

Continued from Page 25.

grips are just some of the solutions developed

footprint of products, with important wide-ranging

by TTS to optimise packaging and therefore

reporting the product's performance level in

benefits. First, identifying the most critical phases

transport, reducing environmental impact. In

terms of sustainability, making the community

allows improvement actions to be outlined

addition, the plastic used to produce the products

aware of the impact on the environment. In

and implemented. Starting from the collected

comes exclusively from selected suppliers

this regard, TTS shares the quantification of

data, TTS can make choices from a sustainable

located at a maximum distance of 45km from

the emissions associated with each phase of

perspective to minimise the emissions related

the company's headquarters. This proximity to

a product’s life to encourage a conscious and

to its production. For example, products are

manufacturers and printers not only guarantees

responsible choice by the consumer in the

designed to be as compact as possible: stackable

the origin of the materials but also reduces CO2

purchase phase.

frames, foldable bag holders and compactable

emissions associated with transport.

WWW.TTSYSTEM.COM

In recent years there have been significant

26 FEBRUARY 2022

Quantifying the carbon footprint also means

WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

SYR Switch - using recycled materials to create cleaning tools WITH endless news stories on the negative

of cleaning products that work to make the

the factory environment, SYR also offers an

environmental effects of plastic pollution,

most of available resources.

additional method of making the most of the

minimising plastic usage and waste as much

Through SYR’s advanced tooling and

earth’s finite resources: Cradle to Cradle, a

as possible has become a trending concern in

manufacturing processes, the creation of

closed-loop recycling system. While all SYR

recent years. With businesses and individuals

products like the LTS and TC20 mopping

products have been built to last, in the event

alike seeking greener options, this has been

combos generate very little waste, with >1%

that they should need to be replaced, the

a challenge for the cleaning industry due

scrap left after the moulding process. Even

Cradle to Cradle scheme allows customers to

to reliance on plastic in the manufacture of

this, however, is not wasted. Plastic, previously

send their old polypropylene products back

many cleaning tools, from antibacterial wipes

destined for landfill is given a new life, used

to SYR. Cleaning tools can be challenging to

to rotary floor machines. Demand may be

to create the SYR Switch range, a collection of

recycle, instead ending up in landfill when

higher than ever for sustainable alternatives to

cleaning tools made with recycled materials.

discarded. Cradle to Cradle offers a more sustainable option, working to halt the

traditional cleaning products, but it is vital that

Using would-be waste to recreate some of

such tools are fit for purpose and able to clean

SYR’s most popular cleaning tools, all Switch

progression of product to landfill by creating

to the same high standard.

products are built to have the same quality and

a circular economy.

SYR, as a global manufacturer of cleaning

durability as any virgin plastic product. From

Using SYR’s advanced recycling techniques,

products, has striven for more than 60 years

the Safeguard-R, a safety sign as tough and

recycled components and regrind plastics are

to provide solutions to a multitude of hygiene

reliable as its non-recycled counterparts, to

shaped into brand new SYR Switch products.

challenges. Beginning life as a small family

the LTS-R, a mopping combo equipped with a

In addition to reducing the amount of waste

business, SYR has always been aware of

multitude of innovative and ergonomic features

both SYR and its customers produce, this

its responsibility to the communities and

made from recycled materials, SYR Switch is

system is a future-proof method of creating

environments in which it operates, a mindset

evidence that customers need not compromise

durable and efficient cleaning tools, making

which has driven its pursuit of innovation. Most

on efficiency or performance in order to make

the most of all usable resources, protecting the

recently, it has turned its attention to achieving

more eco-friendly cleaning choices.

environment and saving businesses time and

sustainability in its business, and helping customers to do the same, by creating a range

WWW.CLEANINGMAG.COM

Just as SYR Switch ensures a manufacturing system with 0% waste in

money in the process.

WWW.SYRCLEAN.COM

FEBRUARY 2022 27

C&M

SUSTAINABLE CLEANING

The future of green cleaning Hannah Wilson, marketing executive at Kingdom Cleaning, reports.

BEING socially conscious and environmentally responsible is a prerequisite for many businesses in 2022. Tackling the issues of air pollution, water pollution, ozone depletion, and climate change are positions cleaning companies will want to take for the environment and their own client acquisition and revenue.

Many commercial cleaning companies are now offering and applying green cleaning solutions to reduce their environmental impact and keep their employees and customers happy. But what are the best practices for going green? And what does the future look like for green cleaning?

Changing the products you use When you’re looking at changing your cleaning practices, your first step should be to look into the chemicals and products you use. Many cleaning products are made

happiness and productivity. This means less

technology. As your business grows, you’ll

up of volatile organic compounds (VOCs)

turnover and fewer costs for your business.

want to invest more time and money into it. These technologies include ATP testing,

which pollute the air and can trigger health issues such as asthma attacks and eczema

Waste and packaging management

providing data on hygiene levels and

and contribute to smog and inhibiting

Equally as important as chemical use in

formulating a cleaning regime for touchpoints

plant growth. These compounds are often

cleaning agents is being environmentally

and high traffic areas. By taking a swab before

used in air fresheners, floor care products,

conscious regarding waste and packaging.

and after cleaning and inserting it into a

all-purpose cleaners, bathroom and tile

Government figures for 2020 show that 67.2%

handheld device, ATP testing can analyse the

cleaners, carpet and glass cleaners, and

of UK packaging waste was either recycled or

data and monitor hygiene levels at the touch

many others.

recovered, but this figure can and should go up.

of a button, so employees know where and

It’s essential to look out for these

Products to consider when seeking to

when to target their cleaning.

Ultraviolet disinfection devices are

compounds, including formaldehyde,

avoid waste are those made with a high

terpenes, phenol, methylene chloride,

percentage of recycled or recyclable

among the most exciting innovations for

and acetaldehyde, so you know you aren’t

materials. This includes hand towels,

green cleaning and have proven effective in

contributing to environmental and physical

toilet paper and even reusable mop heads

healthcare settings. These devices disinfect

harm. You should also consider your

made from recycled paper. Cleaning with

by irradiating microorganisms. They can be

chemical storage, disposal and labelling as

microfiber rags rather than disposable

portable and used to disinfect the air, water

part of this process.

towels, avoiding plastic bin liners for

and non-porous surfaces, providing next-level

recyclable materials and using plastic-free

protection to your regular cleaning activities.

Some companies have begun developing green alternatives to cleaning products,

equipment like wooden toilet brushes are

such as Smol’s toxic-free surface sprays and

great ways to reduce your cleaning waste.

Bio-D’s hypoallergenic toilet cleaner. Green

Reducing your water waste will also help

Becoming a green cleaning company isn’t a quick fix and staying up to date with the latest environmental news and technology

cleaning can help reduce health issues

improve your environmentally friendly

is essential. You can follow the future of

associated with harsh cleaning chemicals.

practices. Low moisture carpet cleaning

green cleaning by monitoring your cleaning

Not only are your employees safer, but you

has proven effective, faster and uses fewer

products, using recyclable equipment

can also reduce the significant costs related

chemicals, meaning you’re getting a job well

and even investing in new technologies.

to employees being absent due to illnesses

done without wasting water.

All of this is helpful to the environment and demonstrates that your company is a

and the resulting loss of productivity.

New technologies

responsible, socially conscious business that

your employees with a safe and healthy work

Being environmentally conscious also means

customers will want to work with.

environment leads to higher job satisfaction,

staying on top of the latest green cleaning

WWW.KINGDOM.CO.UK

Studies have also shown that providing

28 FEBRUARY 2022

WWW.CLEANINGMAG.COM

Products & Services Directory

to advertise call 01737 855086

COMPUTER SOFTWARE

HYGIENE SUPPLIES

FULLY INTEGRATED SOFTWARE

FOR CLEANING/FM CONTRACTORS

| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk

FEMININE HYGIENE

FEMININE HYGIENE BINS

C and M product services.pdf 1 28/03/2019 13:33:39

SOFTWARE / TECHNOLOGY

C

Brimaid Ltd, Valley Mills Valley Road, Bradford BD1 4RU Tel: 01274 728837 Fax: 01274 734351 www.brimaid.co.uk

M

SOFTWARE / TECHNOLOGY

Business Software for Janitorial Distributors

Y

CM

MY

CY

CMY

K

GUM REMOVAL

www.bluerocksystems.co.uk

GUM & GRAFFITI REMOVAL

 SELF CONTAINED  MOBILE  VAN OR TRAILER Trafalgar Cleaning Equipment

01403 273 444 HAND HYGIENE

Products & Services directory To reach your potential customers advertise in C&M’s new Products and Services Directory.

Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 • Email: michelleandrews@quartzltd.com

C&M

PRODUCT NEWS HYDRO Systems has introduced the Multi-Washer 3000 Series with EvoClean

Multi-Washer 3000 Series for onpremise laundry launched

for reliable chemical dispensing for on-premise laundries. One system can support up to three washers and dose up to eight products, and offers detailed reporting and cost-saving opportunities.

“The Multi-Washer 3000 Series is a single venturi-based dispensing system that provides reliable and accurate dosing across all the washers operating in a laundry facility,” said John Goetz, global product manager, Hydro Systems. “This helps our customers reduce water, energy

and rewash costs.”

Multi-Washer 3000 leverages Hydro Connect, a cloud-based management tool, that gives laundries insightful data and recommendations to improve operational efficiency and profitability. Hydro Connect also enables remote configuration changes from any global location with an Internet connection.

“Multi-Washer 3000 Series is yet another example of how Hydro Connect is giving chemical providers and end users increased visibility into their operations so they can optimize production, reduce costs and enhance customer satisfaction,” added Goetz.

WWW.HYDROSYSTEMSCO.COM TORK has expanded its Tork PeakServe Continuous Hand Towel Roll family by adding a high-performance refill along with two new dispensers. The new refill delivers softness and enhanced performance while also being 20% more absorbent than regular Tork PeakServe towels. It has an attractive visual appearance and features the iconic Tork leaf. It allows facility managers to create different levels of washroom experiences within one facility while using the same dispensing system.

“A common challenge in large, high-traffic facilities is that the washrooms all have different layouts and attract varying traffic flows,” said Essity’s sales manager, Stuart

Essity expands Tork PeakServe range

Hands. “Facility managers are then tempted to use a range of different hand drying solutions throughout the building, which adds complexity to the washroom maintenance and inventory management. The expansion of the Tork PeakServe range means facility managers can now install one system across an entire building or complex, creating different washroom experiences while also saving time and freeing up space in storage cupboards and on cleaning trolleys.”

WWW.TORK.CO.UK EMPLOYERS can help make their indoor spaces safer with Philips new UV-C air disinfection unit. Now being supplied by UV specialist, Jenton Group, the

UV-C air disinfection unit launched

portable, environmentally-friendly system is a powerful and effective way of disinfecting air in buildings. It provides well-controlled UV irradiance to inactivate the majority of bacteria and viruses, including SARS-Cov-2, which is circulating in the air inside the unit.

With Philips reporting that aerosols are the main cause of transmission of SARS-Cov-2, the new moveable air disinfection unit significantly increases the number of effective air changes in a room. Key to making the best use of UV-C

technology, the infected air passes through the unit and is then expelled as clean air from the upper side.

WWW.JENTON.CO.UK

30 FEBRUARY 2022

WWW.CLEANINGMAG.COM

PRODUCT NEWS

C&M

INITIAL Washroom Hygiene has launched Luna Dry and Luna Mini Dry, the latest innovations to its hand dryer range. The Luna range has been engineered to be Initial’s most efficient and hygienic

Initial reveals new hand dryer range

hand drying solution to date, and both models are available in three high gloss UV anti-scratch finishes.

Sian Walkling, product marketing manager at Initial Washroom Hygiene, said: “Businesses need to do everything they can to promote effective hand hygiene in order to help prevent the spread of bacteria and illnesses. It’s particularly

important as our latest research revealed that just two thirds (66%) of Brits say they always wash their hands after using a public washroom, compared to 74% in 2018. Damp hands spread more bacteria than dry hands, so hand drying is as important as handwashing when it comes to hand hygiene. The Luna Dry has been engineered to provide not only an antimicrobial unit protection, but also help to clean the air when in use. With a more efficient operation to reduce its environmental impact, Luna Dry is the perfect solution to meet consumer demands for hygiene, compliance and sustainability.”

EDITOR

Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR

Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER

Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR

Tony Crinion CEO

Steve Diprose CO-CHAIRMAN

WWW.INITIAL.CO.UK

Paul Michael DIGITAL MEMBERSHIP ENQUIRIES

BUILDING on US success, EvaClean’s founder and chairman, RJ

EvaClean launches global expansion strategy

Valentine, has added an executive team to lead a programme of

Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028

international expansion. Valentine said: “COVID-19 significantly accelerated growth opportunities for this business. Guided by CEO Steve Wilson, COO Kurt Wong, CMO Dan Clifford, and global VP of sales Rich Prinz, EvaClean is prepared to help save lives worldwide by mitigating the multitude of infectious illnesses that already exist, as well as those yet to come.”

The initial phase of EvaClean’s EU expansion includes serving

the UK and eight EU countries. Plans for roll out across the entire EU are already in progress. EvaClean Europe will be headquartered in Ireland, with international business development based in Amsterdam.

WWW.EVACLEAN.COM

PUBLISHED BY

Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com

ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2022 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

WWW.CLEANINGMAG.COM

FEBRUARY 2022 31

You don’t need an MP in your contacts to win local contracts.

Scan m

e!

Start your FREE trial now at

opportuni.com

Calling all business owners and sales teams!

OPPORTUNI matches your business with relevant, high-value, and business-changing local contracts.