Cleaning & Maintenance - January 2021 by Quartz Business Media

The Official Partner of the Cleaning Show

JANUARY 2 021

PLUS: • Industry news • People • Contracts • Products

Floorcare/Carpet Cleaning Wet and dirty floors – both hard and carpeted - can be a common occurrence during the winter months when bad weather means building occupiers and visitors bring more water and soiling inside on their shoes. This feature takes a look at current developments in both hard floor and carpet cleaning machines and products.

Face to Face With Matt Hayas and John Goetz, global product managers at Hydro Systems. >>> page 29

The modern appeal of the livery John Shonfeld, Master of WCEC, shares his thoughts on why joining a livery company is relevant to today’s industry professionals. >>> page 18

>>> page 22

WWW.CLEANINGMAG.COM

Don’t miss the UK’s largest event dedicated to cleaning, hygiene & facilities management

THE

CLEANING SHOW 2021

PUT THE DATES IN YOUR DIARY TODAY!

8-10 JUNE 2021 EXCEL • LONDON @TheCleaningShow

www.cleaningshow.co.uk/london

CleaningShow

EDITOR’S LETTER C&M

A change for good

As we look forward to the year ahead and, in time, life without COVID-19 restrictions, major businesses across the cleaning and hygiene sector are considering what life will be like after the pandemic and how lessons learned during the past few months can serve us well in the future. In the run-up to Christmas, ABM UK conducted a survey of 1000 people exploring the public’s perception of buildings in relation to the visibility of cleaning operatives, compared to life preCOVID-19. It concluded that, despite once being a service that was kept behind the scenes, cleaning in public spaces is now proving to be the key factor in regaining consumer confidence. It showed that the mere sight of disinfection taking place in public spaces can go a long way to creating the confidence people need to feel safe. John McPherson, ABM UK’s MD, said: “Crucially, 45% of survey respondents agreed that the visibility of cleaning in progress would encourage them to return to a built environment, whether that’s an office space, shopping centre or airport. COVID-19 represents a turning point for the facilities services industry where, in the past, facilities services often went unnoticed. It now has national awareness and represents a gateway for the UK to reopen and stay that way. As we continually adapt to changing restrictions and navigate the winter season, businesses which want to instil confidence in their customers need to bring their cleaning and disinfection practices out for the public to see. It’s about going beyond the hand sanitising stations and the two metre markers - the conscious consumer wants to see proof of cleaners in action.” Looking further ahead, Steve Broughton, CEO of SafeGroup Services, believes a transformed cleaning industry can play a key role in Health Secretary Matt Hancock’s vision of COVID-19 testing technologies transforming future health. Broughton says it is an example of how COVID-19 will fundamentally

change the lives of many millions of people in the UK, but not necessarily negatively. He was commenting after Matt Hancock told a parliamentary committee of MPs the mass testing system set up to tackle COVID-19 could continue to be used to tackle other deadly diseases. Broughton said: “I could immediately see how the cleaning industry can support his vision. We can help organisations across the UK create healthier and happier environments for staff, customers and the wider public. Mr Hancock’s vision acknowledges COVID-19 is likely to have changed our attitude to infection for good. Early intervention to prevent serious illness will have to go hand-in-hand with more intensive disinfection in workplaces and public spaces. This will be a job for a transformed cleaning industry.” Already recognised as key workers, the potential for cleaning operatives, cleaning and FM businesses, as well as equipment and consumable suppliers to play a critical role in building public confidence and protecting public health and safety well beyond COVID-19 are clear to see. What has been achieved during the COVID crisis will serve us well long into the future. I wish you a very happy New Year and a clean, tidy and healthy month ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

JANUARY 2021 3

STANDARDS & BEST PRACTICE

It’s Here! The new and long-awaited publication Standards & Best Practice from BICSc Standards & Best Practice offers a wealth of knowledge and explains how the BICSc ethos and principles of cleaning can be adapted to suit a professional cleaning company.

Contents Include

BICSc recommended colour-coding

The Cleaning Professional’s Skills Suite explained

‘BICSc Outcome Criteria’ - Learn an effective and efficient way of measuring cleanliness and what is and isn’t acceptable

‘BICSc Compound Productivity Rates’ provide a standardised figure for calculating time needed to complete a cleaning operation

AVAILABLE FROM OUR ONLINE SHOP

#BeBICSc

ftnl

bics.org.uk

CONTENTS C&M

20 Feature: Floorcare/Carpet Cleaning. Wet and dirty floors – both hard and carpeted - can be a common occurrence during the winter months when bad weather means building occupiers and visitors bring more water and soiling inside on their shoes. This feature takes a look at current developments in both hard floor and carpet cleaning machines and products.

JANUARY 2021

06 11 12 16 17

Industry News. In the news this month… APPG to give cleaning and hygiene industry a voice in Parliament, Research shows visible cleaning is key to customer confidence, Cleaning a path to COVID-19 recovery and future health People. Personnel news and new appointments from across the cleaning and FM sectors. Contracts. We take a look at all the latest contracts awarded across the industry. Special Report: The modern appeal of the livery. John Shonfeld, Master of WCEC, shares his thoughts on why joining a livery company is relevant to today’s industry professionals.

Special Report: COVID-19 Update. C&M provides a round-up of the cleaning industry’s continuing role in meeting the challenges posed by COVID-19. This month, Tony Sullivan, environmental and decontamination services manager based at University Hospital of North Tees, gives an overview of cleaning during the COVID-19 pandemic, and Mark Wintle, sales and marketing manager at P-Wave, looks at breaking the chain of infection through innovation.

Face to Face: With Matt Hayas and John Goetz, global product managers at Hydro Systems.

New Products. An overview of some of the new products available on the market this month.

03 Editor’s Comment

13 BICSc Comment

A look at the cleaning sector this month.

Correct diagnosis.

WWW.CLEANINGMAG.COM

14 BCC Comment What you don’t know about livery companies. The WCEC’s Barrie Torbett reports.

15 A job worth doing – a contractor’s blog. Lee Andrews reports.

JANUARY 2021 5

C&M INDUSTRY NEWS

APPG to give cleaning and hygiene industry a voice in Parliament

Research shows visible cleaning is key to customer confidence ONCE a service that was kept behind the scenes, cleaning in public spaces is now proving to be the key factor in regaining consumer confidence. Independent research commissioned by ABM UK has explored the perception of built environments with regards to the visibility of cleaning operatives now, compared to life pre-COVID-19. It shows that the mere sight of disinfection happening in public spaces can go a long way to creating the confidence people need to feel safe and return to the site.   Of the 1000 research participants, 61% said

THE British Cleaning Council (BCC) is

and hygiene industry is the next step in that

that seeing cleaning operatives in public spaces

sponsoring the creation of an All-Party

process. Through it, we will ensure that MPs,

makes them feel that safety measures are being

Parliamentary Group (APPG) to represent

ministers and the Government are made aware

taken seriously and nearly half (48%) agreed it

the cleaning and hygiene sector in the

of the huge size of this industry, its massive

reminds them to stay alert. A quarter of people

Houses of Parliament.

contribution to the economy and the vital

said that visible cleaning instilled a sense of

role that cleaning and hygiene operatives

trust in the environment and 27% agreed it

Parliament, allow it to influence discussions,

have in protecting people’s health and safety,

made them feel safe.

debate and pose questions, and to influence

particularly as we recover from the pandemic.

ministers and the Government. The BCC has

The APPG will enable us to provide expert

director, said: “Crucially, 45% of survey

been working to attract prominent MPs to

guidance and assistance to the Government

respondents agreed that the visibility of

join the All-Party Parliamentary Group for the

and the country, allow us to put critical and

cleaning in progress would encourage them

Cleaning and Hygiene Industry, particularly

relevant issues on the Parliamentary agenda

to return to a built environment, whether

those who represent constituencies where

and provide a forum for an exchange of

that’s an office space, shopping centre

cleaning and hygiene sector businesses are

views between MPs and those involved in the

or airport. COVID-19 represents a turning

based, particularly SMEs.

cleaning and hygiene industry. It will give the

point for the facilities services industry

industry, the BCC and all our members a voice

where, in the past, facilities services often

former Member of Parliament for Stirling, who

at the highest levels, helping to ensure that

went unnoticed. It now has national

knows the cleaning and hygiene industry well,

we have a say when decisions are made that

awareness and represents a gateway for

as both a former sales director with Kimberly-

affect us, at a time when we have never been so

the UK to reopen and stay that way. As we

Clark Professional before his election and as an

depended on or needed so much.”

continually adapt to changing restrictions

The aim is to give the industry a voice in

It is working alongside Stephen Kerr, the

unpaid Parliamentary Adviser to the Cleaning

Stephen Kerr said: “The APPG will make

John McPherson, ABM UK managing

and navigate the winter season, businesses

& Hygiene Suppliers Association (CHSA) during

a massive difference by ensuring MPs are

which want to instil confidence in their

his time as an MP.

informed and aware of issues relating to the

customers need to bring their cleaning and

cleaning and hygiene sector. It is about MPs

disinfection practices out for the public

establishment of any APPG and it is hoped

working together with the BCC to get the UK

to see. It’s about going beyond the hand

that this ‘inauguration’ could happen early

cleaning industry a fair hearing in Parliament

sanitising stations and the two metre markers

in 2021. The group would also elect its own

and with ministers. Over the past five years,

- the conscious consumer wants to see proof

chair. Details of its membership cannot be

with Brexit and Covid, we have seen that

of cleaners in action.”

confirmed until then.

it is essential for business to engage with

Parliament needs to approve the

When asked about their attitudes to seeing

politicians. MPs need good information about

cleaning operatives doing their job in public

“Cleaning and hygiene operatives were once

business. When they make policy decisions

spaces pre-COVID-19, a fifth of people admitted

known as an invisible workforce but during the

which are detrimental to a particular business

that they thought cleaning was something

Coronavirus pandemic and due to the BCC’s

sector, it is usually because that business has

that should happen after hours or behind the

constant lobbying, there is now much more

not communicated with them, so they are not

scenes. This is compared to just 2% who think

recognition of the industry and its operatives.

fully informed.”

the same post-COVID-19.

The creation of an APPG for the cleaning

WWW.BRITISHCLEANINGCOUNCIL.ORG

WWW.ENHANCEDCLEAN.CO.UK

Chairman of the BCC, Paul Thrupp, said:

6 JANUARY 2021

WWW.CLEANINGMAG.COM

WHEN SIMPLICITY IS ALL YOU NEED

EvoOne Dosing Accuracy At Your Fingertips With the EvoOne, Hydro Systems has developed an innovative and versatile push pump system for consistent, accurate chemical dosing. Compact and adjustable with no requirement for a water line connection, EvoOne removes the risk of double dosing and allows for chemical exclusivity. The EvoOne has been specificially configured to allow for minimal maintenance and eliminate downtime. Lightweight, with a simplified design, the EvoOne is a subtle yet substantial addition to any environment allowing you to clean with confidence.

hydrosystemseurope.com

+49 (O) 2O65 892O5-O

C&M INDUSTRY NEWS

Wychavon District Council takes top prize at LoY Awards WYCHAVON District Council has been awarded the Overall Loo of the Year Awards Trophy in the 2020 Loo of the Year Awards. A regular annual entrant, the council achieved 10 platinum and one diamond award (the only local authority to achieve the ultimate diamond grade) and was the first local authority to become the Overall Loo of the Year Awards winner since 2014. The council was also awarded the Space to Change Toilet UK Trophy in a total of nine UK and national awards for England. Due to COVID-19 restrictions on events, the annual Loo of the Year Awards event planned for 4 December was cancelled but the awards were presented to the council in a ceremony at its council office. Awards managing director, Mike Bone,

In the 2020 Washroom Cleaner of the Year

Buttercrane Centre Newry, The Hideaway@

said: “Wychavon DC has entered the Loo of

Awards, Axis Cleaning and Support Services

Baxby Manor, Danfo (UK) Ltd, and the

the Year Awards for several years and won

weas awarded the 2020 UK External Contractor

University of Surrey. The winners were

many national and UK awards. It is proud of

Cleaning Team Trophy and Amenca, an Axis

selected from entries in 61 entry categories

its public toilets which include male, female,

cleaner at the Ashley Shopping Centre Epsom,

across all market sectors. All trophies were

baby change, accessible, and multiple

was awarded the Individual Washroom Cleaner

delivered to the winners personally (except

Changing Places/Space to Change facilities

of the Year Awards Trophy. JD Wetherspoon

Buttercrane in Northern Ireland) and

but is not complacent and has further

was presented with the In-House Cleaning

presentations were made where possible

enhancements planned for 2021. The high

Team Trophy.

subject to COVID-19 restrictions.

standards of washroom provision, cleaning

Other 2020 Loo of the Year Award UK/

and maintenance have been recognised with

Ireland trophies were awarded to the

the ultimate accolade - the Overall Loo of the

Wellcome Collection, JD Wetherspoon,

Year Awards Trophy.”

McLean Restaurants T/A McDonald’s,

Full details of the 2020 awards results are available at: WWW.LOO.CO.UK. The next Loo of the Year Awards Event will be held on Friday 3 December 2021.

Cleaning a path to COVID-19 recovery and future health STEVE Broughton, founder and CEO of

serious illness would save money, not cost

SafeGroup Services, has commented on how a

more. Steve Broughton continued: “This makes

transformed cleaning industry can play a key

perfect sense. The system will be needed again

role in Health Secretary Matt Hancock’s vision

for the next pandemic. And the best way to

of COVID-19 testing technologies transforming

maintain such capability is to use it, develop

future health. Broughton says it is an example

it, and perfect it. This new approach will have

of how COVID-19 will fundamentally change the

to operate in tandem with other changes to

lives of many millions of people in the UK, but

everyday practice, also triggered by COVID-19.

not necessarily negatively.

One of them is our approach to hygiene and cleaning. New standards of disinfection are very

He was commenting after Matt Hancock told a parliamentary committee of MPs

for staff, customers and the wider public. Mr

likely to be maintained…I believe the pandemic

the mass testing system set up to tackle

Hancock’s vision acknowledges COVID-19 is

has also changed our attitudes to hygiene,

COVID-19 could continue to be used to tackle

likely to have changed our attitude to infection

probably for good - which is why more intensive

other deadly diseases. Hancock wants to

for good. Early intervention to prevent serious

cleaning is here to stay. Matt Hancock’s vision

fundamentally change the way we identify

illness will have to go hand-in-hand with more

for preventing illness adds weight to my

illness and intervene early to treat it and

intensive disinfection in workplaces and public

conviction. Employees, customers and the

prevent the suffering and cost associated

spaces. This will be a job for a transformed

public in general will demand cleaner, more

with serious disease.

cleaning industry.”

hygienic spaces. A pivot towards mass testing

Steve Broughton said: “I could immediately

Matt Hancock says he wants the newly

for illness, for example for flu, using the NHS’s

see how the cleaning industry can support his

created ‘massive diagnostic capacity’ to be

new capabilities will only embed that trend

vision. We can help organisations across the

at the centre of how the NHS treats people

more deeply.”

UK create healthier and happier environments

before they become seriously ill. Preventing

WWW.THESAFEGROUP.CO.UK

8 JANUARY 2021

WWW.CLEANINGMAG.COM

INDUSTRY NEWS C&M

Sodexo announces new approach for a peoplecentred workplace SODEXO has introduced Vital

through to employee-focused

Spaces, bringing together the

services like concierge, and

company’s diverse expertise

Sodexo will deliver this through

to provide employers with a

greater integration of its business

new approach to help them

divisions and partners such as

transform their workplaces

Sodexo Engage, Wx and Circles.

through a connected, peoplecentric approach. The workplace of today is

Julie Ennis, CEO, corporate services, Sodexo UK and Ireland, said: “The COVID-19 pandemic

not just about the physical

has had a dramatic impact on

boundaries of an office, but also

the workplace as we knew it, but

the employee experience wherever

that transformation was already

and whenever teams are working.

underway. Over the last few

Recent research from the CBI[i],

years, we have seen the gradual

in which UK businesses were

shift towards agile and flexible

questioned about plans for remote

working and, because of this

• Ideal in educational, hospitality &

and hybrid working, saw nearly

trend, we had already begun

• Contains powerful antimicrobials

half of organisations (47%) state

to look at how we can support

• Food safe, ideal for food prep areas

that beyond 2021 they believe

client organisations to maximise

work will be split evenly between

the use of their workspaces.

an office or other workplace and

Vital Spaces it is an evolution

their employees’ own homes.

of Sodexo’s wide portfolio of

With hybrid working becoming

expertise and services brought

a reality for many organisations

together to provide our clients

from 2021, Vital Spaces will

with the solutions to transform

enable a blended way of working,

their workplaces, bringing a new

bringing together everything

focus on the working experience

Sodexo can do to support adults

whether in an office, at home

at work whether in the office, at

or at a third space, and drive

home or at a third workspace.

employee engagement as a

Building out from traditional

result. We are proud that as an

iFM and food services, Vital

organisation we can support our

Spaces offers a wider range

clients, help them plan for the

of services, from consultancy,

future whilst getting the best out

space design and planning,

of spaces and people.”

benefits and rewards solutions,

WWW.SODEXOENGAGE.COM

KILLS

99.99 % OF GERMS

Alcohol Free Hand Sanitising Gel Advanced air-drying formulation quickly cleans & sanitises the hands leaving no sticky residue. • BS EN 14476:2013 all public facilities • Waterless, no need for sinks or dryers

AFHSG5-F

Alcohol Free Hand Sanitising Gel Advanced air-drying formulation quickly cleans and sanitises the hands leaving no sticky residue. • • • • • • • •

Free from alcohol & added fragrance Kills 99.99% of germs BS EN14476 : 2013 Ideal in educational, hospitality & all public facilities Food Safe , ideal for food prep areas Contains powerful antimicrobials Waterless, no need for sinks or dryers Leaves hands feeling soft T: +44 (0) 1444 244 000 E: sales@bio-productions.com W: www.bio-productions.com

WWW.CLEANINGMAG.COM

JANUARY 2021 9

C&M INDUSTRY NEWS

Second year of recognition for NIC NIC Services Group has been recognised in

the whole team at NIC who have continued to

the London Stock Exchange Group’s top 1000

deliver an outstanding service to our clients

companies to inspire Britain for the second

through these unprecedented times. I would

consecutive year. The report is an annual

like to take this opportunity to thank them all

celebration of the UK’s fastest-growing and

for their efforts.” To be included in the list, companies needed

most dynamic businesses. John Spencer, NIC Group chairman, said:

to show consistent revenue growth over a

“This recognition is a significant achievement

minimum of three years, and significantly

for the business in what has been an incredibly

outperforming their industry peers.

challenging year. The accolade is a credit to

WWW.NICGROUP.CO.UK

Two new sustainability accolades for Essity TORK manufacturer Essity has earned a place

And the company has also been rated the joint

Dagens Industri has ranked the country’s most

in the latest Dow Jones list, one of the most

most sustainable company in Sweden by the

sustainable companies in association with Lund

prestigious sustainability indices in the world.

country’s leading financial newspaper.

University every year for the past three years.

Essity qualified for inclusion in the 2020

“The past year has demonstrated how

Dow Jones Sustainability Europe Index in the

important it is for us to all contribute to

household products category, receiving high

improving hygiene standards,” said Essity

scores for its environmental and social reporting

Professional Hygiene commercial director,

as well as its work with suppliers, brand work,

Nathan Titheridge. “Sustainability encompasses

innovation, and climate strategy. Also this

a range of factors and Essity is committed not

winter the company gained joint first place

only reducing our environmental impact, but

in the Dagens Industri sustainability ranking,

also priorities such as improving the well-being

sharing the accolade with Swedish grocery

of people.”

giants ICA and Axfood. Swedish newspaper

WWW.TORK.CO.UK/ABOUT/SUSTAINABILITY

IWBI, ISSA and GBAC align to deliver streamlined COVID-19 solutions THE International WELL Building Institute

president and CEO, Rachel Gutter. “We share

(IWBI) and the Global Biorisk Advisory Council

a common commitment to deploy the places

(GBAC), a division of ISSA, has announced a

and spaces where we spend our lives as a first

joint strategic initiative to accelerate the uptake

line of defence in combating the COVID-19

of best practices that strengthen the role of

pandemic. As cleaning and sanitisation are

buildings in the fight against COVID-19 and

critical components in the defence against the

other infections.

spread of pathogens, we are confident that

Specifically, the GBAC STAR Facility

our work with ISSA will lead to an acceleration

Accreditation Program will become a recognised

of the industry’s uptake of best practices. In

path of partial compliance for cleaning and

working together, we make it easier for shared

sanitisation criteria within IWBI’s holistic WELL

customers to pursue dual designations and

health-safety rating for facility operations and

most importantly, help guests, employees

management. A GBAC STAR accreditation will

and the communities they serve get back to

count towards five of the 15 points necessary to

business with confidence.”

achieve the WELL rating overall. Furthermore,

ISSA executive director, John Barrett, said:

ISSA members and GBAC Star accredited

“Facilities using GBAC STAR as guidance know

within the third-party verified WELL health-

projects are eligible for a 25% discount when

they are using proper cleaning protocols,

safety rating is a home run, not only for every

enrolling to pursue the WELL rating.

disinfection techniques and infection

market leader in health and safety, but also for

“We could not be more excited about this

prevention practices that are critical in the age

every person who walks through the door that

joint initiative and the opportunity to partner

of COVID-19 and beyond. Leveraging the power

bears WELL health-safety rated and GBAC STAR

with the world’s leading association for the

of partnership to ensure that GBAC STAR is

accredited seals.”

cleaning industry worldwide,” said IWBI

fully supported as a critical compliance path

WWW.ISSA.COM

10 JANUARY 2021

WWW.CLEANINGMAG.COM

PEOPLE C&M

Christeyns UK MD change CHRISTEYNS UK managing director, Nick

heavily involved in acquisitions that have seen

manufacturing industry, knowing the business

Garthwaite, is retiring from his role at the

turnover grow from £21 million in 2010 to over

and our people well. I have no doubt that he will

specialist hygiene chemical manufacturer

£60 million in 2019. A strong advocate of process

lead Christeyns onward to new heights.”

after 10 years at the helm. Neil Jones, currently

thinking, his leadership has brought positive

managing director at Clover Chemicals and

results for the business, the people and the

business with a reputation for excellence and a

Christeyns Food Hygiene, both part of the

industry in general. He said: “My time at Christeyns

strong customer service ethos. I am delighted

Christeyns UK group, will be his successor.

has been exceptional. It is an amazing business

to take on the challenge of continuing the

and I have been fortunate to work with a talented

prosperity of the company and to lead the next

2010 from Siemens, has been instrumental in the

and passionate group of people. Neil is the perfect

chapter in its growth and development.”

success and growth of the Christeyns UK group,

candidate to take over, highly experienced in the

WWW.CHRISTEYNS.COM

Garthwaite, who joined the firm in August

Neil Jones said: “Christeyns is a unique

Ecocleen appoints CFO ECOCLEEN has announced the new

role as finance director at Pinewood, he was

work with Ecocleen after an illustrious career.

appointment of Chris Naisby as chief financial

instrumental in business expansion, refinancing

He is joining us at a time where our business

officer. The former finance director of the

of core debts, a delisting and relisting of

is about to go through a maturity cycle and

Pinewood Group joins the company with over

the group, and the opening of studios

he will be a great asset in helping to develop

20 years’ experience in providing strategic and

internationally. With ambitious business plans

a strong financial strategy. His experience,

financial guidance, delivering profitable growth

in place, he will bring fresh thinking to Ecocleen,

integrity and confidence in finance will help

and business transformation.

managing information and processes to ensure

bring my vision as CEO to life. Chris is also

the finance team can more proactively support

hugely aligned with our company values

the regional director’s businesses.

and I’m pleased that he is ready for this new

With Naisby’s experience in finance at both entry and board level, he has great scope for bringing his experience to Ecocleen as it stands on the cusp of major strategic change. In his

WWW.CLEANINGMAG.COM

Jean-Henri Beukes, CEO of Ecocleen, said: “We are honoured that Chris has chosen to

challenge and to make a difference.” WWW.ECOCLEEN.CO.UK

JANUARY 2021 11

C&M CONTRACTS

Preventing a dust-up in data centres DATA centres are a fast-growing market,

of floor surfaces and voids, air conditioning

presenting special cleaning needs. Figures

equipment, trunking, ducting, lighting systems,

released by M Capital Group show the global

and areas of high sensitivity.

data centre industry achieving strong growth

Nick Powis is the company’s founder and

over the next five years, reaching a compound

managing director while Gemma Charman

annual growth rate (CAGR) of 10-15%.

and Angela Ford run operations, looking

Charman continued: “Enrique went on a

after a fast-growing number of contracts

Prochem hard floor cleaning and maintenance

specialist in cleaning these anonymous-looking

across the UK and northern Europe. Gemma

training course all about different floor types at

and often secretive buildings and recently

Charman said: “Over-heating is [a major]

Chessington, checked out the machine’s dust

sourced four Prochem dual-speed rotary

issue and often this is caused by insufficiently

extractors, tried one out and bought four. Our

machines with suction kits and filter bags

clean environments. We had been using one

job is to keep dust incursion and movement

especially for the sector. Technivo offers a wide

major supplier’s machines for some time but

as low as possible to prevent it getting sucked

range of data centre support services, from

began to feel they weren’t quite right for the

into the servers. Technical cleaning is essential

decontamination and management before,

job so switched to another only to find those

and machine scrubbing part of this process

during and after construction works, through

weren’t quite right either.” Enrique German,

so consequently the presence of dust and of

controlled environment movement of sensitive

a new supervisor with the company with a

its control is a constant battle. The Prochem

server hardware to power and environmental

lot of experience of cleaning technology,

technology really helps with thoroughly

audits for businesses. The company also

recommended Prochem for robust, reliable

cleaning demanding floors while filtering out

provides comprehensive specialist technical

and long-running machines that are portable

consequent dust build-up.”

deep cleaning solutions including the cleaning

and easy to transport.

WWW.PROCHEM.CO.UK

Based in Farnham, Surrey Technivo is a

Incentive lands further retail contract INCENTIVE FM has been appointed to manage

Working across an area of 230,000 square feet,

a one team ethos coupled with a partnership

the facilities at The Howard Centre in Welwyn

the 18-person Incentive FM team will deliver

approach is paramount to the operation.”

Garden City. The contract marks a series of wins

cleaning, security, high level cleaning, and

in the retail sector for Incentive FM during 2020.

washroom services. Carley Beck, centre manager, said: “It’s great

Glenn Wilson, director for retail and distribution at Incentive FM, said: “Our client portfolio is increasing as we demonstrate our

to have a company as experienced as Incentive

standards in the sector. It’s fantastic to be

FM overseeing the facilities management here.

awarded The Howard Centre contract, and we

We welcome eight million visitors each year

share a lot of business values with the client.

and we knew that to strengthen our customer

Our team is now on site and delivering in

experience, we had to align the facilities

Welwyn Garden City, and we look forward to

management. The pandemic has hit retail very

working with the centre going forward.”

hard, and how we manage our facilities with

WWW.INCENTIVE-FMGROUP.COM

Five-year TFM contract at Touchwood, Solihull THE Westgrove Group has secured a five-

our customer service, the flexibility we can

year partnership with Touchwood Shopping

provide and the introduction of new services

Centre in Solihull. The contract, valued at over

and technologies.”

£10 million, will see the company delivering

Touchwood’s general manager, Tony Elvin,

cleaning, security, concierge, and hard services

said: “Our new partnership with The Westgrove

such as reactive and planned maintenance. The

Group is exciting. Throughout the pandemic we

award follows a competitive tender process.

have been focusing on ensuring Touchwood is a

Claire Mckinley-Smith, managing director at

safe retail and leisure environment, prioritising

The Westgrove Group, said: “We are delighted

the health and wellbeing of our guests, retailers

to start a proactive partnership with the team

and staff. We are delighted to be working now

at Touchwood. As well as welcoming over

with Westgrove and together whilst maintaining

50 new colleagues into our business, we are

that critical safe environment aim to drive our

looking forward to working with a dynamic

guest service, community interaction and team

management team on site who share our core

engagement to even greater heights.”

values. We pride ourselves on the quality of

WWW.WESTGROVE.CO.UK

12 JANUARY 2021

WWW.CLEANINGMAG.COM

BICSc C&M

Correct diagnosis AT this time of the year (ear) I recall

cleaning faults. These are based on

Although all of the above are stone floors, the

the Ishikawa principles which form

maintenance required is determined by the correct

November 2007. This was not

part of continuous improvement

diagnosis. Another important factor is the way the

due entirely to taking up the

(kaizen). The importance of

floor has been laid. I am not a stonemason, I refer

post of CEO at the British

correct analysis and diagnosis

to the two methods of floor laying: one is the classic

the severe pain I suffered in

Institute of Cleaning Science,

rather than assumptions

style where the tiles or slabs are laid on top of an

it was more to do with an ear

should equal diagnosis. For

existing screed and levelled by hand (this creates

infection I contracted which

example, before you treat a

lippage); the second is the modern method where

hard floor (stone), it is essential

lippage that occurs is removed by diamond grinding.

resulted in five visits to the GP, including one on Christmas Eve. Effectively they

to ascertain the material you are dealing with

When diamond grinding is used it is important to

carried out a cursory examination of the ear and

- marble (impervious and pervious), granite,

remember that terrazzo is not homogeneous and

prescribed antibiotics. It was not until January

limestone, or terrazzo. All of the above, with the

also some stone is denser than others.

2008 that I saw an ear, nose and throat specialist

exception of terrazzo, are natural materials which

who, after taking a swab, informed me that it was a

are homogeneous throughout. Terrazzo, on the

grinding a metamorphised limestone floor. This

fungal infection and to throw away my antibiotics

other hand, is a man-made material produced

proved to be a mammoth task. We ended up using

and apply these drops instead.

from marble chippings and held together in a

five different grades of diamond heads. However,

cementitious screed.

once the floor had been diamond ground and

The wrong diagnosis resulted in the incorrect conclusions. The cost of this was measured in three

Contrary to popular belief, limestone can

For example, in 1997 I took on the project of

there was no lippage, the maintenance and general

ways. Firstly, pain: I think earache and toothache,

be a type of marble. There are two types of

cleaning were much easier to undertake. As most

unless you have had surgery, are the two most

limestone - limestone (soft) and limestone (hard).

of you will know, marble type floors do not like

painful afflictions you can have. Secondly, the waste

Marble is a metamorphic rock that forms when

acid. The recommendation is neutral detergents.

of time: mine and the GPâ&#x20AC;&#x2122;s I saw. And thirdly, the

limestone is subjected to the heat and pressure

However, many neutral detergents contain chelates

cost: all due to a misdiagnosis in the first instance.

of metamorphism. Under the conditions of

that the marble floors are not partial to either.

What, you may well ask, has that got to do

metamorphism, the calcite in the limestone

with cleaning? My colleague, James Marston,

recrystallises to form a rock that is a mass of

diagnosis in the first instance.

produces cause and effect diagrams for perceived

interlocking calcite crystals.

WWW.BICS.ORG.UK

WWW.CLEANINGMAG.COM

All of the above is determined from the correct

JANUARY 2021 13

C&M BCC COLUMN

What you don’t know about livery companies Barrie Torbett, Deputy Master of the Worshipful Company of Environmental Cleaners, reports. HAVING twice served as Master of

bed and three meals per day. The current cost to the tax payer for reoffenders

the Worshipful Company of

experience, which will be supporting and advising them and you. In conjunction with the Prison Service, we

is £18 billion with 60% of

Environmental Cleaners

short sentenced prisoners

(WCEC), it was often

are developing a bespoke suite of training

suggested that the livery

reoffending within the same

packages to meet most, if not all, cleaning and

companies of the City of

period.

maintenance skills.

London were nothing more

Along with a number of

that an old boys’ dining club

fellow livery companies, the WCEC believes we can make

and, unfortunately, that is a

Or maybe you or some of your senior management could spare some time to mentor these young people who just need to

perception held by many. What

a difference to young people

know that they have someone they can talk to

many people don’t know about

who find themselves in the situation

who won’t judge them but offer them mental

above. The three key issues we need to

is the £70 million per year raised by the City of London livery companies in order to

address are: somewhere to live, even short-

support charitable and educational causes.

term; a job; and a mentor. These are very challenging times with high

One such cause is ‘No Going Back’, which

support and advice? For too many years now the cleaning and hygiene industry has been thought of as somewhere you can go in order to earn a

focuses on integrating mainly young offenders

levels of unemployment due to the COVID-19

little extra money or a job you take because

back into society.

crisis and the impact of Brexit still to come,

there is nothing else available. It is time for

I would like to ask you to take a few moments

which may see large numbers of the immigrant

our major employers and industry bodies to

to consider what you would do if you had found

workforce leaving the UK, creating a shortage of

come together and get the message out that

yourself in this position in your earlier life. You

the kind of cleaning and support service sector

the cleaning industry offers a fantastic career

are 16 and without a job. You get mixed up with

staff who are already trained and have the skills

opportunity and is totally inclusive.

the wrong sort of people and find yourself sent

to carry out essential roles. Due to the COVID-19

to a young offenders institute or prison. Your

crisis, these roles have gained much needed

challenging times ahead but I genuinely

family disown you. Eventually you are released

recognition as an essential service.

believe that we need to take this opportunity

but have no job, nowhere to live and £42 in your

I know that a criminal record in our sector

There is no doubt that we all face some

to reinforce the importance of cleaning and

pocket, which is the sum HM Prison Service

is not ideal but maybe somewhere in your

hygiene in the workplace and reiterate that our

gives you on release.

organisation there are roles that can be filled

industry offers a sustainable career.

In the absence of anywhere else to go, you

If you would like to know more about No

by a previous young offender who will have

go back to the group that got you into this

received sector specific training prior to

Going Back please email me in the first instance

position in the first place and before you know

release and as part of No Going Back, Bounce

- barrie@renascencegroup.com - and I will

it, you are back inside - but at least you have a

Back, a charity funded by the livery with long

connect you with our leadership team.

The Professional Independent Registered Trade Association for

Window Cleaning Membership offers numerous quality benefits IOSH Accredited Safety Training Safety Accredited Member (SAM) Procurement Scheme Secure online store at: https://www.windowcleaning.org.uk/ Federation of Window Cleaners Tel: 0161 432 8754 - Email: info@f-w-c.co.uk – Web: www.f-w-c.co.uk

14 JANUARY 2021

WWW.CLEANINGMAG.COM

A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

Reasons to be cheerful Lee Andrews, CEO of DOC Cleaning, reports. A happy New Year to one and all! 2020 is history now. Thank heavens, we are all saying! In truth, here at DOC Cleaning we are still taking stock of the damage inflicted, yet I’m seeing enough ‘green shoots’ appearing to justify a reasonably optimistic view of what 2021 has in store for us. The number one priority this year for DOC and the wider cleaning industry must surely be the protection of jobs and the provision of stability for the legions of staff who have done us proud for close to 12 months with their bravery and resilience. Our emphasis here is therefore on initiatives that will grow and sustain contracts through whatever means achievable, working with suppliers, clients and technology to bring forward new ideas. To create some momentum, at DOC we have set up an Innovation Focus Group that is now meeting twice a month. Its brief is to review every new software platform and every new piece of machinery that comes onto the market, assessing whether it can make our contracts more efficient or increase benefit to customers. In many ways this is building on the huge advances that information technology, in particular, has bestowed on the cleaning industry in the last 10 years. The difference now is that 2020 has forced managers of all buildings, be they offices, schools, concert halls, stations, or

shopping centres, to get to grips with the new ways in which their buildings will be used, enlisting the support of their FM providers in the process. For the foreseeable future, whilst the economy recovers, it means that we, as contractors, will need to be ready to adapt our service provision, offering flexibility in staffing levels and in the type of tasks we perform to support new people flows and hygiene protocols. Information on building usage will be needed to direct the changes, of course. Whether this is supplied by customers, or whether we generate it ourselves using clever digital technology, it is something we’re very excited to explore. The term ‘smart cleaning’ was popular a few years ago, although I’m not convinced it was ever developed or understood. Times are different now and whereas simple advances like room booking technology were a ‘nice-to-have’ for organisations, now they are essential to maintain healthy environments, which of course means involving cleaning contractors. This can only be a good thing. It means getting closer to clients and cementing relationships. It will help raise the profile of contractors as professional service providers, not just suppliers of bodies, mops and buckets. I said that protecting people and jobs will be vitally important this year. Technology is set to play an increasingly important role here too, with

smartphone apps coming into their own in the areas of staff communication and training. To mention a couple that we are using here at DOC: first is the employee app integrated to our contract management software. This allows every single member of staff to access not only payslips and holiday planners, but also a whole range of company information on health and safety, HR and HMRC guidelines. We also use it to send out important company notifications. Second is our training app, complete with its built-in task instruction videos, to which our compliance team has uploaded our own videos covering specialist deep cleaning and sanitation procedures. This supports another initiative, which is the redeployment of staff who were at risk of redundancy into new specialist teams - meeting the new client requirement for ad hoc work. I hope I’m not proven wrong, but I believe 2021 will see the fairly rapid return of staff and public to offices and other buildings that have been in hibernation for the last 10 months. Let’s not waste this opportunity to reset our modus operandi and consolidate the gains we have made as an industry during the most forgettable of years. www.doccleaning.com

Professional Sprayers Seeking distributors within the UK and Ireland, enquires to www.laser-industrie.com/en/contact-professional/

e javel ud

cial

u d e c ous

al Ide r fo

ctio

nfe

disi

al Ide r fo

New to the UK

Spé

Infection Control and Hygiene

tion

ruc

st con

l dea

for

e otiv

✓ High-performing and reliable ✓ Designed to resist harsh chemicals ✓ Translucent and graduated tanks for easy measuring

tom

3,6m

CONTA

IFICA

HOZELOCK-EXEL I 891 route des Frênes I ZI Nord Arnas - BP 30424 69653 Villefranche Cedex I France

BLE AVAILA ON D DEMAN

WWW.CLEANINGMAG.COM

www.laser-industrie.com

F OO

JANUARY 2021 15

C&M SPECIAL REPORT

The modern appeal of the livery - giving back in a special way John Shonfeld, Master of the Worshipful Company of Environmental Cleaners, shares his thoughts on why joining the WCEC livery is relevant to today’s industry professionals. I’VE been thinking about my commitment

to be interviewed and mentored through the

and enjoyment of being a liveryman over

qualification process, requiring a dissertation

the last 25 years. In the age of the Internet

of between 5000 and 10,000 words on an

and technological advances, one might

agreed subject to demonstrate to a panel

ask where an institution such as this stakes

of WCEC professionals that applicants have

its relevancy.

the appropriate skills to meet the awarding criteria. Registration is maintained by an

All livery members have something in common and so there’s always a connection,

annual fee and all registrants will be expected

and all on a pretty equal footing. In a diverse

to maintain CPD - continuous professional

world, there can be nothing more stabilising

development. This is especially valuable now

than coming together for a mutual positive

John Shonfeld

purpose. Being part of a livery like the WCEC fulfils this.

in an ever-changing working environment, with new technologies and challenging

Giving back

market conditions. The scheme is expected to

We support a wide variety of causes at

be launched officially in 2021.

So, why and how do you join?

home or abroad: Air Ambulance, Red Cross,

You’re invited to join the WCEC by other

Help the Heroes, prisoner rehabilitation

Good clean fun

members. It’s usually a member from your

programmes, schools, Sea Cadets, and

While the camaraderie is a big draw,

organisation, who knows what skills and

military medical facilities. There are also

there’s also the element of livery pomp,

talents you can bring to the livery. It’s a great

recognition schemes to reward excellence

which is very enjoyable. There are several

way for senior members to recognise and

for young members in the armed services.

opportunities to put on your finery and

promote the younger professionals in their

We offer academic scholarships for

partake in traditional events associated with

field. I think that the WCEC has been attentive

institutions like Christ’s Hospital Independent

livery activities, which are totally unique to

to inviting younger members to join.

School and City of London’s Girls School. This

the system and inherently intertwined with

includes organisations for disabled children,

the history of the City of London.

Like all liveries, the WCEC is driven by benevolence, with clear objectives to

so students have access to tools, which help

enable access to education, charitable

them communicate, learn and improve their

The modern, diverse livery

support in the community and professional

mobility. We also assist WCEC members who

As a modern livery, the WCEC includes

excellence. WCEC members who show

would like to engage in further studies.

diversity in every aspect of its activities,

particular aptitude are invited to participate

Internationally, we’ve helped with building

from our members and Masters to our

in committee work and can make further

a school for disabled children in Uganda and

beneficiaries. We’ve already had two tenures

significant contributions to their sector

even contributed towards saving white rhinos.

of a female Master of the WCEC, and I’m sure it won’t end there.

and community. Recognition through certification

The world that we seek to improve with

professionals means an opportunity to share

The WCEC has proposed a Chartered

our efforts is eclectic and culturally rich, and

and discuss industry experiences and issues,

Practitioner Certification Scheme open

we must be too. There’s much experience

even with competitors. During the pandemic,

to everyone in the cleaning industry.

out there that we hope to harness for the

members sharing information

It’s another step towards changing the

future, so think about joining the livery. It’s a

has been very useful to help cleaning

perception of our industry’s contribution.

special organisation, with a common touch

Being able to meet like-minded

companies to adapt to mutual challenges posed to their businesses. 16 JANUARY 2021

Application for membership will be undertaken online. This allows the individual

for growth and giving. WWW.WC-EC.COM WWW.CLEANINGMAG.COM

SPECIAL REPORT: COVID-19 C&M

EIGHT CLEANING FACTS THAT ‘DEBUNK COMMON CORONAVIRUS MYTHS’

COVID-19: Cleaning remains on the front line Neil Nixon reports. Following on from the features in the previous eight issues of C&M looking at the frontline role the cleaning sector continues to play in tackling the COVID-19 pandemic, I am continuing to post news, new product information or video interviews/webinars

As Coronavirus continues to spread, so do the myths and misconceptions surrounding the virus. That’s why the NHS Deep Cleaning and Advisory Service is working to combat misinformation, as part of its commitment to extending the NHS standard of cleaning into the community. Here, Tony Sullivan, environmental and decontamination services manager based at University Hospital of North Tees and a board member for the professional body for decontamination, the Institute of Decontamination Sciences, gives an overview of cleaning during the COVID-19 pandemic.

online to allow for the more immediate dissemination of any updates. Please take a look at www.cleaningmag.com – content

A disinfectant cannot protect against Coronavirus for a number of

is changing on a daily basis.

days or weeks

As previously, I will continue to use the pages of C&M to focus

Simply put, a disinfectant only protects a surface/room against

on cleaning during the pandemic in detail and, as with this

Coronavirus until the next person walks into the room/touches the

month’s column, to seek advice on best practice from recognised

surface and then immediately the integrity of the room is compromised.

industry experts, and to learn from the experience of others.

Regardless of product or company claims, a one off deep clean cannot keep surfaces free of Coronavirus for, say, 30 days. Continued on Page 18.

A new weapon in the fight against infection The new Prochem Micro-Mist gives rapid and effective disinfecting over large surface areas and touch points of interior facilities and public areas. This compact and powerful package applies a fine ‘non-drift’ mist to: • Interior surfaces • Floors and carpets • Seating and upholstery • Multiple touch points The onboard caddy system carries the misting gun, hose and solution necessary to complete the job in one trip.

Use biocides safely. Always read the label and product information before use.

020 8974 1515 WWW.CLEANINGMAG.COM

sales@prochem.co.uk

www.prochem.co.uk JANUARY 2021 17

C&M SPECIAL REPORT: COVID-19 Common touchpoints are more than just

Continued from Page 17.

door handles and bannisters Organisations should instead be investing in

Do your cleaners know what the common

a service that helps them maintain a certain

touchpoints are in your building? While door

standard of cleanliness.

handles, light switches and bannisters are often thought to be the key touchpoints in a room,

Decontamination is not effective without a

it is important that your cleaning staff focus on

thorough clean first

Tony Sullivan

As I always say, remember C before D (clean

the less obvious touchpoints too. For example, when was the last time those coat hooks in the

before decontaminate). There is absolutely no

PPE is essential when cleaning, regardless of

point in decontaminating a room if thorough

the cleaning agent

cleaning has not been performed beforehand.

PPE is an obvious necessity for most people

Coronavirus is not hard to kill

This is because the disinfectant will not even

when cleaning, especially when it comes to your

It’s surprising to think that, despite the chaos

reach the surface and will instead be soaked up

bleaches and ammonias. However, some may be

caused by Coronavirus this year, the virus

by the particles of dust and dirt that have not

tempted to dodge the gloves, mask and apron

itself is not difficult to kill. However, this only

been cleaned away.

here and there when using safer solutions. Whilst

stands if cleaning is carried out properly with

our cleaning service uses a pH neutral solution, it’s

effective cleaning solutions and following the

Handwashing is more effective than

important our staff still use PPE. That’s because

correct processes. It could in fact be said that

hand sanitiser

they need protecting from the environment

knowledge and training of cleaning staff is one

Yes, alcohol sanitisers are a good alternative

they’re cleaning, which may pose risk to infection,

of the keys to killing the virus.

solution to handwashing when you’re out and

and not just the chemicals they use.

corridor were cleaned? Training is key here.

Prevention is better than cure

about but should not be used as a substitute. Contrary to popular belief, soap and water is

Sanitisation is not effective against

This is arguably the most important fact -

your best form of defence. That’s because the

Coronavirus

prevention is better than cure. If the correct

molecules in hand soap break down bacteria

‘Sanitisation, decontamination, sterilisation…’

preventative measures are in place when it

and viruses, including Coronavirus, while hand

There are lots of companies out there offering

comes to infection control, then organisations

sanitiser is less effective at removing some germs.

lots of different things, but only certain cleaning

are in a much better position as their risk of a

Rebecca Denton-Smith, lead nurse for infection

procedures kill Coronavirus (no tests to date

Coronavirus outbreak is reduced significantly.

prevention and control for North Tees and

have confirmed COVID-19 efficacy) and, to

However, this can only be achieved by

Hartlepool NHS Foundation Trust added: “It’s the

many people’s surprise, sanitisation is not one

upholding a high standard of cleanliness,

actual physical motions of handwashing that help

of them. Decontamination and sterilisation are

which is exactly why our NHS Deep Cleaning

to shed pathogens as well as the soap itself, which

in fact the ones that are effective against the

and Advisory Service is available for all

is why it’s extremely important to follow good

virus, while sanitisation is instead a process that

organisations up and down the country. To find

hand hygiene practice, ensuring that you cover all

focuses on reducing the amount of pathogens

out more visit:

areas of the hand every time you wash.”

in a room down to a safe level.

WWW.DEEPCLEANING.NHS.UK.

Breaking the chain of infection through innovation As a direct result of the Coronavirus pandemic, health, hygiene and above all safety is at the top of everyone’s agenda - and in premises, people need to feel as safe as possible. Mark Wintle, sales and marketing manager at P-Wave, reports. transmission to occur, creating more carriers.

We are working closely with facilities managers

typical handle in a public toilet is home to up

to recommend that they take the right steps

to 40,000 germs per square inch, and standard

to ensure the safety of their staff and visitors,

handles are without doubt the largest carrier of

and anti-bacterial, creating a permanent

and to restore confidence. One of the biggest

healthcare associated infections.

solution, which is effective against bacteria and

challenges in any building is keeping regularly

Keeping surfaces clean can only ever be a

What if the door furniture was antimicrobial

viruses and continues to protect in between

touched surfaces, or ‘hotspots’, clean and free

temporary measure as each person who touches

your standard cleaning intervals? P-Wave is

from bacteria and viruses. Door furniture is

a door handle transfers new bacteria, which

delighted to introduce the perfect solution,

among the most-touched of all hotspots in

multiplies and spreads to other users. Traditional

which is not only affordable, but also features

business premises, and is one of the fastest

stainless steel or painted handles increase the

an additive which lasts for the entire lifecycle of

ways for infections and viruses to spread. The

spread of infections by providing an area for

the product.

18 JANUARY 2021

WWW.CLEANINGMAG.COM

SPECIAL REPORT: COVID-19 C&M

handle has a 10 year manufacturer guarantee. To withstand heavy usage, the handles are one-piece injection-moulded from strong polymer material with rounded edges and no joints or joins, 100% recyclable and scratch and water resistant. The unique material will not rust, unlike standard metal handles. Available in two widths (75mm or 100mm), in blue, black or grey/silver, the handles are fire rated and UV and fade resistant, making them perfect for indoor and outdoor use. Antimicrobial to the core

Norovirus (ISO 22196:2011). P-Wave is currently

The non-porous polypropylene material

P-Wave’s Steri-Core antimicrobial silver

stops dirt embedding and staining the surface,

awaiting results of tests to prove that its

ion technology door furniture helps reduce

making the removal of dirt and bacteria

Steri-Core products are also effective against

the spread of bacteria and viruses. Tested

easier compared with traditional materials.

Coronavirus, which - according to the American

and proven effective against MRSA, E-Coli,

The material used in the Steri-Core products

Chemistry Council - is an enveloped virus and

Salmonella and Norovirus, the products

enables quick effective all over cleaning using

easier to kill than non-enveloped viruses.

feature a high concentration of antimicrobial

detergents, steam cleaning and chlorine

which is blended with the polymer during

disinfectants (BS EN 12720:2009). European

and P-Lever Steri-Core not only provide a high

the manufacturing process and forms part of

standard specifies a method for the assessment

level of protection against virus transmission,

the molecular structure of the product. This

of the resistance to cold liquids of all rigid

but also save money over many alternatives.

ensures that the silver Ion technology is active

furniture surfaces regardless of materials.

This solution avoids the regular and costly

all the way through to the core of the handles.

P-Wave’s P-Hold Steri-Core, P-Plate Steri-Core

replacement of antibacterial covers or films

Patents have been granted for the range

So unlike coated products or films, even if

and independent tests prove that P-Wave’s

as well as their ongoing maintenance. We

they become scratched or damaged, Steri-

Steri-Core products are made from the world’s

are delighted to be making a positive and

Core handles will continue to kill pathogens

only material clinically proven to kill the

affordable contribution to keeping people safe.

effectively for the life of the product, and each

non-enveloped EPA FCA Strain F9 of Human

WWW.P-WAVE.CO.UK

Our Standards. Your Guarantee Buy from CHSA Accredited Distributors and specify CHSA Accredited products.

It's the only way to be certain you get what you pay for.

What’s on the box is what’s in the box

January 2020.indd 1 WWW.CLEANINGMAG.COM

Guaranteed by Independent Inspection www.chsa.co.uk 13/12/2019 12:08:51 19 JANUARY 2021

C&M FLOORCARE/CARPET CLEANING

Improving floor safety during winter months WET and dirty floors can be a common occurrence during autumn and winter when bad weather means building occupiers and visitors bring more water and soiling inside on their shoes. This increases the risk of the slips and trips which cause so many of the reportable accidents and injuries in the workplace and public spaces. The challenge facing anyone responsible for a building is to ensure that the floor retains its appearance and remains safe. Scrubber dryers are effective and efficient at meeting this challenge. Slips and trip can be a significant problem. The latest figures from the Health & Safety Executive (HSE) for the year ending March 2019, show slips, trips and falls from the same level remain the biggest cause of workplace injuries. The HSE says these accounted for For many cleaning teams the equipment of

particular application. A wider range also helps

injuries during the year: equivalent to 20,000

choice is the scrubber dryer. These advanced

customers to choose all their machines from a

reportable injuries or around one every thirty

machines, which clean and dry the floor in

single source. This enables greater deployment

minutes. It also says slips and trips are the

a single pass, are also ideal for emergency

flexibility and can lead to significant purchase,

most frequently reported injury to members

clearing of puddles and spillages.

operating and maintenance cost savings.

29% of all reportable non-fatal workplace

of the public. About 90% of reported injuries

One of the big benefits of the scrubber

Not all scrubber dryers are the same. The

are broken bones. According to the HSE,

dryer is that it actively cleans the floor, picks

best designs will remove all - or almost all -

the total cost to employers each year is

up debris and removes the soiled water with a

of the water or cleaning solution in a single

around ÂŁ500 million while the cost to society

combination of squeegee and suction to leave

pass. This will mean the floor is clean, dry and

overall is over ÂŁ800 million. These figures are

the surface clean and dry. The machine should

safely back in use as soon as possible. Battery

improving, year on year, thanks to efforts by

be used with the correct pads or brushes and

powered machines offer the convenience of

regulators and the various stakeholders but

an appropriate cleaning product to ensure dirt

total independence from local power sockets

there is more to do.

is removed completely while helping to protect

with the added advantage of having no trailing

the flooring material for a long life of low

power cables although some of the smallest

is contamination on floors. Improved cleaning

maintenance. Choosing the right combination

machines are mains powered for speed of use

and floorcare can make a big difference in

will save time, reduce any need for repeat

and convenience. Look out too for machines

reducing the risk of slips and trips. It will also

cleaning and minimise costs.

that can reduce consumption of water, energy

One of the biggest causes of these accidents

remove soiling that can be unsightly and cause

Scrubber dryers come in all shapes and sizes,

and cleaning solutions because this will promote sustainability and save costs.

long-term damage to the floor. Inevitably it

with the smallest no bigger than an upright

falls on building operators and owners to take

domestic vacuum cleaner and the largest the

responsibility for mitigating the risk to their

size of a small car for cleaning the largest floors

done regularly throughout the day to remove

employees, guests and visitors.

in places like hospitals, supermarkets, transport

the build-up of dirt that can increase the risk

hubs, and shopping centres. It is important

of slips and trips. It is also vital to clean up

likely to be just inside the door because this

to match the size of machine to the proposed

puddles or patches of water as quickly as

is closest to wet outdoor areas and intensely

application. Too large and it will probably be

possible as these often present the biggest risk

used by people entering the building. Floors in

under-utilised and unproductive, ultimately

of all. Reputable cleaning suppliers will work

these areas are typically hard surfaces such as

costing more to own and operate. Too small,

with end users to identify the most appropriate

vinyl, ceramic or stone which can be particularly

and it could be overused, inefficient and prone

products, tools and processes and provide

susceptible to causing slips when they are wet

to more unscheduled outages.

advice on the best ways to keep a building in

In most buildings the biggest problem is

or dirty. But they are easy to clean and maintain with the right equipment. 20 JANUARY 2021

Suppliers with the largest ranges make it easy to specify a model that is closely matched to a

It is important to make sure that cleaning is

safe and tip-top condition. WWW.DIVERSEY.COM WWW.CLEANINGMAG.COM

FLOORCARE/CARPET CLEANING C&M

The right combination Daniel Took, head of professional product marketing at Kärcher UK, explains the expertise behind Kärcher’s floor cleaning range. THE Kärcher brand is synonymous with

for conventional spray extraction as well as a

cleaning, and floor cleaning is no exception.

new intermediate cleaning process. The BRC

The exceptional innovation, experience and

deep spray extraction range offers superb deep

expertise behind Kärcher product development

cleaning in a single pass, as well as interim

makes our floor cleaning range of carpet

two-stage cleaning with very short drying times.

and upholstery cleaners and scrubber dryers

Using Kärcher’s iCapsol detergent, medium-

industry leading examples. Coupled with

large area carpets can be cleaned and ready for

Kärcher’s solutions-driven support team, our

vacuuming within 20 minutes.

extensive range of products can be tailored to specific requirements, reducing time, cost,

Floor scrubbers and scrubber dryers

resource consumption, and enhancing results.

Kärcher scrubber dryers are completely configurable to suit the floor type and cleaning

Carpet and upholstery cleaners

need. They thoroughly remove dirt, dust and

Kärcher carpet cleaners are robust, powerful

residues from hard floors in a single pass,

and versatile for effective deep and intermediate

leaving surfaces instantly dry, clean and safe. Whether it is maintenance cleaning or deep

cleaning of carpets, as well as stain removal from textiles. Using appropriate accessories, Kärcher

single pass, and feature a flexible suction tool for

cleaning, polishing or even stripping, Kärcher

carpet cleaners can clean upholstery deep

convenience and ease of use.

scrubber dryers deliver outstanding results,

into the pile, with powerful suction turbines for

Walk behind carpet cleaners are particularly

unrivalled low residual moisture. The Puzzi range

effective for large carpeted areas, economically

of spray extraction cleaners remove dirt in a

cleaning deep into the pile. They are suitable

WWW.CLEANINGMAG.COM

improving health and safety while boosting cleaning productivity. Continued on Page 22.

JANUARY 2021 21

C&M FLOORCARE/CARPET CLEANING Continued from Page 21. Our scrubber dryers perform three cleaning steps simultaneously: applying clean water and detergent to the surface, agitating the dirt with a rotating brush or pad to lift it from the floor, and vacuuming away the dirty water to leave a spotless floor. Choosing the right scrubber dryer will depend on your needs. Walk-behind scrubber dryers are ideal for tight, cluttered spaces, corridors, entrance halls, or retail environments as they are highly manoeuvrable, quiet and easy to maintain. Our wide range covers smaller areas of 200m² right up to larger floor areas of 5000m² with various configurations available of roller or disc brush heads and options including KART steering technology or eco!efficiency mode. Innovative step-on scrubber dryers combine the compact manoeuvrability of walk-behind machines with the speed and productivity of a ride-on and excellent visibility for the operator. With runtimes of up to six hours and

variables: temperature, mechanic, chemistry,

replaced, and generally perfect for hospitality,

an economical cleaning range of 2500-5000m²,

and organisation. So, is a cleaning agent

retail, hospitals, and schools. They are well-

these compact machines are easy to store and

required and is the dosage correct, have you

suited to delicate or smooth floors, a shine

designed to fit into a standard passenger lift.

allocated sufficient soak time, has the right

finish, removing scuff marks, and tile cleaning.

brush been selected for the task, and should

Benefits include low level brush wear and

robust and powerful, perfect for the toughest

your water be hot or cold? Bear in mind,

quiet operation.

cleaning challenges in large spaces. Suitable

detergents are not just about cleaning; active

for cleaning from 1200m² up to 30,000m², our

agents can protect carpets or floors, prevent

more contact pressure with the floor, delivering

diverse range of ride-on scrubber dryers has

discolouration and bind dirt particles in the

a deeper clean, perfect for manufacturing,

large water tanks and long battery runtimes

water to make tank cleaning of your machine

warehouses, garages, or areas with debris or

for high productivity. Choose the model and

easier. Kärcher has an extensive range of

spillages. They work well on uneven floors,

features that suit your cleaning needs whether

detergents that have been developed in house

grout lines or heavily soiled surfaces. They also

it’s fixed or variable suction, brush speed or

for over 40 years. There are detergent products

have the ability to pre-sweep, removing debris

contact pressure settings, or a built-in detergent

to suit any cleaning challenge.

before cleaning, and use less water.

Disc versus roller brush head

solution is right for your business, the

Surface types, environments and desired results

Karcher team provides free site surveys,

Cleaning processes

are all key factors in selecting the right machine

demonstrations, training, and advice for

Efficient cleaning is not just about the

and brush heads.

optimum cleaning results.

Kärcher ride-on machines are comfortable,

For advice on what floor cleaning

measuring system. Accessory options include protective roof, flashing beacon and side brush.

machine, it is determined by four influencing

22 JANUARY 2021

Roller brush heads provide seven times

Disc brush heads are easily maintained and

WWW.KARCHER.CO.UK

WWW.CLEANINGMAG.COM

FLOORCARE/CARPET CLEANING C&M

Deep cleaning solution for carpet and upholstery EVEN though offices, restaurants and public buildings have inevitably seen a decrease in footfall over the past six months, demand for carpet and upholstery cleaning has continued unabated with deep cleaning a paramount client requisite. Cleaning companies have used this time effectively to implement rigorous cleaning regimes for clients in both commercial and domestic sectors - with more of us working from home, residential carpets have taken a battering and require a refresh, if not restoring. Many clients have also been requesting that carpets and fabrics, once cleaned, are sanitised

Prochem Micro-Mist offers up to a 30m reach.

additionally against viruses.

for its D500 Microsan and B125 Clensan

hotels as well as in residential properties, it

demand, carving a dedicated solutions and

solutions so that they can be used safely on

serves as an effective cleaning pre-treatment

application portfolio out of its extensive

wool carpets and rugs. EN14476-approved (as

as well as a viricide. Even more relevantly, it is

product range comprising four key products.

is Clensan), D500 Microsan is a multi-surface,

proven effective against Coronavirus, Ebola,

The company attained WoolSafe approval

biocidal cleaner. Popular in schools and

Prochem Europe has responded to

Continued on Page 24.

THE OFFICIAL PARTNER OF THE CLEANING SHOW

Get the biggest read within the cleaning, hygiene and support services sector every month 10 digital issues of every magazine sent directly to inbox Access to our digital archive of past issues Regular premium content including video interviews and specialist reports The C&M email newsletter Exclusive subscriber only content Priority places on industry webinars and the Future Hygiene Products Virtual Fair

DIGITAL SUBSCRIPTIONS NOW AVAILABLE

Make sure you reach your target audience and advertise with us OďŹ&#x192;cial show magazine of

THE

CLEANING SHOW

WWW.CLEANINGMAG.COM WWW.CLEANINGMAG.COM

For further details please contact:

Michelle Andrews Sales Manager | C&M Magazine T +44 1737 855086 E michelleandrews@quartzltd.com

Stuart Dacre Sales Director | C&M Magazine T +44 1737 855041 E stuartdacre@quartzltd.com Published by

Cleaning & Maintenance Magazine

@CleaningMag

JANUARY 2021 23

C&M FLOORCARE/CARPET CLEANING

The importance of keeping your floors clean and disinfected KEEPING floors clean is essential. We have constant floor contact which means that dirt and contamination can be spread from place The i-mop can be upgraded with the use

to place very easily. The floor harbours germs, dirt and viruses - the average floor is said to

of i-dose, providing concentrated solutions

have around 764 bacteria per square inch,

of cleaning formula. i-dose makes the job of

proving the importance of floor cleaning and

the cleaning operative easier, while the green

disinfection particularly during the current

biodegradable formula ensures a smart choice

COVID-19 pandemic. This is a commonly

for the environment. One pod equals the exact

forgotten high touch point. Studies are showing

amount for one i-dose solution tank.

that COVID-19 can live on floors and the soles

Carpeting covers the entirety of many

of shoes for up to eight days, making floors a

buildings, creating a huge surface area to maintain. The average carpet can harbour a

breeding ground. Killis is a specialist in floor care. It provides

Continued from Page 23.

wide range of dirt, including bacteria, allergens,

innovative cleaning solutions for any floor

dead skin cells, and even traces of food. This

that can be used in a variety of settings and

bacterium can live in a carpet for up to a month.

environments. One of its most popular products

Killis has a number of options for maintaining

for hard floors is the i-mop by i-team. The i-mop

and keeping carpets clean. The Bissell BG10

is a scrubber dryer with the flexibility of a flat

is a commercial carpet cleaning machine

mop, removing the need for any wet mopping

which is ideal to use on cleaning wet-cleanable

whilst being 70% faster. ATP testing confirms

upholstery as well as carpets. It is a professional

that i-mop’s twin counter-rotating brushes

carpet cleaner designed to withstand regular

deep scrub for 90% cleaner surfaces compared

use whilst giving excellent professional results.

to conventional mopping, making it ideal for

Pairing this with Bissell carpet chemicals for

cleaning floors in commercial and medical

consistency gives good results and returns

settings. The i-mop has been used in the NHS

carpets to feel almost as good as new. Bissell

ExCel Nightingale centre where the company

offers a variety of chemicals dealing with

also provided training to ensure it was used

everything from odour to stubborn stains.

correctly and safely.

WWW.KILLIS.CO.UK

In terms of application, Prochem’s response

carpet cleaning system, this unit features a

measles, and HIV and bacteria such as E-Coli,

has been the REB15 misting system. With 15

15 litre capacity tank with a powerful 250 psi

Salmonella and MRSA.

litre tank capacity, this battery-operated back-

pump capable of misting Microsan or Clensan

B125 Clensan is a multi-surface biocidal

pack allows operators to move freely about

onto all touch-point surfaces with ease. With

sanitiser designed to tackle Listeria, Influenza

cleaning environments to mist the sanitisers

reach extendable up to 30 metres from the

(H1N1) and enveloped viruses such as

onto all regular touch-points such as door

machine, it’s being used now in schools,

Coronavirus and Norovirus. Highly suitable

handles, banisters and gym equipment, as well

cinemas, care homes, supermarkets, and even

for use on fabrics due to its neutral pH, it has

as school tables and chairs or any other surface

football stadiums.

been applied in large volumes to UK furniture

that may harbour the virus. Battery run time is

showrooms over the past few months.

six hours at 1-Bar with full recharge in only 80

approach to cleaning under specific

minutes. It’s a highly practical and cost effective

circumstances and where COVID-19 challenges,

alternative to fogging.

these four products fight back with a deep

WoolSafe approval has certainly helped raise these products’ profiles as they may now be sprayed onto carpets and fabrics and left to dry

For larger institutional interiors, the

Prochem has always favoured a systems

clean/sanitising solution that’s good to go with

without the need to rinse-extract, although this

company has introduced the larger, Micro-Mist

wool carpet and upholstery, too.

is always still advisable.

spray unit. Based on the successful Galaxy

WWW.PROCHEM.CO.UK

24 JANUARY 2021

WWW.CLEANINGMAG.COM

SAVE UP TO 15% OF YOUR MANAGERIAL COSTS

a brand of

Supporting you to work towards Covid-secure cleaning Time & Attendance Registration

Complaint Management

Staff/ID Management

Quality Management

Paperless Cleaning Plans

Reporting

Task Management

Get the demo: iQonnect.vileda-professional.com

a brand of

C&M FLOORCARE/CARPET CLEANING

Two machines in one TWO Taski machines from Diversey simplify carpet

The encapsulation function supports fast and

it ideal for small to medium carpeted areas.

cleaning by enabling interim encapsulation and

efficient intermediate carpet care. Operators

For medium to large carpets and intensive

deep extraction capabilities in a single design. The

simply add Taski Tapi Shampoo to the built-in

operations the Taski procarpet 45 has a 45-litre

Taski procarpet 30 and procarpet 45 remove the

solution tank. The machine is then run back

tank and 45cm working width to cover bigger

need to purchase separate machines for these two

and forth over the carpet in its encapsulation

areas more quickly. Noise levels below 70dB(A)

critical carpet care tasks, saving capital, supply

mode to apply the correct amount of solution

mean the machines are quiet enough to operate

chain and storage costs. The advanced design

and agitate the pile so that the product can

close to the public without causing undue

of the machines ensures they are simple to use,

reach the soiling more easily. Soiling is broken

disruption to support emergency, opportunity

promote productivity and offer lower total cost of

down and captured by the product which dries

and daytime cleaning tasks. The technology and

ownership while delivering excellent performance

quickly to form a powder which is picked up

cleaning products are approved to the highest

and results.

using a conventional vacuum cleaner. The

platinum level by the independent Carpet and

carpet is out of commission for a minimal time

Rug Institute (CRI) and Wool Safe to provide

encapsulation cleaning and periodic deep

and can be returned to use as soon as it has

operators with additional assurance.

extraction cleaning are the three core tasks

dried and vacuuming is complete, typically

that promote effective and sustainable carpet

within around half an hour.

Regular vacuuming together with interim

Accessories supplied include a carpet wand and hose to access hard-to-reach areas, hand tool for upholstery cleaning, adjustable handle

care to maintain cleanliness, hygiene and

When deeper cleaning is required, the

appearance. Interim cleaning helps keep

Taski procarpet is simply switched into its

for operator convenience and comfort, and

carpets looking better for longer and extends

extraction mode using a button on its console.

a parking lever which raises the brush off the

the interval between deep cleaning which

A suitable product from the extensive Taski Tapi

floor to reduce the risk of damage and make

generally requires more drying time.

range is added to the tank and applied to the

transport and storage simpler and safer.

Using its experience and expertise in

carpet as the machine passes over. Agitation

Like all other machines in the Taski range,

chemical application and vacuum pick-up

promotes soil breakdown and ensures excellent

the two machines have simple, ergonomic

technology, the design team at Taski has

penetration of the product into the pile to reach

controls to promote ease of use with minimal

devised a unique concept that combines

and remove even the deepest soiling. The

training requirement. All routine service points

encapsulation and extraction capabilities.

machine’s suction pick-up mechanism extracts

are readily accessible and clearly marked in

Operators can now select a single Taski

the soiled solution and the carpet is left to dry

bright yellow for easy identification to promote

procarpet machine yet retain the flexibility to

before it can be used again the following day.

the regular care and maintenance that leads to

choose the application that best suits their needs based on turnaround time and soil levels.

The Taski procarpet 30 incorporates a 30-litre tank and a 38cm mechanism which makes

reliable and life-long performance. WWW.DIVERSEY.COM

Performance you can rely on THE updated SEBO BS360 and 460 upright

electronic traffic light system that indicates

sealable bags which provide a safe and

vacuum cleaners have been designed to meet

whether the brush height needs adjusting, it

convenient way of emptying the vacuum

the requirements of the modern professional

is easy to get the best cleaning results. The

cleaner when it is full. They also keep the

cleaning market. They offer reliability

system will even advise if the brush strip

inside of the vacuum cleaner dust-free,

and durability combined with excellent

needs changing. The brush strips themselves

reducing the need to clean it and minimising

performance. They are ergonomic to use,

are simple to replace as they just slide out.

dust exposure. To prevent hazardous dust entering the indoor environment during use,

easy and cost-effective to maintain, very quiet

The BS 360 and 460 are built using modular

in operation, and have independently proven

construction where key parts are logically and

these models are fitted as standard with a

high filtration.

simply laid out. Parts are reasonably priced

HEPA-type exhaust filter, giving the BS 360

and readily available, making them very easy

and 460 ‘A’ rated filtration performance.

and 460 are supported by three wheels.

and economical to maintain. A specially

Independent tests have proven that they will

Together with comfortable handle grips

designed motor protection system prevents

remove 99.996% of 0.3 micron particles from

and low handle weight they are easy to

blockages damaging the vacuum cleaner.

the air stream.

To give low pushing force, the BS 360

move and minimise operator fatigue during extended use.

The Health and Safety Executive

The BS 360 has a 14” wide cleaning head,

recommends never to assume any dust

ideal for general vacuuming, whilst the BS 460

is safe. All uncontrolled dusts should be

has an 18” cleaning head for greater efficiency

telescopic hose and wand system, they give

regarded as potentially hazardous. The SEBO

on larger areas.

all-round cleaning versatility. Featuring an

BS 360 and 460 use 3-layer, high filtration,

WWW.SEBO.CO.UK

Able to clean flat-to-the floor and with a

26 JANUARY 2021

WWW.CLEANINGMAG.COM

FACE TO FACE C&M

Face to Face Neil Nixon speaks with Matt Hayas and John Goetz, global product managers at Hydro Systems. Can you give us an update on recent developments in the company structure at Hydro Systems Europe? Hydro Systems made the decision earlier this year to move our manufacturing facility from the UK to Duisburg, Germany. The move allows us to utilise the benefits of a shared manufacturing site with our sister companies in PSG. All sales and technical support contacts have remained the same through the transition. Hydro Systems remains committed to serving our customers and markets through the Matt Hayas

Duisburg facility.

John Goetz

How does the backing of Dover Corporation

which is reflected in our new RiteFlex range.

The decision to install a chemical dispensing

support the Hydro Systems business?

This incorporates a handheld dispenser offering

system is in itself a significant move toward a

Dover Corporation has been a global

a low-cost, portable means of accurately

more sustainable approach.

manufacturer and solutions provider since

diluting concentrated cleaning products to

1955, and Hydro Systems has been a subsidiary

fill mop buckets, sinks, auto scrubbers, tanks,

enables facility managers to save water

since 1997. As part of Dover, Hydro has realised

and other containers. You can take it to any

and energy, while measuring water and

greater opportunities for growth around the

water source without the effort of carrying

chemical consumed. You can look forward

world. Acquisitions and entry into new markets

the container weight, while the unit’s unique

to substantial gains in safety, operating

has enabled Hydro to reach more customers

tether design allows effortless connection to

costs and sustainability, as well as increased

and introduce new innovations that support

containers of any size, or with any thread. The

productivity. Consistency and accuracy

safe and reliable dispensing.

RiteFlex is available as a single or dual flow

from automatic dilution eliminates the

system - with multiple dilution rates - and a

environmental and safety issues from manual

Hydro Systems offers much more than just

convenient on/off trigger for easy one hand use.

dispensing, while minimising chemical

dispensers. Can you give an overview of the

The second product in the range, the handheld

wastage and preventing the dumping of

breadth of the range, and particularly focus

RiteFlex Foamer/Sprayer, is equally convenient

potentially hazardous chemicals in water

on your new RiteFlex System?

and low-cost, providing a portable means of

supplies, helps protect your reputation.

Hydro offers a broad range of innovative

foaming and spraying chemicals over large

chemical injecting, proportioning, dispensing,

areas. Both units increase your chemical access

systems to reduce water usage and to ensure

and medicating equipment utilised in cleaning,

points to promote use and overall cleanliness

that any waste water is dealt with far more

commercial laundry, warewash, food service,

and are ideal for sites with limited budget,

efficiently. Hydro’s advanced dosing systems

industrial, irrigation, horticulture, dairy, animal

space and access.

are built with eductors that protect against

Hydro’s commitment to the environment

Companies need to implement innovative

hazardous substances from entering the

health, water treatment, and other industries. Our products are more than ‘just’ dispensers. A

What technologies has Hydro Systems

water system. The shift toward concentrated

cutting-edge Hydro system has many features

developed to assist end-users in meeting

chemicals has also been significant in tackling

and benefits, including: improved efficiency,

their environmental objectives?

waste. In warewash, for example, Hydro’s

enhanced health and safety, in addition to

Any process that involves chemicals directs

innovative EvoOne push pump chemical

delivering significant environmental and

perceptions toward workforce safety and that

dosing unit has been an industry driver,

sustainability gains. Minimal maintenance

of the wider community in which the company

reflecting this move toward even higher

and user-friendly designs make them flexible,

operates. Installing the right chemical

concentrated chemicals which are available

whatever your situation and scale of operations.

dispenser can contribute significantly to

in larger containers to effectively lower their

We also provide a range of price points so

enhancing your sustainability, waste reduction

carbon footprint.

that everyone can afford the benefits provided

and maintaining positive customer sentiment.

WWW.CLEANINGMAG.COM

Continued on Page 28. JANUARY 2021 27

C&M FACE TO FACE Continued from Page 27. What service and training offerings does Hydro Systems offer the professional market? We are dedicated to ensuring that our customers and end users of our systems can dispense with little to no downtime. That is why we have a customer service and technical support team available to handle troubleshooting, installation support, on-site training, part inquiries, and more. We also have resources readily available via our website, such as troubleshooting guides and videos, product catalogues and more. How do you transact with your customers - do you offer a range of purchase or lease options, and are own-branded systems available to larger customers?

equipment with predictive maintenance,

effective and safe doses of cleaning chemical

Our customers include building service

remote monitoring and automated

that will enable you to meet any new hygiene

contractors, chemical providers and

adjustments will help to identify any patterns

requirements and expectations.

distributors. We have a wide range of available

and abnormalities before they become a costly

solutions for purchase to support cleaning and

or dangerous problem, while also increasing

simple operation is crucial in delivering and

hygiene, laundry and warewash and more.

the lifespan of your equipment. Understanding

enhancing accuracy, and in offering reliability,

Some customers also opt for branded systems.

chemical usage and shortage, as well as any

safety and compliance - especially when

For example, our AccuMax range enables

alarms triggered throughout the process, can

incidents of infection and contamination

multiple opportunities for customisation.

effectively smooth your operations.

can severely damage your brand reputation.

Choosing an appropriate system with

As well as highlighting the need to ensure

Dispensers can be manufactured with corporate branded labels, coloured buttons, or, in some

Looking at the current COVID-19 situation,

a safer environment, the economic impact

cases, coloured enclosures and face plates.

how does Hydro Systems help its customers

of the pandemic means customers require

ensure a safe user environment?

implementation with cost and sustainability

Do you offer any IoT/Cloud-based solutions

Chemical dosing systems are often considered

savings. According to ISSA, dispensing

for professional customers?

indispensable to any environment where

equipment that delivers accurate dilutions

In 2018, we introduced Hydro Connect, our

safety and service are major concerns, such

reduces cleaning costs up to 30%.

cloud-based Internet of Things (IoT) platform

as: healthcare, hospitality, food service, and

that gives industrial laundry managers

education. Facilities need to ensure they have

What immediate plans does Hydro Systems

increased visibility and 24/7 access to

the right solutions and processes in place to

have for further developing its range?

operational data such as chemical usage,

reduce the spread of pathogens, and to protect

We are eager to expand Hydro Connect’s

alarms and number of loads completed.

employees and customers from the risk of

offerings to give facility managers greater

Some advanced dispensing systems utilise the

infection. Using chemical dispensers is an

insight into key processes that impact their

IoT to enhance transparency and eliminate

effective solution in driving hygiene compliance.

bottom line. Other developments currently

unnecessary visits to the site. Using advanced

Dispensers are integral to deliver accurate,

in progress include a connected warewash dispenser for foodservice environments that is expected to launch in 2021. What are the longer-term plans for the business? Where will it be in 5 or 10-years’ time? We anticipate further developments for the Hydro Connect platform, as access to operational data is essential for business success. During times when facility managers may be on site less often, such as during a pandemic, they still need the confidence that their systems are running as intended. WWW.HYDROSYSTEMSEUROPE.COM

28 JANUARY 2021

WWW.CLEANINGMAG.COM

Products & Services Directory

to advertise call 01737 855086

COMPUTER SOFTWARE

HYGIENE SUPPLIES

FULLY INTEGRATED SOFTWARE

FOR CLEANING/FM CONTRACTORS

| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk

FEMININE HYGIENE

FEMININE HYGIENE BINS

C and M product services.pdf 1 28/03/2019 13:33:39

SOFTWARE / TECHNOLOGY

Brimaid Ltd, Valley Mills Valley Road, Bradford BD1 4RU Tel: 01274 728837 Fax: 01274 734351 www.brimaid.co.uk

SOFTWARE / TECHNOLOGY

Business Software for Janitorial Distributors

CMY

GUM REMOVAL

www.bluerocksystems.co.uk

GUM & GRAFFITI REMOVAL

 SELF CONTAINED  MOBILE  VAN OR TRAILER Trafalgar Cleaning Equipment

01403 273 444

Products & Services directory START PLANNING YOUR ONLINE & IN PRINT ADVERTISING

To reach your potential customers advertise in C&M’s new Products and Services Directory. Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 • Email: michelleandrews@quartzltd.com

C&M PRODUCT NEWS INTELLISPRAY technology, developed by Taski, has beaten a field of highly innovative competition to win the ISSA Innovation of the Year and Most Innovative Equipment awards. Chosen by cleaning professionals around the world, these accolades were

Taski scoops awards at ISSA event

awarded at the ISSA North America exhibition and conference on 19 November, after over two months of voting that considered criteria including impact, practicality, sustainability, profitability and originality. As a fully integrated solution, Taski IntelliSpray allows facilities to scrub floors and disinfect them in a single pass, achieving new standards in hygiene. Marcel Muller, global marketing director floorcare machines at Taski, said: “Innovation is about finding new and better ways of doing things. Our IntelliSpray system provides facilities with a single solution that maximises their cleaning and

disinfecting efforts without increasing the time it takes to achieve those results.” WWW.TASKI.COM FOLLOWING a major investment in its Telford plant, Northwood Hygiene Products Ltd is launching a new proprietary washroom system featuring an industry first. Offering hygiene, cost-in-use, performance and sustainability, the high capacity Raphael collection comprises two toilet tissue and four hand towel dispensers, along with a soap dispenser. The range features the industry’s first twin high capacity toilet roll dispenser, the TwinJumbo, which holds up to 800m of product, reducing the need for frequent replenishment and ordering. The system offers competitive cost-in-use. An infinity paper system, allowing users to replenish one roll at a time, ensures that waste is kept to a minimum. The units are free, with the exception of the Electronic Roll Towel Dispenser, which is

New proprietary washroom solution

subject to a loan agreement. The collection is suitable for the most challenging washrooms, with high performance dispensers constructed from durable ABS plastic and so scratch and impact resistant. They are also lockable, preventing theft and untidiness. Paul Mulready, marketing manager, said: “We are excited about Raphael and the many benefits it offers to customers requiring hygienic, high capacity systems for high footfall washrooms. We’ve invested heavily in the new line and are confident that it will prove popular with end users and distributors alike.” WWW.NORTHWOOD.CO.UK/RAPHAEL MICROCARE LLC has announced the launch of a new product line - Stereze workspace cleaners

Stereze workspace cleaners and hand sanitisers launched

and hand sanitisers - to support the fight against Coronavirus. Leveraging existing MicroCare product development and manufacturing capabilities, the new range delivers cleaning solutions designed to assist workplaces to keep people and spaces as safe as can be. The Stereze products have been formulated using a high-purity alcohol-based solution which is focused on high-performance cleaning. The premium product range includes 70% Isopropyl Alcohol (IPA) Surface Cleaning Wipes and a liquid refillable spray bottle. Complementing the surface cleaners are Stereze hand sanitiser wipes, gel and spray which are Food and Drug Administration (FDA) registered and safe and compliant for sanitizing hands. Tom Tattersall, MicroCare CEO, said: “As a market leader and trusted name in cleaning solutions it was only natural that

MicroCare would introduce a product line specifically to sanitise workplaces and help to safeguard people. Cleanliness is more important than ever and demand for sanitiser use in the workplace continues to grow. We are very pleased to be able to offer a comprehensive range of highly-effective sanitising solutions that can make a difference in ensuring hygiene standards.” WWW.MICROCARE.COM

30 JANUARY 2021

WWW.CLEANINGMAG.COM

PRODUCT NEWS C&M

AN anti-viral and anti-bacterial aerosol spray developed in South Wales

Residue-free aerosol effective against Covid-19

has been proven to kill the novel coronavirus SARS-CoV-2 which causes COVID-19 and can disinfect areas up to 100m3. The Biosan

EDITOR

Total-Release Sanitiser was created by Genesis Biosciences in its Cardiff laboratories and follows in the footsteps of the company’s General Purpose Sanitiser which

Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR

has been sold across Europe since March. The total-release sanitiser offers a simple and effective method of disinfection of large spaces via a pressurised canister to deliver the anti-viral and anti-bacterial solution. The product is dispelled into the air by locking the trigger into place, which ensures maximum coverage and efficiently kills harmful pathogens in the designated space. Within a few minutes, a fog fills the area to provide complete sanitisation of the area. Alternatively, an aerosol can be used as required to disinfect surfaces such as keyboards, door handles and other regular touch points. Genesis general manager, Dr. Emma Saunders, said: “Our anti-viral products have all received official confirmation that they are effective against COVID-19. The aerosol is ideal for treating larger, enclosed areas such as offices, buses and hotel rooms. It can simply be released and left for around 15 minutes for complete coverage up to 100m3. With no residue, it means there is no aftercare required such as wiping down surfaces or clearing excess or waste product.” WWW.GENESISBIOSCIENCES.CO.UK

Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER

Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR

Tony Crinion CEO

INEOS Hygienics, the new global healthcare

Steve Diprose

business from Ineos, has released a

CO-CHAIRMAN

Paul Michael

new range of touchless dispensers to help prevent the spread of viruses and bacteria. Innovative design and precision Swiss-engineering ensures that the dispenses not only look good but are reliable, durable and functional.

New range of touchless dispensers

PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES

Elizabeth Barford subscriptions@quartzltd.com 01737 855028

Available in two sizes, a variety of colours with customisation options, the dispensers have been designed to fit any environment and can be free-standing, table-top or wall-mounted. With hand hygiene more important than ever, the Ineos Hygienics touchless sanitiser dispensers can offer the public confidence to help keep the people they care the most about safe by dispensing hospital grade sanitisers, trusted by doctors. The dispensers compliment a sanitiser range, which is produced using Ineos’s high-purity synthetic ethanol and includes hand sanitiser, sprays and wipes. WWW.DISPENSER.INEOSHYGIENICS.COM RENTOKIL Initial has announced an agreement to distribute Viruskiller, air purification technology which is proven to kill 99.9999% of viruses with

Air purifier ‘kills Coronavirus in the air’

a single air pass, including Coronavirus. It comes as the World Health Organisation (WHO) recently updated information on its website that recognises Coronavirus can be transmitted from person to person via aerosols in the air. The Viruskiller technology will hopefully play an important role in the nation’s Coronavirus recovery, helping businesses and public facilities

PUBLISHED BY

Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com Annual Subscriptions 12 copies per year (10 print & 12 digital) UK: 1 yr £125; 2 yrs: £224 Rest of the world: 1 yr: £174; 2 yrs: £310

minimise the risk of airborne transmission when they are allowed to resume normal operations. Dr Colm Moore, area technical manager UK, Ireland and the Baltics, Rentokil Initial, said: “Unlike traditional air purification systems, the UVC technology provides a photochemical deconstruction of the RNA and DNA of microorganisms, deactivating their reproductive processes so that the Coronavirus, and other viruses, can no longer spread, before the air is released back into the room. Its ability to kill 99.9999% of viruses with a single air pass, including Coronavirus, is what really sets this technology apart. Take the following scenario for example: if you had one million viruses passing through a Viruskiller, just a single virus would be recirculated, compared to the 500 viruses that would pass through when using a traditional filtration device (99.95%).”

ISSN: 1473 723X © Quartz Business Media, 2021 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner. Printed by Pensord Press Ltd, Cardiff, UK

WWW.RENTOKIL-INITIAL.CO.UK WWW.CLEANINGMAG.COM

JANUARY 2021 31

LICENCE TO PRACTICE

BOOK ONLINE NOW

COVERING THE ESSENTIAL SKILLS REQUIRED FOR ANYONE WHO CARRIES OUT CLEANING TASKS

STEPPING STONES TO BUILD YOUR CAREER #BeBICSc

ftnl

bics.org.uk