Cleaning & Maintenance - March 2022

The Official Partner of the Cleaning Show

M ARC H 2022

PLUS: • Industry news • People • Contracts • Products

Washroom Hygiene & Odour Control

Manchester Cleaning Show

Sustainable Cleaning

It’s important to look ‘beyond the checklist’ when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas. This feature looks at new technology and systems designed to ensure a clean, odour-free washroom environment.

The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central. More details inside.

There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.

>>> page 16

>>> page 20

>>> page 28

WWW.CLEANINGMAG.COM

EDITOR’S LETTER C&M

Positive results from a challenging few years I came across a report published by Robert Scott this month, revealing the findings of its latest customer research and identifying what it believes will be the key trends dominating the cleaning and hygiene sectors during the year ahead.

Of all the findings – which centred around reducing plastic waste, green cleaning and an increased visibility and frequency of cleaning in public places – the part that particularly caught my eye dealt with the greatest challenges faced by businesses during the past two years. Given what we’ve been through, you would be excused for thinking that COVID-19 would be way out on top of the list. But no. The research showed that supply chain disruption had had a far greater impact on businesses than COVID-19, with an overwhelming 60% of businesses confirming this. In fact, only a third (33%) of businesses stated that COVID-19 had been the key disruptor.

Robert Scott’s sales director, Alastair Scott, explained: “Last year, we faced a number of supply chain challenges that created something of a perfect storm for our sector - and we weren’t alone. We dealt with these challenges in a number of ways, increasing our stock holding capacity and introducing customers to alternative products that were available or manufactured here in the UK to mitigate the delays caused by Brexit on importing goods. In turn, this led to some interesting shifts in our customers’ behaviour, with businesses opting for more reusable and sustainably manufactured products that reduced the volume of waste from disposable products we saw at the start of the pandemic. This contributed to the huge shift towards sustainability that we’ve seen, along with a number of other factors including the outcomes of the COP26 conference and changing legislation such as the incoming Plastic Packaging Tax in the UK. We see this as a really positive step

forwards – particularly in the cleaning sector for which, while some businesses have made sustainability a priority, there are still many areas that can be improved using the latest product innovation and technology available. As a manufacturer, one area we’re exploring is alternative packaging for our products that will support our business’ targets for reducing plastic waste.”

Whilst the ongoing impact of COVID-19 might remain with the sector for longer, the result of supply chain issues should bring two positive results – a greater focus on British-made products, and a greater focus on sustainability.

Changing the subject, and looking ahead to an opportunity to celebrate all that is great about our sector, the team at C&M and the Cleaning Show look forward to bringing everyone together again for the Manchester Cleaning Show on 6 and 7 April 2022 (please see Page 16). Registration is free of charge – please visit: www.cleaningshow.co.uk/manchester. Across the exhibit floor and within the two-day, free-to-attend conference, sustainability and the use of technology within cleaning and hygiene will be a key focus – don’t miss this opportunity to learn more about the latest solutions to the challenges faced by cleaning operatives in a post-pandemic world.

I wish you a clean, tidy and healthy month ahead.

Neil Nixon, Editor Cleaning & Maintenance Magazine

@cleaningmag

WWW.CLEANINGMAG.COM

Cleaning&Maintenance

MARCH 2022 3

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CONTENTS C&M

28 Feature: Washroom Hygiene & Odour Control.

It’s important to look ‘beyond the checklist’ when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas.

This feature looks at new technology and systems designed to ensure a clean, odour-free washroom environment.

MARCH 2022

06 12 16 26 35

Industry News.

In the news this month… Robert Scott research reveals cleaning trends for 2022, BICSc reveals new rebranding, Grief Encounter named as the CHSA’s charity for 2022, Diversey strengthens European presence, Commercial laundries ‘core to the operation of businesses.’

Contracts.

We take a look at all the latest contracts awarded across the industry.

Special Report: Manchester Cleaning Show 2022.

The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central.

20

Special Report: Supporting cleaning professionals to remain safe at work.

Cleaning chemicals are intended to create environments that promote health and safety but, if employees don’t have the right support, issues such as improperly mixed chemicals can lead to unfortunate consequences. Scott Campbell, global product manager at Hydro Systems, reports.

Feature: Sustainable Cleaning.

There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.

New Products.

An overview of some of the new products available on the market this month.

03 Editor’s Comment

13 BICSc Comment

A look at the cleaning sector this month.

The disappearing workforce.

Stan Atkins, CEO of BICSc, reports.

WWW.CLEANINGMAG.COM

14 BCC Comment A roadmap to sustainability.

Lorcan Mekitarian, chair of the CHSA, reports.

15 A job worth doing – a contractor’s blog.

Jeff Silver reports.

MARCH 2022 5

C&M

INDUSTRY NEWS

Robert Scott research reveals cleaning trends for 2022 ROBERT Scott has revealed the findings of its latest customer research, identifying the key trends that will dominate the cleaning and hygiene sector in 2022.

The three biggest trends identified by the research were reducing plastic waste, green cleaning and increased visibility and frequency of cleaning, all of which are predicted to influence the cleaning practices used by businesses in 2022 and beyond.

Looking at ‘green’ cleaning, Robert Scott’s research found three key areas that businesses believe to be of greatest importance to improving sustainability. These are reducing plastic waste (75%), using products made from recycled materials (60%) and implementing more reusable products into cleaning regimes (55%).

The research also found that supply chain disruption had a much greater impact on businesses than COVID-19 during 2021, with

Alastair Scott continued: “Interestingly,

are designed to be used multiple times and,

an overwhelming 60% of businesses admitting

almost half of our customers (47%) stated

if manufactured to a high standard, will be

that supply chain issues had had the biggest

that the effectiveness of products was also

more robust than cheap, single-use products.

impact on their business, while only a third

one of the most critical elements of cleaning

Considering the wider value of a product will

(33%) stated COVID-19.

sustainably. This is an important distinction

also help companies choose products that are

to make as we head into 2022 - businesses

better for business - prioritising staff wellbeing,

chain challenges that created something

need to closely evaluate their supply chains

for example, and ensuring cleaning processes

of a perfect storm for our sector - and we

and any products or systems they’re looking

don’t have a detrimental impact on the health

weren’t alone,” said Robert Scott’s sales

to introduce with the goal of becoming more

of the end user. This is where switching to

director, Alastair Scott. “We dealt with these

sustainable. Prioritising procurement of

products that can be used with less chemical

challenges in a number of ways, increasing

products made from recyclable materials, or

cleaning agents should become a key focus for

our stock holding capacity and introducing

those that offer multiple use will help to reduce

businesses in 2022.”

customers to alternative products that were

a business’s overall environmental impact,

available or manufactured here in the UK

but the efficacy of a product must be tested

control measures are now part of daily cleaning

to mitigate the delays caused by Brexit on

against the requirements of the cleaning task

regimes and have undoubtedly helped to

importing goods. In turn, this led to some

to ensure it delivers optimum cleaning and

reduce transmission in both commercial and

interesting shifts in our customers’ behaviour,

hygiene performance. Otherwise, it will become

domestic environments. When considering the

with businesses opting for more reusable

additional waste going to landfill unnecessarily.

visibility and frequency of cleaning, one in five

and sustainably manufactured products

In addition, localising supply chains, looking

businesses (20%) believe this will be the biggest

that reduced the volume of waste from

for products that are manufactured here in the

trend for the cleaning industry in 2022.

disposable products we saw at the start of

UK will also help to reduce the carbon footprint

the pandemic. This contributed to the huge

when it comes to logistics and distribution.”

“Last year, we faced a number of supply

shift towards sustainability that we’ve seen,

One area that businesses considered

In the age of COVID-19, robust infection

Alastair Scott concluded: “This trend has remained of high importance since our last research was conducted in December 2020 and

along with a number of other factors including

challenging when it came to improving

demonstrates just how much public perceptions

the outcomes of the COP26 conference and

sustainability was the cost of products. Robert

of cleaning have shifted to relying on the

changing legislation such as the incoming

Scott’s research found almost three quarters

presence of janitorial staff…It can be difficult to

Plastic Packaging Tax in the UK. We see this as

(73%) of companies believe the cost of products

strike the right balance, but what the pandemic

a really positive step forwards – particularly

to be the biggest barrier to becoming more

has shown us is that greater visibility of cleaning

in the cleaning sector for which, while some

sustainable, followed by product availability

processes is here to stay. Businesses that

businesses have made sustainability a priority,

(40%). “While cost will arguably always remain

haven’t yet investigated ways they can improve

there are still many areas that can be improved

the deciding factor for many businesses, I would

efficiencies for their staff and customers, and do

using the latest product innovation and

encourage teams to widen the lens and look at

so more sustainability, are likely to be left behind

technology available. As a manufacturer, one

the greater value of using sustainable cleaning

as our sector continues to innovate to deliver

area we’re exploring is alternative packaging

products and methods in their daily regimes,”

superior cleaning results that improve hygiene

for our products that will support our business’

said Alastair Scott. “Yes, there can be a slightly

and boost infection control.”

targets for reducing plastic waste.”

higher product price upfront, but most products

WWW.ROBERT-SCOTT.CO.UK

6 MARCH 2022

WWW.CLEANINGMAG.COM

C&M

INDUSTRY NEWS

BICSc reveals new rebranding THE British Institute of Cleaning Science (BICSc)

significant step forward for the Institute, which

CPSS, Cleanlogic, membership, and BICSc-

has officially unveiled its new rebrand, the

recently celebrated six decades as industry

endorsed training programme logos, which

organisation’s most significant transformation

leaders in the sector. This is the first time in its

all feature the striking, impactful image of the

in its 60-year history. The vibrant, creative

longstanding history the BICSc branding has

lion emblem - an iconic, instantly recognisable

rebrand is being incorporated and integrated

undergone such a dramatic transformation.

symbol of BICSc strength within the industry,

throughout the Institute, which is the largest

The aim was to celebrate our long-established

which has been retained within the rebrand.

independent, professional and educational

illustrious industry history while creating

body within the cleaning and hygiene industry.

consistent branding, which brings together all

a familiar feature for BICSc branding for

Michelle Iland added: “The lion has been

elements of the extensive BICSc family. The

decades. To create further impact, the lion’s

have been introduced within the revamped

dynamic, modernised new branding marks yet

head features throughout the new eye-

rebranding, the essence of BICSc heritage

another significant step forward for the Institute.”

catching, colourful suite of BICSc branding.

While innovative, impactful new elements

The newly introduced revitalised logos

There have been some minor updates to the

organisation’s new look. Michelle Iland,

incorporate the change of BICS Business

BICSc branding in the past, however nothing

marketing and events manager at BICSc,

Services to BICSc Training and Services for

as dynamic as this new revolutionary rebrand,

said: “We are delighted to officially announce

consistency in appearance and denote distinct

which covers all our brands and brings them

and unveil our new, vibrant rebranding on a

differences between membership and training.

all together for consistency. It was deemed the

and history remains an integral part of the

worldwide scale. It is the culmination of another

The suite of new-look icons includes the

perfect time to revisit, revitalise and refresh all the BICSc branding.”

The creative clean sweep also incorporates areas of the world map to reflect the Institute’s growing global presence, its worldwide influence and reach. The revitalised rebrand reinforces the message that BICSc exacting standards are universal.

WWW.BICS.ORG.UK

Grief Encounter named as the CHSA’s charity for 2022 THE Cleaning & Hygiene Suppliers Association

The CHSA raises funds for its nominated

(CHSA) has announced its continued support

charity at its gala ball and annual golf day. It

for UK charity Grief Encounter as its nominated

began raising funds for Grief Encounter in 2019,

charity for 2022.

donating £5000 during the pandemic, despite not being able to host any major events.

Bereavement is devastating at any age, but for a child it is life changing. Grief Encounter offers

Thanks to the generosity of its members, the

a lifeline, providing free, immediate, one-to-one

CHSA has raised a total of £20,000, funds Grief

support that helps children and young people

Encounter is putting to good use.

The first fund-raising event the CHSA

with the confusion, fear and loneliness they often

of our members we have been able to make

feel following the death of someone close.

substantial donations to charities including the

will host in 2022 is its gala ball, taking

“At the CHSA we have a long track record of

RNIB. We are delighted to continue this tradition

place on Friday 20 May at the Staverton Park

giving something back,” said Lorcan Mekitarian,

with Grief Encounter and are looking forward to

Estate, Daventry.

chair of the CHSA. “Thanks to the generosity

supporting the charity throughout 2022.”

WWW.CHSA.CO.UK

Diversey strengthens European presence DIVERSEY Holdings Ltd has completed the

welcome Shorrock’s 240 experienced colleagues

acquisition of Shorrock Trichem, a distributor

to Diversey and I am proud that this great, family-

Ireland, added: “Shorrock Trichem has a great

of cleaning and hygiene solutions and services

owned business saw Diversey as the right home

team of experienced people, shares our approach

based in north west England.

for its people and its next phase of growth.”

to excellent customer service and has outstanding

“This acquisition strengthens our position in

Duncan Fishwick, co-owner and commercial

Shane Mahoney, Diversey’s head of UK and

products which complement our own portfolio

the UK, one of our key geographies,” said Phil

director at Shorrock Trichem, said: “We are

in areas such as warewashing and laundry

Wieland, CEO of Diversey. “The combination of our

very excited to combine forces with the team

equipment sales. We expect to be able to reach

businesses will allow us to offer a broader range

at Diversey and believe that the values they

new markets and strengthen our combined

of products, solutions and services to both our

share match perfectly with those of Shorrock

capabilities for both new and existing customers.”

distributors and direct customers. I am pleased to

Trichem’s employee and customer base.”

WWW.DIVERSEY.COM

8 MARCH 2022

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Commercial laundries ‘core to the operation of businesses’ RESEARCH conducted by Hatch

the pandemic and escalating fuel

Regeneris concludes that the

costs have amplified the issues to

textile services industry is ‘core to

a catastrophic extent,” said David

the operation of many businesses

Stevens, CEO of the TSA. “Without

in vital and important sectors of

serious price rises for customers

the UK economy’. It highlights three

and government support - at the

markets of particular significance

very least in terms of access to

- hospitality, healthcare and

the EU labour market - there is a

manufacturing - concluding that

real risk that many textile services

without the support of the textile

companies will go out of business.”

services industry they would face

Stevens continued: “If commercial

insurmountable problems. Yet

textiles services ceased to operate,

the long-term sustainability of

many UK businesses, industries and

textile services in the UK is under

sectors would grind to a halt. We

considerable threat and action is

continue to press the government

needed if it is to survive.

for help, but so far they continue to

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ignore us, despite organisations like

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The research was commissioned by the TSA, the Textile Services

UKHospitality and NHSI supporting

Association, and was carried

our arguments.”

out in 2020. The key problems

- ‘The economic value of the

rising costs, downward pressure

textile services sector to the

on prices and severe staff

UK economy’ - is available to

shortages. However, since then

download at www.tsa-uk.org, from

the industry has suffered even

the TSA publications section in the

more setbacks and its position

documents library.

is even more precarious. “Brexit,

WWW.TSA-UK.ORG

‘Exceptional conformance’ to CHSA Accreditation Schemes in 2021 BUYERS of cleaning and hygiene

so we are delighted members

products can continue to rely on

have again maintained standards,

the guarantee of the Cleaning &

achieving very high levels of

Hygiene Suppliers Association’s

compliance. Buyers of cleaning

(CHSA) Accreditation Scheme mark

and hygiene products can continue

following exceptional compliance

to trust the mark. Our standards,

during 2021.

your guarantee.”

The CHSA is establishing a new

conducted 143 audits during the

Accreditation Scheme for General

year, inspecting every member of

Manufacturers. Inspections of

the CHSA. More than 3800 individual

these scheme members will begin

items were checked across all the

later this year.

schemes, making sure that ‘what’s on

WWW.CHSA.CO.UK

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Mike Stubbs, chairman of the CHSA Accreditation Schemes, said: “Maintaining the integrity of our accreditation schemes is essential WWW.CLEANINGMAG.COM

MARCH 2022 9

C&M

INDUSTRY NEWS

Ecoserv Group achieves carbon neutral status ECOSERV Group has achieved certified carbon

Province, Vietnam, that is generating 372,000

neutral by offsetting 1285kg of CO2e. Partnering

MWh of electricity annually, as well as helping

with Ecologi, Ecoserv Group has offset its 2020

to preserve 27,000 hectares of Amazonian

carbon footprint, covering scope 1, 2 and 3

rainforest in Brazil.

“The race to net zero is really gearing up

emissions, and will maintain neutral status while the company works towards its target of

and as an organisation we want to be carbon

net zero by 2030.

positive as soon as possible,” continued Van Blerk. “We will continue to offset where we

“Our aim is to be Net Zero without the need

cannot reduce or reduction remains an ongoing

to invest in carbon removal projects by 2030, but in the meantime this offsetting represents

offices, which is rare within the facilities

goal, but for us this is only a temporary solution.

a major milestone in our sustainability

management marketplace.”

Last year we took steps to calculate our exact

journey,” said Sally Ann Van Blerk, group

Under the agreement with Ecologi, Ecoserv

carbon footprint and establish science-based

sustainability and brand director at Ecoserv

Group will support two climate projects that

reduction targets, which will underpin our

Group. “We are proud of the fact that this

are directly impacting atmospheric CO2 levels.

efforts this year to develop and implement

offsetting covers scope 3 hotspots including all

As a result, the company is making a funding

effective carbon removal initiatives.”

commuting across our workforce and franchise

contribution to a wind power plant in Bac Lieu

WWW.ECOSERV.GROUP

NJC receives sustainability award NJC, the cleaning and support services

tools. Assessments cover the four areas of

company, has announced that it has

environment, labour and human rights, ethics,

been awarded a gold EcoVadis medal for

and sustainable procurement.

sustainability achievement. This is NJC’s second

The gold award recognises NJC in the

gold award in successive years, and follows a

top 5% of companies that EcoVadis has

recent assessment.

assessed worldwide, and in the top 3% of

EcoVadis provides a leading solution

companies in the cleaning industry. NJC

for monitoring sustainability in supply

also achieved improved scores compared

sustainability strategy, reaching Net Zero by

chains. Using innovative technology and

to its first assessment.

2030. We are proud to have once again been awarded a gold medal in our independent

sustainability expertise, the organisation helps

Paul Crilly, managing director, said: “NJC’s

companies adopt sustainable practices using

responsibility to our people, the planet and the

EcoVadis assessment and aim to continue to

a common platform, universal scorecard,

communities we serve is our top priority and we

improve our performance.”

benchmarks, and performance improvement

are committed to an enhanced environmental

WWW.NJCDNA.COM

Mitie recognised as a ‘UK top employer’ for fourth year running THE 2022 ‘top employers’ have been

will continue to invest in how we hire, develop,

announced and Mitie has been recognised as

reward and engage our people, so that we are a

one of the UK’s top employers for the fourth

leading UK business.”

David Plink, CEO, Top Employers Institute,

year running. Being certified as a top employer by the Top Employers Institute showcases

said: “Reflecting on the demanding year

Mitie’s dedication to a better world of work,

that has, like the year before it, impacted

through excellent HR policies and people

organisations across the world, Mitie

practices. This includes its recent investment in

and results of its HR Best Practices Survey.

has continued to show that it prioritises

its HR technology and processes.

The survey covers six HR domains consisting

maintaining excellent people practices in

of 20 topics including people strategy, work

the workplace. They continue to meet the

‘Count me in’ learning programme aimed

environment, talent acquisition, learning,

challenges of the changing world of work

at promoting diversity and inclusion in the

wellbeing, diversity and inclusion, and more.

while working tirelessly to make a positive

A key highlight of Mitie’s entry was its

Jasmine Hudson, group HR director, Mitie,

impact on the lives of their workforce. We

Employers Institute for use in its Best Practice

said: “Our people are what make our business

are pleased to celebrate and applaud the

Report 2022. The report showcases exemplary

exceptional, so we’re incredibly proud to see

organisations that have been certified as

diversity and inclusion practises.

Mitie named as one of the UK’s top employers

top employers in their respective countries

for the fourth year running. We’re committed to

this year.”

ensuring that Mitie is a great place to work and

WWW.MITIE.COM

workplace, which was selected by the Top

The Top Employers Institute programme certifies organisations based on the participation 10 MARCH 2022

WWW.CLEANINGMAG.COM

INDUSTRY NEWS

C&M

Sodexo announces strategic health and wellbeing partnership SODEXO UK and Ireland has announced a

Life to offer market-leading health and

of market-leading health, wellness, legal,

strategic health and wellbeing partnership

wellbeing support.

and financial support. The wellbeing of our

with Spectrum.Life to provide its Employee

The EAP service, which is available 24/7 and

people is critical to us and an integral part

Assistance Programme (EAP) to all colleagues

365 days a year, provides colleagues and their

of our culture, and we understand balancing

with a comprehensive suite of health and

immediate family members with confidential,

everyday life with the requirements of work

wellbeing solutions to support their mental and

free counselling and wellbeing support, which

and personal life can create pressures for

physical health.

can be accessed through a freephone helpline,

all. We have a laser focus on enhancing our

live chat, WhatsApp, SMS, and email.

colleagues’ health and wellbeing and one of

Since 2015, Sodexo has provided an EAP to support colleagues with life’s challenges.

Ryan Candy, head of change, employee

the ways we do this is through partnerships

However, the last two years have demonstrated

experience and people performance at

with industry experts such as Spectrum.

the growing need for the service, and the

Sodexo, said: “We are delighted to have

Life, and we see this as a positive step in our

organisation has decided to invest significantly

partnered with Spectrum.Life to offer all

journey to make Sodexo a great place to work.”

in a new strategic partnership with Spectrum.

colleagues access to a comprehensive suite

WWW.SODEXO.COM

ECHA finalists announced THE finalists of the European Cleaning &

and gala dinner on 28 April at Hotel Le Plaza in

commitment to our industry over what has

Hygiene Awards 2022 have been revealed.

Brussels.

been a challenging few years on the frontline.

Following a record year for entries across all

Founder of the awards, Michelle Marshall, said:

After almost two years apart, we look forward to

10 categories, 39 leading service providers and

“We are delighted to be back for 2022 and with

bringing the great and the good of the cleaning

manufacturers have made the shortlist.

a record year for entries. It was an incredibly

and hygiene industry back together again in

From sustainability and innovation to the

difficult job for our judges to narrow down

April to celebrate our finalists and reveal our

leaders and rising stars of the industry, the

to a shortlist but we feel our finalists really

well-deserving winners.”

winners will be revealed at an awards ceremony

deserve recognition for their dedication and

WWW.ECHAWARDS.COM

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24/02/2022 12:24

MARCH 2022 11

C&M

CONTRACTS

Simplified sanitising protocols for Nordic-inspired London restaurant ESTABLISHED in 2018 by Danish-born

convivial environment without having to worry

restauranteur, Søren Jessen, Ekte (meaning

about anything else,” said Ekte proprietor,

‘genuine’ or ‘real’ in Norwegian) brings an

Soren Jessen. “Using GermErase 24hr, we can

authentic taste of the Nordic regions to the city

all relax and stay focused on all the things that

of London. Situated in the heart of London’s

make Ekte and our sister restaurant, 1 Lombard

Bank district, Ekte Nordic Kitchen’s food offering

Street, so special.”

Mark Wintle, sales and marketing manager at

is overseen by Swedish-born chef, Robin

P-Wave, the company that supplies the product,

Freeman, and constantly changes to embrace

said: “For over a decade, P-Wave has built an

seasonal and local produce. fungi, including the SARS-CoV-2 virus, killing

enviable reputation as a respected innovator in

the COVID-19 pandemic, Ekte was looking

it in under 30 seconds. The product offers

the air freshening industry. As a direct result of

to simplify the front of house cleaning and

up to 99.999% efficacy against pathogens

the Coronavirus pandemic, health, hygiene and

sanitising protocol by replacing surface

and delivers a residual effect for 24 hours on

above all safety is now at the top of everyone’s

disinfectant and hand sanitiser with a single

surfaces and between washes on hands.

agenda - and in premises, people need to feel

To manage staff and guest safety through

product. The restaurant selected GermErase

“My top priority is to ensure that our guests

as safe as possible. So, P-Wave has evolved, and

24hr - a powerful, new, scientifically-proven

have a wonderful experience and enjoy

our message now is ‘protect and refresh’.”

disinfectant that destroys bacteria, viruses and

delicious food and wonderful service in a

WWW.P-WAVE.CO.UK

Workforce management solution for Goldcrest Cleaning GLOBAL provider of workforce management

the prospect of facilitating the entire employee

solutions, Ezitracker (part of The Access

journey for Goldcrest employees - providing

Group), is now providing end-to-end workforce

flexible contract-based rostering and time and

management software solutions across the

attendance verification in real-time, through to

entire Goldcrest Cleaning contract portfolio.

accurate payroll with powerful analytics at each

Ezitracker has rolled out its full workforce

step. Real-time data capture will eliminate the

management, time and attendance digital

need for timesheets. Our workforce management

solutions across all of Goldcrest’s systems to

solutions will streamline budgeting, improve

help it reduce costs, deliver efficiencies and

contract reporting, employee engagement and

and safety performance and reduce payroll

improve productivity by enabling its cleaning

financial wellbeing.”

inefficiencies for our 220+ staff. We look forward to

staff to deliver a first-class service across all facets of the business.

Christian Berenger, head of workforce management, Ezitracker, said: “We are excited at

Alan Jones, Goldcrest Cleaning’s managing

focusing on our first-class service delivery across

director, said: “We are delighted to have rolled

all our sites as a result of expanding the Ezitracker

out Ezitracker fully across our business to monitor

offering within our business.”

time and attendance, improve our health

WWW.EZITRACKER.COM

Ensuring high standards at TruckEast EUROMEC has secured a major new order after

enabled it to prepare work areas in a minimum

have been pressed into service across the

helping one of the UK's largest independently

amount of time so that work schedules were

company’s network of sites.

owned commercial vehicle workshop operators

not disrupted. As a longstanding customer

to ensure its premises remain clean and safe.

of Euromec, TruckEast was already using

TruckEast, said: “It’s a demanding business

its scrubber dryers and had taken a Byte II

servicing and maintaining HGVs so we needed

established Scania dealer employing 380 people

machine on test to assess its ability to meet

a cleaning solution that was up to the task.

and supporting a wide customer base from a

its stringent requirements. The Byte II is a

TruckEast has a strong reputation to uphold

network of 13 locations, across seven counties. It

professional scrubber-dryer designed to

and so being able to present a clean working

provides service and specialist aftersales support

clean medium-to-large surface areas in a fast

environment at all times is good, both for our

for all makes of HGV, passenger vehicles, vans, and

and efficient way. The 24v battery-powered

customers and our staff. We have been delighted

all types of agricultural and industrial vehicles.

machine is available in two versions, the

with the way the machines have performed;

Based in the east of England, TruckEast is an

Martyn Clipston, group aftersales director,

single-disc brush 531, with a cleaning width

one use and the bays are clean and ready for

vehicles means the TruckEast workshops do not

of 530mm, and the larger 612, with twin-disc

use again, saving us time and money. We are

stay clean for long. Work areas, especially the

brushes and a cleaning width of 610mm.

also pleased with the positive nature of our

bays where maintenance is completed, get dirty

Each has a 45-litre solution tank and a 48-litre

relationship with Euromec. They were quick to

very quickly.

The servicing and repair of commercial

recovery tank. The machine performed well in

recognise our needs and offered us an effective

What the company needed was a fast,

trials, prompting TruckEast to invest in a fleet

solution that is benefiting our business.”

efficient, easy-to-use cleaning solution that

of 12 of the scrubber dryers. These machines

WWW.EUROMEC.CO.UK

12 MARCH 2022

WWW.CLEANINGMAG.COM

BICSc

C&M

The disappearing workforce IMAGINE if you will, a line of cargo ships with another

Last year in Italy when seasonal

illustrates the scale of the problem.

line of cargo ships next to them, almost like a car park

Bulgarian and Romanian

The current government is not

waiting to get into the docks. Depending on where

farmhands could not come due to

inclined to issue temporary visas

you are in the queue, it could take three to four weeks

coronavirus restrictions, appeals

until it is too late. For example, it

before your cargo is unloaded. The reason for this is

for Italian students, pensioners

offered temporary visas for truck

not a strike by dockers, but the fact but there are not

and furloughed workers to

enough trucks to take away the containers that had

replace them had little success. In the Republic of

already been unloaded. This was the situation at a

Ireland similar problems exist. During the height of

consecutive governments have failed to recognise

Long Island, USA port last November. There is still a

the pandemic when students were not at university,

the importance of cleaning as a profession. The

shortage of lorry drivers in the UK and truckers in the

the cleaning industry - through the ICCA - lobbied

industry itself has an image problem and it is difficult

USA. The shortage is part of a worldwide problem in

government to allow those overseas students on a

to attract staff at the best of times. The government

attracting staff into certain jobs.

student visa to work 40 hours per week instead of 20

has also added to the pressure on employers. For

drivers which were not taken up.

So what of the cleaning industry? Firstly,

hours per week, a request that was accepted. Similar

example, 300,000 new taxpayer-funded roles have

doubled the quota for migrant workers in a move

representations were made for migrant refugees/

been created during the pandemic, whilst hard-hit

to fill the huge labour shortages in the economy.

asylum seekers to be integrated into the workforce

businesses struggle to find staff to fill vital roles.

The quota is being raised to 70,000 temporary visas

which were not successful.

Currently, however, young people are not attracted

In Italy, the Prime Minister, Mario Draghi, has

despite the presence of an anti-immigration league in

The situation is similar in other European countries.

to the cleaning industry as a career. In addition, older

his national unity coalition government. With nearly

A perfect storm is heading towards the UK and one

members of the workforce, who in the past may have

100,000 migrant landings in the last two years, the

of the victims of this will be the cleaning industry. We

carried on working, have now decided to retire -

failure of recent amnesties for illegal residents and

have already seen the government allow long term

perhaps due to COVID - and whilst the UK is not issuing

stubbornly low numbers of repatriations of failed

asylum seekers to cover staffing emergencies under a

temporary visas, this will result in facilities not being

asylum seekers, the league called for an ‘Italians first’

scheme agreed by the Home Secretary. There are in

cleaned or cleaned less frequently.

approach. Italian youth unemployment is one of the

the region of 32,000 asylum seekers who have been

highest in Europe, standing at 30% in 2020. Compare

waiting more than 12 months that will be eligible for

WWW.BICS.ORG.UK

this to the UK where the youth unemployment rate is

this scheme. There are an estimated 140,000 vacancies

and the BICSc virtual training suite at

currently about 11.5%.

or 10% of the workforce in the care sector which

WWW.BBS-VIRTUAL-TRAINING.THINKIFIC.COM

Eco friendly

Recycled fibres

WWW.CLEANINGMAG.COM

For further information, please visit:

No chemicals required

MARCH 2022 13

C&M

BCC COLUMN

A roadmap to sustainability Climate change is a huge threat to our planet. Aware of our responsibility to contribute, the Cleaning & Hygiene Suppliers Association (CHSA) and the Cleaning and Support Services Association (CSSA) are developing a ‘roadmap to sustainability’. Lorcan Mekitarian, chair of the CHSA, explains the association’s approach.

For example, the just-in-time approach

ENVIRONMENTAL sustainability is complex. There is

complete supply chain, from the sourcing

no clear and simple measure to show which product

of raw materials to the delivery

or process is more or less sustainable than any

to the end user. Pillar 4 covers

other. Opting for products or packaging containing

social values. It includes mental

It means they are resistant to

recycled material ahead of virgin might feel obvious,

wellbeing, personal development,

ordering in larger volumes to

but what if it’s not fit for purpose? What if it involves

community involvement, and

reduce the number of deliveries.

more transport miles? What if the production process

the overall ethical approach of

Finally, measuring and reporting

consumes more resources? Availability of recycled

the business. Pillar 5 covers waste,

material of the right quality is becoming an issue.

emissions and water.

embedded in the UK means end users often want a next day service.

on the effectiveness of sustainable initiatives is complex. When it is so difficult to clearly establish the benefit

Our members are already working hard

The pressure of commercial reality adds to this

of any one initiative, deciding if, where and how

complexity. The constant downward pressure on

to improve the sustainability of their products, not

prices means manufacturing and selling cleaning

surprising as this is their area of expertise. There is

and hygiene products is highly competitive. In this

more uncertainty when it comes to the other four

Our ‘roadmap to sustainability’ addresses

environment, every innovation, whether a product,

pillars. To progress we asked members to name

these themes. Providing a practical way forward,

packaging solution or process, has to deliver tangible

their top three challenges. The themes that emerged

it includes activities designed to help industry

business benefits and deliver them quickly.

include balancing cost, the availability of alternative

businesses and organisations move towards a more

options, a resistance to change, and how to measure

environmentally sustainable future. The programme

and report on sustainable initiatives.

will kick off with a webinar designed to provide

Experts from within our members have come together with the aim of helping CHSA members

Cost is particularly significant. Adopting the

move to a more sustainable future. They identified

much to invest is challenging.

a practical overview of the ways in which our

five pillars to sustainability in our sector: product,

sustainable option often requires a big initial

members can respond to the challenge presented

packaging, transportation, social value and ethics,

investment and fostering bio-diversity, for

by sustainability.

and the corporate approach to emissions, waste

example, delivers only an intangible commercial

and water.

benefit. This matters in a market where there

facing our industry. There is no quick and easy

is a constant downward pressure on price. The

solution. Our ‘roadmap to sustainability’ is a practical

received, used and disposed of by the end user.

absence of suitable, sustainable alternatives was

approach that will give our members and the wider

Pillar 2, packaging, relates to all the packaging of a

raised again and again in relation to all the pillars.

industry the information and insights they need to

product, throughout the supply chain. This includes

For example, virgin materials may be the only

move towards a sustainable future.

manufacturers’ packaging as well as that used

packaging option that keeps the product safe,

WWW.CHSA.CO.UK

by distributors as they re-pack the product for its

untainted and in good condition. Throughout

The CHSA is a member of the British Cleaning Council.

last few miles. Pillar 3, transportation, covers the

the supply chain there is a resistance to change.

The views of Council members are their own.

Pillar 1, product, relates to product as it is

Sustainability is a big and complex challenge

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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M

ESG - what does it all mean?

Jeff Silver, head of sustainability and CSR at DOC Cleaning, reports.

IT can’t have escaped anyone’s attention that environmental and social governance (ESG) has moved right up the agenda since COP26. As a nation, we are being asked to look at sustainability in the wider context. How can we limit the impact of global warming, achieve the target of ‘net zero’ by 2050 and, all the while, support people across the globe who need help and advice to make a better life for themselves and their families?

In the cleaning industry we are already playing our part in the campaign, and in a way that reflects our customers’ demands for greener products and for greater commitment to sustainability and social value amongst service providers. In my current role I recently had the pleasure of attending, along with counterparts from other CSSA member companies, an exploratory meeting that is part of a CSSA initiative to improve ESG across the sector.

Its aims are to look at ways we can work together to improve green and social credentials, raise the general profile of contractors and their employees, and position the cleaning industry as a place where people who value such commitment will want to work by choice. There is a real appetite across the membership to make it happen.

At DOC we are continually evolving our environmental strategy as part of our ISO14001

certification, trying to understand where we are exposed to climate risks, where we are underexposed to the opportunity of going green, evaluating our carbon impact, and recording our carbon emissions, which we do as part of our Planet Mark accreditation. Like other contractors, we use cleaning products and methods that are safer for both environmental and human health and I don’t think we should forget, as an industry, just how important such eco-friendly cleaning systems are in reducing air and water pollution, as well as helping fight ozone depletion. And, of course, there’s so much more to do, as whilst there are the emerging technologies of chemical-free cleaning and machines that recycle water, we really need to see much more progress in microfibre to reduce the large amount of plastic particles contained in cloths. There are also the significant benefits to be obtained by embracing the 3-level waste hierarchy of ‘reduce, reuse and recycle’ - in other words reducing the consumption of cleaning products and chemicals, reusing or repurposing items to limit waste and recycling to ensure less energy is spent in new manufacture. And last but not least there is the battle to change people’s entrenched perceptions of paper washroom consumables, altering users’ mindsets to be

comfortable with products that do not come in the traditional white colour that people expect!

On the social side it is critical that, as contractors, we operate in ways that benefit society and protect people. Social sustainability means looking at how we treat employees and safeguard their wellbeing. Factors such as local employment, diversity and inclusion are vital, as well as making sure we pay a proper wage. Dare I say it, but tightness in the labour market is gradually nudging customers towards acknowledging that the Real Living Wage is the minimum now acceptable. At DOC we are working with specialist consultancy, JustOne, to map out clear goals and objectives in respect of the communities we impact as a business including, amongst other things, acting in the community by partnering responsibly with relevant charities and projects to ensure that local communities benefit from our company’s presence in the area.

There’s no denying that ESG and sustainability have now become essential practice for businesses operating in the cleaning industry. Now is the time to adapt to new sustainable demands to become a greener industry of the future, bringing benefits to our business, customers, employees, and stakeholders.

WWW.DOCCLEANING.COM

Sustainable cleaning with Toucan Eco Toucan Eco is a revolutionary way to make a disinfectant cleaner from just water, salt and electricity that kills 99.99% of germs. It replaces 80% of chemical cleaners and the single use plastic bottles they are supplied in.

Welcome to eco-friendly cleaning from Robert Scott.

Kills 99.999% of germs

Environmentally friendly

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Non-toxic & non-hazardous

www.toucaneco.co.uk/worktop

MARCH 2022 15

C&M

MANCHESTER CLEANING SHOW 2022

Manchester Cleaning Show 2022 – new technology and solutions take centre stage Manchester Central - 6 & 7 April 2022 THE Manchester Cleaning Show returns to the

The programme is largely themed around the

Biographies:

city on 6 and 7 April at its new, easily accessible

challenges and opportunities facing the UK’s

Dominic Ponniah founded his first business

venue, Manchester Central. Free visitor passes

cleaning, hygiene and waste management

aged 11. After graduating from LSE, he started

are now available online via:

industries, particularly as it continues to play

a business exporting waste paper for recycling,

www.cleaningshow.co.uk/manchester

a critical role in dealing with the pandemic.

before going on to launch Tuc-Tuc, Europe’s first

Now firmly established in the north west,

Senior representatives drawn from both private

natural gas-fuelled rickshaw service. Cleanology

the third Manchester Cleaning Show has been

and public sector organisations will participate

has grown from one employee to 700, and

some time in the planning stages thanks to the

in the seminar.

counts royalty, blue-chip corporates and luxury

COVID pandemic but, following a virtual event

There are still a few keynotes being worked on

brands amongst its clients.

in 2020, its greatly anticipated return promises

– details coming soon – but at time of going to

to deliver thousands of attendees ready to

press here's the current conference programme:

Cleanology’s sales director, Stephen Lynch, has over 25 years’ experience in sales. By focusing on Cleanology’s award-winning ethical

order products, discuss industry challenges and WEDNESDAY 6 APRIL 2022

and sustainable products and services and

10.30

attention to detail, as well as staff development,

free conference format of its parent Cleaning

Welcome and Opening Keynote: Progress on

diversity and fair pay, he builds strategies that

Show, which marked a successful return to

BCC and APPG projects.

benefit both customer and supplier.

London last November following a COVID

By Paul Thrupp, British Cleaning Council.

network with colleagues and friends.

The event follows the same exhibition and

12.00

postponement. Event organiser, BCCE Ltd – a company jointly owned by the British Cleaning

11.00

From invisible workforce to key workers:

Council and Quartz Business Media, publisher

Morning Keynote presented by the

why the real Living Wage matters now more

of C&M - is expecting in excess of 2000 visitors to

Manchester Cleaning Show’s Hygiene

than ever.

the new venue, Manchester Central.

Partner, Dettol Pro Solutions.

By Sebastian Bachelier, programme manager and project lead for the Recognised Service

The opening times for the Manchester Cleaning Show 2022 are 09:00-17:00 on Wednesday 6 April

11.30

Providers, Living Wage Foundation.

and 09:00-15:00 on Thursday 7 April 2022.

Technology matters – employing new

Synopsis:

technology to deliver a modern

For the first time in the 20 years of the Living

Business Media, said: “Whilst moving the

cleaning service.

Wage movement, employers from across sectors

Cleaning Show from Birmingham to London has

By Dominic Ponniah, CEO and co-founder,

and industries are recognising the crucial role

been a phenomenal success, the one impact

Cleanology, and Stephen Lynch, sales director,

cleaning operatives and other historically low

was that we saw a reduction in the number of

Cleanology.

paid yet essential workers play in running

regular visitors from the north west, north east

Synopsis:

their businesses. With record numbers of

and Scotland. In response to this we created a

The cleaning industry has slowly been moving

organisations publicly signing up to the Living

new event in Manchester in 2016, an event that

towards technology-led solutions for some

Wage Foundation and with a growth in demand

exceeded all our expectations both in terms of

time, but it is only in recent years it has become

for front line workers in cleaning, catering and

exhibitor and visitor numbers. We built on this

a key differentiator between companies.

security, could now be the perfect time to

success and delivered an even bigger and better

COVID-19 has, and will continue to accelerate

champion the real Living Wage in your contracts?

event in 2018. COVID disrupted our scheduled

the trend towards tech innovation in a way the

Biography:

2020 event so we are delighted to be back in

industry probably didn’t think was possible

Sebastian Bachelier joined the Living Wage

person for what I’m certain will be an excellent

a few years ago. This presentation will take

Foundation in 2018, where he leads on its work

two days. I look forward to welcoming the

a look at an industry that now uses robotics

within the outsourcing and FM sectors through

cleaning industry to Manchester in April.”

which cost as much as luxury cars, IT solutions

management of the Recognised Service Provider

on a par with any other industry and smart

project. Sebastian has previous experience of

The conference

sensor technology which will help facilities

the public and private sectors as well through

In addition to a busy exhibition, the event also

professionals manage workplaces in a new

student enrichment work at an inner-city college

features a two-day conference programme.

post-COVID era.

and c-suite recruitment for the NHS.

Tony Crinion, managing director of Quartz

16 MARCH 2022

WWW.CLEANINGMAG.COM

MANCHESTER CLEANING SHOW 2022

C&M

12.30 Cleaning for climate change.

By Nina Wyers, marketing and brand director, The Floorbrite Group.

Synopsis: Increasingly, individuals, governments, organisations, and businesses are focused on green solutions. With climate change being at the forefront of world leader’s agendas, the time to act is now in the global commitment to stop climate change. By cleaning and recycling creatively with the support of industry specialists and ensuring your commitment extends to your supply chain, every business can make a difference. What can companies do to support the global commitment to reducing C02 emissions and other greenhouse

14.30

environments hygienically clean and safe.

gases and not waste our precious resources?

A roadmap towards sustainability.

With more organisations looking to reduce

Nina Wyers will discuss innovations and solutions

By James Lee, council member, Cleaning &

their environmental impact, finding products

that Floorbrite and the industry as a whole can

Hygiene Suppliers Association.

that have the right sustainable credentials

introduce to create effective change.

Synopsis:

and efficacy to kill germs and viruses can be

Biography:

Environmental sustainability is one of the

a challenge. Join Steve Courtney, product

Nina Wyers has been a part of Floorbrite since

biggest issues facing business. The Cleaning

specialist at Robert Scott, to find out more about

1999 and is one of the family owners. Following,

& Hygiene Suppliers Association (CHSA) is

the latest in sustainable product development

in 2010, the death of her father and founder,

developing an initiative to help members

and chemical-free cleaning systems that are

Martin Wyers, she, her brothers and the board

migrate towards environmentally sustainable

reducing costs and single-use plastic waste as

of directors have focused on the development

business. Its five pillars are:

well as cutting carbon emissions.

of Floorbrite as a market leading brand in the

Product: the product as it is received and

Biography:

commercial cleaning and FM sector. Over recent

disposed of by the end user.

Steve Courtney is Robert Scott’s product

years Floorbrite has diversified and expanded

Packaging: product packaging and packaging

specialist for Toucan Eco, helping businesses

nationally to become one of the leading soft

used in transit.

adopt this sustainable and innovative

service providers in the UK.

Transportation: the complete supply chain.

technology to transform their cleaning routines,

Social value and ethics: encompassing the

as well as advising national partners on

14.00

whole organisation.

wider cleaning hardware. Steve has worked

Machine hire, lease or purchase – what are

Corporate environmental impact: emissions,

in the cleaning industry for over 20 years in

my options?

waste and water.

various roles with distributors, manufacturers,

By Martin Doran, general manager, Astley Hire.

Having surveyed members to understand where

independents, and PLCs.

Synopsis:

they are today, the CHSA is now developing a

When it comes to cleaning equipment there are

roadmap towards sustainability. This presentation

15.30-17.00

a range of options to look at and consider when

will present the research and outline the roadmap.

Live product demonstrations.

deciding how the piece of equipment comes

Biography:

through your door. Like everything in life, it isn’t

Representing manufacturers and distributors,

THURSDAY 7 APRIL 2022

a one size fits all scenario - there are various

the CHSA’s priority is to maintain and

10.30

options available, all of which have pros and

enhance standards on quality, ethics and

Robots and cobots: enhancing current

cons. This presentation will look at each scenario

sustainability. James Lee is managing director

cleaning practices.

and take into consideration the complete life

of Cromwell Polythene, a business committed

of the machine and not just the next decision

to environmental sustainability. A founding

11.00

you need to make. Although the focus will be

member of the CHSA’s sustainability committee,

Morning Keynote presented by the

on cleaning equipment the same logic can be

he is pivotal to driving forward this initiative.

Manchester Cleaning Show’s Hygiene Partner, Dettol Pro Solutions.

applied to a range of plant and machinery.

Biography:

15.00

Martin Doran has 15 years’ experience of working

Harnessing the power of sustainable cleaning.

11.30

in the hire industry, across many different

By Steve Courtney, product specialist,

Buyer beware: the rise of unscrupulous

sectors. He originally started life as a commercial

Robert Scott.

traders…and how to spot them.

management accountant before progressing to

Synopsis:

By Lorcan Mekitarian, chair of the CHSA.

the general manager role at Astley Hire. Martin

The pandemic impact has meant that frequent

Synopsis:

is passionate about hire and the commercial

cleaning and disinfecting have never been so

Demand for cleaning and hygiene products,

benefits it can bring to any business model.

critical to keeping commercial and domestic

including hand sanitisers, gloves, soft tissue,

WWW.CLEANINGMAG.COM

MARCH 2022 17

C&M

MANCHESTER CLEANING SHOW 2022

and aprons soared during the coronavirus

Neil was the project lead on the creation of the

to the BICSc Council. In 2015 she entered

pandemic. The unscrupulous have made

BICSc CPSS assessor app and, more recently,

the Worshipful Company of Environmental

the most of the opportunity. They created

delivered the Virtual Training Platform - to date

Cleaners, becoming a Freeman of the City of

businesses overnight, claiming expertise,

over 5000 candidates have registered.

London in 2016 and in 2021 becoming one of the first members of the Livery to be entered

knowledge and product excellence. It’s not

Lorraine Davis is a cleaning and service

acceptable under normal circumstances. In

matter expert with over 30 years’ experience

on to the register as a Chartered Practitioner in

the context of the pandemic, these claims

within the industry. Her career has involved

Environmental Cleaning.

put people at risk. The challenge for buyers

a mixture of senior operational and business

is to differentiate between the unscrupulous

development roles all in outsourced cleaning

and hygiene experience. A successful senior

but apparently credible companies and those

and FM sectors but particularly specialising

manager who has excellent communication,

trading ethically. Lorcan Mekitarian will use

in the technically complex healthcare and

negotiation and inter-personal skills,

examples of unscrupulous behaviour to help

education sectors. Lorraine was the only

Denise has the ability to matrix manage

buyers understand the challenges and learn

member of the private sector invited by

and motivate her team to achieve quality

the questions they need to ask to make sure

Graham Jacobs of NHS Workforce and

results. Experienced in successful multi-

they get products that are fit for purpose.

Facilities to be part of the select steering

site mobilisations, in time and cost critical

Biography:

group that developed the cleanliness section

environments and with a career that spans

Lorcan Mekitarian is chair of the Cleaning

of the government’s Department of Health

facilities services for local government,

& Hygiene Suppliers Association (CHSA).

new PLACE ‘Patient Led Inspections Initiative’

MOD, major food retail, shopping centres,

Representing manufacturers and distributors

which replaced the annual PEAT inspections.

cleanroom, and blue-chip office facilities.

supplying cleaning and hygiene products, the

Following this work, she was invited to work

CHSA’s priority is to maintain and enhance

with the DoH/AHCP PAS 5748 steering group

12.30

standards on quality, ethics and sustainability.

(known as the Rotherham Group) which

How a good marketing strategy can help

Lorcan is at the heart of the Association’s

reviewed the PAS 5748 guidance published

grow your business.

determination to challenge unscrupulous

in 2011. This work was recognised when BSI

By Suzanne Howe, managing director, SHC, and

traders who have attempted to profiteer from

submitted it for public consultation, and it was

Neil Nixon, conference director, Manchester

the pandemic. Lorcan is also sales director at

subsequently incorporated and adopted into

Cleaning Show.

Berry bpi.

the revised PAS 5748 (2014) edition. Lorraine

Synopsis:

was a founder member of the ‘BSA Cleaning

Neil Nixon quizzes Suzanne Howe about

12.00

Advisory Group’ which advises and lobbies the

different marketing techniques that can be

Fireside Chat: Training and delivery styles for

government on cleaning related matters - this

employed to have a positive impact on winning

cleaning service providers.

work has resulted in the launching of ‘The

and retaining customers. Topics to be discussed

An expert panel hosted by Neil Spencer-Cook,

Responsible Cleaning Operator Scheme’ 2015

include: marketing lessons learned during the

COO, BICSc featuring: Lorraine Davis, chairman,

which was nationally acclaimed and endorsed

COVID pandemic; marketing to establish your

BICSc; Soo Bartholomew, deputy chairman,

by the UK cleaning sector.

brand; understanding your customer and how

BICSc; and Denise Hanson, head of technical

Soo Bartholomew has worked in the

Denise Hanson has over 30 years of cleaning

to reach them; retaining customers through

services, BICSc.

cleaning and FM industry for over 30 years,

engagement; the power of social media,

Synopsis:

working her way up from a cleaning operative

including detail on the how, when and why

This expert panel will cover the importance of

in local schools when her children were little

of each social media platform; the power of

training and look at the delivery methods that

to her current position as technical director for

photographs; reinforcing your brand through

are available within the sector. Commercial

Birkin Services. Soo first became associated

good CSR; and using a successful mix of

cleaning providers will benefit from a

with BICSc in 1992 when her then employer,

marketing techniques and platforms.

holistic look at the various training options

OCS, placed her on a BICSc training course

Biography:

and their benefits - a real insight into what

at SC Johnson Wax at Frimley Green. From

Suzanne Howe, managing director of Suzanne

style of training could work best for your

that moment on Soo was hooked and started

Howe Communications (SHC) established

organisation. Some questions that will be

using BICSc best practice and applying the

her business 22 years ago as a specialist B2B

answered include: whether you are an in-

standards on every account she worked with.

PR and marketing agency. Suzanne works

house provider or you have outsourced your

Since 2001 Soo has trained more than 300

across a number of clients including Kimberly-

training, is there a better option? Does your

managers, supervisors and cleaning operatives

Clark Professional and the Golden Service

current training structure work for you and

in PBICSc and CPSS skills and has opened

Awards as well as Berry bpi recycled products,

your team? Is your team motivated?

four ATP training hubs for her employers,

InnuScience, P-Wave, Clarity, and Cleanology,

Biographies:

along with developing in-house induction

providing PR and marketing campaigns, event

From a financial director role, Neil Spencer-

training programmes for her staff to lead them

management and social media consultancy.

Cook joined the BICSc senior management

into BICSc Licence to Practice and CPSS. Soo

team in 2015. He has a wealth of management

has continued her education with BICSc and

For further information about the Manchester

expertise and has experience in hospitality and

has now qualified in delivering training and

Cleaning Show and to register for your free pass

FM. Neil's passion is technology, especially

assessment for accommodation skills within

to attend, please visit:

when it can be used for efficiency purposes.

the CPSS skills suite. In 2011 she was elected

www.cleaningshow.co.uk/manchester

18 MARCH 2022

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C&M

SUSTAINABLE CLEANING

Cleaning sustainably during the COVID-19 pandemic BUSINESSES large and small rushed to

Ultra concentrates also reduce the

introduce additional and stricter cleaning

amount of product wastage because, unlike

and hygiene processes during the COVID-19

old-fashioned ‘pour-and-glug’, there is no

pandemic. The overriding requirement has

guesswork involved in preparing solutions.

been to protect customers and staff while also

Costs are reduced and predictable.

providing additional reassurance by cleaning

Another saving is made with packaging

more frequently and more visibly. Ready-to-use

because water is added at the point of use,

products have offered an excellent solution

rather than the place of manufacture. One

to the immediate challenge. But those same

pack of ultra-concentrate can contain enough

businesses want to operate sustainably and

product to make the same amount of solution

control their costs. No matter how long the

as dozens or hundreds of comparable bulk or

current emergency lasts professional ultra-

ready-to-use products.

concentrate formulations can help them meet these requirements.

Ready-to-use products can be ideal for

A business using 100 cases of six 750ml singleuse spray bottles could reduce plastic waste by up to 125.6kg (99.6% reduction) and up to 26.6kg

temporary use and occasional tasks - they

less cardboard (98.9% reduction) by switching

are convenient, easy to introduce and readily

to Diversey’s ultra concentrates and re-usable

available. This in part explains why businesses

bottles. Changes like these also reduce supply

have used them during the pandemic. But costs

chain burdens because fewer cases need to be

can mount up in the long run and especially

bought, transported and stored to support any

when they are used frequently.

given operation. Transportation costs can be

Switching to a lower temperature laundry

up to 20 times less and warehouse and on-site

product, for example, can save around 35% on

procedures often turn instead to ultra-

storage requirements up to 22 times lower. Waste

water heating costs, consume 34% less water

concentrated products in conjunction with

management and recycling costs are also reduced

and cut wash time by almost 20% - all excellent

dosing or dilution equipment. Cleaning

because there is less packaging to handle.

sustainability gains. Any savings made will go

Businesses with established cleaning

solutions are prepared accurately and

Investment is required with any dosing or

straight to the bottom line.

Further sustainability benefits arise

consistently on-site by adding water to a

dilution system. This can include the cost of

reusable spray bottle, wash bucket or sink. The

the equipment and training staff. However,

from replacing two or more products with

cost of each is much less than using ready-to-

this investment is repaid by the savings made

multipurpose formulations. This saves on

use products. For example, a spray bottle of

with lower cost-in-use, reduced wastage and

procurement costs and reduces supply chain

surface cleaner prepared this way might cost

improvements in consistency that save time

complexity because fewer different items are

tens of pence while the same size ready-to-use

and money. Reputable suppliers will offer

sourced, transported and stored. Cleaning

equivalent could easily be two or three pounds.

detailed projections to show how and when

processes are generally simpler because

their products return on the investment. It is

one product is used instead of two or more.

economically prepare solutions for equipment

often much quicker than businesses expect.

That often leads to higher compliance levels,

such as spray and toilet bottles, sinks, buckets,

Any change of product also presents the

Cleaning teams can quickly, easily and

improved standards and better results. Training

or cleaning machines. The result is safe, simple

opportunity to use a new and, hopefully, better

burdens are also reduced because staff need

and consistent high-performance cleaning

formulation with sustainability benefits. The

to learn about fewer different products. Gains

while minimising wastage, packaging and

most obvious benefit can come from simply

in these areas can be more difficult to quantify

chemical miles.

adopting formulations containing more

but the long-term benefits are nevertheless real

sustainable ingredients. There are numerous

and, with support from suppliers, they can be

deliver reduced cost in use is that solutions

sustainability accreditations including the EU

predicted and measured.

are prepared at the optimum dilution for

Ecolabel, Nordic Swan and AISE Chartermark

superior and consistent performance. This

that are applied to cleaning products. Products

excellent solution to the immediate challenge

reduces the need for repeat cleaning which

with these accreditations have undergone

of providing additional infection prevention

cuts wasted time, delivering an immediate

rigorous evaluation to ensure they meet a

measures during the pandemic. In the longer

productivity and efficiency gain. Considering

variety of sustainability criteria.

term, solutions based on professional ultra-

One of the main reasons ultra concentrates

the product contributes far less to the overall

Another way to make a quick sustainability

Ready-to-use products have offered an

concentrate formulations and accurate dosing

cost than the person doing the cleaning it

gain is to switch to formulations that work

and dilution equipment can offer a number of

makes sense to use products that maximise

at lower temperatures. These save on gas or

sustainability benefits.

performance and productivity.

electricity costs associated with heating water.

WWW.DIVERSEY.COM

20 MARCH 2022

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SUSTAINABLE CLEANING

C&M

Going green in the fight against COVID-19 With cleaning set to remain a key weapon in the fight against COVID-19 this year, James White, managing director of Denis Rawlins Ltd, explains why we need to cut the chemicals and invest in green cleaning systems.

WE’VE welcomed in the New Year alongside

today’s hygiene-conscious world, it has become

Going green

another new variant of COVID-19. While

a staple cleaning product used on almost every

As we’ve learnt more about COVID-19, it has

Omicron may appear to be less harmful

surface, and even sprayed in aerosol form

become increasingly apparent that it sits

than previous strains of coronavirus, we

(fogging). It is crucial to bear in mind that even

relatively low on the hierarchy of susceptibility,

still must be vigilant and do all we can to

if a disinfectant has been approved for use on

meaning harsh chemicals are not necessary.

reduce infections.

surfaces, that doesn’t mean it has been proven

In fact, research has shown that good old-

safe for humans to touch and breathe.

fashioned soap and water can eradicate COVID.

Cleaning will remain vital in the fight against transmission and contract cleaning companies

This knowledge enables us to confidently invest

The use of mops, even loaded with

are set for another busy start to the year. But

disinfectant, is likely to end up spreading

in more sustainable cleaning methods and

before operatives automatically reach for the

pathogens rather than removing them. We must

machines that minimise chemical use but don’t

disinfectant bottle, they need to think twice

find alternative methods to eliminate bacteria

disappoint when it comes to effectiveness.

about the lasting damage that the overuse of

and pathogens, without negatively impacting

chemicals could have on both our environment

our planet and our people. For example,

for example. Both machines deliver high-

and our health.

removal of soils, both seen and unseen, with

performance cleaning but use at least 65% less

high-flow fluid extraction is far more effective

water and cleaning solution than competitors.

Harsh chemicals like disinfectant were originally designed for occasional use. Yet in

than mopping with disinfectants.

Take the Kaivac UniVac and AutoVac Stretch

Continued on Page 22.

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6 -7 APRIL • MANCHESTER CENTRAL

Meet with CSSA members in person to discuss our association, benefits of membership and out other initiatives including:

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24/02/2022 11:52 MARCH 2022 21

C&M

SUSTAINABLE CLEANING

Recycling in the workplace The time to act is now in the global commitment to stop climate change. By recycling creatively with the support of industry specialists and ensuring your commitment extends to your supply chain, every business can make a difference. Nina Wyers, marketing and brand director at The Floorbrite Group, reports.

INCREASINGLY individuals, governments, organisations, and businesses are focused on green solutions. With climate change being at the forefront of world leader’s agendas, the time for businesses to act is now. The global demand for energy is set to increase by 4.6% this year. Global warming of 1.5°C and 2°C will be exceeded this century unless business leaders and policymakers explore the actions they should be taking to help achieve a net-zero economy. What can companies do to support the global commitment to reducing CO2 emissions and other greenhouse gases?

Recycling helps reduce greenhouse gas emissions by reducing energy consumption.

Using recycled materials to make new products reduces the need for virgin materials. This avoids greenhouse gas emissions that would result from extracting or mining virgin materials.

In 2015 The Floorbrite Group introduced its waste and environmental management division

Nik and Ruth Wyers collect the company’s latest Green Apple Environmental Awards for its waste management services.

shredding, hazardous waste, and diversion

to its portfolio of cleaning and facility services.

Our environmental consultant, Trudie

We believe this new service complimented our

Williams, who first created our waste team,

daily cleaning service offering. If our cleaners

is passionate about the environment and

are transferring internal waste to external skips

delivers our unique award-winning service by

package unique to any business’s requirements,

and bins, surely we could work creatively and

working with our customers to understand

with a focus on achieving its specific

innovatively with our customers to find bespoke,

how they work and offering a range of

environmental goals. We create programmes for

recycling-led solutions for their waste, whether

services covering trade waste removal,

managing internal and external recycling and

that be for re-use in some way or waste to energy.

recycling, food waste removal, secure

can offer baling and compaction equipment

from landfill.

We can offer a bespoke waste management

Continued from Page 21.

In fact, the cleaning machines have recently secured the Green Seal Certification of Environmental Innovation, based on their reduced environmental toxicity, waste minimisation, use of verified environmentally preferable products, and conservation of energy and water.

Business owners are increasingly demanding that their cleaning partners support their sustainable commitments by using products and processes that are kind to the environment. They understand that traditional practices are unsustainable. We as an industry must embrace this opportunity to transform the future of cleaning, invest in innovation and go green in 2022.

22 MARCH 2022

WWW.RAWLINS.CO.UK/REMOVE-IMPROVE-PROTECT-COVID WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

on site to reduce your waste footprint before it even travels. Accurate environmental reports can also be produced for your business showing tonnages per month produced by your site and a breakdown of each waste stream. By measuring waste on a monthly basis, we can ensure a reduction of your landfill disposal.

Our team has provided award winning solutions by recycling used and worn lorry trailer mud flaps and curtain sides into rubber pellets for children’s playground flooring and material for fashion bags. Broken tea bag waste from the manufacturing process has been recycled for animal bedding. Waste tea leaf dust is used as an additive in fertiliser.

pellets to be re-made into new plastic mailing

Green Organisation’s Green Apple Awards

By reclassifying safe sludge waste produced

bags. And finally, we are reclaiming metal

and consequently won each year since, with

in a pumping station at a power station we

shavings and oil from grinding waste at an

presentations at The Houses of Parliament.

have safely disposed of the waste through

engineering manufacturer by separating the oil

Through our innovation in delivering bespoke,

land spreading. Reducing single use plastic

from the grinding waste and recycling the metal

recycling-led waste and environmental

milk bottles on a site by 300 bottles per week

shavings back into the manufacturing process.

management services to our clients, we have

has been achieved with the introduction of

Oil waste is then extracted from the soaking

now become Green World Ambassadors and

cooling vending, food waste is collected weekly

pads and both these elements are then also

gone on to win further International Green

and sent to an anaerobic digestion plant to

recycled, where previously the whole process

World Awards each year, collecting the first

produce biogas for energy and bio fertiliser.

produced a dirty sludge classed as hazardous

in Dubai in 2017. Our winning projects for

We introduced closed loop recycling by

waste which couldn’t by recycled. These are to

environmental best practice are also published

installing bailing machines at a number of retail

name just a few.

in the annual Green Book.

distribution sites to recycle waste plastic into

Since 2015, Floorbrite has entered the The

WWW.FLOORBRITE.CO.UK

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MARCH 2022 23

C&M

SUSTAINABLE CLEANING

Managing plastic pollution Justin Binks, managing director of SEBO UK, reports.

AT the end of last year, I had an amazing

that plastic is sent to those recycling centres

to have a short service life and go to landfill?

diving holiday in the Maldives. Far out in the

from the UK.

To cut costs many manufacturers do not test

Alongside the supposed rise in recycling

every model made, but a proportion. Hence

with beautiful and varied marine life. I was

has been the rise in products that are built to

it is not uncommon for products not to work

shocked, though, to see the amount of

be disposed of rather than repaired - but the

straight from the box! In the end, it is an

plastic in the ocean. It is one thing to read

whole system is itself broken and, more or less,

expensive way, especially for the environment.

about it, but quite another to actually swim

beyond repair. I think the belief that people

At SEBO we have resolutely stuck to the

in it. The incredible experience of swimming

have - that products can be recycled - make

principal that our vacuum cleaners should

with Manta Rays, a life-long dream, was

them feel guilt-free in throwing them away. Out

be built to last, and be easily and affordably

somewhat marred by the plastic chair and

of sight is out of mind, as they say, and most do

repairable. They are also built to be reliable, to

many other pieces of plastic debris floating

not consider what actually happens to their old

have a long service life using few replacement

about. You really felt for these magnificent

things. How much is actually recycled?

parts. Parts are identified with the material

With regard to vacuum cleaners, the

they are made from, so that when it comes

Indian Ocean, the many atolls are a paradise

creatures as they must take in large quantities of rubbish. Often great swathes of

trend has definitely been towards disposal,

to it, recycling is easier. Working practices are

rubbish would go past our villa.

especially where they are bought as cheaply as

exemplary too, including testing every single

possible for use in a relatively short contract.

machine made before being packed. When you

much of the plastic comes from Far Eastern

Is it really the best way, to make something

factor in the productivity of our uprights, they are

recycling centres where it is actually burnt and

cheaply from poor quality parts in a country

a low-cost option - especially in the long term.

huge quantities get blown out to sea. Much of

of dubious working practices and then for it

WWW.SEBO.CO.UK

I was given to understand by locals that

Zero-carbon cleaning Shyju Skariah, technical services manager at the TSA, reports.

THE Textile Services Association (TSA) is putting

industry bodies such as PCIAW (The Professional

compile an industry-wide pathway. The Pact

together a Sustainability Pact that’s designed

Clothing Industry Association Worldwide) and

will be added to as new sustainability ideas

to support commercial laundries in their drive

BSIF (British Safety Industry Federation) to

and concepts are developed, along with the

to deliver a more sustainable future. The Pact

participate in these discussions. The objective for

practical means to initiate them.

will also support UK industries’ net zero carbon

the group is to ensure that a holistic approach

objectives, but we don’t want to just focus on

is taken, whether it is considering the complex

issues being addressed at a corporate level,

net zero carbon. We also need to be tackling

end of life textiles recycling project, which will

there has never been a better time to set the

water quality, reducing waste - this is so much

save millions of tonnes of textiles from landfill, or

most challenging sustainability objectives for

more than a simple net zero tag.

looking into simple measures such as using low

the UK commercial laundry industry. The TSA

energy light bulbs.

continues to work closely with government

The TSA has set up a sustainability steering group made up of representatives from laundry

The laundry industry has already come a long

Following COP26 and with climate change

bodies to support the delivery of the UK’s

operators, machinery and textiles manufacturers,

way in optimising and fine-tuning its processes

net zero carbon commitments. We believe

and end-users - the TSA will approach other

and operations in a more sustainable way. We

the laundry industry can surpass the current

have seen water usage slashed from 20 litres a

targets. The Sustainability Pact, and the

kilo down to 2 litres, and energy usage halved.

support we are putting in place around it, will

But we want to go much further. Nothing is off

be especially useful in helping SME laundry

agenda with this steering group.

operators achieve their green objectives.

The steering group’s first task is to set up the

24 MARCH 2022

The Pact shows our industry is driving

initial Sustainability Pact, which the laundry

for a sustainable solution. It’s also a fantastic

industry will sign up to. We’ll run training

opportunity to demonstrate the benefits

workshops with experts so TSA members really

commercial laundries can bring to so

understand what net zero means and how it

many sectors of the economy, particularly

can be achieved. We’ll create tools for individual

around workwear and PPE for industry

companies to track progress. Each company

and manufacturing.

will set its own roadmap, enabling the TSA to

WWW.TSA-UK.ORG WWW.CLEANINGMAG.COM

SUSTAINABLE CLEANING

C&M

Clean effectively and sustainably All companies have cleaning responsibilities to ensure a safe and secure workplace for employees and other stakeholders. As sustainability becomes a priority for many organisations, a combination of careful planning and new generation cleaning equipment solutions and practices can have a positive impact on resource management and energy consumption.

AS the climate crisis intensifies, every

more than the economical use of resources,

ecological footprint. Such an exercise will bring

responsible business is re-examining how its

but encompasses the strategic analysis of

to light where resources are most intensively

activities are impacting the environment. As a

current cleaning practices, innovative cleaning

used and highlight where change to processes

result, new sustainability ambitions are being

technology solutions and the implementation

could deliver the best results.

set and strategic plans put in place to drive

of intelligent processes.

environmentally friendly improvements across

Companies seeking to adopt best practice

Once armed with the knowledge, it is important to define precise goals

the board. With the COVID pandemic experience

cleaning strategies should first look at all

and develop plans that will drive future

further highlighting the importance of effective

aspects of their current approach to cleaning

sustainable cleaning activity. Nilfisk has

cleaning and disinfection regimes within the

activity and then carefully assess what

identified four main areas where it can

workplace, focusing on the impact of what is an

equipment and support would enhance

make the greatest impact - climate and

essential activity can assist businesses address

their ability to carry out cleaning duties in an

environment, society, customer health and

sustainability concerns.

effective, responsible and sustainable manner.

safety, and workplace. The company has also signed up to the UN Global Compact which

Whilst more frequent and intensive cleaning and disinfection activity caused by the health

Analyse

covers climate action, occupational health

crisis has potentially led to higher resource

Before new process and equipment purchase

and safety and responsible procurement.

consumption of water and chemicals, carefully

decisions are made, a comprehensive analysis

Nilfisk is part of the Science Based Target

planning and adopting a holistic and strategic

of existing cleaning regimes should be carried

initiative (SBTi) which links carbon-emission

approach to cleaning responsibility can

out. This will unearth which current activities

targets to the Paris Agreement.

deliver sustainability dividends. It involves

contribute the largest share to the company’s

18V LXT BRUSHLESS VACUUMS DCL280 / DCL281 / DCL282

DCL280 Colours: Blue / White Brushless Motor: Yes LED Light: Yes Sealed Suction: 6.4 kPa Air Volume: 1.4 m³/min Speed settings: 1 Suction Power: 45W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 70 dB(A)

Continued on Page 34.

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DCL282 Colours: Blue Brushless Motor: Yes LED Light: Yes Sealed Suction: 8.2 kPa Air Volume: 1.5 m³/min Speed settings: 3 Suction Power: 60/45/15W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 72 dB(A)

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MARCH 2022 25

C&M

SPECIAL REPORT

Supporting cleaning professionals to remain safe at work Cleaning chemicals are intended to create environments that promote health and safety but, if employees don’t have the right support, issues such as improperly mixed chemicals can lead to unfortunate consequences. Scott Campbell, global product manager at Hydro Systems, reports.

THE safety of cleaning professionals has

Promoting safety offers all-round benefits

longer. This improves engagement and

become an even more important focus

Safe workplaces can help reduce staff

helps reduce hiring and training costs for

during the pandemic with the reliance on

turnover in the cleaning industry, and in

new workers. Enhanced safety measures

frequent and thorough cleaning, often without

related sectors like hospitality and food

can also mean fewer workplace injuries,

adequate supplies of the correct personal

service. Estimates place normal industry

limiting temporary replacements or reducing

protective equipment (PPE). In addition,

turnover between 200 and 400%, which

the burden of additional work for other

continuing supply disruption has meant the

makes it challenging to train employees

employees. It can also mean fewer worker

use of unfamiliar new products which - if

properly - especially when it comes to

compensation claims, lawsuits or potential

applied in incorrect dilutions - can result in

chemicals to use, how to use them correctly

fines from health and safety authorities.

safety issues or ineffective cleaning. With new

and which to avoid mixing.

Reputation damage from high-profile

standards of cleanliness now top of mind,

If a workplace culture that values worker

accidents, or even disgruntled employees

it is important not to forget to prioritise the

safety and wellbeing is created, employees

sharing their experiences about lapses in

wellbeing of frontline employees.

may be more likely to remain in their roles

safety, can also be avoided.

26 MARCH 2022

WWW.CLEANINGMAG.COM

SPECIAL REPORT

Reviewing inventory and equipment

Choose dispensers that are easily installed

C&M

unless it’s conducted within a workplace culture prioritising safety.

There are additional ways to enhance

and maintained, with a user-friendly interface

workplace safety, including reviewing

and advanced technology for multiple dilutions.

chemical inventory. Weigh the pros and

Additionally, utilising enclosures along with

top-to-bottom support from employees who

cons of products with contact times of up

dispensers that contain chemicals that can be

emulate their behaviours. Even a small strategically

to 10 minutes, as a dwell time of this length

locked provides additional safety by preventing

placed sign reminding employees to wear PPE

can be difficult to achieve. Then, evaluate

leaks and accidental exposure.

emphasises and reinforces safety, as does enforcing

potential risks to workers. With increased

Finally, the utilisation of chemical dilution

If managers lead by example they’ll secure

accountability and celebrating successes.

sensitivity around efficacy and safety, it’s

closed loop systems can provide additional

important to target solutions that are gentle

safety. Certain dispensers can match-up with

Simplify and improve

on surfaces and people, but tough on

inserts that are attached to chemical bottles

Despite the focus driven on patron safety

pathogens. Narrowing the stocks of essential

that completely eliminate the chance for

through the reopening process, it’s essential to

products also means employees have less

individuals to come into contact with the

reassess workplace safety, especially for those

training to absorb.

concentrated chemicals that are in the bottles.

maintaining facilities. Start by reviewing the types of chemicals and tools used to clean,

Install equipment that enhances safety, such as a chemical dispenser. This is a better

Implement training and a culture of safety

sanitise and disinfect. Consider investing

alternative to the traditional ‘glug-glug’

Thorough employee training is essential. Post-

in equipment to simplify and improve the

method of mixing chemicals, where diluting

lockdown infections continue to impact staff

cleaning process.

manually leaves employees directly exposed

numbers and there is the potential for workers

to potential harm. Chemicals provide precise

to be asked to carry out unfamiliar cleaning

promoting a culture of safety is key. This creates

dilutions to maximise cleaning solutions,

tasks when others are absent. Workers should

more confident and autonomous employees

whereas improperly mixed solutions can leave

understand which chemical combinations

who, with an understanding of all aspects of

behind harmful viruses, bacteria or fungi.

can be harmful and how to properly clean

cleaning, are more likely carry out their duties

Manual dilution can also lead to chemical

and disinfect surfaces as part of a two-step

correctly and consistently regardless of the

overuse, which wastes product and can

cleaning process. Nevertheless, training and

ongoing challenges.

increase safety risks.

education won’t have the necessary impact

WWW.HYDROSYSTEMSEUROPE.COM

Finally, training on best practices and

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Leoch is perfectly placed with a range of reliable technologies, to deliver the ideal solution for maximum operational efficiency of battery-powered machines in the cleaning sector. Both Lithium (12&24V) and Lead Carbon AGM LDC ranges are offered at the correct size for all models of cleaners, having amazing charging capabilities to deliver the right power needed.

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MARCH 2022 27

C&M

WASHROOM HYGIENE & ODOUR CONTROL

Tech in the toilet Washroom technology can be highly valuable but are there any situations in which it can also be overly intrusive? Stuart Hands from Tork manufacturer Essity considers the value of toilet tech and discusses whether or not it is always a force for good.

CES is a major global technology event

Odours are also being targeted in various

Controversy has also arisen over a ‘wellness’

that takes place every January - and the

Internet-connected smart toilets situated

toilet that was recently developed at the

humble toilet featured among this year’s

across China. These use infrared detectors to

University of Wisconsin-Madison. The smart

highlights. Japanese lavatory manufacturer

monitor the occupancy and odour levels of

toilet creates a snapshot of the user’s lifestyle

Toto showcased its most recently launched

each cubicle, with the aim of automatically

and incorporates sensors that can assess sleep

high-tech washroom system at CES 2022, held

triggering exhaust fans and sending cleaning

patterns, exercise, medication, and alcohol

in Las Vegas. Toto’s Internet-enabled toilet

requests to housekeeping staff when a bad

and caffeine intake. But in December 2019,

incorporates a smart monitoring system that

smell has been detected.

concerns were raised that hackers might be able to access this sensitive information during

allows facility managers to measure visitor

Also in China, facial recognition software is

traffic and monitor water consumption. The

currently keeping tabs on the use of toilet paper

lavatory also keeps a constant check for signs of

in public washrooms. On entering the facility

leaks and other malfunctions and incorporates

the occupant’s face will be scanned before

becoming a mine of information and are now

a safety feature that alerts a staff member in

the person concerned is able to withdraw any

fully capable of ascertaining who is inside,

cases where anyone has spent more than 30

toilet tissue. The software will then prohibit

how long they are in there for, what they are

minutes in the loo.

him or her from taking out any further paper for

doing, how much water they are consuming,

a seven-minute period. The aim is to prevent

and whether or not they are emitting any bad

iceberg, however. Smart toilets have been

people from taking out long lengths of toilet

smells. But do we want this level of information

cropping up everywhere and are becoming

paper and taking them home with them.

becoming available in what is essentially a

Toto’s latest innovation is just the tip of the

increasingly sophisticated. For example, in

Facial recognition software has now

transmission to the user’s physician.

So it is apparent that washrooms are

private space?

In truth, some level of automation and

December 2021 it was announced that a block

been installed in a number of Chinese cities

of IoT-supported smart toilets were to be

including Beijing, Dongguan and Fuzhou. But

intelligence can be extremely useful when running

installed at a shopping precinct in Malaysia’s

it is proving to be increasingly controversial.

a pubic washroom. The COVID-19 pandemic has

Klang Valley. The facilities at the Sunway

The technology has provoked a backlash

made us all more reluctant to come into contact

Pyramid shopping mall can be used to monitor

among people fearing that their personal

with frequently-touched surfaces, for example,

various parameters including air quality,

information could be leaked and passed on

and this has led to a wider appreciation of fixtures

temperature and humidity. And the washrooms

to other companies. In fact, an anonymous

such as automatic taps, flush systems and

also incorporate ammonia sensors that

survey of 1515 Chinese residents carried out

dispensers operated via a sensor.

transmit data to a cloud service enabling facility

by the Beijing News Think Tank in January

managers to track foul smells through a web

2021 revealed that more than 87% of people

know how much toilet paper a visitor uses or

platform or mobile app. Any smells can then be

were opposed to the use of facial recognition

how long he or she lingers in the loo, it is good

managed and eliminated.

technology in commercial zones in general.

to be able to predict when the toilet paper, soap

While it might not always be necessary to

or hand towel supplies are about to run out or when a cubicle is receiving a particularly high number of visitors and might therefore require an extra clean.

Smart sensors placed in washrooms and inside dispensers will allow cleaning staff to remotely monitor refill levels and visitor numbers via a smartphone or tablet. Whenever it becomes apparent that a particular cubicle has received extensive use or when a soap or paper dispenser is running low, the cleaner is able to target the relevant washrooms and focus only on those dispensers that need refilling. This avoids the need for a manual check of each unit.

Tork Vision Cleaning is an example of such a system. Besides keeping a constant check on Continued on Page 34.

28 MARCH 2022

WWW.CLEANINGMAG.COM

WASHROOM HYGIENE & ODOUR CONTROL

C&M

Maintaining washrooms is more than just a checklist Daniel Took, head of professional product marketing at Kärcher UK, reports on the importance of looking beyond a checklist when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas.

COVID-19 has shone the light on germ prone areas which is why deep washroom cleaning is essential to provide a hygienic environment free of dirt, grime and bacteria.

High touch-point areas Changing rooms, sanitary areas and public toilets are frequented by many people, making them prone to the spread of germs and infection. Moisture and heat in these environments - along with organic substances such as flakes of skin and hair - aid the growth of microorganisms, creating a breeding ground.

Regular cleaning of high touch point areas in line with facility regulations is a must.

Toilet lids and seats should be treated with an all-purpose alcohol-based cleaner as acids can dissolve dye pigments and leave stains.

Furniture such as benches and coat racks which

Tiles

disinfect using a misting machine to achieve

come into regular contact with skin should be

Washrooms are typically tiled from floor to

even coverage as they use a spray gun under

scrubbed using a light alkaline cleaning agent

ceiling and need to be cleaned with an acidic

pressure. Spray misting machines, such

or everyday cleaner, then rinsed and dried with

deep cleaner and rinsed with clean water. Wall

as the Kärcher ES 1/7 Bp P, allows for the

a yellow cleaning cloth. Doors, door frames and

tiles can be scrubbed with a green manual pad

disinfection of hard-to-reach nooks and

separating walls should also be cleaned with

to assist with the removal of dirt and oils. For

crannies. The cordless, handheld sprayer has

all-purpose or alcohol-based cleaner using

a professional finish, the tiles should be wiped

an electrostatic function, specially designed

scratch-free pad sponges. Left unmaintained,

with a rubber squeegee after rinsing.

for use with the RM 735 disinfectant and

micro-organisms will be allowed to thrive and multiply on these surfaces.

When it comes to highly textured, slip-resistant flooring that is often found in washrooms, a roller scrubber dryer can be more effective than manual

allows for contactless disinfection to keep the user safe.

The cleaning measures detailed here are

cleaning. Kärcher’s BR 30/4 C BP scrubber dryer

effective for ensuring that changing rooms,

uses a high-speed roller brush which has 10 times

showers, wellness areas, and saunas or

the contact pressure of a conventional mop and is

fitness facilities remain clean and hygienic.

suitable for cleaning structured surfaces and joints.

With health and hygiene so paramount, the

The backwards and forwards motion of the soft

cleaning of washrooms requires specialist

rubber squeegees removes moisture resulting in an

cleaning techniques to ensure the wellbeing of

intensive high-quality clean. The machine’s light,

visitors is protected alongside the reputation

compact design is also battery powered which

of the facility.

means no loose cables creating trip hazards or the

To end, an important note: sanitary cleaners

need for a power source. This can be used with the

must be used as directed and in accordance

addition of the acidic Deep Cleaner RM 751 (pH

with accident prevention guidelines. This

value 0.7, dosage 5-25%) in the two-step method

means wearing protective gloves and eye

and then rinsed with clean water for best results.

protection if necessary. Never mix cleaning agents, pay attention to the prescribed dosage,

WWW.CLEANINGMAG.COM

Disinfect

do not use warm or very hot water, and rinse

Once the tiles and touchpoints have been

well with clean water.

thoroughly cleaned, the second step is to

WWW.KARCHER.CO.UK MARCH 2022 29

C&M

WASHROOM HYGIENE & ODOUR CONTROL

Clean smarter, not harder how real-time data is the key to an efficient clean Dan Teare, sector director – FM at mpro5, reports.

IT’S no secret that the pandemic has caused a

Detailed reporting is a compelling solution

massive shift in working dynamics. Demand for

A dynamic approach to cleaning has the

office space has reduced, with knock on effects

potential to empower operational change at

for many facilities management companies. But

first, but also in the long-term provide valuable

in addition, it’s clear that the expected standard

business information that can be leveraged into

in the eyes of many people has changed -

making strong cases for your business. With the

cleanliness is now seen as a priority when it

help of your software provider, you can quickly

comes to personal safety.

and easily start to create customer facing dashboards that display relevant data in real

The British Cleaning Council reports that

time or as a snapshot of operations.

even the sight of disinfection or cleaning

This can provide your customers with much

taking place is enough to restore confidence.

Operations that assure customers of their safety

efforts. Second, a platform that acts as a central

needed transparency for their personal sense

are therefore sure to get the best results. Yet

command hub, from which workflows, audits

of safety. Not only are you able to show them

clients are still having to make tough decisions

and sensor feeds gather, and reports can be

the increasing effectiveness of your teams as

about their budgets considering the downturn,

created. A database then stores all this data,

they become more reactive, but also dynamic

and this puts pressure on cleaning companies

both active responses and passive information

cleaning allows you to demonstrate that you’ve

to lower costs and demonstrate value for

such as the time it took to complete a job, or a

met your SLAs, reduced response times and

money. Ultimately, the question companies

follow-up action created because of an issue.

improved based on real data.

should be asking themselves is this: how can

The final element is an IoT sensor network that

you offer ‘more for less’?

will further inform your teams in real time.

Work smarter, not harder

Optimising processes is key

of safety through rigorous cleaning. These

Dynamic cleaning that utilises real-time data

How often do you check the toilets on a given

dashboards are also highly effective for winning

and intelligent automation can not only make

site? Once an hour? Twice a day? You may end up

new business – you can clearly demonstrate

your operations more efficient but allow you to

cleaning more than necessary or, worse still, less

your potential to customers and display that

win new business and assure your customers

than necessary. One lucky customer’s recently

your cost-effective service is at the forefront of

that you are using your time to get them the

cleaned stall can be easily overshadowed by

FM operations.

best possible results. This might seem easier

another user’s dirty, neglected toilet experience

said than done, but an intelligent deployment

simply through bad timing and inefficient

A boost in confidence

of works management software, combined with

cleaning scheduling. Without effectively

The British Cleaning Council has produced

a network of Internet of Things (IoT) sensors,

analysing real-time data, even the most carefully

surveys showing that cleanliness is a key factor

can achieve this aim by fundamentally altering

planned schedule cannot cover all bases.

for workers considering when to return to the

Your customers will feel assured that you are providing the best possible service and maintaining the ever-important standards

your approach to cleaning.

But with IoT door sensors, monitoring

office. Cleaner sites should result in higher

approximate bathroom usage becomes easier.

usage, restoring consumer confidence and

work is the unifying effect it has on all facets of

Assuming that one door is equal to one use,

in turn help to grow the businesses that you

your operations. The mpro5 smart platform can

alerts can be sent to team members for spot

provide services to.

be used for operations, audits, reporting, and

cleaning at a particular customisable threshold.

compliance - all this resulting data can be used

After a weekly audit with which you can use

cleaning but in order to create reactive,

to better guide future operations.

your score as a benchmark, the system can

efficient teams that can also deliver a higher

automatically update the uses rule to find the

quality of service, you will need to leverage a

The workings of work management

most effective times for future spot cleans. By

digital platform that can help to automate and

Work management systems are made up of

changing the number incrementally, you can

deliver real time feedback to teams and gather

several key components. First, an app that

discover the most efficient rule, balancing your

the information you need to really understand

guides your employees through their key tasks

audit scores against keeping the number of

your operations.

and ad hoc jobs, also recording their additional

necessary cleans as efficient as possible.

WWW.MPRO5.COM

What makes a dynamic cleaning approach

30 MARCH 2022

There are many aspects to dynamic

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WASHROOM HYGIENE & ODOUR CONTROL

C&M

Making the right choices for a sustainable washroom Paul Mulready, marketing manager at Northwood Hygiene Products Ltd, explores how businesses can ensure that they are delivering effective washroom hygiene, without compromising on their commitments to sustainability.

WITH the government ending advice to work from home and urging people back into offices, there’s a renewed focus on the importance of hygiene in washrooms. But with increased pressure to reduce our carbon footprint, how do washroom providers cope with an increased footfall in toilet facilities, whilst also making them more environmentally friendly?

Following the COP26 international conference, sustainability is high on the agenda, with more offices looking to improve their energy efficiency. It’s important to demonstrate green credentials throughout the entire organisation, so washrooms need to be more

Are materials sustainably sourced?

Zero waste, controlled usage

eco-friendly as well - and it starts with your

The UK fells around seven million trees a year

Combining a number of hygiene-promoting

choice of dispenser and consumables.

to make toilet tissue, so washroom providers

features with strong green credentials,

must be mindful of the impact of deforestation.

our North Shore range includes the Orbit

Choose washroom dispensers carefully

They should always make sure paper products

four roll infinity dispenser, which has a

The need to limit the consumption of

are made only from raw materials that have

capacity of up to 5000 sheets of toilet

disposable products is pressing, particularly

been sustainably sourced - either from recycled

paper. Ensuring 100% of the paper is used,

as their use in washrooms has never been

materials or from sustainably managed

North Shore helps to curtail waste and

higher. The use of paper towels, for instance,

forests. Northwood Hygiene offers many Forest

over-use, reduce costs and minimise the

has increased during the pandemic - they dry

Stewardship Council (FSC) certified products,

environmental impact. Both the Orbit and

hands more quickly and hygienically then air

with more than 90% of products within our

our 2500-sheet capacity Side-by-Side toilet

dryers and more people use them as a barrier

North Shore premium proprietary washroom

roll dispensers prevent ‘free rolling’ and

to avoid touching the door handle when exiting

dispenser system range being made from 100%

only allow access to the next roll once the

the washroom.

recycled material.

current one has been used.

washrooms, providers should therefore try to

Buy British

and volume in use to reduce the amount of

specify high-capacity, controlled-use devices

The government is committed to cutting the

deliveries of paper. This lessens the amount of

that restrict the use of toilet tissue and hand

UK’s carbon output and being net zero by

packaging, reduces the number of stub rolls

towels and prevent over usage.

2050 and emissions have been falling over the

that are thrown away and means fewer trucks

last 30 years. However, according to the WWF,

on the road.

North Shore is designed to deliver zero waste

When selecting dispensing systems for

around half of the country’s carbon footprint is

cardboard cartons and paper and plastic

produced overseas to manufacture goods

wraps) is fully recyclable. Our plastic inserts

and the emissions associated with importing

are made from recycled bottle tops and are

to the UK. We must all do our bit to reduce

recyclable and our soap cartridges are also

international transportation by buying British-

made from recycled plastic and are recyclable.

made products where possible.

Even the dispensers can be recycled at the end

Northwood is a fully vertically integrated UK manufacturer and is committed to developing

WWW.CLEANINGMAG.COM

All packaging (including cardboard cores,

‘invisible’ because it is attributed to the carbon

of their lives.

Sustainability remains a priority for the

sustainable solutions. From wastepaper

cleaning sector and organisations can help

collection, recycling, manufacturing, and

to reduce the environmental impact of their

delivery, we have control of the full supply

washrooms with a little thought.

chain, resulting in a smaller carbon footprint.

WWW.NORTHWOOD.CO.UK MARCH 2022 31

C&M

WASHROOM HYGIENE & ODOUR CONTROL

Combined air sanitiser and hand dryer ‘reduces risk’ THE transmission of infectious diseases through

increasing odour issues and the risk of infection.

reduce unpleasant odours. It has been UK

airborne particles is something more of us are

A single bacteria cell can multiply to over eight

laboratory tested with efficacy data provided

thinking about thanks to the pandemic and

million in an eight-hour period, which can be a

by top UK testing facilities including Profectus,

as life returns to something more like ‘normal’.

huge problem with multiple people touching

Campden BRI and ALS Group.

For businesses, there is a cost to the spread

washroom surfaces.

of disease - influenza costs the UK economy

Effective infection control needs to be in

The PureDri sanitising plasma creates a hostile environment for harmful pathogens

around £3 billion per year in sick days and that’s

place to ensure confidence and safety for the

and is effective against coronaviruses, E.

just the tip of the iceberg.

people in a premises.

Coli infection, common colds, urinary tract infections, flu, and strep throat.

Among the public spaces we inhabit, washrooms are a high-risk area in enabling

The PureDri solution

the spread of infections, with typical surface

Designed to deliver three points of infection

has eliminated 99.8% of airborne and surface

cleaning methods providing only a temporary

control, fast-dry hand drying and energy

micro-organisms. The entire washroom has

solution, as well as being extremely draining

efficiency, the PureDri is claimed to reduce

been sanitised and is hostile to pathogens.

on resources. The need for an ongoing, more

contamination risk whilst creating cleaner,

sustainable solution to reduce bacteria is

fresher smelling and more sustainable

washroom PureDri is continuously emitting

evident and one Oxford-based manufacturing

washroom environments. It combines a

a plasma to eliminate pathogens. 74.1% of

firm believes it has the answer.

powerful hand dryer with air sanitisation

airborne particles are eliminated in less than

technology to rid washrooms of bacteria,

five minutes.

To help regain public confidence and reduce

When a patron enters the washroom, PureDri

When pathogens are introduced to the

When patrons wash hands then move to a

the spread of infectious disease, engineers at

reducing airborne micro-organisms by up to

Airdri developed the first-to-market PureDri

99.8%, while also delivering a focused blast of

PureDri unit, it emits a focused plasma shield

unit in June 2020 in response to the COVID-19

bacteria killing plasma onto hands at the end of

surrounding the user whilst the jet speed dryer

pandemic.

the dry cycle.

uses sanitised air to dry hands thoroughly

It is designed to provide 24/7 protection by

over a 20 second dry cycle. Focused plasma is

against the spread of bacteria, mould, viruses,

neutralising bacteria, viruses, mould, and fungi

delivered onto the user’s hands in a six second

and odours in washrooms - it aims to reduce

in washroom spaces. Housed inside the unit is

blast to eliminate pathogens that may not have

risk at every stage, as well as resulting in a

a powerful jet-dry hand drying function that’s

been removed by hand washing. This has been

cleaner, fresher washroom environment.

run by an efficient 200-watt motor. And for

proven to reduce bacteria count by a further

enhanced hygiene, a unique protective plasma

11%.

The PureDri provides a triple action defence

Steve Whittall, operations director at Airdri,

What’s in the air around us?

shield surrounds the user during use with a

The air around us contains micro-organisms,

focused plasma blast onto hands after the hand

said: “By making sure hygiene is a top priority in

bacteria, viruses, moulds, fungi, and volatile

drying cycle.

their washrooms, companies can go some way to restoring public confidence to pre-pandemic

organic compounds. These airborne microorganisms can create offensive odours, spread

Designed to reduce risk at every stage

levels. Airdri hopes that with the introduction

infections and be responsible for the continued

PureDri emits a highly efficacious sanitising

of PureDri as a viable alternative to traditional

growth of mould. In spaces where people gather

plasma that is formed of hydroxyl radicals,

hand dryers but with all the additional benefits,

these will become more concentrated.

super-oxide ions and low levels of ozone that

it can help to ease the transmission back to a

is proven to eliminate 99.8% of airborne and

more ‘normal’ way of life.”

surface micro-organisms and substantially

WWW.AIRDRI.COM

Micro-organisms are deposited on surfaces from the air where they continue to grow,

32 MARCH 2022

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SUSTAINABLE CLEANING / WASHROOM HYGIENE & ODOUR CONTROL

Continued from Page 23.

appropriate level of water and chemicals are

maximise the value it creates for people through

Sustainable solutions

used for the task.

aggressive green cleaning initiatives. For many

There is a wide range of sustainable cleaning

Likewise, the ‘SmartFlow’ system provides

organisations, achieving their sustainability goals

technology solutions currently available on the

automatic water and detergent dosing, and

is about taking small steps in the right direction.

market. They offer consistently good cleaning

the cleaning solution is then applied to work in

As an important business activity, cleaning

results with significantly lower resource and

tandem with the speed of the scrubber cleaner.

must be undertaken regularly, but it can now be

energy consumption levels. Floor cleaning

Large floor areas can be effectively handled

completed in a less impactful way for the world

technology solutions such as Nilfisk’s ‘EcoFlex’

with optimised resource use, which is not only

around us. Careful planning and use of emerging

allow cleaning professionals to adapt to the

good for the environment but also delivers cost

cleaning equipment innovations created with

prevailing conditions they are faced with.

efficiency benefits for the company.

sustainability in mind will help produce the

Depending upon the type and degree of

Today sustainability is a basic requirement.

effective and greener cleaning results that all

contamination, flexible cleaning modes can

Nilfisk is working persistently to reduce negative

companies should be aiming for.

be activated via EcoFlex so that only the

environmental impact, while working to

WWW.NILFISK.COM

Continued from Page 28.

pandemic there was an increasing trend for video

but many of which are highly practical. Tech

dispenser requirements and visitor numbers,

screens in men’s washrooms to allow gamers

companies will no doubt continue to hone

the software also incorporates a function that

to play virtual football, drive a car or operate a

their offerings and come up with new and

digitalises cleaning schedules. This enables

tank while using the loo. These systems proved

increasingly exciting uses of toilet technology

cleaners to tick off each washroom cleaning

particularly popular in pubs and clubs and will

in the future, increasing operational efficiencies

task on a smartphone as they complete them

no doubt make a comeback in the future.

while also making a visit to the loo a much

while the FM manager gains an overview of the

Washroom technology has a wide range

entire job. Systems such as Tork Vision Cleaning

of uses, some of which are arguably intrusive

more rewarding experience.

WWW.TORK.CO.UK/VISION-CLEANING

generate smart digital cleaning records held in a ‘cloud’ - and these are rapidly replacing the scruffy, scribbled notes often seen on the back of washroom doors in the past.

There are many other ways in which technology is being used to inform, entertain or provide a talking point in the toilet. For example, US scientists are currently working on ways of monitoring the wastewater in toilets to detect the prevalence of COVID-19 in communities, tracking whether infection rates are trending up or down.

In China, some shopping centres now feature augmented reality screens in the ladies’ washrooms that allow visitors to virtually try on make-up. The screens act as intelligent mirrors enabling people to tell how they would look if they applied a particular lipstick, blusher, eyeliner, or eyeshadow. And before the

34 MARCH 2022

WWW.CLEANINGMAG.COM

PRODUCT NEWS

C&M

MAKITA has launched its latest XGT 40VMax vacuum cleaner.

New vacuum cleaner from Makita

The XGT 40VMax CL002G brushless vacuum cleaner delivers the high output needed to tackle large areas

and achieve professional results with ease. It offers a sealed suction of 21kPa and suction power of up to 125W. Users can adjust the power output via four settings to suit different surfaces. It also comes with a redesigned nozzle for efficient floor and carpet cleaning.

As well as a cloth dust bag, the CL002G is also compatible with a paper disposable dust bag for easier and mess-free disposal. The redesigned filter structure also works to minimise dust ingress to the motor, ensuring maximum performance efficiency and extending the product’s life cycle.

WWW.MAKITAUK.COM

EDITOR

Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR

Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER

Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER

Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR

CLEENOL is rebranding its Evolution 1000 range as Easidose.

Cleenol launches new Easidose range

The name of the new range is in recognition of its ‘easy to dose’ characteristics, as Paul Twiss, head of marketing at Cleenol, explained: “Our Evolution

Tony Crinion CEO

Steve Diprose CO-CHAIRMAN

Paul Michael DIGITAL MEMBERSHIP ENQUIRIES

Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028

super concentrates system redefined cleaning chemicals. As part of the range, we wanted to create an additional system that ran parallel with our wall mounted dosing systems, one where the need for additional hardware wasn’t required. We called it Evolution 1000.

Today, after many years, we are proud to announce the new name for Evolution 1000. We looked at the range and asked ourselves what makes this product so powerful and unique. The obvious answer was the superior cleaning power of each product within the range but, additionally, how easy it is to dose these products. This is why we’re proud to introduce the brand new Easidose range.”

The new Easidose range comprises multi-surface cleaners and degreasers, floor cleaners, antibacterial bath and washroom cleaners, air fresheners, window and stainless-steel cleaners, and toilet cleaners.

WWW.CLEENOL.COM

PUBLISHED BY

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BIOARMOR has announced that its new formulation surface coating

Surface coatings offering COVID protection

has now been tested (under ISO21702:2019) to be 99.9% efficient in reducing Coronavirus Type 229E - in addition to phi6 enveloped virus, E-coli, and MRSA. Bioarmor products offer an effective added line of defence against

surface viruses, bacteria and other ‘nasties’ - this ultrathin antimicrobial surface protection is claimed to remain effective for 90 days, ensuring an added level of protection.

WWW.BIOARMOR-NANO.COM

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ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2022 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.

MARCH 2022 35

Need to achieve a next level clean?

Vileda Professional is proud to support the cleaning industry in the fight against the ongoing pandemic. In every product and system we develop, we always strive to provide the highest level of cleaning performance and hygiene benefits.

We know this could not be accomplished without the extra-ordinary efforts of our customers and their cleaning operators. We take this occasion to recognise and thank them for helping to prevent the spread of Sars-Cov-19.

As pioneers in the development and launch of microfibers, we are continuously pushing the limits of this technology. The result is the outstanding mechanical cleaning performance of our textiles, validated scientifically by independent test institutes.

We believe the higher the levels of hygiene we can help you maintain, will help you achieve your very own ‘next level clean’.

Tel: 01706 759597 Email: vileda.professional.uk@fhp-ww.com www.vileda-professional.co.uk/virus-removal