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M ARC H 2022
PLUS: • Industry news • People • Contracts • Products
Washroom Hygiene & Odour Control
Manchester Cleaning Show
Sustainable Cleaning
It’s important to look ‘beyond the checklist’ when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas. This feature looks at new technology and systems designed to ensure a clean, odour-free washroom environment.
The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central. More details inside.
There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.
>>> page 16
>>> page 20
>>> page 28
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EDITOR’S LETTER C&M
Positive results from a challenging few years I came across a report published by Robert Scott this month, revealing the findings of its latest customer research and identifying what it believes will be the key trends dominating the cleaning and hygiene sectors during the year ahead. Of all the findings – which centred around reducing plastic waste, green cleaning and an increased visibility and frequency of cleaning in public places – the part that particularly caught my eye dealt with the greatest challenges faced by businesses during the past two years. Given what we’ve been through, you would be excused for thinking that COVID-19 would be way out on top of the list. But no. The research showed that supply chain disruption had had a far greater impact on businesses than COVID-19, with an overwhelming 60% of businesses confirming this. In fact, only a third (33%) of businesses stated that COVID-19 had been the key disruptor. Robert Scott’s sales director, Alastair Scott, explained: “Last year, we faced a number of supply chain challenges that created something of a perfect storm for our sector - and we weren’t alone. We dealt with these challenges in a number of ways, increasing our stock holding capacity and introducing customers to alternative products that were available or manufactured here in the UK to mitigate the delays caused by Brexit on importing goods. In turn, this led to some interesting shifts in our customers’ behaviour, with businesses opting for more reusable and sustainably manufactured products that reduced the volume of waste from disposable products we saw at the start of the pandemic. This contributed to the huge shift towards sustainability that we’ve seen, along with a number of other factors including the outcomes of the COP26 conference and changing legislation such as the incoming Plastic Packaging Tax in the UK. We see this as a really positive step
forwards – particularly in the cleaning sector for which, while some businesses have made sustainability a priority, there are still many areas that can be improved using the latest product innovation and technology available. As a manufacturer, one area we’re exploring is alternative packaging for our products that will support our business’ targets for reducing plastic waste.” Whilst the ongoing impact of COVID-19 might remain with the sector for longer, the result of supply chain issues should bring two positive results – a greater focus on British-made products, and a greater focus on sustainability. Changing the subject, and looking ahead to an opportunity to celebrate all that is great about our sector, the team at C&M and the Cleaning Show look forward to bringing everyone together again for the Manchester Cleaning Show on 6 and 7 April 2022 (please see Page 16). Registration is free of charge – please visit: www.cleaningshow.co.uk/manchester. Across the exhibit floor and within the two-day, free-to-attend conference, sustainability and the use of technology within cleaning and hygiene will be a key focus – don’t miss this opportunity to learn more about the latest solutions to the challenges faced by cleaning operatives in a post-pandemic world. I wish you a clean, tidy and healthy month ahead.
Neil Nixon, Editor Cleaning & Maintenance Magazine
@cleaningmag
WWW.CLEANINGMAG.COM
Cleaning&Maintenance
MARCH 2022 3
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CONTENTS C&M
28 Feature: Washroom Hygiene & Odour Control. It’s important to look ‘beyond the checklist’ when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas. This feature looks at new technology and systems designed to ensure a clean, odour-free washroom environment.
MARCH 2022
06 12 16 26 35
Industry News. In the news this month… Robert Scott research reveals cleaning trends for 2022, BICSc reveals new rebranding, Grief Encounter named as the CHSA’s charity for 2022, Diversey strengthens European presence, Commercial laundries ‘core to the operation of businesses.’ Contracts. We take a look at all the latest contracts awarded across the industry. Special Report: Manchester Cleaning Show 2022. The Manchester Cleaning Show returns on 6 and 7 April at its new, easily accessible venue, Manchester Central.
20
Special Report: Supporting cleaning professionals to remain safe at work. Cleaning chemicals are intended to create environments that promote health and safety but, if employees don’t have the right support, issues such as improperly mixed chemicals can lead to unfortunate consequences. Scott Campbell, global product manager at Hydro Systems, reports.
Feature: Sustainable Cleaning. There’s a lot more to being ‘green’ than simply recycling and segregating waste streams. This feature looks at how a commitment to sustainability at all levels brings a host of benefits.
New Products. An overview of some of the new products available on the market this month.
03 Editor’s Comment
13 BICSc Comment
A look at the cleaning sector this month.
The disappearing workforce. Stan Atkins, CEO of BICSc, reports.
WWW.CLEANINGMAG.COM
14 BCC Comment A roadmap to sustainability. Lorcan Mekitarian, chair of the CHSA, reports.
15 A job worth doing – a contractor’s blog. Jeff Silver reports.
MARCH 2022 5
C&M
INDUSTRY NEWS
Robert Scott research reveals cleaning trends for 2022 ROBERT Scott has revealed the findings of its latest customer research, identifying the key trends that will dominate the cleaning and hygiene sector in 2022. The three biggest trends identified by the research were reducing plastic waste, green cleaning and increased visibility and frequency of cleaning, all of which are predicted to influence the cleaning practices used by businesses in 2022 and beyond. Looking at ‘green’ cleaning, Robert Scott’s research found three key areas that businesses believe to be of greatest importance to improving sustainability. These are reducing plastic waste (75%), using products made from recycled materials (60%) and implementing more reusable products into cleaning regimes (55%). The research also found that supply chain disruption had a much greater impact on businesses than COVID-19 during 2021, with
Alastair Scott continued: “Interestingly,
are designed to be used multiple times and,
an overwhelming 60% of businesses admitting
almost half of our customers (47%) stated
if manufactured to a high standard, will be
that supply chain issues had had the biggest
that the effectiveness of products was also
more robust than cheap, single-use products.
impact on their business, while only a third
one of the most critical elements of cleaning
Considering the wider value of a product will
(33%) stated COVID-19.
sustainably. This is an important distinction
also help companies choose products that are
to make as we head into 2022 - businesses
better for business - prioritising staff wellbeing,
chain challenges that created something
need to closely evaluate their supply chains
for example, and ensuring cleaning processes
of a perfect storm for our sector - and we
and any products or systems they’re looking
don’t have a detrimental impact on the health
weren’t alone,” said Robert Scott’s sales
to introduce with the goal of becoming more
of the end user. This is where switching to
director, Alastair Scott. “We dealt with these
sustainable. Prioritising procurement of
products that can be used with less chemical
challenges in a number of ways, increasing
products made from recyclable materials, or
cleaning agents should become a key focus for
our stock holding capacity and introducing
those that offer multiple use will help to reduce
businesses in 2022.”
customers to alternative products that were
a business’s overall environmental impact,
available or manufactured here in the UK
but the efficacy of a product must be tested
control measures are now part of daily cleaning
to mitigate the delays caused by Brexit on
against the requirements of the cleaning task
regimes and have undoubtedly helped to
importing goods. In turn, this led to some
to ensure it delivers optimum cleaning and
reduce transmission in both commercial and
interesting shifts in our customers’ behaviour,
hygiene performance. Otherwise, it will become
domestic environments. When considering the
with businesses opting for more reusable
additional waste going to landfill unnecessarily.
visibility and frequency of cleaning, one in five
and sustainably manufactured products
In addition, localising supply chains, looking
businesses (20%) believe this will be the biggest
that reduced the volume of waste from
for products that are manufactured here in the
trend for the cleaning industry in 2022.
disposable products we saw at the start of
UK will also help to reduce the carbon footprint
the pandemic. This contributed to the huge
when it comes to logistics and distribution.”
“Last year, we faced a number of supply
shift towards sustainability that we’ve seen,
One area that businesses considered
In the age of COVID-19, robust infection
Alastair Scott concluded: “This trend has remained of high importance since our last research was conducted in December 2020 and
along with a number of other factors including
challenging when it came to improving
demonstrates just how much public perceptions
the outcomes of the COP26 conference and
sustainability was the cost of products. Robert
of cleaning have shifted to relying on the
changing legislation such as the incoming
Scott’s research found almost three quarters
presence of janitorial staff…It can be difficult to
Plastic Packaging Tax in the UK. We see this as
(73%) of companies believe the cost of products
strike the right balance, but what the pandemic
a really positive step forwards – particularly
to be the biggest barrier to becoming more
has shown us is that greater visibility of cleaning
in the cleaning sector for which, while some
sustainable, followed by product availability
processes is here to stay. Businesses that
businesses have made sustainability a priority,
(40%). “While cost will arguably always remain
haven’t yet investigated ways they can improve
there are still many areas that can be improved
the deciding factor for many businesses, I would
efficiencies for their staff and customers, and do
using the latest product innovation and
encourage teams to widen the lens and look at
so more sustainability, are likely to be left behind
technology available. As a manufacturer, one
the greater value of using sustainable cleaning
as our sector continues to innovate to deliver
area we’re exploring is alternative packaging
products and methods in their daily regimes,”
superior cleaning results that improve hygiene
for our products that will support our business’
said Alastair Scott. “Yes, there can be a slightly
and boost infection control.”
targets for reducing plastic waste.”
higher product price upfront, but most products
WWW.ROBERT-SCOTT.CO.UK
6 MARCH 2022
WWW.CLEANINGMAG.COM
C&M
INDUSTRY NEWS
BICSc reveals new rebranding THE British Institute of Cleaning Science (BICSc)
significant step forward for the Institute, which
CPSS, Cleanlogic, membership, and BICSc-
has officially unveiled its new rebrand, the
recently celebrated six decades as industry
endorsed training programme logos, which
organisation’s most significant transformation
leaders in the sector. This is the first time in its
all feature the striking, impactful image of the
in its 60-year history. The vibrant, creative
longstanding history the BICSc branding has
lion emblem - an iconic, instantly recognisable
rebrand is being incorporated and integrated
undergone such a dramatic transformation.
symbol of BICSc strength within the industry,
throughout the Institute, which is the largest
The aim was to celebrate our long-established
which has been retained within the rebrand.
independent, professional and educational
illustrious industry history while creating
body within the cleaning and hygiene industry.
consistent branding, which brings together all
a familiar feature for BICSc branding for
Michelle Iland added: “The lion has been
elements of the extensive BICSc family. The
decades. To create further impact, the lion’s
have been introduced within the revamped
dynamic, modernised new branding marks yet
head features throughout the new eye-
rebranding, the essence of BICSc heritage
another significant step forward for the Institute.”
catching, colourful suite of BICSc branding.
While innovative, impactful new elements
The newly introduced revitalised logos
There have been some minor updates to the
organisation’s new look. Michelle Iland,
incorporate the change of BICS Business
BICSc branding in the past, however nothing
marketing and events manager at BICSc,
Services to BICSc Training and Services for
as dynamic as this new revolutionary rebrand,
said: “We are delighted to officially announce
consistency in appearance and denote distinct
which covers all our brands and brings them
and unveil our new, vibrant rebranding on a
differences between membership and training.
all together for consistency. It was deemed the
and history remains an integral part of the
worldwide scale. It is the culmination of another
The suite of new-look icons includes the
perfect time to revisit, revitalise and refresh all the BICSc branding.” The creative clean sweep also incorporates areas of the world map to reflect the Institute’s growing global presence, its worldwide influence and reach. The revitalised rebrand reinforces the message that BICSc exacting standards are universal. WWW.BICS.ORG.UK
Grief Encounter named as the CHSA’s charity for 2022 THE Cleaning & Hygiene Suppliers Association
The CHSA raises funds for its nominated
(CHSA) has announced its continued support
charity at its gala ball and annual golf day. It
for UK charity Grief Encounter as its nominated
began raising funds for Grief Encounter in 2019,
charity for 2022.
donating £5000 during the pandemic, despite not being able to host any major events.
Bereavement is devastating at any age, but for a child it is life changing. Grief Encounter offers
Thanks to the generosity of its members, the
a lifeline, providing free, immediate, one-to-one
CHSA has raised a total of £20,000, funds Grief
support that helps children and young people
Encounter is putting to good use. The first fund-raising event the CHSA
with the confusion, fear and loneliness they often
of our members we have been able to make
feel following the death of someone close.
substantial donations to charities including the
will host in 2022 is its gala ball, taking
“At the CHSA we have a long track record of
RNIB. We are delighted to continue this tradition
place on Friday 20 May at the Staverton Park
giving something back,” said Lorcan Mekitarian,
with Grief Encounter and are looking forward to
Estate, Daventry.
chair of the CHSA. “Thanks to the generosity
supporting the charity throughout 2022.”
WWW.CHSA.CO.UK
Diversey strengthens European presence DIVERSEY Holdings Ltd has completed the
welcome Shorrock’s 240 experienced colleagues
acquisition of Shorrock Trichem, a distributor
to Diversey and I am proud that this great, family-
Ireland, added: “Shorrock Trichem has a great
of cleaning and hygiene solutions and services
owned business saw Diversey as the right home
team of experienced people, shares our approach
based in north west England.
for its people and its next phase of growth.”
to excellent customer service and has outstanding
“This acquisition strengthens our position in
Duncan Fishwick, co-owner and commercial
Shane Mahoney, Diversey’s head of UK and
products which complement our own portfolio
the UK, one of our key geographies,” said Phil
director at Shorrock Trichem, said: “We are
in areas such as warewashing and laundry
Wieland, CEO of Diversey. “The combination of our
very excited to combine forces with the team
equipment sales. We expect to be able to reach
businesses will allow us to offer a broader range
at Diversey and believe that the values they
new markets and strengthen our combined
of products, solutions and services to both our
share match perfectly with those of Shorrock
capabilities for both new and existing customers.”
distributors and direct customers. I am pleased to
Trichem’s employee and customer base.”
WWW.DIVERSEY.COM
8 MARCH 2022
WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
Commercial laundries ‘core to the operation of businesses’ RESEARCH conducted by Hatch
the pandemic and escalating fuel
Regeneris concludes that the
costs have amplified the issues to
textile services industry is ‘core to
a catastrophic extent,” said David
the operation of many businesses
Stevens, CEO of the TSA. “Without
in vital and important sectors of
serious price rises for customers
the UK economy’. It highlights three
and government support - at the
markets of particular significance
very least in terms of access to
- hospitality, healthcare and
the EU labour market - there is a
manufacturing - concluding that
real risk that many textile services
without the support of the textile
companies will go out of business.”
services industry they would face
Stevens continued: “If commercial
insurmountable problems. Yet
textiles services ceased to operate,
the long-term sustainability of
many UK businesses, industries and
textile services in the UK is under
sectors would grind to a halt. We
considerable threat and action is
continue to press the government
needed if it is to survive.
for help, but so far they continue to
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ignore us, despite organisations like
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The research was commissioned by the TSA, the Textile Services
UKHospitality and NHSI supporting
Association, and was carried
our arguments.”
out in 2020. The key problems
- ‘The economic value of the
rising costs, downward pressure
textile services sector to the
on prices and severe staff
UK economy’ - is available to
shortages. However, since then
download at www.tsa-uk.org, from
the industry has suffered even
the TSA publications section in the
more setbacks and its position
documents library.
is even more precarious. “Brexit,
WWW.TSA-UK.ORG
‘Exceptional conformance’ to CHSA Accreditation Schemes in 2021 BUYERS of cleaning and hygiene
so we are delighted members
products can continue to rely on
have again maintained standards,
the guarantee of the Cleaning &
achieving very high levels of
Hygiene Suppliers Association’s
compliance. Buyers of cleaning
(CHSA) Accreditation Scheme mark
and hygiene products can continue
following exceptional compliance
to trust the mark. Our standards,
during 2021.
your guarantee.” The CHSA is establishing a new
conducted 143 audits during the
Accreditation Scheme for General
year, inspecting every member of
Manufacturers. Inspections of
the CHSA. More than 3800 individual
these scheme members will begin
items were checked across all the
later this year.
schemes, making sure that ‘what’s on
WWW.CHSA.CO.UK
the box is what’s in the box’.
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Mike Stubbs, chairman of the CHSA Accreditation Schemes, said: “Maintaining the integrity of our accreditation schemes is essential WWW.CLEANINGMAG.COM
MARCH 2022 9
C&M
INDUSTRY NEWS
Ecoserv Group achieves carbon neutral status ECOSERV Group has achieved certified carbon
Province, Vietnam, that is generating 372,000
neutral by offsetting 1285kg of CO2e. Partnering
MWh of electricity annually, as well as helping
with Ecologi, Ecoserv Group has offset its 2020
to preserve 27,000 hectares of Amazonian
carbon footprint, covering scope 1, 2 and 3
rainforest in Brazil. “The race to net zero is really gearing up
emissions, and will maintain neutral status while the company works towards its target of
and as an organisation we want to be carbon
net zero by 2030.
positive as soon as possible,” continued Van Blerk. “We will continue to offset where we
“Our aim is to be Net Zero without the need
cannot reduce or reduction remains an ongoing
to invest in carbon removal projects by 2030, but in the meantime this offsetting represents
offices, which is rare within the facilities
goal, but for us this is only a temporary solution.
a major milestone in our sustainability
management marketplace.”
Last year we took steps to calculate our exact
journey,” said Sally Ann Van Blerk, group
Under the agreement with Ecologi, Ecoserv
carbon footprint and establish science-based
sustainability and brand director at Ecoserv
Group will support two climate projects that
reduction targets, which will underpin our
Group. “We are proud of the fact that this
are directly impacting atmospheric CO2 levels.
efforts this year to develop and implement
offsetting covers scope 3 hotspots including all
As a result, the company is making a funding
effective carbon removal initiatives.”
commuting across our workforce and franchise
contribution to a wind power plant in Bac Lieu
WWW.ECOSERV.GROUP
NJC receives sustainability award NJC, the cleaning and support services
tools. Assessments cover the four areas of
company, has announced that it has
environment, labour and human rights, ethics,
been awarded a gold EcoVadis medal for
and sustainable procurement.
sustainability achievement. This is NJC’s second
The gold award recognises NJC in the
gold award in successive years, and follows a
top 5% of companies that EcoVadis has
recent assessment.
assessed worldwide, and in the top 3% of
EcoVadis provides a leading solution
companies in the cleaning industry. NJC
for monitoring sustainability in supply
also achieved improved scores compared
sustainability strategy, reaching Net Zero by
chains. Using innovative technology and
to its first assessment.
2030. We are proud to have once again been awarded a gold medal in our independent
sustainability expertise, the organisation helps
Paul Crilly, managing director, said: “NJC’s
companies adopt sustainable practices using
responsibility to our people, the planet and the
EcoVadis assessment and aim to continue to
a common platform, universal scorecard,
communities we serve is our top priority and we
improve our performance.”
benchmarks, and performance improvement
are committed to an enhanced environmental
WWW.NJCDNA.COM
Mitie recognised as a ‘UK top employer’ for fourth year running THE 2022 ‘top employers’ have been
will continue to invest in how we hire, develop,
announced and Mitie has been recognised as
reward and engage our people, so that we are a
one of the UK’s top employers for the fourth
leading UK business.” David Plink, CEO, Top Employers Institute,
year running. Being certified as a top employer by the Top Employers Institute showcases
said: “Reflecting on the demanding year
Mitie’s dedication to a better world of work,
that has, like the year before it, impacted
through excellent HR policies and people
organisations across the world, Mitie
practices. This includes its recent investment in
and results of its HR Best Practices Survey.
has continued to show that it prioritises
its HR technology and processes.
The survey covers six HR domains consisting
maintaining excellent people practices in
of 20 topics including people strategy, work
the workplace. They continue to meet the
‘Count me in’ learning programme aimed
environment, talent acquisition, learning,
challenges of the changing world of work
at promoting diversity and inclusion in the
wellbeing, diversity and inclusion, and more.
while working tirelessly to make a positive
A key highlight of Mitie’s entry was its
Jasmine Hudson, group HR director, Mitie,
impact on the lives of their workforce. We
Employers Institute for use in its Best Practice
said: “Our people are what make our business
are pleased to celebrate and applaud the
Report 2022. The report showcases exemplary
exceptional, so we’re incredibly proud to see
organisations that have been certified as
diversity and inclusion practises.
Mitie named as one of the UK’s top employers
top employers in their respective countries
for the fourth year running. We’re committed to
this year.”
ensuring that Mitie is a great place to work and
WWW.MITIE.COM
workplace, which was selected by the Top
The Top Employers Institute programme certifies organisations based on the participation 10 MARCH 2022
WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
Sodexo announces strategic health and wellbeing partnership SODEXO UK and Ireland has announced a
Life to offer market-leading health and
of market-leading health, wellness, legal,
strategic health and wellbeing partnership
wellbeing support.
and financial support. The wellbeing of our
with Spectrum.Life to provide its Employee
The EAP service, which is available 24/7 and
people is critical to us and an integral part
Assistance Programme (EAP) to all colleagues
365 days a year, provides colleagues and their
of our culture, and we understand balancing
with a comprehensive suite of health and
immediate family members with confidential,
everyday life with the requirements of work
wellbeing solutions to support their mental and
free counselling and wellbeing support, which
and personal life can create pressures for
physical health.
can be accessed through a freephone helpline,
all. We have a laser focus on enhancing our
live chat, WhatsApp, SMS, and email.
colleagues’ health and wellbeing and one of
Since 2015, Sodexo has provided an EAP to support colleagues with life’s challenges.
Ryan Candy, head of change, employee
the ways we do this is through partnerships
However, the last two years have demonstrated
experience and people performance at
with industry experts such as Spectrum.
the growing need for the service, and the
Sodexo, said: “We are delighted to have
Life, and we see this as a positive step in our
organisation has decided to invest significantly
partnered with Spectrum.Life to offer all
journey to make Sodexo a great place to work.”
in a new strategic partnership with Spectrum.
colleagues access to a comprehensive suite
WWW.SODEXO.COM
ECHA finalists announced THE finalists of the European Cleaning &
and gala dinner on 28 April at Hotel Le Plaza in
commitment to our industry over what has
Hygiene Awards 2022 have been revealed.
Brussels.
been a challenging few years on the frontline.
Following a record year for entries across all
Founder of the awards, Michelle Marshall, said:
After almost two years apart, we look forward to
10 categories, 39 leading service providers and
“We are delighted to be back for 2022 and with
bringing the great and the good of the cleaning
manufacturers have made the shortlist.
a record year for entries. It was an incredibly
and hygiene industry back together again in
From sustainability and innovation to the
difficult job for our judges to narrow down
April to celebrate our finalists and reveal our
leaders and rising stars of the industry, the
to a shortlist but we feel our finalists really
well-deserving winners.”
winners will be revealed at an awards ceremony
deserve recognition for their dedication and
WWW.ECHAWARDS.COM
The perfect answer
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24/02/2022 12:24
MARCH 2022 11
C&M
CONTRACTS
Simplified sanitising protocols for Nordic-inspired London restaurant ESTABLISHED in 2018 by Danish-born
convivial environment without having to worry
restauranteur, Søren Jessen, Ekte (meaning
about anything else,” said Ekte proprietor,
‘genuine’ or ‘real’ in Norwegian) brings an
Soren Jessen. “Using GermErase 24hr, we can
authentic taste of the Nordic regions to the city
all relax and stay focused on all the things that
of London. Situated in the heart of London’s
make Ekte and our sister restaurant, 1 Lombard
Bank district, Ekte Nordic Kitchen’s food offering
Street, so special.” Mark Wintle, sales and marketing manager at
is overseen by Swedish-born chef, Robin
P-Wave, the company that supplies the product,
Freeman, and constantly changes to embrace
said: “For over a decade, P-Wave has built an
seasonal and local produce. fungi, including the SARS-CoV-2 virus, killing
enviable reputation as a respected innovator in
the COVID-19 pandemic, Ekte was looking
it in under 30 seconds. The product offers
the air freshening industry. As a direct result of
to simplify the front of house cleaning and
up to 99.999% efficacy against pathogens
the Coronavirus pandemic, health, hygiene and
sanitising protocol by replacing surface
and delivers a residual effect for 24 hours on
above all safety is now at the top of everyone’s
disinfectant and hand sanitiser with a single
surfaces and between washes on hands.
agenda - and in premises, people need to feel
To manage staff and guest safety through
product. The restaurant selected GermErase
“My top priority is to ensure that our guests
as safe as possible. So, P-Wave has evolved, and
24hr - a powerful, new, scientifically-proven
have a wonderful experience and enjoy
our message now is ‘protect and refresh’.”
disinfectant that destroys bacteria, viruses and
delicious food and wonderful service in a
WWW.P-WAVE.CO.UK
Workforce management solution for Goldcrest Cleaning GLOBAL provider of workforce management
the prospect of facilitating the entire employee
solutions, Ezitracker (part of The Access
journey for Goldcrest employees - providing
Group), is now providing end-to-end workforce
flexible contract-based rostering and time and
management software solutions across the
attendance verification in real-time, through to
entire Goldcrest Cleaning contract portfolio.
accurate payroll with powerful analytics at each
Ezitracker has rolled out its full workforce
step. Real-time data capture will eliminate the
management, time and attendance digital
need for timesheets. Our workforce management
solutions across all of Goldcrest’s systems to
solutions will streamline budgeting, improve
help it reduce costs, deliver efficiencies and
contract reporting, employee engagement and
and safety performance and reduce payroll
improve productivity by enabling its cleaning
financial wellbeing.”
inefficiencies for our 220+ staff. We look forward to
staff to deliver a first-class service across all facets of the business. Christian Berenger, head of workforce management, Ezitracker, said: “We are excited at
Alan Jones, Goldcrest Cleaning’s managing
focusing on our first-class service delivery across
director, said: “We are delighted to have rolled
all our sites as a result of expanding the Ezitracker
out Ezitracker fully across our business to monitor
offering within our business.”
time and attendance, improve our health
WWW.EZITRACKER.COM
Ensuring high standards at TruckEast EUROMEC has secured a major new order after
enabled it to prepare work areas in a minimum
have been pressed into service across the
helping one of the UK's largest independently
amount of time so that work schedules were
company’s network of sites.
owned commercial vehicle workshop operators
not disrupted. As a longstanding customer
to ensure its premises remain clean and safe.
of Euromec, TruckEast was already using
TruckEast, said: “It’s a demanding business
its scrubber dryers and had taken a Byte II
servicing and maintaining HGVs so we needed
established Scania dealer employing 380 people
machine on test to assess its ability to meet
a cleaning solution that was up to the task.
and supporting a wide customer base from a
its stringent requirements. The Byte II is a
TruckEast has a strong reputation to uphold
network of 13 locations, across seven counties. It
professional scrubber-dryer designed to
and so being able to present a clean working
provides service and specialist aftersales support
clean medium-to-large surface areas in a fast
environment at all times is good, both for our
for all makes of HGV, passenger vehicles, vans, and
and efficient way. The 24v battery-powered
customers and our staff. We have been delighted
all types of agricultural and industrial vehicles.
machine is available in two versions, the
with the way the machines have performed;
Based in the east of England, TruckEast is an
Martyn Clipston, group aftersales director,
single-disc brush 531, with a cleaning width
one use and the bays are clean and ready for
vehicles means the TruckEast workshops do not
of 530mm, and the larger 612, with twin-disc
use again, saving us time and money. We are
stay clean for long. Work areas, especially the
brushes and a cleaning width of 610mm.
also pleased with the positive nature of our
bays where maintenance is completed, get dirty
Each has a 45-litre solution tank and a 48-litre
relationship with Euromec. They were quick to
very quickly.
The servicing and repair of commercial
recovery tank. The machine performed well in
recognise our needs and offered us an effective
What the company needed was a fast,
trials, prompting TruckEast to invest in a fleet
solution that is benefiting our business.”
efficient, easy-to-use cleaning solution that
of 12 of the scrubber dryers. These machines
WWW.EUROMEC.CO.UK
12 MARCH 2022
WWW.CLEANINGMAG.COM
BICSc
C&M
The disappearing workforce IMAGINE if you will, a line of cargo ships with another
Last year in Italy when seasonal
illustrates the scale of the problem.
line of cargo ships next to them, almost like a car park
Bulgarian and Romanian
The current government is not
waiting to get into the docks. Depending on where
farmhands could not come due to
inclined to issue temporary visas
you are in the queue, it could take three to four weeks
coronavirus restrictions, appeals
until it is too late. For example, it
before your cargo is unloaded. The reason for this is
for Italian students, pensioners
offered temporary visas for truck
not a strike by dockers, but the fact but there are not
and furloughed workers to
enough trucks to take away the containers that had
replace them had little success. In the Republic of
already been unloaded. This was the situation at a
Ireland similar problems exist. During the height of
consecutive governments have failed to recognise
Long Island, USA port last November. There is still a
the pandemic when students were not at university,
the importance of cleaning as a profession. The
shortage of lorry drivers in the UK and truckers in the
the cleaning industry - through the ICCA - lobbied
industry itself has an image problem and it is difficult
USA. The shortage is part of a worldwide problem in
government to allow those overseas students on a
to attract staff at the best of times. The government
attracting staff into certain jobs.
student visa to work 40 hours per week instead of 20
has also added to the pressure on employers. For
drivers which were not taken up. So what of the cleaning industry? Firstly,
hours per week, a request that was accepted. Similar
example, 300,000 new taxpayer-funded roles have
doubled the quota for migrant workers in a move
representations were made for migrant refugees/
been created during the pandemic, whilst hard-hit
to fill the huge labour shortages in the economy.
asylum seekers to be integrated into the workforce
businesses struggle to find staff to fill vital roles.
The quota is being raised to 70,000 temporary visas
which were not successful.
Currently, however, young people are not attracted
In Italy, the Prime Minister, Mario Draghi, has
despite the presence of an anti-immigration league in
The situation is similar in other European countries.
to the cleaning industry as a career. In addition, older
his national unity coalition government. With nearly
A perfect storm is heading towards the UK and one
members of the workforce, who in the past may have
100,000 migrant landings in the last two years, the
of the victims of this will be the cleaning industry. We
carried on working, have now decided to retire -
failure of recent amnesties for illegal residents and
have already seen the government allow long term
perhaps due to COVID - and whilst the UK is not issuing
stubbornly low numbers of repatriations of failed
asylum seekers to cover staffing emergencies under a
temporary visas, this will result in facilities not being
asylum seekers, the league called for an ‘Italians first’
scheme agreed by the Home Secretary. There are in
cleaned or cleaned less frequently.
approach. Italian youth unemployment is one of the
the region of 32,000 asylum seekers who have been
highest in Europe, standing at 30% in 2020. Compare
waiting more than 12 months that will be eligible for
WWW.BICS.ORG.UK
this to the UK where the youth unemployment rate is
this scheme. There are an estimated 140,000 vacancies
and the BICSc virtual training suite at
currently about 11.5%.
or 10% of the workforce in the care sector which
WWW.BBS-VIRTUAL-TRAINING.THINKIFIC.COM
Eco friendly
Recycled fibres
WWW.CLEANINGMAG.COM
For further information, please visit:
No chemicals required
MARCH 2022 13
C&M
BCC COLUMN
A roadmap to sustainability Climate change is a huge threat to our planet. Aware of our responsibility to contribute, the Cleaning & Hygiene Suppliers Association (CHSA) and the Cleaning and Support Services Association (CSSA) are developing a ‘roadmap to sustainability’. Lorcan Mekitarian, chair of the CHSA, explains the association’s approach. For example, the just-in-time approach
ENVIRONMENTAL sustainability is complex. There is
complete supply chain, from the sourcing
no clear and simple measure to show which product
of raw materials to the delivery
or process is more or less sustainable than any
to the end user. Pillar 4 covers
other. Opting for products or packaging containing
social values. It includes mental
It means they are resistant to
recycled material ahead of virgin might feel obvious,
wellbeing, personal development,
ordering in larger volumes to
but what if it’s not fit for purpose? What if it involves
community involvement, and
reduce the number of deliveries.
more transport miles? What if the production process
the overall ethical approach of
Finally, measuring and reporting
consumes more resources? Availability of recycled
the business. Pillar 5 covers waste,
material of the right quality is becoming an issue.
emissions and water.
embedded in the UK means end users often want a next day service.
on the effectiveness of sustainable initiatives is complex. When it is so difficult to clearly establish the benefit
Our members are already working hard
The pressure of commercial reality adds to this
of any one initiative, deciding if, where and how
complexity. The constant downward pressure on
to improve the sustainability of their products, not
prices means manufacturing and selling cleaning
surprising as this is their area of expertise. There is
and hygiene products is highly competitive. In this
more uncertainty when it comes to the other four
Our ‘roadmap to sustainability’ addresses
environment, every innovation, whether a product,
pillars. To progress we asked members to name
these themes. Providing a practical way forward,
packaging solution or process, has to deliver tangible
their top three challenges. The themes that emerged
it includes activities designed to help industry
business benefits and deliver them quickly.
include balancing cost, the availability of alternative
businesses and organisations move towards a more
options, a resistance to change, and how to measure
environmentally sustainable future. The programme
and report on sustainable initiatives.
will kick off with a webinar designed to provide
Experts from within our members have come together with the aim of helping CHSA members
Cost is particularly significant. Adopting the
move to a more sustainable future. They identified
much to invest is challenging.
a practical overview of the ways in which our
five pillars to sustainability in our sector: product,
sustainable option often requires a big initial
members can respond to the challenge presented
packaging, transportation, social value and ethics,
investment and fostering bio-diversity, for
by sustainability.
and the corporate approach to emissions, waste
example, delivers only an intangible commercial
and water.
benefit. This matters in a market where there
facing our industry. There is no quick and easy
is a constant downward pressure on price. The
solution. Our ‘roadmap to sustainability’ is a practical
received, used and disposed of by the end user.
absence of suitable, sustainable alternatives was
approach that will give our members and the wider
Pillar 2, packaging, relates to all the packaging of a
raised again and again in relation to all the pillars.
industry the information and insights they need to
product, throughout the supply chain. This includes
For example, virgin materials may be the only
move towards a sustainable future.
manufacturers’ packaging as well as that used
packaging option that keeps the product safe,
WWW.CHSA.CO.UK
by distributors as they re-pack the product for its
untainted and in good condition. Throughout
The CHSA is a member of the British Cleaning Council.
last few miles. Pillar 3, transportation, covers the
the supply chain there is a resistance to change.
The views of Council members are their own.
Pillar 1, product, relates to product as it is
Sustainability is a big and complex challenge
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A JOB WORTH DOING - A CONTRACTOR’S BLOG C&M
ESG - what does it all mean? Jeff Silver, head of sustainability and CSR at DOC Cleaning, reports. IT can’t have escaped anyone’s attention that environmental and social governance (ESG) has moved right up the agenda since COP26. As a nation, we are being asked to look at sustainability in the wider context. How can we limit the impact of global warming, achieve the target of ‘net zero’ by 2050 and, all the while, support people across the globe who need help and advice to make a better life for themselves and their families? In the cleaning industry we are already playing our part in the campaign, and in a way that reflects our customers’ demands for greener products and for greater commitment to sustainability and social value amongst service providers. In my current role I recently had the pleasure of attending, along with counterparts from other CSSA member companies, an exploratory meeting that is part of a CSSA initiative to improve ESG across the sector. Its aims are to look at ways we can work together to improve green and social credentials, raise the general profile of contractors and their employees, and position the cleaning industry as a place where people who value such commitment will want to work by choice. There is a real appetite across the membership to make it happen. At DOC we are continually evolving our environmental strategy as part of our ISO14001
certification, trying to understand where we are exposed to climate risks, where we are underexposed to the opportunity of going green, evaluating our carbon impact, and recording our carbon emissions, which we do as part of our Planet Mark accreditation. Like other contractors, we use cleaning products and methods that are safer for both environmental and human health and I don’t think we should forget, as an industry, just how important such eco-friendly cleaning systems are in reducing air and water pollution, as well as helping fight ozone depletion. And, of course, there’s so much more to do, as whilst there are the emerging technologies of chemical-free cleaning and machines that recycle water, we really need to see much more progress in microfibre to reduce the large amount of plastic particles contained in cloths. There are also the significant benefits to be obtained by embracing the 3-level waste hierarchy of ‘reduce, reuse and recycle’ - in other words reducing the consumption of cleaning products and chemicals, reusing or repurposing items to limit waste and recycling to ensure less energy is spent in new manufacture. And last but not least there is the battle to change people’s entrenched perceptions of paper washroom consumables, altering users’ mindsets to be
comfortable with products that do not come in the traditional white colour that people expect! On the social side it is critical that, as contractors, we operate in ways that benefit society and protect people. Social sustainability means looking at how we treat employees and safeguard their wellbeing. Factors such as local employment, diversity and inclusion are vital, as well as making sure we pay a proper wage. Dare I say it, but tightness in the labour market is gradually nudging customers towards acknowledging that the Real Living Wage is the minimum now acceptable. At DOC we are working with specialist consultancy, JustOne, to map out clear goals and objectives in respect of the communities we impact as a business including, amongst other things, acting in the community by partnering responsibly with relevant charities and projects to ensure that local communities benefit from our company’s presence in the area. There’s no denying that ESG and sustainability have now become essential practice for businesses operating in the cleaning industry. Now is the time to adapt to new sustainable demands to become a greener industry of the future, bringing benefits to our business, customers, employees, and stakeholders. WWW.DOCCLEANING.COM
Sustainable cleaning with Toucan Eco Toucan Eco is a revolutionary way to make a disinfectant cleaner from just water, salt and electricity that kills 99.99% of germs. It replaces 80% of chemical cleaners and the single use plastic bottles they are supplied in. Welcome to eco-friendly cleaning from Robert Scott.
Kills 99.999% of germs
Environmentally friendly
WWW.CLEANINGMAG.COM
Non-toxic & non-hazardous
www.toucaneco.co.uk/worktop
MARCH 2022 15
C&M
MANCHESTER CLEANING SHOW 2022
Manchester Cleaning Show 2022 – new technology and solutions take centre stage Manchester Central - 6 & 7 April 2022 THE Manchester Cleaning Show returns to the
The programme is largely themed around the
Biographies:
city on 6 and 7 April at its new, easily accessible
challenges and opportunities facing the UK’s
Dominic Ponniah founded his first business
venue, Manchester Central. Free visitor passes
cleaning, hygiene and waste management
aged 11. After graduating from LSE, he started
are now available online via:
industries, particularly as it continues to play
a business exporting waste paper for recycling,
www.cleaningshow.co.uk/manchester
a critical role in dealing with the pandemic.
before going on to launch Tuc-Tuc, Europe’s first
Now firmly established in the north west,
Senior representatives drawn from both private
natural gas-fuelled rickshaw service. Cleanology
the third Manchester Cleaning Show has been
and public sector organisations will participate
has grown from one employee to 700, and
some time in the planning stages thanks to the
in the seminar.
counts royalty, blue-chip corporates and luxury
COVID pandemic but, following a virtual event
There are still a few keynotes being worked on
brands amongst its clients.
in 2020, its greatly anticipated return promises
– details coming soon – but at time of going to
to deliver thousands of attendees ready to
press here's the current conference programme:
Cleanology’s sales director, Stephen Lynch, has over 25 years’ experience in sales. By focusing on Cleanology’s award-winning ethical
order products, discuss industry challenges and WEDNESDAY 6 APRIL 2022
and sustainable products and services and
10.30
attention to detail, as well as staff development,
free conference format of its parent Cleaning
Welcome and Opening Keynote: Progress on
diversity and fair pay, he builds strategies that
Show, which marked a successful return to
BCC and APPG projects.
benefit both customer and supplier.
London last November following a COVID
By Paul Thrupp, British Cleaning Council.
network with colleagues and friends. The event follows the same exhibition and
12.00
postponement. Event organiser, BCCE Ltd – a company jointly owned by the British Cleaning
11.00
From invisible workforce to key workers:
Council and Quartz Business Media, publisher
Morning Keynote presented by the
why the real Living Wage matters now more
of C&M - is expecting in excess of 2000 visitors to
Manchester Cleaning Show’s Hygiene
than ever.
the new venue, Manchester Central.
Partner, Dettol Pro Solutions.
By Sebastian Bachelier, programme manager and project lead for the Recognised Service
The opening times for the Manchester Cleaning Show 2022 are 09:00-17:00 on Wednesday 6 April
11.30
Providers, Living Wage Foundation.
and 09:00-15:00 on Thursday 7 April 2022.
Technology matters – employing new
Synopsis:
technology to deliver a modern
For the first time in the 20 years of the Living
Business Media, said: “Whilst moving the
cleaning service.
Wage movement, employers from across sectors
Cleaning Show from Birmingham to London has
By Dominic Ponniah, CEO and co-founder,
and industries are recognising the crucial role
been a phenomenal success, the one impact
Cleanology, and Stephen Lynch, sales director,
cleaning operatives and other historically low
was that we saw a reduction in the number of
Cleanology.
paid yet essential workers play in running
regular visitors from the north west, north east
Synopsis:
their businesses. With record numbers of
and Scotland. In response to this we created a
The cleaning industry has slowly been moving
organisations publicly signing up to the Living
new event in Manchester in 2016, an event that
towards technology-led solutions for some
Wage Foundation and with a growth in demand
exceeded all our expectations both in terms of
time, but it is only in recent years it has become
for front line workers in cleaning, catering and
exhibitor and visitor numbers. We built on this
a key differentiator between companies.
security, could now be the perfect time to
success and delivered an even bigger and better
COVID-19 has, and will continue to accelerate
champion the real Living Wage in your contracts?
event in 2018. COVID disrupted our scheduled
the trend towards tech innovation in a way the
Biography:
2020 event so we are delighted to be back in
industry probably didn’t think was possible
Sebastian Bachelier joined the Living Wage
person for what I’m certain will be an excellent
a few years ago. This presentation will take
Foundation in 2018, where he leads on its work
two days. I look forward to welcoming the
a look at an industry that now uses robotics
within the outsourcing and FM sectors through
cleaning industry to Manchester in April.”
which cost as much as luxury cars, IT solutions
management of the Recognised Service Provider
on a par with any other industry and smart
project. Sebastian has previous experience of
The conference
sensor technology which will help facilities
the public and private sectors as well through
In addition to a busy exhibition, the event also
professionals manage workplaces in a new
student enrichment work at an inner-city college
features a two-day conference programme.
post-COVID era.
and c-suite recruitment for the NHS.
Tony Crinion, managing director of Quartz
16 MARCH 2022
WWW.CLEANINGMAG.COM
MANCHESTER CLEANING SHOW 2022
C&M
12.30 Cleaning for climate change. By Nina Wyers, marketing and brand director, The Floorbrite Group. Synopsis: Increasingly, individuals, governments, organisations, and businesses are focused on green solutions. With climate change being at the forefront of world leader’s agendas, the time to act is now in the global commitment to stop climate change. By cleaning and recycling creatively with the support of industry specialists and ensuring your commitment extends to your supply chain, every business can make a difference. What can companies do to support the global commitment to reducing C02 emissions and other greenhouse
14.30
environments hygienically clean and safe.
gases and not waste our precious resources?
A roadmap towards sustainability.
With more organisations looking to reduce
Nina Wyers will discuss innovations and solutions
By James Lee, council member, Cleaning &
their environmental impact, finding products
that Floorbrite and the industry as a whole can
Hygiene Suppliers Association.
that have the right sustainable credentials
introduce to create effective change.
Synopsis:
and efficacy to kill germs and viruses can be
Biography:
Environmental sustainability is one of the
a challenge. Join Steve Courtney, product
Nina Wyers has been a part of Floorbrite since
biggest issues facing business. The Cleaning
specialist at Robert Scott, to find out more about
1999 and is one of the family owners. Following,
& Hygiene Suppliers Association (CHSA) is
the latest in sustainable product development
in 2010, the death of her father and founder,
developing an initiative to help members
and chemical-free cleaning systems that are
Martin Wyers, she, her brothers and the board
migrate towards environmentally sustainable
reducing costs and single-use plastic waste as
of directors have focused on the development
business. Its five pillars are:
well as cutting carbon emissions.
of Floorbrite as a market leading brand in the
Product: the product as it is received and
Biography:
commercial cleaning and FM sector. Over recent
disposed of by the end user.
Steve Courtney is Robert Scott’s product
years Floorbrite has diversified and expanded
Packaging: product packaging and packaging
specialist for Toucan Eco, helping businesses
nationally to become one of the leading soft
used in transit.
adopt this sustainable and innovative
service providers in the UK.
Transportation: the complete supply chain.
technology to transform their cleaning routines,
Social value and ethics: encompassing the
as well as advising national partners on
14.00
whole organisation.
wider cleaning hardware. Steve has worked
Machine hire, lease or purchase – what are
Corporate environmental impact: emissions,
in the cleaning industry for over 20 years in
my options?
waste and water.
various roles with distributors, manufacturers,
By Martin Doran, general manager, Astley Hire.
Having surveyed members to understand where
independents, and PLCs.
Synopsis:
they are today, the CHSA is now developing a
When it comes to cleaning equipment there are
roadmap towards sustainability. This presentation
15.30-17.00
a range of options to look at and consider when
will present the research and outline the roadmap.
Live product demonstrations.
deciding how the piece of equipment comes
Biography:
through your door. Like everything in life, it isn’t
Representing manufacturers and distributors,
THURSDAY 7 APRIL 2022
a one size fits all scenario - there are various
the CHSA’s priority is to maintain and
10.30
options available, all of which have pros and
enhance standards on quality, ethics and
Robots and cobots: enhancing current
cons. This presentation will look at each scenario
sustainability. James Lee is managing director
cleaning practices.
and take into consideration the complete life
of Cromwell Polythene, a business committed
of the machine and not just the next decision
to environmental sustainability. A founding
11.00
you need to make. Although the focus will be
member of the CHSA’s sustainability committee,
Morning Keynote presented by the
on cleaning equipment the same logic can be
he is pivotal to driving forward this initiative.
Manchester Cleaning Show’s Hygiene Partner, Dettol Pro Solutions.
applied to a range of plant and machinery. Biography:
15.00
Martin Doran has 15 years’ experience of working
Harnessing the power of sustainable cleaning.
11.30
in the hire industry, across many different
By Steve Courtney, product specialist,
Buyer beware: the rise of unscrupulous
sectors. He originally started life as a commercial
Robert Scott.
traders…and how to spot them.
management accountant before progressing to
Synopsis:
By Lorcan Mekitarian, chair of the CHSA.
the general manager role at Astley Hire. Martin
The pandemic impact has meant that frequent
Synopsis:
is passionate about hire and the commercial
cleaning and disinfecting have never been so
Demand for cleaning and hygiene products,
benefits it can bring to any business model.
critical to keeping commercial and domestic
including hand sanitisers, gloves, soft tissue,
WWW.CLEANINGMAG.COM
MARCH 2022 17
C&M
MANCHESTER CLEANING SHOW 2022
and aprons soared during the coronavirus
Neil was the project lead on the creation of the
to the BICSc Council. In 2015 she entered
pandemic. The unscrupulous have made
BICSc CPSS assessor app and, more recently,
the Worshipful Company of Environmental
the most of the opportunity. They created
delivered the Virtual Training Platform - to date
Cleaners, becoming a Freeman of the City of
businesses overnight, claiming expertise,
over 5000 candidates have registered.
London in 2016 and in 2021 becoming one of the first members of the Livery to be entered
knowledge and product excellence. It’s not
Lorraine Davis is a cleaning and service
acceptable under normal circumstances. In
matter expert with over 30 years’ experience
on to the register as a Chartered Practitioner in
the context of the pandemic, these claims
within the industry. Her career has involved
Environmental Cleaning.
put people at risk. The challenge for buyers
a mixture of senior operational and business
is to differentiate between the unscrupulous
development roles all in outsourced cleaning
and hygiene experience. A successful senior
but apparently credible companies and those
and FM sectors but particularly specialising
manager who has excellent communication,
trading ethically. Lorcan Mekitarian will use
in the technically complex healthcare and
negotiation and inter-personal skills,
examples of unscrupulous behaviour to help
education sectors. Lorraine was the only
Denise has the ability to matrix manage
buyers understand the challenges and learn
member of the private sector invited by
and motivate her team to achieve quality
the questions they need to ask to make sure
Graham Jacobs of NHS Workforce and
results. Experienced in successful multi-
they get products that are fit for purpose.
Facilities to be part of the select steering
site mobilisations, in time and cost critical
Biography:
group that developed the cleanliness section
environments and with a career that spans
Lorcan Mekitarian is chair of the Cleaning
of the government’s Department of Health
facilities services for local government,
& Hygiene Suppliers Association (CHSA).
new PLACE ‘Patient Led Inspections Initiative’
MOD, major food retail, shopping centres,
Representing manufacturers and distributors
which replaced the annual PEAT inspections.
cleanroom, and blue-chip office facilities.
supplying cleaning and hygiene products, the
Following this work, she was invited to work
CHSA’s priority is to maintain and enhance
with the DoH/AHCP PAS 5748 steering group
12.30
standards on quality, ethics and sustainability.
(known as the Rotherham Group) which
How a good marketing strategy can help
Lorcan is at the heart of the Association’s
reviewed the PAS 5748 guidance published
grow your business.
determination to challenge unscrupulous
in 2011. This work was recognised when BSI
By Suzanne Howe, managing director, SHC, and
traders who have attempted to profiteer from
submitted it for public consultation, and it was
Neil Nixon, conference director, Manchester
the pandemic. Lorcan is also sales director at
subsequently incorporated and adopted into
Cleaning Show.
Berry bpi.
the revised PAS 5748 (2014) edition. Lorraine
Synopsis:
was a founder member of the ‘BSA Cleaning
Neil Nixon quizzes Suzanne Howe about
12.00
Advisory Group’ which advises and lobbies the
different marketing techniques that can be
Fireside Chat: Training and delivery styles for
government on cleaning related matters - this
employed to have a positive impact on winning
cleaning service providers.
work has resulted in the launching of ‘The
and retaining customers. Topics to be discussed
An expert panel hosted by Neil Spencer-Cook,
Responsible Cleaning Operator Scheme’ 2015
include: marketing lessons learned during the
COO, BICSc featuring: Lorraine Davis, chairman,
which was nationally acclaimed and endorsed
COVID pandemic; marketing to establish your
BICSc; Soo Bartholomew, deputy chairman,
by the UK cleaning sector.
brand; understanding your customer and how
BICSc; and Denise Hanson, head of technical
Soo Bartholomew has worked in the
Denise Hanson has over 30 years of cleaning
to reach them; retaining customers through
services, BICSc.
cleaning and FM industry for over 30 years,
engagement; the power of social media,
Synopsis:
working her way up from a cleaning operative
including detail on the how, when and why
This expert panel will cover the importance of
in local schools when her children were little
of each social media platform; the power of
training and look at the delivery methods that
to her current position as technical director for
photographs; reinforcing your brand through
are available within the sector. Commercial
Birkin Services. Soo first became associated
good CSR; and using a successful mix of
cleaning providers will benefit from a
with BICSc in 1992 when her then employer,
marketing techniques and platforms.
holistic look at the various training options
OCS, placed her on a BICSc training course
Biography:
and their benefits - a real insight into what
at SC Johnson Wax at Frimley Green. From
Suzanne Howe, managing director of Suzanne
style of training could work best for your
that moment on Soo was hooked and started
Howe Communications (SHC) established
organisation. Some questions that will be
using BICSc best practice and applying the
her business 22 years ago as a specialist B2B
answered include: whether you are an in-
standards on every account she worked with.
PR and marketing agency. Suzanne works
house provider or you have outsourced your
Since 2001 Soo has trained more than 300
across a number of clients including Kimberly-
training, is there a better option? Does your
managers, supervisors and cleaning operatives
Clark Professional and the Golden Service
current training structure work for you and
in PBICSc and CPSS skills and has opened
Awards as well as Berry bpi recycled products,
your team? Is your team motivated?
four ATP training hubs for her employers,
InnuScience, P-Wave, Clarity, and Cleanology,
Biographies:
along with developing in-house induction
providing PR and marketing campaigns, event
From a financial director role, Neil Spencer-
training programmes for her staff to lead them
management and social media consultancy.
Cook joined the BICSc senior management
into BICSc Licence to Practice and CPSS. Soo
team in 2015. He has a wealth of management
has continued her education with BICSc and
For further information about the Manchester
expertise and has experience in hospitality and
has now qualified in delivering training and
Cleaning Show and to register for your free pass
FM. Neil's passion is technology, especially
assessment for accommodation skills within
to attend, please visit:
when it can be used for efficiency purposes.
the CPSS skills suite. In 2011 she was elected
www.cleaningshow.co.uk/manchester
18 MARCH 2022
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SHOW 2022
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The Manchester Cleaning Show is firmly established as the event for procurement officers in the North-West to source cleaning equipment and services for healthcare, education, hospitality, entertainment, manufacturing, government and care home facilities.
2-Day Exhibition
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WHO ATTENDS
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Organised by
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C&M
SUSTAINABLE CLEANING
Cleaning sustainably during the COVID-19 pandemic BUSINESSES large and small rushed to
Ultra concentrates also reduce the
introduce additional and stricter cleaning
amount of product wastage because, unlike
and hygiene processes during the COVID-19
old-fashioned ‘pour-and-glug’, there is no
pandemic. The overriding requirement has
guesswork involved in preparing solutions.
been to protect customers and staff while also
Costs are reduced and predictable.
providing additional reassurance by cleaning
Another saving is made with packaging
more frequently and more visibly. Ready-to-use
because water is added at the point of use,
products have offered an excellent solution
rather than the place of manufacture. One
to the immediate challenge. But those same
pack of ultra-concentrate can contain enough
businesses want to operate sustainably and
product to make the same amount of solution
control their costs. No matter how long the
as dozens or hundreds of comparable bulk or
current emergency lasts professional ultra-
ready-to-use products.
concentrate formulations can help them meet these requirements. Ready-to-use products can be ideal for
A business using 100 cases of six 750ml singleuse spray bottles could reduce plastic waste by up to 125.6kg (99.6% reduction) and up to 26.6kg
temporary use and occasional tasks - they
less cardboard (98.9% reduction) by switching
are convenient, easy to introduce and readily
to Diversey’s ultra concentrates and re-usable
available. This in part explains why businesses
bottles. Changes like these also reduce supply
have used them during the pandemic. But costs
chain burdens because fewer cases need to be
can mount up in the long run and especially
bought, transported and stored to support any
when they are used frequently.
given operation. Transportation costs can be
Switching to a lower temperature laundry
up to 20 times less and warehouse and on-site
product, for example, can save around 35% on
procedures often turn instead to ultra-
storage requirements up to 22 times lower. Waste
water heating costs, consume 34% less water
concentrated products in conjunction with
management and recycling costs are also reduced
and cut wash time by almost 20% - all excellent
dosing or dilution equipment. Cleaning
because there is less packaging to handle.
sustainability gains. Any savings made will go
Businesses with established cleaning
solutions are prepared accurately and
Investment is required with any dosing or
straight to the bottom line. Further sustainability benefits arise
consistently on-site by adding water to a
dilution system. This can include the cost of
reusable spray bottle, wash bucket or sink. The
the equipment and training staff. However,
from replacing two or more products with
cost of each is much less than using ready-to-
this investment is repaid by the savings made
multipurpose formulations. This saves on
use products. For example, a spray bottle of
with lower cost-in-use, reduced wastage and
procurement costs and reduces supply chain
surface cleaner prepared this way might cost
improvements in consistency that save time
complexity because fewer different items are
tens of pence while the same size ready-to-use
and money. Reputable suppliers will offer
sourced, transported and stored. Cleaning
equivalent could easily be two or three pounds.
detailed projections to show how and when
processes are generally simpler because
their products return on the investment. It is
one product is used instead of two or more.
economically prepare solutions for equipment
often much quicker than businesses expect.
That often leads to higher compliance levels,
such as spray and toilet bottles, sinks, buckets,
Any change of product also presents the
Cleaning teams can quickly, easily and
improved standards and better results. Training
or cleaning machines. The result is safe, simple
opportunity to use a new and, hopefully, better
burdens are also reduced because staff need
and consistent high-performance cleaning
formulation with sustainability benefits. The
to learn about fewer different products. Gains
while minimising wastage, packaging and
most obvious benefit can come from simply
in these areas can be more difficult to quantify
chemical miles.
adopting formulations containing more
but the long-term benefits are nevertheless real
sustainable ingredients. There are numerous
and, with support from suppliers, they can be
deliver reduced cost in use is that solutions
sustainability accreditations including the EU
predicted and measured.
are prepared at the optimum dilution for
Ecolabel, Nordic Swan and AISE Chartermark
superior and consistent performance. This
that are applied to cleaning products. Products
excellent solution to the immediate challenge
reduces the need for repeat cleaning which
with these accreditations have undergone
of providing additional infection prevention
cuts wasted time, delivering an immediate
rigorous evaluation to ensure they meet a
measures during the pandemic. In the longer
productivity and efficiency gain. Considering
variety of sustainability criteria.
term, solutions based on professional ultra-
One of the main reasons ultra concentrates
the product contributes far less to the overall
Another way to make a quick sustainability
Ready-to-use products have offered an
concentrate formulations and accurate dosing
cost than the person doing the cleaning it
gain is to switch to formulations that work
and dilution equipment can offer a number of
makes sense to use products that maximise
at lower temperatures. These save on gas or
sustainability benefits.
performance and productivity.
electricity costs associated with heating water.
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20 MARCH 2022
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SUSTAINABLE CLEANING
C&M
Going green in the fight against COVID-19 With cleaning set to remain a key weapon in the fight against COVID-19 this year, James White, managing director of Denis Rawlins Ltd, explains why we need to cut the chemicals and invest in green cleaning systems. WE’VE welcomed in the New Year alongside
today’s hygiene-conscious world, it has become
Going green
another new variant of COVID-19. While
a staple cleaning product used on almost every
As we’ve learnt more about COVID-19, it has
Omicron may appear to be less harmful
surface, and even sprayed in aerosol form
become increasingly apparent that it sits
than previous strains of coronavirus, we
(fogging). It is crucial to bear in mind that even
relatively low on the hierarchy of susceptibility,
still must be vigilant and do all we can to
if a disinfectant has been approved for use on
meaning harsh chemicals are not necessary.
reduce infections.
surfaces, that doesn’t mean it has been proven
In fact, research has shown that good old-
safe for humans to touch and breathe.
fashioned soap and water can eradicate COVID.
Cleaning will remain vital in the fight against transmission and contract cleaning companies
This knowledge enables us to confidently invest
The use of mops, even loaded with
are set for another busy start to the year. But
disinfectant, is likely to end up spreading
in more sustainable cleaning methods and
before operatives automatically reach for the
pathogens rather than removing them. We must
machines that minimise chemical use but don’t
disinfectant bottle, they need to think twice
find alternative methods to eliminate bacteria
disappoint when it comes to effectiveness.
about the lasting damage that the overuse of
and pathogens, without negatively impacting
chemicals could have on both our environment
our planet and our people. For example,
for example. Both machines deliver high-
and our health.
removal of soils, both seen and unseen, with
performance cleaning but use at least 65% less
high-flow fluid extraction is far more effective
water and cleaning solution than competitors.
Harsh chemicals like disinfectant were originally designed for occasional use. Yet in
than mopping with disinfectants.
Take the Kaivac UniVac and AutoVac Stretch
Continued on Page 22.
WE'RE EXHIBITING. Join the CSSA and 1000's of likeminded professionals from the cleaning industry ready to test and source the latest products and innovations at The Manchester Cleaning Show 2022.
SHOW 2022
6 -7 APRIL • MANCHESTER CENTRAL
Meet with CSSA members in person to discuss our association, benefits of membership and out other initiatives including:
BOOK YOUR FREE PASS ONLINE AT CLEANINGSHOW.CO.UK/MANCHESTER WWW.CSSA-UK.CO.UK cssa_logos updated.indd 1 WWW.CLEANINGMAG.COM
24/02/2022 11:52 MARCH 2022 21
C&M
SUSTAINABLE CLEANING
Recycling in the workplace The time to act is now in the global commitment to stop climate change. By recycling creatively with the support of industry specialists and ensuring your commitment extends to your supply chain, every business can make a difference. Nina Wyers, marketing and brand director at The Floorbrite Group, reports. INCREASINGLY individuals, governments, organisations, and businesses are focused on green solutions. With climate change being at the forefront of world leader’s agendas, the time for businesses to act is now. The global demand for energy is set to increase by 4.6% this year. Global warming of 1.5°C and 2°C will be exceeded this century unless business leaders and policymakers explore the actions they should be taking to help achieve a net-zero economy. What can companies do to support the global commitment to reducing CO2 emissions and other greenhouse gases? Recycling helps reduce greenhouse gas emissions by reducing energy consumption. Using recycled materials to make new products reduces the need for virgin materials. This avoids greenhouse gas emissions that would result from extracting or mining virgin materials. In 2015 The Floorbrite Group introduced its waste and environmental management division
Nik and Ruth Wyers collect the company’s latest Green Apple Environmental Awards for its waste management services.
shredding, hazardous waste, and diversion
to its portfolio of cleaning and facility services.
Our environmental consultant, Trudie
We believe this new service complimented our
Williams, who first created our waste team,
daily cleaning service offering. If our cleaners
is passionate about the environment and
are transferring internal waste to external skips
delivers our unique award-winning service by
package unique to any business’s requirements,
and bins, surely we could work creatively and
working with our customers to understand
with a focus on achieving its specific
innovatively with our customers to find bespoke,
how they work and offering a range of
environmental goals. We create programmes for
recycling-led solutions for their waste, whether
services covering trade waste removal,
managing internal and external recycling and
that be for re-use in some way or waste to energy.
recycling, food waste removal, secure
can offer baling and compaction equipment
from landfill. We can offer a bespoke waste management
Continued from Page 21. In fact, the cleaning machines have recently secured the Green Seal Certification of Environmental Innovation, based on their reduced environmental toxicity, waste minimisation, use of verified environmentally preferable products, and conservation of energy and water. Business owners are increasingly demanding that their cleaning partners support their sustainable commitments by using products and processes that are kind to the environment. They understand that traditional practices are unsustainable. We as an industry must embrace this opportunity to transform the future of cleaning, invest in innovation and go green in 2022. 22 MARCH 2022
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SUSTAINABLE CLEANING
C&M
on site to reduce your waste footprint before it even travels. Accurate environmental reports can also be produced for your business showing tonnages per month produced by your site and a breakdown of each waste stream. By measuring waste on a monthly basis, we can ensure a reduction of your landfill disposal. Our team has provided award winning solutions by recycling used and worn lorry trailer mud flaps and curtain sides into rubber pellets for children’s playground flooring and material for fashion bags. Broken tea bag waste from the manufacturing process has been recycled for animal bedding. Waste tea leaf dust is used as an additive in fertiliser.
pellets to be re-made into new plastic mailing
Green Organisation’s Green Apple Awards
By reclassifying safe sludge waste produced
bags. And finally, we are reclaiming metal
and consequently won each year since, with
in a pumping station at a power station we
shavings and oil from grinding waste at an
presentations at The Houses of Parliament.
have safely disposed of the waste through
engineering manufacturer by separating the oil
Through our innovation in delivering bespoke,
land spreading. Reducing single use plastic
from the grinding waste and recycling the metal
recycling-led waste and environmental
milk bottles on a site by 300 bottles per week
shavings back into the manufacturing process.
management services to our clients, we have
has been achieved with the introduction of
Oil waste is then extracted from the soaking
now become Green World Ambassadors and
cooling vending, food waste is collected weekly
pads and both these elements are then also
gone on to win further International Green
and sent to an anaerobic digestion plant to
recycled, where previously the whole process
World Awards each year, collecting the first
produce biogas for energy and bio fertiliser.
produced a dirty sludge classed as hazardous
in Dubai in 2017. Our winning projects for
We introduced closed loop recycling by
waste which couldn’t by recycled. These are to
environmental best practice are also published
installing bailing machines at a number of retail
name just a few.
in the annual Green Book.
distribution sites to recycle waste plastic into
Since 2015, Floorbrite has entered the The
WWW.FLOORBRITE.CO.UK
Our Standards. Your Guarantee
Accredited Distributor
Certification Mark
Making sure what’s on the box is what’s in the box •Buy from CHSA Accredited Manufacturers and Distributors. •Specify CHSA Accredited Products. CHSA members are committed to maintaining standards on quality, ethics and sustainability. Guaranteed by Independent Inspection.
0800 243919 chsa.co.uk
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MARCH 2022 23
C&M
SUSTAINABLE CLEANING
Managing plastic pollution Justin Binks, managing director of SEBO UK, reports. AT the end of last year, I had an amazing
that plastic is sent to those recycling centres
to have a short service life and go to landfill?
diving holiday in the Maldives. Far out in the
from the UK.
To cut costs many manufacturers do not test
Alongside the supposed rise in recycling
every model made, but a proportion. Hence
with beautiful and varied marine life. I was
has been the rise in products that are built to
it is not uncommon for products not to work
shocked, though, to see the amount of
be disposed of rather than repaired - but the
straight from the box! In the end, it is an
plastic in the ocean. It is one thing to read
whole system is itself broken and, more or less,
expensive way, especially for the environment.
about it, but quite another to actually swim
beyond repair. I think the belief that people
At SEBO we have resolutely stuck to the
in it. The incredible experience of swimming
have - that products can be recycled - make
principal that our vacuum cleaners should
with Manta Rays, a life-long dream, was
them feel guilt-free in throwing them away. Out
be built to last, and be easily and affordably
somewhat marred by the plastic chair and
of sight is out of mind, as they say, and most do
repairable. They are also built to be reliable, to
many other pieces of plastic debris floating
not consider what actually happens to their old
have a long service life using few replacement
about. You really felt for these magnificent
things. How much is actually recycled?
parts. Parts are identified with the material
With regard to vacuum cleaners, the
they are made from, so that when it comes
Indian Ocean, the many atolls are a paradise
creatures as they must take in large quantities of rubbish. Often great swathes of
trend has definitely been towards disposal,
to it, recycling is easier. Working practices are
rubbish would go past our villa.
especially where they are bought as cheaply as
exemplary too, including testing every single
possible for use in a relatively short contract.
machine made before being packed. When you
much of the plastic comes from Far Eastern
Is it really the best way, to make something
factor in the productivity of our uprights, they are
recycling centres where it is actually burnt and
cheaply from poor quality parts in a country
a low-cost option - especially in the long term.
huge quantities get blown out to sea. Much of
of dubious working practices and then for it
WWW.SEBO.CO.UK
I was given to understand by locals that
Zero-carbon cleaning Shyju Skariah, technical services manager at the TSA, reports. THE Textile Services Association (TSA) is putting
industry bodies such as PCIAW (The Professional
compile an industry-wide pathway. The Pact
together a Sustainability Pact that’s designed
Clothing Industry Association Worldwide) and
will be added to as new sustainability ideas
to support commercial laundries in their drive
BSIF (British Safety Industry Federation) to
and concepts are developed, along with the
to deliver a more sustainable future. The Pact
participate in these discussions. The objective for
practical means to initiate them.
will also support UK industries’ net zero carbon
the group is to ensure that a holistic approach
objectives, but we don’t want to just focus on
is taken, whether it is considering the complex
issues being addressed at a corporate level,
net zero carbon. We also need to be tackling
end of life textiles recycling project, which will
there has never been a better time to set the
water quality, reducing waste - this is so much
save millions of tonnes of textiles from landfill, or
most challenging sustainability objectives for
more than a simple net zero tag.
looking into simple measures such as using low
the UK commercial laundry industry. The TSA
energy light bulbs.
continues to work closely with government
The TSA has set up a sustainability steering group made up of representatives from laundry
The laundry industry has already come a long
Following COP26 and with climate change
bodies to support the delivery of the UK’s
operators, machinery and textiles manufacturers,
way in optimising and fine-tuning its processes
net zero carbon commitments. We believe
and end-users - the TSA will approach other
and operations in a more sustainable way. We
the laundry industry can surpass the current
have seen water usage slashed from 20 litres a
targets. The Sustainability Pact, and the
kilo down to 2 litres, and energy usage halved.
support we are putting in place around it, will
But we want to go much further. Nothing is off
be especially useful in helping SME laundry
agenda with this steering group.
operators achieve their green objectives.
The steering group’s first task is to set up the
24 MARCH 2022
The Pact shows our industry is driving
initial Sustainability Pact, which the laundry
for a sustainable solution. It’s also a fantastic
industry will sign up to. We’ll run training
opportunity to demonstrate the benefits
workshops with experts so TSA members really
commercial laundries can bring to so
understand what net zero means and how it
many sectors of the economy, particularly
can be achieved. We’ll create tools for individual
around workwear and PPE for industry
companies to track progress. Each company
and manufacturing.
will set its own roadmap, enabling the TSA to
WWW.TSA-UK.ORG WWW.CLEANINGMAG.COM
SUSTAINABLE CLEANING
C&M
Clean effectively and sustainably All companies have cleaning responsibilities to ensure a safe and secure workplace for employees and other stakeholders. As sustainability becomes a priority for many organisations, a combination of careful planning and new generation cleaning equipment solutions and practices can have a positive impact on resource management and energy consumption. AS the climate crisis intensifies, every
more than the economical use of resources,
ecological footprint. Such an exercise will bring
responsible business is re-examining how its
but encompasses the strategic analysis of
to light where resources are most intensively
activities are impacting the environment. As a
current cleaning practices, innovative cleaning
used and highlight where change to processes
result, new sustainability ambitions are being
technology solutions and the implementation
could deliver the best results.
set and strategic plans put in place to drive
of intelligent processes.
environmentally friendly improvements across
Companies seeking to adopt best practice
Once armed with the knowledge, it is important to define precise goals
the board. With the COVID pandemic experience
cleaning strategies should first look at all
and develop plans that will drive future
further highlighting the importance of effective
aspects of their current approach to cleaning
sustainable cleaning activity. Nilfisk has
cleaning and disinfection regimes within the
activity and then carefully assess what
identified four main areas where it can
workplace, focusing on the impact of what is an
equipment and support would enhance
make the greatest impact - climate and
essential activity can assist businesses address
their ability to carry out cleaning duties in an
environment, society, customer health and
sustainability concerns.
effective, responsible and sustainable manner.
safety, and workplace. The company has also signed up to the UN Global Compact which
Whilst more frequent and intensive cleaning and disinfection activity caused by the health
Analyse
covers climate action, occupational health
crisis has potentially led to higher resource
Before new process and equipment purchase
and safety and responsible procurement.
consumption of water and chemicals, carefully
decisions are made, a comprehensive analysis
Nilfisk is part of the Science Based Target
planning and adopting a holistic and strategic
of existing cleaning regimes should be carried
initiative (SBTi) which links carbon-emission
approach to cleaning responsibility can
out. This will unearth which current activities
targets to the Paris Agreement.
deliver sustainability dividends. It involves
contribute the largest share to the company’s
18V LXT BRUSHLESS VACUUMS DCL280 / DCL281 / DCL282
DCL280 Colours: Blue / White Brushless Motor: Yes LED Light: Yes Sealed Suction: 6.4 kPa Air Volume: 1.4 m³/min Speed settings: 1 Suction Power: 45W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 70 dB(A)
Continued on Page 34.
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DCL281 Colours: Black with Clear Brushless Motor: Yes LED Light: Yes Sealed Suction: 8.2 kPa Air Volume: 1.5 m³/min Speed settings: 3 Suction Power: 60/45/15W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 71 dB(A)
DCL282 Colours: Blue Brushless Motor: Yes LED Light: Yes Sealed Suction: 8.2 kPa Air Volume: 1.5 m³/min Speed settings: 3 Suction Power: 60/45/15W Filter: HEPA Weight: 1.2 - 1.6 kg Capacity: 750ml Sound Pressure Level: 72 dB(A)
Cleaning & Maintenance.indd 1
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MARCH 2022 25
C&M
SPECIAL REPORT
Supporting cleaning professionals to remain safe at work Cleaning chemicals are intended to create environments that promote health and safety but, if employees don’t have the right support, issues such as improperly mixed chemicals can lead to unfortunate consequences. Scott Campbell, global product manager at Hydro Systems, reports.
THE safety of cleaning professionals has
Promoting safety offers all-round benefits
longer. This improves engagement and
become an even more important focus
Safe workplaces can help reduce staff
helps reduce hiring and training costs for
during the pandemic with the reliance on
turnover in the cleaning industry, and in
new workers. Enhanced safety measures
frequent and thorough cleaning, often without
related sectors like hospitality and food
can also mean fewer workplace injuries,
adequate supplies of the correct personal
service. Estimates place normal industry
limiting temporary replacements or reducing
protective equipment (PPE). In addition,
turnover between 200 and 400%, which
the burden of additional work for other
continuing supply disruption has meant the
makes it challenging to train employees
employees. It can also mean fewer worker
use of unfamiliar new products which - if
properly - especially when it comes to
compensation claims, lawsuits or potential
applied in incorrect dilutions - can result in
chemicals to use, how to use them correctly
fines from health and safety authorities.
safety issues or ineffective cleaning. With new
and which to avoid mixing.
Reputation damage from high-profile
standards of cleanliness now top of mind,
If a workplace culture that values worker
accidents, or even disgruntled employees
it is important not to forget to prioritise the
safety and wellbeing is created, employees
sharing their experiences about lapses in
wellbeing of frontline employees.
may be more likely to remain in their roles
safety, can also be avoided.
26 MARCH 2022
WWW.CLEANINGMAG.COM
SPECIAL REPORT
Reviewing inventory and equipment
Choose dispensers that are easily installed
C&M
unless it’s conducted within a workplace culture prioritising safety.
There are additional ways to enhance
and maintained, with a user-friendly interface
workplace safety, including reviewing
and advanced technology for multiple dilutions.
chemical inventory. Weigh the pros and
Additionally, utilising enclosures along with
top-to-bottom support from employees who
cons of products with contact times of up
dispensers that contain chemicals that can be
emulate their behaviours. Even a small strategically
to 10 minutes, as a dwell time of this length
locked provides additional safety by preventing
placed sign reminding employees to wear PPE
can be difficult to achieve. Then, evaluate
leaks and accidental exposure.
emphasises and reinforces safety, as does enforcing
potential risks to workers. With increased
Finally, the utilisation of chemical dilution
If managers lead by example they’ll secure
accountability and celebrating successes.
sensitivity around efficacy and safety, it’s
closed loop systems can provide additional
important to target solutions that are gentle
safety. Certain dispensers can match-up with
Simplify and improve
on surfaces and people, but tough on
inserts that are attached to chemical bottles
Despite the focus driven on patron safety
pathogens. Narrowing the stocks of essential
that completely eliminate the chance for
through the reopening process, it’s essential to
products also means employees have less
individuals to come into contact with the
reassess workplace safety, especially for those
training to absorb.
concentrated chemicals that are in the bottles.
maintaining facilities. Start by reviewing the types of chemicals and tools used to clean,
Install equipment that enhances safety, such as a chemical dispenser. This is a better
Implement training and a culture of safety
sanitise and disinfect. Consider investing
alternative to the traditional ‘glug-glug’
Thorough employee training is essential. Post-
in equipment to simplify and improve the
method of mixing chemicals, where diluting
lockdown infections continue to impact staff
cleaning process.
manually leaves employees directly exposed
numbers and there is the potential for workers
to potential harm. Chemicals provide precise
to be asked to carry out unfamiliar cleaning
promoting a culture of safety is key. This creates
dilutions to maximise cleaning solutions,
tasks when others are absent. Workers should
more confident and autonomous employees
whereas improperly mixed solutions can leave
understand which chemical combinations
who, with an understanding of all aspects of
behind harmful viruses, bacteria or fungi.
can be harmful and how to properly clean
cleaning, are more likely carry out their duties
Manual dilution can also lead to chemical
and disinfect surfaces as part of a two-step
correctly and consistently regardless of the
overuse, which wastes product and can
cleaning process. Nevertheless, training and
ongoing challenges.
increase safety risks.
education won’t have the necessary impact
WWW.HYDROSYSTEMSEUROPE.COM
Finally, training on best practices and
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MARCH 2022 27
C&M
WASHROOM HYGIENE & ODOUR CONTROL
Tech in the toilet Washroom technology can be highly valuable but are there any situations in which it can also be overly intrusive? Stuart Hands from Tork manufacturer Essity considers the value of toilet tech and discusses whether or not it is always a force for good. CES is a major global technology event
Odours are also being targeted in various
Controversy has also arisen over a ‘wellness’
that takes place every January - and the
Internet-connected smart toilets situated
toilet that was recently developed at the
humble toilet featured among this year’s
across China. These use infrared detectors to
University of Wisconsin-Madison. The smart
highlights. Japanese lavatory manufacturer
monitor the occupancy and odour levels of
toilet creates a snapshot of the user’s lifestyle
Toto showcased its most recently launched
each cubicle, with the aim of automatically
and incorporates sensors that can assess sleep
high-tech washroom system at CES 2022, held
triggering exhaust fans and sending cleaning
patterns, exercise, medication, and alcohol
in Las Vegas. Toto’s Internet-enabled toilet
requests to housekeeping staff when a bad
and caffeine intake. But in December 2019,
incorporates a smart monitoring system that
smell has been detected.
concerns were raised that hackers might be able to access this sensitive information during
allows facility managers to measure visitor
Also in China, facial recognition software is
traffic and monitor water consumption. The
currently keeping tabs on the use of toilet paper
lavatory also keeps a constant check for signs of
in public washrooms. On entering the facility
leaks and other malfunctions and incorporates
the occupant’s face will be scanned before
becoming a mine of information and are now
a safety feature that alerts a staff member in
the person concerned is able to withdraw any
fully capable of ascertaining who is inside,
cases where anyone has spent more than 30
toilet tissue. The software will then prohibit
how long they are in there for, what they are
minutes in the loo.
him or her from taking out any further paper for
doing, how much water they are consuming,
a seven-minute period. The aim is to prevent
and whether or not they are emitting any bad
iceberg, however. Smart toilets have been
people from taking out long lengths of toilet
smells. But do we want this level of information
cropping up everywhere and are becoming
paper and taking them home with them.
becoming available in what is essentially a
Toto’s latest innovation is just the tip of the
increasingly sophisticated. For example, in
Facial recognition software has now
transmission to the user’s physician. So it is apparent that washrooms are
private space? In truth, some level of automation and
December 2021 it was announced that a block
been installed in a number of Chinese cities
of IoT-supported smart toilets were to be
including Beijing, Dongguan and Fuzhou. But
intelligence can be extremely useful when running
installed at a shopping precinct in Malaysia’s
it is proving to be increasingly controversial.
a pubic washroom. The COVID-19 pandemic has
Klang Valley. The facilities at the Sunway
The technology has provoked a backlash
made us all more reluctant to come into contact
Pyramid shopping mall can be used to monitor
among people fearing that their personal
with frequently-touched surfaces, for example,
various parameters including air quality,
information could be leaked and passed on
and this has led to a wider appreciation of fixtures
temperature and humidity. And the washrooms
to other companies. In fact, an anonymous
such as automatic taps, flush systems and
also incorporate ammonia sensors that
survey of 1515 Chinese residents carried out
dispensers operated via a sensor.
transmit data to a cloud service enabling facility
by the Beijing News Think Tank in January
managers to track foul smells through a web
2021 revealed that more than 87% of people
know how much toilet paper a visitor uses or
platform or mobile app. Any smells can then be
were opposed to the use of facial recognition
how long he or she lingers in the loo, it is good
managed and eliminated.
technology in commercial zones in general.
to be able to predict when the toilet paper, soap
While it might not always be necessary to
or hand towel supplies are about to run out or when a cubicle is receiving a particularly high number of visitors and might therefore require an extra clean. Smart sensors placed in washrooms and inside dispensers will allow cleaning staff to remotely monitor refill levels and visitor numbers via a smartphone or tablet. Whenever it becomes apparent that a particular cubicle has received extensive use or when a soap or paper dispenser is running low, the cleaner is able to target the relevant washrooms and focus only on those dispensers that need refilling. This avoids the need for a manual check of each unit. Tork Vision Cleaning is an example of such a system. Besides keeping a constant check on Continued on Page 34. 28 MARCH 2022
WWW.CLEANINGMAG.COM
WASHROOM HYGIENE & ODOUR CONTROL
C&M
Maintaining washrooms is more than just a checklist Daniel Took, head of professional product marketing at Kärcher UK, reports on the importance of looking beyond a checklist when it comes to washroom cleaning, as more needs to be done to eradicate harmful bacteria that can build up over time on high touch-point areas. COVID-19 has shone the light on germ prone areas which is why deep washroom cleaning is essential to provide a hygienic environment free of dirt, grime and bacteria. High touch-point areas Changing rooms, sanitary areas and public toilets are frequented by many people, making them prone to the spread of germs and infection. Moisture and heat in these environments - along with organic substances such as flakes of skin and hair - aid the growth of microorganisms, creating a breeding ground. Regular cleaning of high touch point areas in line with facility regulations is a must. Toilet lids and seats should be treated with an all-purpose alcohol-based cleaner as acids can dissolve dye pigments and leave stains. Furniture such as benches and coat racks which
Tiles
disinfect using a misting machine to achieve
come into regular contact with skin should be
Washrooms are typically tiled from floor to
even coverage as they use a spray gun under
scrubbed using a light alkaline cleaning agent
ceiling and need to be cleaned with an acidic
pressure. Spray misting machines, such
or everyday cleaner, then rinsed and dried with
deep cleaner and rinsed with clean water. Wall
as the Kärcher ES 1/7 Bp P, allows for the
a yellow cleaning cloth. Doors, door frames and
tiles can be scrubbed with a green manual pad
disinfection of hard-to-reach nooks and
separating walls should also be cleaned with
to assist with the removal of dirt and oils. For
crannies. The cordless, handheld sprayer has
all-purpose or alcohol-based cleaner using
a professional finish, the tiles should be wiped
an electrostatic function, specially designed
scratch-free pad sponges. Left unmaintained,
with a rubber squeegee after rinsing.
for use with the RM 735 disinfectant and
micro-organisms will be allowed to thrive and multiply on these surfaces.
When it comes to highly textured, slip-resistant flooring that is often found in washrooms, a roller scrubber dryer can be more effective than manual
allows for contactless disinfection to keep the user safe. The cleaning measures detailed here are
cleaning. Kärcher’s BR 30/4 C BP scrubber dryer
effective for ensuring that changing rooms,
uses a high-speed roller brush which has 10 times
showers, wellness areas, and saunas or
the contact pressure of a conventional mop and is
fitness facilities remain clean and hygienic.
suitable for cleaning structured surfaces and joints.
With health and hygiene so paramount, the
The backwards and forwards motion of the soft
cleaning of washrooms requires specialist
rubber squeegees removes moisture resulting in an
cleaning techniques to ensure the wellbeing of
intensive high-quality clean. The machine’s light,
visitors is protected alongside the reputation
compact design is also battery powered which
of the facility.
means no loose cables creating trip hazards or the
To end, an important note: sanitary cleaners
need for a power source. This can be used with the
must be used as directed and in accordance
addition of the acidic Deep Cleaner RM 751 (pH
with accident prevention guidelines. This
value 0.7, dosage 5-25%) in the two-step method
means wearing protective gloves and eye
and then rinsed with clean water for best results.
protection if necessary. Never mix cleaning agents, pay attention to the prescribed dosage,
WWW.CLEANINGMAG.COM
Disinfect
do not use warm or very hot water, and rinse
Once the tiles and touchpoints have been
well with clean water.
thoroughly cleaned, the second step is to
WWW.KARCHER.CO.UK MARCH 2022 29
C&M
WASHROOM HYGIENE & ODOUR CONTROL
Clean smarter, not harder how real-time data is the key to an efficient clean Dan Teare, sector director – FM at mpro5, reports. IT’S no secret that the pandemic has caused a
Detailed reporting is a compelling solution
massive shift in working dynamics. Demand for
A dynamic approach to cleaning has the
office space has reduced, with knock on effects
potential to empower operational change at
for many facilities management companies. But
first, but also in the long-term provide valuable
in addition, it’s clear that the expected standard
business information that can be leveraged into
in the eyes of many people has changed -
making strong cases for your business. With the
cleanliness is now seen as a priority when it
help of your software provider, you can quickly
comes to personal safety.
and easily start to create customer facing dashboards that display relevant data in real
The British Cleaning Council reports that
time or as a snapshot of operations.
even the sight of disinfection or cleaning
This can provide your customers with much
taking place is enough to restore confidence. Operations that assure customers of their safety
efforts. Second, a platform that acts as a central
needed transparency for their personal sense
are therefore sure to get the best results. Yet
command hub, from which workflows, audits
of safety. Not only are you able to show them
clients are still having to make tough decisions
and sensor feeds gather, and reports can be
the increasing effectiveness of your teams as
about their budgets considering the downturn,
created. A database then stores all this data,
they become more reactive, but also dynamic
and this puts pressure on cleaning companies
both active responses and passive information
cleaning allows you to demonstrate that you’ve
to lower costs and demonstrate value for
such as the time it took to complete a job, or a
met your SLAs, reduced response times and
money. Ultimately, the question companies
follow-up action created because of an issue.
improved based on real data.
should be asking themselves is this: how can
The final element is an IoT sensor network that
you offer ‘more for less’?
will further inform your teams in real time.
Work smarter, not harder
Optimising processes is key
of safety through rigorous cleaning. These
Dynamic cleaning that utilises real-time data
How often do you check the toilets on a given
dashboards are also highly effective for winning
and intelligent automation can not only make
site? Once an hour? Twice a day? You may end up
new business – you can clearly demonstrate
your operations more efficient but allow you to
cleaning more than necessary or, worse still, less
your potential to customers and display that
win new business and assure your customers
than necessary. One lucky customer’s recently
your cost-effective service is at the forefront of
that you are using your time to get them the
cleaned stall can be easily overshadowed by
FM operations.
best possible results. This might seem easier
another user’s dirty, neglected toilet experience
said than done, but an intelligent deployment
simply through bad timing and inefficient
A boost in confidence
of works management software, combined with
cleaning scheduling. Without effectively
The British Cleaning Council has produced
a network of Internet of Things (IoT) sensors,
analysing real-time data, even the most carefully
surveys showing that cleanliness is a key factor
can achieve this aim by fundamentally altering
planned schedule cannot cover all bases.
for workers considering when to return to the
Your customers will feel assured that you are providing the best possible service and maintaining the ever-important standards
your approach to cleaning.
But with IoT door sensors, monitoring
office. Cleaner sites should result in higher
approximate bathroom usage becomes easier.
usage, restoring consumer confidence and
work is the unifying effect it has on all facets of
Assuming that one door is equal to one use,
in turn help to grow the businesses that you
your operations. The mpro5 smart platform can
alerts can be sent to team members for spot
provide services to.
be used for operations, audits, reporting, and
cleaning at a particular customisable threshold.
compliance - all this resulting data can be used
After a weekly audit with which you can use
cleaning but in order to create reactive,
to better guide future operations.
your score as a benchmark, the system can
efficient teams that can also deliver a higher
automatically update the uses rule to find the
quality of service, you will need to leverage a
The workings of work management
most effective times for future spot cleans. By
digital platform that can help to automate and
Work management systems are made up of
changing the number incrementally, you can
deliver real time feedback to teams and gather
several key components. First, an app that
discover the most efficient rule, balancing your
the information you need to really understand
guides your employees through their key tasks
audit scores against keeping the number of
your operations.
and ad hoc jobs, also recording their additional
necessary cleans as efficient as possible.
WWW.MPRO5.COM
What makes a dynamic cleaning approach
30 MARCH 2022
There are many aspects to dynamic
WWW.CLEANINGMAG.COM
WASHROOM HYGIENE & ODOUR CONTROL
C&M
Making the right choices for a sustainable washroom Paul Mulready, marketing manager at Northwood Hygiene Products Ltd, explores how businesses can ensure that they are delivering effective washroom hygiene, without compromising on their commitments to sustainability. WITH the government ending advice to work from home and urging people back into offices, there’s a renewed focus on the importance of hygiene in washrooms. But with increased pressure to reduce our carbon footprint, how do washroom providers cope with an increased footfall in toilet facilities, whilst also making them more environmentally friendly? Following the COP26 international conference, sustainability is high on the agenda, with more offices looking to improve their energy efficiency. It’s important to demonstrate green credentials throughout the entire organisation, so washrooms need to be more
Are materials sustainably sourced?
Zero waste, controlled usage
eco-friendly as well - and it starts with your
The UK fells around seven million trees a year
Combining a number of hygiene-promoting
choice of dispenser and consumables.
to make toilet tissue, so washroom providers
features with strong green credentials,
must be mindful of the impact of deforestation.
our North Shore range includes the Orbit
Choose washroom dispensers carefully
They should always make sure paper products
four roll infinity dispenser, which has a
The need to limit the consumption of
are made only from raw materials that have
capacity of up to 5000 sheets of toilet
disposable products is pressing, particularly
been sustainably sourced - either from recycled
paper. Ensuring 100% of the paper is used,
as their use in washrooms has never been
materials or from sustainably managed
North Shore helps to curtail waste and
higher. The use of paper towels, for instance,
forests. Northwood Hygiene offers many Forest
over-use, reduce costs and minimise the
has increased during the pandemic - they dry
Stewardship Council (FSC) certified products,
environmental impact. Both the Orbit and
hands more quickly and hygienically then air
with more than 90% of products within our
our 2500-sheet capacity Side-by-Side toilet
dryers and more people use them as a barrier
North Shore premium proprietary washroom
roll dispensers prevent ‘free rolling’ and
to avoid touching the door handle when exiting
dispenser system range being made from 100%
only allow access to the next roll once the
the washroom.
recycled material.
current one has been used.
washrooms, providers should therefore try to
Buy British
and volume in use to reduce the amount of
specify high-capacity, controlled-use devices
The government is committed to cutting the
deliveries of paper. This lessens the amount of
that restrict the use of toilet tissue and hand
UK’s carbon output and being net zero by
packaging, reduces the number of stub rolls
towels and prevent over usage.
2050 and emissions have been falling over the
that are thrown away and means fewer trucks
last 30 years. However, according to the WWF,
on the road.
North Shore is designed to deliver zero waste
When selecting dispensing systems for
around half of the country’s carbon footprint is
cardboard cartons and paper and plastic
produced overseas to manufacture goods
wraps) is fully recyclable. Our plastic inserts
and the emissions associated with importing
are made from recycled bottle tops and are
to the UK. We must all do our bit to reduce
recyclable and our soap cartridges are also
international transportation by buying British-
made from recycled plastic and are recyclable.
made products where possible.
Even the dispensers can be recycled at the end
Northwood is a fully vertically integrated UK manufacturer and is committed to developing
WWW.CLEANINGMAG.COM
All packaging (including cardboard cores,
‘invisible’ because it is attributed to the carbon
of their lives. Sustainability remains a priority for the
sustainable solutions. From wastepaper
cleaning sector and organisations can help
collection, recycling, manufacturing, and
to reduce the environmental impact of their
delivery, we have control of the full supply
washrooms with a little thought.
chain, resulting in a smaller carbon footprint.
WWW.NORTHWOOD.CO.UK MARCH 2022 31
C&M
WASHROOM HYGIENE & ODOUR CONTROL
Combined air sanitiser and hand dryer ‘reduces risk’ THE transmission of infectious diseases through
increasing odour issues and the risk of infection.
reduce unpleasant odours. It has been UK
airborne particles is something more of us are
A single bacteria cell can multiply to over eight
laboratory tested with efficacy data provided
thinking about thanks to the pandemic and
million in an eight-hour period, which can be a
by top UK testing facilities including Profectus,
as life returns to something more like ‘normal’.
huge problem with multiple people touching
Campden BRI and ALS Group.
For businesses, there is a cost to the spread
washroom surfaces.
of disease - influenza costs the UK economy
Effective infection control needs to be in
The PureDri sanitising plasma creates a hostile environment for harmful pathogens
around £3 billion per year in sick days and that’s
place to ensure confidence and safety for the
and is effective against coronaviruses, E.
just the tip of the iceberg.
people in a premises.
Coli infection, common colds, urinary tract infections, flu, and strep throat.
Among the public spaces we inhabit, washrooms are a high-risk area in enabling
The PureDri solution
the spread of infections, with typical surface
Designed to deliver three points of infection
has eliminated 99.8% of airborne and surface
cleaning methods providing only a temporary
control, fast-dry hand drying and energy
micro-organisms. The entire washroom has
solution, as well as being extremely draining
efficiency, the PureDri is claimed to reduce
been sanitised and is hostile to pathogens.
on resources. The need for an ongoing, more
contamination risk whilst creating cleaner,
sustainable solution to reduce bacteria is
fresher smelling and more sustainable
washroom PureDri is continuously emitting
evident and one Oxford-based manufacturing
washroom environments. It combines a
a plasma to eliminate pathogens. 74.1% of
firm believes it has the answer.
powerful hand dryer with air sanitisation
airborne particles are eliminated in less than
technology to rid washrooms of bacteria,
five minutes.
To help regain public confidence and reduce
When a patron enters the washroom, PureDri
When pathogens are introduced to the
When patrons wash hands then move to a
the spread of infectious disease, engineers at
reducing airborne micro-organisms by up to
Airdri developed the first-to-market PureDri
99.8%, while also delivering a focused blast of
PureDri unit, it emits a focused plasma shield
unit in June 2020 in response to the COVID-19
bacteria killing plasma onto hands at the end of
surrounding the user whilst the jet speed dryer
pandemic.
the dry cycle.
uses sanitised air to dry hands thoroughly
It is designed to provide 24/7 protection by
over a 20 second dry cycle. Focused plasma is
against the spread of bacteria, mould, viruses,
neutralising bacteria, viruses, mould, and fungi
delivered onto the user’s hands in a six second
and odours in washrooms - it aims to reduce
in washroom spaces. Housed inside the unit is
blast to eliminate pathogens that may not have
risk at every stage, as well as resulting in a
a powerful jet-dry hand drying function that’s
been removed by hand washing. This has been
cleaner, fresher washroom environment.
run by an efficient 200-watt motor. And for
proven to reduce bacteria count by a further
enhanced hygiene, a unique protective plasma
11%.
The PureDri provides a triple action defence
Steve Whittall, operations director at Airdri,
What’s in the air around us?
shield surrounds the user during use with a
The air around us contains micro-organisms,
focused plasma blast onto hands after the hand
said: “By making sure hygiene is a top priority in
bacteria, viruses, moulds, fungi, and volatile
drying cycle.
their washrooms, companies can go some way to restoring public confidence to pre-pandemic
organic compounds. These airborne microorganisms can create offensive odours, spread
Designed to reduce risk at every stage
levels. Airdri hopes that with the introduction
infections and be responsible for the continued
PureDri emits a highly efficacious sanitising
of PureDri as a viable alternative to traditional
growth of mould. In spaces where people gather
plasma that is formed of hydroxyl radicals,
hand dryers but with all the additional benefits,
these will become more concentrated.
super-oxide ions and low levels of ozone that
it can help to ease the transmission back to a
is proven to eliminate 99.8% of airborne and
more ‘normal’ way of life.”
surface micro-organisms and substantially
WWW.AIRDRI.COM
Micro-organisms are deposited on surfaces from the air where they continue to grow,
32 MARCH 2022
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SUSTAINABLE CLEANING / WASHROOM HYGIENE & ODOUR CONTROL
Continued from Page 23.
appropriate level of water and chemicals are
maximise the value it creates for people through
Sustainable solutions
used for the task.
aggressive green cleaning initiatives. For many
There is a wide range of sustainable cleaning
Likewise, the ‘SmartFlow’ system provides
organisations, achieving their sustainability goals
technology solutions currently available on the
automatic water and detergent dosing, and
is about taking small steps in the right direction.
market. They offer consistently good cleaning
the cleaning solution is then applied to work in
As an important business activity, cleaning
results with significantly lower resource and
tandem with the speed of the scrubber cleaner.
must be undertaken regularly, but it can now be
energy consumption levels. Floor cleaning
Large floor areas can be effectively handled
completed in a less impactful way for the world
technology solutions such as Nilfisk’s ‘EcoFlex’
with optimised resource use, which is not only
around us. Careful planning and use of emerging
allow cleaning professionals to adapt to the
good for the environment but also delivers cost
cleaning equipment innovations created with
prevailing conditions they are faced with.
efficiency benefits for the company.
sustainability in mind will help produce the
Depending upon the type and degree of
Today sustainability is a basic requirement.
effective and greener cleaning results that all
contamination, flexible cleaning modes can
Nilfisk is working persistently to reduce negative
companies should be aiming for.
be activated via EcoFlex so that only the
environmental impact, while working to
WWW.NILFISK.COM
Continued from Page 28.
pandemic there was an increasing trend for video
but many of which are highly practical. Tech
dispenser requirements and visitor numbers,
screens in men’s washrooms to allow gamers
companies will no doubt continue to hone
the software also incorporates a function that
to play virtual football, drive a car or operate a
their offerings and come up with new and
digitalises cleaning schedules. This enables
tank while using the loo. These systems proved
increasingly exciting uses of toilet technology
cleaners to tick off each washroom cleaning
particularly popular in pubs and clubs and will
in the future, increasing operational efficiencies
task on a smartphone as they complete them
no doubt make a comeback in the future.
while also making a visit to the loo a much
while the FM manager gains an overview of the
Washroom technology has a wide range
entire job. Systems such as Tork Vision Cleaning
of uses, some of which are arguably intrusive
more rewarding experience. WWW.TORK.CO.UK/VISION-CLEANING
generate smart digital cleaning records held in a ‘cloud’ - and these are rapidly replacing the scruffy, scribbled notes often seen on the back of washroom doors in the past. There are many other ways in which technology is being used to inform, entertain or provide a talking point in the toilet. For example, US scientists are currently working on ways of monitoring the wastewater in toilets to detect the prevalence of COVID-19 in communities, tracking whether infection rates are trending up or down. In China, some shopping centres now feature augmented reality screens in the ladies’ washrooms that allow visitors to virtually try on make-up. The screens act as intelligent mirrors enabling people to tell how they would look if they applied a particular lipstick, blusher, eyeliner, or eyeshadow. And before the
34 MARCH 2022
WWW.CLEANINGMAG.COM
PRODUCT NEWS
C&M
MAKITA has launched its latest XGT 40VMax vacuum cleaner.
New vacuum cleaner from Makita
The XGT 40VMax CL002G brushless vacuum cleaner delivers the high output needed to tackle large areas
and achieve professional results with ease. It offers a sealed suction of 21kPa and suction power of up to 125W. Users can adjust the power output via four settings to suit different surfaces. It also comes with a redesigned nozzle for efficient floor and carpet cleaning. As well as a cloth dust bag, the CL002G is also compatible with a paper disposable dust bag for easier and mess-free disposal. The redesigned filter structure also works to minimise dust ingress to the motor, ensuring maximum performance efficiency and extending the product’s life cycle. WWW.MAKITAUK.COM
EDITOR
Neil Nixon neilnixon@quartzltd.com 07957 713316 SALES DIRECTOR
Stuart Dacre stuartdacre@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER
Michelle Andrews michelleandrews@quartzltd.com 01737 855086 PRODUCTION MANAGER
Carol Baird carolbaird@quartzltd.com 01923 437619 MANAGING DIRECTOR
CLEENOL is rebranding its Evolution 1000 range as Easidose.
Cleenol launches new Easidose range
The name of the new range is in recognition of its ‘easy to dose’ characteristics, as Paul Twiss, head of marketing at Cleenol, explained: “Our Evolution
Tony Crinion CEO
Steve Diprose CO-CHAIRMAN
Paul Michael DIGITAL MEMBERSHIP ENQUIRIES
Elizabeth Barford elizabethbarford@quartzltd.com 01737 855028
super concentrates system redefined cleaning chemicals. As part of the range, we wanted to create an additional system that ran parallel with our wall mounted dosing systems, one where the need for additional hardware wasn’t required. We called it Evolution 1000. Today, after many years, we are proud to announce the new name for Evolution 1000. We looked at the range and asked ourselves what makes this product so powerful and unique. The obvious answer was the superior cleaning power of each product within the range but, additionally, how easy it is to dose these products. This is why we’re proud to introduce the brand new Easidose range.” The new Easidose range comprises multi-surface cleaners and degreasers, floor cleaners, antibacterial bath and washroom cleaners, air fresheners, window and stainless-steel cleaners, and toilet cleaners. WWW.CLEENOL.COM
PUBLISHED BY
Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com
BIOARMOR has announced that its new formulation surface coating
Surface coatings offering COVID protection
has now been tested (under ISO21702:2019) to be 99.9% efficient in reducing Coronavirus Type 229E - in addition to phi6 enveloped virus, E-coli, and MRSA. Bioarmor products offer an effective added line of defence against
surface viruses, bacteria and other ‘nasties’ - this ultrathin antimicrobial surface protection is claimed to remain effective for 90 days, ensuring an added level of protection. WWW.BIOARMOR-NANO.COM
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ISSN: 1473 723X Online ISSN: 2755-5011 © Quartz Business Media, 2022 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner.
MARCH 2022 35
Need to achieve a next level clean? Vileda Professional is proud to support the cleaning industry in the fight against the ongoing pandemic. In every product and system we develop, we always strive to provide the highest level of cleaning performance and hygiene benefits. We know this could not be accomplished without the extra-ordinary efforts of our customers and their cleaning operators. We take this occasion to recognise and thank them for helping to prevent the spread of Sars-Cov-19. As pioneers in the development and launch of microfibers, we are continuously pushing the limits of this technology. The result is the outstanding mechanical cleaning performance of our textiles, validated scientifically by independent test institutes. We believe the higher the levels of hygiene we can help you maintain, will help you achieve your very own ‘next level clean’.
Tel: 01706 759597 Email: vileda.professional.uk@fhp-ww.com www.vileda-professional.co.uk/virus-removal