SEPTEMBER 2018
THE OFFICIAL PARTNER OF THE CLEANING SHOW
IN THIS ISSUE: Pressure Washers, Street Cleaning & Graffiti Removal
A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.
Fair pay: the compelling case for paying a real living wage
Neil Nixon reports from the Living Wage Foundation.
Trauma site cleaning:
calling in the professionals is imperative.
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The Official Partner of the Cleaning Show
SEPTEMBER 2018
PLUS: • Industry news • People • Contracts • Products
Pressure Washers, Street Cleaning & Graffiti Removal A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.
Fair pay: the compelling case for paying a real living wage
Trauma site cleaning: calling in the professionals is imperative. >>> page 32
Neil Nixon reports from the Living Wage Foundation. >>> page 22
>>> page 24
WWW.CLEANINGMAG.COM
Before
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EDITOR’S LETTER
C&M
Investing in people In preparing this issue, I had the pleasure of meeting with
client to improve the lives of the cleaning operators that will be
Tess Lanning, director of the Living Wage Foundation,
employed on the contract.
an organisation working hard to ensure that businesses throughout the UK support the notion that a hard day’s work
Tess Lanning told me: “In a tough sector with tight margins, our
deserves a fair day’s pay – an organisation that celebrates and
cleaning sector service contractor members are demonstrating
recognises the leadership of responsible employers who choose
that they want to do business in a better, more ethical way. And
to go further and pay a real Living Wage based on the cost of
it’s a win-win-win situation – better for the employees, better for
living, not just on the government’s minimum requirements.
the employer, and better for the customer.”
What struck me during our conversation is just how easy it is for
There are numerous examples of significant improvements
a contractor or in-house provider to sign up to the scheme, and
made by businesses that sign up to the Living Wage
take the first steps along the path to being a fully accredited
Foundation’s principles – both for contractors and their clients.
Living Wage employer. Through the organisation’s Service
With Brexit potentially creating a climate of recruitment
Provider Recognition Scheme, service providers commit to pay
difficulties/uncertainties/shortages, offering a real Living Wage
their own head office staff the Living Wage as per the Living
could be the difference between success and failure. It’s a smart
Wage Employer agreement. They also commit to always offer
thing to do…and the right thing to do.
a Living Wage bid alongside every market rate submittal to all prospective and current clients. This means that the client
Wishing you a happy, clean, tidy and healthy month ahead.
always has the choice to implement the Living Wage at the point of tender and provides a pathway towards the Living Wage for the provider in place. Simple…and there’s nothing to lose but everything to gain. By submitting two identical tenders but at different rates of pay there is no risk of pricing yourself
Neil Nixon, Editor
out of the work, but equally every opportunity to work with your
Cleaning & Maintenance Magazine
@cleaningmag
WWW.CLEANINGMAG.COM
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CONTENTS
C&M
22 Special Report. Fair pay: the compelling case for paying a real living wage. Neil Nixon reports from the Living Wage Foundation.
SEPTEMBER 2018
08 15 17 18 30 32
Industry News In the news this month… DCA to boost standards with BCC development grant, Salisbury selected for £12 billion Framework contract, Cromwell Polythene to relocate in early 2019. People Personnel news and new appointments from across the cleaning and FM sectors. Contracts We take a look at all the latest contracts awarded across the industry. Clear Impressions Sponsored feature from Grundon Waste Management. Special Report: A modern company for a modern world. Maureen Marden, Master of the Worshipful Company of Environmental Cleaners, outlines the values of the WCEC.
24
Special Report
Feature: Pressure Washers, Street Cleaning & Graffiti Removal.
Trauma site cleaning: calling in the professionals is imperative.
A round-up of the latest developments in pressure washers, and techniques and equipment to remove graffiti and keep our streets spotless.
Luke Rutterford, technical manager at Rentokil Specialist Hygiene, reports.
36
New Products An overview of some of the new products available on the market this month.
05 Editor’s Comment
16 BICSc Comment
Looking back at the past month in the cleaning sector.
The power of a brand.
WWW.CLEANINGMAG.COM
20 BCC Comment Accreditation where it’s due.
21 Making a margin – a contractor’s blog Stephen MacDonald reports.
SEPTEMBER 2018 7
C&M
INDUSTRY NEWS
DCA to boost standards with BCC development grant THE Domestic Cleaning Alliance (DCA), the
seek to address some of these issues, and I’m
only UK trade association working exclusively
delighted that the Council has approved them.
on behalf of the domestic cleaning industry,
I will now be working with DCA colleagues and
has been awarded a £1700 grant by the
other partners to develop both projects which
British Cleaning Council to kick-start two new
will help many of our members understand
professional development initiatives specifically
the basics of running a viable, sustainable and
for the domestic cleaning sector.
responsible domestic cleaning business.” Stan Atkins, chair of the BCC, said: “The
The first is a pilot staff retention workshop which will be designed to help owners of small domestic cleaning companies manage,
DCA founder and director, Stephen Munton
BCC has over 20 members who all represent different parts of the cleaning, hygiene and
incentivise and ultimately retain cleaning staff.
scheme uses revenues generated from the
waste management sectors. Each of them has
The second project is the production of a series
Cleaning Show exhibitions in London and
its own members with specific industry needs,
of best practice videos which will help cleaning
Manchester to help BCC members develop
and our grant scheme is designed to support
company owners understand the key principles
products or services, or undertake research,
any project a member puts forward which can
which should underpin any domestic cleaning
which aims to improve the cleaning industry.
help solve a problem, improve service levels or
business. Topics will include cleaning operative
Stephen Munton, founder and director of the
benefit employees. These two DCA proposals
safety in the workplace, colour coding and
DCA, said: “There are a number of challenges
are exactly the type of initiatives which fulfil
compliance, pricing, customer service, and
which many of our members consistently ask
our criteria, and we look forward to supporting
choosing the right cleaning equipment.
for help with. Often these are linked to either a
Stephen further in his endeavours to increase
lack of industry benchmarking, problems with
levels of professionalism within the domestic
Cleaning Council, secured the funding through
staffing, or both. Therefore, we put together two
cleaning market.”
the BCC’s members’ grant scheme. The grant
proposals for the BCC’s consideration which
WWW.DOMESTICCLEANINGALLIANCE.CO.UK
The DCA, which is a member of the British
British Cleaning Council adds voice to Resource Management Show launch FURTHER to the announcement in the
their latest offerings – co-located with
decision making with regards to procuring
August issue of C&M that the organiser of
the successful Cleaning Show. As with the
waste and resource management services is
the Cleaning Show is adding the Resource
Cleaning Show, the Resource Management
increasingly being handled by the same teams
Management Show to run alongside the
Show will be co-produced by the British
which handle commercial cleaning tenders
London event, the BCC has spoken of the
Cleaning Council and Quartz Business Media,
and related frameworks. We therefore feel that
rationale behind this new development.
publisher of C&M.
adding a second trade exhibition dedicated
Taking place on 19-21 March 2019,
Stan Atkins, chair of the British Cleaning
to resource management to run side-by-side
the Resource Management Show will
Council, said: “Many of our members and
with the Cleaning Show makes a lot of sense,
be a platform for recycling and waste
exhibitors are already closely involved with
and I am confident that both events will
management equipment manufacturers
the waste management and recycling sectors
complement each other and drive even more
and distributors, product suppliers, and
and there are also big overlaps with the FM
visitors to ExCeL next March.”
other related service providers, to promote
space where we are also very active. Further,
WWW.RESOURCEMANAGEMENTSHOW.COM
Salisbury selected for £12 billion Framework contract SALISBURY Group has been appointed to
to a range of government departments and
long-standing contracts to provide services to
the government’s new RM3830 Facilities
non-departmental bodies, Salisbury Group will
government departments across the UK. This
Management (FM) Marketplace Framework
seek to leverage its track record and service
has enabled us to develop in-depth experience
Contract. In a competitive tender led by
capabilities to win additional contracts in a
and knowledge of working in partnership with
the Crown Commercial Service, Salisbury
new era of public sector FM contracting. Tender
the public sector. We have the national scale
Workplace Services - part of the wider Salisbury
opportunities through the new framework are
and capabilities to support further government
Group - was awarded a place on both lots 1b
expected to commence this year.
bodies through the framework. We look forward
and 1c. This means that it will be able to tender
Ed Swales, CEO of Salisbury Group, said:
to working with the Crown Commercial Service
for the largest national FM contracts with total
“We thank the Crown Commercial Service
to deliver high quality services at outstanding
values of at least £7 million.
for appointing us to our preferred choices
value for the British public.”
of the two largest lots. Salisbury Group has
WWW.SALISBURYGROUP.COM
With over five years of direct service delivery 8 SEPTEMBER 2018
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Many of our scrubber driers feature Kärcher’s DOSE system which delivers metered detergent on demand, ensuring safe and consistent results and preventing costly overuse. In many applications, our steam cleaners and hot water pressure washers can eliminate the need for detergent altogether.
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*based on a two tank clean
C&M
INDUSTRY NEWS
Cromwell Polythene to relocate in early 2019 around offices, will cater for the firm’s predicted
the short to medium term we hope this will
growth, whilst creating a contemporary and
create another seven jobs. Once we’ve fully
welcoming business hub for Cromwell’s
grown into the site we believe we could support
customers, suppliers and staff.
somewhere in the region of 50 employees.”
Cromwell Polythene’s managing director,
Jeremy Nolan, director of Glentrool, said:
James Lee, said: “Our business is thriving,
“Securing our first customer at Sherburn2 is
thanks to our commitment to reliably and
really significant and is a clear vote of confidence
CROMWELL Polythene, one of the UK’s
consistently supplying high-quality products
for our development. Our design team has
leading suppliers of sacks, bags and speciality
with the lowest environmental impact. We have
guided Cromwell through the procurement
products for the storage and collection of
exciting plans to grow extensively over the next
process to provide them precisely with the
waste and recyclables, is set to move into a
few years and this move is a sound investment
building they need, on commercial terms which
new workspace during spring 2019, following a
for us. The Sherburn2 development near to
work for both of us. Cromwell’s high-quality
period of significant development.
our current office is perfect for us, allowing us
facility will be at the gateway to Sherburn2 and
to remain in a superb business and logistics
will be a great showcase for both Glentrool
a bespoke facility purchased from property
location while creating new premises to suit
and Cromwell. The first phase of infrastructure
development company, Glentrool Estates
our needs. We currently employ 33 people.
is complete and we are planning to start
Group, at its Sherburn2 75-acre business park
Our move will double our warehouse capacity,
construction of this flagship building this October
at Sherburn-in-Elmet, near Leeds. A 50,000 sq ft
enabling us to create many more new jobs
with completion in the spring of 2019.”
distribution warehouse, featuring smart wrap-
and to continue expanding our operations. In
WWW.CROMWELLPOLYTHENE.CO.UK
The family-run business will be moving into
Ideal Response joins charity appeal A team from Maidstone-based disaster
healing doesn’t stop there. If we can in some
recovery specialist, Ideal Response, is donning
way help towards the psychological recovery
its running shoes for a sponsored 10k run on
of our customers - who are local people - by
behalf of mental health charity, Mind.
supporting local charities to provide the help
Returning in October for another year, the fun run aims to not only help raise awareness of Maidstone and Mid-Kent Mind, but also of
required, we’re all for it. I’m signed up for the
companies like Ideal Response join the events
run and can’t wait to be a part of it.”
we run, such as our fun run, is also important in
Thomas Fishenden, marketing apprentice at
bringing the community together with smaller
mental health in general. Limited to just 100
MMK Mind, said: “As a local organisation, the
companies - creating positive community
participants, Ideal Response is pleased to have
support we receive from Kent-based businesses
cohesion. Mental health is everybody’s business
secured 10 places - with abilities ranging from
like Ideal Response is vital in building a
so it is important that businesses, members of
seasoned marathon runners right through to
stronger community network. Not only do we
the public, members of the government and
complete beginners.
connect with new companies who may wish
more all pull together to encourage a positive
to fundraise for us - boosting the funds we are
change. We are thankful for Ideal Response, and
complete two laps around Maidstone’s Mote
able to inject back into the community - but we
the other local organisations who work with
Park, and with training well underway, attention
also strengthen our communications network
us tirelessly, day in, day out, to make a positive
has started to shift towards fundraising.
as a whole which enables us to share mental
difference to the community.”
Ideal Response staff have started training to
“We know that we can return homes affected
health support with more people. The more
If you would like to support Ideal Response in
by fires and floods back to normal, to make it
companies who get involved, the further we
the 10k fun run, being held at Mote Park on 21
look as though nothing ever happened,” said
are able to spread our message - showing
October, you can donate via:
managing director of Ideal Response, Javid
anyone with a mental health problem that
WWW.TOTALGIVING.CO.UK/MYPAGE/
Ibrahim. “But we also know the repair and
there is support and guidance out there. Having
IDEALRESPONSE-MMKMIND10K
Award win for Greyland COMMERCIAL and industrial cleaning chemicals
The award, from one of the UK’s leading
group since 2008, and has expanded at a similar
manufacturer Greyland has won the 2018 Caterbar
nationwide catering and bar equipment distributor
rate. All orders are not only supplied at best
Supplier Awards. After being commended in both
groups, recognises the consistent quality of the
value, but also delivered nationally, including
2014 and 2015 within the hygiene sector of the
Greyland service and delivery in supplying the
Northern Ireland, within five working days.
awards, the company has finally risen to take the
member companies that make up the group.
WWW.GREYLAND.CO.UK
overall winner prize in 2018. 10 SEPTEMBER 2018
Greyland has worked closely with the Caterbar
WWW.CATERBAR.CO.UK WWW.CLEANINGMAG.COM
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See our full range at www.numatic.co.uk Numatic International Limited, Chard, Somerset. TA20 2GB Tel: 01460 68600 Š Numatic International Limited 2018. Specification subject to change without prior notice.
C&M
INDUSTRY NEWS
Laundry business expands with HSBC backing
Axis Group relocates to service expansion AXIS Group, the integrated security and cleaning services business, has opened a new office to service increasing new business in the south west of England and M4 corridor. The new office, based in Staines, will provide a new account management base for cleaning and security operations. The new opening
A commercial laundry equipment supplier in
have banked with HSBC since 2009 and have
underpins the group’s strategy to ensure
Calderdale is set to expand its fleet of vehicles
always been impressed with its level of support
permanent locations are provided to support
with the support of a six-figure funding package
for small businesses. Knowing we wanted to
both customers and employees.
from HSBC UK.
pursue plans to expand this year, we decided to
MAG Laundry Equipment, which specialises
explore our financing options. With the support
in the supply, installation and aftercare of
of our relationship manager, Victoria Kielty, and
commercial laundry equipment, has used
her team at HSBC UK, we were able to secure
the funding from HSBC UK to purchase six
the funding needed to buy new vehicles for the
new Volkswagen vans, which will allow the
business and facilitate growth.”
business to reach a greater number of new and
Victoria Kielty, HSBC UK’s relationship
The office will also provide a training and development venue, meaning Axis employees working in the area have a more convenient site
existing customers across the country. MAG
manager for West and South Yorkshire, added:
to complete and update their training through
Laundry Equipment has also invested in new
“Over the last nine years, the team at MAG
the Axis Academy.
technologies to increase productivity, with all
Laundry Equipment has shown enormous
laundry equipment now wifi-connected and
ambition and an increasing appetite to grow
“It’s important for us to ensure we have the
remotely accessible. Increased spending on
its number of services. We are delighted to
resource in the right location to service new
the business’s web presence has also helped
be able to support the business in fulfilling
business, deliver exceptional customer service
European supplier relations.
its objectives, enabling it to maintain and
at every stage of the contract, and develop new
Jonathan Levine, Axis Group CEO, said:
enhance its position as one of the country’s
opportunities. Equally important is that we are
company’s turnover by 25% over the coming
leading commercial laundry supply and
able to support our employees to ensure we
year and create seven jobs. Mark Dennis,
service companies.”
attract and retain the very best staff.”
director of MAG Laundry Equipment, said: “We
WWW.MAGLAUNDRYEQUIPMENT.CO.UK
WWW.AXIS-CSS.CO.UK
This expansion is expected to boost the
Briggs Equipment receives RoSPA silver award BRIGGS Equipment UK has been handed
Executive and the Institute of Occupational
a RoSPA silver health and safety award in
Health amongst other organisations. Gavin Wickham, group engineering services
recognition of its practices and achievements in helping its staff get home safely at the end of
director, said: “Briggs has been a member
the working day.
of RoSPA for almost two years and takes workplace safety very seriously. This is the
The silver award is non-competitive and is awarded on the merits of satisfactory occupational health and safety management
Jocelyn McNulty, RoSPA trustee, and Gavin Wickham, Briggs Equipment’s group engineering services director.
systems and culture, improving compliance
to flag up risks that they come across to
with control measures for principle risks and
enable the company to put preventative
actions on health issues, reducing accident
measures in place.
first time we’ve been involved in the awards initiative so we are delighted to win a RoSPA achievement award.” Julia Small, RoSPA’s head of qualifications, awards and events, said: “The RoSPA Awards
The RoSPA Awards scheme, which receives
are the most highly-respected in the health
entries from organisations around the world,
and safety arena, with almost 2000 entrants
recognises achievement in health and safety
every year, and allow organisations to prove
under the microscope during the Barloworld
management systems, including practices such
excellence in the workplace, demonstrating
acquisition five years ago, Briggs has been
as leadership and workforce involvement. The
a commitment to the wellbeing of not only
continually improving measures starting
categories are judged by an expert adjudication
employees but all those who interact with it.”
with the ‘BE Safe’ campaign which sought to
panel consisting of highly experienced
WWW.ROSPA.COM/AWARDS
educate, reduce risks and enable employees
professionals from the Health and Safety
WWW.BRIGGSEQUIPMENT.CO.UK
rates, and no fatal or major injuries due to employer negligence. After putting its health and safety systems
12 SEPTEMBER 2018
WWW.CLEANINGMAG.COM
INDUSTRY NEWS
C&M
Pretty in pink for breast cancer campaign launch RIWAL UK is to offer clients pink powered access as part of a year-long campaign to support leading research charity, Breast Cancer Now. It has repainted two of its most popular access platforms pink and named them Suzie and Betty to raise awareness about the disease on worksites and in public places up and down the UK. ‘Betty Boom’ and ‘Suzie Scissor Lift’ will be hired to clients to promote the work of Breast Cancer Now, which is playing a leading role in reducing the number of deaths caused by the cancer. For the duration of the campaign, 5% of all hire fees for the eye-catching machines will be donated to the charity - while employees have pledged to take part in more fundraising events during the year.
Powered access has never looked so pretty as the entire Riwal UK team wear pink to launch its breast cancer campaign.
enthusiastic with their support as well. We’d like
targets for further success, and we want to help
said: “We are very excited about what we hope
to urge other powered access users to do the
the charity achieve them.”
to achieve for Breast Cancer Now in the next
same. It really will be the case of powered access
12 months. Our staff voted for the charity and
being pretty in pink for a very good cause. Breast
Riwal UK Breast Cancer Now campaign can do
are ready to put their all into supporting it. We
Cancer Now does brilliant work carrying out
so on its Just Giving page:
already have advance orders for Suzie and Betty,
research that is saving and prolonging the lives
www.justgiving.com/riwal.
so there are early signs that our clients will be
of tens of thousands of people. It has ambitious
WWW.RIWAL.COM/UNITED-KINGDOM/EN/
Mick Ledden, Riwal UK’s country manager,
Anyone who wants to make a donation to the
2 OPERATORS
2 TASKS 1 VEHICLE
Facebook - www.facebook.com/varitechsystems Twitter - www.twitter.com/VaritechSystems
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For more information contact us on: T: +44 (0)1626 830 830, E: sales@streamline.systems.info or W: www.streamline.systems
WWW.CLEANINGMAG.COM
SEPTEMBER 2018 13
C&M
INDUSTRY NEWS
Clear Drains Clear Conscience
Office sector could recycle more waste
OFFICE workers could do more
as can a lot of packaging materials
to recycle the millions of tonnes
and items like toner cartridges. Good
of waste they throw away each
quality office furniture and electrical
year in the UK, according to
equipment can be sold, reused or
Harsha Rathnayake, founder of
passed on to a charity who will be
JunkHunters. Rathnayake is urging
able to make good use of the items.
the sector to clean up and recycle,
Small changes like swapping plastic
reuse and sort materials where
or paper cups for reusable mugs
ever they can. He believes that by
and removing bins so employees
sorting the waste they collect, office
become more aware of the waste
workers could make a difference
they’re generating are easy to do
to the environment, stating that a
and will have a massive impact.”
lot of the waste generated in office
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14 SEPTEMBER 2018
He continued: “At JunkHunters
buildings could be recycled or
recycling is very important to
reused. He also believes a few small
us. We currently recycle 75% of
changes like printing on both sides
all the waste we collect and are
of the paper, reading documents
working towards a target of 80%.
on the screen rather than printing
If materials can’t be reused, our
off and replacing vending machine
team assesses whether they can
cups with reusable mugs, would
be recycled, and we work closely
make a difference.
with contractors across the UK to
Rathnakaye has been collecting
ensure materials reach the relevant
commercial rubbish in London for
processing and recycling centres.
over a decade and has recently
We’ve been operating in London for
opened new centres in Birmingham,
over 10 years now and have seen
East London and Twickenham.
the demand for our service grow
He said: “Businesses are slowly
rapidly. We’ve recently opened
becoming more conscious of the
in Birmingham, East London and
waste materials they produce but
Twickenham and have seen the
this change isn’t happening quickly
number commercial enquiries grow
enough. Every sector produces vast
rapidly. Where we stand out is that
amounts of waste material but the
we offer a personalised service that
good news is, with the office sector
is a lot cheaper than hiring a skip
in particular, a lot of that waste can
and you can be sure that materials
be recycled and reused. Paper, once
are reused and recycled if possible.”
used on both sides, can be recycled,
WWW.JUNKHUNTERS.CO.UK WWW.CLEANINGMAG.COM
PEOPLE
Welsh cleaning company recruits to support continued growth
C&M
Janitorial Express appoints non-exec director JANITORIAL Express has
Services between 2014 and 2016.
announced the immediate
He joins the board at an exciting
A commercial and industrial
of projects over the last three
appointment of Major General
time for the business following
cleaning company based in
years. Clean Sweep is a very
Jeremy Francis Rowan, CB, OBE,
its recent and already successful
Swansea is celebrating rapid
professional company with a
QHS, as non-executive director.
partnership with Greenspeed and
business growth achieved over
can-do attitude. The team has
Having served with the Royal
the past 12 months, resulting in
always been extremely helpful
Army Medical Corps, Major General
working to achieve further success
the company hiring several new
and is always willing to assist with
Rowan also served as director
across the business.
members of staff to meet the
its contracted works and anything
general of the Army Medical
WWW.JANITORIALEXPRESS.CO.UK
demand for its services.
else we require on site.”
Clean Sweep has employed an
will no doubt be instrumental in
ODS appoints FD
additional seven members of staff to its expanding team as a result of
OXFORD Direct Services (ODS),
the company’s growth. The company has secured
the commercial arm of Oxford
multiple new contracts over the
City Council, has announced
past 12 months. It has recently
the appointment of Aled
secured a two-year contract with
Bath as finance director. His
Ffos Las Racecourse to perform
responsibilities are wide ranging
exterior cleaning services to its
and will involve all aspects
main building and general clean
of financial management, IT,
on the days following its main
procurement, and building ODS’s
events. In addition to this, Clean
back-end functions to support the
Sweep now provides daily office
business as it develops.
cleaning services to the newly
In April 2018, Oxford City
length management organisation
built BBC building in Cardiff city
Council divested itself of ODS
wholly-owned by Westminster
centre. Clean Sweep has also been
to create a wholly-owned
Council which provides services
awarded multiple contracts with
social enterprise with over 700
for 12,000 social housing
staff transferred to the new
tenants in the borough and 9000
Kier Construction to conduct its
Helen Williams
industrial cleaning services. This
Helen Williams, managing
organisation. ODS delivers a
leaseholders. Prior to this he
includes working on the Swansea
director of Clean Sweep, said:
wide range of services to over
was group finance director at
Waterfront Innovation Quarter - a
“Firstly, I’d like to extend my
150,000 residents, businesses and
The Guinness Partnership, one
new campus that is part of the
gratitude and thanks to the
organisations in the Oxford area
of England’s largest providers of
University of Wales Trinity Saint
amazing team here at Clean
including facilities management,
affordable housing with 65,000
David (UWTSD). The project
Sweep. The hard work, dedication
waste and recycling, highways
homes across 165 local authority
included a full building clean,
and commitment each and every
and engineering, street cleaning,
areas.
interior handover sparkle clean
member puts in everyday is
construction, and property
and exterior window clean. Clean
why we are where we are now.
and grounds maintenance.
group of people, assets and
Sweep also recently completed
The past 12 months have been
The new structure will allow
capabilities, ODS has successfully
a full building and handover
a whirlwind - I am so excited to
ODS to expand its services to
been winning work over and above
sparkle clean on the science
see where Clean Sweep will be in
other customers with all profits
delivering on its core council
block of Treorchy Comprehensive
the next 12 months. My goal was
generated being reinvested back
obligations. We believe there are
School - another project led by
to undertake more commercial
into the community.
lots of opportunities to do more for
Kier. This is the second time the
and industrial projects this year
company has worked on Treorchy
- and we have well and truly
in engineering, finance, IT, change
and businesses in the area
Comprehensive School, the first
accomplished that goal.”
management, and consultancy,
especially as Oxford is going
Aled Bath has worked at senior
through a period of regeneration
time being the clean of its sixth
Established as a domestic
With over 20 years’ experience
Aled Bath said: “With a fantastic
other public sector organisations
form block approximately 18
cleaning company, Clean Sweep
and board level roles for a mixture
and growth. I’m coming on board
months ago.
now provides multiple service
of government, public sector and
to help accelerate and extend
offerings for a range of commercial
commercial organisations. He was
ODS’ business at what is a hugely
of Kier, said: “I have worked
and industrial clients.
executive director for finance and
exciting time for the city.”
with Clean Sweep on a number
WWW.CLEANSWEEPSWANSEALTD.CO.UK
IT at City West Homes, an arms-
WWW.OXFORDDIRECTSERVICES.CO.UK
Darren Rees, site manager
WWW.CLEANINGMAG.COM
SEPTEMBER 2018 15
C&M
BICSc
The power of a brand A brand as we know is a name, term, design, symbol - something that distinguishes an organisation
brands within the industry for training and education. All brands need to be protected,
In a positive step to bring the industry together, we are now looking at ways of introducing our members to other industry organisations. Most recently we
or product from its rivals in
and we have taken positive steps to
formed an alliance with POINTERS, an organisation
the eyes of the customer.
protect the BICSc brand and logo.
that champions awareness around infection
After a recent shopping trip in
We have for some time now
control. This alliance also offers BICSc members
London’s West End, I found
issued a ‘click to verify’ logo to
the opportunity to become a member of another
myself thinking about brands
our Corporate Members, and
industry organisation.
and the power they appear to wield over us as consumers.
this is supported by ‘Yoshki’ -
There is more to come from the Institute.
an organisation that uses image recognition and
Cleanlogic will continue to grow into a recognised
identification technologies to search the Internet for
brand. We will be introducing specialist training
certain something. It could be that it’s been around
the websites using your logos (and other images).
courses and workshops. For example, floorcare
since we were younger and hasn’t changed, or there
This means that you should only ever see the BICSc
will be covered in three stages - soft, resilient
is a familiarity or comfort factor involved. Sometimes
Corporate Member logo on an external website, it
and hard. Upon completion of all three specialist
our brand choices are simply because we want the
should never be the BICSc logo on its own.
courses/workshops, you would become a BICSc
We all have ‘go to’ brands - they represent a
best, we want our brands ‘to do what they say on the
Unfortunately, the protection and policing of our
Accredited Floorcare Technician.
intellectual property - which includes BICSc Licence
We will open industry doors, increase
to Practice (LTP), BICSc Cleaning Professionals Skills
awareness through education and we will
the top 100 best-selling brands in the world included
Suite (CPSS), craft skills that combine base units,
continue to lead the way in setting industry
many you would expect to see - IKEA, Audi, Gucci,
additional units and rules of combination, and our
standards. Finally, in my tenure as group CEO
Disney, Coca-Cola, and McDonald’s. At 100 was Tesla
Train the Trainer course - are not so easy to protect.
of BICSc I have watched it grow into what it is
tin’…a brand all by itself sets our expectations. According to a Guardian report in October 2016,
and at number one, the gargantuan Apple.
Oscar Wilde once said: ‘Imitation is the sincerest
today an established, well-known and well-
Whilst BICSc and its umbrella brands - BICS
form of flattery’. We have, as the market leader,
respected brand.
Business Services (BBS), BICSc International and
become accustomed to seeing most, if not all of
For more information visit:
Cleanlogic - do not appear in the top 100 favoured
our intellectual property copied and plagiarised,
WWW.BICS.ORG.UK
brands, they are often referred to as the best
relentlessly and continuously.
#Creating a Career in Cleaning
16 SEPTEMBER 2018
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CONTRACTS
C&M
Nottingham restaurant adopts new eco cleaning system WHEN Nottingham-based restaurant
more environmentally sound, cost-effective
Alchemilla opened its doors in August 2017 to
alternative made complete sense from the
critical acclaim, head chef and proprietor Alex
start. The staff have found the system easy to
Bond set out to do things differently with a
use and incredibly timesaving, which always
clear focus on creating a sustainable operation
helps at the end of a long shift. The results
strategy for his business.
have exceeded our expectations and knowing we’re using considerably less chemical
When looking at cleaning and maintenance, Bond was keen to find a system that would
product and further reducing our plastic waste
reduce the use of chemical products across the
output is exactly what we set out to achieve.” Steve Courtney, business development
board. “It makes very good business sense for a restaurant,” he said. “Cleaning chemicals are one
director at Robert Scott, said: “The results
of the only products which come in through the
we’ve seen at Alchemilla are extremely positive for Alex and his team, and more widely as
back door, that can’t be sold out of the front door - there’s no profit to be made so it’s sensible that we try and reduce our usage where we can.”
environmentally friendly and low cost. The 3500 sq ft, 60-cover, restaurant installed
an encouraging example for the hospitality industry. There has been a reduction in the
the Toucan Eco cleaning system in January
use of man-made synthetic chemicals in the
Toucan Eco disinfecting and cleaning system
2018 and now uses it to clean all areas of the
restaurant, which has proven beneficial for the
which has been developed to offer customers
front of house including table tops, glassware,
health and safety of both staff and customers.
a product that significantly reduces the use
windows and mirrors, fridges, furniture, and
There’s also been a reduction in the volume
of traditional cleaning chemicals, while
restroom facilities. In the kitchen, the system is
of chemical and plastic waste and packaging
also providing a cost-effective and more
also used to clean benches and worktops, and
which is of huge benefit. Alchemilla is thinking
environmentally sustainable cleaning alternative
while chemical degreasers are still required on
responsibly - thinking about its people and
by drastically reducing the plastic waste
areas such as ovens, floors and the extraction
the wider environment. It’s no secret that our
produced by chemical containers and packaging.
canopy, Bond has seen an average total saving
industry is experiencing a green revolution,
Alex Bond was introduced to Robert Scott’s
of £200 per month on the cost of chemical
with new products and materials coming to
activation (ECA) technology – a cost-effective,
cleaning agents, as well as a huge saving on the
market designed to reduce plastic waste and
money-saving and environmentally-friendly
volume of plastic waste.
lessen the impact on the environment. We
The Toucan Eco system uses electrochemical
disinfectant and cleaning alternative to
For the front of house areas, the product is
also need to address the public’s growing
synthetic chemicals currently on the market. It
applied with microfibre cloths while centrefeed
concerns around the use of harsh chemicals
has only two components - water (straight from
is used in the kitchens and food preparation
in cleaning, which will only increase as more
the tap) and table salt (sodium chloride), which
areas where it must be disposable to comply
long-term, evidence-based research into the
is dissolved in the water. The components are
with health and safety regulations.
effects of chemical use come to light as we’ve
activated using a form of electrolysis whereby
Alex Bond continued: “We had the
seen recently.” Alchemilla has installed the Toucan Eco Active
a small electrical current is applied to the
confidence to try a new product and we were
solution using a specialised electrolysis cell.
well aware of the benefits the Toucan Eco
system, which is ideal for small to medium-sized
This produces hypochlorous acid, which is a
system offered. One of the best results we’ve
facilities. One single activation will produce
powerful and safe disinfectant, and sodium
seen is on our glassware, windows and any
10 litres of disinfectant and cleaning solution
hypochlorite solution, an effective cleaning
reflective surfaces as the finish is entirely
equivalent of around 16 x 600ml spray bottles.
agent. Together, they create a powerful,
streak-free and spotless. The approach
The system includes a generator, 10 litre tank,
naturally-occurring disinfectant, cleaner and
of the cleaning system married with our
brine salt dispenser, discharge tap, and shelf.
sanitiser that’s safe, non-toxic, non-allergenic,
intentions for the restaurant, so installing a
WWW.ROBERT-SCOTT.CO.UK
Two Sussex companies keep Brighton’s i360 sparkling THE British Airways i360 has been sparkling in
than two decades. Angela Gill, managing director of Bio-
the sky this summer thanks to a pair of Sussexbased cleaning companies. Southern Counties
Productions, said: “Southern Counties
Janitorial Supplies (SCJS) has been using Bio
Janitorial Supplies is an independent trader
Productions’ premium cleaning products in
and a family business, which reflected in its
its efforts to keep the tower shining on the
attention to customer service and commitment
seafront, with special attention paid to the eye-
to quality products. We really share the same
catching glass viewing pod. Since day one, both companies have worked
Joint managing directors of SCJS, Andrew and Nigel Kent, with Bio-Productions managing director, Angela Gill.
objectives and priorities. Working on the British Airways i360 is quite literally the highpoint in
closely to find the most suitable machinery and
is just the latest collaboration between the two
our partnership so far.”
products to keep the i360 gleaming. The project
businesses, having worked together for more
WWW.BIO-PRODUCTIONS.COM
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SEPTEMBER 2018 17
C&M
SPONSORED FEATURE
Grundon cleans up From biologically contaminated buildings to chemical spills, site clearance to fly-tipped waste, Grundon’s Industrial Services team has a cleaning solution for everything. And, as Andy Stratton, Grundon’s industrial services sales manager, explains, no two days are ever the same.
We often say we do the jobs no-one else wants to do and that’s because they are generally very challenging, potentially dangerous, almost certainly smelly, and quite often unique. Our skills are very specialist, with expertise built up over many years, and that enables us to provide a comprehensive service to a wide range of customers, including industrial, commercial, research laboratories, pharmaceutical companies, healthcare facilities, manufacturers, and universities. Put simply, we go in and clean up the mess and we do so in a way that ensures absolute compliance with all regulations, something which is very important and puts our customers’ minds at ease. Not only that, but because we can dispose of the materials - usually through Grundon’s own Hazardous Waste Transfer station in Oxfordshire - we can offer the complete package, something that really sets us apart in the market. 18 SEPTEMBER 2018
Challenges When it comes to decontamination projects, quite often one of the issues will be that the customer doesn’t know what they are dealing with. For example, it might be a now defunct laboratory with faintly-labelled chemicals sat in ageing bottles on the shelf; it could be an old building where asbestos has been removed and there are concerns that asbestos fibres may still remain; or it could be dealing with drugs paraphernalia left in a children’s playground. Our consultancy approach is to send our expert team in to take swabs or samples, which are then sent off to specialist testing laboratories for analysis. Once the materials have been identified, we will write a risk assessment and method statement outlining our decontamination solution, which will include on-site cleaning, transport and disposal.
We’re also very good at determining and identifying the wider risks. Take, for example, the cleaning of interceptor tanks - yes, a company can come in, suck out the waste and leave it until the next time the service is required. We capture the waste, jet out the interceptor tanks, clean them inside and then use CCTV to check for any leaks or internal damage. It might be a more lengthy process but it provides a much safer environmental approach and also improves the overall longevity of the tanks themselves. Planning and time-critical jobs Every job is bespoke and takes a lot of planning, and many have long leadin times, such as when buildings are being demolished or refurbished. Maintenance in the manufacturing sector is usually planned well in advance and we know from experience that the Christmas shutdown period is often the only time a production line WWW.CLEANINGMAG.COM
SPONSORED FEATURE
C&M
may stop - our teams are primed and ready to go in and undertake whatever cleaning may be required over the holiday period, and we’re already taking bookings. Clearly though, not everyone has the luxury of booking ahead. Chemical or acid spills and accidents, biological contamination, fire damage, leaking tanks or drums, and split pipes are all typical situations where we can be asked to help quickly. Fly-tipping and clean-ups is another fast-growing area and we do a great deal of work with councils who ask us to come in, undertake a clean-up operation and ensure an area is safe again for the public to use. We offer an emergency response service with the ability to identify and analyse the contamination, contain it, waste package it, and high pressure jet clean the area using specialised enzymebased environmentally considerate clean up chemicals and materials. Safety first The safety of our employees, our customers and the wider community will always be paramount and we pride ourselves on an unblemished safety record. All our employees are highlycertificated, most recently on the Construction Site Certification Scheme (CSCS). They go through extensive training, including a specialist confined spaces training course where they have to practice escaping a confined space wearing breathing apparatus. Such attention to detail also means they are up to speed with the latest legislation and compliance issues - in turn, this enables them to give advice to our customers about what they should be doing. Innovation We’re always looking at ways to use new technologies to improve the work we do and our mercury clean-up equipment is a good example of that. Our mercury detection monitor can identify when mercury vapour is present in the air and the Environment Mercury vacuum unit, which is fitted with special filters, then WWW.CLEANINGMAG.COM
enables the mercury metal to be safely captured and removed. Typically, mercury can be found in research facilities, laboratories and healthcare establishments - for those of us that remember mercury thermometers and how often they would break, you’d be surprised how long traces of mercury can linger under floorboards or in cupboards.
Contact us With our expertise and track record, we believe we are the best in the business, so why not come and talk to us about your cleaning problems. Please contact: industrial@grundon.com or call us on 01491 834 340. WWW.GRUNDON.COM SEPTEMBER 2018 19
C&M
BCC COLUMN
Accreditation where it’s due Sean Taylor, deputy chairman of the Cleaning and Support Services Association, reports. THE CSSA (Cleaning and Support Services Association) is the only association in
of prospective members were turned down
Having a credible accreditation can set you
as they could not achieve the required
apart, will give you ‘status’, tells others you are
level of accreditation. While this is a
the UK that solely represents the
fundamental aspect of accreditation
UK contract cleaning industry. It
different, says you have achieved a level of quality, and overall drives better performance
standards, there was a strong
and standards. And if you truly value an
the members for the members
feeling that the association was
accreditation then you will work hard to
to help preserve and protect our
preventing new companies from
maintain your high standards, or even push for
is an organisation that is run by
joining the association. As a result,
wonderful sector.
better outcomes. I believe an accreditation framework is a
the CSSA is now looking to introduce a
In fact, more and more companies in the cleaning industry are joining the
‘provisional’ membership for companies who
key driver in raising standards, and we want
CSSA as they recognise the importance of
are starting on their journey and need some
the CSSA kitemark to be recognised as a mark
having representation for the industry. They
time and support to achieve full accreditation.
of quality and commitment to delivering a
understand the history and importance of
This would preserve the value of the ‘CSSA
better service. So why not get involved and
the CSSA over more than 50 years and, more
Accredited’ status and maintain the inclusive
support your industry? The CSSA is there for
importantly, how it has changed significantly in
approach of the CSSA.
its members - and the sector as a whole -
recent years. Membership has been rebuilt from
The next step in our wider accreditation
but it needs each and every business involved
the ground up over the last two years and is
strategy is to start looking at the procurement
in our industry to get on board and invest in
taking the lead on many new initiatives across
and tendering process in the industry and
its future.
the industry.
we are talking to industry partners and
Improving how we do things through
stakeholders about bringing the CSSA
effective benchmarking and measurement is
enough to join, and a key part of becoming
Accreditation into the criteria and marking
key to that vision, and a robust accreditation
part of the CSSA is securing ‘CSSA Accredited’
process of tenders.
regime is one way we can look to support
But just wanting to be a member isn’t
So why are we so committed to embedding
status. In simple terms that means meeting
that process. More details of our work, and the CSSA
a set of requirements set down by the
accreditation across so many activities our
CSSA which ensures all members share a
members are involved with? Well, let’s face
common level of quality and standards. The
it - it doesn’t matter who you are or what
WWW.CSSA-UK.CO.UK
requirements are not arduous, but essential to
you do, in life or in business, everyone likes
The CSSA is a member of the British Cleaning
ensure others can have confidence in working
to be recognised for the right reasons. More
Council. Any views expressed by Council members
with a CSSA member.
importantly other organisations and companies
are not necessarily shared by the BCC itself.
feel they can trust companies showing a good
WWW.BRITISHCLEANINGCOUNCIL.ORG;
level of accreditation.
TWITTER: @BRITISHCLEANING
Just recently the subject of accreditation was discussed by the CSSA board as a number
Accreditation scheme, are on our website:
The Professional Independent Registered Trade Association for
Window Cleaning Membership offers numerous quality benefits IOSH Accredited Safety Training Safety Accredited Member (SAM) Procurement Scheme Secure online shopping at: www.f-w-c.co.uk/shop.htm Federation of Window Cleaners Tel: 0161 432 8754 / 0161 432 9280 Email: info@f-w-c.co.uk – Web: www.f-w-c.co.uk
20 SEPTEMBER 2018
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MAKING A MARGIN - A CONTRACTOR’S BLOG
C&M
Will Brexit encourage our industry to find a costeffective training solution? Simon Gasson is away. Stephen MacDonald, MD of consultancy firm SMA, provides an independent view of a pressing problem. AT SMA we work with cleaning contractors of all shapes and sizes, and if there’s one common challenge they face, it’s how to ensure their front-line staff receive proper skills training above and beyond basic health and safety induction. Yet as Brexit looms, the pool of cleaning labour gradually shrinks, and pay rates rise, training may become one of the most important ways to attract and retain staff. The challenge seems to break down into three areas: • How to deal with the sheer number of staff that need training, exacerbated by high staff turnover. • How to organise training in any shape or form for staff who work across hundreds of locations, often on their own and at ‘unsociable’ times of the day. • How to identify which staff might need refresher training as cleaning techniques are updated, or standards suggest a performance problem needs to be addressed. Various solutions are to be found: • If you’re of sufficient size - and by that I mean turnover of £10 million
• You try and appoint experienced cleaners for routine cleaning, meaning that formal skills training is only necessary for staff who carry out very specialised tasks or use specialist equipment. • You carry out training via toolbox talks, doing your best to ensure that all staff attend the sessions. Do any of the above solutions guarantee that all your front-line staff will receive skills training? Probably not. The problem is, cleaning is the most labour-intensive industry on the planet. Do the maths and you soon find that company-wide skills training is essentially an unaffordable luxury. Is it worth beating ourselves up about it? Some would argue that staff in other industries who work in offices as administrators, marketers, HR people and the like, receive little formal training in their work either. The only trouble with that argument is that where cleaning is concerned, not only is training a vital element of a successful cleaning operation, it also helps to engage staff who might otherwise feel no sense of belonging, lack motivation and ultimately drift away to another
per annum - you appoint a full, or even part time training manager to create a training programme and you carry out the training informally via your area managers, using your own method statements. • If you’re even larger, you become a BICSc Training Centre, with your own managers as accredited assessors. Staff may either attend your physical training centre (that’s if your trading area is fairly compact), or your accredited assessors rove across your locations assessing staff. One small problem though - someone still has to train your staff in the first place.
employer paying more. The solution is surely in the use of technology. Training and engagement apps, like UhUb for example, offer a potential solution, with operatives effectively training themselves by accessing content downloaded to their smartphones. If this can be rolled out cost effectively, the solution may have been found. Otherwise, when Brexit takes hold and the pool of available cleaning staff shrinks to new low levels, companies who can’t offer proper training as a way of motivating and engaging staff may find themselves at an almighty disadvantage.
LEAD CRYSTAL
BATTERY SYSTEM
Clean and long lasting energy CONTACT US FOR DETAILS: SCOTLAND:
+44 (0)1355 226 446
NORTH EAST: +44 (0)1914 173 779 SOUTH:
+44 (0)1376 550 825
B AT T E R Y T E C H N O L O G I E S
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SEPTEMBER 2018 21
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04/05/2018 17:34
C&M
THE LIVING WAGE
Fair pay: the compelling case for paying a real living wage Neil Nixon reports from the Living Wage Foundation and discovers an organisation working hard to ensure that businesses throughout the UK support the notion that a hard day’s work deserves a fair day’s pay – an organisation that celebrates and recognises the leadership of responsible employers who choose to go further and pay a real Living Wage based on the cost of living, not just on the government’s minimum requirements. THE Living Wage Foundation was established
in London. We also provide advice and
in 2011 to encourage, celebrate and
support to employers and service providers
accredit those companies that recognise
implementing the independently-calculated
the benefits and moral responsibility of
Living Wage rates. This includes best practice
paying a real Living Wage rather than simply
guides, case studies from leading employers,
the government’s minimum. Tess Lanning,
model procurement frameworks, and access
director of the Living Wage Foundation,
to specialist legal and HR advice. We also run
explains: “We offer accreditation to all
events and campaigns to publicly celebrate
employers that pay the independently
the leading employers and service providers
calculated Living Wage rates to their
that join the independent movement of
employees in London and the UK, and have
organisations, businesses and people
a plan to move regular outsourced staff onto
campaigning for a wage which is enough to
a Living Wage within an agreed timescale –
live on. We work with principal partners who
recognising their commitment by awarding
bring financial and strategic support to our
them the Living Wage Employer Mark. We also offer a Service Provider Recognition Scheme
Tess Lanning, director of the Living Wage Foundation
work, and we coordinate Living Wage Week each November, a UK-wide celebration of the Living Wage movement.”
for third party contractors that ensure their
unwaveringly promoted the real Living Wage to
own head office staff are earning the real
its clients, the cleaning industry, and beyond.
Living Wage rates and always offer a Living
Sandy Aird, managing director of Enhance,
A case in point
Wage option when submitting tenders.”
explained: “There is overwhelming evidence
KPMG was one of the first employers to become
to us internally that our approach to pay the
fully Living Wage Foundation accredited, and
that is of most relevance to the cleaning
‘real’ Living Wage results in a better performing,
this had a knock-on benefit to the cleaning
sector, although there are over 100 contractors
happier and more stable and effective
teams that worked across its facilities. The
that have progressed to full Living Wage
workforce to the benefit of our own business
cleaning contractor, ISS, saw immediate
accredited businesses. According to the Living
and our clients. 92% of Enhance’s cleaners
benefits – benefits that were also enjoyed by
Wage Foundation, 70% of UK-based cleaning
are paid the London Living Wage or more. Our
the client. With a 40% drop in staff turnover
contractors still pay below the Living Wage but
continual promotion of the benefits of paying
across the ISS team, the quality of service was
it reports real progress and intent in drastically
a Living Wage has been recognised this year by
enhanced through high calibre candidates
reducing that figure. Recognised Service
Enhance winning the Service Providers Living
and a loyal and motivated team committed to
Providers have committed to pay all their own
Wage Champion Award.”
exceeding KPMG’s expectations. Furthermore,
It is this Service Provider Recognition Scheme
head office staff the Living Wage as per the
But what is the Living Wage when compared
the cost of delivering FM services across the contract reduced.
Living Wage Employer agreement. They have
to the government’s National Living Wage
also committed to always offer a Living Wage
guidance? Tess Lanning explains: “We
bid alongside every market rate submittal to all
coordinate the announcement of the real
head of facilities at KPMG, Guy Stallard,
prospective and current clients. This means that
Living Wage rates each November, based
attributes this to the strength of the
the client always has the choice to implement
on the best available evidence about living
partnership with ISS that began with security
the Living Wage at the point of tender and
standards in London and the UK. As a
provision in 1999 and has expanded through
provides a pathway towards the Living Wage for
comparison, the Minimum Wage (paid to
cleaning across the company’s regional offices.
the provider in place.
under 25s) is currently £7.28 per hour, the
Innovative approaches to how these are
Speaking at the time of the accreditation,
government’s National Living Wage (paid to
delivered have been crucial, not just to offset
beyond within the cleaning sector is Enhance
over 25s) is £7.83 per hour, whereas the Real
the additional investment in salaries, but to
Office Cleaning. Since 2010, Enhance has
Living Wage is £8.75 per hour and £10.20
add significant value to the offering. He said:
One example of a company going above and
22 SEPTEMBER 2018
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THE LIVING WAGE
C&M
“I have been able to partner with a forwardthinking FM contractor that is positive about paying the Living Wage, and this joint thinking is key for the successful transition of this initiative. Innovations include a new cleaning delivery model - replacing desk side bins with a central recycling point, using more full time cleaners than part timers, and empowering the front line teams to take greater responsibility which, in turn, has required less managerial supervision.” Cleaning operatives and supervisors have recognised the commitment to paying the Living Wage as a core element in a broader, holistic approach taken to staff well-being that has led to a team that is happy in its work. The payment signifies a greater recognition of a role that is consistently demanding with high expectations. Managing director of ISS FS London, Ed
The Living Wage Foundation currently has
less waste, and better overall customer service. Tess Lanning concludes: “In a tough sector
Bolton, said when the accreditation was
4400 fully accredited employers signed up – a
announced: “I’m extremely proud to be part
tremendous achievement. What started as
with tight margins, our cleaning sector service
of a progressive company that is passionate
a London-based initiative has now spread
contractor members are demonstrating that
about the Living Wage. The positive
throughout the UK. Importantly, as well as the
they want to do business in a better, more
repercussions this has had for our business
moral case for paying people a fair wage, 93% of
ethical way. And it’s a win-win-win situation
and our people are extremely apparent and
Living Wage employers have witnessed business
– better for the employees, better for the
I’m committed to building on this approach for
benefits resulting from a more motivated
employer, and better for the customer.”
the future.”
workforce, more engagement, better outcomes,
WWW.LIVINGWAGE.ORG.UK
A solution for every application • Bespoke service packages • Flexible Flexible finance solutions • UK UK parts distribution centre • Free Free site surveys and demonstratons
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Hako Citymaster 2200
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SEPTEMBER 2018 23
C&M
PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL
Street smart Do you want to improve the appearance of your roads, pavements, footpaths and parks? Are you looking at ways to encourage positive behaviour in your community and develop a culture of safety? THE public today has exacting standards
even the most challenging of applications. Plus,
the HDS Trailer’s water flow for maximum
of cleanliness when out in the community,
with a wide range of accessories available, your
temperature. Kärcher also provides blasting
whether driving on roads, walking down the
daily cleaning tasks are simplified.
and dry ice cleaning for specialist graffiti removal applications.
street or playing with the family in the park. As
Additionally, if water and power are hard
well as being representative of a community in
to come by where you need to clean, why not
general, setting a high standard of cleanliness
bring them with you? Mobile hot water pressure
droppings, mould and algae all have
with well-maintained streets, public areas and
washer trailers are versatile all-rounders which
a negative effect on the appearance of
green spaces, contributes to people’s well-
can be towed by - or mounted within - your
municipal buildings - but facades aren’t
being, and will inspire others to take pride
existing vehicle. With on-board tanks (500
just cleaned for aesthetics. When dirt builds
in where they live. With sweepers often the
litres water and 100 litres fuel) to allow for long
up it further accelerates the weathering
backbone of a council’s machine fleet, ensuring
intervals of stand-alone use, Kärcher’s HDS
process, reducing the worth of valuable
that areas are safe and clean for the public to
trailers can operate up to 9.5 hours on a single
assets and ultimately costing more in
enjoy, other cleaning equipment including hot
fuel tank and can also be connected directly to
remedial maintenance than in preventative
water pressure washers, weed removal systems
a permitted water supply.
cleaning. Kärcher’s rotary nozzle combines a
and grounds-care tools all play a vital part in
High-pressure cleaning is environmentally
Urban air pollutants, graffiti, bird
pencil jet and flat jet in one to tackle heavy
keeping the streets clean - especially given the
friendly - even when using powerful 1000 litres/
contamination. Leave the trailer at floor level
challenges of the night-time economy, with
hour units, the water consumption remains
and head up on the scaffolding for safe, easy
many establishments now open all hours.
lower than a garden hose’s 3500 litres per
working at height.
hour flow rate. Effective burners, efficient heat exchangers and eco!efficiency mode noticeably decrease fuel use and reduce emissions to a minimum, whilst the higher pressure (and higher temperature) allows cleaning chemicals to be reduced or even eliminated. For the widely varied needs of municipal cleaning, one multi-tasking HDS Trailer can deliver all manner of additional functionality with the use of specialist accessories - cleaning paving with splash-retaining surface cleaners (that have the added benefit of carrying away waste water), and solutions for your pipes, drains, solar panels, and vehicle fleet - as well as environmentally friendly weed lances which Road signs across the country gradually
Whether it’s a crowded city or a small market
kill weeds by scalding the roots. As trailers can
town, Kärcher’s range of state-of-the-art municipal
easily move from place to place, and have no
become obscured, whether by traffic film,
sweepers effectively supports councils and their
trailing mains water hoses or electricity cables,
moss, mildew or algae, and signs near to trees,
teams to thoroughly service the streets, whatever
they’re ideal for crowded shopping areas where
plants and bushes in particular can gain a
the conditions. Reliable, with operator comfort
the gum removal nozzle plus the trailer’s 85°C
green coating which can permanently damage
and customisation central to each machine,
pressurised hot water make short work of the
the underlying graphics if left too long. Using
Kärcher’s sweepers do the hard work providing
discarded nuisance.
just a standard lance, pressure can easily reach
operators with track articulated steering for good
From children’s playgrounds to
even tall signs, aiding visibility for road users.
manouevrability, 360° visibility thanks to the
underpasses, the trailer can easily get to the
Algae and scale can be a problem for fountains
panorama cab, and 4-fold suspension for low
isolated spots favoured by loitering youths and
and outdoor paddling pools too. Kärcher’s FRI
vibration and a more comfortable ride.
graffiti artists. Walls, bridges, benches, tunnels,
50 Me twin-handled surface cleaner provides
charity bins - they’ve all had an unscheduled
efficient surface cleaning up to 500 bar at up to
fiscal scrutiny there’s never been greater
facelift at one time or another. Ideal for shifting
100°C - and even works underwater.
pressure to deliver more for less. Kärcher’s
graffiti from stone, concrete, tiles, glass, metal,
professional pressure washers will help you to
brick, marble, and granite, when it comes to
operator – large and small – to be street smart!
clean smart by providing a one-stop solution for
graffiti removal, the hotter the better - reduce
WWW.KARCHER.CO.UK/PROFESSIONAL
With an increasing population and rising
24 SEPTEMBER 2018
Kärcher’s complete range allows every
WWW.CLEANINGMAG.COM
PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL
C&M
Social media fuels graffiti crime John Brill, sales director at Nilfisk, explains how social media is fueling graffiti crime and how professional pressure washing equipment is helping to minimise the issue whilst meeting environmental concerns. SOCIAL media, specifically Instagram, is fueling
removal but industrial chemicals used in the
removal is always best and here are some top
a huge increase in graffiti crime. Train graffiti in
process do get washed into waterways and
tips to help you get it right first time.
particular has hit an eight year high, with British
residue risk remains.
Transport Police reporting that the London
Harsh chemical agents including turpentine,
Hot water will always do it better
Underground alone spends more than £10
white spirit, acetone, and methylene chloride
Ignoring the pressure issue, hot water will
million a year on graffiti removal.
will get the job done but risks should be
always clean better because it is able to
Graffiti artists used to be deterred by fast
evaluated and many facilities now restrict
penetrate grease, oils and paint. The hotter
removal of their ‘tags’ but now instant posting
chemical use on site. Additionally using a
the water the faster the result and the less
online can result in global recognition with
chemical, paint thinner or solvent can, in some
water will be used in the process. Add pressure
artists trying to outdo each other by posting
cases, push the paint pigment into the pores
and you have superior power to break down
daring action videos and spectacular designs.
of the surface. This can result in a ‘ghost effect’,
and disperse unsightly graffiti. Additionally,
Unfortunately, British business and the tax
leaving behind an outline of the previous tag
of course, there is no abrasion or manual
payer will pay the price for the costly removal.
that can be difficult to remove.
scrubbing to damage the surface. The best
Environmental concerns
citrus based products and baking soda that
heat and pressure - you may not need to heat
As with every other sector there is increased
will clean graffiti without deteriorating or
the water anywhere near 250 degrees. It is all in
focus on chemical reduction. Pressure
etching the surface. The best solution, of
your control.
washing is a perfect solution for graffiti
course, is water and water alone. Prompt
Nontoxic agents are available including
advice we can give you is to start low, both with
Continued on Page 26.
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makita_half page.indd 1
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20/08/2018 10:57
SEPTEMBER 2018 25
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C&M
PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL
Continued from Page 25.
pressure and then hot. Then chemical can be used as a last resort if necessary.
Proceed with caution Start with low pressure and cold water to
Consider the power source
remove loose particles and dirt, 90 to 300 psi
Graffiti can literally be anywhere with artists
will be sufficient. Using a standard nozzle, 60cm
competing with each other to perform at the
from the surface, test the cleaning power of the
most daring of sites. 240 volts may simply not
lance, gradually increasing the pressure. Keep a
be an option so make sure your equipment
constant watch for damage to the surface area
supplier has a professional range of fuel and
and switch up the nozzle if required. Brick and
power options.
masonry has a tendency to hold deep rooted
Nilfisk’s range includes petrol and diesel
paint so you may need a turbo nozzle. Make
versions that are lightweight despite having
sure you have a range of quality nozzles at your
shock resistant aluminium frames. Ease of lift
disposal. Nilfisk has a long reach lance that
and transport can be crucial in this sector so
projects a concentrated stream of water up to
do make sure you consider weight, size and
2 to 3 meters from the nozzle. Extremely useful
manoeuvrability. The Nilfisk MC and MH range
contractor needs all the help it can get. Do take
on occasion.
of industrial pressure washers can even be
the time to see a number of machines in action
Generally, 1500 to 2000 psi will get the job
independent of normal water networks, having
- professional demonstrations are available
done but don’t use a sledge hammer to crack
the ability to suck water from a tank, a pond or
across the UK from a directly employed team.
a nut. Low pressure, cold water, increased
a river. Within this difficult sector a professional
WWW.NILFISK.CO.UK
Broad range covers all bases Kevin Brannigan, marketing manager at Makita UK, reports. THE Makita HW pressure washer range features
unscrewed from the body of the washer, rinsed
machines that match all recognised market
out, cleaned under the tap and refitted quickly
sectors from domestic to commercial and
to ensure high-pressure performance washing.
industrial. These machines embody a host of
Earlier this year, Makita added the HW1200
features developed to enhance performance,
and HW1300 models to the range. The HW1200
reliability and ease of service. A range of
has a regular operating pressure of 100 bar with
complimentary accessories is available to
a maximum pressure capacity of 120 bar, and
extend the use of these high-pressure washers.
a maximum delivery rate of 420 litres per hour, whilst the Makita HW1300, with electrical two-
At the heart of most models in the range is
pressure settings, has regular operating pressure
the aluminium pump head and motor body
settings of 110 bar on Hi and 80 bar on Lo. A
and the INOX composite material used for the pump piston. Competitors using plastic
Kevin Brannigan
similar 450 litre per hour flow rate is available from
components save weight but sacrifice on
the HW1300 which has a maximum operating
quality and delivery. Many Makita models
pressure of 130 bar with delivery controlled by a
feature reliable wobble plate pump action
front mounted rotary switch. Both are powered
which delivers a constant pressure even if
by series motors for performance and reliability
water in-flow rates fluctuate.
and are supplied with a 10m delivery hose and
The range capacity rises consistently from the 100 bar model through 110, 120, 130 and 140 bar models. The HW140 model with 500 litres
pressure adjustable spray lance. The HW1300 has an integrated hose reel. These newly designed Makita pressure
per hour delivery has a brass pump head and 10
washers feature a self-priming pump operation
metres of armoured hose carried on a hand reel
which means that they can be used with water
where the handle locks into position to keep the
supplied from a tank, or water butt, simply
hose neat and tidy. It has a metal pressure gun,
by immersing a self-suction supply hose
double detergent tank and ‘Total Stop System’,
(supplied separately) into the water source. The
which cuts the motor if the input water pressure
traditional mains water hose supply connection
drops significantly.
is conveniently located at the front of the
Makita pressure washers feature an external easy-clean inlet filter that can be simply 26 SEPTEMBER 2018
washer. These lightweight washers are quiet in Continued on Page 28 WWW.CLEANINGMAG.COM
i-power your cleaning experience
| sales@killis.co.uk
| 0114 269 8686 | www.i-teamglobal.com
C&M
PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL
Continued from Page 26
Reducing water and energy consumption are widely regarded as important moves in
operation, double insulated for safety, come
increasing the sustainability of any operation.
complete with a convenient 5m power cord,
Water, in particular, is now an increasingly
and can be used with water at up to 40°C.
sought-after commodity. As water shortages continue to bite in various countries around
Hot water is more efficient than cold
the world, companies are looking at ways to
Under the same amount of pressure as a
reuse and recycle water wherever possible.
conventional pressure washer, water which
The sustainability of high pressure washing
has been heated cleans deeper and more
systems depends greatly on the individual
hose. Pressure cleaners also save chemicals
efficiently. The Makita HW120 professional
machine. Using a pressure washer will be
because under higher pressure, detergent
hot power washer is suited for applications
quicker than carrying out a manual clean with
consumption can often be reduced. Efficiency
in sectors where higher levels of cleanliness
a hose pipe. The additional pressure and water
is a relevant factor but an optimal combination
and hygiene are expected and is ideal for the
flow provides a level of cleaning performance
of water pressure and accessories can make an
removal of grease, petrochemical residues, fuel
that cuts cleaning time. The narrow diameter
enormous difference and taking less time will
stains, and graffiti.
of the nozzle reduces water consumption by
reduce both water and power consumption
The Makita HW120 features a diesel burner
around 85% in comparison with an ordinary
Makita’s professional units have specially
which heats to a maximum temperature of 90°C
designed INOX pistons which are controlled by
and delivers the water at a pressure of 120 bar.
a connecting rod system resulting in a highly
It has a flow rate of 510 litres per hour, features
durable construction for heavy duty tasks and
an induction electric motor with 3 piston in-line
prolonged use. The powerful motors, up to
pump and weighs 78.7kg.
2.3kw, generate 500 litres an hour maximum flow rate, while the adjustable spray head
Pressure washers and environmental impact
allows for a high/low pressure and pencil/fan
High pressure cleaning systems use plenty
jet settings. Aluminium motor casing and brass
of water and energy - but they also reduce
pump head with wobble plate mechanical
the need for chemicals and speed up the
system ensure high output and efficiency.
cleaning process. So how sustainable are they?
WWW.MAKITAUK.COM
The modern way to clean our streets Thomas Stuecken, chairman of OspreyDeepclean, reports. THOUGHTLESSLY discarded chewing gum is not
Earlier this year in Cheltenham (where
chewing gum off the pavements. The resulting
only a nuisance to the general public, it is a huge
OspreyDeepclean is based) puzzled locals took
trails now simply serve to illustrate just how
headache to the authorities and FM companies
to social media to discuss mysterious ‘snail
dirty the remainder of the pavement is and a
who have to remove it from our pavements and
trails’ that had appeared on the town centre
reminder of the huge amount of water needed
roads. The British government alone spends in
pavements. To describe what they looked like,
for this method of cleaning which is both
excess of £150 million every year removing, on
imagine a very large snail had slithered in all
wasteful and extravagant.
average, 7000 tons of discarded chewing gum
manner of directions all over the paving slabs.
from the UK’s streets and it seems nowhere is
In actual fact, the trails were caused by high
pressure water was a mainstream method
safe from this anti-social issue.
pressure washers being used to blast discarded
of cleaning yet now, it is the perfect example
At one time, blasting surfaces with high
of how the dry steam market has moved with the times and evolved. Being more ‘environmentally friendly’ is one of the expressions that companies like to use - those in the dry steam industry are one of the few who can say their products truly are. The use of dry steam for busting gum uses exponentially less water, leaves no unsightly residues in its wake and is generally a much more fit for purpose method of removing discarded gum deposits. Pressure Washers, Street Cleaning & Graffiti Removal continues on Page 34 28 SEPTEMBER 2018
WWW.CLEANINGMAG.COM
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C&M
SPECIAL REPORT
A modern company for a modern world Maureen Marden, Master of the Worshipful Company of Environmental Cleaners, outlines the values of the WCEC. FOR many older businesses still running in 2018,
practices through investment in education
‘keeping up with the times’ can be a work in
and encouraging new sustainable solutions.
progress. Taking a look at the state of the UK’s
We provide a substantial amount of support
high streets it’s plain to see how essential it is
for charities in and around the City, including
to remain vigilant to developments in modern
attending and promoting events organised by
technology and changes in society. It’s crucial
the Lord Mayors Appeal. The relevance of our Company’s work has led
for the Worshipful Company of Environmental
to victory in the battle for modernisation but also
Cleaners (WCEC) to keep its finger on the pulse of innovation and technological development to
traders and customers that has cemented the
allowed for the continuation of fantastic annual
encourage high standards of industry practice.
growth of our company over the years, now with
traditions. These include our Ladies Banquet,
We place a great deal of focus on promoting
over 175 male and female members. The WCEC
Military Awards, Installation and various formal
education and training and thanks to our wide
continuously upholds and insists upon high
dinners. We embrace the wonders of social
membership we can support fresh ideas while
standards of practice in cleaning across the UK.
media, including a lively Twitter page, and
continuing to uphold the classic traditions that
Our membership comprises of industry experts
we also produce a monthly email newsletter
make the WCEC shine.
including senior directors, managers, suppliers,
to share information amongst our members
and manufacturers throughout the industry
regarding events, news and charitable work.
Members, Guilds and Liveries
representing some of Britain’s top cleaning and
While many of the older Liveries can trace their
facilities management companies.
The future for the WCEC As an organisation that brings members together
origins back to Guilds in the 12th century, the ‘Guild of Cleaners’ was introduced as recently as
Victory in the battle of modernisation
and maintains a gold standard throughout the
1972. The founder of the Guild, Eric Hill (who also
A fair amount of time lies between the
industry, the work and influence of the WCEC
began The British Institute of Cleaning Science)
establishment of the first Liveries and that of the
is invaluable in today’s climate. The company
had the support of Sir Kenneth Cork (the
WCEC, but in 2018 there are battles to be won
will continue to support breakthroughs and
Alderman for the Ward of Tower and later the
when it comes to modernising our company
developments while providing essential funding
Lord Mayor of London). In 1986 the Guild became
and maintaining age-old traditions. Fortunately
for education and training. The Livery movement
the Worshipful Company of Environmental
for us (and society!) the need for good hygiene
is far from over!
Cleaners, and the WCEC received its Royal
and cleanliness will never run its course and
Charter from HM The Queen in 2010. It was
the protection of our planet is becoming
Worshipful Company of Environmental Cleaners,
presented by the Windsor Herald William Hunt in
increasingly more important. Through our
or any of its initiatives or events, please email
November 2011.
Charity Trust, our company is in a prime position
clerk@wc-ec.com, telephone 020 8224 6122 or
to benefit the industry and support eco-friendly
visit: WWW.WC-EC.COM
There is a reciprocal relationship between
If you would like to find out more about the
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Established in 1953 and always reaching the right audience
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SPECIAL REPORT
Trauma site cleaning: calling in the professionals is imperative Luke Rutterford, technical manager at Rentokil Specialist Hygiene, reports. EMPATHY, resilience and professionalism:
Highly trained technicians
these are just some of the traits that are
When it comes to emergency trauma and
required for a job few would be willing to do.
crime scene cleaning, it is imperative the
Trauma site cleaners deal with the immediate
service provided is rapid, discreet and
aftermath of an accident or crime. These
comprehensive. Strict guidelines and
professionals work in highly sensitive and
legislation surround the cleaning of crime and
often hazardous situations - from a suicide or
trauma scenes. This is due to the possible
a car accident, to the scene of a murder. While
presence of hazardous bodily fluids which can
no specific qualification is required to join the
pose a health risk. Viruses such as Hepatitis
industry, a high level of training is provided to
B, Hepatitis C and HIV are all transferred via
ensure workers in this space can safely handle
bodily fluid so the thorough treatment of
the unique challenges of different potential
contaminated areas is essential. A specialist operation requires
scenarios, and manage the emotional toll a role like this could place on them.
Luke Rutterford
It is often assumed that the emergency
technicians to receive training in the best cleaning practices and processes.
services will organise the clean-up operation
returned to its original state. In this worst-case
On training courses our technicians are
in the event of an incident. However, it is
scenario, knowing that a professional cleaning
taught practical skills which are crucial
typically the responsibility of the property
service is on hand to help can provide some
in ensuring the safe cleaning of a trauma
or land owner to ensure the affected area is
small comfort.
site, as well as protecting the health of
32 SEPTEMBER 2018
WWW.CLEANINGMAG.COM
SPECIAL REPORT
C&M
the technicians themselves with personal
effective processes such as ultra-low volume
priorities whilst any passers-by or witnesses
protective equipment (PPE). Almost as
(ULV) fogging. ULV fogging produces micro-
will understandably have other concerns.
important though, is the ability of our
droplets of disinfectant and biocides that
However, with potentially bio-hazardous
technicians to handle the often incredibly
float in the air for around 10 minutes after
waste exposed, managing the scene and
difficult emotional implications of these
application. Dispersing these micro-droplets
mitigating the risk of further fallout is crucial in
traumatic situations. Rentokil Specialist
into the air means the applied solution is
preventing a bad situation from getting worse.
Hygiene offers training that not only covers
able to reach areas that might not otherwise
the cleaning process but also equips our
be covered by conventional methods. Using
service guarantees that technicians will be
colleagues to deal with the general public,
these kinds of advanced decontamination
able to provide a 24-7 expert disinfection
trauma victims and the emergency services.
techniques ensures that the affected
service that will ensure the area is safe, free
A high level of emotional intelligence is
area can be safely disinfected. Studies
from infection and that hazardous materials
required to deal with members of the public
have shown that application by aerosol
are disposed of rapidly. Specialist technicians
in traumatic situations.
significantly reduces the number of viable
operate on an emergency call out rota and
We also have a deep understanding of
infectious pathogens by treating surfaces
are able to travel to a site anywhere in the UK
the challenges that cleaning technicians
and reducing the number of pathogens in
very quickly.
may face while working on the frontline of
the air.
our business, offering counselling 24-7 and support to colleagues.
This type of fogging service can also include
Rentokil Specialist Hygiene’s Restore24
Final words
CleanScent technology which ensures that the
It is the responsibility of the property owner
area smells clean as well. There are a range of
to make sure that the affected area is safe for
Tools for the job
fragrances on offer, including cherry blossom
staff and the public. This requires confidence
Aside from PPE, specialist equipment is
and citrus scents.
in those who are taking on the task. Our first-rate technicians are equipped to deal
required in order to manage the risk of infection and return the environment to a
A unique service
with the complexities of any situation and
safe and clean area as quickly as possible.
In the wake of a traumatic situation, it’s
are committed to ensuring the safety of any
Technicians need access to the best
unlikely that one’s first thought is how to
environment they step into.
technology for the job, including highly
clean up. Emergency services have lifesaving
WWW.RENTOKIL-HYGIENE.CO.UK
The New Size of Clean 1.800.727.8835 1.800.727.8835 1.800.727.8835
At the touch of a button iClean mini™ instantly converts tap water into a powerful, naturally-occuring cleaning oxidant that is safer for use around people - yet still tough The new The new The iClean new iClean mini iClean mini turns mini turns tapturns water tap water tap into water into a safe, ainto safe, effective a safe, effective effective cleaner cleaner and cleaner and sanitizer sanitizer and sanitizer stronger stronger stronger thanthan bleach* than bleach* bleach* without without the without hazardous the hazardous the hazardous odors, odors, fumes odors, fumes orfumes toxic or toxic residues or toxic residues that residues that come that come with come with traditional with traditional traditional cleaning cleaning cleaning chemicals. chemicals. chemicals. on dirt, germs and odours.
Changing Changing Changing The The The Way Way Way The The The World World World Cleans Cleans ™
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™ ™ ™ WithWith the With press the press the of apress button, of a button, of athe button, iClean the iClean the mini iClean mini ‘s diamond-coated mini ‘s diamond-coated ‘s diamond-coated electrodes electrodes electrodes instantly instantly instantly create create ancreate oxidizing an oxidizing an oxidizing solution solution that solution that is safe that is safe forispeople for safepeople for- yet people -tough yet -tough yet ontough dirt, on dirt, germs, on dirt, germs, and germs, and odors. odors. and odors.
CHARGE CHARGE CHARGE
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• QuickRelease • QuickRelease • QuickRelease reservoir reservoir opens reservoir opens easilyopens easily• easily • Fully• charged Fully• charged Fully in charged justin60 just minutes in60just minutes 60 minutes Press• Press power • power Press button power button to create button to create to create oxidizing oxidizing solution oxidizing solution solution Usetap cold • Use water tap cold water only tap water only only • Lasts• Lasts for hundreds • for Lasts hundreds forofhundreds sprays of sprays of sprays• Use •cold • Clean, • Clean, sanitize, • Clean, sanitize, and sanitize, deodorize and deodorize and deodorize
INFO & DEMO REQUEST | sales@killis.co.uk
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REPLACES REPLACES REPLACES
• Protects • Protects • Protects people people with people with allergies with allergies or allergies sensitive or sensitive or sensitive 0 0 0 skin skin fromfrom skin the from harsh the harsh the effects harsh effects ofeffects chemicals of chemicals of chemicals 0 0 00 0 0 • • Kills • Kills 99.9% • Kills 99.9% of 99.9% germs of germs of – including germs – including – including E.coli, E.coli,E.coli, • Salmonella, Salmonella, Salmonella, Listeria Listeria –Listeria without – without –chemicals without chemicals chemicals * * * • • Improves • Improves • Improves health health & health safety & safety (SDS & safety (SDS 0-0-0) (SDS 0-0-0) 0-0-0) • SDS Rating SDS Rating =SDS 0-0-0 Rating = 0-0-0= 0-0-0 • Promotes • Promotes • Promotes a healthier a healthier a healthier working working environment working environment environment • • Harmless • Harmless • Harmless to eyes to eyes ortoskin eyes or skin if or accidentally if skin accidentally if accidentally splashed splashed splashed
All-Purpose • All-Purpose • All-Purpose Cleaners Cleaners Cleaners Stainless • Stainless • Stainless SteelSteel Cleaners Steel Cleaners Cleaners Glass • Glass Cleaners • Glass Cleaners Cleaners Neutral • Neutral • Cleaners Neutral Cleaners Cleaners Deodorizers • Deodorizers • Deodorizers
21/08/2018 Check out the iClean Mini at the Manchester Cleaning PROFIT PROFIT PROFIT Show, 11th - 12th April, Stand E10
WWW.CLEANINGMAG.COM
• Drastically • Drastically • Drastically reduces reduces reduces inventory inventory inventory of multiple of multiple of multiple chemicals chemicals chemicals cleaners, cleaners, cleaners, sanitizers, sanitizers, sanitizers, and and deodorizers deodorizers and deodorizers • All-in-one • All-in-one • All-in-one
21:59
SEPTEMBER 2018 33 APPLICATIONS APPLICATIONS APPLICATIONS • Appliances • Appliances • Appliances • Cutting • Cutting • Boards Cutting Boards Boards
C&M
PRESSURE WASHERS, STREET CLEANING & GRAFFITI REMOVAL
Continued from Page 28 Going one step further in the constant quest
is silent in operation meaning it can be used in
and OspreyDeepclean has always firmly
populated areas with minimal disruption.
advocated that it is the ideal modern tool
Battery technology for removing chewing
for old fashioned deep cleaning practises.
for innovative technology brought about the
gum could be just the tip of the iceberg for
Discarded gum and graffiti are probably
introduction of the world’s first battery powered
the cleaning industry. It has the potential to
always going to be an anti-social issue yet we
dry steam unit - the GB1 busts gum one deposit
re-write the cleaning rules and completely
can be confident that with the evolution of
at a time and operates for as little as £2.50 per
change the current state of the cleaning
innovative technology such as the GB1 we can
hour. Acting on the demands of the industry, the
industry. Simplistic controls, cordless and
keep instilling the positive ‘see it clean, keep
next logical step was cable free and generator
virtually silent, battery powered steam units
it clean’ attitude to minimise the impact it has
free steam production. The GB1 operates for up
could be coming to a street near you! Dry
on our world.
to five hours on a single battery charge and it
steam really can be used to clean anything
WWW.OSPREYDC.COM
Getting to grips with graffiti TASKI Sprint Spitfire from Diversey is a
Taski Sprint Spitfire is supplied ready to
and ceramics where strong
powerful, ready-to-use heavy duty cleaner that
use in 750ml spray bottles. It is easy to apply,
chemicals, abrasive materials
is suitable for removing graffiti and other stains
does not require rinsing except on stainless
or scouring powders could
from most alkaline resistant hard surfaces.
steel surfaces, and dries quickly without
cause damage. Potential
Its powerful formulation is based on a mix
leaving streaks or traces. The formulation is
applications include
of detergents and solvents that quickly and
freshly fragranced to create a pleasant odour
removal of minor graffiti
efficiently removes mineral and vegetable oils. It
which means it is suitable for public areas and
on buses and trains,
is also particularly efficient for removing stains
enclosed spaces.
clearing accidental
such as ink, marker, pencil, lipstick, black heel
When graffiti is present on sensitive surfaces
permanent marker from
marks, smoke films, greasy food, and other
the Taski Wipeout Sponge from Diversey offers
whiteboards, and cleaning
tenacious marks.
a chemical free cleaning option. This spot
stubborn spots from ceramic cooker hobs. No
For light soiling Taski Sprint Spitfire is
cleaning pad removes stains from surfaces
sprays or cleaners are necessary because the
sprayed onto a cloth or sponge and applied
using water alone. The specially designed
pad is rinsed under a tap, squeezed to remove
to the stained surface. It can be left for a short
white polymeric foam cleaning pad is soft,
excess moisture and then rubbed gently over
while and agitated if required before the
gentle and flexible which means it can be used
the mark to remove the stain. Rinsing with
affected area is simply wiped clean. For tougher
on many surfaces safely without the risk of
clean water regenerates the pad which can be
stains the product is sprayed directly onto the
scouring or scratching.
used again and again until the white foam has
stained area, scrubbed to speed up the cleaning process and allowed to act before wiping clean.
Taski Wipeout Sponge is especially suitable for cleaning surfaces such as plastics
worn away. It can then be disposed of safely. WWW.DIVERSEY.COM
Dealing with a sticky situation COUNCILS spend £60 million a year removing
is working, allowing you to operate efficiently
trodden-in gum from streets, according to the
for 24 hours. For ease of use the system
Local Government Association (LGA) - and more
has been ergonomically designed with a
than 95% of the UK’s main shopping streets are
comfortable back rest and a portable handle
gum-stained, according to Keep Britain Tidy.
along with centralised controls positioned at
The new Gum Ranger Freestyle from Spinaclean provides an answer to this
your fingertips. With one operative, the system removes
worldwide problem. With a range of unique
sticky residue in just six seconds from any
built-in features this compact system is
surface including block paving, flagstones,
designed to save both time and money, with
concrete, tarmac, and even carpets and
Spinaclean claiming that the system is the most
matting. Attached to the main system is a
energy efficient and portable gum removal
strong and lightweight carbon fibre lance
product on the market.
and small brush which releases a heated
Available in either a battery or gas powered
biodegradable solution dissolving the gum to
version, the smart battery works on a rotation
be simply brushed away.
system, charging one battery whilst the other
WWW.SPINACLEAN.COM
34 SEPTEMBER 2018
WWW.CLEANINGMAG.COM
SPECIAL REPORT
How to choose the perfect ladder in three steps Although rare, fall from height accidents usually happen when someone is working up a ladder. Simone Harrer, product manager, Zarges, reports. WORKING within the cleaning and
concerns both the design and material.
maintenance sectors usually means
Ladders used in cleaning need to be
that not only are workers trying to
built to withstand products containing
reach high places, but they are often
harsh and corrosive chemicals, and be
trying to do this on slippery surfaces.
durable so that they can be transported
Therefore companies need to take
from one job to the next. If a ladder
extra precautions in terms of having
is made of the correct material, any
the right equipment to ensure a safe
spillages won’t affect its functionality.
working environment.
Ladders should be made of a durable
But when faced with such a broad range of ladders to choose from, understanding
C&M
GO GREEN
yet lightweight metal that is rust resistant, such as aluminium.
which ladder is best for which type of job is a tricky task. To help those looking to find
Pay attention to stability and slip
the right ladder, we have put together three
resistance
key points to consider:
When working in the cleaning and maintenance sector, there are many
Assess the purpose and duration
factors which can compromise the
of use
slip resistance of a ladder. Substances
In an industrial capacity, effective safety
such as machine oil, water or
management requires an individual
other material can quickly lead to
risk assessment to take into account
dangerous and slippery conditions.
various factors before carrying out a
This is especially true when working
task involving ladders. These factors
on a recently cleaned floor, as many
include questions regarding the purpose
cleaning products leave a soapy
of use and duration of the activity. It
residue which can lead to a slippery
is important to be aware of the latest
surface. Designed especially for these
standard from the European Committee
scenarios, the Zarges’ R13 stepladder
for Standardisation. The new EN 131-1
has top of the range anti-slip material
and 2 standards, introduced in January
whilst being made of light and sturdy
2018, have been created with the
aluminium. The anti-slip design on
intention of reducing ladder-related
the stepladder’s treads and platforms
incidents. Under EN 131-1 and 2, all
benefits cleaners working in slippery
leaning ladders that are three metres or
or wet conditions.
longer must be equipped with a stabiliser bar at the base to ensure stability. Ease of setting-up and dismantling
In summary, it is important to first identify the challenges that workers face on a day-to-day basis, then
should also be considered, alongside
source the most suitable ladder to
looking for a low weight and
tackle those challenges. Regulations
transportable solution.
should also be kept in mind, such
Citra Clean Concentrate & Citra Clean Ready-to Use (Orange Squirt), created from the natural solvents present in the peel of citrus fruits. Our most versatile, powerful and effective pH neutral cleaner & degreaser. Water based, biodegradable & quick splitting natural technology, for all your janitorial and industrial applications. Go Green... Go Orange T: +44 (0) 1444 244 000 E: sales@bio-productions.com W: www.bio-productions.com
as EN 131-1 and 2, which has set a Test the durability
benchmark for ladder safety in the
A quality ladder is characterised most
workplace.
importantly by its durability. This
WWW.ZARGES.COM
WWW.CLEANINGMAG.COM
SEPTEMBER 2018 35
C&M
PRODUCT NEWS
Aero Backpack ‘prioritises comfort and flexibility’
DIVERSEY has introduced a new addition to its successful Aero range. The Taski Aero Backpack vacuum cleaner can be comfortably carried as a portable electric version, but is also available as a battery version for greater agility. The Taski Aero BP is a unique 3-in-1 solution that can be used as a backpack vacuum, tub vacuum and even a blower. The backpack vacuum is ideal for cleaning in areas that are difficult to access with a conventional vacuum cleaner. The battery model is ideal for building circulation areas, or anywhere the presence of the public makes safety a priority.
“Our customers asked us to develop a backpack vacuum cleaner that offers maximum comfort for their users and still delivers excellent results,” said Diversey’s Lawrence Osborne. “The small motor size and the lightness - as well as the low noise levels - provide the users with great flexibility and comfort. Within a few seconds you can even convert the vacuum backpack into a low profile, super-compact battery tub vac. Both versions can also be transformed into a blower, which clients in hospitality and building owners alike will fully appreciate when dealing with seasonal or inclement weather. It is a great example of Taski delivering more value for its customers.” WWW.TASKI-AERO.COM
BRIGHTWELL Dispensers is now offering a new Twin Micro Jumbo toilet roll dispenser as part of its growing Modular range of jumbo toilet roll dispensers. The new Twin Micro Jumbo toilet roll dispenser has a secure lock and an easy-to-use sliding mechanism, ensuring that the second toilet roll will only be used once the first roll has been used up. Changing from one toilet roll to the other is very easily done by moving the slider over once the first toilet roll is finished.
Twin Micro Jumbo toilet roll dispenser
WWW.BRIGHTWELL.CO.UK
A successful facilities services manager has set up a software company
Health and safety software for FM market
that helps FM businesses comply with health and safety law. Having spent 20 years in the FM sector, Tim Chadwick has recently utilised his extensive skillset to develop CRAMS, a software application that helps FM users create real-time risk assessments with integrated competency training. Tim Chadwick said: “Managing health and safety effectively is always challenging, particularly with the vast numbers of employees in the FM sector and the constant need for induction and competency
training for new starters. CRAMS allows employees’ competencies to be
Tim Chadwick.
evaluated immediately, based on the risk assessment which has been specifically applied to the job position. The employee is then automatically enrolled on the relevant eLearning course where the competency deficiency has been identified. More specifically it can be utilised in the hard and soft services areas, with hard services holding the highest potential for serious injury due to the types of work that the employees are involved in.” WWW.CRAMS.ONLINE/CRAMS-FACILITIES-MANAGEMENT/
36 SEPTEMBER 2018
WWW.CLEANINGMAG.COM
PRODUCT NEWS
C&M
FACILITY managers can achieve a 20% reduction in cleaning hours by ‘connecting’ their buildings with Tork EasyCube, according to new research.
Cutting cleaning time ‘by a fifth’
And they can reduce the number of cleaning rounds in their buildings by almost a quarter while also improving cleaning quality. These are among the new findings detailed in an Essity white paper entitled: ‘How data-driven cleaning transforms the cleaning industry’. “Access to real-time data is a paradigm shift in the cleaning industry - one that makes it possible to work in completely new and smarter ways,” said Anna Königson Koopmans,
EDITOR
Neil Nixon neilnixon@quartzltd.com 07957 71316 SALES DIRECTOR
Vanessa Van Santen-Smith Vanessavss@quartzltd.com 01737 855041 BUSINESS DEVELOPMENT MANAGER
value. Studies we have carried out at customers’ premises highlight the measurable impact of
Michelle Andrews michelleandrews@quartzltd.com 01737 855086
Tork EasyCube which shows double-digit effects on factors such as operational efficiency and
PRODUCTION MANAGER
European marketing manager for Tork Solutions. “Our new white paper allows us to prove its
Carol Baird carolbaird@quartzltd.com 01923 437619
quality of cleaning.” To download the full report visit: WWW.TORK.CO.UK/TECINTERCLEAN
MANAGING DIRECTOR
Steve Diprose CHRISTEYNS Food Hygiene has partnered with H&M Disinfection
Partnership launches CIP solution
Systems to launch a new, bespoke containerised CIP system for optimising cleaning equipment in the food and dairy industry. Container In Place is a bespoke, containerised Cleaning in Place (CIP) system which comes fully loaded and selfcontained, ready to be connected directly to existing
CEO
Paul Michael PAID SUBSCRIPTIONS & CIRCULATION ENQUIRIES
Elizabeth Barford subscriptions@quartzltd.com 01737 855028
pipework, tanks and associated equipment, providing an immediate and cost-effective upgrade to cleaning requirements. This new Container in Place system is completely self-contained
with its own heating system and as it only requires a water and power source it can be flexibly situated. The system also provides full PLC control, CIP printed reports and remote access. The full system fits inside a standard 20 foot shipping container and can be built to order in around three months.
PUBLISHED BY
WWW.CHRISTEYNSFOODHYGIENE.CO.UK
Quartz Business Media Quartz House 20 Clarendon Road Redhill, Surrey RH1 1QX 01737 855086 www.cleaningmag.com
HONEYWELL has published a free technical guide to the key regulations and standards that health and safety professionals need to comply with to ensure that workers’ hands are protected. ‘Key regulations and standards to look out for when the hands need protection’ pays special attention to recent and forthcoming regulatory changes to glove standards, particularly those related to chemical protective gloves.
Comprehensive guide to hand protection
Annual Subscriptions 12 copies per year (10 print & 12 digital) UK: 1 yr £125; 2 yrs: £224 Rest of the world: 1 yr: £174; 2 yrs: £310
The guide examines the specific standards applying to gloves that are tested to protect the hands in various applications. Special attention is paid to the most recent changes to EN 374, the most important standard governing chemical protective gloves, including the way in which gloves are categorised according to their ability to protect against specific chemicals. The guide also explains important standards for gloves, such as those relating to working in extreme heat and cold, protection against ionising radiation and anti-static gloves. To download a free copy of the guide, go to: HTTPS://HWLL.CO/GLOVEREGULATIONS
WWW.CLEANINGMAG.COM
ISSN: 1473 723X © Quartz Business Media, 2018 All rights reserved. No part of this publication may be reproduced in any form or by any means, without prior permission of the copyright owner. Printed by Pensord Press Ltd, Cardiff, UK
SEPTEMBER 2018 37
DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT
CONTACT US TO BOOK YOUR STAND Organised by
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In partnership with British Cleaning Council
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Reserve your stand now for the best rates and
event in the UK and attracts many exhibitors
THE EVENT BRINGING TOGETHER 10,000
and visitors from overseas. With over 10,000
• Contract cleaners
professionals regularly registering to attend this
• Facilities managers
best location at THE CLEANING SHOW 2019. This popular exhibition is the largest cleaning
biennial industry gathering, this is an opportunity to launch new products, meet a wide range of buyers face-to-face, build your prospect databases and generate media exposure.
CONTACT US TO FIND OUT MORE… Vanessa Van Santen-Smith Sales Director T: +44 (0)1737 855 041 E: vanessavss@quartzltd.com
WWW.CLEANINGSHOW.CO.UK/LONDON
• Healthcare estate managers • Hospitality, leisure and retail managers • Public service providers • Local government • Product and service providers
@TheCleaningShow
CleaningShow
Products & Services Directory COMPUTER SOFTWARE
to advertise call 01737 855086 HYGIENE SUPPLIES
FULLY INTEGRATED SOFTWARE
FOR CLEANING CONTRACTORS
| +44 (0)1732 832888 | businessteam@templa.com | www.templacms.co.uk
GUM REMOVAL
GUM & GRAFFITI REMOVAL
SELF CONTAINED MOBILE VAN OR TRAILER Trafalgar Cleaning Equipment
01403 273 444 SOFTWARE / TECHNOLOGY
Products & Services Directory DON’T MISS THE UK’S LARGEST CLEANING & HYGIENE EVENT THE
CLEANING SHOW 2019 19 –21 MARCH • EXCEL • LONDON Organised by
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To reach your potential customers advertise in C&M’s new Products and Services Directory. Contact us today to discuss your requirements: Contact: Michelle Andrews on Tel: 01737 855086 Email: michelleandrews@quartzltd.com
THE RESULTS ARE CLEAR. See your business in a different light. Say goodbye to soggy cloths and dirty buckets. The lightweight WVP 10 Window and Surface Cleaner is the brighter way to clean all your flat surfaces – quickly and easily. Its long battery life, durable construction and powerful suction mean you’ll get the job done brilliantly, time after time. And when your premises look the business, your customers and employees will appreciate it – and so will your bottom line. Find out how the WVP 10 can help your business at www.karcher.co.uk/clear-results