REALinfo - July 2014

JUly ● 2014

REALinfo Updates

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Ethics

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Statistics

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Maps

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News

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Community

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Events

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In Brief

News and Information Resource for MEMBERS

Association Updates – page 2

Celebrate YOUR Community

Smithville – page 3

Bits & Bytes – pages 4 and 10

RAHB/RECO/OREA News

– page 5

From the Board Table

– page 6

Anti-Spam Legislation – pages 7 to 9

Tech News

Beware the Trojan – page 11

RAHB Sales & Stats Maps

Office Closure

The RAHB office will be closed on Monday, August 4 for Civic Holiday and will reopen Tuesday, August 5 at 8:30 a.m.

– pages 12 and 13

Realty Shoppe – page 14

New Members – page 14

Mark Your Calendar

– page 15

Register for OREA's "Emerge" Conference – back page

Empowering REALTORS ® to Succeed

Download Full version

Established in 1921, the REALTORS® Association of Hamilton-Burlington (RAHB) represents more than 2,600 real estate brokers and salespersons from Hamilton, Burlington, and surrounding areas. Members of the association may use the REALTOR® trademark, which identifies them as real estate professionals who subscribe to a strict code of ethics.

The Association operates the local Multiple Listing Service® (MLS®) System and provides ongoing professional education courses for its members.

In addition, RAHB is an active participant in the Home Ownership Affordability Partnership (HOAP) and holds an annual auction in support of local charities. Advertisements of local MLS® property listings and information about the services provided by a REALTOR® can be found at www.REALTOR.ca.

More information about RAHB is available at www.rahb.ca.

Mission Statement Empowering REALTORS® to Succeed

President

Tim Mattioli 905.575.5478 President-Elect Donna Bacher

905.574.4600

Vice-President Sean Morrison

905.662.6666

Immediate Past President Bruce Moran 905.522.6001 Directors Kim Alvarez 905.335.3042 Rochelle Edwards 905.639.3300 Gary Herron 905.388.1110 Bill Lawson 905.338.9000 Paul Martindale 905.572.9465 Dave Nichols 905.634.7755 Gloria Payton 905.574.9889 Lou Piriano 905.628.6625

REALinfo ● JULY ● 2014

Realinfo is published monthly by the REALTORS® Association of Hamilton-Burlington(RAHB)

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505 York Boulevard, Hamilton ON L8R 3K4 T.: 905.529.8101 F.: 905.529.4349 MLS® F.: 905.529.6636 Help Desk T.: 905.667.4650 Realty Shoppe: T.: 905.529.5979 F.: 905.529.7109 Email: info@rahb.ca Web site: www.rahb.ca Intranet site: www.realtorlink.ca Editor: Valerie Webster Editorial Assistant: Sheila Sferrazza Design: Maggie Inglis In-house Products: RAHB Print Services

Update Association

Quarterly Reports

Arbitration, Discipline and Professional Standards

There were no Arbitration or Discipline hearings during the second quarter. The Professional Standards Committee reviewed six new complaints, two of which are being investigated by RAHB and four which were deemed to fall under RECO’s jurisdiction.

Contact: Wilf Wallace, Don Inglehart and Ann Cosens

Government Relations

The Government Relations committee had a busy second quarter. Between a call-toaction to members to oppose the spread of the Municipal Land Transfer Tax, CREA PAC Days and planning for the municipal election in the fall, the GRC has been active at all levels of government.

In May, the committee heard about the campaign for a Complete Streets policy in Hamilton. Planning is underway to hold an information session for members interested in learning more about Complete Streets and the implications for real estate.

Contact: Ann Cosens

Membership Area Representation Committee (MARC)

MARC hosted three town hall meetings in April – in Ancaster, Burlington, and Grimsby – and plans to visit Dunnville and Burlington this fall. MARC enjoyed strong support at REALTOR® CONNECTIONS in March, thanks to the RAHB members who visited the MARC booth in the Member Services area. MARC continued its review of various sponsorship opportunities within the RAHB market area, and recently supported the Caledonia Canada Day Celebrations, the Dunnville Rotary Golf Tournament and the Burlington Chamber of Commerce Small Business Week Breakfast and Economic Forecast.

Contact: Rochelle Edwards

Professional Development

The Committee offered 11 CE courses during the last quarter. New course topics

included iPad Hands-on, Smart Videos, Tarion and Canada’s Anti Spam Legislation.

In addition, RAHB offered the ConsumerCertified Real Estate Consultant® (C-CREC®) Designation course. There are no CE courses scheduled during the summer months and courses will resume in the fall.

The Accredited Senior Agent (ASA) Designation course will be offered September 10 and 11 at RAHB. Professional Development Days will be held at RAHB October 7-9 – view the brochure under the Education tab either in FUSION, on Message of the Day (MOD) or through REALTOR Link®.

Contact: Hank Balfoort

Regional Commercial Council (RCC)

Over 100 attendees, speakers and sponsors enjoyed a full morning of education and networking at the RCC Commercial Summit on April 24, 2014 at the Royal Botanical Gardens. The theme of the Summit was “Regional Growth Opportunities”.

The RCC recommended a number of commercial education courses and two will be offered at RAHB’s Professional Development Days in October.

RCC members and the commercial REALTOR® brand will soon receive additional exposure when the One-Stop for Businesses department at the City of Hamilton makes RCC promotional materials available to their clients.

The RCC Election will return as a morning event later this year – watch for details regarding the Election Breakfast. Please consider volunteering your time on the RCC – full RCC members who have been members in good standing for at least one year may be nominated for the election.

Contact: Paul Martindale

Smithville

CelebrateyourCommunity

All communities profiled in Realinfo are within RAHB's market area*

Smithville has a rich historical background and strong agricultural roots, and is considered “the hub of the Niagara Peninsula”. (census 2011)

Population:

● 4,491

Geographic location:

● Smithville

Historical facts:

● Smithville

Places of interest:

Events:

was first called Griffintown, after United Empire Loyalist Richard Griffin and his family, who settled on 9th Concession on the Twenty Mile Creek in Grimsby (later South Grimsby) Township.

The village was renamed Smithville, in memory of Richard Griffin’s wife, whose maiden name was Mary Smith. ● Richard’s son Ned, who chose the village site, built the first house. ● Smith Griffin built a treadwheel in 1810 and later built a dam and mill on the Twenty Mile Creek. Smith also started an ashery, while his brother Ned opened a general store. ● By 1849, Smithville had reached a population of about 150 and was granted a post office. By this time, the settlement had a grist mill, saw mill, carding machine and cloth factory, four stores, a machine shop, tannery, two blacksmiths, two tailors and two shoemakers. ● Smithville became a police village in 1887; however by 1889 the village again became part of South Grimsby Township. It was not until 1914 that Smithville was reorganized into a police village on a more permanent basis. ● In 1884, the Ontario Legislature granted the TH&B Railway Company the right to build a rail line from Toronto to Buffalo, and the rail line ran through Smithville. A station was built and in 1895 the first train stopped in Smithville. The station was unfortunately struck by lightning and burned; a new station was built around 1903. It continued as a passenger station until 1981. ● By the 1950’s Smithville’s population had grown to approximately 1000. ● Smithville, along with the remainder of South Grimsby Township, was amalgamated into the Township of West Lincoln in 1970.

● The

Smithville train station suffered years of neglect after it ceased operation as a passenger station.

The station was eventually purchased and restored by the Lincoln Historical Society and is presently the site of the West Lincoln Chamber of Commerce. ● The Murgatroyd Parkette at the corner of Griffin and St. Catharines Street features the town clock (from the original post offices) mounted on a pedestal. ● Smithville Farmers’ Market runs from May to October annually.

● The

annual Poultry Fest Niagara is held in June. The event features a classic car and truck show, craft show and sale, agricultural competitions, and live entertainment for all ages. www.poultryfest.ca. ● The West Niagara Fair is held annually on Labour Day Weekend; in 2014, it will run from September 4 through 7. http://www.westniagarafair.ca/ Sources: Wikipedia; West Lincoln Historical Society; West Lincoln Chamber of Commerce; photo by Mark Wasilewski

* Including: Ancaster, Burlington, Caistor, Caledonia, Canborough, Cayuga, Dundas, Dunn, Dunnville, Flamborough, Glanbrook, Grimsby, Hagersville, Hamilton, Moulton, Oneida, Rainham, Seneca, Sherbrooke, Smithville, Stoney Creek, Waterdown, West Lincoln and their environs.

REALinfo ● JULY ● 2014

is located on Highway 20 between Hamilton and Niagara Falls, at RAHB’s easterly boundary in district 57.

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BITS Bytes &

Look4Homes

now available!

Look4Homes is *the* app for the STARRS

associations (RAHB, Niagara, Brantford and Simcoe) and their clients:

• Invite clients to install your personalized Look4Homes • contacts and searches are in synch with Fusion • share listings with your clients • two-way communication with clients • see the properties your clients have marked as their favourites Look4Homes will work on your iPhone, iPad or Android and will work on other mobile devices such as Blackberry, via the browser.

The REALTOR® area of the app – which you access using your usual Clareity log in credentials – includes detailed information about how to set up client accounts, invite your clients to “their” section and how to use each of the features. This information is accessed via the Help link on the sidebar menu.

Your clients and other home buyers will also find Look4Homes valuable: They can • view properties on interactive map searching using GPS location-based technology on the iPhone and Android platforms • search using all the usual search criteria, including price range and number of beds and baths • easily see all property details including multiple photos, price, property details and descriptions • save properties for easy review later, or share them via text, email, Facebook or Twitter • flag properties as favourites and automatically send them to their REALTOR® Download Look4Homes from the Android Market – at the time of writing, it was expected by early July.

The app should be available in the iStore by the middle of July.

REALinfo ● JULY ● 2014

You can also use the mobile HTML Browser version of Look4Homes - go to

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http://look4homes.starrs.ca http://m.starrs.ca http://mobile.starrs.ca If you have any questions, contact support@starrs.ca or call 905.667.4650 (RAHB MLS® helpline).

Fusion Experience app discontinued CoreLogic is no longer offering or supporting Fusion Experience.

Users who want to continue using a virtualization solution to access Fusion can download the Puffin Browser or Photon Flash browsers from the App Store.

Once Puffin or Photon is installed, users can navigate to the login page and enter their regular user name and password to log in.

Members using devices that don’t support Flash and who want to be able to access Fusion from the Single Sign On (SSO), go to the SSO (rahb.starrs.ca) using Puffin or Photon, and then open Fusion in a new window – no more going back and forth between the SSO and Fusion Experience.

Have you tried the new Single Sign On yet?

What’s a single sign on, or SSO? It’s a site where you log in once, and then navigate to the following RAHB applications without having to log in again: • Fusion* • WEBForms® • REALTOR Link® • CONNECT • Statistical Information Management (SIM) and • OpenHouses.ca And there’s more! From the Single Sign On page, you can take links to Point2 Agent, Property Panorama, Canada Post, Cities of Hamilton and Burlington, OREA, CREA, RECO, rahb.ca, the RAHB blog, MPAC, MLS® Dailies, MLS® topsheets, Education/Account Services and the online Realty Shoppe.

Just go to http://rahb.starrs.ca and see what it’s all about! *Note: iPad users – use the Puffin or Photon Browers to access the SSO, and you can easily link to Fusion. continued on page 10

RAHB News

New regional MLS ® Database in the works

R

AHB will be part of an expanded regional MLS® database as early as spring of next year.

RAHB and the three other STARRS associations (Niagara, Brantford and Simcoe) will be joining with the Oakville/ Milton, Cambridge, Kitchener-Waterloo and Guelph real estate associations to create a new regional MLS® database. This new shared database will allow members from all eight associations to access listing information from any of the eight regions.

CoreLogic, RAHB’s current MLS® supplier, is building the regional database on the new Matrix platform. The new Matrix system is proving to be a more intuitive, userfriendly system than Fusion.

All eight associations will be equal partners in this new venture. Representatives from each association have already met to work out the data sets, data forms, the business plan, rules and regulations and MLS® policies.

It has been agreed that members of all associations will use the same data forms and be subject to the same rules and regulations.

RAHB’s Board of Directors has appointed two members – the MLS® Chair (currently Sean Morrison) and member-at-large Dan Gies – to the governing board of the regional database.

RECO News

Watch for more information in the coming months.

R

RECO has a new app

ECO unveiled its new mobile app, MyRECO Certificate, at its annual general meeting on June 19.

The app allows registrants to display their RECO registration certificate on their mobile device, in real time. MyRECO Certificate can be used in lieu of the paper registration certificate.

Members of the public can also download the app and use it to verify the registration of a real estate professional by scanning the QR code on the registrant’s digital certificate.

MyRECO Certificate is available for iPhone and Android devices. A Blackberry 10 version will be released soon.

Contact RECO for more information.

Real estate News

National Association of REALTORS ® Looking for Canadians

T

he National Association of REALTORS® (NAR)

is inviting Canadian REALTORS® to attend the 2014 REALTORS® Conference & Expo from November 7-10, 2014 in New Orleans, Louisiana.

The REALTORS® Conference and Expo is NAR’s biggest annual gathering and the largest meeting for real estate practitioners. It is four days packed with education, networking, motivation and fun.

For more information about the conference, go to http://www.realtor.org/convention.nsf?openData base&cid=CE14020.

Brokerages have a chance to win the monthly “Co-Marketing Contest” and receive a VIP conference prize package, which includes free conference registration, VIP passes and a $100 USD gift card.

All you have to do is promote the conference to your office and send copies of your marketing material to convinfo@REALTORS.org. A draw will be made each month from June to September, for a total of four prizes.

For more details, go to http://www.realtor.org/ convention.nsf/pages/comarketingguidelines? opendocument&cid=CE14020

® realtors Care

Be the (Volunteer) Heart of the Games

L

ooking for a great way to serve your community and show that Hamilton spirit to the world? Why not volunteer for the 2015 Pan Am Games?

Volunteer applications are still being accepted for the Hamilton area – go to http://www.toronto2015.org/volunteer for more information and to register.

REALinfo ● JULY ● 2014

5

Ethicscorner

S

What would you do?

ophie Salesperson got off the phone after a heated conversation with Mary, who was new to the real estate business and worked for a different Brokerage. Sophie had been dealing with Mary over the last several weeks and they just did not see eye to eye.

Mary had proven to be very aggressive when things did not go her way, and seemed determined that Sophie was now her enemy.

Sophie had to put her annoyance at Mary aside, however, as she was running a bit late and had to get to the public open house on her newest listing.

As bad luck would have it, Mary showed up at the open house, along with her buyer. Mary immediately went on the attack. Sophie tried to take the high road – she moved to an adjoining room in the house, hoping that Mary and her client would leave soon.

Services MEMBER

Have you discovered RAHB's online Realty Shoppe yet?

Use the link in the Single Sign On (http://rahb.starrs. ca) or in Smart Links in Fusion to browse Realty Shoppe merchandise or shop online!

Pay for your order using Visa, MasterCard or American Express, then pick up your merchandise at the Realty Shoppe or have it delivered to your office if your office is on a regular RAHB delivery route.

For further information, contact the Realty Shoppe at 905.529.5979.

Tax Rates Looking for municipal tax rates? Links to municipal tax information are now located in Fusion – go to “Resource Links” and scroll down to “Local Tax Information Links”.

Mary, however, was determined to have the last word and she followed close behind Sophie.

The open house was busy and people were well within hearing range. Sophie finally had enough and politely asked Mary to quickly show the property to her buyer and leave. Mary complied but, as she was leaving, said very loudly for all to hear, ”I wouldn’t buy anything from this person - she doesn’t know what she’s doing” and then she marched out. Sophie was very embarrassed, and those at the open house looked embarrassed at having had to listen to the exchange.

REALinfo ● JULY ● 2014

Is there anything Sophie can do about Mary?

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A

t their June meeting, the Board of Directors made a number of decisions: • following review of the feedback from the General Membership Meeting, the Board tabled the implementation of the Home Price Index pending further consultation with members.

• the Board approved a comprehensive membership survey that will take place in September. Members

Tab le From the board

will receive more information closer to the date.

• the Board appointed two members to sit as Governors on the new Ontario Regional MLS® Service: the current MLS® Committee Chair, Sean Morrison, and Dan Gies.

• The Board approved a $32,250 donation to the REALTORS Care® Foundation, to be presented at the Motorcycle Ride for Charity on July 9.

In the News

C

New anti-spam legislation now in effect

anada’s new anti-spam laws took effect express consent for three years, provided the July 1. Do you know how it will affect the way relationship existed before the new rules come you do business? into force.

Read CREA’s Guidance on Canada’s Anti-Spam Legislation (CASL) for REALTOR® Members online or download the publication. The guide book can be found on REALTOR Link® – go to the CREA home page, click on REALTOR® Resources and scroll down to the “Compliance Centre” – the publication is near the end of the Compliance section.

Check out the Compliance Flow Chart created by CREA (centre pages of this issue of REALinfo). The easy-to-use chart helps you determine what you need to do to be in compliance with the new legislation.

Canada's Anti-Spam Legislation exerpt from the REALTOR® Action Network website

- https://www.votervoice.net/RAN/1/Campaigns/31992/Respond

When the [CASL] legislation was introduced in 2009, Canada was the only G8 country without a framework to protect consumers from spam. In this context, implementation was a matter of when, and not if.

CREA’s goal at the outset was to preserve critical electronic marketing practices of REALTORS® and to significantly and substantively ease the compliance burden. On July 1, 2014, the legislation and regulations take effect.

Canada’s Anti-Spam Legislation (CASL) is a consentbased framework. This means that a sender requires the prior consent of the recipient of an email in order to send a commercial electronic message. Consent can either be expressly provided or implied according to specific scenarios in the legislation.

CREA’s Efforts CREA and REALTORS® carved out nine significant changes that will make it easier for REALTORS® to maintain and build client relationship under CASL: • REALTORS are able to follow-up on third-party referrals. Provided the person making the referral has a relationship with the prospective client, a REALTOR® can send a single message to the potential client by including the name of the person who made the referral. ®

• A transitional provision allows REALTORS® to send electronic messages to clients without

• The amount of time REALTORS® can stay in touch with a client without express consent after a sale was extended by an additional six months to 24 months total. REALTORS® can follow up with a potential client after exchanging contact information, including at a networking event, so long as the message is relevant to the recipient’s business.

• Express consent to send commercial electronic messages can be obtained orally or in writing.

Prior to our lobbying efforts consent could only be acquired in writing.

• A tremendous amount of information about the sender was required in a request for consent to send an email. Our efforts reduced the required information significantly to include only basic contact details.

• A requirement to have a website in order to send a commercial electronic message was removed.

• The regime’s unsubscribe requirement was significantly streamlined. REALTORS® only need to provide a single functioning unsubscribe mechanism to consumers.

• The private right of action in the legislation, which allows consumers to take legal action against those who violate the rules, has been delayed by three years. This removes initial uncertainty about how this measure may be applied against businesses, particularly those who mistakenly contravene the law.

• New resource materials are available to help REALTOR® members more easily comply with Canada’s Anti-Spam Legislation (CASL), CREA has developed both brief and detailed resources: Guidance on Canada’s Anti-Spam Legislation (CREA) for REALTOR® Members, provides a comprehensive description of CASL and what members need to do to comply. Summary Guidance on Canada’s Anti-Spam Legislation (CREA) for REALTOR® Members aims to be a reminder of members’ obligations.

REALinfo ● JULY ● 2014

Find out more about the legislation:

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1

Is the email a commercial electronic message (CEM)? # Is the message to an electronic account? # Does the message encourage participation in a commercial activity?

NOTE that messages that solely relate to a real estate transaction are not CEMs.

NO

YES

send

3

NO

4

Can consent be implied? # Is the email the first message being sent to follow up on a referral? # Do you have an existing business relationship with the recipient? # Do you have an existing non-business relationship with the recipient? # Has the recipient published their email address and the message relates to their business? # Has the recipient disclosed their email address to you and the message relates to their professional capacity?

YES

Have you obtained express consent? # Have you requested consent setting out the purpose for which consent is being sought, your name and contact information, and a statement that the consent may be withdrawn at any time? # Do you have a record of when and how the consent was obtained?

REALinfo â—? JULY â—? 2014

NO

8

do not send

YES

NOTE: this flow chart is intended to be a quick reference guide only. Members should read CR materials before using flow the flow NOTE: this chartchart. is intended to be a quick reference guide only. Members should read CREA's CASL Compliance materials before using the flow chart.

Compliance Flow Chart

Canada’s Anti-Spam Law (CASL) 2

Is the CEM exempt from CASL? # Is it to family or friends? # Is it an inquiry about a product or service? # Is it a response to an inquiry or complaint about a product or service? # Is it being sent to a co-worker? # Is it being sent to an employee of another company that your company has a relationship with? # Is it to enforce a legal right?

NO

5

YES send

Does the CEM include the required information? # Does it include your name or the name by which you carry on business? # If you are sending the message on behalf of someone else, does the CEM also include the name of the other person and an indication that you are sending the message on their behalf? # Does the CEM include your contact information or the contact information for the person you are sending the message on behalf of, including a physical address, and either a telephone number, email address, or web address?

YES

NO

6 do not send

Does the CEM include an unsubscribe mechanism? # Is the unsubscribe electronic? # Will take effect in less than ten business days? # Is it available at no cost to the recipient?

NO

YES

REA’s CASL compliance do not send

send

REALinfo ● JULY ● 2014

S

News CREA

© 2014 The Canadian Real Estate Association

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BITS & BYTES continued from page 4

Resize your photos for upload Tech HelpLine has provided advice on how to deal with photos too large for upload.

Many REALTORS® upload photos to their MLS® and other real estate web sites.

Photos that are taken at a high resolution (High Quality) save as large files - sometimes, too large for upload to those web sites.

Below are simple resize steps for both Window and Mac users.

Windows Solution: Use the Image Resizer for Windows, courtesy of CodePlex. This utility will allow you to safely and quickly resize your photos. Although designed for Windows XP, this program should also install on Windows Vista, Windows 7, and even Windows 8.

REALinfo ● JULY ● 2014

Here is how: 1. Go to the URL: https://imageresizer.codeplex.com/ 2. Select the "DOWNLOADS" tab.

3. Halfway down the page, you will see a green icon and the words “Image Resizer.” Click on that hyperlink to begin downloading the utility.

4. You’ll be prompted to “RUN” it and “Agree to [their] Terms.” (Do so, and then give it a minute or so to complete the download).

5. Then, in your files, select the photo you would like to resize. (You may also select multiple photos by holding the “Ctrl” key and left-clicking on different photos.)

6. Once your photo(s) are selected, right click a photo and choose the “Resize Pictures” option from the menu box.

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•

Clicking on this option brings up a dialogue box that gives you the size options. You can choose the default Small to Large sizes, or make Custom sizes that fit your needs.

• You’ll also notice that there is a ‘Replace the Originals’ setting. I do not recommend this setting because it is preferable to have both versions available: the smaller (lower quality) one and the larger (better quality) one, rather than having only the smaller (lower quality) photo.

Mac Solution: Macs have a built in process for resizing. It’s a five step procedure using the Preview App on Mac OSX. Here are the steps: 1. Select multiple pictures and open them using “Preview.”

2. Use the key combination “Command + A,” which will select all your photos.

3. Go to “Tools” and then “Adjust Size.”

4. On the window that comes up, you can choose what height and width you would like to make your photo.

5. Then, • if you wish to replace the large (better quality) file with the smaller (lower quality) file, go to “Files> Save All.” • if you wish to keep the large (better quality) file and the smaller (lower quality) file, go to “File>Export Selected Images” or “Save As.” If you run into any complications, contact Tech HelpLine at 877.573.8104 or www.techhelpline.com – Monday to Friday, 9 a.m. – 8 p.m.; Saturday 9 a.m. to 5 p.m. ET.

Beware the Trojan!

News Tech

Here’s some excellent information about ransomware trojans from Tech HelpLine – Have you heard of ransomware trojans?

These are viruses that lock down your files and your computer and ask you for payment to restore your access to them.

Some well-known ransomeware trojans are CyrptoLocker, CryptoWall, CryptoDefense and CryptoBit - all these come from the same developer.

opens only the essentials, which shouldn’t include cryptolocker.)

2. From there, run the program named ListCrilock.exe • This program will list all your files that the virus has already encrypted.

This complex Trojan is notorious when it comes to locking down your files, as well as your ability to access it. To give you an example of how potent this is, it uses a DNS Sink Hole to cover its tracks; it redirects any possible way of routing to the source and throws it into limbo. You could lose all your files permanently – even if you pay the ransom.

3. Back up anything new worth backing up in a different external drive and turn the computer off.

Prevention: 1. Constantly back up all your files in an external hard drive or a cloud program.

What not to do: Unless it is in SafeMode….

1. Do not plug in anything such as a USB Drive, Camera, SD Card.

2. Never open emails with attachments from unrecognized senders.

3. Be careful what you download from websites unless they are from a legitimate source.

If you have been infected (and you choose not to pay the ransom): 1. The first thing you want to do is turn the computer off and start it up in safe-mode with networking.

• To start safe mode: turn the computer on and start tapping the F8 key until you have the option to select safe mode with networking (This mode

4. Have a local tech clear any CryptoLocker remnants.

I personally advise a wipe and reload of the computer; I would not risk there being one piece of that virus left on my computer.

2. Do not connect to a network drive; it will encrypt anything there too.

3. Do not panic; be sure to contact a local tech immediately.

Contributions to this article were made

by Harry Albert, Tech Helpline Technical Analyst.

Reprinted with permission.

REALinfo ● JULY ● 2014

These are not your average malware that can be removed with a scan. These are nasty, advanced ransomware that affect your computer in a way from which you cannot recover. Using a 2048-bit RSA encryption, it locks as many files as it can before you even know it is on your computer. Then, it asks you for payment to recover them. Payment demands can range between $300 to $2,300.

Choosing to pay or not pay the ransom is your decision; nevertheless, I do not recommend it.

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Statistics UPDATE

p to - 199,999 00,000 - 299,999 00,000 - 399,999 00,000 - 499,999

00,000 - 599,999 00,000 +

183 372 371 240 148 211

RAHB Sales – June 2014 Residential Property Type

Residential Sales – by Price Range (total 1525 1 Storey 386 sales) 1.5 Storey 14 2 Storey12% 2.5 Storey 3 Storey 3 Level Split 4 Level Split 24% Split 5 Level R-Ern Other

138 712 Up to $199,999 Up to 54- 199,999 $ $ 200,000 299,999 - 299,999 32 -200,000 $ 37 $-300,000 300,000 399,999 - 399,999 78 $ 499,999 - $499,999 400,000 -400,000 15 $ $ 500,000 -500,000 599,999 - 599,999 47 $ 600,000 26 +600,000 +

%

10% 16%

Residential Sales – by Property Type 1 StoreyType Commercial Property Farm 1.5 Storey Vacant Land 2 Storey Commercial 2.5 Storey Multi Residential 3 Storey

24%

4%

3%

2%

% 2% 1% 3

1 St

6%

1.5

27%

2 St

3 Level Split

2.5

3 5 Level Split14 14 Raised Ranch 6

9

%

4 Level Split

43

%

3 St

3 Le

4 Le

Other

5 Le

R-Er

Commercial Sales – by Property Type (total 47 sales) 18%

16% Farm

REALinfo ● JULY ● 2014

20%

12

46%

Farm

Vacant Land

Vacant Land Business

Commercial

Multi Residential

Multi Residential

For monthly stats release, including seasonally adjusted and actual charts, go to REALTOR Link® – RAHB Statistics, the RAHB public website (www.rahb.ca) or your email inbox - the stats release is sent to every member each month.

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63

(6) 419,167

AD TY RO

TWEN

56

(3) 335,000

$

NIAGARA/HALDIMA

(9) 303,026

$

TWENTY ROAD

(2) 447,500

(9) 191,618

$

ND - NORFOLK

MO

)

#3

E IN AD RO

AND

NL

NANTICOKE/HALDIM

61

GRAND RIV ER

W TO

(6) 278,317

$

MUNICIPAL BOUNDAR Y

NN

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L TA

62

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(H

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(0) $ 0

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71

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$

KING ST. W.

57

$

64

PL AN

70

(59) 367,562

55

REGIONAL BOUNDAR Y

CALE DONI A BY-PA SS

(17) 302,471

(4) 422,000

$

HWY #20

HALDIBROOK ROAD

D GREENS ROA

$

(8) 246,251

$

53 2 R.R. #2

SENECA ONONDAGA TOWNLINE

Outlying

MLS® DISTRICT BOUNDARY BETWEEN HAMILTON/GLANBROOK

RIDGE ROAD

52

54

(46) $381,428

367,010

O OR SB D IN OA GA E R R N TO LI IS WN CA TO

BRANT/HAMILTON

HWY #53

$

ROAD WESTBROOK

42

(60) $ 513,332

50

HWY #20

GLANCASTER ROAD MLS® DISTRICT BOUNDARY BETWEEN ANCASTER/GLANBROOK

$

51(76)

RY DA N UN OL BOINC AL /L IP Y IC SB UN IM M GR

D

(43) 445,724

(40) $ 351,894

GRAYS ROAD

HW

40 41

DAR Y OUN SBY ICT B /GRIM DISTR REEK MLS EY C STON EEN BETW

(7) HWY #6 476,129Y #5

$

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44

60

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(7) 267,129

$

AND

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65 (4)

TO W W AL N LI PO $ N LE E R -RA O A IN D H (R A .R M .# 53 )

LAKE ERIE

163,500

NE

TO RS HE AT INT PO

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REALinfo ● JULY ● 2014

#6

PA (4 RK th S C ID O E N D .R R D IV .E E .)

TO P W U N SL LI IN N C E H R O A D

(49) $ 338,147

$

D. YS R GRA

(47) 298,941

$

18

GE UPPER GA

16

MOHAWK RD. E

.

MOHAWK RD. E

K RD. W

MOHAW

(22) $ 286,586

20 Y#

15

9

$ 341,59

24

25

17$ (56) 251,270

VD BL

(26)

7

275,65

MAIN ST.

SHERMAN ACCESS

(8)

242,625

$

QUEENSTON RD.

HW

(4

$

20

27

(36)

W RO NB

$

22

203,176

12

(43) 208,059

CONFEDERATION PARK

191,219

$

MT

3)

4

RTH AVE.

MAIN ST. 27 wy ,8 03 H (25)

74 $3

BARTON ST. $

23

KENILWO

$

(12) $ 130,913

LINE

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A

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(16) 11 10 300,493

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$

LAKE ONTARIO

21

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UGH

W TO

(9) 402,439 VE GO

(8) 227,938

$ HAMILTON HARBOUR

(3) 360,500

29

WENTWORT

LE

D

$

BURLINGTON BAY

570,

$

ID

OO RL

#6

ES UPPER JAM

ORO

M

45

/HA

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DA

UN

Hamilton

CANADA CENTRE FOR INLAND WATERS

(4) 450,750

(1

BO

30

(40) 453,094

$

$

MILB

HWY

TE WA

50

10 - 12 23, 24, 27, 28 & 29 13, 14, 20, 21 & 22 15, 16, 17, 18, 25 & 26 30 - 36, 38 40, 43 - 45 41 42 46 50 - 52 53 54 - 55 56 57 61 62 63/70 71/64 65 60 60

(13)

N TO MIL

7 4,88

31

(35) 7 554,99

JAMES ST.

Hamilton West Hamilton East Hamilton Centre Hamilton Mountain Burlington Flamborough Dundas Ancaster Waterdown Stoney Creek Glanbrook Grimsby West Lincoln Smithville Dunnville Cayuga Calendonia/Hagersville Onieda/Seneca Rainham Canborough/Dunn Moulton/Sherbrooke

$

$

(44) 695,040

$

D

(31)

HWY

LINE

RE

(45) 513,823

32

HAMILTON EK STONEY CRE

#5

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KING RD.

AD RO OAD) R RE GO ON. C 1th

LPH

EE

34

GUE

ST

9

92 890,

(#) Residential Unit Sales

33 E

(111) 503,457 N

U (D$

ER ST N LTO

$

A D

BUR LOAK DRIV

35

MI

D

(7)

S

CA

RY

ER

) T.

S

HA

D

A O R

36

38

(R

AN

.

.R

E RO AD

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MAIN

#2

EW

TRE

5)

RAHB Average Price by District June 2014

(27) $ 511,196

N

Burlington

AREA Maps

13

Shoppe

REALTY

Shoppe online

NEW!

Limited quantities – shop early for best selection!

REALTOR® Canvas Bag

Amy Washington

Andrew Burnett

Halton Heritage Realty Inc., Brokerage

Daniel Baboyounanadeh Joseph Grguric

REALTOR Rally Drawstring Backpack

Homelife Professionals Realty Inc., Brokerage

Irum Doyle Patty Oliveira Sandy MacKay

Keller Williams Edge Realty Inc., Brokerage

Cindy Murrell-Wright

Judy Marsales Real Estate Ltd., Brokerage

Hilary Wrathall

One Percent Realty Ltd., Brokerage

$

8.15 ea.*

Customer Appreciation Draw

RAHB members who make a purchase, in person, before July 30, are eligible to enter their business card to win two tickets to Canada’s Wonderland (good for any one day of the 2014 season). Drop by the Shoppe and enter today!

REALinfo ● JULY ● 2014

he REALTORS® Association of Hamilton -Burlington would like to extend a warm welcome to its newest members.

Mario Carvalho

®

14

T

May 21 to June 20

Coldwell Banker Pinnacle Real Estate Inc., Brokerage

14.05 ea.*

Large main compartment with cinch top.

Drawstring design for over-the-shoulder or backpack carry.

100% recyclable, hand washable, air permeable and fire resistant. A smart alternative to throw-away bags.

Dimensions 17.5" h x 13.5" w x 0.25" l

Welcome to RAHB

Century 21 Insight Realty Inc., Brokerage

Bag is 14.25" h x 20" w x 3" d with a zippered main compartment. Features the REALTOR® logo in white on one side

$

New Members

Did you know?

The Shoppe sells DISCOUNTED attraction tickets to Canada's Wonderland and African Lion Safari for personal use and client gifts.

Please call ahead to confirm availability. Purchase in person/FINAL SALE - no refunds or exchanges. * All applicable taxes are extra. Prices subject to change.

Monday – Friday, 8:30 a.m. – 4:30 p.m.

T.: 905.529.5979 F.: 905.529.7109 E.: realtyshoppe@rahb.ca

John Lennox Wayne Munden Max Hansen Desmond Watson

RE/MAX Escarpment Realty Inc., Brokerage

Alaa Yousif

RE/MAX Realty Specialists Inc., Brokerage

Adriana Sawyer Trang Duong David Robinson

Right At Home Realty Inc., Brokerage

Lisa Rayner

Sutton Group About Town Realty Inc., Brokerage

Kelli Harnett Stephen Rapson

Sutton Group Innovative Realty Inc., Brokerage

Professional Development

Held at RAHB – 505 York Blvd. – Lower Level C – Chambers Room M – McCullough Room

 Fusion Level 1 Tuesday, July 8 – C, 9 a.m. – noon Tuesday, July 22 – C, 9 a.m. – noon Wednesday, August 6 – C, 9 a.m. – noon Tuesday, August 19 – C, 9 a.m. – noon  Broker Load Thursday, July 17 – C, 9:30 a.m. – 11:30 a.m.

Thursday, August 7 – C, 9:30 a.m. – 11:30 a.m.

Thursday, August 14 – C, 9:30 a.m. – 11:30 a.m.  CMA Tuesday, July 29 – C, 9:30 a.m. – 11:30 a.m.  New Member Orientation (by invitation only) Friday, August 8 – M, 9 a.m. – 1 p.m.  Professional Development Days (formerly Education Week) Tuesday, October 7 – Thursday, October 9 – M To register for above courses, email Angela at angelam@rahb.ca or call 905.529.8101 x233 Articling Course  Real Property Law – M, 8:15 a.m. – 4:15 p.m.

Wednesday, August 13 – Friday, August 15 Wednesday, August 20 – Friday, August 22 NOTE: Register with OREA – 1.866.411.OREA

Board of Directors, Committee and Task Force Meetings Held at RAHB – 505 York Blvd. – First Floor T – Thompson Room P – Purnell Room

 Governance Wednesday, July 23 – T, 9:30 a.m.  Nomination Thursday, July 24 – T, 10 a.m.  Charity Auction Wednesday, July 30 – T, 1:30 p.m.  Finance Wednesday, August 13 – T, 9 a.m.

Upcoming Events  REALTORS Care® Foundation Motorcycle Ride for Charity Wednesday, July 9 – Kick off – 8:30 a.m. at the RAHB office, 505 York Blvd.  RAHB Charity Auction & Social Thursday, November 20 – Doors open at 6 p.m.

Michelangelo Events & Conference Centre 1555 Upper Ottawa, Hamilton

RAHB Office Closures Monday, August 4 for Civic Holiday Monday, September 1 for Labour Day Monday, October 13 for Thanksgiving Day

RAHB Professional Development Days ~~ October 7 – 9, 2014 ~~ RAHB members only – Register before September 5, 2014 – FREE After September 5, – $25 + HST/course Non-members – $45 + HST/course • Keep up to date and learn new skills • Network • Register for one or several sessions • Earn free credits

Course selections:

• Online Privacy and Security – Kathy Holgeveen – 3 CEs • Door Knocking and Cold Calling – How Passé – Amie Ferris – 3 CEs • Grow Your Business with Email and Social Media – Mark Brodsky – 2 CEs • Social Media Marketing Made Simple – Mark Brodsky – 1 CE • FINTRAC/PCMLTFA – Cassandra Agnew-Walker – 3 CEs • Review of Retrofit – Robert Simpson, Fire Prevention Officer – 3 CEs • Mould – Richard Merkley – 2 CEs Check out the Professional Development Days Booklet and register now! For more information, contact Angela at 905.529.8101 x 233 or angelam@rahb.ca

REALinfo ● JULY ● 2014

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News OREA

O

"Emerge" into the future!

REA’s Emerge “Moving you Forward with the Tools for Tomorrow” is a dynamic conference series aimed at REALTORS® engaged in improving their business. Bolstered by its success in 2013, OREA is offering EMERGE in six locations across the province in 2014: Friday, June 20

Northern

Thunder Bay

REALinfo ● JULY ● 2014

Monday, September 8 Northeastern Muskoka

Thursday, September 25 Central Markham Thursday, October 9

Southern

St. Catharines

Wednesday, October 29

Western

London

Thursday, November 13

Eastern

Kanata

Registration is now open and the fees are as follows: • Early bird pricing (3 weeks before the event) • Members: $59 +Tax • Non-members: $89 +Tax • Regular pricing • Members: $79 +Tax • Non-members: $109 +Tax For more information on EMERGE, go to www.orea.com/emerge or contact OREA at emerge@orea.com.

RAHB News

Scholarship Deadline

T

he deadline for submissions

for the Karan Barker Scholarship is Friday, August 1, 2014.

Scholarship applications can be found in the Membership Information section on REALTOR Link®.

Enjoy YOUR Summer!