Airport Experience News - Winter 2022

Page 22

SUPPLY CHAIN STRUGGLES Shortages And Delays Are Keeping Concessionaires On Their Toes BY SALLY KRAL

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A X NEWS WINTER 2022

The supply chain affects just about every aspect of our everyday lives. When all is going well and the supply chain is running as intended, it’s not something we even notice. That has changed dramatically since the COVID-19 pandemic hit. “I think most people right now can relate to the situation of going to the store and they’re either out of the products you need or they’re not in the right size or your preferred brand,” says Patrick Murray, executive vice president of SSP America. “Right before Thanksgiving, my wife sent me to the grocery store for sage and rosemary and neither was on the shelf.” Murray points out that there’s a lot behind those herbs, from the farm where they’re grown to the packaging facility to the distributor to the produce company which ultimately gets them to stores and restaurants. “Every one of those businesses requires


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