“I have a Disability, yes, that’s true, but all that really means is I may have to take a slightly different path than you.” - Robert M. Hensel, poet, writer, activist, holder of the Guiness World Record for the longest non-stop wheelie in a wheelchair.
AUGUST 2014
• THE PUBLIC PURSE IS NO GOLDEN GOOSE
• THE NDIS: WHERE ARE WE NOW?
ISSUE 232
CONTENTS
CONTENTS
16. COVER STORY
4/ Biz News 7/
20.
Inside Word
NDIS
10 / New Appointments 12/ Feature 14/ Comment
42. COMMUNITY
34 / VECCI 39 /
36. TRAVEL
Governance 45 / After Hours 50 / Cool Stuff
48. THE TECH GUY
51 / New Books
40. ARTS
ISSUE 232 AUGUST 2014
PUBLISHER
FOR ADVERTISING
Maureen Tayler
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BUSINESS NEWS | 2
EDITOR
MINE & YOURS: WE ALL LOSE
M
ine and yours seem like such simple concepts, and in the way that we first learn them, usually as toddlers, they are. As we mature and our relative understanding of the world expands, such things become more complex, more confused and ultimately more damaging. They are also concepts at the heart of much of the political debate that continues to rage in the aftermath of the Abbott Government’s first budget, they are at the core of our nation’s appalling asylum seeker and refugee policies, and they are the epicenter of the devastating conflicts that are tearing apart lives, families, nations and regional stabilities in too many parts of the world today. My country, your country; my religion, your religion; my home, your home; my money, your money; my policy, your policy … these are highly simplistic terms for highly complex concepts, yet from such arguments war, horror and greed are repeated throughout history. If all we do is focus on arguments of ‘this is mine and that’s yours’ then nothing will change. And as we become ever more connected in our communities, in our countries and across the world, what affects some will inevitably affect us all. That we sit here in Australia grieving for people in the Middle East, Africa, and those on board MH17 tells us this.
you a job because the people who know people who perhaps could get you a job aren’t your people, and the gradual loss of hope that your life will ever be anything different from what it is now... Part of the problem with how we attempt to tackle the advantage gap in Australia is that so many of the people who make the policy and program decisions that purportedly aim to break the cycle of disadvantage come from advantage. They do not and can not understand, and so often get it wrong. If, and for mine it remains a sizeable if, we as a nation are ever to really try to bridge the advantage gap then we need to make some tough decisions. First we need to look at how we resource those schools with the highest proportion of kids from disadvantaged backgrounds. That means shifting away from the idea of ‘fair for all’ when it comes to the education budget. It is a fallacy that education is fair for all, it isn’t and it never will be. Our resources need to target those who can’t afford to pay for those resources themselves. All handing out government money on an ‘each child gets this much’ basis does is generate unnecessary handouts to schools that don’t need it, but will certainly take it.
Closer to home, our own battles with ‘mine and yours’ centre on the concepts of advantage and disadvantage. Both of these concepts are very real in Australia, and as the push and pull of political debate so often descends into a focus on the smallest details, what should be the central points of advantage and disadvantage are lost – my inner cynic suggests this isn’t done by accident. Facing up honestly to the gap between advantage and disadvantage isn’t something we seem to have a lot of appetite for.
We need well funded literacy, numeracy and student welfare intervention services, but these alone won’t close the gap for young adults leaving schools with relatively few career prospects. We also need to implement entrepreneurship and mentoring and financial management training in schools, particularly those in low socio economic areas. We need to be showing kids what can be done and giving them the opportunity to learn how to do it for themselves. Because the thing about disadvantage is that it can become an advantage. People who have had to fight to succeed have something the privileged don’t have and can’t buy – a different perspective and a genuine hunger for a better life.
I’m not talking about disadvantage in the sense of having less than someone else, I’m talking about genuine disadvantage – poor education, no money, no job, not knowing anyone who could get
If all we ever do is argue over what’s mine and what’s yours, and act on the basis of ‘I don’t want to give up anything of mine so you can have a bit more,’ ultimately we all lose.
DAVINA MONTGOMERY BIZNEWSMAG.COM.AU | 3
BIZ NEWS
POLAR ISOLATION TO SPRINGBOARD ENTREPRENEURSHIP PORT DREDGING PROGRAM UNDERWAY
I
f you haven’t spotted it out on the bay yet, there is an enormous yellow backhoe dredger, with the amusing moniker Machiavelli, being put to serious use on the 15-week Geelong Dredging Program 2014. Heron Construction is contracted to do the $9 million dredging program and the company’s CEO said the program is “all about ensuring safe passage for the increasingly larger vessels that use our shipping lanes now and in the future.” The Heron-owned Machiavelli will work around the clock, removing up to 200,000 cubic metres of material from the sea bed during the program. Recreational users of Corio Bay must observe a 200-metre exclusion zone around Machiavelli while it is operating to ensure the public’s safety. The work will not impact on commercial shipping. ``We’ve put years of careful planning into this dredging project and contractors must abide by strict guidelines to ensure the protection of the marine environment,’’ said Victorian Regional Channels Authority’s Captain Peter McGovern. PHOTO COURTESY OF HERON CONSTRUCTION.
A
rresting the brain drain of Australian entrepreneurs is the motivation for a world-first Antarctic think-tank expedition including 117 startup entrepreneurs, investors and business leaders. It is hoped the unique experience will stimulate collaboration leading to increased investment in startup entrepreneurialism, as well as inspiring increased collaboration between the different generations of entrepreneurs who will be on board as passengers. Australia has a comparatively low level of angel investment and venture capital investment when compared with other developed countries. StartUp Aus puts angel investment in Australia at $0.95 per capita, compared to $6 in New Zealand, $64 in the USA, $11 in Canada and $10 in the UK; and venture capital investment per capita at $4.70 in Australia, $5 in NZ, $85 in the USA and $15 in the UK (all figures in US dollars). Perhaps more disappointingly, only 0.12% of Australian children have been exposed to entrepreneurship education, despite statistics suggesting 20% of students who participate in entrepreneurship training in high school will later start their own company. Trip organizer and Australian entrepreneur, Julio De Lafitte says, “Put simply, the different generations of Australian entrepreneurs aren’t speaking to each other. It is rare for the young tech-savvy start-ups to mix with the powerful entrepreneurs with the wealth. And let’s not forget the senior, retired entrepreneurs with a wealth of knowledge and contacts; these people would love to mentor a fledgling business and boast to their friends about the legacy they’ve helped establish.” EY Young Entrepreneur Of The Year 2013, Sebastien EckersleyMaslin will join the expedition, saying of its extreme location, “Both aspiring and successful entrepreneurs are overwhelmed with new information and opportunities 24x7 — business just doesn’t take a day off any more. What’s better than an enforced time-out at the bottom of the world?”
Corporate Authorised Representative of Roderick Insurance Brokers Pty Ltd. AFS Licence No. 246613 Car No. 366697
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BUSINESS NEWS | 4
Members of
BIZ NEWS
DRUGS AT WORK: IT’S A REAL PROBLEM
A
new poll has revealed how many Victorian employees take sick days or are affected by drugs at work. The poll, conducted by the Australian Drug Foundation, found 10% of Victorian employees had either taken a day off and/or gone to work feeling the effects of their drug use. In a large sample of Victorian workers, drugs were identified as illegal drugs, synthetic drugs and un-prescribed pharmaceutical medications. The Australian Drug Foundation’s Head of Workplace Services, Phillip Collins, said weekend drug use can have a major impact on workplace productivity, performance, absenteeism and office health and safety. “Feeling the after effects of weekend drug use can be just as problematic as being intoxicated on the job. Headaches, blurred vision, irritability, difficulty concentrating and extreme tiredness can all create organisational problems. “Drugs and alcohol cost Australian businesses $6 billion a year in lost productivity and absenteeism alone. Then there’s the serious health and safety risks in the workplace, particularly where employees operate machinery or drive vehicles.” Cannabis is the most commonly used illicit drug in Australia, with the most recent National Drug Strategy Household Survey finding that more than 20 per cent of 18-29 year olds had used cannabis in the last 12 months. Mr Collins said that many workplaces are now looking to drug testing as a solution to ensure workers aren’t under the influence of drugs while at work - but he warns that employers should be wary. “Drug testing isn’t the only solution, and simply will not work when delivered in isolation. All businesses need a formal workplace policy in conjunction with education, training and support programs.”
NEW AGED CARE FEE ESTIMATOR
T
he cost of aged care is an increasing concern and a new government aged care fee estimator has been developed and launched to at least help alleviate some of the uncertainty of what a future in aged care might cost. The fee estimator is available online for via phone. People using it enter their income and assets and receive an estimate of the fees they may be asked to pay when they enter residential care or access home care.” Launching the fee estimator, Federal Member for Corangamite, Sarah Henderson said, “Navigating the aged care system can be complex, but the Fee Estimator will help older people access personalised information to help them prepare for aged care.” Ms Henderson said that the fee estimator has been made available as part of the aged care changes that came into effect on 1 July. Ms Henderson said the Fee Estimator sits alongside clear pricing and accommodation information online to help people make informed choices. “People can talk to a real person who will help them work through the fee estimator, or they can go online and use the estimator themselves,” she said. “Residential aged care providers are now required to publish the maximum accommodation prices they will charge from 1 July, as well as payment options and a description of key features of each type of accommodation room on offer,” Ms Henderson said. To access the Aged Care Fee Estimator log on to www.myagedcare.gov.au or call 1800 200 422.
BIZNEWSMAG.COM.AU | 5
BIZ NEWS
SUPER FOCUS MAKES A COMEBACK WHEN IT COMES TO YOUR HEALTH, GETTING OLDER IS FINE... JUST DON’T BE POOR
T
he latest Australian State of the Nation Report from Roy Morgan Research has revealed the winners and losers when it comes to the nation’s health, and despite all the talk about our ageing population, an account balance may trump date of birth when it comes to being healthy.
The Alere Wellness Index, powered by Roy Morgan Research, tracks Australia’s health over time. From a starting score of 100 in 2007, we now score 101.47 as of March 2014. The Wellness Index monitors seven key health areas: smoking rates, alcohol consumption, nutrition, activity and fitness levels, medical conditions, body mass index (BMI), and mental health to pinpoint just who is healthy, who is not, who might be falling behind in one or two areas - and where they all live. The younger, well-paid inner city Metrotech and high net-worth Leading Lifestyles communities leading the rest of the nation by a solid margin of around 5 points
H
ow often do we hear it? ‘More people need to be engaged with their super.’ Well, it seems the message is getting through, with new research from CoreData showing a slim majority of Australian superannuation fund members (52.5%) are now engaged with their super fund – the highest proportion in three years. The 2014 CoreData Member Engagement Report also revealed Baby Boomers are now the most engaged generation, overtaking Pre-boomers for the first time in three years. More than three in five Baby Boomers (60.2%) are classified as Engaged or Highly Engaged, compared to only 52.1% of Preboomers. The proportion of engaged members has risen from 47.5% last year, a positive sign for the superannuation industry that people are paying more attention to their retirement savings. Encouragingly, compared to 2013, members also have higher intention to continue to use their fund (76.8% vs. 74.3%) and higher intention to recommend their fund (48.4% vs. 43.6%) However, despite higher overall satisfaction and the increase in members who are engaged, close to half of super fund members remain disengaged with their fund to some extent (47.5%), a decline on 2013 (52.0%). Communication is key when it comes to getting members’ attention, and the data suggests funds need to look to tailor their messages to different segments and individual members, with a large majority of respondents saying they want communications to be summarised with access to detail if needed (77.9%) and tailored to their life stage and needs (69.0%).
Of the two ‘Middle Australian’ communities, Aussie Achievers sit just above the norm while Today’s Families fell just below it. The hardworking and ethnically diverse outer suburban families in Getting By score an average of 99.9 – just 0.1 below the norm. Although ageing naturally affects our health, it seems a lower socio-economic status has an even stronger negative impact: with a score of 98.7 the Golden Years community of retirees actually fared better than the low-paid or unemployed Battlers on just 97.8.
WOULD A 3-DAY WEEKEND MAKE YOU A BETTER WORKER?
O
ne of Britain’s leading doctors has called for the country to switch to a 3-day weekend, advocating it would enhance the country’s health, wellbeing, family, society and economy.
of a weekend, a standard 5 day week and 9 to 5 jobs would all become obsolete as we move into a world that worked on a project and task basis.
Professor John Ashton, president of the UK Faculty of Public Health, said a four-day week would alleviate pressure on those working too hard and create job opportunities for those not working.
He believes getting things done as, where and when they need to be done will be the norm, rather than trying to shoehorn it into an industrial revolution constructed workweek.
The idea is based on having more time to relax and unwind; it speaks to the ability to be more efficient and focused on your 4 days of work and the possibility of hiring others to work on the other days.
He also believes the ability to work where and when you want, will allow families to choose together time that suits them all, to be able to come together for important events and school activities and to re-frame family back into the centre of activity, rather than something else that has to be juggled in a busy week.
Leading business futurist, Morris Miselowski, has explored this notion in detail and concludes that in the next few years the notion
It sounds like a working utopia … can you see it happening?
BUSINESS NEWS | 6
INSIDE WORD
EXPERIENCED EYES ON THE NATIONAL BUSINESS AGENDA
G
eelong’s economic landscape is changing. This change brings risk and opportunity, and it is those businesses that are positioned to handle both that will benefit.
StratHouse opened its doors in Geelong in late July, offering local businesses strategies that will position them to gain competitive advantage in today’s highly dynamic economic environment. Partners James Baird, Karen Cartwright and Michael Cave have a unique combination of expertise and hands-on experience at a senior level in government, marketing and the media. With a focus on business, government and not-for-profit organisations, StratHouse offers a sophisticated suite of strategy solutions to Geelong’s boards, executives and management teams. Until recently, partner Michael Cave had been a daily commuter to Melbourne where he was Director of Corporate Communications for Ferrier Hodgson. Prior to that he was a journalist for more than 20 years in Australia and overseas. As a veteran journalist and experienced corporate affairs executive, he has an impressive network of influential business media contacts that he hopes to introduce to the Geelong business community. “I’m looking forward to applying my knowledge and network to help local businesses take a more sophisticated approach to their relationship with the media,” Michael said. He is also looking forward to collaborating with Karen and James. “Karen has managed international brands and James has advised at the highest levels of government. Bringing the three of us together in a collaborative environment under StratHouse is a potent mix for clients to tap into.” For James and Karen, the decision to start StratHouse was a difficult one. They both worked with Alli Murphy at RedStick Strategic Communications. Alli founded RedStick and earned an enviable
reputation for the contribution she made to the Geelong community. Alli died suddenly in February this year and RedStick closed its doors at the end of April. Karen said Alli’s commitment to Geelong was inspiring. “James and I were so privileged to have worked with her,” she said. “She was our friend as well as our boss. We see StratHouse as the next step for us and we really do hope we can continue to make a positive difference in the community that we call home.” As an experienced strategist, registered lobbyist and former political adviser to senior federal ministers, James has a deep understanding of government and how to build effective relationships with the nation’s key decision makers. Respected on both sides of politics, James said that positioning is the foundation of effective strategy. “It’s why being able to open dialogue with both sides of government is so important,” he said. “My focus is getting the message to the right people, regardless of their politics.” Karen has extensive brand marketing experience across Nestle and Uncle Tobys and has managed sponsorships with the likes of Kieren Perkins, Grant Hackett and Ian Thorpe. Karen said that the StratHouse approach is built on the belief that the deeper you understand your audience and how they relate to you, the greater your chance of success. Ultimately it is collaboration that underpins StratHouse’s unique value proposition. “By bringing together senior marketing, government and media expertise, StratHouse can offer a range of integrated communications solutions. It’s an exciting combination that enables us to take a fresh perspective to client issues and opportunities,” she said.
A caring approach to planning for your family Free information session on Special Disability Trusts s A Special Disability Trust (SDT) is set up to assist families plan for the future care and accommodation needs of a family member with a disability
Date: Wednesday 8th October, 2014 Time: 5.45pm - 7.00pm Venue: MatchWorks Training Room, Level 1 (Best to take the lift) 22 Malop Street, Geelong Presented in partnership with Coulter Roache Lawyers and Patrick Rowan & Associates.
5273 5273 | coulterroache.com.au
REGISTER TODAY! Email or call Jacquie Coulson to reserve your place E: j.coulson@patrickrowan.com.au | T: 5221 7655
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www.apsbs.com.au Need an unsecured personal loan? =hg m iZr \k^]bm \Zk] bgm^k^lm kZm^l Z`Zbg Need cash for a car, holiday or school fees? Apply online and have approval within 24 hours Home & Contents, Motor Vehicle, Boat or Caravan Landlord, Public Liability, Professional Indemnity & Business Packs
Setting up a business or managing your superannuation fund Individual, company & trust income tax returns Business Activity Statements (BAS) 6, 12 or 24 month fixed term investment Compound your interest Provide a regular income stream Interest Rate Card available upon application Instant cover up to $20,000 Guaranteed acceptance Only $3.00 per week <abe]k^g l _ng^kZe \ho^k hger ,2 i^k r^Zk _hk 0%))) h_ \ho^k We find the best lender to suit your needs Let APS do all the paperwork ;^g^_bm _khf ho^k -) r^Zkl ^qi^kb^g\^ Re-finance options available Wills & Powers of Attorney Estate Planning & Estate Administration Do you have a will? Have you reviewed your will recently? Superannuation & Investments Pre & Post Retirement Planning Life Insurance, Income Protection Disability & Trauma Insurance
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Level 1, 16-20 Howard Street, North Melbourne, Victoria 3051
Membership of APS Benefits automatically entitles you to a funeral benefit issued by APS Benefits. You should consider the Combined Product Disclosure Statement & Financial Services Guide (available from APS Benefits or our web site on www.apsbs.com.au) before making a decision to become a member of APS Benefits or buy any products offered by APS Benefits. Financial services provided by Australian Public Service Benevolent Society Ltd are provided under its AFSL No. 244115. APS Financial Planning Pty Ltd is a Corporate Authorised Representative (No. 305923) of Patron Financial Advice (“Patron”). Financial services provided by APS Financial Planning Pty Ltd are provided under Patron’s AFSL No. 307379. APS Savings Disclaimer: This is not a bank product, it is an unlisted APS Note. No independent assessment has been made about the risk to investors losing any of their principal investment. Applications for APS Notes can only be made on the Investment Application Form which accompanies the prospectus issued by APS Savings Ltd. Please read the prospectus carefully before deciding whether to make an investment. APS Wills & Estates: Liability limited by a scheme approved under Professional Standards Legislation.
The Australian Public Service Benevolent Society (APS Benefits) is a not for profit co-operative that provides a wide range of financial and professional services to all current and ex-government department employees and contractors, their families and friends. Having been in existence for over 100 years, the APS Benefits family has earned the trust of over 28,000 members and clients now offering the following financial and professional services listed.
APS Tax & Accounting
Richard Ferraro at APS Tax, Accounting and Business Services is an experienced CPA taxation accountant. Whether it is setting up a business, managing your superannuation fund or just obtaining quality service, Richard can help you.
APS Financial Planning
Timothy Foster provides access to advice and information on the important financial decisions we all face, whether it be superannuation, investments, pre and post retirement planning, life insurance, gearing, disability and trauma insurance, managed funds or savings plans.
APS Mortgage Broking
Sam Athans treats every mortgage as if it were his own. He has access to 20 mortgage lenders and has over 40 years experience in banking. Let us do the leg work for you.
APS Insurance (General Insurance Broking)
Danielle Rowe heads up our insurance broking team and is a salaried employee of APS Benefits. With over 15 years experience in the industry, Danielle has access to products that include home and contents, motor vehicle, boat/caravan, landlord, public liability, income protection, life, disability & trauma insurance. The next time you receive your insurance renewal notice or want insurance for the first time, call Danielle on 1300 131 809.
APS Personal Loans
The APS Benefits personal loans team can assist members to obtain an unsecured loan, or they can apply online at www.apsbs.com.au. Either way, loans can be approved within 24 hours.
APS Funeral Cover. Adult & Child Cover Available.
APS Benefits Membership Coordinator Jesse Clarke can assist members to gain immediate funeral cover up to $20,000 for adults and $7,000 for dependent children (aged 2 to 15 next birthday). Do you have cover in the greatest time of need? Call us on 1300 131 809.
APS Savings
APS Savings Ltd is a wholly owned subsidiary of APS Benefits and offers a Fixed Term Investment product. Ask Sam Athans about the interest rate on offer and you will be pleasantly suprised. The term can be 6 months, 12 months or 24 months. Call us on 1300 131 809.
APS Wills & Estates
Phil Lambourne from APS Wills & Estates has over 25 years experience as a lawyer. Phil can help you with wills, powers of attorney, probate and estate administration. Is your will up-to-date? Have you reviewed your will recently? It affects more than just you!
APS Benevolent Foundation
Recently launched, the Foundation is a registered charity and a deductible gift recipient. Donations above $2 are tax deductible. The Foundation will enable the Society to expand our level of benevolence. Need to know more? Call us on 1300 131 809. Further to this, APS is owned by its members, so any profits are channelled back to members. Help spread the word by introducing new members and APS will send you, your nominated charity or your staff social club $50 for each new member you nominate. For more information call us on 1300 131 809 or visit www.apsbs.com.au. Australian Public Service Benevolent Society Ltd Level 1, 16-20 Howard Street (PO Box 326) North Melbourne VIC 3051 Toll Free 1300 131 809 Phone (03) 9322 2000 Fax (03) 8327 8200 info@apsbs.com.au ABN 64 077 846 809
AFSL No. 244115
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NEW APPOINTMENTS
TRAINING Garry Gow has joined Diversitat as Manager of Training and Education. Garry has had extensive experience in the Vocational and Education industry with MEGT (Australia Ltd) in business growth, performance management, employee engagement, employee relations, human resources, leadership development, recruiting and change management. He also has vast hospitality and retail management both here in Australia and in his native Scotland. Garry has a strong belief in the values of Diversitat and is passionate about growing training’s reputation in this key area.
LEGAL Daniel Black has joined Coulter Roache as a Lawyer in our Wills, Estates & Succession Planning department. Daniel focuses on assisting clients with their estate planning, superannuation and asset protection as well as matters involving contested wills and estates. Outside of work, Daniel has a keen interest in aviation and is currently training for his private pilot’s licence.
LEGAL Nicole Hoyle has joined the Property and Development department of Coulter Roache Lawyers as a paralegal. She has completed a Bachelor of Laws and Bachelor of Arts at Monash University. Nicole understands the importance of her clients’ needs, bringing clear communication and efficiency throughout the transaction to ensure a smooth acquisition or sale of the property.
TRAVEL The Read Group welcomes Gail Palmer as Travel Manager of their new helloworld Newtown travel office. Gail was previously with Geelong Travel. She brings to the new office extensive experience within the retail travel industry and has a focus on providing the best customer service and advice. Gail is looking forward to the challenge of growing the business to one of Geelong’s most successful agencies.
REAL ESTATE
REAL ESTATE
FINANCE
Rob Wilkinson has joined Maxwell Collins Real Estate as a sales consultant. With a Bachelor of Business and Diploma of Education Rob forged a successful career in sales and has represented companies internationally. With a genuine understanding and empathy, Rob recognises that buying and selling are both stressful and life changing decisions, ensuring his clients transactions proceed smoothly.
Maxwell Collins Real Estate welcomes Ange Harris to their residential sales team after nearly 10 years of running her own online business. Ange brings with her a professional and friendly manner and a genuine love of real estate. She is dedicated to providing the kind of customer service that will deliver results beyond expectation. Focussed and keen to listen she looks forward to assisting her clients needs.
Geelong Financial Group welcomes Wayne Stiles, bringing over 28 years of finance industry experience with a local major bank with the last 19 years specialising in home finance. He is well respected within the finance industry for owner occupied and investment properties, providing clients with the right finance structure and solution for their needs. Wayne is highly regarded in the residential finance field.
BUSINESS NEWS | 10
FINANCE
FINANCE
REAL ESTATE
Matt Le Maitre has joined the team as Tax and Business Adviser at Advisory Partners. Matt, a former Principal at WHK Day Neilson (Crowe Horwath), is an experienced Chartered Accountant, bringing a refreshing practical and commercial approach to a broad range of business advice.
A lot has changed for our new property manager. Many of you already know Christy’s familiar face, having worked extensively within the Geelong, Torquay area, Christy Holt (née Nutall) is our latest addition to the Whitford family. We welcome her as the new head of property management.
FINANCE
DISABILITY
DISABILITY
The Self Managed Broker, Theo Nicopoulos, is an accredited mortgage broker with a particular specialisation in providing commercial and SMSF finance. With over 20 years of financial services experience, Theo has a strong insight into the sector and is driven to see businesses and investors succeed and prosper.
Brooke Baxter has been appointed Manager Service Development at Pathways Rehabilitation & Support Services Ltd. This is a new role created by Pathways to ensure our service delivery systems, processes, structures, policies and practices are well positioned to transition to the NDIS.
Raquel Wright has been appointed Manager Service Delivery at Pathways Rehabilitation & Support Services Ltd. This is a new role created by Pathways to ensure we are well positioned to lead and manage the change to the NDIS and provide quality delivery of care in the management of mental illness on a day to day basis.
Nathan Boseley has joined the team as Financial and SMSF Adviser at Advisory Partners. Nathan has gained considerable experience after 7 years at WHK Day Neilson (Crowe Horwath) including being named the 2012 Group Financial Planner of the Year.
The team behind successful tradespeople
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FEATURE
DO THE DOLLARS MAKE SENSE?
“The public purse is no golden goose and balancing the competing demands on it is a fine act.”
I
n recent years, Victorians have witnessed bitter and protracted battles between some of our strongest public sector unions and the State Government over wages and conditions.
Few would argue that our nurses, paramedics, firefighters and police deserve to be paid well for saving our lives and keeping us safe. However, when wages go beyond the affordable, are those pushing for the rises actually creating a situation of higher wages for fewer people? And how will we continue to afford higher wages for the health and emergency services sector as we require more of them in the future with an ageing population and increasing chronic health and social issues? As Pasquale Sgro, Professor of Economics at Deakin University says bluntly: “The answer is obvious – if you pay people more (even if deservedly) you have to either cut back on services, increase government revenue to pay for it, or run deficits. Clearly a lot of these services can’t be cut back – it’s difficult to cut back on essential services such as health and public safety – so an increase in some form of taxation may be the only option left. At the end of the day, if the government is unwilling to increase direct or indirect taxes to pay for these pay increases and doesn’t want to incur or increase deficits, then the only solution is to reduce the number of services on offer. It’s not rocket science, unfortunately. Something has to give.”
Like it or not, Victoria still bears the legacy of the Kennett years which saw an unprecedented stripping of the public service and the loss of thousands of nursing and teaching positions. When public sector unions go into negotiations for new enterprise agreements, the memory of those years is still strong. Since 2011, we’ve had the nurses’ dispute, which led to work bans and bed closures and lasted for nine months until, depending on who you talk to, the government or the nurses won out. Importantly, while this was billed as a pay dispute, nurses claimed it was more about conditions and maintaining safe nurse to patient ratios than wage rises. 2011 was also the year Victoria Police members took industrial action over wage claims. In 2012 and 2013, Victorian teachers battled for wage increases and against changes to their working conditions, again with mixed results depending on the source, and last year it was our firefighters’ turn. In the meantime, the dispute between Victorian paramedics and State Government over wages and conditions has dragged on for almost two years, as paramedics aim for higher wages and fight changes to their conditions that could see rural paramedics required to fill shifts in towns an hour’s drive or more away from their home base, driving there outside work hours in their own vehicle. It can seem that in a world where the rich get richer and the poor
BUSINESS NEWS | 12
FEATURE are called upon to cough up more to fix State and Federal real and perceived budgetary woes, health, education and emergency services fall under the poor category. As the public and private sectors tighten their belts, all employees are being called upon to do more for less, but when doing more with less puts public safety in danger, can it be justified? What the frontline professions have in common is that they are the ones society requires to keep us safe, to save our lives, nurse our ills and educate our children. Industrial action for all of them, but particularly in the case of nurses, paramedics, police and fire fighters, is difficult because blanket strikes affect public safety, which is often why wage claims are accompanied by disputes over changes to working conditions they believe would jeopardise their
“What the frontline professions have in common is that they are the ones society requires to keep us safe, to save our lives, nurse our ills and educate our children... These are the occupations that people often say can’t be paid highly enough...” ability to care for people properly. These are the occupations that people often say can’t be paid highly enough, except for teachers, who attract a peculiarly specific kind of vitriol. According to a Forbes.com piece referring to raising the minimum wage in the US, “The Law of Demand always works: the higher the price of anything, the less that will be taken, and this includes labour… [r]aising the cost of labour raises the incentive for employers to find ways to use less labour.” Does that also include governments as employers and does it apply to public sector wages? And what about the argument that some of our public sector jobs are more poorly paid than the equivalent in other parts of Australia? If you pay less than other states for public servants, will the best of your public servants go elsewhere? Or, does your
state pay the least because its economy is not as strong as the state paying more? Currently, the average wage for a Victorian Registered Nurse (RN) is $27.68 per hour, $1.29 per hour less than the national average for RNs. Victorian paramedics usually earn approximately $60,000-$75,000 per annum, however this includes the rolled in average cost of penalties and overtime. Our probationary constables earn just over $59,000, plus shift penalties and overtime payments, while senior CFA firefighters earn just over $76,000 a year before tax. These are clearly not the most highly paid professionals in our state; some of them are the lowest paid of their profession in the country. In fact, anecdotal evidence suggests that Triple Zero operators earn more per hour than the people attending the emergencies. On the other hand, Victorian politicians, in the midst of the ongoing paramedic pay negotiations, awarded themselves a pay deal in which our MPs can expect to earn a minimum of $150,000 a year. That’s a pay rise of almost $15,000 a year for backbenchers, and came without full details being made available of how much the rises will cost Victorian tax payers. The Law of Demand is not the only adage at play here – there is also the principle of getting your money’s worth. As public companies in the private sector are accountable to shareholders for what the company’s money is spent on, so governments are accountable to taxpayers, or should be, to make sure the return on spending is acceptable. This requires prioritising what the public purse is spent on and there is rarely consensus on that – how many of the people who claim they would pay more taxes to fund better health and education would actually put their money where their mouth is? It is a question of balance, although it’s hard to make comparisons without also making an implicit judgment about whose job is more worthy and important. But who decides, and how do they decide, which jobs are worth more than others? If we all, including highly paid CEOs, politicians and bureaucrats, accepted a little less, would there be more for all?
JUDY BAULCH
BIZNEWSMAG.COM.AU | 13
COMMENT
THE GAS DEBATE IS HOTTING UP …
A
n alliance of six industry associations came together last month to release a comprehensive analysis of the impact of rapidly escalating gas prices on the Australian economy. The report projects significant negative impacts on Australia’s manufacturing sector and adverse effects extending to the mining, transport and agriculture sectors, all of which are significantly larger than the output impacts of the carbon tax.
the next seven years; 14,600 manufacturing jobs will be lost; the mining sector will contract by $34 billion and the agriculture sector by $4.5 billion; and Queensland, New South Wales and Victoria will suffer serious declines in manufacturing. The report also finds these impacts would be significantly lower if the upstream domestic gas market was more competitive.
The impacts are the result of sharply higher gas prices as Liquefied Natural Gas exports ramp up on the East Coast, tripling domestic gas prices to export parity levels.
Australian Industry Group Chief Executive, Innes Willox, said it was a paradox that bringing Australia’s abundant gas supplies to market could have such a damaging effect on the manufacturing sector.
The detailed quantitative analysis was undertaken by Deloitte Access Economics on behalf of the Australian Industry Group, Australian Aluminium Council, Australian Food and Grocery Council, Australian Steel Institute, Energy Users Association of Australia and the Plastics and Chemicals Industries Association – representing the bulk of Australia’s manufacturing sector.
“Gas exports should be pure good news for Australia. However, the strong benefits for investment and export earnings come with serious side effects for domestic manufacturing: tight supply and surging prices. Without reform, our rich energy reserves will no longer contribute to Australia’s competitiveness,” he said.
The report, “Gas Market Transformations - Economic Consequences for the Manufacturing Sector” anticipates that under current policies and realistic gas price forecasts that Australia’s manufacturing output will contract by $118 billion over
“We need both a growing LNG export industry and a diverse industry base with a strong manufacturing sector. We need action on two fronts – get more gas flowing, by replacing blanket bans on gas production with strong but workable regulation; and reform the market that gas is sold in to boost competition and transparency.”
AUSTRALIA INDUSTRY GROUP
West Carr & Harvey congratulates our clients on their success in the 2014 Geelong Business Excellence Awards
Winners of Large Business Award
Winners of Commercial Services Large Award
79 Gheringhap Street, Geelong T: 5222 4522 www.westcarrharvey.com.au
BUSINESS NEWS | 14
EVENTS
TIME TO GET YOUR BUSINESS ON It’s August and for small business professionals, that means the Geelong Small Business Festival. Here’s a quick update on what is coming up across the rest of the month. For details, bookings, venues and times visit enterprisegeelong.com.au/gsbf
8 August
16 August
Build Business with Supplier Collaboration
Small Business Mentoring Services 17 August
9 August Seven Website Design Secrets to Get More Sales
Business Café: Personal Brand and Why It’s Important 18 August
11 August Sell Without Looking Like You’re Selling
Protecting your Business Viability 19 August
12 August Establish your HR Tool Kit
Networking Know-How to Build Business
Webinar – Making it Count! A Smarter Approach to Business Success
Online Marketing: Too Friggin’ Hard
Think Big! Show Off Your Business to the World
Sell Your Business for More
13 August Think Global and Innovate Local Fair Work Act: Latest Changes Update On the Couch with Business Leaders 14 August Take Control of Your Finances What Should be in Your Business Plan? 15 August
20 August
Look Big, Sound Big: Business Blogging For Growth 25 August Advanced Negotiation and Collaboration Business Networking Dinner with Keynote Speaker, Interior Designer Shayna Blaze 26 August Confident Hiring 27 August
Feet Up & Feeling Good
Five Steps to Double Your Profit
Starting a Business: What You Need to Know to Succeed
Your Business: Legal Check Up
21 August
28 August
Dominating Your Niche
Oh My Business Photography
Geelong Chamber After 5
iPad Your Business on the Move
22 August Securing Your Brand in the Online Space Winning Grants Seminar
Strategic Business Forecasting Essentials
23 August
Free Grants Assessment
158-164 Pakington Street GEELONG WEST VIC 3218 E: orders@bcu.net.au P: 03 5229 2332 www.bcu.net.au
BIZNEWSMAG.COM.AU | 15
30 August Cloud Accounting: Work Smart Not Harder
COVER STORY
THE NDIS: ONE YEAR ON The National Disability Insurance Scheme’s trial sites have been operating for a little over twelve months. The disability safety net is the biggest social reform in Australia since the introduction of Medicare in 1975. It is a landmark piece of long term public policy, the first of its kind in the world, but being without precedent means it is a system that is being built on the run in a process that has been likened to building the plane while flying.
I
t was a number of years ago that we had to take our young son into emergency with what turned out to be H1N1. The children’s area of the emergency department waiting area had been newly established and we were in there when a young girl came in with her mother. The girl looked around twelve or thirteen, and was holding her crying mother, stroking her hair and staring at the wall in a way I knew only too well.
child – although at 18 I grew up a lot faster than many of my friends. And I was studying, so I could work around Mum’s needs. I suspect that young girl had few of those advantages. I suspect that like so many others like her, she had the incredibly unfair burden of being a sole carer and that having access to something like the NDIS could have made a huge difference to her, to her mother and to both of their futures.
That this girl’s mother was in the middle of a mental health episode was clear, I’d seen enough of them recognise it. It was also clear that this wasn’t her first episode or the first time this girl was the support system, the look in her face of concerned resignation said it all… here we go again.
The Barwon trial site was among the first launched on July 1 2013, along with the Hunter in the NSW, South Australia for children under six and Tasmania for 15 to 24 year-olds. On July 1 this year, additional trial sites in the ACT, Barkly in NT and the Perth Hills in WA were also launched.
There are thousands of people and families across Geelong with a lived experience of disability and mine is just one of them. I was lucky. I had some good people supporting me too. And I wasn’t a
Liz Cairns from the National Disability Insurance Agency, the independent government organisation tasked with implementing the Scheme, managed the establishment of the Barwon trial site
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COVER STORY before moving across to the NDIA head office to head up the national operations division. She started back in the early days of December 2012 as the second local employee of the NDIS.
the agency’s trial sites and the Joint Parliamentary Committee suggests that while there are some risks in such a quick roll out, the Scheme will proceed to a full roll out starting in 2016.
Liz described the process of the initial Productivity Commission report that led to the establishment of the NDIS as a very elegant piece of work that was “both a hearts and a minds exercise” and has seen the Scheme develop with people living with disability and their carers at the very centre. That report noted that with the cost of disability support rising rapidly and health budgets across the country struggling to meet the increasing demand for health services, the cost of not putting a national scheme in place would outweigh the costs of running it by 2023 – less than 10 years from now.
At the centre of the Scheme is the idea that people with a disability can choose the services they need and choose a registered provider to deliver them. They are consumers and they can shop around, which in itself creates a kind of accountability – give them what they want, when they want, at a price they think is reasonable or they’ll go elsewhere to someone who will.
There are more than 8000 people under the NDIS across the various trial sites who have an individual plan in place and the agency surveys are showing a participant satisfaction rating of over 90 per cent. The Scheme is also, despite many warnings to the contrary, running on budget. Liz said the big picture of the Scheme goes beyond direct funding for services to giving people and families choices they simply didn’t have before. “We are really interested in how many people, and how many mums and dads, husbands and wives that we can either support to stay in work or in fact to return to work. The benefits of work are massive. There is so much we can do, like how many young people can we keep out of nursing homes, for instance. We’ve already had some really good success stories.
Funded through a 0.5% increase in the Medicare Levy, the insurance model of the Scheme is a clever one. Like the TAC model in Victoria, we all pay the premium and it is only available to those who need it – and when it comes to disability that could be any of us at any time. The funding model is working so far, with the anticipated cost blowouts failing to materialise. The Productive Commission has estimated that the Scheme will add 1 per cent to GDP, both through generating jobs and by allowing people and families living with disability the chance to enter or re-enter the workforce, and longer term by reducing the need for greater service provision through early intervention. This is not a trifling factor in the big picture of what the NDIS will mean for Australia as it rolls out. With an ageing population and a rising health budget, this insurance model of funding builds in sustainability. That there has been strong bipartisan support for the Scheme from parliament has been fundamental to bringing forward the commencement date by one year and how much it has already delivered, and the fundamental economic advantages
“ ... with the cost of disability support rising rapidly and health budgets across the country struggling to meet the increasing demand for health services, the cost of not putting a national scheme in place would outweigh the costs of running it by 2023 – less than 10 years from now.” “I’m really, really proud to be working for an organisation that is living by our own creed. We’ve got 11 per cent of our agency staff who identify themselves as having a disability and nearly fifty per cent of our staff have identified as having a lived experience with disability, so as a parent or spouse or brother or sister of someone with a disability. That’s a very deliberate goal that we have.” The trial phase of the Scheme is all about learning as they build. All the trial sites are operating under different models, and what they are finding works and doesn’t work is being communicated back to the agency and across the other sites. It’s a work in progress, but one that is proving to do what is set out to do, which is to listen, to be flexible and to be responsive. For instance, the agency opened a new office in Colac last month in response to feedback that the community there had very different needs that required a local point of contact. Key challenges remain, however, including a significant shortfall in affordable, suitable independent housing options.w “Barwon is currently our biggest trial site in terms of numbers, with 80 per cent of the people predicted to take up services actually signing up in Year One,” Liz said. The learning process and responsiveness of the system has to be as speedy, with 93 per cent of the Scheme’s eligible participants across the country anticipated to enter the Scheme in the four-year period from 2016 to 2020. “It is absolutely about getting this right, about being really responsive to the needs of people with disabilities and not making them wait,” Liz said, and to this point, the data coming out from
of it will help to ensure that bipartisan support continues into the future. As the location of not only one of the largest initial trial sites, but also now the national headquarters of the NDIS, the people of Geelong will benefit in many ways from the introduction of the NDIS. There are more services, more jobs and the inherent opportunities to build on a growing capability in the insurance and rehabilitation sectors that comes from being home to the headquarters of the TAC, the NDIS and soon WorkCover. Geelong will also host a National Conference on August 11-12 looking back on the first year of the Scheme, what we have learnt, what worked and where the improvements are needed. The conference, to be held at Deakin Waterfront, was initiated and sponsored by St Laurence. The CEO of St Laurence Community Services Inc., Toby O’Connor, pointed out that the Scheme exists thanks to a committed, public campaign by people with disability, their families and friends and disability charitable organisations - that it was parents who established charities like Karingal to provide disability services long before governments stepped in. “The good points of the Scheme are that consumers are getting probably better services than previously, and in some cases, people who previously weren’t receiving any services are now getting services for the first time. That’s a fantastic outcome and it’s exactly why the system was designed,” Mr O’Connor said. “There are a number of instances where participants have found
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COVER STORY
it’s taken a while to get the right services and the right level of services, and there’s a very small number of consumers who are not getting the same services they were previously, but that would be a minority.” St Laurence’s service delivery is focused on people with intellectual disabilities and acquired brain injury and Toby said they have seen some good outcomes for their clients under the system, but also some difficulties in helping people navigate through what can be a confusing process for people unused to advocating for themselves. “This is a trial and I think as providers, and sometimes as consumers, you do have to step back occasionally and be patient. For us it’s about how to get that feedback to the agency so they know where the issues are, and can then find a way to fix them so they don’t continue to be issues as the scheme rolls out across Australia,” he said. “The challenges for us have been that the [IT] systems that the NDIA put in place in the early stages have not been good. We’ve spent a lot of money having to keep up with these poor systems, plans have come through and they’re not correct, you name it. We’ve had to spend our money that would otherwise have been surplus money for this year. If you’re going to be serious as a provider, it is going to cost you money. “Certainly the systems that the NDIA use need to be streamlined. Disability is probably 20 to 21 per cent of our business but it’s using up 85 per cent of our resources. That’s an enormous toll on us. I don’t think anyone wants NGOs to fold because they’ve been plowed into the ground having to use their own resources to make things work for the government.” It is a similar story for Gateways Support Services. The organisation’s CEO, Rosemary Malone, said it’s been an exhausting year. “I have lain awake at night, because you’re trying to do the best for the organisation, you’re trying to do the best for our staff and you’re trying do the best for the people we support. This is a fantastic opportunity for things to get better, and the challenge is to get the very best scheme that we can and for everyone.” Rosemary said the key issues for Gateways are maintaining the quality of service within the NDIS funding model. “It is great, it is fantastic that there is bipartisan support, we respect the right of people to choose their service provider and
we want them to have a choice, but if the prices are too low, people won’t actually have much choice. We understand that it’s the community’s money and that people want value for money. It’s all about getting the balance right. As a not-for-profit service provider, we can’t afford to lose money long-term, but we won’t compromise in the quality of our service or fulfilling our duty of care. “The challenges for us have been around the large amount of unfunded work and the fact that the system is underdeveloped: the IT systems don’t work very well, so it takes a lot longer to get paid. But probably the big issue is around what is a reasonable price for a quality service. For instance, in Victoria, the prices for some supports are lower than in South Australia and the ACT,” Rosemary said. “The price [for disability care] in the first year of the NDIS was lower than the price for house cleaning. It’s just gone up, but it’s going to go down again. It’s hard work, you’re giving people very important care and it is care that can save lives.” Like St Laurence and others, Gateways have found that while having early access to the Scheme has been a significant improvement for their clients and others living with disability, it is actually a disadvantage to be a Barwon disability service provider – with providers here being hit with the brunt of the costs of adjusting to the huge changes in the sector under teh NDIS. Their struggles are helping to inform the continuing building of the Scheme, which should help alleviate some of the issues in the system before the national roll out commences in 2016. The Joint Parliamentary Committee came to Geelong in April as part of a tour of trial sites across the country to hear people tell the stories of their experience with the NDIS, including providers. “I think that process has generated discussion around the enormous amount that has been achieved,” Rosemary said, “like getting rid of waiting lists so that you haven’t got children waiting twelve months for early intervention and a lot of wonderful things. It’s also been about what’s not working well and how can we improve it.” Liz from the NDIA said agency would continue to work with providers to address these issues. “Without service providers, everything we’ve done so far would have been impossible. They were integral right from the outside and bought into the concept very early on and were important funders of that original public campaign,” she said. “The speed of the change has created a mixed bag of issues for providers.
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COVER STORY There’s been issues around pricing, issues around the provider portal and in-kind support. The commitment that the providers have got, to working with us to get all of those wrinkles ironed out, both locally and also nationally through the peak bodies, has been fundamental to us getting to where we are. It’s very early on in terms of the market concept and the market growth, but that’s part of the initial learning for all of us.” That process of hearing feedback of people’s experiences with the scheme is ongoing around Australia. Rosemary said she believes that there is genuine good will coming from those constructing the scheme, and emphasised the importance of the people at the centre of the scheme’s delivery having a very thorough understanding of disability so that the right planning, the right funding and the right assessment models are put in place to provide a good service. For some of the most vulnerable people, with intellectual disabilities and mental illness, their needs can cross multiple sectors, including health, disability, drug and alcohol services, family violence and the justice system. Effective intervention and service delivery needs a flexible system that work across a range of sectors. For far too long our most vulnerable community members have simply fallen through the cracks. “Families do an amazing job, but often they are just worn out and they need support to be able to continue to care. It’s not just about supporting the person with the disability, it’s about supporting the network of people who provide support, so that people can have real choices,” Rosemary said.
the intervention we’ve been able to access funding for under the NDIS, I would say 99.9 per cent of the time now they come in and they’re playing, giggling and coming in for cuddles.” “Before the NDIS, we were paying for all these treatments. We maxed out just about everything. Having the NDIS come here means all of those treatments for William and Edward are all covered. We’ve seen so much improvement from it. So our story with the NDIS has been brilliant, it’s been adaptive and they’ve given us everything we need. There is a bit of process to go through, but the benefits far outweigh any of that.” For another local family, the journey through the NDIS has had its ups and downs. Their son was left with physical disability after being diagnosed with a rare condition as a baby. Over successive surgeries, and years spent working with, and sometimes battling against, education, health and disability services, they didn’t expect a perfect system when the NDIS Barwon trial site was announced. They described the six-month process of signing up to, being assessed for and developing a plan under the NDIS. After many years of negotiating bureaucratic hurdles to access services and funding for their son, they were well placed to work through what their son would need in the coming 12 months (the NDIS plans cover 12 months at a time). They said that while it was good that everyone, including clients and providers, had to be accountable under the new system, the definitions of what was health funding, what was education funding and what was disability funding
“We probably had the worst two years of our lives at that time... we woke up to our kids screaming, smashing the house, would burst our door open and start hitting my wife. Whereas now, with the intervention we’ve been able to access funding for under the NDIS.. they come in and they’re playing, giggling and coming in for cuddles.” Robin Miles knows this all too well, and while he has spent his life embracing big challenges, he was unprepared for how living with disability would test him and his wife to their limits. Before moving to Australia a number of years ago, Robin’s passion for aid work took him from one of the less affluent areas of London to the minefields of post-war Namibia and Angola, where he helped establish a school. While working in in the midst of humanitarian crises, he realised he could make more of a difference as a civil engineer. He completed his study, spent four years in the military, worked on large-scale rail and road projects, travelled around the world, met his wife in New Zealand and came to Australia, where he quickly climbed the executive ladder within the Department of Transport and VicRoads. But when two boys came along in quick succession, everything changed. At age 2, the couple’s eldest son William was diagnosed as autistic, and then their younger son Edward was also diagnosed at autistic. The boys were among the first 200 people to transitioned over the NDIS Barwon trial site. “The kids weren’t right and we probably had the worst two years of our lives at that time. For probably 95 per cent of the time, we woke up to our kids screaming, smashing the house, would burst our door open and start hitting my wife. Whereas now, with
had resulted in a long-winded process that would easily confuse people less able to articulate what they wanted or needed. When they had set their plan with the NDIS, they were unpleasantly surprised to find that services they were continually accessing like physiotherapy and the continence service were immediately deemed as NDIS services and therefore unfunded under the health system. But a lag time of between four and five months meant they had do pay for the services to continue themselves – costs they would not be refunded when the NDIS system kicked in. This shifting of goalposts between services is an issue for many people accessing the NDIS for the first time. “The concept is great and it’s a pilot, you expect there to be issues. But we’re getting funding that we’ve never had before,” they said. Before moving to Geelong the family lived in a regional town, where access to services were limited, meaning a lot of time spent driving back and forth to the Royal Children’s Hospital in Melbourne. Their story was one of those sent to Canberra to prompt the development of a new system. They said the rollout of the Scheme would make a huge difference for more regional clients living in areas where the services just aren’t available.
DAVINA MONTGOMERY BIZNEWSMAG.COM.AU | 19
NDIS
A year on: NDIS making a difference
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he National Disability Insurance Scheme (NDIS) is offering choice, control and a voice for people with a disability, aligning with Karingal’s vision and mission. More than 12 months after the Barwon region was announced as a launch site, the scheme is making a significant difference to the lives of people with a disability, as well as their families and carers. Karingal Chief Executive Officer Daryl Starkey said the NDIS was helping Karingal fulfill its vision - a fully inclusive community where people with a disability live the life they choose - and also its mission - enriching lives through support, advocacy, partnership and choice. “As a registered NDIS provider, Karingal has a responsibility to provide high quality supports,” he said. “NDIS plans continue to be drawn up and implemented. The individual goals and needs of participants are crucial to the success of these plans, which aim to maximise potential, independence and community inclusion. “Ultimately, a person’s NDIS plan will help them live a better life.” Local businesses can assist by making their services accessible and inclusive for people with a disability, resulting in increased participation opportunities. While it has been acknowledged there have been teething
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problems with the National Disability Insurance Scheme Scheme, particularly because it was rolled out 12 months earlier than planned, overall it has had a positive and significant impact. For Karingal participant Amanda Morphy, she has always wanted to move out of home and have her own place. The transition from living with her parents in her family home to living independently in one of Karingal’s McIntyre units in East Geelong was helped by the NDIS, which provided Amanda with funding arrangements to fulfill her goal. The move has seen Amanda’s self-esteem soar as she continues to learn new skills and expand her horizons. She has participated in yoga classes at her local community centre, used an iPad to order Lite n’ Easy meals and walked to the shops with a friend to have coffee and cake – these are just some activities which highlight how much her independence and confidence has improved. Amanda has set several exciting goals such as going on a holiday with leisure options, taking up surfing and completing a mainstream hospitality course. The latter would add to the skills she has acquired through working with Karingal’s Australian Disability Enterprise Karingal Kommercial, while she also hopes it will help her to cook more of her own meals.
BUSINESS NEWS | 20
NDIS
Choose Karingal for your business
S
ince Karingal began offering services to people with a disability in 1952, the organisation has partnered with many of the region’s most successful businesses to offer opportunity, support and inclusion to our participants. For local businesses there are various ways that you can work with the Karingal community including commercial services, employment, networking, volunteering, training and donations.
Commercial services Karingal has been providing commercial services to Geelong businesses for more than 50 years and today our Australian Disability Enterprise Karingal Kommercial operates out of a new purpose-built facility in Douro Street, North Geelong. Karingal Kommercial employs more than 160 staff and crew to deliver high quality food services and business and environmental solutions to more than 400 local clients. As well as operating industrial cafes for several major clients across Geelong, Karingal Kommercial has opened its own café ‘Seasons’. Please drop into Seasons at Douro Street for a bite to eat and coffee soon.
Karingal Training Over a decade ago, Karingal developed a registered training organisation to deliver a range of accredited care related courses, employment and training courses, work ready courses and short courses. Karingal Training operates across Geelong, South-West Victoria, Sunshine, Bendigo and Frankston and is a great option for industry professionals looking to upgrade their skills and those entering the care industry as well as job seekers and anyone looking for professional development. We also offer customised solutions for groups and businesses needing a little more flexibility.
Employment services Karingal’s employment services division MatchWorks has more than 16 years’ experience in supporting people to find work and businesses to find staff. MatchWorks started in Geelong and now offers services from 57 locations throughout Victoria, Queensland and South Australia, including a specialist service for people with a disability. MatchWorks has grown to become one of Australia’s leading providers of job placements for jobseekers with a disability. Each year, MatchWorks helps 22,000 disadvantaged jobseekers and 5000 employers to fill jobs.
Community engagement Since 2002 Karingal has engaged local businesses and the community through its successful BacLinks (Business and Community Links) initiative. The dedicated Karingal BacLinks team are committed to educating, supporting and creating opportunities for businesses and community agencies to engage with each other on innovative projects that benefit the community. Karingal BacLinks co-ordinates employee volunteering, networking events, donations of goods and services and sharing of resources and knowledge. Karingal BacLinks operates as a membership organisation which allows over 100 businesses and public groups to support and participate in Karingal and the broader community. New members are welcome.
The Karingal Foundation During 2014 and 2015 the Karingal Foundation is focusing on raising $2 million to help build the fully inclusive state-of-the-art Eastern Geelong Community Centre. This centre will set a precedent for the design, development, and implementation of inclusive community centres throughout the region and the state, and set best practice in inclusive community engagement and program delivery. The centre will welcome all members of the community, with or without a disability.
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BIZNEWSMAG.COM.AU | 21
The world is changing and Encompass is on the transition team!!! t is the end of the first year with the National Disability Insurance Scheme (NDIS), and what could be a better time to review the year and some of the lessons learned than now? The roll-out of the NDIS has had a huge impact on many disability service providers - Encompass Community Services (Encompass) included. How is our NDIS experience so far? Have people with disabilities received “reasonable and necessary” support as promised? Is the NDIS all that it’s cracked up to be?
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The answers to these questions are not straight forward. Encompass is a Geelong based non-profit organisation, who like many other disability services providers was happily thrown in the deep end, being one of the first to trial the NDIS. Encompass made a conscious decision to move towards a person-centred approach years ago, which is fundamentally what the NDIS is all about. However, although being ahead of the game when it came to offering flexible and individualized services, the roll-out has thrown us some difficult curveballs and Encompass has many times felt like it has been on a roller-coaster ride. Operating in the trial site isn’t always easy. Funding challenges have and will continue to impact us greatly. The packages our participants have received in the transition are not always at the level we expected them to be. In addition to this we have had to increase staff to cope with some of the additional administrative tasks and support work. However, in the process of trying to change pricing, reinventing the way we market and cope with the current administrative load, we cannot deny the enormous positive effect that the NDIS has had on many people with disabilities, and their carer’s and family’s lives. We are thrilled to see the results many of our participants have achieved from being transitioned to the NDIS: the increase in program flexibility, individualized support, and more importantly - choice & control in how their needs and goals are met. When
talking to participants, their carers and families, it is evident that the NDIS is working for many of them, as presented in the feedback from families below. “We are very happy with the funding provided with the NDIS transition. Sean seems very happy with the extra activities that he now does. He enjoys getting out in the community with the Encompass staff who are fantastic and we feel that he is more independent and grown up now; rather than hanging around with his parents all the time. It also gives us parents some extra time out,” says Leanne. “Our transition to the NDIS has been overall very positive. We chose to self-manage our son’s plan, which has given us a great deal of flexibility, and allows us to handpick support workers and programs. We have continued to use Encompass as a provider for services, and they have been extremely accommodating of our requests. Andy now has a mix of one to one support in the community, as well as some small group activities, which have all been carefully chosen to meet his individual needs,” says Narelle. When it all comes down to it, we knew that the organisation had to make some adjustments and that the NDIS would not be perfect in its first year. Hence why they called Barwon a trial site. Some finetuning is needed to ensure that the scheme is viable in the future, but all things considered, our participants are benefitting and we are seeing them getting closer to their goals and aspirations every day. Encompass is a mission-based organisation, pushing for positive change and for everyone with a disability to be given a fair go. For us, it is all about the participant! They are our focus! We welcome the NDIS with all its challenges, as we know that it will ultimately ensure excellent service provision and a brighter future for many people with a disability. The difficulties around funding/pricing levels must be addressed to ensure quality services are in place to meet the needs of all, not just a few. - Encompass CEO, Elaine Robb
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up-cycled items
Upcycling of donated items Repurposing of donated items Furniture restoration Retail and warehousing skills furniture Arts and crafts production Ceramics production Pre-loved furniture and homeware arts and crafts
HUB 3219
Check out Hub 3219 when you can. Our friendly staff will assist you in your purchase of stunning hand-made arts and craft, environmentally friendly products and up-cycled items. Hub 3219 is conveniently located close to the Newcomb Shopping Village with free parking (just behind ‘Thriftway Furniture’) on Bellarine Highway. Hub 3219 and HomeStart Unit 2 181-185 Bellarine Hwy, Newcomb homestart Phone: 03 5248 0498 Web: www.encompass-cs.org.au
BUSINESS NEWS | 24
Encompass in a nutshellâ&#x20AC;Ś What do you know about Encompass? Well, in a nutshell you could say that we are a disability service provider, but not all our services are disability specific. You may not know that we offer accredited and non-accredited training through Encompass College of Education and Training. About 30% of our students have a disability and study alongside people from various backgrounds, abilities and experiences. With our College, you can gain qualifications to work in the community services field, disability work and many more. Our main focus is people. Our services, programs and our community enterprises are developed due to an identified need in the community. We offer support to people with physical, intellectual, sensory and psychological disabilities, young people who are disengaged, long-term unemployed and those facing financial, social or learning barriers. I amâ&#x20AC;Ś part of the Encompass team. You can be too! At Encompass, it is important to us that people feel valued; that they have an identity beyond having a disability. This is why we started the â&#x20AC;&#x153;I amâ&#x20AC;Śâ&#x20AC;? campaign. Encompass runs a number of community enterprises that create meaningful employment, work experience and training opportunities for people, including those with disabilities. We want our participants to be able to say â&#x20AC;&#x153;I amâ&#x20AC;Ś an artist, a shop assistant, a mentor, a truck driver etc.â&#x20AC;? The good news is, there are currently many employment and work experience opportunities with a number of our businesses including: Hub 3219, ReadyStart, HomeStart, Munch â&#x20AC;&#x2DC;nâ&#x20AC;&#x2122; Crunch and the Urban Farm. This way, more people can join and also be able to say â&#x20AC;&#x2DC;I am!!!â&#x20AC;&#x2122;. If a person has included work experience, one to one support or Australian Disability Enterprise funding in their NDIS package, or if they are a job seeker with a disability, then they should talk to Encompass today.
munch n crunch
Tips for those who are about to meet with NDIS planners: â&#x20AC;˘ Pre-plan before meeting with your NDIS planner. Write down some of your goals and aspirations to ensure you donâ&#x20AC;&#x2122;t forget to mention them at the meeting. â&#x20AC;˘ Be honest and transparent about some of the barriers you face. This is the only way you are going to get the support that you require. â&#x20AC;˘ You donâ&#x20AC;&#x2122;t have to go to the meeting alone. If you want, you can bring your advocate to the planning session. â&#x20AC;˘ Think about what you have in your current plan. Is there something you would like to keep or something you wish to change? â&#x20AC;˘ Write down some events or things in your life which have been difficult for you. For example community access, using public transport, making yourself understood in a cafe or trying to get a job. â&#x20AC;˘ Most importantly, remember that you can appeal the decisions in relation to your individualised package. If there are any gaps, you should let your planner know!
If you or someone you know has a disability and is looking for support and assistance, or if you are looking to expand on your skills, upgrade your qualifications or change your career path, please contact Encompass. You can also support the projects at Encompass by making a donation or volunteering your time. To find out more visit our website at www.encompass-cs.org.au or Facebook site at www. facebook.com/EncompassCS. Every donation of $2 or more is tax deductible and we can ensure that your donation goes towards the particular project you want to support.
Let us cater your next event!
Munch â&#x20AC;&#x2DC;nâ&#x20AC;&#x2122; Crunch Catering provides healthy, gourmet food to customers, while being a hospitality training venue for Encompass Community Services. Â&#x2021; Corporate and Private Functions Â&#x2021; Family Gatherings and Milestones Â&#x2021; Exhibitions and Open Houses Â&#x2021; Anniversaries, Birthdays and Parties Â&#x2021; Corporate Lunches and Business Meetings 7R SODFH DQ RUGHU RU WR GLVFXVV \RXU VSHFLÂżF UHTXLUHPHQWV SOHDVH FDOO RQH RI RXU IULHQGO\ VWDII on (03) 5274 2242, or email us on mnc@encompass-cs.org.au. Your purchase helps us to provide jobs for people with disabilities in Geelong. Address: 39A Rose Avenue, Norlane Phone: 5274 2242 Email: mnc@encompass-cs.org.au Web: www.encompass-cs.org.au/mnc
BIZNEWSMAG.COM.AU | 25
Î å XĜŸƋåĹ Î ¥Ņƚ ĘŅŅŸå Î å åŸŞŅĹÚ Ƌţ X±ƚųåĹÏå ĜŸ ± ĵƚĬƋĜŸåųƴĜÏå ĹŅƋ üŅų ŞųŅĀƋ ÏʱųĜƋ±ÆĬå Ņųč±ĹĜŸ±ƋĜŅĹØ ŅýåųĜĹč ± ų±Ĺčå Ņü ŸåųƴĜÏåŸ ƋʱƋ ŸƚŞŞŅųƋ people to maximise quality of life and independence. We are committed to advocating for a community that is based on equality and celebrates each person’s uniqueness. The National Disability Insurance Scheme (NDIS) introduced a radical change to the way people with a disability receive support services. The Scheme places the individual at the very centre of decision making on all matters that concern them.
Ƌ X±ƚųåĹÏå ÚåĬĜƴåųŸ ± ų±Ĺčå Ņü ĜĹĹŅƴ±ƋĜƴåØ ŅƚƋÏŅĵå üŅÏƚŸŸåÚ ŸåųƴĜÏåŸ ±ĹÚ ŞųŅčų±ĵŸ ±Ÿ ޱųƋ Ņü ƋĘåĜų aƼ{Xec ŸƚĜƋå Ņü ŸåųƴĜÏåŸţ ĘĜŸ
üų±ĵåƵŅųĩ ±ŸŸĜŸƋŸ ÏŅĹŸƚĵåųŸ ƵĜƋĘ c%F üƚĹÚĜĹč ƋŅ ĵ±ƋÏĘ ƋĘåĜų ĹååÚŸ ±ĹÚ čŅ±ĬŸ ƵĜƋĘ ±Ĺ ĜĹÚĜƴĜÚƚ±Ĭ ŞĬ±Ĺ ±ĹÚ ƋĘå ųĜčĘƋ ŸƚŞŞŅųƋŸ ƋŅ ĵ±ƻĜĵĜŸå čųŅƵƋĘ ±ĹÚ ĜĹÚåŞåĹÚåĹÏå ±ĹÚ ƋŅ ±ÏĘĜåƴå ƋĘåĜų üƚĬĬ ŞŅƋåĹƋĜ±Ĭţ eŸ ޱųƋ Ņü Ņƚų ÏŅĵĵĜƋĵåĹƋ ƋŅ ųåŸŞŅĹÚ ƋŅ ƋĘå changes and challenges brought about by the NDIS we are hosting a National Conference ‘The NDIS One Year On - Lessons learned, emerging trends and expectations moving forward.’ This conference will bring together key stakeholders to collectively evaluate, learn, inform and understand the challenges and the opportunities the NDIS is presenting.
THE NDIS ONE YEAR ON Lessons learned, emerging trends and expectations moving forward
NATIONAL CONFERENCE
11 and 12 August, 2014 Deakin University, Waterfront, Geelong
HIGHLIGHTS {ųĜĵå aĜĹĜŸƋåų Ęå BŅĹ ŅĹƼ eÆÆŅƋƋ a{ (recorded) Ęå BŅĹ a±ųƼ ŅŅĬÚųĜÚčå - Victorian Minister for Disability Services and Reform aŸ ±ų±Ę BåĹÚåųŸŅĹ a{ - Federal Member for Corangamite, ųåŞųåŸåĹƋĜĹč åűƋŅų Ęå BŅĹ aĜƋÏĘ 8ĜĀåĬÚØ eŸŸĜŸƋ±ĹƋ aĜĹĜŸƋåų for Social Services {ųŅü域Ņų I±Ĺå ÚåĹ BŅĬĬ±ĹÚåų - Vice Chancellor, Deakin University %ų UåĹ ±ĩåų - CEO, National Disability Services %ų ųƚÏå ŅĹƼʱÚƼ ea - Chairman, Board of the National %ĜŸ±ÆĜĬĜƋƼ FĹŸƚų±ĹÏå ečåĹÏƼ
aų %±ƴĜÚ ŅƵåĹ ě )kØ c±ƋĜŅűĬ %ĜŸ±ÆĜĬĜƋƼ FĹŸƚų±ĹÏå ečåĹÏƼ aų ųƼ±Ĺ ŅŅÚüŅųÚ kea - Chair, Victorian National Disability Insurance Scheme Taskforce aŸ I±ĹåƋ %Ņųå ě )kØ ų±ĹŸŞŅųƋ eÏÏĜÚåĹƋ ŅĵĵĜŸŸĜŅĹ aų UåƴĜĹ X±ųĩĜĹŸ ě a±Ĺ±čĜĹč %ĜųåÏƋŅųØ Xå±ÚĜĹč eƚŸƋų±ĬĜ± aų eĹÚųåƵ a±ųƋƼ ě a±Ĺ±čĜĹč %ĜųåÏƋŅųØ e ŅĹŸƚĬƋĜĹč {ųŅü域Ņų ƚŸ±Ĺ ±Ĭ±ĹÚĜĹ - Professor of Disability and Inclusion, Deakin University aŸ XĜDŽ 8ŅųŸƼƋĘ - Partner-in-Charge, National Health and Bƚĵ±Ĺ åųƴĜÏåŸ {ų±ÏƋĜÏåØ U{a: eƚŸƋų±ĬĜ±
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Outcomes for a better life
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ŞĘŅĹå× ŎíLjLj ƖƐ ĉĉ ĂĂ ĘåŸå čŅ±ĬŸ ĵĜčĘƋ ĜĹÏĬƚÚå ƋĘå ŅŞŞŅųƋƚĹĜƋƼ ƋŅ ƚĹÚåųƋ±ĩå űƋĜŅűĬĬƼ ±ÏÏųåÚĜƋåÚ Ƌų±ĜĹĜĹčØ ƋŅ ŅÆƋ±ĜĹ ƴ±Ĭƚ±ÆĬå åĵŞĬŅƼĵåĹƋ ŸĩĜĬĬŸØ ƋŅ ųåÏåĜƴå ŸƚŞŞŅųƋ ƋŅ MyPLAN is a unique range of customised services ŸåÏƚųå ±ĹÚ ĵ±ĜĹƋ±ĜĹ åĵŞĬŅƼĵåĹƋØ ĜĵŞųŅƴåÚ ƋʱƋ Ņýåų ÏĘŅĜÏå üŅų ĜĹÚåŞåĹÚåĹÏå ±ĹÚ čųŅƵƋĘţ ĬĜƋåų±ÏƼ ±ĹÚ Ĺƚĵåų±ÏƼ ±ĹÚØ ƋĘå ÚåƴåĬŅŞĵåĹƋ Ņü čųå±Ƌåų ĜĹÚåŞåĹÚåĹƋ ĬĜƴĜĹč ŸĩĜĬĬŸØ ŸŅÏĜ±Ĭ ĜĹÏĬƚŸĜŅĹ å ĬĜŸƋåĹ ƋŅ ƼŅƚ ƋŅ ƚĹÚåųŸƋ±ĹÚ ƼŅƚų čŅ±ĬŸţ å ±ĹÚ ÏŅĵĵƚĹĜƋƼ ޱųƋĜÏĜޱƋĜŅĹţ ƵŅųĩ ƵĜƋĘ ƼŅƚ ƋŅ ŞƚƋ ĜĹ ŞĬ±Ïå ±Ĺ ĜĹÚĜƴĜÚƚ±Ĭ ŞĬ±Ĺ ƋŅ ±ÏĘĜåƴå ƋĘå ŅƚƋÏŅĵåŸ ƋʱƋ ĵ±ƋƋåų ƋŅ ƼŅƚţ
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NDIS
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THE NDIS. ONE YEAR ON T
he conference, to be held at Deakin Waterfront’s Costa Hall on 11 and 12 August, has been established and sponsored by St Laurence Community Services.
Toby O’Connor, CEO, St Laurence Community Services Inc. says:
The National Disability Insurance Scheme (NDIS) introduced a radical change to the way people with a disability receive support services. The Scheme places the individual at the very centre of decision making on all matters that concern them. At the same time it brings very significant change to those who deliver a range of support services. The first year of transition to consumer directed choices has brought significant and complex challenges to participants, their families and providers and the National Disability Insurance Agency. What began with the courage, vision and commitment from Commonwealth and State Governments to respond to the
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NDIA
Disability leaders, political leaders and key stakeholders from across the nation will converge on Geelong this month to take part in the 2-day NDIS National Conference: The NDIS One Year On.
proposals of the Productivity Commission to fix a broken system ‘not good enough’ or ‘fair enough’ is now a reality. The two day national conference will examine the first 12 months of the NDIS – the evidence, the impacts, the challenges and the opportunities. As a CEO of a NDIS provider organisation in the Barwon trial site, it is without question this fundamentally new approach to providing disability support services that is presenting many challenges. These challenges require great change and capacity building within provider organisations if the sector is to positively respond and seize new growth opportunities. It is also clear to me that there is still much work to be done to assist people with a disability to make the transition from passive recipients towards acting as true consumers who understand real choice and outcome focused participation. I am excited about the potential of this national event to bring
(03) 5272 3123 clearwater.org.au
FOR ALL YOUR COMMERCIAL CLEANING & GARDENING NEEDS What is different about Clearwater? • • •
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We guarantee the quality of our work We pride ourselves on our level of customer service We work with you to provide the service you need at a competitive price AND Organisations engaging Clearwater Property Care share our belief in social inclusion and help to provide a better quality of life for every member of the Geelong community.
Pathways is a leading specialist Mental Health Support agency providing services in the Geelong & wider region.
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pathways.org.au BUSINESS NEWS | 28
NDIS
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together key stakeholders to assist us to collective evaluate, learn, inform, understand the challenges and the opportunities the NDIS is presenting. Comprehending the implications of the new environment is a key step in any future move forward to be part of the vision. Indeed, to be catalysts for progress and cultural change whilst delivering the outcomes we are all looking for: a more inclusive society, in which everyone’s talents are recognised and a society where everyone is given ‘a fair go’. One common agenda shared by government is the importance of learning from what has occurred in the launch sites. What has worked? What needs attention? And, what roles do all stakeholders play to deliver a universal system of supports to people with disability? The two-day National Conference will examine the first year of NDIS implementation – the evidence, the impacts, the challenges and the opportunities. The Prime Minister will deliver a recorded message to open the conference, with the list of conference highlights also including: The Hon. Mary Woolridge, Victorian Minister for Disability Services and Reform Sarah Henderson MP, Federal Member for Corangamite representing Senator The Hon. Mitch Fifield, Assistant Minister for Social Services
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Professor Jane den Hollander, Vice Chancellor, Deakin University Panel of Consumers – what’s their experience? Providers sourced from Barwon, Hunter, Tasmanian and South Australian trial sites – what has the trial meant for agencies? The Barwon trial site will be represented by Karingal CEO, Darryl Starkey Dr Bruce Bonyhady AM, Chairman, Board of the National Disability Insurance Agency David Bowen, CEO of the National Disability Insurance Agency Bryan Woodford OAM, Chair of the Victorian National Disability Insurance Scheme Taskforce Dr Ken Baker, CEO of National Disability Services Janet Dore, CEO of the Transport Accident Commission Andrew Marty MD, SACS Consulting on Workforce Readiness Professor Susan Balandin, Professor of Disability and Inclusion, Deakin University Liz Forsyth, Partner-in-Charge of National Health and Human Services Practice, KPMG Australia Conference MC, Stella Young, disability activist, comedian and editor of the ABC’s Ramp Up online magazine Conference Dinner Host, Tim Ferguson, international comedian and member of the Doug Anthony All Stars
Visit disabilityservicesgeelong.org.au/ndis-conference/
Award-winning care and support for 1,300 local children and adults with a disability For more than 20 years we’ve been providing
ͻ ĂƌůLJ ĐŚŝůĚŚŽŽĚ ŝŶƚĞƌǀĞŶƟŽŶ ͻ /ŶĐůƵƐŝŽŶ ƐƵƉƉŽƌƚ Ăƚ ŬŝŶĚĞƌŐĂƌƚĞŶƐ
individualised support and care for the Geelong
ͻ WĂƌĞŶƚ ƐƵƉƉŽƌƚ ĂŶĚ ĐĂƐĞ ŵĂŶĂŐĞŵĞŶƚ
region’s children and adults with a disability and
ͻ ZĞƐŝĚĞŶƟĂů ĂŶĚ ŝŶĚĞƉĞŶĚĞŶƚ ůŝǀŝŶŐ ƐƵƉƉŽƌƚ
their families. Registered NDIS service provider.
ͻ ZĞƐƉŝƚĞ ĂŶĚ ƌĞĐƌĞĂƟŽŶ ĂĐƟǀŝƟĞƐ
10-12 Albert Street, Geelong West T: 5221 2984 | www.gateways.com.au
BIZNEWSMAG.COM.AU | 29
COMMENT
HAVING A SAY
V
ALID, a not for profit organisation run by people with disabilities and family members, works with local individuals and agencies to conduct the Having a Say conference.
In 2000, almost 190 people were involved in the first Having a Say conference in Maryborough. The enthusiasm that was generated inspired those involved to do it again the next year. Since then the conference has grown each year, with over 1300 participants being involved in the 2011 conference.
In the last few years, this has included learning and lobbying about the NDIS. In 2014, the conference hosted the first NDIS “Our Choice” expo with 67 exhibitors and 500 visitors that benefited from the NDIS exhibits and information sessions. In 2015, the conference will again host the expo (Friday 6th, February) to inform current NDIS participants of the range of services available. It will also assist individuals preparing for the introduction of the NDIS to plan with greater clarity of information and confidence.
2015 will be the 16th Having a Say event and will also mark the tenth year that the conference has been held in Geelong. Conference Coordinator Christine Scott said, “We had such great support from local disability agencies, City of Greater Geelong, Bellarine Tourism and the community that we stayed in Geelong.”
“Having a Say has been around for 16 years, and has grown into the biggest conference for people with disability in Australia... As change happens in the disability sector there is a need to get together to lobby about issues, share experiences, be inspired and to celebrate our achievements.” The Having a Say conference is unlike any other conference out there. It aims to empower people with a disability to find their voice, to speak up, to be heard and to be respected. Of the 1000 plus participants each year from across Australia and overseas, between 600 to700 are people with disability. People with disability deliver the majority of sessions, which is one of the unique attributes of the conference. People with disability have the opportunity to participate in any role, including being on the Organising Committee or as presenters, performers, volunteers
or activity facilitators. This is a conference where people listen to each other, respect each other’s views and opinions, and celebrate their common cause.
People enjoy coming to the conference for a range of reasons. Some are keen advocates for people with disability and want to debate about issues, others find the whole environment empowering and some just want to have fun! Some have never been to a conference and others want to have a go at something different and new. Apart from presentations and performances, other activities include open microphone, Red Faces, Dinner Disco at The Pier Geelong and Come & Try activities. Having a Say caters for all and includes all! We often get comments on the Evaluation Forms saying things like: “It was great. I felt important because everyone listened to what I said.” Having a Say has been around for 16 years, and has grown into the biggest conference for people with disability in Australia because there is nothing else like it in Australia. As change happens in the disability sector there is a need to get together to lobby about issues, share experiences, be inspired and to celebrate our achievements. Having a Say conference 2015 will be held from the 4th to 6th of February at Deakin University, Waterfront Campus. More information is available on the website www.valid.org.au.
Deakin Uni, Gheringhap St, Geelong 9.30am - 4pm, Friday 6th of Feb. 2015 Information Sessions and exhibits on the wide range of services, equipment, training, early intervention, housing, technology and other supports available for current users of the NDIS and those wanting to be informed and prepared for the transition to the NDIS. More info or to exhibit at the Expo contact VALID ph: 03 9416 4003 web: www.valid.org.au email: christine@valid.org.au
BUSINESS NEWS | 30
LEGAL
WHAT A SPECIAL DISABILITY TRUST COULD MEAN FOR YOUR FAMILY
A
year on, people are able to reflect on the experiences, challenges and positive opportunities presented by the National Disability Insurance Scheme. With an adult disabled grandson, our client Marg Nolan reflects that the process, “gives families an opportunity to speak up and dictate what services you may want a loved one to have” and whilst with any government agency “there is a bit of red tape”, Marg says she has found the whole process “very positive”. As part of the process of addressing what services families may wish their loved ones to access, many will be led to reflect on what will happen when, at a future time, they are no longer able to care and provide for the disabled person. Many families are considering whether a Special Disability Trust (SDT) may be appropriate to either be established in their lifetime or through their Wills. Introduced as part of Australia’s social security framework in 2006, SDTs are designed to enable immediate family members and guardians to make proper provision for severely disabled persons. SDTs assist families to provide for the future care, accommodation and medical needs of family members with disabilities. In order to qualify as a SDT and to ensure the beneficiary and donors receive the available concessions the SDT must meet strict requirements. The SDT must have only one principal beneficiary, being the person with a severe disability, and the Trust Deed must be in the required form using the Model Trust Deed as prescribed by relevant Social Security rules. When the criteria are met for the establishment of the SDT, it then attracts concessional treatment for both the person with the severe disability and the eligible contributing immediate family members. A pensioner may
therefore contribute to the SDT without affecting their pension rights (currently up to $500,000 per trust made, either as a lump sum or other amounts over time) and the gift to the SDT may qualify them for Centrelink pension benefits they may not previously had access to. For the disabled person, the income from the assets of a SDT will not be counted for the application of the income test to the beneficiary of the trust. Therefore, the use of money from the SDT to pay for care, accommodation and discretionary spending for the disabled beneficiary will not be counted as that person’s income for income support purposes. The disabled beneficiary is thereby able to enjoy better access to full Centrelink benefits. Additionally, the assessable assets of the trust up to $609,500 (indexed annually) will be disregarded for the application of the assets test. This means that the assets held will not impact upon the income support entitlements of the person with the severe disability. Additionally, as the principal home of the disabled beneficiary is also disregarded, the SDT can hold assessable assets of up to $609,500 plus the home in which they live before the excess assets are included in the disabled beneficiary’s assessable assets. This article provides general information only, current at the time of production. Any advice in it has been prepared without taking into account your personal circumstances. You should seek professional advice before acting on any material. Liability limited by a scheme approved under Professional Standards Legislation (other than for the acts or omissions of fi nancial services licensees) in each State or Territory other than Tasmania.
BRONWEN CHARLESON, SENIOR LAWYER, WILLS & ESTATE PLANNING, COULTER ROACHE
GEELONG
RIVERFEST regatta race the 8 fun run live entertainment & MARKET STALLS Building a Better Geelong
BIZNEWSMAG.COM.AU | 31
ACCOUNTING
PLANNING FOR PROFIT & SUCCESS
T
he 14/15 Financial Year has begun. What plans have you made? Will they achieve the outcome you desire?
Many businesses repeat performances year after year – some even wing it, cross their fingers and hope that their accountant will give them a good report each August!
For those keen to improve their business, improve profitability and to grow, then they need to plan plan plan. If you keep it simple, keep your eye on the main game and don’t get distracted by offers and opportunities that may steer you off your path, then you won’t ruin a good business. That’s not to say you should be inflexible. Business plans should be a live document, constantly being reviewed and adapting to change. After all, the world around us is constantly changing, with technology, social media, communication, market demands and legislation impacting on it. And if you don’t adapt and respond to change, you could not only be left behind the competition, but your business could fail, which no one wants. A business plan provides an overview of the business, its market and goals. While it is good to have a detailed plan of the business’ objectives and its path to achieve those objectives, a simple plan is great to track progress on a month-by-month basis (we suggest a plan to a page). It is effectively a map that details: 1. Where the business is now 2. Where you, as the owner, want it to be in the future 3. How you will get there
As directors, you are responsible for compliance and risk management and for making decisions that comply with the State and Federal regulations, so you are obliged to keep on top of those issues. Employment Law and Industrial Relations is always a high priority for businesses with awards, distinguishing employees from contracts, payroll issues and more. So again, make this part of your plan to ensure you get things right and avoid unnecessary risks to your business. Well developed strategies will out perform ad hoc decisions. So how will your business perform? It is a proven fact that when you commit to writing down and measuring your progress on a regular basis you are more likely going to achieve success. There is plenty of published research that shows this to be fact. Some of my clients meet monthly with a group of peers and check their progress according to their one page plan. It keeps them honest to their plans and focussed on what they are doing. And they learn from each other. Business advisors can also facilitate these forums. We have developed a Business Planning Kit that we give to clients as an instruction manual of sorts and a one page template to summarise all these issues and for them to use ongoing. Our monthly newsletters address cashflow, budgeting, employment, super, and many other topics to keep business owners up to date on issues that may impact on their business. We welcome anyone to call us for a copy or to subscribe. So, drafting a structured set of objectives that have a strategy attached on how you are going to achieve them and a written one page plan that measures your progress along the way is essential to planning for profit and success in 2014/15 and beyond.
In preparing your plan, questions to ask yourself are: • Is it time to employ staff or more staff? • Should you extend your range of products or services? • Is your business structure appropriate? • What issues may impact on your business? Consider issues including workplace laws and compulsory super contributions. • What will rising interest rates mean to your business, and to your customers? Will rates impact on your customers’ ability to keep within trading terms going forward?
The information in this article is information only and should not be relied upon as advice specifi c to your business. Please seek professional advice from experienced Business Advisors before taking action on any of the information provided.
ADAM MURRAY, MANAGER, ACCOUNTING & BUSINESS ADVISORY, CROWE HORWATH GEELONG BUSINESS NEWS | 32
FINANCE
THAT NS MENTALITY
A
t Morris Finance our Health and Well Being Manager introduced us to a mantra of wearing our CAPâ&#x20AC;&#x2122;s, an acronym for Communication, Awareness and Professionalism, which has had a profound effect from top down, bottom up and we refer to it regularly in meetings both internally and externally. This year we have challenged employees to perform with accuracy in everything they do and also commit to NSM, what most people refer to as a â&#x20AC;&#x153;no surprises mentality.â&#x20AC;? The no surprises mentality is simple but not easy to implement, as it can only be built within an environment that flourishes in continuous improvement and, more importantly, firstly adopts NSM as â&#x20AC;&#x153;no surprises management.â&#x20AC;? When no surprises management is displayed, it involves leadership and consistent communication, building trust and respect. Good leaders will always communicate all possible outcomes of decisions, both positive and negative. The biggest sin companies can make is keeping employees in the dark and constantly surprising them - a serious form of disrespect. With todayâ&#x20AC;&#x2122;s business landscape becoming increasingly more complicated no surprises does not mean a complete elimination of surprises, it means minimising the number of unpleasant surprises. Along with this, companies that have a strategic business plan that is clearly communicated throughout the organisation greatly diminishes the chances of surprises occurring. Another integral step to minimise and manage risk is by introducing procedures that ensure that this happens by design, creating and implementing a framework of strong checks, balances and controls. Experience tells us that â&#x20AC;&#x153;people do what you measure, not what you expect.â&#x20AC;?
Throughout my working career l have encountered the best meaning attempts of senior management to implement an NSM throughout all levels of business, only to discover that it becomes an exercise in futility because employees interpret it as an attempt to disguise a culture of no bad news. As a result, its reputation is severely damaged because no one is prepared to tell their managers the honest truth. In summary, whilst surprise is the arch enemy of good companies, surprises can occur for a myriad of reasons and the open encouragement of management to instil an NSM will be successful should: â&#x20AC;˘ Managers practice â&#x20AC;&#x153;no surprise managementâ&#x20AC;? â&#x20AC;˘ Employees understand risks associated with their role and responsibility â&#x20AC;˘ Employees be encouraged to raise surprises without fear of negative consequences â&#x20AC;˘ Companies set achievable and agreeable goals and objectives â&#x20AC;˘ Management create and continuously encourage an environment where people are open and trust each other â&#x20AC;˘ Measurements be understood and become a part of a companies DNA Until next month, onwards and upwards in your journey to promote a â&#x20AC;&#x153;no surprises mentalityâ&#x20AC;? that allows you to experience further success on the business or personal front!
MARTIN CARTER, BUSINESS MANAGER, MORRIS FINANCE
Q: When business throws up some unexpected surprises, who can you call?
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BIZNEWSMAG.COM.AU | 33
VECCI
LAUNCHING VECCI’S ELECTION AGENDA TO GROW JOBS & STRENGTHEN GEELONG’S ECONOMY
I
was delighted to be joined by VECCI chief executive, Mark Stone, recently for the launch of our Taking Care of Business state election agenda in Geelong.
Mark spoke at a breakfast at the Mercure Hotel with representatives from the City of Greater Geelong, Committee for Geelong, Geelong Chamber of Commerce, G21, Deakin University and a number of other VECCI members. As I have previously mentioned, we are calling on the major parties to adopt our agenda and supporting recommendations for jobs, infrastructure, skills and international engagement.
“VECCI’s support for reconstructing the Yarra Street Pier, which would encourage growth in the number of cruise ships visiting Geelong and result in a boom in tourism, created plenty of discussion and support.” These are the key priorities for business in the November election. We were delighted by guest support for a major thrust of our platform - the lifting of the threshold at which a business starts paying payroll tax to $850,000. A number of the attendees said payroll tax was a major impediment to employing additional staff. VECCI’s support for reconstructing the Yarra Street Pier, which would encourage growth in the number of cruise ships visiting
Geelong and result in a boom in tourism, created plenty of discussion and support. Mark also recently met with the Hon. Dr Denis Napthine MP, Premier of Victoria, the Hon. Michael O’Brien MP, Treasurer of Victoria, the Hon. Daniel Andrews MP, Leader of the Opposition and Mr Tim Pallas MP, Shadow Treasurer, all of whom showed interest in our four priorities. The accompanying recommendations were well received, which we hope will result in further commitments from both parties during the election campaign. VECCI was also pleased to be part of the 2014 Victorian Tourism Conference held in Geelong on 14 – 15 July, through our association with the Victoria Tourism Industry Council (VTIC). The conference showcased a diverse program of local, national and international speakers with a focus on building profi table and sustainable businesses and a resilient tourism industry. Over 330 guests from the tourism industry were exposed to industry experts and peers, information on the latest trends and practical workshops to enhance skills relevant to growing a business in the sector. Speakers included the Premier, who spoke about the importance of the tourism industry, which contributes $19.6 billion to the state economy each year and employs more than 200,000 people. As you may have seen in the local press, VTIC chief executive Dianne Smith said that there is potential for signifi cant employment growth in the Geelong region with the right policy setting. VTIC will continue to campaign for reforms that improve tourism infrastructure, attract more business events to our regions and boost intrastate and international visitation.
JAMES GULLI, VECCI REGIONAL MANAGER BUSINESS NEWS | 34
LEGAL
A NEW APPROACH ON SEXUAL HARASSMENT DAMAGES ASSESSMENTS
B
ack in 2011, the legal community was atwitter on hearing that Ms Fraser-Kirk settled her claim for sexual harassment against chief executive Mark McInnes and David Jones for $850,000. Her original claim for damages was for $37 million. An informed analysis of damages claims ordered by courts in previous cases indicated that the range of damages for moderate sexual harassment cases was between $5,000 and $30,000. Even though the amount of damages sought by Ms FraserKirk was far in excess of any previous claim for damages that had been sought, the fact that she settled her case for an extraordinarily high sum of $850,000 did change the landscape for damages awards.
commentators had been critical of the Courtâ&#x20AC;&#x2122;s cautious approach to awarding damages in sexual harassment cases. Justice Kenny indicated that a new approach should be taken to the assessment of damages, which should not be assessed by a reference to some previously accepted range of damages in sexual harassment cases. She considered that Justice Buchanan had made an error of law and had not taken suffi ciently into account the extent of Ms Richardâ&#x20AC;&#x2122;s psychological injuries, as well as prevailing community standards. This judgment will signifi cantly increase the risks for employers embroiled in sexual harassment cases.
Last year, Justice Buchanan, a judge of the Federal Court, awarded damages to Ms Richardson, a manager of Oracle, of $18,000 for sexual harassment by a male colleague.
It is common for complainants in sexual harassment cases to bring proceedings not only against the work colleague who was sexually harassing them, but also against the employer for failing to take reasonable steps to avoid or minimise the risk of such harassment occurring.
Prior to the judgments, Ms Richardson had rejected an offer by Oracle to settle her claim for $55,000. The result of rejecting that offer, and the Court making an award of $18,000 only, meant that she had to pay her own legal costs, which at the time were $224,475.80, plus a proportion of the costs of the respondents to her claim. This was a disastrous outcome for Ms Richardson.
If employers wish to minimise the risk of becoming a party to a sexual harassment claim then they need to have properly drawn policies relating to sexual harassment, bullying and discrimination. The wording contained in such policies is critical and it is also critical that employers have proper procedures in place to deal with complaints of sexual harassment.
Ms Richardson appealed the judgment and the Full Federal Court in mid-July of this year increased the award of damages from $20,000 to $130,000, and ordered that Oracle pay some of her legal costs. Justice Kenny, one of the appeal judges, noted that academic
JIM RUTHERFORD, PRINCIPAL & ACCREDITED SPECIALIST IN WORKPLACE RELATIONS, HARWOOD ANDREWS
Harwood Andrews is launching possibilities
We work in a collaborative partnership with our clients, to understand their business and bring to bear our expert judgement, to ensure the advice and service we provide is specific and tailored to their needs.
Geelong Melbourne Ballarat Bendigo harwoodandrews.com.au
BIZNEWSMAG.COM.AU | 35
TRAVEL
BUSINESS NEWS | 36
TRAVEL
ONE PERFECT DAY IN SPAIN T
his cold snap has me dreaming of the warm heady delights of Spain, in particular the Alhambra. I am not long back from our May tour and I’m reminiscing on our day spent exploring the network of palaces, fortresses, courtyards, chambers, pavilions and gardens. It was early morning and still cool when we arrived at the gate with the expectation of another hot day. The scent was intoxicating, a powerful blend of Star Jasmine and philadelphus. The Alhambra was built in 14th century on a hill overlooking Granada. The incredible craftsmanship of its decoration has meant its survival as a gem of Moorish architecture and style, now protected and World Heritage Listed by UNESCO. It was built as a fortress and palace, home to the last three Nasrid kings, the last Muslim kingdom in the Iberian Peninsula and a unique reminder of the rich Hispano-Muslim civilisation that lasted nearly eight centuries. If you try to imagine these spaces devoid of tourists and the royal court using these chambers all furnished with sumptuous colourful textured cushions and carpets, it all comes to life. Interior courtyards are surrounded by such chambers; where the king entertained, received guests and retired for… let’s say pleasurable relaxation. I can imagine wives and children peeping through shutters of the second level of apartments to see what’s happening below. One such courtyard and probably the most famous is the Patio de Leones (Court of Lions). It is open to the sky with channels of cool water supplying its central fountain. The Court of Lions is dominated by the central alabaster basin supported by twelve marble lions, with a complex water system
BIZNEWSMAG.COM.AU | 37
TRAVEL
that’s recently been restored so that water flows in and out and through jets, one in each lion mouth! Water never overflows the basin. The wealth of detail in the carving of its pediments, walls, arches, columns and even pavements, is quite extraordinary. It’s a neckbending study of the ceilings with domes, some carved and some tiled. Elegant slender columns feature with the sun casting intricate shadows as it passes across the space. Carvings in alabaster of Arabic calligraphy and other symbols are testament to the richness of the decoration of the finest Moorish artistic style. The proportion here is perfect as is the surrounding arcaded gallery that’s supported by elegant columns. Patterns of light and shadow emphasise this perfection. It’s open to the sky and surrounded by a series of exquisite chambers. Four pavilions project into this court, each is decorated with filigree walls and elaborate domed roof. It’s important to enjoy and experience these spaces so that they are committed to memory. Just try this – put the camera way – don’t be tempted to view the marvellous scene through your camera lens.
Its position above the Alhambra and outside its walls makes for enchanting framed views across to it and to the snow-covered Sierra Nevada. This was the summer retreat for the Nasrid kings, just a short walk away. Its beautiful water garden, Patio de la Acequia, has been changed from the original but retains a lively play of water. Being enclosed gives an intimacy and arcaded pavilions either side support espaliered citrus. Shady loggias at both ends and a colonnade along one side keep the visitor shaded from hot sunshine. If you are planning a visit to the Alhambra, you must buy your ticket beforehand (www.alhambra-patronato.es). Tickets are timed so you will need to be punctual. Early morning or late afternoon are enchanting times to visit, when the crowds have thinned, the light is soft and your images are gold. Visit www.rosstours.com for tour destinations and information. Author Sandra Ross is a horticulturist, garden writer, broadcaster and popular tour leader, and is a Director of Ross Garden Tours alongside her horticulturalist husband Graham Ross, host of Better Homes and Gardens. Ross Garden Tours has been sharing the world’s great garden cities with tour groups since 1984. The article was first published on blog.rosstours.com and has been reprinted with permission.
SANDRA ROSS
BUSINESS NEWS | 38
GOVERNANCE
BOARD EVALUATIONS: A KEY COMPONENT OF GOOD GOVERNANCE
O
ngoing professional development is a fundamental principle of good governance. In an ever and rapidly changing world, keeping up to date with professional standards, contemporary thinking and simply taking time to refl ect on past performance to identify areas for professional and personal improvement is an activity that should be included on every board of management’s annual agenda. THE BENEFITS :
An annual board evaluation is an effective means to enhance the overall performance of the board and deal with identifi ed issues in a constructive way. A formal board evaluation process provides an opportunity and resources to: • Review the governance framework (including the annual agenda, terms of reference, code of conduct, and sub committees structure);
• Openly discuss the outcomes of the review and document an action plan. Include in board papers on agreed time lines and track performance against the established targets. AREAS FOR REVIEW: In general terms, the following areas should be included in an annual board review process (in no specifi c order of priority or importance): • Policy setting • Board – CEO relationship; • Board agenda, information, access to management; • Appointment, induction, training and succession of board members; • Assessment of strategic and tactical initiatives;
• Clarify individual and collective roles, including leadership positions;
• Assessment of operational and fi nancial management functions
• Review and improve the effectiveness of board meetings and processes;
An example of an introductory level board evaluation format can be downloaded at www.governancetoday.com.
• Take time out to assess the working relationship between the board and management – this initiative is greatly enhanced if this is a 2 way process, that is not just the board making the assessment, but management also given the opportunity to have input into the process;
All levels of an organisation are accountable for their individual and collective performance and contribution to the business. Success and sustainability is achieved when an organisation achieves alignment between its strategic direction, capabilities and stakeholder expectations.
• Assess the allocation of time and other resources on stewardship versus strategic responsibilities: is the board spending the appropriate time on “ rowing v steering” – both keep us occupied, but produce very different results;
An organisation can monitor progress on this journey through informal or formal means, however the quality and value achieved will depend on the choices made. Good governance requires a formal system of evaluation across the whole organisation, from the board to service delivery and the best result is achieved when the board leads by example.
• Assess current board skills, identify areas for professional development and create a professional development plan for the ensuing year; and • Take time to think about succession, board composition and an orderly and effective board renewal process. THE PROCESS: PRACTICAL TIPS
If board evaluations are not part of your annual agenda, it’s not too late to make an amendment for FY2015 and incorporate a key principle of good governance in the leadership of your organisation – the results will be worth the investment. For further information, go to www.governancetoday.com
• Leadership – if this process is new to a board, it will require leadership, generally from the Chairman, to make it happen. The Chairman should acquaint him/herself with a methodology or options for discussion and resolution by the board. A draft implementation plan is a useful way to get things going in the fi rst year; • Undertake the review on an annual basis, around the same time as the CEO’s review. This will enable suffi cient time to create a plan for the new year and allocate appropriate resources in the annual budget; • If resources allow, engage an external facilitator to help you with the initial review. This will assist in creating an appropriate framework, analysis of outcomes and the development of the resultant action plan. This will then provide a structure to undertake the review in the following years.
MARK C SCHULTZ, PRINCIPAL, GOVERNANCE TODAY BIZNEWSMAG.COM.AU | 39
ARTS
BRUNO CALLORI.
THE LION’S BRIDE 4 - 5 SEPTEMBER Gwen Harwood, AO, is regarded as one of our finest poets with a body of work that continues to attract admirers. Her poetry has been described as containing “a complex subversive edge and many notes of wit, dark humour and satire” and her approach to her subject matter as “mischievous” and even “wicked”. Now, a heart-warming and quirky adaptation of her poetry is coming to Courthouse Arts. Featuring an original score by Hannah Riley, The Lion’s Bride by director Tammie Kite relishes in the raw sensuality of Harwood’s words. Punctuated with wit, humour and deft storytelling, this is the journey of a gutsy, wisphaired poet, her regrettable follies and the heroic greatness of her characters. Luring us into moments that make us laugh, smile, sing and squirm and told through physical theatre, puppetry and song, The Lion’s Bride is classic Harwood: clever, thought-provoking and playful. courthouse.org.au
diversity of art practice, but also cultural perspectives within Australian art today and showcases a variety of innovative contemporary works in a range of media, including video, paint, sculpture, light installation, sound art and photography. Established by Art & Australia to promote the work of artists from Australia and New Zealand, the Art & Australia Contemporary Art Award focuses on artists in the first five years of their practice, supporting them with a critical text discussing their practice and publishing the work on the magazine’s back cover. Since winning the award and entering the collection, many of these artist’s careers have fl ourished. Past winners include Del Kathryn Barton, 2008 & 2013 Archibald Prize winner; and Ash Keating, 2009 Qantas Spirit of Youth Awards and inaugural Guirguis New Art Prize in 2013. artgalleryofballarat.com.au
PASSAGE THROUGH CEREMONY UNTIL 24 AUGUST
ART & AUSTRALIA COLLECTION: 2003-2013 16 AUGUST – 28 SEPTEMBER The Art Gallery of Ballarat is the latest stop on a national tour by the Newcastle Art Gallery, in partnership with Art & Australia journal, of the Art & Australia Collection: 2003-2013 exhibition. Celebrating 24 works from ten years of the Art & Australia Contemporary Art Award, the collection represents not only a
A moving installation by award winning Victorian artist Gayle Maddigan, Passage Through Ceremony involves an experience of ceremony in the confi nes of a gallery. Maddigan is an established, award winning artist whose 30-year career spans everything from painting and drawing to installation, film and photography. wyncc.com.au/art_gallery
MICK KUPRESANIN.
BUSINESS NEWS | 40
ARTS
2014 KARINGAL KARNIVART FAYE OWEN.
THE IMPORTANCE OF BEING EARNEST 28 – 30 AUGUST The Importance of Being Earnest has been delighting audiences for over 100 years and this month it’s Geelong’s turn as GPAC presents the State Theatre Company of South Australia’s production of Oscar Wilde’s brilliant and much-loved comedy of love, manners and mistaken identity. Under the stifling conventions of Victorian England, two young bachelors have taken to bending the rules and the truth to add a dash of excitement to their lives. Jack invents a brother Ernest as an excuse to leave his dull country life behind so that he may pursue Gwendolen, the delectable daughter of the formidable Lady Bracknell. Across town, Algernon decides to take the name Ernest, when visiting Jack’s young ward Cecily. When each gentleman is forced to unwind his web of lies and reveal himself – being “earnest” takes on a whole new meaning. gpac.com.au
TEN 4 TEN
1.
2. 3.
AUGUST Ten 4 Ten, an exhibition to celebrate art@wintergarden’s 10 years of business as a studio/gallery in The Wintergarden, features four works each from ten artists who have an ongoing relationship with the gallery that was established by artist Jill Shalless in 2004. Showcasing the diversity and professionalism of Geelong’s world class art community, Ten 4 Ten includes works across traditional and contemporary genres in oils, watercolour, pastel, mixed media, limestone and precious metals by Victoria Edgar, Lianne Gough, Mick Kupresanin, Jacinta Leitch, Mirjana Margetic, Faye Owen, Steve Parkhill, Louise Price, Bruno Callori (courtesy of his wife’s personal collection) and Jill Shalless herself. artwintergarden.com.au
4.
LOUISE PRICE.
JILL SHALLESS.
BIZNEWSMAG.COM.AU | 41
1. NATALEE ANDERSON - BIRD. 2. JANEEN BLACKMORE - UNTITLED (FLOWER). 3. DAMIAN GORALSKI. 4. ROBERT CROFT - COLD OCEAN.
COMMUNITY NEWS
FASHION FOR A CAUSE. PHOTO BY ELISHA LINDSAY.
NEW SPACE FOR HEADSPACE Headspace Geelong has a new home, co-locating with three other youth health services in a purpose built youth health facility in Yarra Street. With the financial cost to Australia of mental illness in young people aged 12 to 25 estimated at more than $10 billion per year, and an immeasurable emotional toll on sufferers and family, the new facility for Headspace, which provides youth mental health services for young people aged 12 to 25 in a safe and welcoming environment is great news. “This is a wonderful development in the fi ght against youth mental health in our region,” Federal Member for Corangamite Sarah Henderson said at the offi cial launch last month. “Mental health issues can be so debilitating, which is why it is important that young people are given the support they need to address these issues when they fi rst arise.” Ms Henderson said that in recognition of the importance of supporting youth mental health, the Federal Government is increasing the number of Headspace sites to 100 and providing $18 million for a National Centre for Excellence in Youth Mental Health and $5 million to establish an e-mental health program. Geelong’s new Headspace site follows the opening of a new Youth Health Hub in Colac last month.
FASHION FOR A CAUSE Wombat’s Wish, a community based, not for profi t support service for bereaved children and their families, is inviting all
those passionate about spring fashion to join Geelong’s style guru Renee Enright for a fabulous day of indulging in all things racing, spring and fashion while raising money for a good cause. Highlights of the Gartland Community Wombat’s Wish Spring Fashion Race Day include a fashion parade with outfi ts straight from the designer showrooms as sourced by Urban Stalker, and a sneak peek at this spring racing season’s millinery trends with headwear designed by our own internationally renowned milliner Rebecca Share. “It costs approximately $800 to send a family on a [Wombat’s Wish] camp, so this race day has the potential to change the lives of 20 families affected by the loss of someone close to them, which is huge,” says Wombat’s Wish Marketing and Public Relations Coordinator Amanda Schram. “All people need to do is buy a ticket to the event, enjoy an allinclusive luncheon, racing, spring racing fashion and they are contributing to changing the lives of these children, which they can feel great about. It’s a win, win situation really.” Tickets to the event on 17 August are $90 (all inclusive) with limited seats still available for purchase through Ticketbooth (ticketbooth.com.au). For further information, please visit the Wombat’s Wish Facebook page at www.facebook.com/ WombatsWish
BUSINESS NEWS | 42
COMMUNITY NEWS A WALK TO REMEMBER More than 74,600 Victorians live with dementia, around 3460 of them in the Geelong region. In fact, 2012 statistics revealed the Geelong region has the most dementia cases in Victoria and an Alzheimer’s Australia report estimated greater Geelong would have 11,594 dementia cases by 2050. Alzheimer’s disease, an incurable and terminal disease with symptoms including confusion, irritability and aggression, mood swings and long-term memory loss, is the most common form of dementia and takes an enormous toll on sufferers and their families. Now, Geelong has a chance to help raise funds for people affected by dementia with the inaugural Geelong Memory Walk & Jog to be held on 14 September at Eastern Park. Hosted by Alzheimer’s Australia Vic, all funds raised will contribute to increasing Alzheimer’s Australia Vic’s ability to provide vital support services, such as counselling, support groups, education to help family carers, and professional training across Victoria. Register now at www.memorywalk.com.au The first 500 people to sign up receive a free Memory Walk & Jog t-shirt.
BANGONABEANIE FOR BRAIN INJURY AWARENESS WEEK It’s a little known fact that one in two Australians are affected by brain injury, a fact that events around the country during Brain Injury Awareness Week (11 August to 17 August) will seek to make us all more aware of.
Commercial Photography Staff portraits Product shots Marketing shots Events & Functions Weddings & Portraits
Often described as the invisible disability, brain injuries are part of a complex spectrum of disorders referring to any type of organic damage to the brain or neurological disruption occurring after birth, commonly caused by violent assault, falls, traffic accidents or other trauma, as a result of illness, stroke or other cardiovascular diseases,
“This is a wonderful development in the fight against youth mental health in our region... Mental health issues can be so debilitating, which is why it is important that young people are given the support they need to address these issues when they first arise.” - NEW SPACE FOR HEADSPACE alcohol and drug abuse, concussion or repeated knocks to the head during sport. The trouble is that because most of us are not aware of the effects, or the extent, of brain injury in our society, sufferers and their families can struggle to find the support and services they need. BANGONABEANIE is the national campaign for Brain Injury Awareness Week, supporting over 1.6 million Australians and is described by organisers as a simple campaign: buy and proudly wear the trademark blue beanie to support National Brain Injury Awareness Week. All money raised through BANGONABEANIE goes towards supporting one of the largest and most disadvantaged disability groups in Australia. To join the campaign, and show Australians with brain injury and their families that they aren’t alone, visit bangonabeanie.com In Geelong, Brain Injury Awareness Week also sees Karingal hosting Carer Day on 11 August: a free day for carers of those with brain injury to take some time out for themselves with morning tea, an information session by Carers Victoria and relaxing massages. Visit www.karingal.org.au for more information.
GIVE A CAN, IF YOU CAN August is Toucan Appeal month for the Geelong Food Relief Centre, when school communities are encouraged to donate two cans of food per person (or any other nonperishable foods, groceries and personal care items) to help Geelong people in need. The Geelong Food Relief Centre is a not-for-profit charity providing food to individuals and families experiencing hardship through a mini-mart in North Geelong, a bulk distribution service to help agencies who also operate community pantries and through welfare officers in schools who provide emergency food packs for school families facing crisis. Every year the centre serves over 8,000 families, equating to more than 24,000 adults and children. For more information, or to make a donation, visit www.geelongfoodrelief.org
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Studio - 162 Bellerine St, Geelong elisha@elphotography.com.au 0439 353 958 elphotography.com.au
COMMUNITY
TOGETHER WE WORK PARTICIPANTS WITH KARINGAL STAFF AND THE WORKFOCUS CONTRACT MANAGER.
FRESH INITIATIVES BOOST LOCAL SKILL SUPPLY Employers across the Geelong region now have more potential applicants for their vacancies following the graduation of two fresh and innovative programs – Geelong Healthy Eating, a Work for the Dole initiative, and Together We Work, a national six month pilot project – both run through MatchWorks. Geelong Healthy Eating participants showed off their broad range of newly acquired hospitality skills as they celebrated the program completion at The Salvation Army’s Northside Community Centre. Graduates prepared, cooked and served a three-course lunch to guests from local hospitality businesses and other program stakeholders.
The exhibition also incorporated the 2014 KarnivART competition, which was judged by professional artists Liane Gough and Jamie Daddo. First place was awarded to Natalee Anderson, the second place Ian Scarlett Prize was awarded to Janeen Blackmore, and third place went to Damian Goralski. This year a new award was also incorporated into the competition in honour of the M~M2014 (Mountain to Mouth) event and was awarded to Robert Croft. The winners were announced in front of a packed house of more than 120 people at the KarinvART exhibition launch on July 2 at Karingallery.
Participants prepared nutritious meals for the centre’s community weekly lunch and youth programs, and to be distributed to local disadvantaged families. Participants learnt practical job seeking and interviewing skills, and were given supported hands-on hospitality training in a fully functioning, commercially equipped kitchen, as well as the opportunity to undertake certificates in both hospitality and business to help them achieve sustainable employment. Through the Together We Work program, 32 participants completed a number of targeted workshops presented by local community partners, heard from guest speakers and received intensive job search training and counselling to support them reentering the workforce. MatchWorks Corio, along with eight other sites across Australia, took part in the initiative trialling a joint employment assistance approach for people with a disability and their carers as active participants and partners in the journey to employment or further education, with results far exceeding expectations. At the graduation, an impressive 65 per cent of job seeker participants and 81 per cent of carers had achieved an employment or education placement. MatchWorks General Manager, Michael Wasley, said initiatives such as Geelong Healthy Eating and Together We Work were important for job seekers in order to develop skills, increase confidence, network with potential employers, gain work experience and ultimately realise a career path.
KARINGAL ART COMPETITION HELPS CANVAS LOCAL TALENT More than 50 talented local artists who have a disability or mental illness displayed their work in the 2014 Karingal KarnivART exhibition during July at Karingallery in Geelong.
LEFT: KARNIVART COMPETITION JUDGE JAMIE DADDO, ANNIE DADDO AND BACLINKS ACTING MANAGER TRACY BULL. RIGHT: ARTIST JANEEN BLACKMORE WHO WON SECOND PLACE IN THE KARNIVART COMPETITION WITH KARINGAL CHIEF EXECUTIVE OFFICER DARYL STARKEY.
KARINGAL EASTERN GEELONG COMMUNITY CENTRE APPEAL More than 650 people turned out to Deakin University’s Costa Hall on June 25 to see world-renowned artists, Eddi Reader and Tim McCallum, in concert to officially launch the Karingal Foundation’s Eastern Geelong Community Centre Appeal. The concert kicked off Karingal’s 18 month appeal to raise $2 million to help build the state-of-the-art environmentally sustainable facility in Eastern Geelong that will provide community, recreational, social, cultural, economic and health benefits for everyone in the region. Karingal is seeking community support for the project. To find out how you can help visit: http://www.karingal.org.au/ donate/appeals
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AFTER HOURS
PHOTOS BY ALAN BARBER, BAREFOOT MEDIA.
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THEY HAD ME AT CUPCAKE It was a cold old night to be making your way along the waterfront but that didn’t stop a good crowd from piling into Truffleduck’s Deakin Waterfront Kitchen for Crowe Horwath’s End of Financial Year Cocktail Party. As well as catching up with Crowe Horwath Principals, some of our favourite Accountants and Financial Advisors, a few of the firm’s new rising stars and, of course, event manager and networker Kath Egan, it was an opportunity for business people from across the region to meet, catch up and trade end of financial year war stories. The food was fabulous, the atmosphere was warm and inviting and one of the firm’s newer additions, Principal Ryan Leemon, had the crowd in stitches - even more so when we found out he was an auditor! A cupcake to take home topped off an evening well worth braving the weather for. 1. ROSEMARY HENDERSON, LACHIE McCOLL, CHRIS HUMPHREY, MARY-ANN SEEBECK. 2. FINANCIAL ADVISORY ANDREW CONLAN. 3. GAELAN LIMSOWTIN, PAULINE LIMSOWTIN. 4. ABBEY SHERWELL, LUKE ANDREWS, DAVINA MONTGOMERY, MCFARLANE PATTINSON .
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AFTER HOURS
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“The recent 2014 Powercor Geelong Business Excellence Awards Presentation Dinner attracted a record field of entrants from across a range of industry sectors. A full house turned out at The Pier on a cold, winter’s night in Geelong to celebrate and acknowledge business excellence in our region. Despite the deep chill outside an atmosphere of warmth and goodwill inside was palpable... It is often the journey and not the destination that is so important and the Awards help to showcase the many exemplary micro, small and medium businesses in our region that are the backbone of our economy. Congratulations to all that took the journey in 2014 and we look forward to an even bigger and more exciting year in 2015 as we celebrate the 30th anniversary of the longest continuous running business awards in Australia!” - Geelong Chamber of Commerce CEO, Bernadette Uzelac. 1. THE RODERICK INSURANCE TEAM. 2. TONY AND DEBRA SPENCE. 3. WES SMITH, NATHAN TAYLOR, DANIELA FINNOCCHIARO AND PETER FIDLER. 4. ALISTAIR AND RACHEL LAWSON. 5. THE BOUNDARY BEND OLIVE TEAM.
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AFTER HOURS
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THE CUPBOARD IS BARE The cupboard is bare at Give Where You Live, which is what happens when you grant $2 million to around 50 local programs and strategic initiatives to help some 25,000 of the region’s most disadvantaged people. This year’s annual grant allocation event took on a special significance, as this is the organisation’s 60th year. Speaking at the allocation event, Give Where You Live CEO, Bill Mithen said, “Give Where You Live aims to address disadvantage in the Geelong region... Such an aim requires us to support a broad range of services. However, to achieve long-term social change we also need to partner with projects, programs and organisations that address systemic change.” Give Where You Live are now looking to replenish the cupboard in time for the 2015 grant allocations and there are so many ways you can help. To find out more visit www.givewhereyoulive.com.au
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1. GIVE WHERE YOU LIVE TEAM & OUR COMMUNITY PARTNERS. 2. MEGAN HOLE, CHERIE FURLONG. 3. MICHAEL DOWLING, JUSTIN HARTNETT. 4. KYLIE OLIVER, SALLY BECK. 5. DINA DASIC, CATH SOMERSET, CINDY SCHERER. 6. CLARE DOWLING, BILL MITHEN, ELAINE WILLIAMS, MICHAEL THOMPSON.
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THE TECH GUY
EVERY MONTH, OUR TECH GUY, JON MAMONSKI, BRINGS US THE WILDEST, MOST MIND-BLOWING GADGETS HE CAN FIND...
If you don’t own and carry around a tablet with you by now, counselling is available. The pioneers of tablets and netbooks, ASUS, have launched the new generation MeMO Pad 7 and Transformer Pad TF103. The latest additions to the ASUS tablet lineup feature the intuitive ASUS ZenUI, a 64-bit Intel Atom quad-core CPU and the Android 4.4 KitKat operating system. The new ASUS MeMO Pad 7 features the quad-core processor (up to 1.86GHz) that provides powerful, efficient performance for smooth web surfing and fast app loading. Giving the Google Nexus a run for its money, the 7-inch 1280 x 800 HD IPS display provides highly detailed, crystal-clear images. The tablet also serves as a portable wireless entertainment hub, with Miracast support allowing users to stream multimedia content to compatible external displays, plus CSR’s aptX audio coding for wireless CD-quality audio streaming to Bluetooth headsets or speakers. The tablet is available in a choice of five colours now for around $345.
THIS TABLET WILL FIX IT.
Want to know what’s going on with your phone without taking it out of your pocket or purse? Matilde’s Fun-iki glasses have been spotted at CNET Japan’s Live 2014 event. Connecting to your smartphone through Wi-Fi, a trio of LEDs above each lens will glow or pulse when there’s a notification. Apart from phone calls and email pings, there will be other third party apps for other notifications on the way. There are also speakers within the arms and it charges through the micro-USB port.
LIGHT UP YOUR SPECS!
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THE TECH GUY
Harley Davidson is attempting to grow its share beyond current riders and show off its bike. Project LiveWire has an electric motor and understandably they are worried about how customers might feel about losing signature features like the V-twin engines and chrome pipes. The press release promises “an unmistakeable new sound” like a jet on an aircraft carrier and tire shredding acceleration with 74hp, 148 kph top speed, 85 kilometres of range and charges in 3.5 hours. Built on a one-piece frame with dualsided rear swing arm suspension, it has LED lighting all over and even a colourful touchscreen display for its rider. Does this appeal to the hogs out there?
HARLEY WITH A DIFFERENT NOTE
There’s a very funky new retro desk clock from Platform72 – the Mr Wolf clock, designed by Lachlan McLaine, and it’s available now. I have fallen in love with this time piece and apart from the brilliant images it uses to tell the time, it is pin-point accurate as well. The artistic images on the clock are a mix of photographs, collages, old paintings, propagandta posters and computer generated graphics, with each image representing a number. The Mr Wolf clock is available instore and at www.platformstore.com.au with a RRP of $180.00.
GOOGLE SMART LENS
With Glass (computer headwear), Google has already invested a lot of time and resources into developing the next-generation of wearables, but it’s another of its eye-focused projects that has today received its first major boost. The search giant’s secret Google[x] team has confirmed that that company has licensed its smart eyewear to healthcare specialist Novartis, which will develop the technology into a product that can improve eye care and help manage diseases and conditions.
WHAT’S THE TIME MR WOLF?
Amazon has finally come to the party with its first smartphone - the Fire. There are some new features, including 3D-style four face-and-eye-tracking sensors in the corners of the phone. These sensors enable Dynamic Perspective; which promises that if you are looking at a photo, the view of it will change as you move the phone around. Firefly, however, is the Fire Phone’s finest feature. A swarm of small dots appear on the screen and they begin latching onto objects looking for things to can scan like phone numbers from business cards and QR codes. You can aim it at the TV and it can see someone in a movie and tell you which episode of Seinfeld they had a guest spot in. The Fire’s microphone can also instantly identify any song by the opening guitar riff. And, by the way, it’s also a phone.
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AMAZON MAKES A FIRE PHONE
COOL STUFF Fatherâ&#x20AC;&#x2122;s Day is just around the corner, so treat Dad this year with some of these great ideas!
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Skull Knife Block Urban Attitude urbanattitude.com.au
BOOKS
RICK STEIN’S FISH & SHELLFISH RICK STEIN Before the angry, the aloof and the in the altogether British chefs there was the affable and erudite Rick Stein. When it comes to seafood, Rick Stein is the master and his latest book is the definitive guide to serving up fish and shellfish. Using straightforward language and techniques, Stein spells out everything you need to know to select, prepare and cook seafood. After years of travel and honing his skills, this is an updated and revised version of the classic Seafood. It includes a step-by-step guide to over 60 essential techniques to prepare seafood: from poaching and salting fish to cleaning mussels and cooking a lobster. Rick Stein’s Fish and Shellfish is the essential companion for any fishlover’s kitchen. ------------------------------------------------------------------------------------------------------
SUMMIT 8000 ANDREW LOCK Andrew Lock has lived a life of extremes. He’s been described as Australia’s greatest mountaineer, and his memoir shares his spectacular view of the world, as seen from above 8000-metres. Lock has summited all fourteen of the world’s 8000-metre peaks – the only Australian to have done so – including twice reaching the summit of Everist. This isn’t the story of one man’s battle against the elements, it’s a journey, coloured by the intense human drama of the expeditions: from climbing rivalries, to cultural clashes and mountaineering and environmental politics, all played out against the sublime landscape of the great mountain ranges. There are near misses and tragic losses. But more than anything else, we get an insight into why he is driven to reach for the roof of the world. ----------------------------------------------------------------------------------------
RESERVOIR DAD CLINT GREAGEN ‘If David Sedaris had got married and had kids, he would have been Reservoir Dad. Fall-on-the-floor funny, sharp, witty and just a little bit sexy.’ - Best Australian Blog 2013 judge, Kerri Sackville. Reservoir Dad, a.k.a. Clint Greagen, is a stayat-home dad who tells it like it is and makes us laugh out loud – and sometimes cry, but in a good way. A sharply funny and irreverent chronicler of real life in today’s parenting trenches, whether he’s making us choke with laughter or ‘scrisper’ (a scream, tempered by a whisper, vital to surviving wrangling four little boys on planes, trains and automobiles), cringe with horror or shed a tear, this dad is a true original. Reservoir Dad is a wickedly funny, refreshingly honest and moving modern-day love story that reminds us of what really matters amongst all the chaos and craziness. ------------------------------------------------------------------------------------------------------
UNDAUNTED HUGH O’BRIEN ‘Diving was a boys-own adventure, a jump into the unknown full of devil-may-care attitudes. It welcomed you with one hand and cast you asunder with the other. It was a hideous bitch goddess and it drank the blood of the unprepared.’ Since his low-key upbringing, Hugh ‘Obi’ O’Brien’s life has been a wild ride. What was it that led this country boy from Sydney boarding school to directionless youth to navy clearance diver – slipping undetected through deep waters to defuse mines and dismantle bombs? Then, upping the adrenaline further, Obi joined the mysterious Special Forces counterterrorism unit TAG (East) – no walk in the park. In this memoir – full of eye-popping anecdotes and sparing the reader nothing of his persistent selfdoubt – he recounts this incredible journey.
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