Restructuring state enterprises
Organization and government regulation
Commercial law
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ANNUAL REPORT 2020 www.goldhammer.com
CONTENTS
CHAPTER 01
07 - Basic forms of ownership 10 - Classifications 12 - Management
CHAPTER 02
13 - Restructuring state enterprises 15 - Organization and government regulation 17 - Commercial law 18 - Capital
CHAPTER 03
22 - Intellectual property 24 - Partnership 26 - Corporation
CHAPTER 04
28 - Information businesses 29 - Investment 30 - Restructuring state enterprises 32 - Government regulation
gold hammer NUMBERS
65.000m
2
EN 527 OFFICE FURNITURE - WORK TABLES AND DESKS
250+
DIN 4551 OFFICE FURNITURE; REVOLVING OFFICE CHAIR WITH ADJUSTABLE BACK WITH OR WITHOUT ARM RESTS, ADJUSTABLE IN HEIGHT
4
ANNUAL REPORT 2020
>60
EN 581 OUTDOOR FURNITURE - SEATING AND TABLES FOR CAMPING, DOMESTIC AND CONTRACT USE
55+
RAL-GZ 430 FURNITURE STANDARD FROM GERMANY
5.000m
2
EN 1728:2014 FURNITURE - SEATING - TEST METHODS FOR THE DETERMINATION OF STRENGTH AND DURABILITY– UPDATED IN 2014.[50]
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gold hammer CEO & FOUNDER
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ANNUAL REPORT 2020
I was excited to see your opening for a
shipment back to vendors and providing
malfunctions). I consistently met my call-
customer service rep, and I hope to be
back-up cashiering during busy periods.
volume goals, handling an average of 56 to
invited for an interview.
Previously, I worked within two high-
60 calls per day.
My background includes serving as a
volume customer-support call centers for
In addition to this experience, I gained
customer service associate within both
a major telecommunications carrier and
considerable customer service skills during
call-center
environments.
a satellite television services provider.
my part-time employment as a waitress and
Most recently, I worked on the customer
In these positions, I demonstrated the
restaurant hostess while in high school.
service desk for Discount-Mart, where my
ability to resolve a variety of issues and
responsibilities included handling customer
complaints
merchandise returns, issuing refunds/store
service interruptions or cutoffs, repair
credits, flagging damaged merchandise for
technician delays/no-shows and equipment
and
retail
(such
as
billing
disputes, Sincerely, ADRIAN BAKER general manager
In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
“
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gold hammer COMPANY STORY So what does storytelling have to do with
or using your story to captivate investors
your business? Everything! If you can’t
and bring in the big bucks $$$. Once you
properly convey a story then your products
learn to tell a good story, your audience is
are not going to appeal to your audience.
always going to be wanting more, which will
Bates reminded us that we love stories so
turn your readers into leads, your leads into
much that we have to be trained to not fall
customers, and your customers into loyal
for anecdotal evidence. Why? “Because
customers.
our brains value stories over anything else,” states Bates.
6 KEY TIPS FOR BUSINESS STORYTELLING
Stories can be incorporated into all your forms of content: blogs, e-books,
Well, what if you’re an awful storyteller?
whitepapers, and even your “About us”
Then keep reading because I’m about to
page to captivate your audience. The value
share some of Bates TED-worthy wisdom.
of storytelling can also be transferred to other departments to grow your business – for example training your sales reps to tell the story of your company or product
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ANNUAL REPORT 2020
ALWAYS INCORPORATED THESE 5 MESMERIZING C’S. SO WHEN CRAFTING YOUR STORY LAY OUT THE CIRCUMSTANCES. SET THE SCENE AND GIVE THE VITAL
EVERY STORY NEEDS THE 5 C’S – CIRCUMSTANCE, CURIOSITY, CHARACTERS, CONVERSATIONS AND CONFLICT So why was Bates fascinated by his father’s tales of battle? Because they always incorporated these 5 mesmerizing C’s. So when crafting your story lay out the circumstances. Set the scene
INFORMATION THAT WILL
and give the vital information that will provide context for your
PROVIDE CONTEXT FOR YOUR
reader. Use curiosity to leave the reader wanting more (this trick
READER. USE CURIOSITY TO
works in headlines too). If there is nothing to be curious about then why.
LEAVE THE READER.
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gold hammer
OUR PEOPLE So what does storytelling have to do with your business? Everything! If you can’t properly convey a story then your products are not going to appeal to your audience. Bates reminded us that we love stories so much that we have to be trained to not fall for anecdotal evidence. Why? “Because our brains value stories over anything else”.
ALWAYS INCORPORATED THESE 5 MESMERIZING C’S. SO WHEN CRAFTING YOUR STORY LAY OUT THE CIRCUMSTANCES. SET THE SCENE AND GIVE THE VITAL INFORMATION THAT WILL PROVIDE CONTEXT FOR YOUR READER. USE CURIOSITY TO LEAVE THE READER.
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ANNUAL REPORT 2020
11
gold hammer Gordon Blake CHAIRMAN, CEO & CO-FOUNDER
Chairman, CEO and Co-Founder of Blackstone. Mr. Schwarzman has been involved in all phases of the firm’s development since its founding in 1985. The firm is a leading global asset manager with $356 billion Assets Under Management (as of June 30, 2016). Mr. Schwarzman is an active philanthropist.
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Helena Plummer CO-FOUNDER
Prior to joining Blackstone Mr. James was Chairman of Global Investment Banking and Private Equity at Credit Suisse First Boston and a member of the Executive Board. Prior to the acquisition of Donaldson, Lufkin & Jenrette by Credit Suisse First Boston in 2000, Mr. James was the Chairman of DLJ’s
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ANNUAL REPORT 2020
Jake Davidson SR. MANAGING DIRECTOR
Senior Managing Director in the Tactical Opportunities Group. Before joining Blackstone in 2013, Mr. Hirsch was a Managing Director and Head of Credit Structuring at Deutsche Bank where he sourced and structured transactions for a wide range of corporate and institutional clients across multiple.
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Sergey Borisov PRESIDENT & CHIEF OPERATING OFFICER
Prior to joining Blackstone Mr. James was Chairman of Global Investment Banking and Private Equity at Credit Suisse First Boston and a member of the Executive Board. Prior to the acquisition of Donaldson, Lufkin & Jenrette by Credit Suisse First Boston in 2000, Mr. James was the Chairman.
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gold hammer
OUR PROJECTS PORTFOLIO
Being newly founded does not in itself make a company a startup. Nor is it necessary for a startup to work on technology, or take venture funding, or have some sort of “exit”. The only essential thing is growth. Everything else we associate with startups follows from growth.” in itself make a company a startup. Nor is it necessary for a startup to work on technology, or take venture funding, or have some sort of “exit”. The only essential thing is growth. Everything else we associate with startups follows from growth.” Graham added that an
O 14
entrepreneur starting a startup is committing to solve.
ANNUAL REPORT 2020
O RED BROCHURE
O COLORS
Startups use a casual attitude in some respects to promote ef-
Startups use a casual attitude in some respects to promote ef-
ficiency in the workplace, which is needed to get their business
ficiency in the workplace, which is needed to get their business
off the ground[citation needed]. In a 1960 study, Douglas Mc-
off the ground[citation needed]. In a 1960 study, Douglas Mc-
Gregor stressed that punishments and rewards for uniformity
Gregor stressed that punishments and rewards for uniformity
in the workplace are not necessary, because some people are
in the workplace are not necessary, because some people are
born with the motivation to work without incentives.
born with the motivation to work without incentives.
O OPTIMISM Startups use a casual attitude in some respects to promote efficiency in the workplace, which is needed to get their business off the ground[citation needed]. In a 1960 study, Douglas McGregor stressed that punishments and rewards for uniformity in the workplace are not necessary, because some people are born with the motivation to work without incentives.
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gold hammer SERVICES Market research pertains to research in a given market. As an example, a firm may conduct research in a target market, after selecting a suitable market segment.
SETTINGS
SECURITY
CHEMISTS CAN USE ISOTOPE ANALYSIS TO ASSIST ANALYSTS
A STARTUP IS A COMPANY DESIGNED TO GROW FAST. BEING
WITH ISSUES IN ANTHROPOLOGY, ARCHEOLOGY, FOOD
NEWLY FOUNDED DOES NOT IN ITSELF MAKE A COMPANY A
CHEMISTRY, FORENSICS, GEOLOGY, AND A HOST OF OTHER
STARTUP. NOR IS IT NECESSARY FOR A STARTUP TO WORK
QUESTIONS OF PHYSICAL SCIENCE. ANALYSTS CAN DISCERN
ON TECHNOLOGY, OR TAKE VENTURE FUNDING, OR HAVE
THE ORIGINS OF NATURAL AND MAN-MADE ISOTOPES IN THE
SOME SORT OF “EXIT”. THE ONLY ESSENTIAL THING IS
STUDY OF ENVIRONMENTAL RADIOACTIVITY.
GROWTH. EVERYTHING ELSE WE ASSOCIATE WITH STARTUPS FOLLOWS FROM GROWTH.” GRAHAM AOBIT ETUR?
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ANNUAL REPORT 2020
ANALYSIS
PRICES
ANALYSIS IS THE PROCESS OF BREAKING A COMPLEX TOPIC
THE ONLY ESSENTIAL THING IS GROWTH. EVERYTHING ELSE
OR SUBSTANCE INTO SMALLER PARTS IN ORDER TO GAIN A
WE ASSOCIATE WITH STARTUPS FOLLOWS FROM GROWTH.”
BETTER UNDERSTANDING OF IT. THE TECHNIQUE HAS BEEN
GRAHAM AOBIT ETUR? QUIAM SUNT AUDI DE RECTOTAT
APPLIED IN THE STUDY OF MATHEMATICS AND LOGIC SINCE
RERITIA A STARTUP IS A COMPANY DESIGNED TO GROW FAST.
BEFORE ARISTOTLE (384–322 B.C.), THOUGH ANALYSIS AS A
A STARTUP IS A COMPANY DESIGNED TO GROW FAST. BEING
FORMAL CONCEPT IS A RELATIVELY RECENT DEVELOPMENT.
NEWLY FOUNDED DOES NOT IN ITSELF MAKE A COMPANY A STARTUP.
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gold hammer MARKET RESEARCH PERTAINS TO RESEARCH IN A GIVEN MARKET. AS AN EXAMPLE, A FIRM MAY CONDUCT RESEARCH IN A TARGET MARKET, AFTER SELECTING A SUITABLE MARKET SEGMENT.
18
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ANNUAL REPORT 2020
Business Insider NON-PROFIT BODY PROMOTING OPEN SOURCE SOFTWARE
While companies take great pains to protect personally identifiable information, such as social security and credit card numbers, it’s often the seemingly innocuous information that can give fraudsters the ammunition to make a phishing email more believable, say, or an invoice payment
“Many organisations have lost money via these phishing apps - which often pretend to be something else, such as a Flash player or even a Bible app - when they’ve allowed people in their finance departments to access corporate bank accounts via mobile devices.”
Cloud-based apps often gain access to the camera, location, data and contacts on your phone. So you never know how much sensitive company information they may be snaffling.
We could be giving hackers, fraudsters and spies the keys to our company’s back door, particularly if we naively use the same log-in details for external apps as we do for internal work apps.
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gold hammer In addition to this experience, I gained considerable customer service skills during my part-time employment as a waitress and restaurant hostess while in high school.
“ COMPANY ORIENTATION 20
ANNUAL REPORT 2020
INFORMATION TRUSTED. FAST. PERFORMANT.
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Not just the password you use to unlock your vault, it also plays a key role in encryption. Only you know your Master Password and it is not stored anywhere.
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gold hammer FINANCIAL REPORT The FY 2012–2020 Financial Report, which includes the University’s audited financial statements, is available to view, download or print at the link below.
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No
Item
2010
2015
2020
1.
Agriculture and mining businesses produce
86.520
15.365
58.639
2.
Financial businesses include banks
58.639
58.639
15.365
3.
Information businesses generate profits
95.325
43.520
95.325
4.
Manufacturers produce products, either from raw
15.365
74.523
74.523
5.
Real estate businesses sell, rent, and develop
26.948
58.639
58.639
6.
Retailers and distributors act as middlemen
74.523
95.325
15.365
7.
Service businesses offer intangible
86.520
86.520
95.325
8.
Transportation businesses deliver goods
95.325
58.639
74.523
9.
Information businesses generate profits
74.523
95.325
58.639
10.
Retailers and distributors act as middlemen
15.365
74.523
15.365
143.520
183.520
195.325
ANNUAL REPORT 2020
86%
72%
24%
PROTECTION AGAINST UNFORESEEN PERSONAL EVENTS, AS WELL AS EVENTS IN THE WIDER ECONOMIES
TRANSFERENCE OF FAMILY WEALTH ACROSS GENERATIONS (BEQUESTS AND INHERITANCE)
EFFECTS OF TAX POLICIES (TAX SUBSIDIES AND/OR PENALTIES) ON MANAGEMENT OF PERSONAL FINANCES
There are three levels of managers, which are typically organized
making a profit (for the shareholders), creating valued products at a
in a hierarchical, pyramid structure. Senior managers, such as the
reasonable cost (for customers), and providing great employment
Board of Directors, Chief Executive Officer (CEO) or President of
opportunities for employees.
an organization, set the strategic goals of the organization and make decisions on how the overall organization will operate. Senior
SOME ORGANIZATIONS HAVE EXPERIMENTED WITH
managers provide direction to the middle managers who report to
OTHER METHODS (SUCH AS EMPLOYEE-VOTING MODELS)
them. Middle managers, examples of which would include branch
OF SELECTING OR REVIEWING MANAGERS, BUT THIS IS
managers, regional managers and section managers, provide
RARE.
direction to front-line managers. Middle managers communicate the strategic goals of senior management to the front-line managers.
In the public sector of countries constituted as representative
Lower managers, such as supervisors and front-line team leaders,
democracies, voters elect politicians to public office. Such
oversee the work of regular employees (or volunteers, in some
politicians hire many managers and administrators, and in some
voluntary organizations) and provide direction on their work.
countries like the United States political appointees lose their jobs
In profitable organizations, management’s primary function is the
on the election of a new president/governor/mayor.
satisfaction of a range of stakeholders. This typically involves
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gold hammer
SUCCES STORY A business, also known as an enterprise, agency
profit enterprises or state-owned public enterprises
or a firm, is an entity involved in the provision of
targeted for specific social and economic objectives. A
goods and/or services to consumers. Businesses are
business owned by multiple individuals may be formed
prevalent in capitalist economies, where most of them
as an incorporated company or jointly organised as
are privately owned and provide goods and services
a partnership. Countries have different laws that may
to customers in exchange for other goods, services,
ascribe different rights to the various business entities.
or money. Businesses may also be social non-
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ANNUAL REPORT 2020
FINANCIAL businesses include banks and other companies that generate profits through investment and management of capital.
INFORMATION businesses generate profits primarily from the sale of intellectual property - they include movie studios, publishers and Internet and software companies.
UTILITIES produce public services such as electricity or sewage treatment, usually under a government
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gold hammer Protection against unforeseen personal events, as well as events in the wider economies
56%
26% Effects of tax policies (tax subsidies and/or penalties) on management of personal finances
Transference of family wealth across generations (bequests and inheritance)
18% Effects of tax policies (tax subsidies and/or penalties) on management of personal finances
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43%
ANNUAL REPORT 2020
CAPITAL Financial economics is the branch of economics studying the
corporate finance theory. Financial econometrics is the branch
interrelation of financial variables, such as prices, interest rates and
of financial economics that uses econometric techniques to
shares, as opposed to goods and services. Financial economics
parameterize the relationships suggested.
concentrates on influences of real economic variables on financial ones, in contrast to pure finance. It centres on managing risk in the context of the financial markets, and the resultant economic
ALTHOUGH CLOSELY RELATED, THE DISCIPLINES OF ECONOMICS AND FINANCE ARE DISTINCTIVE.
and financial models. It essentially explores how rational investors would apply risk and return to the problem of an investment policy.
The “economy” is a social institution that organizes a society’s
Here, the twin assumptions of rationality and market efficiency lead
production, distribution, and consumption of goods and services,
to modern portfolio theory (the CAPM), and to the Black–Scholes
all of which must be financed.
theory for option valuation; it further studies phenomena and models where these assumptions do not hold, or are extended.
Economists make a number of abstract assumptions for purposes of their analyses and predictions.
“Financial economics”, at least formally, also considers investment under “certainty” (Fisher separation theorem, “theory of investment value”, Modigliani–Miller theorem) and hence also contributes to
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gold hammer CLIENT STATEMENTS
“ 28
One important thing to remember about an income statement is that it represents a period of time like the cash flow statement.
ANNUAL REPORT 2020
ALEXANDRA
ANTHONY
LILLIAN
ANDERSON
BERRY
PARSONS
Central European
Foreign Sales
Organisation for
Free Trade
Corporations
Economic
(CEFTA)
(FSCs)
Co-operation (OECD)
The purpose of requirements
The traceability thus established is
Requirements management involves
management is to ensure that an
used in managing requirements to
communication between the project
organization documents, verifies, and
report back fulfilment of company
team members and stakeholders, and
meets the needs and expectations
and stakeholder interests in terms of
adjustment to requirements changes
of its customers and internal or
compliance, completeness, coverage,
throughout the course of the project.
external stakeholders Requirements
and consistency. Traceabilities also
To prevent one class of requirements
management begins with the analysis
support change management as
from overriding another, constant
and elicitation of the objectives
part of requirements management
communication among members of
and constraints of the organization.
in understanding the impacts of
the development team is critical. For
Requirements management further
changes through requirements
example, in software development for
includes supporting planning for
or other related elements (e.g.,
internal applications, the business has
requirements, integrating requirements
functional impacts through relations to
such strong needs that it may ignore
and the organization for working with
functional architecture), and facilitating
user requirements, or believe that in
them (attributes for requirements).
introducing these changes.
creating use cases.
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gold hammer
CONTACT 15-17 Charlotte Street
Phone: (123)-456-7890
London W1T 1RJ
www.goldhammer.com
England
office@goldhammer.com
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