Real Estate Institute of Canada
Exchange December 2017
www.reic.ca
ADVANCING PROFESSIONALISM
INSIDE REIC News CSAE Award of Excellence Industry Outreach Corporate Outreach Initiatives Professional Standards ... and more
Inside This Issue
Inside This Issue
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Message From the ED & CE0 Message de la directrice générale Message From the President MESSAGE DU PRÉSIDENT Message From the RVP MESSAGE DE LA vice-président régional
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REIC News Nouvelles de l'ICI reic welcomes 2018 ED & CEO carol ann BURRELL, cae REIC Executive Director & CEO Maura McLaren Receives Highest Professional Honour from CSAE
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reic CORPORATE OUTREACH INITIATIVES
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Professional Standards Compliance and Enforcement is a Shared Obligation
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Chapter Spotlight: REIC Edmonton Chapter Luncheon with Bob Layton
President Bruce Bassett, CRF Vice President Winson Chan, FRI CRES Secretary/Treasurer Lindsay Carlson, FRI CRES Executive Director & CEO Maura McLaren, CAE Editor Britny Rodé, Marketing and Communications Coordinator About REIC
REIC is a provider of advanced education and designation programs to professionals in the real estate industry. With 10 Chapters across Canada, we have been educating and certifying professionals since 1955. 208-5407 Eglinton Avenue West Toronto, ON M9C 5K6 Tel: 416-695-9000 or 1-800-542-7342 Fax: 416-695-7230 www.reic.ca
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REIC Exchange, December 2017
Message From the ED & CEO
MESSAGE From
THe ED & CEO Develop an Attitude of Gratitude! I heard Oprah say these words many years ago and I found them to be very impactful – both then and now. I am incredibly grateful to have this opportunity to thank you for the support I’ve received over the past 13 years as your Executive Director & CEO. Now, with mixed emotions, I share with you the news that I will be retiring at the end of this year. When, as a small child, I was asked what I wanted to be when I grew up, “Association Manager” was not my reply. I’m quite certain that I didn’t even know that there was such a profession. And yet, looking back over my career, I can’t see how I could possibly have been anything else. I know that many of you feel the same way about your careers in Real Estate and I hope that your decision to invest in the education to achieve a designation and maintain membership with the Institute has proven to make a real impact on your professional life. Perhaps, similar to my experience, it has turned, what once just a job, into a rewarding career. All those years ago, I would have never guessed that things would all work out so well. It makes me wish that I could go back in time and have a little chat with my younger self. For me, I would tell myself to trust my instincts – your gut always seems to know best. I would love to go back to 2004, the year I joined REIC, to tell my 46-year-old self that this would prove to be the best decision of my professional life. I would also tell myself that after lots of Strategic Planning, conference calls with the Board and committees, financial analysis, chapter support, conferences, and of course, a ton of fun, I would truly feel like I had a family with REIC members. Never has this meant more to me than, when almost two years ago, I was diagnosed with Breast Cancer. It’s at those rough times in life that you really learn the importance of having a strong network of people around you. I can’t begin to thank all of the REIC members who supported me during this time. All of this made me stronger – feeling the love and support from so many of you.
While no one wants to go through a health crisis or any kind of significant challenge, it’s truly amazing when you realize that even with all the tough stuff we all face at times in our life, there is still so much to be grateful for - like great family, friends and colleagues. So now, it’s time for me to say good-bye to all of you and wish you the best in both your careers and your personal lives. More importantly, I want to say thank you for all that you do to make REIC strong and successful. Special thanks to the National and Chapter Boards of Directors, the Past Presidents, Chapter Administrators, all of the many volunteers, and of course, huge thanks to my staff team who are the ones who really make it all come together. How fortunate I have been to work alongside such a diligent and energetic group. I hope that you will all welcome my successor Carol Ann Burrell, CAE with open arms and show her the same high level of support you’ve given me. My time at REIC has afforded me the opportunity to meet so many amazing people from all across Canada. Your kindness and support has made my position here so remarkable. I’m so very grateful that I have had this extraordinary opportunity. One final thought by William Arthur Ward: Gratitude can transform common days into thanksgivings, turn routine jobs into joy and change ordinary opportunities into blessings!
Maura McLaren, CAE Executive Director and CEO
www.reic.ca
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Message de la directrice générale
Message de la directrice générale Adoptez une attitude de gratitude! J’ai entendu Oprah dire ces mots il y plusieurs années et je les ai trouvés percutants, et c’est toujours le cas. Je suis très reconnaissante d’avoir l’occasion de vous remercier pour le soutien que j’ai reçu au cours des 13 dernières années en tant que directrice générale. C’est avec des sentiments partagés que je vous annonce que je prendrai ma retraite à la fin de l’année. Adoptez une attitude de gratitude! J’ai entendu Oprah dire ces mots il y plusieurs années et je les ai trouvés percutants, et c’est toujours le cas. Je suis très reconnaissante d’avoir l’occasion de vous remercier pour le soutien que j’ai reçu au cours des 13 dernières années en tant que directrice générale. C’est avec des sentiments partagés que je vous annonce que je prendrai ma retraite à la fin de l’année.
cette période. Cela m’a rendue plus forte de ressentir l’amour et le soutien d’un si grand nombre d’entre vous. Bien que personne ne souhaite souffrir d’un problème de santé ou éprouver des difficultés majeures, c’est vraiment surprenant lorsqu’on réalise que même avec toutes les difficultés que nous éprouvons parfois dans notre vie, il y a de nombreuses raisons d’être reconnaissant, comme la famille, les amis et les collègues.
Lorsque j’étais petite, on m’a demandé ce que je voulais faire lorsque je serais grande, et je n’ai pas répondu « directrice d’une association ». Je suis certaine que je ne savais même pas que cette profession existait. Pourtant, à l’issue de ma carrière, je ne vois pas comment j’aurais pu faire autre chose. Je sais que beaucoup d’entre vous ressentent la même chose à l'égard de leur carrière dans l’immobilier, et j’espère que votre décision d’investir dans l’éducation pour obtenir une désignation et demeurer membre de l’Institut a eu un réel impact sur votre vie professionnelle. Peutêtre que toute comme moi, ce qui n’était au départ qu’un travail est devenu une carrière intéressante.
Il est maintenant temps de vous dire au revoir et de vous souhaiter le meilleur des succès dans votre carrière et votre vie personnelle. Encore plus important, je vous remercie pour tout ce que vous faites pour rendre l'ICI solide et couronné de succès. Un merci tout spécial au Conseil d’administration national et des divisions, aux présidents sortants, aux administrateurs des divisions, aux nombreux bénévoles, et évidemment, un immense merci à ma propre équipe, qui assure la réussite de l’Institut. J’ai été chanceuse de travailler avec un groupe aussi diligent et énergique. J’espère que vous accueillerez tous ma successeure, Carol Ann Burrell, CAE, à bras ouverts, et que vous lui démontrerez le même niveau du soutien qu’avec moi. Mon séjour à l'ICI m’a permis de rencontrer des gens sensationnels de partout au Canada. Votre gentillesse et votre appui ont rendu mon poste ici remarquable. Je suis très reconnaissante d’avoir eu cette occasion extraordinaire.
Il y a des années, je n’aurais jamais pensé que tout se serait aussi bien déroulé. J’aimerais pouvoir retourner en arrière et avoir un brin de causette avec moi petite. Je me dirais de faire confiance à mon instinct, qui semble toujours savoir ce qui est le mieux. J’adorerais retourner en 2004, l’année où je me suis jointe à l'ICI, pour me dire à moi-même, alors âgée de 46 ans, que ce serait la meilleure décision de ma vie professionnelle. Je me dirais aussi qu’après beaucoup de planification stratégique, de conférences téléphoniques avec le conseil et les comités, d’analyses financières, de soutien aux divisions, de conférences, et bien sûr, énormément de plaisir, je me sentirais comme dans une famille avec les membres de l'ICI. Cela n’a jamais été aussi vrai que lorsque, il y a près de deux ans, on m’a diagnostiqué un cancer du sein. C’est dans les moments difficiles qu’on réalise vraiment l’importance d’avoir un réseau solide autour de soi. J’aimerais remercier tous les membres de l'ICI qui m’ont soutenue pendant
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REIC Exchange, December 2017
Pour finir, voici une citation de William Arthur Ward : La gratitude peut transformer une journée ordinaire en Action de grâces, un travail routinier en joie, et des occasions ordinaires en bénédictions!
Maura McLaren, CAE Executive Director and CEO
I am honoured to serve as President for an Institute that advances the highest standards of knowledge, integrity and professionalism in real estate. REIC Members are a diverse group of highly experienced professionals and our commitment to continuing education, specialized training and shared learning distinguishes us in a highly competitive and rapidly evolving industry. Success depends on a combination of cohesive teamwork and strong leadership. REIC is fortunate to have the support of a dedicated National Board, numerous hardworking volunteer leaders from across the country, and a skilled Staff. So, it is with a mix of sadness and gratitude that we announce the retirement of our Executive Director and CEO, Maura McLaren, CAE. Maura has delivered 13 years of inspiring leadership and exceptional management that has made a profound impact on REIC and its membership. Much of what we have built is a direct result of her hard work and vision. Under Maura’s direction, REIC has forged and strengthened important relationships with stakeholders, employers, organized real estate, and professional membership bodies across Canada and the U.S. Through changing policies and practices to better support our Members’ success, REIC’s education programs and designations remain a valued mark of accomplishment and advanced knowledge. The newly formed 2017-2020 Strategic Plan: e3 - enrich, elevate, exceed encompasses much of Maura’s hard work and guidance, while also positioning REIC to continue our positive trajectory. I have very much enjoyed working with Maura during my years as a volunteer, and most recently as REIC President. I know that, like me, many volunteer leaders have benefited from the breadth of her expertise, sage advice and contagious enthusiasm for REIC. I wish Maura all the best in this exciting new chapter of her life. May her days be filled with all the things that bring her much joy. I also want to thank all of our Members, partners and volunteers for your continued support of REIC. You are truly what makes our organization the pre-eminent national association for real estate professionals.
Message From the PRESIDENT
MESSAGE FROM THE PRESIDENT Message dU PRÉSIDENT C’est un honneur d’agir comme président d’un Institut qui contribue à l’avancement des normes de connaissance, d'intégrité et de professionnalisme les plus élevées dans l'industrie immobilière. Les membres de l'ICI sont un groupe diversifié de professionnels très compétents, et notre engagement à l’égard de la formation continue, la formation spécialisée et le partage des connaissances nous permet de nous démarquer dans un secteur hautement concurrentiel qui évolue rapidement. Le succès dépend d’une combinaison de travail d’équipe et d’un solide leadership. L'ICI a la chance de pouvoir compter sur le soutien d’un Conseil d’administration national dévoué, de nombreux responsables des bénévoles consciencieux partout au pays, et d’un personnel compétent. C’est donc avec un mélange de tristesse et de gratitude que nous annonçons la retraite de notre directrice générale, Maura McLaren, CAE. Maura a offert 13 années de leadership inspirant et de gestion exceptionnelle, qui ont eu d'importantes répercussions sur l'ICI et sur ses membres. Nous devons à son dur labeur et à sa vision une bonne partie de ce que nous avons construit. Sous la direction de Maura, l'ICI a établi et renforcé d’importantes relations avec des parties prenantes, employeurs, organisations immobilières et professionnels du Canada et des États-Unis. Avec la modification des politiques et des pratiques pour mieux contribuer à la réussite de nos membres, les programmes de formation et de désignation de l'ICI témoignent de réalisations importantes et de connaissances avancées. Le nouveau plan stratégique 2017-2020 : e3 - enrichir, élever et exceller englobe une bonne partie des conseils et du travail acharné de Maura, tout en positionnant l'ICI de manière à poursuivre sa trajectoire positive. J’ai beaucoup apprécié de travailler avec Maura au cours de mes années en tant que bénévole, et plus récemment, président de l'ICI. Je sais que tout comme moi, bien des responsables des bénévoles ont profité de sa vaste expertise, ses conseils avisés et son enthousiasme contagieux à l'égard de l'ICI. Je souhaite à Maura beaucoup de succès dans cette nouvelle phase de sa vie. Que ses jours soient remplis de toutes ces choses qui lui procurent de la joie.
Wishing you and your family a wonderful winter and happy holidays!
Je tiens également à remercier tous nos membres, partenaires et bénévoles pour votre soutien continu envers l'ICI. Vous êtes vraiment ce qui fait de notre organisation l'association nationale prédominante des professionnels de l'immobilier.
Bruce Bassett, CRF REIC National President
Je vous souhaite un excellent hiver et de joyeuses fêtes à vous et votre famille! Bruce Bassett, CRF REIC National President
www.reic.ca
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MESSAGE FROM THE RVP
MESSAGE From THe RVP Message de LA vice-PRÉSIDENT RÉGional
It’s been a busy summer and fall for me! I’ve now had a chance to connect with all the IREM Chapters across the country. Thanks so much for the hospitality I’ve been shown at each and every visit.
L’été et l’automne ont été très occupés pour moi! J’ai eu la chance d’interagir avec toutes les divisions de l’IREM du Canada, d’ailleurs, merci beaucoup pour votre hospitalité à chacune de mes visites.
We have so many great chapter leaders and boards that are tackling their own unique challenges. It’s extremely encouraging to see and hear how various chapters are working to change with the times to better support their members.
Nous avons tant d’excellents leaders et conseils de division qui doivent relever leurs propres défis, et il est très encourageant de voir et d’entendre comment les diverses divisions travaillent pour s’adapter au changement et mieux soutenir leurs membres.
This past October I attended the IREM Global Summit in Chicago where over 850 real estate management professionals from around the globe gathered for a week of learning and networking. I would urge anyone who has not yet attended one of the IREM conferences to make a point of joining us next September 26-29, 2018 at the Diplomat Beach Resort and Spa in Hollywood/Fort Lauderdale Florida! In addition to the many great learning sessions we were treated to a couple of amazing speakers: Mark Schulman is a world class drummer who spoke to us about elevating our performance, and John Foley, former US Navy Blue Angel pilot, who spoke to us about achieving consistent performance in high-stakes, constantly changing environments. As always, the annual gala and awards night was spectacular! Ben McGrew was sworn in as the 82nd IREM President. Ben is a fantastic guy, and he will be a great ambassador for IREM as he visits chapters around the globe.
En octobre dernier, j’ai assisté au Sommet mondial de l’IREM à Chicago, où plus de 850 professionnels de la gestion immobilière de partout sur le globe étaient réunis pour une semaine de formation et de réseautage. J’invite tous ceux qui n’ont jamais assisté aux conférences de l’IREM à se joindre à nous du 26 au 29 septembre 2018 au Diplomat Beach Resort and Spa à Hollywood/ Fort Lauderdale, en Floride! En plus des excellentes séances de formation, nous avons eu droit à des conférenciers remarquables : Mark Schulman est un batteur de classe mondiale qui nous a parlé d’élever notre rendement, et John Foley, un ancien pilote des Blue Angel de l’US Navy, nous a expliqué comment afficher un rendement constant dans des environnements en constante évolution. Comme d’habitude, la soirée de gala et de remise des prix a été spectaculaire! Ben McGrew a été entériné à titre de 82e président de l’IREM. Ben est une personne fantastique, et il sera un excellent ambassadeur de l’IREM lorsqu’il visitera les divisions partout dans le monde.
Another exciting announcement from IREM - in Canada we are now known as IREM Canada rather than Region 14. Stay tuned for a new logo coming soon! I look forward to seeing everyone next year during my Chapter visits, as well as at the REIC Conference and AGM that will be held in beautiful Montreal, May 29-31, 2018! I wish you all the best during the upcoming holiday season. Ron Penner, CPM® CRP Vice President – IREM Canada
Autre annonce importante de l’IREM - au Canada, nous sommes connus comme l’IREM du Canada plutôt que la région 14. Surveillez notre prochain logo à venir! J’ai hâte de tous vous rencontrer au cours de mes prochaines visites de divisions, ainsi que lors de la conférence et l'assemblée générale annuelle de l'ICI qui se tiendra dans la magnifique ville de Montréal, du 29 au 31 mai 2018! Je vous souhaite une très belle période des fêtes. Ron Penner, CPM® CRP Vice-président de l’IREM du Canada
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REIC Exchange, December 2017
REIC Staff and Chapters move forward with plans to bring the 2017-2020 Strategic Plan to life Since the National Board’s approval of the 2017-2020 Strategic Plan in late spring, REIC Staff and volunteer leaders have been very busy creating operational blueprints designed to bring the Strategic Plan to life. A Chapter Work Plan – formulated from the many ideas generated by volunteer leaders during Chapter Chat LIVE in Halifax – has been created to determine a set of chapter-specific action items to be accomplished during the next three years. As well, a robust threeyear National Work Plan has been developed to establish strategic work priorities for REIC staff. We are pleased to share that Chapters are in the process of planning activities for the coming year, and REIC staff members are already busy turning the many National Work Plan strategies into concrete initiatives. The National Board of Directors continues to review Strategic Plan progress on a quarterly basis, and is committed to updating strategic priorities as necessary given internal and external developments. For more information about the 2017-2020 Strategic Plan, you can download the Plan on the REIC website. Or watch the explainer video – now available on our YouTube channel in both English and French – to learn about REIC’s Goals and Objectives for realizing our full potential and making a significant impact on our industry. Renewing Your REIC Membership Reaffirm your commitment to your profession by renewing your REIC membership! Membership renewal packages were sent out (before the end of November). The deadline to pay your membership renewal dues is January 31, 2018. After this date, a $35 late fee will be levied on late payments. We encourage anyone interested in making payment arrangements to contact membership@reic.com before the payment deadline. Save the Date: 2018 AGM in Montreal The #REIC2018 Annual Conference & AGM is a three day event that brings together a diverse range of real estate professionals for informative sessions, engaging networking events and celebrations. Next year, the conference will take place from May 29-31, 2018 in Montreal, Quebec. Join us at the Hôtel Place d’Armes where you can build lasting and meaningful relationships with your fellow colleagues in the real estate industry. Hotel reservations are already open, with event information and registration coming soon. Visit www.reic.ca/AGM for more information.
REIC News
REIC NEWs Nouvelles de l'ICI
Le personnel de l'ICI et les divisions s’affairent à réaliser le plan stratégique 2017-2020 Depuis l’approbation du plan stratégique 2017-2020 par le Conseil d’administration national à la fin du printemps, le personnel de l'ICI et les responsables des bénévoles ont été très occupés à se préparer à réaliser le plan stratégique. Un plan de travail divisionnaire – élaboré à partir des nombreuses idées proposées par les responsables des bénévoles lors du clavardage en direct des divisions de Halifax – a été créé afin d’établir un certain nombre de mesures à prendre par les divisions au cours des trois prochaines années. En outre, un solide plan de travail triennal a été élaboré dans le but d'établir des priorités stratégiques pour le personnel de l'ICI. Nous sommes heureux de mentionner que les divisions sont en train de planifier les activités pour la prochaine année et que les membres du personnel de l'ICI travaillent déjà à transformer les nombreuses stratégies du plan de travail national en initiatives concrètes. Le Conseil d’administration national continue d’examiner les progrès du plan stratégique sur une base trimestrielle et s’est engagé à mettre à jour les priorités stratégiques, au besoin, selon les développements internes et externes. Pour en savoir plus sur le plan stratégique 2017-2020, vous pouvez le télécharger sur le site Web de l'ICI. Vous pouvez aussi regarder la vidéo explicative, maintenant disponible sur YouTube en anglais et en français – pour en apprendre davantage sur les objectifs de l'ICI pour la réalisation de notre plein potentiel et pour avoir une incidence importante sur notre secteur. Renouvellement de votre adhésion à l'ICI Réaffirmez votre engagement envers votre profession en renouvelant votre adhésion à l'ICI! Les trousses de renouvellement de l’adhésion ont été expédiées le mois dernier. La date limite pour payer vos cotisations est le 31 janvier 2018. Après cette date, des frais de retard de 35 $ s’appliqueront. Toutes les personnes qui souhaitent obtenir des modalités de paiement sont invitées à communiquer par courriel à l’adresse membership@reic.com avant la date limite. Date à retenir : Assemblée générale annuelle 2018 de Montréal La conférence et assemblée générale annuelle 2018 est un événement de trois jours qui réunit divers professionnels du secteur immobilier pour des séances d’information, des activités de réseautage stimulantes et des célébrations. L’an prochain, la conférence aura lieu du 29 au 31 mai 2018 à Montréal, Québec. Joignez-vous à nous à l’hôtel Place d’Armes pour établir des relations durables et significatives avec des collègues de l’industrie immobilière. Les réservations d’hôtel sont déjà disponibles, et les renseignements sur l'événement et l’inscription le seront bientôt. Pour de plus amples renseignements, visitez la page www.reic.ca/AGM www.reic.ca
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reic excellence
REIC Welcomes 2018 ED & CEO carol ann burrell, cae An experienced association executive, Carol Ann Burrell, CAE has worked in the not-forprofit sector for close to three decades. Serving in the senior staff position for most of her career, she was Executive Director for the Canadian Association of Exposition Management for 14 years, followed by 13 years as Executive Director of the Canadian Institute of Food Science and Technology. This past year, Carol Ann worked with REIC as Associate Director providing senior management expertise and support with strategic planning, professional standards, governance and Chapters.
She has been a member of CSAE for more than 25 years and has volunteered for the CSAE Trillium since 1995, serving as President of the Chapter in 2004/2005 and receiving the Chapter Service Excellence Award in 2009. Carol Ann is proud to have served for 13 years in the Royal Canadian Naval Reserve, and now spends much of her free time training and teaching at the Port Credit Academy of Martial Arts, where she holds the title of Senpai (Mentor) and is a 3rd Degree Black Belt in Goju-Ryu Karate.
A Certified Association Executive (CAE) since 1996, Carol Ann has led and overseen a wide variety of organizational projects, including a major governance review, several strategic planning initiatives, a complete rebranding, launch of a digital publication, and staging of a World Congress.
CSAE Award of Excellence REIC Executive Director & CEO Maura McLaren Receives Highest Professional Honour from CSAE The Real Estate Institute of Canada (REIC) is proud to announce that the Canadian Society of Association Executives (CSAE) awarded Maura McLaren, CAE the Honorary Award of Excellence.The awards ceremony took place at the CSAE National Conference on October 25 in St. John’s, NFLD. This award recognizes sustained commitment and an outstanding contribution to CSAE on a national basis and at the local level. Maura has been an active leader in association management for 40 years, including working in the charity, trade and professional sectors. Volunteering with CSAE for more than three decades, she has contributed to numerous committees and task forces at both the national and chapter levels. In 1998, Maura served as the Trillium Chapter President. More recently, she served as the 2014/2015 Chair of the CSAE National Board of Directors. Nominators describe Maura as “an inspiring and natural leader, a trusted mentor, and a passionate team builder”. “I am very grateful for this incredible honour,” expressed Maura, “the decision to join CSAE turned my job into a career by providing me with the knowledge and skills required to advance, and it is one of the best decisions of my professional life." 8
REIC Exchange, December 2017
CORPORATE OUTREACH
reic COrporate Outreach Initiatives In support of our strategic initiatives, we are pleased to report that Gareth R. Jones, FRI CRES ABR CRB SRS SRES PSA RENE, Vice-President, Corporate Development has been travelling across the country this past fall doing REIC Corporate Outreach along with our local Chapters. Below is a list of the organizations that he has visited. If you have suggestions/recommendations of other companies or brokerages that he should reach out to, or if you are in a position to further our outreach efforts, please contact Gareth directly at gareth@reic.com.
August
SEPTEMBER
Calgary
EDMONTON
sASKATOON
regina
• • • • • • • • •
• • • •
• • • • •
• •
Aspen Properties CIR Realty CREIT GWL Katz Group Oxford Properties Power Properties RioCan Triovest
Katz Group Mainstreet Equity Midwest Supreme Capital
• •
october
CBRE Colliers Saskatoon Elite Prop. Management ICR Commercial Non-Profit Housing Saskatoon Real Canadian Prop. Management Saskatoon Real Estate Services
tORONTO
wINNIPEG
• • • • • • • • • •
• •
• • • • • • • • • •
•
• • • •
nOVEMBER
vancouver / kelowna Associa PM Associated Properties Avison Young Colliers Concert Properties Gateway KBM Management Okanagan Mainline REB Oxford Properties Real Canadian Property Management RioCan
• • •
Altern Properties Association of Regina Realtors Central Services Colliers Regina Harvard Property Management McCOR Namerind Housing Regina Housing Authority Wascana Property Management
Colliers International Oxford Properties
Broadstreet Properties City of Winnipeg Colliers International IronClad Properties Manitoba Housing McCOR Management PPMA Stevenson Management Services Towers Realty Winnipeg Real Estate Board
Network with real estate industry LEADERS! #REIC2018 Annual Conference & AGM
MAY 29-31, 2018
in Montréal, QC
Extend your national and global connections at this fun and engaging event! Register now! www.reic.ca/AGM
www.reic.ca
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CHAPTER SPOTLIGHT
CHAPTER SPOTLIGHT REIC Edmonton Chapter Luncheon with Bob Layton By Yolanta Murphy, CPM® ARM®, REIC Edmonton Chapter President & IREM Chair
On September 28, 2017, the REIC Edmonton Chapter hosted a luncheon at the Chateau Louis Conference Centre featuring a special guest - Bob Layton. Bob is a well-known voice on the Edmonton radio waves, and is in his 47th year of broadcasting. Currently, Bob is the News Manager of the Corus Edmonton group of radio stations including 630 CHED, iNews 880, Fresh Radio and CISN Country. Our members and guests were entertained by a very interesting recount of Bob’s career journey. He has also co-chaired the project to purchase and equip the Edmonton Police helicopter! His latest endeavour, however, is raising money with 100% of the proceeds going to Santa’s Anonymous from the book he wrote titled “Welcome to Radio – My Life in Broadcasting So Far”. We are very happy to share that we have tried something new for our members, exploring how we can expand access to our events via digital media. The keynote speaker presentation was streamed live to our Facebook page and the entire luncheon was recorded. We plan to have it available on our website for REIC members and guests to view on demand!
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REIC Exchange, December 2017
CHART YOUR COURSE WITH REIC Find out what REIC can mean for your real estate career! • Advanced real estate education • Industry-leading designations • Member benefits and resources • Networking and events • Effective corporate training solutions
www.reic.ca
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REIC / ICI
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Operations Manager - Winnipeg, MB Senior Property Administrator - Edmonton, AB Lease Administrator - Montreal, QC Leasing Representative - Toronto, ON
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professional Standards
Professional Standards
compliance and enforcement is a shared obligation
New Professional Standards Handbook provides greater clarity and enhanced procedures for complaints process. Since 1955, Members of the Real Estate Institute of Canada have set themselves apart as a select group of highly experienced real estate professionals devoted to higher ethical standards, advanced knowledge, and continuing education. Bound by a mutual ongoing commitment to uphold REIC’s uncompromising higher business practices, REIC Members pledge to abide by the professional imperatives of integrity, prudence, competence, cooperation and full disclosure.
It is REIC’s responsibility to maintain, promote and enforce the Code in order to ensure that the credibility of REIC, its designations, and its Members, is never compromised. These practice requirements are inherent in the REIC Code of Professional Standards (as well as the IREM Code of Professional Ethics, which is applicable to those holding CPM®, ARM® and ACoM designations) and it is incumbent on all Members – including Candidate Members – to act in strict accordance with these measures of professional conduct. In turn, it is REIC’s responsibility to maintain, promote and enforce the Code in order to ensure that the credibility of REIC, its designations, and its Members, is never compromised. Enforcement of the Code, though, relies heavily on Members. Accordingly, it is the duty of all Members to bring Code violations and cases of Unauthorized Use of Designations to the attention of the Professional Standards Committee (PSC), as well as cooperate with any investigation, if requested by the PSC.
thorough review by the PSC – and ultimately an endorsement by the committee for the proposed final version – the new Handbook was approved at the June meeting of the REIC Board of Directors. This new version of the Handbook is now available on the REIC website for download. Many thanks are extended to the PSC for their time, expertise and thoughtful review of this comprehensive document. During the past year, the PSC reviewed seven complaints of professional misconduct by Members. Of these complaints, three were dismissed and four resulted in charges against a Member. From among the four Members who were charged, two terminated their REIC membership and one was terminated due to non-payment of dues. Additionally, five cases of Unauthorized Use of Designations were brought to the attention of the PSC in 2017, all of which were followed up by staff and received letters directing them to cease and desist the use of our designations.
It is also important to understand that, while the Board of Directors is the ultimate authority within REIC, the administration of all professional conduct complaints has been delegated by the Board to the PSC. In practical terms, this means that the PSC is empowered to review, investigate and discipline any Member. In doing so, the committee is directed by the procedures elaborated in the REIC Professional Standards Handbook. Additionally, both those who are the subject of a complaint or are considering submitting a complaint will also find guidance in the Handbook. Earlier this year, REIC undertook a robust review and revision process of the Handbook. Over an intensive five-month period, REIC senior staff rewrote the procedures, clarified and enhanced the complaints process, added needed guidelines for case Researchers, and updated the PSC Terms of Reference. Following a
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CAREER OPPORTUNITIES
FIND THE RIGHT JOB ATTRACT THE RIGHT TALENT
With the growth of big-name career websites and employment-oriented social media, you would think that job hunting has become easier than ever! Yet, despite all our digital advancements, the recruitment process continues to yield frustrations for both employers and job-seekers. Where can you go to find high-quality jobs and candidates without getting lost in endless pages of search results?
Members and non-members who are interested in using the Career Centre service to promote their job postings have two options:
RICSRecruit writes, “The best tools at your disposal in your search are niche job boards – those that focus on your specific sector or profession.” The real estate industry is no different: it has become increasingly important to tap into targeted employment opportunities and prospects.
Web Posting
The REIC Career Centre is a job posting service that connects employers and professionals in every sector of the industry. The online job board, hosted on the REIC website, provides career opportunities from clients across Canada. REIC Members and Candidates are encouraged to take advantage of this service at discounted rates! Timothy Nichols, CLO is a designated REIC Member working for the Government of the North West Territories (GNWT). "We were very pleased with the quality of applicants and the response received by advertising on the REIC site,” says Nichols, “this site and their broadcast email service proved to be the best method of advertising we have used."
Reach real estate professionals by posting on the REIC Career Centre job board. REIC Members, and companies that have one or more Member on staff, are eligible for a discounted rate of $100 per posting! This same-day posting service is targeted and cost effective.
e-Blast Boost your exposure with an e-Blast: a broadcast email sent directly to the inboxes of REIC Members and Candidates across Canada. REIC offers same day distribution, and REIC Members as well as companies that have one or more Member on staff receive a 25% discount on the $225 service fee. Don’t miss out on the opportunity to sell your business to prospective recruits and employers! Contact marketing@reic.com to connect with real estate industry professionals today.
www.reic.ca
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Real Estate Institute of Canada 208-5407 Eglinton Avenue West Toronto, ON M9C 5K6 Tel: 416.695.9000 Fax: 416.695.7230 Email: infocentral@reic.com www.reic.ca Contact Us With Your Questions Today! 1.800.542.7342 Hours Monday – Friday 9. a.m – 5 p.m. ET
