Hot Springs Village Advocate - Spring 2013

Advocate Official Publication of the Hot Springs Village Property Owners’ Association

Volume 37, No. 1

Spring 2013

Spring in Hot Springs Village Photo by Renee Steinpreis 501-922-5556 www.hsvpoa.org

TOP PRODUCERS

Outstanding Agents – Outstanding Results! ✔ HSV Market Volume Leader for 17 Years! ✔ Chamber of Commerce “Business of the Year” for 2 Years! ✔ Most Visited Agency Website in the Nation!

18 Houses per agent!

HSV Houses Sold Per Agent JAN-DEC 2012 Source CARMLS 1/10/13 Houses = Sides Based on ave. sales/agent

5 Houses per agent!

Other Non-RE/MAX Agents

THANK YOU HOT SPRINGS VILLAGE! VOTED

BEST REAL ESTATE AGENCY 4 YEARS IN A ROW!

by Hot Springs Village Voice Readers’ Choice 2009-2012 ®

of Hot Springs Village Each ofce independently owned & operated

1 Village #

Agency

“Trust the Market Leader” The RE/MAX Centre 1400 DeSoto Blvd.

2 miles inside East Gate

501-922-3777

www.HotSpringsVillageHouses.com

BOARD PRESIDENT

Thank You for Allowing Me to Serve Hot Springs Village Jerry Kosoglow President Board of Directors gkosoglow@me.com IT’S TIME TO ELECT two new Directors to the Hot Springs Village Board. In this edition you will learn more about this year’s candidates and you will be able to use that information to decide who you think will best serve your personal interests, the overall interests of all property owners, and protect your investments in Hot Springs Village.

As a Board member, I know our key fiduciary responsibilities and policy-setting roles clearly affect financial stability and operational integrity in the short and long term. Making decisions in these areas is never easy. With your help, I believe many decisions and changes have been made over the last three years that make Hot Springs Village a great place to be now and in the future. I have enjoyed working closely with many of you, and I always tried to listen to your ideas and show respect to all.

I appreciate and respect the efforts of POA management and the employees at all levels. They have worked tirelessly through management changes, staffing reductions, cost-savings programs, and “weathered” some unusual conditions environmentally over these last three years. They work hard every day to service the needs of all Villagers.

The remaining five Directors understand these things as well, and I have great faith that they will continue, along with your new Board members, to move us forward with the hiring of a new General Manager, and more planning and hard work that will be needed

Photo: Jerry Dawson, HotSpringsVillageCards.com

for a bright future.

We are in the best financial condition Hot Springs Village has seen for years. You have the best opportunities to understand and participate in the budgeting processes that you have ever had. Together we ended 2012 with over $5 million in operating cash reserves, and another $7.5 million in other cash reserves earmarked for projects like the Water Treatment Plant Expansion.

We avoided in 2010, a $5+ million financial burden related to modifying our wastewater treatment plant, and have set the stage for a successful expansion of our drinking water treatment facilities, where actual work started the week of January 28. Key projects are being tracked closely to ensure proper management and successful completion.

The Strategic Plan 2010 is a living document and is still being used to guide key decisions and activities vital to all property owners. You need to look for another update of progress on this Plan in March, which will be summarized in the summer edition of the Advocate.

We are marketing Hot Springs Village as never before. The Board is allocating funds yearly to allow more people to learn about the great things Hot Springs Village has to offer. The

Hot Springs Village is an active, friendly, gated community with a wide variety of outstanding amenities in a natural environment providing ample opportunities for community involvement and an enriching lifestyle.

number of contacts/leads generated by our advertising and promotional activities is growing daily.

We will, as we must, continue to change for the future and grow. I have never been happier to be here and am looking forward to enjoying more free time starting in May. I personally thank you one last time for allowing me to serve on the Hot Springs Village Board of Directors for the last three years.

IN THIS ISSUE Board President ........................... 3 Around the Board Table ............... 4 2013 Board Election ..................... 6 Money Matters ............................ 10 General Manager ........................ 11 POA .............................................. 13 Golf .............................................. 14 Marketing .................................... 15 Public Works................................ 16 Public Safety/Public Works ........ 17 Planning & Inspections .............. 18 Recreation ................................... 21 Calendar of Events ...................... 23

Hot Springs Village Property Owners’ Association - Spring 2013

3

AROUND THE BOARD TABLE

Board Tackles Key Issues at Mini-Retreats THE PROPERTY OWNERS’ ASSOCIATION Board of Directors is currently holding periodic mini-retreats to deal with key Hot Springs Village issues. At the first mini-retreat, held on Jan. 9, Board members developed a list of action items. Some pertinent items include: • Developing a charter for a visioning team to tackle HSV future challenges.

• Conducting a review of the current POA Committee structure.

• Updating the status of 2012 Spring Retreat actions.

• Establishing an adhoc committee to review POA lot sales.

• Developing a better defined 5 and 10 year capital plan.

• Producing a synopsis of each Board meeting for distribution via email.

• Identifying potential changes to the 2010 Strategic Plan objectives/tasks.

• Developing a comprehensive 5 and 10 year information technology plan.

• Implementing a Village volunteer auxiliary.

• Conducting regularly scheduled mini-retreats.

Each action item was assigned to a Board member and/or POA staff member.

The next mini-retreat is March 6 at the Ouachita Building, Ponce de Leon Center, following the 9:00 a.m. Work Session.

To receive Board Meeting recap emails, click Sign Up for POA E-News at www.hsvpoa.org.

Board Considers West Gate Improvements THE PROPERTY OWNERS’ Association Board of Directors is considering a request from POA staff to employ Crist Engineering to provide Professional/Preliminary Design Services at a cost of $8,750 to provide concepts and improvements to the West Gate including the iconic fountain and pond. The 40-year-old steel structure, designed by E. Faye Jones, had to be dismantled in

Fall 2012 because of deterioration. In addition, the pond liner, pumps and electrical system need to be replaced.

Crist Engineering will provide plans that will include two concepts for the Board to consider; one will be similar to the fountain and pond area resembling the original E. Faye Jones design.

Funds for this project will come from undesignated Capital Reserves.

West Gate Fountain and Pond

Board to Vote on Proposed Bylaw Amendment THE PROPERTY OWNERS’ Association Board of Directors considered a proposed amendment to the POA Bylaws, Article XII, Section 4.

This amendment would allow property owners who are completing terms on the Board of Directors to be immediately eligible for appointment to a standing committee upon com-

pletion of service, thus removing the one year waiting period for service. The Board votes on this change at the Feb. 20 Board regular meeting.

For results of this vote, please view the Feb. 20 Board Meeting Recap, available on the News & Announcements section at www.hsvpoa.org.

The POA Annual Meeting is set for May 6 at 3:00 p.m. in the Ouachita Activities Bldg., Ponce de Leon Center Property Owners’ Association Advocate Hot Springs Village Property Owners’ Association 895 DeSoto Blvd.

Hot Springs Village, AR 71909 Telephone: (501) 922-5556 Email address: administration@hsvpoa.org Website: www.hsvpoa.org Managing Editor: Linda Mayhood Editor: Lisa Watson

4

Volume XXXVII, Number 1

Spring 2013

PERIODICAL POSTAGE 019-874 AT HOT SPRINGS, ARKANSAS - Additional Entry at Little Rock, Arkansas.

POSTMASTER: Send address changes to the POA Advocate, 895 DeSoto Blvd., Hot Springs Village, AR 71909.

The Property Owners’ Association Advocate is published quarterly, four times a year, by the Hot Springs Village Property Owners’ Association (POA), 895 DeSoto Blvd., Hot Springs Village, AR 71909. The POA assesses its members $432 a year, $1 of which covers the annual subscription price.

The publication is distributed to 22,127 members of the POA. Periodical postage #019-847 from Hot Springs, Arkansas.

Hot Springs Village Property Owners’ Association - Spring 2013

AROUND THE BOARD TABLE

East Gate Improvements

East Gate Improvement DesignG E Highlights O L O G Y C O N C E P T – O V E Local R A L L P E R S P Geology E C T IV E THE PROPERTY OWNERS’ ASSOCIATION Board of Directors will vote at the Feb. 20 Regular Meeting C O Non C E P Ta DthreeESIGN DATE phased plan to improve the East Gate entrance atUB POHwy. 5 and ARD OF DIRECTORS DeSoto Blvd.

AGENDA MEETING At the Jan. 2 Board Work Session, Crist Engineering, JANUARY 2, 2013 O N C E P T design DESIGN the company charged with developing the EastCU Gate PDATE scheme, presented two concepts for improvement.

BOARD OF DIRECTORS A G E N D A Mcrystal EETING The first gateway concept includes a lighted quartz JANUARY 2, 2013 rock formation, slanted rock wall and landscaping.

Inspiration for the design was taken from local geology found in the Ouachita Mountains and Hot Springs area, characterized by the upheaval of stone into layered formations resembling waves.

Crist also designed a second contemporary and formal option featuring a wall water fall and layered stone walls designed to resemble the rolling Ouachita Mountains.

At the Jan. 2 Board Work Session, the Board recommended modifying the scope of the work for the East Gate improvements and incorporating the three-phased approach.

The first phase of the project includes incorporating acceleration and deceleration lanes with divided median improvements to the entrance, transitioning to a four-lane divided median and then back to two lanes. The approximate cost for this construction is $210,000.

The second phase incorporates an additional lane for inbound traffic at the existing security check point for an approximate cost of $75,000.

The third phase includes first gateway concept described above with modifications that bring the total cost of the design to $400,000 without compromising the original plan.

East Gate Improvements

G E O L O G Y C O N C E P T – O V E R A L L P E R S P E C T IV E

East Gate Improvements

G E O L O G Y C O N C E P T – C E N T E R M E D IA N CONCEPT DESIGN UPDATE BOARD OF DIRECTORS AGENDA MEETING JANUARY 2, 2013

East Gate Concept Option 1 includes a lighted quartz formation (inset), slanted rock wall and landscaping.

POA staff recommends proceeding with the entrance and signage/entry phases with a proposed budget of $600,000, plus the prior approved engineering fee of $82,450. Funding for the project comes from previous budget reserves set aside for the East Gate and undesignated capital reserves.

Leadership, Managerial Skills Top Property Owner Survey Responses THE PROPERTY OWNERS’ Association Board of Directors recently asked property owners to fill out an online survey answering three questions about the General Manager.

A total of 716 survey responses were received from property owners along with 33 survey responses from POA employees. In addition, there were more than 400 write-in comments submitted to the search committee and consolidated into a brief theme analysis.

The GM Search Committee, Board of Directors and GSI, the executive search firm hired in December to recruit a General Manager, will incorporate these findings into the selection and evaluation of potential candidates.

Property owners ranked leadership, managerial proficiency and interpersonal/people skills as the top three attributes necessary for the next General Manager. Experience in financial See SUMMARY page 13

Hot Springs Village Property Owners’ Association -Spring 2013

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2013 BOARD ELECTION

Five Vie for Board Seats FIVE CANDIDATES have submitted applications to serve on the Property Owners’ Association Board of Directors. Two seats are up for election in 2013, replacing Directors Jerry Kosoglow and Jim Owens.

Applicants include Jeff Atkins, J. Michael Medica, Brent Gray, Harv Shelton and Michael Zabroski. Candidates must be members in good standing of the Hot Springs Village POA and may not be POA employees.

Candidates must submit an up to 500-word resume including background information, years as a property owner, current community involvement and reasons for wanting to serve on the Board along with a petition with 50 signatures of property owners in good standing. Ballots will be mailed to property owners in good standing Friday, March 8 and must be returned the POA no later than 4 p.m. Wednesday, March 27.

POA staff will count the ballots Thursday, March 28 under the direction of the Election Day Committee and submit results to the General Manager, who will notify the Board, candidates and issue a press release. In the event of a tie, lots will be drawn to determine the final results.

The recount request deadline is April 2.

Newly elected board members will be seated at the conclusion of the Wednesday, April 17 Regular Board Meeting.

The following five property owners have completed applications to serve on the Board of Directors. Each has provided a photograph and a 500-word resume as part of the application process. All resumes are printed unedited.

The POA does not attest to the accuracy of any facts stated in the candidate resumes.

86

JEFF ATKINS I have been a property owner for 14 years and a resident for 11 years.

I was elected to the Board of Directors in 2007 for a 1-year term, and re-elected (unopposed) in 2008 for a 3 year term. I did not seek re-election in 2011.

I received a BS in Computer Science from Louisiana (Lafayette) in 1988. Since graduation, I have worked in various roles related to Information Systems and Consulting, including the Internal Audit departments of ALLTEL and FedEx. I believe that my greatest strengths are asking the right questions and finding alternative answers to problems. I think it is important that there always be an independent viewpoint, one that is not constricted or shaped by following the crowd.

I currently own 3 homes and 142 lots in Hot Springs Village. My interests are aligned with both home owners and unimproved lot owners.

Since my POA Board term expired in April 2011, I have been regularly challenging the Board on topics I consider to be bad government or bad policy. Here are some examples…

• I was one of the first to oppose the POA’s voting of POA-owned lots in the last Declaration change. These lots pay no assessments, and should not be considered “in good standing”.

• I have frequently questioned the POA Boards “3 minute rule”, which restricts a property owner from speaking for more than 3 minutes at Board meetings, unless they request time in advance and submit a written transcript.

• I have publicly asked the Board to release information about the firing of the General Manager. I believe that all property owners have a right to know which Board Member(s) vot-

Hot Springs Village Property Owners’ Association - Fall 2012 Spring 2013

See ATKINS page 8

BRENT GRAY I sincerely believe that the POA Board of Directors needs a voice that will advocate the betterment of real estate values in HSV. Right now, there is no one currently on the Board that has the long time experience and knowledge of our unique real estate market, how it works, and how we got here.

With your help and support, I am running to be that voice that will pursue any and all steps and actions that raise the perception and value, of all our properties. It will help everyone involved. For nearly my entire adult life, since 1976, as a licensed real estate broker, I have been trying to promote, sell, and enhance the value and desirability of what I consider to be the finest private community in America. The Village is not a manufacturing, industrial, or commercial economy. It is a real estate economy with an incredible lifestyle. I believe that we all need to have someone to champion that cause. I understand the Declarations, and the parameters in which we operate. My learning curve will be very low.

Personal background I grew up north of the Village about 60 miles in the town of Danville, Arkansas. In October of 1976, as a licensed real estate broker, I came to the Village and sold my first property working with Cooper Communities, Inc. I worked with them approximately ten years, and have continuously been in the real estate business as an independent ever since.

I think my first purchase of property was about 1979.

I met my wife Joy at Arkansas Tech University. We have been married for over 39 years, have two children, and one grandchild.

See GRAY page 8

2013 BOARD ELECTION

J MICHAEL (MIKE) MEDICA My wife Sharon and I have lived in the Village for 15 years, moving here from Plano, Texas.

Before moving here full time, we owned a townhouse for several years in the Village.

I was born and raised in Seattle WA. I served four years in the U.S. Air Force with two years in Japan and two in Florida.

We are members of Village United Methodist church. I served on the Finance Committee for three years.

I belong to the Rotary Club of Hot Springs Village and have served as the “head flea” for what is considered the largest annual flea market sale in the area.

I had a 30 year career working for H. Ross Perot’s Electronic Data Systems.

I started with them in San Francisco CA, Fremont CA, and then moved to Plano TX in 1977. Most of those years were in management positions.

The largest responsibility was building data centers and procurement of all computer hardware and mechanical equipment to run them. I wrote Request for Proposal bids to vendors for large quantities of computer equipment and ancillary equipment.

This led into vendor management that included purchasing agreements, vendor performance and other related processes. Benefits were cost saving efficiencies, volume pricing when applicable with delivery and installation processes that met all requirements. My background would lend itself to offering some guidelines to the POA in these areas.

Our village faces a number of important issues. In the coming months our first issue will be to hire a POA General Manager who can lead the Village in a positive direction.

See MEDICA page 8

HARV SHELTON My wife and I have been property owners since August 2004 and have lived in the Village since June 2006. We are Arkansas natives who spent much of our adult lives living somewhere else because of my U.S. Air Force career, which gave us a chance to experience life in many different communities.

My education includes a bachelor of science from the U.S. Air Force Academy, a master of business administration from Louisiana Tech University, and master-level studies in national defense planning at the Industrial College of the Armed Forces. I retired in the rank of colonel having had many command and staff experiences which helped prepare me for the kinds of leadership challenges faced by our POA Board of Directors.

For example, for three years, I was the chief of police at Little Rock Air Force Base, responsible for law enforcement and resource protection for a community a little larger than our Village. While stationed at the Pentagon, I was involved in developing the Air Force’s five-year budget plan, analyzing projects and setting priorities to stay within a constrained budget.

My command assignments gave me extensive experience in leading up to 1,000 employees, managing tens of millions of dollars in resources, and responding to rapidly changing conditions in worldwide operations. After 30 years of service, I retired from the Air Force and entered my second career as a high school teacher.

I have been very active in community affairs in the Village. Millie and I are active members of Christ of the Hills United Methodist Church, where I serve on the Memorial and Worship Committees. Most recently,

See SHELTON page 8

MICHAEL L. ZABROSKI I grew up in McHenry, IL. where I attended grade school and High school. After graduating from high school, I joined the Marines.

I was a police officer for McHenry County for one year and the four years for the Village of Lakemoor.

I then began my 30 years of service as a union carpenter, working both residential and commercial. Mostly in the City of Chicago. After retirement, I worked at Gateway, a drug and alcohol treatment center as a maintenance man.

My wife and I retired and moved to the village in 2009. We attend the Village Church of Christ.

I feel I can add some new outlook and some perspective to old and new issues. I can add some new Ideas and maybe a different view or opinion.

Being in construction you learn to look at all sides and the small details.

My time in the Marine Corp. and as a police officer has taught me there is right and wrong, but No gray area.

I hope to have a chance to serve you all equally.

Board Considers Mapping Purchase THE PROPERTY OWNERS’ Association Board of Directors will vote on the purchase of parcel mapping for Garland County in the Feb. 20 Regular Meeting. This purchase is critical for Hot Springs Village to move forward with the Geographic Information System (GIS) program. The negotiated cost of this purchase was reduced from the original $92,000 or $4.97 per parcel to $25,000 or $1.35 per parcel.

Purchasing this information would significantly advance GIS implementation for the Village.

Hot Springs Village Property Owners’ Association - Spring 2013

7

2013 BOARD ELECTION ATKINS continued from page 7 ed against the firing.

• I have publicly asked the Board to disclose the General Manager’s goals, for which he received bonuses. I believe that all property owners have a right to know *what* the GM is paid to do, even if the exact amount is not disclosed.

• I regularly objected to the home building cost increases of up to $16,000. No Board member publically questioned the fairness or legality of the increase. Fortunately, the increase was recently rescinded. We don’t need this kind of leadership failure again.

• For over a year, I have questioned the value of the POA’s

lot sales program. Marketing of HSV should be about this wonderful place, not about a lot that the POA is trying to sell for $1500 or less. The only thing worse than flooding the market with cheap lots is telling everybody you’re flooding the market with cheap lots. The POA has followed the “sell at any price” for years, it is time for a new approach.

A common theme on all of these items is that they were never specifically approved by the Board. Important issues like these should be publically addressed and debated.

You can read more election information on my website, http://www.JeffAtkins.com.

I would appreciate your support, and I ask for your vote.

GRAY continued from page 7 I currently own Approved Realty (since 1998), and Approved Custom Homes, Inc., and have been the Principal Broker/Owner of three real estate companies. I have been involved with literally thousands of real estate transactions and have been involved with millions and millions of dollars worth of real estate activity. I understand how the Village works. No one on the current Board, or who may be running for this position, has that qualification, or distinction.

1992 to 2003 – Licensed as a real estate appraiser, working primarily Hot Springs Village

Professional licenses held during my tenure 1976 to present – Licensed real estate broker 1987 to 1989 – Licensed in all aspects of insurance, from cars to health and annuities 1987 to 1989 – Licensed as a Registered Representative with NASDAQ.

Current and former Community Involvement Beginning in the early 1980’s, I was involved with helping set up the Village People’s Federal Credit Union. Most recently, I was elected President of the Board of Directors of the Hot Springs Village Townhouse Association. I was re-elected President in 2011, and resigned in September of 2012 when I sold my townhouse.

Conclusion Values Matter. We do have the power to stop the artificially low property values set by the POA. All we need is the will to do it. Together, we can.

BALLOTS DUE TO THE POA BY 4:00 P.M. WEDNESDAY, MARCH 27 MEDICA continued from page 7 This person must have strong leadership qualities which should encompass financial, marketing, and customer relations.

Aging infrastructure, non-resident lot owners, and amenity fees are a few of the on-going issues that must be reviewed and action taken to ensure a long term growth of

the Village.

I am fiscally conservative, yet I am committed to the growth of our Village. I will support fiscally responsible proposals that benefit all resident and non-resident property owners.

I respectfully ask for your vote in the coming election.

SHELTON continued from page 7 I served as president of the Rotary Club of Hot Springs Village after holding several other offices in the club. I am a past president and current treasurer of the HSV Chapter of the Military Officers Association of America and a past director and current treasurer of the HSV Veterans Memorial Foundation. I am in my fourth year on the POA Lakes and Water Committee and am currently its chairman and its representative on the Government Affairs Committee.

I attend POA Board meetings regularly and am familiar with the matters they deal with. The most immediate challenge the Board faces is selecting the right person to be our next general manager. An ongoing priority must be

to ensure we don’t let our resources slip into decline. Preserving our natural beauty and keeping our roads, buildings, and recreational facilities in good repair and doing it at a reasonable cost are essential to the welfare of our Village.

We need to execute our capital improvement plan wisely, and we need to support our very capable POA staff. We also need to increase our new marketing efforts to ensure we improve on and sustain a healthy growth rate.

I want to represent all property owners, both resident and non-resident, and help the Board do what is best for our community. You may contact me at hwcshelton@ aol.com.

8

Hot Springs Village Property Owners’ Association - Spring 2013

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MONEY MATTERS

HSV Financials Include Report Reformat, CIP Review, Year-End Totals IN JANUARY 2013, the Property Owners’ Association Financial Report was reformatted. The redesigned report includes a better (or worse) status of HSV financials comparing monthly, year-to-date and prior year budget information. As an example, if revenue in January is more than the budgeted amount, the status of the report will reflect this positively. On the flip side, if it’s less than the prior year, the more negative aspect will also be highlighted.

In the next 3-4 months, POA directors and staff will be reviewing the 20 Year Capital Improvement Plan to develop more concise 5 and 10 year plans. The review should be completed and included as part of the 2014 POA budget process.

totaled $27.5 million and $722,634 pansion reserves. more than the year end estimate with View HSV Financials online at $480,000 of the $722,634 due to an www.hsvpoa.org | Governance | Finanadditional transfer to Water Plant Excials | Budget & Financial Reports.

Check out the newly redesigned POA website at www.hsvpoa.org

2012 Year End Financials Year-end operating cash reserves totalled $5.082 million. Year-to-date revenue totaled $28.54 million. Yearto-date expenses and balance transfers

Spring, Summer and Fall issues of the Advocate will be mailed to property owners in 2013. All issues will be available online at www.hsvpoa.org. The Winter issue will be available only online.

POA Payment Options THE PROPERTY Owners’ Association offers a bank draft option for payment of member assessments and utility bills. Set up forms for assessment and utility bill drafts are available online at www.hsvpoa.org | Forms or Governance | POA Operations | Forms.

Members may also pay assessments and utility bills on the POA website.

To pay by credit card, property owners must provide lot, block and addition as well as individual account number.

An email address is also required to receive an electronic receipt. To access this feature, go to www.hsvpoa.org and click on Make a Payment at the bottom right hand side of the home page.

10

Hot Springs Village Property Owners’ Association -Spring 2013

GENERAL MANAGER

Spring in HSV Offers Something for Everyone SPRING IS JUST around the corner in Hot Springs Village. Trees are budding, and flowers are beginning to bloom. With the season’s mild temperatures, it’s the perfect opportunity to schedule a visit and check out the great amenities HSV has to offer. Bring your friends and family. There’s something for everyone.

Spring into fitness. Get fit hiking the trails or work out at the Coronado Fitness Center. Learn to play tennis or improve your golf swing. Take advantage of your state’s upcoming State Week and invite your friends to play golf at member rates. Enter for an opportunity to win a great prize in the quarterly contest for non-residents at www.hsvpoa.org (see stories on page 15).

Spring into entertainment. Check

Linda Mayhood POA Interim General Manager lmayhood@hsvpoa.org

out great entertainment at the Woodlands Auditorium (see story on page 21) and the Coronado Community Center.

Spring into action. There’s a lot going on in HSV. The Board of Directors and POA staff are working together to develop a 5 and 10 Year Capital Improvement Plan, a long term plan for information technology and land use plan. An ad-hoc committee has been appointed to gather information about undeveloped lots and review the current POA lots and membership and make recommendations. In addition, the Board has

begun holding mini-retreats to tackle important issues (see story on page 4).

To enhance security, the POA is installing cameras and recording equipment at all gates (see story on page 17).

The Board is also discussing needed improvements at the East and West Gate areas (see stories on pages 4-5).

Five candidates are running for two Board of Directors positions, replacing Directors Jim Owens and Jerry Kosoglow.

POA staff will mail out ballots on March 8 and these must be returned no later than 4:00 p.m. on March 27.

Be sure to read each of the candidates resumes (see story on page 6) and make an informed decision.

Spring into Hot Springs Village.

It’s the “perfect” time to rediscover the natural beauty and amenities in HSV.

Hot Springs Village Property Owners’ Association - Spring 2013

11

There are two positions available on the HOT SPRINGS VILLAGE POA BOARD OF DIRECTORS These two outstanding men are committed to the responsible growth of Hot Springs Village, and will work together to maintain the beauty, uniqueness and quality of life that brought all of us to this incredible community. commun

h f

Harv Shelton H

J. Michael (Mike)) Medica Med dica

These men chose h to t move to t Hot H t Springs S i Village Vill after ft di distinguished ti i h d careers, b both th in i tthe military and in the private sector, where they were responsible for management, budgeting and training.

Both men and their wives are active in community service organizations and in their churches.

Each feels that one of the most crucial challenges facing our community is the selection of a General Manager, and that the person filling that position will need to report to a Board of Directors who knows the Village and is capable of giving guidance to him or her in the issues that are important to all of us.

Please vote for J. Michael (Mike) Medica and Harv Shelton EEndorsed En d rs do r ed by b past pas a t POA as O Board OA Boar ard ar rd Presidents: Pre Pr res esi sid ide den ents t : Dick Dic Di ick ck Breckon, Bre Br reck cko kon Mike Mik Mi ike ke Misch, Mis Mi isch c Keith Kei Ke eitith th Brown, Bro Br rown w Tom T m Arwood, To Arwo w od Bob Shoemaker wo S oem Sh e ak em ake ker er and by John Hollansworth - Past Chairman, Government Affairs Committee and Bruce Caverly - POA Committee Chairman.

POA

POA, AT&T Working to Improve Connectivity THE PROPERTY Owners’ Association is working with AT&T Connected Communities to provide upgrades and/ or new services in areas of the Village with limited or no connectivity to wireless (cell service), high speed internet, television and land line telephone ser-

vice. Villagers with limited or no access to these services should provide name, Hot Springs Village address and type of service desired at the following address: www.surveymonkey.com/s/hsvatt.

Deadline is March 31. A link is also available at www.hsvpoa.org.

SURVEY continued from page 5

ed to the need for the General Manager with proven executive leadership of a community similar to HSV, financial expertise, strong communication skills, ability to oversee a competent workforce and ability to facilitate long-range planning. Property owners also indicated the General Manager should be honest, have integrity, listen effectively, be open to new ideas, innovative and possess a sense of community pride.

To view the Executive Summary, go to www.hsvpoa.org | Governance | Board of Directors.

management, large-scale planned communities and public safety were ranked by property owners as necessary qualifications for the General Manager.

Maintaining existing facilities at the highest level, attracting new residents and finding new sources of revenue were the most important priorities for the General Manager to begin working on in Hot Springs Village.

Principal themes of the write-in comments from property owners point-

www.hsvpoa.org

VOTE FOR FOR

BRENT GRAY Hot Hot Springs Springs Village Village POA POA Board Board of of Directors Directors

Values Matter!

Values “I sincerely believe that the POA Board of Directors need a voice that will advocate the betterment of our real estate values in Hot Springs Village.

Since 1976, nearly my entire adult life, I have worked to promote the value of the FINEST Private Community in America. With your help and support, I will bring that experienced voice to the POA Board of Directors.”

“Toget We Canher !”

Brent Gray • 36 Years of Hot Springs Village Real Estate Experience

• Elected & Served as President of Hot Springs Village Townhouse Association, 2010 and 2011.

• Endorsed by the Hot Springs Village Board of Realtors®

Hot Springs Village Property Owners’ Association - Spring 2013

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GOLF

Clinic for New Golfers Set for May 8

Course Updates

JUNIOR GOLF will offer a one-day Adult Beginners Golf Instruction Clinic at 1:00 p.m. on May 8 at the Magellan Golf Course. Chipping, pitching,

DeSoto: Progress on the DeSoto Golf Course Renovation, a 2013 Capital Improvement project, continues with work on landscaping around the DeSoto Club House as well as cart path and bunker restoration. The course will be closed late May to mid October.

Cortez: New golf carts have been delivered.

Granada: Clubhouse landscaping renovation in progress.

Isabella: Clubhouse landscaping renovation in progress Balboa: Irrigation has been converted from potable to lake water around the Balboa Clubhouse

putting and full swing instruction are offered. Cost is $35 per person.

Entry forms will be available at HSV Golf Pro Shops in April.

Take Advantage of Reciprocal Rates TAKE ADVANTAGE of the discounted rates offered by Cooper Communities around the country as part of the Reciprocal Fee Agreement. Communities offering discounted rates include Bella Vista Village, Bella Vista, Ark.; Creekmoor, Raymore, Mo.;

Tellico Village, Loudon, Tenn.; Savannah Lakes Village, McCormick, S.C.; Glade Springs Village, Daniels, W.V.; and StoneBridge Village, Reed Springs, Mo. For more information, call 501922-2858.

20th Anniversary Invitational Couples Tournament May 30-31 - Granada & Balboa Golf Courses June 1 - Magellan & Cortez Golf Courses Invitations will be sent in March.

To be added to the waiting list call 501-922-5549.

HSV Offers “Golfer’s Dream” HOT SPRINGS VILLAGE is home to eight 18-hole golf courses, including the private course Diamante, and one 27hole golf complex. With more than 170 holes, HSV offers great play for all skill levels.

Think you can’t afford to play on these championship courses? Not so. Enjoy a day on the links for as low as $59 for morning play or $49 for afternoon play, with golf cart rental included. Packages are available for all golfers.

Golf outings offer businesses a unique opportunity to spend time together while building and developing business relationships.

Let the Hot Springs Village Golf Department staff put together a customized package or outing to meet your goals. All details will be taken care of by the golf staff, allowing you and your guests to concentrate on golf and the business at hand.

Hot Springs Village also has a variety of meeting spaces to take care of business before or after your round.

Accommodations are also available through local lodging companies. Please check with the Golf Department for listings.

To reserve golf specials or create a custom package or outing, contact the Hot Springs Village Golf Department at teetimes@hsvpoa.org or 501-922-2858. *Minimum of 2 rounds of golf and 8 golfers required to qualify for Package Pricing.

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Hot Springs Village Property Owners’ Association - Spring 2013

All courses are pre-emerging and fertilizing for spring. Minor bunker renovations are in progress at Ponce, Magellan, Isabella and Granada courses.

HOT SPRINGS VILLAGE

R E N T A L S NOW . . . It’s Your Turn . . .

Est. 1988

After a lifetime of Career, Carpools and College Relax . . . enjoy the affordable serenity and security of America’s largest Gated Resort Retirement Community . . .

After a lifetime of commitment . . .

NOW . . .

It’s Your Turn !

Come stay with us in beautiful Hot Springs Village, Arkansas . . . for one night or forever!™

1-800-847-6640

www.hotspringsvillage.us.com REAL ESTATE • RENTALS • AUCTIONS

MARKETING

Enter Non-Resident Property Owners Contest Today ENTER TO WIN great prizes in the Come Back & Visit Quarterly Contest. One great prize remains! From now until March 31, non-resident property owners may register to win a gift certificate for 2-Nights of FREE lodging from HSV Rentals (winner chosen April 4).

Congratulations to Ray Skelton for winning the FREE Cirque Ziva tickets and to Roxanne Butterfield, winner of the FREE Ballet Arkansas tickets.

Special thanks to HSV Rentals and Woodlands Auditorium for sponsoring the First Quarter Contest.

Second Quarter Contest Prizes include dinner for two at Diamante, two rounds of POA golf, two free tickets to Colt and the Old 45s and a $500

rental voucher from Vacation Villas.

Stay tuned for more information about these exciting events.

For more information or to register,

Interesting Fact: Since the HSVPOA website relaunch midJanuary there have been almost 10,000 unique visits to the site.

Marketing Off to Great Start in 2013 THE POA MARKETING Department closed out 2012 with media inquiries totaling over 15,000 and webgenerated clicks on marketing sites coming in at about 45,000. More than 1,962 people visited the HSV Visitor Center (VC) in 2012 and 1,120 phone calls were received.

Experience HSV During State Weeks JOIN THE FUN during your State Week! Visitors play at member rates with a valid driver’s license. It’s a great opportunity for guests to experience HSV amenities at lower rates. Get details today at HSVStateWeeks.com.

Rules of POA State Weeks include the following: Visitors play at residents rates during their state week with a valid state drivers license or state ID, if you are playing with a HSV property

go to www.hsvpoa.org and click on Quarterly Contest located on the right side of the home page.

owner, you may schedule tee times in advance and if not playing with a property owner, tee times are available for booking within a 5-day window NOTE: Group package golfing is not available via the State Week program.

Please call or email the Golf Department to custom create a package for groups of 8 or more up to 90 days in advance. The promotion is only available for individuals.

Marketing Department staff and great volunteers are taking HSV promotion on the road from January April to trade shows in St. Louis, Mo., Madison, Wis., Chicago, Ill., Kansas City, Kan., Milwaukee, Wis., Irving, Texas; and Rogers, Ark.

Upcoming State Weeks Mar 3-9: New Jersey Mar 10-16: Delaware Mar 17-23: New Hampshire Mar 24-30: Nebraska Mar 31 - Apr. 6: Ohio Apr. 7-13: Texas Apr. 14-20: Louisiana Apr 21-27: Rhode Island Apr 28-May 4: New Mexico May 5-11: Mississippi May 12-18: Illinois May 19-25: Alaska

TRI-THE-VILLAGE TRI-THE-VILLAGE SPRINT TRIATHLON SPRINT TRIATHLON Training Maps Available at Training Maps HSV Visitor Center Available at HSV Visitor Center

May 18 Swim, Bike, Run May 18 Join Swim, Bike, Run You can also: a Relay Team or Volunteer You can also: Join a Relay TeamNow or Volunteer Registration Open

Registration Open Now Learn more: www.TRItheVillage.com Learn more: www.TRItheVillage.com

Hot Springs Village Property Owners’ Association - Spring 2013

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PUBLIC WORKS

Public Works Soliciting Bids for 2013 Street Maintenance THE PROPERTY OWNERS’ Association Department of Public Works is currently soliciting bids for the 2013 Street Overlay program. The program was approved as part of the 2013 Capi-

tal Improvement Plan. Public Works will determine roadways to include in this year’s project, with a rating of below 85 on a scale of 1-100 by the Public Works Committee. Street rating is

Water Plant Expansion MAX FOOTE Construction began preliminary work on the expansion to the HSV Water Treatment Plant in late January. This includes relocating piping and electrical wiring to prepare for construction of two new filters and expansion of the operation building. The project is set for completion Jan. 22, 2014, and will increase the capacity of water treatment from 4 million gallons per day (MGD) to 6 MGD. The total estimated project cost is $6,715,349, including an upgrade to the existing high service pump station.

DeSoto Blvd. Signs PUBLIC WORKS has replaced wooden street signs along DeSoto Blvd. from the West Gate to Minorca Rd. with high intensity metal signs.

Workers will continue the project, which is part of the 2013 Road Maintenance Program, from Minorca Rd. to the East Gate over the next few months. In addition, directional signs for POA facilities will be placed along DeSoto Blvd.

Clean Up Continues THE PUBLIC WORKS forestry clean up crew is removing debris from the April 2011 tornado in Zone 4 of Hot Springs Village. Subdivisions in Zone 4 include Armada, Barlovento, Buque, Filetante, Grandilla, Levantino, Marinero and Sorpresa.

Crews will continue in Zone 4 for 1 to 1 1/2 months before moving to Zone 5, which includes subdivisions Andorra, Encantado, Oliete and Sacedon.

16

Hot Springs Village Property Owners’ Association - Spring 2013

determined by a number of factors including general condition, rideability, rutting and cracks.

Public Works will begin crack sealing on HSV roadways in March.

PUBLIC SAFETY/PUBLIC WORKS

HSV Gate Camera Project Brings Added Security HOT SPRINGS VILLAGE is getting a security upgrade this Spring with the installation of cameras and recording devices at all gates. The project, which is slated to cost about $21,500, was approved as a 2013 budgeted item for Public Safety.

The East Gate was first to receive the security upgrade. IT staff tested video feeds from cameras installed at the East Gate during afternoon and evening to determine light conditions and video quality. All gate locations must be analyzed for camera location,

conduit, electricity and lighting.

Plans are underway to install cameras at all gate locations, with the goal

of completing the project by mid April.

Thanks to HSV resident Mike Mooney for his help with this project.

Cortez Fire Station Open House March 31 10:00 a.m. - 12:00 p.m.

Not Just Dreaming: White Christmas in Hot Springs Village CHRISTMAS DAY 2012 was memorable in Hot Springs Village for more than one reason. The day, which is usually dedicated to holiday festivities became even more memorable as the first White Christmas in Arkansas in more than 86 years.

Though the Village experienced some difficulties related to the weather conditions, the POA staff worked diligently to respond to the needs of residents, clearing roads for safer passage and assisting crews to restore power by clearing roads.

Following the event, staff members met to evaluate the POA emergency response. Meeting outcomes include creating a grid system to divide the Village into zones and identifying facilities and/or churches that would be able to serve as warming shelters in each zone and creating a plan to utilize the services of current Red Cross volunteers who live in the Village to man the shelters.

In the weeks following the event, workers continued to clear trees and other debris from the sides of roadways and common property, hauling debris away to a burn site.

We believe in compassionate care. We believe in industry-leading excellence. And we believe there’s no place like home for healing.

Maybe that’s why so many patients and physicians turn to us every day for skilled nursing, rehabilitation and therapy services.

For more information, call 501-984-5034 or visit www.gentiva.com Gentiva accepts patients for care regardless of age, race, color, national origin, religion, sex, disability, being a qualified disabled veteran, being a qualified disabled veteran of the Vietnam era, or any other category protected by law, or decisions regarding advance directives. © 2012 Gentiva Health Services, Inc. 2972

Hot Springs Village Property Owners’ Association - Spring 2013

17

PLANNING & INSPECTIONS

Building Projects Progressing in Hot Springs Village PROGRESS CONTINUES on several building projects in Hot Springs Village.

Construction is almost complete on the first phase of the Mt. Carmel Retirement Community (right), located on Ponce de Leon Dr. just outside the Balboa Gate. The facility, which includes studio apartments, duplex apartments and a memory care unit, is slated for completion this Spring.

Framing continues on Coronado Baptist Church, located at the corner of Coronado Dr. and Minorca Rd. The 18,000 square foot worship center is on schedule for completion this Summer.

Board Considers Protective Covenant Changes IN JUNE 2012, the Property Owners’ Association Board of Directors appointed a seven-person ad-hoc committee to review the Hot Springs Village Protective Covenants.

The committee submitted several proposed amendments to the ACC policy and procedure manual and the Protective Covenants. The Board approved a number of the changes in previous meetings. During the Jan. 3 Work Session,

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Hot Springs Village Property Owners’ Association - Spring 2013

POA staff recommended approving the Protective Covenant changes, which were made available for one month for property owners to view and suggest revisions. The Board of Directors will consider the changes at the Feb. 20 Regular Board Meeting. For a red-lined version of the changes, go to http:// hsvpoa.org:9530/board_packet/2013//02-06-13_Work_Session/02-06-13_Protective_Covenant_Changes.pdf.

RECREATION

CFC Offers TRI-the-Village Training

Board Votes on Marina Repairs

GET READY, Get Set, Live Fit - Train for the TRI-the-Village Sprint Triathlon, set for May 18, with the Coronado Fitness Center staff.

Fitness center trainers will work with you individually to put together a personalized training schedule based on your physical ability to help you get ready to swim, bike and run your way to fitness. For more information or to set up an appointment, contact Deb, Amy or Gary at 501-922-1230.

THE PROPERTY OWNERS’ Association Recreation Department solicited bids for the repair of the DeSoto Marina and Coronado Boat Storage facilities. Pending Board approval at the Feb. 20 Regular Meeting, the contract for repairing the facilities will be awarded to Super Duty Docks and Lifts for $86,503.44.

Celebrate the Holidays in HSV

SUMMER IS coming soon and HSV is a great place to celebrate our Nation’s birthday. Make memories that will last a lifetime with family and friends at Summerfest, HSV’s Independence Day celebration. With concerts, games, and other fun activities, not to mention an incredible fireworks display, Summerfest offers something for everyone.

During Thanksgiving weekend, visitors play golf at any of the eight golf courses for family rates and family members* play golf for member rates. Rock out to the sounds of Colt & the Old 45s, in concert Saturday evening following Thanksgiving at the Woodlands. *Valid family identification card required.

Click on the Sign Up for POA E-News button at www.hsvpoa.org to stay up-to-date on HSV happenings.

MG (R) Bill B. Lefler, DDS, FACP

Diplomat, American Board of Prosthodontics

501-922-3443 www.LeflerDental.com

Thomas B. Lefler, DMD, FACP

Diplomat, American Board of Prosthodontics

Office Hours by Appointment

130 Cordoba Center Dr, Hot Springs Village, AR 71909 20

Hot Springs Village Property Owners’ Association - Spring 2013

RECREATION

Ponce Center Offers Arts and Entertainment Outside Your Door FROM ASTRONAUTS to ballet and more, the Ponce de Leon Center offers the best in arts and entertainment right outside your door. Home to Woodlands Auditorium and Ouachita Activities Building, the Ponce de Leon Center has a full slate of arts and entertainment coming in the Spring.

March events include a performance

by Ballet Arkansas, the kick off of the Spring Ouachita Speaker Series with national intelligence expert, Carl Ford; Gary Meggs and the UAM Jazz Band; the DePue Brothers Band in concert;

two performances of The Witness passion play; and four performances of Hotel California.

In April, the Village Players will perform The Gazebo, astronaut Dr. Mary L. Cleave will speak at the second Ouachita Speaker Series event, Village Chorale will perform and the Kiwanis Club will hold an Ice Cream Social and Concert.

May events include performances by the Arkansas Symphony Youth Orchestra and the Cedar Mountain Singers, a L’Audible Art show, the Beatles’ THE CORONADO Tennis Center and HSV Tennis Association are sponsoring free tennis lessons from 6:00 8:00 p.m. March 11-21 at the Tennis Center. To sign up, go to www.hsvta. net/OURTENNISPROS or call 501922-5054.

group Liverpool Legends in concert in conjunction with the British Car Week, and Editor Paul Greenburg, speaking at the Ouachita Speaker Series.

For more upcoming events, go to www.hsvpoa.org and click on the Ponce Center/Woodlands Calendar at the bottom of the home page.

Woodlands Sound Enhancements The Woodlands Auditorium has recently been equipped with a hearing loop designed to enhance sound for Tele-Coil (T-Coil) listening devices such as hearing aids and cochlear implants. This upgrade will allow concert goers with t-coil enabled devices to be connected to sound enhancement automatically, without the need for receiving units and headphones. This type of hearing loop allows personalized sound addressing individual hearing loss.

Fred Stewart 501.888.2934 cell: 501.650.5627

Custom Decorative Concrete Hardscapes

4901 Atwood Rd Little Rock, AR 72206 touchofclass@classicalcurbs.com www.classicalcurbs.com

We add class to beautiful yards.

Hot Springs Village Property Owners’ Association - Spring 2013

21

ome places have a policy of S providing excellence in retirement living. Others have a history of it.

At the Good Samaritan Society, the promise of providing exceptional senior care options isn’t just something found in a mission statement. It’s at the core of who we are. For 90 years, the Good Samaritan Society has offered housing and supportive services to seniors of all faiths and beliefs.

To learn more about our services, from home care to senior living to skilled nursing, call (501) 922-2000.

The Evangelical Lutheran Good Samaritan Society provides housing and services to qualified individuals without regard to race, color, religion, sex, disability, familial status, national origin, or other protected statuses according to applicable federal, state or local laws. All faiths or beliefs are welcome. Copyright © 2012 The Evangelical Lutheran Good Samaritan Society. All rights reserved.

COMMUNITY CALENDAR

CALENDAR OF EVENTS

CCC-Coronado Community Center  Woodlands - Woodlands Auditorium  Ponce - Ponce de Leon Center  DeSoto - DeSoto Club Event Center

MARCH

14 15 18-22 19 19 20 23 23 26-29 28 28 31

Gary Meggs and the UAM Jazz Band - Woodlands Lion’s Bingo - CCC Lifeguard Training - CCC Blood Drive - CCC DePue Brothers Band & Pre-Dinner - Woodlands POA Board Regular Meeting - Ponce FOCCL Trivia Night - CCC The Witness - Woodlands Hotel California - Woodlands FOCCL Last Thursday - CCC POA Board Ballot Count - Woodlands Village Bible Church Easter Services

APRIL

16 17 19 21-22 24 25 26 27

AWL Puttin’ on the Dog ... and Cat, CCC POA Board Regular Meeting - Ponce Lion’s Bingo - CCC Kiwanis Ice Cream Social and Concert - Woodlands Community Fair - CCC Newcomers’ Coffee, Ponce Chamber of Commerce Expo - CCC Kiwanis Barbecue Day - CCC

1 6 6 7 7 8 8 8-9 11-21 12 1-5 3 4 5 11-14 12 13 15 16

MAY

1 2 3 4 5 6 6-7 8 9 11 15 17 18 18 29-31 30 31-31

Lion’s Bingo - CCC POA Candidate Forum - CCC POA Board Work Session - Ponce GM Coffee - CCC Ballet Arkansas - Woodlands Lion’s Club Chili Day - DeSoto An Evening with Elvis - CCC Village Card Club Spring Fling - Ponce Free Tennis Lessons - Tennis Center Ouachita Speaker Series - Ponce

Lifeguard Training - CCC POA Board Work Session - Ponce GM Coffee - CCC Lion’s Bingo - CCC Village Players, The Gazebo - Woodlands Ouachita Speaker Series - Ponce Rotary Club Flea Market - CCC Village Chorale - Woodlands Blood Drive - CCC POA Board Work Session - Ponce GM Coffee - CCC Lions’ Bingo - CCC Spring Arts & Crafts Fair - CCC ASO Youth Concert/Symphony Guild Mtg. - Woodlands POA Annual Meeting - Ponce Cedar Mountain Singers - Woodlands Junior Golf Adult Beginners’ Clinic Ouachita Speaker Series - Ponce Evening Lions Hamburger Day - CCC POA Board Regular Meeting - Ponce Lion’s Bingo - CCC TRI-the-Village Sprint Triathlon L’Audible Art - Woodlands British Car Week National Meet Liverpool Legends - Woodlands Invitational Couples Golf Tournament

Hot Springs Village Property Owners’ Association 895 DeSoto Blvd. www.hsvpoa.org Main Number General Manager Golf Marketing P&I Public Safety Public Works Recreation Visitor Center

501-922-5556 501-922-5530 501-922-2858 501-922-5561 501-922-5562 501-922-0011 501-922-5524 501-922-0322 866-984-9963

customerservice@hsvpoa.org administration@hsvpoa.org golf@hsvpoa.org dbotkin@hsvpoa.org acc@hsvpoa.org Emergency: 911 publicworks@hsvpoa.org recreation@hsvpoa.org vc@hsvpoa.org

AARP Tax Aide - CCC Wednesdays March 6 - April 10

Thinking of buying or selling?

We Know What It Takes B ig g er is not alw ays B etter Service is what counts!

501-623-7905 Refer to this ad to receive a FREE Home Warranty with a listing or new home purchase

www.bigredrealty.com 3950 Hwy 7 N Hot Springs Village, AR 71909

Hot Springs Village Property Owners’ Association - Spring 2013

23

Hot Springs Village Property Owners’ Association 895 DeSoto Boulevard Hot Springs Village, AR 71909

www.hsvpoa.org

PERIODICAL