Retail Focus Magazine #131

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Vudafieri-Saverino Partners Designs the First Delvaux Flagship Store in China

The entries are in and the countdown has begun to reveal who will be walking away with the most prestigious accolade in the industry.

The venue announcement is coming soon, promising a great opportunity to celebrate, network, and share industry insights. We look forward to welcoming you to the event of the year.

Serious about winning

The Creative Retail Awards are much more than a mere accolade; they represent a pinnacle of achievement in the retail industry. Garnering a nomination or winning one of these awards is a testament to innovation, excellence, and leadership.

www.creativeretailawards.com

#creativeretailawards

HELLO...

Hello and welcome to the latest edition of Retail Focus. With school now very much out for summer, retailers face a busy period as attention turns to last-minute holiday shopping and preparing for a return to school in early September. Dare we even mention some early plans for Christmas or are we getting a little ahead of ourselves>>!

Either way, this issue of Retail Focus brings you all the latest goings-on in the industry, with lots to read about over the coming pages.

Among the highlights in this issue is a review of the recent Visual Merchandising and Display Show, picking out the most important developments at the event and what we learnt from exhibiting.

We also have a feature on what to do about loss prevention, looking at some of the more innovative options available to retailers, from cutting-edge POS to product display solutions such as anti-theft hooks. On the subject of POS, we delve deeper into this area with a focus on how retailers can use POS and POP to better capture the attention of the busy, modern consumer.

Also in this edition, Ghalia Boustani, senior retail consultant at Univers Retail, joins us for a discussion on sustainable luxury pop-up stores, taking a closer look at these concepts and how they can help retailers. In addition, Shoplight lifts the lid on the Retail Trust Edition of its bio-polymer retail lighting products, with the aim of offering retailers access to more planet friendly lighting solutions.

Alongside this, as always, we pay tribute to some of the latest, most eye-catching work from across the global industry. This includes a look at Foot Locker’s new retail

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No part of Retail Focus may be reproduced, stored in a retrieval system or transmitted in any form without permission. Please address all enquiries to the editor at the above address. The opinions expressed in Retail Focus are the views of the writer and do not necessarily reflect the views and opinions of the publisher. Every effort has been made to ensure accuracy of the information contained in these pages. We will assume permission to publish any unsolicited material unless otherwise stated. LTC digital Ltd

concept at its Willowbrook Mall location in New Jersey and how this will incorporate learnings from this into new stores.

We also showcase how British luggage brand Timothy London used its new flagship store in Jermyn Street in London to launch an innovation-rich premium luggage collection. On the subject of new locations, we look at how Milan-based designer Vudafieri Saverino Partners has created the first flagship store for luxury leather goods company Delvaux in China.

In addition, you can find out more about how EE has opened its second experience store in Manchester to help guide visitors through its latest innovations.

With all this and so much more, it’s safe to say there should be enough to keep you occupied while youhopefully - are able take some time to relax on your summer holiday.

See you next time!

CONTENT DIRECTOR

Lee Cullumbine 07949 781817

SHOPTALK

FIRA GRAN VIA, BARCELONA | 3 - 5 JUNE 2024

Say hello to your one stop shop for connecting with Europe’s most senior retail, brand, tech and investor decision makers pioneering tomorrow’s digital innovations in store and online.

With 4,000+ power players and 1 in 3 being C-suite representing over 70 countries, you’ll be able to pack months of meaningful meetings into just three days to drive your business forward. For 2024, we’re going bigger with an expected 25,000+ meaningful meetings connecting you with decision makers that matter to your company.

www.shoptalkeurope.com

MAPIC

CANNES, FRANCE | 26 - 28

NOVEMBER 2024

MAPIC is the International retail real estate event to build the ultimate lifestyle and shopping destinations. It is an opportunity to learn network with key players at the centre of the retail property industry’s transformation, and be part of creating the exciting new business models that are shaping the places to live, play and shop of the future.

For three days in November the retail property, leisure, food and tech communities will all gather at MAPIC.

www.mapic.com

THE CREATIVE RETAIL AWARDS

EIGHT EMBANKMENT | 19 SEPTEMBER 2024

The Creative Retail Awards are much more than a mere accolade; they represent a pinnacle of achievement in the retail industry. The Creative Retail Awards feature 20 expertly curated categories, offering a broad platform for retailers, brands, agencies, and suppliers to showcase their achievements. This diverse range of categories culminates in an unparalleled awards ceremony, celebrating the remarkable talents and accomplishments within the retail sector. Participation in these categories is not only a recognition of success but also a pivotal moment that can shape the future trajectory of those in the retail industry.

www.creativeretailawards.com

SURFACE DESIGN SHOW

BDC LONDON | 4 - 6 FEBRUARY 2025

Surface Design Show is an event dedicated to surface material innovation. It is the event of choice for architects and designers to see, source and specify the latest and most inspiring internal and external surface materials from over 180 exhibitors. We look forward to welcoming you back to the Business Design Centre, next year for Surface Design Show 2025, 4-6 February 2025!

www.surfacedesignshow.com

INTEGRATED SYSTEMS EUROPE

FIRA GRAN VIA, BARCELONA | 4 - 7 FEBRUARY 2025

Integrated Systems Europe is the world’s leading audiovisual and systems integration exhibition, showcasing technology innovators and solutions providers from around the world, and featuring inspiring conferences, events and experiences. www.iseurope.org

CHRISTMASWORLD

FRANKFURT AM MAIN | 7 - 11 FEBRUARY 2025

As the leading international trade fair for seasonal decorations and festive decorations, Christmasworld opens up effective design possibilities to surprise customers. For new synergies that offer added value. www.christmasworld.messefrankfurt.com

SEPHORA IS COMING TO NEWCASTLE IN THE AUTUMN OF 2024 WITH TWO NEW STORES

This Autumn, Sephora is continuing its northern expansion in full force with the opening of not one, but TWO new stores in Newcastle. With the recent announcement of Manchester opening earlier this year, Sephora has listened again to the overwhelming demand from their engaged community, making Newcastle the next North East location for Sephora UK. The city’s key retail destinations Eldon Square and the MetroCentre will be the new homes of Sephora UK, bringing in a massive influx of beauty obsessed shoppers.

Both stores will offer local customers an unparalleled shopping experience through it’s incredible selection of exciting brands available across makeup, travel, fragrance, skincare, haircare, grooming and wellness. Sephora prides itself on its varied curation of amazing local and global brands that have disrupted the beauty industry through incredible innovation.

EE AND CALM UNITE ON NEW OFFERING TO EASE IN-STORE SHOPPING STRESS

EE is taking the stress out of shopping this Stress Awareness Month, by teaming up with Calm, the leading mental health brand with the #1 app for meditation, sleep and relaxation, to launch three new soothing soundscapes in EE’s UK-first Digital Spa.

It comes as research from EE* reveals that two-thirds of Brits (68%) prefer a relaxing and calm environment when shopping, with nearly two in ten (19%) admitting they find the in-store experience to be stressful. When asked about their biggest source of worry while out shopping, Brits admit they dislike overcrowding (22%), while nearly six in ten (60%) suggest that helpful and knowledgeable staff are important for the overall shopping experience.

RETAIL IS BACK AS RENTS SETTLE. MAYA CAPITAL CLOSES FULHAM ROAD RETAIL INVESTMENT.

Maya Capital LLP, a pan European investment firm, announces that it has completed the purchase of 24,228 sq ft of retail and showroom accommodation in London, on 137-167 Fulham Road

Fulham Road is located in the Royal Borough of Kensington and Chelsea, and is considered one of the wealthiest areas in the world hosting a range of Luxury tenants including Chanel, Acne and Carolina Herrera. It has more recently become a destination for those seeking high end homeware with Clive Christian and Janus making recent moves to the location. The asset is home to a number of high end brands including OKA, Janus et Cie and Poltrona Frau complementing the high end nature of the area.

SØSTRENE GRENE OPENS DEBUT HAMPSHIRE STORE AT FESTIVAL PLACE

Sovereign Centros from CBRE has announced that Søstrene Grene, the popular homeware brand, has opened at Festival Place, Basingstoke. The Danish retailer has launched its debut Hampshire store at the top 25 UK retail and leisure destination, emphasising Festival Place’s continued appeal as a home for rapidly expanding, increasingly popular brands.

The 14,546 sq ft Festival Place store incorporates the brand’s distinct Scandi aesthetic and unique in-store experience, with the opening marking the continued rollout of the ‘Retail for the Senses’ concept. The concept blends a unique labyrinth-like store layout, with subdued lighting and classical music, designed to relax and comfort shoppers. Søstrene Grene’s signature range of aesthetic, accessible products, including home décor, hobby supplies, children’s toys, furniture, and kitchen essentials are on offer.

Søstrene Grene joins a series of recent accessible premium lifestyle additions to the centre, including local homeware and gifts retailer, Fig & Fox, and luxury wellbeing brand, Rituals.

MINISO OPENS ITS FIRST EVER BLUE STORE AT BLUEWATER SHOPPING CENTRE

June, 2024: Get ready for a new retail experience as MINISO, the global lifestyle retailer, has opened its first blue retail destination at Bluewater Shopping Centre in Dartford, Kent. Located on the Lower Thames Walk, opposite Foot Locker, MINISO has officially opened its doors.

Boasting a variety of products to suit everyone, the new store spans over 2,000 sq ft and features MINISO’s best-selling products, including popular blind boxes, the softest plushies, affordable homewares, and charming accessories. The Bluewater location will also be among the few stores in the UK to feature its latest Beauty and & Self-care range, including face masks, hand creams, and lip masks.

NEW LANDMARK ASTON MARTIN SHOWROOM TO OPEN IN BIRMINGHAM

A landmark new Aston Martin showroom will open in the West Midlands later this year – the closest in the world to the iconic marque’s manufacturing facility in Gaydon, Warwickshire.

The £10 million project is well underway at the new Aston Martin Birmingham dealership, to be operated by the ultra-luxury marque’s dealer partner in the region, Grange, part of the Cambria Automobiles group.

Aston Martin Birmingham will relocate from its current showroom on Kenilworth Road in Hampton in Arden to the bigger, state-of-the-art premises at The Green in Shirley, near Solihull, in September, creating 30 jobs.

CASTORE LAUNCHES REGIONAL FLAGSHIP AT CENTRE:MK

Castore, the premium performance sportswear brand, has officially opened its regional flagship store at centre:mk, one of the top 10 retail destinations in the UK. Located on centre:mk’s premium Silbury Arcade, Castore’s investment into centre:mk marks a new regional retail endeavor for the brand.

Castore’s centre:mk regional flagship is home to the brand’s complete mainline range, including menswear, womenswear, and junior collections. Further celebrating the brand’s ties to the sporting icons of Milton Keynes, fans can visit the store to purchase selected teamwear for McLaren Racing and Oracle Red Bull Racing (ORBR), a fitting offer with Red Bull Racing’s Factory situated within the city.

Occupying 865 sq ft, Castore’s new flagship is one of the first to showcase the brand’s latest design concept, with Ink Associates bringing to life the grit, graft, and determination of athletes through the design features.

Castore partners with world-class athletes and brands to drive innovation and superior performance. The brand’s technical fabrics in sportswear are worn across the likes of the England Cricket team; Andy Murray, Owen Farrell and Andy Peaty within Castore’s partnership with the Lawn Tennis Association; Oracle Red Bull Racing and many more.

Castore is the latest brand to open on centre:mk’s premium Silbury Arcade, joining a leading line-up including Reiss and Phase Eight. Soon to be followed by British womenswear brand, Mint Velvet, which has selected the destination for its newest location.

PANDORA

OPENS REFURBISHED STORE AS 15 BRANDS INVEST IN LIVERPOOL ONE SINCE JANUARY

Grosvenor has announced that Pandora, the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. A refurbishment of its existing unit on South John Street, the launch reemphasises Liverpool ONE’s standing as a go-to location for showcase store concepts, a position bolstered by the 15 brands that have invested in the destination since the beginning of 2024.

Pandora has undertaken a substantial refurbishment, with the Evoke 2.0 store concept introducing a modern and fresh aesthetic, designed to immerse visitors in the world of Pandora. The concept has been created to provide a shopping experience that is both inspirational and easy to navigate.

NEWMARK SECURES NEW HOME FOR SWAROVSKI AT CANARY WHARF

Newmark Retail UK & EMEA has supported Austrian jewellery brand Swarovski with the opening of a new store in London’s Canary Wharf.

The new store, located at Unit 40, Jubilee Place, has up to 1,569 square feet of space to showcase Swarovski’s luxury jewellery and accessories.

With more than 120 stores across five shopping malls, Canary Wharf is one of London’s most established and thriving retail spaces. With full-height glazed shop frontages, Jubilee Place is home to high-end brands such as Claudie Pierlot, COS, LK Bennett and Maje.

Founded in 1895, Swarovski designs, manufactures and sells the world’s finest crystals and related luxury products. With 16,600 employees worldwide, Swarovski has 2,300 boutiques across over 140 countries, complemented by selected multibrand partners.

SAUCONY UNVEILS PARIS FASHION WEEK ‘COMFORT ZONE’, IN PARTNERSHIP WITH DISTANCE AND VIEWS

The brand will take over a Parisian coffee shop and running store to create an immersive experience spotlighting the new Hurricane 24 trainer which delivers the ultimate foam comfort feel.

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

Paris Fashion Week attendees are invited to utilise the space and find respite from busy days moving between venues. Guests will be able to enjoy a bespoke food menu as well as access to a photo booth to capture the experience. The venue will also be hosting a private opening party and act as a hub for daily runs led by Distance.

WAX LONDON IS OPENING A NEW STORE AT COVENT GARDEN

Men’s clothing retailer Wax London is opening a new store at Covent Garden, 45 Neil Street, Covent Garden, WC2H 9PR on 28 June 2024, which at 975 sq ft will be over double the size of both the brand’s Berwick St and Spitalfields stores and with “further deals in the pipeline for London and key UK cities” in 2025.

The Neil Street opening marks Wax London’s third permanent UK store in London. The retailer also has a long-running pop-up store at 67 Berwick Street which was initially on a three-month tenancy agreement from 2022 but is still going strong. The new large space in Covent Garden will house the largest inventory of Wax clothing and accessories totalling over 1,000 units.

The store will be kitted out in the signature Wax colours, but with the softer touches made by close friends of the brand Tom Massey (award-winning Chelsea Flower Show Garden designer) and Nik Southern Founder of Grace & Thorn. The space includes a more informal space on the lower ground floor, which will be transformed for community events, product launches, press previews and more.

HAMMERSON WELCOMES MARKS & SPENCER TO BRISTOL CITY CENTRE WITH NEW FULL LINE STORE AT CABOT CIRCUS

Marks and Spencer coming to Cabot Circus is another significant milestone in Hammerson repositioning its destinations

Having long been at the top of customer’s wish lists, Marks & Spencer is officially returning to Bristol city centre with a new flagship store at Cabot Circus.

The repositioning with a new M&S unlocks a significant investment to improve the customer experience and merchandising at Cabot Circus. Alongside their latest clothing and home offer, the new store will bring a market leading grocery offer and M&S café, which aligns to Hammerson’s strategy of diversifying the purpose of its destinations and appealing to a wider audience. This is the fourth letting Hammerson has achieved with M&S as part of their store rotation programme and demonstrates Hammerson working closely with key partners to achieve shared business objectives.

REDICAL CONTINUES TO INVEST IN THE LIBERTY ROMFORD PROPELLING ITS TRANSFORMATION WITH NEW IDENTITY

The Liberty Romford, the shopping centre owned and operated by Redical, continues to gain market momentum as it undergoes an exciting transformation to elevate and evolve the destination. As part of Redical’s multi-year centre improvement budget of £7 million, the long-term commitment to revitalise The Liberty is well underway, with the imminent roll out of the new brand identity across the scheme, supported by the centre’s placemaking enhancements and complemented by the recent opening of two leading F&B operators, Pret A Manger and Black Sheep Coffee.

Kickstarted in 2022 following its purchase and significant investment by industry disruptors, Redical, the new era of transformation for The Liberty Romford has already welcomed noteworthy placemaking enhancements, with over half a million pounds invested in the implementation of frictionless car parking, CCTV and cleaning upgrades and a new centre management suite. The new brand identity and destination refresh is soon to be revealed on the new entranceways and wayfinding signage, signifying to the market the active step change at The Liberty Romford under Redical’s new leadership.

MANGO TEEN MAKES UK DEBUT IN SHAFTESBURY CAPITAL’S SOHO ESTATE

Shaftesbury Capital has announced that Mango Teen, the dedicated youth offer by international fashion retailer Mango, has opened its first store in the UK in Soho. Mango Teen has joined the world-renowned destination as the first step in its international expansion, three years after launching. Mango Teen has opened at 14-16 Foubert’s Place, in 2,475 sq ft off the iconic Carnaby Street. The store has been designed with its Mediterraneaninspired New Med concept, which embodies the spirit and freshness of the brand. Sustainability and architectural integration are key in this new design, with the Mango store acting as a Mediterranean home with different rooms. Warm tones and neutral colours predominate, combined with traditional, handcrafted, sustainable and natural materials such as ceramics, tuff, wood, marble, esparto grass and leather.

Combining classic styles with contemporary touches and innovative, eye-catching prints, Mango Teen features a wide variety of garments ranging from clothing to footwear and accessories, offering the possibility to create complete and adaptable outfits for a variety of key moments, from everyday wear to evening plans and formal events.

SHAFTESBURY CAPITAL WELCOMES ELEMIS’S FIRST UK STANDALONE STORE TO COVENT GARDEN’S SEVEN DIALS

Shaftesbury Capital has announced that ELEMIS, the global beauty pioneer, has opened its first UK store at 23 Monmouth Street in Covent Garden’s Seven Dials neighbourhood. ELEMIS joins Covent Garden’s significant line-up of cosmetics and beauty brands. The entrance reaffirms the neighbourhood’s position as the UK’s leading destination for beauty and wellness, reiterating Shaftesbury Capital’s active collaboration with sector-leading brands.

ELEMIS’s Seven Dials store has been designed to bring their feel-good skincare to life, spanning c.1,000 sq ft. the space fully immerses customers, boasting interactive features such as a product play table with digital halo screens that reflect the weather to bring the outside in, aligning with ELEMIS’s commitment to harnessing the power of natural ingredients and scientific innovation. An in-store scent experience enables visitors to experience the distinct aromatics of ELEMIS’s Pro-Collagen Cleansing Balm, and an LED kinetic wall surrounds the treatment area, featuring a bespoke organic pattern that evokes the vibrational frequency of plants. ELEMIS’s new Monmouth Street location has been mindfully created, using sustainable materials and featuring a specialised multi-brand ‘Beauty Drop & Swap’ recycling area, where customers can recycle existing beauty product packaging in exchange for a complimentary Pro-Collagen Cleansing Balm 10g.

WOLF OPENS FIRST-EVER POP-UP STORE IN COVENT GARDEN, LONDON

WOLF is delighted to announce the opening of their first-ever popup store in London, in Shaftesbury Capital’s Covent Garden. Open to consumers from Wednesday 5th June, the store opening is the continuation of the many activations and launches being conducted by the company as part of their year-long celebration to mark their 190th Anniversary.

The store is located in the heart of Covent Garden’s Seven Dials neighbourhood at 72 Neal Street, the home of an amazing array of unique, iconic shops, brands and retailers. The pop-up store will be an immersive space for WOLF to showcase and sell their wide range of must-have products and collections.

From their safes and cabinets, to jewellery boxes, travel pouches, watch rolls, and their iconic patented watch winders, the store will provide a complete WOLF experience for current and new product launches.

This will be the perfect space to explore the WOLF brand, with its central London location becoming the ultimate shopping destination for customers looking to explore all of WOLFs wonderful products. The new 945 sq ft pop-up store will provide consumers with the opportunity to experience the magic of WOLF in person.

GUNWHARF QUAYS GRANTED PLANNING PERMISSION FOR NEXT PHASE OF £45M INVESTMENT PROJECT

Portsmouth City Council has granted planning permission for the second phase of Landsec’s £45m investment into Gunwharf Quays which will give visitors an improved full day out experience at the UK’s leading waterfront outlet destination.

Phase two of the investment is focused on Marlborough Square, one of the main points of arrival to Gunwharf Quays. Works will include enhancements to the entrance tunnel guests use when arriving via Portsmouth Harbour train station or from the Historic Dockyard.

The approved plans feature improvements to the buildings’ external aesthetics, shopfronts, public realm and landscaping. There’ll be more seating for guests, as well as bigger and more modern guest washroom facilities to create a better allday out experience. The plans also include a new retail space to add to the diverse mix of retail brands at Gunwharf Quays. Works are expected to start in Winter 2024/2025.

MIDSUMMER PLACE WELCOMES APPLE’S NEW CONCEPT STORE

Midsummer Place in Milton Keynes is adding to its existing lineup following a number of recent new signings and expansions at the centre.

Apple has taken a new, bigger unit in the Milton Keynes shopping centre. The new letting will deliver a next generation Apple store, the second to open in the UK and the first outside of London. Apple will occupy circa 13,000 sq ft, which is 8,000 sq ft more space than previously. Its former unit is part of the wider asset management strategy for Midsummer Place, with more announcements expected.

CENTRE:MK PUTS BEST FOOT FORWARD WITH OFFICE SIGNING

OFFICE, the leading-edge international fashion footwear specialist, has selected centre:mk, one of the top 10 retail destinations in the UK, for its latest store.

Marking a return to the city following the brand’s closure of its previous store in Midsummer Place, OFFICE has selected centre:mk’s popular Silbury Arcade to bring its extensive range of women’s, men’s and kid’s footwear collections to Milton Keynes later this year. The new 5,400 st ft store will stock OFFICE’s unique product range of quality footwear from its own-brand styles designed in-house, to its extensive collection of popular brands through global partnerships such as adidas, Nike, Birkenstock, UGG, On Running and New Balance.

OFFICE will join centre:mk’s extensive line-up of leading international fashion brands, including Mango, Reiss and Mint Velvet, alongside footwear retailers, Clarks, Skechers and Kurt Geiger.

Aligning with the centre:mk’s various waste reduction initiatives (which have resulted in 100% diversion from landfill), any OFFICE products damaged in-store are to be re-used, re-purposed or recycled, as part of the brand’s commitment to be more conscious.

PANGAIA‘S UK DEBUT BRINGS DISTINCTIVE DESIGN AND FORWARD-THINKING FASHION TO CARNABY STREET

Shaftesbury Capital has announced that PANGAIA, the purposedriven lifestyle apparel brand that innovates through materials science, has opened its first UK standalone store at 57 Carnaby Street, joining the iconic Soho neighbourhood and adding yet another distinctive store to the destination’s versatile fashion line-up.

The environmentally focused retailer has opened a 1,500 sq ft space on Carnaby Street, bringing its collection of premium lifestyle products to Soho and the UK for the first time as a standalone unit, stocking a range of genderless adult and kids’ styles in bright and neutral shades. The store features a large blue sphere installation, created to symbolise Mother Earth, as part of an innovative interior that mirrors the earth-conscious clothing ranges. It also includes a live planter with evergreens, perennials, and herbs, specifically chosen to thrive in the microclimate of a shop. Beyond shopping, visitors can also learn about PANGAIA’s ground-breaking materials science innovations, further highlighting the brand’s commitment to science, purpose, and design.

CLUB L LONDON APPOINTS RICHARD WING AS CHIEF FINANCIAL OFFICER

Global womenswear and lifestyle brand, Club L London announces Richard Wing as its new Chief Financial Officer. Richard brings extensive experience from leading e-commerce brands in the North West, including AO World, Missguided, and The Hut Group, where he played a pivotal role during periods of exceptional growth and change.

“My mission at Club L London is to drive sustainable and profitable growth,” said Richard Wing. “I am driven by innovation and excited about our upcoming initiatives, which will not only drive our growth but also solidify Club L London’s position as the leading affordable luxury fashion house. Achieving this position has always been a personal career ambition of mine, and I’m grateful to Katie and the team for giving me this opportunity.”

Richard Wing’s appointment will be instrumental in leading Club L London through its next phase of expansion and strengthening its global presence. He will report directly to CEO Katie Randev, contributing to company strategy and ensuring strategic alignment.

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FOOT LOCKER UNVEILS NEW REINVENTED GLOBAL STORE CONCEPT

New Concept to Debut at Wayne, N.J. Willowbrook Mall; Format Informs Global Fleet Refresh

NEW YORK, NY – April 25, 2024 – Foot Locker, Inc. (NYSE: FL), today unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores.

At Foot Locker, the retail store experience is the heart of sneaker culture. Informed by customer insights, this “store of the future” features a bold storefront, distinct in-store environment, expanded footwear and accessory selections, an emphasis on sustainability, dynamic digital fixtures, and other technological advances. The concept also provides Foot Locker’s sneaker ambassadors, the iconic Stripers, with the ability to elevate their customer service through a sharpened high-tech toolkit.

“Our new store concept cements Foot Locker’s position as the leader in sneaker culture by offering an engaging, cutting-edge shopping experience for the sneaker passionate,” said Mary Dillon, Foot Locker, Inc. President and Chief Executive Officer. “As we continue progressing

against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.”

The new store concept’s features include:

• Immersive Shopping Journey: A modern and streamlined approach to store layout via an intuitive shopping journey that encourages discovery and easy navigation.

• New and Exclusive Releases: Bright new sections near the store’s entrance that prominently spotlight Foot Locker’s latest sneaker releases and trending products, giving customers a reason to return.

• Elevated Brand Storytelling: Dynamic storytelling opportunities that amplify Foot Locker’s brand partners and enhance product presentations, allowing consumers to better understand features and benefits, and find products faster.

• Elevated Brand Storytelling: Dynamic storytelling opportunities that amplify Foot Locker’s brand partners and enhance product presentations, allowing consumers to better understand features and benefits, and find products faster.

• Communal Try-On Area: A new distinct zone at the store’s core, allowing consumers to connect and experience the inclusivity of sneaker culture through a communal sneaker try-on experience.

• Sneaker Hub: A destination dedicated to strengthening connections with customers while enriching their path to purchase. As a premier destination, “Sneaker Hub” offers a unique experience, including specialized lacing customization, expanded Omni ordering choices, and personalized FLX experiences.

• Advanced Technology: Digital technology advances to equip Stripers with omni-channel inventory availability, providing customers with multiple fulfillment options and transforming the in-store checkout journey.

“After nearly 50 years, Foot Locker continues to be the beating heart and global home for all things sneakers,” said Frank Bracken, Foot Locker, Inc. Executive Vice President and Chief Commercial Officer. “Building on our sustained momentum, we’re thrilled to bring our revitalized store expression to our customers across the globe, inspiring them to shop top brands and unlock their inner sneakerhead with the help of our iconic Stripers.”

Throughout 2024, additional locations of Foot Locker’s new store concept will open, including the brand’s 34th Street flagship location in New York City. The store will also introduce a reimagined Kids Foot Locker experience, including a space where parents and kids can meaningfully connect. Additional reinvented Foot Locker store concepts will be introduced globally in Paris, Melbourne, and Delhi throughout the year.

Foot Locker, Inc. continues to progress against its Lace Up Plan, which was introduced in March 2023. To propel growth, the plan includes the Company reshaping its real estate footprint by opening new formats and shifting off mall. The new store concept aligns with the Company’s strategy to “Power Up the Portfolio,” a key pillar of the plan. The learnings from this concept will influence the future Foot Locker store experience and create a globally-scalable omnichannel experience across the Foot Locker and Kids Foot Locker banners.

In addition to these new retail formats, Foot Locker, Inc. has also been delivering a meaningful store refresh program designed to create a more consistent and elevated brand experience. Through this initiative, approximately twothirds of global Foot Locker and Kids Foot Locker doors will be refreshed by year-end 2025. The store refreshes will align against key elements of the reinvented store concept – namely, demonstrating Foot Locker, Inc.’s leadership position in sneaker culture, enhancing storytelling capabilities, and elevating its brand partners.

TIMOTHY LONDON LAUNCHES INNOVATION-RICH PREMIUM LUGGAGE COLLECTION WITH NEW JERMYN STREET FLAGSHIP STORE

Combining contemporary design with future-forward engineering, British luggage brand Timothy London introduces The Perfect Travelling Companion.

June 2024 – Game-changing travel innovation and expert craftsmanship define new premium luggage brand, Timothy London. The British-based brand stands out from the travel pack with its superior product design, showcasing travel-led innovation and engineering excellence. Timothy London is poised to establish itself as one of the world’s leading luggage manufacturers, delivering the perfect travelling companion for all of life’s adventures.

Timothy London’s elegant and contemporary suitcases are equipped with an array of industry-leading design features. Patented industry-first silent wheels with silicone dampers reduce friction and noise while eliminating surface vibration. An ergonomic, multi-position, telescopic handle which sits outside the case ensures the handle can be adjusted every 10mm. For ease of access, all Timothy London check-in styles feature a side-hinged, front-opening bonnet. While for cabin cases, an ingenious front opening bonnet, allows speedy hassle-free access to the main storage compartment of the case. Each case also features industry-leading double-coil YKK zips and TSA-approved key-combination locks for added security.

Designed with the frequent premium traveller in mind, Timothy London sets out to challenge consumer expectations around luggage with its innovation-rich designs. The Burlington and Cavendish check-in and cabin suitcases are crafted from ultra-tough, durable polycarbonate which, with its sleek lines and directional looks, combine modernist design with timeless elegance. Both the Burlington and Cavendish are also presented in a robust carbon fibre option which effortlessly combines high performance materials with contemporary looks and peak functionality. Additional Timothy London products include the Carnaby backpack and weekender bag alongside a range of premium travel accessories.

Wade Tang, Founder, Timothy London comments, “We’re thrilled to officially launch Timothy London in the UK market, introducing consumers to our unique, highquality luggage and travel accessories. With the opening of Jermyn Street this year, we’re committed to bringing the latest product technology and innovation to the capital’s discerning traveller”.

Timothy London’s commitment to sustainability is showcased through its Full-cycle Design, with all product and materials used in manufacture being REACH certified. All packaging is made from recyclable materials or designed to be reusable. Timothy London also provides

a lifetime guarantee across all its product ranges, and products can be returned for recycling at any time.

Timothy London is set to open its European flagship store on London’s iconic Jermyn Street on 3rd June 2024. The 2,267sqft space will showcase the brand’s growing product offering in an environment that mirrors its creative direction. The flagship interior features muted panelled walls, oak parquet flooring and bespoke fixtures handcrafted in the UK, reflecting Timothy London’s fusion of classic British design and modernity. Dark forest green – a shade mirrored through Timothy London branding

– is incorporated into a handmade slat-panelled focal installation behind the sales counter, along with custom furnishings and clean-lined display podiums that lend the store a gallery feel. A bespoke central island shaped with the brand’s distinctive ‘O’ taken from its logo will allow the unique craftsmanship and features of each product to be demonstrated to customers.

In addition to Jermyn Street, Timothy London is set to open a network of international stores with launches in Hong Kong, Kuala Lumpur and Singapore scheduled for later in the year.

EE OPENS SECOND EXPERIENCE STORE IN MANCHESTER, THE UK’S MOST PLUGGED-IN CITY

In response to the community’s appetite for connected tech, the new EE Experience store on 33 Market Street has been specifically designed to guide visitors through the latest innovations across four key areas – game, work, learn and home – featured in dedicated Experience Zones and a Tech Home area.

The experience zones include:

Welcome Zone: A welcoming and dynamic shopfront, featuring a digital window canvas, letting customers see the latest product launches and in-store offers before they even step inside.

Gaming Zone: Featuring the most up-to-date games and consoles, customers can level up their gaming experience in-store. EE Guides will offer expert advice on bundles and plans, allowing shoppers to unlock their inner gamer.

Base Camp: An inviting area for customers to sit down and stay a while, complete with comfortable sofas, as well as work benches and collaborative worktops, allowing customers to catch up on emails, or chat to EE Guides about products, services and repairs.

Tech Live: Consumers can shop with confidence, testing out tech before making a purchase. The newest tech is on display and is refreshed regularly, with visitors able to browse and purchase online.

The Manchester Experience store also brings to life the future of the connected home, with shoppers able to visualise their smart home set-up through a curated Tech Home area. With the help of EE Guides, shoppers can explore the latest in connected tech and online security tools to enhance the working-from-home experience, with super-fast broadband solutions, a smart TV and connected speakers also on display.

The Market Street store is the second EE Experience store format to open in Manchester within the past year. After opening the doors to EE’s Trafford Centre store, the first EE experiential concept to launch in the Greater Manchester area, footfall has increased by a quarter

compared to previous stores in the centre, with sales also growing. Not only that, but customer experience scores are also outperforming previous store formats, proving Mancunians find real value in being able to get up close and personal with the latest tech and test out new devices in a welcoming and immersive space.

Former England International and Manchester United footballer, Wes Brown, said: “I’ve spent a long time in this city and there’s no doubt we love our tech, so I know there will be a lot of excitement about getting a second EE Experience store. I’m really into my gaming and so I’m especially looking forward to showing off my skills in the Gaming Zone.

Asif Aziz OBE, Retail Director at EE, said: “Our research shows Manchester is one of the most plugged-in cities in the UK, and more devices mean more opportunities to get the most out of all that connected tech. Almost a year on from our first Experience store launch in the Trafford Centre, which to date has seen footfall increase by 25% compared to our previous store in the area, we’re opening the doors to a brand-new location that will help even more people in this wonderful community explore their relationship with tech.

“Our expert team of EE Guides are ready to serve the local community, and I hope this becomes another vital tech hub for anyone that needs a helping hand or wants to discover something new.”

The Manchester EE Experience store opened at 33 Market Street on Friday, 28th June, with an exclusive appearance from former England International and Manchester United footballer, Wes Brown. Throughout the day shoppers also had the chance to enjoy a DJ set from one of the store’s very own guides.

re-telling retail

Chapters include:

What is storytelling?

Genuine and enduring engagement is the ultimate goal, to truly connect with your audience or customer.

The dangers of a one-way narrative

Historically, story-telling in print, radio and TV advertising meant that the narrative only flowed in one direction, and that was outwards.

The online revolution

The World Wide Web created a feedback loop by opening channels of communication and interaction never before dreamed of.

The vital role of psychology

Empirical work in retail psychology forged the way for measurable decision making, and the basis of genuinely engaging narratives.

The impact of the pandemic

Physical isolation and the scale of the pandemic profoundly affected perception in our lives, playing out a storyline that we were nearly powerless to do anything about.

Our new relationship with brands and what the future holds

Looking ahead at what we demand of Brands, the stories Brands should tell and the role of technology.

The dynamics of storytelling in the volatile retail landscape have fundamentally changed and will help to shape our perception of the future...

In this report in partnership with Retail Focus, James Breaks, Associate Director of Design at rpa:group, takes a close look into the past, present and future of our relationship with brands, and how we engage with them.

As a curator of branded customer experiences, with over 30 years experience in the retail sector, James has seen first-hand how retail has transformed exponentially beyond the physical realm, into a sensory omnichannel experience.

The rpa:group is a global architecture, design, project and cost management consultancy providing creative, practical solutions for the built environment.

Get in touch with j.breaks@therpagroup.com to discuss how we can help you with your next project.

www.therpagroup.com

VUDAFIERI-SAVERINO PARTNERS

DESIGNS THE FIRST DELVAUX FLAGSHIP STORE IN CHINA

From Brussels to Beijing: the Italian architecture studio celebrates the history of the Belgian Maison, the oldest leather goods company in the world, in a project that expresses a sophisticated dialogue with references and symbols from two different cultures.

Beijing, June 2024 | Heritage, craftsmanship, savoir-faire.

Delvaux, the oldest luxury leather goods company in the world, founded in Belgium in 1829, has inaugurated its new flagship store in Beijing, inside the prestigious Wang Fu Central shopping mall. The Milan architecture studio Vudafieri-Saverino Partners, who has been curating the global concept for the Delvaux boutique since 2012, has created an interior design project in line with the Maison’s roots and expressive codes, while also maintaining a unique character that draws on the local cultural heritage and symbols.

Reinterpreting the interiors with a contemporary approach, rich in refined and sophisticated references, the architects Tiziano Vudafieri and Claudio Saverino have combined a Belgian style and character with the beauty of fine details and antique pieces, selected by Jean Marc Loubier, the Delvaux CEO, to create an enveloping and refined atmosphere capable of making customers feel an authentic connection with the brand’s values.

The flagship store covers a surface area of 130 sq.m divided into three different environments: at the entrance, the foyer separates the Delvaux bar, on the left, from the VIC (Very Important Customer) room, a welcoming and fascinating lounge area with walls covered in an imperial red colour in homage to China.

One highly distinctive feature of the foyer space is the ceiling, constructed of metal and lighting panels, for which the architects drew inspiration from the Maison du Peuple, a famous symbol of Belgian culture and masterpiece of Art Nouveau, constructed in Brussels in the late 19th century by Victor Horta. The walls, finished in a warm white stucco and caramel-coloured suede panels, feature specially designed display units in premium Calacatta Oro marble with shelving in glass and bronzed brass.

The attention to detail can also be found along the corridor leading to the VIC room, in which the curved wood panelling on the walls - a distinctive element of the Delvaux concept that finds a new expression in every boutique - is covered in black and white wallpaper depicting the Grand Place in Brussels, with its ornamental and aesthetic richness. Standing out against this background are the colours and shapes of the Delvaux bags and accessories, which surround the space, offering visitors an immersive experience. In the VIC room, the vintage charm of the gold totems/screens on the wall enriches the entire space, which is clad with a soft red Alcantara, and where a shelving system in glass and bronzed brass is designed to display the most sought-after pieces in the collection.

The Delvaux Bar, with its striking ribbed brass counter with a Calacatta Oro top and the mobile bar in flamed wood

is designed as a space for customers to chat and interact together. This space also houses one of the most iconic items of furniture developed under the Delvaux concept: the typical Flemish wardrobe with its sinuous lines, reinterpreted in a contemporary key and made of wood, with an irregular frame.

The Versailles-style parquet floor adds a touch of warmth and elegance to the environments, skilfully matched with typical Delvaux concept materials: such as pale gold, bronzed brass, Calacatta Oro marble, velvets and Alcantara, as well as the warm white stucco that embellishes the walls. Furniture made to designs by the architects, such as the elegant velvet chairs in the VIC room, alternate with a selection of antique pieces, such as the marble and brass Table de boucher dating back to 1870, the sculptural table

consisting of four modular elements in white marble with a glass top (a limited edition piece designed by François Kovacs), and the two tall antique display cases in wood and ivory, displaying some of the brand’s iconic piece. All these elements as a whole go to make up an eclectic style, generated by the subtle balancing of colours and shapes.

The visionary identity and refined craftsmanship of the Delvaux brand is also evident in the facade, constructed to designs by the architects. The reference is to the images of Art Deco and modernism of northern Europe, such as the iron and glass structures of the Crystal Palace, the geometric shapes of Charles Rennie Mackintosh and the De Stijl movement.

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LIGHTING A NEW AESTHETIC FOR RUSSELL & BROMLEY

Russell & Bromley’s beautiful new boutique store in Hampstead, London, designed by design & architect studio Shed, and lit by Shoplight, has been created to gracefully blend in with the surrounding village aesthetic, retain the building’s original character and showcase Russell & Bromley’s luxury fashion footwear.

Shed’s new design concept is in fact a new blueprint for Russell & Bromley as it expands in the UK and beyond. It’s refreshingly clear brief, concepts, mood boards and 3D renders meant Shoplight was well equipped to tailor the lighting in the Hampstead store to align with the desired visual style and ambiance.

Lighting was used to enhance details like soft finishes, clay walls, and polished brass accents, accentuating key design elements and Russell & Bromley’s signature footwear and handbag range which is crafted from the finest European materials.

Shoplight collaborated with Shed to meticulously tailor the lighting, considering the subtle details of the building’s historic features. This included merging two separate shopfronts into a unified, inviting store without masking over the legacy of the building.

Shoplight accommodated for varying ceiling heights, unique product display requirements, and small shop windows with challenging angles. They paid close attention to light levels ensuring consistency and harmonious lighting throughout, helping to create an intimate boutique experience which successfully showcases a brand rooted in British heritage and luxury craftsmanship within a modern retail landscape.

CAPTURE ATTENTION WITH EFFECTIVE POS AND POP

An important component of almost all retailers’ strategies, Retail Focus takes a closer look at POS and POP, analysing some of the key trends in this market how shops and stores can best use these tools to drive sales.

Whether you are browsing the aisles of your closest supermarket or walking the stalls of the local market on a Saturday morning, you are almost certain to come across some form of point of sale or point of purchase materials.

Known more commonly among retailers as POS and POP, these tools, when used correctly, are an effective way of drawing the attention of shoppers, directing them to products and, most importantly, generating sales. However, while this may be true, the onus is now on retailers to be more creative with their POS and POP to ensure they appeal to the modern consumer.

Here, Retail Focus sits down with several leading companies within this market to find out about some of the latest trends in POS and POP and what retailers can do to modernise their strategies.

Understand your customers

First up is the Lead Consultancy, which specialises in crafting cutting-edge digital solutions for retail spaces and brands. With a focus on scalability, immersive experiences and simplicity, Lead collaborates with tech, design, and AV firms to enhance customer experiences, part of which includes POS and POP work.

“We do not sell technology as such but help retailers improve customer experience, improve sales processes and help increase sales,” said Mark Leadbitter, global retail tech innovation consultant at Lead. “Our tech strategy decks and proposals help retailers understand their customers and provide technology and POS solutions to help drive improved sales and ROI.”

Continuing with the conversation is Neil Overall, a selfemployed business development and brand consultant who works with Lead, among other consultancies, on brand tech. Overall picks out some of the latest key trends for retailers to be aware of when it comes to plotting out POS and POP activity.

There is a growing focus on sustainable materials and practices in POP and POS displays

Perhaps of no surprise is the growing use of digital integration, with Overall saying there is an increasing use of technologies such as interactive displays, QR codes and augmented reality (AR) to engage customers and provide a seamless shopping experience. Linking in with this is a surge in contactless payments, as well as the use of AI and machine learning for inventory management, customer insights, and personalised marketing at the POS.

On the subject of personalisation, Overall said there is an enhanced use of data analytics to create personalised in-store experiences, with both tailored promotions and product recommendations now becoming more common at the POS. Tying in with this is a greater use experiential retail, with Overall saying creating immersive and engaging in-store experiences that go beyond traditional shopping - such as pop-up shops, interactive product demos and branded events - helping drive sales.

Other areas of note include rising omni-channel synergy to synchronise online and offline experiences to create a cohesive brand experience, as well as sustainability, with

Overall saying this will be key moving forward.

“There is a growing focus on sustainable materials and practices in POP and POS displays,” he said. “Retailers are using planet-friendly materials and highlighting their commitment to sustainability to attract environmentally conscious consumers.”

So, how can retailers respond? Overall said there are several steps they can take to bring POS and POP in line with modern trends. These include investing in interactive technologies like AR and VR to provide engaging and memorable experiences, leveraging customer data to deliver highly personalised shopping experiences, offering a wider range of payment methods, and creating spaces that encourage exploration and engagement rather than just transactions.

Clear brand identity

As for companies that provide physical solutions, RTC is a global provider of custom store fixtures and shelf management systems. Offering design, development, manufacture and installation, RTC works with retailers

Furthermore, in line with wider and ongoing trends, Overall recommended: “Maintain high standards of hygiene and safety, which remains a priority for many consumers. This can include contactless payments and sanitised selfcheckout stations.

“In addition, consider tailoring the shopping experience to local communities and cultures. This involves understanding local preferences and trends to offer relevant products and services.

“By focusing on these considerations, retailers can create engaging, personalised, and efficient in-store experiences that capture customer attention and drive sales.”

across all manner of custom fixture programs.

Group Managing Director for Europe, Paul Higgins said in terms of what retailers should be considering when

Left: RTC recently partnered with beauty brand Space NK to roll out some eye-catching POS and POP displays
Right: RTC works with brands such as Charlotte Tilbury on POS and POP projects
It’s important to hero the product and have clear brand identity

planning POS and POP activity, she notes how it is crowded and busy in retail spaces, with the onus being on ensuring displays stand out.

“It’s important to hero the product and have clear brand identity,” Higgins said. “An eye-catching display will find an unexpected and creative way to attract the shopper’s attention. Our advice to retailers would be to involve their supply partners as early as possible in the project; once a project is 80% complete, it’s already too late!”

Addressing the issue of key trends, Higgins said certain issues have come to light, with focus areas including the environment, theft deterrence and technology integration.

“Increasingly, eco-friendly and sustainable materials are being used,” Higgins said. “They need to be easily identified by the shopper to demonstrate the brand’s green intent.

“Theft deterrence is also incredibly important right now; our ProfitGuard range has received so much interest recently. In addition, technology is being integrated where possible to make a display more interactive and dynamic.

“RTC takes the time to understand our customers’ brands, values and priorities so that we can communicate this in our design proposals. Our customers are supported by and have access to our global sustainability experts too, which allows them to make informed decisions about projects, product design and material choices.”

Higgins also took the opportunity to highlight recent work that RTC has supported its clients with. Brands working with RTC include Charlotte Tilbury, which has put in place a series of attractive displays to showcase its beauty products, and Space NK, another beauty brand seeking to appeal to consumers.

Left: Lead Consultancy counts Tesco among its clients for POS and POP work
Right: Lead Consultancy said there is a growing use of digital integration in POS

Evolving market

Another solutions provider in this market is Northbanks, which focuses on retail formats, fixtures and displays, and brand experiences. Founder James North said across the retail sector, POS and POP displays are constantly evolving to keep pace with the changes in consumer behaviour, technology, and market trends.

He picks out several key trends for retailers to be aware ofrelational vs. transactional materials; interactive and mobile friendly POS displays; sustainability; and materials modular design.

“At Northbanks, we firmly believe that retailers get best result when they stay relevant to their shoppers,” he said.

“Once they have identified the needs, the retailer can facilitate it through a variety of ways.

“This may include interactive and engaging elements including touchscreens and kiosks, personalisation such as customised offers and discount or loyalty programs, visually impactful graphics, or experiential set ups such as live demonstrations and interactive events.

“Northbanks can support retailers by fully understanding their shoppers and champion values that align with them.

Sustainable feature

Finishing this round-up is H.O.L Group, the company behind Candee, an innovator in the retail display industry that specialises in the development and supply of biodegradable bio-polymer products.

Ross Inanc, director of H.O.L Group, said Candee supports retailers by providing innovative, sustainable display solutions to help them meet environmental goals without compromising on aesthetics or functionality. This, he adds, addresses one of the stand-out trends in the POS sector in

We can then implement strategies that are relevant to the shoppers, for instance, these might involve a multifaceted approach which combines our expertise in design, technology, data analytics, and customer experience.”

Offering an example of recent work in this segment, North speaks about a collaboration with jewellery brand Alex Monroe to create a POS kit that aligned with brand values and commitment to ethical practices and environmentally conscious material sourcing. With a shared dedication to sustainability, North said Northbanks crafted a POS kit that embodies these principles.

“Every detail of the kit, and every step of the journey was thoughtfully considered,” he said. “We used sustainable FSC-approved wood to ensure responsible forestry practices. For printing, we selected low-impact inks that minimised environmental harm. We adopted manufacturing processed that used less energy. The pieces were packaged in pre-loved paper and cardboard. The design of the kit is modular, providing flexibility to adapt and expand according to the specific needs of the brand.”

terms of sustainability.

“Increasing consumer demand for environmentally friendly products has driven retailers to seek out sustainable display solutions,” he said. “Retailers should choose materials and designs that reflect a commitment to environmental responsibility.

“Our biodegradable bio-polymer products offer a green alternative to traditional plastics, helping retailers reduce their carbon footprint. We also offer customisation

Above: Candee, part of H.O.L Group, has been working on developing biodegradable hangers

services to ensure that our displays align with the retailer’s brand identity and marketing objectives.

“Additionally, our team provides expert advice and support throughout the design and implementation process, ensuring seamless integration of our products into the retail environment.”

Offering examples of this in action, Inanc begins with the new Candee Hangers, which were launched VM & Display Show 2024. He said Candee is working with UK moulders to create premium, biodegradable hanger designs for some retail clients. The aim for these retailers, he said, is to not only reduce their environmental impact but also enhance the store’s eco-friendly image.

Candee also recently collaborated with a major beauty retailer to create a custom 3D printed display item to replace the existing trend of ‘PLA’, which he said is not sustainable in any way.

“Our genuine biodegradable option was a success, resulting in a unique and sustainable display solution that attracted significant customer attention,” Inanc said.

In addition, he highlights the growing use of planet friendly promotional displays, with the company now working closely with a large tech brand on a new product launch. A large part of this project required Canddee to develop eyecatching, biodegradable print stands that emphasised the product’s own sustainable credentials.

“These examples showcase our commitment to sustainability and innovation in retail display solutions, helping our clients achieve their marketing and environmental objectives,” Inanc said.

From speaking with four companies very much in the know, it is clear there are several key trends to be aware of when it comes to POS and POP. Whether it is ensuring you are able to connect with the consumer in the most effective way, or appeal to shoppers with a more sustainable approach, there is plenty of food for thought when planning future campaigns.

Increasing consumer demand for environmentally friendly products has driven retailers to seek out sustainable display solutions
Above: Northbanks worked with jewellery brand Alex Monroe on a POS campaign designed with sustainability in mind

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HARNESSING SUSTAINABLE LUXURY POP-UP STORES

Senior retail consultant at Univers Retail | Published author | Visiting lecturer.

This article was thoroughly presented during the 1st international society for luxury management held in Paris on March 7th, 2024.

The new luxury paradigm

The concept of luxury, which has traditionally been associated with exclusivity, high quality, and frequently a high price point, is now intertwined with the principles of sustainability and the circular economy. The luxury industry is being reshaped by this intersection, which is a significant evolution in its values and practices.

Sustainability in the luxury industry represents a deep commitment to environmental stewardship, ethical sourcing, and social responsibility. Luxury brands are increasingly attuned to the growing environmental and social awareness among their affluent customers. This evolving consciousness has redefined luxury, now often judged not just by its opulence but also by its ecological footprint and the ethical methods involved in its creation.

The concept of a circular economy has become integral to luxury, emphasizing the importance of extending product lifecycles, minimizing waste, and regenerating natural systems. True luxury is characterized by durability and timeless design, often incorporating practices such as recycling materials, providing repair services, and promoting the resale of second-hand luxury goods. This approach challenges the traditional consumption and waste model, advocating for a more sustainable use of resources.

Luxury brands have a unique ability to lead in sustainable practices while maintaining their core values of exclusivity and high quality. By integrating sustainability and circular economy principles, these brands can drive significant

Sustainability and Luxury Retail

The intersection of sustainability and luxury retail is becoming increasingly significant as brands strive to meet the demands of environmentally conscious consumers. Luxury brands are expected to invest heavily in sustainable practices, such as utilizing eco-friendly materials and adopting green production methods.

This may include the use of recycled materials, reliance on renewable energy sources for manufacturing processes, and concerted efforts to minimize waste and reduce carbon footprints throughout their supply chains.

positive environmental change and set new benchmarks for the industry.

The principles of a circular economy align naturally with the inherent focus on quality and durability in luxury items. These products are designed to last, which reduces the frequency of replacement and the generation of waste. Through their significant influence, luxury brands can shape consumer behavior and industry standards, setting trends that can cascade down to more accessible markets.

Furthermore, luxury brands have the potential to educate and engage their customers on sustainability. They can leverage their platforms to advocate for environmental responsibility, fostering a shift in consumer attitudes towards more sustainable consumption patterns. With substantial financial resources, these brands are wellpositioned to invest in innovative sustainable practices, such as sourcing eco-friendly materials and implementing advanced recycling techniques. Such innovations benefit not only the brands but also contribute to broader environmental solutions.

However, balancing exclusivity with sustainability presents a challenge for luxury brands. They must reconcile the need to maintain their allure and exclusivity while embracing sustainability. This balance can be achieved by rethinking traditional notions of luxury to include ethical production, reduced environmental impact, and social responsibility. By doing so, luxury brands can continue to captivate their audience while championing a more sustainable future.

Additionally, there is a growing focus on ethically sourced materials. Transparency in the supply chain is becoming paramount as consumers seek to understand the origins of the products they purchase.

In response to these trends, luxury retail spaces are likely to evolve with more eco-friendly designs, incorporating sustainable building materials, energy-efficient systems, and elements like green spaces, solar panels, and biophilic design, which connects retail environments with nature.

Sustainable Luxury Pop-up Stores

Pop-up stores in the luxury sector are increasingly focused on delivering unique and immersive experiences that are difficult to replicate online. These temporary retail setups often provide personalized services and interactive installations, or they feature limited-edition products, creating a sense of exclusivity and novelty.

Luxury brands might strategically select unconventional locations for their pop-up stores or engage in collaborations with artists, designers, or other brands to generate buzz and attract diverse customer segments. The integration of technology, such as Augmented Reality (AR) and Virtual

Circular Economy Practices

Luxury brands are increasingly adopting circular economy practices to address the growing demand for sustainability. One significant trend is the expansion into the second-hand market. Brands may either establish their own platforms for reselling pre-owned luxury items or partner with existing resale platforms to tap into this market.

Additionally, offering repair and restoration services for their products can extend the lifespan of these items and

Reality (VR), in these pop-ups can significantly enhance customer experiences by offering virtual try-ons or interactive product demonstrations. Additionally, Virtual Reality (VR) and Augmented Reality (AR) extend beyond pop-up stores to offer virtual showrooms and online try-on experiences, effectively bridging the gap between physical and digital shopping. This blend of physical and digital experiences helps to create a memorable and engaging retail environment.

strengthen brand loyalty among consumers. Luxury brands are also exploring rental services, allowing customers to rent high-end products at a fraction of the purchase price. This approach caters to a burgeoning interest in sustainable and budget-friendly luxury experiences, appealing to consumers who seek high-quality goods without the longterm commitment or environmental impact of outright ownership.

The Role of Pop-Up Stores in Sustainable Luxury

Pop-up stores represent an innovative approach for luxury brands to engage in sustainable practices while also creating unique, memorable experiences for their customers. The very nature of pop-up stores - temporary, adaptable, and often smaller in scale compared to traditional retail outlets - inherently aligns with several principles of sustainability.

Pop-up stores in the luxury sector present numerous sustainable advantages due to their temporary nature and flexible operations. One of the primary benefits is their reduced resource use, as they often consume less energy for lighting, heating, or cooling and require fewer building materials compared to permanent retail spaces. This efficiency is further enhanced by the reuse and adaptation of existing spaces, such as vacant retail units or underused public areas, which minimizes the need for new construction and its associated environmental impacts.

The limited duration and space of pop-up stores also promote focused inventory management. Brands are encouraged to be strategic in showcasing select products, limited editions, or exclusive items, leading

Examples of Sustainable Pop-up Stores

Adidas collaborated with Parley for the Oceans to create the “Run for the Oceans” pop-up store, aimed at raising awareness about ocean pollution. The store itself was constructed from upcycled marine plastic waste, offering visitors insights into the impact of plastic pollution and Adidas’ innovative efforts to produce shoes and apparel from recycled ocean plastic.

to less overproduction and waste. Additionally, pop-up stores provide an excellent opportunity to experiment with sustainable design and materials. Brands can use biodegradable setup materials and energy-efficient lighting and displays to visibly demonstrate their commitment to eco-friendly practices.

By setting up in various locations, pop-up stores allow brands to tailor their offerings to local markets, which not only reduces the environmental impact of shipping and logistics but also fosters deeper connections with different communities. Moreover, pop-up stores serve as effective testing grounds for sustainable practices and products. They enable brands to gauge consumer interest and feedback on eco-friendly initiatives like alternative packaging, refillable containers, or sustainable sourcing practices.

This flexibility allows for experimentation with innovative sustainability concepts without the long-term commitment typical of traditional retail spaces. Insights and data gathered from these temporary setups can help brands refine their sustainability strategies and implement them on a larger scale.

Meanwhile, Stella McCartney opened a sustainable popup store in London, which utilized recycled and reusable materials throughout its construction. This space not only highlighted McCartney’s sustainable fashion lines but also functioned as an educational hub promoting sustainable practices within the fashion industry. Similarly, The North Face’s eco-friendly pop-up store was dedicated to sustainability, featuring recycled materials and showcasing

a clothing line made from recycled fabrics. This store also provided educational resources on environmental conservation and responsible consumer behavior. Lush, known for its eco-conscious products, introduced “naked” pop-up shops that eliminated packaging to reduce waste. These shops used recycled materials for their fixtures and encouraged customers to consider the environmental impact of packaging and their consumption habits. Gucci also embraced sustainability through its circular pop-up stores that promoted the ‘Off the Grid’ collection, created from recycled, organic, bio-based, and sustainably sourced materials. These stores emphasized minimal environmental impact, utilizing recyclable elements in their design. Rolex ventured into the circular economy with a pop-up store concept for its pre-owned watches, promoting recycling and reuse while maintaining high-quality standards for luxury and sustainability. Chanel, though typically discreet

Consumer Engagement and Experience

Within the realm of luxury retail, pop-up stores have become a powerful tool for brands to create immersive experiences that resonate with environmentally conscious consumers while reinforcing their commitment to sustainable values.

Pop-up stores offer luxury brands a unique opportunity to craft an environment that goes beyond mere transactional interactions. These temporary spaces serve as canvases for creativity, allowing brands to showcase their ethos of sustainability through thoughtful design, innovative materials, and curated experiences. From eco-friendly decor to interactive installations highlighting ethical production processes, every element is meticulously curated to immerse customers in a world where luxury and sustainability intersect seamlessly.

What sets sustainable pop-up stores apart is their ability to foster genuine connections with consumers. By providing an immersive and educational experience, brands can engage customers on a deeper level, sparking conversations and forging emotional connections that extend beyond the confines of the physical store. Whether through workshops, panel discussions, or behind-thescenes tours, these experiences offer insights into the brand’s sustainability efforts, empowering consumers to make informed choices and align their values with their purchasing decisions.

Moreover, sustainable pop-up stores have the potential to cultivate long-term loyalty among consumers. By offering a unique and memorable experience rooted in sustainability, brands can differentiate themselves in a crowded market and build a community of loyal advocates. Customers who feel emotionally invested in a brand’s mission are more likely to return, advocate for the brand, and become

about its sustainability efforts, has supported various initiatives by showcasing collections with eco-friendly materials and practices in unique retail setups, including pop-up locations. Eileen Fisher has been a notable advocate for sustainability with its “Renew” program, which repurposes old garments into new designs, often displayed in their stores and potentially in pop-up formats. Maison Margiela’s ‘Recicla’ line continues this theme by offering upcycled and restored pieces, which are likely featured in exclusive pop-up stores or limited-edition sales. Hermès’ ‘Petit h’ project, launched in 2010, epitomizes a creative approach to sustainability within the luxury sector by transforming leftover materials from various production lines into unique, one-of-a-kind products, aligning with the circular economy’s principles of reusing and repurposing materials.

ambassadors for its sustainable practices, thereby driving positive word-of-mouth and enhancing brand reputation.

Attracting environmentally conscious consumers is another key benefit of sustainable pop-up stores. As consumers increasingly prioritize sustainability in their purchasing decisions, brands that embrace eco-friendly practices stand to gain a competitive edge. Sustainable pop-up stores serve as a beacon for these consumers, offering a guiltfree shopping experience that aligns with their values and beliefs. By providing an authentic and transparent platform to showcase their commitment to sustainability, brands can attract a loyal customer base that values both luxury and environmental responsibility.

Challenges and Opportunities

As luxury brands increasingly embrace sustainability, implementing pop-up stores within a sustainable framework presents both challenges and opportunities. While these temporary retail spaces offer a unique platform to showcase eco-conscious initiatives, they also require careful consideration to ensure alignment with brand values and customer expectations.

One of the primary challenges luxury brands face is sourcing sustainable materials without compromising on quality or aesthetics. Traditional luxury materials such as leather and exotic woods may pose ethical concerns, prompting brands to seek alternative, eco-friendly options. However, finding materials that meet the high standards of luxury craftsmanship while adhering to sustainability criteria can be a daunting task. Balancing these competing demands requires innovation in material sourcing and manufacturing processes, as well as collaboration with suppliers committed to environmental stewardship.

Designing sustainable pop-up stores that captivate consumers while minimizing environmental impact is another hurdle for luxury brands. From energy-efficient lighting to recyclable displays, incorporating sustainable design elements requires careful planning and investment. However, embracing sustainable design principles can also present opportunities for innovation and creativity. For example, brands can explore modular or reusable structures that minimize waste and enable flexibility in store layout. Additionally, integrating biophilic design elements such as living walls or natural materials can enhance the sensory experience and reinforce the brand’s commitment to sustainability.

Engaging consumers in meaningful ways within the confines of a temporary retail space presents its own set of challenges. Unlike traditional brick-and-mortar stores, pop-up stores have limited time to make an impression and build lasting relationships with customers. Luxury brands must leverage innovative technologies and interactive experiences to create memorable moments that resonate with consumers. Whether through virtual reality showcases, interactive workshops, or personalized consultations, brands can offer unique and immersive experiences that foster connections and drive loyalty.

Despite these challenges, implementing sustainable popup stores presents numerous opportunities for innovation and differentiation. By embracing sustainable materials and design principles, luxury brands can showcase their commitment to environmental responsibility while creating memorable experiences for consumers. Moreover, investing in innovative customer engagement strategies can deepen brand loyalty and attract environmentally conscious consumers who value authenticity and transparency.

In conclusion, navigating sustainability in luxury pop-up stores requires a careful balance of creativity, innovation, and strategic planning. While challenges such as material sourcing and design considerations may pose initial hurdles, they also present opportunities for brands to differentiate themselves and drive positive change in the industry. By embracing sustainability as a core value and leveraging innovative approaches to customer engagement, luxury brands can create pop-up stores that not only captivate consumers but also contribute to a more sustainable future.

VISUAL MERCHANDISING AND DISPLAY SHOW 2024: REVIEW

The 2024 Visual Merchandising and Display Show, hosted on April 16-17 at the Business Design Centre in London, provided a comprehensive look at the future of engaging retail spaces through innovative design and display.

Set against the dynamic backdrop of London, the Visual Merchandising and Display Show 2024, scheduled for the 16th to 17th of April at the Business Design Centre, is heralded as the quintessential gathering for professionals in the retail display and visual merchandising sectors. This year’s event boasts a wide range of exhibitors, cuttingedge features, and a comprehensive programme of conferences and workshops, all crafted to inspire and inform participants.

The exhibition showcased an incredible range of products and technologies designed to redefine the potential of physical retail spaces. A stunning show floor, which many described as unlike anything the Business Design Centre has seen before, showcased the latest in mannequins, props, Christmas decorations, 3D designs, garment hangers, printed materials, textiles, lighting solutions, faux plants, graphics, signage, audio-visual equipment, large-scale printing, neon features, display cases, various surface finishes and so much more. Each product carefully designed to enhance the overall ambiance and mood within retail spaces.

The use of sustainable materials also played a central role, with exhibitors demonstrating how eco-friendly products

such as innovative textiles, mannequins, faux plants, and green installations could integrate seamlessly with highquality design to create welcoming and responsible retail environments.

Exhibitors also placed a strong emphasis on the importance of creating a memorable in-store experience and showcased the tools available to achieve this. From bespoke surfaces and finishes that cater to aesthetic and functional needs, to POP displays that effectively capture consumer attention and encourage sales, the show displayed a wealth of options for retailers looking to captivate and retain customers.

A key feature of the event was the comprehensive seminar and workshop schedule, within the newly introduced POPAI Zone. This zone hosted a series of educational and engaging sessions covering topics like shopper marketing essentials, sustainability in retail, and creating digital experiences in-store. These sessions provided valuable insights and strategies for attendees to implement in their businesses, emphasising the continued relevance and vitality of physical retail in an increasingly digital marketplace.

Additionally, a robust schedule of educational seminars and workshops offered attendees insights into current trends and future directions in retail design. Industry leaders from renowned brands like Shark, Primark and L’Oréal shared their expertise, discussing how to integrate sustainability and digital innovations effectively.

Visitors had the opportunity to engage with the BDS Stand to participate in voting for their favourite window display, built in the lead up to the show, showcasing

the creativity and skill of students from BDS Centre of Excellence colleges. Industry professionals and enthusiasts alike celebrated the innovative work of these talented students. The winner of this keenly contested showcase were Hertford Regional College who were crowned on the second day of the show. The significant achievements of participants was a great showcase for the emerging talents in visual merchandising and display.

A Testament to Retail Creativity and Innovation

The 2024 VM and Display Show not only highlighted the latest in visual merchandising and innovative solutions but also set new standards for creating effective and engaging customer experiences. The diversity of displays—from the practical to the cutting-edge—provided a comprehensive overview of how retail spaces can evolve to meet the demands of modern consumers.

Looking Ahead to 2025

The VM and Display Show is set to return to the Business Design Centre on the 9-10th April 2025, featuring new exhibitors and even more innovative features, continuing

This event affirmed the ongoing relevance of well-designed physical retail spaces in creating memorable consumer experiences, offering a tactile depth that online platforms cannot replicate. For businesses committed to enhancing their physical presence, the show offered a treasure trove of ideas and solutions that promise transformative customer interactions and improved business outcomes.

its tradition of inspiring the retail and visual merchandising industry.

WHAT TO DO ABOUT LOSS PREVENTION IN RETAIL

A problem that stores of all shapes and sizes face, we take a closer look at the issue of loss prevention and the steps retailers can take to make their shops a safer and more secure environment.

While perhaps not the nicest of subjects to talk about, loss prevention is one of the most important topics when it comes to retail environments. Unfortunately, theft and shop lifting are issues that cause regular issues for all retailers, in some cases even on a daily basis, and leave them out of pocket.

Most stores will already have measures in place to deter and prevent theft as much as they can, with some of the most common options including CCTV cameras, security staff

and metal detectors at the entrance door. However, thieves are becoming savvier and continue to bypass existing measures to get out the store without paying.

So, what else can retailers do to combat loss prevention? What new and innovative options are available to the market to clamp down on thieves and, critically, what can retailers do to avert the potential of loss prevention before it actually becomes a threat? Retail Focus casts an eye over the market to find out more.

Record levels of shoplifting

Starting things off with something of an alarming stat that came to light just a few months ago. In April, the Office for National Statistics (ONS) released the Crime Survey for England and Wales (CSEW), featuring new data on crime in the year to December 2023. Some 8.3 million incidents of CSEW headline crime were reported during the period, with the report highlighting shoplifting as a stand-out problem.

During the reporting period, shoplifting offences amounted to 430,104, an increase of 37% when compared with the 315,040 offences noted during the year ending December 2022. Incidentally, the previous year also saw a 25% rise in shoplifting cases across England and Wales.

Perhaps more alarming is that this is the highest annual figure since current police recording practices began for the year ending March 2003. This suggests that despite the best efforts of retailers, more needs to be done to prevent the issue.

Protecting your team

Keeping with this train of thought, a recent survey from the British Retail Consortium (BRC) revealed violence and abuse against retail workers soared last year. Key findings

James Lowman, chief executive of the Association of Convenience Stores, went as far to say that the total number of actual cases could be much higher, with many incidents not being reported in the first place. Lowman added that the police need to work closer with retailers to tackle the issue on a national scale.

“It’s sadly not surprising that official figures on theft have risen significantly, but this still represents a fraction of the true picture of shop theft,” Lowman said. “The vast majority of incidents that take place end up not being reported because of the time taken to report the crime and the lack of follow up from the police.

“Thieves are stealing on a regular basis without fear of apprehension, so it’s essential that every police force in the country takes theft seriously, not least because challenging thieves is one of the biggest triggers for abuse of shopworkers.”

from the report include the number of incidents rising to 1,300 per day in 2022-23 from around 870 per day in the previous year.

This comes, the BRC says, despite retailers investing heavily in crime prevention, spending £1.2bn on measures such as CCTV, increased security personnel, and body worn cameras, up from £722m the previous year. The cost of theft to retailers went up to £1.8bn from £953m the previous year, meaning the total cost of crime to retailers stood at £3.3bn, double the previous year.

“Criminals are being given a free pass to steal goods and to abuse and assault retail colleagues,” said Helen Dickinson OBE, chief Executive of the BRC. “No one should have to go to work fearing for their safety.

“The Protection of Workers Act in Scotland already provides additional protection to retail workers, so why should our hardworking colleagues south of the border be offered less protection? It is vital that government takes action – introducing a new standalone offence for assaulting or abusing a retail worker.”

It’s sadly not surprising that official figures on theft have risen significantly, but this still represents a fraction of the true picture of shop theft

Left: Retailers are having to increase their security measures to tackle issues such as shoplifting

Forward-thinking and proactive approach

Of course, the government - whoever that may be at the time of print - can do more to help retailers with this issue. But there are specialist companies out there ready and waiting to step in with specialist, targeted support to not only tackle loss prevention in action but eliminate the initial threat.

One such business is Harrison Retail, which has been partnering with retailers on point-of-sale (POS) around the world for 28 years. The company delivers retail solutions ranging from shelf mounting and floor-standing products to data strips and display hooks, including some solutions related to preventing loss prevention.

Among these POS theft prevention solutions are including stock limiters, shipper surrounds, and shelving systems, all designed to enhance store security. Harrison has also developed fixtures and systems that limit accessibility to high-value merchandise and minimise the volume of products removed from displays. Some systems even incorporate sound-emitting features, acting as deterrents for thieves.

“We tackle the sectors that face the highest theft rates, including beers, wines, and spirits; healthcare

and beauty; and household,” said Daryl Bedford, sales director at Harrison Retail. “Our forward-thinking and proactive approach to projects is why retailers turn to us to combat stock shrinkage, collaborating with retailers by understanding their unique challenges.

“We proudly lead the charge in combating theft by developing cutting-edge point-of-sale and product display solutions designed to limit product accessibility, making theft attempts more difficult and reducing stock shrinkage.”

Referencing the wider issue of loss prevention, Bedford said an ongoing issue for retailers is that many feel the need to invest in expensive security systems and technologies to combat the issue at hand. However, he argues small, lossprevention retail solutions are arguably equally effective in deterring criminals and making theft more challenging.

“Retailers do not need to splash the cash on big tech to protect their stores when affordable loss-prevention solutions are available,” Bedford said. “POS and display solutions ensure store displays are safeguarded from potential theft at a fraction of the cost. High-tech security systems are an expensive investment, and although

Left: CCTV helps retailers monitor activity in their stores but will likely need extra support from other measures

Below: Specialist POS can play a role in preventing theft in retail environments

they produce the desired results, they are not always necessary.

“A prime example would be the installation of high-shelf facings, making it impossible for customers to snatch multiple products, saving retailers thousands and deterring criminals from targeting the same store.”

To avert threats, Bedford said retailers can deploy anti-theft merchandising solutions to limit product accessibility, making theft attempts difficult and reducing stock shrinkage. This includes products such as anti-sweep hooks designed to limit accessibility, making attempts at theft far more challenging and reducing stock shrinkage, as well as bespoke designed shipper surrounds to limit the number of high-value items, such as alcohol, removed from temporary display units at a time.

Nevertheless, he also said it is important to consider that every shop is different, hosting different loss prevention plans due to different product types sold and the branding and imaging of each retailer differing. Therefore, retailers must identify the right designer and producers of display fixtures which can provide a tailored approach to theft prevention solutions.

“By implementing POS and display solutions such as antitheft hooks, shipper surrounds, and stock limiting systems, retailers can avert threats protecting their high-value goods, increase profitability and create a safer, more inviting shopping environment for customers,” Bedford added.

If we are being honest, there is no way retailers will be able to fully stamp out theft and shoplifting; unfortunately, it is something they will always have to deal with. However, by updating their security systems with cost-effective solutions such as those listed here by the team at Harrison, there is a strong chance they will bring down some of the alarming stats set out by the ONS and BRC.

Retailers do not need to splash the cash on big tech to protect their stores when affordable loss-prevention solutions are available
Above: Harrison Retail said retailers can deploy anti-theft merchandising solutions to limit product accessibility

We work with some of the world’s most famous brands to deliver and install beautifully designed promotional materials and retail fixtures.

Multi site roll-out specialists

Installation of retail displays

Picking / kitting and distribution

Warehousing and storage

Real-time online reporting

Inventory controlled storage

Recycling end of life furniture and displays Call us on: +44 (0)3450 509 273

Email: j.hogston@expertinstallations.co.uk

DOROTAPE

Dorotape is thrilled to unveil the launch of a new ultra-high gloss laminate, designed to protect and enhance large format digital prints.

GalleryLam SL98 from ASLAN has a glass like finish which protects against scratches and is resistant to high temperatures, hot liquids, grease, and many household chemicals.

The UK Gold Distributor for ASLAN hopes to meet soaring customer demand for environmentally focused laminates, as this 125-micron polyester film is 100% free of PVC & VOC’s and as it is coated with a solvent free adhesive, this really is better for the planet.

The high tack adhesive system of GalleryLam SL98 makes it compatible for prints with UV Curable Inks without any unwanted silvering. In addition, this new laminate is also fire rated to Euroclass standard EN 13501-1 with classification C-s1,d0.

Michael Ingram, Managing Director at Dorotape, announced the exciting development. He said: “The ultrahigh gloss finish of GalleryLam really does make the print look like it’s been printed directly on to glass yet it

is lightweight and flexible – It really is a truly remarkable laminating film.”

Michael added: “As well as being the perfect choice for prestigious retail projects, we can see the GalleryLam SL98 becoming a popular choice for museum and event installations too. We are genuinely excited about this launch both from a business and environmental point of view.”

Dorotape, who have been supplying the industry for over 35 years have vastly expanded their PVC Free and rPET digital print media and laminate range over the last 12 months. GalleryLam is the latest addition to this range and enhances their commitment to offering the very latest innovations in product technology and sustainability.

Businesses interested in ASLAN GalleryLam SL98 can contact Dorotape, based in Market Harborough, Leicestershire on 01858 431642 or by email to sales@ dorotape.co.uk

We supply self-adhesive film for signage, design and graphics professionals. Our expert knowledge sets us apart and ensures our customers get the perfect film for their projects every time. As independent distributors, we have our pick of Europe’s finest manufacturers of specialist vinyl and films.

Here are a select few:

Dichroic Finish

Transparent and opaque options to create original, colourful displays.

Create a touch of luxury with our range of eye-catching metallised films.

Glitter Colour

Ever popular film coated with a glitter surface an intense sparkling light reflection.

Sign vinyl Colour

100’s of vinyls in Ritrama’s coloured ranges, Event, Optima & Platinum.

SUPPORTING PEOPLE AND PLANET WITH THE RETAIL TRUST EDITION

In a bid to support people and planet, Shoplight is producing a Retail Trust Edition of each of its bio-polymer retail lighting products in partnership with the Retail Trust. With a subtle or more noticeable nod to the Retail Trust, each product sold from the range will result in a 2% donation to the Retail Trust.

Through a host of support services including a 24-hour helpline, health and wellbeing support, financial aid, supported living, and career development, the Retail Trust are committed to creating hope, health, and happiness for everyone who works in retail.

Since shops have been fundamental to the success of Shoplight, partnering with the Retail Trust gives Shoplight an opportunity to give back to the people on the frontline of retail, the people who are the driving force of the retail sector.

The idea is that, if a brand is purchasing retail lighting from Shoplight’s more sustainable bio-polymer range for its new store or refit, why not buy the very same products from the Retail Trust Edition?

As an impact driven organisation Shoplight’s partnership with the Retail Trust also contributes to the sustainable future of shops. Retail Trust editions are from Shoplight’s circular UK-made, 3D printed bio-polymer range which significantly reduces carbon from the manufacture, transport, and use of retail lighting.

Beyond Transactions: The Heartbeat of Our Communities

Shops are part of the fabric of our communities. They are more than places we go to buy things. Shops are places we go with friends and family, places we share experiences, exchange stories, and make memories together. Everyone can think of how a shop or high street experience has left an indelible memory in their lives. To illustrate this, Shoplight are launching a series of stories about the impact shops have had on members of their team. One thing

stands out from doing this work, shops are about people and shops matter.

And that is why Shoplight remains committed to bringing amazing retail spaces to life so that the next generation of human connections and memories can be formed, helping to create a sense of belonging and strengthening community bonds.

Solving the Sustainability Challenge: Shoplight’s Circular Bio-Polymer Solution

A study by Material Focus as part of the Recycle Your Electricals campaign found that around 29 million LED, solar and decorative lights end up in landfill in the UK annually.

As we face grave environmental challenges, consumers are becoming more mindful of the environmental impact of their purchases. Brands are responding as they turn their attention to providing responsibly sourced products and building more sustainable retail spaces.

Shoplight is proud to be in a position to help brands transition from land-fill destined, carbon heavy aluminium

The Retail Trust Editions

Shoplight’s bio-polymer range which currently includes track mounted spotlights, recessed spotlights and downlights will be made available with Retail Trust colours and branding.

based lighting to its bio-polymer lighting range that supports circular economy principles. It’s bio-polymer range significantly reduces waste as they can be kept in use for longer, reused and recycled – factors that are becoming more and more important for retail brands looking to have a positive impact on the environment and benefit from the green pound.

In fact, all Shoplight’s bio-polymer retail lights are part of its Circu-Light initiative which offers scrappage, servicing, buy-back, plus the re-use and recycling of their returned products. Furthermore, the range is 3D printed in the UK which reduces carbon transportation by up to 25%.

Depending on the product this includes a subtle embossed Retail Trust emblem, a blue Retail Trust lozenge and the option to add a blue reflector ring if the retail brand chooses to make a more visual statement about their support of the Retail Trust.

NORT

Seen here with a blue Retail Trust lozenge, NORT comes with 86% reusable and recyclable components. NORT is a track mounted adjustable spotlight complete with increased efficiency COB LED module, reflector and integral electronic driver.

Patent Pending VenTEC ® technology increases cooling across key lighting components. Heat is directed away from the LED and driver, allowing it to run at a lower temperature which also increases the life span and overall efficiency of NORT.

Colt Bio

Seen here with a white embossed Retail Trust emblem and optional blue reflector ring, Colt Bio offers 71% reusable and recyclable components. It is a recessed fixed downlight available in outputs up to 27w and complete with increased efficiency COB LED module, reflector and remote electronic driver.

3D printing allows for the outer bezel to be produced to any diameter up to 300mm, so it is a perfect solution to retrofit into existing ceiling holes.

NORT GS

This NORT GS also comes with the blue Retail Trust lozenge. Winner of the Most Sustainable/Eco-Friendly Product at the 2024 VM & Display Awards, NORT GS offers 72% reusable and recyclable components. It is a track mounted adjustable spotlight that offers a sleek compact modular design, superior high-efficiency LED’s, switchable light outputs and on/off, Casambi and DALI variants.

Raider Bio

Seen here with a white embossed Retail Trust emblem, Raider Bio is the world’s first 3D-printed, bio-polymer recessed retail spotlight. 3D printed as a single part, it requires less time and effort to disassemble, recycle and repurpose. With a Precision Aiming System, Raider Bio offers 350 degrees of rotation and 60 degrees of articulation which can be adjusted in 5-degree increments.

With its Precision Aiming System, up to 27w of power delivering over 4000 lumens, four different beam angle reflectors, 4 standard colours, and fixed, DALI, Phase Cut and Casambi driver options available, Raider Bio is the ultimate in sustainable recessed spotlighting.

As with Colt Bio, Raider Bio can cover any existing hole size up to 300mm diameter without secondary plates or rings.

This is an exciting partnership between Shoplight and the Retail Trust. Both parties believe this will be an impactful partnership, raising vital funds for The Retail Trust and the people they support whilst contributing to the sustainable future of retail.

"Being part of the SDEA continues to provide valuable connections, business support and the opportunity to celebrate the very best talent from across the industry through the Creative Retail Awards each year.

"

Claire White Antalis

"I have been an active member of SDEA for 7 years and found it highly valuable in the furtherment and growth of key industry connections and links to new customers.

Rob Hill Graphica Display Ltd

"Our last 3 years fees have been covered by just one of the leads we received from the SDEA this year."

Mark Chatterton Morplan Ltd

"As a member of the SDEA, we have had numerous opportunities thanks to their Directory and infoline service. I've benefitted from various advantages including leads, enriching networking events, discounts on trade shows, access to the SDEA App for retail trends and information updates. The Creative Retail Awards is an incredible annual event that showcases the very best in class across selected categories."

Paul

"We love the SDEA – very supportive and a great way to network with like-minded peers. Always good fun too!"

Leading the way with our Carbon Calculator!

The Sign Group™ has teamed up with Carbon Quota® to lead the development of a verified Carbon Footprint Calculator for our Neonplus® and neon flex signs.

With this calculator, we can provide you with simplified yet accurate figures on carbon emissions when purchasing either Neonplus® or neon flex signs from us. Our goal is to empower businesses and their clients to make informed choices that align with their sustainability goals.

To find out more scan here:

Neonplus®
Neon flex

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