JLM Drive - Edition 5, 2022 EN

Hello!

A warm welcome to yet another packed issue of JLM Drive – our flagship publication which is distributed in over forty-five countries to thousands of workshops and stockists. This year is the biggest issue to date, and I make no excuses for this! There was much to cover and little to leave on the cutting room floor.

So, what’s inside? Must reads include Rob Marshall our esteemed guest writer and hands on technician discussing important automotive trends and, in another article, addressing the growing problem of contamination. We shine a spotlight on Darren Darling’s superb live, online, and interactive DPF training and why every technician that aims for excellence when it comes to really understanding DPFs should secure their place. We have several pages focusing on workshop hero products including the JLM DPF Refill Fluid and the dedicated HD range and, how JLM products play a crucial part in maintaining optimal DPF health. Sustainability is on our agenda so check out bestselling author Dee Blick’s top tips on how to make your workshop sustainable. It’s easier than you think. And if you’re curious about becoming a JLM distributor, don’t miss our double page feature on this very subject. Your territory may be available, but you won’t know unless you ask!

No issue of JLM Drive would be complete without introducing you to some of our distributors so in this issue we introduce you to Örum in Finland and Reginald Amin, our man in Ghana where you may be interested to learn how his success has been ably assisted by two globally acclaimed rap artists! And of course, we continue with our special DPF Doctor features. As you may be aware, the DPF Doctor Network is an independent network of topflight technicians founded by Darren Darling. What these guys share about DPFs is worth listening to and learning from. So, a special thanks to Barry Lawson and Keith Shanahan for their terrific contributions to this unique feature. There is more, much more of course including a special Top 5 JLM Products feature, our full product catalogue and articles that dig deeper into our ongoing campaign of Repair don’t Replace and Products over Parts.

I hope you enjoy reading JLM Drive, issue 5. If you have any questions or comments, please get in touch. And say hello on our social channels too.

Gilbert

Training That’s Top of The Class

Darren Darling is more than just a longstanding JLM brand ambassador. An accomplished, time served independent technician, he is also the founder of the globally acclaimed DPF Doctor Network. Darren’s live, online, and interactive DPF training is in huge demand with technicians from all over the world. In this exclusive interview, he lifts the lid on the DPF training he offers and why it really is top of the class.

How does the training portal work?

Our world class training portal is a fantastic resource for any workshop. We have 3 main sections, ‘Live Training’ where we broadcast in full HD from our training academy so that delegates can ask questions and have them answered live as we deliver each session; ‘Training Reruns’ section where we upload every training session so that it can be viewed 24/7. This enables our members to catch up on training and keep up to date at their own convenience with over 100 2-hour training sessions currently available. And finally, a ‘Video Guides’ section where we have a searchable series with 100+ short training videos offering ‘just in time’ training for when you have a job in your workshop. Our members have unlimited access to our training portal so they can use it as often as they like 24 hours a day, 365 days a year. A massive plus is that they can attend as many live training sessions as often as they like so there is no pressure to learn everything to perfection the first time around.

How do you keep the training fresh, accurate and up to date?

The training is based on our real-world experience with real faults and real fixes in our own workshop. This means that when we see new faults, we create new training content. The beauty of our live sessions is that we always have different questions from attendees

coming into each session which keeps things doubly interesting!

Having the content online also gives us the flexibility to add new content to the Video Guides section on a regular basis. If we cover a ‘fix’ in training, then it has been proven in our own workshop. We only use our material in the training, delivered in our proven, unique, easy to understand format.

How long does it take to deliver?

Our initial training is a 12-part course delivered over 3 weeks, at the rate of four two-hour sessions per week. It is the ultimate in bite sized learning that can be integrated into the working day with ease. The sessions start at 9am UK time. However, for training to be really effective we encourage workshops to make an ongoing commitment and to attend refresher training at least once every six months. This ensures they really do stay up to date with everything DPF related and at the top of their game of course. Our Video Guides section is fantastic for this. All the resources on offer ensure

me clean with the GDI Injector Cleaner.

We have created the ultimate ‘all you can eat - super healthy- buffet’ for DPF training!

that workshops continue to work in an efficient, lean and customer focused way with their first-time fix rate a glowing testament to this. The subscription is incredible value for money. Just £1,500 a year which should be covered by approximately 7 DPF cleans/repairs. It’s worth pointing out that this fee covers the whole team including the front of house staff. No you are not seeing things! One flat rate of £1500 means that every single person in the business – all the technicians and any other team members can attend our training as many times as they like in a year. Within a matter of weeks, sometimes days, the cost is more than recovered and the business is forging ahead as a DPF specialist with a superb first-time fix rate. What we usually find is that the technicians attend all the live training sessions with the support staff choosing the ones they think will enhance their basic understanding of DPFs. I will stick my neck out and say that to the best of my knowledge there is no other provider delivering DPF training to this standard, at this value with such an incredible return on investment.

What is the global attraction of your training given you deliver it to technicians in countries including Australia and America?

The quality of our training is world renowned because we address many issues that workshops face globally and not just in our local area. We also teach technicians a great process that can be applied to ANY vehicle so regional differences in vehicles are not an issue. The huge win/win is that this industry leading training is now

accessible from the comfort of your own workshop without the need to travel to us by train, plane, or automobile! And no hotel bills to bump up the cost!

You recently visited Australia and spoke at the AAAA show…

Being invited as a keynote speaker by the organisers of the AAAA Expo, the largest Automotive trade event in the southern hemisphere was the most amazing experience. There was a real buzz around the room and many delegates stayed on afterwards so they could pick my brains and find out more about the training we offer. After experiencing jet lag from a 36-hour delay on the outward leg of the journey was fuelled by coffee and adrenalin and the fact that many of the audience had travelled some distance to meet me. The conversations we had were remarkably similar to the ones we have at European events and at events in the USA. Technicians always complain about the lack of decent quality training on DPFs and other emissions’ related problems. This causes real headaches in the workshop. When tell them about the sheer volume of training content available in our training portal, they don’t believe it, so inevitably given them a sneak preview to show them what they can access. The feedback from our international members has been fantastic with our first annual subscribers already signing up for an additional 12 months as they have benefitted so much from the first year of training.

World class training, available anytime, anywhere! Contact Darren find out more about DPF training.

Cheap DPF Refill Fluids? Avoid at all Costs

“Despite the extra complication, ‘wet’ Eolys-type DPFs are one of the most reliable. Their fuel-borne catalysts do not just facilitate soot combustion at reduced temperatures, but they also suppress ash build. Cutting corners with a sub-standard top-up fluid is virtually as bad as disabling the entire emissions-control system, which is illegal in some countries. The DPF management system will try to compensate with more frequent active regenerations, but this will harm not just fuel economy but also the DPF. The resultant increase in lubricant contamination could even cause permanent turbocharger and engine damage. With DPF refills, it’s either right, or wrong, with no middle ground.” Rob Marshall (#CarTechJourno)

JLM Lubricants recently launched a global campaign targeting automotive technicians. With the endorsement of Darren Darling, founder of the DPF Doctor Network and Steve Scott, founder of SimplyDiag network JLM has lifted the lid on cheap DPF refill fluids where to quote Darren: “We have seen an increase in problems caused by inferior quality DPF fluids due to little or no active ingredients. By data logging cars during regeneration, we’ve noticed abnormal behaviour. This has been corrected by refilling the additive tank with JLM DPF Refill Fluid.”

For many countries with a robust diesel car park, a high quality DPF Refill Fluid should be on the shelves of every workshop, with motorists aware there is a trusted, high-quality alternative to the cheap products (that do nothing except potentially damage the DPF) and the high-ticket price OEM equivalents. Gilbert Groot says: “The JLM DPF Refill Fluid is the universal regeneration fluid alternative for the aftermarket. It can be used as an alternative for all currently known original parts’ numbers for the manufacturers concerned. It’s a premium product at a great price especially when compared to the high price of OEM DPF refill products (or regeneration fluids as some are commonly referred to). But in recent months the market has been flooded with really cheap products which upon stringent, independent third-party testing have demonstrated that whilst they do have active ingredients, they’re in such a small quantity they do absolutely nothing to aid the regeneration of the DPF. In fact long term use of these cheap and inferior products can cause the DPF to become damaged beyond repair - unwelcome news for the motorist faced with a big bill and the technician having to hold their hands up to a big mistake. These cheap products simply lull the mechanic and the motorist into a false sense of security that they have done the right thing topping up with them. By contrast, the JLM DPF Refill Fluid contains the highest percentage possible of active ingredients and this is what

makes it so appealing to the professional technician.”

Commenting on the damage inferior DPF refill fluids can cause, Steve Scott says: “SimplyDiag members see vehicles frequently with additive system faults, low DPF fluid levels, communication errors, blocked DPFs and more. We only use tier one products in our repairs and the JLM DPF Refill Fluid fits the bill perfectly. It has the appropriate active ingredient concentrations, putting it on par with the OEM fluid specifications across 4 fluid types - something cheaper brands don’t always have or comply with. This is noticeable when we have vehicles that have been “topped up” at other workshops and systems reset. They often return DPF faults and block the DPF within a short period of time. It’s a big problem when inferior products are used because it can lead to rapid, irreparable, thermal damage of the systems designed to lower DPF temperatures.”

JLM distributors are talking to technicians about why their choice of DPF Refill Fluid is crucial. Just one bottle of the JLM DPF Refill Fluid gives up to 70,000 miles of protection. It keeps the DPF in good condition, aiding the natural regeneration of particulate filters at low temperatures. If a mechanic is basing their choice on lowest price, it’s time to think twice.

“The only DPF refill fluid I stock, and use is the JLM brand. It’s a genuine alternative to the original DPF fluids used by the vehicle manufacturers. In all the time we have used it we’ve never had any issue and in fact we have regular customers that have used the JLM DPF Refill Fluid and because of this, over time, we can report no adverse effectsonly positive DPF health from its use. Cheap alternatives are just that, cheap! JLM is quality, real value for money.” Keith Shanahan, DPF Doctor Network member, Shanahan Auto Services, Ireland

“Here in France the JLM DPF Refill Fluid seems to be the only one that can replace all 4 generations of xxxxx (competitor refill fluid). The universal use and competitive price are beneficial for inventory management and for avoiding error fillings with the wrong fluid.”

Garage Service 358, France

“The JLM DPF Refill Fluid is our trusted product for topping up DPF Additive systems at The DPF Doctor HQ. DPF Additive Fluid is a Fuel Borne Catalyst that is used primarily on numerous vehicles including Peugeot, Citroen, Toyota, VW, Fiat, Mini, Vauxhall, Jaguar, Lancia, Mazda, Ford, and Volvo vehicles to lower the burn temperature of soot in the exhaust. In turn this reduces the timescale necessary for a successful DPF regeneration. Without the correct amount of active ingredients (FBC) in the DPF Fluid, the DPF system cannot function correctly, and this leads to premature blocking of the DPF, increased MPG and in some cases a damaged DPF. As DPF Specialists it’s crucial that we only use products that either meet or exceed OE spec and this is why JLM DPF Refill Fluid is the only product that makes it into our own workshop. It does exactly what is should, every time and is therefore good enough for my customers’ vehicles.” Darren Darling, Founder of The DPF Doctor Network

“We only use the JLM DPF Refill Fluid because we are 100% convinced of the product quality. Over the many years we have been using the product, we have had no complaints about ineffective or damaged particle filters just positive feedback. Another advantage is that we can replace four original fluids with it. This reduces storage costs, and we can serve our customers quickly and flexibly.” Wolfgang Arens, Germany

Thousands of technicians worldwide use and trust the JLM Lubricants DPF Refill Fluid. Are you? Contact your stockist, start using it and discover how it contributes to the essential maintenance and good health of the DPF.

Here’s what 4 leading technicians say about the JLM DPF Refill Fluid

JLM DPF Diesel ReGen Plus 250 ml / J02200

JLM Diesel DPF ReGen Plus is a fuel additive, developed to support the regeneration process of diesel particulate filters. Regular use of the ReGen Plus results in better regeneration of the DPF, a more complete oxidation of soot, improving DPF Performance and reducing power loss.

JLM Diesel Particulate Filter Cleaner 375 ml / J02210

JLM Diesel Particulate Filter Cleaner is one of the best diesel particulate filter cleaners on the market. JLM DPF Cleaner contains a high concentration of active additives.

failure?

JLM Diesel DPF Cleaning Fluid & DPF Flush Fluid pack

JLM Diesel DPF Cleaning Fluid & DPF Flush Fluid Pack in combination with the JLM Diesel DPF Cleaning Toolkit, cleans very dirty diesel particulate filters without dismantling and saves the motorist a significant sum of money in replacement costs.

JLM Diesel DPF Cleaning Toolkit

JLM Diesel DPF Cleaning Toolkit in combination with the JLM Cleaning & Flush Fluid Pack, cleans and restores very dirty diesel particulate filters and saves the motorist a significant sum of money in replacement costs.

JLM DPF Cleaner Heavy Duty 1000 ml / J02215

JLM DPF Cleaner Heavy Duty is one of the best diesel particulate filter cleaners for trucks and fleet owners on the market. JLM DPF Cleaner Heavy Duty contains a high concentration of active additives.

JLM Diesel DPF Spray

ml / J02220

JLM Diesel DPF Spray for automotive professionals removes particulate, carbon and other deposits in dirty diesel particulate filters quickly and effectively, without the need to dismantle the filter.

TRUSTED

JLM Diesel Extreme Clean 1000 ml / J02360

JLM Diesel Extreme Clean is a very powerful additive that quickly and effectively cleans, restores and maintains the turbo, the fuel system, the exhaust system with diesel particulate filter (DPF) and related components.

JLM Diesel Emission Reduction Treatment 250 ml / J02370

JLM Diesel Emission Reduction Treatment is specifically engineered for diesel engines. The additive package will target all parts of the fuel, combustion and exhaust system.

JLM Diesel/Petrol EGR & Air Intake Cleaner

ml / J02710

JLM Diesel/Petrol EGR & Air Intake Cleaner removes stubborn dirt including rust deposits from the air intake and exhaust gas recirculation system and remedies irregular idling and the engine cutting out.

JLM Diesel Turbo Cleaner 500 ml / J02380

JLM Turbo Cleaner is one of the best turbo cleaners available on the market today. It is economical, extremely simple to use and removes dirt and soot very effectively.

JLM Diesel DPF Hose & Conical Nozzle

J02254

JLM Diesel DPF Hose & Conical Nozzle is part of the J02250 Toolkit and can be ordered separately as a replacement. The transparent hose with conical nozzle makes it much easier to connect it in tight spaces. The conical shape of the nozzle helps prevent blow back or undesired spillage of the fluids.

JLM Diesel DPF Probe

JLM DPF Probe is offered as an accessory to the JLM DPF Cleaning Toolkit next to the standard conical nozzle with transparent hose.

JLM Diesel DPF Refill Fluid 1000 ml / J02260

JLM Diesel DPF Refill Fluid is the universal alternative regeneration fluid. Certain cars are fitted with a dosing system (FAP/ PSA) for a diesel particulate filter regeneration additive to improve the periodic regeneration of the soot particles accumulated in the diesel particulate filter.

JLM DPF Refill Kit J02270

JLM DPF Refill Kit is required to top up the (FAP/PSA) regeneration fluid. Almost all modern diesel cars with a diesel particulate filter that are equipped with regeneration fluid exfactory can be maintained and refilled after market with JLM Diesel DPF Refill Fluid using the JLM DPF Refill Kit.

JLM Diesel Injector Cleaner

250 ml / J02320

LM Diesel Injector Cleaner cleans the entire fuel system including the intake valves and injectors, reduces soot deposits in the diesel particulate filter and improves power and fuel consumption..

JLM Rapid Fuel System Clean

500 ml / J02330

JLM Diesel Rapid Fuel System Clean is an extra-concentrated JLM diesel system cleaner available for use directly in the fuel filter. It is a powerful and very effective rapid cleaner for the professional motor mechanic.

JLM Diesel Fuel Injection System Cleaner Heavy Duty 1000 ml / J02325

JLM Diesel Fuel Injection System

Cleaner Heavy Duty is a fuel additive which is specifically designed for heavy duty vehicles on- or offroad (such as trucks, semis, heavy machinery and stationary engines). It effectively removes carbon deposits from injectors and restores the optimal injector spray pattern. Lubricates the fuel pump and injectors and prevents needles from seizing. Improves combustion using effective cleaning agents and a strong cetane improver.

JLM Diesel Extreme Clean Heavy Duty 1000 ml / J02365

JLM Diesel Extreme Clean Heavy Duty is a fuel additive specifically designed for on- and off-road HDVs (including trucks, heavy machinery and stationary engines or gensets). It is the ultimate diesel system cleaner and rejuvenator addressing all common deposit related problems in modern diesel engines. Diesel Extreme Clean HD is a true multipurpose product that cleans deposits from the complete fuel system including injectors (external and internal), valves and combustion chamber, boosts cetane number up to 5 points and lubricates the diesel fuel pump in case of low sulphur fuel.

JLM Diesel Intake Extreme Clean Toolkit Pro J02280

JLM Diesel Intake Extreme Clean Toolkit Pro treatment is JLM’s solution for a dirty engine that can no longer ‘breathe freely’. It cleans the air intake, combustion chamber, intake valves, gas valve, injectors and variable turbo vanes of a dirty diesel engine. This applies to diesels with a turbo and without one. JLM Diesel Intake Extreme Clean Toolkit Pro is a unique and highly efficient product that performs by cleaning thoroughly. It is much more powerful than an additive added to the fuel tank.

JLM Diesel Intake Extreme Clean Fluid Pack 500ml / J02285

JLM Diesel Intake Extreme Clean Clean Fluid Pack, used in conjunction with the Toolkit Pro is a unique and effective high-grade treatment for cleaning typical contamination and deposits found in the air intake, combustion chamber, intake valves, injector tips and turbo variable vanes. The treatment consists of two dedicated and chemically advanced cleaning fluids, each one addressing different contaminations to restore the original air flow to the engine. It restores power and improves fuel economy.

Moving on Up!

No issue of JLM Drive would be complete without a catchup with Gilbert Groot, the founder and MD of JLM Lubricants. And this issue is no exception!

1. As we distance ourselves from the pandemic, what challenges did JLM face, and did you identify any opportunities for growth?

must start by saying how proud I am of the JLM family – our staff and our network of JLM distributors -because they have proven through incredible sales results that JLM Lubricants is pandemic proof! Despite the many challenges experienced globally, JLM came out stronger than before the beginning of the pandemic. We really pulled together as a team, sharpening and in many cases changing the course of our marketing, providing a colossal amount of support to our distributors and the results speak for themselves. The pandemic shone a spotlight on the strength of our brand and the fierce commitment of our network. In every country, our distributors dug in and faced the many restrictions but nevertheless the sales flowed. Of course, the challenges we faced were those of any other company in our sector and indeed for most companies across the board. Many stores closed, face to face marketing was replaced by online meetings and securing reliable, prompt distribution proved to be an uphill battle at times. Thankfully, we had a plan in place, and it served us well but that doesn’t mean that at times we were working into the early hours trying to figure out how to get an important shipment to a distributor in another country; how to keep the production lines flowing so that we had enough stock to supply the demand and how to do it all with a calm approach!

As for opportunities, coming out of the pandemic as a strong and robust brand enables us to take advantages of the many opportunities for growth for example, expanding the JLM product portfolio and stepping up our marketing and sales support to our network. We already offer an elevated level of support, but this will be improved in the coming months. And finding new importers in new markets and new countries remains important too. Time doesn’t stand still and neither do we!

2. JLM now has a presence in 45 countries. Which territories are you looking to expand into and why?

In the short term we are aiming to fill the gaps in those European countries where we don’t have a presence. Then, longer term we are looking at Northern America, South Africa, and Southeast Asia. We are here to build a truly global brand! Although we are present in 45 countries, there are many more to aim for. The wider the reach of our brand, the stronger it becomes and with higher sales revenues we can invest more back into research and development, new product launches and marketing support to our network.

interview with Örum our Finland distributor talking about the long distances between destinations and the average age of the predominantly diesel vehicles which drives demand of our DPF range. In Ghana, our distributor, tells a different story, likewise in the UK where EVs are on the agenda way ahead of most other countries but there are still many diesel vehicles on the road. No two countries are the same. It is the role of the importer to advise JLM of specific characteristics so that JLM can act and offer what their market needs. However, we have a broad product range for diesel and petrol cars and heavy-duty vehicles and we are working on an EV range. There is something in our range for any distributor in any country to take and build a healthy business. To quote our strapline, we understand cars and we are a lean, mean and highly agile company able to act swiftly to meet specific requirements whilst also strengthening our range across the board.

3. You are a hands-on CEO. What do you most enjoy about your role and what aspects challenge you?

What enjoy most is building the brand with our distributors. I really enjoy marketing and product development which is just as well given they are all central to our success. get so much energy when talk to mechanics who tell me how much they love our products and how they use them in the workshop. I am as far removed from being a remote MD as you can get. I am super hands on and love speaking at events to customers and distributors. This is what keeps me motivated and happy to clock up the air miles!

Challenges…that’s an easy answer! I am not good at the operational side of things… too chaotic trying to do a million things all at once. Luckily, I have an excellent team I can rely on to fill those gaps!

4. In some countries hybrid and electric vehicles are on the agenda, in others diesel vehicles remain dominant with no sign of EVs. How does JLM serve the needs of countries with different car parks?

It is not as challenging as you may think. We listen carefully to our distributors in the various markets. Every country has its own characteristics, not only with regard to the fuel mix but in many other respects. For example, you will see in this magazine an

5. What is your vision for JLM?

It is my vision that around 2030 JLM will be present in most automotive aftermarkets around the globe and that we will continue to be renowned for our high-quality trade trusted products which really do what they say on the tin. We will aim for a higher penetration in the current markets and be ready to follow the transition in the fuel mix. I want JLM to be well known by the majority of mechanics around the globe with our products within an arm’s reach of desire to quote a famous brand of carbonated drinks.

6. How do you ensure the JLM product portfolio remains in demand with your key customer, the professional technician?

The professional motor mechanic is our main customer. We listen to them for example via our two brand ambassadors, both with an extensive network of invested technicians. They help us to continue to understand cars from the technician’s perspective. Listening to their daily challenges in the workshop and trying to find a solution where we can with chemicals. But also vice versa, translating fuel additive innovations or technical lubricant technology into ‘liquid tools’ for car technicians. One thing that came out of the pandemic was the growing need for Repair don’t Replace and Products over Parts. The professional technician, especially the one that invests in training and development can now see the vital role that high quality additives have to play in ticking both of these boxes.

Reporting for Heavy Duty

The JLM range of heavy-duty products will cut off road vehicle downtime, save fuel, and even reduce the need for eye wateringly expensive parts’ replacement. Bold claims but they’re being proven repeatedly by the professional technician using these products on a range of heavy-duty vehicles in the workshop including lorries, tractors and, well any heavy-duty vehicle!

What motivated JLM to launch a heavy-duty range?

“In one word –demand,” explains JLM CEO Gilbert Groot. “Many JLM distributors are looking to establish a strong foothold in this sector because of the requests for HD products from their customers –technicians and stockists. We have already gained valuable market share in the HD sector with our Heavy-Duty DPF Cleaner which is saving fleet owners substantial sums compared to replacing a DPF. The DPF can be cleaned on the vehicle which is a massive plus in reducing downtime and it keeps the business in the workshop which

JLM DPF Cleaner Heavy Duty

JLM DPF Cleaner Heavy Duty is one of the best diesel particulate filter cleaners for trucks and fleet owners on the market. This diesel filter cleaner’s high concentration of the active ingredient will make worrying about blocked DPF filters a thing of the past.

is especially welcome if the fleet is maintained by the business. So, it made sense to say yes and roll out with three further products that are global bestsellers and that are perfect for this market – when used on a standalone basis and when used as complementary additives during vehicle servicing. This is set against a global hike in the price of fuel leading to an increase in HD vehicle running costs. So, it is easy enough to see the need for a product range that will keep those wagons rolling, cut workshop repair bills and slash vehicle down time. Every hour not to mention every day that a HD vehicle is off the road presents a logistical challenge to the owner or fleet manager coupled with a hit on the bottom line that’s not helped by mounting workshop costs. And mechanics are increasingly looking to high quality additives

to keep workshop time and fees for servicing and repairs on the right side of fairness. Our audience – fleet owners, business owners, drivers and professional mechanics have responded with overwhelming positivity to this range, so the plan is to keep on adding to it.”

The JLM HD range includes Engine Oil Flush, Fuel Injection System

Cleaner and Diesel Extreme Clean. “These are already bestselling products in our existing range,” says Gilbert. “We have simply increased the quantity to make them suitable for heavy duty vehicles ranging from a truck to a tractor and a school bus.”

Professional mechanics have responded with overwhelming positivity to this range, so the plan is to keep on adding to it.

Shining a Spotlight

In this issue of JLM Drive, we catch up with one of our longstanding distributors, Örum, based in Finland

1. Tell us about Örum

Örum is a significant wholesaler of automotive products in Finland including passenger and commercial vehicle spare parts, accessories, tools, lubricants, and chemicals. For 99 years Örum Group has served the aftermarket for spare parts, currently employing 170 employees in Finland. Örum Group supports customers with a wide range of services including a technical hotline, training, garage equipment and equipment maintenance.

2. Do you sell products and parts direct to workshops or through stockists or a mix of both?

Örum serves its customers with direct deliveries to workshops as well as through local stockists. Örum’s main warehouse is located in the southern area of Finland in the capital region in Espoo and we have nine regional warehouses across Finland offering 2-4 delivery rounds per day for workshops.

3. How many customers do you have now?

Approximately 2000 workshops and local distributor stores comprise our active customers. Örum is renowned for its own chain concepts for workshops: Autoasi-chain and Autonomi-chain with 195 car repair shops covering the whole of Finland. Örum manages the chain concepts; the garages are independent entrepreneurs.

4. What is the diesel car park like in Finland?

The total passenger car park in Finland is 2.75 million of which 27% are diesel powered. Finland is a country of long distances, so this has naturally contributed to the formation of a large diesel fleet. The average age of a passenger car is 12.6 years with an average vehicle scrapping age of 22 years. Passenger cars are fairly expensive due to high taxation so they are regularly serviced and repaired so they can be kept running for a long time.

5. Why did you take the decision to stock JLM Lubricants products?

JLM has been in Örum’s product range for many years. High quality, availability and the wide range of diesel products has been very important factor when choosing JLM.

6. Which JLM products are most popular with your customers?

These are the 4 top-selling products in Finland

1 - J02260

JLM Diesel Particulate Filter Cleaner

Diesel Particulate Filter Cleaner

one of the best diesel particulate filter cleaners on the market. JLM DPF Cleaner contains a high concentration of active additives. It is a durable solution for the effective and targeted cleaning and preventative cleaning of the entire exhaust path of diesel engines with a particulate filter.

DPF Cleaner not only cleans the soot filter, but also reduces air-polluting particulate matter hydrocarbons (HC), carbon monoxide (CO) and soot emissions.

Diesel Particulate Filter Cleaner reduces soot and fine dust emissions by up to 25 percent. This means that less soot gets into the soot filter, which reduces the chance of clogging and increases the service life of the filter.

The Problems with Keeping Cool

A special feature on air conditioning

The humble refrigerator is one of the most dependable white goods but vehicle air conditioning, which shares the same operating principles, is one of the most unreliable. JLM Lubricants looks at how the automotive application lets itself down.

In today’s challenging fiscal environment, motorists can be lured into false economies. Not using air conditioning to save fuel is one of them. While many modern systems use variable-displacement compressors anyway, which minimises drag on the engine, activating the air conditioning is vital to circulate its lubricant.

Failure to do so can not only tempt compressor seizure but this neglect also dries and shrinks the various rubber seals, causing the pressurised refrigerant to escape. Unfortunately, for the car owner, the cost of fixing neglected air conditioning can eclipse the notional fuel savings many times over.

A year-round issue

Unsurprisingly, air conditioning problems are discovered mainly during the late spring and early summer months. The cause tends to be down to the system not being ‘exercised’ over winter, because the driver might not appreciate its dehumidifying and demisting benefits. Communicating this information to your customers will help them to understand both the safety and mechanical advantages of using ‘air-con’ all year round.

Yet, even if a system is in good order and used regularly, expect it to lose roughly 10% of its refrigerant capacity every year through the various rubber hoses and seals. Refrigerators, for instance, possess metal pipes and welded joints only, which negate periodic

regassing, because they are not exposed to the equivalent levels of vibration and heat. Even so, a vehicle’s air conditioning circuit may still function with low gas pressures but the compressor is at risk of inadequate lubrication.

Individual components are also surprisingly vulnerable. The delicate aluminium condenser, which sheds heat energy into the atmosphere, is exposed to impact damage and corrosion, not helped by being sited ahead of the engine coolant radiator.

The internals are also extremely sensitive to moisture, which is why the receiver dryer should be replaced, whenever the system is opened up, or if it has been devoid of refrigerant for some time. The situation is not helped by the most popular lubricant, PAG oil, being hygroscopic and garages storing it for too long. It is also too easy to overfill the circuit with oil causing ‘liquid lock’ within the compressor. Yet, compressors can fail for other reasons and replacement tends to be the only option. Yet, external electro-magnetic clutches (where fitted) can be so vocal that technicians have been known to mistake the fault with dual-mass flywheel failure. Naturally, the thin aluminium refrigerant pipes also corrode, courting distortion and disintegration, especially when their unions are disturbed.

The flexible rubber hoses also perish, accelerating the rate of refrigerant escape. As with any proper repair on specialist

As HVAC systems are ECU-controlled, their multiple electrical sensors can fail and require interrogating diagnostically.

automotive systems, time spent diagnosing problems with the refrigerant circuit is always well-spent.

As individual parts of the Heating, Ventilation and Air Conditioning (HVAC) work together, other areas of the system may be responsible. Physical damage, such as broken heater mixer flaps and motors within the heater box, can mislead the technician into

EVs

Some EVs utilise the refrigerant circuit to manage high-voltage running gear temperatures. A faulty system, therefore, can prejudice more than cabin comfort - the whole vehicle could shut down. Some EVs that lack electrical heating elements have heat pumps installed as an extension to the air conditioning part of the HVAC system. EVs also utilise high-voltage compressors that require non-conductive POE oils. Naturally, you will need training in high-voltage systems to work on these systems safely.

thinking that the air conditioning is to blame. Therefore, diagnostic procedures must extend beyond the refrigerant circuit, as should maintenance. Renewing the cabin/pollen filter at least annually will improve the system’s efficiency, while sanitising aerosol ‘bombs’ should banish any ‘smelly air-con’ complaints, by targeting mould that builds upon the air conditioning evaporator, behind the dashboard.

The environmental hit European garages are experiencing rising refrigerant prices, due not just to inflation but also the EU cutting hydrofluorocarbon production. Consequentially, R134a availability is expected to become critical within the next few years. Converting an older system to accept less environmentally-harmful R1234yf refrigerant appears to be unviable cost-wise but we understand that trials are continuing. These issues highlight why owners and garages should work together to keep the refrigerant where it belongswithin the air conditioning system.

Whether mobile or workshop based, air conditioning specialists have to keep on top of diagnostics, repair techniques and legislation.

Air conditioning condensers are efficient but delicate. This one leaked due to minor impact damage.

Heavy corrosion promotes refrigerant leaks and can even fuse joints together, elevating repair costs.

JLM Petrol Injector Cleaner

250 ml / J03130

JLM Petrol Injector Cleaner cleans the fuel system and intake system on all old and new petrol engines including flex-fuel and E10 engines, improves the power and performance and reduces harmful exhaust gases.

JLM Petrol Emission Reduction Treatment

250 ml / J03150

JLM Petrol Emission Reduction Treatment is specifically engineered for petrol engines. The concentrated and powerful additive package will target all parts of the fuel, combustion and exhaust system.

JLM Petrol E10 Fuel Treatment

250 ml / J03175

JLM E10 Fuel Treatment is an all in one fuel treatment for cars and offroad vehicles (e.g. quadbikes, lawn mowers) providing ethanol corrosion protection and valve seat lubrication and protection. In addition, it boosts the fuel’s octane number. JLM’s E10 Fuel Treatment cleans contaminations.

JLM E85 Fuel Treatment

250 ml / J03180

JLM E85 Fuel Treatment is a multifunctional additive for use in high ethanol content gasolines such as E85. JLM E85 Fuel Treatment controls the fuel pHe and forms a protective barrier layer on metal parts preventing corrosion. Also, it protects and lubricates the fuel system and protects the fuel pump from excessive wear.

JLM GPF Cleaner

250 ml / J03160

JLM Petrol GPF Cleaner optimizes the combustion of excess (soot) particles in the GPF (also PPF) and cleans the injectors and combustion chamber to prevent quick new build-up of excess (soot) particles. The unique combination of a clean fuel system, clean combustion with lower emissions and catalysed particles will clean up and assist in keeping the GPF, the catalytic converter, the exhaust gas recirculation system (EGR) as well as the turbo compressor and its variable geometry vanes clean from deposits.

JLM Petrol Extreme Clean

500 ml / J03155

JLM Petrol Exteme Clean is made for late model cars and engines with severe build up and blocking problems in different parts of the fuel system. These contaminants are tough and not easily dissolved with regular fuel additives. Our blend comprises multiple additives packaged into a highly concentrated 500ml shot for a one tank treatment.

JLM Direct Injection Valve Cleaner

250 ml / J03190

JLM Direct Injection Valve Cleaner is an aerosol designed to remove sticky, hardened carbon deposits from the intake valves and intake system in general. Extra effective formula, especially suitable for cleaning Gasoline Direct Injected (GDI) engines where fuel additives can’t reach the intake valves. Can be used for all gasoline, diesel, hybrid and autogas cars.

JLM Petrol Hybrid Treatment

250 ml / J03195

JLM Petrol Hybrid Treatment is a preventative maintenance fuel additive that helps to clean-up these build-ups of oil, dirt, sludge etc. and prevents them from reoccurring. Its formulation also tackles the fuel injector deposits that are caused by regular engine start/stops, while providing the low and high-pressure fuel pumps with extra lubrication.

JLM Petrol Octane Booster

250 ml / J03165

JLM Octane Booster will boost the octane number with 2 to 4 points. Thanks to its cleaning, cooling and lubricating properties, JLM Octane Booster improves engine performance and reduces fuel consumption. It also ensures that the engine runs more smoothly and that the valve sealing surfaces, and the valve seats are protected against excessive wear and valve impact. A 250ml bottle of Octane Booster J03165 is sufficient to treat 40 to 60 litres of petrol.

JLM GDI Injector Cleaner

250 ml / J03170

JLM GDI Injector Cleaner has specifically been developed for the latest generation of GDI engines. The JLM GDI Injector Cleaner not only cleans existing injector deposits, it also stops the build-up of future deposits, so complex injection systems always operate at maximum efficiency. In demanding, new industry engine tests, the JLM GDI Injector Cleaner delivers exceptional best-in-class performance. Suitable for all GDI, FSI, TSI, TFSI, CGI and SIGI engine types.

Becoming a JLM Distributor could be your next best move

What is it like being a JLM distributor?

This is what Mike Schlup Managing Director, Kalimex has to say:

“JLM offers distributors a wide range of technical and marketing support from leaflets to promotional items, technical training videos and hands on assistance with setting up trade events. The JLM Drive magazine has been a powerful tool in our marketing kit plus JLM have been helping us to improve our social media activities. Most importantly, if JLM don’t appear to offer something that we need, then a quick conversation with the team in the Netherlands and we soon have what we are looking for. That’s the best part, JLM are always happy to listen and ready to help. And their products are excellent for the professional mechanic.”

Mike Schlup Managing Director, Kalimex, the top performing JLM distributor since 2010

The JLM Business Opportunity

The JLM Family grows year on year, and we now have distributors in 45 countries. Many like Kalimex have been with us from the beginning. We are a strong, established, and well-respected brand with a commitment to developing innovative products that earn their place in any technician’s workshop. With the rapidly growing global trend of high-quality additives over parts, and the workshop ethos of repair versus replace, there has never been a better time to be a JLM distributor and to benefit from promoting our bestselling trade trusted range of exceptional products.

At the heart of the JLM brand you will find quality and reliability.

Thousands of technicians worldwide trust our products to get it right first time, on time, every time. It’s this unwavering commitment to the toughest group of customers of all -the professional motor mechanic- that has played a part in our distributors increasing their sales in what has been the toughest trading period on record. Indeed, JLM has grown significantly in the last few years despite a tough period in time like no other.

Motorists now rely on their existing car for longer. And expensive repairs are not an option for many, so we are seeing mechanics turning to additives. These are just a few of the reasons why the full range of JLM products is now in great demand.

The JLM Lubricants’ brand is highly rated by leading technicians including Darren Darling and Steve Scott – our independent, global brand ambassadors. When topflight technicians of their calibre are flying the flag for our products because they rate them, recommend them, and use them in their own workshops, it sends a clear signal to stockists and to motorists that JLM is a brand they too can turn to and rely on - now and in the future.

The support we offer JLM distributors No JLM distributor goes it alone. When you become a JLM distributor you qualify for the full range of support on offer. For example, with the JLM Academy we offer a dedicated sales and training resource for our distributors. Ask any JLM distributor why they are committed to promoting our brand and our products and they will tell you that the sales and marketing support is the best on offer. It helps them turn responses into repeat purchases and to gain a real foothold in the toughest of markets.

The JLM marketing team have decades of experience in the automotive aftermarket. They work with our distributors to create award winning, targeted, and compelling campaigns, from direct mail to telephone marketing, social media, exhibitions, and PR. On the technical side of the support, we work closely with our brand ambassadors so that video content from technical demonstrations to product applications is always available, always up to date. Distributors also benefit from attending Darren’s live and interactive online training.

The support we offer will be discussed in detail at an initial meeting. Upon joining our team of distributors, you will be invited to join our Marketing Mastermind group so that your enthusiasm and effort is matched with those crucial early sales.

Scan code for distributor video

It all adds up….

Additives and cleaners have always played an important part in vehicle maintenance but with the worsening economic situation their role is now crucial.

With motorists in every country seeing finances stretched to the limit, corresponding cuts in household spending are inevitable. And the family car is often the first to withstand the worst of these. It’s easy to cut out routine servicing and to ignore minor repairs because of the potential excessive cost. But this a flawed strategy. A small fault can lead to a breakdown; a lack of a regular service can lead to dangerous faults that compromise safety. The good news is that smart technicians can help keep servicing and repair bills under control by recommending superior quality additives and cleaners -for preventative maintenance and, to deal with specific problems. And choosing products over parts with the goal of repair over replace ticks the sustainability box too.

Take the JLM Emission Reduction Treatment range. This is ideal as a preinspection clean up and as a regular maintenance treatment. Not only does it help keep parts such as injectors clean, but it also leads to a reduction in fuel consumption (good news given the massive increases in fuel costs), and in emissions. It all adds up to savings in the long term for the motorist.

In terms of reactive treatments, the JLM DPF Cleaner is designed for use at the first signs of DPF problems, for example when the warning light comes on. Using a combination of Cerium and Platinum, the product helps to burn off the soot trapped in the filter at a lower and safer temperature. This produces less ash and helps to prolong the life of the DPF. As we all know, a new DPF is eye wateringly expensive and the damaged beyond repair DPF is consigned to landfill. Bad news for the motorist. Bad news for the environment.

Adding the JLM Diesel Turbo Cleaner Fuel additive on a regular basis to the fuel tank restores engine power and help to remove soot and contamination by lowering the temperature at which the soot is burned off. Soot deposits cause the jamming of the wings in variable turbochargers and lead to successive performance losses. If no timely corrective measures are taken, large expensive repairs become almost inevitable. This powerful product is perfect for short journey driving where the temperature in the turbo may not reach optimal levels. It helps to protect the turbo, as opposed to boosting the temperature to burn off contaminants which could cause it unwanted damage. Just one can of this powerful cleaner is enough to keep a turbo in great shape with optimum performance.

“Small issue with a sticking turbo sorted with the great Turbo Cleaner from JLM Lubricants, our go to product here in the garage.” Keith Shanahan Auto Services.

Think twice before you buy cheap…

It can be tempting for motorists and for technicians to opt for cheap additives. But this is a flawed strategy. These cheap products may contain some of the active ingredients, but they do not contain the right amount so that the product can do the job it is claiming to do. Another excellent JLM product that is an example of this is the JLM DPF Refill Fluid (see our article on page 10)

The JLM Lubricants’ range of professional additives and cleaners contain a high concentration of the active ingredients. They do what they are supposed to do – no false promises. It adds up to longer parts life and great results for the motorist. And for the professional workshop a good reputation gets even better with motorists returning and recommending their trusted technician to family, friends, and work colleagues.

service intervals, selecting the correct lubricant and using JLM’s engine oil flush.

Other contaminations

Revealing the enemy within

Petrol and diesel engines cannot achieve perfect combustion. Harmful internal deposits are the result, which make things worse, if left to accumulate.

Internal engine contamination sacrifices power, fuel, reliability and money. Rob Marshall investigates how design and maintenance issues combine to create a most vicious adversary.

Just because a problem cannot be seen does not mean that it should be ignored. Engine contamination is an apposite example. While not always obvious without dismantling, it is best to advise customers that a little extra money spent early, to keep contamination at bay, will be repaid in the future with lower fuel costs, reduced emissions and superior reliability.

Contamination explained

Using the correct oil on modern engines is crucial in the fight against contamination. Prioritise carmaker specifications, which may contain additional additives to benefit a specific engine family.

JLM Lubricants defines engine contamination as an accumulation of damaging residues, including sludge, varnish, lacquer and carbon. Modern engines are especially vulnerable, by nature of their design. Reduced tolerances may be advantageous for low carbon dioxide outputs but they make the engine less tolerant of foreign particles that accumulate as years pass and the miles build.

In the never-ending quest to suppress harmful exhaust fumes, certain emission after-treatment technologies create more of these particles. Therefore, it is somewhat ironic that engine design and anti-pollution equipment undermine their own purposes, leaving the independent aftermarket to clean up the mess.

Problems starting up-top

With modern fuel injectors (petrol direct injection - or ‘GDI’ - types especially) possessing nozzle holes with diameters smaller than a human hair strand, even minor contamination will interfere with the

finely-tuned spray pattern. Even when they are working well, GDI engines produce considerably higher soot levels than earlier port/indirect injection designs, making them more prone to deposit build. The particularly stubborn nature of these accumulations prompted JLM Lubricants to formulate an injection cleaner fuel additive for GDI engines, specifically. Using lesser additives, or not addressing the issue of injector fouling at all, means that inaccurate spray patterns will cause incomplete combustion and produce even more carbon particles. This situation has further ramifications for the whole engine.

Intake designs are particularly imperfect. While sludgy deposits within crankcase ventilation systems are nothing new, maintenance neglect tended to be responsible. Yet, recirculating spent exhaust gases through the system for NOx exhaust emissions suppression has made the situation many times worse. The particulates within the sooty exhaust gases are attracted to the sticky oily deposits inside the intake manifold, left behind by the crankcase ventilation system. The resultant accumulations grow, reducing the intake’s air capacity and strangling the engine of air. As GDI engines tend to experience higher temperatures than diesels, the muck becomes baked into a stubborn, rubbery-textured residue that can even impede valve movement.

Similar issues strike the EGR valve and its cooler. As these components are not exposed to oil vapour normally, at least messy

sludge build is not a problem. Complaints with an otherwise healthy EGR valve are down to sooty carbon deposits, left behind by the exhaust gases, interfering with its mechanical function. This justifies the periodic use of JLM’s air intake and EGR cleaning aerosol, which is suitable for both petrol and diesel engines.

Realising that the fuel and EGR circuits have significant roles to play in harmful contamination build in modern diesel engines, JLM Lubricants has developed the Diesel Extreme Clean fuel additive as a preventative maintenance detox. Being more than a straight injector cleaner, it also benefits the EGR, turbocharger and DPF. Even so, as diesel does not come into direct contact with the air inlet, a fuel additive cannot address partial intake blockages, hence the introduction of the Diesel Intake Extreme Clean tool kit.

A suffering bottom end Modern engines’ reduced sump capacities, higher temperatures and extended drain intervals make the oil work harder than ever, which explains why modern synthetic blends require high-grade base stocks and increasingly complex additive packs to fulfil their protective qualities. Once these chemicals are depleted, the oil can not defend the engine adequately. As a result, combustion by-products become so prolific that they create contamination, by separating from the oil and accumulating within the crankcase. A further cause of oil degradation is oxygen reacting with it. Not only does this oxidation increase oil viscosity but it also promotes varnish and sludge. As with most chemical reactions, oxidisation speeds with temperature, with the rate doubling for every 10°C the lubricant reaches over 75°C.

Other issues accelerate oxidisation rates, too. The aforementioned top-end deposit issues can cause neat fuel to wash down the cylinder bores, which pollutes the oil. Active DPF regenerations that rely on post-combustion injection pulses also contaminate the lubricant with diesel. In extreme cases, elevated sump levels can result in the engine oil being forced through oil seals, causing not just leaks but also risking uncontrolled and frightening runaway. Generally, engine lubricants can tolerate up to 3% of fuel contamination, before their viscosity becomes compromised. Whatever the cause, oxidised oil promotes sludge and associated deposits. This highlights the importance of strict adherence to

Additional impurities may compound the problems described already but are not that obvious. While a litre of water is produced, approximately, for every litre of petrol burnt, this tends not to pose too many issues, provided that the engine and its after-treatment systems are at their normal operating temperatures, so the moisture escapes as steam through the exhaust. Regular low speed or short journeys result in steam condensing not just within the exhaust system but also in the oil. Furthermore, the increased production of corrosive acidic combustion particles depletes the oil’s additive packs faster. The net consequences include premature oxidation and sludge build, which explains why low-mileage vehicles in regular use require more frequent oil and filter changes.

Abrasive contaminations are also highly damaging. A neglected (or missing) air filter, or perforated intake pipes, can draw dust and dirt into the engine. These particles then damage the cylinder bores and piston rings, prior to being deposited within the oil. If a low-quality oil filter has been installed previously, or has become so clogged that its bypass valve has opened, unfiltered contaminations will be fed

directly to the crank and camshafts.

While soot is not abrasive in itself, the oil’s dispersant and detergent additives are likely to become overwhelmed, should incomplete combustion cause excessive soot production. As described earlier, this problem might well be caused by excessive contamination elsewhere in the engine. While sludge can build within the lubrication system and restrict oil flow, this is not the only challenge.

As it gets hotter, the elderly lubricant can thicken and gel, reducing flow to such an extent that metal-to-metal contact occurs. The turbocharger tends to be the first major mechanical failure, for which a poor performing lubrication system is responsible. This explains why many suppliers will not guarantee a replacement turbo, unless evidence is provided that the lubrication system is in good order.

While cleaning out the engine from accumulated contamination is a major way to achieve that goal, a far preferable way is to prevent the issues from starting in the first place. It is never too early to commence the fight.

Oxidisation breaks down the oil’s structure and is the chief cause of acidic sludge build within the crankcase. Not only does the contamination promote blockages but it also courts corrosion.

A good quality engine oil flush dissolves accumulated contaminations and holds them in suspension, before the sump plug is removed.

Recycle Me

Sustainability. Why it matters. And what you can do.

Top tips from Dee Blick

Wikipedia defines a sustainable business as ‘an enterprise that has minimal negative impact or potentially a positive effect on the global or local environment, community, society, or economy.’ It’s tempting to think that a sustainability policy is beyond the scope of your workshop. The last thing a technician wants to do after a challenging day is sit down and consider how they can become a sustainable business. But as we are seeing from media coverage around the world, it’s not enough to think about sustainability and to subsequently decide to opt out of it. Regardless of your size you must demonstrate you are a business that takes sustainability seriously. A growing number of customers and influencers are now looking at sustainability and choosing to put their money with those that try their best to be sustainable.

But how can you bring sustainability into the heart of your business? It is not as hard as you think.

Start with these simple things.

1

Recycle as much waste material as possible and not just the obvious cardboard. What are you currently doing with the packaging that parts come in and that could be recycled if you looked further into it? And the plastic disposables that often come with additives and cleaners? The lids and the throwaway nozzles? Find out what can be recycled and re-used and what can’t. Let your suppliers know they must do better if some parts cannot be recycled. Then establish your recycling policy so it’s set in stone.

2

Ban single use plastic drinks’ bottles and plastic disposable drinks’ cups replacing with water fountains and reusable plastic glasses.

Talk to your team so they’re on board with these measures and can see the part they have to play.

3

Avoid using paper wherever possible. For example, send invoices and quotes online. If you have to use paper buy paper made from recycled paper and keep its use minimal.

4

Recycle equipment that’s no longer of use. For example, giving away items such as computers and printers that you no longer use but they still have working life and can be of use to others. If you can’t give away, look up the companies in your area that will recycle the equipment for you.

5

Keep energy usage low. For example, making use of low energy light bulbs and ensuring that computers are shut down after work, tools that are still plugged in when fully charged. People can get into the habit of a workplace that is too warm. Reduce the temperature so the space is neither too hot nor too cold. Does your reception area need heating all day long? Turning off the heat after the last customer could save energy and money. And if lights are on everywhere turn them off where light is just not needed!

6

Reuse wastepaper (from the printer) where possible, making use of the blank side for notes, etc. If you are concerned about security, use a company that collects, shreds, and recycles your old paper.

7

Purchase paper-based products made from recycled materials for the washroom and use dispensers that can be refilled. Can you switch to a local supplier to cut down on packaging and miles?

8

Purchase environmentally responsible products for the workshop. For example, biodegradable plant-based hand cleaners in concentrated format so they last longer with any packaging derived from recycled material. It is worth giving this task to a person who will do the research. The exercise may well save you money too.

9

Ask to see your suppliers sustainability policies. Supply chain sustainability is important. This covers parts, products, packaging, sourcing and more. Your request could be just what’s needed for a supplier to take sustainability seriously and to make improvements to their point-of-sale materials, plastic parts, and packaging.

10

Analyse your place of work. Would it benefit from eco-friendly insulation to keep fuel bills down? Would installing a window let in natural light reducing electricity consumption? Could you add solar panels so that in the warmer months you’re powered by the sun? Could you reduce the heat of the water in the washroom and the amount that is dispensed from the taps? Talk to your property owner and find out if government grants are available to reduce any outlay.

Keep sustainability on your agenda putting your entire operation under the spotlight for regular review. ‘Can we do this in a more sustainable manner?’ is something you should be asking regularly. Involve your team and encourage them to produce ideas.

11

Out of the frying pan, into the fire...

2. Air Conditioning

Did you know?

Apart from cooling the cabin in summer, air conditioning has safety advantages in winter. It dehumidifies the air, which aids demisting the windows.

Why have air conditioning systems suffered recently?

Many owners are advised not to use air conditioning to save fuel costs. Yet, this can cause the system’s rubber seals to dry and contract, allowing the system’s pressurised refrigerant to escape.

4. Brakes

Did you know?

While friction brakes wear in use, they also suffer from inactivity. Disc brakes are especially vulnerable, which is one reason why Volkswagen’s all-electric ID.4 possesses rear drum brakes.

your customers’ cars have been stored, or used infrequently over the last few years, the consequences will be felt for years. Yet, some components are more affected than others.

Regardless of your political leanings, we can all agree that the 2020s have not gotten off to the best of starts. The events have seen numerous cars undertaking shorter journeys, while their owners seek to slash repair and maintenance bills. Therefore, whenever a vehicle enters the workshop, think of it as an opportunity to enhance your revenue stream, while saving your customer money in the long run. The following tips give an overview of several components that you may wish to prioritise, considering that they have suffered more than most in recent years.

1. Battery

Did you know?

12-volt batteries prefer to be charged fully. Once voltages dip below 12.5, the rate at which battery capacity drops increases markedly.

Why have batteries suffered recently?

In most cases, the alternator needs 20 minutes to replace the power used to start the engine from cold. Recently, prolonged periods of low voltage levels have accelerated irreversible decline and boosted replacement battery demand.

JLM Lubricants’ Top Tips:

1. Test the battery of every car that enters your workshop.

2. Check for remaining capacity (amps) only when the battery is charged fully.

3. Provide an overnight recharging service, if voltage levels are below 12.5. Note that Absorbent Glass Matt (AGM) batteries require different charging profiles than flooded lead-acid types.

4. Advise replacing a battery before the winter, if the measured remaining capacity is less than half of the Cold Crank Amps (CCA) figure, displayed on the battery case.

JLM Lubricants’ Top Tips:

1. While not specified in many official service internals, offer an air conditioning pressure check.

2. Mould can build in the evaporator, causing spores to be released into the cabin, accompanied often by an unpleasant smell. Use a sanitising air conditioning ‘bomb’ aerosol to disinfect the system.

3. Most air conditioning lubricating oils are hygroscopic: keep them in sealed containers and do not store large quantities.

4. Avoid buying cheap refrigerants. In Europe especially, counterfeit gases are available, some of which are reported to contain highly flammable butane.

Why have brakes suffered recently?

Low speed and short trips, especially in winter, tend to be insufficient to evaporate standing moisture. The resultant corrosion causes binding, where the friction brakes fail to release fully.

JLM Lubricants’ Top Tips:

1. Vehicles with regenerative braking are more likely to suffer from binding, because they use their friction brakes less often.

2. On sliding calliper applications, an excessively worn outer pad suggests corroded slider pins. Worn inner pads suggest a seized hydraulic piston.

3. Avoid using copper grease. It damages rubber components, can interfere with wheel speed sensors and provides no lubrication.

4. Conductivity testers (pictured) are inaccurate means of assessing hydraulic fluid moisture levels. Instead, use a tester that boils a fluid sample,

3. Diesel Particulate Filters

Did you know?

Despite being blamed for blocking, a clogged DPF tends to indicate a problem elsewhere, including the failure of another component.

Why have DPFs suffered recently?

Multiple short journeys have prevented the active and passive regeneration processes from completing. Reports are increasing of owners overdosing DPF regeneration fuel additives, which melt DPF cores beyond repair.

JLM Lubricants’ Top Tips:

1. Quiz the owner fully, including enquiring about usage patterns, previous garage visits and if any additives have been poured into the fuel tank.

Book the car for a DPF assessment, before providing accurate quotations.

We understand that some motor factors are selling garages low-quality Eolys-type fuel borne catalysts (as pictured) but the low price is explained by their poor performance. Trust a quality brand, such as JLM.

Consider enrolling on the DPF Doctor training course

JLM Underbody Coating

ml / J04601

JLM Underbody Coating (UBC) is based on synthetic resins and rubbers, and has been developed for longterm gravel and rust protection.

JLM Underbody Coating

litre / J04616

LM Underbody Coating (UBC) is based on synthetic resins and rubbers, and has been developed for longterm gravel and rust protection.

JLM DOT 4 LV Brake Fluid

1000 ml / J04855 - 500 ml / J04850

JLM DOT 4 LV (Low Viscosity) is ideal for all vehicles with advanced driver assistance systems such as ABS and ESP. The low viscosity ensures that the response time of the brake pedal to the brake system is noticeably shorter at low temperatures. JLM DOT 4 LV is a high-quality aftermarket fluid for brake and clutch systems that exceeds the latest ISO 4925 Class 6 Standard specifications. JLM DOT 4 LV also complies with the current international specifications U.S. FMVSS No. 116 DOT 3, DOT 4 SAE J 1703, SAE J1704 and ISO 4925 (Classes 3 & 4).

JLM Underbody Spray Black

ml / J04603

LM Underbody Spray Black is an antigravel coat aerosol based on synthetic resins and rubbers. This coating is quick dry and is especially developed for a long-term gravel protection of front and rear spoilers, sills, side skirts, wheel arches, etc.

JLM Cavity Wax Spray 500 ml / J04800

JLM Cavity Wax Spray is an anticorrosion coating for application to automotive bare or primed metals. Typically applied to door skins, rocker panels, interior quarter panels, frame rails, etc. It is designed to remain soft and pliable it will not crack, chip or peel. Its strong penetration, non-drying and drip free spraying makes it ideally suitable for protecting hollow spaces in body parts against rust from road salt, dry granules, moisture and general corrosive atmosphere

JLM Radiator Stop Leak 250 ml / J04811

JLM Radiator Stop Leak seals holes up to 0.9 millimetres in radiators, coolant hoses, coolant reservoirs, heating radiators, cylinder heads, head gaskets and water pumps and cleans and prevents oxidation.

JLM DOT 4 Brake Fluid

ml / J04845 - 500 ml / J04840

JLM Dot 4 Brake Fluid is a premium aftermarket brake and clutch fluid for the hydraulic brake systems and clutch systems of all passenger cars, vans and motorcycles, for which the manufacturer prescribes synthetic (non-petroleum based) fluids. JLM

DOT 4 brake fluid exceeds the current international U.S. FMVSS No.116DOT4&DOT3,SAEJ1703 & 1704 and ISO (Classes 3 & 4) specifications.

JLM DOT 4 brake fluid and clutch fluid is available in half litre packaging (J04840) and litre packaging (J04845).

FOR PROFESSIONAL MOTOR MECHANICS FROM JLM A TRADE TRUSTED BRAND

JLM Radiator Clean & Flush 250 ml / J04813

JLM Radiator Clean & Flush Pro quickly and effectively removes rust, iron oxide and lime scale deposits from corroded metal in the cooling system, radiator, coolant passages and engine block without affecting the materials.

JLM Injector + Spark Plug Loosener

400

JLM Injector + Spark Plug Loosener removes corrosion, dirt crusts, oil residue and gum from injectors, injector nozzles, glow plugs and spark plugs. Highly effective rust loosener with cold shock micro crack effect to break up rust. Excellent penetrating and PTFE lubrication ability. Also suitable for disassembling of rusted screws, nuts and bolts. Can be used if normal penetrating oil does not have any effect.

JLM Multi Spray

400 ml

JLM Multi Spray is the the ultimate multipurpose product to lubricate, protect and clean all kinds of metal and plastic parts. Apart from greasing, it also displaces moisture, it penetrates stuck parts and components. It can remove oil, grease, wax, tar and grime while leaving a protective film. It is the all-round essential aerosol product for every workshop. Ideally suitable for protecting hollow spaces in body parts against rust from road salt, dry granules, moisture and general corrosive atmosphere.

A World Champion Living Legend

John Mickel is an undisputed Legend in racing. 2015 saw him win 4 consecutive UK Championships in the exciting UK National Legends, having already picked up his first title back in 2001 - another achievement in an incredible career. He also happens to be sponsored by JLM Lubricants and runs the JLM logo across his fleet of six cars running under the Mickel Motorsport Team, one of which is in full JLM livery. You can see the JLM logo on the front right wing of John’s #4 silver machine as well as the other cars in the team. The fully liveried #3 looks great in the striking black, white and grey colours of JLM.

Precision Applicator Multi Spray Wide Spray Nozzle Multi Spray

The JLM Drive team caught up with John in this exclusive interview. When did you start racing?

Easter 1981 in Ministox at Great Yarmouth Stadium. was 10 and inspired by my dad and my brother Alan who were racers. I went on to become the British and European Champion.

What different series have you raced in?

After Ministox came Superstox where I won Scottish, English, European, World Cup and World Championship titles. I was the youngest ever driver to win the World Championship title. I then raced in BRISCA Formula 2, open wheeled Stock Cars and won titles such as Euromaster and Golden Helmet. took to Legends in 1998 and, in 2001 lifted the UK, World Series and World Final Titles whilst also winning the inaugural ASCAR race at Rockingham Speedway in Corby, Northamptonshire, going onto lift the Championship title that same year. In 2004, shipped my British ASCAR across the pond to race at Charlotte Motor Speedway in the ASA Series in the USA. This prominent platform motivated me to chase my American dream in the USA building NASCAR trucks to race on the famous tracks across America. My best ever finish in NASCAR was 15th at Atlanta Motor speedway. However, the team was keen to race back in the UK so we returned to Legends in 2010 running a fleet of cars. In the same year I was invited to race in the high-profile inaugural Freestate 500 NASCAR race in Phakisa, South Africa. won this race, beating many well-known drivers including a Daytona 500 winner. Since my return to Legends over the past six years we have won four UK Championships, One World Series and one World Final in addition to three further UK and World Championship podiums. Time does not stand still and neither do I!

How do you mentally prepare before a race?

focus on where I need to finish to beat my closest opponent.

My only fear is that of losing!

Highlight of your career so far?

The win in Phakisa in 2010. We did 334 laps, and I was in the car for 4 hours.

Which JLM Lubricants products do you use in the workshop?

We run several transport and support vehicles at Mickel Motorsport. In between race meetings they sit unused, so we like to keep them maintained ready for the next event. We can’t afford for them to break down on the road to an event. We’ve used Diesel Extreme

Clean on our Mercedes Sprinter which really helped to improve its overall performance. Plus, we run 2 large race trucks which we have treated with DPF Cleaner HD to help protect the particulate filter and improve emission. We also used the JLM underbody sealer for restoration work on one of the trucks. Personally, I use the Emissions Reduction Treatment on the family cars as part of a regular servicing programme.

Do you have any plans for retirement and life after racing?

No I Have no immediate plans to retire from racing although do recognise that I will need to hang up my crash helmet at some stage. Once I retire from racing a full championship, I may make occasional appearances on the track but will likely assist other drivers, including being involved in the management of a young driver programme and teaching race set up and race car management.

Our Man in Ghana

A fascinating interview with Reginald Amin, JLM Distributor for Ghana where we discover more about his growing success and how two globally acclaimed musicians have helped him on his way…

1. When did you become aware of JLM products?

My journey to becoming a JLM distributor started with my car. Early 2018 bought an Audi A4 manual Diesel which loved driving. But the DPF error sign began illuminating on my dashboard. Back then didn’t know what it was, so I ignored it thinking it was an electrical fault. However, driving in the early hours of the morning my slowmoving car eventually ground to a halt in the middle of nowhere. was stuck and had to call a (very expensive) towing service. The mechanic it was towed to told me I had a very blocked DPF. But with no products available in Ghana, I began searching in Europe and reading about DPFs. On YouTube I saw some great videos about JLM Lubricants products and how to apply them. I called the JLM office the next day who confirmed could order but there was no distributor in Ghana. During a conversation with my mechanic, he revealed that because of DPF problems he had advised many people not to buy Diesel Cars. That was my light bulb moment to consider being a JLM distributor! I travelled to Amsterdam to meet Gilbert and Ruud and signed a contract to become a distributor in Ghana. I knew from research that damaged DPFs were a problem in Ghana and although at that stage I didn’t know much about JLM Lubricants my instincts felt right, and I tend to follow them. It proved to be a wise move. People love the products because they solve the exact problems they are supposed to with no gimmicks. So, became a JLM Lubricants’ Distributor through my passion for cars and my bad experience with a DPF on one of them!

2. What is the car parc like in Ghana and how do people fix cars?

In Ghana petrol cars comprise around 60% of the market. Diesel car numbers are increasing. In the past diesel vehicles were mostly trucks, buses, and SUVs but this is now changing gradually because of the availability of JLM’s diesel cleaning products. I deal with many mechanics and so I see a lot of luxury sedans and SUVs. Now anyone can import a luxury car online. Many car companies have dealerships here but mostly people buy damaged used cars from auction sites in Europe, Canada, and America, bringing them to Ghana for body work and repairs. It is a big market because of the lower price but in Ghana you cannot import a car over 10 years old. Everyone takes their car to a mechanic for even the most basic things like fixing a light bulb, brake pads and oil change. And all gas stations have lube bays for oil change. There are many small mechanic shops used

by motorists because their services are cheaper. There are also big units which mostly focus on high end cars and trust me we have many high-end cars here. recently came across a Bugatti. Ghana’s entire human population is a little over 30 million but there are over 5 million vehicles with the numbers growing daily. EVs are in the minority and will take years to catch up. Replacing parts over repair is popular because of the huge market for used car parts. Because of the number of small mechanic shops many motorists have little or no knowledge about faults and errors on the dashboard. So, my focus as a JLM distributor has been to demonstrate through education that a repair using JLM’s premium quality additives is the way to go in many instances. It’s slow but we’re getting there!

People love the products because they solve the exact problems they are supposed to with no gimmicks.

3. Which JLM products are in demand in Ghana?

JLM have exceptionally good, efficient, and reliable products; superior to competitors. A major competitor is Liqui Moly but even then JLM brings out the best results because I have tried both with customers.

The high- in- demand products are Petrol Emission Reduction, Petrol Extreme Clean and all the DPF cleaning products. Motorists and mechanics like the Petrol Emission Reduction Treatment cleaner because our fuel has dirt in it, so most cars have issues with a blocked catalytic converter. It also treats the injectors and the entire fuel system. Petrol Extreme Clean is highly rated by high earning car owners. The DPF Cleaners are extremely popular too given the growing number of searches online to find a product that

Medikal

Amazed at the restorative powers of the product. To date their vehicles are running smoothly thanks to JLM.

will clean the DPF without removing it from the vehicle. My name is really catching on with mechanics, so my task is to build on this awareness through advertising. I have to say too that JLM’s Premium Grade Performance Oil is an incredible product which I introduce to customers bringing their vehicles with DPF problems. Overall, I love all JLM products and am looking forward to introducing the HD range because this is virgin territory in Ghana.

4. How do you promote JLM Lubricants?

I promote all JLM products through social media marketing especially Facebook and Instagram. I pay for adverts on these platforms because more people spend time on their phones than watching TV. With these platforms I can choose my target market, age, and location. So, every month I promote one JLM product. This month it’s the DPF Flush Fluid on Instagram. My focus is to create product awareness and to educate people so that when they see the error

on their dashboard, they know what it means. Luckily, have two musician friends who are huge and making it big in Africa and across the world. They will post on their social media pages for me. For example, Sarkodie won best rapper at the BET awards*. He did a free ad for me and posted it online. He has over 3 million followers on Instagram alone. That helps a lot. Then there’s Medikal who is massive and making it big in the music industry in Ghana too. He did a free video for me and regularly promotes JLM products. These musicians have millions of followers on social media. The story began with their Range Rovers. Both Sarkodie and Medikal had Range Rovers with a blocked DPF. Sarkodie’s Range Rover was out of use, and the converter had been replaced. Pretty much the same story for Medikal.

I saved both a lot of money after treating their vehicles with the JLM DPF Flush. Problems solved they became friends, amazed at the restorative powers of the product. To date their vehicles are running smoothly thanks to JLM. Check out the videos they have made on their social media platforms about JLM**. They are brilliant!

5. How do you see the future as a JLM distributor?

I am an immensely proud distributor and love being part of the JLM family. In the coming months I will take over the market through my ongoing education with motorists and mechanics. For example, am embarking on a tour of mechanics showing them how to do a DPF Flush using a cordless Air Compressor. This gives me the opportunity to explain the benefits of these products and of course I will showcase the others in the range. I am enthusiastic about this role and can only see great things happening so watch this space!

*The BET Awards is an American award show that was established in 2001 by the Black Entertainment Television network to celebrate African Americans in music, acting, sports and other fields of entertainment over the past year.

**Check out these videos on YouTube

King Sark aka Sarkodie, African Hip Hop superstar endorses JLM Lubricants fuel cleaners for his cars.

JLM Bortec Oil Additive

JLM Bortec Oil Additive - Engine Friction Reduction is the latest-generation additive that enables engine oil to provide enhanced protection of combustion engines and reduce fuel consumption. JLM Bortec Oil Additive contains no solid particles. This means it is completely liquid and even more effective than conventional engine oil and drag-reducing additives in minimising wear and frictional resistance between moving parts in combustion engines.

JLM Bortec Oil Additive is a boron-based ceramic chemical additive with numerous benefits for protecting metal parts. The benefits of boron in engine oil include reducing friction, preventing corrosion due to moisture, stabilising thermal oxidation, reducing moisture sensitivity and preventing sludge formation.

Sarkodie

Scan

Sarkodie

I want to stay in shape! Please take extra care of my internal wear.

Barry Lawson, Ewan Lawson Motors (DPF Doctor Network Member)

Your

says: “We use the top 3 products in servicing work. Every car that has been booked in for a service benefits from an engine flush and an emission reduction treatment. We are now starting to see more GDI vehicles, so we are selling the benefits of JLM’s GDI Injector Cleaner to our customers.”

Josema, JLM Sweden

AWD Auto, JLM Slovakia

Keith Shanahan, Shanahan Auto Services, Ireland (DPF Doctor Network Member)

JLM Diesel Extreme Clean

JLM Rapid Fuel System Clean

JLM Diesel Turbo Cleaner

JLM DPF Diesel ReGen Plus

JLM Diesel Injector Cleaner

Keith says: “These top five additives are used regularly on vehicles in our workshop during servicing, maintenance, and repair. We’re also big fans of the 2 stage products: the Diesel Intake Extreme Clean and the DPF Cleaning Fluid and Flush Pack (using the Diesel DPF Cleaning Toolkit) Although used less frequently they are employed on jobs where there is a need for more in-depth cleaning on the vehicle of the DPF or intake system. They give us excellent results. Although we are only listing our top 5 additives and the 2 two stage cleaners we also use and are very impressed with the rest of the range of JLM products including flushes, petrol system products and the aerosols for cleaning (Diesel and Petrol Air Intake and EGR Cleaner) plus the injector/ spark plug loosener - all excellent products.”

J&S Automotive Distributors, JLM Ireland

Diesel Refill Fluid

Diesel Extreme Clean

Diesel DPF Spray

Cleaner

Diesel

Kalimex,

Örum, JLM Finland

JLM 5W30 Premium Grade Performance Oil

5 litre / JA05W4007012005

JLM 5W30 Premium Grade Performance Oil is a universal synthetic motor oil, developed according to the most recent technology and based on specially selected synthetic base oils with a high natural viscosity index. With the addition of a wellbalanced choice of advanced additives.

JLM 5W40 Premium Grade Performance Oil 5 litre / A05W4007012005

JLM 5W40 Premium Grade Performance Oil is a universal synthetic motor oil, developed according to the most recent technology and based on specially selected synthetic base oils with a high natural viscosity index. With the addition of a well-balanced choice of advanced additives.

JLM Oil Stop Leak

ml

JLM Oil Stop Leak stops and prevents oil leakages by reviving deteriorated seals. Reviving the seals will also lead to a reduction of engine noise and less oil consumption. Can be used for all gasoline, diesel, hybrid and autogas cars.

JLM Turbo Pre Lube 20 ml / J06010

JLM Turbo Pre Lube provides protection for turbo chargers. When fitting a new turbo, rebuilt or second hand, it always takes up to 30 seconds for the initial supply of oil to reach the bearings. This running-in time (without lubrication) may cause premature wear or seizure. Adding JLM Turbo Pre Lube before fitting a new turbo and the special fully synthetic MoS2 formula will provide superior lubrication and prevent damage to it. JLM Turbo Pre Lube is suitable for all types of motor oil.

JLM Engine Oil Flush

ml / J04835

JLM Engine Oil Flush Pro cleans aged and dirty engines and engine oil quickly and effectively, improving engine performance and reducing fuel consumption.

JLM Stop Smoke Oil Treatment 250 ml / J04831

JLM Stop Smoke Oil Treatment reduces exhaust smoke, engine wear and oil consumption, and improves engine performance. Specially developed for older engines with worn parts, it can be used in petrol, diesel, LPG and CNG engines that emit blue/grey exhaust smoke.

JLM Automatic Transmission Stop Leak & Conditioner

250ml / J07010

JLM’s Automatic Transmission Stop Leak & Conditioner is designed to prevent slipping, leaks, and wear to provide smooth, quiet operation while conditioning seals to extend the life of the transmission.

JLM Automatic Transmission

/ J07020

JLM Automatic Transmission Flush ensures removal of nearly all the old and dirty transmission fluid before replacing it with fresh high quality AT fluid. As a result, your transmission should run cooler and will gain maximum protection from wear to clutches, gears and bearings.

JLM BorTec Oil Additive

250 ml / J06050

JLM BorTec Oil Additive is a new generation, ash-less boron ester based friction reducer and anti-oxidant, which adds unique features to any standard motor oil. Performs extremely well in synergy with traditional friction modifiers in common engine oils and in particular in mid- and low SAPS oils. The highly polar ester borate forms a protective friction reducing layer of boron nitride under pressure and heat protecting all engine parts most susceptible to wear. The BorTec leaves a coating which remains on the surface of internal engine parts, even when the engine is off, providing immediate anti-wear protection at start-up.

JLM Engine Oil Flush Heavy Duty

ml /J04836

JLM Engine Oil Flush Heavy Duty is an aftermarket chemical additive designed for use in HDVs (incl. trucks, semis, heavy machinery and stationary engines) This oil-based product is designed to clean accumulated deposits, sludge, gum and varnish from the engine before an oil change.

My engine is struggling! Please clear the dirt from my air intake and EGR-valve.

A Day with the DPF Doctors

Just as JLM Drive was heading to the designer to work his customary magic, the DPF Doctors were gathering at the DPF Doctor headquarters in Ashington for a day of networking and inspirational speakers. The event, which was the initiative of Kalimex, the UK distributor of JLM products, was organised by the grandmaster of DPFs, Darren Darling, founder of the DPF Doctor Network. Speakers included Gilbert Groot, Mike Schlup (MD of Kalimex), Dee Blick, Barry Lawson (DPF Doctor), and Darren himself. Speaking of the day, Mike said: “We wanted to organise a day with the doctors long before this, but a global pandemic got in the way, so we had to postpone it for a few years, but it was worth it. The idea was to meet as many doctors as possible and to share some JLM love, highlighting the iconic products that have made JLM a Trade Trusted brand all over the world. It was really special to have Dee as a speaker too. Although she is retained as a marketer by Kalimex and by JLM she is also a global bestselling small business marketing author with

decades of experience helping small businesses to grow through effective shoestring marketing. It was a real bonus too that Gilbert could join us for the day. He gave the doctors a real insight into the JLM brand and why despite the company now trading successfully in 45 countries, he is determined to maintain the close family feel JLM is renowned for. For many of the doctors, this was the first time they had met Gilbert and they were keen to catch up with him in the breaks. Barry Lawson was a real hit with everyone attending, sharing how he is building a successful business using the power of the DPF Doctor knowhow and stepping outside of his comfort zone to embrace new challenges and opportunities. The speakers were amazing and the feedback at the informal evening meal was incredibly positive. Overall, it was a fantastic day, and we are now discussing plans to return next year where the idea is to make it even bigger and better! They say every picture tells a story and these sum up the day perfectly.”

JLM EGR & Air Intake Cleaner

JLM Diesel/Petrol EGR & Air Intake Cleaner is a powerful and effective cleaner that cleans the valve on the exhaust gas recirculation system, the complete intake system and the intake valves in the cylinder head. JLM EGR & Air Intake Cleaner restores the air supply to the engine. This improves engine power and acceleration and reduces the amount of smoke from the exhaust. Use this product if the engine idles irregularly or cuts out spontaneously.

Keeping

DPFs healthy and fit for purpose

The DPF Doctor Network is an independent global network of highly trained technicians, headed by founder, Darren Darling. In this special feature two DPF Doctors, Barry Lawson of Ewan Lawson Motors, Larbert, Scotland and Keith Shanahan of Shanahan Auto Services Ballyedmond, Ireland each share their detailed diagnostic approach.

Ford Transit Custom 2.2

145k miles

With this we were able to bring up some live data Pids gathering more information as to where the problem lay. Not all the faults we find are listed as P codes. We were looking to see what state the DPF was in. Was it blocked? Could we clean it with the JLM Lubricants’ DPF cleaner or had it blocked with too many forced regens and additives to the point it had melted?

It is only through spending hours looking at live data, sharing it with other DPF Doctors that we can diagnose with certainty if a DPF has been damaged beyond repair or if it can be cleaned. This saves the customer money and the workshop time.

Along with the live data checks we conducted a few basic circuit tests. These confirmed the Vaporiser had a high resistance. All the previous forced regens were futile as they would never complete without the Vaporiser. This may have saved the DPF from becoming irreversibly damaged. 3 Glow plugs confirmed Open Circuit using a H7 bulb. A fault with the coolant system meant the engine wasn’t up to running temperature. Add on top of this a poor service history and there you have the DPF blockage. The soot level rose until the lights came on with the PCM restricting power to prevent further damage. Don’t ever clear codes until you know it’s not going to cause issues!

Armed with this thorough information we explained the real problems to the customer, the cost of the repairs and the consequences should he opt for a partial repair. This gave the customer confidence we could fix the problem full stop.

All repairs undertaken, we then cleaned the DPF on the vehicle, bringing the pressure down from 400 millibar to 40 millibar, keeping the temperature nice and stable to prevent damage.

This was an excellent result on a high mileage van.

Products we used

JLM Engine Flush

JLM DPF Cleaner

JLM Diesel Treatment

Our customer had travelled from Dunfermline to our workshop in Larbert.

Before this he had taken his vehicle to a local garage several times in a bid to get it out of limp mode. He would collect the van after being told a DPF regeneration had been conducted only for the engine management light to illuminate within a few miles.

Frustrated he called us and booked the van in for a DPF assessment. He was in the right hands. We have been members of the DPF Doctor network for 5 years and draw on the wealth of knowledge being added to all the time. Darren Darling has built an excellent portal which makes it easy for us to look up faults and find testing advice.

So, armed with comprehensive information gathered from the customer on the previous work on his van we were able to start fault finding.

There were 7 logged fault codes.

P0671 Cylinder 1 glow plug circuit open.

P0673 Cylinder 3 glow plug circuit open.

P0674 Cylinder 4 glow plug circuit open.

P2002 Particulate filter efficiency below threshold.

P2463 Particulate filter restriction soot accumulation.

P246C Particulate filter forced limited power.

P24A4 Particulate filter restriction soot accumulation too high.

We had a couple of jobs recently which again demonstrated the importance of a number of factors which are sadly lacking in the many vehicles that come to us after they have been ‘seen’ by other garages. Correct diagnosis is dependent on a number of key factors including training, experience, correct tooling, technical information, product knowledge and, most importantly the desire for a technician to seek an appropriate conclusion to a job –for themselves and their customer.

The case study I want to share with JLM Drive readers is an Opel (Vauxhall) Insignia. This vehicle had been to another garage. The owner was dismayed with the results after spending much time and money going back and forth to the garage. He contacted me after reading about us on social media and locating us through the DPF Doctor Network website. Speaking to this gentleman, I gathered as much information as could about the history of the vehicle, its

We advised our customer to use a JLM Diesel Treatment every 3 months as a preventative measure. He was understandably pleased his van was now fixed but unhappy that the DPF had come close to being damaged beyond repair due to the previous forced regens.

issues, the work carried out to date including the extensive list of regenerations and… the high number of additives used. As part of The DPF Doctor Network we go through a set of checks as part of the initial assessment. Part of this entails gathering key data, checking the physical condition of several components, checking for trouble codes and much more. Questioning of the customer about their driving, fuelling, and servicing habits is also essential at this stage.

After completing the initial assessment, we now had a lot of information to go back to our customer with and, to cut a long story short we now had a good idea of the direction to go in regarding diagnosing the cause of our DPF problem.

We may well see one or indeed many faults initially but rather than fire in some additive or a fistful of parts we dig down to the root cause of the issue. Every time.

Barry Lawson

Keith Shanahan

Opel (Vauxhall) Insignia

We may need some new parts, a repair of some sort, appropriate use of our go to additives -JLM Lubricants, or even an “educational session” with the customer/ driver. We never jump to conclusions. In the case of the Insignia this is what had happened elsewhere.......

• It initially started off with the all too common “fire in some additives and drive the s**t out of it!” treatment.

• At no time was the customer asked about his driving style, distances regularly travelled, service history, fuelling habits, repair history etc. (I knew all too well that the garage in question hadn’t done themselves or the customer any favours from the outset.)

• This initial course of action was unsuccessful. In fact, the car became more sluggish.

• The next step for this garage? “Let’s put in some more additives and carry out a regen!” In fairness this time around, they did conduct a code read but disregarded everything that didn’t seem to be part of the actual DPF component itself.

• The visits to the garage became more frequent, the quantity of the additives used certainly outweighed the quality and the regeneration of the DPF became a procedure that was undertaken multiple times during each visit to the garage.

Obviously by this stage of the customer’s story alarm bells were ringing. Later during the job, discovered several issues that I knew would crop up after hearing the customer’s story. Due to the excessive use of cheap additives and the number of forced regenerations the DPF and catalyst were thermally damaged. Worse though was the fact that the initial cause of the problems was not the DPF itself. Other much more affordable components had failed.

On this vehicle we discovered failed heater plugs and a differential pressure sensor fault caused by a wiring issue. Regardless of the number of times this DPF was cleaned, regenerated, or soaked in additives, it would clog up time and time again because of these faults. Unfortunately, in this case it meant several bills for needless work and needless expense leading to the biggest expense of all for this customer – a new DPF.

The technician owes it to the customer to ensure they really are genuine DPF experts and skilled diagnostic technicians so they can perform a first-time fix and save their customer time and money.

“Well, that’s another phenomenal product from JLM. Just like everything, they produce it does the job perfectly. This BMW had seized glow plugs that even with Vibro gun on for a long time wouldn’t move.

Quick spray with the JLM Injector Spark Plug Loosener, waited 5 minutes and BOOM within literally a couple of minutes all plugs straight out. If you haven’t used it, I cannot recommend this product enough. It works great and saves a lot of hassle.”

Adam Critchly, AC Auto Tech, member of The DPF Doctor Network

DPF Doctor Network Special Feature…. DPF Doctor Network Special Feature…. DPF Doctor Network Special Feature…. DPF Doctor Network Special Feature…. DPF Doctor Network Special

JLM Valve Saver

JLM Valve Saver Fluid

JLM Petrol

Role of Technician Crucial as Fuel Prices Rocket

With global fuel prices rising at an alarming rate vehicle maintenance is more important than ever if motorists are to get maximum miles from their tank - with the independent technician key to ensuring that vehicles are well maintained and regularly serviced.

“Driving fuel efficiently has understandably become a hot topic. But if a tank of fuel is to last longer vehicle maintenance is just as important, if not more so, than simply swapping bad driving habits for good ones,” says Gilbert Groot. “The professional independent technician holds the keys when it comes to attaining optimum vehicle health because a healthy vehicle burns less fuel. And this means choosing high quality additives like ours when they reduce or remove the need for a replacement part. For many years we have collaborated with topflight technicians, Darren Darling being a fitting example. Our unrelenting focus is on developing additives that have been evaluated by world leading technicians on the most challenging vehicles. Because if motorists want to run their car fuel efficiently and keep repair and service bills down, they must trust their technician to use premium quality additives over parts whenever possible. Take our GDI Cleaner for example. It cleans the tip of the injector of direct fuel injected engines, with more efficient fuel injection and less fuel consumption as a result. With gasoline direct injection, the injectors get dirty and cook on a regular basis over a period of time. Our product is used on many vehicles including ones technicians class as ‘hopeless cases.’ For example, I received an email from a technician in Germany. He tried our product on a VW Caddy CBZ. This car had contaminated nozzles and a lean run-in gasoline of over 50%. 40 litres of fuel and a can of the JLM GDI Injector Cleaner and the standard width fell back to 10% - within the first 100 km. Used every 20,000 km it will keep the injectors clean and will play a crucial part in improved fuel economy.”

Another JLM product a technician can use in the workshop to improve fuel economy is Petrol Extreme Clean It’s the solution to late model cars and engines with severe build up blocking

problems in various parts of the fuel system. These contaminations are tough and hard to dissolve with regular fuel additives. “This product is suitable for all petrol engines including direct injection with or without a turbo or catalytic converter,” says Groot. “The special detergent in our formulation cleans the fuel system including injectors, inlet and outlet valves, spark plugs and combustion chamber. The net effects are lower deposits of combustion residues in the cylinder and cleaner exhaust gases; the octane number boosted by 2-4 points plus an increase in engine power with better fuel economy. All from a multiple additive product that’s added to the fuel tank before refueling.” For diesel vehicles, JLM have the diesel equivalent, aptly named Diesel Extreme Clean This cleans the entire fuel system with lower emissions and fuel consumption as a result. It’s also powerful enough to clear soot accumulation from the DPF, EGR and turbo vanes. Another product from the JLM stable, the Diesel Injector Cleaner makes light work of the tough job of cleaning the injectors, again saving fuel and restoring engine power.

“Often when a car is being serviced, the oil is changed,” says Groot. “When a technician adds the JLM Engine Oil Flush Pro to the old oil before adding the new, even old and very dirty engines are cleaned with a corresponding improvement in engine performance and a reduction in fuel consumption”

“Motorists can’t fight the price at the pumps, but they can be proactive and work closely with their technician who in turn can use best of breed maintenance and prevention products to keep workshop bills down. And by choosing JLM products, a technician can also increase their revenues with additional repeat sales at service, maintenance, and repair.”

JLM Bortec Oil Additive

JLM Bortec Oil Additive - Engine Friction Reduction is the latest-generation additive that enables engine oil to provide enhanced protection of combustion engines and reduce fuel consumption. JLM Bortec Oil Additive contains no solid particles. This means it is completely liquid and even more effective than conventional engine oil and drag-reducing additives in minimising wear and frictional resistance between moving parts in combustion engines.

JLM Bortec Oil Additive is a boron-based ceramic chemical additive with numerous benefits for protecting metal parts. The benefits of boron in engine oil include reducing friction, preventing corrosion due to moisture, stabilising thermal oxidation, reducing moisture sensitivity and preventing sludge formation.

I want to stay in shape! Please take extra care of my internal wear.

Let’s