A newsletter for the employees of the Jewish Home and Care Center, Chai Point and Sarah Chudnow Community
Kulanu - All of Us. Together.
All About QAPI
October 2015 WELCOME New Team Members CP Dewita Chambers, Nursing Emily Leynez, Dietary Elias Ramos, Plant Operations Suzette Travis, Reception SCC Jessica Berger, Nursing Tamisha Dixon, Nursing Tonjilaya Hood, Nursing Lamesha McFarland, Dietary Shayla Johnson, Nursing Odessa Knight, Nursing Carl McKinley, Nursing Preshus Rankins, Nursing Emily Rudkin, Nursing Adalgisa Vogel, Nursing Chadwick Wells, Dietary Monica Wells, Nursing Ashley Woods, Hospitality JHCC Evonne Armstrong, Nursing Kathy Biles, Nursing Elizabeth (Liz) Brach, Foundation Shaunza Fifer, Finance Tameka Johnson, Nursing Sally Lee, Nursing Latasha Stanton, Nursing Starr Thomas Winzer, Nursing Cyril Timbas, Dietary Tiffany Vance, Nursing Marquita Williams, Nursing
Two JHCC employees in the break room are having a discussion about resident care and practices….here is a little bit of the discussion: Moishe: Have you heard about a meeting called QAPI? Shayna: Isn’t that pronounced “Crappie”? Moishe: No, not the fish, “QWAAAAPEEEEEEE!”
Shayna: Really, tell me more! Moishe: The activities of QAPI involve members at all levels of the organization to identify opportunities for Elaine Dyer improvement; address gaps Administrator, JHCC in systems or processes; develop and implement an improvement or corrective plan; and continuously monitor effectiveness of interventions.
Shayna: QAPI! I don’t know; what is it? What does it do? Moishe: It is like Quality Assurance combined with an improvement plan. A really good way to remember this is QA + PI = QAPI. Shayna: But what does it do? Moishe: I can give you a quick definition. It is a data-driven, proactive approach to improving the quality of life, care, and services in nursing homes. Like finding out what really happened in an incident so systems can be put into place to make sure it doesn’t reoccur in the future. That is a fancy name for “root cause analysis”… like asking “why” “why” “why” repeatedly, you finally drill down and get the answer!
Shayna: Oh, what does that mean for me? Moishe: Well, most times the people who do the job have better ideas about how to do it, or systems that can check if you are doing it right. Only, no one asks their opinion. Well, this committee or having the idea to look at something, and to study it, shows us the need to do it differently. We can come up with different strategies or audit tools or customer service surveys to have a better quality of life for our residents. QAPI uses different personnel in smaller groups or “steering committees.” Together they form a team. Generally, each team should be composed of interdisciplinary members. For example, a concern with medication administration should include continued on page 4
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All Staff Meetings In October, everyone will have the opportunity to attend an “all staff meeting” at either the JHCC or SCC location. Michael Sattell, President & CEO, and Michelle Putz, Chief Operating Officer will conduct the meeting, providing an opportunity to communicate with staff. Staff who attend will also be able to ask work-related questions during this time. The meetings will last 30 minutes. JHCC | Rubenstein Pavilion Thursday, October 8 1:30 pm, 3:30 pm or 10:30 pm SCC | 2nd Floor Conference Room Wednesday, October 14 1:30 pm, 3:30 pm or 10:30 pm If you have any questions, please contact the Human Resources Department.
Goodbye Silverchair...
Hello Relias! When does the change take effect? Beginning the week of October 26, 2015, Relias Learning will be our new online learning system. Effective Tuesday, October 20, at 2:00 pm, Silverchair will no longer be available. Staff will not be able to complete any courses after this time; however, information will be available in “Read Only” mode.
What do I need to do? Everyone is highly encouraged to complete all courses prior to October 20 to help make the conversion to Relias easier. Due to the switch to Relias, no new courses will be due in October. For questions contact: Pang Vang, Clinical Staff Trainer/Educator 414-277-8876 | pvang@jewishseniorliving.org Fay Bruce, Clinical Staff Trainer/Educator 414-721-9256 | fbruce@jewishseniorliving.org
New Employee General Orientation Training/Continuing Education Opportunities General Orientation Monday, October 12
7:30 am - 4:00 pm (Peck Hall)
Tuesday, October 13
7:45 am - 4:00 pm (Staff Ed. Rm.)
Silverchair None for October!
JHCC Staff Education Room CBRF First Aid & Choking Wednesday, October 14
11:00 am - 4:00 pm
CBRF Standard Precautions Wednesday, October 14
8:30 am - 10:30 am
CPR for the Professional Rescuer Thursday, October 3
8:30 am - 1:00 pm
SCC Staff Training Room CBRF Fire Safety Thursday, October 22
9:00 am - 1:30 pm
Contact the Staff Education Department at ext. 876 or 414.277.8876 for more information and to sign up for the continuing education opportunities.
Get your Flu Shot! SCC Dates Times Place
Monday, October 5; Friday, October 9; Monday, October 12; Wednesday, October 14; and Friday, October 16 9:00 am - 12:30 pm; 1:00 pm - 5:00 pm Director of Nursing’s Office in Rehab
JHCC/Chai Point Dates Wednesday, October 7, 2:00 pm - 4:00 pm &Times Friday, October 9, 6:00 am - 8:00 am Tuesday, October 20, 2:00 pm - 4:00 pm Tuesday, October 27, 6:00 am - 8:00 am Place JHCC Staff Education Room If you have any questions contact: Pang Vang Clinical Staff Trainer/Educator pvang@jewishseniorliving.org ext. 876 or 414.277.8876
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Sukkot 101 Beginning five days after Yom Kippur, Sukkot is named after the booths or huts (sukkot in Hebrew) in which Jews are supposed to dwell during this weeklong celebration. According to rabbinic tradition, these flimsy sukkot represent the huts in which the Israelites dwelt during their 40 years of wandering in the desert after escaping from slavery in Egypt. The festival of Sukkot is one of the three great pilgrimage festivals (chaggim or regalim) of the Jewish year.
to spend as much time in it as possible. Weather permitting, meals are eaten in the sukkah, and the hardier among us may also elect to sleep in the sukkah. In a welcoming ceremony called ushpizin, ancestors are symbolically invited to partake in the meals with us. And in commemoration of the bounty of the Holy Land, we hold and shake four species of plants (arba minim), consisting of palm, myrtle, and willow (lulav), together with citron (etrog).
The origins of Sukkot are found in an ancient autumnal harvest festival. Indeed it is often referred to as chag ha-asif, “The Harvest Festival.” Much of the imagery and ritual of the holiday revolves around rejoicing and thanking G-d for the completed harvest. The sukkah represent the huts that farmers would live in during the last hectic period of harvest before the coming of the winter rains. Sukkot came to commemorate the wanderings of the Israelites in the desert after the revelation at Mount Sinai, with the huts representing the temporary shelters that the Israelites lived in during those 40 years. Many of the most popular rituals of Sukkot are practiced in the home. As soon after the conclusion of Yom Kippur as possible, often on the same evening, one is enjoined to begin building the sukkah that is the central symbol of the holiday. It is traditional to decorate the sukkah and
Services play an important role in the communal celebration of Sukkot. In addition to special festival readings, including Psalms of Praise (Hallel), on Sukkot additional prayers are included in the service asking G-d to save us (hoshana, from which we get the English word hosanna). During the Hoshana prayers, congregants march around the synagogue sanctuary holding the lulav and etrog. The seventh and last day of the festival is called Hoshanah Rabba, the “Great Hoshana.” The enforced simplicity of eating and perhaps also living in a temporary shelter focuses our minds on the important things in life and divorces us from the material possessions of the modern world that dominate so many of our lives. Even so, Sukkot is a joyful holiday and justifiably referred to as zeman simchateynu, the “season of our joy.”
High Holidays Work Restrictions Sunday, September 27 (Erev Sukkot) Work restricted beginning at sunset Monday, September 28 (Sukkot) Work restricted
http://www.myjewishlearning.org
HR Office Closed
Sunday, October 4 (Hashana Rabbah/Erev Shemini Atzeret) Work restricted beginning at sunset
In observance of Sukkot and Simchat Torah, the Human Resources Department will be closed on the following dates:
Tuesday, September (Sukkot) Work restricted
Monday October 5 (Shemini Atzeret/Erev Simchat Torah) Work restricted
Monday, September 28 Sukkot
Saturday, October 3 (Shabbat Chol Ha Moed) Work restricted until sunset
Tuesday October 6 (Simchat Torah) Work restricted until sunset
Wednesday, September 30 – Friday, October 2 (Sukkot) Work permitted with restrictions
Tuesday October 29 Sukkot Monday October 5 Shemini Atzeret/Erev Simchat Torah Tuesday October 6 Simchat Torah PERSONNELLY SPEAKING | October 2015 | 3
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nursing and pharmacy team members. However, even other disciplines or family members may bring a different perspective to understanding this issue and should be considered for this type of team. Shayna: Who is on the QAPI team? Moishe: The Medical Director, Dr. Mateo; the Director of Nursing, Cara Hesse; the Administrator, Elaine Dyer; the Director of Social Services, Bonnie Jeglum; the Director of Food Services, Kathy Prodoehl; and most of the supervisors and some people from the Board of Directors. Shayna: What about other people like the Dietary staff and Hospitality Department? Moishe: Yes, that is where the subcommittees come into place. We need people to work on ideas for improvement in care and efficiencies. That could be you. Shayna: Well I’m a team member and I have a lot of good ideas and I can tell this place what they really need to work on! How can I be on the QAPI committee so I can be part of the solution? Moishe: Call Elaine Dyer, Administrator of the Jewish Home and Care Center at 414-277-8811 or stop in to see her and tell her you want to serve on a committee and tell her what your interest areas are and what you think we should work on….that would be the best place to start making a difference ! MAKE THAT CALL!
Mar/Com Mischief
Physical Therapy Month National Physical Therapy Month (NPTM) is hosted by APTA each October to recognize how physical therapists and physical therapist assistants help transform society by restoring and improving motion in people’s lives. This October, the focus is on healthy aging: informing consumers that they can receive an evaluation directly from a physical therapist, who can help people overcome pain, maintain vital mobility, and preserve their independence as they age. A huge THANK YOU to all our physical therapists at Jewish Home and Care Center, Chai Point and Sarah Chudnow Community for continuing to make a positive difference in the lives our residents. http://www.apta.org
Annual Message About the Annual Dinner Hear ye, Hear ye! The Jewish Home and Care Center’s Annual Dinner is being held on Sunday, October 25, and you are invited! Invitations are in the mail and employees are invited to attend for half price ($20). If you have not received an invitation, visit the front desk in your building to pick one up. Note: Employees are half price; your guests are full price. The 2015 honoree is Suzy Ettinger, board member, committee member, and generous donor to our organization. Suzy is being honored as a resource to our community, whose counsel and commitment have benefited not just our organization, but many others in our area. Suzy has many passions: the arts, the elderly, Jewish causes and literacy in children to name just a few. We are proud to count her among our strongest and longest supporters! PERSONNELLY SPEAKING | October 2015 | 5
Best of Milwaukee 2015
Keep Foods Safe
Did you know the Rubenstein Family Kosher Oasis is the ONLY sit-down kosher restaurant in the state of Wisconsin? Help us tell the world! Vote for the Oasis in the Shepherd Express 25th anniversary Best of Milwaukee competition!
Foodborne diseases are largely preventable. To help protect yourself and others from foodborne illness, take a few minutes to ensure foods are safe. •
Go to: http://bom.shepherdexpress.com/l/Best-ofMilwaukee-Round-1/Ballot Click on “Dining Out” in the left column, and then scroll to Jewish/Kosher Style Restaurant. You can just click on the Rubenstein Family Kosher Oasis logo that you will see there!
• • • • •
Need a Refill on Your Business Cards?
Wash hands, utensils, surfaces, and cutting boards after contact with raw meat or poultry and before touching other food. Wash produce before you eat it. Take a few extra minutes to make sure meat, poultry, and eggs are cooked thoroughly. Don’t drink raw (unpasteurized) milk or eat soft cheeses made from it. Refrigerate leftovers within 1-2 hours in shallow covered containers and use within 3-4 days. Report suspected foodborne illnesses to your local health department. http://www.cdc.gov
Contact Elaine Gauger egauger@jewishseniorliving.org 414.277.8801 or ext. 801
Do you have exciting news? Are you newly married? Are you a proud parent or grandparent? Submit your news to Grapevine by emailing Becca Loss at rloss@jewishseniorliving.org.
Congratulations to Everyone Celebrating October Anniversaries with Us! Santanna Blake Sandra Brickley Telisha Gates Kevin Mutschler Lori Peterson Adeana Salamun Latunga Williams Andrionna Ellis Jasmine Martin
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Vu Nguyen Bryan Nye Cheryl Stuart Stacy Williams Samantha Lawshea Gladis Scott Gloria Lyons Kari Pittelkow Belinda Evans
2 2 2 2 3 3 4 4 5
Gwendolyn Horton Theresa Otte Jolene Zoltowski Regina Dies Carol Lukaszewicz Alem Tesfasion Elisabeth Blischke Shelia Stenson Claire Bruckbauer
5 5 5 6 6 6 8 9 10
Priscilla Lemke Latrice Farr Natasha Wells Fikerte Zewdie Eartha Clark Dorothy Williams Jean Dupree
10 11 11 13 14 40 41
Happy Birthday! Oct 2 Anthony Nowaczynski Oct 2 Erin Pietryga Oct 3 Shaunte Wilson Oct 4 Elisabeth Blischke Oct 4 Gwendolyn Horton Oct 4 Bao Xiong Oct 4 Deandre Tucker Oct 5 Rosemary Conley Oct 5 Gertrude Murray Oct 5 Julie Shlensky Oct 5 Cha Vue Oct 6 Crystal Harris Oct 6 Stephanie Landisch
Oct 7 Oct 8 Oct 8 Oct 9 Oct 9 Oct 10 Oct 11 Oct 12 Oct 15 Oct 15 Oct 16 Oct 16 Oct 17
Beth Draper Mary Avery Michael Sattell Castel Housen Sherry Nash Helen Gomillion Latoria McBeath Sheila Hearon Kierra Sanders Suzette Travis Holly Davis Davina Wilson Karina Contreras
Oct 17 Gracie Hora Oct 17 Jonathan Mann Oct 17 Edward Wade Oct 19 Dana Rubin-Winkelman Oct 20 Nicole Streff Oct 20 Brittanni Tillman Oct 21 Paul Bischoff Oct 22 Marcus Gilmore Oct 22 Marlo Graceffa Oct 23 Rafael Carrera Oct 23 Robert Fuchs Oct 24 Eric Bates Oct 24 Alexis Luckett
Oct 24 Jackie Nowak Oct 24 Luis Sanchez Oct 25 Ellen Becker Oct 25 Jamichael Montgomery Oct 26 Robin Koenig Oct 26 Judy Pendel Oct 26 Maria Sol Oct 28 Tennisha Choice Oct 28 Erica Harps Oct 28 Laura McBain Oct 29 Eartha Clark Oct 29 Nathan Hansen
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