RMC May Nursing Newsletter

May is Trauma Awareness Month! Research Medical Center is 1 of 2 Missouri regional Level 1 Trauma centers, which is a big deal. In 2022, RMC cared for more than 2,200 trauma patients and had approximately 1,500 trauma activations through our emergency department. This a service we don’t take lightly here. We will often have EMS and helicopters bypass many facilities in order to get their patients to our Level 1 designated facility. Our trauma surgeons are in house 24 hours a day, 365 days per year. But that is not all our trauma team does. Do you also know that this past year they

taught over 400 people Stop The Bleed? These were girl and boy scout troops, SWATteam members, government officials, other fire and police team members, high schools, students, and various other community members.

Being a victim ofa trauma could happen to any ofus, which is why it is important to be prepared to support the best possible outcome. When Ithink about what sets RMC apart from others, for me it is the high-quality care we provide for our patients with some ofour most vital service lines. Trauma is one ofthose. We outperform the bench marks in several areas for the care ofour trauma patients and this is because ofthe dynamic care provided throughout the patient continuum. Ifyou know a trauma nurse, give them an extra shout out this month. We are proud ofall you do!

Julie Filbeck ChiefNursing Officer, RMC Stroll With Your Nursing 'O':

May is National Trauma Awareness Month so Julie Filbeck, RMC's ChiefNursing Officer, takes a stroll with Crystal Howell, Trauma Performance Improvement and Patient Safety (PIPS) Coordinator. Learn more on how our trauma department works with our ICU team and which doctor knows all the words to Fetty Waps' 1738 song. You don't want to miss this one!

Catch up on our previous Stroll with your Nursing 'O' segments. Click here to watch

View video by clicking here!

PCTHighlights

Mission Moment

Joanna Balentine, PCT3C/3N, started her healthcare career as a CNA in 2015 because she was always taking care ofher grandma who was having trouble doing something. She worked in a nursing home for a while before coming to RMC. Joanna said that she gets attached at the heart for the patients she cares for.

Michael Cole, Division Leadership and Development, shared Crucial Conversation: Three parts to a crucial conversation: opposing opinions, strong emotions, and high stakes. Model ofCrucial Conversation: Master my Stories (open your mind that something might be going on – don’t jump to conclusions), Problem vs. Solution, Share the Facts (tell your story, ask for others’ path).

Misc:

Reminder to be “Survey Ready” at all times

Discounted Scrubs Event May 17 and 18. See flyer for more details

Next Meeting May 17th at 0715

SharedGovernanceUpdate

Latest updates and meeting scheduled outlined below.

Informatics Council: Last Meeting: Thursday, April 20th

Highlights:

Activity order: Submitted changes to division and sister hospitals for approval

Call light Alert fatigue survey results – Approved a proposal for change to send to CNO

EMAIL LaTrina Grigsby (chair) with any suggestions on topics for the council OR you are always welcome to join a meeting.

Next Meeting: Thursday, May 18th at 8:00am in 2N Conference Room.

Quality and Safety: Last Meeting: Monday, April 3rd

Highlights:

We discussed the CSIP wound care initiative and the Skin Care Champions. The committee has agreed to begin helping to develop education on Preventative measures that can help the Skin Care Champions with their unit education projects. Meetings with representatives for prevention measures have been initiated with tentative meetings set up for May 11.

Prevalence Study results discussed. Metris questioned regarding timing. Nursing documentation is captured on a 7-7 basis. Ifan admit or shift assessment is placed after the end ofthe shift, it is considered missed documentation.

Discussion regarding TIPS Boards that are in some ofthe units for PDSA improvement projects.

Summer Outreach ideas discussed. Group interested in helping with some form ofproject outside ofRMC, such as Bicycle Safety, etc. Will narrow discussion at next meeting.

Next meeting: Monday, May 1st at 7:30am in the Clinical Excellence Classroom B Level

Recognition and Advancement: Last Meeting: Tuesday, April 11th

Highlights:

We discussed Nurses week activities and planning. Looking forward to the fun. Discussed certification options and awareness.

Next Meeting: Tuesday, June 13th at 7:30am in 4W Conference Room/ WebEx.

Professional Practice: Last Meeting: Thursday, April 20th

Next Meeting: Thursday, May 18th at 7:30am in 2 Central

Steering Committee: Last Meeting: Thursday, May 4th

Next Meeting: Thursday, June 1st at 7:30am in 2N Conference Room.

PatientExperienceUpdate

Do you know your 2x2s? These are the two priorities we are focusing on to provide safe, quality care, and an exceptional patient experience

Priority No. 1: Staff worked together to care for you

Behaviors: Bedside Shift Report, include the patient, manage up the oncoming shift, complete your communication board

Priority No. 2: Attention to needs

Behaviors: SAFETY rounding, proactively address pain, position, bathroom needs, and patient education

During Nurse Leader rounding, your nurse leader will be asking you for your patient’s preferred name, personal connection, what the 2x2s are, and how you are performing these behaviors to meet the needs ofthe patient.

Meet Your Leader

CrystalHowell,TraumaPIPS Coordinator

Iknew Iwanted to be a nurse at a young age when Isaw the care that my grandparents received when they were ill. Iwanted to be the kind ofnurse that others could look up to.

Iwork in the Trauma department and love it because we are always adapting and evolving for the good ofthe patient. Trauma is also very interesting because we see so many different things - never a dull moment in the Trauma office!

Iwas working in retail and wanted a change. Itold myselfIwould start as a CNA and ifIliked it I would continue on to nursing school. Iworked in a nursing home for a few years then went to nursing school. A few degrees later and sometimes Istill think about going back to school!

Iam from Kansas City born and raised in the Northland.

Outside ofwork Ihave 2 kiddos that keep us very busy: Lucas (5) and Emma (12)!Ihelp lead my daughter’s Girl Scout troop. We always seem to be very busy with that, especially winding down from Girl Scout cookie season. My little guy will be going to kindergarten next year. We also have a dog named Axel, three frogs and a fish. Ilove plants and love to learn more about them all the time!

Iwant everyone to understand that RMC is truly a family. Everyone looks out for each other here and is always willing to help where it’s needed.

Check out Crystal’s Stroll with Your Nursing ‘O’ video with CNO Julie Filbeck as we celebrate National Trauma Awareness Month!

Team Recognitions

DAISY AwardWinner:MadieAnderson,BurnUnit

This month, we had the honor ofrecognizing Madie Anderson from the Burn Unit. Madie was recognized by the family ofa young patient who had over 70% total body burns. While this young man did not ultimately survive his injuries, the family wanted to recognize Madie for her compassion in caring for their son and them. They recognized her for going above and beyond as she came in on her days offto assist with large dressing changes, for being there on the day he passed to comfort them, and so much more. Madie, you truly exemplified the meaning of the DAISY Award. Congratulations to you and thank you for your commitment to care! Share your congrats here

EmployeeoftheMonth:VaniPuri,CNC,Med/Surg

Congratulations to Vani Puri, Clinical Nurse Coordinator (CNC) on Med/Surg, for being awarded our Employee ofthe Month!As a new CNC, Vani has stepped up into her role and blossomed as a leader. She handles difficult situations with poise and confidence and is a great asset to the team. Well-deserved, Vani! Send Vani some positive words here!

April's2x10ChampionoftheMonth

We are so proud ofour teams for their continual focus on throughput! These initiatives assist our patients and their outcomes by ensuring that we have the right patient, in the right bed at the right time. We know that adverse outcomes can happen when we are not timely on the care ofour patients and throughput is the first step to being timely for their needs.

Congratulations to the Telemetry Team (4N & 4C) for being the 2X10 Champion of the Month for April.

What is 2 x 10 do you ask? The goal is to have two patients discharged from your unit by 10am every day. For the month ofApril, the Telemetry team had nine discharges by 10am to score the 2X10 trophy and Jimmy Johns for their night and dayshift staffto enjoy!Thank you for your hard work on this initiative!

Do you ask yourselfhow you can be successful in getting 2X10’s completed on your unit? I have a really simple solution – participate in MDR’s with your physicians and case managers, every day, to talk over your patients and their needs. Ifyou want the gold standard on MDR’s, go shadow the Med/Surg team on 3N & 3C at the 3C nurses station daily at 2pm. Their processes are solid and their entire team is engaged, which is why they were awarded thsi month for being ahead ofthe pack with the MDR process. My CHALLENGE to our other units is to watch the Med/Surg MDR and implement a small piece from their process OR the whole process to feel this positive change on your unit. Anyone who implements one or all of these initiatives on their units can text me, email me, call me, anything to come check it out and you will get Jimmy John’s next month as a thank you for implementing a positive change.

Happy Nurses Week!May 6-12 - join us throughout the week for fun activities!

Nurse Extern Meeting: Monday, May 15 from 12-1pm, 1 North Conference Room

PCTMonthly Meeting: Wed, May 17 from 7:15-8:15am: Auditorium, B Level

Scrubs Sales Event: May 17 from 7am-7pm and May 18 from 7am-5pm, 1 North Conference Room. Flyer for details

Stop the Bleed course for RMC colleagues: May 26th from 7-9am or 11am-2pm

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