INDEX
COVID-19 and our approach By Mark Perry We’ve done all we can to provide the best support for our customers, local communities and our people through the coronavirus pandemic, with safety, wellbeing and strong partnerships central to our approach. The pandemic has disrupted public life in ways none of us have ever experienced before and we’ve seen it as part of our responsibility to help make a difference during this time of crisis.
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2020-21 ANNUAL REVIEW AND FINANCIAL STATEMENTS