Royal Savoy_Guest information EN

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ROYA L SAVOY HOTEL &, SPA LAUSANNE Esteemed Guest, A touch of exclusivity, impeccable service and the absence of any special rules will make your stay at the Royal Savoy Hotel & Spa Lausanne even more enjoyable. The current situation requires the adoption of measures and restrictions in our establishment. Your health and as well as our employees are our top priority. Therefore, we have developed, based on the guidelines of the Federal Office of Public Health (FOPH) a series of principles of conduct. Our employees have been trained in the latest hygiene measures and we thank you for your understanding and support in this exceptional moment. Stay -

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If you experience symptoms at check-in or during your stay, such as a dry cough and fever, we ask you to declare yourself immediately at the front desk or by dialing "9" from your room. Please use the hand disinfectant provided each time you enter the hotel.

Hotel -

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Please use the hand disinfectant that is available throughout the facility on a regular basis. Please always maintain a distance of at least 1.5 meters between you and other guests in the hotel and the maximum number of people in private areas (if you are not wearing a mask). Avoid large groupings. Our staff will wear masks at every moment and gloves wherever necessary. You are kindly invited to wear a mask within the public areas of the hotel. We systematically and regularly disinfect all surfaces. Therefore, please do not use your own disinfectants on hotel furniture or delicate surfaces such aswood, leather or fabrics. Should you develop the symptoms of a cold during your stay with us, please inform the front desk by dialling "9" from your room and avoid all public areas. Our team will help you to make an appointment with a doctor.

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Catering -

We respect a distance of 1.5 meters between the tables. Please disinfect your hands before entering all our bars and restaurants. Masks are mandatory in all areas. You can remove it once seated at the table. We have adapted the breakfast buffet, which will no longer be self-service. Ourteams will be happy to serve you.

Spa du Royal -

We kindly ask our guests to change in their rooms. The Spa areas are open to hotel guests and the public. Please respect the rulesof physical distancing. Our therapists will wear masks during treatments.

Even if these measures do not quite match the style of the house, we remain true to our history, to our values and principles. Now more than ever, your stay at the RoyalSavoy Hotel & Spa Lausanne should bring you relaxation and well-being.

The management reserves the right to adapt these guidelines without prior notice. Version: 20th December 2021

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