Gaming for Africa Magazine - Issue 139 (Aug/Sept 2018)

South African Draft Gambling Bill Published The Final Straw for Tsogo Sun Western Cape Gambling Bill Proposes another Casino in Cape Town ICE Africa an ‘Ideal Platform’ to Explore Proposed National Gambling Amendment Bill in South Africa Tsogo Sun Sells Seven Casinos to HPF

Africa’s Hotel Sector Offers Potential for Further Growth over next Five Years – PwC report Celebrating Women in Gaming

PIC: INGRID BANNISTER

EDITOR Roy Bannister Editor-at-Large Bill Healey ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage.

Press releases are published in good faith and the publishers assume that information provided is correct.

Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme.

National Responsible Gambling Counselling Line – 0800 006 008

From the Editor:

AS THE countdown begins to the first-ever ICE Africa event, the excitement is palpable. For the first time ICE will be taking its world-renowned brand outside of London, and the African continent has merited this decision, based on gambling growth opportunities across the continent..

While ICE Africa will have its own distinct African flavour and feel, and can’t be compared to the scale of the world’s largest gaming gathering, ICE Africa will benefit from the professional approach that Clarion brings to all its global gaming events. ICE Africa will comprise an extensive learning agenda, world class training and staff development modules, products and services from leading gaming brands and extensive networking opportunities, in the same fashion that the global gaming industry has come to expect from this famous gaming-events brand. In fact, it is this professionalism that has seen gaming industry professionals from 59 countries globally, and 21 African countries pledge their early support.

To download the agenda, as well see the list of companies that will be exhibiting their gaming products and services at ICE Africa - visit www.iceafrica.za.com In other African gaming news, the South African industry will see some widespread changes take place as the Draft Gambling Amendment Bill has been published. Chief among the changes planned are the establishment of a National Gambling Regulator. To hear industry experts unpack the impact of the Bill, as well as planned changes to the Smoking Bill and how it will impact the gaming industry, be sure to visit ICE Africa - 24 & 25 October at Sandton Convention Centre Johannesburg.

See you at the most exciting gaming happening on the African continent. Register now - it’s free to attend - www. iceafrica.za.com Roy Bannister

Contents 2 2 4 6 6 8 10 10 12 14 14 18 18 20 22 24 24 26 26 28 30 32

South African Draft Gambling Bill Published The Final Straw for Tsogo Sun TCSJOHNHUXLEY installs World-Class Gaming Tables and Equipment in New Suncoast Privé Refurbishment ICE Africa an ‘Ideal Platform’ to Explore Proposed National Gambling Amendment Bill in South Africa Emerald Revamps Casino Privé Lounge Tsogo Sun Sells Seven Casinos to HPF Aruze’s Riaan Swart Celebrates 20 Years in the Industry Aruze Unveils new Muso Cabinet Africa’s Hotel Sector Offers Potential for Further Growth over next Five Years – PwC report Latest Slots Installations at South African Casinos by Novomatic Africa Aruze at 702 Walk The Talk Western Cape Gambling Bill Proposes another Casino in Cape Town Namibian players treated to IGT Slots Bonanza at Plaza Casino Celebrating Women in Gaming Gaming Industry Celebrates Mandela Day by Giving to Communities Sibaya Chairman acknowledged for Community Building SuzoHapp Appointment of Markus Prader GrandWest celebrates 75 years of SHAWCO with a Mobile Health Clinic Drive Transformation is Key to Development of Gambling Industry BMM Welcomes Obed Mathabe as Technical Compliance Manager for BMM South Africa List of African Gaming Regulators Who’s Who in the African Casino Industry

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South African Draft Gambling Bill Published Minister of Trade and Industry Dr Rob Davies has published a notice of intention to introduce the National Gambling Amendment Bill 2018 into Parliament under Government Gazette number 41787, notice number 742, dated 20 July 2018.

The draft bill seeks to: • Amend the National Gambling Act, No. Z of 2004, so as to amend certain definitions.

• Reposition the National Gambling Board to be a National Gambling Regulator.

• Transfer the regulation of bets on the national lottery, foreign lottery, lottery results and sports pools to the National Lotteries Commission.

• Prohibit dog racing and bets on dog racing.

• Strengthen the regulation of casinos, limited pay-out machines and bingo.

• Provide for the procedure for the forfeiture of unlawful winnings to the National Gambling Regulator.

• Provide for broad-based black economic empowerment in the gambling industry.

• Recognise self-regulation in the horseracing industry.

• Impose gambling advertising restrictions.

• Regulate the electronic form of bingo.

• Enhance the powers and duties of the gambling inspector.

• Provide for matters connected therewith.

The draft bill will be tabled during the second parliamentary term of 2018, and can be downloaded here: http://www.dti.gov.za/news2018/Gambling_Bill-2018.pdf

Dog racing and betting on dog races will be prohibited in terms of planned amendments to the National Gambling Bill.

The Final Straw for Tsogo Sun Adding its voice and substantial national presence to the global #nostraw campaign, Tsogo Sun will no longer be serving straws at any of its over 100 hotels (https://www.tsogosun.com/hotels) and 13 entertainment destinations (https://www.tsogosun.com/gaming-and-casinos) around the country.

PLASTIC STRAWS, which are not bio-degradable and are generally used for less than 20 minutes, are one of the many single-use plastic items that end up in our oceans, polluting the water and harming marine life. According to Greenpeace Africa, “Up to 12 million metric tonnes of plastic enter our seas worldwide every year. The sea is choking.” Straws also end up in stormwater drains, causing flooding, polluting waterways, littering the streets and ending up in our food chain.

Says Ravi Nadasen, COO of Tsogo Sun Hotels: “Although no confirmed worldwide figure is available, we do know that

America uses 500-million plastic straws daily; this is enough straws to wrap around the earth’s circumference a staggering 2.5 times a day. So when you consider that one plastic straw takes 500 years to decompose, if we continue to use straws as we do, by 2050 there will be more plastic in the ocean than fish. Straws are an item of convenience for most us, and we hope that, by not providing straws with drinks in our hotels, restaurants, casinos and entertainment destinations, our guests will be inspired to stop using straws altogether. We believe that, by changing our minds today, we can change hearts tomorrow.”

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TCSJOHNHUXLEY installs World-Class Gaming Tables and Equipment in New Suncoast Privé Refurbishment As part of the comprehensive new Suncoast refurbishment project the exclusive Privé rooms were unveiled for the very first time on 1st August 2018. Featuring world class gaming tables and equipment designed and produced

by TCSJOHNHUXLEY to compliment the interior décor, the Prive is a sophisticated and elegant addition to the casino.

THE TWENTY one gaming tables each feature the exclusive TCSJOHNHUXLEY Burlesque table range with gold themed bases and arm rests. Zebra Stone dark solid drinks rails mirror the dark and light wood paneling seen throughout the Prive. The layouts include a mix of rich blue, deep burgundy and caramel with each layout showcasing décor inspired patterns. The tables are finished with brass accessories which tie together the gold and blue carpets and geometric wall detailing. In addition to the stunning selection of gaming tables TCSJOHNHUXLEY also supplied Elite 2 winning number displays with customised graphics, Chipper Champ 2 chip sorting machines and Saturn Roulette Wheels.

The opening of Suncoast’s Prive also boasts the very first tables in the world to feature the exciting new Blackjack Elite progressive bet featured on three Blackjack tables throughout the Prive rooms, as well as two tables featuring the ever popular Poker progressive bet, Raise ‘em Poker Xtra. These two progressive offerings also include a unique Prive Mystery link between the games.

Fortuna Dougherty, Tables Manager at Suncoast Casino comments, “It has been a pleasure to work with TCSJOHNHUXLEY throughout our refurbishment project, the team have gone above and beyond to ensure every detail of the gaming equipment compliments our design concept. In addition, they have delivered an exciting and innovative progressive game offering which is sure to excite our customers and add to the player experience, setting Suncoast apart with the world’s first Blackjack Elite progressive tables. We are looking forward to working together on the remainder of the casino refurbishment and we are excited to welcome players to our luxurious new Prive.

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ICE Africa an ‘Ideal Platform’ to Explore Proposed National Gambling Amendment Bill in South Africa Dan Stone, Senior Marketing Manager at Clarion Gaming and one of the key figures behind the inaugural ICE Africa (24-25 October, Sandton Convention Centre, South Africa), has stated that the event represents the first truly comprehensive platform for the industry to discuss the proposed National Gambling Amendment Bill which was announced recently by South Africa’s Department of Trade and Industry (the dti).

THE BILL, which could potentially see much tighter regulations and stricter legislation for all gambling as well as a desire to ensure ‘no new forms of gambling’ in South Africa, has been discussed in various forms since 2016, but was given new clarity when it was bought to the table again recently. Commenting on its potential impact, Stone explained: “The proposed bill could see a dramatic shift with regards to every single sector of gambling in the country and we know, through talking with stakeholders in South Africa, that it will be of keen interest to anyone in the industry who wants to better understand the emerging markets on the continent.

“The first ever ICE Africa is perfectly positioned to provide a unique opportunity for regulators, operators and suppliers to meet, network and explore the finer details of how gaming in the country can progress in a strategic and sustainable manner. At this time, we already have a number of high profile regulators from across the region, alongside international representatives, who will be taking part in our two-day agenda discussing Africa’s most relevant gaming topics and how to deal with the advancing regulations happening across the Continent.”

In addition to the learning agenda, operators can also benefit from meeting faceto-face with regulators from nine countries in the region at ICE Africa’s networkAfrica program. Stone continued: “One of our premier ideas this year is networkAfrica, which chimes with the industry’s desire to focus on proposed legislation, like the National Gambling Amendment Bill, by creating an opportunity for operators to speak with regulators on licensing, increased collaboration and the development of African jurisdictions in four 30-minute slots. We will have representatives from South Africa as well as Botswana, Ghana, Kenya, Mozambique, Nigeria, Rwanda, Tanzania and Uganda, who will all be on hand to discuss the future and help to drive change and deliver a regulated industry which protects the interests of the consumer and the integrity of the region.”

He concluded: “Within the 49 page bill, there is key focus on every single type of gaming in South Africa, both legal and illegal, including lotteries, sports betting, casinos, bingo and many more. Our current speaker line-up already features a number of key figures from regulatory boards within the region, as well as from different sectors, and we aim to continue adding the most up-to-date speakers and learning and networking opportunities at ICE Africa, as well as a floor of product and service solutions to suit various verticals. The African gaming industry is at a crucial crossroads and, as more and more decision makers demand additional insight and information to these potential changes, ICE Africa will strive to provide an ideal platform with the industry’s most influential and reputable stakeholders to better weather this uncertain future.”

Among the regulators and thought-leaders already confirmed for this year’s ICE Africa are: Emmanuel Siisi Quainoo, former Chief Executive of the Ghana Gaming Commission, and Consultant and CEO of Evemanuel Genesis Ltd.; HRT Ali, National Lottery Authority, Ex-Chairman of Ghana Gaming Commission 2012-2016; Felix Mukaxe, Gaming Inspector, Mozambique Gambling Board; James Mpiirwe, Board Secretary, Uganda Regulatory Authority; Kwesi Boateng Assumeng, Head of Programmes Unit, Ghana Anti-Corruption Coalition; Master Maliro, Chairperson, Education and Training Sub Committee, Gaming Regulators Africa Forum; Potlako Mawande, Chief Operating Officer, Gambling Authority, Botswana; Susan O’Leary, CEO of Alderney eGambling, and Thulisizwe Johnson, Chief Executive, Botswana Gambling Authority.

For more information on the first ICE Africa and to register, visit the ICE Africa website: www.iceafrica.za.com

Emerald Revamps Casino Privé Lounge Emerald Resort & Casino recently unveiled its newly updated Privé lounge, bringing a fresh new look and feel complete with revised layouts of slots and tables to the casino floor, while maintaining the exclusive sanctuary that premium members are used to.

“ONE OF the many reasons that guests choose to play at Emerald Resort & Casino is to experience the highest maximum bets on offer in South Africa, and this has not changed. The upgrade of the Privé area has brought a different look and feel to the area’s atmosphere, elevating the sense of comfort so that players have an even more enjoyable gaming experience,” says Emerald Resort & Casino’s VIP/Privé Manager Karen Watt-Pringle. “The revamp speaks to the elegant lifestyle that comes with belonging to our premium Diamond and Gold Rewards loyalty programme.”

The Privé refurbishment was the perfect way to advance an on-going casino upgrade project. This augmented the introduction of our 101 new slot machines by introducing new bases throughout the floor, with the layout having an emphasis on spatial awareness. Tables still include Roulette, Baccarat and Blackjack.

“Guests will notice an even more elevated customer-centric approach with our new VIP team in place to further enhance and maximise the gaming experience. We’re proud to offer our guests the highest maximum bets in the country on our tables. We have received numerous favourable comments from our VIP guests regarding the changes Emerald Resort & Casino’s VIP/Privé Manager Karen and they are pleased that their favourite slots were not removed in the process. Guests are reconnecting and coming Watt-Pringle (seated front) and the VIP/Privé team. from afar to experience what we offer. It is exciting to be part of the Emerald renewal story,” says Karen.

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Cost: 2,500 USD

Gaming for Non-Gaming Teams 23 October For any land based operation, especially an integrated resort, the role of the non-gaming specialist teams is essential in providing an enjoyable customer experience. An understanding of the gaming sector and your own operation’s gaming business will help you during your interactions with clients and colleagues. This course looks at how the business operates and enables a better understanding of its terminology and stakeholders.

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Contact Joanna Hardley at joanna.hardley@clariongaming.com or +44 (0)20 7384 7823 for more information

It’s time.

Tsogo Sun Sells Seven Casinos to HPF South Africa’s largest hotel and casino operator, Tsogo Sun, has sold seven of its casino and hotel businesses, including flagship operation Montecasino, to Hospitality Property Fund (HPF) in a shares-and-subscription deal worth R23 billion.

Tsogo Sun’s flagship operation, Montecasino, is included in the sale.

In a statement released by Tsogo Sun on the Stock Exchange News Service the hotel operator said that the transaction was in line with the board’s strategy to restructure Tsogo Sun into three separate and distinct operating divisions, being a property division, a gaming division and a hotel management division.

“The board anticipates that the separation of Tsogo Sun into these three focused divisions – and separate listed entities – will unlock value and provide greater investment choice for Tsogo Sun shareholders. “On conclusion of the transaction, Hospitality is expected to own investment properties with a total fair market value of about R36bn,” the company said in the statement.

Tsogo said upon completion of the transaction, it would hold about 87 percent of the shares in HPF. “It is Tsogo’s ultimate intention to unbundle their shareholding in Hospitality to its shareholders and has warranted to Hospitality to do so at a time and in a manner that does not have any adverse consequences to Hospitality,” it said.

Tsogo said that it had appointed PSG Capital as the independent expert to make the appropriate recommendations in the form of a fairness opinion as required in terms of the JSE Listings Requirements. “The independent expert is in the process of finalising its opinion on the transaction, which opinion, together with the views of the board on the transaction will be detailed in the circular to be sent to Tsogo shareholders.

“Based on the initial assessment of the transaction, subject to the independent expert opinion, the board is supportive of the transaction,” it said.

Tsogo revealed earlier this year that its investment spending in the year to March had declined to about R3.25bn.

Those investments included the purchase of Gameco in exchange for shares and R1.7bn in cash, according to a report by Bloomberg.

The company said that its net debt had increased 4 percent to R12.5bn, compared with R3.58bn at the end of 2013, according to data.

Tsogo’s chief executive Jacques Booysen had also expressed the company’s intentions to expand further into Africa, with plans to open a Garden Court in Zambia, and a Southern Sun Hotel in Ghana. Tsogo shares ticked up 1.31 percent on the JSE yesterday to close at R20.92.

The casino and hotel properties involved in the sale are: Montecasino Precinct: Montecasino, Palazzo, Southern Sun Montecasino, SunSquare Montecasino, Palazzo Towers East & West Offices and The Pivot Offices; Gold Reef City Casino Precinct: Gold Reef City Casino and Southern Sun Gold Reef City; Silverstar Casino Precinct: Silverstar Casino and Southern Sun Silverstar; Suncoast Casino Precinct: Suncoast Casino, Suncoast Towers and SunSquare Suncoast; Blackrock Casino Precinct: Blackrock Casino and Garden Court Blackrock; Emnotweni Casino Precinct: Emnotweni Casino, Southern Sun Emnotweni and StayEasy Emnotweni; and The Ridge Casino Precinct: The Ridge Casino, Southern Sun The Ridge and StayEasy Emalahleni.

08 I Gaming For Africa I

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Botswana Hosts 14th Annual GRAF Conference The picturesque African country of Botswana played gracious host to the recent GRAF (Gambling Regulators Africa Forum) Conference. Drawing numerous delegates from African member states like Malawi, Zimbabwe, Mozambique, Botswana, Ghana, Seychelles, Swaziland, Angola and South Africa, the annual GRAF Conference has as its main focus, the discussion of pertinent issues relating to the regulation of gambling on the African continent.

Delegates to this year’s event were treated in spectacular fashion to African hospitality. The conference was officially opened by Hon. Moiseraele Goya, Bostwana’s Assistant Minister of Investement, Trade and Industry, whereafter Botswana Gambling Authority’s CEO Thulisizwe Johnson provided the introduction to a memorable conference, followed by GRAF Chairman Bheki Mhlambo, who is also CEO of South Africa’s Mpumalanga Economic Regulator.

The progarmme also included a presentation by André Wilsenach, UNLV (University of Nevada,Las Vegas) Executive Director of International Center for Gaming Regulation and a Master Class on gaming Regulation from GLI Africa.

(SOCIAL PICTURES COURTESY OF NAZLEE FREDERICKS FROM CLARION)

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Africa’s Hotel Sector Offers Potential for Further Growth over next Five Years – PwC report Africa’s hotel sector has the potential for further growth over the next five years. An increase in the number of foreign and domestic travellers, as well as an expansion in a number of hotel chains on the continent, reinforces the hotel sector’s untapped potential for business growth.

Key findings from PwC’s eighth edition of the Hotels outlook: 2018-2022 are: • South African hotel room revenue is expected to expand to R21.8 billion in 2022, up 5.6%, compounded annually, from R16.6 billion in 2017.

• The total number of travellers in South Africa is expected to reach 19.5 million by 2022, a 4% compound annual increase from 16 million in 2017.

• Overall, hotel room revenue in South Africa rose 4.6% to R16.6 billion in 2017. Overall, room revenue in South Africa is expected to expand at a 5.6% compound annual rate to R21.8 billion in 2022.

• While the fundamentals affecting tourism to South Africa remain favourable, helped by an improving global and local economy, it is impacted by other factors like the water shortage in Cape Town.

These are some of the highlights from a report issued recently by PwC on Africa’s hotel sector. PwC’s eighth edition of the Hotels outlook: 2018-2022 includes information about hotel accommodation in South Africa, Nigeria, Mauritius, Kenya, and Tanzania. The report projects that hotel room revenue for the five markets as a group will increase at a 7.4% compound annual rate to R50.5 billion in 2022 from R35.2 billion in 2017.

Pietro Calicchio, Hospitality Industry Leader, PwC Southern Africa, says: “Tourism to the African continent has proven to be resilient in the face of economic and political uncertainty, impacts of droughts and other regulatory changes. The opportunities are aplenty for this industry to enjoy further growth albeit at a more modest pace. However, as we continue to see there are also a number of challenges facing each country.

This is an industry that is reactive to the smallest change in political, regulatory, safety and sustainability matters.”

South African hotel room revenue is expected to expand to R21.8 billion in 2022, up 5.6%, compounded annually, from R16.6 billion in 2017. The growth in hotel rooms in South Africa, remains similar to that forecast in our 2017 Hotels Outlook with an additional 2 900 rooms to be added over the next five years. We also forecast occupancy rates to continue to grow over the forecast period and to reach 62.5% in 2022.

International visitor numbers to South Africa continued to grow with a 2.4% increase overall. The outlook for 2018 remains positive albeit at lower percentages than experienced in 2016. The report projects that the number of foreign visitors and domestic tourism will increase by 5.3% in 2018. The total number of travellers in South Africa is expected to reach 19.5 million by 2022, a 4% compound annual increase from 16 million in 2017. “There is also continued debate on further relaxation of visa requirements for international visitors and this may impact on our forecast growth,” Calicchio comments.

After jumping 38% in 2016, visitors from China to South Africa fell 17% in 2017.

Travellers from India rose a modest 2.7% in 2017, well below the 21.7% increase recorded in 2016. Of non-African countries the UK is still the largest source of visitors to South Africa at 447 901 in 2017, contributing to the overall growth of 7.2% in visitors from non-African countries in 2017. Of African visitors, the largest number came from Zimbabwe at 2 million, followed by Lesotho at 1.8 million and Mozambique at 1.3 million.

While the fundamentals affecting tourism to South Africa remain favourable, helped by an improving global and local economy, it is impacted by other factors like the water shortage in Cape Town. As there is little historical precedence, it is difficult to project the impact of the drought on tourism. Although bookings were down in Cape Town, overall tourism to South Africa held up during the festive season and actually 12 I Gaming For Africa I

August / September 2018

picked up in the first quarter of 2018. Hotels in Cape Town are taking a number of steps to conserve water.

If the winter rainfall continues at the current rate, the crisis may be limited in scope.

Nigeria is expected to be the fastest-growing country over the next five years. A number of new hotels are scheduled to be opened during this time.

Continued improvement in the domestic economy will also lead to faster growth in guest nights.

Kenya, Tanzania and Mauritius should be the next fastest growing, with compound annual increases of 9.6%, 9.1% and 7.2%, respectively. South Africa is projected to be the slowest growing market with a 5.6% compound annual increase in room revenue.

Hotel accommodation: South Africa – Nigeria – Mauritius – Kenya – Tanzania Overall, hotel room revenue in South Africa rose 4.6% to R16.6 billion in 2017. Fivestar hotels had the highest occupancy rates in the market in 2017, at 79.5%. While the average daily rate (ADR) growth for five-star hotels slowed in 2017 (R2,6 million), as it did for the market as a whole, the 8.8% increase was still well above the increase for three- and four-star hotels, reflecting the impact of the high occupancy rate for five-star hotels.

With a number of four-star hotels opening in 2017, available rooms increased 1.8%, the first rise since 2013. Most of the hotel openings scheduled for the coming years will be four-star hotels, leading to a projected 2.4% compound annual increase in available four-star rooms over the next five years – 76% of the total increase in available rooms for all hotels in South Africa. Three-star hotels accounted for 31% of total hotel room revenue in 2017.

The hotel markets in Nigeria and Mauritius continued to perform well in 2017 with both achieving double-digit growth whereas Kenya and Tanzania had decreases in room revenue. For the forecast period as a whole, the number of available rooms in Nigeria will rise from 9 700 in 2017 to 12 600 in 2022, a 5.4% compound annual increase – still the largest expansion of any country in the report.

Hotel room revenue in Mauritius increased by 12.7% in 2017 and the country continues to experience growth in the number of foreign visitors. Hotel room revenue is projected to grow at a 7.2% compound annual rate to 2022.

Kenya experienced a drop in visitors following the national elections in August 2017 but recovery was already seen in December with an increase in visitor numbers resulting in 9.9% overall growth. However, this was not enough to boost overall room revenue, which showed a 13.5% decline in 2017. Going forward, tourism in Kenya is expected to increase at a 6.9% compound annual rate, rising to 2.06 million in 2022 from 1.47 million in 2017.

Tanzania’s hotel room revenue amounted to US$206 million in 2017, a decline of 5.5% over 2016 due to a drop in guest nights. However, we expect guest nights to grow in 2018 and forecast revenue growth of 10.2% for 2018.

The hotels and tourism sectors in each of the countries in our report are all showing signs of continued growth over the forecast period. Tourism remains an important part of each economy. However, the smallest change or disruption can have a fundamental impact on the future growth of each market. “It is therefore important that investors, hotel operators, tourism bodies and governments continue to work together to grow this important industry and ensure its sustainability so that all stakeholders derive the maximum benefit from it,” Calicchio concludes.

Full report can be downloaded here, courtesy of PwC: https://www.pwc.co.za/en/assets/pdf/hotels-outlook-18-2022.pdf

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Emperors Palace Emperors Palace Casino installed two Novomatic V.I.P Lounge machines a year ago and they performed so well that Emperors ordered 10 more of these machines.

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The Ridge Casino “Novomatic Africa recently installed four new Novomatic Scorpions on our casino floor at Tsogo Sun’s The Ridge Casino – the first of its kind and our guests are loving it.

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Aruze at 702 Walk The Talk Aruze Gaming Africa joined the over 50,000 participants who braved the chilly morning in Emmarentia to walk for a better South Africa recently at the 702 Walk the Talk charity event.

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Gambling Bosses slam Bill that would see another Casino in Cape Town Casino bosses have slammed the Western Cape government’s proposed legislation that allows for the relocation of casinos, saying if implemented it could lead to a massive decline in gambling revenue, overall profits and a loss of jobs.

THE DRAFT Western Cape Nineteenth Gambling and Racing Amendment Bill, 2018, seeks to amend the Western Cape Gambling and Racing Act, 1996 (Act 4 of 1996). The new legislation would permit the moving of existing casinos to other areas. Casinos were established in five of the province’s district municipal regions, and owners were each granted a licence to operate a casino exclusively for a 10-year period in a designated area. The exclusivity periods have now expired.

There are now proposals to make casino licences available in the City’s eastern region (Somerset West, Strand) and in the Table Bay and Tygerberg area.

Anthony Leeming, chief executive of Sun International, said relocation by competitors would have a negative impact on GrandWest Casino. If the bill was passed into law “any of the four licensed outlying casinos will be allowed to apply to the Western Cape Gambling and Racing Board for amendment of their licenses”.

“The amendment, if granted, will permit the respective casino operator to relocate their licensed operations from their existing locations in the outlying areas to the newly established Table Bay and eastern region.” He said GrandWest Casino, the metro licence holder, could see a decline of 24% of gross gambling revenue. “The headcount will likely decline by 15 to 20%.

“The majority of job losses will be from the casino, but a drop in footfall will result in additional and similar job losses in the supporting... operations at GrandWest, as many of these businesses are entirely dependent on footfall generated by the casino.” The closure of one or two of the outlying casinos would lead to retrenchments and hit local economies hard.

“If Worcester is to close, 92 employees are forecast to lose their jobs alongside a reduction of R9 million in supplier spend.” In terms of the bill, “economic opportunity fees” would accrue to the holder of a casino operator licence as a direct result of a casino relocation.

Jacques Booysen, Tsogo Sun chief executive, said: “We have seen the draft legislation and will submit our comments in terms of the process, with comments due by July 31. We are supportive of the possibility of relocating outlying casinos into the metropole as long as this is done in a manner that makes commercial sense for us.”

Western Cape Finance MEC Ivan Meyer said the bill had been proposed for several reasons, but referred the Cape Argus to his office. Denis Joseph, chairperson of the legislature’s finance committee, said the bill was yet to be tabled before the committee.

Namibian players treated to IGT Slots Bonanza at Plaza Casino

IGT Africa together with Plaza Casino Namibia, recently held a 2 day Slots Bonanza Promotion to introduce and engage their customers to the newly placed IGT games on their floor. The promotion gave players an opportunity to win an array of exciting IGT prizes, with two lucky draw jackpots taking place on each night. “The games have been well received by the players and in turn this has had a positive impact on the casino performance. Some of the games placed on the floor include, Swordsman, Fortune Ingot, Jade Fortune, Venice Masquerade, and Goddess of Valhala. We are delighted at the positive feedback and success of the promotion,” said IGT Africa’s Ayanda Qalinge.

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Celebrating Women in Gaming August is Women’s Month, and we pay tribute to a few of the numerous women in the gaming industry that have carved careers for themselves in this exciting industry. While GFA would love to celebrate each and every woman’s role in the industry regardless of position, we have selected a few to represent the achievements possible in this industry.

Rehana Sayed, Tables Shift Manager Silverstar Rehana is a very motivated individual who constantly shows passion for the job that she does. She is an excellent communicator who works well under pressure and is able to remain focused even in extreme circumstances. As a faithful believer in teamwork, she consciously respects and honours the contributions made by all in the pursuit of excellence. Consistently setting goals for herself, and strategically working towards achieving them, assist her in being able to motivate and lead other passionate individuals. In all the leadership roles she has been in, she has consistently shown herself to be reliable, creative and passionate. Rehana always places great emphasis on teamwork, growth, accountability and the principle: HOW CAN I SERVE YOU? When asked who the most influential people have been during her career, Rehana says: “All the women that I’ve worked with over the years. Women who were/ are single parents, working full-time and rocking it in this industry. Women who had been abused and beaten down yet they pushed on and not only made a success of their lives, but turned around and mentored other women such as myself to achieve success too. These are the women who continue to inspire me and encourage me to do the same.”

Ilze Morton, HOD Compliance, Silverstar Casino Ilze moved to Krugersdorp when she was three and been living there ever since. She studied a Diploma in Hotel Management at Damelin, followed by University of Johannesburg study in Human Resource Management and completed her degree in 2005.

She worked in HR for a while after that and then joined Silverstar Casino in 2009, worked her way up and until her appointment as Compliance Manager in 2015.

When asked what the most rewarding part of her job is, Ilze says: “Knowing that my work, in an industry often criticized, can also give back to the community.”

Women in Gaming: Sun International’s first female Gaming Manager on challenging the Status-Quo Elmarie Van Wyk, Gaming Manager, Flamingo Casino Throughout August South Africa celebrates Women’s Month and to honour the work of women within the industry, ICE Africa is showcasing the inspiring work across gaming’s many sectors. From the world of casinos, Elmarie van Wyk, Gaming Manager at Sun International’s Flamingo Casino discusses her inspiring success in a previously male-dominated industry and why it’s important to embrace new methods in the face of modern challenges.

She explained: “The Casino industry, especially Gaming has historically been predominantly male. My proudest achievement has therefore been when I was given the opportunity to become Sun International’s first female Gaming Manager.

I am a pro-active, motivated, goal-driven and confident person and love what I do - every day is different.”

Elmarie van Wyk has a wealth of experience in the gaming and leisure industry and has experienced a number of major technological developments with Sun International during her more than 13 year career with the company. Commenting on current innovations in the industry, she said: “I am able to work with some of the latest and greatest technology and get to ‘play every day’. I am not afraid to try new things and am always looking for more effective ways to deal with every day challenges. I believe that my passion positively influences others working closely with me. It encourages the need to challenge conventional thinking and become more creative and innovative and as such, positively impacts the business.”

She concluded: “I would like to leave young aspiring professionals with the following: If you believe in yourself, you can do and be anything you want to be. You can and will succeed if you are willing to take risks, accept when you fail, get up when you fall and try again. Trust in yourself and your abilities, you can do it!”

ICE Africa will comprise an extensive learning agenda, world class training and staff development modules, products and services from leading gaming brands and extensive networking opportunities. Supporting partners for ICE Africa include, the South African Bookmakers’ Association, the Western Cape Bookmakers Association, the Industry Group for Responsible Gambling and the European Casino Association.

For more information on the first ICE Africa and to register, visit the ICE Africa website: www.iceafrica.za.com 20 I Gaming For Africa I August / September 2018

Gaming Industry Celebrates Mandela Day by Giving to Communities IGT’s 67 Minutes for Mandela

In line with 67 Minutes for Mandela, and to celebrate Nelson Mandela’s Centenary , IGT has partnered with The Grace Factory, a non-profit organization that looks to make a difference in the lives of tiny babies and mothers across the country. The Grace Factory provide maternity packs to new moms in government hospitals and clinics. These packs include an outfit, beanie, blanket, socks, nappies, wet wipes, bum cream, aqueous cream, baby soap, face cloth and maternity pads. IGT packed and sponsored 140 maternity packs, and together with the Grace Factory Team visited the Charlotte Maxeke Hospital to hand out the maternity packs to the new moms. Often children are born into this world without the bare necessities and we hope that through this initiative we, as IGT may be giving a child and mother a hopeful, happy start.

Garden Route Casino Celebrates Mandela Day Tsogo Sun’s Garden Route Casino celebrated Mandela Day early by sponsoring Mossel Bay School, Erika Primary and Ridgeview Primary with brand new school shoes. A total of 150 shoes were donated to kids across all three schools.

“Having a quality pair of school shoes that fit properly is essential.

Not only does this help to keep kids comfortable during class so they can concentrate better on what is being taught, but because their feet are still growing, the wrong shoes can cause lifelong damage. With their new shoes, the kids at the three schools can now play and learn in comfort,” says HR Manager, Chandika Hoolblal

22 I Gaming For Africa I

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Sibaya Chairman acknowledged for Community Building The management and staff of Sibaya Casino and Entertainment Kingdom congratulate their Chairman, Vivian Reddy who has received an international lifetime achievement award for social cohesion, philanthropy and business success. The award was presented to him at the House of Commons in London recently.

The award acknowledges individuals who have made a difference in their local communities. Over the years Reddy, who is also the owner of the Edison Foundation, has been involved in numerous charity and social cohesion projects. Amongst these are the We Are One Festival which unites people from diverse backgrounds in a two-day sports festival. As a trustee of the Sibaya Trust, he has also worked to uplift and improve the quality of life of children in underprivileged communities through feeding schemes and upgrades to child care

centres, and supported programmes to improve maths and science education in the KwaZulu-Natal province.

Pictured here with Mr Vivian Reddy are Dr Jacob Ravibalan, Chairman: World Tamil Organization, and Teresa Villiers, a representative of the British Parliament.

For more information visit www.suninternational.com or follow Sibaya on www.facebook.com/yoursibaya or on Twitter @SibayaCasino

SuzoHapp Appointment of Markus Prader SUZOHAPP is pleased to introduce Markus Prader as its new Business Development & Key Accounts Manager for the region covering Europe, the Middle East and Africa (EMEA). Prader’s appointment became effective August 13, 2018. He is based in Europe.

PRADER BRINGS with him significant experience in and contributions to the global gaming industry. He spent 7 years as Business Development Director at Crane Payment Solutions.

He also held a number of senior positions in casino operations around the world, ranging from Harrah’s (Rio) and MGM Grand in Las Vegas to Tsogo Sun and Gold Reef Resorts in South Africa to Storm International and Russian Gaming Industries in Moscow.

Prader founded MP Gaming in South Africa and he was a partner at Tajitsu Industries, a predictive analytics and AI company, based in Gothenburg, Sweden.

“We are pleased to have Markus join our growing team in Europe,” said Goran Sovilj, EVP Gaming & Amusement EMEA at SUZOHAPP. “He brings a wealth of knowledge and experience to the organization.”

As part of his new role at SUZOHAPP, Prader will focus on customer relationship development in the promising DACH portion of Europe, which includes Germany, Austria and Switzerland.

“The appointment of Markus is in alignment with our strategy to further improve the support for our key customers in the region,” noted Wilbert Bieleman, Managing Director of SUZOHAPP EMEA. Prader is looking forward to this new challenge. “I am very excited to join a growing and dynamic company like SUZOHAPP and look forward to having a meaningful impact on the business!”

24 I Gaming For Africa I August / September 2018

GrandWest celebrates 75 years of SHAWCO with a Mobile Health Clinic Drive The University of Cape Town’s SHAWCO (Students’ Health and Welfare Centres Organisation) is celebrating 75 years of providing healthcare, thanks to sponsors like GrandWest.

SHAWCO IS a non-profit organisation that provides primary healthcare to 5 000 previously disadvantaged patients in the Western Cape and rural Eastern Cape every year. The organisation uses fully equipped mobile clinics so that patients can be treated close to their homes.

GrandWest is the organisation’s largest sponsor in recent years, having donated more than R21million to SHAWCO Health over the last ten years. GrandWest’s sponsorship to date has allowed for 137 clinics to be run, treating 2442 people with 889 student volunteers.

To celebrate this 75-year milestone, GrandWest, through its funding, supported a 750km for Health rural mobile health outreach in the Western Cape.

“This was a heart-warming initiative,” says Heidi Edson, Group Socio Economic Development Specialist at Sun International. “These clinics manned entirely by volunteers - 40 student volunteers, volunteer doctors, occupational therapists, nurses and dentists - travelled 750km around the rural Western Cape providing medical assistance to more than 500 patients over four days,” she said. “They reached communities that have suffered healthcare inequality and are in need of basic health screening and education. The mobile clinics focused on vaccinations, testing and referrals,

From l-r: Mervyn Naidoo – General Manager of GrandWest, Gavin Joachims – Director SHAWCO, Tamaryn Green - Miss South Africa, Dr Hassen Adams – Chairman Sunwest. medical screening, prescription of medication and health education.”

On 18 July 2018, Mandela Day, SHAWCO hosted the opening of the SHAWCO exhibition at the South African Jewish Museum in Cape Town, attended by the recently crowned Miss South Africa, Tamaryn Green, on behalf of Sun International. The exhibition called 75 years of Touching Lives: The SHAWCO Story, features photographs, newspaper articles, interviews, and anecdotes

by SHAWCO student volunteers (past and pres-

ent), the UCT community, and people living in the communities where SHAWCO works. The exhibition will be open to the public on 19 July 2018 until 30 September 2018.

“We are honoured to be in a position to support such a worthwhile organisation,” said Edson. “Since its establishment in 1943, SHAWCO has become a pillar of healthcare in the province. We hope to remain involved as they provide essential healthcare to people who need it most.”

Transformation is Key to Development of Gambling Industry The North-West Gambling Board in its efforts to create Socio-Economic opportunities for the marginalised and previously disadvantaged individuals met with the B-BBEE Commission in Pretoria, Gauteng on Monday 30 July 2018.

THE PRIMARY objective of the meeting was part of the ongoing stakeholder dialogues aimed at fostering good relations with various key stakeholders and licensees, encouraging active participation and addressing various challenges affecting Black shareholders in the industry.

“Whilst strides have been made in the last twenty-four years, issues such as fronting or fronting practices continue to be an area of concern for the Board and we are saying that, that needs to

change,” CEO of the North-West Gambling Board, Mr Oliphant said.

Mr. Oliphant insists failure to deal with lack of transformation and fronting will have far-reaching ramifications for the industry in near future.”Fronting in its all forms and sizes must be nipped in the bud,” Mr. Oliphant maintained.

The two parties have agreed on a collaboration which will include the B-BBEE Commission advising the North West Gambling Board on issues relating

26 I Gaming For Africa I August / September 2018

to possible fronting and licensing conditions. As part of a Memorandum of Understanding to be signed between the two regulators, the NWGB will also be referring cases to the commission for investigation and review. The mandate of the Board is to regulate the industry and to ensure Socio-Economic benefit to the people of the North West. The Gambling Board and the Commission have agreed to strengthen relations and address any form of misinformation or malpractice in the industry.

Gaming Industry Appointments BMM Welcomes Obed Mathabe as Technical Compliance Manager for BMM South Africa “BMM Testlabs, the world’s best gaming testing laboratory and technical consultancy, is pleased to welcome Obed Mathabe to our South African office and test lab based in Kyalami, Midrand as Technical Compliance Manager.”

Zeena Rossouw, VP, Operations & Sales Africa commented, “We are very pleased to welcome Obed to BMM South Africa to join our established Technical Compliance Management team. With his prior experience in Gaming Technical Management in the Operator space, Obed brings with him vast knowledge and product familiarity accumulated over his many years in the business.”

Mathabe obtained a Certificate in Management Development Program, NQF 6 issued by the University Stellenbosch. He has extensive skills in Advantage Machine Accounting and Casino Management Systems. Mathabe has held positions as a Gaming Technical Manager at Tsogo Sun and at Silverstar Casino and also as Lead Technician at Tsogo Sun. Rossouw continued, “Obed’s ability to be client focused, coupled with his strong aptitude for product compliance in the Technical Compliance domain is a strong suit to be added to our BMM office in South Africa.”

Kirk White, EVP & General Manager APAC & Africa added, “Having someone with Obed’s experience joining our growing team in South Africa is great for BMM as we continue to expand our business in 2018. The demand for our on-site inspection and compliance testing services have increased dramatically in the last 6 months as a result of our commitment to deliver quality services on time for our customer base. This covers Casino & LPM games, bingo products, gaming systems and online sportsbetting for all of Africa.”

Obed Mathabe, Technical Compliance Manager: obed.mathabe@bmm.com m: (+27) 60 995 2461 t:(+27) 11 466 9419

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TEL FAX/EMAIL 3 POINT GAMING Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za ACE SUPPLIERS Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za 24/7 Support: (011) 514 5050 support@aces.co.za UMAFRIKA TECHNOLOGIES Managing Director – Mike Alexander (011) 997 4208 mike.alexander@umafrika.co.za Sales Manager – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Manager – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING AFRICA General Manager: Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager: Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Africa Business Development Consultant: Peter Lobban (011) 466 3388 Peter.lobban@aruzegaming.co.za Compliance Manager: Ann-Marie van Heerden (011) 466 3388 annemarie@aruzegaming.co.za Product Compliance Manager: Grantham Daniels (011) 466 3388 gratham.daniels@aruzegaming.co.za Technical Manager: Theunis Malan (011) 466 3388 theunis@aruzegaming.co.za ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS MD Steve Diversi +27 82 5651238 steve@customgaming.co.za Operation Manager: JP Morton +27 11 805 0005 jp.morton@customgaming.co.za Deputy operation: Vincent Tokwe +27 11 805 0005 vincent@customgaming.co.za Technical; 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28 I Gaming For Africa I August / September 2018

List of S.A. Gaming Legislators & Associations PROVINCE

CONTACT

TELEPHONE

FAX

WEBSITE

NATIONAL GAMBLING BOARD LOTTERIES BOARD EASTERN CAPE

Ms Caroline Kongwa (Accounting Authority) Ms Charlotte Mampane (CEO) Adv. Ncumisa Mayosi (Chairperson) Mr. Mabutho Zwane (CEO) Mr Oompy Goeieman (Acting CEO) Mr Dali Mjila (Chairperson) Mr Primo Abrahams (CEO) Ms. Althea Lapoorta (Chairperson) Mr Tiego Kgomo (Chairperson) Mr. Nathan Oliphant (CEO) Mr Bheki Mlambo (CEO) Mr. Mdoda Eric Mbhele (Chairperson) Mr. Mashile Mokono (Chairperson) Mr Gregory Makoko (CEO) Mr Mxolisi Zwane (Chairperson) Mr Steven Ngubeni (Chief Executive Officer) Ms Sibusisiwe Ngubane (Chairperson) Ms Portia Baloyi (CEO) Mr Dhilosen Pillay (CEO) Mr Dhilosen Pillay (Chairperson) Adv. Themba Ngobese CEO

010 003 3475 012 432 1300 043 702 8300 0437 028 300 053 832 0490 053 832 0490 021 480 7400 021 480 7400 018 381 3215 018 381 3215 013 750 8000 (013) 750 8000 015 230 2300

0866185729 012 362 2591 043 748 2218 0437 482 218 053 830 4838 053 830 4838 021 422 2603 021 422 2603 018 381 4421 018 381 4421 013 750 8099 013 750 8099 015 295 3566 015 230 2300 011 581 4900 011 581 4900 086 501 8126 086 501 8126 051 404 0322 051 875 2460 +27(0)11 011 9091

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