Gaming for Africa Magazine - Issue 155

Page 30

GRANDWEST CASINO and ENTERTAINMENT WORLD GOES GREEN saves costs and improve efficiencies The largest entertainment destination of its kind in South Africa, GrandWest Casino and Entertainment World has embarked on a new and exciting business initiative. NOT ONLY is GrandWest contributing to a healthier environment by going green, but the entertainment world has also buffed up their security systems, ensuring safety and efficiency throughout their operations with the robust services of Malope Monitoring Solutions Electronic Key Boxes. Malope Monitoring Solutions is the leading provider of secure electronic compliance monitoring solutions in Africa, founded by the renowned expert of CEMS and Security; Mr Maketse Hosea Malope. After leading Zonke Monitoring Systems for fourteen (14) fruitful years, his attributes include exceptional dedication to offering world class solutions, which include: • Central electronic monitoring system – eMonitor • Electronic Key Control solutions • Licensing and Compliance system • Custom solutions according to user needs GrandWest now enjoys utilising Electronic Key Boxes, which have changed their approach significantly and promoted going green; no more paper trail and wasted time on signing keys in and out, leaving many discrepancies to question

should an incident occur and require further investigation. Shift change time has decreased significantly, thus improving operations time. Before the installation of Electronic Key Boxes, GrandWest had 2 security officers on duty for each of the 3 shifts in a day. The solution is now saving the manpower cost of 6 security officers. It has allowed GrandWest to deploy security officers to perform functions they were initially trained for, which are to secure the property, patrons and other assets. GrandWest also cut physical key register books by 100%. Some leisure enjoyed by GrandWest through this solution include but not limited to: • Sustaining and supporting the “Go Green” global initiative by doing away with paper tracking of keys which provides no

accountability. • Accurate reporting that provides real-time feedback, making key tracking a breeze. • Easy allocation/revocation of key access to staff. • Real-time email alerts to the manager/ supervisor should a key not be returned at the end of the shift. • Dual authorisation for high security keys. “GrandWest Casino and Entertainment World is not only a proudly South African company; it gives back to the community by supporting South African BBBEE businesses. As we approach the countdown that will mark 3 (three) years of providing efficient and cost-effective solutions in June 2021, Malope Monitoring Solutions look forward to a longstanding business relationship with GrandWest and Sun International Group to the benefit of both entities. We look forward to providing similar solutions to the rest of Sun International properties”, said Hosea Malope. For more information please contact: Kgomotso Malope: Public Relations Officer Mobile: +27 76 896 9748 Email: trixie.communications@gmail.com OR info@malopems.com

Online Gambling and Betting Fraud in South Africa Continued from page 26 Another effective fraud prevention tool used by Bookmakers, is to verify the digital identity and footprint of a punter to give a complete picture of , by means of: • IP analyses including proxy and VPN detection which can disclose a lot about an individual’s internet usage, location, and potential for fraudulent activity. • Email address: ascertain when an email address was created and whether any social media accounts are linked thereto. • Device fingerprinting: collecting all the available parameters of a device being used as some of them will immediately indicate questionable usage. In Mark Tipping’s experience, most online betting frauds can only be realised once payment is made to the fraudster. At this point, additional documents may be needed to be submitted by the patron before payment is made, including

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Gaming For Africa

proof of residence and proof of bank account details. In instances where non – South African punters are prohibited by Bookmakers from betting, these processes make it more difficult for these players to withdraw money from the platform without being detected. The South African online betting industry is a heavily regulated industry and this, together with the various measures to prevent and detect fraud discussed above, has significantly reduced the risk of fraud being perpetrated by punters. As technological advances continue to be made, online betting companies will consider new ways to prevent fraud and abuse but are inherently limited by the cost versus benefit considerations of this technology. If online gambling ever gets the green light to operate in South Africa, online operators would be wise to implement strong controls to prevent and detect fraud. GRIPP Advisory has a vast amount of collective experience in providing advisory services to the gambling industry of South Africa

and other African countries. This, together with the firm’s close strategic alliances with forensics specialists, places GRIPP’s Investigations service offering in a strong position to assist clients throughout Africa (including both online and traditional gambling and betting companies) with the full life-cycle of preventing, detecting and investigating unethical activities. Our Investigations services include, but are not limited to, investigating fraud, corruption and other irregularities, fraud and corruption risk assessments, internal controls reviews, auditing of anti-bribery management systems and recovery and remedial action. Contact the Authors/Contributors: Justin Wiles CA(SA), CFE, FP(SA), Forensics Lead: justin@grippadvisory.co.za Jayshika Nagindas LLB, CFE, Specialist: jayshika@grippadvisory.co.za Mark Tipping, Gaming Consultant: tippingmark@outlook.com June / July 2021


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