Gaming for Africa Magazine - Issue 136 by Gaming for Africa

ICE Africa Launches - Date Set for 24 & 25 Oct, Johannesburg Construction Starts on New R100m Eastern Cape Casino

Aristocratâ&#x20AC;&#x2122;s Dragon Link Arrives in Africa Avani Hotels & Casinos Entrench Luxury Gaming Brand Across Africa

Jacob Montshioa appointed North West Gambling Board Acting CEO as Board Bids

Kiron & Phumelela Sign African TV Deal

Farewell to Fortune Sekgapane

PIC: INGRID BANNISTER

EDITOR Roy Bannister CONSULTING EDITOR Tom Learmont ACCOUNTS & Administration Fax: 086 648 1634 Email: afrogame@mweb.co.za PUBLISHER & Advertising Headstart Productions P.O.Box 607 Langebaan 7357 Fax: 086 648 1634 Cell: 082-468-8622 e-mail: afrogame@mweb.co.za LAYOUT AND DESIGN Nicole Cook Email:nicole@graphicd.co.za PRINTED BY Headstart Productions GAMING FOR AFRICA is a bi-monthly magazine focused on casino operators and the manufacturing sector of the African gaming industry. We publish informed comment, and cover developments in legislation, new products, marketing and sales, promotions and general casino resort tourism trends in Africa Information published in GAMING FOR AFRICA or views or opinions expressed by writers are their own and not necessarily endorsed by the owner, publisher or editor of GAMING FOR AFRICA. While reasonable care is taken to report on events and occurrences in an accurate manner, we cannot accept any responsibility for inconveniences arising from misinformation. We welcome unsolicited articles and photographs but cannot accept responsibility for loss or damage. Press releases are published in good faith and the publishers assume that information provided is correct. Gaming for Africa is a trade publication aimed at the b2b casino and gaming industry in South Africa and across the African continent where legalized gambling is permitted. As such all advertising and editorial in this publication is aimed at professionals within the gambling industry, and not the general gambling public. Gaming for Africa endorses and promotes responsible gambling and proudly subscribes to the aims and initiatives of the legalized gambling industry thorugh the National Responsible Gambling Programme. National Responsible Gambling Counselling Line – 0800 006 008

From the Editor:

FOLLOWING ON from yet another record-breaking ICE London, the organisers of the world’s largest and most recognisable gaming trade event have announced that for the first time ever, the ICE brand will be taken out of Europe and brought to… Africa! Based on the phenomenal success of ICE over the years, there is one thing that I can say with certainty - ICE knows how to put on a gaming event. ICE’s successful recipe lies in covering all aspects of gaming. From traditional gaming such as slots and tables to new innovations and technologies, ICE brings these all together with the right mix of buyers, operators and deal-makers to make it a not-to-be-missed event. Rounding it off with the best programme speakers, utmost professionalism and world-class training across all aspects of the gaming industry, the top-class recipe is complete. It is for all these reasons that Gaming for Africa and I are proud to be allied with Clarion Gaming, the organisers of ICE. To have ICE come to Africa on 24 - 25 October 2018 is no mean feat. While ICE Africa will by no means rival the size of ICE London, many of the successful ingredients from London will be part of an African show, which will maintain a unique African flavour for the continent’s requirements. As Africans, we need to recognise that ICE Africa will provide an opportunity for ALL in the gaming industry - not only a lucky few senior representatives from companies, regulatory bodies and associations - to be exposed to the latest products, training, information, knowledge-share, networking opportunities and expertise that will allow today’s junior and middle-level management to be the gaming leaders of tomorrow across the continent. A few major developments are in the pipeline for ICE Africa, and I will share this information as soon as it is available - but in the meantime, make sure you have registered your interest for the show at www.iceafrica.za.com - and diarise the date: 25 & 25 October, Johannesburg, South Africa See you there. Roy Bannister

Contents 2

Construction Starts on New R100m Eastern Cape Casino

TCSJOHNHUXLEY Celebrates 45th Anniversary with Superb Show at ICE

umAfrika Gaming & Aristocrat Shine at ICE 2018

Another successful year for Novomatic Africa at ICE Totally Gaming 2018

ICE Africa launches in London

Avani Hotesl & Casinos Entrench Luxury Gaming across Africa

TCSJOHNHUXLEY supplies the latest Casino Marina Property In Mozambique

Scientific Games Signals Intent to Enter New Gaming Frontiers

Casino Technology makes a strong statement at ICE with EZ Modulo

Jacob Monsthioa takes the Reins at North West Gambling Board… As NWGB Bids Farewell to Fortune Sekgapane

Kiron & Phumelela Sign African Television Deal

The Future of Cryptocurrencies in Africa by John Kamara, African Thought Leader

David Masilela appointed Emperors Tables Manager

New Leadership and Vision for Silverstar February / March 2018 I Gaming For Africa I 01

Construction Starts on New R100m Eastern Cape Casino Work is underway on a new R100-million, world-class entertainment centre in Mthatha, which will create hundreds of temporary and permanent jobs and bolster the economy of the Eastern Cape’s third-largest city. The entertainment centre, which is being developed by South Africa’s largest blackowned property development company, Billion Group, will boast Mthatha’s first licensed casino as well as conferencing and childcare facilities, bars and restaurants. Having been in the pre-development phase for the past two years, the project will form the latest addition to Billion Group’s existing live-work-play precinct that already houses the 60,000m² BT Ngebs City Shopping Centre and the four-star Mayfair Hotel. It further continues Billion Group’s stated mission of bringing aspirational developments and world-class facilities and services to areas that would not otherwise have access to them. The group’s commercial director, Vuyokazi Njongwe, who was raised in Mthatha, said the development was “a continuation of our unwavering interest in the Eastern Cape, a province that has, for many years, been neglected. We think that it needs the same kind of infrastructure as the rest of the country,” she said. The company was awarded the casino licence in 2016. The planned 2,600m² facility – which will be called Mthatha Casino and Entertainment – is expected to have a significant impact on the local economy, with more than 160 permanent jobs created on completion. “It’s a fact that for every job you create, you create three indirect jobs. We are very proud to be bringing employment to this part of the Eastern Cape,” said Dewald van Staden, development director at Billion Group.

The Eastern Cape’s newest Casino in Mthatha. The complex continues the live-workplay precinct developed by the group and sits alongside the four-star Mayfair Hotel and BT Ngebs City mall – both also built and owned by Billion Group. (Photograph: Don Lambert)

“It is our intention to employ as many locals as possible, and to manage the process of employing workers across all three categories where possible: skilled, semi-skilled and unskilled.” He said a locally based main contractor had already been appointed. “Local small, medium and micro enterprises will benefit, such as security, laundry, building supplies, heavy plant and equipment hire. All of that will be sourced locally,” said Van Staden. He said that an additional formal skills development process was in place to begin at the operational stage. Njongwe said the casino and conferencing facility would create the premier entertainment node in Mthatha. “It will complement what we have done already with regard to the mall and the hotel. We are bringing world class facilities to Mthatha – something we pride ourselves on doing, and

something that we have a good track record on.” She added that while the development would undoubtedly have a positive effect on the local economy, it would also be a “revenue generator that will give a healthy injection into the fiscus while, of course, increasing the local GDP”. With earthworks already underway, the build of the top structure is set to begin shortly. The entertainment centre, estimated to cost in excess of R100-million, is scheduled to open its doors to the public towards the end of 2018.

TCSJOHNHUXLEY Celebrates 45th Anniversary with Superb Show at ICE ICE 2018 proved once again to be a great showcase for TCSJOHNHUXLEY. The company celebrated its 45th Anniversary with a look back at its formidable heritage as the premier supplier of live table gaming products and services as well as heralding the future, by debuting some exciting new innovations.

The TCSJOHNHUXLEY Team

years, the company understands and knows how to THE CONTEMPORARY stand design provided a sleek overcome the challenges of lighting and recording backdrop to showcase TCSJOHNHUXLEY’s product a live game. From entirely matt wheels which help portfolio with Gaming Floor Live and its modules all minimize issues of studio light reflection, to bespoke, featured, highlighting Qorex Electronic Gaming Soaward winning innovations and new games, TCSlutions, Blaze LED surface technology and GFL BoJOHNHUXLEY works in partnership with their iGamnusing. However, this year ICE also provided a great ing customers to deliver quality products of the highplatform to showcase the evolution of the company’s est level with exceptional attention to detail. core products, such as wheels, tables and displays. These successful partnerships have seen colThe specialised skills and high quality craftsmanlaborations with industry leading companies, such ship of the production teams was clearly evident in TCSJOHNHUXLEY’s range of e-FX Displays as Evolution Gaming, where they have developed a the new table designs and array of wheels on show, range of bespoke Roulette wheels and their award winning unique Dream Catcher emphasising what sets TCSJOHNHUXLEY apart from the competition. Another new focus for the company was the introduction of an iGaming range. game. This focused approach continues to deliver innovative, quality products that TCSJOHNHUXLEY products and solutions are trusted globally for quality, innovation, the iGaming industry and ultimately their players, know and trust. Fredrik Bjurle, Director of Products Evolution Gaming, comments, “We have reliability and security, with beautifully handcrafted products integrating seamlessly worked with TCSJOHNHUXLEY for many years and have always been delighted with the latest leading-edge technology. These features not only appeal to land based operators, they are also crucial with the quality of their products and the reliability of their Roulette wheels.” He to online casinos that operate 24/7 businesses. With the ability to reach hundreds continues, “TCSJOHNHUXLEY has been an important partner in the development of thousands of players across the globe on a daily basis, reliability and security are of many projects ranging from bespoke Roulette Wheels to the award-winning key. That’s why TCSJOHNHUXLEY is the live gaming equipment supplier of choice Dream Catcher. Their willingness and ability to innovate, coupled with their attention to detail, quality products and service level, has led to a very successful for the online gaming sector. Having worked with many leading online gaming providers for numerous collaboration.”

Blaze Roulette sporting the Chipper Champ 2 & Saturn Glo Roulette Wheel 04 I Gaming For Africa I February / March 2018

umAfrika Gaming Technologies was delighted to be associated with Aristocrat Technologies when they took centre stage at ICE 2018, showcasing leading game content and innovative hardware solutions under their all-encompassing theme “It’s all about what’s inside”. Driving the company philosophy to deliver the world’s greatest entertainment experience, every day, Aristocrat game studios have brought to market exciting and innovative concepts, guaranteed to be winners to the South African casino floors.

umAfrika Gaming & Aristocrat Shine at ICE 2018 DRAGON LINK ™ housed in the Arc™ Single portrait-screen cabinet, has evolved from the ever popular and successful Lightning Link theme with additional denominations added to the player-selectable options. This licenced theme which has demonstrated strong performance in Australia and North America, will be launched to the South African market with four Asian-themed base games, Autumn Moon™, Golden Century™, Happy & Prosperous™ and Panda Magic™. Aristocrat bestial Buffalo brand charges on with the introduction of Buffalo Max on Arc™ Single. This Xtra Reel Power brand extensions of the legendary series features a scalable ante bet for increased volatility. More Mighty Cash mastery comes in the form of Crazy Ca$h Big Money™, a 4-level linked progressive game on the Helix™ platform incorporating 55-inch portrait toppers, synchronised to create a giant video wall dubbed ‘Helix Tower’.

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Base game flavours include Big Money™ Green and Big Money™ Gold. Exciting standalone content will include core games such as Extra Extra Bonus Wilds™ titles Wild Fiesta Coins™ and Choy Coin Doa™ Dragon Ingot, extending the franchise of the hugely popular ‘Wild Showers’ mechanic; Mega Pay™ games More More Chilli™ and More More Hearts™, offering a bonus feature with up to 24 reel sets playing concurrently and a 100x multiplier; Buffalo™ Max, a brand extension of the legendary Buffalo title with scaled ante bets for player-controlled volatility; Two new Cash Fusion™ themes; Peacock Riches™ and Valkyrie Thunder™, offering ‘Cash’ and ‘Fusion’ features; Goblin’s Gold™, a progression of the popular Pure Gold™/Pure Magic™ with ‘Triple Spins’ in the bonus round;

and Joe Blow™, an innovative twist on persistent wild games, taking graphical inspiration from Where’s The Gold™ and sporting a standalone progressive jackpot. Fresh E-Series entertainment games featured at ICE include: The highly successful Mighty Cash™mechanic families Long Teng Hu Xiao™ (Dragon Flies™/Tiger Roars™) and Nu Xia™ (Red Blade™/Green Blade™); Nu Wa™ Bu Tian™ and Xao Ren™, extending the popular Max Stacks™ series; American Bison™, offering free games, wild multipliers, wheel and jackpot features; Makin’ Cash™ and Rockin’ Cash™, with ‘Slash the Cash’, wheel/jackpot features and optional progressive link; Double Happiness Panda™, a ‘2X Stacks’ game with free games, player-selectable jackpots (up to six levels) and win multipliers up to 64x; Fu Fu Fu™, incorporating ‘Wild Showers’, 2x and 3x wilds, free games and free game multipliers, 5-level jackpots and jackpot multipliers, and 5th reel trigger symbols to initiate special free games and jackpot features; and Dragon Lanterns™, the first in a new generation of ‘Floating Wilds!’ games. Debut titles with the jackpot-chase J-Series segment include: New Gold Stacks™ titles Prosperity Cats™ and Prosperity Princess™; Welcome to Fantastic Jackpots™, two complementary themes with prize ladders escalating 3- and 5-of-a-kind wins; Spin It Grand™, two themes featuring a laterally-scrolling top screen wheel dropping prizes onto bottom screen reels below; Cash Panther™ and Thunder Wolf™, two new themes for the high denomination Hit it Hot Jackpots™ SAP family with ‘must hit by’ mystery triggered jackpot progressives; and Pure Cash™, another new high denomination SAP fam-

ily with three jackpot levels and two bonus prizes. New portfolio additions in Aristocrat’s multigame/ multi-play M-Series incorporate: Wonder 4™ Boost, an extension to the extraordinary Wonder 4™ series hosting highly popular titles Buffalo™, Wild Ameri’Coins™, Rhino Charge™ and Whales of Cash™ and offering a bonus boost of up to eight concurrent reel sets and extreme free games; Players World™ Classics, a multigame offering jackpot-free classic games 50 Lions™, 100 Lions™, Miss Kitty™ and Wild Panda™; and 5 Dragons™ Empire, a 5-game multipack of 5 Dragons™ in original, Deluxe, Gold, Rapid and High Limits formats. Popular classic games such as Queen of the Nile™, Dolphin Treasure™, Pompeii™ and Choy Sun Doa™ have been ported onto the latest Gen 8 cabinets. A further addition to Aristocrat product is a series of enhanced premium pods which will include signage, branded chairs and themed packaging, designed to position popular game families in pods of two three or four, and four, six and eight double sided banks. Based on the same footprint as the popular Helix cabinet, the new Helix+ incorporates two 27inch screens offering 40% more visible gaming space over its predecessor. This new cabinet, standard with a virtual button deck, adds even more interactivity at the player’s fingertips. Further enhancements to the cabinet have been made to its security and serviceability. Whilst ICE2018 was the place to see “what’s happening in the industry”, customer relations played an equal role in the annual event. umAfrika Gaming Technologies, along with Aristocrat, treated its customers to sumptuous meals and the ever-popular Thames River Cruise, an evening of dancing, singing and entertainment by BoneyM and Sophie Ellis-Bextor.

For further information on game content and hardware, please contact umAfrika Gaming TechnologiesFebruary on /011-9974200. March 2018 I Gaming For Africa

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Another successful year for Novomatic Africa at ICE Totally Gaming 2018

Novomatic Africa would like to thank all of our customers for visiting us at the show. We look forward to seeing you all soon.

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(L-R) Tristan Kaatze, Director of Casinos Sun International; Kate Chambers, Managing Director of Clarion Gaming, and John Kamara, Director of Global Gaming Africa celebrate the official launch of ICE Africa.

ICE Africa launches in London Standing-room-only event underscores interest in Africa. ICE Africa to be held 24 & 25 Oct, 2018 - Johannesburg, South Africa OVER 300 gaming industry professionals attended the launch of ICE Africa which was held on the opening day of the world’s largest gaming technology event, ICE London. Commenting on the launch of ICE Africa, Kate Chambers, Managing Director of Clarion Gaming, said: “Whilst the scale of ICE Africa will not be the same as ICE London, we will be bringing the same level of commitment, thinking, creativity and professionalism that has made ICE London the world’s favourite B2B gaming event. We launched in Africa following requests from the industry for us to develop and organise a professional showcase that the continent could be proud of and tonight’s launch highlights the industry’s enthusiasm for our newest event.” Response from attendees at the launch was equally positive. Tristan Kaatze, Director of Casinos Sun International, said: “ICE Africa

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represents a key vehicle to pull Africa together. Historically bigger operators tend to focus on events in Las Vegas and London but Clarion’s commitment to the country highlights that, over time, the African market warrants the same scale but with new growth opportunities too. The development potential in Africa is massive and this launch shows how much networking potential operators and international companies see in the market.” Discussing the reputation of Clarion’s London event, Kaatze continued: “We come to ICE London because the entire industry is under one roof and we’re not only able to see what’s available in the industry right now, but what’s available in the future too.” Echoing these factors, John Kamara, Director of Global Gaming Africa, explained: “First of all, according to the African Union, Africa is

full of brilliance and we want to say to operators to come with us as we walk with you into this emerging market. Having the ICE brand in Africa allows us to showcase the new opportunities in the market from rising growth potential to direct international investment and rising disposable income, the potential for operators is huge. “The continent represents almost 52 nations with 1.6billion people, 68% of whom are under the age of 27, this is such an exciting market and provides so many different opportunities across

the various countries. Africa is already renowned as an emerging market and according to recent data, the World Growth Bank is showing more growth ahead so what better time to launch this event.” Highlighting his decision to travel to ICE London, Kamara added: “ICE is where everything melts. It’s like a giant iceberg where everybody melts together into one pool of business and opportunity. We come here to sell the dream of Africa and ICE is the place to do this.”

ICE Africa will be held 24 & 25 October 2018 - Johannesburg, South Africa

- www.iceafrica.za.com

February / March 2018 I Gaming For Africa I 11

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LEAVE NO SPACE UNPLAYED

Avani Hotels & Casinos Establish Luxury Gaming Brand Across Africa AVANI properties around the world are often considered to be the best lodging and dining experiences available to experienced travelers. Blending genuine hospitality and modern lifestyle features with a passion for design and contemporary style, AVANI strives to leave a lasting impression on all.

AVANI PROPERTIES reach across Africa, Europe and Asia, and are a division of the Bangkok-based Minor Hotels. Three of the AVANI properties in Africa have a casino: AVANI Gaborone Hotel & Casino, AVANI Lesotho Hotel & Casino, and the Windhoek Hotel & Casino. The AVANI Gaborone Hotel and Casino is an upscale hotel in the heart of Botswana’s capital. The 196-room property offers guests nicely furnished rooms decorated in a gentle African theme. Along with a casino, the retreat also offers recreational facilities, fine dining and casual meal options. The AVANI Lesotho Hotel & Casino is a 158-room fashionable property located on a hillside overlooking Maseru, the capital of Lesotho. The property’s design gives guests a panoramic view of the city with mountains off in the distance. The AVANI Windhoek Hotel & Casino is considered one of the best hotels anywhere in Namibia. Set in the heart of Windhoek’s business centre, the property caters for both discerning business executives and seasoned travelers. We are fortunate to have spoken with a few of the AVANI casino executives who offer an insight into their background and casino operations.

Ricardo Coleman & Asser Majazu - AVANI Windhoek Hotel & Casino Gaming for Africa: AVANI Windhoek maintains the two disciplines of Tables Manager and Slots Manager separate within the Casino. We are joined by both Ricardo Coleman (Tables Manager) and Asser Majazu (Slots Manager). Give us a bit of a background on your position at AVANI Windhoek and the career path led him to this position? Ricardo Coleman - Windhoek: I got my start in the industry back in December 1994 with the Swakopmund Hotel and Entertainment Centre. I spent nearly nine years there in several positions, including Pit Boss, Assistant Pit Boss, Inspector, and Dealer. In September 2003 I moved over to Windhoek Country Club Resort & Casino as a Pit Boss. In mid 2004, I returned to Swakopmund as their Assistant Table Manager and progressed to Table Manager. In early 2011 I took the position as Tables Manager with Avani Windhoek Hotel & Casino, where I am at present. Asser Majuzu - Windhoek: I started as a Cashier in 1998 at the Windhoek Country Club Resort & Casino, and then was transferred to Slots Attendant and later promoted to Vault Cahier. Due to the passion I had in Technical, I was then recommended by the Cashiering Manager to become Coin Handling Equipment Technician then later a Trainee Technician. In 2002, I was promoted to become the youngest Slots Shift Manager in this industry in the whole of Namibia, and that is a highlight of my career. I left the industry in 2004, to work abroad (UK) and return to Namibia in 2006 as a Senior Technician at the Windhoek Country Club Resort & Casino, a position I held until 2011 when I came to Avani Windhoek Hotel & Casino as an Assistant Slots Manager until 2014 when I was promoted to Slots Manager. While working I completed Management Development Program with Maurice Kerrigan Training Development Institute, and then Gaming Management Education Program (GMEP) through Sun International, whereby we presented our final assignment to the Sun Directors and then I completed the Senior Management Development Program (SMDP) at the University of Stellenbosch 2015. Continued to page 20 14 I Gaming For Africa I

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TCSJOHNHUXLEY supplies the latest Casino Marina Property In Mozambique TCSJOHNHUXLEY recently completed a comprehensive installation for the latest Casino Marina property, located in Maputo, Mozambique. The brand new casino, which opened with a spectacular launch party in December, benefits from a wide range of stunning live gaming equipment, designed and manufactured by TCSJOHNHUXLEY. THE STATE of the art property features forty modern gaming tables across three rooms, the main gaming floor, VIP room and Baccarat room. Each of the forty tables are finished in a rich mahogany and emblazoned with the Casino Marina logo in colour-changing LED lights. Gaming layouts and e-FX winning number displays have also been customised to incorporate the iconic palm leaf from the group’s logo. Alongside the fourteen tables offering GFL Bonusing games supplied by TCSJOHNHXULEY sits the exciting Roulette side-bet, Lucky Ball. With two of the six American Roulette tables on the main gaming floor showcasing Lucky Ball, this innovative side-bet is sure to create a real buzz. To complement the deep mahogany of the Roulette tables TCSJOHNHUXLEY also supplied nine stunning wood veneer Saturn Roulette Wheels with brass fittings and turrets. All of the forty tables which are comprised of Roulette, Baccarat, Blackjack and Poker progressive and non-progressives are finished with mahogany drinks rails and brass accessories, to reflect the casino’s décor and styling. Nicci Smith, Managing Director, TCSJOHNHUXLEY South Africa commented “It was a pleasure to continue our successful relationship with Casino Marina and to be involved in the stunning new development in Maputo. We look forward to working with Casino Marina in the future and wish them every success.”

Marina Maputo’s General Manager, Patrice Ha Yeung alongside TCSJOHNHUXLEY’s Managing Director, Nicci Smith

TCSJOHNHUXLEY’s Managing Director, Nicci Smith alongside Devi Kerr & Ravi Witjeratne from Casino Marina. 18 I Gaming For Africa I February / March 2018

Continued from page 14 Gaming for Africa: What unique features sets your casino apart from the others? Windhoek Casino: Being in the centre of town and surrounded by the CBD we derive a lot more day visitors than destination operations. We have recently completed a refurbishment of our casino and the new product now features a Private Room, Prive, Poker Club and main floor. The private Room with high limit American Roulette and Blackjack as well as high denomination Slot Machines, a full complimentary bar service, snack service and a fully hosted gaming experience with dedicated cashiering services as well as Wi-Fi and electronic device charging points at gaming devices. The Poker Club offers Texas Holdâ&#x20AC;&#x2122;em style poker games and the Prive area offers privacy to the more discerning players and has a dedicated cashiering function. Gaming for Africa: Regarding guest demographics at the casino, where does the casino draw their customers from? Is the intent of the casino to be strictly for hotel guests, or can the general public also use the casino? Windhoek Casino: The Casino is open to the general public and hotel guests alike. The Casino draws most of its patrons from the City of Windhoek and surrounds and a small portion of its clientele from visitors from South Africa, Europe and Angola. The local resident Asian population is also a notable segment in the casino market. Gaming for Africa: Are locals allowed to gamble, and are there responsible gambling programs in place? Windhoek Casino: All members of the public or tourists have access to gaming facilities. The casino subscribes to the National Responsible Gaming Program that is facilitated from South Africa and offers free counselling and even treatment in the event of compulsive gambling problems that could even result in in-patient treatment if need be, at the cost of the program and the participating operators. The program also prescribes advertising

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and information dissemination, research and training for operators on how to evaluate, monitor and deal with problem gamblers. Gaming for Africa: How many table games and slots are available at the casino? Windhoek Casino: We run 10 Tables and 133 slot machines. Gaming for Africa: Are there tournaments within the casino? Windhoek Casino: The casino regularly run tournament style promotions for table games and slots as well as poker tournaments as part of the promotional calendar and activities. Gaming for Africa: What entertainment and activities are available to complement the casino gaming operations? Windhoek Casino: Gaming promotions and draws are fun activities with the addition of game shows, virtual horse racing or fun activities during draws. Promotional or hosted evenings are renowned for promo girls, food and drink promotions and entertainment on the main floor and casino bar. The hotel facilities in the form of a very popular buffet restaurant and the Oasis Bar with regular live entertainment is further to the disposal of casino patrons. Gaming for Africa: Is there a casino loyalty card that can be used across the properties? The casino loyalty program is known as the Unique Loyalty program and depicts the ultimate privilege for our casino players that signed up. Players can progress through various tiers by earning points and achieving threshold status credits and with every level qualify for cheaper benefits like hotel accommodation, meals drinks and access to certain tier specific promotional activities, trips and invitations to events like boxing tournaments, live entertainment or sport events. Continued to page 31

Wavell Alexander (Senior Director Africa, SG Gaming Africa), Tristan Kaatze (Director of Casinos, Sun International) and Marco Herrera (SG Vice President and Managing Director – EMEA) at ICE.

Scientific Games Signals Intent to Enter New Gaming Frontiers

Greg Collela, VP Product Marketing.

At ICE London, Scientific Games signalled its intent to enter bold new frontiers in the gaming space, straddling not only traditional gaming products, but with the unveiling of SG Digital, the company heralded a new foray into the digital space. GREG COLLELA, Scientific Games’ Vice President of Product Marketing talked to Gaming for Africa about a range new products, and Scientific Games’ bold new frontier in the digital space. Among the most noteworthy new products on show was a new multi-level progressive, multi-denominational game, The Pink Panther game, designed for international markets that have some exclusive hold and re-spin features -Kalahari King and Mega Mariachi are two new themes in the Pink Panther suite-. Among the other instantly recognisable brands that SG has brought to gaming is James Bond 007 and Greg said that two new games in this franchise debuted on two brand new cabinets, the TwinStar V75 and GameField 2.0 at ICE, London - namely Goldfinger and Casino Royale respectively. Dancing Drums, a new game on the immensely popular TwinStar J43 cabinet proved an instant hit with show-goers. “Our international markets can look out for some exciting products that have debuted here at ICE, and will find their way to various jurisdictions around the world,” said Greg. “A hallmark of our international games is their volatility and generous use of re-spin features, which we find is extremely popular with our international players.”

Scientific Games Wins Big at ICE Totally Gaming 2018 Scientific Games won many prestigious international awards including the Gaming Intelligence Awards 2018 “Lottery Supplier of the Year” for the fourth year in a row, and “Social Casino Supplier of the Year” at the gaming industry award events at ICE Totally Gaming 2018.

Additionally, the Company won Gaming Intelligence’s “Innovation of the Year” accolade for ONEVoice – Scientific Games’ newest market research platform. The ONEVoice market research online community (MROC) offers lottery operators a panel of engaged consumers offering 360-degree feedback on play experiences, so that insights can be used to optimize future products. Scientific Games was also highly commended in the “Game of the Year” category for WILLY WONKA GOLDEN TICKET™ multi-state linked instant lottery game. Kevin Sheehan, President and Chief Executive Officer at Scientific Games, said, “It’s a great honor to win so many awards from such distinguished industry award programs. We are extremely proud that our hard work and industry-leading innovation continues to be recognized throughout the international gaming, lottery and digital industries. We are building momentum as an industry leader, offering our customers the broadest gaming portfolio, engaging content, innovative technology platforms and excellent service.” Matt Davey, Group Chief Executive, Digital for Scientific Games; Jason Wallbridge, SG Digital Chief Operating Officer; and Pat McHugh, SVP, Global Lottery Systems, were all named in the Gaming Intelligence “Hot 50”, which recognizes the individuals who have made a significant contribution to their company or the industry during the past year. At the Global Gaming Awards London 2018, Matt Davey was named “CEO of the Year” for his remarkable leadership of NYX Gaming Group, which was recently acquired by Scientific Games. For more info visit: www.scientificgames.com

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A NEW STAR IS BORN!

A GALAXY OF SOLUTIONS Visit SGgaming.com for more information. The look and feel of the game(s) described and/or displayed herein and the individual components and displays of such game(s) are trade dress of Scientific Games Corp. and its Subsidiaries. ÂŠ 2018 Scientific Games Corp. and its Subsidiaries. All rights reserved.

Casino Technology makes a strong statement at ICE with EZ Modulo

EZ Modulo, a new arrival in Casino Technology’s luxury line of slot machines was launched at ICE Totally Gaming 2018. The successful product line is showcased in several versions – with two 27” monitors and 24” optional topper and with two 32” monitors with modular video signage for easy customization for different floors. THE EZ MODULO™ series of slot machines are offered with the new game package of six titles GORILLA WHEEL™ with entirely new concept of 4-level progressive symbol driven jackpot. The EZ MODULO™ product line is available as well with the SPEED KING™ multigame, offered with 20 to 60 games, depending on operators needs and request. Rossi McKee, vice-president of Casino Technology commented: “The offered portfolio of products is intended for operators globally, following our vision and strategy

24 I Gaming For Africa I February / March 2018

we are committed to deliver unique gaming experience with the firm intent to make a difference and move successfully ahead to our new milestone – the 20th anniversary of the company.” Cliff Lamberton, Managing Director of Atomic Gaming, distributors for Casino Technology in Africa said “Casino Technology keeps raising the bar with their innovation, and EZ Modulo is at the forefront of this. We look forward to bringing this very customisable product to the South African market.”

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Kiron & Phumelela Sign African Television Deal Kiron Interactive and Phumelela Gaming have signed a deal to launch a fixed-odds betting television channel for Africa, a huge development for the future of racing on the continent. NOT ONLY will major events from across the continent be shown but meetings in the United Kingdom and Ireland will also be widely available throughout betting shops in Africa. The new television channel, appropriately named Racing World, will offer fixed odds on the biggest British and Irish racing events whilst also allowing punters to take advantage of Kiron’s virtual racing products. According to news outlets, the new Racing World channel has launched with Kings Sports in Uganda, but there are promising plans to extend the satellite’s reach into east and west Africa and beyond in the near future. Betting on this particular channel will be supplied via a white-label service or by a dedicated race book supplied in collaboration with UK-based bet platform A Bet A. The Press Association will be providing the feed direct to Racing World and plenty of punters will be familiar with that particular method of watching a major meeting. A PWC assessment found that South African sports betting saw an increase of 566% between 2008 and 2012. A greater opportunity to watch more of the biggest and most prestigious races in the industry will help to further enhance the horse racing scene in South Africa and the wider continent as a whole. The platform for racing markets to bounce back against the football betting sector, which is flourishing in sub-Saharan Africa, is exciting and technology is in place for Africans to enjoy similar coverage to that of British racing fans.

Jacob Monsthioa takes the Reins at North West Gambling Board… JACOB MONTSHIOA has been appointed as Acting CEO of the North West Gambling Board, following the departure of former CEO Fortune Sekgapane, whose tenure ended in January. Mr Sekgapane led the Board from 2008 - 2018, and was instrumental in leading the North West Gambling Board to many of its successes during this period. Mr Montshioa has been the NWGB’s Legal Manager since 2008, and will be focusing his efforts on Illegal Gambling and Transformation. “Illegal gambling continues to be an area of concern in the industry, and this is despite numerous efforts to curb it. We continue to work closely with police to clean up all illegal operations because they are a hindrance to our operations in promoting socio-economic growth and development. Over and above this we are regulating a sector which is largely untransformed where multi-nationals, continue to dominate in the space of ownership, management, control and procurement. The narrative is slowly but surely changing and one would realise that we are striving to afford new-entrants an opportunity to capitalise on the business opportunities created in the gambling industry.”

…As NWGB Bids Farewell to Fortune Sekgapane CEO of the North-West Gambling Board Mr Fortune Sekgapane has parted ways with the state entity. Mr Sekgaphane’s fixed term contract with the Board ended on the 14th of January 2018. This departure comes after ten years of loyal and excellent service at the helm of the North-West Gambling Board. Mr Sekgapane is credited for his meticulous leadership as Chief Executive Officer of the Board, having been instrumental in advocating for the creation of socio-economic opportunities for the less privileged, downtrodden and previously disadvantaged individuals. Mr Sekgapane’s leadership can also be attributed to shaping the gambling industry in the North West. And his contribution which spans over a decade as Chief Executive Officer saw him serve in various committees in the South African Development Community (SADC) region, the continent and internationally. 26 I Gaming For Africa I February / March 2018

The Future of Cryptocurrencies in Africa Cryptocurrency to most people and institutions in Africa is a big, and daunting word. By John Kamara, African Thought Leader IT SIGNALS change, and a lot of people in our very divided continent are not ready for the change cryptocurrencies will bring to our lives. But, the truth is that whether we are ready or not this change has come knocking at Africa’s door, and the continent has the opportunity to take charge of its own destiny. The question now is not about cryptocurrency but what we are going to do to harness the full power of this opportunity. Bitcoin became the first decentralised cryptocurrency in 2009. It is important to note that Bitcoin is just one form of cryptocurrency that is available to the world at the moment. There are over 100 cryptocurrencies (Litecoin, RXP, Clubcoin, Iota etc) that are trading for various values, and solving various problems all over the world. Africa is missing out on the game once more because we are trying to figure out how to keep what we already have, rather than think of how we can adopt these new solutions and also protect our consumers. Blockchain is another important concept that needs to be defined. Blockchain is a continuously growing list of records, called blocks, which are linked and secured using cryptography. Each block typically

contains a hash pointer as a link to a previous block, a timestamp and transaction data. By design, blockchains are inherently resistant to modification of the data. In Africa, we have numerous problems of trade and movement of money because of the borders that were created by former colonial masters and which still guide our ability to trade or move money around today. According to Afrexim Bank and other international institutions for us to grow as a continent Africans must trade amongst themselves consistently. We must navigate the problems of movement of money and bring the unbanked people in our countries into an ecosystem that is easy, and accessible immediately. Blockchain technology can help us solve some of these problems by providing smart contracts; security data solutions and cryptocurrency. Over the past 12 months, the African market has seen the emergence of more than 15 Bitcoin exchanges seeking to provide cheap and efficient trading services to African consumers. Some exchanges have expanded their services and established offices in Africa. In East Africa, local innovators have introduced

cryptocurrency systems to support cross-border transactions. In South Africa, cryptocurrencies are becoming popular. In Nigeria, local traders and activists believe this new money presents an opportunity to democratise the economy. This is propelled by the fact that people in Nigeria have been failed by conventional money. The Central Bank of Nigeria, which oversees an inflation rate of 12-14 per cent, making it one of the highest inflation rates in the world, recently announced that it cannot stop Bitcoin. A statement from the bank reads: “Central bank cannot control or regulate bitcoin. Just the same way no-one is going to control or regulate the Internet. We don’t own it.” This is a very sensible, correct and forward-looking approach. The intangible nature of digital currencies means that a government cannot physically remove the wealth of a citizen. This paradigm shift is a monumental step forward in the social contract, providing an additional layer of security to individuals. For the first time, open minded early adopters, and innovators in Africa can change the game, and begin to create value for us in this continent.

New Leadership and Vision for Silverstar Almost two decades after her foray into the casino industry as an accountant, Anneke Potgieter has made the number one entertainment destination on West Rand her home as she steps into the role as Director of Operations and Complex General Manager at Silverstar. Rising up the ranks at Tsogo Sun This determined and focused woman – who is also a mother of two - has been a part of the Tsogo Sun staff for almost two decades having started her long service with the group as an accountant when what was then Champions Casino opened (now The Ridge Casino). She moved swiftly up the ranks and her CV boasts positions at many Tsogo Sun properties including: Financial Manager at Hemingways and Suncoast, where she was also promoted to Operations & Financial Manager. In November of 2015 Anneke moved back to Hemingways Casino in East London as Director of Operations and Complex General Manager. Just short of two years later the opportunity to head up the team at Silverstar came along. Anneke’ decision to grab the opportunity with both hands was an easy one and she is delighted to enjoy the sunshine on the Highveld after 16 years of coastal weather, while she brings her vision for Silverstar to life.

Mentoring and Management Style When asked if there is one person who has been instrumental in shaping her career she replies enthusiastically: “My GM at Suncoast is a remarkable man who taught me to always be true to myself in any situation, to remain professional but also be compassionate when in a difficult situation. His management style most certainly shaped mine.” 28 I Gaming For Africa I February / March 2018

Although it was an adjustment going from managing numbers to managing people, Anneke believes that numbers tell you a story about the business but it is important to look at the human behaviour which influences the numbers. This methodology ensures a holistic approach to business which is not weighted towards one or the other but paints a realistic picture of the areas in which your business is excelling and failing. Anneke’s philosophy in the workplace is fair and in some ways unique: “I don’t believe in people working in silos – whether you are management or a cleaner, it’s ‘our’ business and we run it together. A very good friend once offered me the following advice: Always apply good judgement, common sense and integrity.” So far this advice has worked for her as is evidenced by her stellar career.

Making her Mark in Casino Industry Although it is quite unusual for a woman to head up complex operations in the casino industry, Anneke feels it has been beneficial as she is by nature a nurturing leader who gives direction and builds confidence in her staff. When asked if she could offer a word of advice to young people considering a career in the casino industry, she mused: “The casino industry is so diverse so unless you are interested in becoming a dealer

or slots technician, you can work in IT or marketing or finance and still be a part of the casino industry.” Anneke has consistently practiced a particular philosophy throughout her career journey at Tsogo Sun: be the best at what you are doing and trust that you will be recognised. Her growth from Accountant to Director of Operations and Complex General Manager is proof of that.

Vision for Silverstar Anneke’s vision for Silverstar is to bring life to the property and she is dedicated to uplifting and empowering her team to make her strategy a reality: “It is a beautiful property which offers the best of the best to all our patrons. Tsogo Sun has invested a lot of money on equipping Silverstar to be the West Rand’s premier entertainment destination. My goal is to ensure the group sees a return on their investment. I would like to see families enjoying the magnificent outdoor area Silverstar offers as well as the food and beverage offering and our broad entertainment spectrum.” Follow Silverstar on Twitter @SilverstarZA or keep up to date with our news on Facebook @SilverstarZA #LoveSilverstar

Gaming Industry Appointments

David Masilela appointed Emperors Tables Manager WITH MORE than 23 years’ experience in the casino industry, David Masilela has been promoted to Tables Manager at Emperors Palace. “I’m extremely proud and excited to have been promoted to Emperors Palace Tables Manager,” says Masilela. “The Palace of Dreams is a prestigious establishment, a destination of choice and I’m committed to flying the Emperors Palace flag high.” A former assistant Tables Manager, Masilela joined Emperors Palace in 2004 as a Pit Boss who worked his way up the ranks. In his new position Masilela will be responsible for managing the table’s team who takes care of casino guests. “The casino industry is so dynamic and I look forward to taking the team to new heights. On a personal note, I welcome this challenge and value the opportunity I’ve been given to develop and grow in my area of expertise,” an enthused Masilela said. Bob Yearham, Peermont Chief Operating Officer for Gaming says he is thrilled about Masilela’s appointment and describes him as being perfectly suited to his new role. “David really understands the industry and not only has the soft skills to get along with colleagues and guests, but is also experienced and knowledgeable around pivotal aspects of the gaming industry.”

WHO’S WHO IN THE LIMITED PAYOUT MACHINE, BINGO AND LOTTERY OPERATIONS IN SOUTH AFRICA ROUTE OPERATORS VUKANI GAMING CORPORATION - Head office VUKANI GAMING CORPORATION (Western Cape) GRAND PARADE INVESTMENTS LIMITED GPI Management Services Chief Operating Officer: Slots TBA Grandslots – General Manager Tyrone Jacobs Kingdomslots - General Manager Felix Mthembu Grand Gaming: Slots – General Manager Kiran Rama KZN Slots GM: Prakashnie Govender Luck@it - KwaZulu-Natal BINGO OPERATORS VIVA BINGO - Lawrence Smith GALAXY BINGO - Chris Du Toit (CEO) SA BINGO - Manny Stavrou NATIONAL LOTTERY OPERATOR Gidani SAGMA Mario Vilela BASA Bingo Assoc. of SA - Lawrence Smith NATIONAL CEMS OPERATOR Zonke Monitoring Systems - Hosea Malope (Ceo)

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Fax: 031 368 3950 (031) 548 6070

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TEL FAX/EMAIL 3 POINT GAMING Andy Hudson (Managing Director): +27 11 468 1315 aph@3pointgaming.co.za Samantha Dennison (General Manager): +27 11 468 1315 shd@3pointgaming.co.za Kobus de la Porte (Technical Sales Manager) +27 73 396 5365 kdl@3pointgaming.co.za Alicia Nydoo (Financial Manager) +27 11 468 1315 and@3pointgaming.co.za ACE SUPPLIERS Managing Director: Cliff Lamberton (011) 514 5000 cliff@aces.co.za 24/7 Support: (011) 514 5050 support@aces.co.za UMAFRIKA TECHNOLOGIES Managing Director – Mike Alexander (011) 997 4208 mike.alexander@umafrika.co.za Sales Manager – Paul Nicole (011) 997 4200 paul.nicole@umafrika.co.za Operations manager – Ovy Litlhakanyane (011) 997 4235 ovy.litlhakanyane@umafrika.co.za Compliance Manager – Pramodh Munbodh (011) 997 4214 pramodh.munbodh@umafrika.co.za ARUZE GAMING AFRICA General Manager: Riaan Swart (011) 466 3388 riaan@aruzegaming.co.za Sales Manager: Jan Snyman (011) 466 3388 jan@aruzegaming.co.za Africa Business Development Consultant: Peter Lobban (011) 466 3388 Peter.lobban@aruzegaming.co.za Compliance Manager: Zeena Rossouw (011) 466 3388 zeena@aruzegaming.co.za Product Compliance Manager: Grantham Daniels (011) 466 3388 gratham.daniels@aruzegaming.co.za Technical Manager: Theunis Malan (011) 466 3388 theunis@aruzegaming.co.za ATOMIC GAMING Managing Director - Cliff Lamberton (011) 514 5100 cliffl@atomicgaming.co.za Operations Director - Andrew Stewart (011) 514 5100 andrews@atomicgaming.co.za Technical Manager - Bheki Manzini (011) 514 5100 bhekim@atomicgaming.co.za CASINO SPECIALISED SERVICES MD - Shaun Govender 0832001800 (011) 728 2031 CUSTOM GAMING SOLUTIONS MD - Steve Diversi 0860 664 4443 steve@customgaming.co.za Director – Nicole Markie 0860 664 4443 nicole@customgaming.co.za Technical - Trey Budha 078 803 0424 treyb@customgaming.co.za CREATIVE EDGE MD - Warren Cooper 011 864 3120 credge@iafrica.com GAMER MD (Sales) - Dennis Williams (011) 784 2845 Dennis@origingamer.co.za Sales - Marc Molle (011) 8845454 Marc@origingamer.co.za GAMESMART MD - Ian Mossop (012) 6632273 Ian.Mossop@GameSmart.co.za Sales and Marketing - Dennis Meyer (012) 6632273 Dennis.Meyer@GameSmart.co.za IGT-AFRICA Sales & Marketing Dir - Mario Vilela (011) 317-1091 (011) 317-1017 Sales Manager (Bingo & LPM Africa ) - De Waal Fourie (011) 317-1041 (011) 317-1017 Sales Manager - Etienne van Rooyen 011 317 1022 011 317 1017 Sales Executive (Other Africa) - Stella Tkachova 011 317 1043 011 317 1017 Operations - Eugene Mogami (011) 317 1062 (011) 317 1017 Systems - Riaan Butler (011) 317 1122 riaan.butler@igt.com MP GAMING Eduard Rall - Managing Director 072 855 1709 Eduard.Rall@mpgaming.co.za Markus Prader - Director 076 991 8013 Markus.Prader@mpgaming.co.za Clint Young - Director 076 991 8013 Clint.Young@mpgaming.co.za Namedi Mphahlele - Director 072 139 6883 Namedi.Mphahlele@mpgaming.co.za Yolindi Duplessis - Sales and Admin Manager Yolindi.Duplessis@mpgaming.co.za NOVOMATIC AFRICA MD – Gordon Cameron 011 847 9700 sales@novomaticafrica.co.za Sales – Deon Valkenborgh 011 847 9700 sales@novomaticafrica.co.za Technical – Einstein Luther 011 847 9700 einstein@novomaticafrica.co.za SG GAMING AFRICA Senior Director - Wavell Alexander (011) 571 7500 wavell.alexander@scientificgames.com Director of Systems & Operations - Jacques McLean (011) 571 7500 jacques.mclean@scientificgames.com Senior Sales Manager - Pierre Otto (011) 571 7500 pierre.otto@scientificgames.com Senior Manager Regulatory Compliance - Ishmael Masoka (011) 571 7500 ishmael.masoka@scientificgames.com Operations Manager - Pieter Boers (011) 571 7500 pieter.boers@scientificgames.com Field Services Manager - Jan Alberts (011) 571 7500 jan.alberts@scientificgames.com Product Manager - Michael Lamers (011) 571 7500 michael.lamers@scientificgames.com SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Operations Director- Mike Stein (011) 745 0777 Mike@signaturegaming.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za info@signaturegaming.co.za OMEGA GAMING Director- Quentin Sargent Quentin@omegagroup.co.za Managing Director- Stephany Geremia (011) 745 0777 Stephany@omegagroup.co.za Co-directors- Obert Matshili and Felicia Roman (011) 745 0777 Obert@omegagroup.co.za Felicia@omegagroup.co.za Sales and Product Manager- Stuart Browne (011) 745 0777 Stuart@omegagroup.co.za Commercial Manager- Marlien Henn (011) 745 0777 Marlien@omegagroup.co.za SIGNATURE GAMING Managing Director- Quentin Sargent (011) 745 0777 Quentin@signaturegaming.co.za Strategic Director- Felicia Roman (011) 745 0777 Felicia@signaturegaming.co.za Operations Director- Mike Stein (011) 745 0777 Mike@signaturegaming.co.za Commercial manager - Stephany Geremia (011) 745 0777 Stephany@signaturegaming.co.za Compliance Manager- Tamzyn Steenkamp (011) 745 0777 Tamzyn@siganturegaming.co.za Marketing & PA- Hayley Nel (011) 745 0777 Hayley@signaturegaming.co.za Technical Manager- Andries Dhlamini (011) 745 0777 Andries@signaturegaming.co.za Service Manager- Khanya Luthuli (011) 745 0777 Khanya@signaturegaming.co.za SIMPLICIT-E GAMING SOLUTIONS Managing Director - Charl Geyser +27 87 701 0740 charl@smpl.co.za Operations – Arnold Moffatt +27 87 701 0740 arnold@smpl.co.za Compliance – Kurt Roman +27 87 701 0740 kurt@smpl.co.za Finance - Jansie van der Merwe f inance@smpl.co.za Marketing - Kirsten Hulley-Miller +27 87 701 0740 kirsten@smpl.co.za Sales - Nick Ferguson nick@smpl.co.za Systems - Theuns Jonck theuns@smpl.co.za Technical Support 060 544 6204 +27 87 701 0741 support@smpl.co.za TCSJOHNHUXLEY Managing Director - tba (011) 315-7910 Operations Director - Nicci Smith (011) 315-7910 nicci.smith@tcsjohnhuxley.com Business Development Manager - Mark Howell (011) 315-7910 mark.howell@tcsjohnhuxley.com Compliance Manager – Advocate Kirsten Nagel – (011) 315-7910 kirsten.nagel@tcsjohnhuxley.com Financial Director – Christiaan Els – (011) 315-7910 christiaan.els@tcsjohnhuxley .com Technical Manager – Warren Jones – (011) 315-7910 warren.jones@tcsjohnhuxley.com Sales and Marketing – Liza Wagner – (011) 315-7910 liza.wagner@tcsjohnhuxley.com

30 I Gaming For Africa I December 2017 / January 2018

Continued from page 20

Shaun Nicolson - AVANI Lesotho Hotel & Casino Gaming for Africa: Give us a bit of your background, and what led you to your position at AVANI Lesotho Hotel & Casino? Shaun Nicolson: I have been in the casino industry for over 25 years, working in casinos in Southern Africa and abroad. I have always been intrigued by the diversity of the operations, where there is always something to learn. I started as a Vault Cashier and worked my way through the ranks Gaming for Africa: What unique features sets AVANI Lesotho Hotel & Casino apart from the others? Shaun Nicolson: Definitely our staff, we have some of the best people I have worked with in the industry. We are a relatively small casino and that allows us to have a one on one relationship with our customers, and our staff literally do know your name. Gaming for Africa: Regarding guest demographics at the casino, where does the casino draw their customers from? Is the intent of the casino to be strictly for resort guests, or can the general public also use the casino?

Shaun Nicolson: Our core hotel business is derived from corporate guests so we are not pegged as a resort destination, as such the casino is open to everyone. Over 93% of our business is from the greater Lesotho region, however we actively market into South Africa, where we have seen an upturn of customers visits due to our VIP Manager’s strategies. Gaming for Africa: Are locals allowed to gamble, and are there responsible gambling programs in place? Shaun Nicolson: Lesotho, like South Africa, does not put any restrictions on residents gambling, as long as they are over 18 years and do so responsibly. We do have a responsible gaming programme in place within the casino. Gaming for Africa: How many table games and slots are available at the casino? Shaun Nicolson: Our games: 12 Tables - comprising Black Jack, Roulette and Punto Banco Table limits Roulette M 10.00 / M 25.00, Blackjack M 50.00 / M 200.00, Punto M 100 129 Lesotho and 70 Maseru =199 Machines Denominations range from 1c to M 5.00. Video, Stepper Reels and Poker with progressive jackpots. Machine games range from classic favourites to latest releases. Gaming for Africa: Are there tournaments within the casino? Shaun Nicolson: When we refer to tournaments, we generally refer to tables games. In this regard we host quarterly Roulette tournaments. Small scale gaming promotions are run 3 time a week. Large scale promotions are run every quarter for bigger wins. Gaming for Africa: What entertainment and activities are available complement the casino gaming operations? Shaun Nicolson: Our marketing team is constantly working on setting up entertainment, from comedy shows, ladies nights, specialised acts to romantic dinners. There is always something happening to cater for everyone’s tastes. Gaming for Africa: Is there a casino loyalty card that can be used across the properties? Shaun Nicolson: Yes – it is called the UNIQUE loyalty programme. It rewards our customers based on their play on the tables and slots. It is a point’s based system, where customers can redeem their points for anything from drinks, accommodation to merchandise. Gaming for Africa would like to thank Shaun Nicolson, Asser Majazu, Ricardo Coleman and the AVANI marketing team for their time and assistance. Further information on these properties can be found on their websites: AVANI Lesotho Hotel & Casino https://www.minorhotels.com/en/avani/lesotho AVANI Gaborone Resort & Casino https://www.minorhotels.com/en/avani/gaborone AVANI Windhoek Hotel & Casino https://www.minorhotels.com/en/avani/windhoek February / March 2018 I Gaming For Africa I 31

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Federal Palace Casino David Kliegl Paul Vingas

Flamingo Casino Themba Marasha Henry Bokehouer

Golden Valley Casino Keenan Bergins Elmarie van Wyk

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PEERMONT GLOBAL Nigel Atherton Thabo Mokoena Sharon de Leur Bob Yearham Dave Milne Billy Gray Greg Harker & Corporate Security

Group Chief Executive Officer Deputy Group Chief Executive Officer Group Marketing Manager Peermont COO: Gaming Group Hotel and Resort Executive Group Gaming Slots Executive Group Manager, Surveillance

CASINO POLANA General Manager – Jacques Els Deputy General Manager – Russell Clark Financial Manager - Mario Ingo Human Resources Manager – Antonio Macuacua Surveillance Manager - Sarel Maree

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HAPPY VALLEY CASINO - SWAZILAND Terrance Leibbrandt Managing Director David Neary Gaming Manager Barbara Thomson Cashdesk Manager TBA Tables Manager Wayne Thomson Slots Manager John Horn IT Manager

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General Manager Boardwalk Gaming Manager

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LEGACY HOTELS AND RESORTS Paddy Brearly Managing Director TBA Regional Gaming Mngr Namibia Tony Boucher Windhoek Country Club GM Sinisa Obendorfer Windhoek Country Club Tables Mngr Bobby Sissing Windhoek Country Club Slots Mngr Robert Hodson Swakopmund Hotel & Entertainment GM Janet Wilson-Moore Swakopmund GM Ricardo Coleman Swakopmund Hotel Tables Mngr Mike de Jager Swakopmund Hotel Slots Mngr

Chief Executive Group Chief Strategy and Operations Officer Chief operating Officer Director Casino (SA) Regional General Manager Gaming Marketing Manager Group Tables Manager South Africa Chief Financial officer Group Marketing Manager Group Communications Manager Group PR Manager Chief Information Officer Vice President VIP Sales Africa Group Manager VIP Services Group Slots Manager

Head Office Anthony Leeming Rob Collins Thabo Mosololi Tristan Kaatze Ruben Gooranah Rob Dalton Kevin Caswell Norman Basthdaw Liam Oddie Zoleka Skweyiya Claudia Henkel Zaine Miller Karin White Andre van Heerden Bianco Marini

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