20Ways FALL Retail 2017 by RXinsider

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Fall 2017

Community • Specialty • LTC

20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

14 Preceptors Recognized

14 Preceptors Recognized by Eight Colleges Including UAMS, Manchester University, WNE, and More page 38

8 Thought Leaders

Eight Video Series Including Temptime, BestRx, PharmaLink, ARxIUM, CVS Health, and More

page 18

Selling Your Pharmacy? Don’t Put Yourself and Your Pharmacy at Risk.

If you have been approached by a chain or independent

buyer or are considering selling your pharmacy, STOP

and CALL

TODAY!

You need professional representation NOW. Daniel J. Lannon, RPh, Broker, is: EXPERIENCED

LICENSED

INSURED

Lower risk. Higher price. Avoid common mistakes

that could be disastrous to your pharmacy sale.

• Conﬁdential Process • Proven Success Dan Lannon will personally represent you to lower your risk and get you the highest price. He knows the current market.

Daniel J. Lannon, RPh, Broker

Pharmacy Consulting Broker Services

888.808.4RPH (4774) dan@pharmacycbs.com • Experienced • Licensed • Insured

“Dan was able to negotiate a much higher price for my pharmacy than I would have been able to get on my own. Dan was on-site to guide me during the actual sale and help me through the transition. I don’t know what I would have done without having him in my corner.”

Jim C., RPh, Missouri

CORPORATE MEMBER

Nationwide Service

Contents WAY

iMedicare — No More Dashboards

Profit opportunities in your daily workflow.

WAY EMV/Chip Card Acceptance

Nutrient Depletion Notifications

Emailing A/R Statements

Mobile Payments like ApplePay

Secure Credit Card Storage

Point-to-Point Encryption

Loyalty Rewards

PSE Tracking/NPLEX Integration

OTC EDI and Price Updates

25+ RX System Integrations

EvolutionPOSv2TM Mobile Point-of-Sale

24/7 Tech Support and much more!

Happy Pharmacists With RMS, you’ll get industry leading POS innovation and robust capabilities that drive customer service and revenues. Contact us today to discuss how RMS can benefit your pharmacy!

1.877.767.1060 | sales@rm-solutions.com | www.rm-solutions.com | Follow us on Facebook, LinkedIn and Twitter

page 13

RxSafeRetail_20WaysFall17_FINAL.pdf

WAY

8/4/17

+24%

ROI

RxASP 20 Strip Packager

revenue

in 12 mos.

RxSafe 1800

WANT TO INCREASE YOUR REVENUE BY 24% IN 1 YEAR? Proven ROI in 12 months.

Get more. Do more.

CMY

Accuracy & Speed

“

As the experts in pharmacy POS solutions, you’ll have the confidence to know that as a partner in your business, we’ll have the features and technology today and tomorrow.

page 17

1:32 PM

Choose RxSafe.

Happy Pharmacists. That’s Ultimately What RMS Creates With Our Pharmacy Pointof-Sale Innovation

+ Space Savings

Narcotics Security

Inventory Management

ROI

We introduced the RxSafe 1800 into one of our pharmacies two years ago. That store had a $50,000 decrease, which totals $80,000 in savings and our inventory turns have increased by 6+ turns / year. Additionally, we’ve reduced labor costs by 200–250 labor hours per month, which covered the payment on the unit. In three years that labor savings will go directly to our bottom line. The cost of on-hand inventory in our other stores, without the RxSafe, has increased by $30,000.

Paw Paw Pharmacy, Jim Clark, Co-Owner

*Values are estimates. Your savings may vary.

For more info: www.rxsafe.com | email: info@rxsafe.com | 877.797.2332

RxSafe 1800™ Robotic Pharmacy Workflow Automation and RxASP 20™ Retail Adherence Packaging by RxSafe

Thought Leader Video Series

With the RxSafe 1800 pharmacies can improve accuracy and speed; free up floor space; eliminate waste, theft, and diversion; and improve inventory management.

page 15

page 18-19

FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

When you’re ready to buy or start your first pharmacy, RxOwnership is ready for you. We’ve done the homework, we’ve got the experience and we are committed to independent pharmacy. Our expert advisors can help you step by step from the moment you make the decision to your grand opening. RxOwnership® is your comprehensive, confidential, no-fee resource for achieving your pharmacy ownership goals. We partner with current and prospective pharmacy owners, pharmacy associations, buying groups, and pharmacy schools to help independent pharmacies continue their legacy. We’ve helped make the process easier for over 4,000 pharmacy owners since 2008. Ask one of our professional ownership advisors to help you build your future.

Call your regional RxOwnership advisor today! National

West Region

South Region

North Central Region

Northeast Region

Chris Cella, R.Ph. National Vice President 508.579.3230 christopher.cella@mckesson.com

Cory Miller Regional Manager 619.807.9257 cory.miller2@mckesson.com

Jim Springer Vice President 863.616.2948 jim.springer@mckesson.com

Kim Diemand Vice President 612.819.9326 kim.diemand@mckesson.com

Tammy McDonald Vice President 856.425.4392 tammy.mcdonald@mckesson.com

Ryan Riviello Regional Manager 817.975.6244 ryan.riviello@mckesson.com

Nick Secrest Regional Manager 630.618.6944 nicolas.secrest@mckesson.com

Contents WAY

WAY

DOSIS by Manchac Technologies — Productivity Solutions for Compliance-Pack Filling

RetailSTARx Complete Point-ofSale for Pharmacy

SINGLE RETAIL SOLUTION FOR PHARMACIES POS for prescriptions & other items Interface with dispensing systems

CAM Commerce’s RetailSTARx is a complete software solution for pharmacies with integrations to dispensing and wholesale systems — bringing together your pharmacy and retail operations, seamlessly.

Interface with wholesalers Pickup or delivery options HIPAA Notice of Privacy Policy Rx Logs IIAS for FSA Appriss® NPLEx™ MethCheck Electronic Signature Capture Targeted email campaigns Loyalty programs Integrated E-Commerce

DOSIS solutions provide the most cost-effective and efficient methods in the pharmacy market for filling prescriptions in adherence packaging.

EXCLUSIVE PROMOTION 20% off initial software licenses. Learn more by visiting:

www.camcommerce.com/20Ways

(714) 338-0200 sales@camcommerce.com

A Subsidiary of Celerant Technology

page 21

C A S E S T U DY

Polk’s Drugs transitions to next generation of pharmacy management with the help of QS/1® Polk’s Drugs is a small chain of pharmacies based in Mississippi. The Ocean Springs store, which opened about a year ago, is unique in that it also includes a gas station. For manager Jesse Murphy, PharmD, choosing the right technology was crucial to ensuring his pharmacy not only opened with a strong start, but continued to grow and operate as efficiently as possible. “Our greatest concerns as we look toward the future are looking for ways to improve our profitability, maintain patient safety and implement technology,” Murphy said. QS/1 has helped Murphy address many of those concerns. As the next generation of pharmacy management software, SharpRx®’s powerful yet intuitive system made a lasting impression. “When they showed me their new product, SharpRx, I was impressed and hoped to switch as soon as possible,” he said. Intuitive and Easy-to-Use “SharpRx’s greatest benefit is how intuitive the system is,” Murphy said. “Some of the traditional pharmacy systems that have been around for many years may be very powerful, but a lot of that power comes at a cost of complexity.” SharpRx has a lot of the same power without the complexity. “It was obviously designed with the idea that you let the software do the work, and that’s probably what impressed me most,” he said. “Things

page 27 WAY

Case Study: QS/1®

Does Your Pharmacy Software Partner Invest in Your Patients’ Health? Rx30 and Computer-Rx Do.

COMBINED EXCELLENCE

Polk’s Drugs transitions to next generation of pharmacy management with the help of QS/1.

Whether you are a small, independent start-up filling 30 prescriptions a day or a 100+ independent chain operation filling 1,500 prescriptions a day — Rx30 is your perfect solution.

Alone we were STRONG. Together we are UNSTOPPABLE. Now, more than ever before, you need a partner that has the size and scope to level the playing field on your behalf. The only vendor in the industry having the power to bring this advantage to you is the combined volume and vision of Rx30 and Computer-Rx! With the most advanced and trusted pharmacy management systems, point-of-sale and value-added services in the market, Rx30 and Computer-Rx bring a proven solution to help community pharmacies improve patient health and maximize profitability.

THE INDUSTRY IS CHANGING RAPIDLY! Join our over 8,600 pharmacies as we transform the pharmacy model. Let us work on your behalf to drive prescription volume/profits, drive STAR clinical measure performance, complete your MTM cases, minimize your DIR fees, position you for preferred contracting, contract MTM services directly with health plans and ultimately pay YOU for the privilege of working on your behalf! Yes. It is a different world with our combined expertise. The deck is stacked against you. Luckily, there’s one vendor with the size, scope and vision to level the playing field and take you successfully into the future!

“I think an individual could sit down with SharpRx and, after a few minutes, fill a prescription easily. That’s not something that we can say with other systems.”

800-289-7930 sales@Rx30.com | www.Rx30.com

800-647-5288 sales@computer-rx.net | www.winrx.net

page 22-25

20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product-profiles.

page 29

QUARTERLY ISSUES Fall 2017

Fall 2017

Community • Specialty • LTC

PATIENT CARE &

PHARMACY COST C O N TA I N M E N T Summer 2017

20 Unique Products & Services

Issue Focus: Hospital & Infusion Issue Frequency: Summer & Winter Circulation Per Issue: 19,000+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 5,000+ College Preceptors 1,800+ College Faculty 1,000+ Trade Show Handouts Issue Focus: Retail, Specialty, & LTC Issue Frequency: Spring, Fall, & Winter Circulation Per Issue: 35,300+ 18,000+ Owners (Independents) 3,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 5,000+ College Preceptors 1,800+ College Faculty 2,000+ Trade Show Handouts

Health System

Spring 2017

Infusion

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Discover 20 products and services that will help your pharmacy improve patient care or contain costs.

8 Preceptors Recognized

15 Preceptors Recognized

Eight Preceptors Recognized by Eight Colleges Including FDU, Manchester University, UT Tyler, and More page 34

15 Preceptors Recognized by Seven Colleges Including MCPHS, Manchester University, UNC, and More

8 Thought Leaders

page 38

8 Thought Leaders

page 42

8 Thought Leaders

Eight Video Series Including ARxium, RX relief, Rees Scientific, Cardinal Health, and More page 18

Eight Video Series Including Temptime, BestRx, PharmaLink, ARxIUM, CVS Health, and More

Eight Video Series Including PharmaLink, TCGRx, RxSafe, ScriptPro, FisherBroyles, and More

Pharmacist Jobs

page 18

Community • Specialty • LTC

20 Unique Products & Services

14 Preceptors Recognized by Eight Colleges Including UAMS, Manchester University, WNE, and More

Community • Specialty • LTC

•

Winter 2016

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

I M P R O V I N G

14 Preceptors Recognized

2017 CIRCULATION

Spring 2017

Summer 2017

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

page 22

Pharmacy Job Opportunities page 66

N G I M P R O VI IM P R RE PATIENT CA &

OVING PAT I E N T C A R E

OST P H A R M A C Y& CP H A R M A C Y T C O N TA I N PMEN Winter 2016

R O F I TA B I L I T Y

Health System

Winter 2016

•

Infusion

Community • Specialty • LTC

20 Unique 20 Unique Products ices Prod ucts & Serv and Discover 20 products & your help Serv ices services that will improve patient Discover pharmacy 20 products and costs. care or containservices that will pharmacy improve help your patient care or increase

11 Preceptors Recognized 24 Preceptors Recognized 8 Thought Leaders Thought Leaders Pharmacist8Jobs

profitability. by Eight Colleges Eleven Preceptors Recognized and More page 36 Findlay, Including FDU, UNC, Wingate, 24 Preceptors Recognized by Seven Colleges Including University of the Pacific, Union University, UCONN, ScriptPro, TCGRx, and More Eight Video Series Including and More page 16 page 32 Cardinal Health, Walmart, Eight Video page 62 Pharmacy Job OpportunitiesSeries Including RxRelief, Rite Aid, Cardinal Health, ScriptPro, and More page 16

Health System • Infusion

Community • Specialty • LTC

Community • Specialty • LTC & Health System • Infusion

Visit 20Ways ONLINE at RXinsider.com/20Ways

FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Contents WAY STERILE HD COMPOUNDING

NON-STERILE HD COMPOUNDING

YOUR PATH TO USP <800> COMPLIANCE

MEDISCA Network houses the top experts in the ﬁeld oﬀering you a complete turnkey solution towards USP <800> compliance.

Specialized Consultation Services Include • Oﬀ-site and on-site assessment of your compliance with USP <800> standards of practice

• Thorough GAP analysis checklist • Access to USP <800> experts • Step-by-step guidance for seamless transition

For all your USP <800> compliant Equipment and Devices, please contact your MEDISCA Account Representative at 1.800.932.1039 or visit www.medisca.com/hd

Compliance Is Our Business! 1.866.333.7811 | www.medisca.net

MEDISCA Network’s Specialized USP <800> Consultation Services

WAY Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS ®

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

Priced low and ready to go!

MEDISCA Network’s one-on-one Consultation Service is designed to provide you with step-by-step guidance to achieve USP <800> compliance. Save time and money by implementing the right plan for your business needs!

Visit our website for our EZ order system!

EPS

Exceptional Products and Service A Member of The Medi-Dose® Group

800.523.8966

NEW

InspectRx Mini ®

TCGRx is excited to announce the addition of InspectRx Mini – the newest solution for pharmacies of any size! ®

3 Small compact tabletop design 3 Production reference imaging allows users to choose and approve new reference images during the pouch approval process 3 Photo analysis of the pouch contents 3 Easy to read image of every pouch with corresponding label 3 Long term data archiving 3 Two package imaging formats available — narrow unit dose or wide multi-med packaging 3 High speed checking

info@TCGRx.com

For over 40 years, Medi-Dose/ EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

8/5/16 11:20 AM

page 43 WAY

RxOneShop — We Shop, We Find, You Save

WE SHOP. WE FIND. YOU SAVE. Servicing LTC, Chain, Retail, and Specialty Pharmacies

TCGRx stays on the cutting edge of technology to provide products that are efficient, reliable, and patient-safety driven.

RxOneShop has been helping hundreds of pharmacies across the country for over 10 years with all of their pharmaceutical needs. RxOneShop leverages the buying power from the pharmacies we work with. This allows us to negotiate the best possible price from the multiple suppliers we work with. RxOneShop then passes those savings onto each and every pharmacy. RxOneShop is dedicated to saving each pharmacy time and money. Everything we do is geared towards getting you better prices and making the ordering process as fast and easy as possible.

RxOneShop has been servicing LTC, chain, retail, and specialty pharmacies for over 10 years. Let RxOneShop help you today.

There are many reasons to choose RxOneShop for your pharmaceutical needs: • Great Prices • No Contract • Online Ordering

• No Charge For Using RxOneShop • Free Next Day Delivery • Great Customer Service

Dan Supon President Phone: (877) 476-4761 ext. 1 Email: dsupon@rxoneshop.com www.TCGRx.com

Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts

MediDose.com

page 31

TCGRx is a Partner You Can Trust for All of Your Pharmacy Solutions

• Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

EPS - Right Prescription O 8.5 x 11.indd 1

WAY

Unit Dos Bar Cod e, ing, Pharma Nursing cy & Sup Experts ply !

Doug Supon Vice President Phone: (877) 476-4761 ext. 2 Email: dougs@rxoneshop.com

262.279.5307

www.RxOneShop.com

page 33 CASE STUDY MedCall Complete Backup Pharmacy Resource Center Providing the necessary benefits that all LTC pharmacies need – and want. More than

65,000

Retail Pharmacies Supporting Over

1,000

Clients in Every State

Access to

2,100

Couriers Nationally

24/7 Coverage of Over

85%

of Nation's Zip Codes and

94%

National Population Base

PRIMARY INTENDED OUTCOME(s) An aging population has increased the demand for long-term care (LTC) in our nation’s healthcare delivery system. The typical LTC patient is living with more than one chronic condition and relies on as many as 10 different prescription drugs. Nursing facilities often contract with specialized LTC pharmacies to provide support and continuous medication management for complex health concerns. Because senior patients’ needs happen around the clock, and very often on a STAT-needs basis, the Centers for Medicare and Medicaid Services (CMS) requires LTC pharmacies to have an emergency backup system in place. When these requirements are handled internally, in-house staff must put in extra hours and shoulder backup duties after they’ve left work. This approach introduces the risk of employee burnout as well as the potential inability to service customers when they need you most. But there is a better way. MedCall, the leading provider of backup pharmacy services in the United States, offers comprehensive services including: labor-saving pharmacy benefit management, an extensive delivery network, facilitating of after-hours coverage, and expert handling of vital STAT-needs, including IV orders. 24 hours a day, 7 days a week, they have a contingency plan available to assist.

Case Study: MedCall Complete Backup Pharmacy Resource Center

page 45 WAY Life’s Complicated Enough ... Introducing the NEW PharmacyAutomationSupplies.com

Providing the necessary benefits that all LTC pharmacies need — and want.

KEY FEATURES INCLUDE

Tim Rowland, former COO for Strategic Health Partners/Senior Care Pharmacy, recently managed a group of seven pharmacies. “In two LTC pharmacies that we established, we initially handled the backup, including STAT orders, needs ourselves,” he said. “As we grew, however, the number of these orders became a bit overwhelming.”

EASY & FAST PRODUCT NAVIGATION

INVENTORY MANAGEMENT & ORDER REMINDERS

REQUEST A CUSTOM QUOTE

No more digging through product category sections to find the product you want. Our new navigation will help you find the products you need quickly and painlessly so you can get back to your patients.

Smart technology monitors the products, frequency, and quantities of past orders so at a glance you know what items you may need.

Can’t find what you’re looking for? With thousands of products not listed online we’re happy to help match you up with the product you need!

www.pharmacyautomationsupplies.com (800) 798-1401

www.medcallrx.com

page 34-37

A trusted name in healthcare manufacturing for over 100 years our new state-of-the-art e-commerce platform is designed to help you manage inventory and be the one-stop-shop for all your consumable supplies.

page 47 WAY

Strategic Purchasing and Operations Improvement Solutions by Innovatix

Strategic Purchasing and Operations Solutions that Raise the Bar

Preceptor Recognitions

PAS: Reducing Costs and Managing Your Pharmacy’s Consumables Just Got Easier

At Innovatix we’re constantly raising the bar for what’s possible—and what should be expected—of a group purchasing organization. In addition to offering an industry-leading purchasing portfolio, Innovatix is committed to developing programs that help our members thrive.

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission—providing high-quality patient care.

Innovatix Suite of Pharmacy Operations Improvement Programs

CREDENTIALING COUNSEL

Get hands-on support to help achieve recognition from accrediting bodies.

Obtain guidance and clarity on specialty pharmacy credentialing and the evolving payer landscape.

Remove the barriers to serving your patients’ specialty needs.

Navigate the Medicare Part D arena effectively and save on claims.

Use the industry’s most complete tool for accurate and reliable reimbursement services. Innovatix is a

company

To learn more about our suite of pharmacy operations improvement programs or to join our GPO, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.

page 38-39

Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Generate more revenue for your retail pharmacy by processing animal prescriptions with Animal Med Express. animalmedexpress.com | 615-538-1424

what’s the

difference?

It’s about a dialogue. We like to call ourselves consultants. We sit down with you. We talk. We listen. We present ideas that will grow your business. It’s a two-way conversation because we care about you. Smith Drug Company. Differentiators.

1.800.572.1216 ext. 1230 smithdrug.com

Contents CASE STUDY The TCGRx Beacon Pharmacy Inventory Management System Helping pharmacies do more business with less inventory.

Cliff Holt

President/Pharmacist ~ Hurricane Family Pharmacy Hurricane, UT

Case Study: The TCGRx Beacon Pharmacy Inventory Management System

WAY TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH COMPLIANCE PACKAGING

Helping pharmacies do more business with less inventory.

Success relies on the pharmacy manager’s ability to maintain accurate and current records of drugs on the shelves, as well as prescriptions filled. Effectively, inventory management accuracy is critical to ensuring retail pharmacy profitability. One company, TCGRx, is leading the way in effortless perpetual inventory control. Its Beacon system makes it truly possible for pharmacies to do more with less.

THE CHALLENGE One of today’s greatest challenges in pharmacy is the continued and growing high cost of drugs and an unprecedented boom in treatment innovations. In 2015, total drug spending in the United States reached $364 billion, with $98 billion attributed to specialty drugs. By 2020, expenditures are expected to reach $483 billion overall and $212 billion for specialty meds. For pharmacy owners, this environment equates to a huge amount of beneficial, valuable inventory to manage — and protect.

www.doseplanner.com

www.tcgrx.com

860.584.2284

sales@doseplanner.com

page 50-53 WAY Compliance issues cost companies millions each year – Uncover the problems and reduce the risks.

(855) 774-2762 x 101 • pharmacompliancegroup.com

Pharma Compliance Group: Your Compliance Partner 24 Hours a Day, 365 Days a Year

OUR TEST, Y OU R C U RE...

ENSURING A HEALTHY W OR L D YOUR Endotoxin Experts!

www.a c c iu s a .c om

WAY Stop the Hurt While You Work!

PREMIUM ANTI-FATIGUE MATS for PHARMACY WORKERS PROVEN BY MAJOR UNIVERSITY STUDY* TO REDUCE SPINAL COMPRESSION • Restores energy while reducing discomfort & fatigue caused by standing • Reduces injuries while improving productivity & safety • Durable, one-piece polyurethane construction will not absorb water or dirt • Positively impacts employee productivity, safety & retention Ergonomic Study Winner*

• Low-profile, durable edges prevent tripping • Certified by the National Floor Safety Institute for superior high traction properties

Continuous Comfort

™

EXTRA-LARGE for LONG PHARMACY COUNTERS! 3/4”

. to et up fe es 23 Siz t x 3

Premium NewLife® Eco-Pro Anti-Fatigue Floor Mats, From the Makers of GelPro®

The use of NewLife® Eco-Pro Anti-Fatigue Mats can protect your employees, increase productivity, and boost morale. Leading to happier and healthier employees.

• Lightweight & easy-to-clean (peroxide solution-safe)

The Pharma Compliance Group helps its clients traverse the landscape of regulatory requirements and language to mitigate the risks associated with operating in a regulated industry.

ENERGYRETURN FOAM

e fe

* Study conducted by Texas A&M University

FOR ADDITIONAL INFORMATION CONTACT Will Jones: willj@letsgel.com | (512) 628-1704 Made in the USA

GelProMedical.com

page 67

The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies

Case Study: LIMITmarker® Increases Prescriber Confidence and Customer Satisfaction

CASE STUDY

LIMITmarker® FM Heat Indicator

LIMITmarker® Increases Prescriber Conﬁdence and Customer Satisfaction SMP focuses on educating prescribers about the importance and value of temperature indicators. The outcome has been an increase in prescriber conﬁdence, resulting in more referrals to SMP.

SMP focuses on educating prescribers about the importance and value of temperature indicators. The outcome has been an increase in prescriber confidence, resulting in more referrals to SMP.

Background

Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies.

Brian Brito Vice President SMP Pharmacy Solutions

About SMP Pharmacy Solutions South Miami Pharmacy (SMP) was founded in 2003 by Dr. Armando Bardisa with a goal to improve the quality of life for their customers and patients through personalized service. In order to provide customized service for their patients, SMP oﬀers hard to ﬁnd medications, compounding services, one-on-one fertility specialists and medication therapy management for specialty pharmacy patients.

Fertility treatments are a large segment of SMP’s business and most of these medications require refrigeration. Acknowledging that this is a highly sensitive and emotionally invested treatment for the patients they serve, product integrity is critically important to SMP.

erving patients in most of the 50 U.S. states and many international countries, South Miami Pharmacy rebranded itself as SMP Pharmacy Solutions in 2015 to better reﬂect their global services. Considering that they ship approximately 10,000 prescriptions each month from their two Miami facilities, many to South America and Caribbean locations, safe shipment of temperature-sensitive products is particularly critical to their focus on patient care and quality.

Temptime Corporation temptimecorp.com

RxInsider-Case-Study-Temptime-SMP-Pharmacy.indd 1

8/2/17 2:56 PM

page 57

page 68-71 WAY

Trade Show & Meeting Calendar

Increase customer safety and convenience while increasing pharmacy productivity and profitability. Offering compliance packaging to your clients is smart business. Using DosePlanner makes it easy!

page 65

page 55 WAY

DosePlanner: Take Your Business to the Next Level With Compliance Packaging

Patient-Centered Pharmacy Home™ Accreditation

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals.

Introducing Patient-Centered Pharmacy Home accreditation. ™

atient-Centered Pharmacy Home™ (PCPH™) is the latest addition to The Compliance Team’s industry leading Exemplary Provider® suite of accreditation programs for Pharmacy Services. PCPH is designed specifically to promote better patient medication management through concise measures that cover access issues, provider coordination, and care planning between a patient’s pharmacy and prescribing professionals. In addition to being Medicare-approved for DMEPOS, The Compliance Team’s Exemplary Provider® accreditation for Pharmacy Services also includes tracks

for Infusion, Compounding, Specialty Drugs, In-Store Clinic, and Long-Term Care. Meeting the highest standards of patient care has never been this simple. For more details, call us at 215.654.9110 or visit our web site: TheComplianceTeam.org/pharmacy_services.aspx.

Exemplary Provider Accreditation ®

The Compliance Team’s Medicareapproved operations-based Exemplary Provider® accreditation builds on existing pharmacy business and patient care practices with a focus on process simplification and standardization.

*The Compliance Team’s Exemplary Provider® accreditation is nationally recognized and “deemed” by Medicare to accredit Part A-Rural Health Clinics and Part B-DMEPOS providers.

page 58-63

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

... NOW, WE CAN

PUT YOUR

PHARMACY

NAME ON

ANYTHING!

Contents WAY

Updox Pharmacy Connect

Community Pharmacies Need the

RIGHT TOOLS to SUCCEED.

Let Updox Pharmacy Connect help your business … Improve Care Coordination — Drive New Revenue – Enhance Star Ratings – Engage Patients and Physicians – Increase Patient Traffic – Manage Medication Synchronization.

Technology That Drives Revenue From Clinical Care Enhance Electronic Communications Leverage eFax, secure provider messaging, and web-based document management to increase efficiency by optimizing workflows and improving response times.

Simplify Appointment Scheduling Activate online appointment requests and reminders to build strong relationships with patients, improve medication compliance and increase prescription volume.

Expand Revenue Opportunities Provide an integrated patient portal, including patient payment technology and notifications, to actively market wellness services and decrease costly collection activities.

DECREASE COSTS. IMPROVE COMPLIANCE. DRIVE REVENUE.

Updox Pharmacy Connect

Your Single Source for Patient and Provider Communication

(614) 798-8170

www.updox.com

upd-adFull-RxInsider.indd 1

By:

9420

The Best . . . Just Got Better . Distributed By:

eyecon@rxsystems.com

30 pills

60 pills

90 pills

Medication Adherence Solutions From Medicine-On-Time Medication Adherence Solutions Multi-Dose Solution

Single Dose Solution

Pharmacists and patients have enjoyed the benefits of Medicine-On-Time’s multi-dose compliance packaging for 30+ years. We are committed to improving patient quality of life through safe, accurate solutions for medication management and complete medication adherence solutions for pharmacies and facilities.

In addition to our traditional multi-dose solution, we now simplify the single dose. Used alone or in conjunction with multiple medication dispensing systems, the Medicine-On-Time single dose medication card helps improve patient care and ensure confidence for any medication management regimen.

Who We Serve Retail & Specialty Pharmacies

We help any patient better manage their medications, especially those with complex disease states.

Physicians

Partnering with a Medicine-On-Time pharmacy is an effective way to improve patient adherence and safety.

Facilities

Our solution keeps residents safe, med pass accurate and efficient, and staff members stress-free.

Medicine-On-Time empowers pharmacies to simplify complex medication regimens. For more than three decades, we’ve been committed to improving patient quality-of-life through safe, accurate solutions to medication management.

8/4/17 10:58 AM

WAY

Pill Count

WAY

800-922-9142

Product

Avg. Fill Time

GSE Eyecon®

13.6 sec

Competitive Brand

17.1 sec

Hand Counting

26.9 sec

GSE Eyecon®

14.1 sec

Reduces Labor

Competitive Brand

21.9 sec

Hand Counting

47.7 sec

Assists with Inventory.

GSE Eyecon®

15.9 sec

Competitive Brand

26.8 sec

Hand Counting

66.6 sec

99.99% accuracy Validates that the proper NDC is being dispensed.

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Eyecon 9420 by Avery Weigh-Tronix. Distributed by Rx Systems, Inc.

Download the 20Ways App

Vision based pill counter that has become the preferred choice of thousands of pharmacies. Improve accuracy, speed, and patient safety.

RXinsider.com/20ways

Interfaces with most software companies. Back Count, Double Count feature

page 77

PUBLISHER RXinsider LTD RXinsider CEO: Gregory Cianfarani RPh DESIGN AND PRODUCTION Design & Layout Multimedia Marketing

Lora Sosa Eric Simmons Jay DiNardi Shawna Arnold

SALES AND BUSINESS DEVELOPMENT Chris Kolkhorst, Vice President chris.kolkhorst@rxinsider.com Shaun Russell shaun.russell@rxinsider.com Mike Rahme mike.rahme@rxinsider.com Samantha Pirraglia samantha.pirraglia@rxinsider.com Email sales@rxinsider.com Phone 800.972.2083 Fax 646.329.9766 Website www.RXinsider.com

NOTICE OF POLICY 20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/ RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code. Editorial - views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising - products, services and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.

20Ways is an official publication of RXinsider

GENERAL SUBSCRIPTION INQUIRIES RXinsider LTD c/o 20Ways 1300 Division Road, Suite 103 West Warwick, RI 02893 20Ways Online: www.RXinsider.com/20Ways General Information: 20Ways@RXinsider.com Circulation: See page 3

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

iMedicare — No More Dashboards Profit opportunities in your daily workflow.

CEO:

Flaviu Simihaian Founded: 2012 Phone: (704) 769-0540 Address: 1220 Broadway, 9th Floor New York, NY 10001 Website: www.imedicare.com

Company Background

• Nutrient Depletion: While filling a prescription for a patient, this new module detects if that patient is being depleted of a key nutrient. If so, it generates a custom-tailored handout for each patient explaining the benefits of CoQ10, Vitamin B12, Magnesium, and more.

Testimonials

“ T he return on investment we get from iMedicare is over 10 to 20 times what we spend on it every year.”

iMedicare was started by pharmacists for pharmacists. In 2012, Matt Johnson was finishing his PharmD at Wingate University in Charlotte, North Carolina and saw pharmacies’ challenges with Medicare Part D. So Matt partnered with his programmer friend, Flaviu Simihaian, to build software that simplifies Medicare for every community pharmacy. With careful design, they have built software that is simple, clean, and easy-to-use for a pharmacist in workflow. The iMedicare product adoption grew from 6 to 600 pharmacies in one year.

iMedicare now services over 5,000 pharmacies across the U.S., helping them efficiently manage their Medicare patients and increase their bottom line. The company aims to help more community pharmacies utilize new software technologies in order to stay successful — iMedicare’s platform is available for use on any iPad, tablet, or computer through integrations with over 45 pharmacy software systems.

Product Overview

iMedicare is the leading decision-automation platform that increases the pharmacy bottom line. Over 5,000+ community pharmacies use iMedicare to compare Medicare plans in seconds. In 2016-2017, these 5,000 pharmacies increased their retention by 11% with the Medicare patients whom they preformed planned comparisons for using iMedicare. And now, with live integration, iMedicare brings profit opportunities into the pharmacies’ daily workflow. No more dashboards to log into. These profit opportunities include: Adherence, MTMs, DIR Fees, Open Enrollment, Nutrition Counseling, Drug Alternatives, and more. • Compare Medicare Plans: Imagine a Medicare.gov where the information is already pre-entered for you from the pharmacy management system, and a comparison takes just seconds. iMedicare has accomplished that and more, making every comparison fast and profitable. • Star Rating/DIR Fees: While filling a prescription, iMedicare provides real-time notifications in workflow (no dashboard needed) that alert the pharmacy if a patient is costing them $100 in DIR fees, or if the patient is non-adherent. Moreover, it even generates the appropriate handout or MedSync Enroll Form to help the right patient with the right intervention, without leaving your workflow.

— Brian Freeman, Cannon Pharmacy (6 stores), NC

“ iMedicare is like an extra pair of eyes for all Independent Pharmacy owners! By monitoring and bringing to our attention missed opportunities, the system helps improve our bottom line. With new features that alert me about patients nearing retirement age, the system enables me to be pro-active in ensuring that they come to my pharmacy instead of going to the chains or mail order. I, also, like the fact that folks at iMedicare are always looking to improve the system. Thank you iMedicare for fighting in the independent’s corner!” — KB Patel, La Crescenta Pharmacy, CA

“ iMedicare is the greatest thing ever. It works wonders for my patients, and every pharmacy should use it.”

— Thomas Cory, Standard Pharmacy, MA

“ We saved a lady $4,500 after she signed up for another Med D Plan from an insurance specialist. The agent used a wrong drug which inflated her cost by $4,500. Using iMedicare, we quickly imported her correct drugs and found a better plan which saved her a lot of headaches and $4,500!”

— Brian Caswell, Wolkar Drug, KS

“ I used iMedicare on hundreds of patients last fall. Once word got out, I was gaining new patients every day.”

— John Hyer, King’s Pharmacy, NC

“ Our patients have been very receptive to iMedicare’s Nutrient Depletion program. We started with Co Q-10 and had good results. We have just started working on Zinc and Calcium. We have been able to boost sales about ten times what we were doing before!”

— Dan Ware, Ted’s Pharmacy, LA

Trade Shows/Meetings Attended

PDS, NACDS, McKesson/HealthMart/AccessHealth, Cardinal Health/Leadernet/Medicine Shoppe, Amerisource Bergen/Elevate/ Good Neighbor, Smith Drug, Mutual Drug, Morris & Dickson, PBA Health, Rx30, PioneerRx, ComputerRx, QS/1, SpeedScript, and more.

Pricing Information

Call us at (704) 769-0540, use the code 20WAYS to sign up for iMedicare and you’ll receive a 40% discount. (Available until October 31st.) FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 13

Choose RxSafe.

+24%

ROI

RxASP 20 Strip Packager

revenue

in 12 mos.

RxSafe 1800

WANT TO INCREASE YOUR REVENUE BY 24% IN 1 YEAR? Proven ROI in 12 months.

Get more. Do more. + Accuracy & Speed

“

+ Space Savings

Narcotics Security

Inventory Management

ROI

Paw Paw Pharmacy, Jim Clark, Co-Owner

*Values are estimates. Your savings may vary.

For more info: www.rxsafe.com | email: info@rxsafe.com | 877.797.2332

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

RxSafe 1800™ Robotic Pharmacy Workflow Automation and RxASP 20™ Retail Adherence Packaging by RxSafe With the RxSafe 1800 pharmacies can improve accuracy and speed; free up floor space; eliminate waste, theft, and diversion; and improve inventory management. The RxASP 20 takes retail adherence packaging to a whole new level — no more trays. President & CEO: William K. Holmes Founded: 2008

Employees: <100 Toll-Free Phone:

(877) 797-2332 (760) 593-7161 Address: 2453 Cades Way, Suite A Vista, CA 92081 Website: www.rxsafe.com Email: info@rxsafe.com Phone:

Company Background

RxSafe began operations in 2008. Many of the principal employees have been innovating together since the early 90’s at such companies as Pyxis, Omnicell, and DDN where they have extensively contributed to the advancement of automation in the pharmacy industry. RxSafe’s founder and CEO, William Holmes has authored over 50 U.S. patents.

Product Overview

Our RxSafe 1800 is the leader in automated, high-density robotic storage and retrieval of stock bottles. It represents an evolutionary leap in pharmacy automation technology because it goes beyond open shelf and drawer-based systems. Unlike vial filling robots that hold a small percentage of your formulary, an RxSafe system can securely hold virtually all of your oral solid stock bottles. When you’re busy, the RxSafe 1800 system shines. Users report that a single operator can routinely fill at an effective rate of over 100 scripts per-hour. If your space is tight, or there’s better use for space, RxSafe is the solution. In a three-tower system up to 5,400 stock bottle containers fit in 40 square feet of space. Technology sets our retail automated strip packager, the RxASP 20™ apart — it takes oral solid packaging to a whole new level. Supporting unit dose and multi-med packaging with no more trays or down time to load trays. No more errors from hand filling trays. No more remote filling stations. With a fill rate of 50 multi-dose pouches per-minute, the RxASP has the highest speed and the highest dose count per pouch industry wide. This means one pouch per med administration time.

Features & Options

n RxSafe 1800 Accuracy. Efficiency. Security. With only one technician and one pharmacist, virtually every pharmacy, every day can fill all prescriptions without extra filling staff. And, with one open bottle at a time, there’s less chance for error, no wasted inventory, and no narcotics theft. In fact, the RxSafe 1800™ is so secure it’s been approved by the U.S. Department of Defense for CII narcotics storage and dispensing.

With the RxSafe 1800, inventory is always 100% accurate because it stores stock bottles behind locked doors and forces workflow at one station without the added expense of other software or hardware. Remote Stock Management is another standard feature of the RxSafe 1800. n RxASP 20 The RxASP 20™ makes starting a retail adherence packaging program a breeze. Our strip packaging offers your pharmacy customers a convenient medication solution. This alternative simplifies the cumbersome med management of vials and blister packs. Our “hi-fidelity” pouch printing allows you to customize the strip packages with the most versatile options on the market, including your pharmacy’s logo, instructions, and patient medication info. With the “easiest-to-open” pouches, the RxASP 20 overcomes the problems with competitive pouches when it comes to ease-of-use. Plus, it has the lowest operating cost, as well as the lowest consumables cost in the industry. Why? Automatically and dynamically, the RxASP creates a single or multi-dose pouch size that exactly fits the contents of every pouch — saving material and time. No machine configuration required. What really stands out? This is the only strip packager with optional, built-in vision inspection. More importantly, machine inspection happens “real time” in a single workflow step without a secondary machine. Designed to be modular and scalable, the RxASP line has the smallest footprint of any strip packager on the market. If you’re looking to add retail adherence packaging to your pharmacy, let us help you make the transition. RxSafe offers a full marketing support program with options to get you up and running in no time. Including, web development, social media, search engine optimization (SEO), professional consultation, videos, marketing templates, and logo design — all at a lower cost than our competition.

Testimonial

“ Our primary goals for making this automation investment were to increase our workflow and inventory management efficiency so we could free up staff to spend more time and attention on clinical services and other revenue generating activities.”

— Eric Black, R.Ph., Owner, Mt. Vernon Medicine Shoppe

Additional Product Lines

RxSafe 900™; RxVault 1800™; RxVault 900™; RxASP 1000™; RxASP 600™; RxASP 300™; Pharmacy Design & Workflow Consulting

Ordering Information

To learn how your pharmacy can benefit from an RxSafe system, contact us by email at info@rxsafe.com, or call us at (877) 797-2332. FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 15

EMV/Chip Card Acceptance

Nutrient Depletion Notifications

Emailing A/R Statements

Mobile Payments like ApplePay

Secure Credit Card Storage

Point-to-Point Encryption

Loyalty Rewards

PSE Tracking/NPLEX Integration

OTC EDI and Price Updates

25+ RX System Integrations

EvolutionPOSv2TM Mobile Point-of-Sale

24/7 Tech Support and much more!

Happy Pharmacists With RMS, youâ&#x20AC;&#x2122;ll get industry leading POS innovation and robust capabilities that drive customer service and revenues. Contact us today to discuss how RMS can benefit your pharmacy!

1.877.767.1060 | sales@rm-solutions.com | www.rm-solutions.com | Follow us on Facebook, LinkedIn and Twitter

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Happy Pharmacists. That’s Ultimately What RMS Creates With Our Pharmacy Point-of-Sale Innovation As the experts in pharmacy POS solutions, you’ll have the confidence to know that as a partner in your business, we’ll have the features and technology today and tomorrow.

CEO:

Brad Jones Founded: 1998 Employees: 40+ Stock Symbol: Privately Held Toll-Free Phone: (877) 767-1060 Phone: (360) 438-8276 Fax: (360) 438-8284 Address: 4535 Lacey Boulevard SE Lacey, WA 98503 Website: www.rm-solutions.com

Company Background Retail Management Solutions is the industry leader in point-of-sale technology for retail and outpatient pharmacy. Specializing exclusively in pharmacy, RMS’ solutions have become the industry standard, now interfacing to over 25 different pharmacy management systems. We have installed more POS systems in independent and institutional pharmacies than any other company. Our POS solutions are completely scalable, ranging from small form-factor computers and all-in-one touch screen systems to EvolutionPOSv2™, the first mobile, handheld unit designed for pharmacy use. RMS offers a full suite of retail applications and provides seamless store management, customer management, inventory control management, and back office management. Security and compliance are paramount, and our pharmacy proven solutions systems have built-in safeguards. Redundant storage, encrypted communications, and certified payment mechanisms ensure protection and confidence. You can count on us for prompt service in all 50 states, 24 hours a day, seven days a week. We are a privately held company, with employees throughout the country — pharmacy technology professionals with hundreds of years of combined experience.

Product Overview n Star-Lite POS Designed with clinic and apothecary pharmacies in mind, Star-Lite is the perfect fit if your focus is prescription tracking and workflow completion. Scan prescriptions and OTC’s and interface with most pharmacy management systems. Process credit/debit/FSA/EMV

cards, as well as online check verification and electronic check depositing. Capture signatures for controlled substances, HIPAA, safety caps, third-party, and more. Additional features include fingerprint log-in, daily bank deposit, end-of-day reporting, gift card creation, merchandise refund cards, and promotional event management. n Star-Plus POS The most robust pharmacy POS system in the industry. Star-Plus builds on Star-Lite, adding inventory control, wholesaler interfaces for price updates, purchase orders, and advanced reporting. On the marketing side, label and sign making is included, along with a robust customer loyalty program which includes: point rewards, status level awards (bronze, silver, gold), and coupon printing on the receipt. n Star-Link Enterprise Solution For the multi-store and chain environment, Star-Link unifies information management across multiple sites. You specify the degree to which products, pricing, and orders are managed, whether centralized or localized at the store level. The system eliminates repetition at each site while allowing for local changes when necessary. Centralized A/R management, shared product files, and secure web-based multi-store reports are accessible from anywhere you have internet access.

Is Your POS Helping You ... • Retain and grow your customer base? • Make informed business decisions? • Plan strategically for the future? • Improve your store and team’s efficiency? Key Customers Client Base: More than 1,000 pharmacies rely on RMS systems. Additional Information Check out our blog at www.rm-solutions.com/blog for intriguing content and tips on independent retail pharmacy technology, store management, and merchandising. FA L L 2 0 1 7

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Thought Leader Video Series

THOUGHT LEADER VIDEO SERIES

Temperature Monitoring and Global Health

Leading With Heart in Pharmacy and Healthcare

Christopher Caufield, Vice President, Global Customer Development, Katie Kraverath, Business Development Manager, and Mark Eppedio, Senior Product Manager, for Temptime, discuss temperature monitoring and global health in a 12-part video series.

Amy Oliveira, Sr. Director, Enterprise Pharmacist Talent Acquisition, Cristina Fueyo Medina, Pharmacist, Manager Professional and College Relations, John Costanzo, Corporate Community Fellow, and Alicia Palombo, Pharmacy Intern, for CVS Health, discuss leading with heart in pharmacy and healthcare in a 12-part video series.

www.temptimecorp.com

www.cvshealth.com

rxinsider.com/videos.php

THOUGHT LEADER VIDEO SERIES

BestRx: Pharmacy Software Solutions Vikas Desai, Vice President, Hemal Desai, President, and Bart Rogacewicz, Senior Operations Manager, for BestRx, discuss BestRx: Pharmacy Software Solutions for independent and retail pharmacies in a 12-part video series.

Innovative Technology and Solutions in the Pharmacy Market Thom Doherty, Executive Vice President, Technology, and Craig Boyce, RPh, Solution Lead, IV Automation, for ARxIUM, discuss innovative technology and solutions in the pharmacy market in a 12-part video series.

www.bestrx.com

www.arxium.com

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THOUGHT LEADER VIDEO SERIES

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

rxinsider.com/videos.php

Thought Leader Video Series

THOUGHT LEADER VIDEO SERIES

Pharmaceutical Return Processing in the Pharmacy Market Thierry Beckers, President & COO, and Adam Bottie, Vice President, Sales and Marketing, for PharmaLink, discuss pharmaceutical return processing in the pharmacy market in a 12-part video series.

Kristie Bruneman, Manager, Recruiting & College Relations, Annie Stout, Manager, Recruiting & College Relations, and Bessie Berdusis, Manager of Strategic Development for Patient Care Services, for Albertsons, discuss career opportunities in the pharmacy market in a 12-part video series.

Career Opportunities in the Pharmacy Market

www.pharmalinkinc.com

www.albertsons.com

rxinsider.com/videos.php

THOUGHT LEADER VIDEO SERIES

Automated Monitoring Solutions in the Pharmacy Market Michael Hanssens, for Rees Scientific, discusses automated monitoring solutions in the pharmacy market in a 12-part video series.

Full Line Distribution in the Pharmacy Market Jeff Foreman, RPh, President, for Smith Drug Company, discusses full line distribution in the pharmacy market in a 12-part video series.

Rees Scientific www.reesscientific.com

www.smithdrug.com

rxinsider.com/videos.php

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R E TA I L / C O M M U N I T Y â&#x20AC;˘ S P E C I A LT Y â&#x20AC;˘ LT C 19

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

DOSIS by Manchac Technologies — Productivity Solutions for Compliance-Pack Filling DOSIS solutions provide the most cost-effective and efficient methods in the pharmacy market for filling prescriptions in adherence packaging — products that reduce errors and lower labor costs by automating tedious manual processes.

President:

Monroe Milton

Director of Sales: Daren Burton Founded: 2006

Employees: <100 Toll-Free Phone:

877-MANCHAC (877-626-2422) (318) 442-3686 Fax: (318) 445-1268 Address: 1501-A Wimbledon Drive, Alexandria, LA 71301 Website: www.dosis.com Phone:

Company Background

Based in Louisiana, Manchac Technologies developed the DOSIS suite of products to improve pharmacy efficiency and accuracy. Manchac is a local word meaning “better way”, and we have built our company around the mission of providing better solutions and even better service to pharmacies. We are proud of the difference we have made over the past decade in the hundreds of pharmacies with which we have partnered. We are excited to continue to help pharmacies reduce their costs of production while providing higher quality services to their patients. Since our first robot sold in 2009, our DOSIS L60 robots have become the “go-to solution” for pharmacies wanting to improve singlemedication blister card operations. In the last few years, Manchac has broadened our offerings to include the DOSIS U60 unit-dose robot as well as printing and pre-pack productivity software to extend efficiencies beyond the automated filling and labeling completed within the robots. In 2017, we introduced the revolutionary DOSIS 360 solution for filling and checking multi-dose cards. In the years to come, Manchac will continue to enhance the performance of our proven products while delivering new, innovative pharmacy productivity solutions.

Product Overview

The DOSIS products each focus on three main objectives: 1.) reducing the opportunities for pharmacy errors by minimizing the human intervention required, 2.) reducing disorder in the pharmacy by providing automated, predictable, and repeatable processes, and 3.) lowering operating costs by reducing labor and eliminating non-valueadded activities for the pharmacy staff. All of the DOSIS products are driven by our powerful, highlyconfigurable software interface. Filling and printing activities can be routed, prioritized, and configured based on any data received from the pharmacy management software. For example, fill patterns (calendar, split-cards, etc.) and label templates can be adapted for different customer facilities or prescription types. DOSIS systems integrate seamlessly to help pharmacies complete daily and cycle prescriptions as well as prepack, first dose, and e-kit stock.

Product Descriptions

n DOSIS 360: For retail and LTC pharmacies, DOSIS 360 provides an

automated, controlled system for filling multi-med blister cards at a very low cost-of entry compared to any robot on the market. Various multimed card formats are supported, and a single technician working with DOSIS 360 can correctly fill, seal, and label multi-med cards for over 250 patients per month. Whether your pharmacy serves twenty-five or a thousand patients in multi-med cards, the DOSIS 360 system will grow with your business. DOSIS 360 is a complete solution that empowers the filling, sealing, labeling, and checking of multi-med cards while fitting into existing countertop work spaces.

n DOSIS L60: The LTC industry standard for automated filling, sealing,

and patient-labeling of single-medication blister card prescriptions, each DOSIS L60 robot has a monthly production capacity exceeding 15,000 blister cards. Using one-of-a-kind dispensing technology to eliminate the need for canister exchanges or on-site canister hardware calibration, DOSIS robots allow generic manufacturers to be changed without changing canisters.

n DOSIS C60: Adapted from the L60 design, the DOSIS C60 offers

identical functionality but is physically adapted for 3"x 9" cards commonly used for narcotics or to fit in med carts configured for strip-packaging. Each DOSIS C60 card holds up to 16 doses.

n DOSIS U60: Based on the L60 platform, DOSIS U60 adds the

functionality of full unit-dose labeling within the robot. Each blister of each card can be printed with your requirements of NDC bar code, drug name and strength, lot number, expiration date, etc.

n DOSIS mPAQ Printing: There are two primary aspects to DOSIS mPAQ Printing: directional (or work zone) printing and med-pass printing. Directional printing can route labels throughout the pharmacy based on prescription data, medication location, etc. Med-pass (or time-pass) printing automatically highlights color-coded labels to match med-pass data and times for patients and their facilities.

n DOSIS Pre-Pack Manager: For pharmacies using pre-packs, DOSIS

Pre-Pack Manager significantly minimizes the inventory and reduces the labor required throughout the pre-pack process. Pre-Pack Manager automatically drives consumption and restocking of pre-pack cards via the DOSIS robots.

Ordering Information

For more information, call Manchac Technologies at (877) 626-2422, or email sales@manchac.com.

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 21

C A S E S T U DY

“It was obviously designed with the idea that you let the software do the work, and that’s probably what impressed me most.” Jesse Murphy, PharmD that would have hidden settings or would be difficult to do with other systems are very intuitive and easy to figure out with SharpRx.” “I think an individual could sit down with SharpRx and, after a few minutes, fill a prescription easily. That’s not something that we can say with other systems.”

C A S E S T U DY The fact that the system is so easy to use has made it easy to train others as well, Murphy said. “What may have taken weeks or months to get accustomed to with previous software, now often only takes a couple of days.” What’s more, a lot of SharpRx’s features are exactly where you would expect them to be, he related. “They make sense from a workflow standpoint or from an organization standpoint,” he said. “One of the best things about it is that it keeps the important tools front and center. They’re very easy to find, they’re in logical places, and it’s very easy for you to navigate to the different elements. You’re not overwhelmed with too much information or too many functions. But if you need additional functions, they’re easily accessed.” That’s something that other platforms he has used haven’t always done a good job of handling, he said. “They either overwhelm you with too much or give you too little control.” SharpRx makes using multiple screens easy as well – something Murphy and his staff really like since they may have many screens open at one time. “We really like the multi-screen features. It allows us to view multiple patients, multiple prescriptions and multiple drug or prescriber entries without having to leave what we’re doing.” “Phone calls are no longer a problem because it’s easy to switch to a new patient and access what they are looking for, fill prescriptions, add refills to our queue and then immediately go back to what we were doing. It’s very easy to leave what we’re doing,

12 9

3 6

Drag and drop to create custom labels and forms. go to a different task and switch back without losing a step,” he said. Make Changes to Labels and Forms Easily “Another benefit is we can update our prescription forms, and make them clearer and easier to read,” he said. “And, we can do it within minutes ourselves.” Similarly, SharpRx has helped the pharmacy overcome one of its biggest challenges – label creation. “One of the biggest issues we had with past systems is when you wanted to make a change to the label.” Rather than requiring requests for changes from a third party, “SharpRx has a simple drag-and-drop format to adjust forms, so you can make a change immediately,” he said. “It takes a fraction of a minute to make and save, and you can see the results right away. That saves a lot of time.”

“SharpRx is clearly a next generation product. It has all the core functions that most pharmacies need, but it doesn’t require as much effort on my part to work. It cuts down on the amount of time that we spend doing administrative duties and frees up my staff and me to do pharmacy tasks that cannot be automated.” Jesse Murphy, PharmD 23

C A S E S T U DY Simplify Adjudication and Inventory Murphy said SharpRx has done a lot to simplify some of the more difficult aspects of processing prescriptions. “We no longer struggle with adjudication and inventory,” he explained. “It speeds up the processing of prescriptions so our customers are in and out very quickly. It has a very good system for tracking prescriptions so that we can pinpoint when and where a prescription was filled and picked up and when that patient would be due for the next fill. It has done a really good job of helping us maintain our inventory so that medications are not out of stock as frequently.” “Adjudication is something that is always a struggle with any pharmacy system,” he said. “With SharpRx, most prescriptions go through without any intervention on my part. We no longer have to continually work to get prescriptions to adjudicate perfectly. The software handles most of that.” Better Patient Record Management Managing patient records and linking family members to the same account has also been a snap with SharpRx, Murphy said. “When someone picks up a prescription, the system will notify you if you have

prescriptions for other family members. Also, it will notify you if it is in a separate bag or in the fridge, and that’s been a real handy system.” “As part of our transition, we also switched signature management from paper to electronic. That has always been a difficult thing to do in prior systems. With SharpRx, it’s easy to access and retrieve those signatures,” Murphy said. What’s Most Important in a Pharmacy Management System? When choosing a pharmacy management system, Murphy said the system must be powerful enough to handle the challenges a busy and ever-growing pharmacy faces. Yet, it must be intuitive enough so that staff can begin processing prescriptions quickly. “When I think about what I want my pharmacy software to do, it really needs to do the grunt work,” he said. “It needs to do the paperwork. It needs to do the things that don’t require a pharmacist or a technician for intervention. I want software that is not going to work against me, but is going to work for me. These are all things that SharpRx has excelled at,” he said.

About Polk’s Drugs Jesse Murphy, PharmD, Manager, Ocean Springs location

• Polk’s Drugs, a small chain of pharmacies based in Mississippi, has been in business for nearly 40 years. • Its Ocean Springs store includes a gas station and convenience store. • The Ocean Springs location uses QS/1’s SharpRx Pharmacy Management System.

www.qs1.com

866.721.4432

Devote more time to your patients and less time to your software. Jesse Murphy, PharmD Manager Polk’s Drugs

When Polk’s Drugs opened its new store, it turned to QS/1®’s new SharpRx® game-changing pharmacy management solution. Pharmacist Jesse Murphy saw immediately the system would free him to do his job. SharpRx provides easy access to multiple screens and reduces the number of steps and keystrokes needed for daily tasks. For Polk’s, training became simpler, processing faster, adjudication easier, inventory more manageable and patient communications better.

“With some pharmacy software, you feel like the system’s fighting you. Not SharpRx. It’s so intuitive to pharmacy, everything just makes sense. Training is easier, so is adjudication, inventory management and workflow.” Jesse Murphy, PharmD – QS/1 Customer since 2015

Watch the video to learn more about Jesse’s experience with QS/1’s new SharpRx. Scan the code or visit www.JessesQS1story.com. qs1.com 866.721.4432 ©2017 J M SMITH CORPORATION. QS/1, SharpRx and the QS/1 logo are registered trademarks of the J M Smith Corporation.

SINGLE RETAIL SOLUTION FOR PHARMACIES POS for prescriptions & other items Interface with dispensing systems Interface with wholesalers Pickup or delivery options HIPAA Notice of Privacy Policy Rx Logs IIAS for FSA Appriss® NPLEx™ MethCheck Electronic Signature Capture Targeted email campaigns Loyalty programs Integrated E-Commerce

EXCLUSIVE PROMOTION 20% off initial software licenses. Learn more by visiting:

www.camcommerce.com/20Ways

(714) 338-0200 sales@camcommerce.com

A Subsidiary of Celerant Technology

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RetailSTARx Complete Point-of-Sale for Pharmacy CAM Commerce’s RetailSTARx is a complete software solution for pharmacies with integrations to dispensing and wholesale systems – bringing together your pharmacy and retail operations, seamlessly.

Director, Marketing: Michele Salerno Founded:

1983 Employees: <200 Phone: (714) 338-0200 Fax: (714) 241-9893 Address: 17075 Newhope Street Fountain Valley, CA 92708 Website: www.camcommerce.com/20Ways

Company Background

CAM Commerce Solutions was founded in 1983. Throughout time, we have continued to develop, market, install, and service highly integrated retail management and payment processing solutions for pharmacy retailers. These integrated solutions include: point-of-sale, electronic payment processing, inventory management, e-commerce shopping cart, customer management, mobile applications, and extensive management reporting. We have a variety of products and services that address the automation needs of the pharmacy industry. At CAM, we know service, and ongoing updates to the software are important considerations in the purchase of a software system. It is important to know that the company behind the product will be around to protect and enhance your investment. CAM has more than 100 employees dedicated to improving our products and serving our customers. We offer phone support seven days a week, and ongoing program enhancements. Now, we bring even more experience to our team with Celerant Technology Corporation. Celerant Technology’s acquisition of CAM brings to the table 10 years of reputable experience. Regardless of the size of your business, we have a solution for you!

Product Overview

CAM’s multi-channel solution has been automating pharmacies for over 30 years, maximizing on the technology needed to control inventory and streamline retail pharmacy processes. CAM meets or exceeds all industry standards and regulations while offering exceptional service and state-of-the-art technical support. The POS software for pharmacies from CAM Commerce Solutions interfaces in real-time to pharmacy systems. Our software gathers signatures for pseudoephedrine, Rx signature logs, and the HIPAA Notice of Privacy Policy (NOPP), and integrates this with our POS system for easy reference, reporting, and auditing. We offer a complete customer management program with

frequent buyer clubs, gift cards, email campaigns, and more. We also offer an offline delivery application which can be used with any tablet as well as fully integrated e-commerce. Supported dispensing systems include: WinRx (Computer-Rx), Rx30, EnterpriseRx (McKesson), ScriptAssist (RS Software), The Compounder (PK Software), PharmacyRx (McKesson), GuardianRx (CarePoint), SuiteRx, QS/1, and Custom Barcodes. Whether your pharmacy falls under the 90% exemption rule or requires an IIAS approved system, we have you covered. CAM is the leader in ensuring pharmacies are compliant with IRS legislation. RetailSTAR’s all-in-one retail management system includes inventory management, automatic ordering, customer management, and advanced reporting. RetailSTAR offers a very powerful custom report generator that allows users to create reports that make sense for their unique business — not limited to end-of-month/end-of-year. In addition to the custom report generator, the system also has dozens of very useful “canned reports” which can be printed or displayed in an easy-to-read Windows-style format. You will no longer have to purchase third party tools to get the advanced reporting you require. RetailSTAR’s on-board reporting tools are designed to give pharmacies the flexibility and power they need for managing their retail operations. To learn more about our pharmacy solution or to see a demonstration, contact our sales team.

Features & Options

• Point-of-Sale with EMV • Dispensing System Integrations • Product Imports and Updates • Pseudoephedrine Tracking • Prescription Delivery Application • Multi-Store Communications • Electronic Purchase Orders

• IIAS Compliant • SIGIS Eligible List • Gift Cards • E-signature Capture • Appriss NPLEx MethCheck Integration

Testimonial

“ Prescriptions ready for pick up will appear on the POS screen. When the initial Rx bar code is scanned, the patient’s name automatically appears. The nutritional supplements and any other general merchandise the customer wants to purchase can be scanned in the same transaction, and the system prompts the patient to sign for their prescriptions — saving us a massive amount of time so we can provide great customer service.”

— Doug Schultz, President, Tobin’s Pharmacy

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COMBINED EXCELLENCE

THE INDUSTRY IS CHANGING RAPIDLY! Join our over 8,600 pharmacies as we transform the pharmacy model. Let us work on your behalf to drive prescription volume/profits, drive STAR clinical measure performance, complete your MTM cases, minimize your DIR fees, position you for preferred contracting, contract MTM services directly with health plans and ultimately pay YOU for the privilege of working on your behalf! Yes. It is a different world with our combined expertise. The deck is stacked against you. Luckily, thereâ&#x20AC;&#x2122;s one vendor with the size, scope and vision to level the playing field and take you successfully into the future!

800-289-7930 sales@Rx30.com | www.Rx30.com

800-647-5288 sales@computer-rx.net | www.winrx.net

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Does Your Pharmacy Software Partner Invest in Your Patients’ Health? Rx30 and Computer-Rx Do. Whether you are a small, independent start-up filling 30 prescriptions a day or a 100+ independent chain operation filling 1,500 prescriptions a day — Rx30 is your perfect solution. President & CEO: Steve Wubker Founded: 1977 Employees: 450 Toll-Free Phone:

(800) 289-7930 Phone: (407) 295-5050 Fax: (407) 297-0048 Address: 788 Montgomery Avenue, Ocoee, FL 34761 Website: www.Rx30.com

Company Background

The Rx30 Advantage!

1. O ur own Enhanced Medication Services Center! The only vendor in the industry with the power to manage DIR fees, STAR ratings, medication synchronization, medication therapy management, and more … for you!

2. B uilt-in patient genetic testing/genetic interaction functions inside Rx30! Targeted medicine … and you are the community leader! (Coming very soon!) 3. P atient Custom Drug Packaging: Rx30’s exclusive agreement to provide custom packs for your patients on select medications. Simplifies filling, drives patient adherence.

Transaction Data Systems (TDS) was founded in January 1977. It originally focused on high-end data communications software for the airline reservation industry and automated teller systems, but quickly found its calling in the pharmacy software dispensing market. In 1980, a local Florida pharmacy was looking to automate their daily processing activities … and Rx30 was born.

4. Q R Code: Instant video patient education content and the ability to text your patient exactly when to take their medication.

For the past 36 years, Rx30 has been dedicated solely to the success of independent pharmacy. Today, Rx30 is proud to claim that over 4,400 pharmacies utilize our software for their prescription filling/ management needs. We have become an unquestioned leader in independent pharmacy management software. There’s never been a better time to join the Rx30 family.

8. P atient Assistance Program: Rx30 has integrated the ability to find and fill out the proper application forms from manufacturers on behalf of your patients in need. Your patients will know that you care about their well-being with this great service.

Product Overview

n Introducing: A Game Changer! Rx30 is pleased to announce our new Enhanced Medication Services Center! That’s right, our own center, manned by techs and pharmacists that utilize our exclusive MTM analytics engine to prioritize your highest impacting DIR patients, adherence issue patients, and MTM cases — and work in the background on your behalf to ensure you are a top performing pharmacy! While you are now judged by performance, yet still not paid in a manner that justifies the necessary time and effort to successfully make this transition — rely on Rx30 and our backend enhanced medication service center! Implementing MTM programs, working to identify and maximize STAR ratings, minimizing DIR fees and developing staff and work areas to attack this growing problem … it’s quite simply beyond what most pharmacies are prepared to handle. If you are feeling this way … welcome to Rx30!

The Vision, Size, and Strength You Need!

Rx30/Computer-Rx now represents 8,600 independent pharmacies, giving us the unequaled strength to level the playing field on your behalf ! In this new environment of ‘Pay for Performance,’ you need a software vendor that has the strength, size, and scope to bring unique functionality and negotiating power to ensure your performance … it’s critical!

5. A dviseRx: Rx30 now compares your cost vs. reimbursement history to recommend the most profitable dispensing option.

6. V irtual RPH: Total automation of the refill process from a variety of Rx30 work queues. 7. ReClaimRx: Updated AWP Claim resubmittal opportunities.

9. A utomated Prior Authorizations: Automatically finds the proper form and fills it out for your doctors. 10. Automated Claim Reconciliation: Built into Rx30. Receive your EOB’s electronically and process in a single keystroke.

11. Instant Doctor Lookup: NPI, DEA, and e-prescribing identification numbers all included. 12. Time Sensitive Workflow Management: Your pharmacy workflow just got a lot smarter. Work on the things that are most pertinent … all the time. 13. Medication Synchronization: Streamline prescription pick up dates for your patients … drive adherence.

14. iPad Delivery Device: It’s modern, easy-to-read, easy-to-sign … and it’s integrated. 15. Facts and Comparisons: Built into your Rx30 System.

16. Multiple Rebate Program Opportunities: Participate in these … and you’ve likely just paid for the support of Rx30. 17. ReportRx: Patient adherence, third party adherence, drug adherence, therapeutic adherence, adherence trending data, and so much more!

18. Full Outbound Patient Communication: Email, texting, or calling. This gives you just a small taste of the time saving, revenue generating features that Rx30 provides! Please give us a call, and you’ll quickly learn why Rx30 is the fastest growing pharmacy management software company in the market today. FA L L 2 0 1 7

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STERILE HD COMPOUNDING

NON-STERILE HD COMPOUNDING

YOUR PATH TO USP <800> COMPLIANCE

MEDISCA Network houses the top experts in the ﬁeld oﬀering you a complete turnkey solution towards USP <800> compliance.

Specialized Consultation Services Include • Oﬀ-site and on-site assessment of your compliance with USP <800> standards of practice

• Thorough GAP analysis checklist • Access to USP <800> experts • Step-by-step guidance for seamless transition

For all your USP <800> compliant Equipment and Devices, please contact your MEDISCA Account Representative at 1.800.932.1039 or visit www.medisca.com/hd

Compliance Is Our Business! 1.866.333.7811 | www.medisca.net

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MEDISCA Network’s Specialized USP <800> Consultation Services MEDISCA Network’s one-on-one Consultation Service is designed to provide you with step-by-step guidance to achieve USP <800> compliance. Save time and money by implementing the right plan for your business needs! General Manager: Maurizio De Stefano Founded: 2000 Toll-Free Phone:

(866) 333-7811 Fax: (514) 905-5097 Website: www.medisca.net

Company Background MEDISCA Network was founded to provide the industry of pharmaceutical care with an unparalleled quality of service that will meet the day-to-day operational needs of compounding pharmacists all across North American, Australian, and other international markets. We have assembled a team of practicing compounding pharmacists, formulation chemists, technical support service representatives, lab technicians, and highly skilled experts in the pharmacy compounding field, who are dedicated to developing and maintaining an effective and responsive support system. Our vision is to raise the standards of pharmacy practice by offering quality Technical Support Services such as an Online Formula Database, Standard Operating Procedures (SOPs), Consultation Services, and a Customer Service Helpline.

• Testing Requirements • Hazard Communication Program • Personal Protective Equipment • Personnel Training Competency Assessment • Quality Assurance and Quality Control • Performance Improvement

Testimonial “ MEDISCA Network’s expertise has been exceptional in providing the required guidance in successfully attaining compliance for LP3 Network’s state-of-the-art Pharmacy Training Center. We are pleased to see that it meets and exceeds current compounding standards, including USP <800>.”

— Vanessa A. Pinheiro Pharmacist, LP3 Network

Service Overview MEDISCA Network is proud to offer world-class services that will allow you to fulfill all of your pharmacy’s operational needs, by connecting you with one of our experts. MEDISCA Network’s consultants are top specialists in regulatory compliance, facility design, workflow management, and business optimization. Features & Options MEDISCA Network’s Specialized Consultation Services were designed to ensure a successful and seamless transition towards USP compliance through step-by-step guidance from our experts. These services are available remotely by telephone and email or directly at your pharmacy. Benefit from our most popular feature, the USP <800> GAP analysis checklist, which contains but is not limited to: • Facility and Hazardous Compounding Room • Venting, Storage, and Engineering Controls • Compounding Operations • Standard Operating Procedures • Medical Surveillance

Contact Information For more information, consult with our team of experts today at (866) 333-7811.

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NEW

InspectRx Mini ®

TCGRx is excited to announce the addition of InspectRx® Mini – the newest solution for pharmacies of any size! 3 Small compact tabletop design 3 Production reference imaging allows users to choose and approve new reference images during the pouch approval process 3 Photo analysis of the pouch contents 3 Easy to read image of every pouch with corresponding label 3 Long term data archiving 3 Two package imaging formats available — narrow unit dose or wide multi-med packaging 3 High speed checking

www.TCGRx.com

info@TCGRx.com

262.279.5307

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TCGRx is a Partner You Can Trust for All of Your Pharmacy Solutions TCGRx stays on the cutting edge of technology to provide products that are efficient, reliable, and patient-safety driven. We listen to our pharmacy partners’ concerns, and develop new products to meet the ever-changing demands our customers require.

President:

Duane Chudy Founded: 2006 Employees: 90+ Phone: (262) 279-5307 Address: N1671 Powers Lake Road Powers Lake, WI 53159 Website: www.TCGRx.com Email: info@TCGRx.com

Company Background TCGRx is a leading supplier of pharmacy automation and pharmacy design services. Our solutions range from individual components addressing specific issues, to complete pharmacy design. TCGRx has an experienced staff, and we pride ourselves on delivering high-quality, reliable products that can be used, improved, and scaled, for decades to come. ATP® Mini Product Overview The ATP Mini is a new product offered by TCGRx whose small footprint provides advanced packaging technology for adherence and unit dose packaging. The ATP Mini is scalable from 64 canisters to 128 to 192. The dual tray system allows pre-staging of nonformulary medications for continuous dispensing with four pouch sizes allowing for more flexibility in providing a solution to any patient population. It utilizes stateof-the-art printing on pouches offering various font sizes and styles, logos and icons for visual recognition and pharmacy branding, and extended barcodes including 2D and linear.

Additional Products n InspectRx® Mini InspectRx Mini enables pharmacies of any size to begin an adherence program without sacrificing their workflow, labor efficiency, and patient safety. Inspect Mini is a high-speed imager that helps facilitate the checking process, with less space than a traditional medication imaging device. The Mini allows a pharmacy to grow as business increases, and afford the staff to spend more time with their customers than manually checking medications. When combined with the ATP® 2, the InspectRx Mini completes the filling cycle on medication adherence. The Mini photographs each pouch and verifies each pill against a 12-point inspection database to guarantee the medications in each pouch are separated for the right patient at the right time, every time. Each image is archived for future reference by the pharmacy to reduce liability when prescriptions leave the pharmacy. n Retail Marketing Kit TCGRx has taken the guesswork out of marketing your business. We have put many retail marketing pieces at your fingertips, and removed the hassle of working with designers and printers to get it all to your store, ready-to-use. Choose one campaign, or choose four. Select add-ons to further enhance your presence in your region. Make your new adherence program a success with TCGRx Retail Marketing!

Markets Served • Independent Retail • Retail Chain • Long-Term Care • Central Fill

• Hospital – Inpatient • Hospital – Outpatient • Specialty • Nutraceuticals

Ordering Information

To learn more about how TCGRx adherence packaging solutions can improve your patient’s medication outcomes, please contact us at (262) 279-5307 or info@TCGRx.com.

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CASE STUDY MedCall Complete Backup Pharmacy Resource Center Providing the necessary benefits that all LTC pharmacies need – and want. More than

65,000

Retail Pharmacies Supporting Over

1,000

Clients in Every State

Access to

2,100

Couriers Nationally

24/7 Coverage of Over

85%

of Nation's Zip Codes and

94%

National Population Base

THE CHALLENGE Managing a LTC pharmacy means balancing equally the requirement to maintain a dependable backup system, the wide variety of customer needs, and the important goal of sustaining and boosting employee morale. Tim Rowland, former COO for Strategic Health Partners/Senior Care Pharmacy, recently managed a group of seven pharmacies. “In two LTC pharmacies that we established, we initially handled the backup, including STAT orders, needs ourselves,” he said. “As we grew, however, the number of these orders became a bit overwhelming.”

www.medcallrx.com

CASE STUDY

“

The list of the meds we utilized through their network each month let us assess what needed to be added," Rowland said, "so we could deliver these drugs more cost effectively." Tim Rowland Former Chief Operating Officer ~ Senior Care Pharmacy Tampa, FL

“

Using MedCall is getting us where we want to go a lot quicker than building brickand-mortar pharmacies around the state." Jason Sutton Director of Long Term Care Pharmacy Operations ~ Medicine Chest Pharmacies Tyler, TX

Ultimately receiving as many as 30 after-hours or STAT requests per day meant that staff pharmacists were being repeatedly interrupted during their normal duty or awakened in the night and potentially having to come into work the next morning exhausted. Jason Sutton is the director of LTC pharmacy operations at Medicine Chest Pharmacies. His challenges involve getting smaller pharmacies off the ground quickly and efficiently. “Independent pharmacies can find it hard to meet all of their customers varied needs,” he said. For example, when you are rolling out a stand-alone pharmacy, you may not have sufficient resources to quickly locate an unusual drug and manage STAT delivery. “In many cases, that kind of turnaround would not be able to happen for us without help.” STAT orders are particularly disruptive and negatively impact efficiency, MedCall addresses this directly.

THE DECISION For Rowland, cost played a large role in his decision to seek out an external backup pharmacy service. MedCall provided reliable and comprehensive backup coverage for approximately $5,000 per month, delivering a substantial cost reduction of more than 55%. “We were evaluating 24 hours, 7 days a week staffing at our Strategic Health Partners Pharmacy in Utah,” Rowland said. “We needed to cover eight hours a day of non-staffed time. It would have cost $13,000 a month to hire a pharmacist for 56 hours a week.” Staff satisfaction was also a concern. “It’s not easy to find great team members. When business needs exceed your staff’s work-life balance, you have to do the right thing for them.” Turning to MedCall’s backup pharmacy services paid off quickly. “My company is in a growth mindset,” Sutton said, “using MedCall is getting us where we want to go a lot quicker than building brickand-mortar pharmacies around the state.”

THE RESULTS Rowland’s LTC pharmacy serviced facilities that were spread across a large geographic area, which meant delivery services were a key part of the business. “At times, because of weather or some other process related problems, a delivery could not get on a flight — meaning it would not have been possible to get the drug where it needed to be until the next day.” When it comes to STAT IV medications and first-dose needs, timely delivery can mean life or death. MedCall’s extensive network creates crucial proximity: 80% of deliveries are completed by a courier and retail pharmacy within 15 miles of a patient’s facility location. The variety of data that MedCall routinely gathers and provides to customers free of charge was another powerful and unexpected benefit that had a huge impact on pharmacy operations. “The list of the meds we utilized through their network each month let us assess what needed to be added,” Rowland said, “so we could deliver these drugs more cost effectively.”

www.medcallrx.com

CASE STUDY THE CONCLUSION For LTC pharmacies, backup services are a regulatory requirement. In addition, STAT orders add a certain amount of complexity which prevent filling orders in a timely manner. MedCall turns these requirements into a necessary benefit with a list of advantages.

Save Money MedCall saves you 25 - 40% on your current backup pharmacy bill.

When it comes to staff morale and satisfaction, MedCall is a crucial safety net. “I’d say they literally save us every day,” said Sutton. “When your pharmacy closes at 10 pm and you are getting calls at 11 pm, midnight, or 1 am, or you have a STAT delivery situation that is troublesome, MedCall is saving your staff from burning out.” And the return on investment is huge. “Compare what you will spend on MedCall with just the number of pharmacy staff hours you’ll save,” Sutton said. This is all about using your resources wisely. That’s what MedCall brings to the table.”

Arrange a Delivery MedCall's national delivery network can manage your backup pharmacy deliveries in most cities and towns.

No matter your business size, MedCall’s combination of backup support, delivery service, STAT order filling, IV order filling, and data collection delivers a one-size-fits-all solution that meets your specific needs. Rowland utilized MedCall in seven pharmacies that serve facilities ranging from 1,300 to 8,000 patients, giving him access at any time of day. A custom business model reflects exactly what your pharmacy is looking for. Using excellent communication and follow-through, “MedCall becomes YOU in every aspect,” Sutton said. “They are an extension of our pharmacy, and all our customers know is their pharmacy is taking care of them.”

MedCall Offers “Necessary Benefits”

Organize Coverage Let the experts at MedCall handle your on-call duties.

• Help everywhere you need it. A network of more than 65,000 retail pharmacies supports over 1,000 clients in all 50 states, providing cost-effective options that can shrink back-up pharmacy spending. • A robust pharmacy network. With access to more than 2,100 couriers nationally, MedCall provides coverage of over 85% of the nation’s zip codes and 94% of the national population base.

Solve IV Needs MedCall can arrange for IV orders to be filled through a provider that's local to your facility.

• Online delivery portal. MedCall lets you schedule and track deliveries online, generate on-demand and real-time reports, and find support via an online pharmacy locator tool. You can also request detailed information about processed claims, costs, and trends in drug usage. These facts and figures represent serious added value. • Consolidated, simplified, and speedy billing. Backup billing is streamlined by combining multiple pharmacy account numbers into one convenient, familiar format similar to an electronic insurance claim. To accommodate the LTC pharmacy business model, MedCall processes claims 24 hours a day, 7 days a week, all year round. • Worry-free IV infusion services. MedCall’s infusion provider network supplies STAT IV infusion services to in-need patients in your community. • Constant customer support. Customer support representatives are ready to respond to your calls or online requests 24 hours a day, seven days a week.

www.medcallrx.com

Who is a LTC pharmacy’s best friend? Where can LTC pharmacies turn to find the committed friend that helps them help their clients, manage costs, provide scheduled and emergency backup coverage and seamlessly serve clients?

business with our nationwide retail network of over 65,000 local pharmacies and a commitment to delivering exceptional customer service, ensuring that vital medications get to patients when needed.

Still looking for that friend? Well look no further than MedCall.

With MedCall, you can focus on your family, your business, and your community knowing that under your direction, we are serving your clients just as you would.

MedCall is a leading national provider of LTC backup pharmacy services. We support your growing

Here’s how we do it: Saving You Money

Organizing Your Coverage

Arranging Your Deliveries

Solving Your IV Needs

MedCall’s pharmacy network helps manage your costs, supported by data-driven analysis of your backup services usage. MedCall’s national delivery network can coordinate your backup pharmacy deliveries in most US cities and towns.

MedCall is a trusted solution for your LTC pharmacy when you need expert backup support.

MedCall can arrange for STAT IV orders to be filled through a provider that’s close to your facility.

Your LTC pharmacy partner is MedCall!

Call 866.607.6980 to find out how you can balance the needs of your business and the needs of your clients with LTC pharmacy support from MedCall.

www.medcallrx.com | @medcallrx | 866.607.6980

Preceptor Recognitions

Pharmacy preceptors are the catalysts who transform competent pharmacy students into compassionate and committed professionals. Roosevelt University’s College of Pharmacy greatly values the time and dedication of all our pharmacy preceptors and the critical role they play in the education of pharmacy students. After going through many nominations, I am honored to recognize our two Preceptor of the Year recipients.

Student evaluations of him have volumes of accolades to share about him as a preceptor and role model. The comfortable learning environment that he creates for his students was consistently referenced. I would like to share a student’s comments on Dr. Keibala; “He always takes the extra effort to assess a patient’s management of their disease states and provides extra counseling for lifestyle modifications and adverse effect prevention. You can really see the trust that patients have for him. It was so inspiring to see all of the patient-pharmacist relationships he as built over his years of practice.”

“Not only is she my preceptor, but I also consider Dr. Jellison a mentor. She possesses many qualities that make her an ideal preceptor including positive studentpreceptor contact, interprofessional collaboration, and providing opportunities for personal and professional growth. She is approachable and amiable, making her easily accessible and communication seamless. Dr. Jellison personalizes each rotation experience based on the student’s goals by assigning specific projects that reinforce and contribute to the type of setting and pharmacy practice of interest. She built an authentic relationship by addressing all my personal and professional concerns. Dr. Jellison showed gratitude and appreciation for my work and provided constructive feedback in areas that I could improve. Outside of rotation, she was always available for discussion. I am grateful for her wisdom and experiences, as her words of advice and guidance were always motivating, inspiring and encouraging. Dr. Jellison provided many opportunities for personal and professional growth. During my time with her, she always embodied authenticity, professionalism, as well as, great leadership qualities. As a result, I learned to become an authentic individual and an effective leader.”

If you are a pharmacist interested in becoming a RUCOP preceptor for introductory and advanced experiential education, please contact:

Recipients receive a trophy and an 18-month membership to the Indiana Pharmacists Alliance. Their names are also added to a plaque displayed in the Experiential Education office.

Joan Hardman, BPharm, RPh | Assistant Dean of Experiential Education (847) 330-4508 | jhardman02@roosevelt.edu www.roosevelt.edu/pharmacy

We would like to thank all of our preceptors for their hard work and dedication to our students. We appreciate you!

Congratulations APPE Preceptor of the Year, Roger Nutt!

The School of Pharmacy Announces the 2017 Preceptors of the Year

Dr. Jacob Kirkwood, Tenet Health Introductory Pharmacy Practice Experience Preceptor of the Year Award Students acknowledge his extreme commitment and passion towards the profession of pharmacy and pharmacy students. Students wholeheartedly agree that this preceptor is very knowledgeable and that each week of their rotation brings something new to learn. They appreciate his one on one interaction with them, and being able to do many hands-on patient-centered activities within the hospital.

Dr. Richard Kiebala, CVS Pharmacy Outpatient Advanced Pharmacy Practice Experience Preceptor of the Year Award

The University of Arkansas for Medical Sciences College of Pharmacy is proud to name Roger Nutt “Preceptor of the Year” for the 2016-2017 academic year.

Roger has had a huge impact on the future of our students. Not only does he go above and beyond as a preceptor and teacher, he genuinely enjoys being a part of it all. Not to mention the students think so much of him as they voted for him to win our Preceptor of the Year award for 2017. Roger also volunteers his time for the experiential’s High Honors Award Program. Roger has served as a preceptor since the initiation of the program for fourth year students. He says he has always enjoyed this aspect of his job, taking pride in teaching the next generation of pharmacists. The way he sees it, he learns just as much from the students as they learn from him. He is able to bestow knowledge from years of experience in the management of community and hospital pharmacy and the students Roger Nutt keep him on his toes in all the new medications coming down the pipeline and the ever changing practices of pharmacy. Teaching the pharmacists of tomorrow is not a responsibility that Roger takes lightly and this is made obvious by his passion and dedication to precepting!

Congratulations 2017 APPE Preceptor of the Year, Tara Jellison! The Pharmacy Program at Manchester University College of Pharmacy, Natural and Health Sciences would like to congratulate Tara Jellison, 2017 APPE Preceptor of the Year. Excerpts from Tara’s student nomination include:

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Husson University School of Pharmacy is pleased to present its fifth Community Practice Preceptor of the Year Award and fifth Institutional Practice Preceptor of the Year Award. These awards are presented to a pharmacy preceptor who demonstrates exemplary commitment as a role-model and mentor for pharmacy students in patient-centered education within the practice of pharmacy.

Peter McLean, PharmD, Husson ’13 Community Practice Preceptor of the Year Hannaford Drugs, Bangor, ME

Zachery Deabay, PharmD, Husson ‘13 Institutional Practice Preceptor of the Year St. Joseph Hospital, Bangor, ME If you are interested in serving as a Husson Preceptor, please contact the Office of Experiential Education at: 1 College Circle, Bangor, ME 04401 (207) 992-1974 or rossignolk@husson.edu

Preceptor Recognitions

Congratulations to our 2017 Preceptors of the Year! Ambulatory Care Preceptor of the Year Dr. Amy T. Murdico, PharmD, BCPS Stratton VA Medical Center, Albany, NY “Dr. Murdico inspired me to be a practitioner who delivers quality patient care.” — Student

Acute Care Preceptor of the Year Dr. Sara Chmura, PharmD Harrington Memorial Hospital, Southbridge, MA “Dr. Chmura is one of the most clinically talented and intelligent pharmacist I have worked with.” — Student

Faculty Preceptor of the Year Dr. Arin Whitman, PharmD UMass Memorial Medical Center, Worcester, MA “Dr. Whitman took the time to teach her students and make sure that everyone was getting the most out of their rotations.” — Student If you would like to join the preceptor team at Western New England University, please contact Karen Smith at (413) 796-2076 or karen.smith@wne.edu.

The students at the University of Utah College of Pharmacy submit nominations for their Core and Advanced Preceptors of the Year. This year, we are proud to announce that Dr. Alisyn Hansen was chosen as the 2016-2017 Advanced Preceptor of the Year and Dr. McKay Robinson was chosen as the 2016-2017 Core Preceptor of the Year.

L. S. Skaggs Pharmacy Institute

Dr. Alisyn Hansen Advanced Preceptor of the Year Assistant Professor, College of Pharmacy Clinical Pharmacist, ARUP Family Health Clinic “Dr. Hansen conveyed a lot of trust towards me as a student. She did an exceptional job at getting me to develop pharmacy related care plans and allowing me to perform the essential duties of a pharmacist with minimal intervention. She was always very positive in her feedback and made sure to listen to my ideas and concerns in a professional manner.”

Dr. McKay Robinson Core Preceptor of the Year Clinical Pharmacist & Pharmacy Supervisor, South Jordan Health Center Pharmacy “Dr. Robinson created a wonderful learning environment for students to develop new skills regardless of background. My experience at his site was filled with learning opportunities and freedom to engage in patient care on multiple levels. Dr. Robinson has a contagious personality that all of his coworkers, patients, and students enjoy and respect.”

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 39

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Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS ®

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Unit Do s Bar Co e, ding, Pharm a Nursin cy & g Sup Expert ply s!

Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 40 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

Robert Braverman Founded: 1971 Employees: Private Toll-Free Phone: (800) 523-8966 Phone: (215) 396-8600 Fax: (800) 323-8966 Address: 70 Industrial Drive Ivyland, PA 18974 Website: www.medidose.com Email: info@medidose.com

Product Specifications n Sterile IV Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products

Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging. He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose.

n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels

President:

Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.

Product Overview

Products for the Compounding Pharmacist

With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies! The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.

n Steri-Dropper • Sterile Packs of Two Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL

n Safety Products • Care Giver Protection • Identification • Disposal

Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry. Anything that’s necessary for proper handling in a retail pharmacy setting — you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 43

WE SHOP. WE FIND. YOU SAVE. Servicing LTC, Chain, Retail, and Specialty Pharmacies RxOneShop has been helping hundreds of pharmacies across the country for over 10 years with all of their pharmaceutical needs. RxOneShop leverages the buying power from the pharmacies we work with. This allows us to negotiate the best possible price from the multiple suppliers we work with. RxOneShop then passes those savings onto each and every pharmacy. RxOneShop is dedicated to saving each pharmacy time and money. Everything we do is geared towards getting you better prices and making the ordering process as fast and easy as possible. There are many reasons to choose RxOneShop for your pharmaceutical needs: • Great Prices • No Contract • Online Ordering

• No Charge For Using RxOneShop • Free Next Day Delivery • Great Customer Service

Dan Supon President Phone: (877) 476-4761 ext. 1 Email: dsupon@rxoneshop.com

Doug Supon Vice President Phone: (877) 476-4761 ext. 2 Email: dougs@rxoneshop.com

www.RxOneShop.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

RxOneShop — We Shop, We Find, You Save RxOneShop has been servicing LTC, chain, retail, and specialty pharmacies for over 10 years. Let RxOneShop help you today. President:

Dan Supon Vice President: Doug Supon Founded: 2005 Toll-Free Phone: (877) 476-4761 Address: Hendersonville, TN Website: www.RxOneShop.com Email: dsupon@rxoneshop.com | dougs@rxoneshop.com

Company Background RxOneShop is an online pharmaceutical price shopping and fulfillment site established in 2005 due to the need of pharmacies needing a more streamlined way to finding the most competitive pricing for generic and brand pharmaceuticals. We service all classes of trade, including but not limited to long-term care, retail, specialty, acute care pharmacies, clinics, and physicians. RxOneShop leverages all the buying power from the pharmacies we work with. This allows us to negotiate the best possible price from the multiple suppliers we work with. RxOneShop then passes those savings onto every pharmacy. We are dedicated to saving each pharmacy time and money. Everything we do is geared toward getting you better prices and making the ordering process as fast and easy as possible.

Product Overview For the past ten years, RxOneShop has helped hundreds of pharmacies across the country with all of their pharmaceutical needs. n Next Day Shipping: Our expansive inventory and network of suppliers gives our clients access to immediate order fulfillment. To receive your supplies in a timely fashion, orders will be prepared the same day if ordered by the cutoff time for free next day shipment on orders meeting a $150 minimum. n Aggressive Pricing: Our volume based discount pricing model is geared toward finding you the best market rate for pharmaceuticals. Our software presents specific products in an easy-to-compare format comparing different manufacturers and distributors. n Volume Discounts: High volume bulk orders adds to our buying power with our distributor network. This win-win strategy using our combined volume enables us to negotiate the best pricing for our customers.

n No Own Use Restrictions: Typically, manufacturers have “ownuse clauses” in their agreements which do not permit products to be sold to other customers at these discounted prices. With RxOneShop, there are no “own-use restrictions” and products may be sold to any class of trade. n Online Ordering: Browse our online catalog now which offers an extensive listing of thousands of products from various manufacturers ready for purchase. n PDMA Compliant: RxOneShop has excellent partnerships with a multitude of distributors all selected for their quality of service and competitive pricing. All of our suppliers are PDMA compliant as well as VAWD accredited through the NABP.

Features & Options There are many reasons to choose RxOneShop for your pharmaceutical needs: • Great Prices • No Contract • Easy Online Ordering • Free Next Day Delivery • Great Customer Service Testimonials “ T hank you for all your help over the years you have made my job so much easier. You always saved our pharmacy a lot of money and you have been wonderful to work with.” — Williams Brothers Pharmacy

“ I wanted to say thank you for always being there to help us no matter what day or time it is. I have been able to focus on other projects in the pharmacy because of the work RxOneShop does to save us time and money each and every day.”

— Acipco Medical Group

Contact Information Dan Supon, President

(877) 476-4761 Ext. 1 dsupon@rxoneshop.com

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Doug Supon, Vice President

(877) 476-4761  Ext. 2 dougs@rxoneshop.com

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 45

Life’s Complicated Enough ... Introducing the NEW PharmacyAutomationSupplies.com

KEY FEATURES INCLUDE

EASY & FAST PRODUCT NAVIGATION

INVENTORY MANAGEMENT & ORDER REMINDERS

REQUEST A CUSTOM QUOTE

Smart technology monitors the products, frequency, and quantities of past orders so at a glance you know what items you may need.

Can’t find what you’re looking for? With thousands of products not listed online we’re happy to help match you up with the product you need!

www.pharmacyautomationsupplies.com (800) 798-1401

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Reducing Costs and Managing Your Pharmacy’s Consumables Just Got Easier With PharmacyAutomationSupplies.com A trusted name in healthcare manufacturing for over 100 years our new stateof-the-art e-commerce platform is designed to help you manage inventory and be the one-stop-shop for all your consumable supplies.

President & CEO: Michael Wortel Founded: 1902

Employees: 100+ Stock Symbol:

Private Company (800) 798-1401 Phone: (630) 953-0485 Fax: (630) 953-0489 Address: 146 S. Pinnacle Drive Romeoville, IL 60446 Website: www.pharmacyautomationsupplies.com Toll-Free Phone:

Company Background

Pharmacy Automation Supplies (PAS) has been using our manufacturing capabilities to support pharmacies for over 100 years. We began as a small local print manufacturer addressing the label and bag needs of a few regional pharmacies, but have grown to one of the largest and most relied upon suppliers in the country as a result of our dedication to competitive pricing, reputation for quality, and consistent industry leading turnaround times. In addition to a traditional retail pharmacy, we focus on supporting the evolving needs of all the unique and dynamic segments of pharmacy (including retail, LTC, hospital, specialty, central fill, institutional, nuclear, and much more). We know our products are counted on to perform in the most demanding pharmacy environments every day and hold ourselves to the same high standards of accuracy, consistency, and execution that pharmacies themselves do.

most frequently used packaging consumables in your daily operations. With our short and long run custom manufacturing capabilities on pharmacy labels, prescription bags, and blister cards, PAS can help pharmacies of all sizes and volumes achieve branding consistent with how they want to market/promote the most visible parts of the prescription to patients. Through continued investments in tooling and machinery, we continue to demonstrate that our efficiencies and run speeds allow us to set industry pricing without ever sacrificing the quality and lead times that have fueled our growth over the last 100 years. In addition to our print capabilities, and in response to repeated customer requests over the years, we’ve leveraged our warehouse space to provide a one-stop-shop and wholesale pricing on other commonly used products in the industry. While we’re always adding new products in response to changes in the industry, our most popular warehoused products include: authentic Lexmark toners, thermal transfer ribbons, and strip/pouch packaging supplies.

Product Overview

Pharmacy Automation Supplies Specializes in the Manufacturing and Distribution of:

n Pharmacy Labels • Direct Thermal and Thermal Transfer Labels • Specialty LTC Labels with Re-Order Pull Tabs • Direct Thermal Kits for Vial Filling Robots • Laser Labels

Our state-of-the-art manufacturing and distribution facilities feature 20 high-speed flexographic printing presses, PVC blister thermoforming machines, an in-house art and graphics department, plate manufacturing, inside sales division, customer service, and over 30,000 square feet of warehouse space devoted to addressing the needs of pharmacies.

n Blister Cards • Unit Dose Heat and Cold Seal Cards • Qube and Qube Mini Weekly Multi-Dose Cards • Qube31 Monthly Multi-Dose Cards • FlexRx and FlexRx Lite Weekly Multi-Dose Cards

PharmacyAutomationSupplies.com is our newest initiative to support our clients. Whether you’re a compounding pharmacy filling twenty-five prescriptions per day or central fill facilities filling tens of thousands, our investment in technology helps ease the process of finding the right products, comparing pricing, placing orders, tracking order status, and managing inventory. If inventory management has been a problem, let the website do the work and based on your order quantities and frequencies it’ll let you know what products you may need to order soon.

n Prescription Bags • Eight Sizes of Pharmacy Paper Bags • Two Sizes of Plastic OTC T-Shirt Style Bags

Why PAS?

In what’s become an increasingly competitive marketplace, Pharmacy Automation Supplies recognizes that reducing costs on supplies is essential to the long-term success of all pharmacies. PAS’s goal is to help your pharmacy save time and money with our high volume-low margin business model and by being the only supplier needed for the

n Strip/Pouch Packaging Supplies • Thermal Transfer Ribbons • Paper/Foil Rolls for Strip and Pouch Filling Automation • Stock and Custom Boxes to Hold and Dispense Pouches n Pharmacy Vials/Bottles • Premium Line Manufactured by Centor • Economy Line n Lexmark Toners for Label Application Including New MS Series

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 47

Strategic Purchasing and Operations Solutions that Raise the Bar

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission—providing high-quality patient care.

Innovatix Suite of Pharmacy Operations Improvement Programs

CREDENTIALING COUNSEL

Get hands-on support to help achieve recognition from accrediting bodies.

Obtain guidance and clarity on specialty pharmacy credentialing and the evolving payer landscape.

Remove the barriers to serving your patients’ specialty needs.

Navigate the Medicare Part D arena effectively and save on claims.

Use the industry’s most complete tool for accurate and reliable reimbursement services. Innovatix is a

company

To learn more about our suite of pharmacy operations improvement programs or to join our GPO, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Strategic Purchasing and Operations Improvement Solutions by Innovatix Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

President & CEO: John P. Sganga Founded:

1993 Employees: 130 Toll-Free Phone: (888) 258-3273 Fax: (646) 638-2641 Address: 555 West 57th Street, 12th Floor New York, NY 10019 Website: www.innovatix.com

Company Background

Innovatix is a national group purchasing organization that has evolved to provide strategic procurement solutions and operational support to help pharmacies and other non-acute healthcare providers thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and fee-based services speciﬁc to our members’ needs. Innovatix works tirelessly to deliver savings and value to members.

Product Overview

Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to a $48 billion purchasing portfolio comprising over 2,000 contracts through 900-plus suppliers.

Value-Added Services

Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel. n Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers. n Government Affairs: To help our members navigate the complex healthcare regulatory environment and ensure that their concerns are properly addressed, the Innovatix Government Affairs program has continued to develop as an important value-added service, particularly for our long-term care pharmacy and infusion members. We keep members informed and advocate on their behalf, working closely with national advocacy organizations. n Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.

Suite of Pharmacy Operations Improvement Programs

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission: providing high-quality patient care.

n Innovatix Accreditation Advisory Services: Third-party accreditation

has become increasingly important — particularly with respect to reimbursement rates — to payers for verifying quality and patient safety. The Innovatix Accreditation Advisory Services program is designed to support pharmacies in achieving recognition from various accrediting bodies.

n Innovatix Credentialing Counsel: Innovatix Credentialing Counsel

is our new solution for specialty pharmacies facing payer credentialing challenges. As part of our suite of pharmacy operations improvement programs, this service provides guidance for each task in the credentialing process for specialty pharmacies and helps users navigate the evolving payer landscape.

n Innovatix Preferred Provider Network: Successfully navigating

Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today. The Innovatix Preferred Provider Network provides long-term care, home infusion, specialty, and combo pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers.

n Innovatix Specialty Pharmacy Management: As a national leader

in non-acute care group purchasing services, Innovatix is committed to helping its members deliver the highest-quality care while operating successfully. The Innovatix Specialty Pharmacy Management program reinforces this commitment by offering customized, no-cost training and solutions to help pharmacies better serve their specialty patients.

n Scriptmax®: Scriptmax offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, postedit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication.

Key Business Partners

Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of approximately 3,750 U.S. hospitals and more than 130,000 other provider organizations.

Ordering Information

Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit us at www.innovatix.com, email info@innovatix.com, or call (888) 258-3273.

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CASE STUDY The TCGRx Beacon Pharmacy Inventory Management System Helping pharmacies do more business with less inventory.

Cliff Holt

President/Pharmacist ~ Hurricane Family Pharmacy Hurricane, UT

PRIMARY INTENDED OUTCOME Inventory is typically a retail pharmacy’s largest financial asset. One key decision for every pharmacy manager is how much inventory to keep on hand. Having too much inventory can mean less available cash; too little inventory, however, creates an inability to fill prescriptions in a timely manner and a loss of patients. Success relies on the pharmacy manager’s ability to maintain accurate and current records of drugs on the shelves, as well as prescriptions filled. Effectively, inventory management accuracy is critical to ensuring retail pharmacy profitability. One company, TCGRx, is leading the way in effortless perpetual inventory control. Its Beacon system makes it truly possible for pharmacies to do more with less.

www.tcgrx.com

CASE STUDY BEYOND INVENTORY CONTROL Part of Beacon’s design could be thought of as ‘intentional disorder.’ With Beacon, pharmacists and techs may not know where a specific drug is shelved, but the computer does. This approach provides invaluable protection against medication filling errors. As the Hurricane team found out, randomized shelving also offers the ability to confound potential burglars and thwart the epidemic of pharmacy robberies that happen every day in the United States. Hurricane’s Beacon system was completely installed over one weekend during the pharmacy’s normal closed hours. “We scanned in $800,000 worth of inventory,” recalled Holt. The system went live on Monday; on Thursday night, Hurricane Family Pharmacy was robbed. Cameras caught the burglar standing in the pharmacy, clearly confused as to what drugs to steal and their locations. “Of course he was looking for controlled substances,” said Holt. In a panic, the robber grabbed five bottles and fled. What he wound up with was chewable amoxicillin tablets, Poly-Vi-Flor infant vitamins, and blood pressure medication – none of it worth anything on the street, and a relatively minor financial loss to the pharmacy. Holt later learned the burglar had staked out Hurricane Family Pharmacy in the week leading up to Beacon’s install in order to map out the high-valued drug locations. Without Beacon, Holt knows his losses would have been far more significant.

www.tcgrx.com

THE DECISION The first Hurricane Family Pharmacy location opened in 2009 in Hurricane, Utah. Pharmacist and company president, Cliff Holt, recalled those early days, when “you would just pray for [a customer] to walk in the doors.” Those worries didn’t last long, as the business quickly grew. Today, Hurricane cares for more than 14,000 patients in their community. The pharmacy’s growth led to some new needs in terms of drug packaging and inventory management. “About a year and a half ago, we outgrew the packager we had been using,” said Holt. They needed something new. He'd heard about TCGRx and decided to visit their home office in Powers Lake, Wisconsin, where he was also introduced to the Beacon Inventory Management System. Holt was impressed by the model pharmacy TCGRx houses on-site and, in particular, the compact layout maximizing its footprint. “I couldn't quit thinking about that. I was out of space — we were running out of room in the bays, and I had two pharmacists working at one counter, along with one filling technician — there wasn't an inch to spare.”

THE RESULTS Hurricane Family Pharmacy purchased TCGRx’s Beacon Inventory Management System in June 2016. The decision to invest in Beacon meant articulating and creating a customized design to meet Hurricane’s specific needs. TCGRx’s mechanical engineer worked with Holt to structure and install Beacon’s modular, mobile components in an optimal configuration for the space. Hurricane's drug storage footprint was reduced by more than 50%, allowing more space for filling of prescriptions. Workflow increased, thanks to three high-density filling stations located right where the technicians stand, and instead of one filling technician, Holt now has three. “The drugs are literally in reach now,” said Holt, “not steps away, but actually within arm’s reach.” At the same time that revenues were growing, Hurricane’s inventory was reduced by $200,000. This is possible because Beacon’s perpetual inventory system knows exactly what drugs are on the shelves, in what amounts, and accurate expiration dates. “Beacon knows the dollar value of our inventory down to the penny,” Holt said. That knowledge alone is an outstanding ROI.

CASE STUDY In addition, Beacon prevents unnecessary and costly waste. For Hurricane, what used to be one or two bins of expired drugs each month has been reduced to less than half of one bin. “That kind of waste really bothered me,” Holt said. Now when an order is made, Beacon pulls medications in order of return-to-stock drugs first, partial bottles next, and then shortest expiration time. Losses due to expiration dates are simply no longer an issue. Using Beacon makes sense from a sustainability standpoint, as well. “Every other piece of technology we’ve had, we have outgrown and had to scrap,” said Holt. “[With Beacon] I can simply keep adding on and incrementally increase the system as we need it.”

THE CONCLUSION Beacon offers pharmacy managers the opportunity to reduce and control their inventory, streamline and increase workflow efficiency, and boost patient care and consultation time. All of this is possible without remodeling the pharmacy or imposing a huge learning curve on pharmacy staff, and with no lapse in patient safety. Hurricane's business grew from 400 filled prescriptions a day before Beacon, to an average of more than 600 today — with the same number of staff members and more than a 50% reduction in the drug storage footprint. And they haven’t hit capacity yet. “We could handle another 30% or 40% increase in growth right now, the way things are laid out with Beacon,” Holt said.

THE PERPETUAL INVENTORY DIFFERENCE: BEACON AND HURRICANE FAMILY PHARMACY BEFORE BEACON

WITH BEACON

$800K of Drugs on the Shelves

$600K on Shelves, a $200K Reduction

DRUG STORAGE SQ FOOTAGE

176

AVERAGE DAILY RX FILLED

400

600+

LOST MEDS TO EXPIRATION

1-2 Bins Per Month

> .5 Bin Monthly

INVENTORY

www.tcgrx.com

Less Space, More Business Before Beacon Implementation

Make the most of the space you have with Beacon . ÂŽ

Hurricaneâ&#x20AC;&#x2122;s drug storage footprint was reduced by more than 50%, allowing more space for filling of prescriptions. Workflow increased, thanks to three high-density filling stations located right where the technicians stand.

After Beacon Implementation

www.TCGRx.com

info@TCGRx.com

262.279.5307

Compliance issues cost companies millions each year â&#x20AC;&#x201C; Uncover the problems and reduce the risks.

(855) 774-2762 x 101 â&#x20AC;˘ pharmacompliancegroup.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Pharma Compliance Group: Your Compliance Partner 24 Hours a Day, 365 Days a Year Offering a comprehensive menu of critical and cost-effective solutions, the Pharma Compliance Group helps its clients traverse the landscape of regulatory requirements and language to mitigate the risks associated with operating in a regulated industry.

President & CEO: Matt Murphy Founded: 2011 Employees: 10 Toll-Free Phone:

(855) 7-PHARMA (855-774-2762) x 101 Fax: (855) 787-3567 Address: 37 Birch Street Milford, MA 01757 Website: www.pharmacompliancegroup.com Email: solutions@pcgrx.com

Company Background The Pharma Compliance Group (PCG) is comprised of former Drug Enforcement Administration (DEA) special agents, diversion investigators, and private security experts providing specialized consultation, compliance, and field services to the pharmaceutical industry. Our team members have extensive experience conducting regulatory inspections, evaluations, and investigations for DEA registered entities. PCG has a strong reputation assisting our clients in developing and implementing comprehensive compliance management solutions. Our staff is committed to providing the pharmaceutical industry with the expertise needed to maintain effective compliance with the Controlled Substances Act (CSA), and the regulations contained in the Code of Federal Regulations (CFR). Product Overview The Pharma Compliance Group is the leader in providing regulatory DEA compliance services to the pharmaceutical industry. Our staff, comprised of former DEA special agents and diversion investigators, is fully versed regarding CSA regulations, and how they impact your business operations. n Our Pharmacy Solutions Will: • Assist both independent and chain pharmacies in establishing and implementing a comprehensive compliance program. • Provide an in-depth assessment into the company’s level of compliance with federal and state controlled substance regulations. • Will implement procedures and provide employee training to ensure compliance with CMEA record keeping and security requirements.

Compliance Auditing Pharmacies bring a component of complexity to your audit program, maintaining the integrity of your pharmacy’s compliance with various federal and state laws and regulations. Adherence to the Controlled Substances Act and DEA Regulations require strict compliance to how certain prescription and non-prescription substances are dispensed. A failure to comply can result in substantial fines, license suspension, or worse. These issues affect your profitability, brand recognition, and consumer respect. PCG has a proven history of developing pharmacy regulatory audits designed to ensure that policies, guidelines, and requirements are met. Our proprietary team of nationwide professionals provides an objective, third party approach, supported by our proven training methods that ensure consistency and integrity in our audit approach. Program Development The Pharma Compliance Group builds comprehensive internal programs that ensure compliance to regulations. Each program is customized to balance the specific needs of the organization with the requirements of federal regulations. Our programs include a thorough assessment, policy and practice development, due diligence investigations, and monitoring and auditing services. Know Your Prescriber Dispensing controlled substances can be a risky endeavor. It is important that the pharmacy and its pharmacist exercise sound professional judgement when deciding about the legitimacy of a controlled substance prescription. The standards of legitimate medical purposes create a necessary, but heavy burden. Although many prescribers are trustworthy and prudent, a single careless or dishonest practitioner can result in millions of dollars in fines and the loss of a pharmacy’s registration. Video Monitoring PCG offers a remote video monitoring service to DEA registered entities. Remote video monitoring provides “On Call” and “On Demand” video and audio security systems and site protection systems, as directed. Our knowledgeable, expert staff is at your disposal 24 hours a day, a day can be invaluable and will exceed the CFR requirements regarding securing controlled substances. This “On Call” service can be extremely valuable to prevent and detect drug diversion. Our experts will create independent detailed reports on a whole host of issues designed to enhance your DEA compliance program. FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 55

O UR T E S T, YO U R CU RE ...

ENSURIN G A H E ALT H Y WO R L D YOUR Endotoxin Experts!

www. a c c ius a . c om

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The Pyrosate kit provides rapid results and is especially convenient for research, testing water, and dialysate.

Toll-Free Phone: (888) 395-2221 Phone:

(508) 540-3444 Fax: (508) 540-8680 Address: Falmouth Technology Park 124 Bernard E. Saint Jean Drive E. Falmouth, MA 02536 Website: www.acciusa.com

Company Background Associates of Cape Cod, Inc. (ACC), is one of the world’s largest manufacturers of products developed to detect and quantify gram-negative bacterial endotoxins and (1g3)-ß-D-glucans. Our products are used worldwide by leading pharmaceutical and medical device companies to ensure the safety of their parenteral drugs, biological products, and medical devices. Our goal is to provide the best products and services, as well as, the best technical support and customer service, in our industry, to enhance the productivity and efficiency of all our customers. We are ISO 13485: 2003 certified, our laboratories are FDA inspected, and DEA licensed, and our Beacon Diagnostics® laboratory is CLIA certified. Product Overview Associates of Cape Cod, Inc., (ACC) is pleased to offer Pyrosate®, an FDA licensed version of our rapid endotoxin detection kit. Pyrosate is well-suited for performing endotoxin assays in full compliance with the Bacterial Endotoxins Test, USP chapter <85>. Pyrosate has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The easy-tofollow, step-by-step illustrated instructions allow the user to set up assays within minutes. In addition to FDA licensure, the Pyrosate® Kit is now available in sensitivities of 0.03 EU/mL, 0.125 EU/mL, and 0.25 EU/ mL, in both 10-pack and 30-pack formats. With the introduction of this licensed version, in addition to research and water testing, Pyrosate is ideal for dialysis centers, compounding pharmacies, and pharmaceutical and medical device companies.

Performing the Test

The Pyrosate® kit is a rapid gel-clot test that contains a 2λ* endotoxin tube (PPC) matched to the sample (SPL) tube for each sensitivity. This feature is unique to the Pyrosate assay. The endotoxin tube (PPC) assures that the sample does not interfere with the test, ruling out false negatives. Pyrosate is formulated to eliminate false positives due to (1g3)-ß-D-glucans. This endotoxin specific reagent does not require additional blocking buffers.

Reconstitution Pyrosate® is reconstituted directly with the sample by adding 0.5 mL to the sample tube (SPL). After approximately 60 seconds of gentle mixing, 0.25 mL is transferred to the endotoxin tube (PPC). The lot-specific incubation time at 37±1°C is given on the Certificate of Compliance. Stability Pyrosate® is stable at room temperature and does not require refrigeration for shipping or storage. Product Applications • Hemodialysis • Water and Water Systems • Filter Industry • Research • Final Product Release Product Benefits • Shorter Assay Time • Endotoxin Specific • No Dilutions Required • No Refrigeration Required • Matched Positive Product Control * λ (lambda) is the lowest concentration of endotoxin to cause a positive test result under standard conditions.

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 57

Trade Show & Meeting Calendar

Event Calendar

Trade Shows, Meetings & Expositions For listing and advertising details, please contact Sales@RXinsider.com or call 800.972.2083

RXinsider’s Virtual Pharmacy Trade Show 24 / 7 / 365 450+ Booths, 130 Aisles www.rxinsider.com NASP Annual Meeting and Expo September 17 - 20, 2017 Marriott Wardman Park Washington, DC www.naspnet.org NCPA Annual Conference October 14 - 18, 2017 Gaylord Palms Resort & Convention Center Orlando, FL www.ncpanet.org ASCP Annual Meeting & Exhibition November 2 - 5, 2017 Gaylord Palms Resort & Convention Center Orlando, FL www.ascp.com ECRM — Pharmacy Technology, Services, Supplies & Automation EPPS November 12 - 14, 2017 Chateau Elan Winery & Resort Braselton, GA www.ecrm.marketgate.com/ Events ASHP Midyear Clinical Meeting December 3 - 7, 2017 Orange County Convention Center Orlando, FL www.ashp.org

IACP Educational Conference January 24 - 27, 2018 Sonesta Fort Lauderdale Beach Fort Lauderdale, FL www.iacprx.org/page/ CCEduCon2018 ECRM Specialty Pharmacy EPPS February 11 - 13, 2018 Hilton Houston Post Oak Houston, TX www.ecrm.marketgate.com/ Events The 2018 PDS Super-Conference February 22 - 24, 2018 Orlando Convention Center Orlando, FL www.pdsconference.com/2018 American College of Apothecaries: ACE Annual Conference & Expo 2018 February 28 - March 3, 2018 El Conquistador — A Waldorf Astoria Resort Puerto Rico www.acainfo.org/ace 2018 FAH Public Policy Conference and Business Exposition March 4 - 6, 2018 Marriott Wardman Park Hotel Washington, D.C. www.fah.org/conference/fahpublic-policy-conference-andbusiness-exposition

Continued on page 63 58

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R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C

Pharmacy Platinum Pages The Buyer’s Guide for Pharmacy Management

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Case Study

CASE STUDY C

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tion e, myalgias, fev le treatment op of care. Many uenza (headach the only availab symptoms of infl ner than standard lation the soo y te da via a t alle ou nts of the popu rage, ab me which can ave seg e on som n), , stio t ; however al conge ding to significan throat, and nas te from influenza lea era u, up fl rec the ly m ick fro to qu ations people are able serious complic risk of developing . are at a higher and even death ns, tio iza tal spi morbidity, ho to “catching a doing well prior Tina M. Suess, MHA, o wasRY sea. He states nchitis whPRIMA INTEND nau THE CASE: bro ED ic OUTCO and , on ME(s) gh chr h cou BSN, RN – BC, CPHIMS e throat, le smoker wit “felt hot, had a er, myalgia, sor he fev of ng A 62-year-old ma y rni tor mo t his Manager of ur Medication tha Our g was to reduce the errorcal goal nin Pharm with 12-ho aw led his IV infusion and create acake y Ad e, but upon virus” presents vantbo forIntegration s achy”. He rate duringthe wa y beSafety agedy im pl e in his ly to ling well the da em musclstanda rdizati direct entracing on goprotoc ofed Lancaster line ts to single Hospital ryGeneral Tran him that he was fee on pack infusion pumps by like~ eve sT vis ad felt ra e ag ® en ckolrtm vic and in ser g ted g to reduce sea F tet,mpera answerinimplem ency depaer re cough, was nau enting emderglabels. ture indica line the ipstracing tosh re closed and the ion an we y tat the sen t as tors and re pre bu he had soed tco on ciatha Up . te tal ort d spi rep ho doctor’s office visits al st and s, whi breath rtment of his locAmanda E. Prusch, or shortness of years ago andle also improving ess ple zin cou emergency depa a diz u fl in, pa PharmD, pa the BCPS tient satis had chest he g t any d ttin tha ge nie tes er de faction. sta aft nt flu. He the patie thePharmacy Clinical a couple days Specialist ated this year forMedication Safety d feeling better lled with not been vaccin admits he starte s COPD is contro t nt’ bu tie on Pa . ati er rse dic fev h l me ent cou ~ PGY-1 Residency s notable for hig was given an ora plete the treatm n. His exam wa and did not com Program Director wed no evidence mentary oxyge the prescription ic COPD but sho t require supple on no chr es h do wit he t ten Goals medication, and X-ray was consis es and his chest and muscle ach Pharmac . nia mo y Advant of pneu age’s goals we ients re to: d influenza in pat • Give pa te uncomplicate Information tients adde treatment of acu the Important Safety for s. d ted pe day 2 ica ace-of-mind dewa e re than nce sin the n) is ind mo typ ctio s no inje viru and increa for za ivir tic int uen ram egrity of nt infl sed confi specialty Rapivab™ (pe er who have been symptoma an objectiv the predominas were enrolled. Da pharmace e, easy-tol Kuls s in which l tria uticals us icanie understan 18 years and old turegmonit ing influenza B viru based on clinB.S h d yet scien s dru wit wa se d b . ori rea Ph cte iva ng arm dec infe Rap ld tific tempe ., RPh, ns cou subjects efitdevice of utio ben • Efficacy of l ber stit raica sub num clin h nce VP ited of Am resista ofSe eory bulat ht also diminis • cep enc erg influenza A; a lim lity tibi rvices Mitig r time. Em l virulence) mig uenza drug sus ate poten for vira Pharmacy nges in tial healt ses change ove infl cha Advantag h risks res e le information on taking comp • Influenza viru Other factors (for example, er availab ulting fro romised me m patients effectiveness. gs. Prescribers should consid g whether to use Rapivab. dicines, an patie . nts to tak tion d support liza idin pita dru al dec hos e ivir medicine en ng the ability of ant requiri za effects wh Abou as prescribe uen for ent infl atm s tre iou d h ser tien Pharm ts wit patterns and ac pat in y • Ad ed Reduce vantage Pharmacy costs ass not be establish Advantag ociated • Efficacy could pharm e wit

Case Studies

provides services to pharmace some 18,00 utical de 0 patients fill 1000 livery in the U.S prescription . With thi s per day, s, they pharmace 60% of wh uticals. Th ich irty are speci percent of are tempe alty these speci rature sen alty medic sitive. ines

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h patient acy/manufa inquiries cturer ab medicine to out the s exposed safety of to extreme specialty heat or co ld • Minim ize waste resulting from unus need to res ed medic hip due to ine and the uncertain “last mile” temperat of transpo ures durin rt g the • Maintain and impro ve patient mance rat satisfaction ings to su and perfo pport UR JCAHO acc rAC, Medic reditations are STAR and

Pharmacy Trade Show Job & Meeting Opportunities Calendar

Event Calendar

Trade Shows, Meetings & Expositions For listing and advertising details, please contact Sales@RXinsider.com or call 800.972.2083

continued from page 58 HIMSS18 Conference & Exhibition March 5 - 9, 2018 Venetian-Palazzo-Sands Expo Center Las Vegas, NV www.himssconference.org/ about/general-info/ himss18-save-date APhA Annual Meeting & Exposition 2018 March 16 - 19, 2018 Nashville Convention Center and Omni Nashville Nashville, TN aphameeting.pharmacist.com NACDS Annual Meeting April 21 - 24, 2018 The Breakers Palm Beach, FL www.annual.nacds.org NHIA Annual Conference & Expo April 23 - 26, 2018 Phoenix, AZ www.nhia.org Asembia Specialty Pharmacy Summit April 29 - May 2, 2018 Wynn & Encore Las Vegas, NV www.asembiasummit.com Veterinary Pharmacy Conference May 31 - June 2, 2018 Jackson, WY www.vetmeds.org/vpc

ASHP Summer Meeting June 2 - 6, 2018 Denver Convention Center Denver, CO www.ashp.org ECRM Hospital and Alternate Site Pharmacy EPPS June 19 - 21, 2018 Grand Hyatt Tampa Bay Tampa, FL www.ecrm.marketgate.com/ Events

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IACP Annual Compounders on Capitol Hill June 23 - 26, 2018 Renaissance Washington, DC Downtown Hotel Washington, DC www.iacprx.org/page/ CCH2017Home Cardinal Health RBC June 27 - 30, 2018 San Diego, CA www.rbc.cardinalhealth.com McKesson ideaShare July 8 - 12, 2018 Las Vegas, NV www.mckessonideashare.com 2018 TPA Conference & Expo July 13 - 15, 2018 The Woodlands Waterway Marriott The Woodlands, TX www.texaspharmacy.org AACP Annual Meeting July 21 - 25, 2018 Sheraton Boston Hotel & Hynes Convention Center Boston, MA www.aacp.org All shows are subject to change.

Thought Leader Video Series What are the pharmacy experts saying?

RXinsider’s Thought Leader Video Series are informative video series comprised of multiple interviews with thought leaders throughout the pharmacy profession. Explore niche subject matter and gain insight through hundreds of thought leader videos hosted on RXinsider.com. © 2017 RXinsider LTD. All rights reserved.

FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 63

TAKE YOUR BUSINESS TO THE NEXT LEVEL WITH COMPLIANCE PACKAGING

www.doseplanner.com

860.584.2284

sales@doseplanner.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

DosePlanner: Take Your Business to the Next Level With Compliance Packaging Increase customer safety and convenience while increasing pharmacy productivity and profitability. Offering compliance packaging to your clients is smart business. Using DosePlanner makes it easy! President & CEO: Richard Munger Founded: 2004 Employees: 4 Stock Symbol:

Privately Owned (860) 584-2284 Fax: (860) 584-9922 Address: P.O. Box 136, 42 Patricia Drive Bristol, CT 06011 Website: www.DosePlanner.com Phone:

Company Background

Eiger Creative LLC was founded in 2004 as a software development and consulting company. Its founder and employees have been involved in IT for over 30 years. Together they bring a rich variety of skills in the areas of retail, healthcare, pharmacy, marketing, accounting, and customer service. Throughout the many changes in the IT landscape, Eiger Creative has maintained a commitment of delivering best of breed solutions to its clients. The DosePlanner family of products and services exemplify our commitment to bringing products to the pharmaceutical market that can truly help our clients grow their business.

Product Overview

It seems like all we hear about these days are the terms compliance, adherence, and synchronization. Compliance packaging helps you to achieve all three of these in one pass! Multi-med packaging can help ensure that the patient receives the correct medications and dosages at the correct times. But achieving this seemingly simple delivery system can be a real nightmare for the pharmacy if they do not have the proper tools to help package and track these medications. The DosePlanner system of software products can help you easily manage your packaging tasks while helping your business grow! DosePlanner can prepare several packaging styles and is compatible with many of the most popular pharmacy management systems. At DosePlanner, we are constantly upgrading our systems to grow with you. You can begin your compliance packaging journey with the smallest start-up operation, or you can enter with an established operation looking for productivity improvements. Either way, DosePlanner is there to help make your job easy.

Product Specifications

With DosePlanner, you get: • An easy-to-use design, providing a high level of confidence in packing accuracy. • Support for a variety of packaging styles.

• The flexibility to create labeling on-demand. • Integration with many popular pharmacy management software systems. • Integration with Zewa™ Medication Compliance system. • Reporting tools to help streamline business operations. • A selection of reports to aid you and your customers. DosePlanner software is cloud-based and can be accessed from any workstation in your pharmacy. No extra equipment to purchase! DosePlanner interfaces with many popular pharmacy management systems software packages, providing greater options and flexibility to meet your customer demand. DosePlanner is dedicated to providing best-in-class technology, solution consulting, and hands-in support, ensuring our customers are equipped with the resources to advance pharmacy practice.

Testimonial

“ We needed a compliance packaging solution with emphasis turning to adherence and compliance for a particular client and for our regular customers as well. I have turned to DosePlanner and have never looked back. The software is easyto-use, integrates with most pharmacy platforms, and has saved us countless hours of time. DosePlanner is an important part of our growth strategy. Their customer support is extremely reliable, and they have the personnel with expertise to handle our technical needs. If there was an issue, I could call, email, or text Rick and the issue was resolved quickly. Our client has been very pleased with our solution to their needs, and our “walk in” customers are finding this a useful alternative to the pill boxes we have been using. I can’t recommend the DosePlanner software enough.”

— Chris Hampel R.Ph, Family Prescription Counter, Duryea, PA

Additional Product Modules

n DosePlanner PMS Interface PMS Interface is an optional module designed to increase pharmacy productivity by reducing the need for double entry of patient and prescription data. The interface automatically captures data from the pharmacy management software to keep the DosePlanner system synchronized. n DosePlanner Electronic Report Delivery ERD is an optional component for DosePlanner that allows the pharmacy to generate and deliver reports to a secure cloud-based repository specifically designated for their client’s access.

Contact Information

To learn how DosePlanner can help your pharmacy grow, contact us by email at info@DosePlanner.com or by phone at (860) 584-2284. FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 65

Stop the Hurt While You Work!

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GelProMedical.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Premium NewLife® Eco-Pro Anti-Fatigue Floor Mats, From the Makers of GelPro® The use of NewLife® Eco-Pro Anti-Fatigue Mats can protect your employees, increase productivity, and boost morale. Leading to happier and healthier employees.

President & CEO: Robert McMahan Founded:

2003 Employees: 85 Stock Symbol: Private Toll-Free Phone: (877) 435-2433 Phone: (512) 628-1700 Fax: (512) 692-2662 Address: 11525 Stonehollow Drive Austin, TX 78758 Website: www.GelProMedical.com

Company Background

Let’s Gel, Inc. (LGI) is a vertically integrated consumer products company specializing primarily in the manufacturing and distribution of branded ergonomic flooring. LGI was founded by Robb McMahan and his wife, Lisa McMahan, in 2003 after realizing that there was a significant underserved market for high-quality, premium ergonomic floor mats. By focusing on continuous innovation and customer satisfaction, LGI has become the market leader and has sold over 3 million floor mats to date. LGI sells innovative gel-based floor mats under the GelPro® brand and molded polyurethane foam floor mats under the NewLife® brand. LGI has the industry’s largest assortment of comfort floor mats. As a vertically integrated consumer products company, LGI produces the majority of its products in its wholly-owned manufacturing facility, Area 51 Manufacturing (A51), in Waco, Texas.

Product Overview

NewLife® Eco-Pro is the industry’s first polyurethane anti-fatigue mat made with eco-friendly bio-foam, a material originating from plant based renewable resources. The mat’s 100% integral polyurethane skin is proven to be ergonomically more supportive than standard antifatigue mats. NewLife Eco-Pro Mats present a solution to the many joint fatigue problems in the workplace by revitalizing feet and stimulating proper circulation, leading to happier and healthier employees with less health-related claims. Notably, a recent independent study by the Texas A&M School of Public Health found that NewLife Eco-Pro Mats “significantly reduce spinal compression better than any other mat in the study,” which compared conventional anti-fatigue mats with NewLife® EcoPro. Vinyl and rubber anti-fatigue mats offered near zero benefits and performed the same as standing on bare, hard floors.

Features & Options

NewLife Eco-Pro is available in black and taupe, and in six sizes ranging from 20" x 32" to 36" x 60", NewLife Eco-Pro is ideal for use in both

customer-facing spaces and industrial settings. The mats are made in the USA, come with a five-year warranty, and are certified by the National Floor Safety Institute. Additionally, we offer NewLife Eco-Pro Continuous Comfort Mats, which provides an unlimited length of comfort to accommodate large work areas such as customer service counters and pharmacies. Each continuous length mat features our unique, invisible seam design which helps prevent the risk of tripping while working in extended work areas. Continuous Comfort Mats are available in black and widths of 20", 24" and 36" and the length is endless. NewLife Eco-Pro and NewLife Continuous Comfort Mats maintain their quality and presentation and won’t become a tripping hazard, disintegrate, or develop an undesirable smell, which are typical issues with traditional commercial anti-fatigue mats. The mats have anti-microbial properties and will not absorb water or dirt. At three-quarters of an inch thick, New Life Eco-Pro Mats are puncture and stain resistant while maintaining bounce and optimal comfort over time.

Testimonial

“ A lot of mats say they are good for your feet, but when you try them, they are too soft and bottom-out or too stiff and do not provide a lot of padding/comfort. The comfort of the NewLife Eco-Pro Mat was excellent, and it looks sharp!” — D. Cook, Pharmacist, Market Pharmacy

Additional Product Lines

GelPro® Comfort Mats: Residential and Medical; NewLife®, NewLife® Eco-Pro, NewLife® Continuous Comfort Mats: Residential, Commercial, and Medical; Designer Comfort Mats: Residential

Graphs & Charts

Ordering Information

To learn more about how your pharmacy can benefit from NewLife EcoPro or to place an order, contact Will Jones by phone at (512) 628-1704 or by email at willj@letsgel.com. FA L L 2 0 1 7

R E TA I L / C O M M U N I T Y • S P E C I A LT Y • LT C 67

CASE STUDY

LIMITmarker® FM Heat Indicator

Background Brian Brito Vice President SMP Pharmacy Solutions

Temptime Corporation temptimecorp.com 68

Needs Drive Indicator Evaluation “Particularly during the summer months, we would receive calls from our patients stating that the ice packs were melted and they were not sure if the medications were still eﬀective and safe to use,” said Brian Brito, Vice President, whose pharmacy expertise and commitment to quality pharmacy services have helped drive SMP’s success. “Plus, we also needed to implement this cold chain procedure for our specialty pharmacy accreditation and state requirements.” “Temptime had been trying to get us to use their heat indicators for quite some time,” he added. “Quite honestly, we were hesitant when thinking that it might cause more calls and customer confusion. Additional considerations were cost, implementation of a new system to the workﬂow, and extra time added to the packaging process.”

Shipping Studies Prove Value

“Katie is genuine and always provided true value to our business, introducing us to other specialty pharmacies that were using indicators to improve their processes and patient satisfaction,” he added. “That helped us know that this was the right thing to do—for both our patients and our business.”

Making The Choice SMP evaluated several temperature indicators but landed with LIMITmarker, noting that they knew it would be easy for their customers to read, and reliable at a reasonable price per unit. Brian noted that none of the other options provided the ﬂexibility and technical support they were seeking. They also liked that LIMITmarker is easily customizable, and have incorporated it into their own indicator card, with their logo, instructions and contact information—further demonstrating their commitment to strong bonds with their customers.

Despite those concerns, SMP is completely dedicated to patient safety and satisfaction, so they agreed to work together with Katie Kraverath from Temptime on developing and executing shipping studies. Convinced that gathering solid data on exactly what was going on with their shipments would reveal the answer, SMP worked with Katie and Temptime to set up the temperature-monitored test package shipments to various locations, along with FedEx, who handles SMP’s specialty pharmacy shipping.

“We were surprised to ﬁnd out how hot the packages got—even with double packing and ice packs,” said Brian. “It opened our eyes to the fact that sometimes the package sits in a truck at 110ºF heat, or misses the ﬂight, and sits even longer. Using an indicator shows our patients that we are committed to them.”

LIMITmarker card shown in SMP shipping package

temptimecorp.com Temptime Corporation 69

CASE STUDY Implementation Strategy

Return On Investment

Despite their initial concerns, SMP encountered no real significant challenges. They incorporated the new temperature indicator SOP into their workfl ow at both shipping facilities, and trained staff to respond to patient questions about the indicators. “Role playing was particularly helpful,” explained Brian.

“The most important return is that the temperature indicator helps us give both our patients and staﬀ peace of mind,” said Brian. “Again, these tools like LIMITmarker support our position on patient safety and commitment to superior quality care.”

“With every shipment we send a patient letter that explains how the temperature indicator is used, read, and when to call us if the indicator shows the temperature limit was exceeded,” said Brian. SMP is now including a customized LIMITmarker card and patient instructions with all refrigerated shipments that are sent out via FedEx, and also with their couriers for in-person deliveries.

The direct ROI for SMP has been savings of thousands of dollars on what would have been spoiled medications and reshipment fees. Also, the increased volume of physician referrals has not been quantiﬁed, but SMP has conﬁrmed a positive impact on their business.

Increased Prescriber Confidence SMP focuses on educating prescribers about the importance and value of temperature indicators. The outcome has been an increase in prescriber confidence, resulting in more referrals to SMP. “We have begun to show prescribers how indicators are incorporated into our refrigerated shipments,” he said. “This has become a valuable tool to show our commitment to patient safety. After these presentations where we demonstrate the indicators and packaging, the physicians and their staff thank us for educating them, and helping to provide quality care for their patients. They understand that partnering with a specialty pharmacy that takes these extra measures is key to patient care.”

Key To Patient Satisfaction & Supply Chain Quality

SMP includes a customized LIMITmarker card and patient instructions with all refrigerated shipments

It’s no surprise to learn that SMP has been awarded “Highest in Customer Satisfaction” by J.D. Power & Associates, among their many other accolades. After implementing temperature indicators, SMP’s reshipments due to temperature concerns have dramatically decreased. Patients have increased peace of mind knowing that their medications were not exposed to excessive heat. “I would strongly encourage a pharmacy to implement temperature indicators into their business. The advantages I’ve described—and that SMP has experienced—should outweigh any concerns,” said Brian in closing. “The tool (temperature indicator) is critical to a quality supply chain program.”

Temptime Corporation temptimecorp.com 70

Since 1996, more than six billion temperature indicators manufactured by Temptime have been aﬃxed to temperature sensitive biologics shipped around the world

TransTracker

Aﬀordable conﬁdence, delivered.

97% of medication recipients said they prefer a specialty pharmacy that uses the TransTracker® indicator in its shipments*

Learn how you can save money and increase patient satisfaction

*Based on “Experience of Specialty Pharmacies in TransTracker Product-In-Use Patient Research“ with over 8000 patient responses

temptimecorp.com Temptime Corporation

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals.

Introducing Patient-Centered Pharmacy Home accreditation. ™

Exemplary Provider Accreditation ®

*The Compliance Team’s Exemplary Provider® accreditation is nationally recognized and “deemed” by Medicare to accredit Part A-Rural Health Clinics and Part B-DMEPOS providers.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Patient-Centered Pharmacy Home™ Accreditation The Compliance Team’s Medicare-approved operations-based Exemplary Provider® accreditation builds on existing pharmacy business and patient care practices with a focus on process simplification and standardization. Founder & CEO: Sandra C. Canally, RN Founded: 1994 Employees:

35 (888) 291-5353 Phone: (215) 654-9110 Fax: (215) 654-9068 Address: P.O. Box 160, 905 Sheble Lane, Suite 102 Spring House, PA 19477 Website: www.TheComplianceTeam.org Toll-Free Phone:

Company Background

Inspired by the teachings of Florence Nightingale and modern-day quality icons W. Edwards Deming and Masaaki Imai, Sandra Canally, founder and CEO of The Compliance Team™, starting in 1994, has developed healthcare’s first suite of simplified operations-based accreditation programs which are grounded on two core beliefs. 1.) Every patient deserves exemplary care. 2.) It should not be difficult or costly for providers to achieve healthcare delivery excellence.

Process Overview

The Compliance Team’s accreditation sets in place a process that allows organizations to standardize everyday patient care practices, streamline business operations, and validate their quality. (There is no need for participating providers to change their business models.) First-time applicants enroll for three years. It takes, on average, four-hours/week over a four-month period to implement the program. An Accreditation Advisor is assigned to each new participating organization. Sector-specific plain language Safety-Honesty-Caring® quality standards accompany each program along with authorized oneon-one implementation mentoring, access to The Compliance Team’s national patient satisfaction reporting and benchmarking database, and hundreds of document templates. The Advisor conducts a series of orientation webinars that cover the following areas: Administration, Patient Services, Infection Control, Risk Management, Corporate Compliance, Human Resources, Government Regulatory, and when applicable, CMS’ Rural Health Clinic Conditions for Certification. The net effect is a dramatically simplified and costeffective accreditation process.

Department of Health & Human Services Authority

Today, in addition to managed care recognition, The Compliance Team, through its Exemplary Provider®-branded programs, is authorized by the Secretary of the Department of Health and Human Services to accredit providers who bill Medicare for Part A – Rural Health Clinic and Part B – Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) services.

Patient-Centered Pharmacy Home™ Accreditation

Better patient medication management starts with better coordination between a patient’s pharmacy and prescribing professionals. PatientCentered Pharmacy Home (PCPH) is the latest addition to The Compliance Team’s industry leading Exemplary Provider suite of accreditation programs for Pharmacy Services. PCPH is specifically designed to promote better patient medication management through concise measures that cover access issues, provider coordination, and care planning between a patient’s pharmacy and prescribing professionals. The Compliance Team’s suite of Pharmacy Services accreditation programs also includes: Tracks for Community Pharmacy, DMEPOS, Compounding (Sterile and Non-Sterile), Specialty Drugs, Long-Term Care, and In-store Clinic.

Product Specifications

n Pharmacy Services Accreditation Programs: Community Pharmacy, including Medicare-approved DMEPOS; Sterile Compounding; NonSterile Compounding; Long-Term Care; Specialty Drugs; Infusion; Patient-Centered Pharmacy Home; Travel/Retail Clinic n Additional Health Sector Accreditation Programs: Medicareapproved Rural Health Clinic; Patient-Centered Medical Home (PCMH); Immediate Care Clinic; Sleep Care Management; DMEPOSMedicare-approved; Ocularist/Anaplastologist; Private Duty

Testimonials

“ After going through the (Exemplary Provider®) accreditation process with The Compliance Team, we’re not only a better business but also a better pharmacy.”

— John Richards, Pharm. D, Professional Village Pharmacy Sacramento, CA

“ T he Compliance Team encourages and coaches you when you are doing the right things, and corrects and guides you when you are not. They are more like an advisor helping you succeed. A friend, not a foe.”

— Keith Diamond, RPh Dermer, Pharmacy & Surgical Brooklyn, NY

“ T he Compliance Team understood our business and was able to implement the program to our business model; not the other way around.”

— David Svenson, Discount Drug Mart Medina, OH

Trade Shows / Meeting Attended

AMCP Managed Care & Specialty Pharmacy; Asembia Specialty Pharmacy Summit; California Pharmacists Association — Western Pharmacy Exchange; Cardinal Health RBC Conference; McKesson ideaShare; Medtrade; NCPA; NACDS Total Store Expo

GPO Affiliate

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Community Pharmacies Need the

RIGHT TOOLS to SUCCEED.

Simplify Appointment Scheduling Activate online appointment requests and reminders to build strong relationships with patients, improve medication compliance and increase prescription volume.

DECREASE COSTS. IMPROVE COMPLIANCE. DRIVE REVENUE.

Updox Pharmacy Connect

Your Single Source for Patient and Provider Communication

(614) 798-8170

www.updox.com

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Updox Pharmacy Connect Let Updox Pharmacy Connect help your business … Improve Care Coordination — Drive New Revenue – Enhance Star Ratings – Engage Patients and Physicians – Increase Patient Traffic – Manage Medication Synchronization. President & CEO: Mike Morgan Founded: 2009 Employees: 84 Phone: (614) 798-8170 Address: 5500 Frantz Road, Dublin, OH 43017 Website: www.updox.com

Company Background

Updox is the industry leading healthcare communication solution connecting providers and pharmacists to patients, payers, and to one another. Updox is integrated with more than 80 electronic health records (EHR) and four pharmacy management systems, serving more than 300,000 healthcare professionals and 72 million patients nationwide. Through an extensive Direct secure messaging network and a flexible communication platform, Updox connects various healthcare providers, including physicians, patients, pharmacists, payers, labs, and healthcare partners. Once part of the Updox network, users and partners can access the full suite of applications, including: secure messaging, eFax, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes and satisfaction through more efficient communications and stronger care coordination. For the past three consecutive years, Updox has been named to the Inc. 5000 list of America’s fastest-growing private companies.

Product Overview

Updox knows the pains that community pharmacies face. You need to communicate securely with physicians. You’re trying to increase patient traffic. Medication adherence is an ongoing concern. Your staff is drowning in stacks of paper. It’s a challenge to manage the medication synchronization process. You’re struggling to gain access to care teams to coordinate care. Is your pharmacy challenged with: • Difficulty in maintaining patient engagement. • Inefficient and costly paper processes. • Lack of tools to manage and scale clinical service delivery. • Need to increase patient traffic and reduce no-shows for wellness services. • Spending too much staff time focusing on costly manual tasks. • Challenge of managing medical synchronization process. • Ensuring medication adherence. • Lack of communications/collaboration with prescribing providers. Updox Pharmacy Connect helps community pharmacy organizations remain successful by staying competitive and efficient in today’s everchanging healthcare industry. As the role of pharmacists is changing, Updox meets community pharmacists where they are today to help them get where they want to be as the industry evolves.

Let Updox Pharmacy Connect Help Your Pharmacy

• Manage medication synchronization through streamlined communication and care coordination. • Improve medication adherence with innovative reminders. • Communicate faster with physicians, care teams, and patients. • Engage patients by offering convenient online customer service tools. • Drive clinical services revenue through improved care coordination processes. • Manage communications including transition of care documents and PHI. • Improve customer service with better communication and access. • Increase efficiency and reduce costs with paperless faxing. • Improve cash flow with online patient payments and credit card on file.

Features & Options

n Updox Pharmacy Connect Includes: • Fully-accredited, HIPAA-compliant Direct secure communications channel.

• Web-based document management system to cut costs for paper, toner, hardware, and phone lines.

• Patient portal to engage patients and improve customer satisfaction. • Self-scheduling for screenings, consults, immunizations, and pointof-care testing.

• Convenient online payments for account balances and product ordering.

• Medication adherence solution to improve care and lower costs.

Testimonial

“ Updox Pharmacy Connect is an easy solution to use. All our communications, including faxes, direct emails, and messages from patients, are routed to one inbox instead of a bunch of different programs. It offers a great channel for us to connect with physicians in our area and directly communicate with them. We’re already saving money with Updox, and I see it as being very valuable to expanding our clinic operations.”

— Beth Bryan, PharmD, Owner, Surgoinsville (TN) Pharmacy

Ordering Information

Updox offers a no-risk, 30-day free trial! To learn more about Updox Pharmacy Connect or set up a personalized demonstration, visit www.updox.com/pharmacy-connect or call (614) 798-8170.

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By:

9420

The Best . . . Just Got Better . Distributed By:

eyecon@rxsystems.com

Pill Count 30 pills

60 pills

90 pills

800-922-9142

Product

Avg. Fill Time

GSE Eyecon®

13.6 sec

Competitive Brand

17.1 sec

Hand Counting

26.9 sec

GSE Eyecon®

14.1 sec

Reduces Labor

Competitive Brand

21.9 sec

Hand Counting

47.7 sec

Assists with Inventory.

GSE Eyecon®

15.9 sec

Competitive Brand

26.8 sec

Hand Counting

66.6 sec

99.99% accuracy Validates that the proper NDC is being dispensed.

Interfaces with most software companies. Back Count, Double Count feature

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Eyecon 9420 by Avery Weigh-Tronix. Distributed by Rx Systems, Inc. Vision based pill counter that has become the preferred choice of thousands of pharmacies. Improve accuracy, speed, and patient safety. CEO:

Richard Jensen

Founded: 1979 Employees: 200+ Stock Symbol:

Privately Held Company

Toll-Free Phone: (800) 822-9142 Phone:

(636) 925-0001 Fax: (636) 925-0041 Address: 121 Point West Boulevard, St. Charles, MO 63301 Website: www.rxsystems.com | www.eyeconvpc.com

Company Background

Established in 1979, Rx Systems is a family owned manufacturer and full-service provider of pharmacy packaging and supplies with an emphasis on customer service. Using our six locations throughout the country helps reduce transit times and freight costs. Our extensive product lines include: Rx labels, custom bags, vials, LTC packaging, plus the Eyecon pill counter.

Product Overview

The Eyecon is a prescription filling station that makes each pharmacy more efficient and helps reduce counting errors, plus it improves patient safety and the pharmacy’s confidence by validating that the proper NDC is dispensed. The latest model, Eyecon 9420, was introduced in Summer 2017. Using a camera, it counts the black and white image of the medication in a static mode on a platter, which improves accuracy vs. using a sensor that counts in motion. This also greatly reduces pill dust and cleaning time. The increased speed and accuracy compared to hand counts will deliver a fast ROI. Scanning the patient label and NDC from the stock bottle validates the proper medication is being dispensed. Besides providing peace of mind, the validation mode also captures a photo of the pills that is saved by prescription number and date. The photo is saved for up to one year on the Eyecon, or it can be saved to a USB or other storage device. The Eyecon’s double-count feature makes it a great compliment to any robotic dispenser simply by adding the NDC bar code to the robotic vial label. The Eyecon also offers a back-count, double count feature adding another layer of control when dispensing narcotics. To see more of the great features, please visit www.eyeconvpc.com and view some of the training videos. If you’d like to arrange for a free two-week trial, please contact us at eyecon@rxsystems.com or call (800) 922-9142.

Product Specifications

Testimonials

“ WOW!!!! Worth every dollar spent. We purchased two Eyecon machines about two years ago. Accuracy, efficiency, reliability, and peace-of-mind all in one machine.”

— Jennifer Schmitt, R.Ph./Co-Owner Plaza Pharmacy, Garden City, KS

“ I have used the Eyecon for over two years. I wouldn’t use anything else. With one pharmacist, one tech, and one clerk, we filled about 300 retail and 100 nursing home scripts comfortably in a day with the Eyecon. The picture verification and partial fill features are invaluable. I believe this is the most cost effective piece of pharmacy equipment on the market today!”

— John Kollhoff, Owner Kollhoff Pharmacy & Valley Falls Pharmacy, Junction City, KS

“ T hese guys deliver! We replaced our two counting machines made by a competitor with two Eyecon units in December. We have been more than pleased with them. They are extremely easy-to-use and, more importantly, very accurate. Best of all, their service has been outstanding! As independent pharmacists, we all pride ourselves in the great service we provide and expect the same from our vendors.”

— Keith Vance, Pharmacy Manager/Vice President Lewisville Drug Company, Lewisville, NC

“ It has provided us with a new level of security. We bought an Eyecon after watching a video on its use. Some pharmacists in our online news group were raving about them. We were overwhelmed with the Eyecon, and within one week we ordered a second unit. This has revolutionized our pharmacy. It has prevented many errors, sped up our workflow, and provided us with a new level of security in doing our jobs correctly.”

— Clark Haney Wells, R.Ph./Owner Tahoka Drugs, Tahoka, TX

Additional Product Lines

Rx labels, custom bags, vials, and LTC packaging.

Key Business Partners

Besides offering NDC validation with every major pharmacy information system, Eyecon also offers bi-directional interfaces with the following companies (in alpha order): Computer-Rx, Cost Effective, Foundation Systems, Health Business Systems (HBS), Liberty Software, Micro Merchant Systems, Pioneer Rx, Rx30, ScriptPro, and Speed Script.

Ordering Information

Eyecon 9420 features and enhancements include: Win 10 O/S, updated set-up menus, fan less power supply, 2D barcode scanner, increased storage space, quicker response times, and faster data transfers. FA L L 2 0 1 7

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Medication Adherence Solutions Multi-Dose Solution

Single Dose Solution

Pharmacists and patients have enjoyed the benefits of Medicine-On-Timeâ&#x20AC;&#x2122;s multi-dose compliance packaging for 30+ years. We are committed to improving patient quality of life through safe, accurate solutions for medication management and complete medication adherence solutions for pharmacies and facilities.

Who We Serve Retail & Specialty Pharmacies

We help any patient better manage their medications, especially those with complex disease states.

Physicians

Partnering with a Medicine-On-Time pharmacy is an effective way to improve patient adherence and safety.

Facilities

Our solution keeps residents safe, med pass accurate and efficient, and staff members stress-free.

2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medication Adherence Solutions From Medicine-On-Time Medicine-On-Time empowers pharmacies to simplify complex medication regimens. For more than three decades, we’ve been committed to improving patient quality-of-life through safe, accurate solutions to medication management. CEO:

Guy Bryant

VP of Sales & Marketing:

Perry Larson Founded: 1984 Employees: 25-30 Toll-Free Phone: (800) 722-8824 Address: 11461 US Highway 301N, Thonotosassa, FL 33592 Website: www.medicineonetime.com

Company Background

Medicine-On-Time is a leader in the medication adherence market, pioneering innovations in medication synchronization, industry leading multi-dose pharmaceutical packaging software, color coded calendar cards for compliance packaging, and more. Our turn-key solution and expertise in multi-dose medication adherence provide added confidence for our pharmacy customers and their patients. At the heart of our products is a deep passion for bringing peace of mind to patients, pharmacies, and physicians. Our system not only provides adherence solutions for users across the board but independence for those who just need a little extra help with their health. With more than 250 million prescriptions filled across the U.S., Medicine-On-Time is committed to improving patient quality-of-life through safe, accurate solutions to medication management.

Product Overview

Medicine-On-Time simplifies complex medication regimes with proven, scalable medication management solutions. This not only enhances patient outcomes but allows caregivers to focus their efforts on providing the highest level of care that their loved ones deserve. We make it easy with our complete turn-key system, allowing pharmacists to grow their business and reach more patients in need. Our complete system includes a comprehensive workstation, robust software, compliance packaging, and a network of support mechanisms. 1. C omprehensive Workstation Design: All-inclusive workstation houses a complete set of components to simplify medication management. 2. I ntegrated Software: Robust workflow software seamlessly integrates into top pharmacy management systems. 3. C ompliance Packaging: Air-tight, Class B compliance packaging provides a safe and accurate medication delivery. 4. M arketing Support: A full suite of marketing materials tailored to MOT customers for use in their pharmacies, facilities, physician offices, and beyond. 5. C ustomer Support: A dedicated team of software and development specialists available for training, system enhancements, troubleshooting, and more.

Adding Automation to Your Workflow

Implementing the Medicine-On-Time adherence solution into your pharmacy’s services is the first step to providing quality patient care. Now how can you take your business to the next level? Consider automation to expand your pharmacy’s business without compromising staff time and patient care! Increase the quality of patient care, workflow efficiency, and revenue with Medicine-On-Time and automation solutions. Contact us today to get started! In addition to Medicine-On-Time’s traditional multi-dose adherence solution, Medicine-On-Time is proud to introduce single dose solutions for medication management. Used alone or in conjunction with multiple medication dispensing systems, the Medicine-On-Time single dose medication card can help improve patient care and ensure confidence for pharmacists, facilities, and caregivers, as well as home-based patients with specific disease state and chronic conditions.

Testimonials

“ Pharmacies and facilities gain confidence with the Medicine-On-Time solution because they know patients will take their medications as prescribed during the first 30 days of discharge. This helps improve health conditions, reduces admissions rates, and increases a facility’s or pharmacy’s Medicare Star Ratings.”

— Erik P. Johnson & Richard K. Ploude, Anawan Pharmacy

“ MOT gives a unique opportunity to connect with facilities due to the accuracy and efficiency. Automation put us in a place where we were comfortable to take on more business without doubling our staff.”

— Melissa Gilkison, Auburn Pharmacy

“ Everyone is very accommodating and reachable. Invest in your people and allow them to really learn the system. When they need help, use the MOT Customer Support team to your advantage. They are your first-line of attack and available if you need them.”

— Hitesh Patel, Rapps Pharmacy

Trade Show/Meetings Attended

Pharmacy Development Services (PDS); Northeast Pharmacy Service Corporation (NPSC); PioneerRX; McKesson ideaShare; Amerisource Bergen Thoughtspot; National Community Pharmacy Association (NCPA)

GPO Affiliations

American Associated Pharmacies (AAP); Compliant Pharmacy Alliance Cooperative (CPA); Northeast Pharmacy Service Corporation (NPSC); PBA Health; Western States Pharmacy Coalition (WSPC)

Ordering Information

For more information on how to use Medicine-On-Time for your pharmacy, contact a regional sales manager at (800) 722-8824 Ext. 807. FA L L 2 0 1 7

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Ticker Unlimited

Single or Multi Use petite Vaginal Dispenser Story: Most vaginal applicators are too bulky and long for optimal patient comfort, and in some cases they may even cause permanent injury. Gentle Dose® was designed to be petite, comfortable, and easy-to-use. This novel dosing-system empowers patients to take charge of their lives through simplicity and ease-of-use. Increased on-time refills and pharmacy profitability are mere reflections of patient comfort, satisfaction, and increased patient adherence.

What doctors are saying: “The length is perfect and the material is much more comfortable for my patients.” Dr. Cragun, OB/GYN Folsom, CA

www.BIOSRX.com

Only 3.65” long

VAGINAL APPLICATOR

Gentle Dose Specifications: 3mL barrel capacity Plunger with 0.5mL dosing increments Extruded dosing segments with easy-to-read dosing numbers for complete patient safety Easy grip design for better control Length of 3.75 inches - the smallest applicator on the market! Maximum patient comfort

TICKER® Unlimited Specifications: Each CLICK delivers 0.05mL- the same unique clicking mechanism as TICKER®, meaning less time re-training patients Features an elevated central port that easily connects with Gentle Dose, or for direct application

(800) 280-9277

Performance Qualiﬁcation Made Easy

Track temperature wirelessly with the EDGEVue™ app

Simple. Reliable. Assurance.

EDGE

™

Wireless. Connected. Sensors. • • • • •

Simplify PQ testing with inexpensive programmable dataloggers Track exposure to heat and cold throughout transit Generate critical accreditation and regulatory reports Share temperature datalogging and other data on-demand Monitor pharmacy facilities 24/7

All without ever opening the package.

Temperature Intelligence™

temptimecorp.com

Pharmacy Transition Services Life is full of transition, even with the ownership of your pharmacy. You may be thinking about succession planning, retiring or buying another pharmacy. The Cardinal Health Pharmacy Transition Services team has you covered. We provide consultation to all community pharmacies, regardless of distribution affiliation. Let us help you form your game plan. We recommend planning at least three years in advance so you can: •

Maximize the value of your pharmacy

•

Learn about opportunities for buyers or sellers

•

Become informed of your financing options

•

Leave your patients and employees in good hands

cardinalhealth.com/ pharmacytransitionservices

Get your

Your Pharmacy Transition Services team

pharmacy valuation consultation

today!

The information provided by the Pharmacy Transition Services team is not intended to be legal, tax or accounting advice service. You should consult with professional advisors familiar with your particular factual situation for advice concerning legal, tax and accounting matters before making any decisions.

Vice President John Fiacco Pharmacy Transition Services

Central Brett Fortier Director of Pharmacy Acquisition

John.Fiacco@cardinalhealth.com

Brett.Fortier@cardinalhealth.com

314.872.5480

614.537.2781

West Judd Wilstead Director of Pharmacy Acquisition

East Chad E. Sanders Director of Pharmacy Acquisition

Judd.Wilstead@cardinalhealth.com

Chad.Sanders@cardinalhealth.com

801.205.7178

614.657.2934

© 2017 Cardinal Health. All Rights Reserved. CARDINAL HEALTH, the Cardinal Health LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. Lit. No. 1RI17-699433 (08/2017)