FA L L 2 0 2 1
I M P R O V I N G PAT I E N T CARE & PHARMACY COST CONTAINMENT C O M M U N I T Y ,
Celebrating 10 Years RXinsider Reflects on the Past Decade With Retail Management Solutions
S P E C I A L T Y ,
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20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Long-Term Care Delivery/Back-Up Pharmacy Services
Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 56
2 Case Studies
Innovatix and Temptime
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© 2021 Pharmacy Consulting Broker Services.
Providing Courier Services For Long-Term Care Pharmacies Mideast Delivery Solutions is a courier company with a national presence that is dedicated to the service of long-term care pharmacies. With over 30 years of courier management experience, our team operates with very high service expectations and a keen sense of urgency.
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Contents Drive
Revenue and Results for Your Pharmacy
SPARx provides expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream.
Financial Opportunity Analysis
Pharmacy Operations
Accreditation
LDD and Payor Access
contactus@cpspharm.com | 800.968.6962 | www.cpspharm.com/sparx
SPARx Advances Ambulatory and Specialty Pharmacy to Drive New Revenue
Realize new levels of success in your ambulatory and specialty pharmacies with bestin-class processes, software, and experience that ensures your long-term success.
www.rm-solutions.com
Open the door to powerful, cutting edge point-of-sale functionality.
With over 30 pharmacy management system integrations, there is a door with your name on it. The choice is always yours.
Find out how we’re helping pharmacies become more profitable and customer-centric every day. Call us today at 877-767-1060.
page 35
Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.
Our suite of pharmacy operations improvement programs is designed to address your operations needs without distracting from your main mission — providing high-quality patient care.
Our suite of pharmacy operations improvement programs provides solutions in the following areas
Medicare Part D reimbursement
Pharmacy credentialing
Pharmacy operations support
With RMS’ built-in pharmacy integrations, you never have to settle for less from your pointof-sale system. With over 30 pharmacy systems, you can work with the pharmacy system of your choice and still have the point-ofsale capabilities you need.
page 39
Strategic Purchasing and Operations Improvement Solutions by Innovatix
Take Your Purchasing & Operational Strategy to New Heights with Innovatix
Accreditation
Unlock the Door to Powerful, Cutting Edge Point-of-Sale Functionality With RMS
USP <800> compliance
To join our GPO or to learn more
about our suite of pharmacy operations improvement programs, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.
Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.
Thought Leader Video Series
page 37
page 40-41
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TEMPERATURE INTELLIGENCE®
Peace of mind for your patients Temperature monitoring for direct-to-patient shipments Getting medication to patients in the right temperature range is critical for reducing unnecessary reshipments. Including a TransTracker® in outgoing medication shipments can help. These inexpensive, singleuse indicators monitor temperature exposures – letting your patients know at-a-glance whether medication has gotten too hot or too cold while in transit. Learn more about how TransTracker can help you give your patients added peace of mind while helping you save money by avoiding medication replacements. temptimecorp.com/transtrackers
zebra.com | temptimecorp.com
CULTIVATE CUSTOMER RELATIONSHIPS.
WATCH BUSINESS GROW.
IMPLEMENT THE SOFTWARE THAT BOLSTERS SUCCESS. Pharmacists who use the adaptive, intuitive, user-friendly software BestRx offers definitely reap the benefits. Because our simple-yet-sophisticated technology lets them turn their attention to things more important: namely, strengthening customer relationships—and growing.
FIRST-TO-MARKET FEATURES
EASY TO USE PLATFORM
At The Heart of Growth
#1 IN SOFTWARE SUPPORT
MedWise® Decision Support for the Community Pharmacist Prevent adverse drug events and improve patient outcomes Leverage Tabula Rasa HealthCare’s (TRHC) MedWise ® technology to assess simultaneous, accumulative, multi-drug interactions to ensure medication safety, efficacy, and promote adherence. MedWise decision support tools, available within the PrescribeWellness software, provide the community pharmacist with personalized medication safety solutions for customized care and improved outcomes.
MedWise Risk Score™ (MRS) MedWise decision support tools Medication Risk Mitigation Matrix™, Bullseye, and Windrose
Certified MedWise Advisor™ training Accredited for continuing education credits
Patient communications and outreach
Learn more
blog.prescribewellness.com/medwise-rxinsider
Connect with our team today: sales@prescribewellness.com or (800) 960-8147 Copyright © 2021, Tabula Rasa HealthCare, Inc., all rights reserved. These materials are confidential and proprietary information of Tabula Rasa HealthCare, Inc. and may not be reproduced in whole or in part without the written consent of Tabula Rasa HealthCare, Inc.
Contents DOSIS Systems — Reallocate Your Staff Efforts by Automating Manual Processes
Automating Pharmacy Workflows
Are you getting the most out of your staff? Your staff could be focusing on other tasks that would make the pharmacy more efficient and productive.
We automate the portions of your pharmacy that don’t require human contact including processing scripts from
Scan the QR code to read more about DOSIS Systems
your PMS, printing labels, adjusting inventory, and sending scripts to autonomous blister card filling. DOSIS Systems helps reallocate pharmacy efforts by looking at total production volume and what could be offset by integrated software and automated filling. Software Integration
This type of pharmacy management increases total output without additional labor expenses.
We’d love to give you a demonstration!
Seeing is believing with the DOSIS System. We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.
Our DMEPOS & Pharmacy Accreditation was
Combined & Simplified By The Compliance Team.
John Richards, Pharm.D. Professional Village Pharmacy Sacramento, CA
For over 25 years, The Compliance Team’s simplified approach has been saving providers time and money, while eliminating the “minutia.” Combining DMEPOS Part B with Community Pharmacy delivers on our promise to every DMEPOS and Pharmacy provider:
Accreditation. Simplified. Our full-time advisors are expert evaluators who are trained and equipped to guide you from start to onsite survey. It is a personal level of service and care that is unmatched in the industry and includes free policy and procedures templates, self-assessment checklists, live/recorded webinars, and a patient
Patient-First Focus Leads to Growth Dottie Farfone, Chief Clinical Pharmacist, and Scott Farfone, Chief Operations Officer, achieved 100% compliance on their first application to URAC in 2015 and maintained 100% compliance during re-accreditation in 2019.
DOSIS Systems offers an autonomous workflow that partners with pharmacies to ensure improved efficiency, productivity, and bottom-line by automating over 75% of their production.
Automate manual processes
Our providers choose to be Exemplary. Interested in a better accreditation experience and elevating your
Case Study: Dottie’s Pharmacy & Temptime — Patient-First Focus Leads to Growth
CASE STUDY
Dottie Farfone, Chief Clinical Pharmacist, and Scott Farfone, Chief Operations Officer, achieved 100% compliance on their first application to URAC in 2015 and maintained 100% compliance during re-accreditation in 2019.
Building a new pharmacy operation from the ground up Dottie and Scott Farfone started Dottie’s Pharmacy in Charleston, SC in 2013, leveraging his business experience and her pharmacy background. At first, it was just the two of them, with Scott as technician and Director of Business Operations and Dottie as Chief Clinical Pharmacist. They quickly built their client base up by setting regular goals – first 10 patients, then 25, then 75, and so on. Their strategy worked. Today Dottie’s Pharmacy has been licensed from Virginia to Florida. Their team of technicians, along with seven full-time and part-time pharmacists, fill over 400 prescriptions a day. It wasn’t long before they decided to add a specialty focus to their business. “We knew we would need a niche to grow and thrive,” says Scott. “The doctors we were working with were asking us to look into carrying specialty medications,” adds Dottie. Moving into specialty pharmacy just made sense. They also knew to be successful in the space, they would need their URAC accreditation, which is what ultimately led them to investigate temperature monitoring solutions.
Zebra Technologies | Temptime
Dottie Farfone, Chief Clinical Pharmacist, and Scott Farfone, Chief Operations Officer
zebra.com | temptimecorp.com
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DMEPOS and Pharmacy Combined. That is Accreditation. Simplified. The Compliance Team
Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation
One set of standards for DMEPOS and Pharmacy Accreditation saves time and money.
The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!
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patient care – let’s talk!
TheComplianceTeam.org
215-654-9110
satisfaction benchmarking portal.
TCT-011 20 Ways Ad_FFO.indd 1
7/29/21 12:53 PM
20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.
QUARTERLY ISSUES Fall 2021
C O M M U N I T Y ,
Celebrating 10 Years RXinsider Reflects on the Past Decade With Retail Management Solutions
S P E C I A L T Y ,
&
L T C
20 Unique Products & Services Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Long-Term Care Delivery/Back-Up Pharmacy Services
2 Case Studies
H E A L T H
S Y S T E M
Issue Focus: Retail, Specialty, & LTC Issue Frequency: Spring, Fall, & Winter Circulation Per Issue: 28,500+ 18,000+ Owners (Independents) 1,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 2,000+ Trade Show Handouts
&
I N F U S I O N
IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y
E D I T I O N
20 Unique Products & Services
Spring 2021
Community • Specialty • LTC
20 Unique Products & Services
Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.
Environmental Monitoring Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 52
Drug Distributors & Wholesalers Industry Expert Q&A, Market Leaders Buyer’s Guide, and More
4 Case Studies
page 50
8 Thought Leader Videos
Leiters, Stericycle, Shields Health Solutions, and Visante
Eight Video Series Including Micro Merchant Systems, SPARx, ARxIUM, and Mission Critical Delivery Solutions
Celebrating 10 Years
Innovatix and Temptime
2021 CIRCULATION
Winter 2020/2021
SUMMER 2021
I M P R O V I N G PAT I E N T CARE & PHARMACY COST CONTAINMENT
E D I T I O N
Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page ?
Issue Focus: Hospital & Infusion Issue Frequency: Summer & Winter Circulation Per Issue: 12,200+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 1,000+ Trade Show Handouts
Spring 2021
Summer 2021 FA L L 2 0 2 1
I M P R O V I N G PAT I E N T CARE & PHARMACY COST CONTAINMENT
page 28
First Financial Bank Case Study First Financial Bank PPP Loan Supports Creekside Pharmacy During Pandemic page 38
RXinsider Reflects on the Past Decade With Helmer Scientific
Community • Specialty • LTC
NG I M P R O VI I M P R O V I N G PAT I E N T PCAATRI EE NT CARE & PHARMACY & P HI LAIRTMYA C Y C B OST P R O F I TA Winter 2021
C O N TA I N M E
NT
• LTC Community • Specialty
Winter 2020
Health System
•
Infusion
20 Unique 20 Unique Products & ServicesProducts & Services
and services Discover 20 products pharmacy improve Discover 20 products that will help your y. and services profitabilit that will help your pharmacy improve patient care or increase patient
Products care or contain costs. Resources &CSTD (Closed-System Transfer Cannabidiol (CBD) Guide, and More Device) Q&A, Market Leaders Buyer’s Industry Expert
page 46 Products and Manufacture
Industry Expert Q&A, Market
8 Thought Leader Videos 8
Leaders Buyer’s Guide,
rs
and More page 64
Parata, PharmaLink, Thought Leaders Eight Video Series Including Services SPARx, Pharmacy Consulting Broker page 20 Mission Critical Delivery Solutions, Sentry Data Systems, and Micro Merchant Systems, and More
4 Case Studies 9 Case Studies
page 36
Swisslog, GSL Solutions, Medacist, International, Shoppe Sentry Data Systems, Care Services, Medicine and Temptime Charles River, and More Noritsu Pharmacy Automation, Medical Packaging Inc.,
SpecRx
ARL Bio Pharma, and TouchPoint
Medical page 79
Community • Specialty • LTC
Health System • Infusion
Health System • Infusion & Community • Specialty • LTC
Visit 20Ways ONLINE at RXinsider.com/20Ways
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REDEFINING THE RETURNS INDUSTRY The value of doing business with GRx far exceeds the industry standard. GRx offers a full suite of comprehensive business solutions and advanced data intelligence for pharmacy customers. INDUSTRY EXPERTS
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It’s 3 AM!
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Pure Logistics
24/7 Tracking technology PLUS an experienced dispatch team… All While Keeping Your Existing In-House Drivers!
With over 100 years of combined logistics and delivery experience, Mission Critical now offers a pure logistics solution for the pharmacy that maintains their own delivery drivers. State of The Art route tracking technology, along with the experienced staff to dispatch, track and monitor your delivery drivers – real time – 24 hours a day – 7 days a week!
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Cardinal Health: Innovating solutions to support medication adherence
Consumer expectations for convenient, on-demand services are increasing, driving the need for innovative, forward-looking solutions to meet those expectations and maintain critical relationships with patients. Cardinal Health is delivering digital solutions that will enable independent pharmacies to expand service offerings and improve healthcare outcomes.
Patients look to you for help with complicated medication regimens. Compliance packaging is great for patients, but it can be a time-consuming and costly to scale up. The average compliance fill can take up to 25 minutes, requiring you to shift focus to behind the counter, taking time away from your most critical role — connecting with and caring for patients. Additionally, machines that automate the process can cost more than $250,000. To balance the increased expectations of patients, you need solutions that can help improve patient medication adherence and simplify prescription fulfillment, providing more time for patient consultations.
Cardinal Health™ NavixRx™ Compliance Packaging is a new solution that allows pharmacies to outsource the costly, timely and cumbersome process of compliance packaging for patients taking two or more prescriptions daily. Eliminating both the cost and burden of compliance packaging provides time with patients to simplify complicated regimens and improve healthcare outcomes.
As patients look for a balance of convenient and personalized care, one of the best things a pharmacist can do for patients is help them with medication adherence. NavixRx™ Compliance Packaging provides both the time and scalability needed to meet the needs of patients and help pharmacies thrive into the future. NavixRx™ Compliance Packaging digitally integrates with your Pharmacy Management System allowing pharmacists to send compliance orders safely and easily to the Cardinal Health centralized fulfillment center. There, a team of on-site pharmacists use high-speed, automated central fill equipment to compliantly package prescriptions, by the dose, into a 30-day supply of strip packs. Over-the-counter medications and vitamins can also be added to the daily strip packs with the prescriptions to simplify medication regimens and improve outcomes. Multiple quality checks, including digital imaging, are performed at the Cardinal Health fulfillment center to confirm the contents of every package before sending the compliance strips back to the pharmacy for delivery to or pickup by the patient.
The 30-day supply of compliance strips is shipped unbranded to the pharmacy, allowing for the addition of pharmacy branding, before delivering to patients. Each pouch is clearly labeled with the patient’s information, contents, and time of day when the medication should be taken. NavixRx™ Compliance Packaging provides the tools and resources to help independent pharmacies thrive in today’s evolving healthcare market and continue providing personalized care to patients now and into the future. The speed of innovation and the evolution of consumer expectations has resulted in a watershed moment for how we address the needs of today, and how we prepare to meet the demands that tomorrow will bring. This includes helping pharmacies expand their consumer goods presence.
E-Commerce Storefront is a digital platform offered by Cardinal Health that expands your pharmacy online, providing a virtual endless aisle of products. With online shopping increasing at an exponential rate, E-Commerce Storefront gives patients access to more than 11,000 over-the-counter products for online purchase. And it provides an additional revenue opportunity without the additional inventory storage and management. The E-Commerce Storefront website is a cloud-based solution that integrates into the existing pharmacy website, providing a streamlined dashboard to reconcile orders. Available overthe-counter products are automatically processed through the pharmacy distribution center with the standard shipment. E-Commerce Storefront offers next-day delivery from the Cardinal Health warehouse to the independent pharmacy, along with marketing support from Cardinal Health. Customers want the convenience of virtual shopping and the high-touch, high-value relationship that their local pharmacist can provide. The ability to meet the needs of both gives pharmacies a competitive edge and allows them to have a significant impact on healthcare outcomes. Cardinal Health is in pursuit of even better delivering innovative solutions to help independent pharmacies unlock the highest level of performance, solve unique challenges, capitalize on opportunities ahead, drive value, and deliver high-touch service to patients.
© 2021 Cardinal Health. All Rights Reserved. CARDINAL HEALTH, the Cardinal Health LOGO and NAVIXRX are trademarks of Cardinal Health and may be registered in the US and/or in other countries. All other trademarks are the property of their respective owners. Patent cardinalhealth.com/patents. Lit. No. 5PR21-1603858 (08/2021)
Benefits of NavixRx™ Scalable As a central fill solution, NavixRx™ saves you and your team time, allowing you to focus more on patient care programs, including comprehensive medication reviews and vaccines. Simple NavixRx™ fits into your existing workflow and integrates with your Pharmacy Management System, eliminating complexity and streamlining your day-today operations. Reliable With a combination of automated machinery and a dedicated team of on-site pharmacists, the NavixRx™ fulfillment process gives you peace of mind. Affordable Eliminating your need to purchase high-cost automation equipment or find a way to fit compliance packaging into your staff’s day.
NavixRx™ Compliance Packaging and E-Commerce Storefront champion independent pharmacies in the pursuit of retail success. For more information, visit cardinalhealth.com/EvenBetter
We specialize in Data Entry Services
Conversion Services
IT Consulting & Services
New orders, Refills, Medical Records, EOB Reconciliation, Entry for New Business Onboarding, EDK Charge Entry, Cash Posting, Adjudication & Billing Support
Manual and Programmatic White Glove Data Conversions
Durable Medical Equipment Services
Pharmacist on Demand Services
Application Cloud Hosting, On Premise Server Installation / Configuration, Full IT Helpdesk Support Available 24/7/365, Onsite / Offsite Backup Recovery and Disaster Recovery, Hardware Proactive Monitoring & Support
Rejected claims, PA, Overrides, Census, Pharmacy Projections/DME Denials
Temp to Hire, Onsite/Remote Verification, Initial recruiting services for pharmacists & techs
IN N O VAT I O N
AT
Y O U R
PODS On Call Accessible after-hours Support Imperative to your Business, Quality of Life for your Customers & Telepharmacy (MTM, Drug Counseling, Drug Packaging Verification)
R E A C H
collectively among our corporate team in succesfully helping pharmacies analyze their operations, create personalized business expansion plans, and assist them in making the big decisions on management, strategy, operations and technology. Our consulting team can review your business model to identify tasks we can more efficiently and economically manage while delivering higher quality results.
Contents Fourth Power Labs Elevates the Quality Standard of Hemp-Derived CBD
Elevating the Quality Standards for Hemp-Derived CBD
Fourth Power Labs’ comprehensive testing program provides independent pharmacies and their patients with quality hemp-derived products they can trust. Verified by Eurofins, the only U.S. laboratory to partner with the FDA on the method development for testing cannabinoids.
Let’s make Better happen. www.FourthPowerLabs.com • 1-800-375-0009
Discover the most transparent returns program in the industry
Special
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Returns processed
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Fourth Power Labs is at the forefront of the fast-moving CBD industry. Revitalize your CBD business with Fourth Power Labs’ broadspectrum, CBG-rich, THC-free products for quality patient care and custom selling solutions.
SafeChain Solutions Your Wholesale + WholecareSM Pharmaceutical Distributor
SAFE + SECURE DISTRIBUTION At SafeChain, we believe your patients and business deserve the best care possible, and our product offerings assist in just that.
As your wholesale distribution partner, SafeChain delivers the support and pharmaceutical care you need when your patients need it most, safely and securely through our supply chain.
SafeChain delivers the support and pharmaceutical care you need when your patients need you most, safely and securely through our supply chain.
What We Offer Generous Initial Credit Limits and 30-Day Terms (upon approval)
Nationwide Distribution Centers
Same-Day Shipping, Next Day, and Saturday Delivery
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It’s easy to get started today: 855.437.5727 | SafeChain.com | Care@SafeChain.com SafeChain-20Ways-FullPage-July2021.indd 1
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Experience a Customer-First Returns Experience That Provides Complete Transparency by PharmaLink
APS — The Most Unique & Advanced Pharmacy Technology Solution on the Market Today!
PharmaLink’s customer-first policy simplifies the return process and offers unparalleled quality and compliance.
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SAVES TIME
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APS is the only unified medication dispensing system dedicated to post-acute care. APS provides remote dispensing of 250 oral solid medications in multi-dose packages.
APS, Advanced Pharmacy Solutions, Is The Only REDUCE DRUG WASTE
To Long-Term Care. APS provides remote on-site automated dispensing of 250 oral solid medications in multi-dose packages from the APS 250. The APS Mini is modular and can be placed in your facility to maximize workflow for PRN medications. Our APS Vault provides bulk and refrigerated storage for 100+ medications. The APS Mobile offers a custom medication cart made for our APS medication totes. The APS family of products paired with our integrated software makes the APS Ecosystem* the most unique and advanced pharmacy technology solution on the market today.
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page 55
LONG-TERM CARE DELIVERY/ B ACK-UP PHARMACY SERVICES B u y e r ’ s G u i d e
LONG-TERM CARE DELIVERY/BACK-UP PHARMACY SERVICES
LONG -TER
Q&A
VERY M CAR E DELI
Buyer’s Guide
, FASC
/ B ACK -UP PHAR MAC
Y SERV ICES Q&A
on that are used and delivery our pharmac the medicati pharmacies in-house at nd the waiting n, and hospital red drugs, and/ carefully understa Mideast Delivery Strategic Delivery Solutions (SDS Rx) of retail, institutio urgent, backorde tes all Solutions a back-up service. orders that are service P.O. coordina Box 612 layers 136 Central Avenue, Second Floor needed to fulfill private delivery senior that events. Our system provides OH 45040 Clark, NJ 07066 rs or unplanned consideration activities. Our Mason, retaile taken into to be in the that and drop off resource (844)s582-3587 (877) 686-4343 Q. Have you of the pick-up l formularies our internal have specia and extends timely. www.sds-rx.com medicationwww.mideastdeliverysolutions.com pharmacies of redundancy as liquids, to always provide have? ed drugs such might not strongest position uses specializ ies many usage often y/ Back-up pharmac stock. Senior drug in on inventory. having deliver dosage forms benefits of dosage, or uncomm unusual the or low are a robust Q. What have these geriatric pharmacies that have to a s implemented? times do not ume on how to remedy it provides depth prefer high-vol backup service to have a plan We typically network is that the timing ies may need of a backup regardless of supplier. The benefits inventory. Pharmac medications to ensure ons from a reliable ability to provide senior medicati y has many methods quickly pharmacy’s locating pharmac d. The medication g or product requeste a facility is in need of ts from nursin a backup g if unusual reques tion? concerns, having delivery, includin family or receive I facility survey, medica Q. Will a nursing off because of medical, be 10 minutes away from special deliver nd care is handed facilities to could a faster turnarou places, where ffed. pharmacy that are often busy pharmacy allows and understa roads, overworked away from the shuts down Nursing facilities and but two hours agencies, both and if climate weather for refills, OTC, example is cy requests ce to other nurses, facilitates easier time. Another to the facility anticipate emergen regulatory complian g proximate You should will nurses are under having somethin ent rules. You orders. The non-urgent ions, and managem there is satisfaction expectat efficient delivery. ions so that pressure, family and nd the expectat ate educator re to need to understa important to be a consumm acy have softwa y manifest so It’s pharm at both ends. of requests occur. nic deliver Q. Does your as the stream store an electro problem solver
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R E TA I L / C
OMMUNI
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Medicine-On-Time — Your Partner at Every Step of Your Adherence Journey Ask about the Pack! NEW MTM
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Medicine-On-Time | 11461 US Highway 301N | Suites 101-104 Thonotosassa, FL 33592 | 800.722.8824 | www.medicineontime.com
Medicine-On-Time offers compliance packaging solutions at every price point to service any patient. Start, grow, and master your adherence program with scalable solutions that promote growth and services that help you increase profitability.
Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts
For over 50 years, Medi-Dose/ EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.
8/5/16 11:20 AM
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motNext is designed to streamline your medication adherence program and simplify your workflow. motNext offers seamless integrations, a unique workflow calendar, and over 40 reports and forms to enhance your services and improve efficiencies.
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Industry Expert Q&A, Long-Term Care Delivery/ Back-Up Pharmacy Services Market Leaders Buyer’s Guide, and more.
t ASCP Mission Critical Delivery Solutions, Inc. P, Presiden
Associated Couriers, Inc. 4806 Trade Access Boulevard 6 State Street, Suite 314 St. Louis, MO 63042 Bangor, ME 04401 (800) 325-4946 (866) 717-5029 d www.associated-couriers.com www.missioncriticaldelivery.com p able to respon is your back-u Q. How®quickly Cardinal Logistics StatimRx y Health - OptiFreight source. They a request? use a deliver that — a back-up the Suite 100 7000 Cardinal Place to 2300 E 3rd Loop, te Pharmacy ies are just to complete Absolu able pharmac be Does Q. of may not s? Why? Dublin, OH 43017 Back-up Vancouver, WA 98661 be a delay priorities and could backup service s are fulfilled have their own The end result (877) 885-8534 service or (866) 457-4579 most stat deliverie ies need to timely manner. a Pharmac network in open 24/7 so is on y patient. transacti to the an extensive Optifreight.cardinalhealth.com Statimrx.com selecting Absolute Pharmac as being delivered y. We do have times before
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Case Study: The Road Map to Accreditation
C ASE ST U DY THE ROAD MAP TO ACCREDITATION Valisure Achieves Success With Innovatix INTRODUCTION
When patients pick up their prescription, they place their trust in the pharmacy that their medications are high-quality. But, unfortunately, bad batches and counterfeits still occur. Adam Clark-Joseph suffered serious complications caused by batch variability, which is why he pursued changing the industry. In 2017, Clark-Joseph partnered with David Light to establish Valisure, the first digital pharmacy to dispense chemically validated medications directly to consumers, ensuring medications met quality and consistency standards.
Deanna Akinbajo PharmD, RPH, MPH Chief Pharmacist ~ ValisureRX Pharmacy
Valisure achieves success with Innovatix.
Modeled after food labels that contain nutritional information, every prescription Valisure ships comes with a certificate of analysis listing important chemical properties analyzed at Valisure’s lab. They achieve this gold standard with cutting-edge technology that only dispenses medications that pass a rigorous screening process.
INTENDED OUTCOME
Valisure’s chief pharmacist, Deanna Akinbajo, PharmD, RPH, MPH, believed their growing company with a unique value proposition as a mail service pharmacy and analytical lab would benefit from a URAC Mail Service Pharmacy Accreditation. This achievement could increase higher payer reimbursements, demonstrate strict adherence to quality processes, and offer consumers even more evidence of patient safety. From the outset, Akinbajo's primary intent for these initiatives was to make Valisure even more patient-centric. “Valisure was unique from the start. Our corporate headquarters houses a pharmacy, mail-order prescriptions, and quality-testing lab,” Akinbajo stated. “We experienced early success with our offering. And the growth plan included expanding licensing beyond the existing 38 states and showing high standards to patients and payers by acquiring URAC accreditation.” Akinbajo told her team that they had to achieve a no deficiencies report if they were going for accreditation. Her mission of excellence went even further. She wanted to earn that seal within a tight time frame.
THE CHALLENGE
Accreditation is not a small initiative, it is rigorous, complex, and time-intensive. The growth-stage independent company already had staff wearing multiple hats when Akinbajo received approval to pursue accreditation. Valisure was also in the midst of major initiatives such as hastening the workflow of transferring prescriptions to mail order and increasing Valisure’s presence with PBMs and insurance networks. It quickly became apparent to Akinbajo and staff that accreditation was becoming a heavy lift on everyone’s shoulders. www.innovatix.com
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3 out of 4 commercially insured patients on mealtime insulin have coverage for the Dexcom G6 Continuous Glucose Monitoring (CGM) System1
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Dexcom CGM use is clinically proven to lower A1C, reduce hyperand hypoglycemia, and increase time in range.2,3 Includes a predictive Urgent Low Soon alert and a suite of customizable high and low glucose alerts. *If your glucose alerts and readings from Dexcom G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.
of surveyed US patients said that Dexcom G6 is easy to use1 PRODUCT COMPONENTS
PRODUCT NDC CODE
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08627-0091-11
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Please contact your pharmacy wholesale partner to order or visit provider.dexcom.com. References: 1. Dexcom, data on file, 2020. 2. Beck RW, Riddlesworth T, Ruedy K, et al. Effect of continuous glucose monitoring on glycemic control in adults with type 1 diabetes using insulin injections: the DIAMOND randomized clinical trial. JAMA. 2017;317(4):371-378. 3. Welsh JB, Gao P, Derdzinski M, et al. Accuracy, utilization, and effectiveness comparisons of different continuous glucose monitoring systems. Diabetes Technol Ther. 2019;21(3):128-132. BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency. Dexcom and Dexcom G6 are registered trademarks of Dexcom, Inc. in the United States and/or other countries. ©2021 Dexcom, Inc. All rights reserved. LBL021037 Rev001
Contents Medication Made Simple Blister cards can improve adherence rates from 61% to as much as 97%1
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Discover a portfolio of single and multidose medication adherence packaging systems that improve patient outcomes, add value to your offering and generate new revenue for your pharmacy.
Partnership World-class in-house graphic design team with global healthcare brand experience can customize packaging and enhance your pharmacy’s brand
1.800.265.1009 pharmacy@joneshealthcaregroup.com JonesHealthcareGroup.com/Markets/US 1 - https://pubmed.ncbi.nlm.nih.gov/17101639/
OUR TE ST, Y OU R C U RE...
ENSURING A HEALTHY W OR L D ACC c o mb in e s ro b u s t re a g e n t s , anal ysi s and t e c h n ic a l s e r v ic e e x p e r t is e , t o p ro v ide you wi th di verse s o lu t io n s f o r e n d o t o x in a n d g lucan testi ng.
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The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies
Return Solutions Maximizes Inventory ROI With Fast & Simple Credit Reimbursement
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Noritsu Pharmacy Automation — Packaging Systems & Workflow Software for LTC, Central Fill, & Community Pharmacies
Capital Inventory Inc. — Accurate and Dependable Pharmacy Inventory Services
Return Solutions is the most recommended company in the industry with endorsements from more than 25 buying groups. The OneCheck Select program optimizes the credit reimbursement process.
Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies.
Noritsu offers innovative multi-dose and unit-dose compliance packaging solutions for any size pharmacy.
P ROV I DI NG T H E H IG H E ST QUA L I T Y OF P H YS IC A L PHARMACEUTICAL INVENTORIES SINCE 1979 Utilizing Decades of Knowledge & Experience Why Choose Capital for Your Pharmaceutical Inventory Needs? • Teams of experts conduct the inventory within a few hours. • Eliminate the need for overtime or coordination of staffing to accommodate inventory process. • Teams conduct pharmacy inventories daily, not annually. • Teams work seamlessly around the pharmacy staff ensuring that the “snapshot” is a true representation of the inventory on-hand. • Minimal interruption to the pharmacy staff and operations. • Competent inventory specialists that can work with finance and/or external audit firms to validate the inventory. • Collaboration with the pharmacy to provide an accurate report in a timely manner. • Expert valuation and pricing of the inventory by an independent party. To schedule your next inventory, please call 1-800-345-0849 or email customerservice@capitalinventory.com.
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Our decades of experience working specifically with pharmacy inventory make us uniquely qualified to provide accurate valuations through a streamlined process. Our clients can trust that we will be transparent, supportive, and reliable in every interaction.
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Rees Scientific TEMPERATURE
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* The Rees Scientific system can monitor the temperature of any cold storage (refrigerators, freezers, ultra-low freezers) from +100 to -196 °C * Continuous, real time monitoring * Monitoring rate exceeds requirements of CDC * Receive alarm notification via interactive phone, texts and e-mail * Meet compliance for FDA, USP<797>, USP <800>, ASHP, GxP & more * Exceeds data logger capabilities * Local audio and visual (LED) alarm available 609.530.1055 www.reesscientific.com
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INTO REALITY Founded in 1970, Uniweb’s expertise is the design and manufacturing of quality fixtures that go beyond the retail pharmacy doors. Whether it is new construction, relocation or a renovation, Uniweb offers a complete line of fixture solutions and dedicated designers to guide you through the process.
Our TEAM For over 50 years, Uniweb’s philosophy is that retailers will make better use of their existing space by re-imagining their approach and employing Uniweb, a more profitable, high-density fixture line. Uniweb RX systems hold up to 50% more product storage in the same footprint over conventional stick-built systems, generating more profit to the bottom line! Uniweb manufactures a complete line of modular rooms, wall storage panels, retail displays, RX fixtures and counters, locking units and adjustable height workstations. Uniweb products provide unlimited flexibility, and unmatched strength, utility and appearance, at an affordable price.
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While other fixture companies struggle with lengthy lead times (up to 5-6 months!), Uniweb has maintained a 10 day build-time for standard equipment and 4-6 week production for custom RX equipment and modular rooms! Uniweb delivers significantly shorter lead times, adaptable designs, and long-lasting products! Uniweb has maintained a lower surcharge, passing those savings on to our customers!
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Contents Integra — Leading the Way, Committed to Long-Term Care Realize Your Potential Our Integra Suite provides everything you need to realize your full potential – allowing you to optimize your pharmacy for peak performance, generate more revenue, and most importantly serve your patients better.
© 2021 RedSail Technologies, LLC. Integra® is part of RedSail Technologies, LLC. The Integra® word mark and logos
theintegrasuite.com
are trademarks owned by RedSail Technologies, LLC.
Drug Package & Shamrock Labels — The Future of Pharmacy
Integra software solutions provide everything you need to realize your full potential — allowing you to optimize your pharmacy for peak performance, generate more revenue, and, most importantly, serve your patients better.
Two trusted industry experts, joining together for the next generation of healthcare solutions: thermal, laser, stock and custom labels, pillcards, bags, and wristbands. All products are manufactured and shipped from our US-based facilities.
page 91
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Health Care Logistics® — Your Single-Source Resource for Hard-to-Find Pharmacy Solutions
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Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care.
page 93
PUBLISHER RXinsider, LTD RXinsider CEO: Gregory Cianfarani, RPh DESIGN AND PRODUCTION Design & Layout Multimedia Marketing and Operations
Lora Sosa Eric Simmons Jay DiNardi Samantha Pirraglia Jillian Melly Kristin Fennessey
SALES AND BUSINESS DEVELOPMENT Chris Kolkhorst, Vice President chris.kolkhorst@rxinsider.com Shaun Russell shaun.russell@rxinsider.com Mike Rahme mike.rahme@rxinsider.com Matt Payne matt.payne@rxinsider.com Email sales@rxinsider.com Toll-Free Phone 800.972.2083 Fax 646.329.9766 Website www.RXinsider.com
NOTICE OF POLICY 20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code. Editorial – views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising – products, services, and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.
20Ways is an official publication of RXinsider
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LAUNCH First issue of 20Ways SPRING Retail launches.
2011
2015
E X PA N D An additional issue of WINTER launches (Retail). Case studies are added to issues.
VIDEOS
2016
Thought Leader Video Series begin to be featured in the issues.
THEME
2019
LARGEST 20Ways WINTER Hospital becomes largest issue with 20 unique products/ services and nine case studies.
Issues become themed featuring popular market verticals.
2020
2021
A N N I V E R S A RY RXinsider celebrates 10-year anniversary of 20Ways.
To honor this milestone, we spoke with Retail Management Solutions, a partner that has been participating in 20Ways since 2011.
Celebrating
10 YEARS Brad Jones, Founder & CEO of Retail Management Solutions Reflects on a Decade of Change and Looks at What’s Next for the Pharmacy Industry
How has the business of pharmacy changed in the last 10 years and how has RMS responded to those changes?
solution providers to help make that opportunity more accessible. One of our latest offerings that brings tremendous opportunity for pharmacy is integrated drug induced nutrient depletion recommendations. No one else is doing this. It can offer pharmacies additional revenue stream, and improved patient outcomes.
When I reflect about change over the last 10 years, it’s important to think about how it’s evolved over the last 30 or 40 years, because that’s also What role does point-of-sale play in the success of impacted how it’s evolved in the last 10. One of the big catalysts for change in the industry has been competition. Big box stores didn’t start growing pharmacies today vs. 10 years ago? until the end of the ‘80s and into the ‘90s and early 2000s. This happened On one side, today’s role is very much the same as it was 10 years ago. because since 1980 there have been more pharmaceutical drugs The same profit analysis and the same movement reports exist today. introduced into the market than in all of the years prior to that. Point-of-sale remains incredibly important because in order to This rapid expansion of prescription drugs, combined make the best business decisions, you have to do it with with more people than ever taking prescriptions means data, and point-of-sale provides that data. I think that there’s profit to be made, so more players entered You have to make sure the value of point-of-sale has arguably increased the market. that you are stocking selling because of other things going on in the industry.
“
Your margins on the back end are squeezed products, and you have to continue to evolve and innovate. — maybe that will get fixed, perhaps it won’t. You can’t change that. What you can do is focus This has been part of RMS’ model on the things you can change. Your front end is from day one. We’ve continually valuable real estate. Point-of-sale can help you identify products that aren’t selling to figure out innovated, being the first to market with solutions to help why or replace them with something that does. Of course, I mentioned drug-induced nutrient depletion All this means is that we have seen a shift from what we pharmacies run more recommendations earlier. These recommendations add always thought of as the traditional front end, carrying effectively.” incredible value and make it much easier for pharmacy everything from school supplies, to gifts and greeting cards, Grocery stores also started to carry virtually everything to do with OTC and the most common health and beauty items. While many pharmacies think of big box and Amazon as their biggest competition, grocery is a very big competitor. Not everyone takes a prescription medication, but everyone goes to the grocery store.
to a smaller apothecary front end with a focus on services. Luckily, we’ve seen the number of independent pharmacies become very stable, but the size of the pharmacy itself is decreasing. From the point-of-sale perspective, every product you sell counts. You have to make sure that you are stocking selling products, and you have to continue to evolve and innovate. This has been part of RMS’ model from day one. We’ve continually innovated, being the first to market with solutions to help pharmacies run more effectively. Starting with the first pharmacy system integrations and electronic signature capture solutions over 20 years ago, to today where we’re continually updating our point-of-sale solution and our more than 30 pharmacy system integrations to help independent pharmacies succeed. Some of the most important services we help with are curbside and home delivery which is becoming essential. E-commerce is also growing and offers an opportunity. We integrate with e-commerce
teams and the customer when integrated at the register.
Customer loyalty also adds another layer. Having all the information about your best customers offers another opportunity to engage. Pointof-sale today can help you engage with your customers and move away from transactional relationships.
What are some of the opportunities you see coming for pharmacies over the next 10 years? There are always opportunities. You have to remember with adversity comes opportunity, and right now, there’s a tremendous amount of adversity. There’s a lot of competition, and I know pharmacies are really worried about Amazon. I think that’s interesting because this is one place where pharmacies have an advantage. Yes, Amazon getting into the prescription business is scary. FA L L 2 0 2 1
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They’re going to do it, and they’re going to do it well, but you have an opportunity to provide services they can’t. Most places aren’t going to be able to offer same-day delivery. So providing free same day or next day delivery whenever you can is a way to edge them out. We are also running into a time where you have some sort of e-commerce presence. We have an interface with Pointy that uploads your products to Google and lets people know where they can find the products they are looking for locally. It’s pretty awesome because it takes only a couple of minutes to set up in our system, there’s no ongoing maintenance, and it’s free. Of course, there’s no one size fits all here. There’s also opportunity in making your pharmacy a destination. In many communities, this can absolutely continue to be a successful business model. I do think there’s still opportunity in services like e-commerce and delivery, even in these cases.
How do you think the business of pharmacy will continue to change? I see two main paths that pharmacies will continue to grow their businesses, but both boil down to making your pharmacy a destination. One way is of course through front end. Unique products, gift items, local products, and such. We have many customers that do this successfully today, and will continue to evolve along that path. The other very important way is clinical services. They’re a great opportunity to increase sales. We’re seeing so many successful independent pharmacies take on services like medication synchronization, disease state management, point-of-care testing, vaccines, and more. These services make your pharmacy a destination, and they open the door to pick up some ancillary sales because you’re bringing convenience back into the mix.
How is RMS helping pharmacies prepare for this change? We’re continually evaluating every single clinical service and figuring out where we can play a part to make offering these services more accessible and just plain easier. Much like we did with nutrient depletion recommendations. We’ll continue to push the boundaries of what technology can do now and really focus on innovation in our products and services.
One of the biggest things we’re doing right now is CLIMB, our monthly webinar series. CLIMB stands for Care, Lead, Innovate, Motivate, and Balance. We started the series in 2020 and we bring pharmacists, industry experts, and really insightful speakers together to talk about topics important to pharmacy. We don’t talk about point-of-sale, we really just want to bring content and inspiration to pharmacies to help them respond to industry change, learn about new options and revenue streams, and find success with those options. It’s open to every pharmacy, and we’re really excited to continue to bring this content to the industry.
What role does pharmacy point-of-sale play in customer-centricity and profitability? Customer-centricity really does start with how you train your staff and how well they interact with patients. Point-of-sale gives you the tools and additional information to do a better job of that. Again, circling back to customer loyalty, if you’re embracing loyalty, it helps you recognize your best customers and your team can recognize and thank them. It also makes the checkout process simple, fast, and efficient which is really important. Also with nutrient depletion recommendations, we give you the opportunity to improve customer-centricity by helping patients feel better and have more success with their medications. And of course, this also ties into profitability. You’re selling something you wouldn’t otherwise have sold. Reporting capabilities also have close ties to profitability. Like identifying which departments are underperforming and need some change. You can improve your bottom line by simply making business decisions based on the reporting tools that are available to you through RMS’ system.
What is the most important action item you’d give to pharmacy owners? Change. Embrace it. Think about the pharmacy business today versus 10, 20, or 30 years ago, and you’ve seen the change happen already. You have to change. You have to adapt. About 80% of the Fortune 500 companies that existed in the early ‘90s don’t exist today. And then think about Amazon, which started as a bookseller. They changed and evolved because that’s what successful businesses have to do. We don’t need to be Amazon, but we do need to evolve. Either evolve, or you perish.
Customer Profile
Twin Harbor Drug — RMS Customer Since 1998 Twin Harbor Drug in Westport, Washington, has been serving its community since 1955. Owned by the Jones family since its opening, the store was sold to PharmD Gale Singh in 2020. Gale has kept this independent business thriving with a front end tailored to the needs of their community. Despite the changing pharmacy landscape of the last 10 years, Twin Harbor Drug remains a 32
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destination in their small oceanfront town for residents and tourists alike. Selling not only OTC products but also household necessities, gifts, and a robust selection of grocery items to supplement limited availability in their community. Gale and her team use their RMS system to help them maximize profitability and efficiency. Point-of-sale generated reports help them track pharmacy sales and make
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smart decisions about what products to stock in their 8,000 square foot front end, which they can order, receive, and re-stock with easy, streamlined processes. RMS is proud to partner with communityoriented pharmacy owners, like Gale Singh in pharmacies large, small, and in-between across the United States.
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Drive
Drive
Revenue and Results for Your Pharmacy
Revenue and Results for Your Pharmacy
SPARx provides expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream. Azina provides expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty Financial Pharmacy pharmacy and associated revenue Opportunity Analysis Operations stream.
Financial Accreditation Opportunity Analysis
Pharmacy LDD and Operations Payor Access
Accreditation LDD and contactus@cpspharm.com | 800.968.6962 | www.cpspharm.com/sparx
www.Azina.com
Payor Access
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
SPARx Advances Ambulatory and Specialty Pharmacy to Drive New Revenue Realize new levels of success in your ambulatory and specialty pharmacies with bestin-class processes, software, and experience that ensures your long-term success.
CEO & CPS:
Frank Segrave President: Keith Cook Founded: 1971 Employees: 2,500+ Toll-Free Phone: (800) 968-6962 Address: 655 Metro Place S, Suite 450 Dublin, OH 43017 Website: www.cpspharm.com/sparx
Company Background
Comprehensive Pharmacy Services, LLC. (CPS), one of the nation’s largest providers of pharmacy services, was founded nearly 50 years ago, employing over 2,500 pharmacy professionals, and servicing over 800 hospitals and healthcare providers nationwide. SPARx (specialty and ambulatory pharmacy), a division of Comprehensive Pharmacy Services, is a specialty pharmacy partner that provides expertise in specialty pharmacy, ambulatory, and infusion services. We help clients tackle complex problems through our suite of services across the entire outpatient pharmacy value stream. SPARx helps pharmacy leaders achieve operational excellence, drive clinical quality, attain continuous regulatory compliance, and improve bottom-line performance — all while supporting pharmacy staff, caregivers, and patients.
Product Overview
SPARx provides a comprehensive set of solutions addressing all facets of your outpatient pharmacy ecosystem including retail, specialty pharmacy, and infusion. We are “partners” not “consultants,” and our experience and expertise in commercial, independent, and hospitalowned specialty pharmacies is what differentiates us from our competitors. We provide expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream. n Financial Opportunity Analysis: Financial pro forma that creates a clear picture of the specialty pharmacy landscape at your health system and where there are business and clinical opportunities. n Pharmacy Design and Buildout (Retail, Infusion, Specialty): Design and workflow including automation support and maximization of the size of the building. n 340B Compliance/Optimization: 340B potential and strategy to capture any leakage and/or high-potential clinics possibly qualified. n Staffing/Training: A strategy and plan for on-site and/or remote staffing from implementation through ongoing operations.
n Operations/Software: Implementation of pharmacy management software and development of operational processes including benefits investigation, prior authorizations, clinical patient management, and front-end processing. n Accreditation / Reaccreditation: URAC and ACHC accreditation. n Trade Access: Access to brand names and key decision makers in limited distribution drug networks. n Payor Access: Access to both regional and national network opportunities including any requirements needed, negotiations, and support needs. n Sales and Marketing Services: Successfully build your pharmacy brand and increase your referral base with communications, messaging, collateral, PR, campaigns, videos, whitepapers, etc.
Industry Experience
The CPS SPARx team has over 50 years of experience in the core services we provide. Our operations team brings senior leadership experience from the largest payor-owned, independent, and hospital specialty pharmacies. This includes Optum, ESI, Caremark, MedImpact, Avella, Kroger, Axium, Walmart, University of Chicago, and RUSH Medical Center. This experience allows our operations team to implement the most efficient operations with the latest technology and patient engagement tools. We have built and designed 50+ specialty pharmacies ranging in size from 250 square feet to over 30,000 square feet. In addition to development, our team has managed and built pharmacies with annual revenue between $24 million and $2 billion across multiple disease states. Our accreditation team has experience with over 250 accreditations. We have a 100% success rate and our customers have successfully acquired URAC and ACHC when our accreditation team has participated. The team has also proven results by providing access to the largest payor networks and most challenging limited network products in the market. Our clients have access to over 98% of limited distribution products that are associated with the key disease states of the health system. As well as the key specialty payor networks on both a national and regional level. This includes Optum, Caremark, Humana, BCBS, Aetna, and regional networks such as Navitus. Learn more about SPARx by visiting our website www.cpspharm.com/sparx.
Markets Served
• Hospital Outpatient • Independent Retail • Mail Order • Specialty • Infusion FA L L 2 0 2 1
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Take Your Purchasing & Operational Strategy to New Heights with Innovatix Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.
Our suite of pharmacy operations improvement programs is designed to address your operations needs without distracting from your main mission — providing high-quality patient care.
Our suite of pharmacy operations improvement programs provides solutions in the following areas
Accreditation
Medicare Part D reimbursement
Pharmacy credentialing
Pharmacy operations support
USP <800> compliance
To join our GPO or to learn more
about our suite of pharmacy operations improvement programs, visit us at innovatix.com, email info@innovatix.com, or call (888) 258-3273.
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Strategic Purchasing & Operations Improvement Solutions by Innovatix Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care. Founded:
1993 Employees: 180 Toll-Free Phone: (888) 258-3273 Fax: (646) 638-2641 Address: 555 West 57th Street, 12th Floor New York, NY 10019 Website: innovatix.com | premierinc.com/alternatesites
Company Background
Innovatix is a national group purchasing organization that provides strategic purchasing solutions and operational support to help pharmacies and other alternate site healthcare providers thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and feebased services specific to our members’ needs. Innovatix works tirelessly to deliver savings and value to members.
Product Overview
Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to a $67 billion purchasing portfolio comprising over 2,000 contracts through 900-plus suppliers.
Value-Added Services
Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel. n Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers. n Government Affairs: To help our members navigate the complex healthcare regulatory environment and ensure that their concerns are properly addressed, the Innovatix Government Affairs program has continued to develop as an important value-added service, particularly for our long-term care and infusion pharmacy members. We keep members informed and advocate on their behalf, working closely with national advocacy organizations.
Pharmacy Operations Improvement Programs
Our suite of pharmacy operations improvement programs is designed to address your operations needs without distracting from your main mission — providing high-quality patient care. n Innovatix Accreditation Advisory Services: Third-party accreditation has become increasingly important — particularly with respect to reimbursement rates — to payers for verifying quality and patient safety. The Innovatix Accreditation Advisory Services program is designed to support pharmacies in achieving recognition from various accrediting bodies. n Innovatix Credentialing Counsel: Innovatix Credentialing Counsel is our solution for pharmacies facing payer credentialing challenges. This service provides guidance for each task in the credentialing process and helps users navigate the evolving payer landscape. n Innovatix Preferred Provider Network: Successfully navigating Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today. The Innovatix Preferred Provider Network provides pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers. n Scriptmax®: Scriptmax offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, postedit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication. n Innovatix USP <800> Compliance Services: Drawing on our extensive experience supporting non-acute healthcare providers with USP <795> and <797> compliance, Innovatix launched a flexible, feefor-service program to help healthcare facilities nationwide successfully comply with the new USP <800> standard.
Key Business Partners
Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of over 4,000 U.S. hospitals and more than 200,000 other provider organizations.
Ordering Information
Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit innovatix.com, email info@innovatix.com, or call (888) 258-3273.
n Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.
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www.rm-solutions.com
Open the door to powerful, cutting edge point-of-sale functionality.
With over 30 pharmacy management system integrations, there is a door with your name on it. The choice is always yours.
Find out how we’re helping pharmacies become more profitable and customer-centric every day. Call us today at 877-767-1060.
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Unlock the Door to Powerful, Cutting Edge Point-of-Sale Functionality With RMS With RMS’ built-in pharmacy integrations, you never have to settle for less from your point-of-sale system. With over 30 pharmacy systems, you can work with the pharmacy system of your choice and still have the point-of-sale capabilities you need. President & CEO: Brad Jones Founded:
1998 (877) 767-1060 Phone: (360) 438-8276 Fax: (360) 438-8284 Address: 4535 Lacey Boulevard SE, Lacey, WA 98503 Website: www.rm-solutions.com Toll-Free Phone:
Company Background
Founded in 1998 with a mission to help pharmacies understand and use technology-based tools to run a successful business, Retail Management Solutions is now one of the most respected POS providers in the industry. In 2020, RMS launched the CLIMB webinar series with the goal of helping all pharmacies become more profitable and customer centric. CLIMB stands for Care, Lead, Innovate, Motivate, and Balance. The CLIMB webinar series is not point-of-sale focused and any pharmacy can attend. Join us on the second Thursday of each month to learn about topics from cash flow to drug-induced nutrient depletion, clinical services, and more. Learn more and register at www.pharmacyclimb.com.
Product Overview
RMS’ holistic approach is comprised of four major components. Software, hardware, training, and support. Each component plays an important role. n Software: RMS’ software solutions are comprehensive, scalable, flexible, and easy to use. Our software programs and over 30 pharmacy system integrations go beyond the basics of what you might expect from a POS system. We empower our users to work with the partners of their choosing and build a system that is tailored to their needs. There are a number of software capabilities built to help pharmacies grow profits and improve customer-centricity. • Our NutriButler program embodies these goals by integrating supplement recommendations based on drug-induced nutrient depletion right into the transaction. Making it easy to help customers experience improved outcomes and increase supplement sales. • WillCall by RMS saves time, and your wallet by using built-in functionality to batch multiple prescriptions into a single bag. Scan a single barcode at checkout for faster transactions and no left behind prescriptions. • E-commerce solutions help increase your store’s online presence. Our integration with Pointy from Google uploads your products to your Google My Business page and displays them to shoppers searching for businesses and products in their area. Our integration with 24SevenCommerce allows you to easily manage your e-commerce stores.
• RMS Delivery simplifies management of the home delivery process. This essential service is streamlined with easy transaction prep and offline electronic signature capture. • SafeSign offers a way to capture signatures, using your customers smartphone. This contactless solution eliminates the need for a standard signature capture device and keeps your pharmacy on the cutting edge. RMS customers also have access to many more robust POS options. Integrated Customer Loyalty aids you in strengthening customer relationships, including advanced promotion and reward options that you can customize to suit your needs. You can also support charitable giving easily through any RMS system, strengthening your ties with the community you serve. Streamlining pharmacy operations is no small task. Point-of-sale applications extend beyond the customer interaction to help you run your business more efficiently. For pharmacies managing retail departments, RMS’ inventory management solutions open the door for advanced management of front-end products. Wholesaler interfaces allow automated price updates and a streamlined purchasing and receiving process. Integrated shelf labels keep your shelf prices and system prices in sync. And advanced product reporting can help you reduce overhead costs by identifying products that aren’t selling, enabling you to take a more agile approach to the products you carry and make the most of your retail space. A host of additional reports, both canned and customizable, are also available from cash management, to employee performance, to A/R balances, and more. RMS systems give you the data you need to drive important decisions and run a more profitable and efficient pharmacy. n Hardware: Our flexible hardware options mean that there’s an option for every scenario. Sales can be processed in many different ways to meet the unique needs of your pharmacy. Whether you need standard retail lanes, an option for drive-thru payments and signatures, curbside pickup solutions, or an easy way to track home deliveries, you can mix and match to create the perfect modern technology scheme. n Training: RMS’ training programs are tailored to the needs of your pharmacy. In addition to product training and expert implementation, customers can choose one of our outcome focused approaches. RMS Boost focuses on ways to make your pharmacy more profitable and the RMS Care training program puts an emphasis on customer-centricity. If you’re not sure where you’re at, the CLIMB checkup will help you evaluate and create a road map to reach your goals. n Support: Every RMS customer has access to our 24 hours, seven days a week support line staffed by a team of U.S. based support specialists. FA L L 2 0 2 1
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T H O U G H T L E A D E R Video Series
THOUGHT LEADER VIDEO SERIES
THOUGHT LEADER VIDEO SERIES
The Compliance Team
Micro Merchant Systems
Join Caitlin Warner, Provider Relations, Jack Haire, Director of DMEPOS & Pharmacy Services, Sandy Canally, RN, Founder & CEO, Steve Simmerman, COO, and Scott Muscarella, Vice President of Marketing, as they discuss Exemplary Provider Accreditation in a 12-part video series.
www.thecomplianceteam.org
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www.micromerchantsystems.com
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THOUGHT LEADER VIDEO SERIES
THOUGHT LEADER VIDEO SERIES
Advancing the Business of Pharmacy
Pharmacy Consulting Broker Services: A Fully Licensed Pharmacy Broker & Consultant
Join Kristin Fox-Smith, MPA, Tammy Zukowski, MBA, and Jim Jorgenson, MS, RPh, FASHP, CEO, as they discuss Advancing the Business of Pharmacy in a 12-part video series.
Join Daniel Lannon, CEO/Licensed Broker, as he discusses Pharmacy Consulting Broker Services in a 12-part video series.
www.visanteinc.com
www.pharmacycbs.com
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Join Brian J. Courtney, Pharm.D., Chief Revenue Officer, Ketan Mehta, CEO, Samir Haleem, Director of IT, Sheila Dawalt, National Sales Manager, Heba Macksoud, Pharmacy Owner, and Boris Niyazov, Pharmacist, as they discuss Micro Merchant Systems, PrimeRx™ Pharmacy Management System in a 12-part video series.
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THOUGHT LEADER VIDEO SERIES
CPS TELEpharmacy
Mission Critical Delivery Solutions: When Failure is Not an Option Join Kyle Janssen, President & Owner of Community Pharmacy, Mackenzie Farr, Chief Operating Officer & Pharmacist at Community Pharmacy, Ted Johanson, President & CEO, Mission Critical Delivery Solutions, Inc., and John Fiene, Medical Courier, Mission Critical Delivery Solutions, Inc., as they discuss Mission Critical Delivery Solutions: “When failure is not an option.”
Join Savannah Meier, Vice President of Business, Paresh Patel, Division President of Telepharmacy, Karen Alesch, Director of Pharmacy Operations, Bhavesh Patel, Director of Pharmacy Operations, Bob Phillips, Human Resources, and Aalap Modi, Director of Clinical Care Services as they discuss CPS TELEpharmacy solutions.
www.cpspharm.com/cps-telepharmacy
www.MissionCriticalDelivery.com
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THOUGHT LEADER VIDEO SERIES
Accreditation Commission for Health Care (ACHC) Join Josè Domingos, Matt Hughes, Renee White, Ralph McBride, Jon Pritchett, Megan Reed, and Greg Stowell as they discuss Accreditation Commission for Health Care (ACHC), for providers, by providers.
T H O U G H T L E A D E R Video Series
THOUGHT LEADER VIDEO SERIES
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THOUGHT LEADER VIDEO SERIES
Sentry Data Systems | Expect More Join Lidia Rodriguez-Hupp, Joel Hennenfent, PharmD, MBA, BCPS, FASHP, Lisa Scholz, PharmD, MBA, Kenosha Chastang, JD, PRS, MBA, Lateef Durosinmi, and Bill Sander, PharmD, as they discuss Sentry Data Systems.
www.achc.org
www.sentryds.com
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Automating Pharmacy Workflows
Are you getting the most out of your staff? Your staff could be focusing on other tasks that would make the pharmacy more efficient and productive.
Automate manual processes We automate the portions of your pharmacy that don’t require human contact including processing scripts from your PMS, printing labels, adjusting inventory, and sending scripts to autonomous blister card filling. DOSIS Systems helps reallocate pharmacy efforts by looking at total production volume and what could be offset by integrated software and automated filling. Software Integration
This type of pharmacy management increases total output without additional labor expenses.
We’d love to give you a demonstration!
Seeing is believing with the DOSIS System. We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.
Scan the QR code to read more about DOSIS Systems
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Dosis Systems — Reallocate Your Staff Efforts by Automating Manual Processes DOSIS Systems offers an autonomous workflow that partners with pharmacies to ensure improved efficiency, productivity, and bottom-line by automating over 75% of their production. When our partner pharmacies thrive, we thrive!
President & CEO: Monroe Milton Founded:
Employees: Toll-Free Phone: Phone: Fax: Address:
Website:
2006 >50 (877) MANCHAC | (877) 626-2422 (318) 442-3686 (318) 445-1268 1115 Second Street Alexandria, LA 71301 www.dosis.com
Company Background DOSIS Systems is seeing pharmacies all over the country improve their efficiencies in workflow, increase production volumes, and become more profitable. We have a proven track record of automating up to 80% of a pharmacy’s blister card volume. This includes pharmacies that are currently producing over 250,000 blister cards per month. In order to do this, we focus on each pharmacy’s needs. This allows us to offer the best solution for each partner pharmacy and increase their efficiencies where it matters most. Product Overview DOSIS Systems starts with customer care to better understand your pharmacy’s workflow and efficiencies. We then integrate a seamless system to match your needs using the flexibility of our technology; this includes custom integrations with your inhouse software. Knowing that your workflow and integrations are efficient, we introduce autonomous blister card towers that produce a 24/7 product that becomes the muscle of your growth. From this system, we can continue to analyze your production volume to ensure that you are getting the most out of DOSIS Systems and generating more revenue, causing you to thrive! Features & Options By customizing the capacity, features, and workflow integration, DOSIS Systems can make a tremendous impact in a wide variety of pharmacies. For example, a 55,000-cards-per-month pharmacy serving mental health patients is producing 35,000 cards per month in DOSIS automation while providing different filling and labeling formats for their various customer facilities. Another partner pharmacy is filling 250,000 cards per month for SNF patients with
DOSIS Systems filling over 200,000 cards every month (dailies and cycles). DOSIS automatically prints color-coded med-pass information on every label in this system based on the prescription data. A 48,000-card-per-month pharmacy is getting 37,000 cards per month via DOSIS Systems. It is actively converting away from the cycle-fill model because it is more efficient for them to fill on-demand using their integrated DOSIS automation. They have already eliminated pre-packs from their workflow “to reduce inventory and extra touches.” Using DOSIS Systems to automate filling cards and printing timepass labels, an 18,000-card pharmacy doubled in size without adding any staff on the floor. At another pharmacy doing 180,000 cards per month with 75% filled by DOSIS, the return-to-stock feature allowed them to efficiently track and re-use cards filled for scripts that are canceled before shipping. For a pharmacy filling 97,000 on-demand cards each month, the pre-pack manager feature extends the DOSIS Systems’ productivity by automatically restocking pre-pack card inventory after hours — DOSIS produces 58,000 cards each month, and the pharmacy is open less than 60 hours per week. Every month, DOSIS Systems fill over 2-million cards in pharmacies large and small; SNF, mental health, and corrections; dailies, cycles, pre-packs; with and without med-pass and auxiliary label information; single- and multiple-tablet per blister; calendarstart and straight-fill.
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Our DMEPOS & Pharmacy Accreditation was
Combined & Simplified By The Compliance Team.
John Richards, Pharm.D. Professional Village Pharmacy Sacramento, CA
For over 25 years, The Compliance Team’s simplified approach has been saving providers time and money, while eliminating the “minutia.” Combining DMEPOS Part B with Community Pharmacy delivers on our promise to every DMEPOS and Pharmacy provider:
Accreditation. Simplified. Our full-time advisors are expert evaluators who are trained and equipped to guide you from start to onsite survey. It is a personal level of service and care that is unmatched in the industry and includes free policy and procedures templates, self-assessment checklists, live/recorded webinars, and a patient satisfaction benchmarking portal.
Our providers choose to be Exemplary. Interested in a better accreditation experience and elevating your patient care – let’s talk!
TheComplianceTeam.org
215-654-9110
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
DMEPOS & Pharmacy Combined. That is Accreditation. Simplified. The Compliance Team One set of standards for DMEPOS and Pharmacy Accreditation saves time and money. Founder & CEO: Sandra C. Canally, RN Founded:
1994 Phone: (215) 654-9110 Address: 905 Sheble Lane, Suite 102 Spring House, PA 19477 Website: www.TheComplianceTeam.org
Company Background
n Delivering Exemplary Provider® Recognition for Over 25 Years The Compliance Team, Inc. (TCT) was founded in 1994 with the fundamental philosophy that accreditation should not be difficult or costly to achieve. It is a philosophy that providers immediately embrace when they start working with TCT and see how we eliminate the “minutia”. Instead of a one-size-fits-all approach to standards, we have comprehensively streamlined them to deliver a far more simplified approach — with a lot less paperwork. At TCT it is all about your time and quality of patient care. Simplification does not mean compromising quality. The fact is our patientcentric standards are what set us apart and deliver on our promise to every DMEPOS and pharmacy provider: Accreditation. Simplified. While others will proclaim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary.
Product Overview
n Combining DMEPOS and Community Pharmacy Together — For You Most pharmacies, whether chain or independent, maintain a part B DME PTAN, allowing them to bill Medicare DMEPOS. To do that, accreditation is mandated. TCT recognizes the efforts that providers take to prepare for accreditation, and in maintaining our simplified approach, combines the DMEPOS requirements into our community pharmacy program. By accrediting your entire pharmacy and all the products and services you provide, it sets your pharmacy apart from the competition giving referral sources sound mind. Further, accreditation of your core pharmacy is a pathway to documenting star-ratings data to your plans. n A Full Suite of Pharmacy and DMEPOS Programs for Providers Beyond the combined community pharmacy and DMEPOS accreditation, TCT offers a full suite of programs and certifications to support all of your practice needs. Our DMEPOS sub-specialty programs include: • Complex Rehabilitation Technology Accreditation • Orthotics and Prosthetics Accreditation • Clinical Respiratory Services Accreditation • Patient-Centered Respiratory Home™ (PCRH™) Accreditation
Our pharmacy accreditation programs include: • CMS Approved Medicare Part B — DMEPOS • Community Pharmacy • Long-Term Care • Sterile and Non-Sterile Compounding (USP Chapters 795, 797, and 800) • In-Store Clinic • Mail Order • TelePharmacy • Patient-Centered Pharmacy Home™ • CMS Approved Home Infusion Therapy (HIT) Our pharmacy certification programs: • Point-of-Care Testing Certification • Immunization Certification (Adult and Pediatric) • COVID-19 Vaccine Preparation and Oversight
Simplified Approach. Team Commitment to YOU.
The TCT approach is superior, but it is our team that truly makes the difference. The accreditation experience is often “deemed” laborious with the institutionalized accreditation organizations that insist on a onesize-fits-all approach. Our commitment to service is personal, genuine, and tailored to your facility’s needs. For over 25 years our team of full-time advisors has worked closely with providers to ensure that they are getting the insights and preparation they need to plan for accreditation or, in many cases, accreditation renewal. Our advisors are expert evaluators who are trained and equipped to save you time and money. It is a personal level of service and care that is unmatched in the industry.
The Compliance Team Difference From Start to Finish • Free policy and procedures templates. • Self-assessment checklists to help you attain and retain your accreditation status. • Live and recorded webinars, making the accreditation process flow more smoothly. • Access to the patient satisfaction portal, allowing you to benchmark your patients against thousands of others. • A three-year payment schedule with no additional fees.
Innovation That Leads the Way
The Compliance Team has been awarded the New HMEB Business Services Award of the Year for three consecutive years for our commitment to developing programs and certifications that address the growing demands and needs of providers. Our immunization program has been updated to support the COVID-19 CDC requirements for both pharmacy network administrators as well as independent pharmacies. FA L L 2 0 2 1
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CASE STUDY
Patient-First Focus Leads to Growth Dottie Farfone, Chief Clinical Pharmacist, and Scott Farfone, Chief Operations Officer, achieved 100% compliance on their first application to URAC in 2015 and maintained 100% compliance during re-accreditation in 2019. Building a new pharmacy operation from the ground up Dottie and Scott Farfone started Dottie’s Pharmacy in Charleston, SC in 2013, leveraging his business experience and her pharmacy background. At first, it was just the two of them, with Scott as technician and Director of Business Operations and Dottie as Chief Clinical Pharmacist. They quickly built their client base up by setting regular goals – first 10 patients, then 25, then 75, and so on. Their strategy worked. Today Dottie’s Pharmacy has been licensed from Virginia to Florida. Their team of technicians, along with seven full-time and part-time pharmacists, fill over 400 prescriptions a day. It wasn’t long before they decided to add a specialty focus to their business. “We knew we would need a niche to grow and thrive,” says Scott. “The doctors we were working with were asking us to look into carrying specialty medications,” adds Dottie. Moving into specialty pharmacy just made sense. They also knew to be successful in the space, they would need their URAC accreditation, which is what ultimately led them to investigate temperature monitoring solutions.
Zebra Technologies | Temptime 46
Dottie Farfone, Chief Clinical Pharmacist, and Scott Farfone, Chief Operations Officer
zebra.com | temptimecorp.com
CASE STUDY Monitoring temperatures in patient medication shipments Dottie’s Pharmacy began using temperature indicators in their cold chain shipments as soon as they started in specialty pharmacy. “We used a different indicator initially,” says Scott. “But they weren’t accurate at all. We knew we wanted something better for our patients.”
The pharmacy opted to have a W-200 sensor installed in each of their refrigerators and freezers, says Dottie. “What we found almost right away was that regular refrigerators and freezers do not maintain a consistent enough temperature to store our medication.”
Then, at an industry event, Dottie and Scott met Katie Kraverath, Senior Business Development Manager at Temptime. Since then, they’ve used TransTracker® in their patient shipments. A single-use temperature indicator, TransTracker gives patients an easy-to-read visual cue of whether their medication has gotten too hot or too cold. In some instances, for example, shipments have been delayed in transit because of weather or holidays. “With the TransTracker, our patients can see immediately if their medication needs to be replaced,” says Dottie. Scott says the bottom line is that it’s all about the patients.
“We’ve never had a TransTracker fail us – and that’s what really matters. It just gives us and our patients peace of mind.” Shortly after they committed to specialty pharmacy and began using TransTracker, Dottie’s Pharmacy moved into a new, larger space. “Specialty medications can cost $40,000 or $50,000 for a 30 day supply,” explains Scott. “We needed a way to make sure we were following manufacturer instructions and keeping them in the appropriate temperature range, so they remained effective for our patients.” Added to this, URAC requires pharmacies working toward accreditation to verify they are monitoring medication temperatures onsite as well as in shipping. On Katie’s recommendation, Dottie and Scott chose the W-200 – a long-range wireless sensor designed to monitor temperatures and relative humidity in production and storage areas as well as refrigerators and freezers. A free mobile app helps them set preferences such as alarms, while a web-based dashboard gives them an at-a-glance view of the status of all their devices in real time. The pharmacy then receives immediate alerts should any of the sensors record temperatures that exceed the programmed limits.
TransTracker shipment indicators monitor medication temperature from the time it is shipped from the pharmacy until received by the patient
TransTracker F monitors medication for heat excursions and provides a visual indication for the patient on receipt
Zebra Technologies | Temptime
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CASE STUDY “Beyond URAC accreditation, we’re committed to making sure our packouts do what we need them to – not just that they’re performing in a laboratory setting,” explains Dottie. To do that, they send packages to family members in the different shipping zones they cover and include the M-300 in each package. They can then view the data to see how the packages performed during transit. “We spend a lot of money on cold chain shipping,” says Scott. “We have to know our packouts are effective.
W-200 electronic temperature and humidity sensors monitor the pharmacy refrigerators and freezers
Verifying medication package performance Another component to URAC accreditation is Package Performance Qualification (PPQ) testing, which confirms that pharmacy packaging for patient shipments is keeping medication at the appropriate temperature range. To earn accreditation, pharmacies must provide documentation for bi-annual or seasonal testing on packouts. This includes testing for packouts used to ship frozen, refrigerated and room temperature medication for each different geography.
“Temptime was an important part of our accreditation. All the reports are easy for us to generate and easy for URAC to read; they loved them.” After consulting with Katie, Dottie’s Pharmacy chose Temptime’s M-300 for their PPQ testing. The M-300 is a portable, Bluetooth®-enabled, reusable sensor that monitors and records temperature data. Like the W-200, the M-300 comes with a free mobile app to program preferences including alarm limits and reading intervals as well as a web-based dashboard to view data and run reports.
End-to-end temperature monitoring for URAC accreditation As a result of all the thoughtful steps they took, Dottie’s Pharmacy achieved 100% compliance on their first application to URAC and earned their accreditation. The pharmacy also earned its reaccreditation in 2019. “The beauty is how well these solutions all work together,” says Scott. For example, when the pharmacy lost power in the middle of the night during hurricane season – they were alerted by the W-200 sensor that temperatures were rapidly decreasing but still safe. This gave them time to transport medication to a powered refrigerator. “We used the M-300 to confirm that the medication stayed in range while we were moving it,” says Dottie. They also put the M-300 in the backup fridge with the medication as an extra precaution. “Knowing when there’s a problem is critical,” says Scott. “Getting alerts during off-hours has saved us.” The product is superior, but Dottie and Scott agree that it’s the customer service where Temptime really excels. “When we have an issue or a question, we know we can reach out and get the answers we need right away,” says Dottie. “We’re very busy; we can’t sit around waiting on hold,” Scott adds. “The fact that you can get someone on the phone immediately is important to us.” Dottie agrees, saying she sends anyone asking who they should turn to for temperature monitoring right to Temptime.
To learn more about Temptime PPQ Testing visit temptimecorp.com/ppq
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zebra.com | temptimecorp.com
TEMPERATURE INTELLIGENCE®
Put your medication packaging to the test Meet new URAC standards for CRT and refrigerated package qualification With expert third-party Package Performance Testing (PPQ) from Temptime, you’ll get the detailed time and temperature data you need to meet pharmacy network and accreditation requirements. That includes summer and winter PPQ testing for all your medication packouts – including CRT shipments, a new standard in URAC 4.0. The result is critical insight into how packages perform, as well as peace of mind knowing you’re delivering the best care to your patients. Rely on Temptime’s more than three decades of experience in temperature monitoring solutions. Get started with today: temptimecorp.com/ppq
zebra.com | temptimecorp.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Yuyama’s Quiet and Intelligent Litrea III Pouch/Compliance Packaging Automation The robustness and versatility of the quiet Litrea III will deliver you accuracy, speed, and technician relief in addition to saving you money and time. Your silent partner in success!
President:
Founded:
Employees: Phone: Fax: Website:
Hiroyuki Yuyama 1964 51 (847) 593-1005 (847) 593-1210 www.yuyamarx.com
Company Background Yuyama, founded in 1964 in Osaka, Japan, specializes in medical and pharmaceutical automation. It is the largest pharmacy automation company worldwide, and the first company to introduce an automated prescription filling machine to the market. Yuyama started its USA division in 1996 and now has over 2,200+ machines in the U.S. market. Since our inception, we continue to grow. Innovation drives our growth, and our solutions have proven to be exceptionally reliable, user-friendly, and safe. Product Overview Litrea Ⅲ is the perfect solution for small to middle scale pharmacies. This product will help increase your accuracy and improve patient safety. Improve medication and patient safety with universal canisters that are designed to save you money during manufacture drug changes.
n Half-Cutter Function Yuyama has designed special canisters which are capable of cutting a tablet in half, and packing it in a pouch automatically. n Automatic 4-Color Penliner For additional adherence, Yuyama can provide a helpful solution for your patient in the form of the 4-color penliner. Your patients will more easily understand when to take medication by referencing the colorful line.
Additional Product Modules n Blient • Yuyama’s Blient, single-dose, multi-dose, and semiautomated dispensing system, enables users to automate through variable dispensing styles and realize increased operational efficiency. • The Blient will accommodate various single-dose blister cards regardless of size or number. Additional Product Line Fully Automated and Robotic Vial Filling Solution: EV-180 Markets Served • Central Fill • Independent Retail • Retail Chain
• Long-Term Care • Nutraceuticals
Features & Options n Verification Process for Drug Replenishment The packager prevents users from refilling the medication incorrectly by scanning the barcode for replenishment.
Trade Shows/Meetings Attended • NACDS Total Store Expo • GeriMed Annual Conference • NCPA Annual Convention • Cardinal Health RBC
n RFID Function Achieve higher levels of safety management. Every single RFID on the canisters is recognized automatically, which allows the users to set the canister wherever they want.
Ordering Information
For additional information, please call (847) 593-1005, or visit our website www.yuyamarx.com.
n DTA Tray Function for Manual Fills Medication that cannot be automatically-halved or stored in canisters can be dispensed from the DTA tray by the proud. n Universal Canister The universal canister can dispense various medications that were previously dispensed by hand. Freedom from manual-filling saves pharmacists’ time and guarantees accurate dispensing.
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Elevating the Quality Standards for Hemp-Derived CBD
Fourth Power Labs’ comprehensive testing program provides independent pharmacies and their patients with quality hemp-derived products they can trust. Verified by Eurofins, the only U.S. laboratory to partner with the FDA on the method development for testing cannabinoids.
Let’s make Better happen. www.FourthPowerLabs.com • 1-800-375-0009
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Fourth Power Labs Elevates the Quality Standard of Hemp-Derived CBD
Fourth Power Labs is at the forefront of the fast-moving CBD industry. Revitalize your CBD business with Fourth Power Labs’ broad-spectrum, CBG-rich, THC-free products for quality patient care and custom selling solutions to help grow your business.
Co-Founder & CEO: Greg Lake Founded:
2019 Employees: 25+ Toll-Free Phone: (800) 375-0009 Address: 2448 E. 81st Street, Suite 128 Tulsa, OK 74137 Website: www.fourthpowerlabs.com
Company Background
Fourth Power Labs, based in Tulsa, Oklahoma, is 100% employeeowned and operated. It serves the independent pharmacy market with a line of broad-spectrum, hemp-derived, THC-free CBD products that deliver unmatched quality. Fourth Power Labs’ sole focus is to provide CBD products exclusively to medical professionals and their patients. The company was founded in 2019 by pharmaceutical industry veterans with decades of success and experience working in highly regulated FDA environments serving independent pharmacies. Fourth Power Labs’ founders’ experience spans Major Pharmaceuticals, Rugby Laboratories, AmerisourceBergen, Harvard Drug, and Letco Medical. “ I am personally very excited to share the work we have done to elevate the CBD industry. We have brought together over 25 years of pharmaceutical industry experience, and a team of Ph.D. scientists and industry experts to bring you high-quality, hemp-formulated products with exacting levels of CBD and CBG that your patients deserve in every dose.”
— Greg Lake, CEO
Fourth Power Labs’ pharmaceutical-grade products meet strict safety standards verified by lot-specific certificates of analysis available on all products. The company’s distribution operations are performed by the CBD industry’s only CFR 210/211 compliant facility that the FDA regularly inspects.
Product Offering
Fourth Power Labs’ products are available in a wide range of forms and strengths. Each product is designed to deliver consistent quality care to your patients.
• Sublingual Oil • Softgels • Deep Tissue Roll-On • Trial Size Sublingual Oil — Great for Marketing
Making Better Happen
n Commitment to Exclusive Distribution Through Medical Professionals You will not find Fourth Power Labs’ products in grocery stores, vape shops, convenience stores, or big chain pharmacies.
n The Most Comprehensive Third-Party Testing Program in the Industry All finished dose products are rigorously tested by Eurofins, the only U.S. laboratory to partner with the FDA in method development to test cannabinoids. Eurofins serves as the FDA’s outsourcing laboratory for their own testing needs for CBD products.
n Unique and Proprietary Ph.D. Developed Product Formulation, Rich in CBD and CBG Fourth Power Labs’ hemp-derived, THC-free, broad-spectrum products always deliver a standardized 8:1 ratio of CBD to CBG and other minor cannabinoids, providing confidence and consistency in every dose. n Robust e-Commerce Website
Fourth Power Labs’ website provides your patients with the convenience of ordering online while crediting you for the purchase — protecting your patient relationship and profits.
Partners In Your Success
We partner you with a customer success specialist dedicated to helping educate your team, your customers, and growing your sales. Your success is our success. • Onboarding Support • Clinical Support • Free Marketing Resources • 90-Day Money-Back Guarantee
Testimonial
“ Fourth Power Labs has solved the problems in the CBD industry. It is nice to finally have a CBD product I can sell to my patients that is on the same level as the prescriptions they take. I also really love that my patients have an option to order direct via Fourth Power Labs’ online solution. Fourth Power Labs is truly a great partner.”
— Chuck Davis, RPh
Ordering Information
Find out how we are making Better happen. • Call (800) 375-0009; or • Visit www.FourthPowerLabs.com to get started. • Ask our team about our 90-day money-back guarantee.
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Discover the most transparent returns program in the industry
Special
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Returns processed
Online, real-time
Covid-19 service
on-site service
within five days upon
inventory management
accommodations
nationwide
receipt
and credit reporting
CII-V returns
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Compliant with all
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(800) 257-3527
|
pharmalinkinc.com
© PharmaLink
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Experience a Customer-First Returns Experience That Provides Complete Transparency by PharmaLink PharmaLink’s customer-first policy simplifies the return process and offers unparalleled quality and compliance. We provide cost-effective, accurate, and compliant solutions to safely remove unsaleable pharmaceuticals from pharmacies, hospitals, and other healthcare organizations.
President & CEO: Thierry Beckers Founded:
2000 Employees: 160+ Toll-Free Phone: (800) 257-3527 Fax: (727) 669-8327 Address: 8285 Bryan Dairy Road, #200 Largo, FL 33777 Website: www.pharmalinkinc.com
Company Background
Founded in the year 2000, PharmaLink is the nation’s premier pharmaceutical returns and disposal provider. Over the last 21 years, PharmaLink has been providing dependable return services to thousands of pharmacies across the nation. Operating out of a 76,000-squarefoot facility, our progressive operations model offers solutions to ensure maximum return credits and regulatory compliance. Every customer receives a dedicated account manager and can choose from mail-in or on-site return services nationwide. With our simple to use web-based reporting platform, Encore®, we provide an analysis of your returned pharmaceuticals to help you make better financial business decisions for your pharmacy.
Service Overview
PharmaLink’s focus on returns, quality, and innovation has led to its leadership position in the industry for the return of expired, overstocked, or recalled pharmaceutical products. Our 21 years of experience with manufacturers and wholesalers provides our customers peace of mind that we have developed a customized model of operations to ensure compliance and maximum credit recovery. All PharmaLink team members are trained in every aspect of our operations process and exhibit extensive knowledge relative to the reverse logistics industry. We prepare regulatory paperwork, including DEA 222 forms, and provide real-time reports through Encore®, our web-based returns management platform. Whether you choose to have us service your facility on-site, or mail-in your returns for processing, you will receive the highest standard of service excellence and expertise with PharmaLink.
Online Reporting
We offer real-time reporting and analytics through our web-based reporting platform. This platform provides a comprehensive analysis of current and completed returns as well as credit reconciliation. Using the intuitive interface, you can easily create custom reports for returnable and non-returnable product and much more. This detailed reporting and analytics function can offer insights into your inventory and help you make better financial business decisions.
Features & Options
n On-Site Service Features • Dedicated local account manager. • Detailed inventory of all products to be returned for credit evaluation. • Creation of regulatory paperwork, including DEA 222 form. • Shipping preparation of products to processing facility. • Processing of returnable and recalled products. • Manufacturer returns authorization management. • Disposal of non-returnable product via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation via web-portal. n Mail-In Return Service Features • Dedicated account manager. • Create and upload inventory for return via web-portal. • Shipping of products to processing facility. • Online preparation of regulatory paperwork including DEA 222 form. • Processing of returnable and recalled products. • Manufacturer returns authorization management. • Disposal of non-returnable products via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation via web portal.
Testimonials
“ Our returns consultant has demonstrated professionalism, reliability, and efficiency. She is on time for all appointments and manages to do all tasks involved with the return of expired medications promptly and efficiently.”
— Philippe P.
“ Our returns consultant’s work is very efficient and organized; they work hard to try and get us every bit of credit possible.” — Brandy B.
“ As the manager of the pharmacy, I can count on my returns consultant to conduct timely pickups and get answers to any questions that I have.”
— Gopal P.
“ I’m always a little skeptical of sales people, but after meeting our returns consultant and witnessing their work ethic, we have only used PharmaLink.”
— Eric E.
Consumer RxTakeBack
RxTakeBack — A safe and responsible disposal solution for prescription drugs from consumers and patients. This solution ensures that all medications are handled properly, including the compliant disposal of expired or unwanted patient prescriptions.
Ordering Information
To get started with PharmaLink return services, call (800) 257-3527 or email info@pharmalinkinc.com. FA L L 2 0 2 1
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LONG-TERM CARE DELIVERY/ B ACK-UP PHARMACY SERVICES Q & A
& Q A
Kevin R. Fearon, R.Ph., MBA, FASCP, President ASCP
Q. Does Absolute Pharmacy use a delivery service or backup services? Why?
Q. How quickly is your back-up able to respond to a request?
Absolute Pharmacy is open 24/7 so most stat deliveries are fulfilled in-house at our pharmacy. We do have an extensive network of retail, institution, and hospital pharmacies that are used as needed to fulfill orders that are urgent, backordered drugs, and/ or unplanned events. Our private delivery service coordinates all of the pick-up and drop off activities. Our system provides layers of redundancy and extends our internal resources to be in the strongest position to always provide medication timely.
Back-up pharmacies are just that — a back-up source. They have their own priorities and may not be able to complete the transaction in a timely manner. The end result could be a delay of the medication being delivered to the patient. Pharmacies need to carefully understand the waiting and delivery times before selecting a back-up service.
Q. What are the benefits of having delivery/
backup services implemented?
The benefits of a backup network is that it provides depth to a pharmacy’s ability to provide medications regardless of the timing or product requested. The pharmacy has many methods to ensure delivery, including if a facility is in need of medication quickly because of medical, survey, or family concerns, having a backup pharmacy that could be 10 minutes away from a nursing facility but two hours away from the pharmacy allows a faster turnaround time. Another example is if weather shuts down roads, having something proximate to the facility facilitates easier and efficient delivery.
Q. Does your pharmacy have software to permanently store an electronic delivery manifest on a real-time basis? There are many benefits of software that immediately notifies the pharmacy of delivery and is retrievable by date, Rx #, and location of delivery in the event that a problem occurs. Caregivers and patients often are unaware or do not know the medication has been delivered and a confirmation to the pharmacy allows for management and assurance of the medication being available. Additionally, this record is very useful with pharmacy audits.
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Q. Have you taken into consideration that senior
pharmacies have special formularies that retailers might not have? Senior drug usage often uses specialized drugs such as liquids, low dosage, or uncommon inventory. Back-up pharmacies many times do not have these geriatric or unusual dosage forms in stock. We typically prefer high-volume pharmacies that have a robust inventory. Pharmacies may need to have a plan on how to remedy locating senior medications from a reliable supplier.
Q. Will I receive unusual requests from nursing facilities to special deliver medication? Nursing facilities are often busy places, where care is handed off to other nurses, agencies, both overworked and understaffed. You should anticipate emergency requests for refills, OTC, and non-urgent orders. The nurses are under regulatory compliance pressure, family expectations, and management rules. You will need to understand the expectations so that there is satisfaction at both ends. It’s so important to be a consummate educator and problem solver as the stream of requests occur.
Q. What are common drugs or emergencies that
need to be expressed to the LTC?
Pain medications are difficult to coordinate legal requirements with any third party, so the pharmacy needs to have a method of providing control drugs. New admissions are common requests by facilities that need to have medications immediately available.
Q. Who pays for the expensive delivery? This is a difficult problem — no one wants to pay. The nursing facilities goal is to have medication available. Pharmacies need to be prepared to incur the delivery cost and pre-arrange the financial expense.
Q. What about security and reliability of unknown drivers picking up medications and having access to healthcare settings? We prefer delivery services that concentrate on healthcare and are trained in procedures. Our drivers are assigned to our routes and locations and get to know our facilities. They become an extension of the pharmacy. We have tracking methods that allow us to know where the driver and medication are in terms of location and delivery status. The drivers have a dress code that helps facilities recognize them.
Q. A hybrid approach to a delivery service is
more robust, controls costs, and often is the quickest method of delivery. Can you elaborate on what this model could look like? A hybrid model has multiple layers. The first layer is 24/7 availability. We do not use an answering service so phone calls and requests are received by employees at any time or day (inclusive of holidays). Being a 24/7 pharmacy, delivery of most stat medications will come directly from the pharmacy.
The second layer is a good emergency kit system located at the facility. The kit should be regularly updated with the facility’s most common medications and checked for stock and valid expiration dates. Medication storage can be in well-designed plastic boxes or in electronic cabinets that interface with the pharmacy. Lastly, use the backup service network as needed if the other two resources cannot fulfill a medication need.
Q. What about using electronic cabinets? There are many cabinets on the market and varying degrees of functionality and price. They usually are subject to regulations on contents, security, and process. They are expensive but do offer immediate patient medication availability. The higher-end cabinets are interfaced with the pharmacy to grant access to medications, matching patient profiles, billing, and replenishment with each transaction. Work with vendors to finance and learn more about their applications.
Q. How do you see LTC delivery and back-up pharmacy services evolving in the future? I think technology will continue to evolve and “smart kits” will predominate the industry. Electronic Health Record system should help the industry transfer information seamlessly to help providers have more accurate information on a real-time basis and avoid gaps of med availability. I see e-mars populating and synching the supplies with pharmacy and medication orders being sent on a “just-in-time” basis.
LONG-TERM CARE DELIVERY/ B ACK-UP PHARMACY SERVICES Q & A
Antibiotics, hypertension, NSAID, allergy, and other irritable conditions affecting a person’s comfort, are also common requests and should be anticipated.
BIOGRAPHY
Kevin R. Fearon, R.Ph., MBA, FASCP, President ASCP Throughout his career, Fearon has acquired broad pharmacy experience, having spent the past 35 years in LTC. Beginning in hospital and transitioning to retail and institutional practices, Fearon has held national leadership positions for over 15 years, enabling him to develop best practices while interacting with boards of pharmacy and automation companies. Fearon’s experiences with best practices, software, and automation influenced the industry’s use of regulatory changes and technology, along with the adoption and modification of dispensing practices.
Fearon is a graduate of The Ohio State College of Pharmacy and obtained an MBA from Baldwin Wallace University. He is the current president of ASCP.
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LONG-TERM CARE DELIVERY/ B ACK-UP PHARMACY SERVICES B u y e r ’ s G u i d e 58
LONG-TERM CARE DELIVERY/BACK-UP PHARMACY SERVICES Buyer’s Guide Associated Couriers, Inc. 4806 Trade Access Boulevard St. Louis, MO 63042 (800) 325-4946 www.associated-couriers.com
Mission Critical Delivery Solutions, Inc. 6 State Street, Suite 314 Bangor, ME 04401 (866) 717-5029 www.missioncriticaldelivery.com
Cardinal Health - OptiFreight® Logistics 7000 Cardinal Place Dublin, OH 43017 (866) 457-4579 Optifreight.cardinalhealth.com
StatimRx 2300 E 3rd Loop, Suite 100 Vancouver, WA 98661 (877) 885-8534 Statimrx.com
Care Services, LLC 4505 Falls of Neuse Road, Suite 550 Raleigh, NC 27609 (919) 278-7985 careservicesllc.com
Strategic Delivery Solutions (SDS Rx) 136 Central Avenue, Second Floor Clark, NJ 07066 (877) 686-4343 www.sds-rx.com
Mideast Delivery Solutions P.O. Box 612 Mason, OH 45040 (844) 582-3587 www.mideastdeliverysolutions.com
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Introducing TruView from SDS Rx. It’s simple. The more you know about what’s happening in your delivery network today, the more efficiently you can operate tomorrow. TruView is a proprietary technology solution from SDS Rx that delivers an unprecedented volume of real-time data from our mobile app and customer-facing dashboards. Our pharmacy customers can quickly assess, analyze and enhance their medication delivery network to maximize productivity and minimize cost. In business, you’re only as successful as what you know. It’s time you knew better. It’s time to talk to SDS-Rx 877-686-4343 • info@sds-rx.com • www.sds-rx.com
Start, Grow, and Master your Adherence Program with Medicine-On-Time MOT Complete
e Ask about th Pack! NEW MTM
Single Dose Cards CircuPack
Software motNext is designed to streamline your medication adherence program and simplify your workflow. motNext offers seamless integrations, a unique workflow calendar, and over 40 reports and forms to enhance your services and improve efficiencies.
Products Offering scalable compliance packaging solutions to serve any patient in any care setting. From manual filling to semiautomation, to full automation with partner, Synergy Medical, your adherence program can grow with you.
Services Medicine-On-Time membership includes services that help you increase profitability: Workflow Support, Marketing Assistance, and a Performance Program to help you mitigate DIR Fees and increase performance payout opportunities!
Medicine-On-Time | 11461 US Highway 301N | Suites 101-104 Thonotosassa, FL 33592 | 800.722.8824 | www.medicineontime.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Medicine-On-Time — Your Partner at Every Step of Your Adherence Journey
Medicine-On-Time offers compliance packaging solutions at every price point to service any patient. Start, grow, and master your adherence program with scalable solutions that promote growth and services that help you increase profitability.
CEO:
Jim Clair COO: Perry Larson Founded: 1984 Employees: 150 Toll-Free Phone: (800) 722-8824 Address: 11461 US Highway 301 N, Suite 101 Thonotosassa, FL 33592 Website: www.medicineontime.com
Company Background
Medicine-On-Time, A CSS Health Company, improves patient health through a unique combination of technology, and proven processes to help pharmacies achieve better performance and patients enjoy healthier lives. With Medicine-On-Time, pharmacies simplify the preparation and packaging of complex medication regimens for patients, ensuring better medication adherence, higher PDC scores, and improved pharmacy performance.
Product Overview
is color-coded and organized by dose time in an easy weekly layout. It is both cost-effective for your pharmacy, and beneficial for your patients. Join our Advanced Practice Network and receive MTM Pack at an even greater reduced cost! n motNext Software: A unique adherence software designed to help you streamline your adherence program and improve workflow. Manage multiple package types and enhance services with motNext.
Programs & Services to Increase Profitability
Medicine-On-Time, a CSS Health company offers programs and services that help you streamline workflow, promote your business, and increase revenue and profitability. n Customer Support: Our team of certified pharmacy technicians and IT professionals provide workflow guidance, software training, and on-going support to help your pharmacy implement and master your adherence program. n Marketing Assistance: Medicine-On-Time membership includes a marketing assistance program that empowers your pharmacy to promote your business and reach the markets you value most.
Medicine-On-Time’s expanding line of compliance packaging solutions meet the need of any pharmacy, regardless of where you are in your adherence journey, the price point you are looking for, and the markets you serve. Our scalable solutions can help you grow your adherence program from zero to thousands of patients and anywhere in between.
n Performance Program: It’s a well-known fact that improving adherence is a great way to raise PDC scores and improve quality measures. But how can you turn that into increased profitability for your pharmacy? MedicineOn-Time’s Performance Program will show you how to target the right patients to reach the maximum return on your investment!
Product Detail
n Advanced Practice Network: CSS Health welcomes you to join a growing list of pharmacies and pharmacists who are performing at the top of their license! Through negotiated health plan and payer contracts, CSS Health offers reimbursement opportunities to members for MTM cases and other clinical services.
n MOT Complete: A scalable multi-dose system designed to match the patient’s calendar. Color-coded and organized by dose time, this one-ofa-kind solution is proven to help you increase PDC scores and improve patient outcomes. n CircuPack: A semi-automated system that offers a low-cost alternative to automated solutions on the market. Easily and accurately fill a multidose blister card in a matter of minutes. Your patients will love the unique round design of the card. n Multi-Dose Startup: An easy solution to start your adherence program. No software is required. Organize your patients’ medications by day and dose time in an easy-to-follow weekly format. n Single Dose: An array of heat seal and cold seal compliance packaging solutions allow you to supplement your multi-dose system or service skilled nursing and correctional facilities in your community. Manufactured in the U.S. at our Florida facility, single-dose products are made with the highest-quality materials and are available at competitive pricing. n NEW MTM Pack: Medicine-On-Time is excited to introduce MTM Pack, the latest package type added to our suite of products. This package
Scalability & Support
Medicine-On-Time offers the tools and partnerships to help your pharmacy grow your adherence program from the ground up. Through guided implementation, workflow support, marketing assistance, and vendor partnerships, you can start your adherence program with minimal cost and scale your program as demand increases. Medicine-On-Time partners with Synergy Medical, a Parata company, to help you transition from manual filling to automation when and if the time is right. Medicine-On-Time membership programs offer support and versatility at every step of your adherence journey.
Ordering Information
Order online: shop.medicineontime.com
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SAFE + SECURE DISTRIBUTION At SafeChain, we believe your patients and business deserve the best care possible, and our product offerings assist in just that.
As your wholesale distribution partner, SafeChain delivers the support and pharmaceutical care you need when your patients need it most, safely and securely through our supply chain.
What We Offer Generous Initial Credit Limits and 30-Day Terms (upon approval)
Nationwide Distribution Centers
Same-Day Shipping, Next Day, and Saturday Delivery
Late Order Cut-Off Times
100+ Direct Manufacturer and Wholesaler Accounts
Thousands of In-Stock Products Including DEA Schedules CII-CV
No Minimum Orders
Dedicated Account Representatives
It’s easy to get started today: 855.437.5727 | SafeChain.com | Care@SafeChain.com
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SafeChain Solutions Your Wholesale + Wholecare Pharmaceutical Distributor
SM
SafeChain delivers the support and pharmaceutical care you need when your patients need you most, safely and securely through our supply chain.
President & CEO: Charlie Boyd Founded:
2011 Employees: 50+ Toll-Free Phone: (855) 437-5727 Toll-Free Fax: (866) 930-1128 Address: 822 Chesapeake Drive Cambridge, MD 21613 Website: SafeChain.com
Company Background SafeChain was founded by brothers, Charlie and Pat Boyd, in 2011. What started as a boutique logistics business and wholesale distributor to hospitals, has now transformed into a full-service pharmaceutical wholesaler. The company has grown from just two employees to over 50 with five locations. Our values are the vital link supporting the care we have for our customers and their patients. n Company Values Honesty: Being truthful to each other and our clients. Humility: Maintaining high character throughout all situations. Gratitude: Being grateful for our clients and everything we have and do each day. Professionalism: Dedicating ourselves to a higher standard then what is expected. Responsibility: Being accountable and taking ownership in our job roles. Positive Attitudes: Maintaining a polite, pleasant, positive demeanor under the toughest of circumstances. Grit: Will to succeed and persevere no matter what challenges are thrown our way. Teamwork: Commitment to each other to accomplish our common goals or visions. Moral Courage: Doing the right thing even when it might be unpopular.
Product Overview SafeChain provides a wide range of pharmaceuticals and health care products and delivers them safely and securely to a diverse network of healthcare facilities nationwide. As your Wholesale + Wholecare pharmaceutical distribution specialists, we partner with you to help you deliver unparalleled vital care to your patients and businesses. Specific areas of experience: • Pain Management • HIV • Drug Shortages • Active Pharmaceutical Ingredients (API) • Medical Supplies/PPE
Features & Options What can SafeChain offer you? • $20,000+ Initial Credit Upon Approval • 30-Day Terms • Nationwide Distribution Centers • 100+ Direct Manufacturer and Wholesaler Accounts • No Minimum Orders • Free Shipping • Dedicated Account Representatives
Markets Served We provide a comprehensive range of pharmaceuticals and healthcare products to retail pharmacies, hospitals, surgery centers, urgent cares, specialty pharmacies, physicians, and government managed facilities. Ordering Information
For more information on how SafeChain can be your Wholesale + Wholecare pharmaceutical distributor, contact us today to speak to an account representative and learn about all our product offerings at (855) 437-5727, Care@SafeChain.com, or visit SafeChain.com.
Enjoyment: Have fun. Life’s too short not to.
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.
SAVES TIME
REDUCES WASTE
IMPROVES CARE
APS, Advanced Pharmacy Solutions, Is The Only To Long-Term Care. APS provides remote on-site automated dispensing of 250 oral solid medications in multi-dose packages from the APS 250. The APS Mini is modular and can be placed in your facility to maximize workflow for PRN medications. Our APS Vault provides bulk and refrigerated storage for 100+ medications. The APS Mobile offers a custom medication cart made for our APS medication totes. The APS family of products paired with our integrated software makes the APS Ecosystem* the most unique and advanced pharmacy technology solution on the market today.
REDUCE DRUG WASTE SAVE NURSING HOURS MAXIMIZE FORMULARY REDUCE READMISSIONS
*Patent Pending
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APS — The Most Unique & Advanced Pharmacy Technology Solution on the Market Today
APS is the only unified medication dispensing system dedicated to postacute care. APS provides remote dispensing of 250 oral solid medications in multi-dose packages. APS has been proven to reduce costs, save nursing hours, limit hospital readmissions, and maximize formulary efficiencies.
COO:
James Matthews, RPh Founded: 20+ years ago Employees: 60+ Toll-Free Phone: (866) INFOAPS | (866) 463-0277 Phone: (713) 932-4400 Website: www.apsremoterx.com
Company Background
Advanced Pharmacy Solutions has been an innovative leader in remote automated dispensing for more than 20 years. APS has partnered with skilled nursing facilities and assisted living communities providing AP Passport, the industry leader in remote, on-site, automated dispensing which packages medications on-site in advance of each nursing shift. APS is a “best in class” technological advancement that dramatically enhances patient care, saves valuable nursing hours, provides significant cost containment, and improves the overall efficiency of a care facility. As the senior care environment transitions to value based metrics, there is an increased need for state-of-the-art technological solutions to enable improved patient care through enhanced pharmacy quality, nursing efficiency in the performance of medication management tasks, and the elimination of drug waste for all payers.
Product Overview
The APS Ecosystem, a design based on years of experience and with guidance from our customers, is a user friendly (just four clicks), state-ofthe-art remote automated dispensing system designed for long-term and post-acute care facilities. The APS Ecosystem is comprised of the APS 250 — the primary dispensing device with capacity of 250 medications, the APS Mini — a smaller dispensing device designed to dispense “as needed” pain medications in a post-acute unit, and the APS Vault — containing emergency unit-of-use medications. Facilities adopting the APS Ecosystem will experience greater nursing efficiency, increased patient satisfaction, improved medication availability, improved pharmacy accuracy, and reduced medication costs. The ecosystem will package the medication pass in patient specific multi-dose envelopes just hours in advance of the scheduled medication administration, improving nursing efficiency. On-site access to “as needed” pain medications, antibiotics, and other key medications improve patient satisfaction, reduce unscheduled re-hospitalizations, help solidify referral source relationships, and improve star ratings.
The APS Ecosystem connects seamlessly with your pharmacy and electronic medical record, allowing speedy and accurate dispensing according to the latest physician order. Access to medications quickly when there are order changes or new orders allows your care team to ensure a patient never misses a dose and their care is not compromised due to a pharmacy delay.
Advanced Technology to Provide Superior Care
APS customers are assigned a dedicated APS Concierge to be their onestop point of contact from initial onboarding to ongoing customer care to ensure they achieve all of the benefits of APS for their organization. Your APS Concierge manager will coordinate the following services for your organization: • A dedicated team to transition your facility to the APS Ecosystem. • Clinical specialists assigned to you for go-live and on-going support. • 24-hour live support, providing quick and simple solutions. • Includes real-time video monitoring of your APS Ecosystem and necessary equipment maintenance to keep your APS Ecosystem performing perfectly.
Data Analytics to Manage Your Business in Real-Time
The APS Ecosystem includes the latest data-management technology used to generate real-time customized and standard analytical reports that help you maximize savings and improve care. The analytics provide you with deep insights into all facets of your organization — from medication utilization to regulatory compliance. Primarily, the analytics track medication utilization by drug type, patient, and facility, and enable you to predict utilization trends, physician prescribing patterns, and formulary compliance. They also help you cut costs by streamlining accounting and improving your financial management and bottom-line performance. Our team of experts will work with you to design analytical reports customized to the needs of your care facility, taking into account specific needs, including your operating and regulatory environment. Using the analytics you are better able to make decisions in real-time and improve the level of care in your facility.
APS Education
Your success is our success! We provide comprehensive training for your staff to ensure an easy start up. Education can be customized with on-site education, webinars, and self-directed to minimize time away from your residents. In addition to APS Education, we provide monthly CE webinars addressing a wide variety of topics that are important to our long-term care and senior living customers.
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Medi-Dose
EPS ...thE right PrEScriPtion for PharmaciStS ®
EPS
High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.
Unit Do s Bar Co e, ding, Pharm a Nursin cy & g Supp ly Expert s!
Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products
Visit our website for our EZ order system!
EPS
®
Exceptional Products and Service A Member of The Medi-Dose® Group
800.523.8966
MediDose.com
® ®
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Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 50 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.
Robert Braverman 1971 Employees: Private Toll-Free Phone: (800) 523-8966 Phone: (215) 396-8600 Toll-Free Fax: (800) 323-8966 Address: 70 Industrial Drive Ivyland, PA 18974 Website: www.medidose.com Email: info@medidose.com
Product Specifications n Sterile I.V. Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products
Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging. He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose.
n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels
President: Founded:
Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full-line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.
Product Overview n Products for the Compounding Pharmacist With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies! The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.
n Steri-Dropper • Sterile Packs of Either Two or Ten Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL
n Safety Products • Care Giver Protection • Identification • Disposal
Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry. Anything that’s necessary for proper handling in a retail pharmacy setting — you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.
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CAS E S TU DY THE ROAD MAP TO ACCREDITATION Valisure Achieves Success With Innovatix INTRODUCTION
When patients pick up their prescription, they place their trust in the pharmacy that their medications are high-quality. But, unfortunately, bad batches and counterfeits still occur. Adam Clark-Joseph suffered serious complications caused by batch variability, which is why he pursued changing the industry. In 2017, Clark-Joseph partnered with David Light to establish Valisure, the first digital pharmacy to dispense chemically validated medications directly to consumers, ensuring medications met quality and consistency standards.
Deanna Akinbajo PharmD, RPH, MPH Chief Pharmacist ~ ValisureRX Pharmacy
Modeled after food labels that contain nutritional information, every prescription Valisure ships comes with a certificate of analysis listing important chemical properties analyzed at Valisure’s lab. They achieve this gold standard with cutting-edge technology that only dispenses medications that pass a rigorous screening process.
INTENDED OUTCOME
Valisure’s chief pharmacist, Deanna Akinbajo, PharmD, RPH, MPH, believed their growing company with a unique value proposition as a mail service pharmacy and analytical lab would benefit from a URAC Mail Service Pharmacy Accreditation. This achievement could increase higher payer reimbursements, demonstrate strict adherence to quality processes, and offer consumers even more evidence of patient safety. From the outset, Akinbajo's primary intent for these initiatives was to make Valisure even more patient-centric. “Valisure was unique from the start. Our corporate headquarters houses a pharmacy, mail-order prescriptions, and quality-testing lab,” Akinbajo stated. “We experienced early success with our offering. And the growth plan included expanding licensing beyond the existing 38 states and showing high standards to patients and payers by acquiring URAC accreditation.” Akinbajo told her team that they had to achieve a no deficiencies report if they were going for accreditation. Her mission of excellence went even further. She wanted to earn that seal within a tight time frame.
THE CHALLENGE
Accreditation is not a small initiative, it is rigorous, complex, and time-intensive. The growth-stage independent company already had staff wearing multiple hats when Akinbajo received approval to pursue accreditation. Valisure was also in the midst of major initiatives such as hastening the workflow of transferring prescriptions to mail order and increasing Valisure’s presence with PBMs and insurance networks. It quickly became apparent to Akinbajo and staff that accreditation was becoming a heavy lift on everyone’s shoulders. 68
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CAS E S TU DY Valisure also entered the accreditation realm as COVID-19 arrived in the U.S., making Valisure an essential business where continuity for their patients mattered more than ever. “If Valisure was to meet its goal, we couldn’t just hope that everything would work out. We had to be all in at 100 percent to achieve 100 percent,” said Akinbajo. The challenge for Valisure involved knowing when to seek outside counsel. For Akinbajo, it meant engaging an accreditation firm now to keep all initiatives moving forward. “Hiring a firm was a big deal and a big ask of the founders. I appreciated their trust in my decision that this was the route to take,” said Akinbajo. The next challenge for Valisure was finding the right firm.
THE DECISION TO GO WITH INNOVATIX
The interviews to find the consulting firm that excelled in URAC accreditation started with Akinbajo asking her peers in the pharmacy industry, specifically those in mail order. “One name kept coming up, and that was Innovatix. Their strong reputation in the industry, and that of their parent company, Premier, Inc., proceeded them,” said Akinbajo. “My cold call to them ended up being the best call I could make for our pharmacy. From the minute they put me in contact with Jennifer Valentine, I felt reassured Valisure could attain our no deficiencies goal.” The team at Valisure conducted additional due diligence and assessed other firms, but they kept coming back to Innovatix. The decision proved right at every stage because they exceeded expectations on each criterion. The essential requirements include: 1) Put Patient Care First: The number one priority for Valisure was that the patient came first. When searching for a firm, Akinbajo needed to hear how Innovatix would conduct its program with existing operations and patient care initiatives. Leaders of the Innovatix Accreditation Advisory Services team presented a plan based on Valisure’s imperatives and resources and detailed how each step would work with each department given existing workloads. Innovatix’s initial spot-on review of Valisure’s differentiating operations and analytical lab for patient safety immediately instilled trust and confidence that only grew throughout the engagement. 2) Want Budget-Friendly Pricing: Pricing was a primary reason Valisure went with Innovatix. There also couldn’t be any cost surprises down the road. Innovatix was true to their word and met Valisure’s budget and tight time frame. The budget-friendly price also came with Innovatix’s A team, who delivered at every milestone. “We gave them our expectation, and Innovatix achieved it. They also put forth accreditation daily and monthly goals and made sure we met them. Innovatix was invested in our success. And it wasn’t an overlord situation but rather like working with long-time friends who wanted the best for you.” 3) Make the Process Easy and Flexible: Accreditation is known for its intensity and difficulty. Valisure requested options in terms of capabilities. Innovatix delivered department-specific project plans that Akinbajo viewed as attainable. The team came to Connecticut and demonstrated its turnkey, pivot-on-a-dime abilities. This flexibility would prove invaluable as shortly after their meeting, COVID-19 started shutting down the country. Beyond the immediate affinity between the two organizations, they both understood that a whole new level of difficulty would occur with conducting services remotely.
www.innovatix.com
“Innovatix customized a solution for Valisure. They put creativity into a dry and daunting process,” said Akinbajo. “The team put us at ease from the very first zoom and always made themselves available to us. They even created a color-coded spreadsheet of everything I needed to submit. We followed the colors and met the time frames. It was the definition of concierge service.” 69
CAS E S TU DY 4) Provide the Gold Standard: From start to finish, the team at Innovatix went above and beyond to ensure Valisure met the stringent requirements of URAC. They aligned standards and processes against accreditation measures. The tools that proved vital entailed the performance programs, reporting metrics, and risk mitigation strategies. “Even remotely, Innovatix’s hands-on and helpful approach imparted confidence that the copious amounts of documentation met the necessary benchmarks,” said Akinbajo. 5) Ensure Readiness: Throughout the preparedness time frame, Valisure and Innovatix completed vast amounts of work remotely. The Innovatix team kept Valisure on track with monitoring the required staff, resources, and expertise required by payers and manufacturers. “Prescriptions require precision, and our URAC documentation and submittals needed the same exactness,” said Akinbajo. “Innovatix had everything prepared, in order, and organized. Valentine and the team would put forth the policies to review and address. We completed the policies and went into the simulated review fully prepared for a successful accreditation survey."
THE RESULTS
“We achieved an accreditation result of no deficiencies. Nothing detracted from our top rating, not a pandemic or expansion plans,” said Akinbajo. “Valisure could not have achieved all we did in 2020 without Innovatix, who was with us every step of the way.” Beyond accreditation efforts, the partnership with Innovatix produced a tighter organizational alignment and enhanced patient care. The process started in December 2019 and coincided with the first news of COVID-19, when access to medications took on a whole new meaning for everyone. However, despite a pandemic, in November 2020, Valisure earned the symbol of excellence from URAC, representing a commitment to quality and patient safety. Accreditation reinforces even more quality measures. URAC accreditation now provides additive evidence to further support Valisure as a leading authority in identifying and addressing medication quality issues because of their high-precision analysis of prescriptions. In 2021, Express Scripts contracted with Valisure, accomplishing a key goal of expanding its customer base. “Our team became so excited about the new PBM contract because it allowed us to promote the news, resulting in new inquiries. One of the biggest things we are now experiencing is that patients from large PBMs are seeking certified medications,” said Akinbajo. “The work with Innovatix strengthened our pharmacy’s reputation and raised our profile as an analytical lab."
THE CONCLUSION
From analyzing batches to staffing their 24-hour telephone customer service line, Valisure maintained superior service and operational excellence during a pandemic while seeking accreditation for the first time. Valisure’s ability to succeed during a tumultuous time directly correlates with hiring Innovatix and adhering to its program. “I wouldn’t change a thing with our partnership with Innovatix and choosing them as our advisory firm,” said Akinbajo. “Without Innovatix, I don’t know if we could have done everything we did in 2020. The team alleviated so much of the URAC preparation burden. Their support allowed us to survive and thrive as an essential business and maintain our number one goal of serving our patients.”
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Overcome accreditation hurdles with Innovatix
Want to get accredited but don’t know where to start? Innovatix Accreditation Advisory Services can help. As part of our suite of pharmacy operations improvement programs, Innovatix Accreditation Advisory Services helps pharmacies navigate the complex accreditation process and maximize ROI. Support tailored to your needs. Innovatix Accreditation Advisory Services offers three levels of support geared to a range of project sizes and requirements.
Our suite of pharmacy operations improvement programs provides solutions in the following areas:
Accreditation
Medicare Part D reimbursement
Pharmacy credentialing
Pharmacy operations support
To get started or to learn more
USP <800> compliance
about our suite of pharmacy operations improvement programs, visit us at innovatix.com/accreditation, email info@innovatix.com, or call (888) 258-3273.
Medication Made Simple Blister cards can improve adherence rates from 61% to as much as 97%1
Over a Century Advancing Healthcare Packaging Expertise Integrated into automated workflow technology across North America and Europe
Reach Serving more than 12,000 pharmacies in 20 countries
Discover a portfolio of single and multidose medication adherence packaging systems that improve patient outcomes, add value to your offering and generate new revenue for your pharmacy.
Partnership World-class in-house graphic design team with global healthcare brand experience can customize packaging and enhance your pharmacy’s brand
1.800.265.1009 pharmacy@joneshealthcaregroup.com JonesHealthcareGroup.com/Markets/US 1 - https://pubmed.ncbi.nlm.nih.gov/17101639/
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Medication Made Simple — Adherence Packaging From Jones Healthcare Group Optimize patient care, add value to your offering, and drive revenue through government and payer rebate programs with automation-compatible and fully customizable adherence packaging solutions. President & CEO: Ron Harris Founded:
1882 Employees: 400+ Toll-Free Phone: (800) 265-1009 Phone: (519) 659-8373 Fax: (519) 659-8306 Address: 3000 Page Street, London, ON N5V 5H3 Canada Website: www.joneshealthcaregroup.com
Company Background
Jones Healthcare Group is a world-class provider of progressive packaging and medication dispensing solutions. For over a century, the company’s partnerships, knowledge, and expertise across healthcare sectors have provided insights and opportunities for clients in response to evolving market needs. Jones has been a long-time, trusted partner to some of the most recognized global pharmaceutical and wellness brands, and the largest pharmacy groups across the world. The company’s full-service and integrated offering includes graphic and CAD design, print and conversion for folding cartons, pressure sensitive labels and smart packaging, blistering, bottling, pouching, travel vial filling and secondary packaging services, as well as a range of medication adherence and dispensing solutions. From packaging that protects and informs, to innovative platforms that improve patient outcomes — Jones Healthcare Group is packaging the future of healthcare.
Product Overview
Our Range of Medication Adherence Solutions
n FlexRx™ Multi-Dose Medication Management System
Functionality and Brand Presence Rolled Into One 28-Cavity Weekly and 32-Cavity Monthly Formats Available
The FlexRx adherence package offers patients flexibility and portability with its detachable high-capacity blisters, while full customization opportunities allow pharmacies to showcase their brand in a cost-effective way. n FlexRx™ Light Medication Management System
Optimal Flexibility for Pharmacists and Patients 28-Cavity Weekly and 32-Cavity Monthly Formats Available
With detachable high-capacity blisters, FlexRx Light is an economical solution for patients taking multiple medications and pharmacists looking to offer a versatile medication management tool. n Qube Multi-Dose Medication Management System When Bigger is Better
Accommodating an entire week’s worth of medication in high-capacity blisters, the Qube adherence package helps patients take the right medications at the right time, no matter how complex the regime.
n Qube31 Multi-Dose Medication Management System Adherence Packaging for Longer Medication Cycles
Designed to hold up to 31 medication passes, Qube31 is the perfect solution for pharmacies looking to offer patients calendarized adherence packaging and for those with established monthly med-synch programs using SynMed® automation. n 31-Day Single-Dose Medication Management System
Designed With Pharmacy Workflow Efficiency in Mind
To meet the needs of today’s busy pharmacy, our monthly single-dose card comes in two versions — a one-piece panel and grid combination for manual preparation, and a pre-separated panel and grid design that streamlines filling in automated workflow technologies for high-volume pharmacies with automation capabilities. n Branded Box Solutions for Strip Packaging
Convenient, Customizable Storage for Pharmacy Automated Packaging
Build your brand and drive patient adherence using a customizable strip packaging box solution compatible with all pharmacy automation technologies. With a number of sizes, HIPAA-compliant formats and the option to print up to nine colors, our boxes are designed to integrate seamlessly into your workflow, accommodate your dispensing preferences, and showcase your pharmacy brand.
Value-Added Offering
• Industry-leading technical support. • World-class design services. • Bold graphics with up to nine colors making packaging easy for healthcare providers and patients to use.
Pharmacy Automation Compatibility
Integration into leading pharmacy automation systems, including: • SynMed® XF, Ultra and Assist • BlistAssist® • Parata SmartCardRx™ • Manchac Technologies DOSIS® Systems • Global Factories VBM Essential, VBM Premium, and VBM 200DS
Markets Served
• Central Fill • Retail Chain • Independent Retail • Long-Term Care • Assisted Living • Retirement Community FA L L 2 0 2 1
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O UR T E S T, YOU R CU RE ...
E NSURIN G A H E ALT H Y WO R L D A C C combi nes robust reagent s, analy sis and tech n i cal servi ce exper t ise, t o prov ide y ou wit h div er se so l uti o n s for e ndot ox in and gluc an t est ing.
Associates of Cape Cod, Inc. Your Endotoxin & Glucan Experts
w w w. a c c i u s a . c o m
• 888.395.2221
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The Pyrosate® Kit by Associates of Cape Cod Delivers Rapid Endotoxin Testing Results for Compounding Pharmacies Pyrosate® has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The Pyrosate kit provides rapid results and is especially convenient for research, testing water, and dialysate.
Toll-Free Phone: (888) 395-2221 Phone:
(508) 540-3444 Fax: (508) 540-8680 Address: Falmouth Technology Park 124 Bernard E. Saint Jean Drive E. Falmouth, MA 02536 Website: www.acciusa.com
Company Background Associates of Cape Cod, Inc. (ACC), is one of the world’s largest manufacturers of products developed to detect and quantify gram-negative bacterial endotoxins and (1g 3)-ß-D-glucans. Our products are used worldwide by leading pharmaceutical and medical device companies to ensure the safety of their parenteral drugs, biological products, and medical devices. Our goal is to provide the best products, services, technical support, and customer service in our industry, to enhance the productivity and efficiency of all our customers. We are certified to I.S. EN ISO 13485:2016 and ISO 13485:2016, our laboratories are FDA inspected, and DEA licensed, and our Beacon Diagnostics® laboratory is CLIA certified. Product Overview Associates of Cape Cod, Inc. (ACC), is pleased to offer Pyrosate®, an FDA licensed version of our rapid endotoxin detection kit. Pyrosate is well-suited for performing endotoxin assays in full compliance with the Bacterial Endotoxins Test, USP chapter <85>. Pyrosate has been developed as an easy-to-use Limulus Amebocyte Lysate (LAL) gel-clot test that enables rapid testing and does not require special laboratory supplies. The easy-tofollow, step-by-step illustrated instructions allow the user to set up assays within minutes. The Pyrosate® Kit is available in sensitivities of 0.03 EU/mL, 0.125 EU/mL, and 0.25 EU/mL, in both 10-pack and 30-pack formats. In addition to research and water testing, Pyrosate® is ideal for dialysis centers, compounding pharmacies, and pharmaceutical and medical device companies.
Performing the Test
The Pyrosate® kit is a rapid gel-clot test that contains a 2λ* endotoxin tube (PPC) matched to the sample (SPL) tube for each sensitivity. This feature is unique to the Pyrosate assay. The endotoxin tube (PPC) assures that the sample does not interfere with the test, ruling out false negatives. Pyrosate is formulated to eliminate false positives due to (1g3)-ß-D-glucans. This endotoxin specific reagent does not require additional blocking buffers.
Reconstitution Pyrosate® is reconstituted directly with the sample by adding 0.5 mL to the sample tube (SPL). After approximately 60 seconds of gentle mixing, 0.25 mL is transferred to the endotoxin tube (PPC). The lot-specific incubation time at 37±1°C is given on the Certificate of Compliance. Stability Pyrosate® is stable at room temperature and does not require refrigeration for shipping or storage. Product Applications • Hemodialysis • Water and Water Systems • Filter Industry • Research • Final Product Release Product Benefits • Shorter Assay Time • Endotoxin Specific • No Dilutions Required • No Refrigeration Required • Matched Positive Product Control * λ (lambda) is the lowest concentration of endotoxin to cause a positive test result under standard conditions.
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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Noritsu Pharmacy Automation — Packaging Systems & Workflow Software for LTC, Central Fill, & Community Pharmacies Noritsu offers innovative multi-dose and unit-dose compliance packaging solutions for any size pharmacy. With a company culture focused on being a key business partner to our customers, we tailor solutions to meet each pharmacy’s particular needs and goals.
President & CEO: Mr. Go Yoshii Founded:
Employees: Toll-Free Phone: Phone: Address: Website:
1978 200 (800) 521-8254 (714) 521-9040 6900 Noritsu Avenue, Buena Park, CA 90620 www.noritsu-rx.com
Company Background
n Noritsu Understands That Your Equipment is Business Critical We focus on reliability in our products, employees, and practices. This is why Noritsu has been a trusted partner to businesses for over 40 years. Nationwide, many long-term care and central pharmacies entrust their operations to Noritsu solutions and support. n Noritsu Values the Voice of its Customers With input from our customers, Noritsu has a legacy of solving problems and advancing technology to help businesses achieve their goals. With a trusted technology partner, you’ll have peace of mind that allows you the freedom to focus on your customers. n Noritsu Solutions are Customized Every pharmacy is unique. We tailor solutions to fit your pharmacy workflow and to allow you to meet the needs of your customers. We learn about your business, workflow, and goals before developing a solution with you. Contact us for a no-obligation discussion about your pharmacy and its potential with Noritsu’s automation solutions.
Product Overview
n Noritsu Packagers: Built to last, with speed and efficiency in mind, our extensive line of automated pill packagers truly offers something for every business. From high-production central fill pharmacies, long-term care pharmacies, and hospitals to community pharmacy operations, we have a solution that will not only fit your needs but streamline your workflow and efficiency. n Noritsu Medication Detection/Verification: Our innovative verification systems will drastically reduce the time your pharmacists spend checking medications. Pouch strips are continuously analyzed using a patented separation and imaging system that automatically detects and flags anomalies. Pharmacists can quickly check flagged pouches and entire rolls using our powerful and extensively customizable MDC workstation, improving throughput and accuracy with minimal need to physically handle pouch rolls. All orders are archived, making searching and building custom reports a breeze.
n Perfect Pouch: All of our pouch packaging systems include our incredibly versatile Perfect Pouch printing system. Fully customize your pouches with over 50 key data points … patient info, Rx names, NDC, doctor info, and much more, even patient photos. Pouches are quickly and easily editable and can be assigned per facility to help give your customers exactly what they want from location to location. n Noritsu Tray Loading System: Increase production and efficiency of lesser-used and split pills using our unique tray loading system. Our tray system uses a system of intuitive LED guides and clears bins after each medication load to help operators quickly and accurately load trays. Multiple trays can be pre-loaded and will be inserted seamlessly into production thanks to our NexusRx software, which builds a production workflow behind the scenes to maximize efficiency. n Accessories and Materials: We offer a wide array of accessories and consumables for use in your production workflow. Pill splitters and counters, winders and unwinders, pouch material, even custom designed pill pouch boxes. Find out more by visiting our website www.noritsu-rx.com.
Testimonials
Imagine if your packaging equipment and workflow were a strategic selling advantage! Our customers understand the edge Noritsu gives them to satisfy their customers and to win new business.
“ One of our goals with this pharmacy was to bring “next gen” technology and processes to the marketplace. Noritsu Medical became a great decision and a key business partner for us. They’ve helped us gain significant labor and operational efficiencies using their products, and their technical support is always there for us when we need it. They have become the best and most significant strategic partner I’ve ever selected.”
— Doug Smock/Owner, Infinity Pharmacy, Richardson, TX
“ We have been using automation for more than 10 Years in our pharmacy. With the installation of the Noritsu Medical Solution, we were able to expand our production capabilities while decreasing our workday, moving from more than two shifts of production to one shift. They have been a great partner for us.”
— Mik Blazier, Pharmacy Director of Operations, EverSpring Pharmacy, St. Louis, MO
Markets Served
Noritsu has developed solutions for many types of pharmacies. • Long-Term Care • Central Fill • Community • Nutraceuticals
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T R A D E S H O W & M E E T I N G E v e n t Calendar
Event Calendar
Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.
RXinsider Virtual Pharmacy Trade Show 24/7/365 450+ Booths, 91 Aisles www.rxinsider.com ECRM — Health System/Institutional Pharmacy Program September 27-30, 2021 Hyatt Regency San Antonio on the Riverwalk San Antonio, TX ecrm.marketgate.com/sessions NASP Annual Meeting September 27-30, 2021 Marriott Marquis Washington, DC naspnet.org/annual-meeting NCPA Annual Conference October 9-12, 2021 Charlotte Convention Center Charlotte, NC Convention.ncpa.org Asembia 2021 Specialty Pharmacy Summit October 26-29, 2021 Wynn Las Vegas Las Vegas, NV www.Asembiasummit.com
APC Compounders on Capital Hill November 2-3, 2021 Washington, DC a4pc.org/APC/Conferences/ CCH2021/CCH2021.aspx ASCP Annual Meeting & Exhibition November 4-7, 2021 Town and Country Resort San Diego, CA Annual.ascp.com 2021 Quality Compounding Summit November 5-6, 2021 Virtual Meeting qcsummitrx.org Compounding Pharmacy Compliance East November 8-10, 2021 November 15-17, 2021 Hybrid Format: Washington, DC | Virtual informaconnect.com/ compounding-pharmacycompliance-east
Continued on page 85
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Running financial reports? Or are they running you? In this guide, we’re showing pharmacy owners the reports that really matter and how to interpret them.
GET YOUR FREE GUIDE AT PHARMACYOWNERS.COM/RXINSIDER
Meet with Your Strategic Customers ECRM’s Pharmacy & Medical Programs offer a customized meeting solution as a resource for our clients to meet, network and shape their industry.
Contact our SVP of Pharmacy & Medical Markets, Michael Castillo to learn how you can take advantage of virtual and in-person opportunities at 440-528-0441 or mcastillo@ecrm.marketgate.com
NEW DATES: OCTOBER 26-29, 2021 • WYNN LAS VEGAS Asembia’s Specialty Pharmacy Summit is at the epicenter of the specialty pharmacy industry, providing a unique opportunity for stakeholders to understand challenges, generate solutions and define the future. Asembia is excited to be planning an in-person event comprised of networking, sessions, exhibits and more. Register now to join key decision-makers to help shape the future of specialty pharmacy. REGISTER TODAY AT ASEMBIASUMMIT.COM
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Behind Every Good Pharmacist, is a Great Resource. With 80+ aisles, the Virtual Pharmacy Trade Show is pharmacy’s one-stop destination to research and connect with leading providers of products and services throughout every pharmacy category and practice setting.
RXinsider.com
Event Calendar
Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.
Continued from page 78
ECRM — Pharmacy Technology, Services, Supplies, and Automation Program November 8-10, 2021 Location Coming Soon ecrm.marketgate.com/sessions
Pharmacy Case Studies take an in-depth look at specific products and services that help pharmacies improve patient care, profitability, and cost containment.
RXinsider.com
2022 FAH Conference and Business Exposition March 6-8, 2022 Washington Hilton Hotel Washington, DC www.fahexpo.com
ASHP Midyear Clinical Meeting and Exhibition December 5-9, 2021 Orlando, FL Midyear.ashp.org
APhA Annual Meeting & Exposition March 18-21, 2022 San Antonio, TX www.pharmacist.com/ Conferences/AnnualMeeting
2022 PDS Super-Conference February 17-19, 2022 Orlando, FL www.pdsconference.com
NACDS Annual Meeting April 23-26, 2022 Palm Beach, FL Annual.nacds.org
American College of Apothecaries Annual Conference & Expo 2022 February 23-26, 2022 Wyndham Grand Rio Mar Puerto Rico acainfo.org/ace
ASHP Summer Meetings and Exhibition June 11-15, 2022 Phoenix, AZ www.ashp.org/Meetingsand-Conferences/SummerMeetings-and-Exhibition
T R A D E S H O W & M E E T I N G E v e n t Calendar
Behind Every Good Pharmacist, is a Great Resource.
All shows are subject to change.
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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Return Solutions Maximizes Inventory ROI With Fast & Simple Credit Reimbursement Return Solutions is the most recommended company in the industry with endorsements from more than 25 buying groups. The OneCheck Select program optimizes the credit reimbursement process by consolidating credit into a single check, issued directly to you within as few as 10 days.
President & CEO: Michael Ayres Founded:
Employees: Stock Symbol: Toll-Free Phone: Phone: Fax: Address: Website:
1992 50 Privately Held (800) 579-4804 (865) 675-1355 (865) 675-2474 10635 Dutchtown Road, Knoxville, TN 37932 www.drugreturns.com
Company Background
Founded in 1992, Return Solutions is one of the most experienced and trusted reverse distributors in the industry. Over the last 30 years, we have formed relationships with group purchasing organizations across the country and are currently recommended by over 25 buying groups representing 20,000+ pharmacies. In 1998, we became the first returns company to issue checks to our customers for credit, and since then have paid customers over $1 billion.
Product Overview
Reclaim time spent tracking pharmaceutical return credits so you can focus on patient care and running your business. The OneCheck Select program optimizes the reimbursement process, consolidating credit into one check and ensuring that you receive credit quickly — within as few as 10 days if you choose our 10-Day Pay program, or within no longer than 90 days with our most economical option. Credit values are listed on the check stub, so you know exactly how much you have received from each manufacturer. Our all-inclusive fee, including shipping, CI-CV processing, destruction of non-returnable items, and extensive reporting available on our website, is a fixed percentage of your returnable product value and is deducted from the check we issue to you, so there are no hidden fees or surprise charges. Choose from our comprehensive on-site service and let our experienced representatives handle every aspect of your return or use our easy and economical web-based mail-in service if you prefer to complete your returns on your own time.
Service Options
n OneCheck Select • Credit consolidated into one check. • Choose your reimbursement time frame. • Check issued within as few as 10 days after your return. • 30-, 60-, and 90-day reimbursement also available. • All-inclusive fee with no hidden charges. n On-Site Service • Experienced representatives scan all prescription shelves for shortdated and outdated items. • All items are scanned into our proprietary valuation software.
• Items are packaged and prepared for FedEx pickup. • Receive a credit estimate and detailed reporting before the rep leaves your store. n Mail-In Service • Only CII-CV items are required to be inventoried. • Print Return Authorization forms and prepaid UPS shipping labels. • Give boxes to any UPS driver. • Receive a credit estimate and detailed reporting online within three to five business days. n Destruction Service • Safe, simple, and compliant destruction of unsaleable pharmaceuticals. • Non-hazardous products destroyed by EPA-approved waste-toenergy incinerator. • Controlled substance destruction witnessed by at least two employees. • Proof of destruction and DEA forms included in pricing.
Online Reporting
Return Solution’s 24/7 online portal allows you to access your entire return history down to NDC level along with all credit information. We provide business analytics and trends so you can adapt purchasing habits to ensure maximum future ROI. You can print controlled substance reports and proof of destruction to ensure you are always in compliance in case of an audit.
Testimonial
“ We’ve used Return Solutions’ on-site service for more than 10 years and have found them to be prompt, fair, and hassle-free. Who has time to track all the credits due that other companies generate? I would far rather go with the OneCheck program and do the happy dance when it arrives!”
— Pike’s Pharmacy, Charlotte, NC
Consumer Medication Collection
MedCollect by Return Solutions provides simple, cost-effective, and compliant disposal of unused consumer prescription medications. Medication take-back receptacles help fight prescription drug abuse, prevent accidental poisoning, and protect the environment with wasteto-energy destruction. Installing a collection receptacle drives traffic to your pharmacy and displays your commitment to the health and safety of your community through responsible drug disposal. MedCollect offers two sizes of collection cabinets and provides you with everything you need for compliant collection and disposal, starting at just $89 per month.
Ordering Information
To learn more about how Return Solutions can help decrease time spent on returns and maximize your expired product credit, call (800) 579-4804 or email support@drugreturns.com. You can also visit our website, www.drugreturns.com for additional information or to create an account. FA L L 2 0 2 1
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P ROV I DI NG T H E H IG H E ST QUA L I T Y OF P H YS IC A L PHARMACEUTICAL INVENTORIES SINCE 1979 Utilizing Decades of Knowledge & Experience Why Choose Capital for Your Pharmaceutical Inventory Needs? • Teams of experts conduct the inventory within a few hours. • Eliminate the need for overtime or coordination of staffing to accommodate inventory process. • Teams conduct pharmacy inventories daily, not annually. • Teams work seamlessly around the pharmacy staff ensuring that the “snapshot” is a true representation of the inventory on-hand. • Minimal interruption to the pharmacy staff and operations. • Competent inventory specialists that can work with finance and/or external audit firms to validate the inventory. • Collaboration with the pharmacy to provide an accurate report in a timely manner. • Expert valuation and pricing of the inventory by an independent party. To schedule your next inventory, please call 1-800-345-0849 or email customerservice@capitalinventory.com.
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Capital Inventory Inc. — Accurate and Dependable Pharmacy Inventory Services
Our decades of experience working specifically with pharmacy inventory make us uniquely qualified to provide accurate valuations through a streamlined process. Our clients can trust that we will be transparent, supportive, and reliable in every interaction.
Founder:
William Straub Sr. President: Shannon McArthur Founded: 1979 Employees: 75 Toll-Free Phone: (800) 345-8049 Phone: (770) 928-7202 Fax: (770) 928-2287 Address: 9725 Main Street Woodstock, GA 30188 Website: www.capitalinventory.com
Company Background
Capital Inventory, Inc. was founded by William Straub Sr. during the late 1970s in Alexandria, VA. The company relocated to Georgia in the early 1980s and serves the entire nation, including Alaska, Guam, Hawaii, Puerto Rico, and the U.S. Virgin Islands from its office in the Atlanta, GA area. Capital Inventory, Inc. has been in business for over 42 years, providing service to thousands of hospitals, university medical centers, regional medical centers, and health systems. Capital Inventory exclusively services hospital, outpatient, specialty, and infusion pharmacies. Our inventory experts are in pharmacies daily and year-round. Employees of Capital Inventory are employed full-time and receive complete benefit packages. Employees undergo extensive and continuing education including pharmacy practices, drug information, and HIPAA regulations. You can be confident and secure as all of Capital Inventory’s employees undergo an extensive background check including felony, misdemeanor, and sex offender. Our employees are 12-panel drug tested regularly and at a minimum of twice a year. All testing is conducted by third-party specialty companies. Additionally, employees are required to be current with all vaccinations including yearly Influenza and TB testing.
Product Overview
Our people are the difference. Our teams speak “NDC fluently” and understand the dynamics of pharmacy operations. The physical inventory process is seamless and unobtrusive as team leaders strategically place the team in locations throughout the pharmacy to ensure accuracy and efficiency. Before completion of an inventory service, our teams actively work with finance and/or independent auditors while on-site to validate the accuracy of the inventory data collected. Beyond the physical inventory, the data is then received, analyzed, and formatted into a report that includes all pertinent information to allow for accurate and precise analysis of the inventory data. Let our team of experts provide your next inventory valuation with precision, accuracy, and confidence.
n What to Expect on Inventory Day Upon arrival, the Capital Inventory team will be introduced to the pharmacy and staff. Our team leader and a pharmacy representative will map the pharmacy and its respective areas. Team members are then assigned to the designated areas and proceed entering each NDC number and QTY into our proprietary hand-held data gathering computer. Once all areas are completed, the raw inventory data is then transmitted to an independent team for review and analysis. n What to Expect Post Inventory Day Items will be priced according to GPO/Wholesaler Cost Data and Direct Purchase/Secondary Wholesaler Cost Data. Upon review the data will be adjusted, compiled, and valuated. Finally, the inventory data will be delivered electronically as an Excel file. n What to Expect After Receipt of Inventory Data If it is identified that adjustments are needed, we have an easy stepby-step way to apply the indicated changes. When submitted, the adjustments can be made and returned within 24-48 hours. Unlike other companies that do not allow adjustment to the inventory data, we will adjust the data as requested to ensure the final value is a true representation of the on-hand inventory.
Features
n Why outsource your inventory service? • Inventories average 3-5 hours with our team of experts. • Our teams conduct pharmacy inventories daily. • Minimal interruption for the pharmacy staff and operation. • Teams work seamlessly to ensure that the “snapshot” is a true representation of the inventory. • Eliminating the need for overtime and/or coordination of staffing to accommodate. • Expert valuation and price application of the inventory by an independent party. • Competent inventory specialists accustomed to working with finance and/or external auditors for validation. • A collaboration with pharmacy to provide accurate reporting in a timely manner.
GPO Affiliations
Premier; The Resource Group; Health Trust
More Information
To learn more about Capital Inventory and how we can help you with our inventory services, please contact us at (800) 345-0849 or customerservice@capitalinventory.com. FA L L 2 0 2 1
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Realize Your Potential Our Integra Suite provides everything you need to realize your full potential – allowing you to optimize your pharmacy for peak performance, generate more revenue, and most importantly serve your patients better.
© 2021 RedSail Technologies, LLC. Integra® is part of RedSail Technologies, LLC. The Integra® word mark and logos are trademarks owned by RedSail Technologies, LLC.
theintegrasuite.com
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Integra — Leading the Way, Committed to Long-Term Care Integra software solutions provide everything you need to realize your full potential — allowing you to optimize your pharmacy for peak performance, generate more revenue, and, most importantly, serve your patients better.
CEO: Kraig McEwen,
RedSail Technologies™ Founded: 1997 Employees: 400+ Toll-Free Phone: (866) 257-4279 Address: 317 Commercial Avenue Anacortes, WA 98221 Website: www.integragroup.com
Company Background Integra® is an innovative industry leader, offering the most comprehensive, intuitive, and scalable software solutions to help our customers efficiently manage their pharmacy and effectively serve their patients. Integra provides a suite of pharmacy management software solutions to meet and advance the operational and financial goals of our customers. Our solutions are purposely built and mindfully designed with our customers’ needs in mind. As a true partner, we invest in technology and take a collaborative approach to provide a combination of integrated solutions and top-notch customer service. Integra is part of RedSail Technologies, LLC. Product Overview The Integra Suite is an industry-tested set of long-term care pharmacy management solutions. Our suite is designed to give you a comprehensive, flexible, compliant, efficient, and intelligent toolbox to meet your specific needs. Match our innovative, interface-friendly suite with our top-notch customer service and you get everything you need to realize your full potential! The Integra Suite n PrimeCare®: The most flexible pharmacy management system on the market today — an integrated, scalable software solution that answers all the needs of institutional, long-term care, and combo-shop pharmacies. n DocuTrack®: An end-to-end, customizable workflow solution that organizes and stores all the documents and media that keep your pharmacy running. n DeliveryTrack®: Manages all aspects of your pharmacy delivery process — from item validation and route optimization to signature capture, providing audit compliance and peace of mind.
n Logix®: Designed to work with DocuTrack to reduce manual tasks in your pharmacy. Automation of existing manual processes within your workflow saves time and money. Mevesi®: Unify your data with business analytics and get n unlimited insight into your pharmacy’s performance. With every click, your pharmacy is creating data. It’s time to know what you’ve got. n Integra Cloud Fax®: A powerful, easy-to-use, HIPAA-compliant solution with enterprise-level flexibility and no hidden fees. Improve reliability and modernize your pharmacy’s fax solution by moving to the cloud and enable secure email and text.
Why Our Customers Love Us “ We operate a large LTC pharmacy, servicing assisted living, skilled nursing, behavioral health, and residential care settings. We use the entire suite of Integra products (PrimeCare, DocuTrack, DeliveryTrack, Direct Print, eRx module, Cloud Fax, Secure Messaging, and Logix). This allows us to optimally streamline our operations, easily retrieve information, minimize errors, and create economies of scale. We have worked with Integra for over 10 years and have never been disappointed with their responsiveness, flexibility, and customer service.”
— John Saliba, RPh, President, Saliba’s Extended Care Pharmacy, A Guardian Pharmacy
“ Using Integra’s Suite ensures a seamless flow of pharmacy content and delivery logistics through PrimeCare, DocuTrack, and DeliveryTrack, and provides valuable business analytics with Mevesi. Integra products give us reliable, comprehensive visibility across our entire company.”
— Mark McKee, RPh, Director of Pharmacy, Korman Healthcare
“ Integra has become synonymous with proactive service. That is what Integra has brought to our industry.”
— Rusty Lee, Senior Vice President, Ancillary Services, Community Health Services of Georgia
Let’s Talk See our products in action! Reach out today to schedule a time to view a live demo with a product specialist. Toll-Free Phone: (866) 257-4279 Email: sales@integragroup.com
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SureMed™ Multimed Packs! Packs!
more brilliant solutions from HCL®!
19820, 19838 SureMed 7-Day and 31-Day Multimed Packs
GoHCL.com •
1.800.848.1633
2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y
Health Care Logistics® — Your Single-Source Resource for Hard-to-Find Pharmacy Solutions Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care. President & CEO: Gary Sharpe Founded:
1978 (800) 848-1633 Phone: (740) 477-3755 Address: P.O. Box 25, Circleville, OH 43113 Website: goHCL.com Toll-Free Phone:
Company Background
Unique and hard-to-find products are the lifeblood of our business. Our inventory is packed with multiple pharmacy-focused product lines including compounding and dispensing, unit dose, and error prevention. In addition to small package quantities, free samples, and same-day shipping, we source non-stock items by request and offer in-house manufacturing services to meet the specific needs of our customers. Complete customer satisfaction is at the heart of everything we do.
Product Overview
Our inventory includes more than 10,000 different products ranging from syringes and seals to dispensers and disinfectants, all designed to help you work more efficiently and with less frustration. As a veteranowned company, we proudly offer hundreds of high-quality products designed and manufactured in the USA — often in our very own facilities in central Ohio.
HCL® by Design
In addition to stock items, we provide a variety of in-house manufacturing services. Design consultations are always free, there are no minimum requirements, and orders ship within seven days of proof approval. We work with you to make products work for you. • Cabinets by Design: Cabinets, shelving, and storage units for those who want to renovate existing spaces or outfit newly constructed areas with high-quality pieces made to their exact specifications. • Metals by Design and Plastics by Design: One-of-a-kind items manufactured to match individual customer requests. Modifications to stock products are also available. These allow customers to work more efficiently and produce better results. • Printing and Graphics by Design: From labels, magnets, and clings to banners, signs, and stamps, our print specialists can create solutions for any situation.
Cold Storage
Our cold drug storage solutions make it easy to manage any situation, including the ultra-low temperature requirements of COVID-19 vaccines. From compact countertop units to full-size appliances, our inventory is overflowing with solutions for pharmaceutical, dietary, and laboratory use. All pharmacy-grade refrigerators are equipped with digital microprocessor temperature controls, temperature alarms, and port access. In addition,
multiple locking options are available so you can choose the level of security and accessibility to match your facility’s needs. As an added layer of protection, we offer refrigerator locking boxes to keep supplies secure, prevent drug diversion, and enable users to control access while keeping contents stored at a regulated temperature. Visit our website to see our complete inventory of medical-grade refrigerators, freezers, and temperature monitoring accessories and find the perfect match for your medication storage needs!
Stat Temp® — Wi-Fi-Enabled Remote Temperature Monitoring
n Stat Temp: Easier, More Efficient Remote Temperature Monitoring Healthcare facilities and temperature monitoring go hand in hand, that’s no secret. But did you know you can automatically monitor temperatures from anywhere, at any time, from any device? Stat Temp, the remote temperature monitoring system available exclusively from Health Care Logistics®, helps ensure temperature accuracy anywhere in your facility. Monitor temperatures within your set parameters and, in return, receive real-time alerts if results are trending outside the designated range. Stat Temp is equipped with a user-determined chain of command that alerts the appropriate personnel when a temperature breach occurs. You can easily customize the system to fit your monitoring, reporting, and alert preferences. Health Care Logistics is ready to help fit Stat Temp into your standards of operations and procedures. Enjoy these features with your installation: • Mounts anywhere; monitors transmit information wirelessly and information is collected and recorded 24 hours a day, seven days a week. • Access readings anytime, anywhere via any internet-connected device. Stat Temp is a web based, software-free system that won’t compromise valuable space on your computer. Likewise, multiple facilities can operate under one account. • Eliminates the need to manually record each unit by multiple staff members. This solution is perfect for facilities not staffed 24 hours a day. • Receive real-time alerts of abnormal temperature ranges and save thousands of dollars in drug waste. • Easily access your temperature history — a requirement for any compliance agency. • Accurately track who has resolved any issues and the action taken in response to any out-of-range temperature occurrences. • Customize all monitoring and alert preferences to your requirements. • Health Care Logistics’ friendly and reliable customer service assistance.
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Drug Package & Shamrock Labels — The Future of Pharmacy Two trusted industry experts, joining together for the next generation of healthcare solutions: thermal, laser, stock and custom labels, pillcards, bags, and wristbands. All products are manufactured and shipped from our US-based facilities. COO:
Kevin Gerhard Founded: 1881 Toll-Free Phone: (800) 325-6137 Toll-Free Fax: (800) 600-6137 Address: 901 Drug Package Lane, O’Fallon, MO 63366 Website: drugpackage.com
Company Background
From our first days in business, Drug Package and Shamrock Labels have been committed to helping you deliver best-in-class service to your customers and patients. Now, these two respected suppliers are uniting their industry expertise, quality product lines, and renowned customer service to provide the next generation of US-manufactured and distributed pharmacy supplies and healthcare label solutions. Drug Package proudly serves local, regional, and national pharmacies, long-term care, and healthcare facilities across the US. We’re known for our high-quality, economical pharmacy supplies, quick delivery, and first-rate, responsive customer service. That’s why our US-based design, manufacturing, and distribution facilities set the standard for thermal and laser labels, medication blister packs, and pharmacy bags — ready to ship to your door without delay. In addition, our friendly, knowledgeable staff can help you customize products or find the right items to work with your pharmacy software system. Pillcards.com is the latest innovation from Drug Package, the trusted supplier of medication blister cards for over 50 years. The Pillcards.com website transforms Drug Package’s pharmacy expertise into the next level of e-commerce solutions for daily medication management. Born out of the need for easy, compliant, convenient, and efficient ordering of medication blister packs, pillcards.com provides a one-stop shop for pharmacists, caregivers, and care receivers. Pillcards.com’s products work with all automated dispensing systems, including SynMed®, to accurately dispense oral solids into 31-day, weekly, and monthly medication blister cards to accommodate your patients’ needs. Since 1969, Shamrock Labels has been the leading innovator in labeling for healthcare and research. Today, our high-quality labels are composed of the most advanced materials and adhesives, setting the standard for pharmacy usage across the globe. With production facilities in Chicago, St. Louis, and Los Angeles, Shamrock Labels manufactures and ships worldwide quickly and efficiently. Our full-service customer support teams are focused on exceeding your expectations with every question answered and every order placed. We don’t just sell labels; we provide labeling solutions.
Product Overview
n Thermal and Laser Prescription Labels: Take advantage of the combined product lines of both Drug Package and Shamrock Labels to
shop the widest selection of thermal and laser prescription labels. Ensure consistent, crisp, clear quality, and unmatched efficiency for all pharmacy applications. Choose from stock or custom labels that are compatible with all pharmacy software systems. n Custom Labels: Another advantage of our combined product lines — we offer the largest selection of label materials from which to choose. That means the largest variety of sizes, colors, and materials to meet your needs, including cold-temperature, removable, repositionable, extraaggressive permanent adhesives, and moisture-resistant and alcoholresistant materials. We will also customize your ordering and delivery so that you have your labels in hand when you need them. n Pharmacy Warning Labels: Nothing is more important than patient safety. That’s why we carry a broad supply of stock pharmacy warning labels in various styles, colors, and sizes, all available in English and Spanish. Don’t see the specific warning message you need? We offer custom pharmacy warning labels as well. We’ll work with you to design easy-toread warning labels that communicate critical prescription information. n Pillcards: Pillcards.com is the e-commerce answer for pharmacists. Choose from a wide variety of single- or multiple-dose, cold or heat seal blister pill packs in a range of sizes and pill counts. Our multiple-dose blister packs streamline pharmacy filling time and are compatible with the top-selling pharmacy automation systems on the market today, including SynMed® Systems. In addition, gain exclusive marketing visibility by imprinting your pharmacy logo on any of our pillcards. n Pharmacy Bags: Browse our extensive selection of stock and themed pharmacy bags, including seasonal or holiday-designed bags, awareness bags, thank you bags, standard RX-style bags, and twisted handle bags. Build your pharmacy’s brand awareness by custom imprinting bags with your pharmacy logo. Or, turn your pharmacy bags into a new revenue source by marketing their high visibility advertising space to area businesses. n Thermal Printers and Scanners: As a Zebra Registered Reseller, we offer printing and scanning solutions for your on-demand needs. Shop our selection of quick and efficient Zebra printers designed to fit in pharmacy workspaces, with a variety of easy-to-use options for healthcare applications. Zebra’s premium medical scanners are purposebuilt for pharmacy environments, providing unparalleled performance and workflow adaptability. n Pharmacy Supplies: With a comprehensive selection of pharmacy supplies, we stock those essential items that your pharmacy needs. Explore our inventory of prescription pads, thermal transfer ribbons, mortars and pestles, scales, hanging prescription bags, LTC medication carts, and cold or heat seal equipment and accessories. Don’t see the pharmacy supply you need? Just ask us, and we’ll find it.
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Is your pharmacy looking for NEW CUSTOMERS? Have your pharmacy participate in the growing animal pharmacy market projected to be over $15 billion dollars in 2021. Your pharmacy can provide its customers savings resulting in reduced prices and with greater convenience than traditional sources. Never any fees or monthly charges to be a member of Animal Med Express! Did you know that Wholesale Orders can be placed online through your retailer login? This simplifies the Wholesale Order process for you and reduces the amount of time required to have your order processed! Contact us for more information or to setup an account. Contact Us: sales.info@animalmedexpress.com | (615) 538-1424
• Animal Prescription, OTC and Nutritional products, FDA and EPA Approved as required. • Receive the order at your pharmacy counter with existing staff – our web interface makes it easy to order products. • Did you know that 68% of US Households (your customers) own at least one pet? Provide them pet meds from their trusted pharmacist – YOU!
• The monopoly of the vet selling animal prescriptions has changed! 42 states now have laws requiring the vet to issue a script to the animal owner. • Typical margins for your pharmacy are in the range of 20-30%! • Animal Med Express provides an extensive inventory of pet medications, OTC products and Nutritional Supplements.
Dave Bigoness, President Email: dave@animalmedexpress.com | Office: (615) 538-1424 | Fax: (858) 712-3877
Keep Your Pharmacy Moving You have the power to advance your pharmacy logistics. See how you can simplify the work, reduce costs, and maximize efficiency. DeliveryTrack manages all aspects of your pharmacy’s delivery process – providing audit compliance and peace of mind.
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© 2021 RedSail Technologies, LLC. Integra® is part of RedSail Technologies, LLC. The Integra® word mark and logo and DeliveryTrack® are trademarks owned by RedSail Technologies, LLC.
YOUR IMMUNIZATION SOFTWARE
SHOULD BE YOUR PHARMACY SOFTWARE.
Liberty Software is ready to help your pharmacy make immunizations simple and automate mundane record keeping tasks. Streamline immunization workflow and demystify immunization billing with tools that are built into our pharmacy management platform. • One-step simplified immunization billing • Patient immunization and appointment scheduling • Automated immunization registry reporting included with no additional monthly cost • Flexible and powerful immunization workflow setup • Outbound patient communication • Dose management for multi-dose immunizations • And, of course, eCare plans for immunizations
PHARMACY SOFTWARE FOR
PHARMACY SUCCESS View a demo now at www.libertysoftware.com or call us at 800-480-9603