20Ways Spring Retail 2021

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IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Spring 2021

Community • Specialty • LTC

20 Unique Products & Services

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Drug Distributors & Wholesalers Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 50

8 Thought Leader Videos

Eight Video Series Including Micro Merchant Systems, SPARx, ARxIUM, and Mission Critical Delivery Solutions

page 30

First Financial Bank Case Study First Financial Bank PPP Loan Supports Creekside Pharmacy During Pandemic page 38


SELLING YOUR PHARMACY?

ONE FREE PHONE CALL COULD SAVE YOU $300,000 OR MORE. Do NOT discuss the sale of your pharmacy with a chain, wholesaler, or independent buyer without a free, no obligation consultation.

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CONTACTED BY A CHAIN? CALL ME FOR A FREE CONSULTATION.

© 2021 Pharmacy Consulting Broker Services.


Now more than ever, you need a distribution partner you can rely on to navigate a rapidly changing healthcare environment — a partner who understands how to solve extraordinary problems, remain agile in the midst of unprecedented disruption and stay focused on what really matters: improving patients’ lives and well-being. At Cardinal Health, this mindset is what fuels our industry-leading supply chain and suite of customizable solutions, and it’s why we start every day focused on how to reach even better. Count on us for reliable access to product, order consistency and delivery efficiency, because the stakes are too high to accept anything less.

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© 2021 Cardinal Health. All Rights Reserved. CARDINAL HEALTH, the Cardinal Health LOGO, and ESSENTIAL TO CARE are trademarks of Cardinal Health and may be registered in the US and/or in other countries. Lit. No. 1PD21-1345949


O UR T E S T, YOU R CU RE ...

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Contents Drive

Revenue and Results for Your Pharmacy

SPARx provides expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream.

Financial Opportunity Analysis

Pharmacy Operations

Accreditation

LDD and Payor Access

contactus@cpspharm.com | 800.968.6962 | www.cpspharm.com/sparx

SPARx Advances Ambulatory and Specialty Pharmacy to Drive New Revenue

Realize new levels of success in your ambulatory and specialty pharmacies with bestin-class processes, software, and experience that ensures your long-term success.

www.rm-solutions.com

For more than 20 years, RMS has been helping hundreds of pharmacies become more profitable and customer centric. Your turn.

PHARMACY SUCCESS

Pharmacy Software helping community pharmacies enhance patient care, increase patient safety, and improve profitability. FLEXIBLE PHARMACY WORKFLOW

EXTENSIVE REPORTING AND DATA MINING

PROFIT AND INSURANCE AUDIT PROTECTION

PATIENT ADHERENCE AND PERFORMANCE DASHBOARD

MODERN PAYMENT PROCESSING INCLUDING EMV

FRONT END INVENTORY MANAGEMENT

TEXT, EMAIL, AND VOICE PATIENT MESSAGING

MEDICATION THERAPY MANAGEMENT

ADVANCED BIN MANAGEMENT

INTEGRATED FACTS AND COMPARISONS

SIMPLE DRIVE THROUGH SOLUTIONS

DELIVERY AND REMOTE SIGNATURE MANAGEMENT

CLOUD POWERED MULTI-STORE MANAGEMENT

PHARMACIST DRIVEN ECARE PLANS

COMPOUNDING TOOLSET

PRESCRIPTION READY BOARD

MEDSYNC AND REFILL MANAGEMENT

DIRECT SECURE MESSAGING

INVENTORY CONTROL MADE EASY

ADVANCED SECURITY INCLUDING FACIAL RECOGNITION

Become more profitable and customer-centric with RMS’ holistic point-ofservice-based approach.

Call us today at 1-877-RMS-1060 Join us each month for our CLIMB Webinar Series where we give every pharmacy the opportunity to learn and grow with some of the industry’s very best. Learn more and register today at www.pharmacyclimb.com.

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PHARMACY SOFTWARE FOR

Discover the RMS Difference

page 29

Pharmacy Software for Pharmacy Success by Liberty Software

A pharmacy management solution that helps community retail pharmacies enhance customer service, improve profitability, and increase patient safety.

Thought Leader Video Series

View a demo now at www.libertysoftware.com or call us at 800-480-9603

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SPRING 2021

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demonstrate your commitment to quality pharmacy Achieving ACHC Accreditation certifies your dedication to delivering a higher level of care and consistent, reliable services. ACHC standards focus on continuous quality improvement and keep your pharmacy aligned with the latest industry regulations and payor requirements.

pharmacy accreditation services Ambulatory Infusion Center

Infusion Pharmacy

PCAB Accreditation

Long-Term Care Pharmacy

Specialty Pharmacy

Mail Order Pharmacy

» With DMEPOS

» Non-Sterile Compounding (Ref. USP <795>)

Infusion Nursing

» Without DMEPOS

» Sterile Compounding (Ref. USP <797>)

experience the achc difference Exceptional, Personal Assistance

Industry-Expert Surveyors

Collaborative, Educational Survey

Inclusive Pricing

See how ACHC can help you confidently meet your business goals.

achc.org

(855) 937-2242 x458

customerservice@achc.org


Precise temperature control to maintain vaccine integrity

Each year, vaccines ruined by accidental freezing or exposure accounts for millions of dollars in inventory loss. Follett highperformance refrigerators and freezers provide the confidence that comes with unmatched precision in temperature control. Our advanced ducted air-distribution system is coupled with a robust suite of features designed to monitor and protect your vulnerable medications and vaccines. Learn more of the benefits that only Follett refrigerators can provide at www.follettpharmacy.com


WE’RE COMMITTED TO YOUR GOALS First Financial Bank is proud to partner with over 50 different pharmacy organizations! We want to know you and your story, so we can deliver a customized solution to help you accomplish your goals. Your loan officer will be your contact from start to finish. Reach out to us and we can start building your dream today!

Drew Hegi, MBA Loan Officer Pharmacy Owner (601) 594-6237 dhegi@ffb1.com

Bob Graul R.Ph, MBA Business Development Consultant (619) 993-3096

Bo Garmon Loan Officer (479) 856-3001 bgarmon@ffb1.com

Larry Alexander Managing Director (832) 244-9656 lalexander@ffb1.com

Year Old National Lender

@PharmacyLender

Years of Pharmacy Experience

Committed To Community Pharmacy

Member FDIC | Equal Housing Lender


Contents B:9" T:8.5" S:7"

DOSIS Systems — Fully-Automated Blister Card Production With Patient Safety in Mind

Flexibility is Key in a Post COVID Environment We’ve changed the playbook when it comes to adding automation to your pharmacy.

From integrating your

DOSIS Systems offers a monthly

Pharmacy Management

subscription that allows you to

configured to what works best in

Software to understanding

have the assurance that

your pharmacy. No major buildout is

your pharmacy’s physical

automation is right for you and

required. Have peace of mind that

layout - DOSIS Systems builds

your team. Ultimately, we work to

as your pharmacy grows, our system

a system specific to your

add value to your pharmacy every

is easily reconfigurable to fit your

pharmacy’s needs.

month.

workroom needs.

We’d love to give you a demonstration!

Seeing is believing with the DOSIS System. We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.

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S:9.375"

Pricing

Each Tower is approximately the size of a vending machine and can be

DOSIS Systems uses a handsoff, fully-automated filling, sealing, and printing system. The result is increased efficiency in the pharmacy while delivering the right product to the patient every time.

T:10.875"

Workflow

Configuration

IMPORTANT SOFTWARE.

B:11.375"

DOSIS Systems Gives Your Pharmacy Options

BestRx Pharmacy Software — The Best Choice in Pharmacy Management Software

VITALLY

ALIGN WITH TECH THAT WILL BOOST YOUR BUSINESS. Growth is the life's blood of any pharmaceutical business. And with BestRx's innovative software, you can streamline workflows, save time, eliminate confusion and focus on what really matters: fostering customer relationships, securing long-term success—and growing your business. FIRST-TO-MARKET FEATURES

EASY TO USE PLATFORM

#1 IN SOFTWARE SUPPORT

At The Heart of Growth

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For print inquiries, contact atsikretsis@twoxfour.com

Final Output 100% Team Bleed 9" w x 11.375" h Account Manager NL Trim 8.5" w x 10.875" h Creative Director MV Safety 7" w x 9.375" h Copywriter JM Production Artist JC File Name RX-25833_PrintAd_Vitally_8-5x10-875_v2.indd Document Path Jennifer C:Users:jcoffey:Deskt...PrintAd_Vitally_8-5x10-875_v2.indd Version # 2 Links Fonts Date Created 2-18-2021 2:36 PM Bestrx_Heartrate_jd_wip2.tif (CMYK; 877 ppi; 34.2%), Monitor_wip3_ Slug Font Myriad Pro Family Saved 2-18-2021 2:39 PM sl_reverse.tif (CMYK; 1146 ppi; 26.18%), BestRx_Logo_CMYK.eps Aaux Next (Black, Medium) (13.6%), RX-25008_Icon_First.eps (29.12%), RX-25008_Icon_EasyUse. Printed 2-18-2021 2:39 PM eps (65.46%), RX-25008_Icon_CustomerService.eps (26.93%) Print Scale None BestRx Phase III Job # RX-25833 Print Ad, 4/C, Bleed, Publication

Inks Cyan, Yellow,

BestRx delivers the best value with easy-to-use, complete pharmacy management software solutions that can be tailored to the needs of independent community pharmacies.

Magenta, Black

InDesign 2020 Notes None

Adaptable

Portable

Efficient Convenience and Access

Privacy and Comfort Welcoming ambiance using privacy glass doors and panels. Sound absorbing décor fabric panels to maintain patient confidentiality.

Place rooms near check-outs for easy access with transactions, inoculations or conversations with clients and RX staff.

Uniweb’s Consultation & Immunization Rooms Unlimited Sizes and Configurations!

Pop-Out Consult Simple, cost-effective, portable ADA spaces. Complete flexibility! Install virtually anywhere to allow for customer comfort and privacy.

The beauty of Uniweb’s craftsmanship... As your needs change, so can your space!

With increased need for vaccinations, having portable and private consultation and immunization spaces is vital. Let Uniweb help you create a complimentary and inviting climate for your customers. customers.

800.486.4932 uniwebinc.com

Adaptable Consultation and Immunization Rooms Expertly Crafted by Uniweb, Inc.

Case Study: First Financial Bank PPP Loan Supports Creekside Pharmacy During Pandemic

C AS E S T U DY FIRST FINANCIAL BANK PPP LOAN SUPPORTS CREEKSIDE PHARMACY DURING PANDEMIC BACKGROUND AND INTENDED OUTCOME

Uniweb designs and manufactures practical, portable, and flexible modular rooms and consultation spaces delivering maximum work-flow and efficiency. Room sizes, aesthetics, and equipment configurations are limitless!

Creekside Pharmacy is a well-established independent pharmacy that serves the Santa Rosa community. Tony Ibrahim, new owner, continued that dedication when he purchased the pharmacy in 2017. The decision to buy the pharmacy meant loans. Pharmacy financing can be problematic due to lack of collateral and the need for cash for inventory. What eased his worries were the insights of Drew Hegi, loan officer at First Financial Bank (FFB). Together, they conducted a cost-benefit analysis, examined clinical requirements, and assessed the state of business operations. With that knowledge, Drew refinanced a loan for Tony with terms that supported his future vision.

Tony Ibrahim Owner, Jafa Pharmaceuticals, Inc. dba Creekside Pharmacy

From First Financial Bank

“Drew understood where I was coming from and where I wanted to go,” said Tony. “What I appreciated the most was how available Drew made himself to me during the process. He understood pharmaceutical inventory and capital requirements. Our conversations and his expertise solidified my decision to refinance with FFB.” FFB understands the challenges of an independent pharmacy owner. They are a preferred Small Business Administration (SBA) lender offering financing solutions for pharmacy owners. They have provided more than $300 million in pharmacy loans. FFB’s years of pharmacy experience (RPh, current, and former owners on the team) provided Tony with relevant, industry-specific expertise to fuel his vision. "I’ve operated other businesses and have success in start-up pharmacies. Creekside was my first time buying an established pharmacy,” said Tony. “The loan from FFB provided better terms for the improvements needed to ensure the success of Creekside." With the funding, Tony focused on efficiencies and personalized approaches to the existing and new customer base, resulting in a 35 percent increase in prescriptions. He extended services that pleased community members. The next two years were growth years for the pharmacy. And all signs pointed to a strong 2020, but then the pandemic hit. His new goals quickly pivoted to keep Creekside open, pay employees, and help the community with COVID-19.

www.ffb1.com

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20Ways MISSION To educate pharmacy management on products and services that serve to improve patient care or improve a pharmacy’s financial bottom line, while distilling and presenting this relevant information via 20 product profiles.

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QUARTERLY ISSUES Spring 2021

Winter 2020/ 2021

Spring 2021

&

Community • Specialty • LTC

Winter 2020

Fall 2020

20 Unique Products & Services

ucts & Services

patient Guide, and More orpage increase Leaders Buyer’scare 64 profitabilit

Micro Merchant

y.

& Products

Solutions, Delivery Industry Critical Expert Q&A, Market SPARx, Mission Systems, and MoreLeaders Buyer’s Guide,

8 Thought Leader Videos

page 36

C O N TA I N M E N T Summer 2020

Health System

Infusion

Pharmacy Consulting Broker

Discover 20 products and services that will help your pharmacy improve patient care or contain costs.

Eight Video Series Including Comprehensive Pharmacy Services – SPARx, ACHC, Micro Merchant Systems, and Parata page 30

Services

2 Case Studies

page 20

4 Case Studies

TouchPoint Medical

page 79

QS/1 and Temptime

Care Services, Medicine Shoppe Noritsu Pharmacy Automation, International, and Temptime

Community • Specialty • LTC & Health System • Infusion

20 Unique Products & Services

Drug Diversion & Opioid Stewardship

page 50

page 46

SpecRx

ARL Bio Pharma, and Medical Packaging Inc.,

page 38

&

PHARMACY COST

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

8 Thought Leader Videos

Thought Leader Videos 9 Case8Studies

First Financial Bank PPP Loan Supports Creekside Pharmacy During Pandemic

PATIENT CARE

Multi-Dose Packaging Systems and Resources Industry Expert Q&A, Market Leaders Buyer’s Guide, and More

and More

Data Systems, SentryVideo Medacist,Eight Series Including Parata, PharmaLink, More Swisslog, GSL Solutions, and Sentry Data Systems, Charles River, and

page 28

First Financial Bank Case Study

Community • Specialty • LTC

I M P R O V I N G

Community • Specialty • LTC

Cannabidio Leaders l (CBD) 8 Thought Resources

Eight Video Series Including Micro Merchant Systems, SPARx, ARxIUM, and Mission Critical Delivery Solutions

Summer 2020

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

Infusion

Discover 20 products m Transfer Device) and services that CSTD (Closed-Syste will help your rs Products and Manufacture pharmacy improve

Industry Expert Q&A, Market

page 50

Issue Focus: Retail, Specialty, & LTC Issue Frequency: Spring, Fall, & Winter Circulation Per Issue: 28,500+ 18,000+ Owners (Independents) 1,500+ Long-Term Care Pharmacies 2,500+ Retail Chain Executives 2,500+ Industry Executives 2,000+ Trade Show Handouts

Winter 2021

and services Discover 20 products pharmacy improve that will help your costs. patient care or contain

Discover 20 products and services that will help your pharmacy improve patient care or increase profitability.

Community • Specialty • LTC

Health System

I TA B I L I T Y

20 Unique Products 20 Unique & Services Prod

20 Unique Products & Services

Drug Distributors & Wholesalers

Issue Focus: Hospital & Infusion Issue Frequency: Summer & Winter Circulation Per Issue: 12,200+ 6,500+ Hospital Directors 2,200+ Clinical Consultants 2,500+ Industry Executives 1,000+ Trade Show Handouts

OVING PAT I E N T C A R E

T & CPOHS A PHARMACY RMACY ENT C O N TA I N P RMO F

Industry Expert Q&A, Market Leaders Buyer’s Guide, and More

2021 CIRCULATION

Fall 2020

N G I M P R O VI IM P R RE PATIENT CA

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

Community • Specialty • LTC

Industry Expert Q&A, Market Leaders Buyer’s Guide, and More page 46

8 Thought Leaders

ARxIUM, Sentry Data Systems, Comprehensive Pharmacy Services, ACHC, Parata, and More page 32

3 Case Studies

Comprehensive Pharmacy Services, Charles River, and GSL Solutions

Health System • Infusion

Visit 20Ways ONLINE at RXinsider.com/20Ways

SPRING 2021

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The Dexcom G6 Continuous Glucose Monitoring (CGM) System is available through a pharmacy wholesaler.

1

Dexcom G6 is the first and only integrated continuous glucose monitoring (iCGM) system that supports insulin-using patients ages 2 years and older with real-time glucose readings, a predictive alert, and customizable remote monitoring options. Dexcom G6 is indicated as a replacement for fingersticks* for diabetes treatment decisions.

1

2

3

*If your glucose alerts and readings from Dexcom G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions.

3

2

Order information PRODUCT COMPONENTS

PRODUCT NDC CODE

QUANTITY

REFILLS

1. Dexcom G6 receiver

08627-0091-11

1

1 year

2. Dexcom G6 transmitter

08627-0016-01

1

3 months

3. Dexcom G6 sensor

08627-0053-03

1 box

30 days

(3 sensors per box)

Please contact your pharmacy wholesale partner to order or visit provider.dexcom.com. BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms or expectations or you’re taking over the recommended maximum dosage amount of 1000mg of acetaminophen every 6 hours, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency. Dexcom is a registered trademark of Dexcom, Inc. in the U.S., and may be registered in other countries. ©2020 Dexcom, Inc. All rights reserved. LBL020381 Rev001


Medi-Dose

EPS ...thE right PrEScriPtion for PharmaciStS ®

EPS

High quality, safe and effective products for medication administration, preparation and dispensing...in stock for fast shipment worldwide.

Unit Do s Bar Co e, ding, Pharm a Nursin cy & g Supp ly Expert s!

Priced low and ready to go! • Medi-Dose® Solid Oral Unit Dose Packaging • TampAlerT ® Liquid Unit Dose Packaging • MILT ® Software for Medication Identification and Bar Coding • LiquiDose® Labels • IV Additive Disposable Accessories • Steri-Dropper ® Sterile Ophthalmic Dropper Bottles • Compounding Products • Cleanroom Supplies • Ophthalmic Practice Accessories • Resealable and Ultraviolet Inhibitant Bags • Tamper-Evident Products • Bottles, Vials and Containers • Operating and Procedure Room Accessories • ShrinkSafe® Bands and Safety Products • Tapes and Labels • Maternity and Laboratory Products • Record Keeping and Identification Products • Storage and Transport Products

Visit our website for our EZ order system!

EPS

®

Exceptional Products and Service A Member of The Medi-Dose® Group

800.523.8966

MediDose.com

® ®


It’s 3 AM!

Do You Know where Your Drivers Are?? Stuff happens on the road, and eventually you get that 3:00 AM call. There is a better way!

Pure Logistics

24/7 Tracking technology PLUS an experienced dispatch team… All While Keeping Your Existing In-House Drivers!

With over 100 years of combined logistics and delivery experience, Mission Critical now offers a pure logistics solution for the pharmacy that maintains their own delivery drivers. State of The Art route tracking technology, along with the experienced staff to dispatch, track and monitor your delivery drivers – real time – 24 hours a day – 7 days a week!

Peace of mind for your customers, your drivers, and for you and your staff.

All at an affordable price.

n n

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Facilities Notified of Delays Delivery Incident Reporting Live & Historic GPS Tracking Daily On-Time Statistics

Brought to you by the leaders in specialized logistics for LTC-Pharmacy.

When failure is not an option.

Contact us today! 1-866-717-5029 • Email: solutions@mc-purelogistics.com

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Mission Critical PureLogistics has you covered!


Contents

Policy & Procedure Templates

Self-Assessment Checklists

Our simplified approach, developed by TCT over 25 years ago, is designed to save YOU time and money. Simplification does not mean compromising quality. The fact is TCT patientcentric standards are what set us apart and deliver on our promise to every DMEPOS and Pharmacy provider: Accreditation. Simplified.

While others will proclaim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary. They choose TCT.

Renewing in 2021? Talk to one of our full-time Advisors today. TheComplianceTeam.org | 215-654-9110

TCT-004c 20 Ways Full-Pg Ad_FFO.indd 1

2/23/21 4:11 PM

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10-Day Pay by Return Solutions Offers the Fastest Reimbursement Available

Return Solutions’ 10-Day Pay is the fastest expired pharmaceutical reimbursement program in the industry.

DRUG DISTRIBUTORS & WHOLESALERS

DRUG DISTRIBUTORS & WHOLESALERS

Q&A

&A ALE RS Q

DMEPOS and pharmacy providers count on The Compliance Team to save time and money.

Survey Benchmarking

Choose to be Exemplary make the switch to The Compliance Team

DRUG DI S T RI BUTORS & W HOL E S A L E R S B u y e r ’ s G u i d e

Convenient Webinars

LES TOR S & WHO

Phone Call Preparation

RIBU DRU G DIST

Accreditation. Simplified. Choose to be Exemplary. The Compliance Team

Accreditation. Simplified.

Buyer’s Guide American Health Packaging 2550-A John Glenn Avenue Columbus, OH 43217 (800) 707-4621 www.americanhealthpackaging.com

KeySource 7820 Palace Drive Cincinnati, OH 45249 (800) 842-5991 www.keysourceusa.com

have to take

into account

Industry Expert Q&A, Drug Distributors & Wholesalers Market Leaders Buyer’s Guide, and more.

Safeway Distributors, Inc. (SWDRx) 15851 SW 41st Street, Suite 600 Davie, FL 33331 (877) 651-2373 www.swdrx.com

Inc. AmerisourceBergen Masters Pharmaceutical Pharmacy, 1300 Morris Drive 3600rban Pharma Way r of Subu rsity os, RPh, Owne MCPHS Unive Chesterbrook, PA 19087 Mason, OH 45036 las Shan idate 2021, Nicho (610) 727-7000 Pharm D Cand (800) 982-7922 sa Stewart, www.amerisourcebergen.com/abcnew www.mastersrx.com Melis be

would how much we we wholesaler, but

we different BluPax Pharma PBA Health not only do drug from a n. le Parkway, Unit 1 by buying a generic ual obligatio multip 160 Raritan Center 6300GCR Enterprise Road saving contract our ages of using in mindKansas ? the advant Edison, NJ 08837 City, MO 64120 have to bear Q. What are s? primary vendor tion (732) 902-6760 (816) 245-5700 t from this proces versus one or an interrup wholesalers a drug shortage able to benefi ers to tswww.pbahealth.com www.blupaxpharma.com using multiple When there’s more wholesal Q. Are patien the process of • Availability: the choice of g their benefit from

South Pointe Wholesale, Inc. 321 Matthews Mill Road Glasgow, KY 42141 (866) 541-4995 www.southpointe.us TopRx 2950 Brother Boulevard Bartlett, TN 38133 (800) 542-8677 www.toprx.com

we have of drug supply, the product. choice to Health odds of receiving Cardinal theDistribution to have increase the the ability 7000 Cardinal best cost-toon: We gain thePlace and optimize • Price Comparis drug prices Dublin, OH 43017 compare different (614) 757-5000 ratio. reimbursement

of obtainin can definitely Yes, patients a higher chance ers. we have more wholesal PD-Rx Pharmaceuticals, Inc. VistaPharm or because wholesalers ble from one the it’s unavaila N. Ann Arbor have been recalled and 630 Central Avenue when 727 medication losartan our main New Providence, NJ 07974 lots of City, Oklahoma OK 73127 , specific time now from For example order for some back299-7379 of other NABP (877) 437-8567 on(800) drug has been to have the option patients www.vistapharm.com been valuable www.cardinalhealth.com/en.html haswww.pdrxpharma.com to supply our to use wholesaler. It to continue n come about ers to be able decisio wholesal the care. certified Q. How did any gaps in their EzriRx Willow Birch Pharma alers? without having PharmSaver (formally VAWD multiple wholes certified me 2360 Route 9, Suite 3 #171 600 Broadway, Suite A 447 County Road 303, Suite B NABP ionable overco using multiple The unconsc obstacle to years We began bigges Tomsago. River, NJ 08755 sement Lynbrook, NYt 11563 Taylor, MS 38673 the ers about five ion reimbur Q. What is (516) 374-0920 ? s) prescript (718) 502-6610 certified) wholesal this daily (877) 751-0299 ring prices easier to cy benefit manager takes to perform when compa It’s so much www.ezrirx.com www.pharmsaver.net PBM (pharma time that it this process. compare prices, www.willowbirch.com with the low obstacle is the for starting process. To unfortunately, The biggest is the reason very tedious vendor but, with your ID stay alive as manual and one primary er’s website if we want toInc. duty. It is a R&S Northeast, order from not reality FFF Enterprises, LLC sements At the end of into every wholesal rates, that’s PBM reimbur every drug. need to log The y. search you of reimbursement ally costs. 44000 Winchester Road 8407 Austin Tracy Road , and individu excessive number dent retail pharmac drug actually up with an and passwordFountain Run, what theCA a small indepen end42133 92590 to contact thanTemecula, on time. Many inevitably KY drugs are less month you this issue was and then pay of each resolve of certain timetrack to that (800) 843-7477 (800) 262-7770 this ts to keep However, that was taken keep up with appeal form. billing statemen The first step the staff to sement www.fffenterprises.com www.rsnortheast.com d the don’t have submit a reimbur id reimbursements remaine independents the PBM to ers in underpa ping task. ears and the multiple wholesal consuming bookkee utilizingRx fell on deaf s. PBM began Hercules SafeChain Solutions, LLC this proces then that we at or below the us a priceBoulevard same. It was concern with charge 27 Seaview 822 Chesapeake Drive to be a big one that would order to find Q. Time seems Port Washington, NY 11050 Cambridge, MD 21613 rate. find the time? process when reimbursement How do you (212) 390-8577 (855) 437-5727 and time-consuming lming through each e wholesalers? an overwhe wholesaler www.herculesrx.com from multipl Well, it is www.safechain.com from each to save? to speed up do you buy ordering able able are and often you Q. How comparing ways that we money are price marketplace One of the how much serves as a drug week and perform separate website. On average, out this ts six days a a website that 30% to carry using up shipmen by that save is ies receive the process been able to om. We order and several compan basis. We have cy we use EzriRx.c ers. task. Yet, ordering . There are on a daily this Idaily 52 S Pperform R I N G 2ing 021 R E TA I L / C O Mbecause M U N I T Y • platform S P E C I A LT Y • LT Cat Suburban Pharma comparisons wholesal here process represents 20 of a drug by function, but engine that on the cost name or remains a strategic ce ratio (GCR) y is a search by the drug wholesalers complian This compan search a drug prices from multiple the generic allows you to abide by our the different to stay within lly, we must Their website eously compare we also have ers. Specifica then simultan drugs to brand our wholesal NDC, and ratio of generic among all of sons, regarding the price compari wholesaler contract when performing these ly drugs. So, essential

50

SPRING

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Y • LT C

Strategic Purchasing and Operations Improvement Solutions by Innovatix

Providing a Clear Path Toward Operational and Financial Excellence

Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.

Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care. Our suite of pharmacy operations improvement programs provides solutions in the following areas:

Accreditation

Medicare Part D reimbursement

Pharmacy credentialing

NEW: USP <800> compliance

Pharmacy operations support

To join our GPO or to learn more about our suite of pharmacy operations improvement programs, innovatix.com, email

visit us at call

info@innovatix.com, or

(888) 258-3273.

page 45

Health Care Logistics® — Your Single-Source Resource for Hard-to-Find Pharmacy Solutions

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Pharma Logistics Delivers Credit, Compliance, and Convenience to Improve Profitability

Pharma Logistics.

The Reverse Distribution Experts.

What Can Pharma Logistics Do For You? Pharma Logistics gets you credits for expired pharmaceuticals and keeps you compliant with all state and federal regulations, allowing you to focus on what matters most…your patients. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:

Rapid Credit

Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care.

Receive credit within 14 days.

Pharma Logistics is your reliable partner in pharmaceutical reverse distribution.

clean

Onsite Service

Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.

Box & Ship Service

Manually pack and ship your own returns with prepaid labels and boxes.

Drug Take Back

A medication disposal program that keeps your community safe and complies with the requirements of the DEA Secure and Responsible Drug Disposal Act.

Pharma Waste

An eco-friendly, compliant way to properly dispose of pharmaceutical waste. Accepted non-hazardous waste includes repacked medications, compounded pharmaceuticals and IV solution bags.

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Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.

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Temptime Temperature Intelligence® Solutions — Monitoring Devices and Integrated Solutions for Medication Shipments, Storage, and Pharmacy Facilities

TEMPERATURE INTELLIGENCE®

Monitoring solutions to maintain the vaccine cold chain Get visibility into medication temperatures onsite and in transit Keeping refrigerated medication—including COVID-19 vaccines— within the right temperature range is critical for maintaining their efficacy. That’s why CDC guidelines recommend using digital data loggers to monitor temperatures as vaccines travel to patient administration sites. Temptime’s S-400 electronic temperature sensors capture the temperature data you need, 24/7, while also alerting you to excursions. Learn more about how Temptime can help you preserve valuable vaccine supplies and meet CDC guidelines: temptimecorp.com/vaccine-monitoring

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Medi-Dose, Inc./ EPS, Inc. Your Community Pharmacy Supply Experts

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page 49

page 59 SPRING 2021

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Choose to be Exemplary make the switch to The Compliance Team Our simplified approach, developed by TCT over 25 years ago, is designed to save YOU time and money. Simplification does not mean compromising quality. The fact is TCT patientcentric standards are what set us apart and deliver on our promise to every DMEPOS and Pharmacy provider: Accreditation. Simplified.

While others will proclaim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary. They choose TCT.

Renewing in 2021? Talk to one of our full-time Advisors today. TheComplianceTeam.org | 215-654-9110



Contents Returns, Quality, Innovation

Returns

Credits

Disposal

Recalls

PharmaLink’s customer-first policy simplifies the return process and offers unparalleled quality and compliance.

With PharmaLink you: • Choose on-site or mail-in services nationwide • Experience one week processing time • Obtain maximum credit recovery • Gain real-time inventory and credit insights • Ensure safe and compliant disposal • Create custom reports and analytics

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Expect More. Stress Less. SafeChain provides wholesale solutions that give your business the opportunity to be even more successful.

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Safe Chain delivers the support and pharmaceutical care you need when your patients need you most, safely and securely through our supply chain.

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2021 © PharmaLink

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Smart Solutions to Drive Your Pharmacy’s Growth & Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps Community Pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients.

Custom Medication Savings Card Tailored for community pharmacies. Approved with all PSAOs and accepted at virtually all pharmacies. Supports ongoing revenue share plus dispensing data from your local market area to help grow your business. Program is 100% free of charge! www.BonaRx.com/free

Telemedicine Solution Helping patients access over 5,000 U.S. based physicians 24/7, from any mobile device, in under 10 minutes or less. Enables pharmacies to provide a cost-effective health care plan for those that are insured, underinsured or uninsured. Revenue share system drives patient loyalty to your brand. Also includes Discount Dental, Vision, Lab and imaging discount. www.AlereRx.com

Patient Communication System (2-way SMS, MMS, Voice and Fax) Educates, informs and reminds patients in the most efficient and cost-effective way with a 95% open rate within 3 minutes. FastQuoteRx feature facilitates enrolling patients in a Medicare Part D, Medicare Advantage or Medicare Supplement right at the pharmacy. www.RxReach.com

BonaRx | AlereRx | RxReach 866-800-7322 | admin@rxreach.com

Safe Chain Solutions Your Wholesale + WholecareSM Pharmaceutical Distributor

Smart Solutions to Drive Your Pharmacy’s Growth and Revenue, Improve Profitability and Patient Satisfaction

PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate the most innovative solutions.

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44

Your Success is Our Success

YEARS

IN BUSINESS

Optimize your patient-centered pharmacy

Choice of scalable pharmacy systems Exclusive in-workflow MTM, clinical care solution Proprietary pricing solution defends against cash cards

Rx30 and Computer-Rx pharmacy management systems are pharmacy-focused, solution-centric. Solving the needs of pharmacies has been our top priority for 44 years. Patient care is your focus, pharmacy solutions is our focus.

Learn how our integrated, scalable solution suite optimizes your pharmacy.

t. 800-696-8809 w. rx30.com w. computer-rx.com

Transaction Data Systems (Rx30/ Computer-Rx) Pharmacy Software Solutions

Providing innovative, robust, and easy-to-use pharmacy management, point-of-sale, multi-site management, and business management solutions to community pharmacies across the United States.

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page 63

Medication Made Simple — Adherence Packaging From Jones Healthcare Group

Medication Made Simple Did you know blister cards improve adherence rates from 61% to as much as 97%1?

Trade Show & Meeting Calendar

Over a Century Advancing Healthcare Packaging Expertise Integrated into pharmacy automation technology across North America and Europe Reach Serving more than 12,000 pharmacies in 20 countries Partnership World-class in-house graphic design team with global healthcare brand experience can customize packaging and enhance your pharmacy’s brand

Discover a portfolio of single and multi-dose adherence packaging systems that improve patient outcomes and generate new revenue for your pharmacy.

Fully customizable and automationcompatible medication adherence solutions that advance patient outcomes and drive additional revenue for your pharmacy.

1.800.265.1009 • pharmacy@joneshealthcaregroup.com JonesHealthcareGroup.com/Markets/US 1 - https://pubmed.ncbi.nlm.nih.gov/17101639/

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Now, More Than Ever

Dry Ice Critical Vaccine Shipping and Storage Solutions NFC Enabled 3C\TEMP-USB -200°C

TM

Multi-use Dual Sensor Temperature Data Logger, Built-in Probe, and Real-Time LCD Display for Cryogenic Applications. This reliable and cost-effective digital temperature recorder has one sensor for ambient temperatures (-29°C TO +72°C) inside the case, and one external RTD stainless-steel probe that monitors temperatures down to -200°C and up to +300°C. It is ideal for monitoring all of your cryogenically stored stem cells and biologic materials.

CoolBoxus

TM

Features of the 3C\TEMP-USB -200°C • Small Format • Visual Alarms • NFC Enabled • Computer Ready

Insulated Dry Ice Shipping Boxes. Protect your Covid vaccines everywhere in the Cold Chain. CoolBoxus solutions ensure that your Cold Chain is complete from end to end. Reusable CoolBoxus protect products everywhere along the Cold Chain. VIP materials are 10 times more efficient than traditional insulation, maximizing space and minimizing weight and size. Features of VIP Boxes • Use for both active and passive temperature control • Cost effective reusable boxes • Reduce requirement for refrigeration including dry-ice • Maintain temperature stability compared to active refrigeration

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page 77

Medicine-On-Time, A CSS Health Company — Medication Adherence Solutions

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Medicine-On-Time, a CSS Health Company provides compliance packaging products, clinical solutions, and member services that increase patient adherence, lower DIR fees, and add new revenue opportunities to your business.

page 79

PUBLISHER RXinsider, LTD RXinsider CEO: Gregory Cianfarani, RPh DESIGN AND PRODUCTION Design & Layout Multimedia Marketing and Operations

Lora Sosa Eric Simmons Jay DiNardi Samantha Pirraglia Jillian Melly Kristin Fennessey

SALES AND BUSINESS DEVELOPMENT Chris Kolkhorst, Vice President chris.kolkhorst@rxinsider.com Shaun Russell shaun.russell@rxinsider.com Mike Rahme mike.rahme@rxinsider.com Matt Payne matt.payne@rxinsider.com Email sales@rxinsider.com Toll-Free Phone 800.972.2083 Fax 646.329.9766 Website www.RXinsider.com

NOTICE OF POLICY 20Ways is published quarterly by RXinsider LTD, 1300 Division Road, Suite 103, West Warwick, RI 02893. Postmaster: Send address changes to 20Ways/RXinsider, 1300 Division Road, Suite 103, West Warwick, RI 02893. Notification of address change must be made six weeks in advance, including old and new address with zip code. Editorial – views expressed in articles or profiles in the 20Ways are those of the author(s) and do not necessarily reflect the policies and opinions of RXinsider, our editorial board(s), our advisory board(s), or staff. Advertising – products, services, and educational institutions advertised in 20Ways do not imply endorsement by RXinsider.

20Ways is an official publication of RXinsider

GENERAL SUBSCRIPTION INQUIRIES RXinsider LTD c/o 20Ways 1300 Division Road, Suite 103 West Warwick, RI 02893 20Ways Online: www.RXinsider.com/20Ways General Information: 20Ways@RXinsider.com Circulation: See page 7

Copyright © 2021 RXinsider LTD. All rights reserved. Reproduction without permission is prohibited.

SPRING 2021

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LAUNCH First issue of 20Ways SPRING Retail launches.

2011

2015

E X PA N D An additional issue of WINTER launches (Retail). Case studies are added to issues.

VIDEOS

2016

Thought Leader Video Series begin to be featured in the issues.

THEME

2019

LARGEST 20Ways WINTER Hospital becomes largest issue with 20 unique products/ services and nine case studies.

Issues become themed featuring popular market verticals.

2020

2021

A N N I V E R S A RY RXinsider celebrates 10-year anniversary of 20Ways.


IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Spring 2012

Community

Specialty

LTC

PATIENT CA &

PHARMACY CO

C O N TA I N M E Summer 2012

20 Uni Produ & Serv

20 Unique Products & Services

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Fall 2013

Community • Specialty • LTC

I M P R O V I N G PATIENT CARE &

PHARMACY COST C O N TA I N M E N T Winter 2013

Health System

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Fall 2015

Community • Specialty • LTC

Infusion

Spring 2014

20 Unique Products & Services

20 Unique Products & Services

Trade Show Calendar

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y

Pharmacist Jobs

I M P R O V I N G PATIENT CARE &

PHARMACY COST C O N TA I N M E N T Summer 2015

Health System

Infusion

I M P R O V I N

PATIENT CA &

PHARMACY CO

C O N TA I N M E Winter 2014

Health System

20 Uni Produ & Serv

20 Unique Products & Services

Pharmacist Trade Show Calendar

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Spring 2016

20 Unique Products & Services

20 Unique Products & Services

Community • Specialty • LTC

Health System

Community • Specialty • LTC

I M P R O V I N

PATIENT CA &

PHARMACY C

C O N TA I N M E Summer 2016

Health System

20 Un Prod & Serv

20 Unique Products & Services

Pharmacis

Pharmacist Jobs Trade Show Calendar

Trade Show Calendar

RXinsider is celebrating 10 years of producing 20Ways, the publication dedicated to educating pharmacy professionals about products and services IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Spring 2019

Community • Specialty • LTC

20 Unique Products & Services

8

that improve patient care and/or the pharmacy’s bottom line. I M P R O V I N G PATIENT CARE &

PHARMACY COST C O N TA I N M E N T Winter 2019

Health System

Infusion

20 Unique Products & Services

8

IMPROVING PAT I E N T C A R E & PHARMACY P R O F I TA B I L I T Y Winter 2021

Community • Specialty • LTC

20 Unique Products & Services

8

I M P R O V I N

PATIENT CA &

PHARMACY C

C O N TA I N M E Winter 2020

Health System

20 Uni Produ & Servi


Drive

Revenue and Results for Your Pharmacy

SPARx provides expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream.

Financial Opportunity Analysis

Pharmacy Operations

Accreditation

LDD and Payor Access

contactus@cpspharm.com | 800.968.6962 | www.cpspharm.com/sparx


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

SPARx Advances Ambulatory and Specialty Pharmacy to Drive New Revenue Realize new levels of success in your ambulatory and specialty pharmacies with bestin-class processes, software, and experience that ensures your long-term success.

CEO & CPS:

Frank Segrave President: Keith Cook Founded: 1971 Employees: 2,500+ Toll-Free Phone: (800) 968-6962 Address: 655 Metro Place S, Suite 450 Dublin, OH 43017 Website: www.cpspharm.com/sparx

Company Background

Comprehensive Pharmacy Services, LLC. (CPS), one of the nation’s largest providers of pharmacy services, was founded nearly 50 years ago, employing over 2,500 pharmacy professionals, and servicing over 800 hospitals and healthcare providers nationwide. SPARx (specialty and ambulatory pharmacy), a division of Comprehensive Pharmacy Services, is a specialty pharmacy partner that provides expertise in specialty pharmacy, ambulatory, and infusion services. We help clients tackle complex problems through our suite of services across the entire outpatient pharmacy value stream. SPARx helps pharmacy leaders achieve operational excellence, drive clinical quality, attain continuous regulatory compliance, and improve bottom-line performance — all while supporting pharmacy staff, caregivers, and patients.

Product Overview

SPARx provides a comprehensive set of solutions addressing all facets of your outpatient pharmacy ecosystem including retail, specialty pharmacy, and infusion. We are “partners” not “consultants,” and our experience and expertise in commercial, independent, and hospitalowned specialty pharmacies is what differentiates us from our competitors. We provide expertise in specialty pharmacy, ambulatory, and infusion services empowering healthcare organizations to own their own specialty pharmacy and associated revenue stream. n Financial Opportunity Analysis: Financial pro forma that creates a clear picture of the specialty pharmacy landscape at your health system and where there are business and clinical opportunities. n Pharmacy Design and Buildout (Retail, Infusion, Specialty): Design and workflow including automation support and maximization of the size of the building. n 340B Compliance/Optimization: 340B potential and strategy to capture any leakage and/or high-potential clinics possibly qualified. n Staffing/Training: A strategy and plan for on-site and/or remote staffing from implementation through ongoing operations.

n Operations/Software: Implementation of pharmacy management software and development of operational processes including benefits investigation, prior authorizations, clinical patient management, and front-end processing. n Accreditation / Reaccreditation: URAC and ACHC accreditation. n Trade Access: Access to brand names and key decision makers in limited distribution drug networks. n Payor Access: Access to both regional and national network opportunities including any requirements needed, negotiations, and support needs. n Sales and Marketing Services: Successfully build your pharmacy brand and increase your referral base with communications, messaging, collateral, PR, campaigns, videos, whitepapers, etc.

Industry Experience

The CPS SPARx team has over 50 years of experience in the core services we provide. Our operations team brings senior leadership experience from the largest payor-owned, independent, and hospital specialty pharmacies. This includes Optum, ESI, Caremark, MedImpact, Avella, Kroger, Axium, Walmart, University of Chicago, and RUSH Medical Center. This experience allows our operations team to implement the most efficient operations with the latest technology and patient engagement tools. We have built and designed 50+ specialty pharmacies ranging in size from 250 square feet to over 30,000 square feet. In addition to development, our team has managed and built pharmacies with annual revenue between $24 million and $2 billion across multiple disease states. Our accreditation team has experience with over 250 accreditations. We have a 100% success rate and our customers have successfully acquired URAC and ACHC when our accreditation team has participated. The team has also proven results by providing access to the largest payor networks and most challenging limited network products in the market. Our clients have access to over 98% of limited distribution products that are associated with the key disease states of the health system. As well as the key specialty payor networks on both a national and regional level. This includes Optum, Caremark, Humana, BCBS, Aetna, and regional networks such as Navitus. Learn more about SPARx by visiting our website www.cpspharm.com/sparx.

Markets Served

• Hospital Outpatient • Independent Retail • Mail Order • Specialty • Infusion SPRING 2021

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PHARMACY SOFTWARE FOR

PHARMACY SUCCESS

Pharmacy Software helping community pharmacies enhance patient care, increase patient safety, and improve profitability. FLEXIBLE PHARMACY WORKFLOW

EXTENSIVE REPORTING AND DATA MINING

PROFIT AND INSURANCE AUDIT PROTECTION

PATIENT ADHERENCE AND PERFORMANCE DASHBOARD

MODERN PAYMENT PROCESSING INCLUDING EMV

FRONT END INVENTORY MANAGEMENT

TEXT, EMAIL, AND VOICE PATIENT MESSAGING

MEDICATION THERAPY MANAGEMENT

ADVANCED BIN MANAGEMENT

INTEGRATED FACTS AND COMPARISONS

SIMPLE DRIVE THROUGH SOLUTIONS

DELIVERY AND REMOTE SIGNATURE MANAGEMENT

CLOUD POWERED MULTI-STORE MANAGEMENT

PHARMACIST DRIVEN ECARE PLANS

COMPOUNDING TOOLSET

PRESCRIPTION READY BOARD

MEDSYNC AND REFILL MANAGEMENT

DIRECT SECURE MESSAGING

INVENTORY CONTROL MADE EASY

ADVANCED SECURITY INCLUDING FACIAL RECOGNITION

View a demo now at www.libertysoftware.com or call us at 800-480-9603


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Pharmacy Software for Pharmacy Success by Liberty Software A pharmacy management solution that helps community retail pharmacies enhance customer service, improve profitability, and increase patient safety. Founded: 1987 Toll-Free Phone:

(800) 480-9603 Phone: (817) 488-4612 Fax: (817) 488-2861 Address: 3205 E Southlake Boulevard Southlake, TX 76092 Website: www.libertysoftware.com

Company Background

Liberty Software is an independent software company serving retail pharmacies across America. We develop software and technology that helps community pharmacies be successful in today’s marketplace. At Liberty Software we work hard to make sure our pharmacies are satisfied and happy. To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.

Product Overview

Here at Liberty, we believe that we have created a revolutionary pharmacy software platform. Why do we say that? It’s not just the technology, although it is built on Microsoft’s newest technology. It’s not just the feature list, although it is comprehensive. More than anything, we believe that it is the user experience. Prescriptions can be filled quickly and accurately. Many pharmacists have told us it is the easiest system they have ever used.

Features

• Flexible Workflow to Fit Your Pharmacy • Proactive Patient Adherence Tools • Five-Star Dashboard • Auto Refills • Extensive Compounding Toolset • Advanced Bin Management • AWP Reclaim to Rebill Outdated AWP Scripts • Manufacture Coupon Management • Inventory Control Made Easy • Simple Accounts Receivable • Insurance Audit Report • User Customizable Prescription Labels • Monitor DIR Fees • Pharmacy Task Management • Document Management • Flexible DataViews to Drill Down on Data • Integrated Pharmacy Point of Sale • Modern Payment Processing Including EMV and ApplePay • Pseudoephedrine Real-Time Monitoring • Cloud Powered Multi-Store Management

Testimonials

“ Liberty Software is easy to learn, has lots of great user options, and the support is phenomenal!”

How long does it take to teach new employees how to operate your existing pharmacy software? Pharmacies using Liberty have found that new employees can often begin filling scripts immediately, with little to no training. It’s just that simple. A well-designed pharmacy system should make your employees more productive and happier. When you do need help, it’s only a phone call or mouse click away.

Benefits

• Organize Your Pharmacy • Fill More Scripts Without Adding Staff • Improve Customer Service • Streamline Your Workflow • Manage and Improve Profits • Increase Patient Safety

— Brian Erickson, Freedom Pharmacy

“ I have been with Liberty for a number of years and they have kept up with our industry. I would recommend them to any independent.”

— Scott Palmer, A&P Pharmacy

“ We really enjoy the point-of-sale system. It has given us absolute accountability. The delivery features and signature capture has really made life easier for us.” — Bill Mattson, Ballin Pharmacy

Pharmacy Point of Sale Built In

For your pharmacy, point-of-sale software needs to be more than cash drawer management for your front-end. For your patients, it should enable your staff to provide better service. For you, it should result in better accountability, assistance with HIPAA compliance, and improved pharmacy management. These are values that not just any point-of-sale package can deliver. That’s why we developed ours from the ground up, designed especially for community pharmacies’ needs. Liberty’s point of sale is not simply an add-on to your pharmacy system, but a completely integrated solution. SPRING 2021

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www.rm-solutions.com

For more than 20 years, RMS has been helping hundreds of pharmacies become more profitable and customer centric. Your turn.

Call us today at 1-877-RMS-1060 Join us each month for our CLIMB Webinar Series where we give every pharmacy the opportunity to learn and grow with some of the industry’s very best. Learn more and register today at www.pharmacyclimb.com.


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Discover the RMS Difference Become more profitable and customer-centric with RMS’ holistic point-of-service-based approach.

President & CEO: Brad Jones Founded: 1998 Toll-Free Phone:

(877) 767-1060 (360) 438-8276 Fax: (360) 438-8284 Address: 4535 Lacey Boulevard SE, Lacey, WA 98503 Website: www.rm-solutions.com Phone:

Company Background

Founded in 1998 with a mission to help pharmacies understand and use technology-based tools to run a successful business, Retail Management Solutions is now one of the most respected POS providers in the industry. RMS has always been at the forefront of pharmacy industry innovation. RMS customers were the first in the nation to have electronic signature capture, and the pharmacy interfaces formed an industry-standard that remains in use today. RMS was also the first to offer mobile solutions for pharmacies, creating the opportunity for pharmacies to expand services to curbside pickup and home delivery. Today, the list of RMS innovations is constantly growing. But we know it takes more than software or hardware to run a successful pharmacy. We’re constantly striving to help our customers become more customercentric and more profitable with our comprehensive solutions and turnkey training programs.

Product Overview

RMS is not a point-of-sale company. We consider ourselves a pointof-service company. A seemingly small distinction, but one that makes a world of difference. Our holistic approach is composed of four major components: software, hardware, training, and support. Each component plays an important role. n Software RMS’ software solutions are comprehensive, scalable, flexible, and easy to use. Our software programs and over 30 pharmacy system integrations go beyond the basics of what you might expect from a POS system. The latest POS solutions from RMS includes our NutriButler program. NutriButler is built to improve customer centricity and profitability with integrated therapy recommendations based on prescription induced nutrient depletion. WillCall by RMS saves time, and your wallet by using built-in functionality to batch multiple prescriptions into a single bag. Scan a single barcode at checkout for faster transactions and no left behind prescriptions.

SafeSign is a new way to capture signatures using your customer’s smartphone. This contactless solution keeps patients and staff safe by eliminating the use of the signature capture device. These new innovations expand on more traditional, but still valuable POS options. Integrated Customer Loyalty aids you in strengthening customer relationships, including advanced promotion and reward options that you can customize to suit your needs. You can also support charitable giving easily through any RMS system, strengthening your ties with the community you serve. Streamlining pharmacy operations is no small task. Point-of-sale applications extend beyond the customer interaction to help you run your business more efficiently. For pharmacies managing retail departments, RMS’ inventory management solutions open the door for advanced management of front-end products. Wholesaler interfaces allow automated price updates and a streamlined purchasing and receiving process. Integrated shelf labels keep your shelf prices and system prices in sync. And advanced product reporting can help you reduce overhead costs by identifying products that aren’t selling, enabling you to take a more agile approach to the products you carry and make the most of your retail space. A host of additional reports, both canned and customizable, are also available from cash management, to employee performance, to A/R balances, and more. RMS systems give you the data you need to drive important decisions and run a more profitable and efficient pharmacy. n Hardware Our flexible hardware options mean that there’s an option for every scenario. Sales can be processed in many different ways to meet the unique needs of your pharmacy. Whether you need standard retail lanes, an option for drive-thru payments and signatures, curbside pickup solutions, or an easy way to track home deliveries, you can mix and match to create the perfect modern technology scheme. n Training RMS’ training programs are tailored to the needs of your pharmacy. In addition to product training and expert implementation, customers can choose one of our outcome focused approaches. RMS Boost focuses on ways to make your pharmacy more profitable and the RMS Care training program puts an emphasis on customer-centricity. If you’re not sure where you’re at, the CLIMB checkup will help you evaluate and create a road map to reach your goals. n Support Every RMS customer has access to our 24 hours, seven days a week support line staffed by a team of U.S. based support specialists.

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T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

THOUGHT LEADER VIDEO SERIES

Mission Critical Delivery Solutions: When Failure is Not an Option

Advancing the Business of Pharmacy

Join Kyle Janssen, President & Owner of Community Pharmacy, Mackenzie Farr, Chief Operating Officer & Pharmacist at Community Pharmacy, Ted Johanson, President & CEO, Mission Critical Delivery Solutions, Inc., and John Fiene, Medical Courier, Mission Critical Delivery Solutions, Inc., as they discuss Mission Critical Delivery Solutions: “When failure is not an option.”

www.MissionCriticalDelivery.com

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THOUGHT LEADER VIDEO SERIES

Micro Merchant Systems Join Brian J. Courtney, Pharm.D., Chief Revenue Officer, Ketan Mehta, CEO, Samir Haleem, Director of IT, Sheila Dawalt, National Sales Manager, Heba Macksoud, Pharmacy Owner, and Boris Niyazov, Pharmacist, as they discuss Micro Merchant Systems, PrimeRx™ Pharmacy Management System in a 12-part video series.

www.micromerchantsystems.com

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Join Kristin Fox-Smith, MPA, Tammy Zukowski, MBA, and Jim Jorgenson, MS, RPh, FASHP, CEO, as they discuss Advancing the Business of Pharmacy in a 12-part video series.

www.visanteinc.com

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THOUGHT LEADER VIDEO SERIES

Accreditation Commission for Health Care (ACHC) Join Josè Domingos, Matt Hughes, Renee White, Ralph McBride, Jon Pritchett, Megan Reed, and Greg Stowell as they discuss Accreditation Commission for Health Care (ACHC), for providers, by providers.

www.achc.org

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Pharmacy Consulting Broker Services: A Fully Licensed Pharmacy Broker & Consultant Join Daniel Lannon, CEO/Licensed Broker, as he discusses Pharmacy Consulting Broker Services in a 12-part video series.

THOUGHT LEADER VIDEO SERIES

SPARx

Join Michael Heinrichs, Senior Vice President of Business Development, Keith Cook, President, Doug Massey, Senior Vice President of Operations, and Eugene Queener, Vice President of Ambulatory & Infusion, as they discuss a specialty and ambulatory pharmacy solution designed to unleash the powerful potential inside hospitals and health systems.

www.pharmacycbs.com

T H O U G H T L E A D E R Video Series

THOUGHT LEADER VIDEO SERIES

www.cpspharm.com/sparx

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THOUGHT LEADER VIDEO SERIES

THOUGHT LEADER VIDEO SERIES

Sentry Data Systems | Expect More

Innovative Pharmacy Solutions

Join Lidia Rodriguez-Hupp, Joel Hennenfent, PharmD, MBA, BCPS, FASHP, Lisa Scholz, PharmD, MBA, Kenosha Chastang, JD, PRS, MBA, Lateef Durosinmi, and Bill Sander, PharmD, as they discuss Sentry Data Systems.

Join George Smith, Pharm.D., BCPS, BCSCP, Pharmacist Consultant of Sterile Compounding Automation and Craig Boyce, Director of Professional Services, as they discuss Innovative Pharmacy Solutions in a 12-part video series.

www.sentryds.com

www.arxium.com

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Flexibility is Key in a Post COVID Environment We’ve changed the playbook when it comes to adding automation to your pharmacy.

DOSIS Systems Gives Your Pharmacy Options

Configuration

Workflow

Pricing

Each Tower is approximately the size

From integrating your

DOSIS Systems offers a monthly

of a vending machine and can be

Pharmacy Management

subscription that allows you to

configured to what works best in

Software to understanding

have the assurance that

your pharmacy. No major buildout is

your pharmacy’s physical

automation is right for you and

required. Have peace of mind that

layout - DOSIS Systems builds

your team. Ultimately, we work to

as your pharmacy grows, our system

a system specific to your

add value to your pharmacy every

is easily reconfigurable to fit your

pharmacy’s needs.

month.

workroom needs.

We’d love to give you a demonstration!

Seeing is believing with the DOSIS System. We can give you a full demo of a working system so you can see for yourself the value of DOSIS workflow.


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

DOSIS Systems — Fully-Automated Blister Card Production With Patient Safety in Mind DOSIS Systems uses a hands-off, fully-automated filling, sealing, and printing system. The result is increased efficiency in the pharmacy while delivering the right product to the patient every time.

President & CEO: Monroe Milton Founded: 2006 Employees: >50 Toll-Free Phone:

(877) MANCHAC | (877) 626-2422 (318) 442-3686 Fax: (318) 445-1268 Address: 1115 Second Street Alexandria, LA 71301 Website: www.dosis.com Phone:

Company Background DOSIS Systems is seeing pharmacies all over the country improve their efficiencies in workflow, increase production volumes, and become more profitable. We have a proven track record of automating up to 80% of a pharmacy’s blister card volume. This includes pharmacies that are currently producing over 250,000 blister cards per month. In order to do this, we focus on each pharmacy’s needs. This allows us to offer the best solution for each partner pharmacy and increase their efficiencies where it matters most. Product Overview DOSIS Systems starts with customer care to better understand your pharmacy’s workflow and efficiencies. We then integrate a seamless system to match your needs using the flexibility of our technology; this includes custom integrations with your inhouse software. Knowing that your workflow and integrations are efficient, we introduce autonomous blister card towers that produce a 24/7 product that becomes the muscle of your growth. From this system, we can continue to analyze your production volume to ensure that you are getting the most out of DOSIS Systems and generating more revenue, causing you to thrive! Features & Options By customizing the capacity, features, and workflow integration, DOSIS Systems can make a tremendous impact in a wide variety of pharmacies. For example, a 55,000-cards-per-month pharmacy serving mental health patients is producing 35,000 cards per month in DOSIS automation while providing different filling and labeling formats for their various customer facilities. Another partner pharmacy is filling 250,000 cards per month for

SNF patients with DOSIS Systems filling over 200,000 cards every month (dailies and cycles). DOSIS automatically prints colorcoded med-pass information on every label in this system based on the prescription data. A 48,000-card-per-month pharmacy is getting 37,000 cards per month via DOSIS Systems. It is actively converting away from the cycle-fill model because it is more efficient for them to fill on-demand using their integrated DOSIS automation. They have already eliminated prepacks from their workflow “to reduce inventory and extra touches.” Using DOSIS Systems to automate filling cards and printing time-pass labels, an 18,000card pharmacy doubled in size without adding any staff on the floor. At another pharmacy doing 180,000 cards per month with 75% filled by DOSIS, the return-to-stock feature allowed them to efficiently track and re-use cards filled for scripts that are canceled before shipping. For a pharmacy filling 97,000 ondemand cards each month, the prepack manager feature extends the DOSIS Systems’ productivity by automatically restocking pre-pack card inventory after hours — DOSIS produces 58,000 cards each month, and the pharmacy is open less than 60 hours per week. Every month, DOSIS Systems fill over 2-million cards in pharmacies large and small; SNF, mental health, and corrections; dailies, cycles, pre-packs; with and without med-pass and auxiliary label information; single- and multiple-tablet per blister; calendarstart and straight-fill.

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Adaptable

Portable

Efficient Convenience and Access

Privacy and Comfort Welcoming ambiance using privacy glass doors and panels. Sound absorbing décor fabric panels to maintain patient confidentiality.

Place rooms near check-outs for easy access with transactions, inoculations or conversations with clients and RX staff.

Uniweb’s Consultation & Immunization Rooms Unlimited Sizes and Configurations! The beauty of Uniweb’s craftsmanship... As your needs change, so can your space!

Pop-Out Consult Simple, cost-effective, portable ADA spaces. Complete flexibility! Install virtually anywhere to allow for customer comfort and privacy.

With increased need for vaccinations, having portable and private consultation and immunization spaces is vital. Let Uniweb help you create a complimentary and inviting climate for your customers. customers.

800.486.4932 uniwebinc.com


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Adaptable Consultation and Immunization Rooms Expertly Crafted by Uniweb, Inc.

Uniweb designs and manufactures practical, portable, and flexible modular rooms and consultation spaces delivering maximum work-flow and efficiency. Room sizes, aesthetics, and equipment configurations are limitless! Founded: 1970 Employees: 100+ Toll-Free Phone:

(800) 486-4932 (951) 279-7999 Fax: (951) 279-7989 Address: 222 South Promenade Avenue Corona, CA 92879 Website: www.uniwebinc.com LinkedIn: www.linkedin.com/company/uniweb-inc-/ Facebook: www.facebook.com/pages/UniwebInc/206393936052217 Instagram: www.instagram.com/uniweb_inc/ Phone:

Company Background

n Strong As Steel For 50 Years! Founded in 1970, Uniweb’s expertise is the design and manufacturing of quality fixtures that go beyond the retail pharmacy doors. Whether it is new construction, relocation, or a renovation, Uniweb offers a complete line of fixture solutions and dedicated designers to guide you through the process. The basic premise of Uniweb’s philosophy is that retailers can make better use of their existing space by re-imagining their approach to fixturing and employing more profitable high-density fixtures, such as Uniweb. The other key aspect of Uniweb’s value proposition is the company’s domestic sourcing and operations, which allow for a turnkey approach. Made in America means that in a matter of weeks — as opposed to months — Uniweb designs, builds, ships, and installs fixtures that satisfy retailers’ operational requirements and help merchants achieve sales goals. The ultimate beauty of Uniweb’s craftsmanship … as your needs change, so can your space! Their factory-built custom units deliver long-lasting fixtures that can easily be reconfigured and updated, giving your space the resources to grow as your sales demands change.

Product Overview

n Uniweb is the Multi-Tool of the Fixturing Industry A sample of our offerings includes complete modular rooms, clean-line wall storage panels, retail merchandising, RX fixtures, behind-the-scene storage, locking cabinets, and adjustable height workstations. The walls, counters, cabinets, shelving, and accessories provide unlimited expansible flexibility, while giving you the freedom to design and equip your space for unsurpassed utility and appearance at an affordable price. Uniweb will help you improve your service flow, increase productivity, maintain pharmacy security, and add new technology, while bringing the operation in on budget with unmatched products and support!

Uniweb’s Consultation/Immunization Pop-Out Rooms Provide a Simple, Cost-Effective Solution to Inoculation Rollouts

n With increased vaccinations all over the world, having portable and

private consultation and immunization spaces will be paramount to maintaining privacy in this unprecedented time.

•  Convenience and Ease: Install the portable and flexible ADA compliant room virtually anywhere, ideally near the check-out for inoculations, procedures, patient consults, or transactions. •  Privacy and Comfort: Uniweb crafts a welcoming ambiance with the use of privacy glass doors and panels and natural light to keep the room comfortable. Combine this with sound absorbing décor fabric or wood panels to maintain patient confidentially. •  Optimal Layouts: Uniweb manufactures rooms to fit your specifications. These dynamic rooms provide unsurpassed utility and appearance at an affordable price.

Uniweb on the Go … Mobile Spaces!

“Take it to Go” with our product line for mobile health centers, disaster response units, on-site office space, or roving training facilities. Take your operation on the road by installing Uniweb products in trailers, buses, box trucks, and cargo containers to create a space where medical staff can work on the vehicle in exam areas, office areas, and labs. Keep supplies, tools, and equipment secured and organized using Uniweb’s 24-gauge steel panels, workstations, locking cabinets, and accessories. C2 cabinets, five and two-drawer cabinets, under counter drawers, and Lok N’ Roll units are a few of our secure and elite locking units.

Testimonials

“ We have recently installed Uniweb’s modular consultation rooms in 14 of our 18 pharmacy locations. The rooms were simple to install, less expensive than conventional construction, built with the strength and durability I expect from Uniweb products, and look great. Our patients are appreciating the added privacy the rooms provide.”

— Greg Jones, R.Ph., MBA, Harmon City, Inc., Director of Pharmacy

“ We’ve been doing business with Uniweb for over 15 years. They provide quality products at a fair price, combined with excellent, responsive customer service. They are true partners in helping us find solutions for our fixture and space needs.” — Donna R. Montemayor R.Ph, HEB, Director, Pharmacy Professional Services, Marketing & Strategic Initiatives

Ordering Information

Please contact us at (800) 486-4932 or at www.uniwebinc.com to assist you with your shelving and equipment needs. Uniweb provides a wide variety of American-made shelving options and accessories. Their dedicated sales executive can advise you as to the utility and cost. What are your challenges? SPRING 2021

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VITALLY

IMPORTANT SOFTWARE.

ALIGN WITH TECH THAT WILL BOOST YOUR BUSINESS. Growth is the life's blood of any pharmaceutical business. And with BestRx's innovative software, you can streamline workflows, save time, eliminate confusion and focus on what really matters: fostering customer relationships, securing long-term success—and growing your business. FIRST-TO-MARKET FEATURES

EASY TO USE PLATFORM

At The Heart of Growth

#1 IN SOFTWARE SUPPORT


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

BestRx Pharmacy Software — The Best Choice in Pharmacy Management Software BestRx delivers the best value with easy-to-use, complete pharmacy management software solutions that can be tailored to the needs of independent community pharmacies. Our goal is to help pharmacies enhance efficiency and profitability, leaving more time for what matters most — patients.

President & CEO: Hemal Desai Founded: 1985 Employees: 40 Toll-Free Phone:

(877) 777-5758 Phone: (630) 893-9210 Fax: (630) 339-3171 Address: 1200 Jorie Boulevard, Suite 310 Oak Brook, IL 60523 Website: www.bestrx.com

Company Background

Our company began in 1985 when computer programmer, and BestRx founder, Yogesh Desai, helped his pharmacist friend by designing a simple pharmacy software system to help manage his business more efficiently. They worked together on sharing ideas, problem-solving, and creating, which is still our standard practice today. For two generations, we have studied the unique needs of independent pharmacy owners, staff, and patients. We are dedicated to delivering the best value in innovative, easyto-use, complete pharmacy solutions tailored to your business needs. We always put you and your patients at the center of everything we do. Our expertise is informed by our strong connection to our family of pharmacists. We know what you need, and we work closely with you and our partners to ensure we’re always providing the best solutions possible. We are relentlessly committed to your success.

Product Overview

Our product suite is designed to help your business be more profitable and competitive. The BestRx™ Pharmacy Management System, our signature product, is a Windows-based pharmacy management system that will help you manage your pharmacy more effectively by simplifying tasks such as claims processing, inventory management, reporting, and much more. BestRx™ is powerful, feature-rich, and easy to use; a complete pharmacy software solution. We are moving from a pill-centric model to a more patient-centric model focusing on patient engagement, pharmacy growth, adherence, star ratings, chronic care management, easy reimbursement, and comprehensive medical reviews.

Features & Options

n BestPOS: We deliver tailored, easy-to-use solutions for the best value in the industry. Our point-of-sale system is a Windows-based application that is fully integrated with our BestRx Pharmacy Software system to help boost your efficiency and profitability. BestPOS is reliable and easy to use; minimal training is needed to familiarize yourself with the software. Pairing the BestPOS system with the BestRx system is a smart way to maximize your pharmacy’s efficiency and customer satisfaction.

n Electronic Signature Capture: Capture signatures electronically with an electronic sig pad for in store pickups, or a mobile tablet device for delivery prescriptions. n Rx Image Scanning and Document Management: With the Rx Image scanning feature, you can store prescription images on your computer. This feature expedites and simplifies the prescription verification workflow, as well as securely retains your prescription images digitally. In addition to scanning Rx images, you can also scan and attach specific documents to a patient’s file, drug’s file, prescriber’s file, insurance plan’s file, or prescriptions themselves. n Nursing Home Module: Pharmacists can maintain multiple nursing homes’ information in BestRx. Patients can be assigned to a unique nursing home, while pharmacists can print medication administration records (MAR’s), physician’s order forms, and multi-dose or unit-dose packaging using the Dispill or Parata PASS Interface. We even offer E-MAR subscription services. n Messaging Services: This feature allows you to send automated and customized email or text messages to your patients to provide pertinent information to them. This information can vary including their medications, refills, or insurance coverage changes. Messaging interface will increase customer interaction and engagement and inspire patient retention. n Cloud Backup: Performed nightly after your pharmacy has closed, this additional feature helps ensure you never lose data again. It’s simple to setup and very affordable. It even sends notifications to your email regarding your data backup. n Med-Sync: Align patient refills to provide convenience and increase medication adherence.

Testimonial

“ I used many different software programs in my 30+ years as an independent pharmacy owner. There are many outfits trying to get clients for their program, so the decision should be based on needs. After considering other systems, I happened to mention that I was shopping for a system to a pharmaceutical sales rep. He recommended BestRx. I called and found that the price was the most competitive and that the system had enough bells and whistles so that a practitioner could do just about anything needed. Having the system for just one day, I knew that it was the most user-friendly program I had ever owned.”

— Terry Gratzhofer, Vine Pharmacy, Chicago, IL

Trade Shows/Meetings Attended

PDS Super-Conference, American Pharmacist Association Annual Meeting, Cardinal Health RBC Conference, ThoughtSpot AmerisourceBergen, NCPA, and various state pharmacy association shows.

Ordering Information www.bestrx.com/contact SPRING 2021

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C AS E S T U DY FIRST FINANCIAL BANK PPP LOAN SUPPORTS CREEKSIDE PHARMACY DURING PANDEMIC BACKGROUND AND INTENDED OUTCOME Creekside Pharmacy is a well-established independent pharmacy that serves the Santa Rosa community. Tony Ibrahim, new owner, continued that dedication when he purchased the pharmacy in 2017. The decision to buy the pharmacy meant loans. Pharmacy financing can be problematic due to lack of collateral and the need for cash for inventory.

Tony Ibrahim Owner, Jafa Pharmaceuticals, Inc. dba Creekside Pharmacy

What eased his worries were the insights of Drew Hegi, loan officer at First Financial Bank (FFB). Together, they conducted a cost-benefit analysis, examined clinical requirements, and assessed the state of business operations. With that knowledge, Drew refinanced a loan for Tony with terms that supported his future vision. “Drew understood where I was coming from and where I wanted to go,” said Tony. “What I appreciated the most was how available Drew made himself to me during the process. He understood pharmaceutical inventory and capital requirements. Our conversations and his expertise solidified my decision to refinance with FFB.” FFB understands the challenges of an independent pharmacy owner. They are a preferred Small Business Administration (SBA) lender offering financing solutions for pharmacy owners. They have provided more than $300 million in pharmacy loans. FFB’s years of pharmacy experience (RPh, current, and former owners on the team) provided Tony with relevant, industry-specific expertise to fuel his vision. "I’ve operated other businesses and have success in start-up pharmacies. Creekside was my first time buying an established pharmacy,” said Tony. “The loan from FFB provided better terms for the improvements needed to ensure the success of Creekside." With the funding, Tony focused on efficiencies and personalized approaches to the existing and new customer base, resulting in a 35 percent increase in prescriptions. He extended services that pleased community members. The next two years were growth years for the pharmacy. And all signs pointed to a strong 2020, but then the pandemic hit. His new goals quickly pivoted to keep Creekside open, pay employees, and help the community with COVID-19.

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www.ffb1.com


C AS E S T U DY The Future looks Bright for Pharmacy

Anna Kohll

Co-Owner, Kohll's Rx Omaha, NE

Schwanda Flowers of First Financial Bank offered her expertise to future pharmacists attending the Pharmacy Ownership and Leadership Academy (POLA). Schwanda’s guidance inspired Anna Kohll, a future pharmacist and woman-owned pharmacy owner, to specialize in women’s health and fertility.

“I came away with many learnings from POLA. Schwanda gave great advice. She suggested we start our plan now to carry out ownership goals. Schwanda emphasized the advantages of having a niche, which resonated with me and my passion for helping women,” Anna said. “POLA helped my mental preparedness to transfer from a student to a pharmacy owner.” When Anna graduates from pharmacy school at the University of Nebraska in 2021, she intends to open her pharmacy in Denver, Colorado, emphasizing women’s fertility. “We designed POLA to support ownership by providing encouragement and mentoring for students across the country,” Schwanda stated. “We introduced them to owners who offered real-world advice and walked them through the financial aspects of owning a community pharmacy.” During POLA, the students spend five days attending question and answer sessions, listening to pharmacy thought leaders, participating in group competitions, and practicing ownership scenarios. With a pharmacy-family background, a vital education, and support from mentors, Anna is well on her way to success.

CHALLENGE At the beginning of the pandemic, Creekside Pharmacy experienced a rush of customers wanting various supplies and patients worried about prescription availability. Like every business owner, Tony modified his practices amidst COVID-19 to ensure continued customer care and safety. Creekside increased staff, implemented safety policies, and stocked more supplies, causing an added layer of increased costs. Designated an essential frontline service, pharmacists faced unknowns like never before. They quickly learned about the Coronavirus and evidence-based medical information to assist customers with questions and preventing infection. Supplies were hard to re-stock since they had to compete with big-box pharmacies.i COVID-19 puts additional stress on patients with mental health conditions as they rely heavily on their pharmacy for support and medications. This was certainly the case with Creekside, as they have served this patient base with great care for many years. One of the team’s first priorities was making a concerted effort to help these patients feel safe and cared for. “As a small business owner, I saw the strain up close with my customers, with my fellow small business owners, and with my financials,” said Tony. “COVID-19 caused tremendous upheaval.” In March, Congress passed the CARES Act, providing businesses financial support through the Paycheck Protection Program (PPP). The program provides for community pharmacies to receive 100 percent federally guaranteed cash flow assistance loans to keep their workforce employed during the Coronavirus (COVID-19) crisis.ii

DECISION TO GO WITH FIRST FINANCIAL BANK Tony determined that the pharmacy needed a PPP loan to guarantee payroll for his staff. To help choose a bank for his PPP Loan, Tony did his research because the program was so new. As his due diligence unfolded, it became clear that relationships mattered. His outreach led him back to Drew at First Financial Bank. Tony contacted Drew, and he immediately received PPP information from FFB and obtained the loan within three days. Creekside could apply the funds for payroll support, employee salaries, mortgage and rent payments, utilities, and other debt obligations.iii “We worked quickly for Tony and other pharmacists because they were at the forefront of this unprecedented healthcare crisis,” said Drew. However, just because FFB processed the loan quickly for Tony does not mean they skipped steps. It meant Tony was organized, and FFB possessed a strong SBA team. The FFB team dove deeper for their clients by jumping on every PPP call, webinar, and session to understand how SBA was implementing the CARES act. “When the CARES act passed, it was all hands on deck at FFB. Our SBA team provided immediate guidance that they quickly distributed to the loan officers in the field,” said Drew.

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C AS E S T U DY Creekside Pharmacy had a positive experience with First Financial Bank from the start and now at the pandemic with the PPP loan. Tony attributes their successful relationship to the following five factors: • Pharmacy Knowledge: FFB understands what it takes to run a successful community pharmacy. • SBA Expertise: Even with the newness of PPP, the team explains all the details. • Infrastructure: Creekside’s needs and paperwork do not get lost between the back and front office. • Rapid Response: Well-honed processes mean questions get answered promptly and clients stay connected. • Terms: Both loans align with immediate needs and long-term goals. “When COVID-19 hit, things became uncertain on many fronts. Creekside had to stay open and staffed for the community. Drew and team shared my concerns and conviction,” Tony said. “They made the PPP process fast, easy, and understandable. Once again, First Financial Bank was there for me.”

RESULTS First Financial Bank sets their clients up for success by providing a personalized approach during both good and difficult times. Drew and Tony examined past payroll and future payroll to land at a loan amount that kept their staff paid and employed. The relationship with FFB also provided Tony with a resource for pharmacy questions and operations, a network for supplies and wholesalers, and a knowledge base for updates on SBA programs. One year after COVID-19, Creekside Pharmacy exemplifies the word essential by remaining a vital business for the community, keeping people employed, and providing patients the medicine and supplies they need during challenging times. Creekside is doing well on all fronts, and Tony is even working on buying another community pharmacy.

CONCLUSION In sum, while the PPP loan required paperwork and homework, the funding was a lifeline to ensure employees were paid. The relationship between Tony and First Financial Bank proves valuable for both parties. For Tony, he experienced a bank that went beyond a loan by valuing their relationship and not a transaction. For First Financial Bank, they played a role in supporting an independent pharmacy to continue serving their patients and community during a pandemic.

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i

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7276501/

ii

https://www.sba.gov/funding-programs/loans/coronavirus-relief-options/paycheckprotection-program

iii

https://www.alliantrx.com/cares-act-what-pharmacies-should-know/


WE’VE BEEN IN YOUR SHOES We have a pharmacist, as well as current and former pharmacy owners on staff. And we’re here to help you accomplish YOUR goals

@PharmacyLender Member FDIC | Equal Housing Lender


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While others will proclaim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary. They choose TCT.

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Accreditation. Simplified. Choose to be Exemplary. The Compliance Team DMEPOS and pharmacy providers count on The Compliance Team to save time and money. Founder & CEO: Sandra C. Canally, RN Founded: 1994 Phone:

(215) 654-9110

Address: 905 Sheble Lane, Suite 102

Spring House, PA 19477 Website: www.TheComplianceTeam.org

Company Background

n Delivering Exemplary Provider® Recognition for Over 25 Years The Compliance Team, Inc. (TCT) was founded in 1994 with the fundamental philosophy that accreditation should not be difficult or costly to achieve. It is a philosophy that providers immediately embrace when they start working with TCT and see how we eliminate the “minutiae.” We took over 120 pages (“one size fits all”) of standards and comprehensively streamlined them into just 29 pages. Who has the time to dig through almost 100 additional pages? Better yet, why would you? Simplification does not mean compromising quality. The fact is our patient-centric standards are what set us apart and deliver on our promise to every DMEPOS and pharmacy provider: Accreditation. Simplified. While others will proclaim to be the “gold standard,” the Exemplary Provider Accreditation from TCT is a true designation that your facility delivers the very best in care to your patients. Our providers choose to be exemplary.

Product Overview

n Simplified Approach. Team Commitment to YOU. The TCT approach is superior, but it is our team that truly makes the difference. The accreditation experience is often “deemed” laborious with the institutionalized accreditation organizations that insist on a one size fits all approach. Our commitment to service is personal, genuine, and tailored to your facility’s needs. For over 25 years, our team of full-time advisors has worked closely with providers to ensure that they are getting the insights and preparation they need to plan for accreditation or, in many cases, accreditation renewal. Our advisors are expert evaluators who are trained and equipped to save you time and money. It is a personal level of service and care that is unmatched in the industry. n The Compliance Team Difference From Start to Finish • Free policy and procedures templates. •  Self-assessment checklists to help you attain and retain your accreditation status. •  Live and recorded webinars, making the accreditation process flow more smoothly. •  Access to the patient satisfaction portal, allowing you to benchmark your patients against thousands of others. •  A 3-year payment schedule with no additional fees.

n Choose to be Exemplary With The Compliance Team Beyond just simplifying the process and a great team guiding you through, TCT provides you and your pharmacy (and/or DME) with the accreditation and certifications you need. n Our Pharmacy Accreditation Programs Include • CMS Approved Medicare Part B — DMEPOS • Community Pharmacy • Long-Term Care •  Sterile and Non-sterile Compounding (USP Chapters 795, 797, and 800) • In-Store Clinic • Mail Order • TelePharmacy • Patient-Centered Pharmacy Home™ • CMS Approved Home Infusion Therapy (HIT) n Our Pharmacy Certification Programs • Point-of-Care Testing Certification • Immunization Certification (Adult and Pediatric) • COVID-19 Vaccine Preparation and Oversight

Innovation That Leads the Way

The Compliance Team has been awarded the New HMEB Business Services Award of the Year for three consecutive years for our commitment to developing programs and certifications that address the growing demands and needs of providers. Our immunization program has been updated to support the COVID-19 CDC requirements for both pharmacy network administrators as well as independent pharmacies.

Integrated DME With Pharmacy Accreditation

Most pharmacies, whether chain or independent, maintain a part B DME PTAN, allowing them to bill Medicare DMEPOS. To do that, accreditation is mandated. TCT recognizes the efforts that providers take to prepare for accreditation, and in maintaining our simplified approach, combines the DMEPOS requirements into our community pharmacy program. By accrediting your entire pharmacy and all the products and services you provide, it sets your pharmacy apart from the competition giving referral sources sound mind. Lastly, accreditation of your core pharmacy is a pathway to documenting star-ratings data to your plans.

Testimonial

“ T he Compliance Team’s comprehensive community pharmacy program provides us with tools to help strengthen our daily commitment to excellence. They took us to a new level by customizing their simplified program to fit within our already existing quality standards. Our Exemplary Provider status validates and solidifies our role as a regional leader in health care.” — Bill Ladwig, Senior Vice President of Professional Services, Lewis Drugs, Sioux Falls, SD (57 locations throughout South Dakota, Iowa, and Minnesota) SPRING 2021

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10-Day Pay by Return Solutions Offers the Fastest Reimbursement Available

Return Solutions’ 10-Day Pay is the fastest expired pharmaceutical reimbursement program in the industry. Receive a single check for your credit in as few as 10 days after your return, or choose from our 30-, 60-, or 90-day options.

President & CEO: Michael Ayres Founded: 1992 Employees: 50 Stock Symbol:

Privately Held (800) 579-4804 Phone: (865) 675-1355 Fax: (865) 675-2474 Address: 10635 Dutchtown Road, Knoxville, TN 37932 Website: www.drugreturns.com Toll-Free Phone:

Company Background

n Mail-In Service Do your returns on your own schedule by using our online portal to create returns, inventory items, and print return forms and prepaid UPS shipping labels. Simply scan the bar code or enter the NDC and the drug information will populate. You can keep a running inventory until you are ready to ship your items — your list is automatically saved. When you are ready, submit your return and we will mail out a DEA 222 form if you are sending us Schedule II items. Print your prepaid shipping labels and give your boxes to any UPS driver. As soon as we process your return, you will be able to view your inventory and credit estimate online.

Online Reporting

Return Solutions was founded in 1992, and in 1998 became the first expired product returns company to begin issuing credit in checks directly to our customers. Since then, we have processed more than 100,000 returns and over $800 million in credit. We are one of the most trusted reverse distributors in the industry with over 25 buying groups representing 20,000+ pharmacies across the country recommending us to their members.

Our newly updated customer portal allows you to view your complete returns history with data down to the NDC level for every return we process for you. The dashboard shows your most recent return, a return history, and a snapshot of trends in your returnable versus nonreturnable products. You can print or export return reports, controlled substance reports, proof of destruction, and copies of our checks. You can also manage any direct manufacturer credits or request us to track those for you if you do not have a record of receiving them.

Product Overview

Testimonial

Reclaim time spent tracking expired pharmaceutical return credits so you can focus on what matters most. The OneCheck Select program eliminates credit tracking, freeing up your time to dedicate to patient care, and running your business. Credit values are listed on the check stub, so you know exactly how much you have received from each manufacturer. Our all-inclusive fee, including shipping, CII-CV processing, destruction of non-returnable items, and extensive reporting available on our website, is a fixed percentage of your credit value and is deducted directly from the check we issue to you. The time it takes to reconcile estimated versus received credit is significantly reduced with manufacturer credit values listed directly on the check stub, allowing you to utilize your time for more important tasks.

Service Options

n On-Site Service Let our experienced representatives take care of your entire return from start to finish. Your dedicated service representative will spend two to three hours scanning your prescription shelves for outdated items. Outdated merchandise is scanned into our proprietary software and your rep provides you with a complete inventory and credit estimate the day of your service. All items are boxed and sealed, and a FedEx pickup is scheduled for the next business day. Additional benefits include consultation regarding items with recently released generic equivalents, collection of Schedule II-V items and issuance of all necessary documentation, and collection of recalled items.

“ Return Solutions has always been quick and efficient at getting our money on returns. Our rep is knowledgeable about all the return policies and talks with me about any problems that may arise. He’s professional and efficient when pulling stock and makes us aware of the items he pulls that will leave us short. We appreciate him for his effort in keeping our shelves in order. Thank you!”

— Mr. Discount, Meridian, LA

Consumer Medication Collection

MedCollect by Return Solutions provides simple, cost-effective, and compliant disposal of unused consumer prescription medications. Medication take-back receptacles help fight prescription drug abuse, prevent accidental poisoning, and protect the environment with wasteto-energy destruction. Installing a collection receptacle drives traffic to your pharmacy and displays your commitment to the health and safety of your community through responsible drug disposal. MedCollect offers two sizes of collection cabinets and provides you with everything you need for compliant collection and disposal, starting at just $89 per month.

Ordering Information

To learn more about how Return Solutions can help decrease time spent on returns and maximize your expired product credit, please call (800) 579-4804 or email support@drugreturns.com. You can also visit our website www.drugreturns.com for additional information or to create an account. SPRING 2021

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security SEALS... The options are astronomical

But the Prices are Down to Earth!

GOHCL.COM

1.800.848.1633


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Health Care Logistics® — Your Single-Source Resource for Hard-to-Find Pharmacy Solutions Health Care Logistics provides an unmatched assortment of products and services to help pharmacy professionals improve efficiency, reduce cost, and deliver the highest level of patient care. President & CEO: Gary Sharpe Founded: 1978 Toll-Free Phone:

(800) 848-1633 (740) 477-3755 Address: P.O. Box 25, Circleville, OH 43113 Website: goHCL.com Phone:

Company Background

Unique and hard-to-find products are the lifeblood of our business. Our inventory is packed with multiple pharmacy-focused product lines including compounding and dispensing, unit dose, and error prevention. In addition to small package quantities, free samples, and same-day shipping, we source non-stock items by request and offer in-house manufacturing services to meet the specific needs of our customers. Complete customer satisfaction is at the heart of everything we do.

Product Overview

Our inventory includes more than 10,000 different products ranging from syringes and seals to dispensers and disinfectants, all designed to help you work more efficiently and with less frustration. As a veteranowned company, we proudly offer hundreds of high-quality products designed and manufactured in the USA — often in our very own facilities in central Ohio.

HCL® by Design

In addition to stock items, we provide a variety of in-house manufacturing services. Design consultations are always free, there are no minimum requirements, and orders ship within seven days of proof approval. We work with you to make products work for you. •  Cabinets by Design: Cabinets, shelving, and storage units for those who want to renovate existing spaces or outfit newly constructed areas with high-quality pieces made to their exact specifications. •  Metals by Design and Plastics by Design: One-of-a-kind items manufactured to match individual customer requests. Modifications to stock products are also available. These allow customers to work more efficiently and produce better results. •  Printing and Graphics by Design: From labels, magnets, and clings to banners, signs, and stamps, our print specialists can create solutions for any situation.

Cold Storage

Our cold drug storage solutions make it easy to manage any situation, including the ultra-low temperature requirements of COVID-19 vaccines. From compact countertop units to full-size appliances, our inventory is overflowing with solutions for pharmaceutical, dietary, and laboratory use. All pharmacy-grade refrigerators are equipped with digital microprocessor temperature controls, temperature alarms, and port access. In addition,

multiple locking options are available so you can choose the level of security and accessibility to match your facility’s needs. As an added layer of protection, we offer refrigerator locking boxes to keep supplies secure, prevent drug diversion, and enable users to control access while keeping contents stored at a regulated temperature. Visit our website to see our complete inventory of medical-grade refrigerators, freezers, and temperature monitoring accessories and find the perfect match for your medication storage needs!

Stat Temp®­ — Wi-Fi-Enabled Remote Temperature Monitoring

n Stat Temp: Easier, More Efficient Remote Temperature Monitoring Healthcare facilities and temperature monitoring go hand in hand, that’s no secret. But did you know you can automatically monitor temperatures from anywhere, at any time, from any device? Stat Temp, the remote temperature monitoring system available exclusively from Health Care Logistics®, helps ensure temperature accuracy anywhere in your facility. Monitor temperatures within your set parameters and, in return, receive real-time alerts if results are trending outside the designated range. Stat Temp is equipped with a user-determined chain of command that alerts the appropriate personnel when a temperature breach occurs. You can easily customize the system to fit your monitoring, reporting, and alert preferences. Health Care Logistics is ready to help fit Stat Temp into your standards of operations and procedures. Enjoy these features with your installation: •  Mounts anywhere; monitors transmit information wirelessly and information is collected and recorded 24 hours a day, seven days a week. •  Access readings anytime, anywhere via any internet-connected device. Stat Temp is a web based, software-free system that won’t compromise valuable space on your computer. Likewise, multiple facilities can operate under one account. •  Eliminates the need to manually record each unit by multiple staff members. This solution is perfect for facilities not staffed 24 hours a day. •  Receive real-time alerts of abnormal temperature ranges and save thousands of dollars in drug waste. •  Easily access your temperature history — a requirement for any compliance agency. •  Accurately track who has resolved any issues and the action taken in response to any out-of-range temperature occurrences. •  Customize all monitoring and alert preferences to your requirements. •  Health Care Logistics’ friendly and reliable customer service assistance.

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TEMPERATURE INTELLIGENCE®

Monitoring solutions to maintain the vaccine cold chain Get visibility into medication temperatures onsite and in transit Keeping refrigerated medication—including COVID-19 vaccines— within the right temperature range is critical for maintaining their efficacy. That’s why CDC guidelines recommend using digital data loggers to monitor temperatures as vaccines travel to patient administration sites. Temptime’s S-400 electronic temperature sensors capture the temperature data you need, 24/7, while also alerting you to excursions. Learn more about how Temptime can help you preserve valuable vaccine supplies and meet CDC guidelines: temptimecorp.com/vaccine-monitoring

zebra.com | temptimecorp.com


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Temptime Temperature Intelligence® Solutions — Monitoring Devices and Integrated Solutions for Medication Shipments, Storage, and Pharmacy Facilities Providing the devices and information to accurately monitor temperature sensitive medications, indicating if they have been exposed to temperature events that could impact their effectiveness in treating patients.

President:

Anders Gustafson Founded: 1987 Employees: 90 Phone: (973) 630-6000 Fax: (973) 630-6100 Address: 116 The American Road Morris Plains, NJ 07950 Website: www.temptimecorp.com

Company Background

More than 30 years ago, Temptime Corporation developed the first miniaturized technology to monitor time-temperature exposure of vials containing the oral polio vaccine. Since then, the company has deepened its commitment to public health by expanding its suite of easyto-use, patient-centric temperature monitoring solutions to include those designed for pharmacy and patient use. In 2019, Zebra — an innovator at the edge of enterprise solutions with expertise in healthcare, among other industries — acquired Temptime.

Product Overview

Through Temptime’s manufacturing facility, Zebra offers a comprehensive range of temperature monitoring solutions to meet the cold chain needs of specialty pharmacies and their patients. Their products include: •  Visual, low-cost, chemically-based heat and freeze indicators for blood products, vaccines, biologics, and other medication during storage. •  Heat and freeze indicators for monitoring medication during shipment. •  Sophisticated electronic, wireless temperature and humidity monitoring systems with cloud-based data storage and sharing. Zebra is striving to improve supply chain efficiency, global health, and patient care through the effective deployment of devices and solutions that identify temperature excursions and provide information so that action can be taken.

Product Specifications

The M-300 and S-400 programmable dataloggers are ideal for monitoring temperatures during transport or storage, letting users: •  View and share temperature data with a free mobile app. •  Customize alarm limits, datalogging intervals, startup options, and more. •  Store unlimited data on the cloud and generate reports with a complementary web app. n Package Performance Qualification Testing

For specialty pharmacies, package performance qualification (PPQ) testing ensures that the shipment packaging is able to provide the necessary temperature range for the required period of time during transport of critical and often lifesaving medications to patients. More than that, PPQ testing is also required for certain pharmacy accreditations, such as URAC. These wireless monitoring devices help specialty pharmacies simplify PPQ testing while providing data and information to optimize packouts. Customized third-party PPQ testing services also help meet the requirements of pharmacy networks that make third-party validation testing a condition of participation. n TransTracker® Shipment Indicators TransTracker® visual temperature indicators monitor medication heat and freeze events during shipment. They are simple to read and understand, so patients can tell at a glance if medication has been handled within the appropriate temperature range. These devices instill a higher level of patient confidence so that unnecessary, costly reshipments due to suspected temperature damage can be reduced or eliminated. These cost-effective, single-use indicators also help specialty pharmacies comply with state regulations.

n Wireless Monitoring Systems The family of wireless Bluetooth®-enabled sensors monitor and record temperature data 24 hours a day, seven days a week.

Testimonial

The W-200 is designed for facilities and warehouses, monitoring both temperature and humidity in medication storage areas to help with accreditation compliance and regulatory requirements. Data can be accessed remotely using a web-based application and customized alerts notify users instantly if any areas have exceeded temperature limits.

* Based on “Experience of Specialty Pharmacies in TransTracker Product-in-Use Patient Research” with over 8,000 patient responses.

97% of medication recipients said they prefer a specialty pharmacy that uses the TransTracker® indicator in its shipments.*

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D R U G D IS T R IB U TOR S & W H OL E S AL E RS Q & A

& Q A

Nicholas Shanos, RPh, Owner of Suburban Pharmacy, Inc. Melissa Stewart, Pharm D Candidate 2021, MCPHS University

Q. What are the advantages of using multiple wholesalers versus one primary vendor? • A vailability: When there’s a drug shortage or an interruption of drug supply, we have the choice of more wholesalers to increase the odds of receiving the product. • Price Comparison: We gain the ability to have the choice to compare different drug prices and optimize the best cost-toreimbursement ratio.

Q. How did the decision come about to use multiple wholesalers? We began using multiple NABP certified (formally VAWD certified) wholesalers about five years ago. The unconscionable PBM (pharmacy benefit managers) prescription reimbursement is the reason for starting this process. It’s so much easier to order from one primary vendor but, unfortunately, with the low reimbursement rates, that’s not reality if we want to stay alive as a small independent retail pharmacy. The PBM reimbursements of certain drugs are less than what the drug actually costs. The first step that was taken to resolve this issue was to contact the PBM to submit a reimbursement appeal form. However, that fell on deaf ears and the underpaid reimbursements remained the same. It was then that we began utilizing multiple wholesalers in order to find one that would charge us a price at or below the PBM reimbursement rate.

Q. How often do you buy from multiple wholesalers? On average, how much money are you able to save? We order and receive shipments six days a week and perform price comparisons on a daily basis. We have been able to save up to 30% on the cost of a drug by performing this daily task. Yet, ordering from multiple wholesalers remains a strategic process because we also have to stay within the generic compliance ratio (GCR) among all of our wholesalers. Specifically, we must abide by our wholesaler contract regarding the ratio of generic drugs to brand drugs. So, essentially when performing these price comparisons,

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not only do we have to take into account how much we would be saving by buying a generic drug from a different wholesaler, but we have to bear in mind our GCR contractual obligation.

Q. Are patients able to benefit from this process? Yes, patients can definitely benefit from the process of using multiple wholesalers because we have a higher chance of obtaining their medication when it’s unavailable from one or more wholesalers. For example, specific lots of losartan have been recalled and the drug has been on back order for some time now from our main wholesaler. It has been valuable to have the option of other NABP certified wholesalers to be able to continue to supply our patients without having any gaps in their care.

Q. What is the biggest obstacle to overcome when comparing prices? The biggest obstacle is the time that it takes to perform this daily duty. It is a manual and very tedious process. To compare prices, you need to log into every wholesaler’s website with your ID and password, and individually search every drug. At the end of each month you inevitably end up with an excessive number of billing statements to keep track of and then pay on time. Many independents don’t have the staff to keep up with this timeconsuming bookkeeping task.

Q. Time seems to be a big concern with this process. How do you find the time? Well, it is an overwhelming and time-consuming process when comparing and ordering from each wholesaler through each separate website. One of the ways that we are able to speed up the process is by using a website that serves as a drug marketplace platform. There are several companies that carry out this function, but here at Suburban Pharmacy we use EzriRx.com. This company is a search engine that represents 20 wholesalers. Their website allows you to search a drug by the drug name or NDC, and then simultaneously compare the different prices


As previously mentioned, bookkeeping and monthly statements can start to build up and become a hassle. EzriRx has created a time-saving solution by initiating an automated monthly payment to each wholesaler we buy from. There is an initial payment setup (EFT or credit card) based on the parameters of each wholesaler. Then, EzriRx automatically pays the wholesaler invoices when they are due. Through this process, our staff has been able to save time and enhance our price comparison strategy.

Q. Why has it been crucial for your independent pharmacy to use multiple wholesalers? We do all of this in order to save money so that we can become profitable as we deal with the unfair practices of the PBMs. Honestly, this is necessary to stay in business and be able to provide medications and services to our patients and be a valuable asset to our community. Shanos states, “at this point, it’s not a matter of convenience, it’s a matter of survival!”

BIOGRAPHIES

D R U G D IS T R IB U TOR S & W H OL E S AL E RS Q & A

among the different wholesalers. The details of the price, shipping parameters, expiration dates, available quantity, and order minimums are all organized on the same screen for a simplified, streamlined use. Also integrated into the platform is the ability to download our pharmacy’s daily drug order report from our pharmacy software, QS/1, directly into their website to do price comparisons and eliminate the entering of each individual drug.

Nicholas Shanos, RPh, Owner of Suburban Pharmacy, Inc., Warwick, RI Nick is a registered pharmacist and owner of a small independent pharmacy located in the heart of a close-knit neighborhood in Warwick, Rhode Island. As a young child, Nick loved watching his dad, who was a pharmacist and the owner of Suburban, interact with customers, and admired the respect and friendship that developed. After earning his Bachelor of Science Degree in pharmacy from the University of Rhode Island School of Pharmacy in 1986, Nick purchased Suburban after his dad’s death that same year. He worked hard to modernize the store by incorporating

computer and automation technology. He continues the legacy of caring for the health of friends and neighbors while forming lasting friendships. Nick is a member of the National Community Pharmacists Association. Nick is an avid cyclist always searching for the ultimate pizza.

Melissa Stewart, Pharm D Candidate 2021, MCPHS University Melissa Stewart is expecting to graduate with a Doctor of Pharmacy degree from the Massachusetts College of Pharmacy and Health Sciences in May 2021. Melissa began her journey into the world of pharmacy when she was a high school student in Warwick, Rhode Island. Throughout her seven years of working at Suburban Pharmacy, her local neighborhood pharmacy, she started as a front store clerk and progressed to

pharmacy technician and then to store manager. It was while working at Suburban Pharmacy and being mentored and encouraged by owner Nick Shanos, that Melissa decided to pursue her dream of becoming a pharmacist. She is excited to counsel patients and contribute to their health as a pharmacist upon graduation.

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D R U G D IS T R IB U TOR S & W H OL E S AL E RS B u y e r ’ s G u i d e 52

DRUG DISTRIBUTORS & WHOLESALERS Buyer’s Guide American Health Packaging 2550-A John Glenn Avenue Columbus, OH 43217 (800) 707-4621 www.americanhealthpackaging.com

KeySource 7820 Palace Drive Cincinnati, OH 45249 (800) 842-5991 www.keysourceusa.com

Safeway Distributors, Inc. (SWDRx) 15851 SW 41st Street, Suite 600 Davie, FL 33331 (877) 651-2373 www.swdrx.com

AmerisourceBergen 1300 Morris Drive Chesterbrook, PA 19087 (610) 727-7000 www.amerisourcebergen.com/abcnew

Masters Pharmaceutical 3600 Pharma Way Mason, OH 45036 (800) 982-7922 www.mastersrx.com/rxinsider

South Pointe Wholesale, Inc. 321 Matthews Mill Road Glasgow, KY 42141 (866) 541-4995 www.southpointe.us

BluPax Pharma 160 Raritan Center Parkway, Unit 1 Edison, NJ 08837 (732) 902-6760 www.blupaxpharma.com

PBA Health 6300 Enterprise Road Kansas City, MO 64120 (816) 245-5700 www.pbahealth.com

TopRx 2950 Brother Boulevard Bartlett, TN 38133 (800) 542-8677 www.toprx.com

Cardinal Health Distribution 7000 Cardinal Place Dublin, OH 43017 (614) 757-5000 www.cardinalhealth.com/en.html

PD-Rx Pharmaceuticals, Inc. 727 N. Ann Arbor Oklahoma City, OK 73127 (800) 299-7379 www.pdrxpharma.com

VistaPharm 630 Central Avenue New Providence, NJ 07974 (877) 437-8567 www.vistapharm.com

EzriRx 2360 Route 9, Suite 3 #171 Toms River, NJ 08755 (718) 502-6610 www.ezrirx.com

PharmSaver 600 Broadway, Suite A Lynbrook, NY 11563 (516) 374-0920 www.pharmsaver.net

Willow Birch Pharma 447 County Road 303, Suite B Taylor, MS 38673 (877) 751-0299 www.willowbirch.com

FFF Enterprises, Inc. 44000 Winchester Road Temecula, CA 92590 (800) 843-7477 www.fffenterprises.com

R&S Northeast, LLC 8407 Austin Tracy Road Fountain Run, KY 42133 (800) 262-7770 www.rsnortheast.com

Hercules Rx 27 Seaview Boulevard Port Washington, NY 11050 (212) 390-8577 www.herculesrx.com

SafeChain Solutions, LLC 822 Chesapeake Drive Cambridge, MD 21613 (855) 437-5727 www.safechain.com

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DRUG DISTRIBUTORS & WHOLESALERS www.RXinsider.com

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Visit RXinsider’s Virtual Trade Show to Research the Leaders in

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Providing a Clear Path Toward Operational and Financial Excellence

Innovatix member benefits extend beyond the significant savings we provide. While group purchasing is at the core of what we do, Innovatix is committed to developing programs that help our members thrive.

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care. Our suite of pharmacy operations improvement programs provides solutions in the following areas:

Accreditation

Medicare Part D reimbursement

Pharmacy credentialing

Pharmacy operations support

NEW: USP <800> compliance

To join our GPO or to learn more about our suite of pharmacy operations improvement programs, visit us at call

innovatix.com, email

(888) 258-3273.

info@innovatix.com, or


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Strategic Purchasing and Operations Improvement Solutions by Innovatix Innovatix offers differentiated, high-quality group purchasing and consultative services. We help members maximize their overall financial performance by providing the resources and educational support needed to enhance the delivery of quality patient care.

Founded: 1993

Pharmacy Operations Improvement Programs

Toll-Free Phone:

Our suite of pharmacy operations improvement programs are designed to address your operations needs without distracting from your main mission — providing high-quality patient care.

Company Background

n Innovatix Accreditation Advisory Services: Third-party accreditation has become increasingly important — particularly with respect to reimbursement rates — to payers for verifying quality and patient safety. The Innovatix Accreditation Advisory Services program is designed to support pharmacies in achieving recognition from various accrediting bodies.

Employees: 180

(888) 258-3273 Fax: (646) 638-2641 Address: 555 West 57th Street, 12th Floor New York, NY 10019 Website: www.innovatix.com

Innovatix is a national group purchasing organization that provides strategic purchasing solutions and operational support to help pharmacies and other alternate site healthcare providers thrive. We supplement our industry-leading purchasing program with a consultative approach, in-depth analytics, vast healthcare expertise, and value-added and feebased services specific to our members’ needs. Innovatix works tirelessly to deliver savings and value to members.

Product Overview

Innovatix offers one of the most extensive, competitive purchasing portfolios available today. We provide members access to a $67 billion purchasing portfolio comprising over 2,000 contracts through 900-plus suppliers.

Value-Added Services

Innovatix member benefits extend beyond the significant savings we provide through our group purchasing services. While group purchasing is at the core of what we do, Innovatix is committed to offering additional value to help our members grow and excel. n Innovatix Educational Institute: Each month, Innovatix offers free accredited Continuing Education (CE) opportunities. Members can take advantage of these learning sessions from the convenience of their own computers. n Government Affairs: To help our members navigate the complex healthcare regulatory environment and ensure that their concerns are properly addressed, the Innovatix Government Affairs program has continued to develop as an important value-added service, particularly for our long-term care and infusion pharmacy members. We keep members informed and advocate on their behalf, working closely with national advocacy organizations.

n Innovatix Credentialing Counsel: Innovatix Credentialing Counsel is our solution for pharmacies facing payer credentialing challenges. This service provides guidance for each task in the credentialing process and helps users navigate the evolving payer landscape. n Innovatix Preferred Provider Network: Successfully navigating Medicare Part D to maximize reimbursement on Medicare prescription drug benefit claims is a major challenge for many pharmacies today. The Innovatix Preferred Provider Network provides pharmacies access to Medicare Part D contracts with the nation’s largest prescription drug plans and pharmacy benefit managers. n Scriptmax®: Scriptmax offers the most complete pharmacy claim support in the industry. Through a comprehensive suite of pre-edit, postedit, and reconciliation services, Scriptmax empowers pharmacies with actionable claims review data during every step of adjudication. n Innovatix USP <800> Compliance Services: Drawing on our extensive experience supporting non-acute healthcare providers with USP <795> and <797> compliance, Innovatix launched a flexible, feefor-service program to help healthcare facilities nationwide successfully comply with the new USP <800> standard.

Key Business Partners

Innovatix is a wholly-owned subsidiary of Premier, a healthcare improvement company uniting an alliance of over 4,000 U.S. hospitals and more than 200,000 other provider organizations.

Ordering Information

Innovatix GPO membership is free. To learn more about our group purchasing services and suite of pharmacy operations improvement programs, visit innovatix.com, email info@innovatix.com, or call (888) 258-3273.

n Clinical Experts: Innovatix staff includes clinical pharmacists and physician consultants who provide members with best practice studies, disease state management information, formulary management, and medication error reduction strategies.

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Pharma Logistics.

The Reverse Distribution Experts.

What Can Pharma Logistics Do For You? Pharma Logistics gets you credits for expired pharmaceuticals and keeps you compliant with all state and federal regulations, allowing you to focus on what matters most…your patients. For thousands of pharmacies across the country, Pharma Logistics delivers a range of services, including:

Rapid Credit

Receive credit within 14 days.

Onsite Service

Trained and licensed representatives come onsite to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup.

clean

collect

Box & Ship Service

Manually pack and ship your own returns with prepaid labels and boxes.

Drug Take Back

A medication disposal program that keeps your community safe and complies with the requirements of the DEA Secure and Responsible Drug Disposal Act.

Pharma Waste

An eco-friendly, compliant way to properly dispose of pharmaceutical waste. Accepted non-hazardous waste includes repacked medications, compounded pharmaceuticals and IV solution bags.

comply

Pharma Logistics brings efficiency and 24/7 visibility to the returns process so you can focus on patient care and the community. Call 888-729-7427 or visit www.pharmalogistics.com.


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Pharma Logistics Delivers Credit, Compliance, and Convenience to Improve Profitability Pharma Logistics is your reliable partner in pharmaceutical reverse distribution. Our Rapid Credit, On-site, and Box and Ship services ensure hospital and pharmacy organizations can optimize inventory and supply chain, remain compliant, and boost their return on investment.

President & CEO: Michael Zaccaro Founded: 1996 Employees: 170 Toll-Free Phone:

(888) 729-7427 (847) 837-5079 Address: 1801 N. Butterfield Road Libertyville, IL, 60048 Website: www.pharmalogistics.com Fax:

Company Background

Founded in 1996 by Michael Zaccaro, Pharma Logistics is a pharmaceutical returns company dedicated to client-focused service. Our mission is to make the returns process as easy as possible for our clients. Our superior service has earned the trust of a broad range of clients including hospital pharmacies, the Department of Defense, independent pharmacies, pharmacy chains, and physicians’ offices. Our services help ensure customer compliance with federal and state regulations, and improve their investment on the credit return process.

Product Overview

We offer easy and hassle-free services to streamline your facility’s pharmaceutical returns process to save you time and labor. Our online client portal provides real-time job tracking and analytics on expected returns. n Reverse Distribution Services •  Rapid Credit: Credit within 14 days. •  On-site Service: Trained representatives come on-site to check paperwork, ensure proper packaging, and prepare shipments for carrier pickup. •  Box and Ship Service: Manually pack and ship your own returns with prepaid labels and boxes. •  PharmaWaste: Send your non-hazardous, non-controlled pharmaceutical waste to us so we can handle the EPA compliant disposal process.

Features & Options

At Pharma Logistics, we specialize in pharmaceutical reverse distribution, handling the return credit process for retail pharmacies, hospital pharmacies, and other healthcare providers across the nation. Whether you need to get your credits quickly, are looking for a convenient way to ship your expired drugs, or would like more visibility into your returned products, Pharma Logistics delivers seamless service to ensure compliance and improve profitability.

n Pharma Logistics Pharmacy Benefits • Faster Credits: Supports cash flow and ROI for your pharmacy. • Singular source for creditable and non-creditable pharmaceuticals. • Quickly boost cash flow. •  Spend less time on accounting; reduce your reconciliation time up to 25 hours per month. •  Precision processing allows for line item reconciliation, delivering greater return credit accuracy. •  Our 100% Credit Promise: If you don’t receive 100% of the estimated return value, we’ll pay the difference of your service fee. • Online client portal offers real-time visibility and return analytics.

Online Analytics

Beware, not every vendor can show exactly where your credit is in the return process and how much you can expect to collect. Unlike most vendors, Pharma Logistics provides you with our online client portal for 24 hours a day, seven days a week data access. Our portal improves your ROI by saving hours of labor, and enables your pharmacy to quickly track your return jobs and credits in real-time. n Real-Time Analytics Include • Expected Return Value (ERV) Calculation • Dashboard Showing Status of all Returns and Disposals • Line-Item Reporting • Credit Tracking  • Expected and Paid Credits  • Data Export to Support Compliance and Financial Reporting

Additional Product Lines

n Consumer Drug Take-Back Services Pharma Logistics provides compliant, cost-effective consumer Drug Take-Back kiosks and replacements kits to encourage the safe disposal of unwanted pharmaceutical products. •  Benefit: Helps protect your community from prescription drug abuse and accidental poisoning; reduces the dangers of pharmaceutical waste.

Markets Served

We serve hospitals, independent pharmacies, retail pharmacies, government, and closed door pharmacies.

Ordering Information

Call (888) 729-7427, email plcustomerservice@pharmalogistics.com, or visit www.pharmalogistics.com. We will make sure you get all the information you need to make the best decision for your pharmacy.

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Medi-Dose

EPS

Unit Do s Bar Co e, di Pharm ng, a Nursin cy & g Supp ly Expert s!

There’s a label for that! Medi-Dose/EPS labels are specifically designed for every need...from solids to liquids, syringes to ampules, IV lines and bags to insulin and suppositories. Plus, with our MILT® software, you can even add optional bar codes. You name it. At Medi-Dose/EPS, there’s a label for that!

Simple. Reliable.

800.523.8966

MediDose.com

® ®


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medi-Dose, Inc./EPS, Inc. Your Community Pharmacy Supply Experts For over 40 years, Medi-Dose/EPS has been working with pharmacists to design and support cost-effective products, solving the specific needs of their pharmacies.

President:

Robert Braverman

Founded: 1971 Employees: Private Toll-Free Phone: (800) 523-8966 Phone:

(215) 396-8600 (800) 323-8966 Address: 70 Industrial Drive Ivyland, PA 18974 Website: www.medidose.com Email: info@medidose.com Toll-Free Fax:

Company Background Medi-Dose/EPS was founded in 1971 when Milton Braverman, a former pharmaceutical company territory manager, saw the need for inexpensive, manual unit dose packaging. He developed the Medi-Dose System to package, handle, and dispense predetermined amounts of medication so they would be accessible for one regular dose. Because of the continued success of the Medi-Dose System, Medi-Dose/EPS expanded its product line to include a full-line of compounding supplies, disposable products, liquid packaging, labeling, and oral syringes designed specifically for the pharmacy professional. We pride ourselves on being the “old friend of the family” and have long-standing products designed to meet the needs of your retail, community, and compounding pharmacy.

Product Overview n Products for the Compounding Pharmacist With Steri-Dropper Bottles, liquid packaging, oral syringes, labeling, safety products, and software, Medi-Dose/EPS is your pharmacy’s source for compounding supplies! The science of pharmaceutical compounding poses unique challenges to pharmacists in the community setting. Whether caring for people or animals, pharmacists have to meet the stringent requirements of USP 797, 800, and other pertinent guidelines, address the unique concerns and conditions of their patients and do it economically and efficiently. Medi-Dose/ EPS compounding products are integral solutions helping you manage this vital but complex process while providing the care and protection your patients need.

Product Specifications n Sterile I.V. Accessories • Safety Products • Labeling Products • Filtering Products • Dispensing Products n Steri-Dropper • Sterile Packs of Either Two or Ten Bottles, Tips, and Caps • Special Zinc Stearate-Free Resin • Four Sizes: 3, 7, 10, and 15 mL n Labeling • Pharmacy Auxiliary Labels • Liquid Packaging Labels • Tamper-Evident Labels n Safety Products • Care Giver Protection • Identification • Disposal

Additional Products We are the source for all your pharmacy’s ancillary products! Bags, bottles, trays, and totes are among a few of the many other supplies we carry. Anything that’s necessary for proper handling in a retail pharmacy setting – you can count on Medi-Dose/EPS! Ordering Information For additional information, please call us at (800) 523-8966, visit our website at medidose.com, or email us at info@medidose.com.

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What value are you getting from your Returns Provider? Returns, Quality, Innovation

Returns

Credits

Disposal

Recalls

With PharmaLink you: • Choose on-site or mail-in services nationwide • Experience one week processing time • Obtain maximum credit recovery • Gain real-time inventory and credit insights • Ensure safe and compliant disposal • Create custom reports and analytics

(800) 257-3527 | pharmalinkinc.com

2021 © PharmaLink


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Experience a Customer-First Returns Experience That Provides Complete Transparency by PharmaLink PharmaLink’s customer-first policy simplifies the return process and offers unparalleled quality and compliance. We provide cost-effective, accurate, and compliant solutions to safely remove unsaleable pharmaceuticals from pharmacies, hospitals, and other healthcare organizations.

President & CEO: Thierry Beckers Founded: 2000

Employees: 160+ Phone:

(800) 257-3527 (727) 669-8327 Address: 8285 Bryan Dairy Road #200 Largo, FL 33777 Website: www.pharmalinkinc.com Fax:

Company Background

Founded in the year 2000, PharmaLink is the nation’s premier pharmaceutical returns and disposal provider. Over the last 21 years, PharmaLink has been providing dependable return services to thousands of pharmacies across the nation. Operating out of a 76,000-squarefoot facility, our progressive operations model offers solutions to ensure maximum return credits and regulatory compliance. Every customer receives a dedicated account manager and can choose from mail-in or on-site return services nationwide. With our simple to use web-based reporting platform, Encore®, we provide an analysis of your returned pharmaceuticals to help you make better financial business decisions for your pharmacy.

Service Overview

PharmaLink’s focus on returns, quality, and innovation has led to its leadership position in the industry for the return of expired, overstocked, or recalled pharmaceutical products. Our 21 years of experience with manufacturers and wholesalers provides our customers peace of mind that we have developed a customized model of operations to ensure compliance and maximum credit recovery. All PharmaLink team members are trained in every aspect of our operations process and exhibit extensive knowledge relative to the reverse logistics industry. We prepare regulatory paperwork, including DEA 222 forms, and provide real-time reports through Encore®, our web-based returns management platform. Whether you choose to have us service your facility on-site, or mail-in your returns for processing, you will receive the highest standard of service excellence and expertise with PharmaLink.

Online Reporting

We offer real-time reporting and analytics through our web-based reporting platform. This platform provides a comprehensive analysis of current and completed returns as well as credit reconciliation. Using the intuitive interface, you can easily create custom reports for returnable and non-returnable product and much more. This detailed reporting and analytics function can offer insights into your inventory and help you make better financial business decisions.

Features & Options

n On-Site Service Features • Dedicated local account manager. •  Detailed inventory of all products to be returned for credit evaluation. • Creation of regulatory paperwork, including DEA 222 form. • Shipping preparation of products to processing facility. • Processing of returnable and recalled products. • Manufacturer returns authorization management. • Disposal of non-returnable product via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation via web-portal. n Mail-In Return Service Features • Dedicated account manager. • Create and upload inventory for return via web-portal. • Shipping of products to processing facility. •  Online preparation of regulatory paperwork including DEA 222 form. • Processing of returnable and recalled products. • Manufacturer returns authorization management. • Disposal of non-returnable products via incineration. • Access to detailed processing reports and analytics via web-portal. • Credit reporting and reconciliation via web portal.

Testimonials

“ Our returns consultant is always responsive and takes their time to clearly answer any questions.”

— Julie L.

“ Our returns consultant’s work is very efficient and organized; they work hard to try and get us every bit of credit possible.” ­— Brandy B.

“ As the manager of the pharmacy, I can count on my returns consultant to conduct timely pickups and get answers to any questions that I have.”

— Gopal P.

“ I’m always a little skeptical of sales people, but after meeting our returns consultant and witnessing their work ethic, we have only used PharmaLink.”

— Eric E.

Consumer RxTakeBack

RxTakeBack — A safe and responsible disposal solution for prescription drugs from consumers and patients. This solution ensures that all medications are handled properly, including the compliant disposal of expired or unwanted patient prescriptions.

Ordering Information

To get started with PharmaLink return services, call (800) 257-3527 or email customersolutions@pharmalinkinc.com. SPRING 2021

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Smart Solutions to Drive Your Pharmacy’s Growth & Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps Community Pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients.

Custom Medication Savings Card Tailored for community pharmacies. Approved with all PSAOs and accepted at virtually all pharmacies. Supports ongoing revenue share plus dispensing data from your local market area to help grow your business. Program is 100% free of charge! www.BonaRx.com/free

Telemedicine Solution Helping patients access over 5,000 U.S. based physicians 24/7, from any mobile device, in under 10 minutes or less. Enables pharmacies to provide a cost-effective health care plan for those that are insured, underinsured or uninsured. Revenue share system drives patient loyalty to your brand. Also includes Discount Dental, Vision, Lab and imaging discount. www.AlereRx.com

Patient Communication System (2-way SMS, MMS, Voice and Fax) Educates, informs and reminds patients in the most efficient and cost-effective way with a 95% open rate within 3 minutes. FastQuoteRx feature facilitates enrolling patients in a Medicare Part D, Medicare Advantage or Medicare Supplement right at the pharmacy. www.RxReach.com

BonaRx | AlereRx | RxReach 866-800-7322 | admin@rxreach.com


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Smart Solutions to Drive Your Pharmacy’s Growth and Revenue, Improve Profitability and Patient Satisfaction PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate the most innovative solutions to generate revenue streams, improve operational efficiencies, enhance customer service, cut costs, and help engage patients in ways to improve loyalty.

President & CEO: Mehrdad Hariri Founded: 2005 Employees: 2-10 Toll-Free Phone:

(866) 800-7322 (888) 609-7228 Website: RxReach.com Toll-Free Fax:

Company Background

PSGA, Inc. is a health care performance improvement company that helps community pharmacies incorporate some of the latest and greatest gadgets and software programs to streamline operational revenue, improve customer service, cut costs, and help patients. The company is led by community pharmacists and health care experts with decades of experience and multi-store ownership providing proven and tested programs.

Product Overview

n BonaRx®: BonaRx is a custom medication savings card tailored to community pharmacies. Our program is approved with all PSAOs and accepted at virtually all pharmacies. BonaRx provides ongoing revenue share plus dispensing data from your local market area to help bring more cash patients to your pharmacy and grow your business. It also helps you market your pharmacy to local physicians, clinics, and organizations. This program is 100% free of charge, provides your first set of cards to get you started, and includes a custom URL for the pharmacy. Visit www.BonaRx.com/free for more information. n AlereRx®: As telemedicine becomes more mainstream in providing patient care, AlereRx telemedicine provides an opportunity to help patients access over 5,000 U.S.-based physicians 24 hours a day, seven days a week, from any mobile device in under 10 minutes. Our program helps community pharmacies provide an extremely cost-effective health care plan for those that are insured, under-insured, or uninsured. Our revenue share system can easily improve patient loyalty to your brand and muchneeded new business that every pharmacy needs. AlereRx also includes discount dental, vision, lab, and imaging. Visit www.AlereRx.com for more information. n RxReach®: Customer communication is vital to any business. RxReach enables a two-way SMS, MMS, voice, and fax communication for today’s active pharmacy business. Community pharmacies can educate, inform, and remind patients in the most efficient and cost-effective way with a 95% open rate within three minutes. In addition, with FastQuoteRx the pharmacist has the ability to help enroll patients in a Medicare Part D, Medicare Advantage, or Medicare Supplement right at the pharmacy, which benefits the patient and the pharmacy, and guarantees continued healthcare the smart way. Visit www.RxReach.com for more information.

Additional Product Lines

n TabulaRx® (Coming Soon) Current estimates show that controlled substances constitute 12% of all prescriptions written each year. These drugs have potential for abuse, dependence, and diversion. There are several critical ways to support security surrounding the ordering and receipt of controlled substances and accurate record keeping. A registered individual practitioner is required to keep records, as described in 1304.04, of controlled substances in Schedules II, III, IV, and V which are purchased in the lawful course of professional practice. Diversion of controlled substances can occur anywhere in the pharmaceutical supply line. Unfortunately, most drug diversion monitoring solutions look at just the logs from the automatic dispensing cabinets (ADC) and shows the staff that dispenses, administers, and wastes drugs from those cabinets. With C2Inventory.com, we monitor the entire supply chain of the pharmacy, starting with the order and ending with the consumption or expiration of the drugs in our Pharmacy Module of our Drug Diversion Software Solution. Your pharmacy must maintain complete, accurate, and up-to-date records for every controlled substance purchased, received, stored, distributed, dispensed, disposed of, or otherwise passing through your pharmacy.

Testimonials

“ Excellent, professional, and considerate are a few descriptors that come to mind.”

— Sam Awada, RPh, President, American Mail-order Rx

“ T hey are very professional. Their telemedicine practice is the best in the country.”

— Dr. Paul Ezeobinwa, Owner, Plaza Pharmacy

“Friendly and fast service. Great service to offer — highly recommended.”

— Alalade Olurotimi, RPh, DPh, Owner, Fountain Pharmacy

Key Customers

Our custom cards are accepted at over 72,000 pharmacies nationwide.

Key Business Partners eHealth, RPhAlly

Markets Served Nationwide

Trade Shows/Meetings Attended

NCPA, FPA Regional Meetings, and VPA Regional Meetings

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T R A D E S H O W & M E E T I N G E v e n t Calendar

Event Calendar

Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.

RXinsider’s Virtual Pharmacy Trade Show 24 / 7 / 365 450+ Booths, 89 Aisles www.rxinsider.com

ACVP Veterinary Pharmacy Conference 2021 June 10-12, 2021 Raleigh, NC vetmeds.org/vpc

NACDS Annual Meeting April 26-28, 2021 Virtual Event Annual.nacds.org

McKesson ideaShare Summer 2021 Virtual Event Mckessonideashare.com

PDS Super Conference May 20-22, 2021 Disney’s Coronado Springs Resort Orlando, FL Pdsconference.com

Cardinal Health RBC July 14-17, 2021 Orlando, FL Rbc.cardinalhealth.com

ASHP Summer Meetings and Exhibition Summer 2021 Virtual Event www.ashp.org/Meetingsand-Events 2021 FAH Conference and Business Exposition June 6-8, 2021 Washington Hilton Washington, DC www.fahexpo.com

AACP Annual Meeting 2021 July 17-21, 2021 Toronto, ON aacp.org/events 340B Coalition Summer Conference July 19-21, 2021 Washington, DC 340bcoalition.org/events 2021 HIMSS Global Health Conference & Exhibition August 9-13, 2021 Las Vegas, NV www.himss.org/events

Continued on page 69

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LEARN MORE: www.acainfo.org/education


Jackson has been a strategic partner, meeting demands in our more challenging locations throughout the country, allowing me to expand my Talent Acquisition reach whenever needed.” NATIONWIDE OUTPATIENT CLINIC – 2020

Flexible Staffing Solutions Get coverage from a pharmacy exclusive staffing agency and increase your fill rates with flexible, scalable staffing solutions that include a success guarantee.

877.500.6508

www.jacksonpharmacy.com


Senior Care Pharmacists are HEROES As a pharmacist who serves aging patients, you are often the last line of defense for a population that is at a significantly higher risk for medication-related problems. Your service as a clinician and patient advocate deserves support and recognition. ASCP salutes your efforts!

WHO WE ARE: Empowering Pharmacists. Transforming Aging. ASCP is a membership association that represents pharmacists, health care professionals, and students serving the unique medication needs of older adults. ASCP is an international organization with members located in all 50 states, Puerto Rico, and 12 countries. The society’s mission is to promote healthy aging by empowering pharmacists with education, resources, and innovative opportunities. Visit ascp.com to learn more. Join Today and Save! Take advantage of our Membership Special and get $20 off. Use promo code INSIDER20, when you join online at ascp. com/joinnow. Code expires on May 31, 2021

Benefits The following benefits are FREE with an ASCP Membership: • Access to the COVID-19 resource center including important Operation Warp Speed updates • Monthly CE webinars (1.0-1.5 CPE each) • Online access to The Senior Care Pharmacist, ASCP’s award-winning, peer-reviewed journal • Biweekly issues of ASCP’s eNewsletter, ASCP Now • Members-only access to articles, guidelines, and other helpful information in ASCP’s online Practice Resource Centers • Free upgrade to get listed on ASCP’s Senior Care Pharmacist Directory • Members-only access to select toolkits and ASCP’s blog • Access to post or find jobs on ASCP’s Career Center • Members-Only Focus Groups for individuals in the same practice setting • Volunteer & Recognition Opportunities

Join and Save $20! Use promo code INSIDER20 Empowering Pharmacists. Transforming Aging.

ascp.com


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Stay Connected to the Pharmacy & Medical Industry Gain key insights about the industry, the category and your vendors through ECRM Programs

Contact our SVP of Pharmacy & Medical Markets, Michael Castillo to learn how you can take advantage of virtual and in-person opportunities at 440-528-0441 or mcastillo@ecrm.marketgate.com


Event Calendar

Trade Shows, Meetings, & Expositions Due to COVID-19, all trade shows and meetings are subject to change. Please confirm with the individual organization for updates.

Continued from page 64

NACDS Total Store Expo August 21-23, 2021 Denver, CO Tse.nacds.org ECRM — Health System/ Institutional Pharmacy Program September 27-30, 2021 Location Coming Soon ecrm.marketgate.com/sessions NASP Annual Meeting September 27-30, 2021 Washington, DC naspnet.org/annual-meeting NCPA Annual Conference October 9-12, 2021 Charlotte, NC Convention.ncpa.org Asembia 2021 Specialty Pharmacy Summit October 26-29, 2021 Las Vegas, NV Asembiasummit.com

ASCP Annual Meeting & Exhibition November 4-7, 2021 Town and Country San Diego, CA www.ascp.com ECRM — Pharmacy Technology, Services, Supplies, and Automation Program November 8-10, 2021 Location Coming Soon ecrm.marketgate.com/sessions ASHP Midyear Clinical Meeting and Exhibition December 5-9, 2021 Orlando, FL www.ashp.org/Meetingsand-Conferences/MidyearClinical-Meeting-andExhibition

All told, APC represents tens of thousands of compounders and patients: pharmacists, technicians, students, researchers, and suppliers, as well as the men, women, and even the animals they care for. APC has launched a nationwide media campaign. Our goal: stopping the FDA's threat to restrict compounded hormone therapy — treatment that has done wonders for millions of women and men for decades.

T R A D E S H O W & M E E T I N G E v e n t Calendar

The Alliance for Pharmacy Compounding is the largest organization in the U.S. focused entirely on advocating for pharmacy compounding.

th The threat to cBHT is a threat to patients and to the pharmacies that serve them. we' building APC and the coalition we're are stepping up to counter that threat — and whatever comes next. (Read about our media campaign, and contribute to it, at A4PC.org/cbht.)

All shows are subject to change.

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Expect More. Stress Less. SafeChain provides wholesale solutions that give your business the opportunity to be even more successful.

What We Offer Generous Initial Credit Limits and 30-Day Terms (upon approval)

Nationwide Distribution Centers

Same-Day Shipping, Next Day, and Saturday Delivery

Late Order Cut-Off Times

100+ Direct Manufacturer and Wholesaler Accounts

Thousands of In-Stock Products Including DEA Schedules CII-CV

No Minimum Orders

Dedicated Account Representatives

It’s easy to get started today: 855.437.5727 | SafeChain.com | Care@SafeChain.com


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Safe Chain Solutions Your Wholesale + Wholecare Pharmaceutical Distributor

SM

Safe Chain delivers the support and pharmaceutical care you need when your patients need you most, safely and securely through our supply chain.

President & CEO: Charlie Boyd Founded: 2011 Employees: 50+ Toll-Free Phone:

(855) 437-5727 (866) 930-1128 Address: 822 Chesapeake Drive Cambridge, MD 21613 Website: SafeChain.com Toll-Free Fax:

Company Background Safe Chain was founded by brothers, Charlie and Pat Boyd, in 2011. What started as a boutique logistics business and wholesale distributor to hospitals, has now transformed into a full-service pharmaceutical wholesaler. The company has grown from just two employees to over 50 with five locations. Our values are the vital link supporting the care we have for our customers and their patients. n Company Values Honesty: Being truthful to each other and our clients. Humility: Maintaining high character throughout all situations. Gratitude: Being grateful for our clients and everything we have and do each day. Professionalism: Dedicating ourselves to a higher standard then what is expected. Responsibility: Being accountable and taking ownership in our job roles. Positive Attitudes: Maintaining a polite, pleasant, positive demeanor under the toughest of circumstances. Grit: Will to succeed and persevere no matter what challenges are thrown our way. Teamwork: Commitment to each other to accomplish our common goals or visions. Moral Courage: Doing the right thing even when it might be unpopular.

Product Overview Safe Chain provides a wide range of pharmaceuticals and health care products and delivers them safely and securely to a diverse network of healthcare facilities nationwide. As your Wholesale + Wholecare pharmaceutical distribution specialists, we partner with you to help you deliver unparalleled vital care to your patients and businesses. Specific areas of experience: • Pain Management • HIV • Drug Shortages • Active Pharmaceutical Ingredients (API) • Medical Supplies/PPE

Features & Options What can Safe Chain offer you? • $20,000+ Initial Credit Upon Approval • 30-Day Terms • Nationwide Distribution Centers • 100+ Direct Manufacturer and Wholesaler Accounts • No Minimum Orders • Free Shipping • Dedicated Account Representatives

Markets Served We provide a comprehensive range of pharmaceuticals and healthcare products to retail pharmacies, hospitals, surgery centers, urgent cares, specialty pharmacies, physicians, and government managed facilities. Ordering Information

For more information on how Safe Chain can be your Wholesale + Wholecare pharmaceutical distributor, contact us today to speak to an account representative and learn about all our product offerings at (855) 437-5727 or Care@SafeChain.com, and visit us online at SafeChain.com.

Enjoyment: Have fun. Life’s too short not to.

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44

Your Success is Our Success

YEARS

IN BUSINESS

Optimize your patient-centered pharmacy

Choice of scalable pharmacy systems Exclusive in-workflow MTM, clinical care solution Proprietary pricing solution defends against cash cards

Rx30 and Computer-Rx pharmacy management systems are pharmacy-focused, solution-centric. Solving the needs of pharmacies has been our top priority for 44 years. Patient care is your focus, pharmacy solutions is our focus.

Learn how our integrated, scalable solution suite optimizes your pharmacy.

t. 800-696-8809 w. rx30.com w. computer-rx.com


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Transaction Data Systems (Rx30/Computer-Rx) Pharmacy Software Solutions Providing innovative, robust, and easy-to-use pharmacy management, point-of-sale, multi-site management, and business management solutions to community pharmacies across the United States.

President & CEO: Jude Dieterman Founded: 1977 Employees: 500 Toll-Free Phone:

(800) 289-7930

Address: 6021 Rio Grande Avenue Website:

Orlando, FL 32809 www.rx30.com | www.computer-rx.com

Company Background

Transaction Data Systems, with its Rx30 and Computer-Rx pharmacy management solutions, is focused on improving efficiency and productivity and increasing profitability for today’s community pharmacies. TDS is the unquestioned leader in pharmacy management software, with the latest innovations in prescription filling, clinical services, and pharmacy operations. Unlike other pharmacy software companies, TDS focuses on the complete, daily business of running a pharmacy, including everything from filling prescriptions and managing inventory to providing clinical opportunities to drive revenue, critical analytics for your business, management tools and more.

Product Overview

n Rx30 provides a robust, easy-to-learn management platform, pointof-sale software, and central management solution. Rx30 solutions offer multiple applications available to pharmacies and their patients to make managing patient medication regimens easy and interactive. The Rx30 platform provides fully automated e-scripts, revenue opportunities through innovative clinical solutions, and 80+ integration partners. Whether your focus is an independent retail pharmacy, small retail chain, nursing home, nursing home consulting, compounding or IV processing, we have the tools you need to make your job easier! n Computer-Rx is our Windows-based platform that offers an easy-to-use interface and robust tools for pharmacy management, pharmacy point-ofsale, delivery, and centralized pharmacy management. The Computer-Rx platform is a one-size-fits-all solution, easily scalable to fit the demands of any independent pharmacy. Computer-Rx solutions offer dynamic reporting tools and easy claim reconciliation. Inventory management is streamlined with EDI ordering and receiving through seamless integration with all major wholesalers and dozens of regional wholesalers. Using Computer-Rx, patient care is taken to the next level with innovative and integrated clinical solutions available only to TDS pharmacies.

Features & Options

n TDS offers pharmacies a total pharmacy solution, including robust pharmacy management software, integrated point-of-sale, centralized pharmacy management for multiple locations, mobile/delivery tools, patient applications, built-in communication tools, integrated clinical opportunities

portal, retail business services, state-of-the-art claims reconciliation services, business management tools, credentialing, and more. • Scalable Workflow • Robust Business Tools • In-Workflow Alerts • Integrated MTM • Central Management • Controlled Substance Patient Monitoring Program • Automated, Off-Site Data Backup • E-Fax and Text • Cash Pricing Program • Cybersecurity and Breach Protection • Patient-Focused Care • Integrated Point-of-Sale • One-Click PDMP Review • eCare Plans • Online Pharmacy Reporting Dashboard • Credentialing • Patient Targeting and Clinical Tools • 340B Analytics • Claim Reconciliation Services • Marketing Tools and Applications n Enhanced Medication Services (EMS) is an exclusive part of the TDS family and serves all Rx30 and Computer-Rx users’ clinical needs. The EMS team of trained clinicians provides high-quality, clinical intervention outreach services to patients and providers in collaboration with pharmacies and health plans, working with patients to ensure they take their medications and resolve medication-related problems. EMS engages with providers in facilitating needed prescription updates and changes. These interventions provide “quality lift” for TDS partner pharmacies and health plans to achieve high-level performance on quality measures and improve health outcomes. n KloudScript is the latest addition to the TDS family with end-to-end specialty pharmacy services to community pharmacies and hospital systems. The KloudScript team offers support and software to help pharmacies enter the specialty market or grow their existing specialty business. By simplifying the patient care experience through technology, KloudScript enables pharmacies to retain their patients with specialty medications, diversify pharmacy revenue, and build a comprehensive specialty program.

Ordering Information

For more information on TDS solutions and how they can help your independent pharmacy thrive, call (800) 647-5288 or visit www.Rx30.com and www.Computer-Rx.com to learn more. SPRING 2021

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Medication Made Simple Did you know blister cards improve adherence rates from 61% to as much as 97%1?

Over a Century Advancing Healthcare Packaging Expertise Integrated into pharmacy automation technology across North America and Europe Reach Serving more than 12,000 pharmacies in 20 countries Partnership World-class in-house graphic design team with global healthcare brand experience can customize packaging and enhance your pharmacy’s brand

Discover a portfolio of single and multi-dose adherence packaging systems that improve patient outcomes and generate new revenue for your pharmacy. 1.800.265.1009 • pharmacy@joneshealthcaregroup.com JonesHealthcareGroup.com/Markets/US 1 - https://pubmed.ncbi.nlm.nih.gov/17101639/


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medication Made Simple — Adherence Packaging From Jones Healthcare Group Fully customizable and automation-compatible medication adherence solutions that advance patient outcomes and drive additional revenue for your pharmacy.

President & CEO: Ron Harris Founded: 1882

Employees: 400+ Toll-Free Phone:

(800) 265-1009 Phone: (519) 659-8373 Fax: (519) 659-8306 Address: 3000 Page Street, London, ON N5V 5H3 Canada Website: www.joneshealthcaregroup.com

Company Background

Jones Healthcare Group is a world-class provider of progressive packaging and medication dispensing solutions. For over a century, the company’s partnerships, knowledge, and expertise across healthcare sectors have provided insights and opportunities for clients in response to evolving market needs. Jones has been a long-time, trusted partner to some of the most recognized global pharmaceutical and wellness brands, and the largest pharmacy groups across the world. The company’s full-service and integrated offering includes graphic and CAD design, print and conversion for folding cartons, pressure sensitive labels and intelligent packaging, blistering, bottling, pouching, convenience vial filling and secondary packaging services, as well as a range of medication dispensing and delivery products. From packaging that protects and informs, to new platforms that improve consumer outcomes — Jones Healthcare Group is packaging the future of healthcare.

Product Overview

n Qube Multi-Dose Medication Management System When Bigger is Better

Accommodating an entire week’s worth of medication in high-capacity blisters, the Qube adherence package helps patients take the right medications at the right time, no matter how complex the regime. n Qube31 Multi-Dose Medication Management System Adherence Packaging for Longer Medication Cycles

Designed to hold up to 31 medication passes, Qube31 is the perfect solution for pharmacies looking to offer patients calendarized adherence packaging and for those with established monthly med-synch programs using SynMed® automation. n FlexRx™ Multi-Dose Medication Management System Functionality and Brand Presence Rolled Into One

The FlexRx adherence package offers patients flexibility and portability with its detachable high-capacity blisters, while full customization

opportunities allow pharmacies to showcase their brand in a costeffective way. n FlexRx™ Light Medication Management System

Optimal Flexibility for Pharmacists and Patients

With detachable high-capacity blisters, FlexRx Light is an economical solution for patients taking multiple medications and pharmacists looking to offer a versatile medication management tool. n 31-Day Single-Dose Medication Management System

Designed With Pharmacy Workflow Efficiency in Mind

To meet the needs of today’s busy pharmacy, our monthly single-dose card comes in two versions — a one-piece panel and grid combination for manual preparation, and a pre-separated panel and grid design that streamlines filling in automated workflow technologies for high-volume pharmacies with automation capabilities. n Branded Box Solutions for Strip Packaging

Convenient, Customizable Storage for Pharmacy Automated Packaging

Build your brand and drive patient adherence using a customizable strip packaging box solution compatible with all pharmacy automation technologies. With a number of sizes, HIPAA-compliant formats and the option to print up to nine colors, our boxes are designed to integrate seamlessly into your workflow, accommodate your dispensing preferences, and showcase your pharmacy brand.

Value-Added Offering

• Industry-leading technical support. • World-class design services. •  Bold graphics with up to nine colors making packaging easy for healthcare providers and patients to use.

Pharmacy Automation Compatibility

Integration into leading pharmacy automation systems, including: • SynMed® XF, Ultra and Assist • BlistAssist® • SmartCardRx™ | Parata • Manchac Technologies DOSIS® Systems

Markets Served

• Central Fill • Retail Chain • Independent Retail • Long-Term Care • Assisted Living • Retirement Community SPRING 2021

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G IN

TR

O

D

U

C

IN

2 NEW MULTI-DOSE PACKAGING MACHINES R

Next generation multi/unit-dose packaging technology (two models: 144 and 352 canister machines)

New rotary design provides a small footprint (2' x 2' or 2' x 4') and front loading

Fast packaging speeds: up to 65 per minute

Package and refill canisters at the same time

RFID “Smart” canisters allow for placement anywhere

Built-in dehumidifier

Easy to clean

Quiet operation

CONTACT US TODAY!

800-727-2543

info@euclidmedicalproducts.com euclidmedicalproducts.com


2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Axial® Multi-Dose Packaging Machines by Euclid® Medical Products Axial® multi-dose packaging machines promote medication adherence and simplify the process for the patient by pouch packaging medications by time and day. Axial® boasts a smaller footprint than any other machine on the market and provides next generation technology.

Business Unit Director: Kevin Copsey Founded: 1955

Employees: 11-50 Toll-Free Phone:

(800) 727-2543 Fax: (330) 698-1254 Address: 339 Mill Creek Apple Creek, OH 44606 Website: www.euclidmedicalproducts.com

Company Background

For more than 50 years, Euclid® Medical Products has been a trusted partner for hospital/retail pharmacies, long-term care facilities, and third-party re-packagers seeking high-quality, efficient multi/unit-dose packaging and barcoding systems. With Vantage™ customizable software offering linear and 2D barcoding capabilities, fade-resistant thermal transfer printing, and multiple accessories to improve your packaging process, we are committed to helping you reduce costs and improve your overall operational efficiency. By manufacturing our equipment, we provide superior products built to stand the test of time with the updated features needed by today’s pharmacies.

Product Overview

These next-generation adherence pouch packaging machines with unitand multi-dose capabilities are built on a new revolutionary rotary design that allows for a very small footprint. The 144-canister machine has a 2' x 2' footprint. The 352-canister machine has a 2' x 4' footprint. These pharmacy packaging machines can package at speeds up to 65 packages per minute. Storing up to 15 canisters of one medication for high volume runners, the machines can continue to package as canisters are being refilled. The new rotary design allows for easy access to the canisters as well as easy cleaning and maintenance. These machines have RFID smart canisters, a built-in dehumidifier, and are very quiet in operation.

Features & Options

• Two models (144/352 cannisters). • Packaging speeds up to 65 packages per minute. • Can package and replenish cannisters at same time. • RFID “Smart Cannisters” are easy to access. • Built-in dehumidifier. • Easy to clean. •  Packaging materials (Class A) contain technology that provides fast, easy opening. •  Provides 300 DPI thermal transfer printing and can produce linear and 2D barcodes. • Quiet operation.

Product Specifications

n 144 Canister Specifications • Footprint (Inches): Doorway: 23.62" W x 23.62" D x 79.39" H • Number of Tablet Canisters: 144 •  Packaging Size: 70 x 60 mm / 70 x 70 mm / 70 x 80 mm (Standard) / 70 x 90 mm • Packaging Speed: Up to 65 Pouches/Minute •  Universal Tray: 48-cell Trays Accommodate Multiple Meds in Each Cell • Display: Touch Panel PC / LED • Power Source: 100 VAC ± 10 V:50/60 Hz • Printing Method: Thermal Transfer Printing • Gross Weight: 683 lbs. (Approximate) n 352 Canister Specifications • Footprint (Inches): Doorway: 47.2" W x 23.6" D x 87.8" H • Number of Tablet Canisters: 352 • Packaging Size: Same as 144 • Packaging Speed: Same as 144 •  Universal Tray: 66-cell Trays Accommodate Multiple Meds in Each Cell • Display: Same as 144 • Power Source: Same as 144 • Printing Method: Same as 144 • Gross Weight: 1,311.8 lbs. (Approximate)

Testimonial

“ T he Axial® machine and concept of packaging is the future of pharmacy. It’s exactly the reason why we wanted to grab a hold of it. Other brands and equipment just didn’t make sense for us. Axial fit all of our criteria — the smaller size for our compact facility, the packaging capabilities, and addition of med sync, the efficiency — it’s incredibly versatile,” said Regel. “Axial multi-dose machines will lead Bartlett Prescription Shop into the next phase of pharmacy. We now have a chance at future growth,” said Regel. “Euclid Medical Products gave our small, local pharmacy a competitive advantage in this crowded market. During times like these, that’s needed now more than ever.”

— Josh Regel, Bartlett Prescription Shop in Tennessee

Markets Served

Retail, Combo, Closed-Door, and Hospital Pharmacies

Trade Shows/Meetings Attended

ASHP, NCPA, PDS, HMA, AmerisourceBergen ThoughtSpot, Cardinal RBC, McKesson ideaShare, and NACDS Total Store Expo

Ordering Information

Email us at info@euclidmedicalproducts.com or call us at (800) 727-2543. SPRING 2021

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2 0WAY S TO I M P R O V E PAT I E N T C A R E & P H A R M A C Y P R O F I TA B I L I T Y

Medicine-On-Time, A CSS Health Company — Medication Adherence Solutions Medicine-On-Time, a CSS Health Company provides compliance packaging products, clinical solutions, and member services that increase patient adherence, lower DIR fees, and add new revenue opportunities to your business.

CEO:

Jim Clair COO: Perry Larson Founded: 1984 Employees: 70 Toll-Free Phone: (800) 722-8824 Website: www.medicineontime.com

Company Background

Medicine-On-Time, A CSS Health Company, is a leader in adherence solutions that improve patient outcomes and increase pharmacy profitability. Its Pharmacy Services Division offers multi-dose and singledose compliance packaging solutions as well as marketing and business development services. Its Payer Services Division connects pharmacies to health plans and PBMs for clinical reimbursement opportunities.

Product Overview

Medicine-On-Time provides a wide array of multi-dose and single-dose compliance packaging solutions to help you service any patient in any care setting. Each package is expertly designed to help your pharmacy better serve patients and improve medication adherence.

Product Highlights

n motNext Software: motNext Software organizes your medication adherence program. It optimizes workflow by managing patient profiles, cycle dates, and more. Power multiple types of compliance packaging solutions and enhance patient services with this best-in-class patient management software. n MOT Complete: Powered by motNext, this color-coded multi-dose system is the most versatile solution on the market. It can be prepared in a monthly or weekly calendar format in any day supply up to 35. Removable dose cups are perfect for on the go. This product is proven to increase patient PDC scores for low-performing patients by over 30%. n Multi-Dose Startup Solutions: Medicine-On-Time offers easy-startup multi-dose solutions for pharmacies just beginning their adherence program. Seven-day compliance packages are available with standard and jumbo blisters. n CircuPack: Powered by motNext, this semi-automated system provides an easy and accurate filling process in the pharmacy using barcode-driven technology. The one-of-a-kind round multi-dose blister card is intuitive and easy for the patient to follow. An optional patient reminder mobile app delivers an alarm to the patient when a dose is due to be taken. n New! Single-Dose Card for SynMed: Our newest single-dose card is designed to meet the specifications of SynMed XF or Ultra robots produced by pharmacy automation partner, Synergy Medical. It’s available in 30, 31, and 31 cycle fill variations including medium and large blisters.

n NEW! Single-Dose Select Seal: When pharmacies must accept returns from nursing homes for credit under Medicare Part A, MOT Select Seal allows for the recovery of the unused medications in a unit-dose blister package. Medication name, strength, lot number, and expiration date preprinted on each dose cup. Available in 30 and 31 dose configurations including medium and large blisters. n Coming Soon: Look for more multi-dose compliance packaging options available in May 2021!

Testimonial

“ Medicine-On-Time helped me become a five-star pharmacy. I have seen a return on my investment by lowering my DIR fees.”

— Germaine Robinson, Germ’s Thrift Clinic, Opelousas, LA

Member Services Overview

Medicine-On-Time member services are designed to help your pharmacy optimize workflow and increase revenue. n Customer Support: Our team of IT professionals and nationally certified pharmacy technicians offer training and support for motNext patient management software and assist with daily workflow needs. All members of the team have extensive experience with medication adherence and workflow management. They answer phones live and provide prompt assistance. n Marketing and Business Expansion Services: A dedicated team of marketing professionals work directly with your pharmacy to provide marketing resources that help you reach the target markets you value most. We equip you with printable and digital assets to promote your business online and in person. Whether you are educating your patients, engaging physicians, or working with facilities in your community, Medicine-On-Time supports you every step of the way. n New! Performance Program: Mitigate DIR fees and realize new financial opportunities with Medicine-On-Time’s Performance Program. We empower your staff with the knowledge and tools you need to raise your pharmacy quality measures with a targeted approached that will improve your bottom line.

Advanced Practice Network

CSS Health’s Advanced Practice Network (APN) is helping to advance the practice of pharmacy by offering reimbursement opportunities for clinical services. Through negotiated health plan and payer contracts, CSS Health connects APN members to new cases and new opportunities to practice at the top of your license.

Ordering Information

Order products online at shop.medicineontime.com. SPRING 2021

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Al Underwood 877.766.0321 questions ? Call

SUNGLASSES & SUN-BIFOCALS

READERS

FRANKLIN EYEWEAR® “BOUTIQUE” SUN AND READING GLASS DEALS Displays hold 72 pair plus Storage Base!

FREE DISPLAY! FREE SHIPPING!

Base 14” square, 66” tall – $200 Value

Al Underwood, Owner

Reading Glasses – Color Coded by Strength 144 pair $6.99 Readers @ $3.50 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FRB72

$ 504.00 0.00 Total cost $ 504.00

Sunglasses – Color Coded by Category 108 pair $6.99 Sunglasses @ $3.50 each 36 pair $9.99 Polarized & Sun-Bifocals @ $5.00 each FREE BOUTIQUE DISPLAY INCLUDED Deal #FSB72 Total cost

$ 378.00 $ 180.00 0.00 $ 558.00

Displays are plan-o-gramed with labels to match the price tags on all glasses. This helps you keep your display organized for maximum sales, and simplifies re-orders.

See My See My

MORE AT WWW.FRANKLINEYEWEAR.COM questions?

Al underwood at 877.766.0321

refills: Sunglasses: $42 dozen assorted Sun-Bifocals & Polarized: $60 dozen assorted Sunglasses

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refills $42 dozen assorted

sun-bifocals & polarized

We hand pick a mix of men’s and women’s, trendy and traditional styles.

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Boost Your Operating Performance PrimeCare is the most flexible pharmacy management system on the market today. Enhance performance with software extensions to answer all the needs of institutional and long-term care pharmacies.

Over 200 Interfaces

Process Automation

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Content Management

Advance your workflow with the DocuTrack software extension. Organize, store, and retrieve all the documents and media that keep your pharmacy running.

Delivery

Manage all aspects of your pharmacy delivery process with the DeliveryTrack software extension – from item validation and route optimization to signature capture and audit compliance.

Improve your facility-to-pharmacy communication with the WebConnect software extension. Quickly access clinical information and up-to-date care data for better patient care.

866.257.4279 | PrimeCareAdvantage.com © 2021 RedSail Technologies, LLC. Integra® is part of RedSail Technologies, LLC. The Integra word mark and logo, PrimeCare®, DocuTrack®, DeliveryTrack®, and WebConnect® are trademarks owned by RedSail Technologies, LLC.


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