Best of AX
from people who know AX the Best
Full Portfolio of Services Proven track record with Enterprises, SIs & ISVs Sonata provides Brick & Click - a retailing platform of the future to get the best of both Store & Digital retail and helps enterprises get the best out of Dynamics by providing Consulting, Implementation, Turnaround, Digital Enablement, high performance Engineering and Managed Support services. Sonata today is preferred choice for fortune 500 companies and for some of the large and complex implementations globally. Sonata is the partner of choice for global SIs in making their large and critical implementations successful, and helping engineer best-in-class solutions for ISVs. We specialize in managed engineering factories, scaling implementations & solutions and niche skills such as MPOS, complex integrations and customizations, where our deep value-added engineering capability and experience working in multi-vendor scenarios have been critical enablers of client project success.
Sonata’s Dynamics AX Expertise
• 10+ years of expertise engineering and deploying Dynamics AX globally • Deep expertise on Retail • World class Brick & Click Digital transformation solution for retailers • Global Scale - one of the largest resource pools globally • Expertise in managing complex and large global deployments & roll outs • Proven track record of recovering implementations • Key expertise in scaling AX solutions for enterprise deployments & solutions • Deep understanding of AX 7 • Expertise & unique model for setting up engineering factories to support large/global deployments • Proven methodology, tools and assets for reliable and predictable delivery
Consulting • Enterprise roadmap • Global solution definition • Architecture design • Performance management • Business case development
Managed services • Global 24/7 helpdesk • Problem management • Release management • Instance monitoring • Business continuity (monitoring, DR, backups, In-place upgrades)
Digital transformation on AX • Rapid mobile enablement (Mobile platform, apps and extensions) • Cloud migration • Ecommerce enablement • Analytics
Enterprise services • Enterprise implementation • Global template definition • Upgrade templates • Global roll outs • Recovery services
Engineering services • Global dev factory • High performance engineering • AX 7 Cloud Engineering • Testing and test automation
TORQ: Proven Methodologies and Tools for Reliable and Predictable Delivery Sonata’s proprietary TORQ methodology is designed to ensure fast, first-time-right implementation of complex projects. A blue print-driven approach built on top of the Microsoft SureStep™ methodology, it incorporates practical insights from our past projects to enhance delivery.
Scalable Delivery Methodology AX led business transformation programs
Tailored approach for specific scenarios
Predictability - quality, time and process
Fast benefit realization
Microsoft SureStep™ Methodology Diagnosis
Analysis
Design
Dev. and Testing
Deployment
Solution Delivery
Solution Envisioning
End-to-End Implementation
Operation Solution Support
Upgrade
LCS Integration for Speed Quality & Assurance
Blueprint driven delivery
Sonata Add-on to SureStepTM Business case development Re-usable assets and measurement
Expertise on MS lifecycle tooling platform
Solution Delivery Technical Excellence in Delivery
People Management Competency
Future Competency Adoption
Blue Printing
Driving Innovation
Critical Reviewer Panel
Driving Efficiency
Transforming Shopping Experiences
A leading middle eastern duty-free retailer decided to transform its technology to create a new customer shopping experience. Sonata was chosen to implement a next-gen Omni-Channel solution on a single platform, integrating processes and systems, to facilitate a seamless experience across multiple retail, lounge and in-flight touch points. BENEFITS: Sonata’s solution which encompassed 24X7 operations, loyalty program management and secure payment, ensured a superior shopping experience across more than 50 shops and lounges to drive customer satisfaction and revenues.
Enabling Professional Services with Technology
A leading marketing services company decided to use AX to bring multiple business entities onto a common process platform. Sonata implemented AX 2012 for Service core modules on HR, Finance and Procurement with over 150+ customizations to handle integrations to media, rebate and payroll systems. BENEFITS: The solution will drive significant efficiencies in the operation of a complex services business, with necessary fit-to-industry and client business-specific processes.
Integrating AX Retail to Support Growth
A leading us apparel and fashion chain chose AX Retail 2012 as the system to power its growth plans. Sonata integrated complex existing systems into an effective final scalable solution, supporting new channels and store formats. BENEFITS: The final implementation integrated new e-commerce features of AX Retail with existing POS and order management systems. This enabled faster growth in new outlets and channels at lower TCO.
Sonata’s AX Centre of Excellence A focus area for Sonata as a technology is that the AX services are driven by a Centre of Excellence that develops a range of capabilities on platforms, skills, assets and processes to continuously push the envelop on the quality of results offered to customers. For large projects we go further in setting up a dedicated customer-specific Centre of Excellence with identified resources across technology and domain specializations that enable a deeper engagement with the clients’ strategic needs.
CoE Charter • • • • • •
Domain knowledge Technology and Solution Expertise Reusability Process Optimization Knowledge Management Innovation and Thought Leadership
Capabilities • Dynamics AX • Dynamics AX Retail • Dynamics CRM • SQL • Windows 8 • Windows Phone • Surface • Azure • Kinect
Skills
Digital Platforms
• 500+ resources on AX • 100+ trained resources in SMAC technologies • 150+ trained resources in Bl and Analytics
Processes
• Vertical solutions for Retail: Brick & Click • Halosys - mobile enterprise platform • Retina - Analytics engine • E-Commerce add-on • Unified data platform • Cloud Engineering / DevOps
• TORQ: Blueprint driven methodology based on MS SureStepTM • Migration and data integration toolkits • Agile development • Frameworks: Mobility/ Bl Maturity, Managed Services Migration
Attain Business Excellence Get the most from your Dynamics AX implementation solution with Sonata 10+ Years of Partnership - 2004-2015 AX 3.0 to AX 7 Enterprise I Sl and ISV Implementation I Upgrades I Customization
Retail Expertise and Assets • Full range of services with vertical specific solutions • Only Global Service Centre for Dynamics for MS globally • Deep value-added engineering experience from AX 3.0 to AX 7 • Engineered Dynamics AX Retail, SI, Expense, Project modules • Omni Channel, SMAC, BI & Analytics, O365, Yammer
Distribution Resources and Processes • Scale : One of the largest talent pools with 500+ skilled AX resources • Proven Enterprise scale implementations based on Sonata’s TORQ - Blueprint-driven methodology • Dynamics AX Center of Excellence • Re-usable assets and innovations
Delivery Track Record • 100+ client projects delivered successfully • Some of the largest Dynamic AX clients WW. Clients spanning global Fortune 100 to niche customers • Preferred partner for Global SI for Dynamics • Featured in Foresters report for Dynamics. • Best-in-class TCO
Why Sonata Sonata is a partner with global delivery capability and quality standards, with operations that span the US, Europe, Middle East, India, Asia Pacific and ANZ regions. Our team works to quality standards that conform to SEI SMMI Level 5, ITIL, ISO 20000 and ISO 27000 systems. A company listed on Indian stock exchanges, Sonata has the stability and ability to invest in strategic, large and long-term initatives for its clients. Ultimately, software services is a people business. Sonata’s people values are built on three critical attributes: Thought Leadership, Customer Commitment and Execution Excellence. Sound approaches in selection, training and development ensure that every Sonatian evolves as a best-of-breed software professional who can make difference to clients.
About Sonata Software Sonata Software is a global IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge, technology expertise and customer commitment. The company delivers innovative new solutions for Travel, Retail and Consumer Goods industries by integrating technologies such as Omni-Channel Commerce, Mobility, Analytics, Cloud and ERP, to drive enhanced customer engagement, operations efficiency and return on IT investments. A trusted long-term service provider to Fortune 500 companies across both the software product development and enterprise business segments, Sonata seeks to add differentiated value to leaders who want to make an impact on their businesses, with IT.
NORTH AMERICA | EUROPE | ASIA | ANZ
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