Sonata Software Retail IT - Integrated E-Commerce System

Driving Participation in the E-Commerce Market Place Ecosystem with Middleware Solution for Leading Asian Fashion Retailer CASE SUMMARY Need Drive business growth by participating effectively in multiple E-Commerce marketplaces Solution A scalable middleware solution that integrates multiple E-Commerce portals, vendors, logistics partners and ERP into a single flexible, automated fulfilment chain

Benefits E-Commerce growth, operational efficiencies in fulfillment, and low IT cost through open source solutions

BUSINESS CHALLENGE • Rapid increase in the number of e-commerce marketplace portals retailing fashion and apparel goods leading to more choice for customers • Need for a single integrated system to effectively service orders from multiple e-commerce sites • Optimization of fulfilment costs and service levels across multiple order locations, warehouses, vendors and logistics partners • Effective monitoring and reporting of business metrics

SONATA’S TECHNOLOGY SOLUTION • Open source PHP-based middleware using CodeIgniter framework on Apache and Linux; Solution finalized along with customer after evaluating different options • Functionalities include: Catalog Management, Order Allocation to Warehouses and Logistics Partners, Shipment Tracking, Dropship Integration, live reports for operations and business user, ERP integration for invoicing, shipment details, main inventory details and returns information • Scalable architecture that helped add and support new logistics partners, new user roles, peak season orders

BUSINESS BENEFITS • Business growth through participation In multiple e-commerce marketplaces • Improved operational efficiencies through efficient fulfilment systems in terms of time, inventory and delivery costs • Automated monitoring and management of system without increasing costs

ABOUT SONATA SOFTWARE Sonata Software is a global IT services firm focused on catalyzing transformational IT initiatives of its clients through deep domain knowledge, technology expertise and customer commitment. The company delivers innovative new solutions for Travel, Retail and Consumer Goods industries by integrating technologies such as Omni-Channel Commerce, Mobility, Analytics, Cloud and ERP, to drive enhanced customer engagement, operations efficiency and return on IT investments. A trusted longterm service provider to Fortune 100 companies across both the software product development and enterprise business segments, Sonata seeks to add differentiated value to leadership who want to make an impact on their businesses, with IT.

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