2008 Professional Professional Development Development Day Day 2008
The Rise & Fall of Project Management Looking Beyond the Growth Curve PMI – Central Indiana Chapter Professional Development Day
Stephen Burgan, PMP Diana Burgan, PMP Teresa Witt, PMP
The Rise & Fall of Project Management
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Chasm Stephen Burgan, PMP
The Choke Point Diana Burgan, PMP
The Change Process Teresa Witt, PMP
© 2008 Enterprise Consulting
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Management Fads 1600 1400
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
1200 1000
Total Quality Management
800 600 400 200 0 19501954
19551959
19601964
19651969
19701974
19751979
19801984
19851989
19901994
19951999
20002004
Data: Number of published journal articles Source: Business Source Premier - EBSCOHost Database
Š 2008 Enterprise Consulting
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Management Fads 1600 1400
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
1200
Total Quality Management
1000 800 600
Six Sigma
400 200 0 19501954
1955- 1960- 19651959 1964 1969
1970- 1975- 19801974 1979 1984
1985- 1990- 19951989 1994 1999
20002004
Data: Number of published journal articles Source: Business Source Premier - EBSCOHost Database
Š 2008 Enterprise Consulting
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Management Fads
?
1600 1400
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
1200
Project Management
1000 800 600 400 200 0 19501954
19551959
19601964
19651969
19701974
19751979
19801984
19851989
19901994
19951999
20002004
Data: Number of published journal articles Source: Business Source Premier - EBSCOHost Database
Š 2008 Enterprise Consulting
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Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The diffusion of innovation theory ~~ Everett Everett Rodgers Rodgers (1962) (1962)
The study of how, why, and at what rate new ideas and technology spread through cultures. ~~ Wikipedia Wikipedia
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Page 6
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Crossing the Chasm The technology adoption life cycle ~~ Geoffery Geoffery Moore Moore (1999) (1999)
© 2008 Enterprise Consulting
Page 7
Technology Adoption Life Cycle
this car?
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Would you buy
BASE BASE PRICE PRICE $12,835 $12,835
© 2008 Enterprise Consulting
Page 8
Technology Adoption Life Cycle
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Would you buy this car? A. Only if I knew it was dependable. B. Not a chance. C. If I thought it would save me money. D. Probably would.
BASE PRICE $12,835
E. Definitely not. © 2008 Enterprise Consulting
Page 9
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Technology Adoption Life Cycle
Innovators
Early Adopters
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Early Majority
Late Majority
Laggards
Page 10
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Technology Adoption Life Cycle
People who see new trends are here
People who use new trends are here
People who follow new trends are here
People who missed new trends are here
People who create new trends are here
Innovators
Early Adopters
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Early Majority
Late Majority
Laggards
Page 11
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Technology Adoption Life Cycle
People who see new trends are here
People who create new trends are here
Innovators
People who use new trends are here
People who follow new trends are here
The Chasm
Early Adopters
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Early Majority
People who missed new trends are here
Late Majority
Laggards
Page 12
Crossing the Chasm
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Chasm
“Crossing the chasm is a high-risk endeavor.” ~~ Geoffrey Geoffrey Moore Moore (1999) (1999)
Early Adopters
Early Majority
© 2008 Enterprise Consulting
Page 13
What is your psychographic profile?
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
ƒ Would you buy this car? A. Late majority B. Laggard C. Early majority D. Early adopter E.
Innovator
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BASE PRICE $12,835
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The Rise & Fall of Project Management
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Choke Point ~ Diana Burgan, PMP
“unequivocally… project management delivers value.” ~~ Janice Janice Thomas, Thomas, PhD. PhD. (2008) (2008) Principal Principal Investigator Investigator Researching Researching the the Value Value of of Project Project Management Management
© 2008 Enterprise Consulting
Page 15
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Rise & Fall of Project Management
The value of project management can best be achieved through the development of a singular methodology. ~~ Harold Harold Kerzner Kerzner (2001) (2001)
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Page 16
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Project Management Maturity Model
Adapted Adapted from from
Level Level 11 Basic Basic Knowledge Knowledge
Š 2008 Enterprise Consulting
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 17
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Project Management Maturity Model
Knowledge Knowledge
Level Level 22 Discrete Discrete Processes Processes
Level Level 11 Basic Basic Knowledge Knowledge
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Adapted Adapted from from
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 18
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Project Management Maturity Model
Implementation
Knowledge Knowledge
Level Level 22 Discrete Discrete Processes Processes
Level Level 11 Basic Basic Knowledge Knowledge
Š 2008 Enterprise Consulting
Level Level 33 Consistent Consistent Methodology Methodology
Adapted Adapted from from
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 19
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Project Management Maturity Model
Application Application
Implementation
Knowledge Knowledge
Level Level 22 Discrete Discrete Processes Processes
Level Level 11 Basic Basic Knowledge Knowledge
Š 2008 Enterprise Consulting
Level Level 44 Organizational Organizational Integration Integration
Level Level 33 Consistent Consistent Methodology Methodology
Adapted Adapted from from
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 20
Project Management Maturity Model
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Benchmarking Benchmarking
Application Application
Implementation
Knowledge Knowledge
Level Level 22 Discrete Discrete Processes Processes
Level Level 11 Basic Basic Knowledge Knowledge
Š 2008 Enterprise Consulting
Level Level 33 Consistent Consistent Methodology Methodology
Level Level 55 Continual Continual Improvement Improvement
Level Level 44 Organizational Organizational Integration Integration
Lessons Lessons Learned Learned
Adapted Adapted from from
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 21
Project Management Maturity Model
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Benchmarking Benchmarking
Application Application
Implementation Level Level 33 Consistent Consistent Methodology Methodology
Knowledge Knowledge
Level Level 22 Discrete Discrete Processes Processes
Level Level 11 Basic Basic Knowledge Knowledge
Š 2008 Enterprise Consulting
Level Level 55 Continual Continual Improvement Improvement
Level Level 44 Organizational Organizational Integration Integration
Lessons Lessons Learned Learned
Adapted Adapted from from
Project Management Maturity Model ~~ Kerzner Kerzner (2001) (2001)
Page 22
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Choke Point Implementation
Knowledge
Level Level 11 Basic Basic Knowledge Knowledge
© 2008 Enterprise Consulting
Level Level 33 Consistent Consistent Methodology Methodology
Level Level 22 Discrete Discrete Processes Processes
“Transitioning to Level 3 has the highest risks & degree of difficulty for the organization.” ~~ Kerzner Kerzner (2001) (2001)
Page 23
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Choke Point Organizational Knowledge Individual Knowledge
Level Level 11 Basic Basic Knowledge Knowledge
© 2008 Enterprise Consulting
Level Level 33 Consistent Consistent Methodology Methodology
Level Level 22 Discrete Discrete Processes Processes
“Transitioning to Level 3 has the highest risks & degree of difficulty for the organization.” ~~ Kerzner Kerzner (2001) (2001)
Page 24
The Choke Point
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Trigger points, bottlenecks & roadblocks Lack of senior management involvement Organizational resistance to change Overemphasis on documentation Failure to educate & train others on the use of the new methodology
© 2008 Enterprise Consulting
Page 25
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Choke Point Rank your organization’s acceptance on using a singular, integrated, repeatable project management methodology No No way way
Use Use individually individually
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Pockets Pockets of of interests interests
PMO PMO established established
Enterprise Enterprise acceptance acceptance
Page 26
The Rise & Fall of Project Management
~ Teresa Witt, PMP
Organizational change management
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Change Process
A structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state ~~ Wikipedia Wikipedia Š 2008 Enterprise Consulting
Page 27
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Organizational Change Strategies
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Elements of Successful Change
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Sponsorship Planning Communication Training and Development Reinforcement
© 2008 Enterprise Consulting
Page 29
The Truth About Change
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
It’s hard work It’s emotional Successful change implementation promotes a successful future
It will happen with or without you
© 2008 Enterprise Consulting
Page 30
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
The Change Curve “I’m “I’m happy happy as as II am.” am.”
“This “This isn’t isn’t relevant relevant to to my my work.” work.”
“I’m “I’m not not having having this!” this!”
“Could “Could this this work work for for me?” me?”
“I “I can can see see how I make “This works works how I make “This this for me me and and my my this work work for colleagues.” for colleagues.” for me.” me.”
SATISFACTION SATISFACTION
COMMITMENT COMMITMENT
HOPE HOPE
DENIAL DENIAL
EXPLORATION EXPLORATION RESISTANCE RESISTANCE
Reaction to the change process © 2008 Enterprise Consulting
Page 31
Leading Organizational Change
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Why change? Sameness is the fast track to mediocrity It opens the doors to growth & excitement Without it – your competition will pass you by
© 2008 Enterprise Consulting
Page 32
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Making a Change in your Organization How can you influence a change to integrate project management into your organization? No No way way
Use Use individually individually
Š 2008 Enterprise Consulting
Pockets Pockets of of interests interests
PMO PMO established established
Enterprise Enterprise acceptance acceptance
Page 33
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Align Project Management with the Business Strategy “The “The project project management management discipline discipline is is changing changing into into aa new new era era that that is is completely completely different different than than itit has has been been in in the the last last fifty fifty years. years. The The new new era era of of projects projects will will be be considered considered as as part part of of the the strategic, strategic, business-related business-related activity activity in in the the organization.” organization.” ~ A. J. Shenhar, D. Milosevic, D. Dvir & H. Thamhain (2007)
© 2008 Enterprise Consulting
Page 34
Crossing the Chasm
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Helping Your Organization Cross The Chasm
Key sponsorship Clarify your vision Provide data and
Early Adopters
Early Majority
© 2008 Enterprise Consulting
success stories Lay out a long-range plan Help develop a new frame of reference
Page 35
The Rise & Fall of Project Management
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Looking Beyond the Growth Curve
Thank You Stephen Burgan, PMP Diana Burgan, PMP Teresa Witt, PMP
Š 2008 Enterprise Consulting
Page 36
References
Stephen Burgan
2008 Professional Professional Development Day 2008 Development Day Created 09.25.08
Books Books ~~ Birnbaum, Birnbaum, R. R. (2001). (2001). Management Management Fads Fads in in Higher Higher Education: Education: Where Where Do Do They They Come Come From, From, What What They They Do, Do, Why Why They They Fail. Fail. San San Fransico: Fransico: Jossey-Bass. Jossey-Bass. ~~ Kerzner, Kerzner, H. H. (2001). (2001). Strategic Strategic Planning Planning for for Project Project Management: Management: Using Using aa Project Project Management Management Maturity Maturity Model. Model. New New York: York: John John Wiley Wiley & & Sons. Sons. ~~ Kotter, Kotter, J. J. (1996). (1996). Leading Leading Change. Change. Boston: Boston: Harvard Harvard Business Business School School Press. Press. ~~ Moore, Moore, G. G. (1991). (1991). Crossing Crossing the the Chasm: Chasm: Marketing Marketing and and Selling Selling Disruptive Disruptive Products Products to to Mainstream Mainstream Customers. Customers. New New York: York: HarperCollins HarperCollins Publishers. Publishers. ~~ Shenhar, Shenhar, A.J., A.J., Milosevic, Milosevic, D., D., Dvir, Dvir, D. D. & & Thamhain, Thamhain, H. H. (2007). (2007). Linking Linking Project Project Management Management to to Business Business Strategy. Strategy. Newtown Newtown Square: Square: Project Project Management Management Institute, Institute, Inc. Inc. Online Online Research Research Database Database ~~ EBSCOHost. EBSCOHost. Business Business Source Source Premier. Premier. www.inspire.net www.inspire.net
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