North Park Apts | Knoxville, TN
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Kingwood Arms | Manchester, TN
2017 Board of Directors
GNAA News & Events / December 2017
Chairman-Elect Andrew Klahn, CAM®, CAPS®, NALP®, HCCP Vice-Chairman Stephanie Burns, CAPS®, CAM®, NALP® Secretary/Treasurer Zac Ward, CPM® Immediate Past Chairman Diana English Managers Representative Chloé Evans Maintenance Representative John Johnson, CAMT®, CPO® Associates Representative Lacey Smithson, NALP® Management Directors Anne Adams, CAM®, NALP® Kitty Barry, NAAEI-AIT Brigitte Byron, CAM® Tracey Crowe Tina Hamor Stacey Holt, CAM® Bret Marchbanks, CAM® Jessie Phillips Melanie Schlachter Lori Torres, CAM® Maintenance Directors Diane Mason, CAMT®, CPO® Dale Smith, CAMT®, CPO® Associate Directors Jack Abernathy, CAS® Jill Carpenter, CAS® Jennifer McCoy, Esq. Loyd Owen Dwayne Rawls, CAS® MDHA Representative Norman Deep Legal Advisor Wes Hall
Contents
Chairman Lisa Swick, CAPS®
President Diane Carter Director of Education & Events Ginny Johnson Director of Communications & Marketing Scott Meert Finance Connie Morris Statistics Bobbi Turner, ARM® Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP, SHCM®, COS® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Tammy Lee, CAM® Chari Lewis, CPM® Stacy L. Molen, CAM® Nancy Morris Linda Page, CPM®, ARM® Judy Rose, CPM® Rita Wilkinson, CPM®, ARM® Joyce Wolfe
Features 5
6
7
8
21
26
29
2017 Awards & Installation Banquet Sponsors 2017 Awards & Installation Banquet Presidential Award 2017 Awards & Installation Banquet Lifetime Achievement 2017 Awards & Installation Banquet Beautification 2017 Awards & Installation Banquet Diamond Awards 2017 Awards & Installation Banquet Trade Show 2017 Awards & Installation Banquet Maintenance Mania
Association News 31
32
33
33
It’s the Law Promise to Pay or Agreed Order NALP Registration Launch Your Career! New Members Welcome! Maintenance Luncheon Fire Safety is NOT a Commodity!
34 Education
38
About the Cover 2017 Awards & Installation Banquet Sponsors Cover photo by Penny Rawls Photography
The Assistant Manager Crew: The Art of Collections Calendar Something Special Noted on the Calendar
SERVICES PROVIDED H Balcony/Patio Repair & Replacement H Carport & Garage Construction/Remodel H Fencing: Wood, Aluminum & Iron H Gutter & Downspout Installation H Interior Renovation H Iron Work & Welding Repair H Outdoor Kitchen Construction H Painting: Exterior & Interior H Power Washing H Roofing H Siding: Wood, Vinyl, Stone & Fiber Cement H Stairwell Repair & Installation H Wood Replacement H Window, Screen & Door Replacement
2007, 2008, 2009
1325 Satellite Boulevard, Suite 101 • Suwanee, Georgia 30024 770.995.8787 • 888.522.9288 (Toll Free) • 770.995.8881 (fax) Sidney H. Theus, CEO (12 year resident)
Visit us at: www.amerapaint.com
2017 AWARDS & INSTALLATION BANQUET
Sponsors
DIAMOND SPONSOR
Summit Property Restoration, LLC PLATINUM SPONSOR
L.I.C.R.A.-Nashville
GOLD SPONSORS
AT&T Comcast CSC ServiceWorks, Inc. Volunteer Properties Windsor Redevelopment Corporation GNAA 5
2017 Presidential Award
Brad Cather 6 GNAA
2017 Lifetime Achievement Nancy Morris
The Greater Nashville Apartment Association is honored to award the 2017 Lifetime Achievement Award to Nancy Morris. This prestigious and well-deserved award recognizes her 32 years of dedicated service to GNAA and the multifamily industry. Nancy is a native of rural St. Louis, MO area, where she grew up with four brothers and four sisters. After eight years in retail management Nancy was pretty well over working nights, holidays and weekends, but she still had a desire to meet new people. Nancy went to her first and only interview for a leasing position and was immediately hired. That started her career with Sentinel Real Estate in 1985. She got a fast start in the business and her love of the industry began. Two years later Nancy transferred with Sentinel to Nashville and as manager for a brand new lease-up property, Polo Park Apartments. Nancy immediately became involved in GNAA when Polo Park won a beautification award in 1987. In 1994, Nancy was promoted to District Manager with Sentinel. Nancy achieved a Vice President title in 2000 and accepted the position of Regional Marketing & Trainer Director, traveling to 15 states and 34 properties. She gained significant expertise in overseeing out-of-town properties, marketing strategies and training to build dynamic teams. Following her 25-year career with Sentinel, Nancy went to work for First Management Services under the leadership of Kirby Davis and was responsible for six diverse residential properties in Nashville, TN. First Management Services merged with Freeman Webb in 2014 where she continued to manage a portfolio of 11 assets. In March of 2017, Nancy took the leap into retirement – well, “semi-retirement” – as she continues to perform consulting work in the multi-housing industry. Nancy has served on the Greater Nashville Apartment Association Board of Directors since 1989 and has chaired most of the committees for GNAA. To highlight a few, she was instrumental in developing the Apartment Tour Program, the GNAA website and the website “Discover the Choices in Apartment Living” to promote apartment community members. She also chaired the first Banquet Committee in 1992. Nancy was part of the three-person committee that formed the Managers Council, which launched the Associates Appreciation event. In 1996, she was elected as Chairman of the Board and since then has chaired the Ethics Committee. Nancy has served as a member of the NAA committee for Units magazine. She has taught many educational and marketing classes throughout her career for GNAA. Nancy remains an active past Chairman of the Board and is presently responsible for the expansion and redesign of the GNAA offices, working through each intricate detail to ensure that the GNAA office and training facility will be in a position to serve our members’ needs for years to come. She is presently responsible for construction build-out and redesign of the GNAA offices and is a member of the Governance Committee. While serving on the Board, one of the Nancy’s greatest experiences was meeting her husband, Harold Morris, in 1989. Harold served as Chairman of the Board for GNAA in 1990. They were married in May 1991 and they have the distinction of being the only married couple to have served as Chairman of the Board for GNAA. Congratulations, Nancy, on your Lifetime Achievement award!
Congratulations Nancy!
From your friends at the Freeman Webb Company GNAA 7
2017 Beautification Awards GARDEN - NEW-10 YEARS
FIRST PLACE
SECOND PLACE
Bell Historic Franklin
Vintage Blackman
THIRD PLACE from
8 GNAA
Creekside Providence
from
2017 Beautification Awards GARDEN - 11-25 YEARS
FIRST PLACE
SECOND PLACE
The Grove Richland
ALARA Cool Springs
THIRD PLACE from
The Lexington
from
GNAA 9
2017 Beautification Awards GARDEN - 26-40 YEARS
FIRST PLACE
SECOND PLACE
The Knolls
Gazebo
THIRD PLACE from
10 GNAA
Southwind
from
2017 Beautification Awards GARDEN - 41+ YEARS
FIRST PLACE
SECOND PLACE
Alder Terrace
Mallard’s Landing
THIRD PLACE from
Music City Flats
from
GNAA 11
2017 Beautification Awards MID/HIGH-RISE
FIRST PLACE
SECOND PLACE
Element Music Row
2700 Charlotte Avenue
from
THIRD PLACE
Tapestry at Brentwood Town Center 12 GNAA
from
2017 Beautification Awards BEST FLOWERS - GARDEN
FIRST PLACE
SECOND PLACE
The Paddock Club Murfreesboro
ALARA Cool Springs
THIRD PLACE from
Bell Franklin Gateway
from
GNAA 13
2017 Beautification Awards BEST FLOWERS - MID/HIGH-RISE
FIRST PLACE
SECOND PLACE
City View
Lenox Village Town Center
THIRD PLACE from
14 GNAA
Emblem
from
2017 Beautification Awards BEST CLUBHOUSE - GARDEN
FIRST PLACE
SECOND PLACE
Greenhaven
Vintage Blackman
THIRD PLACE from
Whetstone Flats
from
GNAA 15
2017 Beautification Awards BEST CLUBHOUSE - MID/HIGH-RISE
FIRST PLACE
SECOND PLACE
2700 Charlotte Avenue
Element Music Row
THIRD PLACE from
16 GNAA
The Carillon
from
2017 Beautification Awards BEST MAINTENANCE SHOP
FIRST PLACE
SECOND PLACE
Terra House
The Grove at Waterford Crossing
THIRD PLACE from
Tapestry at Brentwood Town Center
from
GNAA 17
2017 Beautification Awards BEST MODEL
GARDEN
Accent Bellevue
MID/HIGH-RISE from
18 GNAA
Emblem
from
2017 Beautification Awards BEST POOL
GARDEN
The Grove Whitworth
MID/HIGH-RISE from
2700 Charlotte Avenue
from
GNAA 19
2017 Beautification Awards BEST RENOVATION
Eastwood Greene
BEST OF THE BEST
The Carillon
20 GNAA
2017 Diamond Awards
MANAGEMENT PROFESSIONAL OF THE YEAR
MAINTENANCE PROFESSIONAL OF THE YEAR
Mindy Lill, CAM
Diane Mason, CAMT, CPO
LEASING PROFESSIONAL OF THE YEAR
ASSOCIATE PROFESSIONAL OF THE YEAR
Sarah Sturges
Dwayne Rawls, CAS
from
from
GNAA 21
2017 Diamond Awards
ASSISTANT MANAGER PROFESSIONAL OF THE YEAR
SERVICE TECHNICIAN PROFESSIONAL OF THE YEAR
Allen Ellis
Thomas Moss
ASSOCIATE GO-GETTER OF THE YEAR
Rusty Guilliams, CAMT, CPO 22 GNAA
2017 Diamond Awards
MANAGEMENT COMPANY OF THE YEAR
Lincoln Property Company
from
from
GNAA 23
2017 Diamond Awards
ASSOCIATE COMPANY OF THE YEAR
The Law Office of Jennifer McCoy
MULTI-FAMILY EXECUTIVE OF THE YEAR
Lisa Swick, CAPS 24 GNAA
2017 Diamond Awards
MANAGEMENT VOLUNTEER OF THE YEAR
ASSOCIATE VOLUNTEER OF THE YEAR
Shelley James, CAM, CAPS, CPM
Rusty Guilliams, CAMT, CPO
MAINTENANCE VOLUNTEER OF THE YEAR
John Johnson, CAMT, CPO GNAA 25
2017 Trade Show Awards
BEST USE OF THEME LOCAL COMPANY
BEST USE OF THEME NATIONAL COMPANY
Bug Solutions/R3 Contractors, LLC
CORT
BEST PRODUCT DISPLAY LOCAL COMPANY
BEST PRODUCT DISPLAY NATIONAL COMPANY
FitWorx, LLC
Windsor Redevelopment Corporation
26 GNAA
2017 Trade Show Awards
MOST INTERACTIVE LOCAL COMPANY
MOST INTERACTIVE NATIONAL COMPANY
The Law Office of Jennifer McCoy
Contractors Incorporated
BEST DRESSED LOCAL COMPANY
BEST DRESSED NATIONAL COMPANY
L.I.C.R.A.-Nashville
CARES Program
GNAA 27
2017 Trade Show Awards BEST DRESSED
S & S Property Management, Inc. EXHIBITOR’S CHOICE
Landscape Workshop 28 GNAA
2017 Trade Show Awards BEST IN SHOW
Bug Solutions/R3 Contractors, LLC
2017 Maintenance Mania MANAGEMENT COMPANY OVERALL WINNER
Carter-Haston Real Estate Services, Inc. Carter Haston Real Estate Services, Inc.
GNAA 29
30 GNAA
It’s the Law
Promise to Pay or Agreed Order It doesn’t take long for tenants to accrue rent arrearages. It’s not always easy to decide how to proceed. Without your quick action, the rent balance can soar. Should we begin eviction proceedings immediately or should we allow the tenants a week or two for another pay day? In instances where the tenants have a good payment history, have not caused any non-monetary breaches, have communicated concerning their cashflow problems, and have demonstrated to you that their financial problem is only temporary, there could be another option. We believe that the tenants’ timely, voluntary communication is key. If the tenants are conscientious enough to come forward prior to a late rent problem, it stands to reason that they have a great desire to cure their breach. Always remember, you are in a position where you could immediately proceed to eviction. But that may not be the most cost-effective option. Another option may be to offer a “promise to pay.” A properly worded “promise to pay” will not forfeit any of your rights, reinforces your ability to immediately start legal proceedings if necessary, and can be used as evidence to easily prove the balance due at the time of execution of the agreement. When drafting this agreement, the first step is to exactly calculate the balance due. This amount must include each and every charge due at the time the agreement is to be executed. Be aware that it would be near impossible to increase that balance if you accidentally omit any past due amounts.
We must also be sure that the document is not a note in lieu of rent. If we accept a note in lieu of rent, the note brings the rent account up to date. You would then have to wait until the lease contract is breached again for non-payment, thereby delaying the issuance of a detainer warrant. The balance due on the note would have to be pursued in a separate cause of action. The right to pursue possession would be based solely on any balances that accrued after the note. It is easy to see how cumbersome this procedure would be. This problem is easily overcome by referencing the subject lease agreement by its date, parties, and the subject premises. You must also be sure to keep the lease in full force and effect by retaining your rights under the lease. The rights that should be specifically identified are the right to evict without notice for non-payment of amounts due under the repayment agreement or the lease agreement, and the right to terminate tenancy for any non-monetary breach of the lease. Remember that notice of termination of tenancy for nonmonetary breaches cannot be waived. Finally, it is imperative that this agreement is executed by all parties to the lease. A “promise to pay” is not very often the solution to a late-payment problem and should be used sparingly and in accordance with your company’s fixed policies and procedures. The best way to get the tenants’ attention is to file a detainer warrant. Once in court, a court-ordered “promise to pay” may be entered as an agreed judgment. The agreed order can precisely recite the total of all amounts due, the due date, and place of payment. The order would specifically state that if the repayment terms are breached, a writ to physically remove the tenants from the premises shall be immediately issued with no further notice or action required by the landlord. This type of agreed order is the ultimate “PAY OR GO.”
by Wes Hall, Esq., Law Office of Hall & Associates
GNAA 31
Launch your career! Launch your January 23-25, 2018 career!
UPDATED CURRICULUM!
8:30 a.m. - 5:00 p.m. (Each day)
GNAA Education & Training Room
NATIONAL APARTMENT LEASING PROFESSIONAL Earning NALP, your first industry credential, signals to your employer your commitment to a career in residential property management. Presented by:
If you’re a leasing consultant, concierge, or career changer with hospitality, retail, or customer service experience we recommend this course!
You’ll learn about: • Using technology to generate traffic
• Applying fair housing law and communicating rental criteria
• Monitoring and managing your community’s reputation
• Qualifying prospective residents according to rental policy
• Inspecting the leasing center, tour route, model units, and vacant apartments
• Preparing and reviewing leases with new residents
• Shopping the competition while building relationships with competitors
• Responding to resident issues and maintenance requests with appropriate follow-up
• Compiling a comprehensive community resource tool • Effective marketing plans
• Building relationships with residents and creating a sense of community
• Relationship sales process and evaluating personal sales performance
• Reporting incidents, maintaining documentation, and taking corrective action
• Evaluating a prospect’s commitment level and overcoming objections
• Maximizing revenue and operational efficiency
• Reviewing the next steps in the sales process with prospects
• Move-in process
• Securing and processing lease renewals
• Conducting a market survey SPACE IS LIMITED! SIGN UP TODAY. Email to ginnyjohnson@gnaa.org or fax to GNAA at (615) 365-3571.
Name(s): _________________________________________________________________________________________________________________ Email:______________________________________________________________ Phone: _______________________________________________
Available in person Authorized by: ____________________________________________________________________________________________________________ naahq.org/NALP and online! For more information, visit Property/Company: ______________________________________________________________________________________________________
Date: __________________________________ Bill Account $______________ Payment enclosed $ __________________________________
Cost: $675 Scholarship Available! Apply by December 31st. To locate an affiliate offering this course near you, visit GNAA Policy: Payment must be made by course date. Absolutely no refunds Kitty Barry will be issued.nd-course. If for any reason you cannot attend the course, you or your naahq.org/learn/education/fi Instructor:
CLK Multi-Family Management
company may send someone in your place.
Greater Nashville Apartment Association, Inc., Two International Plaza, Suite 201, Nashville, TN 37217 • P: 615.365.3047
32 GNAA
New Members Management Companies
ATC Development Shelly Martin 220 Boy Scout Rd. Augusta, GA 30909 706-736-4748 FAX 706-667-0255 shellym@atcdevelopment.com Referred by: Joined for Educational Opportunities High 5 Realty Advisors, LLC Shelley James, President 6911 Nolensville Rd. Brentwood, TN 37027 615-283-3064 shelley@high5residential.com Referred by: Shelley James Mercy Housing Susan Sherfield 1505 Gray Fox Ln. Spring Hill, TN 37174 404-538-6787 ssherfield@mercyhousing.org Referred by: Susan Sherfield
Maintenance Luncheon
December 20, 2017 Starts at Noon
Hermitage House Smorgasbord
3131 Lebanon Pike Nashville, Tennessee 37217
Fire Safety is NOT a Commodity! Speaker: John Wilson, Fire & Life Safety America
Thank you to our sponsors!
Associates
ApartmentData.com David Koenig 2550 Gray Falls #450 Houston, TX 77077 281-759-2200 FAX 281-759-2210 david@apartmentdata.com Data services Referred by: Website research Bio One Nashville Max Hix 5543 Edmondson Pk., Suite 189 Nashville, TN 37211 615-970-1573 FAX 866-324-9005 stephanie@bioonenashville.com Biohazard remediation, hoarding issues, crime scene, make ready Referred by: Bio One Corporate The Mad Hatter Air Duct Cleaning & Chimney Sweep Service, Inc. Kevin Sparks 5220 Atlanta Hwy. Alpharetta, GA 30004 770-740-8133 FAX 770-442-5320 info@madhatterservices.com Air duct cleaning & remediation, dryer vent cleaning, fireplace repair & cleaning Referred by: Atlanta Apartment Association Swift Lawn & Land, Inc. David Swift 914 Boscobell St. Nashville, TN 37206 615-838-8422 hello@swiftlawn.biz Irrigation design, maintenance, lawn care Referred by: Previous member of GNAA
A-1 Concrete Leveling, LLC Fire & Life Safety America Reliable Roofing USS - United Structural Systems
GNAA 33
Another day. Another dollar! TOPIC:
The Assistant Manager Crew: The Art of Collections Brought to you by
Jennifer McCoy
Law Office of Jennifer McCoy
January 30, 2018 9:30am-12:30pm Breakfast provided!
$99 Member Rate Three (3) CECs
Call 615.365.3047 for Non-member pricing.
Are you in need of a REPLACEMENT while your leasing agent is on vacation? Are you in the PROCESS OF HIRING and find yourself short-handed? Is your leasing agent OUT OF THE OFFICE due to sickness or a long-term leave?
APARTMENT STAFFING C A N
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We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.
CONSTRUCTION AND REPAIR SERVICE, INC. Locally Owned and Operated Since 1990 Commercial • Industrial • Residential Free inspection, consultation and recommendation w w w. r e l i a b l e r o o f i n g . n e t
We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and profitably during this time. Short or Long Term Temporary Placement Permanent Full Time Placement • Shopping Services 100% Satisfaction Guaranteed
399-4747
fax 399-0888
34 GNAA
Monday-Friday 9-6 DEE HARDING Owner
Nashville: 615-333-3653 Fax: 615-333-6245 Murfreesboro: 615-895-7042
399 Haywood Lane Nashville, TN 37211
Eddie M. Patterson, Owner
WATER/FLOOD DAMAGE
Law Office
Hall & Associates M. Wesley Hall III
FIRE/SMOKE DAMAGE
Nathan C. Lybarger WIND/STORM DAMAGE
LandlordAdvocate® MOLD REMEDIATION
223 Madison Street • Suite 212 • Madison, TN 37115
6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3
BIOHAZARD CLEANUP
CARPET RESTORATION
Do you have the Insuring multiunit homes & associations is our specialty. Right Protection Let us protect your investments. for your investments?
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Contact Carrie Mott to review your policy at 8602324491, ext. 127 Call our Nashville Office at or cmott@binsurance.com
6156106038 to learn about our multiunit insurance program. binsurance.com
GNAA 35
Multifamily Executive Council
Andy Holt & Dale Sharp, Sharp, Robbins & Popwell; Kirby Davis, Freeman Webb
Mary Bradley, Arlington Properties; Susan Sherfield, Mercy Housing Management Group; Catie Bailey, Waller Lansden Dortch & Davis, LLP
Shelley James, High 5 Realty Advisors; Stacy Molen, NTS Development Co.; Thomas Wilkerson, Preferred Residential Management, LLC
Ron Koman, Lighthouse Property Management; Sundae Caudle, Timberland Partners; Stephanie Liston, Lighthouse Property Management
Andrew Klahn, Freeman Webb; Linda Page, Stewart’s Ferry; Catie Bailey, Waller Lansden, Dortch & Davis, LLP
Nashville. We are home. Call us to see why we are the nation’s premier career resource since 1977.
™ Executive Search • Temporary Staffing • Temp to Hire • RapidHire Is today fast enough? Main Number - 629.888.1122 Toll Free - 855.961.7666 Email - Nashville@thelibertygroup.com
Mark Darnell Branch Manager
36 GNAA
Visit our website at www.TheLibertyGroup.com for more information!
s in Expert and s b bathtu ops t r e count tion a r o rest
Pool Staffing Services Certified Lifeguards + Monthly Skill Reviews Facility Specific Check-In & Maintenance Policies
MAINTENANCE
Highly Trained Maintenance Pool Technicians Health Inspection Ready At All Times Quality Controls To Assure Peak Operating Capacity
CONSTRUCTION All Aspects of Pool Construction Re-plastering Tile, Concrete & Mechanical Systems SERVICE Motors, Pumps, Valves, Light Fixtures Re-plumbing Your VGB Experts!
772.3234 getagrip.com
615
3 year warranty
MANAGEMENT
PROGRAMS
Swim Lessons Swim Team Neighborhood Parties
CHEMICALS
Offering the Best Chemicals To Keep Your Pool Safe & Sanitary
24/48 Service
Before you get going on your remodel, Get A Grip. Call us today!
615.244.9008
www.LangleyAndTaylor.com
GNAA 37
Full Service Digital Print & Copy Center on-demand orders, quick turnaround promo items, business cards, brochures, banners, signs, direct mail, reports, forms, binding, finishing, wide-format prints and apparel Steve Goldstein, Account Representative 615-727-8193 or steve.goldstein@rjyoung.com
December
Sunday
3
4
Programs Committee* 9:30am
Tuesday Wednesday Thursday
5
Multifamily Executive Council
King’s Daughter Day Home Wrapping Party
6
11:30am
Friday
1
2
8
9
15
16
7
News & Events Committee*
Saturday
9am
Golf Committee* 10am
10
11
Education Committee
12
Site Visit to Music City Center
17
18
19
Managers Luncheon*
13
12pm
Maintenance Luncheon
Maintenance Committee*
14
8:30am
King’s Daughter Holiday Event
20
21
22
23
27
28
29
30
Hermitage House 12pm
24
25
Christmas OFFICE CLOSED
31
38 GNAA
Monday
26
OFFICE CLOSED
*at GNAA office
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Restrictions apply. Limited to new or existing residential customers. XFINITY service not available in all areas. TV and Internet limited to a single outlet. May not be combined with other offers. X1: X1 not available in all areas. Requires subscription to qualifying Double or Triple Play package. TV: Limited Basic Service subscription required to receive other levels of service. On Demand selections are subject to charge indicated at time of purchase. May vary by market. Not all programming available in all areas. Access to online and On Demand programming is limited to programming to which you subscribe. Internet: Actual speeds vary and are not guaranteed. XFINITY WiFi is included for XFINITY Internet Performance tier and above only. Requires compatible WiFi-enabled laptop or mobile device. Not available in all areas. Voice: Service (including 911/emergency services) may not function after an extended power outage. Unlimited Talk & Text Requires download of the XFINITY Connect app. Standard data charges may apply. Check with your carrier. Home: Requires subscription to compatible high-speed Internet service. Visit xfinity.com/HomeSupport for more details. License #s: AL: 001484, 001504 Alarm company operators are licensed and regulated by the Alabama Electronic Security Board of Licensure, 7956 Vaughn Road, PMB 392 Montgomery, AL 36116, Phone (334) 264-9388, Fax (334) 264-9332; AR: 12030; AZ: ROC 280515, BTR 18287-0; CA: CSLB 974291, ACO 7118 licensed and regulated by the Bureau of Security and Investigative Services, Department of Consumer Affairs, Sacramento, CA, 95814; CT: 1040196, ELC 0189754-C5; DE: FAL-0299, FAC-0293, SSPS 11-123; FL: EF0000921, EF20001002, EF0001095; GA: LVU406303, LVU406264, LVU406190; LVU406354; IL: PACA 127-001503; LA: F1691; MA: SS-001968; MD: 107-1776, Baltimore County: RK9552, Howard County: ER00990, Washington County: EL-R-0218, Harford County: 00005321, Calvert County: L0188, Prince George’s County: 13958-2014-0; ME: LM50017039; MI: 3601206217; MN: TS674412; MS: 15018010; NC: 2335-CSA; NJ: 34BF00047700; NM: 373379; NY: licensed by the N.Y.S. Department of State 12000305421, Putnam County: L00812; OH: 53-89-1732; OR: CCB 192945 All electrical work is performed by a licensed subcontractor; SC: SCBA-13497, SCFA-13440; TN: ACL 1597, ACL 1604; TX: B-16922,-02571, ACR-1672104,-1818 We are licensed by the Texas Department of Public Safety Private Security Board whose address is: P.O. Box 4087, Austin, TX 78773, (512) 424-7710; UT: 8226921-6501; WA: COMCABS892DS; VT: ES-02366; VA: 2705145289, DCJS 11-7361; WASHINGTON, DC: ECS 902687, BBL 60251200009; WV: WV049211. Valid 2/12/16. See www.xfinity.com/homesecurity for current list. Call for restrictions and complete details, or visit xfinity.com. © 2016 Comcast. All rights reserved.
Serving The Multi-Family
PRSRT STD PRSRT STD U.S. Postage U.S.PAID Postage PAID TN Nashville, Nashville, Permit No. TN 380 Permit No. 380
Industry Nationwide
Proudly Serving the USA!
1-866-204-8734 With a strong sense of urgency while catering to your needs, Windsor Redevelopment is committed to helping you succeed.
Specializing in all Aspects of Construction on Multifamily/Commercial Properties • Complete Interior and Exterior Property Rehabs • Water Intrusion Specialist • Disaster Relief • 24 Hour Emergency Service
ONE CALL DOES IT ALL!