NASHVILLE
. . . a company for all your property needs.
F U L L SE RV I C E R E STO R ATI O N CO M PANY Fire • Wa te r • Win d • Sm o ke D a ma g e • Mo l d Re me d i a ti on B io - H az a r d Wa s te C l e a n u p / D i s p o s a l as well a s Tur n K e y S e r vi ce s fo r yo u r e ve r yd ay n e eds.
3283 FRANKLIN LIMESTONE ROAD • NASHVILLE, TN 37217
(615) 360-0079
CHAIRMAN Stacey Holt, CAM CHAIRMAN ELECT Tracey Crowe, CAM VICE CHAIRMAN Stephanie Liston, CAM, CAPS SECRETARY/TREASURER Jenn Mulholland, CAM IMMEDIATE PAST CHAIRMAN Zac Ward, CPM MANAGERS REPRESENTATIVE Meredith Dixon, CALP SUPPLIERS REPRESENTATIVE Tyler Ellis, CAS MAINTENANCE REPRESENTATIVE Rusty Guilliams, CAMT, CPO MANAGEMENT DIRECTORS Anne Adams, CAM, CALP Brigitte Byron, CAM Tina Hamor Sully Lemmons, CAM, CPM Katherine Morrow, CAM Wes Schmitz Giovanna Suastegui, CAM Alice Ward, CAM, CAPS Holly Wauford, CPM Dee Wilson SUPPLIER DIRECTORS Jennifer McCoy, Esq. Loyd Owen, CAS Dwayne Rawls, CAS Lacey Smithson, CALP JD Wright, CAS MAINTENANCE DIRECTORS Diane Mason, CAMT, CPO Jeremy Byrd, CAMT, CPO IREM LIAISON Richard Wright, CPM MDHA LIAISON Norman Deep LEGAL ADVISOR M. Wesley Hall, Esq. PRESIDENT Victoria Tobin DIRECTOR OF EDUCATION & EVENTS Ginny Johnson COMMUNICATIONS MANAGER Katelyn Cheatham STATISTICS Bobbi Turner, ARM MEMBERSHIP MANAGER Autumn Stiles FINANCE MANAGER Courtney Helms ACTIVE PAST CHAIRMEN Mary Bradley Stephanie Burns, CAPS, CAM, CALP Brad Cather, CPM, HCCP, SHCM, COS Kirby Davis Faye Ellis, CPM Andy Gass, ARM Shelley James, CAM, CAPS, CPM Andrew Klahn, CAM, CAPS, CALP Tammy Lee, CAM Chari Lewis CAM, CAPS, CPM Stacy L. Molen, CAM Nancy Morris Linda Page, CPM, ARM Ellen Parker Susan Sherfield, CPM Lisa Swick, CAPS Joyce Wolfe @gnaatn
CONTENTS
GREATER NASHVILLE APARTMENT ASSOCIATION NEWS & EVENTS
FEATURES
05 06 07 08 20 24
2021 Gala Thank You To Our Sponsors
2021 Gala Chairman’s Award
2021 Gala Lifetime Achievement
2021 Gala Beautification Awards
2021 Gala Diamond Awards
2021 Gala Trade Show Awards
ASSOCIATION NEWS
04 27 29 30 31 32
General Membership Meeting text
Suppliers Luncheon Chairman’s Vision for 2022
Calendar Stay up to date
CAMT Registration Be a jack-of-all-trades and a master of maintenance
The Art of Collections Don’t lose money over uncollected rent!
Certified Pool-Spa Operator Training Program Register today!
ABOUT THE COVER 2021 Gala Sponsors
Cover photo by: John Albani, John Albani Photography
DECEMBER 2021
2021 BOARD OF DIRECTORS
General Membership Meeting Thursday, January 27 11:30 a.m. - 1:00 p.m. Gaylord Springs Golf Links 18 Springhouse Lane Nashville, TN 37214
Thank you to our sponsors: DevDitigal | DISH Fiber | Hill Law Firm Nashville Plywood | Wheeler, Inc.
Thank You To Our
Sponsors
D ia mo n d Sp o n s o r S UM M I T R O O F I N G
Pl a t i n u m Sp o n s o r L . I.C .R .A. N AS H V I L L E
G o ld Sp o n s o r s
AT & T | F L O O R S F I R S T N AS H V I L L E G R EYSTA R | L I N C O L N P R O P E R T Y C O M P AN Y L IO N R E A L ES TAT E | S I GN AL 8 8 S E C UR I T Y T IM B ER L A ND PA R T N E R S | V O L UN T E E R P R O P E R T I E S News & Events
5
Chairman's Award
WES HALL, ESQ. ZAC WARD PRESENTED BY STACEY HOLT, FORTRESS GROVE
6
Greater Nashville Apartment Association
Lifetime Achievement BRAD CATHER
If I asked for a show of hands in the room as to how many people know the name Brad Cather, I’d probably see about 1,100 hands raised in the air. He’s an easy guy to know, and an even easier guy to love. His big, booming voice is usually coming from the back of the room, cracking everyone up with a quick quip, or cutting through the noise with the piece of wisdom we needed to hear. For some here, he’s been a peer. Someone who you came up beside in the industry, seeing its landscape – and his hairline – change over the last 30 years. For others, he’s been a fellow advocate. Working with GNAA, TAA, and NAA, I know many of you have gotten to see him in action using his lobbying skills for the betterment of our industry and our country. For still others, he’s the one who gave us our first shot in the industry (that would be me!), the leader who helped propel you to the next level, or maybe he was the guy you decided was the last one you’d ever work for, because you’d never find a better boss. He’s also been a leader in the GNAA boardroom, serving on countless committees, offices, and at events for as long as I can remember. For those of us lucky enough, he’s been a mentor. Someone we call when we don’t know how to handle a situation, a person, or a negotiation. Although he jokes that he’s just been around enough to know a lot, we know better. His integrity, faith, and fairness always leave us better. He knows how to give a pep talk when you need a cheerleader, an earnest piece of wisdom when you feel lost, to crack a joke when you just need to laugh, and how to put up a fight if all else fails. For my Elmington crew, he’s BC – our Hype Man, our favorite negotiator, the guy who knows every. Single. Vendor. Partner. Ever! The man, the myth, the legend! For me, he’s Dad. And although I couldn’t count how many times I’ve heard, “I wish Brad was my dad!” or “I mean, I sorta also claim him as a Dad, that’s fine, right?!” – I am so very blessed to be the only one who gets to know him in this most special way. And let me tell you – yeah, you wish he was your dad too. He has taught me about hard work, showed me how to be a servant leader, and instilled in me how crucial it is to respect everyone you meet. But he’s taught me more about creating a life you are proud of than I could ever repay him for – by his Godly example, his steadfast presence, and his unconditional love. So tonight, it is my great honor to ask you to join me in celebrating our friend, our mentor, and my Dad – your 2022 GNAA Lifetime Achievement Award recipient, Mr. Brad Cather! –bri
klahn
Congratulations, Brad!
FROM YOUR ELMINGTON FAMILY News & Events
7
Beautification NEW - 5 YE ARS
1ST PLACE
The Shay
2ND PLACE
Harpeth Square
8
3RD PLACE
Vintage Burkitt Station
Greater Nashville Apartment Association
Beautification 6 - 10 YE ARS
1ST PLACE
Venue at Cool Springs
2ND PLACE
The Everly at Historic Franklin
News & Events
3RD PLACE
The Artessa
9
Beautification 11 - 25 YE ARS
AVONDALE AT KENNESAW FARMS
1ST PLACE
Avondale at Kennesaw Farms
2ND PLACE
Stoneridge Farms at the Hunt Club
10
3RD PLACE
Discovery at Mountain View
Greater Nashville Apartment Association
Beautification 26 - 39 YE ARS
1ST PLACE
The Landings of Brentwood
2ND PLACE
Ashwood Cove
News & Events
3RD PLACE
South Wind
11
Beautification 40+ YE ARS
1ST PLACE
Chelsea Place
JACKSON GROVE
ALDER TERRACE
2ND PLACE
3RD PLACE
Jackson Grove
12
Alder Terrace
Greater Nashville Apartment Association
Beautification BEST RENOVATION
1ST PLACE
Brighton Valley
ALDER TERRACE 2ND PLACE
The Canvas
News & Events
3RD PLACE
Alder Terrace
13
Beautification BEST FLOWERS
AVONDALE AT KENNESAW FARMS
1ST PLACE
Avondale at Kennesaw Farms
2ND PLACE
The Landings of Brentwood
14
3RD PLACE
Ashwood Cove
Greater Nashville Apartment Association
Beautification BEST CLUBHOUSE
1ST PLACE
Vintage Burkitt Station
2ND PLACE
The Shay
News & Events
3RD PLACE
South Wind
15
Beautification BEST MAINTENANCE SHOP
1ST PLACE
505 Nashville
2ND PLACE
The Knolls
16
3RD PLACE
Paxton Cool Springs
Greater Nashville Apartment Association
Beautification B EST MODEL
1ST PLACE
The Hillson
2ND PLACE
Vintage Foxland
News & Events
3RD PLACE
South Wind
17
Beautification BEST POOL
HEARTWOOD AT LOCKWOOD GLEN
1ST PLACE
Heartwood at Lockwood Glen
2ND PLACE
Discovery at Mountain View
18
3RD PLACE
The Falls at
109
Greater Nashville Apartment Association
Beautification BEST OF THE BEST
Vintage at Burkitt Station PRESENTED BY SUMMIT ROOFING
News & Events
19
Diamond Awards MULTIFAMILY EXECUTIVE OF THE YEAR
Tracey Crowe, CAM
MANAGEMENT PROFESSIONAL OF THE YEAR
ASSISTANT MANAGER PROFESSIONAL OF THE YEAR
Katherine Morrow, CAM
Rachel Whittaker
PRESENTED BY TERRON MERCER, L.I.C.R.A. NASHVILLE
20
PRESENTED BY TRACEY CROWE, LION REAL ESTATE
Greater Nashville Apartment Association
Diamond Awards LEASING PROFESSIONAL OF THE YEAR
MAINTENANCE PROFESSIONAL OF THE YEAR
Alyssa Lucas
Rusty Guilliams, CAMT, CPO
PRESENTED BY TERRON MERCER, L.I.C.R.A. NASHVILLE
SUPPLIER PROFESSIONAL OF THE YEAR
GO GETTER OF THE YEAR
Jennifer McCoy, Esq.
Tracey Crowe, CAM
PRESENTED BY STEPHANIE BURNS, NTS DEVELOPMENT
News & Events
PRESENTED BY LACEY SMITHSON, GREENWAY WASTE & RECYCLING 21
Diamond Awards MANAGEMENT VOLUNTEER OF THE YEAR
MAINTENANCE VOLUNTEER OF THE YEAR
Brigitte Byron, CAM
Jeremy Byrd, CAMT, CPO
SUPPLIER VOLUNTEER OF THE YEAR
SUPPLIER VOLUNTEER OF THE YEAR
Nathan Lybarger, Esq.
Loyd Owen, CAS
PRESENTED BY SARAH STURGES, VALET LIVING
22
Greater Nashville Apartment Association
Diamond Awards MANAGEMENT COMPANY OF THE YEAR
NTS Development
SUPPLIER COMPANY OF THE YEAR
Contractors Inc News & Events
23
2021 GNAA Trade Show BEST IN SHOW - LOCAL
THE LAW OFFICE OF JENNIFER MCCOY
Best Participation - Local
PRO-SPEC REFINISHING
24
Best Use of Theme - Local
BREEZY POWERWASH, LLC
Greater Nashville Apartment Association
2021 GNAA Trade Show BEST IN SHOW - National
RITERUG
Best Participation - National
DYNAMARK GRAPHICS GROUP
News & Events
Best Use of Theme - National
GREENWAY WASTE & RECYCLING
25
2021 GNAA Trade Show Team Spirit
FREEMAN WEBB COMPANY
26
Greater Nashville Apartment Association
Please Join Us For The
january SUPPLIERS LUNCHEON Friday, January 7th at Noon at the GNAA office
Tracey Crowe, 2022 chairman of the board and members of the executive committee will be speaking on their vision for the year.
News & Events
Please register at
gnaa.org
27
COUNTERTOPS
|
BATHTUBS
|
SHOWERS
|
TILE
|
CABINETS
Law Office
Hall & Associates M. Wesley Hall III s in Expert and bs bathtu tops r e t coun ation r o t res
772.3234 getagrip.com
615
3 year warranty | 24/48 Service Before you get started on your remodel, call Get A Grip!
Nathan C. Lybarger Matt Schulenberg LandlordAdvocate® Landlord Advocate® 223 Madison Street • Suite 212 • Madison, TN 37115
6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3
residential & commercial surfaces refinished & restored without removalTM
28
Greater Nashville Apartment Association
Sunday
Monday
Tuesday Wednesday Thursday News & Events Commmittee*
1
DECEMBER
10am
5
6
NextGen Committee**
7
9am
Managers Luncheon**
Meeting of the Generations Brunch**
Friday
2
Saturday
3
4
10
11
17
18
10am
8
12pm
Membership Commmittee*
9
MEC**
Invitation Only 8am
9am
Legislative Committee* 1:30pm
12
13
14
Maintenance Luncheon
15
26
16
9am
Hermitage House Smorgasbord 12pm
19
Board of Directors**
9am
20
21
22
23
27
28
29
30
GNAA Office Closed
Statistics Committee**
24
GNAA Office Closed
Christmas
25
31
GNAA Office Closes at 12pm
*held via Zoom **at GNAA Education Room
News & Events
29
Be a jack-of-all-trades and a master of maintenance. Certificate for Apartment Maintenance Technician WE RECOMMEND THIS COURSE for maintenance technicians, porters, housekeepers, and groundskeepers who are ready for advancement.
February 7th-11th, 2022 March 22nd, 23rd, 24th 2022 Earning your CAMT boosts your knowledge and skills, 9am-4pm daily GNAA Education & Training Room
your reputation, and your confidence.
YOU’LL LEARN ABOUT:
FACILITATED BY CHADWELL SUPPLYNAA- CERTIFIED CAMT INSTRUCTORS
• Processing work orders efficiently and to residents’ satisfaction • Electrical, plumbing, HVAC, mechanical, appliance, construction, and lock and key services and repairs • Painting services
• Documenting and reporting maintenance activities in compliance with company policy and regulation • Curb appeal, property inspection, and daily maintenance • Maintaining recreational facilities and common areas
• Customer service
• Following company policy and procedures • Implementing a preventive maintenance schedule • Minimizing personal and property damage • Maintenance safety
• Product repair and replacement decisions
• Fair housing regulatory compliance
• Professional behavior, communication skills, and personal appearance
• Environmental responsibility and regulatory compliance
Thank You 2022 Education Sponsors!
For more information, visit www.naahq.org/CAMT.
Available person Chadwell Supply •inLaw Officeonly of Hall & Associates • LawanOffice of Jennifer Coy • Signal 88 you, Security To locate affiliate offeringMc this course near visit www.GoWithVisto.org
www.naahq.org/education-careers/find-a-course. The Hill Law Firm • The Liberty Group • Universal Media Group Inc • Brookside Properties • Elmington Property Management
Freeman Webb Company • Lighthouse Property • Lincoln Property Company • Yardi
Cost: $899/person
GNAA Policy: Payment must be made by course date. Absolutely no refunds will be issued. If for any reason you cannot attend the course, you or your company may send someone in your place.
30
Greater Nashville Apartment Association
OWNERS DO NOT WANT TO LOSE MONEY OVER UNCOLLECTED RENT! THIS COURSE WILL GIVE ASSISTANT MANAGERS TIPS ON THE BEST WAY TO COLLECT RENT FROM RESIDENTS.
Please join us for
THE ART OF
Collections Presented by
Jennifer McCoy The Law Office of Jennifer McCoy
Wednesday, January 19, 2022 • 9:00 am - 12:30 pm At the GNAA Office • $99 • Approved for 3 CEC’s Thank You 2022 GNAA Education Sponsors Chadwell Supply • Law Office of Hall & Associates • Law Office of Jennifer Mc Coy • Signal 88 Security The Hill Law Firm • The Liberty Group • Universal Media Group Inc • Brookside Properties • Elmington Property Management Freeman Webb Company • Lighthouse Property • Lincoln Property Company • Yardi Register at www.gnaa.org or email to ginnyjohnson@gnaa.org. NO REFUNDS. NO CANCELLATIONS. (MUST BE PAID IN ADVANCE OF EVENT.)
G R E AT E R N A S H V I L L E A PA R T M E N T A S S O C I AT I O N | 2 I N T E R N AT I O N A L P L A Z A D R I V E , S U I T E 2 0 1 | N A S H V I L L E , T N 3 7 2 1 7
PRSRT STD U.S. Postage
PAID
Nashville, TN Permit No. 1369 2 International Plaza, Suite 201 Nashville, TN 37217 615-365-3047 www.gnaa.org
CPO
®Certified Pool-Spa Operator® Training Program The World’s Most Recognized Pool and Spa Training Program Designation provided by the National Swimming Pool Foundation Member Investment
$499
Non-Member Investment
$599
Thank You 2022 GNAA Education Sponsors! Chadwell Supply Floors First Nashville Law Office of Hall & Associates Law Office of Jennifer McCoy Signal 88 Security The Hill Law Firm The Liberty Group Universal Media Group Inc Brookside Properties Elmington Property Management
Thursday, March 3rd and Friday, March 4th, 2022 8:30 am - 5:00 pm Located at the GNAA Office All books included. Students will need to bring pens, notepad and calculator. The program requires an open book written exam. The exam is a pass or fail test. CPO® certification is a five-year certification and is transferable from state to state. For more information on the CPO®, visit www.nspf.com.
Space is limited! Register today!
Freeman Webb Company Lighthouse Property Lincoln Property Company Yardi
Register online at gnaa.org or call Ginny Johnson at 615.365.3047 No refunds or cancellations. Must be paid in advance.