March 2019 GNAA News & Events by Greater Nashville Apartment Association

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June 26-28, 2019 Denver

2019 Board of Directors

GNAA News & Events / March 2019

Chairman-Elect Zac Ward, CPM® Vice-Chairman Stacey Holt, CAM® Secretary/Treasurer Tracey Crowe, CAM® Immediate Past Chairman Andrew Klahn, CAPS®, NALP®, HCCP®, CAM® Managers Representative Gia Suastegui Maintenance Representative Ron Koman Supplier Representative JD Wright Management Directors Anne Adams, CAM®, NALP® Melanie Brink, CAM® Chloé Evans Tina Hamor Sully Lemmons, CAM®, CPM® Stephanie Liston, CAM®, CAPS® Katherine Morrow, CAM® Jenn Mulholland Lori Torres, CAM® Dee Wilson Maintenance Directors Diane Mason, CAMT®, CPO® Dale Smith, CAMT®, CPO® Supplier Directors Valerie Hirsbrunner Jennifer McCoy, Esq. Loyd Owen Dwayne Rawls Lacey Smithson, NALP® IREM Representative Richard Wright, CPM® MDHA Representative Norman Deep Legal Advisor M. Wesley Hall

Contents

Chairman Stephanie Burns, CAM®, NALP®, CAPS®

President Diane Carter Director of Education & Events Ginny Johnson

Features 12

Feature Maintenance Mania!

Association News 4

Director of Communications & Marketing Scott Meert

Finance Connie Morris

Statistics Bobbi Turner, ARM® Membership Services Gionna Pitrone Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP®, SHCM® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Tammy Lee, CAM® Chari Lewis, CAM®, CAPS®, CPM® Stacy L. Molen, CAM® Nancy Morris Linda Page, CPM®, ARM® Ellen Parker Susan Sherfield, CPM® Lisa Swick, CAPS® Rita Wilkinson, CPM®, ARM® Joyce Wolfe

Maintenance Maintenance as a Career and Not Just a Job

About the Cover Lighthouse Property Management

Branon Saldana, Devin Terry, Kenya Brown, Ron Koman, Stephanie Liston, Charles Phillips, Lewatis Brown, Brandon Etheridge, Tammy Hammer Thank you to our sponsors: Law Office of Jennifer McCoy and Wheeler, Inc. Cover photo by Penny Rawls Photography

Annual St. Patrick’s Day Mixer The Pub - Thursday, March 14 Leasing Cheer Camp Get your team all “cheered up” and ready to lease! Annual Golf Tournament Boot Scootin’ Bogey New Members Welcome! Maintenance for Multifamily Professionals 3 Continuing Education credit hours, April 17 Nashville Trivia Nights Everyone loves trivia! Maintenance Education HVAC EPA Certification; HVAC Hands-On Training Beautification Awards Showcase your community! Calendar Something Special Noted on the Calendar Nashville Industry Insider Stay up-to-date with your colleagues

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February Luncheon Highlights

Chad, Multifamily Utility Company; Nichole, Wright Construction

Stacy, Shannon & Alberto, Real Floors

Andrew, Past Chairman; Katherine, Greenhaven; Melanie, The Monroe

Veronica, Rutherford Woods; Josh, A-1 Concrete Leveling; Rochelle, Willow Pointe

Brian, R3 Contractors; Gia, The Blue Note; Joy, The Liberty Group

Diane, Vertis Green Hills; Valerie, BG Multifamily

Ron, Lighthouse Property Management; Ryan, Creative Concrete Solutions; Tiffany, Arbor Hills

Ashtyn, SRP Contractors; Jill, AMI Construction; Lauralee & Lacey, CORT; Nate, Garbage Grabbers

John, Copper Creek Electric; Stephanie, NTS Development

Amber, Grand Oak at Town Park; Al, Music City Removal; Tiffany, Arbor Hills; Mike, Music City Removal; Katherine, Greenhaven

Venelle, IMT 8 South; Nia, MRI Software; Annette, The Park at Five Points

Winner of Reliable Roofing prize: Lori, Charlotte at Midtown

Winner of Rob Hill Law Firm prize: Susan, Nob Hill

GNAA 5

Leasing Cheer Camp! Join us on April 10, 2019!

9:00 AM - 4:00 PM Member Cost: $149 Does your leasing team need a refresher course? John Sons from Burlington Capital will be instructing a very interactive course that will cover everything from A to Z in the leasing profession. Your team will leave “all cheered up” and ready to lease. Sign up today!

Presented by John Sons with Burlington Capital Thank You 2019 Education Sponsors!

Brookside Properties • Elmington Property Management • Ferguson Facilities Supply • First Call Freeman Webb Companies • Langley & Taylor Pool Corporation • Law Office of Hall & Associates Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse Property Management • Lincoln Property Company Universal Media Group • Valet Living • Wheeler, Inc.

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GNAA Golf Goes Country!

It’s never too early to get your team together and start practicing to win some prizes at this year’s GNAA Golf Scramble. This is going to be your year! This year’s theme is the Boot Scootin’ Bogey. We are back on the General’s Retreat course at Hermitage Golf Course with some new activities, including the Air Cannon Golf Ball shoot, so bring your favorite country fixins’ and be ready to play! Space is limited to 36 foursomes so make sure to get your registration in as soon as possible. The golf outing is Thursday, May 16 with registration starting at 6:30 a.m. and the shotgun start at 8:00 a.m. Register your foursome for only $175 per person and get green fees, cart, range balls, two putt rule, use of practice facility one hour prior to event, one toss, one putting ticket, team pictures and lunch. There are also a number of prize holes, including hole-in-one, closest to the pin, longest drive, straightest drive and longest putt. Food will be served and prizes announced following the tournament. A big thank you goes out to our title sponsor, Sherwin Williams Paint and Flooring, as well as all the other sponsors who make this event possible. We could not do this without you all! Visit gnaa.org to register or email Ginny at ginnyjohnson@gnaa.org to get your team signed up. Looking forward to seeing you on the links!

GNAA 7

New Members Management Companies

Hawthorne Residential Partners LouAnn Frye 806 Green Valley Rd. Greensboro, NC 27408 336-553-1724 lfrye@hrpliving.com

Apartment Communities Ashley Place Dan Goodman 2110 Portland Ave. Nashville TN 37212 615-400-4289 Referred by: State Lease

Chandler Park Angela Ransom 351 Harris Ln. Gallatin, TN 37066 444 apartment homes 615-939-8009 aransom@chandlerpropertymanagment.com Referred by: Self ICON in the Gulch ChloĂŠ Evans 600 12th Ave. S. Nashville TN 37203 Referred by: Previous member Retreat at Iron Horse Rachel Roberts 145 Legends Club Ln. Franklin, TN 37069 270 apartment homes 615-979-3613 rachelr@retreatatironhorse.com Referred by: Previous member / state lease Rivertop Lindsay Butler 5800 River Rd. Nashville, TN 37209 224 apartment homes 615-933-7255 manager@riveretopapartments.com Referred by: Management company already a member

8 GNAA

The Venue at 109 Michael Penuel 808 Leeville Pk. Lebanon, TN 37090 478 apartment homes 615-449-7400 info@vendueat109.com Referred by: Ginny Johnson

Suppliers

APEX Contracting & Restoration, LLC Elizabeth Rangel Jaramillo 2713 Nolensville Pk., Suite 109 Nashville, TN 37211 615-608-2300 info@apexcontractingtn.com Remodeling & restoration services Referred by: Rusty Guilliams Handy Waste Bill Wilkins 2001 Duncan Dr. #295 Kennesaw, GA 30156 615-323-3338 handywastebill@gmail.com Valet trash services Referred by: Current member with another stateâ&#x20AC;&#x2122;s association JAKE Renovations, Inc. William Emerich 1240 Prince Rd. Big Sandy, TN 38221 770-402-4659 bill.jake@live.com Exterior renovations; painting; carpentry; repairs Referred by: Stephanie Burns continued on p. 9

NATURAL DOG PARK PRODUCTS

New Members, cont. Multifamily Utility Company Chad Gilpin 419 E. Crossville Rd. #103 Roswell, GA 30075 404-487-6066 cgilpin@multifamilyutility.com Referred by: Previous member, rejoined National Contract Flooring Austin Mallette 700 Airpark Center Dr. Nashville, TN 37217 615-300-4921 austin@nationalcontract.com Turnkey service: flooring, vinyl, wood, tile & carpet Referred by: Donnie Swaringen

GymsForDogs.com sales@GymsForDogs.com 800-931-1562

Putnam Contracting Services, LLC April Hayes 67 N. Washington Ave. Cookeville, TN 38501 931-520-7821 april@pcstn.net General contracting Referred by: Tad Hawkins, Home Depot ResMan Heather Calderone 2901 Dallas Pkwy., Suite 200 Plano, TX 75093 972-349-1406 heather.calderone@myresman.com Property management software Referred by: Participant in other associations Sharp Line Painting Andy Manning 1511 Smith Dr. Lebanon, TN 37087 615-593-2171 sharplines615@gmail.com Painting; drywall repair; trim & door repair Referred by: Rusty Guilliams

GNAA 9

Maintenance for Multifamily Professionals Wednesday, April 17, 2019 • 9:30 a.m. - 12:30 p.m. Instructor:

Joe Sharp

Freeman Webb

Member Cost $99

Approved for 3 Continuing Education Credit Hours

Thank You 2019 Education Sponsors!

Active Threats:

Armed Subjects, Suspicious Packages, Aggressive Employees. Come join us for this month’s

Managers Luncheon

Wednesday, March 13, 2019 12:00 pm at GNAA

Two International Plaza Dr. Suite 201 Nashville, TN 37217

Space is limited. Registration is REQUIRED! The luncheon is complimentary for member Management personnel. Associate Members will be charged $35 at the door. Any member who does not cancel their reservation three days prior will be charged $35.

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Thank you to the following sponsors: A-1 Concrete • ABM Industries • Artisent Flooring • Bone Dry Roofing • JRC, Inc. • Music City Removal

Nashville Trivia Nights Looking for something fun to do that could earn you some great prizes? Everyone loves trivia! Here are the trivia nights for March:

Sunday

Cabana – Hillsboro Village – 7:00pm – Nerdy Talk Trivia Kay Bob’s – Hillsboro Village – 8:00pm – Trivia Time Neighbors (music bingo) – Sylvan Park – 7:00pm – Nashville Trivia Guys Neighbors (sports trivia, last Sunday of the month) – Germantown – 7:00pm – Nashville Trivia Guys

Monday

M.L.Rose – Sylvan Park – 7:00pm – Nerdy Talk Trivia Fat Bottom – The Nations – 7:00pm – Nerdy Talk Trivia Pastime – Germantown – 7:00pm – Nerdy Talk Trivia Mellow Mushroom – Midtown – 7:00pm – Nerdy Talk Trivia Mill Creek Taproom – 12 South – 7:00pm – Nerdy Talk Trivia Hurry Back – Elliston Place – 7:00pm Battle Bingo – Nerdy Talk Trivia Southern Grist – East Nashville – 7:00pm – Nerdy Talk Trivia Drifter’s – East Nashville – 8:00pm – Trivia Time PizzaRev – West End – 7:00pm – Challenge Entertainment Dick’s Last Resort – Downtown – 6:30pm – Trivia Time Neighbors (music bingo) – Germantown – 7:00pm – Nashville Trivia Guys

Tuesday

M.L.Rose – Melrose – 8:00pm – Nerdy Talk Trivia Hopsmith – Midtown – 7:00pm – Nerdy Talk Trivia Tailgate Brewery – Demonbreun – 7:00pm – Nerdy Talk Trivia Tailgate Brewery – East Nashville – 7:30pm – Nerdy Talk Trivia Lipstick Lounge – East Nashville – 7:30pm – Nerdy Talk Trivia Nama Sushi – Elliston Place – 7:30pm – Nerdy Talk Trivia Rudie’s Seafood and Sausage – East Nashville – 7:00pm – Nerdy Talk Trivia Trolley Bar at Germantown Depot – Germantown – 7:00pm – Nerdy Talk Trivia Southern Grist – The Nations – 7:00pm – Nerdy Talk Trivia Corner Bar – East Nashville – 8:00pm – Trivia Time Flying Saucer – Downtown – 7:30pm & 9:30pm games Edley’s – East Nashville – 8:00pm – Trivia Time Edley’s – Sylvan Park – 8:00pm – Trivia Time Edley’s – 12 South – 8:00pm – Trivia Time Crow’s Nest – Green Hills – 8:00pm – Trivia Time Neighbors – Germantown – 7:00pm – Nashville Trivia Guys The Old Line – Demonbreun – 7:00pm – Nashville Trivia Guys Smokin Thighs – Wedgewood-Houston – 7:30pm – Better Trivia

Wednesday

Von Elrod’s – 7:00pm – Nerdy Talk Trivia M.L.Rose – Capitol View/North Gulch – 6:00pm – Nerdy Talk Trivia Hurry Back – Elliston Place – 7:00pm – Nerdy Talk Trivia The Mainstay – East Nashville – 7:00pm – Nerdy Talk Trivia Little Harpeth Brewing – East Nashville – 7:00pm Battle Bingo – Nerdy Talk Trivia Two Bits – Demonbreun – 7:30pm – Nerdy Talk Trivia Brother’s Burger Joint – Berry Hill – 7:00pm – Nerdy Talk Trivia Craft Brewed – Melrose – 7:00pm – Nerdy Talk Trivia City Tap House – Downtown – 9:00pm – Challenge Entertainment Noble’s Beer Hall – East Nashville – 8:00pm – Trivia Time Neighbors – Sylvan Park – 7:00pm – Nashville Trivia Guys Acme Feed & Seed – Downtown – 7:00pm – Geeks Who Drink The Beer Sellar – Downtown – 8:00pm – Trivia Time Germantown Pub – Germantown – 8:00pm – Trivia Time The Slider House – Midtown – 7:00pm – Challenge Entertainment Harding House Brewing Co. – The Nations – 7:00pm – Challenge Entertainment Pour House – Gulch – 7:00pm – Nashville Trivia Guys Beyond the Edge (music bingo, first and third Wednesday of the month) – East Nashville – 7:00pm – Nashville Trivia Guys

Thursday

Dose – East Nashville – 7:30pm – Nerdy Talk Trivia Two Bits – Demonbreun – 7:30pm – Family Feud style team trivia – Nerdy Talk Trivia The Flipside – 12 South – 8:00pm – Nerdy Talk Trivia Hurry Back – Elliston Place – 7:00pm – Opinionary Style – Nerdy Talk Trivia New Heights Brewing Company (first Thursday each month) – 7:00pm – Nerdy Talk Trivia Tailgate Brewery HQ – West Nashville – 7:30pm – Nerdy Talk Trivia The Urban Juicer – Hillsboro Village – 7:00pm – Nerdy Talk Trivia 3 Crow Bar – East Nashville – 8:00pm – Trivia Time Jackalope Brewing Co. – Gulch – 8:00pm – Trivia Time Diskin Cider (2nd and 4th Thursday each month) – Wedgewood-Houston – 7:00pm – Nashville Trivia Guys

Saturday

Your Pie Pizza – Capitol View/North Gulch – 8:00pm – Nerdy Talk Trivia

GNAA 11

Maintenance

Maintenance as a Career and Not Just a Job Being a Maintenance Technician in the apartment industry is so much more than just a job. For those of you who are new to the industry, new to the position or perhaps just need a little reminder, if you read further in the article you will see that there is so much potential. If you chose to view this as a career and not “just a job,” the possibilities are endless. Most people start in the industry as a Groundskeeper or Porter. In this position, you are responsible for maintaining one of the most important pieces of a community’s operations. You may not always feel like you are, but the curb appeal of the community affects every resident, every prospect and every single person who drives by your community daily. This is the first impression of your company’s reputation and is a critical assignment. You are typically tasked with handling grounds cleanliness, pool upkeep and common area conditions and upkeep. Typically, this is where you will start your career if you have little to no experience in the industry. You will learn basic maintenance skills in this position as well. Keep working hard and learning and eventually you will be promoted. The second phase of a maintenance career in the apartment industry is typically a Make Ready Tech. This position will enhance the basic maintenance skills you learned as a groundskeeper. In this position you will learn how to prepare an apartment to become someone’s home. Your responsibilities and skill levels will continually improve, and you will typically be tasked with items such as caulking, touch-up painting, small appliance repair and replacement, minor plumbing repairs, minor electrical work, door and hardware installation, among many other responsibilities.

There is a second set of skills in this category that are becoming more prevalent during a good economy and that is a Rehab Technician. Typically, these positions are like a make ready technician but will expand to include countertop and cabinet installation as well as tile work, carpentry skills and full lighting and plumbing replacements. These roles are critical for any community as you are responsible for preparing someone’s new home. Continue to work hard, get your EPA certification, and before you know it you will be headed to the next step in your career. The Maintenance Technician is the career step where you will be using all the skills you learned in both your previous positions but will now be focused on repairing the homes that people live in and for maintaining the building exterior of the communities. The position typically requires afterhours on-call and an EPA certification. In this role you will spend more time diagnosing and repairing than you will be replacing items. You will be working on large appliances and HVAC systems as well as electrical and plumbing fixtures. You are key to the community’s success, as you are interacting with the residents and trusted to repair items in their homes. Residents typically decide to move or stay with your community, most often, due to the care that you give their homes during the repair process. Learn as much as you can, stay organized and on task and eventually you can be ready for the next step. The Maintenance Supervisor has normally “paid his dues” over the years and has mastered all the skill sets of the previous positions but has also shown leadership and organizational skills. In this position you will be continued on p. 13

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Maintenance, cont. from p. 12 responsible for scheduling, ordering supplies, staying within budget, leading a team and constant communication with the community manager. You are the person whom all the maintenance team relies on for knowledge, guidance and direction. This is no small task, and while you have a wide range of responsibilities you are the person who keeps the operations of the community running fluidly with the community manager. Most people think that this is where the career plateaus, but don’t be mistaken as there are more opportunities for you as you continue to grow, learn and improve your skill set. The Regional Maintenance Supervisor is often the person to whom all the maintenance supervisors report. In this role, you are typically responsible to oversee multiple communities and work with multiple supplier partners. You are often tasked with capital work coordination, writing budgets, reporting, diagnosing properties’ performance and expenses, as well as helping teach and grow all maintenance team members in your region. You will work closely with the regional manager, the property managers and the maintenance supervisors, as well as the Director of Construction/Capital Improvements at your corporate office. Wait? Yes, there is yet another step in your apartment industry career.

Law Office

Hall & Associates M. Wesley Hall III

Nathan C. Lybarger

LandlordAdvocate® 223 Madison Street • Suite 212 • Madison, TN 37115

6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3

The Director of Construction/Capital Improvements often is responsible for the oversight of all the Regional Maintenance Supervisors, but is also responsible for millions of dollars in capital improvements, typically across the county over the course of the year. This position works closely with Asset Management, the CEO and any ownership groups across the country to maintain the nationwide portfolio. This overview of the positions in the maintenance field in the apartment industry is short and sweet, but the next time you refer to this as a “job,” remember that if you chose to consider this a “career,” your possibilities are endless.

Professional Service with a Personal Touch Dwayne Rawls

(615) 860-5411 • Mobile 533-8474 Fax 860-1004 Wheeler, Inc.

3868 Dickerson Pike, Suite 200 • Nashville, TN 37207

GNAA 13

General Membership Meeting

Carole, RentPath; Tracey, Lyric on Bell; Brandy, RentPath

Laura, RentDebt; Eric & Tiffany, ERS

Brad, Elmington Property Management; Carol & Scott, A to Z Renovation, Repair and Roofing

Peggy & Shireece, Urban Housing

Dale & Mindy, Grove at Waterford Crossing; Lucas, Doc Air; Christina, The Grove

Keith, Herring Technology; Maria LeShells, Speaker

Taylor, Grove at Shadow Green; Carrie, The Knolls

Tim, TLC Pressure Washing; Rich

Karen, A to Z Renovation, Repair and Roofing; Nia, MRI Software

Dawn, FirstCall; Elizabeth, West End Living

LeiLani, Greystar; Diane, GNAA

Thank you,

Congratulations, CAM recipients!

hard, IREM

John, Burlington Capital; Lisa, Bell Partners; Erica, RentDebt

Jason, Acklen West End; Lauren, Brentwood Downs

membership Go Getters!

Chuck, A to Z Renovation, Repair and Roofing; Joe, Freeman Webb

JD, Universal Media Group; LeiLani, Vintage Blackman

Lighthouse Property Management

Welcome new members!

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19-18318

Feature

As GNAA plans another Maintenance Mania event, we thought it would be a great idea to reach out to some of our maintenance professionals around the Nashville area to get some first-hand experiences about their time in both the maintenance profession and with Maintenance Mania. If you have not been a part of this event with GNAA, you don’t know what you’re missing! Thank you to the following maintenance folks for allowing us to interview them for this article: Ron Koman (Lighthouse Property Management), Diane Mason (Southern Land Company), Mark Fiscus (Freeman Webb), Pam Vettenberg a.k.a “Lucci” (High 5 Residential) and Emir Sloplijak (Lincoln Property Company).

Q: Let’s get some background on each of you. How long have you been in the maintenance profession?

Ron: I’ve been in apartment maintenance for 21 years – maintenance in general since I could hold tools. My dad was a maintenance man. Mark: Hard to believe but this will be my 40th year. Lucci: I’ve been in the industry for over 20 years. Emir: It’s been almost ten years since I started working in maintenance. Diane: Over 30 years for me!

Q: Seems like all of you are happy in the career path when the “newbie” is almost ten years in. What drew you to the maintenance side of multifamily – was it planned or accidental?

Ron: I really needed a change from construction. I originally lived in Pennsylvania and the winters can be brutal. When I had the chance to move south, we took it and never looked back.

Mark: Pure accident. During the oil embargo of the late 70’s, I was laid off from the job I had and took a job as a groundskeeper thinking that I would do that for a couple of weeks until I found a better job. Forty years later, I’m still doing it! Lucci: I worked for myself doing the same thing for a lot of years, so it just made sense to accept when I was offered a job in maintenance. It’s nice to be a part of a team that makes a difference. Emir: Challenge! Every day different problems and out of every problem expanding my knowledge. Knowing that I can make change and help people with many different maintenance problems. Being able to fix stuff and after that take a step back and say I FIXED IT! Diane: I cleaned for many years and decided to do an easier job and make more money, so maintenance it was. I’ve been very happy with my choice.

Q: Now on to Maintenance Mania. Do you remember when it was you first competed in the event? Ron: I don’t recall the first time, but the last time I did it was 15 years ago.

Mark: I t’s been a very long time since I’ve actually participated – probably around 2006-2007. I have been the judge of the racing car competition for the last five years. I love being a part of this event because I get to have some fun with peers I have been around with for years. Lucci: I first competed in 2011. Emir: Four years ago (2015) for me. Diane: I first competed about two or three years ago. I was little apprehensive at first and just attended as a spectator but really enjoyed it once I got involved. continued on p. 18

GNAA 17

Q: What events did you compete in and did you have a favorite?

Ron: While I was competing, I really got into all of them. In retrospect, I would still say the race car was my favorite. Mark: All events, but I’m a car guy and the race car competition is always my favorite. Lucci: Just the race in the beginning but eventually all the events. The race is my favorite. Emir: All events but the favorite is water heater and faucet installation. Diane: I competed in all events except the car at first and then finally built a car. Water heater event was my favorite.

Q: We really appreciate the time you have taken to answer our questions. Last one…what advice would you give to someone thinking about competing? Ron: Relaxing is the most important thing, and if you build a car put some thought into it and make it unique. Mark: Don’t be nervous or shy. You will face all kinds of competition, but I guarantee you will have a good time! The food and company are great, the games are fun and EVERYONE looks forward to the car competition! Lucci: Make sure you sign up because it’s being put on for us, the maintenance teams. It’s a great time to enjoy your colleagues in a different setting and meet other people in the business. Participate in all events and practice, practice, practice. Most important…build a car. Emir: Trust in yourself and the work you do because if you do then competing should be fun and easy. Diane: Just forget about people watching you – some people don’t like being watched. Just do it and enjoy it – no matter if you win or lose, it’s all about the sportsmanship. If you are in maintenance and would still like to participate, it’s not too late! Just sign up with Ginny at ginnyjohnson@ gnaa.org or call her at 615-365-3047. Wheels and rule books for the race car competition can be picked up at the GNAA office (2 International Plaza, Suite 201, Nashville, TN 37217) during normal business hours (8:00 a.m. to 5:00 p.m.). We also would like to encourage everyone to sign up as cheer teams to help get the crowd into the event! This is continued on p. 19

18 GNAA

Maintenance Mania, cont. a great way to recognize our hardworking maintenance people for all they do and to see if we can get a winner to go to the NAA Maintenance Mania event in June. It would be an awesome sendoff to someone if they get to compete in Denver this year. I have been involved in Maintenance Mania since it became a part of the Greater Nashville Apartment Association. It is my favorite event of the year. I really enjoy the competition with my fellow coworkers. It’s a little bit fun of egging each other on and trying to beat each other. It’s great socializing together and team building. The final event – the race car event – is the coolest to see what creative and innovative ideas come out each year. You can usually tell who thought about it for two minutes and who really put their thinking caps on to build such works of art. If you have never been you need to add this to your bucket list and support the maintenance professionals. Hope to see you there this year!

–Rusty Guilliams, CAMTII, CPO Waterford Crossings Maintenance Director RAM Properties

Thank you to the following companies for their support of this year’s Maintenance Mania!

PRESENTING SPONSOR HD Supply TITLE SPONSOR Lighthouse Property Management RACE CAR COMPETITION SPONSOR RAM Partners MANIA SPONSORS American Painting & Renovations Baytree Landscape Contractors Bug Solutions Chadwell Supply Contractors Inc. Ferguson Facilities Supply Floors First Greystar Johnstone Supply The Liberty Group L.I.C.R.A. - Nashville Lincoln Property Company Maintenance Supply Headquarters Nuveldy’s Cleaning Service PPG Paints Pye-Barker Fire & Safety, Inc. R3 Contractors Real Floors Sherwin Williams Paint

John Garza

VP of Sales & New Business Development (678) 822-6575 John.Garza@amerpaint.com

Timberland Partners Wheeler, Inc. Wright Construction Company

GNAA 19

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Maintenance Education in 2019 Maintenance professionals have their own educational track at GNAA. Here are the events that are on the schedule for 2019.

HVAC EPA Certification Date: March 14 Time: 9:00am to 5:00pm

Update your HVAC knowledge with the latest information and prepare you or your maintenance staff for the HVAC EPA test. This certification is a lifetime certification and will help you better understand the issues that may arise with HVAC systems at your communities. This class fills up fast so don’t delay in signing up! Manuals for this class are available for pickup at the GNAA office. Member cost is $159.

HVAC Hands-on Training: Low Voltage, Electrical Controls & Diagrams Date: March 26 Time: 9:00am to 5:00pm

Get some hands-on experience dealing with electrical issues that trouble HVAC units. Jim Fox walks the attendees through some common problems and solutions – all worth 6 continuing education credit hours for those with certifications that require this education. Member cost for this class is $139.

HVAC EPA Certification Date: May 9 Time: 9:00am to 5:00pm

Second chance for EPA Certification. Member cost is $159.

HVAC Hands-on Refrigerant Date: May 30 Time: 9:00am to 5:00pm

Issues with refrigerant charging and troubleshooting will be covered in this annual class. Great for all those new to the maintenance field or just needing a refresher for all ways to address problems with HVAC. Member cost is $139.

If there is a specific maintenance course need at your community or management company, please reach out to Ginny at the GNAA office for a possible pop-up class. We’re happy to help!

Thank you 2019 Education Sponsors!

Brookside Properties • Elmington Property Management • Ferguson Facilities Supply • First Call Freeman Webb Companies • Langley & Taylor Pool Corporation • Law Office of Hall & Associates Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse Property Management Lincoln Property Company • Universal Media Group • Valet Living • Wheeler, Inc.

GNAA 21

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DWAY N E R AW L S ( 6 1 5 ) 8 6 0 - 5 4 11 | M o b i l e 5 3 3 - 8 4 74 | F a x 8 6 0 - 1 0 0 4 3868 Dickerson Pike, Suite 200 | Nashville, TN 37207

A U T O M AT E D C O L L E C T I O N S

We welcome Tim Stewart to the Team as VP of Sales and Marketing tstewart@rdacgroup.com p: 615-690-1603

22 GNAA

FU L L S ERVICE GENERAL CONTRAC TO R Renovations â&#x20AC;¢ Roofing â&#x20AC;¢ Restoration Trauma â&#x20AC;¢ Water â&#x20AC;¢ Fire â&#x20AC;¢ Mold â&#x20AC;¢ Remodel

Tiffany Frost 615-898-8258 â&#x20AC;¢ 615-971-1236 â&#x20AC;¢ tfrost@ers24-7.com

2019 Beautification Awards Showcase Your Community!

Enter the GNAA Diamond Beautification Awards Contest. Awards will be presented at the Greater Nashville Apartment Association Awards & Installation Gala on November 16, 2019. Be sure to pick all applicable categories for which youâ&#x20AC;&#x2122;d like to be judged.

Awards will be presented in the following categories:

Please email high-res logo and four high-res photos with your submission.

Community Beautification

Overall community appearance

Flowers

Design, suitability to site

Clubhouse

Overall design, layout, furnishings & amenities

Maintenance Shop

Organization and safety

Best Pool

Overall swimming pool appearance

Best Model

Best design and decoration

Best Renovation

Renovation started no earlier than 1-1-2013.

Judging Dates: Last two weeks of June and 1st two weeks of July

*Booklet of before and after photos needed for judging.

Cost: $75 separate entry fee or $300 to register for all categories. Please let us know if you are a Garden community or a Mid/High Rise community.

Please call the GNAA offices or email conniemorris@gnaa.org with any questions.

Good luck to all of our members! GNAA 23

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LandlordAdvocate

Thank you to all of our members that help us make our Market Survey the best in the country! Starting in March, we will be collecting statistical data via email with an attached spreadsheet specific to your community. Should make the process a whole lot easier! If you have any questions, please call Bobbi at 615.365.3047.

24 GNAA

NASHVILLE ...a company for all your property needs.

F U LL S E RV I C E R E S TO R AT I ON CO M PA NY Fire • Water • Wind Smoke Damage • Mold Remediation Bio-Hazard Waste Clean up/Disposal as well as Turn Key Services for your everyday needs. 3283 F R A NK L IN L IM ESTONE R OA D • NA SHV IL L E, TN 3721 7

( 615) 360- 0079

March

Sunday

Daylight Saving Time Begins

Monday

Tuesday Wednesday Thursday

Advocate Committee*

News & Events Committee*

Communications Committee* 9am

Membership Committee*

9:30am

Legislative Committee*

9am

MEC

Invitation Only

HVAC Certification Course* 9am - 5pm

Train the Trainer* 8:30am - 4:30pm

St. Patrick’s Day Mixer

12pm

Saturday

8:45am

Managers Luncheon*

St. Patrick’s Day

Friday

The Pub, 5:30-8:30pm

Golf Committee* 9:30am

Maintenance Committee*

8:30am

Trade Show Committee*

Governance Committee* 9:30am

Maintenance Mania Sponsors Meeting*

10:30am

9am

Hands-On Training* 26 9am - 5pm

Awards Gala Committee* 9am

Awards Committee*, 10am

NextGen

CORT Showroom, 3pm

TAA Day on the Hill

Board of Directors*, 9am

Education Committee*, 10:30am Trade Show Committee*, 11:30am

Maintenance Mania

*at GNAA office

GNAA 25

Nashville Industry Insider R3 Contractors would like to welcome Brian Eubanks as Director of Business Development to their team. Brian joined R3 Contractors in January 2019. Brian has extensive experience as a property adjuster, as an owner of a restoration company for 10 years, and most recently as the GM of a local construction/restoration company. Brian is married and is the proud father of five children, and he resides in Franklin, TN. After years of being mistaken for accountants or attorneys, SRP is excited to roll out an updated name and new company logo. Fear not, they are still the same independently owned and operated contractor they’ve always been – just better looking! Window City was awarded the contract to supply and install commercial replacement windows at Trevecca Towers in Nashville. Built in 1973, these 14-story commercial highrises consisting of 580 units operate as a non-profit to house retired senior citizens. The project is set to commence in April 2019 as part of a $54 million upgrade investment by owner LHP in Knoxville. All windows are commercial aluminum engineered to withstand winds/water loads at these heights and include a state-of-the-art glass package for energy savings and resident comfort, adding aesthetics to the curb appeal.

Find out why NAA Click & Lease is the industry standard at www.naahq.org/lease.

26 GNAA

Have something you want to share about your company? Let us put it in News & Events! Send anything directly to scottmeert@ gnaa.org and we will publish, room permitting.

Proudly Serving the USA!

Serving The Multi-Family Industry Nationwide

1-866-204-8734 With a strong sense of urgency while catering to your needs, Windsor Redevelopment is committed to helping you succeed.

Specializing in all Aspects of Construction on Multifamily/Commercial Properties • Complete Interior and Exterior Property Rehabs • Water Intrusion Specialist • Disaster Relief • 24 Hour Emergency Service

ONE CALL DOES IT ALL!

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Nashville, TN Permit No. 380 Two International Plaza, Suite 201 Nashville, TN 37217 615-365-3047 • fax 615-365-3571 www.nashvilleaptasn.org

THE

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Renovate • Renew • Restore Exterior Renovation and Remodeling Interior Renovation and Remodeling Project Management and Consulting Restorations and Remediation Maintenance Services

contractorsinc.com 888-584-5033 info@contractorsinc.com