FEATURE
Three Soft Skills Every Maintenance Tech Should Have by Kelly Pendergrast, The Liberty Group Do you have experience doing manual labor and
each project. Technicians who apply knowledge from
maintenance work? Maintenance jobs are on the rise
past experience are best suited for making decisions
in many industries, making this line of work popular for
and implementing the most effective repairs within
jobseekers ready to put their skills to good use. However, in addition to technical abilities, interpersonal skills are paramount for success in most maintenance jobs. As a maintenance technician, here are three soft skills that can help you stand out to employers:
In addition to technical abilities, interpersonal skills are paramount for success in most maintenance jobs.
a reasonable timeframe. Working well under pressure and prioritizing tasks while completing small and large assignments is essential for succeeding in any maintenance role.
Adaptability The best maintenance techs can shift their skillset and focus. An ability to
Customer Service
adapt to many repair needs involving various matters –
While this may not seem like the first skill that comes
such as electrical, plumbing, HVAC, heating, and cooling
to mind, maintenance techs must deliver a high level
– is key for fulfilling many types of job requests. Typically,
of customer service to every person they come into
workers in the maintenance field with multifaceted
contact with on the job. For instance, maintenance
experience on different projects are most appealing to
techs who work at a large multifamily property often
employers (especially those in the multifamily industry)
communicate with residents to make repairs and resolve
that need qualified, reliable help to keep their properties
problems within their residence. Often maintenance
functioning at an optimal level.
techs hear complaints directly from residents, making it imperative that they maintain professionalism in all their communications and listen to residents’ concerns.
Problem Solving Every maintenance job is different, requiring techs to
If you’re a maintenance worker currently seeking employment, there’s great value in showcasing the soft skills above on your resume and during interviews. The more well-rounded you are as a candidate, the easier it will be to land a job you love.
adjust their focus and identify the best solutions for
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