NASHVILLE
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F U L L SE RV I C E R E STO R ATI O N CO M PANY Fire • Wa te r • Win d • Sm o ke D a ma g e • Mo l d Re me d i a ti on B io - H az a r d Wa s te C l e a n u p / D i s p o s a l as well a s Tur n K e y S e r vi ce s fo r yo u r e ve r yd ay n e eds.
3283 FRANKLIN LIMESTONE ROAD • NASHVILLE, TN 37217
(615) 360-0079
CHAIRMAN Stacey Holt, CAM CHAIRMAN ELECT Tracey Crowe, CAM VICE CHAIRMAN Stephanie Liston, CAM, CAPS SECRETARY/TREASURER Jenn Mulholland, CAM IMMEDIATE PAST CHAIRMAN Zac Ward, CPM MANAGERS REPRESENTATIVE Meredith Dixon, CALP SUPPLIERS REPRESENTATIVE Tyler Ellis, CAS MAINTENANCE REPRESENTATIVE Rusty Guilliams, CAMT, CPO MANAGEMENT DIRECTORS Anne Adams, CAM, CALP Brigitte Byron, CAM Tina Hamor Sully Lemmons, CAM, CPM Katherine Morrow, CAM Wes Schmitz Giovanna Suastegui, CAM Alice Ward, CAM, CAPS Dee Wilson SUPPLIER DIRECTORS Jennifer McCoy, Esq. Loyd Owen, CAS Dwayne Rawls, CAS Lacey Smithson, CALP JD Wright, CAS MAINTENANCE DIRECTORS Diane Mason, CAMT, CPO Jeremy Byrd, CAMT, CPO IREM LIAISON Richard Wright, CPM MDHA LIAISON Norman Deep LEGAL ADVISOR M. Wesley Hall PRESIDENT Victoria Tobin DIRECTOR OF EDUCATION & EVENTS Ginny Johnson COMMUNICATIONS MANAGER Katelyn Cheatham STATISTICS Bobbi Turner, ARM MEMBERSHIP MANAGER Autumn Stiles FINANCE MANAGER Courtney Helms ACTIVE PAST CHAIRMEN Mary Bradley Stephanie Burns, CAPS, CAM, CALP Brad Cather, CPM, HCCP, SHCM, COS Kirby Davis Faye Ellis, CPM Andy Gass, ARM Shelley James, CAM, CAPS, CPM Andrew Klahn, CAM, CAPS, CALP Tammy Lee, CAM Chari Lewis CAM, CAPS, CPM Stacy L. Molen, CAM Nancy Morris Linda Page, CPM, ARM Ellen Parker Susan Sherfield, CPM Lisa Swick, CAPS Joyce Wolfe @gnaatn
CONTENTS
GREATER NASHVILLE APARTMENT ASSOCIATION NEWS & EVENTS
FEATURES
05 15 17 19
Board of Directors Meet the 2022 Nominees
Feature The Insider’s Guide to Being the Best Supplier
It’s the Law NAA Files Lawsuit to Recover Eviction Moratorium Losses
NextGen Rising Stars Series: Stephanie Burns
ASSOCIATION NEWS
04 06 10 14 16 18 21 21 22 23 24
Managers Luncheon Meet the Candidates!
GNAA Election Night Bats & Broomsticks
Meeting of the Generations Bruncheon Panel Discussion on a Range of Perspectives in Multifamily
Women Empowerment Conference Overwhelmed, Overstretched and Over It!
GNAA Legal Conference Featuring Attorney Members of GNAA
Maintenance Luncheon Mold Remediation
HVAC Certification Course Register Today!
Calendar Stay Up To Date
Low Income Housing Tax Credit Seminar Fundamental and Advanced Training in LIHTC Compliance
Certified Pool-Spa Operator Training Program Space is Limited – Register Today!
2021 Awards Gala Masquerade
OCTOBER 2021
2021 BOARD OF DIRECTORS
’,
DON T DARE MISS A CHANCE
TO MEET SOME FABUL OUS
CANDIDATES, LIKE MYSELF!
October
Managers Luncheon
VOTE F OR
ME
Wednesday October 6th at the Gnaa Office
Meet the candidates!
Thank you to our sponsors: Music City removal, reliable roofing, Tolleson Inc., Law Office of Hall & Associates, Everlast Construction, Pye Barker Fire & Safety
Space is limited to 65 attendees and only two attendees per company please to allow representation from as many companies as possible. The luncheon is complimentary for member Management personnel. Associate Members will be charged $35 at the door. Any member who does not cancel their reservation three days prior will be charged $35.
www.gnaa.org 4
Greater Nashville Apartment Association
BOARD OF DIRECTORS
Meet the 2022 Nominees KATHERINE MORROW, MAA – Secretary/Treasurer Nominee
Katherine brings over a decade of multifamily contributions to the Nashville area. Katherine has dedicated the past five years to the GNAA Board of Directors, and is currently serving as the NextGen Committee co-chair, as well as actively contributing to the Community Service and Communications committees. Katherine received her CAM designation in 2016 and is enrolled to receive her CAPS designation. Over Katherine’s tenure she has overseen operations of lease-ups and stabilized assets in various markets throughout the region. In 2019, Katherine completed the Leadership Lyceum program as well as received the Chairman’s Award. This year, Katherine played a part in establishing a mentorship program for the association as well as launching the GNAA’s newest Community Service endeavor, The Little Pantry That Could. Your vote for Katherine for the Secretary/Treasurer role will provide her the chance to further demonstrate her dedication and continued advocacy for the success of the organization.
MEREDITH DIXON, The Grove Whitworth
Management Director Nominee
Meredith Dixon started her career in the multifamily industry in 2009 working for NTS Development Company as a leasing associate at The Grove Whitworth and Richland Apartment Homes. She was promoted to Senior Leasing Manager in 2014, and in 2015 she was promoted to her current role as Assistant Property Manager at The Grove Whitworth. Meredith has been an active member of the GNAA for many years. She has previously served on the Apartment Tour and Statistics Committees and is currently an active member of the NextGen Committee. She received the Apartment Tour Committee Service Award in 2019 and the NextGen Committee Service Award in 2020. Meredith received her NALP designation in 2015 and was a 2019 graduate of the Leadership Lyceum Program. Meredith was the recipient of the Assistant Manager Professional of the Year Diamond Award for 2019 as well as 2020. She has served on the GNAA Board of Directors as Manager’s Representative since 2020 for two consecutive terms. Meredith plans to continue her active involvement within the GNAA organization for many years to come.
News & Events
TINA HAMOR, Vice President-Operations, Vita Residential – Management Director Nominee
Tina has over 30 years of experience in residential management for both institutional and private owners of apartment communities with a focus on development projects and projects undergoing lease-up. In her previous role as a Regional Vice President, Tina was responsible for 21 properties consisting of over 5,200 units in six states. Having strong leadership and communication skills helped Tina perform her primary responsibilities of providing financial oversight and operational guidance for high-rise, mid-rise, and garden style communities in lease-up or undergoing renovations. Tina is active with the Greater Nashville Apartment Association, having graduated from the Leadership Lyceum program. She currently serves on the Board of Directors and is co-chair of the Statistics Committee.
EDDIE IVEY, VP of Operations, Freeman Webb
Management Director Nominee
Beginning his full-time career in 1994, Eddie brings over 30 years of experience in multifamily housing. Prior to joining Freeman Webb he served as Vice President of Conventional Housing for SPM in Birmingham, Alabama, where he oversaw a diversified residential portfolio that included high-rise, mid-rise and garden-style apartment communities. His significant experience in new construction has led to the successful lease-up of over 30 communities. Additionally, Eddie has been involved with property rehabs, asset repositioning and large-scale capital improvement projects culminating in profitable, stabilized asset performance and growth. Previously he worked with Davis Development, Lane Company, Dovetail Development, and the William H. Lyon Company. Eddie holds a bachelor’s degree from Pfeiffer University in North Carolina and a Certified Apartment Property Supervisor (CAPS) designation from the National Apartment Association. He has also served in various positions with the Greater Birmingham Apartment Association, Alabama Apartment Association, Atlanta Apartment Association, and Greater Dallas Apartment Association, including board member, Treasurer, Vice President, and President. He has received several industry awards including Executive of the Year, Volunteer of the Year, and he has served as a board member for Hatching Hope of Alabama and Apartment Life. Eddie lives in Nashville with his wife, Marcie. continued on p. 7 5
GNAA Election Night
Bats &
Thursday, October 14th Hermitage Golf Course 5:30 PM to 8:30 PM
Broomsticks
Thank you sponsors! DevDigital Dish Fiber GreenWay Waste & Recycling LLC L.I.C.R.A Nashville Tolleson Inc Prizes Awarded for: Best Costume • Funniest Costume • Greatest Group Costume • Most Original Costume • Scariest Costume
Cost: $41 per person (Dinner included). RESERVATIONS ARE REQUIRED. Space is limited. Register at WWW.GNAA.ORG
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Greater Nashville Apartment Association
ERIK ROCHA, Ridge at Green Haven
Management Director Nominee
Erik Rocha is an experienced individual in property management, freelance graphic design and social media and marketing professional with more than 15 years of experience in the multifamily industry. You may know him from currently being a Multi-Site Community Director under Volunteer Properties Management, but he can also be credited with contributions to the GNAA Video and Graphic Design Department and Marketing Campaigns for several individuals running to be elected in years past. Erik has been recognized by GNAA and other management companies for his extraordinary commitment as a management associate in the multifamily industry. He was honored with TOP12 employee three years in a row under CLK Multifamily Management for his outstanding performance and was named Management Associate of the Year with ML Property Group. He holds a minor in Business Administration and Marketing. He currently resides in Goodlettsville with his dog named Aria NahGrande, a silver Yorkie that would steal your heart. If Erik had a superpower, it would be the ability to provide infinite happiness to everyone as he believes a sincere smile can change someone’s world, better someone’s life!
NICOLE SAMSON, Carter-Haston Real Estate Services, Inc. – Management Director Nominee
Nicole currently serves as a Regional Vice President for Carter-Haston Real Estate Services, Inc. which is headquartered in the West End area of Nashville. She joined CarterHaston in 2011 following the acquisition of a large institutional community in Franklin, Tennessee. In her present role, she directly oversees 2,200 units in Nashville, Birmingham, and Raleigh. Her current portfolio consists of both large institutional fee-managed clients such as LaSalle, New York Life, Praedium, and Livcor as well as Carter-Haston owned luxury assets. Nicole has over 27 years of experience in the industry and in the past worked for RAM Partners, Feld Company, and Carmel Properties. When she started in this industry, her hope was to create new experiences while earning some great commissions during the summer to then head out and travel the world. She did not plan to make it her career, but she quickly fell in love with the multifamily industry and has enjoyed the opportunity to work with some industry leading companies and mentors. This year, Nicole was proud to earn her CPM designation, which is by far the hardest and most rewarding education designation she has ever earned throughout her career. Additionally, Nicole joined her first GNAA committee, News & Events
Next Generation. She has enjoyed working with the leaders in this committee and looks forward to serving in years to come. Nicole has two beautiful daughters, an amazing husband, and works for an exceptional company which has brought her so much joy over the years. She still loves to travel, and you will often find her and her husband hitting the road for a weekend adventure whenever the opportunity presents itself. Nicole’s largest “bucket list” item is to visit each of the U.S. states. She’s at 38 and counting!
DEE WILSON, Director of Training & Social Media Marketing, Freeman Webb Companies Management Director Nominee
Dee Wilson started in multi-family property management in 2005 after assisting with the startup of the Tennessee Education Lottery between the years of 2003-2005. She studied advertising, marketing and public relations at Middle Tennessee State University while working in property management, where she fell in love with this industry and decided to make it her career. Dee accepted a position with First Management as the marketing and leasing director at Gazebo Apartments where she assisted in the rebranding of Gazebo during a multi-million dollar renovation. She assisted with training team members both at her community and others before being offered the Director of Training position with Freeman Webb in February 2017. Dee has been a part of the Greater Nashville Apartment Association Board of Directors since 2018. Dee is a Management Director for the Greater Nashville Apartment Association and co-chair of the Education Committee. Dee trained and assisted during a software conversion from Realpage to Yardi Systems for the entire company, and most recently assisted with the rebranding of Freeman Webb. She is a certified trainer with the Association for Talent Development, an NAA Education faculty member, and a certified trainer through Franklin Covey.
TYLER ELLIS, CAS®, Construction Service Representative, Sherwin-Williams – Supplier Director Nominee
In 2021, Tyler Ellis served as the GNAA Supplier Council Representative. He is currently the Multi Family Construction & Renovation Representative for Sherwin-Williams in the Middle Tennessee Region. He began his career in 2006 upon graduating from Auburn University with a degree in Marketing. He is married to his beautiful wife, Pam, of 14 years and has three amazing kids. Tyler has continued on p. 9
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been active with GNAA since 2013 when he took on his role in sales. He is actively involved with the Statistics Committee and participates in many of the happenings around GNAA throughout the year. Please support Tyler Ellis for 2022 Supplier Director!
NATHAN LYBARGER, Attorney, Law Office of Hall & Associates – Supplier Director Nominee
Nathan Lybarger has worked in the industry since September 2004. He was a case coordinator at Hall & Associates before attending Nashville School of Law, where he graduated in 2012. Since 2012, Nathan has been practicing law, representing landlords in eviction and debt collection actions across Middle Tennessee, as well as assisting clients with their day-to-day legal questions. Nathan has routinely attended GNAA events such as the Trade Show, Awards Banquet, luncheons and social mixers, and for several years has spoken at GNAA’s annual legal educational event. He serves on GNAA’s NextGen Committee, is a consistent contributor to the News & Events magazine, and has actively supported legislative efforts of the NAA, TNAA, and GNAA. Nathan also serves the National Apartments Association’s Click ‘n’ Lease program, updating the NAA Lease at least annually.
JENNIFER McCOY, Law Office of Jennifer McCoy
Supplier Director Nominee
As a long-time member, Jennifer McCoy’s contributions to the Greater Nashville Apartment Association have been invaluable. Currently serving on its Board of Directors, Jennifer has lent her time, knowledge, and expertise to many of GNAA’s committees, and relishes her role as speaker at various GNAA events, conferences, and classes. Nearest and dearest to Jennifer’s heart, however, are the charitable foundations GNNA serves. Her commitment to fundraising is second to none, as evidenced by her work for the Beer, Butts, and Barbecue event, and by her time spent volunteering for The Little Pantry and King’s Daughter. GNAA is better for her service, and that is why it is imperative to re-elect Jennifer McCoy to the Board of Directors of the Greater Nashville Apartment Association!
KELLY PENDERGRAST, The Liberty Group Supplier Director Nominee
Kelly Pendergrast was nominated for the Supplier Representative last year but it was, unfortunately, not her year. She has been in the multifamily industry for over a decade, both on-site News & Events
and as a supplier. She transitioned to the supplier side in December 2020 as the Branch Manager for The Liberty Group. Kelly actively serves on several GNAA committees including Statistics, Membership, Gala, and Programs. She is also actively serving on the TNAA Government Affairs and Association Operations committees. This year Kelly has also been nominated for the Supplier Professional of the Year, and her company has been nominated for Supplier Company of the Year. She is looking forward to the rest of 2021 and for what is to come in 2022. Please support her for the 2022 Supplier Director!
DWAYNE RAWLS, Wheeler, Inc. – Supplier Director Nominee
Dwayne Rawls would greatly appreciate your vote for the GNAA Supplier Director position. He has been fortunate enough to serve on the Board many times through the years, and he would like to continue to use that experience to serve the GNAA and its members.
MARIA WILLIAMS, CAM, Co-Founder, Floors First Nashville – Supplier Director Nominee
Maria brings over 15 years of multi-family experience as a Property Manager in the Nashville market. Today, Maria has a New Vision and New Direction. Now as a supplier, she brings her years of on-site experience to the communities she serves. She has been actively involved in the GNAA and TNAA and currently contributes to the NextGen and Gala committees. She has dedicated her New Vision to growing GNAA participation with onsite management and maintenance teams. Voting for Maria for Supplier Director will help further demonstrate the New Direction she envisions she seeks. She is thankful and excited for this opportunity to further serve this organization!
JD WRIGHT, CEO and Co-Founder, Universal Media Group Inc.; Co-Founder, Insure Tek, Inc. Supplier Director Nominee
JD brings more than 15 years of experience in the multifamily technology and construction industries. JD has served two years as the Suppliers Representative and currently serves as a 2021 Supplier Director for the Greater Nashville Board of Directors. He serves on the Board of Directors for the Property Management Association of Clarksville. He also is on the National Apartment Association Education Institute Faculty. JD has experienced unprecedented growth and participation from the supplier continued on p. 11
9
presents
Meeting of the
Generations BRUNCHEON
FEATURING... MODERATOR:
ANDREW KLAHN
GRANDE VIEW APARTMENTS
REPRESENTING GENERATION Z
ALEX REYNOLDS
LAW OFFICE OF JENNIFER MCCOY
REPRESENTING MILLENNIALS
DEE WILSON
FREEMAN WEBB COMPANY
YOU ARE INVITED TO A PANEL DISCUSSION ON A RANGE OF PERSPECTIVES IN MULTIFAMILY—
FROM THOSE WHO GOT US HERE, TO THOSE WHO WILL TAKE US FORWARD.
December 2nd REPRESENTING GENERATION X
at the GNAA Office
WOOD PARTNERS
10:00 a.m.— Noon
WES SCHMIDT
Brunch $79 per person REPRESENTING BABY BOOMERS
Register at gnaa.org
SUSAN SHERFIELD MERCY HOUSING
10
Greater Nashville Apartment Association
members of the GNAA. His goal is to serve the Association as a Supplier Director in the future.
HOLLY BAGGETT, Brighton Valley
Managers Representative Nominee
Holly Baggett has been in the apartment industry for over 18 years. She has been involved in the Greater Nashville Apartment Association off and on throughout that time. The past few years she has been more involved with meetings, committees, and attending all the events when she can. She will be completing her Leadership Lyceum this year. Holly currently works for Freeman Webb and has been with the company for the past five years. She has worked for other management companies such as RAM and Harbor Group in different positions onsite and at their corporate offices. She is a very honest, funloving person and is a great listener. Holly will do anything needed to get the job done. She is here to make the GNAA the best it can be. Holly has a lot of passion to give towards the GNAA, and she would appreciate your vote for Managers Representative.
MALCOLM ELLER, 1810 Belcourt, RAM Partners
Managers Representative Nominee
Malcolm Eller has been working in the apartment industry eight years and loves meeting so many amazing people in our communities and others within our industry. Since moving to Nashville in 2014, where he currently lives with his two pups, Sophie and Leia, Malcolm has had the privilege of working on six different communities. He is currently managing both 1810 Belcourt and The Duke Nashville with RAM Partners, who he has been with for five years. Malcolm has been a part of the GNAA since moving to Nashville in 2014. He has grown to love this organization and the people who are part of it. It is such a vital part of our Nashville apartment community. He serves on several committees including Statistics and Community Service. Malcolm considers it an honor to serve on the Board of Directors with the GNAA in 2022.
RUSTY GUILLIAMS, CPO, CAMT II, Waterford Crossings
Maintenance Representative Nominee
Rusty Guilliams has been active in GNAA for quite a while and active on the Maintenance Committee and the Statistics Committee. He tries to always volunteer his time to help GNAA and attend various events. Rusty currently is the Maintenance Director for RAM Partners at Waterford Crossings where he oversees daily operations of 614 units. Rusty would really appreciate your vote to represent the Greater Nashville maintenance personnel.
DJ ARBOGAST, Senior Staffing Coordinator, The Liberty Group – Supplier Representative Nominee
DJ Arbogast currently serves on the Legislative, Education and Awards committees and previously served on NextGen and Community Service committees. He also serves on the TNAA Business Exchange and Marketing and Communication committees. DJ has been a dedicated member of GNAA for the last five years and was chosen at 2020 Supplier Professional of the Year. He is in the process of obtaining his CAS certification. If elected, he looks forward to learning from senior members of the board and hopes to bring new and fresh ideas.
MARK DARNELL, Real Floors – Supplier Representative Nominee
Mark Darnell comes to the business with over 19 years experience in the Nashville multifamily industry. Since being in the industry he has managed onsite, but most of his time has been working on the vendor/supplier side of things and he loves all the relationships he has built over the years. Mark is originally from Ohio, but since living in Nashville he loves every second of it and enjoys working on his home and spending as much time on the weekends with friends. Mark would greatly appreciate your vote to represent as the 2022 Supplier Representative for GNAA. Not pictured:
MELANIE BRINK, The Monroe – Management Director Nominee DIANE MASON, The Place at Fifth and Broadway – Maintenance Director Nominee
ALBERTO SUASTEGUI, Real Floors – Supplier Director Nominee
News & Events
11
September Event Highlights Maintenance Appreciation Corn Hole Tournament
NextGen Coffee Connection
12
Greater Nashville Apartment Association
News & Events
13
14
Greater Nashville Apartment Association
FEATURE
The Insider’s Guide to Being the Best Supplier by Jo Pulcini, Data One International Joining the GNAA might be best thing you ever do for your business. But with so many ways to participate, are you getting the most out of the organization? Below are some “insider” methods of getting the most out of the GNAA. Demonstrate your reliability through committee work. Feeling frustrated by having a great product but having difficulty getting a chance to prove how great it is? Join a committee and participate! This is a great way to demonstrate your personal integrity and reliability to your clients. Once they see that you get things done in the committee, they are far more likely to respect your product pitch later. Don’t miss out on casual networking. One thing the GNAA has always done is provide plenty of after-work or lunchtime networking opportunities. These events are the perfect opportunity to get to know your potential clients better and start to build personal relationships with them. One of the best ways to do this is simply allow your client to speak and for you to listen. Not only will it build trust, but you’ll learn valuable information about their work priorities and needs. There is no better opportunity to do this than in a celebratory environment such as Election Night, Beer Butts and BBQ, or Gala. Ads and sponsorships. On its surface, ads and sponsorships are an obvious way to create visibility. But beneath the surface, they are engendering good will in a way that is unique to a professional association. For example, if you pay for advertising on Facebook, you will get visibility, but that is all you gain. Your money will not create good will, it’s simply an exchange of cash for visibility. But if you sponsor a lunch, you get the visibility and the gratitude of the committee organizers and attendees. If you place an ad in News and Events, you are also gaining the respect and good will of the committee members. The education sponsorship you provide today will build good will with the decision makers of the near future! Every ad or sponsorship dollar you spend at the GNAA is generating good will among your peers. News & Events
Be strategic. One of the biggest mistakes suppliers make is taking a random “shotgun” approach to how they participate in the GNAA. If you are large enough to have a marketing person and a sales rep, they should be in communication with the GNAA. If your target clients are maintenance departments, then direct your efforts toward the corners of the GNAA where maintenance managers go. The most successful suppliers critically think as a team about how best to participate in the organization. Also, do not hesitate to ask your fellow suppliers and staff for advice. We are all invested in your long-term success. We are happy to give our honest assessment of how best for you spend your time and resources. The GNAA has hundreds of years of collective experience – tap into it! Take advantage of education and information. Depending on your service, there are many opportunities to have you and your team grow professionally. These classes are always taught by industry experts and veterans. The best part is these education courses are often better and less expensive than many of the conventional “corporate educational” companies out there. Beyond the classes, take the time to read through the directory and quarterly market survey. The Nashville market is complex, and these reports are clear and concise. Not only does this information demystify the market, but it also arms you with the ability to better communicate with property managers. A regional manager will be more impressed with a supplier who has taken the time to get know their market. If you call on an apartment community, you can learn much about them by simply looking at their entry in the directory and seeing their information on the Market Survey and GIS section of the website. Seriously, use the GIS tool! It’s amazing! As a supplier, our job is to make our clients’ lives easier. In turn, a great way to make your life easier is to take full advantage of all the benefits of membership.
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GNAA
LEGAL
CONFERENCE OCTOBER 28TH
GAYLORD SPRINGHOUSE 9:00 AM TO 2:30 PM $199.00
Jennifer McCoy Law Office of Jennifer McCoy
Angelita E. Fisher Law Office of Angelita E. Fisher
Gary Rubenstein Schulman, LeRoy & Bennett, P.C.
Nathan Lybarger Law Office of Hall & Associates
Rob Hill
The Hill Law Firm
8:30 AM - 9:00 AM
11:15 AM - 12:00 PM
Registration / Continental Breakfast
Session 3 - COVID - And All That That Implies Rental Assistance / Housing Court Process / Enforcing Leases
9:00 AM - 9:15 AM Sponsor Recognition / Announcements 9:15 AM - 10:00 AM
12:00 PM - 12:45 PM LUNCH BREAK
Session 1 - Legislative Updates Domestic Violence / Update on Metro Council / Criminal Background Screening
12:45 PM - 1:30 PM
10:00 AM - 10:15 AM
1:30 PM - 1:45 PM
BREAK
BREAK
10:15 AM - 11:00 AM
1:45 PM - 2:30 PM
Session 2 - War Stories From the Industry Jennifer McCoy and Gary Rubenstein will dazzle the attendees with stories from the industry that could be unbelievable!
Roundtable Discussion I’m Not An Attorney.... But I Am on Facebook! Discussion On Legal Questions and Answers Provided on Social Media Platforms. What is Actually Correct and What Can Lead to Trouble
11:00 AM - 11:15 AM BREAK
Session 4 - Fair Housing Update Angelita E. Fisher Will Be Providing A Full Fair Housing Update
REGISTER AT GNAA.ORG 16
Greater Nashville Apartment Association
IT’S THE LAW
NAA Files Lawsuit to Recover Eviction Moratorium Losses by Nathan Lybarger, Hall & Associates For nearly a year, the CDC’s eviction moratorium effectively halted evictions for any tenant who hadn’t paid rent. With the decisions by the 6th Circuit Court of Appeals and more recently by the Supreme Court of the United States, that CDC Order has been ruled unenforceable and is all but eradicated. However, we all know that its long-term effects will not be resolved so easily. While the mental and physical toll caused by the moratorium is difficult to quantify, the loss of income and monetary damages can be reasonably calculated. The U.S. Constitution protects owners of private property, providing that no “private property [shall] be taken for public use, without just compensation.” The CDC went to great lengths in its Order (and their extensions) to explain the basis of their action – to prevent transmission of the COVID-19 virus. But even these important goals cannot justify the means by which the CDC attempted to accomplish them. That is where the National Apartment Association comes in. On July 27, 2021, the NAA filed a lawsuit with a handful of other Plaintiffs seeking compensation for the monetary losses caused by enforcement of the CDC’s moratorium. NAA continues to invite property owners who have been damaged by the CDC’s eviction moratorium to join in this lawsuit.
NATHAN LYBARGER
Hall & Associates
All our members have had some experience with misapplication and abuse of the CDC order and the bureaucratic grind that had to be endured in the neverending pursuit of rental assistance – rental assistance that was meant to soften the blow of all the eviction delays. While the avenues to rental assistance have opened greatly the past several weeks, it still doesn’t come close to adequately compensating housing ownership for the damages suffered since last fall. Any members who have suffered monetary losses as a result of the CDC’s order may wish to review NAA’s informational website regarding their eligibility and to determine what the next steps are if they decide to get involved. The process in the final determination of this lawsuit has really just begun. At present, there is no way to tell what portions of the case will ever go to trial, what portions might be determined without the need for trial, and when any necessary trial might take place. There may come a time when the individual plaintiffs in the case must prove their damages and/or other facts related to their respective claims. Of course, as with any lawsuit, there is no guarantee of success. There are a variety of factors to be considered before the court will determine the government’s legal responsibility for the damages, as well as the amount of any damages that may be awarded. It’s also important to keep in mind that any claims made in this lawsuit should take into account any rental assistance that was received. Furthermore, the specific language of any agreements signed for rental assistance should be carefully reviewed. Any interested property owners should start by reviewing the information page provided by NAA and carefully weighing their potential involvement in the ongoing lawsuit.
News & Events
17
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L.I.C.R.A. NASHVILLE I RELIABLE ROOFING I NASHVILLE PLYWOOD I TOLLESON INC. SPACE IS LIMITED! SIGN UP TODAY.
Register online at gnaa.org | call or email Ginny Johnson at 615.365.3047 | ginnyjohnson@gnaa.org 18
Greater Nashville Apartment Association
NEXT GEN
Rising Stars Series STEPHANIE BURNS
Property Manager, NTS Development Years in the Industry 18
Volunteer Positions Currently & Previously Held Active Past Chairman of GNAA; Tennessee Apartment Association Board Member; Communications Committee Chair; NextGen Committee Chair; NAA Apartmentalize Committee Member
What brought you to the apartment industry? When I was an undergrad at the University of Memphis I got offered a great part-time gig as a leasing associate – free apartment and utilities! Been in the industry ever since!
Was this career path something that was always on your radar?
to mind: Surround yourself with good people; they can make the difference between success and failure. Be humble and realize your own limitations and know you can’t do everything by yourself because you don’t have all the answers or the expertise. Hire people who are smarter than you.
What is your favorite thing to do on the weekends? Spending time with my family. If I am not busy keeping up with my kids, I love antique shopping.
Do you have any pets? A two-year-old Irish-Doodle named Duke.
Coolest place you’ve ever traveled? Amsterdam, Netherlands or Rome, Italy. Hard to pick.
Give us a fun fact about you!
No. My undergraduate degree is in journalism/ public relations. When I graduated I wanted to be like Samantha from “Sex & the City” and plan amazing events and write press releases. But once I got my start in multifamily, I didn’t look back! It’s been a very rewarding experience for me.
I have a fear of elevators (long story)!
Did you have any unrelated jobs growing up that unexpectedly prepared you for the apartment industry?
Do you have a motto you live by?
For sure. Being a server in a brewery helped me cultivate some customer service and problem-solving skills. And patience. You need lots of patience in this industry.
Why is property management an attractive career path? Where else can you wear so many hats? Writer, accountant, inspector, sales leader, event planner, teacher, people manager, marketer, social media strategist...the list goes on!
Best professional advice you’ve ever been given? This is a tough one. I’ve been given a lot of amazing advice over the years. Here is the one that first comes
News & Events
What upcoming GNAA event are you excited to attend and why? The Awards Gala because I love planning it and seeing it come to life. And it’s fun to get dressed up and go out on the town. If you work really hard and you’re kind, amazing things will happen!
If you could get a “do over” for something in your career, what would it be and why? No regrets here!
Any advice you could give to the rising stars of GNAA? I can’t emphasize enough that the GNAA is your tool to get you where you want to be and make a statement about your commitment to the multifamily industry. Join a committee and get involved. All it takes is one event, one handshake, to change the trajectory of your career.
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Law Office
Hall & Associates M. Wesley Hall III
Nathan C. Lybarger Matt Schulenberg LandlordAdvocate® Landlord Advocate® 223 Madison Street • Suite 212 • Madison, TN 37115
6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3
ARCHITECTURAL DOG PARK PRODUCTS
DOG WASH TUBS
WATER FOUNTAINS
FUN PRODUCTS
PET STATIONS
AGILITY ITEMS
PLAY EQUIPMENT
GYMS FOR DOGS - NATURAL PLAY
GymsForDogs.com
sales@GymsForDogs.com
800-931-1562 20
Greater Nashville Apartment Association
OCTOBER
Sunday
3
Monday
Tuesday Wednesday Thursday
4
5
10am
Saturday
1
2
8
9
15
16
21
22
23
28
29
30
HVAC Certification Course**
7
9am
Communications Committee* 9am
Managers Lunch** 12pm
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11
12
Maintenance Committee*
13
8:30am 10am
17
18
Women’s Empowerment Conference
19
25
Board of Directors** 9am
Halloween
31
Membership Connection** 10:30am
20
Low Income Housing Tax Credit Seminar** 9am - 5pm
Paula Deen’s Family Kitchen 11:30am - 4pm
Membership Committee*
14
9am
N&E Committee*
24
News & Events
6
Community Service Committee*
Friday
Gala Committee* 2pm
Election Night
Hermitage Golf Course 5:30pm
Low Income Housing Tax Credit Seminar** 9am - 1pm
Maintenance Lunch
Hermitage House, 12pm
26
27
Legal Conference The Club at Gaylord Links 9am - 2:30pm
*held via Zoom **at GNAA Education Room
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Low Income Housing Tax Credit Seminar Fundamental and Advanced Training in LIHTC Compliance
Wednesday, October 20th:
Fundamentals of LIHTC Compliance: 9 am - 5 pm (Lunch Provided)
Thursday, October 21st:
Advanced Training: 9 am - 1 pm Optional HCCP testing: 1 pm - 5 pm
Location both days: GNAA Education & Training Room
Instructor:
Karen Graham, HCCP, CPM
Members $300 per person
(Non-Members $350) Optional HCCP testing: additional $175 *HCCP Exam not included in class price, Students may elect to attend only the first day of Instruction, however the cost will not be reduced. No refunds or cancellations permitted. 12 Continuing Education Credits for both courses
T H A N K
Y O U
2 0 2 1
G N A A
E D U C A T I O N
S P O N S O R S :
BROOKSIDE PROPERTIES • ELMINGTON PROPERTY MANAGEMENT • FREEMAN WEBB COMPANIES LAW OFFICE OF HALL & ASSOCIATES LAW OFFICE OF JENNIFER MCCOY • LIGHTHOUSE PROPERTY MANAGEMENT • LINCOLN PROPERTY COMPANY • MULTIFAMILY UTILITY COMPANY SIGNAL 88 SECURITY • THE HILL LAW FIRM • THE LIBERTY GROUP • UNIVERSAL MEDIA GROUP INC. • VALET LIVING WHEELER, INC. • YARDI
www.gnaa.org 22
Greater Nashville Apartment Association
CPO
®
CERTIFIED POOL-SPA ® OPERATOR TRAINING PROGRAM
The World’s Most Recognized Pool and Spa Training Program Designation provided by the National Swimming Pool Foundation
Tuesday November 2nd and
Wednesday November 3rd
8:30 am - 5:00 pm • Located at the GNAA Office FACILITATED BY CHADWELL SUPPLY Member Investment $450 • Non-Member Investment $585 All books included. Students will need to bring pens, notepad and calculator. The program requires an open book written exam. The exam is a pass or fail test. CPO® certification is a five-year certification and is transferable from state to state. For more information on the CPO®, visit www.nspf.com.
Space is limited! Register today! Register online at gnaa.org or call Ginny Johnson at 615.365.3047 No refunds or cancellations. Must be paid in advance. Greater Nashville Apartment Association, Inc.
Two International Plaza, Suite 201, Nashville, TN 372171 | p: 615.365.3047 | www.gnaa.org
Thank You 2021 GNAA Education Sponsors! Brookside Properties Elmington Property Management Freeman Webb Company Law Office of Hall & Associates Law Office of Jennifer McCoy Lighthouse Property Lincoln Property Company Multifamily Utility Company Signal 88 Security The Hill Law Firm The Liberty Group Universal Media Group, Inc. Valet Living Wheeler, Inc. Yardi
PRSRT STD U.S. Postage
PAID
Nashville, TN Permit No. 380 2 International Plaza, Suite 201 Nashville, TN 37217 615-365-3047 www.gnaa.org
a All Gal ips h s Sponsor ld! o S Are ets &
al T ick Individruved Tables Rese oing Fast! Are G e Yours Reserv ay! Tod
GNAA
2021
AWA R D S
GALA
SAT U R DAY, N OV E M B E R 2 0 , 2 0 2 1 E M B A S S Y S U I T E S M U R F R E E S B O R O • 1 2 0 0 C O N F E R E N C E C E N T E R B LV D , M U R F R E E S B O R O , T N 3 7 1 2 9
C O C K TA I L H O U R B E G I N S AT 5 : 0 0 • B L A C K T I E O P T I O N A L
I N D I V I D UA L T I C K E T S $ 1 1 0 • R E S E RV E D TA B L E ( S E AT S 1 0) $ 1 , 3 0 0 REG IST E R
AT
W W W. G N A A . O R G
O R
E M A I L
TO
G I NNYJO H NS O N@ GNA A .O R G
N O R E F U N D S . N O C A N C E L L AT I O N S . ( M U S T B E P A I D I N A D V A N C E O F E V E N T. )
