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2019 Board of Directors
GNAA News & Events / September 2019
Chairman-Elect Zac Ward, CPM® Vice-Chairman Stacey Holt, CAM® Secretary/Treasurer Tracey Crowe, CAM® Immediate Past Chairman Andrew Klahn, CAPS®, NALP®, HCCP®, CAM® Managers Representative Gia Suastegui Maintenance Representative Ron Koman Supplier Representative JD Wright Management Directors Anne Adams, CAM®, NALP® Melanie Brink, CAM® Chloé Evans Tina Hamor Sully Lemmons, CAM®, CPM® Stephanie Liston, CAM®, CAPS® Katherine Morrow, CAM® Jenn Mulholland Lori Torres, CAM® Dee Wilson Maintenance Directors Diane Mason, CAMT®, CPO® Dale Smith, CAMT®, CPO® Supplier Directors Valerie Hirsbrunner Jennifer McCoy, Esq. Loyd Owen Dwayne Rawls Lacey Smithson, NALP® IREM Representative Richard Wright, CPM® MDHA Representative Norman Deep Legal Advisor M. Wesley Hall
Contents
Chairman Stephanie Burns, CAM®, NALP®, CAPS®
Features 6
8
18
4
5
12
13
16
19
20 23
Vice President Scott Meert
Director of Education & Events Ginny Johnson
24
Finance Connie Morris
26
Statistics Bobbi Turner, ARM®
Feature 2019 GNAA Apartment Tour Maximize Your Membership! Attend Membership Mornings
Association News
President Diane Carter
Amenities by Design: 3 Examples How should we think about amenities?
Educational Opportunities CAM and CAS Courses Education Schedule Invest in your future! Legal Seminar Lessons In Law Low Income Housing Tax Credit Seminar Fundamental and advanced training in LIHTC Compliance 2019 Gala Fire & Ice 2019 Election Night Boo & Bling Beer, Butts & BBQ Proceeds to benefit GNAA Emergency Relief Program September Networking Opportunities Managers, Maintenance, Suppliers Luncheons New Members Welcome! Calendar Something special noted on the calendar
Marketing Design Specialist Vickilynn Diaz Active Past Chairmen Mary Bradley Brad Cather, CPM®, HCCP®, SHCM® Kirby Davis Faye Ellis, CPM® Diana English Andy Gass, ARM® Barbara Haynes Shelley James, CAM®, CAPS®, CPM® Tammy Lee, CAM® Chari Lewis, CAM®, CAPS®, CPM® Stacy L. Molen, CAM® Nancy Morris Linda Page, CPM®, ARM® Ellen Parker Susan Sherfield, CPM® Lisa Swick, CAPS® Rita Wilkinson, CPM®, ARM® Joyce Wolfe
About the Cover Join us at the 2019 Apartment Tour on September 20!
@nashaptassoc
September 23-27, 2019 September 23-25, 2019 8:00 - 5:00 pm 8:00am am - 5:00 pm
GNAA Education & Training Room
Become Become an an apartment apartment industry insider! industry insider! Certified Apartment Supplier
GNAA Education & Training Room
Certified Apartment Supplier
WE RECOMMEND this course for suppliers of apartment products or services.
WE RECOMMEND this course for suppliers of apartment products
Earning your CAS credential allows you to network with peers from orsupplier services. other companies, as well as with community managers. CAS will help you understand the everyday challenges that apartment Earning your CAS credential allows you to network with peers from management customers face and help you develop unique selling other supplier companies, as well as with community managers. CAS propositions to meet those challenges.
will help you understand the everyday challenges that apartment management customers face and help you develop unique selling Thank You 2019 Education Sponsors! propositions to meet those challenges. Brookside Properties • Elmington Property Management /person
SPACE IS LIMITED! SIGN UP TODAY. Fax to GNAA at (615) 365-3571, email to ginnyjohnson@gnaa.org or register online at gnaa.org.
Cost: $650 YOU’LL LEARN ABOUT:
GNAA Policy: Payment must be made by course date. Absolutely no refunds will be issued. If for • Applicant screening, leasing contracts, any reason you cannot attend the course, you or and move-ins your company may send someone in your place.
• Rent collection, lease renewal, the moveout YOU’LL ABOUT: process,LEARN lease termination, and eviction
•
Ferguson Facilities Supply • First Call Freeman Webb Companies • Law Office of Hall & Associates • Property hazards and crime Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse Property Management • Lincoln Property Company • Environmental hazards Universal Media Group • Valet Living • Wheeler, Inc. • Analyzing property financial operations and underperformance
• Monitoring property performance to • Property management systems and their Applicant screening, leasing contracts,achieve • Property hazards and functions the owner’s investment goals
and move-ins • How community managers create a fair
Boost your Boost your knowledge, skills, knowledge, skills, and confidence! and confidence! • Environmental hazards • Maximizing net operating income
housing environment • Rent collection, lease renewal, the move• Minimizing risk through inspections, out preventive maintenance, safety programs, process, lease termination, and eviction and documentation
• Analyzing property financial operations and underperformance
• Property management systems and their functions Available in person and online
crime
• Monitoring property performance to achieve the owner’s investment goals
• How community managers create a fair Online member price: $599 Maximizing net operating income September 23-27, 2019 To locate an•affiliate offering this course near you, visit (includes Supplier Success) housing environment
www.GoWithVisto.org 8:00 am - 5:00 pm
For more information, visit www.naahq.org/CAS.
Certified Apartment Manager www.naahq.org/education-careers/find-a-course.
• Minimizing risk through inspections, Certified Apartment Manager GNAA Education & Training Room preventive maintenance, safety programs, and documentation WE RECOMMEND THIS COURSE for community managers and experienced assistant managers.
WE RECOMMEND THIS COURSE for community managers
Earning your CAM credential allows you to demonstrate that and experienced managers. Available in person online assistant you have and the knowledge and to manage an apartment Forability more information, visit www.naahq.org/CAS. $599achieve Online member price: your Earning CAM credential allows you to demonstrate community and the owner’s investment goals. Thecourse that To locate an affiliate offering this near you, visit (includes CAM Supplier Success) credential you well career and you have thepositions knowledge andfor ability toopportunities manage an apartment www.naahq.org/education-careers/find-a-course. www.GoWithVisto.org advancement. community and achieve the owner’s investment goals. The
CAM credential positions you well for career opportunities and advancement. Thank You 2019 Education Sponsors! Brookside Properties • Elmington Property Management YOU’LL LEARN ABOUT: /person
SPACE IS LIMITED! SIGN UP TODAY. Fax to GNAA at (615) 365-3571, email to ginnyjohnson@gnaa.org or register online at gnaa.org.
Cost: $899
• Sales team management and product readiness
Ferguson Facilities Supply • First Call Freeman Webb Companies • Law Office of Hall & Associates Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse • Working with contractorsProperty and vendors Management • Lincoln Property Company Universal Media Group • Valet Living • Wheeler, Inc. • Recruiting high-caliber employees
•• Equitable Occupancy rates treatment of current and potential
• Employee orientation and training
GNAA Policy: Payment must be made by course • Occupancy rates date. Absolutely no refunds will be issued. If for any you cannot attend the course, you or • reason Comprehensive marketing plans your company may send someone in your place.
YOU’LL LEARN ABOUT:
4 GNAA • residents Comprehensive marketing plans
• Apartment turnover
• Apartment turnover
• Working with contractors and vendors • Employee evaluation
retention and maintaining a positive • Resident Sales team management and product readiness • Employment • Recruiting high-caliber employees regulations and record keeping
2020 EDUCATION SCHEDULE $749 MEMBER INVESTMENT
National Apartment Leasing Professional* (NALP®) Kitty Barry - CLK Managment
January 14-16
8:30a – 5:00p
LEASING
Certification for Apartment Maintenance Technician (CAMT®) Paul Rhodes - NAAEI Faculty
$899 MEMBER INVESTMENT
February 11-14 & 18-21
8:00a – 4:00p
MAINTENANCE
$199 MEMBER INVESTMENT
Train the Trainer (6 CECs)
Susan Sherfield - Mercy Housing ASSISTANT MANAGER
February 26
MANAGER
PORTFOLIO SUPERVISOR
SUPPLIER
8:00a – 4:00p
Connie Sue Cantrella
March 5 & 6 March 26 8:00a – 4:00p
Education Conference (6 CECs)
MEMBER INVESTMENT: MANAGER
PORTFOLIO SUPERVISOR
8:30a – 5:00p
Joe Sharp
ASSISTANT MANAGER
MANAGER
HVAC Certification
Shane Gates - Chadwell Supply
Register by 1/31 Register by 2/29 Register after 3/1
SUPPLIER
$99
Through the Eyes of an Asset Manager (3 CECs) LEASING
Our attendee recommendations are located in the color bars.
MAINTENANCE
MAINTENANCE
ASSISTANT MANAGER
Trying to decide which class is right for you?
$450 MEMBER INVESTMENT
Certified Pool Operator (CPO®)
LEASING
www.gnaa.org
MAINTENANCE
MEMBER INVESTMENT
April 19
PORTFOLIO SUPERVISOR
$299 $325 $349
9:30a – 12:30p
SUPPLIER
MAINTENANCE
Thank you 2020 GNAA Education Sponsors! Brookside Properties
$199 MEMBER INVESTMENT
Elmington Property Management
$159 MEMBER INVESTMENT
Ferguson Facilities Supply
Class: April 23 & Testing: April 28
9:00a – 5:00p
MAINTENANCE
All Things Leasing (6 CECs)
John Sons - Burlington Capital Group
April 7
LEASING
ASSISTANT MANAGER
9:00a – 4:00p
MANAGER
FirstCall Claims
$159 MEMBER INVESTMENT
HVAC/Advanced Fundamentals & Troubleshooting (6 CECs) Jim Fox - HVAC Tech Line
May 7
9:00a – 4:00p
MAINTENANCE
$199 MEMBER INVESTMENT
HVAC/EPA Certification
Shane Gates - Chadwell Supply
Class: May 21 & Testing: May 26
9:00a – 5:00p
MAINTENANCE
$159 MEMBER INVESTMENT
HVAC Repair for Beginners (6 CECs) Jim Fox - HVAC Tech Line
June 4
9:00a – 4:00p
MAINTENANCE
$99
Budget Boot Camp (3 CECs) Susan Sherfield - Mercy Housing ASSISTANT MANAGER
MANAGER
$950 MEMBER INVESTMENT
September 14-18 ASSISTANT MANAGER
$199 MEMBER INVESTMENT
October TBD
ASSISTANT MANAGER
MANAGER
Low Income Housing Tax Credit Seminar LEASING
9:00a – 4:00p
MANAGER
Legal Conference (6 CECs) LEASING
9:00a – 12:00p
PORTFOLIO SUPERVISOR
Certified Apartment Manager (CAM®) LEASING
MEMBER INVESTMENT
July 16
ASSISTANT MANAGER
PORTFOLIO SUPERVISOR
SUPPLIER
9:00a – 5:00p MAINTENANCE
$300 (Test $175 extra) MEMBER INVESTMENT October TBD
MANAGER
9:00a – 5:00p
PORTFOLIO SUPERVISOR
Freeman Webb Companies Law Office of Hall & Associates Law Office of Jennifer McCoy L.I.C.R.A Nashville Lighthouse Property Management Lincoln Property Company Universal Media Group Valet Living Wheeler, Inc.
*Non-Members of GNAA should call 615.365.3047 for non-member pricing. Scholarships available for CAM®, CPO®, and NALP® certication courses.
GNAA 5
Amenities by Design: 3 Examples We have been told time and again that your suite of amenities makes the difference between a signed lease and a waste of your agent’s time. Sometimes, we have no choice of the amenities offered. A committee decided that trampolines were popular among your target demographic. The statistics show that trampoline use has doubled in the past year and now there are 3 million jumpers! We had to get ahead of the curve! We needed the new hotness!
Many apartment communities are tearing out those “trampolines” and putting in special package lockers to ensure that packages are delivered safe and sound.
Now fast forward a few years and you have a room that is wasting space. That trampoline has not bounced your residents nor your occupancy in a long time. It turns out 3 million enthusiastic trampoline fans are less than 1% of the population and the “doubling” of such a small percentage is actually not impressive in terms of raw numbers.
With Nashville being an “IT” city, the congestion and traffic problems continue to be relatively unaddressed and we are now the 20th worst city in America for traffic. Time is an increasing valuable commodity in such a place. A great way to address several needs is to create a space or studio that allows for fitness or wellness instructors of all types to come to the building and teach your residents. Some managers have seen success in organizing community-based teams to participate in 5K walk/run events in the area. Imagine the spectacular marketing of having your residents proudly displaying their community pride for all to see!
How should we think about amenities? Even if you have some fringe amenities, there are still steps a manager can take to instill loyalty and attract residents. The key to unlocking is following the simple dictum of Charles and Alexandra Eames: “Recognizing the need is the primary condition for design.” What are some needs that can be fulfilled? How can we get ahead of trends instead of chasing them? Here are three examples that put this philosophy first.
Finally, in the digital age, animal companionship has increased. Perhaps it’s loneliness, perhaps it’s cute pictures on Facebook. But there are more pet owners than ever. Dog parks are an established and popular amenity. But owning a dog in a community also brings up another challenge: Where do you wash your friend? Dog washes are increasingly seen as a quality of life improvement that has both the desired curb appeal for potential residents and appreciation of your current community.
A good manager has the imaginative empathy to figure out the basic and often mundane needs that can arise from living in your community. How about packages? Right now, Amazon Prime has over 100 million subscribers. That’s a lot of packages that are going to need a safe home.
It is an understandable impulse to follow the trend. Sometimes those trends are rooted in a genuine good design. However, having the wherewithal to pause and ask “Does this fill an actual need?” can be a rewarding perspective when providing amenities for your residents.
6 GNAA
NASHVILLE
. . . a company for all your property needs.
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3283 FRANKLIN LIMESTONE ROAD • NASHVILLE, TN 37217
(615) 360-0079
GNAA 7
Feature
2019 GNAA Apartment Tour
FRIDAY, SEPTEMBER 20 8am - 4pm
Aertson Midtown A creatively vibrant place to live life.
A meticulously planned mixed-use destination unique to Nashville with 350 stylish apartments, a 180-room Kimpton Hotel and streetside retail spaces packed with everything from a gourmet grocer to world-class eateries and cocktail lounges. In the heart of Nashville’s best neighborhood and across from Vanderbilt University. For those who would rather see than be seen, Aertson Midtown proudly embodies the community in which it resides by offering a lifestyle that celebrates creativity and originality and invites everyone to join in and be themselves. Aertson Midtown is your place. Even though it is brand new, Aertson Midtown feels like it’s always been here, with architecture to stand the test of time. The neighborhood offers a diverse collection of experiences including Caviar & Bananas, Woodhouse Day Spa, Nada, Henley, The Ainsworth, and SunTrust Bank. And with a built-in Kimpton hotel, residents experience condo living in a rental building; a welcoming and eclectic vibe.
Curious about the name?
The story of the Aertson name goes something like this: Jan Aertson arrived in America in search of opportunity in 1650. Soon after, he changed his family surname to Vanderbilt, meaning “of the Bilt” in Dutch, after the name of their Netherlands home village, De Bilt. Four generations later came Cornelius Vanderbilt, and the world was forever changed. Thus, Aertson Midtown pays homage to this legendary family that set in motion a lineage of thinkers, creators, givers, artists, and educators. Aertson Midtown. Respecting the past, inspiring the future. Celebrating today.
8 GNAA
Apartment Styles Low-Rise Apartments
• 1 to 3 stories • Parking on-site or on the street
Mid-Rise Apartments
• 4-8 stories • Parking typically in the building, sometimes on the street
High-Rise Apartments
• 9+ stories • Parking inside the building
Hermitage Flats
Welcome home to everything you want in an apartment, including the price! Hermitage Flats is a non-smoking community nestled just minutes from Percy Priest Lake/Marina and the Davidson County Greenway. We provide affordable, luxurious housing to our residents along with proximity to outdoor activities, numerous dining options, and abundant shopping. Direct access to I-40 makes getting to BNA or downtown Nashville a breeze. Spacious floor plans with sleek fixtures and finishes in our apartment community await only personal touches to truly make it home. Amenities include a swimming pool and two lounging pools, a grilling area, and a fully-equipped fitness center. Hermitage Flats offers 1, 2, and 3 bedroom openconcept apartment homes that feature hardwood-style flooring, real granite countertops, dark cabinetry, and under-mount sinks. You really do have to see it to appreciate the beauty and care put into designing these modern homes. We are 97% pre-leased and expect to be full before summer ends.
Garden-Style Apartments • 1 to 3 stories • Parking on site • Garden-like settings
Housing Types
Conventional Housing
Conventional housing has no involvement with the government. A landlord who owns market-rate housing is free to attempt to rent the space at whatever price the local market may fetch.
Mixed-Use Apartment Community
A living environment that provides more than one use for its residents. Mixed-use properties might include any combination of the following: Commercial, retail, medical, entertainment, office, industrial, and housing within a shared building. Benefits include convenience, close to jobs, and gas savings.
Affordable Housing
Affordable housing involves the government and the qualifier is income. Right now in our country, with market rents rising, millions of households spend over half their income on housing, if they can afford housing at all. This is why affordable housing is something our country is in desperate need of. There are many programs that, while different, all serve to make safe, more affordable housing attainable to those who need it the most. The most notable of these come from HUD and IRS-backed programs such as HUD’s project-based Section 8 program and the IRS’s Low Income Housing Tax Credit program. Depending on the program, owners/developers can apply directly with HUD or their State Housing Finance Agency to receive the funds for these programs, thereby making their development partially or entirely affordable. In exchange for these funds, owners agree that their property will maintain affordability and remain compliant with the program’s regulations for a certain period of time. For the households who need it, the affordable housing provided through programs like these can have significant positive impacts such as increased economic security and lowered stress.
Special thanks to Kyle Collins, Regional Manager,Freeman Webb; Wes Hall, Hall & Associates; Jennifer McCoy, The Law Office of Jennifer McCoy; and Bobbi Turner, GNAA for their invaluable contributions to this article.
GNAA 9
The Grove Richland / Whitworth Located in the heart of historic West End/Hillsboro neighborhood, The Grove is a 593-unit garden-style apartment community which was constructed by SWH in 1994 (Whitworth) and 1998 (Richland). The community made Nashville real estate history when the property was purchased by NTS Development Company in February 2006 for $90 million. With the recent apartment boom in Nashville, NTS is in the midst of a full-scale renovation project in order to stay relevant to renters and compete with the new influx of product in our submarket. Whitworth began its renovations in the second quarter of 2018 and Richland began renovations this year in April of 2019.
The Grove Richland
Details of the New Renovation Finishes
• Quartz countertops in the kitchen and bath • Full quartz backsplash in the kitchen (Whitworth) • Designer tile backsplash in the kitchen (Richland) • Under-mount stainless steel kitchen sink • Gray stained full overlay Shaker-style cabinetry (Whitworth) • White painted full overlay Shaker-style cabinetry (Richland) • Marble-styled tile in sunrooms and fireplace surround • LVT installed throughout (except for bedrooms) • Paint color change with newly painted trim and ceilings • Almond electrical switches/outlets replaced with white covers (Whitworth) • New kitchen, dining and bath light fixtures • Washer/dryer sets added to units with only connections
The Grove Whitworth
Amenity Renovations
The Grove has also renovated several community amenities. Our biggest success story would be our new Pampered Paw Pet Spa. We renovated our laundry center, which before was an underutilized space, and transformed it into a more relevant amenity.
10 GNAA
Vertis Green Hills Elevate your senses
Vertis Green Hills is your next residential community, providing an exceptional living experience with multiple styles of apartments and luxury community amenities. Green Hills residents have access to over 85,000 square feet of onsite dining and shopping including restaurants True Food Kitchen and Char as well as six health and wellness offerings on the second floor. Vertis’ multiple offerings and urban architecture make you feel like you’re within a smaller city in Nashville.
See yourself here.
No other living community provides you with as many choices as Vertis Green Hills. Find luxury residential living that suits your needs with multiple apartment styles and a variety of floor plans. Whether you’re an empty nester, a single, young professional, or a medium-sized family, Vertis Green Hills has the right home for you. As the home of country music, Nashville has made quite a name for itself. And because Vertis Green Hills is just a 10-minute drive from downtown, you can easily experience all the excitement Music City has to offer. Across the street from Vertis Green Hills is the Mall at Green Hills, which has a variety of shopping and high-end retailers like Macy’s, Gymboree, The North Face, Chico’s, J. Crew, Express, and Nordstrom. Additionally, there are numerous grocery stores, restaurants and other retail options within a short walk of the community. These apartments in Nashville, Tennessee are also footsteps away from the legendary Bluebird Café, where you can watch up-and-coming songwriters while enjoying the full bar and a varied menu.
Feel anything but ordinary
Green Hills’ new high-rise paradise awaits, with unparalleled amenities, gorgeous sweeping views, and a timeless design. Residents enjoy a 24-hour fitness center and yoga studio with Peloton bikes, an 11th-floor heated saltwater pool, full-time concierge, valet parking, a luxurious 12th-floor sky lounge, dog park and dog wash, furnished guest suites for their guests, and much, much more.
GNAA 11
Join the Greater Nashville Apartment Association for
Investment
Lessons In Law $149 per attendee
Member
Friday, October 11, 2019 • 8:30 am - 4:30 pm The Clubhouse at Gaylord Springs – Upper Level 8 Springhouse Lane, Nashville, TN 37214
Non-Member $2
98
Approved for six (6 ) CECs
PRESENTERS
Thank you 2019 GNAA Education Sponsors!
Wes Hall
Nathan Lybarger
Jennifer McCoy
Trevor Baskin
Law Office of Hall & Associates
Law Office of Hall & Associates
Law Office of Jennifer McCoy
Law Office of Jennifer McCoy
Brookside Properties Elmington Property Management Ferguson Facilities Supply FirstCall Claims
Rob Hill
Mitzi Hall
Gary Rubenstein
Angelita E. Fisher
The Hill Law Firm
The Hill Law Firm
Schulman, LeRoy & Bennett, P.C.
Law Office of Angelita E. Fisher
SCHEDULE Registration & Continental Breakfast Lunch Session One Session Five Six Ways to Sabotage Your Suit
New Problems on the Horizon
Session Two
Session Six
Welcome to My World – Jennifer McCoy
Worth the Wait? – Rob Hill
Session Three
Session Seven
Don’t Break the Bank! – Trevor Baskin
Bites are Worse Than Barks
Wes Hall & Nathan Lybarger
Session Four Handling the Challenges of Mental Illness Mitzi Hall
Roundtable Disscussion - All Presenters
Gary Rubenstein
Session Eight What About My Ferret? – Angelita E. Fisher
Freeman Webb Companies Law Office of Hall & Associates Law Office of Jennifer McCoy L.I.C.R.A - Nashville Lighthouse Property Management Lincoln Property Company Universal Media Group Valet Living
Register at www.gnaa.org, fax to 615.365.3571 or email to ginnyjohnson@gnaa.org. No Refunds. No Cancellations. (Must be paid in advance of event.)
Greater Nashville Apartment Association, Inc.
Two International Plaza, Suite 201, Nashville, TN 372171 | p: 615.365.3047 | f: 615.365.3571 | www.gnaa.org
12 GNAA
Wheeler, Inc.
Low Income Housing Tax Credit Seminar Fundamental and Advanced Training in LIHTC compliance
Wednesday, October 23rd
Thursday, October 24th:
Fundamentals of LIHTC Compliance: 9 am - 5 pm (Lunch Provided)
Advanced Training: 9 am - 1 pm Optional HCCP testing: 1 pm - 5 pm
Location both days: GNAA Education & Training Room
Members $300 per person
Instructor:
(Non-Members $350)
Karen Graham, HCCP, CPM
Optional HCCP testing: additional $175 *HCCP Exam not included in class price, Students may elect to attend only the first day of Instruction, however the cost will not be reduced. No refunds or cancellations permitted. 12 Continuing Education Credits for both courses
Thank You 2019 Education Sponsors!
Brookside Properties • Elmington Property Management • Ferguson Facilities Supply • First Call Freeman Webb Companies • Law Office of Hall & Associates Law Office of Jennifer McCoy • L.I.C.R.A - Nashville • Lighthouse Property Management • Lincoln Property Company Universal Media Group • Valet Living • Wheeler, Inc.
Quality, Affordable, Reliable
Custom-tailored property solutions. Specializing in:
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WOSB (Women Owned Small Business). Family Operated. Licensed and Insured.
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Scan to Learn More
GNAA 13
-
Trade Show - “Where the Magic Ha
Thank You, 2019 Trade Show Sponsors!
Enjoying the Trade Show!
Let Real Floors show you the world!
It’s been a great night!
There’s no place like CORT!
Scott, DJ; Scott, GNAA
Greystar team representing well!
Christian with SRP found a unicorn!
Kenny, Villages of Gallatin; Frank, Mid-TN Tubcut
S&S Properties visit Jasmine and the Genie
Ginger, Village Crest; Tamm
Windsor Redevelopment rolled out a great new look!
When disaster strikes, an expertly trained emergenc
1109 Myatt Boulevard; Madison, TN 371
appens”
RentPath presents the story of Cinderella
Stephanie, Lighthouse Property Management; Tina, Buckingham Properties; Shelley, High5 Residential
The Magical World of Sherwin-Williams
my, Village Lake
Follow the Yellow Brick Road… straight to L.I.C.R.A.-Nashville!
Looking good, Wheeler, Inc.!
Somebody say Harry Potter?
The lovely ladies of the Law Office of Jennifer McCoy
Davon, Landings of Brentwood; Andy, OnePoint; Damian, Landings of Brentwood
Jenny, Giaratana Management; Zac, Freeman Webb; Stephanie & Darrin, NTS Development
Billi Jo, NextGen Management; Huston, Signal 88
Peggy & Shireece, Urban Housing Solutions
Lori & Brigitte, Brookside Properties
cy response team makes all the difference.
115 • Office: 615-224-9775 • 24/7 Emergency Response 800-613-9279
NOVEMBER 16, 2019 5:00 Reception | 6:00 Banquet | Black Tie Optional MUSIC CITY CENTER
201 Fifth Avenue South | Nashville, TN 37203 $110
PER PERSON
|
$1,300
P E R TA B L E
R E G I S T E R O N L I N E T O D AY AT W W W . G N A A . O R G
To reserve a room at the Omni visit https://bit.ly/30X2kf6 THANK YOU TO OUR GENEROUS SPONSORS DIAMOND SPONSOR
P L AT I N U M S P O N S O R
GOLD SPONSORS
Summit Roofing
L.I.C.R.A. – Nashville
AT&T CSC ServiceWorks, Inc. Lincoln Property Company Signal 88 Timberland Partners Volunteer Properties Windsor Redevelopment Corporation
F AV O R S P O N S O R
PHOTO BOOTH SPONSOR
Law Office of Hall & Associates
American Painting and Renovations
RED CARPET SPOTLIGHT SPONSOR
H O T C H O C O L AT E BAR SPONSOR
Ferguson Facilities Supply
Freeman Webb Companies
No Refunds. No Cancellations. (Must be paid in advance of event.)
16 GNAA
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You’ll Want
The Original Tub to Shower Conversion System
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It’s Like Having A Walk In Shower Without The Cost! We create the opening that fits your needs. Unlike a cap system, The TubcuT® adapts to you with our exclusive process, you dictate where we create the opening, how wide and how low, typically just 4” off the floor.
After
Before
The TubcuT® System is 100% REVERSIBLE If you sell your home we can reverse The TubcuT® back to a regular tub again, just like brand new! The removed section of the tub can be replaced restoring it to original condition. Save thousands on resale! After
Before
Mid-TN Tubcut LLC www.tubcutoftn.com 615-419-2066 • 877-882-2887 Member - TN Healthcare Association urs: Monday - Friday 9am -
Mon to Fri 9am to 5pm Saturday and Sunday By appointment
GNAA 17
Maximize Your Membership! Whether you are new to the Greater Nashville Apartment Association (GNAA) or you are looking for ways to energize your membership, the Membership Mornings meeting is the place for you. This is our second event of 2019 and features some extremely valuable information to make sure you are using your investment in GNAA wisely. Get the opportunity to meet new members, network with members who can serve as mentors to you as you look to increase your GNAA exposure, and listen to presentations that highlight all the different benefits to GNAA membership. We will be going over educational opportunities, the GIS Statistical System, the Blue Moon Lease, and many other topics of interest to members. Our hope is that you will walk away from the Membership Morning meeting with a clear-cut path to success on whatever side you happen to be on. Community personnel will have the opportunity to meet new Supplier Members who may assist them in making their jobs easier, and Supplier Members should have built the beginnings of some valuable relationships with future buyers on the Community side. Either way, making the introductions is the first step to success! Attendance at this event is free to all who attend and breakfast is served. Space is limited, so sign up today at www.gnaa.org!
Event Specifics DATE Tuesday, October 8 TIME Breakfast starts at 8:30 a.m. PLACE GNAA Education Room Two International Plaza, Suite 201 • Nashville, TN 37217 RSVP www.gnaa.org or call the office at 615.365.3047 18 GNAA
GNAA 19
Thursday September 26 5:00 p.m. – 8:00 p.m. The American Legion
2864 Elm Hill Pike, Nashville, TN 37214
Proceeds to benefit the GNAA ERP FUND
(Emergency Relief Program)
Cost: $25 per person
(Sponsors & BBQ Teams are free, Guests $25)
Remember to bring cash for the People’s Choice piggy banks!
iggy fill theopselect banks teople’s the p inner! choice w
To Sponsor or Register your BBQ Team, contact Ginny Johnson at ginnyjohnson@gnaa.org or call GNAA at (615) 365-3047 No Refunds or Cancellations. Space is Limited.
Law Office
Hall & Associates M. Wesley Hall III
Nathan C. Lybarger
LandlordAdvocate®
Professional Service with a Personal Touch Dwayne Rawls
223 Madison Street • Suite 212 • Madison, TN 37115
6 1 5 . 8 6 8 . 4 1 0 1 • Fa x 6 1 5 . 8 6 8 . 3 8 9 3
(615) 860-5411 • Mobile 533-8474 Fax 860-1004 Wheeler, Inc.
3868 Dickerson Pike, Suite 200 • Nashville, TN 37207
20 GNAA
Membership Mixer
Elizabeth, West End Living; Loyd, Bug Solutions
Maria, Lenox Village; Brandon, Floors First
Brandi, The Liberty Group; Christian & Ashtyn, SRP Contractors; Kelly, The Liberty Group
Stephanie & Samantha, Cadence Cool Springs
Pamela, Lenox Village; Joy, The Liberty Group
Glinda, Law Office of Hall & Associates; Carole, RentPath; Kelsey, Law Office of Hall & Associates
Valerie, BG Multifamily; Jason, Cadence Cool Springs
Amy & Carrie, Valet Living
Scott, GNAA; Stephanie, NTS Development; Zac, Freeman Webb
Jill, AMI Construction; Ginny, GNAA
Jojo & Tara, Summit Roofing; Wes, Law Office of Hall & Associates
Allison, Marquee at Belle Meade; Pam, DPM Care
Tracey, Ashton Brook; Steven, Related Management
Jessica & Kynlon, RentPath
Sunshine & Jenner, Watermark Restoration; Jeff & Rachel, ParkCentral
Shannon & Bryan, Cumberland on Church
Shannon, Fountains at Meadow Wood; Sabrina, Legacy Village
Shannon, 909 Flats; Wes, Aertson Midtown
GNAA 21
Remember a Member
Bringing Confidence to the Surface! Paving service provider for the Greater Nashville area
AMI Construction Inc. 1030 SE Tater Peeler Rd Lebanon, TN 37090 (615) 547-0797
STEVE KEENA
Loyd Owen
2334 Southpark Dr., Suite 100 Murfreesboro, TN 37128 615-624-8325
Middle Tennessee’s Experienced & Professional Full Service Pest Control Providers
ANDY KING 1350 W. College St. Murfreesboro, TN 37129
615-424-3334 andy@r3contractors.net
866.528.7446
steve.keena@onsightindustries.com
thinkONSIGHT.com
BEFORE
AFTER
RETROFIT MAILBOXES
Andy Manning 615.593.2171 1511 Smith Drive • Lebanon, TN 37087 sharplines615@gmail.com
PROFESSIONAL SERVICE WITH A PERSONAL TOUCH
DWAY N E R AW L S ( 6 1 5 ) 8 6 0 - 5 4 11 | M o b i l e 5 3 3 - 8 4 74 | F a x 8 6 0 - 1 0 0 4 3868 Dickerson Pike, Suite 200 | Nashville, TN 37207
22 GNAA
NATURAL DOG PARK PRODUCTS
GNAA’s Upcoming
Networking Opportunities Managers Luncheon September 11, 2019
GNAA Offices @ 12:00 pm
Keeping it Real Speaker: Jason Stroughton, CAS, CHBC, BG MULTI-FAMILY
Thank you to our sponsors!
GymsForDogs.com sales@GymsForDogs.com 800-931-1562
A-1 Concrete Leveling, Baytree Landscape, Music City Removal, Pro-Spec Refinishing, Signal 88 Security, Wright Construction, Window City
Maintenance Luncheon September 18, 2019
Hermitage Smorgasbord @ 12:00 pm
Customer Service for Maintenance Personnel Speaker: Dwayne Rawls, Wheeler Inc.
Thank you to our sponsors! Breezy PowerWash, Nashville Plywood, Pro-Spec Refinishing, Reliable Roofing, Watermark Resoration
Suppliers Luncheon October 16, 2019
GNAA Office @ 11:30 am
Topic TBD Speaker: TBT
Thank you to our sponsors! L.I.C.R.A. - Nashville, BMS/CAT, Sharp Lines Painting, Watermark Restoration, Wright Construction
GNAA 23
New Members Management Companies
Mission Rock Residential Andy Tsangarides 1355 S. Colorado Blvd., C710 Denver, CO 80222 404-859-0168 atsangarides@missionrockres.com
Apartment Communities
865 Bellevue Andy Tsangarides 865 Bellevue Rd. Nashville, TN 37221 615-647-5699 atsangarides@missionrockres.com Mission Rock Residential Referred by: State Lease Program
24 GNAA
Suppliers
Activ Answer by Audio Images Billy Reed 9485 Regency Square Blvd., Suite 101 Jacksonville, FL 32225 800-487-0206 jeff.yonder@activanswer.com Answering service; message on-hold; mobile phone service Referred by: GNAA Trade Show research
Asurety Property Solutions Dawn Tapley 1110 Alpharetta St. Roswell, GA 30075 866-800-4282 dawn@asurety.net Dryer vent cleanings & inspections Referred by: Self BetterNOI Jason Montgomery 220 Gerry Dr. Wood Dale, IL 60191 aadams@betternoi.com Screening company Referred by: Paige Kitchens, ALN Data
New Members Buyers Access Megan Veringa 1777 S. Harrison St., Suite 300 Denver, CO 80210 303-991-5550 mveringa@buyersaccess.com Procurement optimization experts Referred by: Website
One App Guarantee Sharp Gillespy 246 Woods Edge Ct. Marietta, GA 30068 678-697-8245 sharp@oneapp.rentals Rent guarantee Referred by: Previous member
Fresh Strokes, LLC Tarmeshia Marable PO Box 120244 Nashville, TN 37212 615-787-3359 freshstrokestn@gmail.com Interior/exterior painting services; trash valet services Referred by: Marc Headden, H&M International
OnSight Industries, LLC Steve Keena 1900 Church St., Suite 300 Nashville, TN 37203 407-739-3266 steve.keena@onsightindustries.com Signage; cluster mailboxes; playgrounds Referred by: Self
COUNTERTOPS
BATHTUBS
SHOWERS
Tennessee Exterior Solutions, Inc. Larry Keesler 341 Union St. Suite B Clarksville, TN 37040 931-266-0006 lkeesler73@gmail.com Landscape; pressure washing Zumper David Patton 49 Geary St., Suite 350 San Francisco, CA 94108 502-442-6789 dj@zumper.com Internet listing service; marketing Referred by: Google search
TILE
CABINETS
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r 3 Yea ty n Warra
Before
Before
After
After
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Get A Grip Nashville Certified • Licensed • Insured Locally Owned and Operated
Call
615.772.3234
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Free Phone Quotes & On-Site Estimates
residential & commercial surfaces refinished & restored without removalTM
GNAA 25
September
Sunday
26 GNAA
1
Monday Labor Day
Tuesday Wednesday Thursday
2
3
4
News & Events Committee* 8:45am
GNAA OFFICE CLOSED
Apartment Tour Committee*
Friday
5
Saturday
6
7
13
14
20
21
27
28
9am
Leadership Learning Series* 9am
8
9
10
Managers Luncheon*
11
12
Statistics Committee* 9am
12pm
Go Getters Luncheon
Darfon’s, 11am
15
Awards Committee*
16
11am
Maintenance Committee*
17
8:30am
Gala Committee*
Maintenance Luncheon
18
19
Board of Directors* 9am
Hermitage House 12pm
2019 GNAA Apartment Tour 8am
9:30am
22
CAM Course*
23
9am - 5pm
CAM Course* 9am - 5pm
24
CAS Course*
CAS Course*
9am - 5pm
9am - 5pm
MEC Luncheon
CAM Course* 9am - 5pm
CAS Course* 9am - 5pm
25
CAM Course*
26
9am - 5pm
CAM Course* 9am - 5pm
Beer, Butts & BBQ American Legion 5-8pm
The Southern, 11am
29
30
*at GNAA office
PRSRT STD U.S. Postage
PAID
Nashville, TN Permit No. 380
COUNTERTOP | TILE | BATHTUB
RESURFACING COUNTERTOP RESURFACING CUSTOM COLORS AVAILABLE MULTI-SPEC COLORS COUNTERTOP REPAIRS SINK RESURFACING
TUB RESURFACING CRACK & TUB REPAIR TUB POWERWASH TILE RESURFACING 4 HOUR CURE AVAILABLE
FAMILY OWNED & OPERATED SINCE 2015 WE BELIEVE IN QUALITY PRODUCTS AT EXCELLENT PRICES! WE TRULY CARE ABOUT OUR CUSTOMERS WHICH IS WHY WE WILL NEVER FRANCHISE OUR COMPANY.
Call Today To Schedule a FREE Quote!
615-295-5535 VISIT US AT WWW.PROSPECREFINISHING.COM OR FIND US ON FACEBOOK!