Southside Business Exchange - May 2015

business exchange southside

May 2015

A DAILY JOURNAL PUBLICATION

Kneeling: Donavan Box and Mike Dalton.

Standing: Rachel Ford, Emily Young, Scott Brown, Cori Brown, Fay Sparrow

PUTTING UP SOME GREAT

Faรงades

Franklin Window and Door has built quite a reputation

also inside SUCCESS STORY: EARL GRAY AND SONS INC. greenwood chamber newsletter

PRESORTED STANDARD FRANKLIN, IN PERMIT NO. 110

business exchange may 2015 I volume 13 I number 5

On the cover

Franklin Window and Door employees, front row, kneeling: Donavan Box, consultant; and Mike Dalton, production manager; back row: Rachel Ford, design expert; Emily Young, Franklin College intern; Scott Brown, sales manager and co-owner; Cori Brown, CEO and co-owner, Fay Sparrow, office manager.

Photo by Mark Freeland/correspondent

pg. 4

Site selection: What factors do businesses look at when deciding where to locate?

pg. 6

pg. 5

Southside Snapshot: Facts, stats and quotes concerning the local business landscape.

pg. 10

Showing Off: With its award-winning showroom, Franklin Window and Door sparkles.

Greenwood chamber: Greater Greenwood Chamber of Commerce newsletter.

Carrying on Parents’ Work: Children keep Earl Gray and Sons going, 60 years after it was founded.

Corporate Chatter: Companies making news on the southside.

pg. 12

pg. 14

pg. 13

pg. 15

People on the Move: Business leaders making news on the southside.

Advice: If you don’t have a mentoring program at your business, you may want to start one.

COPYRIGHT © Daily Journal, 2015 All rights reserved.

E-mail: biz@dailyjournal.net

SUBSCRIPTIONS southside business exchange is published monthly by the Daily Journal. The magazine is mailed at no charge to businesses throughout greater Johnson County.

To subscribe, send your name and address to: Daily Journal, P.O. Box 699, Franklin, IN 46131

EDITOR: Paul Hoffman 736-2721 phoffman@dailyjournal.net STAFF WRITER: Amy May 736-2726 amay@dailyjournal.net ADVERTISING: Chris Cosner 736-2750 ccosner@dailyjournal.net POSTMASTER Send address changes to: Daily Journal, P.O. Box 699, Franklin, IN 46131

Deadlines

Request advertising space by the 10th of the month for the following month’s issue. l Submit briefs, ribbon cuttings and other news items by the 10th of the month. l

may 2015 calendar Business and Professional Exchange

Where: Greenwood City Building lower level, 2 N. Madison Ave. When: 8 to 9:30 a.m. Wednesdays Info: Indy.South.BPE@gmail.com or 317-731-2734

Business Exchange Team

Where: Ann’s Restaurant, Franklin When: 8 a.m. Thursdays Info: Loren Snyder, 317-407-1837

Business First

Where: Financial Center Credit Union, 20 N. Emerson Ave., Greenwood When: 10 to 11 a.m. Wednesdays Info: Jerry Sparks, 317-296-1450

Business to Business Networking Group

Where: 435 E. Main St., Greenwood (Polk Place Building) When: 7 a.m. Tuesday Info: Mark Stansbury, 317-2812930, Cathy Claycomb, 317-2500467

Christian Businessmen’s Connection of Greater Greenwood

Where: Denny’s restaurant, Main Street and I-65, Greenwood When: 7 a.m. Wednesdays Info: Bruce Richardson, 317-8883901 or bruce@facilitatorsinternational.org

Edinburgh Lions Club

Where: 112 S. Walnut St., Edinburgh When: 6:30 p.m. second and fourth Thursdays Info: 812-526-2571

Edinburgh Merchants Association When: Varies Where: Varies Info: 812-371-1699

Franklin Chamber of Commerce

Info/RSVPs: 317-736-6334 or www.franklincoc.org

Franklin Kiwanis Club

Where: Pizza King Station, 2770 N. Morton St. When: Noon Fridays Info: indkiw.org

Franklin Lions Club

Where: Grace United Methodist Church, youth center When: 7 p.m. first and third Mondays Info: James McCay, 317-736-6580

Greater Greenwood Chamber of Commerce

May 5: Business Matters Luncheon, 11:30 a.m. to 1 p.m., Valle Vista Golf Club & Conference Center Pre-register: $17 member; $25 nonmember. At the door: $25 member; $30 non-member May 21: Business After Hours 5-7 p.m., Indy Family Farms. Free.

RSVPs/Info: 317-888-4856/www. greenwood-chamber.com

Greater Greenwood Toastmasters

Where: Community South Hospital Education Center, 1402 E. County Line Road, Greenwood When: 6:45 a.m. Fridays Info: SFuller1@me.com

Greenwood Kiwanis Club

Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: 6:30 p.m. Tuesdays Info: kiwanisgreenwoodin.com

Johnson County Business Referral Group

Where: Johnson County Museum When: 7 a.m. Wednesdays Info: Paul Humbles, 317-738-4436, phumbles@amfam.com Web: jcbrgonline.com

Kiwanis Club of Greater Greenwood

Where: Greenwood Public Library, 310 S. Meridian St. When: Noon first Thursday Info: kiwanisofgreatergreenwood@ yahoo.com or 881-1953

Kiwanis Club of Perry Township

Company, 911 N. State Road 135, Greenwood When: 7:30 a.m., last Friday Info: www.gorainmakers.com

Rainmakers Southside

Where: Dale’s Family Restaurant, 5209 E. Thompson Road, Indianapolis When: 11:30 a.m. to 1 p.m., first Wednesday.

Info: www.gorainmakers.com, lora. popov@worldpay.us, 513-1535

Rotary Club of Franklin

Where: Franklin College Dietz Center When: Noon Tuesdays Info: Loren Snyder, president, LASnyder@hillard.com

Rotary Club of Greenwood

Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: Noon Mondays Info: Tom Vander Luitgaren, 317881-7575

Rotary Club of Johnson County When: Second and fourth Mondays, 6 p.m.

May: The Willard, Franklin June: TBD Info: Rotary Club of Johnson County on Facebook.

Rotary Club of White River

Where: Dye’s Walk Golf Club When: 6:30 a.m. Wednesdays Info: Charles Miller, 317-403-8281

Sertoma Club of Greenwood

Where: IHOP restaurant, 7521 U.S. 31 S. When: 7 a.m. Thursdays Info: Steve Hadley, 317-710-3199

Power Circle Network

Rainmakers - Greenwood Where: Stone Creek Dining

Tuesdays, 11:30 a.m. - 12:30 p.m., Jockamo’s Pizza, 401 Market Plaza, Greenwood Wednesdays, 10-11 a.m., Financial Center, 1301 E. Stop 11 Road, Indianapolis Wednesdays, 11:30 a.m - 12:30 p.m., Golden Corral, 160 S. Marlin Drive, Greenwood Thursdays, 10-11 a.m., Coffeehouse Five, 323 Market Plaza, Greenwood Thursdays, 11:30 a.m - 12:30 p.m., Jockamo’s Pizza, 401 Market Plaza, Greenwood Fridays, noon-1 p.m, Firehouse Subs, 884 N. U.S. 31, Greenwood RSVPs/Info: 317-455-5656, Mike Tollar Website: www.PowerCircleNetwork. com

Where/when: 6:45 p.m. first, second and fourth Thursdays Southern Dunes Golf Course, 8220 S. Tibbs Ave., Indianapolis Where/when: 11:45 a.m., third Wednesday, Fireside Brewhouse, 997 E. County Line Road, Greenwood Info: Denny Rusher, 317-965-4966

Vineyard Toastmasters

When: 7 to 8 p.m. Mondays Where: Office of Perry Township Trustee, 4925 Shelby St., Room 400, Indianapolis Info: Ed Barrett at tmebarrett@ yahoo.com or Rob Rogers at rogers121241@yahoo.com.

Woodman Toastmasters

When: 6:30 to 7:30 a.m. Thursdays Where: Baxter YMCA, 7900 S. Shelby St., Indianapolis Info: woodman.freetoasthost.net or Mangnus Jannson, 317-372-4709

may 2015 I southside business exchange

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By Dana Monson Johnson County Development Corp.

advice

Top 5 ways to lose a deal

by JCDC. Sweeney talked about a community he recently worked in that brought a large number of stakeholders to a site visit. He initially was concerned that this would become a difficult conversation, but instead, the level of cooperation among the various partners and organizations gave a level of comfort to the company and was a final factor in its location decision. Companies routinely want to hear from the subject matter experts, and want to know there are no conflicts that will cause their project to be delayed.

S

ite selectors have spent quite a bit of time in Indiana lately, with very good reason. The state has consistently ranked in the top 10 in the last two years when annual top business climate reports are given.

Indeed, the Tax Foundation ranked Indiana eighth in the nation for its business tax climate in 2014. Area Development Online placed Indiana seventh in the nation for top states to do business.

The state consistently receives high marks for its geographic location and access to interstates, recent corporate tax reforms, water availability and cost, and commitment to being a “pro-business” state.

While these are very apparent and easy to define factors, there are five areas in particular that site selectors look at in determining the best places to do business.

1. Responsiveness Site selectors routinely comment on the responsiveness of a community when discussing the final reasons for choosing a site. Jason Fuller, GE Aviation, spoke highly of the state and the local response from the City of Lafayette when choosing to build their new plant in Indiana. Fuller spoke about his experience with the state during the Indiana Economic Development Association’s spring conference. He appreciated the state with its prompt response to their queries and the city’s “one source of connection” with the LEDO, the Greater Lafayette Commerce, citing

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the value of having one source to answer questions.

Communities that do not respond quickly to projects are giving a site selector a reason to take them off the list of sites.

2. Available data With the use of technology, a site selector can sit in an office in Atlanta, Georgia and research a community in Indiana without actually going there in person. Site selectors routinely express the value of a quality, easy to use website when they are beginning the initial search for a company. Many times, a community has been placed on a short list, or unfortunately taken off a list without having any contact with a company. The Mid America Economic Development Council surveys site selectors yearly and consistently sees the quality of an economic development website and the ease of access with this site listed in the top three critical factors in site selection.

3. Cooperation Site selectors want to see community officials as well as state officials working together and supporting one another. Seeing partners sitting at the same table supporting a project lends credence to the pro-business message from the state. Chad Sweeney, director of business development at Ginovus, a site selection firm, spoke to a recent Leadership Johnson County class for its March program day which is the economic development day underwritten

4. Site readiness While many companies suffered downturns during the previous recession, the recent economic uptick has expansion discussions growing. Companies today are ready to move forward with their plans, which means they are not willing to wait for a community to prepare a site. Site selectors want to work in communities that have a solid plan for growth and have sites ready to go, whether that is an existing building or an undeveloped site. Ted Seger, Farbest Foods president, spoke at the Livestock, Forage, and Grain Forum in Indianapolis and reviewed his reasons for choosing Knox County for his business expansion. He was very firm that the county had land with utilities to the site, a ready workforce and a strong supply chain, all of which were deciding factors in the decision.

Communities prepared for growth with a well-thoughtout plan and sites that are ready for use will see the most interest.

5. Ready workforce Companies realize that while they may have the best product on the market, without a skilled workforce their product will ultimately fail. Communities that invest in their workforce and support educational opportunities for people will see that investment pay off. The new reality is

Communities that are prepared for growth with a well thought out plan and sites that are ready for use will see the most interest.

may 2015 I southside business exchange

deal, page 18

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southside snapshot

business indicators for johnson county what did they say?

Percent Change

Feb15/

Jan 2015 Feb 2015 Feb 14 Labor Force 75,628 74,778 0.38 Employed 71,381 70,908 1.0 Unemployed 4,247 3,870 -9.75 Unemployment Rate (pct) 5.6 5.2 -0.6

Note: All figures not seasonally adjusted SOURCE: Ball State Center for Economic and Business Research

by the numbers Johnson County Industry Overview - 2013

“Our associates had a mission in 2014 to inspire customer loyalty by restoring the J.C. Penney our shoppers know and love, and we did just that.”

Greenwood Park Mall J.C. Penney manager Sarah Grigaitis on her store being one of 104 given a Founder’s Award, the company’s highest distinction for leadership excellence.

“We wanted a hotel, a restaurant, a grocery store. We said that 20 years ago, and we still don’t have that. Injecting those funds out there will bring us the development we all want out there.”

Franklin Mayor Joe McGuinness on his plan to borrow $15 million to pay for redevelopment along State Road 44 west of Interstate 65.

J ohnson County is one of about 3,141 counties and county equivalents in the United States. In 2013, retail trade was the largest of 20 major sectors.

Rank among “This is a huge corridor into the city. Is self-storage what you want at the primary gate Value U.S. counties way to your city? My answer to that is no, even if it’s surrounded by office buildings or Covered Employment 46,964 489 Avg wage per job $33,706 1815 whatnot.”

Manufacturing - % all jobs in County 10.9% 1345 Greenwood city council member Brent Corey on the council turning down a proposal Avg wage per job $49,942 832 Transportation & Warehousing - % all jobs in County 4.0% 720 to put a self-storiage facility at the intersection of Stones Crossing Road and State Avg wage per job $43,378 1235 Health Care, Social Assist. - % all jobs in County 12.1% 1117 Road 135.

Avg wage per job $37,518 965 Finance and Insurance - % all jobs in County 2.2% 1665 “I know it’s important to build roads and stuff, but this is the type of project I wish Avg wage per job $53,045 588

Source: STATS Indiana, a web service of the Indiana Business Research Center at the Indiana University Kelley School of Business.

we could do more often, bringing a new company to Franklin.”

Franklin redevelopment commission member Jay Goad on the commission’s approval to use $250,000 in tax-increment financing dollars to help B2S Life Sciences renovate the vacant Jarve Alexander building, 97 E. Monroe St.

BEFORE THEY PRESSED THE START BUTTON, WE’D BEEN RUNNING FOR TWO DECADES In 1910, Franklin briefly became the Motor City as the Indiana Motor & Manufacturing Company rolled out its starter-equipped Continental. By then, Mutual had been making home loans for 20 years (vehicle loans hadn’t been invented). The local automakers closed their factory in 1913, but Mutual kept rolling along through world wars, the Depression, and recessions ... and we’re still delivering peak performance today!

©2015 MSB.

Photo courtesy Johnson County Museum of History

736-7151 • MUTUALSAVINGSBANK.NET • FRANKLIN (3 LOCATIONS) • TRAFALGAR • NINEVEH may 2015 I southside business exchange

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OPEN-dOOR POLICY Franklin company prefers boutique approach to sales storY bY amY maY Photos bY marK Freeland

C

ori and Scott Brown saw a window of opportunity in Franklin before they opened their business, Franklin Window and Door.

There was no place in town to get high-end replacement windows and doors and, more importantly, get expert help in choosing what works well with a particular home or business.

“There was a big need for a customer-focused, window and door company,” Scott said. Cori said that the replacement window and door business mostly consisted of big box stores or companies that do in-home sales — a high-pressure environment where the salesperson won’t leave until the customer signs, often purchasing with a longterm installment plan. All of this creates a very bad image for the industry, she said.

“We are more boutique, oneon-one,” she said. “We will work with a customer for generally about a month before a sale.”

The consultation not only includes the brand of windows or doors and the style that works best with a particular

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may 2015 I southside business exchange

scott brown and cori brown, owners of Franklin window and door

your community nEwspapEr delivered your way EZ Simple, automatic payments deducted from your credit/debit card, or checking account.

Two family businesses combined efforts to renovate this former car dealership into Franklin Window and Door’s home in downtown Franklin.

home or business, but an array of choices would be those who plan to keep their in colors, patterns and hardware that comhome or business for a long time and want to make a high quality, attractive investplement the look the customer wants. ment to increase their enjoyment of the “The showroom is one of the key facets home or building. of our business,” Cori said. “Come to our The company also does showroom and that’s Franklin Window new construction and will where the difference (from work with custom home and Door other window companies) Address: 112 W. Jefferson St., builders or a contractor happens. It’s a consultative Franklin, IN 46131 constructing a new busiapproach vs. a sales 1069 3rd Ave. SW, Carmel, IN 46032 ness. About 85 percent of approach.”

Phone: 317-739-0093 The sales consultant starts Website: franklinwindowanddoor. their customers are home com owners; 15 percent comwith a core list of questions Founded: march 2012 mercial properties. to get an idea of the custom- Manager/owner: Cori Brown, owner and CEO, Scott Brown, er’s tastes and begins a conSuperior co-owner and sales consultant versation about the custom- Business hours: monday products er’s timeline, budget, etc. In through Friday, 9 a.m.-5 p.m., One thing you won’t Evening & Saturday appointments the showroom, the cusfind at Franklin Window available tomer can look at color sam- Top short-term goal: To get the and Door is vinyl winCarmel store open and profitable ples and wood grains, as dows.

Top long-term goal: To well as see and touch fullVinyl is the cheapest standardize company processes so that each customer receives sized models of the winmaterial and is not guaranconsistent service from all dows, doors and hardware. teed more than five years, employees at both locations.

The company can also creCori said. ate a digital rendering to With Indiana’s hot and show a customer how the products will look cold temperature extremes, vinyl grows briton his home. tle, shrinks and cracks and will soon let in “There are so many details. They are drafts, she said. going to have these windows or doors a “We just can’t stand behind that prodlong time, so we want to make it right,” uct,” Scott added.

Cori said.

Their main line of products are Marvin Windows and Doors and the Integrity by She believes the people most interested in what Franklin Window and Door offers Marvin.

Pick the plan that works for you:

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may 2015 I southside business exchange

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Franklin Window and Door earned the 2014 Dealer of the Year from Window & Door magazine, partially due to its retail sales and showroom design. The 2,500-square-foot space was complimented on its boutique and historically accurate look that has “charm and appeal.”

“They are very good and represent top quality. They’ve been in business 100 years and are only offered through independent retailers,” Cori said.

Marvin regularly hosts sales consultants to introduce products and educate them about what they are selling, Cori added.

Other product lines include Provia, ThermaTru and Simpson Door Company replacement doors and Emtek hardware products. Offerings include secure business doors, colorful fiberglass doors and ornate wood doors with stained glass inlays.

The windows and doors offer the latest in energy efficiency, which is especially important with today’s trend of large windows and large

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openings in the home.

All the windows are made-to-order with no stock sizing. They can be tailored for everything from a 1800s home to a modern custom-built home.

Total makeover Another family business, Brown Remodeling Company, opened in 2006 and is operated by Scott. The remodeling company employs the same low-pressure, customer-oriented business practices as Franklin Window and Door, offering customers a one-stop shop for the design and renovation work. The company specializes in historical renovation and commercial façades.

Working together, the companies remodeled Ann’s Restaurant, T-Shirt Express, Jefferson

St. Pub and the Elks Building front façade, all in downtown Franklin.

Another remodeling project they undertook was their own space at 112 W. Jefferson St. The building was once a car dealership and was in bad condition.

The plain white brick building was unattractive, off kilter and flood damaged. They raised the foundation four inches on one side to level it, gussied up the historic transoms and renovated the façade with attractive darker brick and, of course, restored the windows and doors.

The inside uses lots of natural wood, including new structural beams from a historic barn and a combination of carpet and wood floors. The Browns removed the old

I’m born and raised in Franklin. I’ve restored a lot of historical buildings in Franklin. The whole façade of Franklin has changed dramatically. We wanted to be part of that.”

may 2015 I southside business exchange

— Scott Brown

”

ceiling and discovered the historic pressed metal ceiling underneath.

The renovation helped earn the company the 2014 Dealer of the Year award from Window & Door magazine. It was specifically cited for retail sales and showroom design. The 2,500-square-foot space was complimented on its boutique and historically accurate look that has “charm and appeal.”

The company also received an EDGE award in 2013. The award, Economic Development through Growth and Entrepreneurship, is given by Indiana Small Business Development Center to highlight employers in emerging and established categories. Only 20 businesses receive this honor each year.

Although it would have been easier to rent a new building out on U.S. 31, the historical downtown building was more appealing, both from a business and personal perspective, the Browns said.

The infrastructure improvements and historical preservation happening in Franklin right now helped seal that decision.

“There was a certain connection for us. I’m born and raised in Franklin. I’ve restored a lot of historical buildings in Franklin,” Scott said. “The whole façade of Franklin has changed dramatically. We wanted to be part of that.”

And they live just a couple of blocks away, Cori added. window, page 18 An array of full-size windows and doors are on display at Franklin Window and Door.

may 2015 I southside business exchange

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Direc

MAY 2

Chamber awards

Identity theft can hurt your small business

By Cindy Tollar LegalShield Small Business Specialist

T

oday, ignoring the threat of identity theft is not an option. There is nothing you can do that ensures 100 percent that it will not happen to you or your family.

And a little reported but fast growing identity theft target is small business.

In fact, small business identity theft is growing at an astounding rate, yet many small and medium-sized businesses just don’t realize how at risk they are.

So, how big a deal is business identity theft?

Here are a few sobering statistics from a recent Ponemon Institute study: l 53 percent of small businesses experienced a data breach and 55 percent of those businesses had multiple breaches. l 49 percent of breaches included theft of business information. l 59 percent needed to manage public damage to their brand and corporate reputation because of the breach. l The average cost to fix business identity theft is $194,000 per breach. l 60 percent of small businesses close within six months of a breach.

But why would an identity thief be interested in small, local based companies with a few hundred clients?

Because even small business can be big profits for identity thieves!

A stolen business identity, posing as a legitimate business may steal customers’ personal information and get access to new credit lines. This can do a lot of damage to the real business and harm their reputation before it is discovered. The business may have the legal burden to prove they are not the criminal who wrote bad checks, sold a client’s personal information and more.

A small data base security breach of clients and vendor information can be sold thousands of times for criminal activity, meaning big income for a

criminal and devastating liability for the business.

And because typically, small business owners believe thieves would not be interested in them, they spend little or no resources to take precautions, leaving themselves as easy targets.

The U.S. has 47 state-specific databreach notification laws in effect, and they are all different. Learn more about them at http://www.itgovernanceusa. com/data-breach-notification-laws. aspx So, what can the small business owner do?

Like a fire or a tornado, risk cannot be eliminated, but a small business owner can greatly minimize risk and damage and hasten recovery to their business and clients by documenting even small steps that they take to be proactive in protecting their clients’ data.

1. Hire trusted third-party experts to assess both electronic and manual information systems 2. Use a written plan to document company data handling specific to IDT prevention 3. Document a post breach plan of action 4. Provide regular education for employees on identity theft 5. Get legal advice on the current and changing laws related to identity theft in the states you do business Also, savvy small businesspeople are working with their vendors and suppliers to share resources and collaborate to even further protect everyone’s interest with less time and money.

Identity theft is not going away.

However, as a small business community, we can create a safer environment building a solid foundation of working together.

Cindy Tollar is a 13-year veteran Independent Associate, Small Business and Employee Benefit Specialist with LegalShield. Reach her at cksbenefits@gmail.com or at 317.426.6812.www. cksbenefits.com.

T

Area people, businesses hon

he Greater Greenwood Chamber honored seven outstanding companies and business people at its Annual Chamber Celebration April 16 at Jonathan Byrd’s Banquet Center. The Chamber presents the awards annually to acknowledge outstanding business achievement, remarkable construction, and extraordinary volunteerism.

Ambassador of the Year This award is given to the outstanding Ambassador Committee member, as selected by their peers, based on the volunteer’s merit and participation throughout the 2014 calendar year. This year’s winner is Regina Miller of Geek in Pink Computer Repair.

Regina kept in frequent contact with her assigned members and, as a result, her members experienced high engagement and membership renewal rates.

MILLER Regina attends most Chamber events where she’s busy connecting with members for the first or 10th time.

And in the spirit of improvement, Regina frequently shares ideas on how the Chamber can incorporate technology to improve delivery of member services.

Chamber Member of the Year This award is presented to a person who goes above and beyond to activate his or her company’s membership, and to promote the Chamber

All In Chocolate Jo Soard 703-850-4744 Indianapolis, IN 46237 Brain Balance Center of Greenwood Rhonda Zollner 317-497-8167 7689 S. Shelby St. Indianapolis, IN 46227 www.brainbalancegreenwood.com Cahill’s Lawn & Landscape, Inc. John Cahill 317-791-5186 3501 Bluff Road Indianapolis, IN 46217 Campano Family Dentistry Dr. Zachary Campano 317-865 3733 3001 Meridian Meadows Road Greenwood, IN 46142 Energeo Staffing

and all Chamber members. T Brenda Kelley of Office360.

Brenda has a genuine pass to connect others for the gre good — to help all members in our competitive business mate. She is a dedicated thr year Ambassador and volun at events to help set up, tear down, recruit prizes and mo Brenda volunteers all day a the Golf Classic, serves on th Women Leaders Symposium Committee, exhibits at the B never misses a Business Afte actively supported the Dece campaign by delivering new to dozens of members that j three-day campaign.

Pride and Progress Awa

The Pride & Progress Awar nizations that made outstan Their work positively contrib ness success and enhanced l The 2015 award winner fo City of Greenwood for the C South Madison Avenue. This -tenant office space fell into and was mostly empty. The of this 55,000 square foot b pleted renovated. Through project, new energy efficien

Deanna Sturgeon 317-374-7552 916 E. Main St., Suite 115 Vista Run Greenwood, IN 46143 www.energeostaffing.com Greg Hicks State Farm Greg Hicks 317-245-6700 1777 W. Stones Crossing Road Greenwood, IN 46143 www.insurecentergrove.com Health Markets Insurance Agency Randy Greb 317-297-3930 1700 W. Smith Valley Road, Suite C-6 Greenwood, IN 46142 www.randygreb.com Horizon Planning Group Stephen McCauley 317-571-2365

9 S In w Jas 8 4 In w Liv D 3 8 In w Mis B 3 1 G w Sk

A publication of the Greater Greenwood Chamber

ctions

Greater Greenwood Chamber of Commerce Greenwood Commerce Center 65 Airport Parkway, Suite 140 Greenwood, IN 46143 317.888.4856 GreenwoodChamber.com

2015

Chamber awards

ribbon cuttings Calendar Register for all Chamber events at 317.888.4856 or GreenwoodChamber.com

nored at annual banquet

The 2015 winner is

sion reater s rise clireenteers r ore. at KELLEY he m Planning Business Expo and er Hours. She ember 2014 member w member packets joined during the

ard

rds recognize organding design efforts. buted to their busiour community. for renovation is the City Center, 300 s former multi o disrepair over time interior and exterior building was comthe course of the nt curtain, wall, inte-

rior lighting and HVAC were installed. l The 2015 award winner for new construction is Endress+Hauser for its new $16 million customer center. Its exponential growth, coupled with its international reach, required more space to showcase their capabilities to customers; expand technical training; and offer realworld product simulation. But Endress+Hauser also took the opportunity to incorporate an expanded wellness clinic for employees and their families; an employee fitness center; and a central campus cafĂŠ that seats 200 and has a coffee bar.

Tuesday, May 5 Business Matters Luncheon 11:30 a.m. to 1 p.m.

Valle Vista Golf Club & Conference Center Pre-register: $17 member; $25 non-member At the door: $25 member; $30 non-member

Salute Award

The Salute Award recognizes Chamber member businesses that have demonstrated growth and stability, commitment to quality, creative/ unique solutions to challenges and entrepreneurial spirit. l The winner in the large business category is First Merchants Bank. It was established in 1893 and has grown to be the largest financial service holding company headquartered in Central Indiana. l The winner in the medium business category is ZoĂŤ Facility Services. Company owner Greg Huffman established it in 2001 but soon his business, personal ministry efforts and family grew. l Our Salute Award winner in the small business category is Radiological Care Services, which has experienced more than 25 percent growth in the last three years.

9000 Keystone Crossing, Suite 300 ndianapolis, IN 46240 www.horizonplanninggroup.com son Cahill 800-712-JUNK 4339 W. 71st St. ndianapolis, IN 46268 www.dawgservices.com ve Light Clinic Dr. Christy Kirkendol 317-344-0930 8350 S. Emerson Ave., Suite 140 ndianapolis, IN 46237 www.livlightclinic.com ssion Hills Village Apartments Brandon Wells 317-882-1660 1014 Mission Hills Drive Greenwood, IN 46143 www.missionhills-apts.com killman Corporation

new members Bart York 317-788-5110 3834 S. Emerson Ave. Indianapolis, IN 46203 Town of Bargersville Kevin McGinnis 317-422-5115 24 Main St. Bargersville, IN 46106 www.townofbargersville.org uBreakiFix Drew Lessaris 89 U.S. 31 North, Suite M Greenwood, IN 46142 Wal-mart 5483 James Johnson 317-336-7620 882 S. State Road 135 Greenwood, IN 46143 www.walmart.com

r of Commerce l www.GreenwoodChamber.com

Total Home Design Center, 3003 Meridian Meadows Road, Greenwood, celebrated the grand opening of its center on March 25 with a ribbon cutting.

Thursday, May 21 Business After Hours 5-7 p.m.

Indy Family Farms Free.

Celebrating its grand opening with a ribbon cutting on March 31, Greg Hicks State Farm Insurance, 1777 W. Stones Crossing Road, Greenwood, is now open for business.

Photos courtesy of Donna Rice Photography

benefit spotlight Office Supply Savings Office360 is providing Greenwood Chamber members a customized program designed to improve the cost-effectiveness and efficiency of your business. The program includes a special Greenwood Chamber pricing program on 100 of the top office products, as well as deep discounting on more than 30,000 items, all available for next-day delivery.

The Office360 website provides best-in-class functionality for ease of use and a savings wizard delivering incremental hard-dollar cost savings at the point of purchase.

To sign up for this program, please visit: http:// www.greenwoodchamber.com/chamber/Office_Supply_ and_Email_Marketing_Savings.aspx

Staff: Stacie Hindman Events & Operations Manager Christian Maslowski, President & CEO Julie Spate, Member Services Coordinator

local success

A passion for plumbing

By Greg Seiter

E

ven though they grew up working for their family’s plumbing business, Mike and Mark Gray knew they would have full support from their parents no matter what career path they chose to pursue. But other areas of employment were never really a consideration for the brothers, who now serve as co-owners of Earl Gray and Sons Inc., along with their sisters, Jeri and Kathi.

“Mark and I started full-time when we graduated from high school,” Mike said. “We were given the option to do other things but we chose to go into the family business.”

Their sisters were originally working in other careers, but came along not long after the boys joined up, Mike said.

“We enjoy what we do,” he said.

A passion for plumbing was passed on from founder Earl to all four of his children.

“Dad was originally doing plumbing in the construction field for mom’s father,” Mike said. “But in 1955, he decided to go into business for himself and that’s how Earl Gray and Sons began.”

The business was founded in the Grays’ Beech Grove home that year and remained there until moving to the Greenwood area in 1969. Earl Gray and Sons relocated to Bargersville in 1977, the same year in which the Gray siblings bought the family business from their parents.

From left, sitting: Bruce and Jeri Mitchell; standing: Kathi, Mark and Mike Gray.

Photos by correspondent Don Meyer

12

“

Earl Gray and Sons Inc.

Industry: Plumbing Founded: 1955 Founders: Earl and Sylvia Gray Office locations: 749 Earlywood Drive, Franklin; 510 Three Notch Lane, Bargersville Employees: Approximately 68 Phone: 317-736-0372 Website: earlgrayandsons.com

Today, the company, which offers 24-hour emergency services any day of the week, has locations in both Bargersville and Franklin.

“We all have specific areas of the business we’re responsible for,” Mike said. “Jeri is the controller. Kathi does purchasing. Mark is the manager and I handle service.”

That system has a track record of success.

“We’ve never really had any challenges while working together because we respect one another and we know we all have specific areas of responsibility,” Mark said. “We never step over one another.

“Our parents taught us that we won’t always agree on everything, but we must at least come to a consensus and move on.”

While basic plumbing was the primary focus during the early days of Earl Gray and Sons, today’s version of the company markets itself as a full-service plumbing business offering services such as water heaters, water conditioning, faucets and fixtures, garbage disposals, sump pumps, sewage pumps, well pumps and drain cleanings.

“We also do camera inspections of drains,” Mike added.

Due to signifcant, ongoing changes in the water heater industry in particular, technician training is a primary focus with Earl Gray and Sons.

“Industry standards have changed regarding energy and water conservancy, and we’ve had to make a lot of changes to adhere to new rules and regulations,” Mark said. “As a result, we’ve taken a lot of steps to further educate ourselves on more energy efficient products to help people and to minimize their utility bills.

“We work hard to figure out ways to meet the needs of homeowners.”

Mike agreed.

“They’re adding insulation to water heaters, and the units are getting about two inches wider and two inches taller,” he said. “Some 40- and 50-gallon heaters are going to end up being larger, so if you have an older one and it has a leak or goes out completely, the newer ones are wider and may not fit in the same place.”

As such, the brothers believe tankless water heaters will soon become more popular among Americans.

“Right now, tankless heaters are a higher-end product in this country, but the industry is really working toward making them the norm,” Mike said. “America is the only place that still uses tank heaters. Other countries have been using tankless ones for years.

Our parents taught us that we won’t always agree on everything, but we must at least come to a consensus and move on.

may 2015 I southside business exchange

— Mark Gray

plumbing, page 18

”

Honor Roll award recipients, recognizing more than 600 colleges and universities for exemplary, innovative and effective community service programs. Franklin College was recognized for the seventh time since 2007 — this year being the third time “with distinction.”

Franklin College students are active in numerous community service projects, including the annual FOCUS Day, during which all new students partner with faculty, staff and alumni to assist area nonprofit organizations with a variety of projects.

Other service projects are integrated into the college’s liberal arts curriculum and campus organizations, such as Habitat for Humanity, College Mentors for Kids and Best Buddies.

Franklin College hosts psychology conference

corporate chatter companies making news on the southside

Scotty’s Brew Club to open at Hillview Country Club

Restaurant entrepreneur Scott Wise has agreed to a unique arrangement to operate Scotty’s Brew Club at Hillview Country Club, 1800 East King. The restaurant will be open to the public.

Pete Grimmer, Jim Admire and Max Woodbury purchased Hillview Country Club in 2012. The clubhouse, restaurant area, banquet facility and swimming pool have been undergoing extensive renovations.

Lou’s Den, a lunch pub, is already open to the public. Hillview, founded in 1926, plans to expand its membership and host more special events. It will be launching a new website this spring.

Scotty’s Brew Club is expected to open in mid-June and will have a menu that includes some items featured at the popular Scotty’s Brewhouse restaurant in downtown Indianapolis, as well as upscale wines and growlers. Hillview members will have special perks at the Scotty’s Brew Club.

Franklin Chamber welcomes new members

The Franklin Chamber of Commerce board of directors and staff welcomed three new businesses to its membership during its April 1 meeting: Bradley Hubler Chevrolet, Franklin; Mosquito Authority, Franklin; and Suzy’s Teahouse and Bakery, Franklin.

Info: www.franklincoc.org

DuganAir conducts Easter Egg hunt

DuganAir, located at 2000 S. State Road 135 in Franklin, conducted its second annual Easter Egg hunt on April 4. The event included candy, prizes, food and a visit from the Easter bunny.

Franklin College honored for community service

Franklin College was one of the honorees when the Corporation for National and Community Service announced its annual

Franklin College hosted undergraduate psychology students from more than 20 schools at the 34th annual Mid-American Undergraduate Psychology Research Conference on April 18.

The college is part of a six-school consortium supporting the conference. The other members are Earlham College, Eastern Illinois University, Thomas More College, University of Indianapolis and University of Southern Indiana.

James E. Johnson delivered the keynote address titled “From Player to Coach: My Experiences in the Research Game,” during lunch in the Branigin Room of the Napolitan Student Center. Johnson earned his bachelor’s degree in psychology from Franklin College in 1999 and his master’s and doctoral degrees from Ball State University.

The last time Franklin hosted the conference was 2009.

Greenwood J.C. Penney store receives company distinction

J.C. Penney Company Inc. recently honored its top performing stores with the Founder’s Award at a leadership conference in Dallas on March 25. The Greenwood Park Mall store, managed by Sarah Grigaitis, was one of the honorees. The Founder’s Award is the company’s highest distinction for leadership excellence, recognizing top performers from across the company. At this year’s ceremony, 104 of approximately 1,060 stores, six out of 52 districts and four out of 14 supply chain facilities received the award.

The Founder’s Award is presented to teams that excel in the areas of financial performance, customer and client service and business expertise.

Ivy Tech Franklin receives $3.5 million gift from trust

The Ivy Tech Community College Foundation has received an estate gift valued at $3.5 million from the Bill and Sandy DeMichieli Trust. This gift gives Ivy Tech full ownership of the existing William and Sandy DeMichieli Learning Center that houses the Ivy Tech Franklin Campus, and provides additional funds designated for programming and scholarships in health sciences.

RIBBON CUTTING

Fazoli’s Italian restaurant hosted a grand opening and ribbon cutting at its new location, 2161 N. Morton St., Franklin, on April 6.

Ownership of the building gives Ivy Tech access to another 9,000 square feet for build out of additional classrooms and labs.

The estate funds will allow the College to add some of the space and equipment necessary to add health sciences courses, as well as other relevant offerings for local employers in the future.

Ivy Tech began leasing the building from Bill DeMichieli, a 30-year resident of Franklin, in 2008 when increased demand for more classes in the Franklin area allowed the college to pursue a larger space. The first lease and renovation provided 12,000 square feet of classroom, lab and office space. The demand for more classes allowed Ivy Tech to quickly lease and build another 9,000 square feet. Ivy Tech has delivered classes to thousands of students at the Franklin Campus.

Couple restore church as wedding chapel

Dan and Patti Planker recently bought and renovated a chapel and reception hall in historic Morgantown called the Chapel at Morgantown.

The couple hosted a grand opening and open house April 25.

Info: 812-597-0045

Company ready to battle mosquitoes

A new pest control company serving Johnson County promises to help rid backyards of mosquitoes.

Mosquito Authority treats backyards by killing the insect so that it stays out of yards for an entire season. The treatment is safe for kids and pets and the company promises a 100 percent guarantee. Ten percent of profits are donated to Wounded Warrior project.

The owners are Mike and Andrea Freeman of Franklin.

Homeview earns award for quality

Homeview Health and Rehabilitation in Franklin was awarded the 2015 Embracing Quality Award by the American Health Care Association’s quality symposium.

The award was only given to 301 skilled nursing facilities across the U.S. and Canada, according to a statement from Homeview. The awards are given to nursing homes that have demonstrated commitment to quality improvement efforts and patient satisfaction, among other factors.

Abercrombie & Fitch opens at Edinburgh Premium Outlets

Casual fashion brand Abercrombie & Fitch opened its newest outlet location at the Edinburgh Premium Outlets on April 18 between J Crew Factory Store and Calvin Klein. The new store carries men’s and women’s apparel and accessories.

Also at the mall, Famous Footwear and Dress Barn recently opened in newly renovated locations near Aeropostale in the southeast area of the center, while G.H. Bass & Co. moved to the former Champion store near Adidas on the east side of the center.

Community Health Network launches text-for-help service

Community Health Network, in partnership with Mental Health America of Greater Indianapolis, has unveiled a new text service as part of its Zero Suicides for Indiana Youth initiative launched in 2014. Young people with suicidal thoughts or feelings can text HELPNOW to 20121 and instantly connect with a trained mental health responder.

Anyone who texts HELPNOW to 20121 will immediately receive confirmation that his or her text has been received and will be asked to provide additional information. The service is staffed by mental health professionals, who are trained through Mental Health America of Greater Indianapolis, to work with individuals experiencing thoughts of suicide or a mental health crisis.

The text-for-help technology is made possible from a grant offered by The Glick Fund, a fund of the Central Indiana Community Foundation. B may 2015 I southside business exchange

13

and cancer biology.

• Randy Smith, of Franklin, is an associate professor of political science and department chair.

The following faculty members promoted to full professor: • Sara Colburn-Alsop, of Franklin, is a professor of Spanish.

• Kathy Taylor Remsburg, of Franklin, is a professor of athletic training, the athletic training program director, and the chair of the education division.

Psychiatrist joins inpatient staff at Franciscan St. Francis

people on the move people making news on the southside

Home Bank SB president named to national committee

The Office of the Comptroller of the Currency has appointed five new members to its mutual savings association advisory committee. Dan Moore, president and chief executive officer of Home Bank SB, was named as one of the new members. He will join the committee of 10 bankers from around the United States serving on this national committee.

The committee’s responsibilities include assessing the condition of mutual savings associations, regulatory changes and other issues of MOORE concern to the institutions.

Moore has worked in the banking industry for more than 40 years, joining Home Bank in 1978. He is in his second term as a director for the Federal Home Loan Bank of Indianapolis and is a former director of the Indiana Bankers Association. In addition to his involvement in the local community, he has also served as an adjunct instructor at the University of Indianapolis.

Franklin College promotes professors, grants tenure

The Franklin College Board of Trustees granted continuous tenure and/or promotion to six faculty members during its February board meeting.

For faculty, the granting of tenure means that they have chosen to dedicate their careers to the college and its students. For the college, it is a way to acknowledge a professor’s achievements and to ensure continuity.

The following faculty members were granted continuous tenure and promotion to associate professor: • Jamie Bromley, of Franklin, is an associate professor of psychology and department chair.

• Casey J. Hayes, of Franklin, is an associate professor of music, director of choral activities, music department chair and holds the Thurston Endowed Chair of Music.

• Sarah Mordan-McCombs, of Greenwood, is an associate professor of biology, genetics

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may 2015 I southside business exchange

Dr. Beth Johnson has joined Franciscan Physician Network and will serve as a psychiatric liaison to clinicians who provide care to inpatients at Franciscan St. Francis Health-Indianapolis.

Supported by the hospital’s Behavioral Health Services, Johnson will work with patients having a primary medical diagnosis and whose accompanying psychiatric symptoms compliJOHNSON cate their care.

Board-certified in psychiatry, Johnson most previously served as a psychiatric hospitalist at Appalachian Regional Hospital in Hazard, Kentucky, where she worked with a team to help mentally ill and chemically dependent patients. She also has held clinical psychiatry positions in Minnesota and Kentucky.

Comcast awards scholarship to Whiteland resident

The Comcast Foundation announced 55 Indiana recipients of its annual Leaders and Achievers Scholarship Program awards that recognizes students who exemplify leadership. Megan Powell of Roncalli High School is one of 55 recipients of the scholarship statewide. This fall, Powell, a Whiteland resident, plans to attend Franklin College.

The Comcast Leaders and Achievers Scholarship Program provides $1,000 scholarships to students who strive to achieve their potential, who are catalysts for positive change in their communities, who are involved in their schools and who serve as models for their fellow students.

Comcast has awarded more than $22.8 million to nearly 23,000 Leaders and Achievers Scholarship winners nationwide.

Financial Center expands insurance agency

Financial Center Services LLC has expanded its insurance agency by adding two new agents, Jerry Sparks and Paige Kauffman. FCS is a credit union service organization owned by Financial Center First Credit Union headquartered on East 56th Street in SPARKS Indianapolis.

Sparks joined the credit union in June 2014 as a business development

officer. In March, he transitioned to his insurance agent role specifically serving Greenwood and the southside of Indianapolis. He has 18 years of experience in insurance and banking and holds several professional designations.

Sparks is a member of the Greenwood Rotary Club, a past president of the Franklin Township Chamber of Commerce and past chairman of the Franklin Township Relay for Life.

Kauffman began working at the credit union in January 2014 as a personal banker before transitioning to the insurance department in July.

She has earned property and casualty licenses.

Franklin resident earns salesman-of-year honor

Cannon IV, an Indianapolis print services company, has announced that Franklin resident Mark Wyrick is the company’s salesman of the year, the fourth time he has won that honor. Wyrick is a lifelong Franklin resident and a graduate of Franklin College. He has been with the company for 18 years.

New staff member joins Express

The Express Employment Professionals Greenwood office has hired Tracey Ostrowski as its new accounting and finance recruiter. She will act as liaison between her clients and the professional candidates they are looking to hire, helping employers find a perfect fit for their accountOSTROWSKI ing and finance positions and marketing the candidate’s talents to potential local employers.

Prior to joining Express, Ostrowski worked at Angie’s List, where she sold specialty advertisements. She also has six years of specialized recruiting experience.

Cardiologist lauded for clinical excellence, patient care

Dr. William J. Berg was honored with Franciscan St. Francis Health’s Healing Hands Award on March 11.

A member of Indiana Heart Physicians, a Franciscan Physician Network practice, Berg has been affiliated with the hospital since 1990. In addition to his role as an interventional cardiologist, he also serves as medical director of the hospital’s Heart Center and Catheterization Lab. Awarded three times annuBERG ally, the Healing Hands Award recognizes Franciscan St. Francis physicians for excellence in clinical skills, patient relations, research, stewardship and reflection of the hospital’s care ministry, values and mission.

Community Physician Network adds surgeon, cardiologist

Community Physician Network, the multispecialty physician group at Community Health Network, has hired new doctors: Dr. Jason Cacioppo, a plastic surgeon who specializes in plastic surgery of the breast and

breast reconstruction.

Cacioppo has expertise in DIEP flap breast reconstruction and has trained many surgeons in this technique over the past seven years.

He also specializes in all aspects of hand surgery.

Dr. Nitesh Gadeela, an CACIOPPO interventional cardiologist, was born and raised in India. He received his internal medicine, cardiology and interventional cardiology training at Michigan State University.

Before moving to Indiana, he was in private practice in GADEELA northern Virginia.

Corrections employee promoted

Caitlin Dickman has been promoted to casework manager at Edinburgh Correctional Facility. She has been with Edinburgh Correctional Facility for four years. She began her career as a correctional officer in March 2011 and was promoted to correctional DICKMAN caseworker in October 2011. She has a bachelor of science from Indiana State University.

Nationally renowned vascular surgeon joins Franciscan St. Francis Health

Dr. Thomas Webb III has been named co-medical director of Vascular Services at Franciscan St. Francis Health.

He comes from Omaha, Nebraska, where he was director of Vascular Surgery for Catholic Health Initiatives at Bergan Mercy Hospital.

Webb has received numerous awards and hon- WEBB ors in vascular surgery, including being named among 100 Best Doctors in America, and was first in Omaha to develop a protocol for complex dialysis access salvage to streamline care.

Franklin College names new trustees

The Franklin College Board of Trustees recently elected two new members, Samuel “Sam” D. Bush and Robert “Bob” L. Colin, a 1978 graduate of the college.

Bush is the senior vice president, treasurer and chief financial BUSH officer of Saga Communications, Inc., based in Grosse Pointe Farms, Mich.

Colin is a retired CPA who serves on the board of directors for Indianapolis-based Republic Airways Holdings COLIN Inc. B

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advice

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By Rex Huppke

Mentoring programs can make an office feel like home

or my money (of which I have none), a mentoring program is one of the best ways to promote strong human connections at work.

The idea of a veteran worker who can be a friend and guide through the early stages of a new hire’s career is smart, simple and rather intuitive for most people. Unless you’re a complete jerk, there’s a good chance you’re inclined to help others — at work and in life in general — who have less experience.

So it’s easy to agree mentoring is a good idea, which explains why the term “mentor” gets tossed around a lot these days in the workplace buzzword-o-sphere. But the problem with buzzwords is they’re talked about often and acted upon rarely.

You can’t just say, “OK, everyone find a buddy and let’s do this mentoring thing!”

You need a system in place, and the importance of shepherding younger workers must be woven into the fabric of a company’s culture.

Pat Canning is the managing partner at the Chicago office of global accounting firm KPMG. He said the company has a formal mentoring program that, while not mandatory, guarantees that anyone who wants a mentor can get one.

“At the outset, when we were first hired, the point was made that we’ve all benefited from having someone in our career we can speak openly with,” said Canning, who has been with the company more than 30

years. “It was an acknowledgment that your life’s going to change, additional responsibilities will come up as you get older, and you’re really going to benefit from having someone you can trust to talk things over with. I found benefit in someone who mentored me, and I want people to be able to avail themselves of this.”

When Katy Chapman joined KPMG in 2007, she quickly sought out a mentor.

“I had never worked anywhere previously where that had been offered or was such a promoted program, so I was extremely interested right off the bat,” she said. “I found a mentor and we worked together for close to two years. It allowed me to have someone to go to when I had questions, talking about my own professional development, where to go to meet new people, how to network in the firm and what should I be thinking about as far as promotions go.”

Once she became a manager — her title is now senior manager — people started coming to her asking to be her mentees.

“It gets used on a lot of different levels,” Chapman said. “Sometimes it can be something as simple as someone getting ready to start working with someone they’ve never worked with before. It could be as easy as saying, ‘Can you help me understand this person’s personality and character?’

Sometimes it’s a lot more serious — something personal going on at home, how is that going to affect things in the workplace? I’m a working mother, so I happen

workshops/seminars learning and growing to become better

to get a lot of questions about work-life balance.”

Mark Erkenswick, a partner at KPMG, said: “Early on, a mentor opened some doors for me and put me in charge of one of the largest public retail clients we had at the time. I was one of the youngest people in that position. It was great to have someone willing to take a chance on me.”

He described the company’s mentors as “trusted sounding boards.” When Erkenswick’s first daughter was born, he wanted some flexibility in his schedule so he could spend more time with her, and a mentor helped him navigate that process.

“It makes it very personal and you care very deeply about the people that you spend a lot of time with,” he said. “In an environment like this, I can’t imagine people being successful without a robust mentoring culture.”

Heather Xu, a KPMG manager, said: “It’s about creating a safe space where people can come with their questions. If they’re looking for guidance, if there’s something they are struggling with. I’ve had those instrumental people in my career, so I know what that safety feels like.

There were people who inspired me and pushed me to new levels, and that’s what I try to do for my mentees.”

It all sounds great, but the reason it works is that the company has made clear to employees that mentoring is valued. It’s not required, but it’s encouraged and, as

SBA

May 20: The U.S. Small Business Administration will host a free small business workshop on funding for your small business 2:30-4 p.m. at the SBA Indiana District Office, 8500 Keystone Crossing, Suite 400, Indianapolis.

Reservations are required as seating is limited. Contact Ronda Crouch 317-226-7272 or ronda.crouch@sba.gov.

Business Ownership Initiative of Indiana

The Business Ownership Initiative of Indiana offers workshops for business owners and entrepreneurs. Unless noted, the classes are free and are conducted at 4755 Kingsway Drive, Suite 314, in the Willowbrook Office Park. Information/ register: (317) 917-3266 or www.businessownership.org

16

may 2015 I southside business exchange

Canning told me, “it’s evidence of somebody’s leadership characteristics.”

The mentor-mentee relationships are built on trust and come with an expectation of privacy that’s respected within the company. And the importance of the program is reinforced with National Mentor Awards handed out each year based on nominations from mentees.

Xu won one of those awards: “I feel valued. This feels like home.”

Chapman said having a formal mentoring program “sets a different tone from the beginning.”

“It tells you that we are invested in our people,” she said. “The formal process allows more people to be willing to reach out and ask for mentors, versus maybe just having a culture of, ‘I know Susie mentors Joe, maybe she’ll mentor me, too.’”

So if you’re thinking about a mentoring program at your company, or if you have one that’s only loosely organized, take a lesson from what KPMG has done. Make mentoring a priority. Support it across all levels of the company. Respect the privacy of the mentor-mentee relationships. And get people working together.

It can do nothing but make your workplace better. And I’d bet all the money I don’t have that better is far better than worse. B Rex Huppke writes for the Chicago Tribune.

Send him questions by email at rhuppke@ tribune.com or on Twitter @RexWorksHere.

SBDC

Central Indiana Small Business Development Center offers seminars in Central Indiana. Registration and prepayment required: 317-233-7232 or www.isbdc.org.

SCORE

The Indianapolis Chapter of SCORE is part of a national non-profit association offering counseling and workshops for business owners and entrepreneurs. Information/register: 317-226-7264, www.indyscore.org The Johnson County SCORE branch office is at the Greater Greenwood Chamber of Commerce, 65 Airport Parkway, Suite 140, 317-888-4856. B

from the ibj

Indianapolis Business Journal reports

State taps PR firm to boost tourism, economic development Indiana has hired a global public relations firm to help fix any damage that resulted from the controversy surrounding the Religious Freedom Restoration Act. The Indiana Economic Development Corp. announced it was collaborating with the Indiana Office of Tourism Development in hiring Porter Novelli to strengthen Indiana’s reputation “as a welcoming place to live, visit and do business.”

The IEDC news release doesn’t specifically mention the law, but an email sent by the tourism office to local officials and obtained by The Associated Press says Porter Novelli was hired “to restore Indiana’s image after the recent political controversy surrounding RFRA.” The Senate Appropriations Committee recently added $1 million to tourism funding in the state budget specifically for that purpose.

Porter Novelli is part of New York-based Omnicom Group Inc. It frequently works on public service campaigns for states and governmental agencies.

Hospital frugality drives health property shake-up Instead of building new medical office buildings, cost-conscious Indianapolis-area hospital systems have the past few years opted for space in existing buildings.

That has helped buildings that lease a majority of their space to medical tenants boast a vacancy rate of 11.7 percent—about one-third lower than the citywide office vacancy rate, according to data from Indianapolis-based brokerage Summit Realty Group.

Meanwhile, increased employment of physicians by hospitals and increased competition for patients by such retailers as CVS and Walgreens have driven some physician offices away from class B facilities and spurred hospitals to open more retail-oriented locations.

The effects of Obamacare, combined with a long recession, have forced hospitals to find savings wherever they could—including on real estate.

A poster child for this trend is the Meridian Crossing office building at 116th and Meridian streets in Carmel, which sits directly across the street from the Indiana University Health North Hospital.

That hospital, opened in 2005, includes its own medical office building. But IU Health has not followed through on original plans that called for more medical office space on its campus. Instead, IU Health has leased more space at Meridian Crossing.

Illinois governor wants to ‘rip the economic guts’ out of Indiana Illinois Gov. Bruce Rauner says he wants “rip the economic guts out of Indiana” He told the Chicago Tribune Editorial Board recently: “Believe me, I am going to rip — try to rip the economic guts out of Indiana.”

He went on to say, “We’re coming after Indiana big time.”

Kara Brooks, a spokeswoman for Indiana Gov. Mike Pence, says Indiana will put up its low corporate taxes, triple A credit rating and business climate against those of any other state. She says, “Illinois will find tough competition here in Indiana.”

The two states’ rivalry dates to 2011, when state and local officials in northwest Indiana ran an advertising campaign to lure Illinois businesses after that state raised its corporate tax rate from 4.8 percent to 7 percent.

End of robust hiring streak raises doubts about job market For months, the U.S. economy’s strength has been flagging.

Manufacturing slowed. Fewer homes were built. Cheaper gas failed to ignite consumer spending. Yet, month after month, employers kept on hiring vigorously.

In March, the economy’s slump finally overtook the job market.

Employers added just 126,000 workers — the fewest since December 2013 — snapping a 12-month streak of gains above 200,000. At the same time, the unemployment rate remained at 5.5 percent.

The slowdown reported by the Labor

Department posed a puzzle to economists: Was the tepid job gain a temporary blip due mainly to a harsh winter and an economy adjusting to much lower oil prices?

Or did it mark a return to the middling performance that’s defined much of the nearly 6-year-old recovery from the Great Recession?

No one will know for sure until the government’s monthly employment reports later this spring help gauge the direction of the job market.

Reports show slowdowns in manufacturing, construction Two monthly reports released recently show a slowdown in U.S. manufacturing and construction.

U.S. factories expanded in March at a weaker pace, with orders growing more slowly and hiring essentially flat.

The Institute for Supply Management, a trade group of purchasing managers, said its manufacturing index slipped to 51.5 in March, from 52.9 in February.

It was the fifth straight drop. Still, any reading above 50 signals expansion.

U.S. manufacturers have faced a drag in recent months from falling oil prices and a rising dollar.

Some drilling rigs have stopped as oil prices have fallen more than 50 percent since June to below $50 a barrel, curbing demand for pipelines and machinery from factories.

Simultaneously, the dollar has risen in value against the euro and other currencies, making American-made goods more expensive abroad and cutting into exports.

Meanwhile, U.S. construction spending slipped for the second month in February, pulled down by a drop in single-family home building.

Construction spending fell 0.1 percent in February after a revised 1.7-percent drop in January, the Commerce Department reported Wednesday.

The result in part reflects bitter winter weather that likely constrained construction in many parts of the country during the month. Economists are hopeful for a rebound in the spring and summer as the economy strengthens. B

Golf outings raise funds for local causes

• The annual Hugh Andrews Memorial Golf Outing, a fundraising event for Franklin College, will be held May 7 at The Legends Golf Club in Franklin. The event will begin with registration and lunch at 11 a.m., followed by a shotgun start at noon and dinner to follow.

Johnson Memorial Hospital is the title sponsor.

Cost is $100 per player or $400 per team, which includes lunch, green fees, cart and dinner. Non-golfers can join participants for dinner for $25. Registration deadline is April 30.

Event proceeds will be used to support Grizzly Park, the outdoor athletic complex on the east side of the Franklin College campus.

The late Dr. Andrews was a third-generation graduate of Franklin College and a prominent family physician in Franklin for 35 years. In 1991 he retired from medicine but remained active in the community as a member of the Franklin College Board of Trustees and the Johnson County Community Foundation board, among others. He was also chairman of the Johnson Memorial Hospital Board of Trustees.

Info/register: 317-738-8050 • Eagle Creek Golf Club will again be the setting of the 2015 Golf Outing sponsored by the Franciscan Alliance Foundation-Central Indiana Region on June 25..

The event, now in its 29th year, brings together board members, Indianapolis-area civic and business leaders and Franciscan St. Francis Health physicians and staff for a full day of golf, fellowship and fun with the goal of raising funds for Hospice House, which is set to open September 2015.

The outing gets under way with a nine-hole morning scramble. Golfers opting for 18 holes of play will tee it up at 1 p.m. Participants also will be offered breakfast and lunch. An awards dinner will be held at 6 p.m.

Info/to register: FranciscanStFrancis.org/ golfouting.

• The 37th Annual Franklin Chamber Golf Outing will take place on June 4 at The Legends Golf Club in Franklin.

The event is a fundraiser for the chamber and will include not only golf, but also FootGolf.

No skill or special equipment required.

Registration begins at 11 a.m.; lunch from 11:30 a.m. -1 p.m.; golf at 1 p.m.; FootGolf at 1:30 p.m.

Info/to register: 736-6334 B

may 2015 I southside business exchange

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Expanding north The next step for the business is a new store in Carmel, which is set to open May 1.

Cori said they get customers from all over the Indy metro area, but a 45-minute drive is a long one for northsiders. The new store is also called Franklin Window and Door.

“We saw a need there. This covers both the north and south sides of Indy,” she said.

This next step offers a challenge to the couple, both of whom enjoy nurturing businesses.

Most of Cori’s family members are in the medical field and she was a registered nurse, but left that career because she enjoys entrepreneurship.

“I wanted to be more on the business side of it,” she said. “It excites us, building and growing a business.”

And growing it is. In its three years, Franklin Window and Door has seen its business double every year and is on target to do so again in 2015, Scott said.

“I definitely feel like the Lord has blessed us,” Cori said. “Everything has fallen into place. B

deal

continued from page 4

that young workers are determining where they want to live first and then finding a job in that area. These workers determine the community they want to live in based on the quality of life they want. The communities that work to develop a high quality of life and provide welcoming amenities

Door knobs and other hardware are displayed at Franklin Window and Door in downtown Franklin.

draw the workers and thus the companies.

So what are the top five ways to lose a deal? Don’t respond with correct data on time, don’t have a vibrant, positive Internet presence, remain in our separate silos, don’t prepare sites and communities for growth, and don’t invest in the quality of life for your residents.

Johnson County and the communities in it understand these factors very well and

continue to work to bring even more economic growth to the county. In fact, this is the reason JCDC spent a considerable amount of time and effort to revamp the JCDC website, adding up-to-date features such as a searchable database of inventory and a strong demographic dashboard.

Communities such as Whiteland are working with their partners, such as Duke Energy with the Site Readiness Grant, to prepare raw

ground for development and infrastructure.

plumbing

insist their basic approach to customer service remains the same now as it was when Earl and Sylvia Gray founded the business.

“Larger companies are buying up smaller ones today, so in many cases, people aren’t getting the same personal side of service they used to,” Mark said. “We’re family owned and that means we’re going to answer our own phones.” B

continued from page 12

A new steel pipe threader at Earl Gray and Sons Inc.

18

may 2015 I southside business exchange

“We love tankless and already have them in our own homes,” he continued. “Maybe five to 10 years from now, I think tankless water heaters will be very common and probably standard in this country.”

Though many things in the plumbing industry have evolved, the Gray siblings

The county-wide initiative Aspire Johnson County also is a tool to improve our opportunities with site selectors, as the members work to bring a stronger work force and better quality of life to the table.

For Johnson County, the goal of staying in the mix of the site selection process is one we intend to meet. B

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When you think

Johnson Memorial Health,

Quality

Service

OBs, Maternity nurses and their babies Our Maternity MaternityCenter Center nurses Our nurses overwhelmingly

overwhelmingly choose to deliver their choose to deliver their babies at Johnson babies at Johnson Memorial. You can Memorial.

You can patient-focused receive the same patientreceive the same birth experience by our nurses who focused birthchosen experience chosen by our nurses know how important the doctor/patient who know how important the doctor/patient relationship is to high quality care. relationship is to high quality care.

The O’Neal Family “Colleges andhospitals hospitalsalike alike excel by “Colleges and excel by providing providing thoughtful attention to those thoughtful attention to those they serve,” said they serve,” said Ben O’Neal, Franklin Ben O’Neal, Franklin College“By Biology professor.

College Biology professor. choosing Johnson Memorial, weMemorial, got the personal “By choosing Johnson we got the experience we wanted when our girls personal experience we wanted when our girls were born and that was important to us.” were born and that was important to us.”

We provide you with top QUALITY care, personal customer SERVICE, for the most VALUE for your health care dollar, all because we put our patients at the center of everything we do.

QUALITY. SERVICE. VALUE. Every patient. Every time.

johnsonmemorial.org For the O’Neal’s full story, visit our website.

think Value

MartyUmbarger, Umbarger,JMH JMHBoard BOT Member Marty Member “I amare proud that our commitment “We committed to providing our to quality, service and value has brought customers with the best value for their so many benefits to the members of our health care dollar.

We knowcost youof have a is community.

Our average stay approximately half oftothat of our peer choice when it comes where do get your hospitals, according to data from the healthcare, and we hope it is with us.”

Indiana Hospital Association.”