Southside Business Exchange - January 2015

business exchange southside

January 2015

A DAILY JOURNAL PUBLICATION

Payroll

Pros AccuPay has shown 20 straight years of growth From left: Lisa Reed, Larry Shaub and Leslie Myrick

also inside IOSHA’S CONSTRUCTION SAFETY DIVISION greenwood chamber newsletter

PRESORTED STANDARD FRANKLIN, IN PERMIT NO. 110

business exchange january 2015 I volume 13 I number 1

On the cover

From left: Lisa Reed, Larry Shaub and Leslie Myrick of AccuPay, based in Greenwood.

Photo by Mark Freeland/correspondent

pg. 4

From Zero to 1,000: AccuPay started with no clients, now boasts four figures.

pg. 9

pg. 8

Safe and Secure: Find out about the IOSHA’s Construction Safety Division.

pg. 10

Southside Snapshot: Facts, stats and quotes concerning the local business landscape.

Greenwood chamber: Greater Greenwood Chamber of Commerce newsletter.

pg. 12

pg. 14

Corporate Chatter: Companies making news on the southside.

pg. 16

People on the Move: Business leaders making news on the southside.

pg. 18

Put on a Happy Face: Greenwood wants its downtown business owners to improve their façades.

Advice: Workers work harder if they think they’re working as a team.

COPYRIGHT © Daily Journal, 2015 All rights reserved.

E-mail: biz@dailyjournal.net

SUBSCRIPTIONS southside business exchange is published monthly by the Daily Journal. The magazine is mailed at no charge to businesses throughout greater Johnson County.

To subscribe, send your name and address to: Daily Journal, P.O. Box 699, Franklin, IN 46131

EDITOR: Paul Hoffman 736-2721 phoffman@dailyjournal.net STAFF WRITER: Amy May 736-2726 amay@dailyjournal.net

Business and Professional Exchange

Where: Greenwood City Building lower level, 2 N. Madison Ave. When: 8 to 9:30 a.m. Wednesdays Info: Indy.South.BPE@gmail.com or 317-731-2734

Business Exchange Team

Where: Ann’s Restaurant, Franklin When: 8 a.m. Thursdays Info: Loren Snyder, 317-407-1837

Business First

Where: Financial Center Credit Union, 20 N. Emerson Ave., Greenwood When: 10 to 11 a.m. Wednesdays Info: Jerry Sparks, 317-296-1450

Business to Business Networking Group

Where: 435 E. Main St., Greenwood (Polk Place Building) When: 7 a.m. Tuesday Info: Mark Stansbury, 317-2812930, Cathy Claycomb, 317-2500467

Christian Businessmen’s Connection of Greater Greenwood

Where: Denny’s restaurant, Main Street and I-65, Greenwood When: 7 a.m. Wednesdays Info: Bruce Richardson, 317-8883901 or bruce@facilitatorsinternational.org

Edinburgh Lions Club

Where: 112 S. Walnut St., Edinburgh When: 6:30 p.m. second and fourth Thursdays Info: 812-526-2571

Edinburgh Merchants Association When: Varies Where: Varies Info: 812-371-1699

Franklin Chamber of Commerce

ADVERTISING: Chris Cosner 736-2750 ccosner@dailyjournal.net

Info/RSVPs: 317-736-6334 or www.franklincoc.org

POSTMASTER Send address changes to: Daily Journal, P.O. Box 699, Franklin, IN 46131

Franklin Kiwanis Club

Deadlines

Request advertising space by the 10th of the month for the following month’s issue. l Submit briefs, ribbon cuttings and other news items by the 10th of the month. l

january 2015 calendar

Where: Pizza King Station, 2770 N. Morton St. When: Noon Fridays Info: indkiw.org

Franklin Lions Club

Where: Grace United Methodist Church, youth center When: 7 p.m. first and third Mondays Info: James McCay, 317-736-6580

Greater Greenwood Chamber of Commerce

Jan. 9: Legislation Matters Luncheon, 11:30 a.m. to 1:30 p.m., Jonathan Byrd’s Banquet Center. Preregister: $17; at the door: $22 Jan. 15: Business After Hours, 5 to 7 p.m., Location TBA. Free RSVPs/Info: 317-888-4856/www. greenwood-chamber.com

Greater Greenwood Toastmasters

Where: Community South Hospital Education Center, 1402 E. County Line Road, Greenwood When: 6:45 a.m. Fridays Info: SFuller1@me.com

Greenwood Kiwanis Club

Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: 6:30 p.m. Tuesdays Info: kiwanisgreenwoodin.com

Johnson County Business Referral Group

Where: Johnson County Museum When: 7 a.m. Wednesdays Info: Greg Heldman, 317-786-8001

Company, 911 N. State Road 135, Greenwood When: 7:30 a.m., last Friday Info: www.gorainmakers.com

Rainmakers Southside

Where: Dale’s Family Restaurant, 5209 E. Thompson Road, Indianapolis When: 11:30 a.m. to 1 p.m., first Wednesday.

Info: www.gorainmakers.com, lora. popov@worldpay.us, 513-1535

Rotary Club of Franklin

Where: Franklin College Dietz Center When: Noon Tuesdays Info: Loren Snyder, president, LASnyder@hillard.com

Rotary Club of Greenwood

Where: Jonathan Byrd’s Cafeteria, I-65 and Main Street When: Noon Mondays Info: Tom Vander Luitgaren, 317881-7575

Rotary Club of Johnson County

Kiwanis Club of Greater Greenwood

Where: Greenwood Public Library, 310 S. Meridian St. When: Noon first Thursday Info: kiwanisofgreatergreenwood@ yahoo.com or 881-1953

Kiwanis Club of Perry Township

Where: IHOP restaurant, 7521 U.S. 31 S. When: 7 a.m. Thursdays Info: Steve Hadley, 317-710-3199

Power Circle Network

Rainmakers - Greenwood Where: Stone Creek Dining

Tuesdays, 11:30 a.m. - 12:30 p.m., Jockamo’s Pizza, 401 Market Plaza, Greenwood Wednesdays, 10-11 a.m., Financial Center, 1301 E. Stop 11 Road, Indianapolis Wednesdays, 11:30 a.m - 12:30 p.m., Golden Corral, 160 S. Marlin Drive, Greenwood Thursdays, 10-11 a.m., Coffeehouse Five, 323 Market Plaza, Greenwood Thursdays, 11:30 a.m - 12:30 p.m., Jockamo’s Pizza, 401 Market Plaza, Greenwood Fridays, noon-1 p.m, Firehouse Subs, 884 N. U.S. 31, Greenwood RSVPs/Info: 317-455-5656, Mike Tollar Website: www.PowerCircleNetwork. com

When: Second and fourth Mondays, 6 p.m.

Where: Varies, TBA Info: Karen Buckler, 407-8915

Rotary Club of White River

Where: Dye’s Walk Golf Club When: 6:30 a.m. Wednesdays Info: Charles Miller, 317-403-8281

Sertoma Club of Greenwood

Where: Southern Dunes Golf Course, 8220 S. Tibbs Ave., Indianapolis When: 6:45 p.m. first, second and fourth Thursdays, Info: Denny Rusher, 317-965-4966

Vineyard Toastmasters

When: 7 to 8 p.m. Mondays Where: Office of Perry Township Trustee, 4925 Shelby St., Room 400, Indianapolis Info: Ed Barrett at tmebarrett@ yahoo.com or Rob Rogers at rogers121241@yahoo.com.

Woodman Toastmasters

When: 6:30 to 7:30 a.m. Thursdays Where: Baxter YMCA, 7900 S. Shelby St., Indianapolis Info: woodman.freetoasthost.net or Mangnus Jannson, 317-372-4709

Did you know that you can read past issues of Southside Business Exchange online?

Go to dailyjournal.net, click on ETC. tab, then Special Publications

january 2015 I southside business exchange

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UP Growing storY bY amY maY Photos bY marK Freeland

From left: Lisa Reed, Leslie Myrick and Larry Shaub

Larry Shaub built AccuPay from humble beginnings

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wenty years ago, Larry Shaub was a certified public accountant in Greenwood. His clients included many small businesses, and he recognized a need for a firm that specialized in payroll processing with the small business owner in mind.

“As a tax-oriented CPA working with small businesses since 1970, we used to refer clients to the large payroll companies,” he said.

“But I never thought the large companies did excellent service for small businesses.”

He believed there was an opportunity for a smaller, boutique service that specialized in the payroll needs of smaller businesses to compete with the “big guys,” which includes national firms ADP and Paychex.

He created AccuPay in 1994, starting with zero clients.

“We had no clients, but I was not worried.

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AccuPay

Address: 584 N. Emerson Ave. Greenwood, IN 46143 Phone: 317-885-7600 Website: www.accupay.com Founded: 1994 Owner: larry Shaub CEO: leslie myrick Employees: 17 Top short term goal: Work hard to reach long term goal Top long term goal: Be the most excellent provider of payroll and human resources services in Central Indiana

I had an established CPA firm, so I didn’t need the money,” he said. “It gave us the opportunity to grow the business without making money. We had freedom.

“Our basic business model was that we would hire talented people and continually educate them and encourage them to grow and develop,” he added.

Shaub relied on referrals from area CPAs

and local advertising and grew by 40 to 50 clients each year.

He attended a conference in 2010 and was told that in order to prosper and attain the “next level,” he needed an outside sales staff.

So, he hired Leslie Myrick, who has experience in sales and marketing.

“We never had a sales rep until we hired Leslie,” Shaub said. “She got involved in networking and with the chamber of commerce and talking with prospective clients. We grew from 650 to 1,000 (clients). Now we have three outside sales reps.”

He is also proud of AccuPay’s retention rate. Over the past five years, 99 percent of its clients have stayed with AccuPay. He credits this number to his sales staff, the professional service and Lisa Reed, the firm’s operations manager or “Director of Excellence.”

Our basic business model was that we would hire talented people and continually educate them and encourage them to grow and develop.

january 2015 I southside business exchange

— Larry Shaub on founding AccuPay

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HR expansion As AccuPay grew, Shaub realized he could help with other employer-employee issues.

“Many of today’s employers want technology which enables the owner or HR director to sign on to a single software system and run payroll, update benefits enrollment, review time off requests and the like,” he said.

He recently purchased Kronos software, which he said will enable AccuPay to compete for larger business clients by offering multiple services.

Kronos enables AccuPay to help clients manage and track paid time off; it can accommodate various pay scales, hourly and salary employees, and different pay periods within the same company; it works when the company has locations in different time zones, Shaub said.

“As we grow, we are broadening into HR consulting,” Shaub said. “The lines are beginning to blur between the PEO/HR companies and the payroll/tax companies.”

Other HR services could include helping companies understand their legal responsibilities under the Affordable Care Act, analyzing other

benefits, consulting on employee classification and overtime requirements, assisting with drafting human resources policies and employee handbooks, applying for government benefits such as the Work Opportunity Tax Credit, and helping clients keep accurate records of paid time off, vacations, sick days, attendance, etc.

Complex operation AccuPay processes payroll for small businesses.

Some of its clients have up to 300 employees, but most of them are much smaller.

Processing payroll basically means collecting records and then accurately paying the employees.

But it’s a little more complex than that, Shaub

january 2015 I southside business exchange

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Angela Meredith processes payroll at AccuPay.

said, mainly because of the taxes.

“The government would rather collect the taxes from businesses instead of collecting them from individuals,” he said.

A small business owner who does his own payroll may find it’s a full time job just to keep up with the changing tax rules. Many business owners hire a firm to collect payroll data and generate the paychecks for the employees.

At AccuPay, this service is customizable. For example, hours worked can be sent to AccuPay via email or fax or an online data entry, such as the time clock or POS system. After paychecks are calculated, AccuPay will work with the banks to direct deposit or print physical checks.

AccuPay can maintain employee paycheck stubs and records online and allow employers and employees to sign in to check them. AccuPay will also maintain records and create the various forms a business needs.

AccuPay’s QuickBooks ProAdvisors can also map a QuickBooks general ledger that automatically generates with each payroll.

AccuPay can also take care of garnishment, child support and 401(k) payments. Most can be set up to process electronically with payroll.

Why outsource?

Companies used to pay employees directly, relying on their human resources people to keep records and write the checks.

“Payroll and payroll taxes and workforce management is really an industry specialty unto itself

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january 2015 I southside business exchange

(now),” Shaub said. “Most accountants don’t do it anymore. It’s viewed as kind of a hassle.”

Most small business owners don’t have the time to invest in learning the complex laws. They would prefer to concentrate on running and improving their business. Even larger companies that have inhouse HR realize that the cost and time requirements of keeping their people trained in payroll can outweigh the cost of paying an outside specialist.

“At some point, they say, ‘I can’t handle this anymore. I need to outsource this,’” Shaub said.

There’s much more to managing payroll than just printing paychecks for a business’ employees.

Payroll taxes must be taken out, specific reports must be made and benefits accounted for.

Business owners also can run afoul of regulations that dictate who is an independent contractor and who is an employee or which employees must be paid overtime and which ones are exempt.

And the Internal Revenue Service can levy fines and collect back taxes if you do your payroll incorrectly. Former or current employees can sue for back pay if the employer has messed up.

Companies who choose to hire a payroll service can choose a large, national processing firm or a smaller company. Going with a smaller company means more personal service and working with a person who knows you and your business, Shaub said.

“I would say that’s the No. 1 thing that makes us different from the larger payroll companies is that we advise our clients about things like worker classification,” he said. “And if they call with an issue, they get a person at the local office.”

The clients he’s hoping to attract now include those who are using one of the large payroll processors.

“The best clients are those who are already outsourcing. They’re already agreeable to the idea of outsourcing. They just want someone who won’t mess up payroll. There’s a million ways to mess up payroll, so once you find someone who’s reliable, you stick with them,” he said.

For people who have reservations about going with a smaller payroll processor, Shaub has his “peace of mind” kit. He gives potential clients details on the bank AccuPay uses, its bonding and insurance providers and an electric generator and two cable/Internet providers in case of outages.

AccuPay has two people who specialize in QuickBooks, which can be customized. It has two certified payroll professionals who keep up with changes that affect payroll and compensation laws. Two human resources people also work at the firm now.

Myrick said all of this points back to the company’s tag line: “Your Professional Payroll People.” Shaub invests in extensive training of his employees and is always eager to see them learn and grow, she said.

AccuPay offers a variety of other business services.

It partners with Safe Hiring Solutions for companies that want background checks, employment screenings, investigations and verifications.

It has a service to make sure its clients stay in compliance with labor law posters, which change every year. If a business has one or more employees, it is required by the law to post federal, state and OSHA posters. Clients can receive updates when the posters change and get a laminated copy from AccuPay or receive a printable version via email.

It can also help a company gather paperwork to apply for the Work Opportunity Tax Credit, a federal program that rewards private sector employers for hiring employees from specific target groups who have consistently faced significant barriers to employment. The WOTC can be as much as $2,400 per eligible employee.

AccuPay also works to keep its clients educated on employment and tax or personnel issues. It generates a newsletter for its clients, which covers issues of interest like health care benefits or worker classification and writes a blog titled “Larry the Payroll Guy” on the company website, www.accupay.com

Lifelong work Shaub graduated from Indiana University in 1970 with a degree in accounting and has been working in that profession ever since. His first job was at Ernst & Young. In 1974, he started Shaub CPA Group at 821 N. Madison Ave. near the Greenwood Park Mall.

The CPA firm now shares a building with AccuPay at 584 N. Emerson Ave. in Greenwood, which the businesses have occupied since 2004.

Shaub continued to work at his CPA business until January 2013, when he retired to concentrate on AccuPay. His son, Brian, purchased Shaub CPA and it is run separately from AccuPay. His other son, Geoff, works at AccuPay as a sales rep. His daughter, Tiffany, a former broadcast journalist, builds houses and works in interior design.

Shaub lived in White River Township and his three children graduated from Center Grove High School. In 1980, Tiffany built a house for him in the Fishers/Geist area, where he now lives.

He said he is not planning to retire, but is planning for that day. So he named Myrick as AccuPay’s CEO. He will continue as AccuPay’s tax director and CFO. “Opportunities in the local market for a suite of payroll, tax and HR services provided with excellence are enormous,” he said. “Placing our new software technology in the hands of AccuPay’s growing team of professionals will be fun to watch.” B

Hometown Bakery IS REALLY COOKIN’!

399 State Road135 South • Greenwood

We are now Lauras’

Bakery & Cake Studio A Sweet Way to

celebrate!

Cake is involved in many special moments in your life.

We love working with our clients on custom wedding cakes, baby showers, graduations, and sweet 16 just to name a few!

All of our cakes are custom made with our signature buttercream icing, all from scratch and full of flavor!

Simply cakes has grown with community support... come visit our new location!

A Sweet Way to say

thank you!

We specialize in client appreciation gifts, employee birthdays, and coming soon in 2015, BUSINESS BOX LUNCHES! These lunches will include cold salads, or sandwiches and always something freshly made and sweet! We can also prepare dessert and breakfast boxes.

Local Business Family Owned Hours: Mon.- Sat. 7am - 7pm & Sundays by appointment only

Wedding Cake Specialist

Visit our website at www.LaurasBakeryandCakeStudio.com • Text or Call 317-362-5463

By By Greg Seiter Correspondent

Thinkstock photo

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recognition of that, the Indiana Occupational Safety and Health Administration strives to ensure Hoosier workplace health and safety.

The IOSHA is composed of two divisions that conduct inspections to ensure compliance with established regulations.

The Industrial Compliance Division monitors the public and private sector in the areas of commercial, agricultural and industrial relative to occupational health

he art of construction dates back to the Stone Age. But the construction industry has evolved dramatically since then, thanks in part to the incorporation of ever-changing machinery and equipment. As automated systems, diggers, and even the simplest of hand tools have evolved to play an increasingly important role in today’s construction projects, the risk of on-the-job injury has also risen. In

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IOSHA department has helped construction industry get safer

hazards. The Construction Safety Division, meanwhile, handles construction industryrelated safety in Indiana.

“IOSHA, in general, is tasked with making sure Hoosier workers go home safely at the end of their shifts,” said Chetrice Mosley, public relations project manager for the Indiana Department of Revenue and Indiana Department of Labor.

“Between IOSHA’s efforts and the efforts of Indiana businesses and employees, Indiana has been trending toward increased safety with fewer incidents and fatalities over the last 20 years.”

The Occupational Safety and Health Act was passed into law at the federal level in 1971, which led to the creation of the Occupational Safety and Health Administration, which is charged with overseeing nationwide workplace safety standards. The IOSHA was created shortly thereafter to enforce workplace safety and health regulations in Indiana, where the state’s construction safety division, in particular, also investigates incidents that occur at various construction sites.

“These sites could be a residential building, a commercial building or could even involve road construction,” Mosley said.

“Any area that falls under the Code of Federal Regulations Part 29, Section 1926 is the responsibility of the construction safety division.

“Construction safety compliance officers use a variety of testing instruments and focus on physical hazards related to machinery and equipment from hand tools and cranes to scaffolds, which can result in injuries such as abrasions, broken bones, amputations and death.”

Mosley said that when on-site incidents occur in the construction industry, they tend to be classified in one of four categories:

Safety needs to be part of the culture, not something that ‘has to be done’ or gets in the way of working faster.”

january 2015 I southside business exchange

trends

— Chetrice Mosley, Indiana Department of Revenue and Indiana Department of Labor

1. Falls 2. Struck by 3. Caught in or between 4. Electrocution “One of the best ways for any business to avoid potential safety and health issues is to focus on being proactive about addressing safety issues,” Mosley said. “There is no such thing as a one-size-fits-all safety plan, especially for construction work, where the work areas are temporary and will reopen at a different location with new potential hazards.

“Employers need to create a site-specific safety plan. That means looking over the specific site where the work will occur and designing a safety plan that takes into consideration the particular hazards inherent in the location.

“Also, a large part of safety is having management commitment,” she continued. “It needs to be clear from the top that safety is a priority. Safety needs to be part of the culture, not something that ‘has to be done’ or gets in the way of working faster.”

While striving to identify and prevent potentially dangerous situations, it’s important to note that the state level agency isn’t entirely focused on negative findings.

The Indiana Department of Labor, in collaboration with OSHA, recognizes exceptionally safe workplaces with the Indiana Safety and Health Achievement Recognition Program and the Voluntary Protection Program, Mosley said. However, INSHARP does not recognize temporary worksites and so does not certify construction. At this time, the VPP program is attempting a limited pilot program to determine whether it is in the best interest of Hoosier workers to certify temporary work sites, she added. B

”

southside snapshot

business indicators for johnson county

Percent Change

Oct 14/

Oct 14 Sep 14 Oct 13 Labor Force 77,307 76,287 3.45 Employed 73,736 73,003 4.51 Unemployed 3,571 3,284 -14.45 Unemployment Rate (pct) 4.6 4.3 -1.0 Note: All figures not seasonally adjusted SOURCE: Ball State Center for Economic and Business Research

by the numbers Indianapolis Region Workforce l Regional workforce of about one million l No. 1 state employment from foreign investment (IBM Global Business Service, 2009) l No. 1 state productivity per manufacturing employee in the Midwest (Census of Manufacturers, 2007) l No. 1 metro technology job growth in Midwest from 2000-2008 (Am. Electronic Assoc., 2009) l No. 1 business climate in the Midwest and fifth best in U.S. (Chief Executive Magazine, 2013) l No. 2 per capita employment in pharmaceuticals (Battelle Memorial Institute, 2010) l No. 4 growth in college degrees in U.S. from 2000-2008 (Brookings Institution, May 2010) l 25 college campuses within 90 miles.

Source: Indy Partnership

what did they say?

“It is difficult for an owner of an old building who has a nominal rent coming in to shell out $40,000 or $50,000 to make those improvements.

Grafton Peek Ballroom owner Jason West on how difficult it can be for some Old Town Greenwood building owners to significantly update façades

“I live here, and I work here, so it makes sense. I’ve always lived on the southside and didn’t want to drive 45 minutes up north to go to my business.”

Jeremy Hough on opening the Center Grove area-based Brew-By-U, Indiana’s first brew-on-premises shop

“There is a very high confidence level with the Japanese because we have so much investment. We are a natural location for them to consider, and we’ll always continue to nurture that relationship.”

Johnson County Development Corp. President and Chief Executive Officer Cheryl Morphew on international businesses checking out Johnson County as a potential site for operation

“We need to have that presence when you walk in the front door. It’s kind of like walking into the city building now; you want to walk into a sharp, snazzy, modernlooking building that’s going to catch the eye of not only the pilots but the passengers, too.”

Greenwood Mayor Mark Myers on desired improvements to the Greenwood airport

january 2015 I southside business exchange

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Direct JANUARY

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Chamber recruits 150 new members in three d

he Greater Greenwood Chamber is excited to announce 150 new members joined in just three days, thanks to the efforts of 100 volunteers!

This was the largest member campaign ever organized by the Chamber.

The campaign was a series of volunteer engagement strategies set in motion over the course of three months, which culminated in a “race against the clock” on Dec. 2, 3 and 4. Teams of volunteers came together to invite area businesses to join the Chamber.

Chairing the campaign were: l Steve Bechman, market president, Horizon Bank l Derrick Christy, managing member, Approved Mortgage l Ron Collier, CEO, Indiana Members Credit Union l Jerry Knoop, regional president, Accelerent l Keith Lauter, regional CFO, Franciscan St. Francis Health l Tony Lennen, president, Community Hospital South l Greg Simons, principal/owner, Simons Bitzer & Associates l Paul St. Pierre, president, Wilson St. Pierre Funeral Services

Above: The volunteers take a break to pose for a photo during the membership drive. Right: Rick Myers celebrates after signing a new member. l Scott & Mary Swartz, owners, Swartz Family Community Mortuary Providing additional leadership from the Chamber board of directors were Board Chair Gayle Sweitzer, Community Health Network; Board Chair-Elect Mike Combs, The National Bank of Indianapolis; and Board Secretary/ Treasurer Tom Vander Luitgaren, Van Valer Law Firm.

Several volunteer recognitions were

made at the concluding celebration, including: l The group awarded “the most enthusiastic group” was led by Keith Lauter of Franciscan St. Francis Health. l The group recruiting the most members (50) was chaired by Ron Collier of Indiana Members Credit Union. l The spirited “Godfather” award of the event went to Keith Lauter. l The spirited “Godmother” award

went to Nikki Thompson of Indiana Members Credit Union. l The volunteers who signed up four or more members were Cindy Weddle, Horizon Bank; Rick Myers, The Southside Times; Kent Hollinden, Carpet One; Kelli Limbach, Creative Marketing Services; John Stone, ERA Real Estate Links; Deb Walton, Indy City GiftBaskets; Susie Bixler, Franciscan St. Francis Health; and Cathy Richards, Indy Family Produce. l The volunteers named “top dogs” for recruiting six or more members were Greg Allen, Ben Franklin Insurance; Jim Landwerlen, Winterwood Mortgage; Melissa Duke, Indiana Members Credit Union. l The individual who signed up the most members (17) was Melissa Duke.

Emotional support animals: Access or no access to publ

By Michelle R. Maslowski Ogletree Deakins

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ews outlets from The New Yorker to The Washington Post have highlighted in recent months the disconnect between perception and reality when businesses must deal with patrons attempting to bring “emotional support animal” into public areas. The articles raise an important question that businesses are facing on an increasing basis: what do you do when a customer demands that an ESA be allowed to accompany him or her onto the premises? The answer, surprisingly, is not typically based on federal law, but on individual states’ laws and a business’s tolerance of animals on its premises.

The ADA does not mandate free entry of any animal into public accommodations. Only a “service animal” can gain entrance to public accommodations under Title III of the ADA and, since March 15, 2011, the U.S. Department of Justice has defined a “service animal” solely as a dog (or a miniature horse) that is individually trained to do work or

perform tasks for people with disabilities.

In contrast, ESAs are untrained animals that provide solace to someone with a mental condition.

Animals that only provide “emotional support” are specifically excluded from the definition of “service animal” and thus not entitled to access to the public accommodation.

Even though the ADA does not compel businesses to permit access to ESAs, a few federal laws (The Fair Housing Act and the Air Carrier Access Act of 1986) and varying state laws may require access in narrow circumstances, thus causing increased confusion for businesses. Some of these state laws restrict the reasonable accommodation to disabled employees, while others are more general in nature. Thus, while a business generally is not required to allow access for ESAs under the ADA, uncertainty reigns in this area due to other statutes that might provide access in certain situations.

Given the vast confusion surrounding ESA access to public accommodations, businesses are wise to develop plans for addressing customers who present themselves with such animals. The first step is

to dete operate tant is tions, s it the p except Even access accom tives to ing the trol of busines or prov their ow should refuse accord

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A publication of the Greater Greenwood Chamber o

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Greater Greenwood Chamber of Commerce Greenwood Commerce Center 65 Airport Parkway, Suite 140 Greenwood, IN 46143 317.888.4856 GreenwoodChamber.com

UARY 2015

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“I couldn’t be more grateful to all the volunteers that came together to grow the Chamber and spread the good word about the economic, legislative and business retention work we do for the community,” said Christian Maslowski, Chamber president and CEO. “We have a very enthusiastic base of business leaders who want to see our community prosper. Their message to new members was clear: membership in the Chamber is not about what’s in it for you individually, but how all businesses benefit from a strong Chamber. I was truly humbled by their selfless support and leadership.”

The Chamber engaged national consulting firm Your Chamber Connection as its campaign consultant.

Several key members provided the foundational support necessary to underwrite this transformational undertaking. Their generous support fueled the campaign’s volunteer engagement.

Investing in the campaign at the leadership level, or as “Pivotal Partners,” were Indiana Members Credit Union, Texas Roadhouse and Van Valer Law Firm.

Investing in the campaign as “Next Level” sponsors were Endress+Hauser and Tilson HR.

our member experts

public accommodations? to determine if any state laws where the business operates compel access for an ESA. Equally important is to determine what state laws and regulations, such as health and safety codes, may prohibit the presence of ESAs and whether there may be exceptions for ESAs. Even if federal and state laws do not compel access for the ESA, many businesses may wish to accommodate such animals. Business have alternatives to allowing ESAs full access, including requiring the owner to hold and maintain physical control of the animal throughout the time spent at the business, requiring the animal to be housebroken, or providing a designated area for animals while their owners are on-site. Ultimately, businesses should consider what factors will lead them to refuse access to ESAs, and train their employees accordingly.

Michelle Maslowski is a labor and employment attorney at Ogletree Deakins in Indianapolis. She concentrates her practice on employment litigation and counseling for employers of all sizes. Contact her at 317-916-2535.

benefit spotlight Calendar Small business mentoring l SCORE is Counselors to Americas Small Business providing free counseling for starting or expanding your business, solving business challenges and more. SCORE has a history of more than 40 years of successful counseling featuring more than 12,000 working and retired business professionals.

Local SCORE counselor: Mike Crumbo, 317-226-7264 Email: mike.crumbo@gmail.com Mike and the SCORE staff meet with potential and current business owners on Thursdays at the Greater Greenwood Chamber office. l The Indiana Business Development Center (ISBDC) is a government agency that helps grow the economy of Indiana by providing entrepreneurs

with the education, information and tools necessary to build successful businesses. Examples include free demographic business reports to help estimate a company’s target market, industry marketing reports to help identify macro national trends and financial analysis reports that compare a firm’s performance to other businesses in their industry. You can meet an ISBDC business advisor for free to discuss your new business idea or obtain assistance with your existing business.

Local ISBDC business advisor: Krista Tevebaugh, 317-921-4859 Email: ktevebaugh@isbdc.org Website: www.isbdc.org Krista meets with potential and current business owners on Wednesdays at the Greater Greenwood Chamber office.

Register for all Chamber events at 317.888.4856 or GreenwoodChamber.com

Friday, January 9 Legislation Matters Luncheon 11:30 a.m. to 1:30 p.m.

Jonathan Byrd’s Banquet Center Pre-register: $17 At the door: $22

Thursday, January 15 Business After Hours 5 to 7 p.m.

Location TBA No cost to attend

new members 9Round Greenwood Craig Valier 520 N. State Road 135, Suite Q Greenwood IN, 46142 317-300-1830 www.9round.com/GWIN DCI Coatings & Finishes Beth Harriman 1729 U.S. 31 South, Suite H Greenwood, IN 46143 317-888-4466 www.dcicrete.com doTerra International Jeremey Jukes 1014 Wildwood Lane Greenwood, IN 46143 317-888-9331 www.mydoterra.com/annettejukes ERA Real Estate Links John Stone 2020 S. State Road 135, Suite 302 Greenwood, IN 46143 317-805-7360 www.teamstone.com Hunters Auto Co. Charlie Hunter 451 E. Stop 18 Road Greenwood, IN 46143 317-887-3800 Johnson County Fair Association Jennifer Thompson 250 Fairgrounds St. Franklin, IN 46131 317-738-3247 www.johnsoncountyfair.com

mber of Commerce l www.GreenwoodChamber.com

Johnson County Fiber Network LLC Larry MacLellan 750 International Drive Franklin, IN 46131 317-883-6000 www.jcfiber.com Media Bug LLC Brandon Coryell 1002 Sugar Maple Drive Greenwood, IN 46143 317-332-8968 www.media-bug.com Modern Woodmen Fraternal Financial Deyman Doolittle 720 Executive Park, Suite 3000A Greenwood, IN 46143 317-884-5474 www.modern-woodmen.org Station Supply LLC Timothy Raun 65 Tulip Drive Indianapolis, IN 46227 317-727-7894 www.stationsupplyllc.com Stephen Plasterer, CPA Stephen Plasterer 3195 W. Fairview Road, Suite C Greenwood, IN 46142 317-888-8878 The Knuckle Sandwich Steve Campbell 9500 State Road 144 Martinsville, IN 46151 317-422-5767

Chamber awards It’s never too soon to point out a member that deserves recognition.

The Chamber is now welcoming nominations for its business awards.

Please tell us about businesses demonstrating successful growth and/or stability, commitment to quality, creative/ unique solutions to challenges, entrepreneurial spirit, outstanding new construction or renovation.

Visit our website to fill out an online nomination form or contact Stacie Hindman at the Chamber office.

Staff: Stacie Hindman Events & Operations Manager Christian Maslowski, President & CEO Hannah Orme, Membership Development Manager Julie Spate, Member Services Coordinator

team) for Habitat for Humanity of Johnson County all women’s build project, scheduled the Canvas for a Cause event.

For more information about Canvas for a Cause, contact Mandy Emery, 317-554-8121, aemery@imcu.com or visit www.imf4kids.org.

Aspire Johnson County launches new website

Aspire Johnson County, a program of the Johnson County Development Corp., has launched AspireJohnsonCounty.org.

JCDC — with financial support from the Johnson County Community Foundation — launched Aspire Johnson County in 2013 to better position the county in the marketplace.

The new website, created by Spinweb of Indianapolis and J Owen Media LLC of Franklin, provides updates on projects, helps recruit members, recognizes members and supporters, lists upcoming meetings and houses group research data.

corporate chatter companies making news on the southside

Trafalgar shop offers pottery lessons, crafts

The Nook Gallery, 102 W. Pearl St. Trafalgar, has grown into a small studio for individual pottery lessons on the potter’s wheel and walk-in pottery painting, as well as a retail shop with handmade pottery, jewelry, soaps, paintings and more. The shop also offers products that can be personalized with engraving services, as well as photo transfer products, phone cases, keychains, magnets and direct image transfer to slate or masonite.

Christine Mullholand is the owner; Rob and Amanda Waddle are the managers.

Info: 317-878-9789

IHA honors Johnson Memorial

The Indiana Hospital Association recognized Johnson Memorial Hospital on Nov. 18 at The Marten House in Indianapolis for the hospital’s work to reduce patient harm by 40 percent and readmissions by 20 percent over the past three years. The recognition is based on the results of a national campaign known as Partnership for Patients, created by the Centers for Medicare and Medicaid Services to improve quality and patient safety at hospitals nationwide.

Johnson Memorial Hospital was one of 116 hospitals that partnered with IHA to form a statewide engagement network, Coalition for Care, and participate with the American Hospital Association’s Health Research and Educational Trust in this initiative.

Indiana Members Credit Union donates time, money to Habitat for Humanity

Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, recently donated $1,200 to Habitat for Humanity of Johnson County through its Canvas for a Cause fundraiser. Local artist James Martin led the event where participants created their own works of art at Taxman Brewing Company.

The funds raised will go toward the all women’s build project scheduled for this spring in Spring Lake Estates in Trafalgar.

Melissa Duke, business lending officer at IMCU and team leader (Hardhats with Heart

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Toastmasters celebrate group’s 35th anniversary

Greater Greenwood Toastmasters celebrated its 35th anniversary at the White River library in November. Greenwood Mayor Mark Myers gave a proclamation in honor of the group’s milestone.

Guests are welcome at the meetings, which are 6:45 to 8 a.m. Fridays at Community Hospital South, Conference Room, 1402 E. County Line Road, Indianapolis.

Info: greenwood.toastmastersclubs.org

Hospital earns national recognition for stroke treatment

Franciscan St. Francis Health has received the Get With The Guidelines Stroke Silver-Plus Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/ American Stroke Association for the treatment of stroke patients.

Get With The Guidelines Stroke helps hospitals provide up-to-date guidelines to speed recovery and reduce death and disability for stroke patients. The hospital’s neurology and neurosurgery teams earned the award by meeting quality achievement measures for the rapid diagnosis and treatment of stroke patients.

IMCU raises money for high school band

Indiana Members Foundation, the charitable arm of Indiana Members Credit Union, donated $716.80 to the Whiteland Community High School Band Department through its Canvas for a Cause fundraiser.

The foundation hosted the event at Whiteland Community High School to help purchase new marching band uniforms. Local artist, James Martin, led the event helping participants create their own work of art. The foundation will host another Canvas for a Cause event for the band on Jan. 21 at Whiteland Community High School.

Register/info: www.imf4kids.org

Greenwood-based artisans expand retail outreach

Fun With Rick and Jane Crafts of Greenwood has expanded distribution of its specialty handmade leather goods and hand-sewn items.

Customers can buy the company’s accessories at Head Over Heels, Male Instinct and Reliable Vintage in Nashville, the St. Vincent Hospital Gift Shop in Indianapolis, Etsy.com,

january 2015 I southside business exchange

and now on CountryOutfitter.com.

Rick and Jane Koen of Greenwood formed Fun With Rick and Jane Crafts in 2011. Jane makes no-slip hairbands, handbags, cloth cellphone cases, and ID/cellphone case combinations. Rick is a leather artisan making bracelets, belts, purses, hats, cell and specialty cases and leather journals.

Moving company opens office on southside

Jay’s Moving Company has expanded its service area to the southside. The new office at 5340 Commerce Circle, Suite B, Indianapolis, opened in November.

The Indianapolis-based moving company was founded in 1951. It offers residential, intra-house moves, unloading or loading, packing, boxes and supplies, storage service and commercial/office moves.

Info: Jeff Williams, 317-638-7033, info@ jaysmovingindy.com or jaysmovingindy.com.

Hospital lauded for heart attack care

Franciscan St. Francis Health has received the American College of Cardiology’s NCDR ACTION Registry – GWTG Gold Performance Achievement Award for 2014, one of 55 hospitals nationwide to receive the honor.

The award recognizes commitment and success in implementing a higher standard of care for heart attack patients as outlined by the American College of Cardiology/American Heart Association clinical guidelines and recommendations.

Franciscan St. Francis Heart Center consistently followed the treatment guidelines for eight consecutive quarters and met a performance standard of 90 percent for specific performance measures.

Boxing-workout gym opens in Greenwood

9Round, a gym that focuses on boxing, kickboxing and strength training, opened in early December in the Fairview Corners center, 520 N. State Road 135, Suite Q, Greenwood.

Members get a full-body workout in 30 minutes through boxing, kickboxing and strength training. There are no class times. A new workout begins every three minutes, allowing customers to come when it is convenient for them.

Info: 317-300-1830, 9round.com/GWIN

Car dealership opens on U.S. 31 in Franklin

The car dealership Superior Auto has opened in Franklin at 351 N. Morton St. (U.S. 31 North). According to a statement from the company, the dealership specializes in helping people purchase vehicles no matter their credit rating.

Info: 668-0500

Cellphone stores plan effort to feed hungry

The Cellular Connection, a Verizon cellular retailer, donated and volunteered at local food banks through its Stop the Hunger initiative this holiday season.

Participating stores encouraged local families to bring in canned and boxed food for the community’s food bank. The participating stores in Greenwood were 1279 N. Emerson Ave., Suite A; 81 N. State Road 135 and 120 W. Smith Valley Road, Suite E. In addition to the food drive, each participating store donated funds and employees volunteered at local food banks through December.

Franklin College gets research grant

Franklin College has received a grant from the Indiana Academy of Science to study how antioxidants work in the cell to combat stress leading to cellular aging and cell death. The research will be led by Franklin College biology professor Sarah Mordan-McCombs.

Students Allison Hendershot of New Whiteland, Nichole Thompson-Van Hook of Greenwood and Corey Mills of Indianapolis will be conducting the research.

MainSource Bank opens branch on Emerson Avenue

MainSource Bank has opened a banking center at 8740 S. Emerson Ave. in Indianapolis. The location is equipped with MainSource Access, NCR’s interactive video teller technology. The floor plan includes a Tech Lounge, where customers can see product demonstrations, receive advice or education on their mobile devices and charge their mobile devices. The center also features a 650-square-foot Community Room for meetings or events.

Hospital, YMCA team up on CityWay project

Franciscan St. Francis Health will lease 13,000 square feet at CityWay at 430 S. Alabama St., Indianapolis The adjoining YMCA of Greater Indianapolis complex is under development as part of a three-story, 87,000-square-foot project. The hospital will provide primary and specialty care physicians’ services, imaging, lab and therapy programs. Rehabilitation patients will have access to the YMCA’s equipment and pool for aquatic therapy.

When completed in late 2015, the YMCA project will consist of two indoor swimming pools, three gyms, an elevated running track, wellness center, cardiovascular and strength equipment and a culinary studio to teach individuals and families how to prepare healthy meals.

Franciscan St. Francis Health is expected to open its medical offices in January 2016.

Greenwood Olive Garden gets interior renovation

Olive Garden has completed a renovation of the Greenwood restaurant. The new design is part of Olive Garden’s new marketing initiative, which includes a new logo and changes to the menu. The updated restaurant interiors feature new artwork, fabrics and materials, lighting, seating, countertops and flooring, a new lobby and updated seating that can accommodate larger parties at the restaurant.

Several other restaurants in the Olive Garden chain are also undergoing renovation.

Olive Garden is donating furnishings from the remodeled restaurants to local Habitat for Humanity ReStore outlets, which use funds to build Habitat homes in local communities.

Info: OliveGarden.com.

Office encourages job creation with toy drive

The Express Employment Professionals office in Greenwood helped the unemployed find work and those looking to upgrade to better-paying jobs during the holiday season through the company’s holiday hiring drive in December.

Express purchased toys for The Refuge for every new job created. B

NOTEWORTHY

your community nEwspapEr delivered your way EZ Simple, automatic payments deducted from your credit/debit card, or checking account.

Franklin Window and Door was named 2014’s Dealer of the Year for Excellence in Retail Sales/Showroom Design by Window and Door magazine, a national publication for designers, builders and architects. The business, owned by Cori Brown, was featured on the cover of the October/November issue and in an inside spread. Franklin Window and Door, 112 W. Jefferson St., sells replacement windows and doors. Recent projects include windows for Franklin City Hall, T-Shirt Express and Ann’s Restaurant. The business recently revamped its own space, as well. The remodeling of its historic building, purchased in 2012, was featured in the magazine. From left, front row: mike Dalton, the company’s mascot Jock, Cori Brown, Scott Brown; back row: Fay Sparrow, Toby Cave, Andrew mcCloud, Adrian loveday, Rachel Ford. Info: franklinwindowanddoor.com

Pick the plan that works for you: Angelcare Inc. held a ground breaking in Trafalgar on Dec. 13 for a home that will accommodate up to 12 young women with unplanned pregnancies.

Construction will begin in the spring. Angelcare is a 501(c)(3) non-profit faith based organization. The facility will provide free accommodations where residents can learn life skills and focus on their futures. Expectant mothers will be provided information and resources to assist her in raising her child or in placing the child for adoption. The 9,000-square-foot home will sit near the Trafalgar branch of the Johnson County library. It was designed by David Julian, RA of Designhouse, llC and the builder is Dennis Copenhaver of Copenhaver Custom Homes Inc. Donations can be mailed to Angelcare, Inc., P.O. Box 1454, Greenwood, IN, 46142. Above is an artist’s rendering of the house.

By Indiana Business Journal

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trends

State credit unions growing, albeit slowly

Indiana credit unions saw growth in key measures during the third quarter, according to new federal data, but the pace was among the slowest in the nation.

According to the National Credit

Union Administration, the median asset growth rate for Indiana’s federally-insured credit unions was 0.7 percent, compared to 1.4 percent nationally. Median deposit growth was 0.3 percent and 1.1 percent. B

call 800-435-5601 . dailyJournal.net/Subscribe

january 2015 I southside business exchange

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Renewal Grant at The Arc’s State Convention in Muncie in late October.

The grant is presented to an executive director of a chapter of The Arc. The grant pays for trips or other experiences that will help the recipient return to a job refreshed with new ideas, according to a statement.

With this award, the recipient receives a check of $5,000. Stewart and his wife, Mari Jo, are planning a three-week trip to Italy touring Rome, Florence, Tuscany and Venice.

Stewart has spent 44 years in the rehabilitation field, the past 17 with Achieva Resources.

Franciscan St. Francis selects marketing managers

people on the move people making news on the southside

Surgeon joins Franciscan Physician Network Breast Specialists

Dr. Juliana E. Meyer has joined Franciscan Physician Network Breast Specialists.

She joins Dr. Erika L. Rager with office locations at the Franciscan St. Francis Cancer Center at 8111 S. Emerson Ave., Franciscan St. Francis HealthMooresville and Franciscan St. Francis Health–Carmel. MEYER A board-certified surgeon and Fellow in the American College of Surgeons, Meyer will focus on the treatment of breast disease and melanoma.

Franklin College names training program director

Franklin College has named Jennifer Austin as program director for the Master of Science in Athletic Training.

Austin earned her bachelor’s, master’s and doctorate degrees from Ohio University. She previously worked as an associate professor and program director of athletics training at Colby-Sawyer College in New Hampshire.

Attorney elected to state bar association board

Patrick J. Olmstead Jr., a Greenwood resident, was elected to the board of governors of the Indiana State Bar Association at its annual meeting in Indianapolis in October. He will serve a twoyear term, representing one of 13 districts in the state.

Olmstead is a practitioner at his firm, Patrick Olmstead Law LLC. Previously, he practiced at the Indianapolis firm Hoover Hull LLP. OLMSTEAD He received his undergraduate degree from the University of Notre Dame and his J.D. from the Indiana University Robert H. McKinney School of Law.

Organization president gets renewal grant

Greenwood resident Dan Stewart, president/CEO of Achieva Resources Corp Inc., was awarded The Arc of Indiana Executive

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• Stephanie A. Nichols has been appointed marketing manager for Franciscan St. Francis Health to lead strategic marketing and communications efforts for the Women & Children’s Services lines at the hospital’s Indianapolis and Mooresville campuses.

Nichols most recently served as marketing regional lead NICHOLS consultant for St. Vincent Health in Hamilton County and served in other marketing leadership roles during her tenure.

• Amy Lupinsky has been named marketing manager for Franciscan St. Francis Health and will manage marketing plans and programs for several service lines, including palliative care, hospice, behavioral health, Franciscan Insurance Services, Senior Promise and Franciscan Alliance St, Francis Health Foundation.

LUPINSKY An Indianapolis resident, Lupinsky previously served as a marketing specialist and office manager.

• Susie Betulius Bixler has been selected as marketing director for Franciscan Physician Network and Physician Outreach at Franciscan St. Francis Health. She will develop, manage and implement marketing for Franciscan Physician Network-Central Indiana Region, which includes all physicians and advanced practice providers at more than 80 locations.

BIXLER She also manages marketing initiatives for Franciscan Immediate Care centers and After-Hours Clinic in Mooresville.

Additionally, she oversees the call-center function and activity for the hospital and physician outreach services.

Franklin College graduate named marketing chief

Dana Navarro has been named director of marketing and publicity of the Indiana University Jacobs School of Music.

She has more than 14 years of marketing and public relations experience in both higher education institutions and classical music organizations. Most recently, she was at Northeastern Illinois University in Chicago.

Before that, she held marketing and public relations positions at Music of the Baroque and the University of Chicago.

january 2015 I southside business exchange

Navarro earned a bachelor’s degree in journalism from Franklin College and a master’s in higher education administration from Northeastern Illinois University. She also studied music at Franklin College and Northeastern, and performed with several choral ensembles in Chicago and northwest Indiana.

AccuPay Inc. names new CEO

AccuPay Inc., a Greenwood based payroll services firm, has announced that Leslie Myrick has become the firm’s new CEO. Myrick replaces AccuPay founder Larry Shaub, who continues in the role of AccuPay’s tax director and CFO. Myrick, a graduate of Franklin College, has been AccuPay’s client care direcMYRICK tor for the past four years, helping AccuPay serve its employer-clients with excellence.

AccuPay was established in 1994 and now provides payroll, tax and HR services to more than 1,000 employers.

She can be reached at 317-885-7600 or Leslie@accupay.com.

Pair from Center Grove attend state seminar

The Indiana School Boards Association recently conducted a seminar for superintendents, general and special education administrators, school board members and school attorneys that focused on a variety of topics, including aggressive student behavior, litigation issues and others.

Board members and administrators from Center Grove who attended were Kathy Stricker, director of special services, and Jack Russell, board member.

New salespeople join Re/Max

• Jeanie Underwood, associate broker, has joined Re/Max Select, Realtors at 48 N. Emerson Ave., Suite 300, Greenwood. She can be reached at 317-881-3700.

• Sally Webb, has joined Re/Max Select, Realtors at 48 N. Emerson Ave., Suite 300, UNDERWOOD Greenwood. She has been active in the real estate community for 13 years helping buyers and sellers. She is a member of the National Association of Realtors, the Indiana Association of Realtors and the Metropolitan Board of Realtors. She has received her GRI certificaWEBB tion. She can be reached at 317-807-1529.

Bargersville woman joins national Angus group

Elly Roessler of Bargersville is a new member of the American Angus Association.

The association, with nearly 24,000 adult and junior members, is the largest beef breed association in the world, according to a statement from the association.

The association records ancestral information, keeps production records on individual animals, and develops industry-leading selection tools for its members. These programs

and services help members select and mate the best animals in their herds to produce quality genetics for the beef cattle industry and quality beef for consumers.

Two doctors join Community physician group

Community Physician Network recently hired new health care providers.

Local doctors include: • Dr. Hari Kumar is a vascular surgeon who has interest in both open and minimally-invasive treatment of diseases of the aorta, carotid and extremity arteries. He graduated from the University of Michigan with honors. He received his medical degree at University of Cincinnati College of KUMAR Medicine and his general surgery residency at Indiana University School of Medicine. He completed his vascular surgery fellowship at Northwestern Memorial Hospital in Chicago.

• Dr. Navneet Lather is a cardiologist primarily focusing on the treatment of patients with heart failure. He attended Kasturba Medical College in Manipal, India, and West Virginia School of Medicine in Morgantown, West Virginia. He later completed his internship and residency in internal medicine at LATHER Columbia University Harlem Hospital Center in New York.

Both doctors have offices at 1402 E. County Line Road, Suite 2400, Indianapolis.

Greenwood resident named to Indiana Youth Institute board

The board of directors for the Indiana Youth Institute has announced the election of five new board members, including statewide community outreach manager and community leader Stephanie Berry.

Berry is the community outreach manager for Indiana University Health System based in Indianapolis. She earned a bachelor’s degree in marketing management from Indiana State University and a master’s in management science from Indiana Wesleyan University. She has also worked for AT&T and Eli Lilly.

Berry lives in Greenwood with her husband and two children.

Financial Center names new staff

Financial Center credit union has hired two executives and promoted two other staff members to new positions.

• Ed Valasek will serve as vice president of technology. With 19 years of experience in information technology, Valasek manages Financial Center’s IT team, oversees vendor relations and coordinates IT projects. He was previously employed with American Structurepoint, Inc. as a VALASEK Senior IT Consultant.

• Gabriel Arellano was hired as contact center manager. He has 15 years of customer service and contact center experience. He was most recently employed

Lilly executive joins Franklin College board

ARELLANO

PHILLIPS

by Alta Resources supporting The Walt Disney Studio in Customer Care, eCommerce and Fulfillment.

• Adrian Phillips was promoted to member and business analyst.

With 10 years of experience in the financial service industry, Phillips will be working to help the credit union identify areas of growth and increase profitability. Previously, he worked in the credit union’s marketing department as the Analytics and Project Specialist.

• Dusty Simmons was promoted to marketing campaign officer. She has worked with the credit union in contractor and part-time capacities for eight years. In her new role, Simmons develops market- SIMMONS ing campaigns for retail, investments and insurance services.

Greenwood woman named to regulatory commission position

The Franklin College Board of Trustees elected Robert B. Brown to the board. He is chief marketing officer for Eli Lilly and Co. and senior vice president of marketing for Lilly’s BioMedicines BROWN Business Unit.

As CMO, Brown is responsible for building and leading marketing capabilities across Lilly’s pharmaceutical business units, including diabetes, oncology, emerging markets and bio-medicines.

Brown serves as president of the Park Tudor board of trustees.

He is also an honorary citizen of Suzhou, China. Brown’s stepfather, the late Jim Hoover, was a Franklin College trustee, and his mother, the late Carroll Brown Hoover, was a friend of the college.

College professor contributes to anthology

Franklin College theater professor Gordon Strain contributed two short stories published in “Indy Writes Books: A Booklovers Anthology,” along with other

Indiana authors, poets and puzzle makers. The book was released Nov. 25.

Every short story published in the anthology is donated and has something to do with reading, books and literacy. Some of the well-known authors include John Green and Dan Wakefield.

Proceeds from “Indy Writes Books” support Indy Reads Books’ adult literacy programs in Central Indiana, an organization that serves adults who struggle with reading and writing or who are learning English as a new language.

Home builder joins real estate firm

Dan Nichols, has joined Realty World — Harbert Company Inc., a Greenwood based full service real estate brokerage firm, as a Distinguished Realtor/Broker Associate.

Nichols is a Distinguished Master Builder and owner and president of Dan Nichols Builder Corp., one of the three most recognized home builder names in the Indianapolis Metropolitan area. He has experience in brokering land as well as developing/marketing residential communities and commercial retail/ office sites.

He can be reached at 317-8858858.

Agents join new Keller Williams Hometown branch

Keller Williams announced that it has expanded its network to the Franklin area with the opening of Keller Williams Hometown, formerly known as Hometown Insurance and Real Estate.

Led by managing broker Greg Leugers, the newest Keller Williams business center will include brokers John Curry, Jessy Casey, Dennis Doughety, Brooke Huffman, Donna Lutes, Shelly Linton, Susan Odom, Denise Sinn-Ott, Jerry Ott, Lori Ramirez and Deena Wilham.

Also joining Keller Williams Hometown in Franklin are the brokers from TC Realty Group: Kevin and Suzanne Findley, Cal Findley, Mark Smart, Bill Green, Nancy Wright, Julie Graham Edwards and Beth McNabb.

Greenwood real estate agent joins local firm

Dave Lucas, a real estate agent in Greenwood, has joined the new Keller Williams Realty Indy Metro South Market Center.

Lucas’ background includes work in lawn care service, custom home building and real estate, and has been in the real estate industry for 14 years.

Lucas, an Indianapolis native, is a sponsor of Franklin Township Rookie League and Oakland Little League.

Eye Clinic doctors named clinical assistant professors

Four Indiana Eye Clinic doctors were recently appointed clinical assistant professors at Marian University’s College of Osteopathic Medicine. The clinical faculty appointments are for a four-year term running through summer 2017.

They are Drs. David F. Box, Nicholas R. Rader, Carissa Barina and Thomas Funk.

They teach students and pass on field experience working at the Indiana Eye Clinic.

Box, Rader and Barina are all board-certified ophthalmic surgeons who obtained their medical degrees from the Indiana University School of Medicine. Funk obtained his optometry degree from Indiana University.

History museum gets new director

David Pfeiffer has been named the new director of the Johnson County Museum of History.

Pfeiffer had been the museum’s curator. He moved into his new position on Nov. 21. Previous director Carrie Birge left after about a year to work for the Indiana Historical Society.

The Johnson County Museum of History, 135 N. Main St., Franklin, is shared between Johnson County and the Johnson County Historical Society.

The Indiana Utility Regulatory Commission has named Greenwood resident Chetrice Mosley as its new executive director of external affairs. She will be responsible for overseeing the commission’s communications, leading the consumer affairs division, and serving as the agency’s chief legislative liaison.

Mosley has served the state of Indiana since 2008 and comes to IURC from the Indiana Department of Revenue, where she was the public relations project manager. Her team was recognized twice by the Hoosier Chapter of the Public Relations Society of America for their 2011 Marketing Communication Campaign and their 2013 Annual Report.

Greenwood man recognized by DSI

DSI held its 39th annual banquet and recognition ceremony at the Pines Evergreen Room in Seymour.

Victor Perr of Greenwood was recognized for his service on the DSI board of directors. He is stepping down as the board’s president.

Columbus-based DSI helps people with disabilities in its multi-county service area, which includes Johnson County.

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Daily Journal staff report

on the southside

Greenwood seeks to restore historic face of downtown

At a glance

Greenwood wants to help business owners make repairs and improvements to their buildings as part of a plan to revitalize downtown. The total project is expected to cost about $770,000. Here’s a look at how much money could be spent on individual buildings: Less than $5,000: 4 buildings $5,000 to $10,000: 4 buildings $10,000 to $20,000: 13 buildings $20,000 to $30,000: 8 buildings $30,000 to $35,000: 4 buildings Greater than $35,000: 1 building for $53,000, and 1 building for $132,000

G

one will be the pastel paint jobs, shingled awnings and wood siding on businesses in downtown Greenwood.

Instead, shoppers would see a more uniform look on shops and restaurants with red brick, larger windows, and modern stone, wood or aluminum features on storefronts.

As part of the city’s downtown revitalization plan, 35 buildings are being considered for façade improvements to repair bricks and mortar and replace non-historic and irregular features.

The projects could cost $770,000, which could be paid for with grants, money from the city’s tax-increment financing districts and from contributions from the building owners. The exact costs and how they would be paid for haven’t been finalized.

Most of the buildings could use between $10,000 and $35,000 of work, which typically includes brick Repairs to the façade of this building on Main Street in Greenwood are estimated at $34,138, according to a recent study on redoing the façades of downtown buildings.

Daily Journal file photo

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january 2015 I southside business exchange

“

repair and installing new storefronts with larger windows or decorative features, according to plans put together by HWC Engineering after a study of each building.

Plans suggest returning most buildings to their original red brick wherever possible and removing wood paneling or shingled awnings. Properties, including the Money, Van Valer and Circle City Auto Parts buildings, are examples of the historic look the city wants to emulate, according to the plan.

The plan to revitalize downtown includes improving streets and sidewalks, improving Old City Park and creating a walking path along Pleasant Run Creek, to encourage more people to want to come downtown. Façade improvements are a critical component of that plan because people visiting downtown should be able to get a feel for the history of the area as they stop in local shops or grab dinner, Mayor Mark Myers said.

But right now, many of the buildings in old town look, simply put, old, Myers said.

“It’s going to give it more and

better curb appeal. You’re not going to have your old, rundownlooking buildings. You’re going to have new paint, new brick, new storefronts. It’s going to maintain that old-fashioned, original look, but not the rundown appearance,” Myers said.

In surveys and public meetings, city residents and business owners overwhelmingly said they wanted to maintain the historic look of downtown and mix of small shops and restaurants, as opposed to other options such as rebuilding with a more modernized theme and trying to attract more offices or corporate businesses. To accomplish that, the city is considering creating design guidelines for downtown and helping fund an expansive project of building repairs and upgrades, similar to what’s been done to revamp downtown Franklin, Myers said.

Sidewalks and parks improvements will give people more opportunities to park and walk around downtown and make it an attraction for public events. Local restaurants, such as Vino Villa, La Trattoria and Revery, have become destinations for local residents and visitors, Greenwood Plan Commission President Trent Pohlar said.

Improving other downtown buildings can help the existing businesses grow and create opportunities for shop owners who will want to move into a newly renovated downtown, Pohlar said.

“We’ve got a good start, but there are a lot of improvements; and if you do, you’ve got more opportunity for smaller businesses to come in

It’s going to maintain that old-fashioned, original look, but not the rundown appearance.

— Greenwood Mayor Mark Myers

and rent space,” he said.

Building owners downtown are supportive of plans to renovate the buildings and have been open to paying part of the cost, Grafton Peek Ballroom owner Jason West said.

If the city were able to get state grants or provide other funds, building owners would be able to pay as little as 10 percent of the cost to get a substantial update to their façades, he said. Masonry work and window repairs can easily cost tens of thousands of dollars, which is difficult for a building owner to cover because of how much they can charge in rent based on the current condition of buildings downtown, West said.

“It is difficult for an owner of an old building who has a nominal rent coming in to shell out $40,000 or $50,000 to make those improvements,” West said.

The most expensive project currently in the plan would be the former Ford auto garage at 332 W. Main St., costing about $132,000, according to the plan. The building would require a significant renovation to remove metal siding and the shed roof and install a brick façade and four large windows that span the length of the building.

The small building at 188 S. Madison Ave. also would get an entirely brick façade, making that the second-most-expensive project at $53,000.

Smaller buildings, such as The Best Little Hair House, Main Street Cutz and A-Trains/Railway Production, would remain mostly the same and need only minor repairs, according to the plan. B

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january 2015 I southside business exchange

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commentary

I

f there’s one thing we human beings are good at, it’s finding extremely complicated and wildly ineffective ways of addressing problems that really aren’t that hard to solve.

The workplace, more than any other arena, highlights that skillful ineptitude. Companies form committees to appoint panels to pick members for task forces that will investigate ways to cut down on unnecessary committees, panels and task forces. And so forth.

So it does my heart good to see examples of simplicity prevailing.

For example, Stanford University researchers decided to take a look at the things that motivate workers, and what they found is that people will work considerably harder, longer and more effectively if they believe they are working together with other people.

That doesn’t sound revolutionary, I suppose, given that “teamwork” is such a long-standing corporate buzzword. But what was interesting in this study — which was published in the Journal of Experimental Social Psychology —

by Rex Huppke

How ‘together’ can motivate us at work is that the workers didn’t actually work together. They worked on their own but were told they were working together, a group of people each working solo toward a common goal.

The study found that “symbolic cues of working together can be sufficient to raise motivation.”

And not just by a little. The people who were told they were working on a project together worked 48 percent longer than others who were given no cue of togetherness. They also felt less depleted by the task, showed greater focus and expressed more interest in the subject.

I spoke about this study with Heidi Grant Halvorson, associate director of the Motivation Science Center at the Columbia Business School and author of “Nine Things Successful People Do Differently.”

She was not involved with the study, but said it’s a perfect example of motivating people by understanding the way our brains work.

“We have the same brains, basically, that we had 10,000 years

ago,” Halvorson said. “We evolved by working in teams, working together. So it’s easy to see why it makes sense that this would be very motivating, that we’d be wired to seek out banding together.”

The problem is, even though the word “teamwork” is tossed around willy-nilly and many companies break employees up into teams, most of us still work largely on our own.

“If you ask people how many times do you actually sit at a table and get the work done as a group, it’s not very often,” Halvorson said. “People actually work in a very solitary way.”

So if managers or team leaders aren’t injecting the concept of togetherness skillfully, the motivational factor that comes from working as a group can easily get lost.

This is where our skill at making simple things complicated comes into play. I can imagine a company hearing about the Stanford study and interpreting it like this: 1. Hey, this study says that if we

just use the word “together,” people will work way harder.

2. Cool, let’s print up a giant banner that says “together,” give everybody buttons that say “TOGETHER!” and hire someone to record a jingle that’s just the word “together” over and over and then play that in the office all day long.

3. Now let’s sit back and watch productivity skyrocket.

Wrong, wrong and wrong. The results of the Stanford experiments give us a window into the relatively simple ways our brains work and how those brains can be tweaked to make us more motivated.

Tweaking is subtle.

“It’s like a nudge in the right direction, where you nudge people in the direction of a way that they work better,” Halvorson said.

Creating a sense of working together is not about being a cheerleader or getting people to bond during contrived teambuilding meetings. It’s about subtly making sure people understand that they’re working in concert, supporting each other and

Indianapolis Business Journal reports

Workplaces hit all-time low for injuries, illnesses The state’s annual non-fatal workplace injury and illness rate hit an all-time low in 2013, the Indiana Department of Labor announced.

The rate fell to 3.8 injuries or illnesses per 100 fulltime workers, the state said, a 5-percent decline from the previous low of 4.0, which was recorded in 2012.

The annual Survey of Occupational Injuries and Illnesses was started in 1992.

The biggest improvement among the major Hoosier industries came in agriculture, which dropped to 3.6 incidents per

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100 fulltime workers in 2013 compared with 7.2 per 100 in 2012.

Eleven of 18 major industry categories experienced a reduction in non-fatal worker injuries and illnesses in 2013, the state said.

RV industry picks up momentum RV manufacturers have made up more ground since being sideswiped by the Great Recession, and production of the rolling homes is expected to return next year to levels seen before the economic downturn hit.

Overall recreational vehicle shipments from manufacturers to dealers — a key mea-

january 2015 I southside business exchange

sure of consumer demand — are expected to increase by nearly 4 percent, to 361,400 units, in 2015, the Recreation Vehicle Industry Association said. Shipments totaled 353,400 units in 2007, the last year before sales tanked along with the economy.

Shipments to dealers’ lots in 2014 are forecast at 348,000 units, up 8.4 percent from the prior year, the group said. The momentum carried into the last half of this year with the strongest third-quarter shipments since 2007, it said. October sales reached a nearly 40-year high mark for the month.

building something as a group.

“You don’t want to overdo it,” Halvorson said. “If a word like ‘together’ becomes something that’s coming out of your mouth every five minutes, people are going to wonder why that word is coming up so often. What’s going on? Are you manipulating me?

What this study suggests is that when you’re talking about the goals people are working on, working that word ‘together’ in the description of those goals can be powerful. Don’t go crazy with the word, maybe find specific moments where you’re going to make that togetherness salient.”

In other words, keep it simple.

Foster a certain level of face-toface connectedness through team meetings and collaboration, and then recognize the kind of motivation our brains respond to naturally.

Subtle cues. Not flashing lights and waving banners. B Rex Huppke writes for the Chicago Tribune. Send him questions by email at rhuppke@tribune.com or on Twitter @RexWorksHere.

from the IBJ

Backers make new push for Sunday alcohol sales Some business groups are beginning a new push for ending Indiana’s longtime ban on Sunday alcohol sales at retail stores.

The Hoosiers for Sunday Sales coalition has started a campaign to build support for legislation that would allow such sales in groceries, pharmacies, and liquor and convenience stores. The group includes the Indiana Chamber of Commerce and the Indiana Retail Council, which represents grocery stores. B