CHOOSING LONDON FOR HEALTHCARE
DELIVERING EXCEPTIONAL CARE DURING COVID-19 Since the beginning of the coronavirus pandemic, we have seen the world evolve at an unprecedented rate, with restrictions imposed on how we live our lives – from work to socialising to travelling. Meanwhile, healthcare providers across the world have faced the greatest challenge of their lifetime, forced to adapt their processes and policies in order to keep their patients and people safe, whilst still delivering much needed healthcare services. At Cromwell Hospital, we assessed the situation and adapted our ways of working rapidly, not only to continue to provide excellent care to our private patients, but also to support our National Health Service (NHS) during the crisis. “In every corner of the hospital, I’ve been incredibly impressed and humbled by the care and dedication I’ve seen
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throughout the pandemic," says Phillip Luce, CEO at Cromwell Hospital. "As a hospital, we have tackled the challenges we have faced, implemented new processes, and done our utmost to deliver the best care to our patients. Through times of immense worry, anxiety and pressure, we’ve supported our patients, consultants and each other, and delivered outstanding care and service to our patients when they needed it most.” In response to the new environment, we have made important changes to how our hospital operates so that we can deliver our services safely and efficiently.
Enhanced safety measures As soon as the pandemic started to gain momentum in the UK, we put in place strict Covid safety measures and guidelines to keep our teams, patients, and their families safe, including:
