Director of Maintenance

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SAN FRANCISCO HOUSING AUTHORITY CLASSIFICATION DESCRIPTION CLASSIFICATION

DIRECTOR OF MAINTENANCE

DIVISION/DEPT.

PUBLIC HOUSING OPERATIONS

UNION STATUS

MEA

APPROVED

NUMBER SCHEDULE

76.95

FLSA

EXEMPT

DATE

Rev. 10/29/08

Director of Human Resources

POSITION SUMMARY Under the general direction of the Executive Director, the Director of Maintenance is responsible for planning, directing, monitoring and evaluating the services and activities associated with the ongoing and preventative maintenance and rehabilitation of public housing facilities and grounds owned by the San Francisco Housing Authority in a manner which affords the highest quality customer service to customers. This classification plans and implements the agency’s Housing Quality Standards (HQS) program; oversees the overall activities relating to the scheduling and repair of vacant units; oversees all inspection activities of rehabilitated units; and ensures that all maintenance and rehabilitation work is performed in a manner which optimizes the efficient use of manpower, equipment and materials.

Oversees the work activities of the Authority’s force account and responsible for the delivery of rehabilitation of the Hope VI project sites.

This classification is a professional classification which provides general supervision to professional, technical, clerical, and craft personnel involved in the performance of maintenance services and activities under the Force Account.

JOB FUNCTIONS AND ESSENTIAL DUTIES Plans, directs, monitors and evaluates the services and activities for ongoing and preventative maintenance and rehabilitation of Authority housing facilities and grounds. Plans and implements the agency’s Housing Quality Standards (HQS) program. Oversees all activities relating to the inspection, scheduling and repair of vacant units. Ensures that all maintenance and rehabilitation work is performed in a manner which optimizes the efficient use of manpower, equipment and materials.

Recommends and implements Authority goals, objectives, policies and procedures regarding maintenance and rehabilitation activities. Oversees and participates in the development of the department’s work plan.

Reviews maintenance and rehabilitation problems and complaints and makes subsequent determination and implementation of corrective action on a timely basis to ensure code standards are maintained.

Coordinates maintenance and rehabilitation activities with public housing site managers and resident representatives.

Ensures that all maintenance and rehabilitation work of Maintenance and Force Account is performed in a manner which optimizes the efficient use of manpower, equipment and materials; and that preventative maintenance procedures are followed in order to maintain facilities. Oversees the maintenance of an efficient inventory of tools, supplies and equipment. Oversees the recordkeeping on all files relating to maintenance and rehabilitation activities and operations.

SAN FRANCISCO HOUSING AUTHORITY CLASSIFICATION DESCRIPTION CLASSIFICATION DIVISION

DIRECTOR OF MAINTENANCE PUBLIC HOUSING OPERATIONS

NUMBER PAGE

2 OF 3

JOB FUNCTIONS AND ESSENTIAL DUTIES (CONTINUED) Ensures that maintenance and rehabilitation policies and procedures required by HUD and the Authority are disseminated, understood and implemented. Ensures compliance with building codes, laws and ordinances. Interprets and makes decisions on the application of these policies, codes, laws and ordinances.

Serves as an internal consultant to senior management staff members regarding maintenance and rehabilitation matters. Oversees all construction on the Hope VI sites Supervises, motivates and directs staff. Reviews personnel training needs and ensures that needed staff training is planned and implemented. Participates in the employee selection process for the division, and makes decisions regarding the selection of divisional personnel. Provides direction to professional staff and consultants involved in the planning, evaluation and/or provision of maintenance and rehabilitation related services and activities. Assigns work activities and projects. Evaluates work performance. Recommends and implements progressive disciplinary actions, as required.

Develops and recommends for approval the annual maintenance and rehabilitation operating budgets and monitors estate activities to ensure budgetary and regulatory compliance. Prepares forecasts for additional funds for staffing, consulting services, equipment, materials and supplies, as required.

Directs the preparation of required and requested area and estate level reports. Prepares reports, memoranda, letters and other forms of documentation associated with the duties and responsibilities of the classification.

Conducts periodic divisional staff meetings. Attends senior staff and agency-wide meetings, and meetings of other operating divisions of the Authority, as required.

The above description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job.

KNOWLEDGE, SKILLS, AND ABILITIES KNOWLEDGE OF:

The principles and practices as applied to the analysis and evaluation of maintenance and rehabilitation programs, policies and operational needs; federal, state and local laws, rules and regulations relating to maintenance and rehabilitation operations and activities; the methods and techniques associated with public sector budget development and administration; principles of supervision, training and performance evaluation; and a working knowledge of basic engineering and architecture; and the techniques and skills associates with the electrical, masonry, carpentry and plumbing crafts.

SAN FRANCISCO HOUSING AUTHORITY CLASSIFICATION DESCRIPTION

CLASSIFICATION DIVISION

DIRECTOR OF MAINTENANCE PUBLIC HOUSING OPERATIONS

NUMBER PAGE

3 OF 3

KNOWLEDGE, SKILLS, AND ABILITIES (CONTINUED) SKILLS IN: Planning, directing, monitoring and evaluating the services and activities associated with maintenance and rehabilitation operations of the Authority; supervise and evaluate the performance of divisional staff and consultants; recommend and administer the division’s operating budget; forecast staffing, consulting services and equipment requirements; conduct research and/or investigations regarding customer service related inquiries, issues and/or problems; define problems, collect data, establish facts and draw valid conclusions; direct the preparation of meaningful, concise and accurate reports; communicate effectively, both orally and in writing, and make effective public presentations.

ABILITY TO: Communicate effectively, both orally and in writing, and make effective public presentations Work in an environment where sensitivity to ethnically and culturally diverse individuals, communities, agencies and organizations which comprise the constituency of the San Francisco Housing Authority is required.

TRAINING, EXPERIENCE, LICENSES OR CERTIFICATES Any combination of training and experience that would likely provide the knowledge and skills required to effectively perform the duties and responsibilities associated with the position. A typical way to obtain such knowledge and skills would be as follows.

Education equivalent to the possession of a Bachelor’s degree from an accredited college or university, with major or minor course work in engineering, architecture , public administration or a closely related field. AND At least five (5) years of responsible experience in maintenance or construction activities and/or skilled craft trades AND at least three (3) years of supervisory responsibility.

Ten years of experience in public facilities maintenance specializing in maintenance or construction activities. At least 5 years of supervisory or Foreman responsibility.

Experience working with the ethnically and culturally diverse individuals, communities, agencies and organizations which comprise the constituency of the San Francisco Housing Authority.

Possession of a valid California driver’s license and automobile insurability by the Authority’s insurance carrier.

Education in excess of the minimum requirement may be substituted for the required experience, one year equal to six months of experience, but may not be substituted for the required administrative and supervisory experience. Experience in excess of the minimum requirements may be substituted for the required education, on a year-for-year basis, not to exceed two (2) years.