Perspectives "I like how nice everyone is. I feel safe here. I like the privacy that I have. " Shelterhouse Client, teenager,
Survivor To say 2020 was a year we never expected is an understatement. Last March, when COVID-19 was knocking at our door and the “shelter in place” orders were being implemented, we rapidly pivoted.
In less than a week we were successfully
providing counseling and advocacy via telehealth.
A planned three-week move into
a new facility was condensed into four days, giving shelter residents the ability to shelter in place in their own units. safety
practices
survivors.
While
implemented, the
pandemic
and
New procedures were written, health and we
turned
carried our
on
world
doing
upside
our
down,
best
to
we
now
serve have
new practices that will be carried far into the future.
For a time of fear and the unknown, Shelterhouse created new approaches to client
service,
prevention,
and
shelter,
and
maintained
services that our community and survivors rely on.
the
comprehensive
Not only did we continue to
serve survivors, we placed a high priority on health and safety, strictly following CDC and
local
health
department
guidance,
updating
learned about exposure and transmission.
our
response
as
more
was
2020 was a transformational year,
and I am so appreciative of our team and the community’s support. Together, we can get through anything.
– Vicki Wakeman Director of Client & Community Advocacy
“I donate because I feel that there are folks that are experiencing a difficult time in their life and I would like to help them through it.” Paul Fancey, Shelterhouse Donor
"I volunteer because it’s my opportunity to show love and kindness to others for the many blessings I’ve received." Ranae Bunnelle, Shelterhouse Volunteer
