Reform area 1: Better information

Develop and review information to be provided upfront to small businesses that is clear, simple and easy to understand so that the regulatory requirements of the approvals processes are met. Action Resources Timeframe1

Approvals

1.1 Review and update the small business landing page on the Shire website.

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1.2 Create a visual flow chart and supporting information table to provide small businesses with an overview of the application and approval process.

1.3 Create tailored information packages for specific business models.

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HighLow

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1.4 Provide visual examples and explanations for different types of plans required for small business applications.

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1.5 Create a visual map of the Shire to show what business models are best suited to specific areas/zones (taking into account land/environmental restrictions, special control areas), to provide a broad overview of suitable sites as per business category and alternative sites/opportunity.

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1 Timeframe indicates how long the reform will take once the Shire of Esperance commences implementation of the specific actions.

HighLow

Lead: Marketing and Communications Support: External Services, Information Technology, Economic Development

Lead: External Services Support: Information Technology, Marketing and Communications

HighMedium

Lead: External Services Support: Marketing and Communications, Economic Development

HighLow

Lead: External Services Support: ManagerBuilding, Planning and Land Projects, Asset Development Team

HighMedium

Lead: Planning Support: Information Technology, Economic Development, Geographical Information System (GIS) champions

2 Return on investment describes the benefit from the point of view of the small business customer (high, medium or low) where effort is from the point of view of the Shire of Esperance.