HSE PROGRAMME 2015 Danish Business Unit
HSE: Health, Safety & Environment
In this programme 03
Introduction
04
Key Performance Indicators and Incident-Free related milestones in 2015
06
Targets 2015
07
Framing the safety commitments
08
Vulnerable
10 Intervene 12
Work permit
14
Reducing risk
16 Responsibility 18
Committed to safety
HSE Programme 2015
02 - 03
Commitment to safety in practice Since we introduced the Incident-Free programme in 2011, we have made results in a number of areas. In 2014, we unfortunately experienced a setback with an increase in safety incidents, primarily within the “slips, trips and falls” category; but also with several High Potential Process Safety incidents. This has to change. Improving the safety We are working on a number of activities, as there is no single factor that can improve our safety performance. We are, for example, reinforcing safety with our contractors, developing better operational and start-up procedures, and improving our planning of work.
In this year’s Health, Safety & Environment Programme we talk about the five global safety commitments that underpin our efforts to improve safety. They cover our business both onshore and offshore and ask us to acknowledge our
vulnerability, to intervene when necessary, to work with a valid work permit, to assess risks and to take responsibility for safety of ourselves and others. Embracing the safety commitments The safety commitments are based on the fundamental belief that accidents and incidents can be prevented, and the people working for us can influence the safety of themselves and others. This goes for employees, contractors, consultants and the newcomers where some will be familiar with the oil and gas industry and the Maersk way of working, others will not.
They must learn to embrace and demonstrate our safety commitments through conversations, training and observations. Recognising them, understanding them, and applying them in the daily work are a personal and collective commitment – and doing this well will move us towards an Incident-Free business.
Mark Wallace, Managing Director Jonathan Smith, Head of Health, Safety & Environment Maersk Oil Danish Business Unit
HSE Programme 2015
2015 Key Performance Indicators and Incident-Free related milestones in 2015 In 2015, there are three primary safety Key Performance Indicators and five Incident-Free related milestones for Maersk Oil Danish Business Unit.
The achievement of the KPI’s and milestones will be important in the continuing journey to Incident-Free operations. The KPI targets represent continuous improvement in these important measures and
the milestones measure key activities which need to be completed in order to achieve further performance improvements.
Key Performance Indicators (KPI)
Target
High Potential Process Safety Incident (PSI)
0
Hydrocarbon releases
3
Total Recordable Injury Frequency (TRIF)
5.7
Incident-Free related milestones
When
Incident-Free Complete activities related to Process Safety Review 2015 plan
Q4 2015
Implement Safety Commitments and Accountability Model
Q3 2015
Implement Updated Contractor Management Plan
Q4 2015
Complete Incident-Free refresher for all employees
Q4 2015
Operational performance Finish DBU Candidate Qualification training programme for 25 % of all operations technicians
Q4 2015
04-05
Targets 2015 The targets for 2015 offer us the means to improve the safety of all our people - both employees and contractors
Maersk Oil has set a number of demanding yet achievable targets for the year ahead in the Danish Business Unit (DBU). These targets are drawn from our five Safety Commitments, and supplementary to the new Safety Step Change project and the five-year Process Safety plan.
Vulnerable Process Safety Leadership workshops will be delivered for those Assets that have not yet run them. The workshops are aimed at all our leaders offshore and onshore whether they work for Maersk Oil or contractors
Taken together, the programme targets for 2015 offer us the means to improve the safety of all our people - both employees and contractors - working onshore and offshore in the Danish North Sea. Relevant action plans are setup within DBU for 2015 to support the HSE Programme and the Business Performance Contract.
Work Permit Best practice examples for Toolbox Talks and the revised Permit to Work system will be further developed The HSE Superintendents will continue their quality checks on activities that need permits
The level of risk awareness among our contractors will be improved by continuing to run training in the workplace on how to carry out SJA’s (Safe Job Analysis) Inhibit and alarm management on all Assets will be improved to ensure that our alarm and shutdown systems work as intended Technical reviews will be carried out on High Pressure/Low Pressure Interfaces in the process systems and on Risk Control Barriers
Intervene Review current intervention training and revise if needed Introduce a simple means of recording positive safety events, including interventions
Reducing risk A safety assurance and control framework will be developed for process safety critical subsurface work The revised corporate Well Integrity Standard will be implemented
Responsibility A programme of activities will be undertaken to refocus the Incident-Free/safety vision for the Offshore Contractor Group Incident-Free Ambassador Teams will be introduced on those Assets which do not yet have them
HSE Programme 2015
Maersk Oil safety commitments
I acknowledge that we are all vulnerable
I always intervene if I see unsafe acts or conditions.
I work with a valid work permit when required.
I consider the risks involved before and during any job.
I take responsibility for the safety and wellbeing of myself and my colleagues.
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Framing the safety commitments The five global safety commitments lie at the heart of Maersk Oil’s Incident-Free programme.
The challenge now facing the Danish Business Unit, explains Tyra Asset Manager Walter Baumgartner, is to apply the safety commitments to its day-to-day work. “We need to make them relevant to the guys on the front line,” he says.
Here, the three Asset Managers from the Danish Business Unit explain how the commitments relate to people’s daily work.
Positive safety stories
The safety commitments are universal. “They cover our activities – whether you are onshore or offshore, you can directly apply the commitments to your work,” says Halfdan Asset Manager Brian Pagaard Nielsen. “They can also be applied at different levels of the company and to all types of work, whether you are designing, planning or executing a job.” These commitments do not tell people what they can and cannot do. Instead, they ask people to take responsibility for their own safety and that of their colleagues. “They are not rules – we want to encourage good, thoughtful behaviour, such as intervening if a job becomes unsafe,” says Dan-Gorm Asset Manager Lars Seidler.
The summer shutdown in 2014 demonstrated that even the largest, most complex jobs can be carried out safely. “We had more people offshore than normal, many of whom were third-party contractors new to Maersk Oil; we were working against the clock; and activity levels were high. At face value these things should work against us from a safety perspective, yet the safety performance during the shutdown was of the highest quality,” says Baumgartner, who attributes this to thorough planning and setting clear targets. If a job is ill prepared and safety a concern, it should not be started until problems are ironed out. On Tyra East in 2014 the crew were asked to install an emergency shutdown valve on the Harald line, but the valve arrived late and without the correct lifting procedures or lifting gear. “Often in such situations, the temptation is to improvise, adopt a can-do attitude and find a solution offshore. But this time the workers resisted that urge – they got the right gear, developed procedures with our people onshore and did the job properly,” recalls Baumgartner. Assessing risk
The temptation to start or finish a job without assessing the hazards should be
avoided. “It’s not necessarily peer or management pressure, but often pressure within ourselves to get a job done that sometimes means we disregard risks,” argues Seidler. Maersk Oil uses a number of tools – work permits, Safe Job Analysis and tool box talks – to assess risk both before the job starts and while it is being done. “Raising our risk awareness around routine operations is key. The vast majority of incidents occur not on the large, well-planned jobs but in everyday work,” says Seidler. Complacency can creep in on routine jobs, but because some one has completed a task safely many times before, it doesn’t mean he should stop thinking about the risks – you need to think just as much about routine work as the non-routine,” he continues. Accountability
The five safety commitments make everyone at Maersk Oil responsible both for their own safety and that of the people working around them. There is no room for a “blame culture”, says Nielsen, which he says can lead to safety incidents being covered up. “Hiding an incident is not only unsafe, it also means that you cannot learn from it when one does occur. That is certainly not what we want,” he adds. “The safety commitments are becoming embedded in our organisation,” Nielsen concludes. “They are making everyone throughout the organisation accountable for their actions and therefore making us all safer.”
I acknowledge that we are all vulnerable
HSE Programme 2015
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Vulnerable Maersk Oil’s first safety commitment – to acknowledge that we are all vulnerable – calls on its workers to respect the risks associated with their work. The better a job is planned, however, the lower the risk.
Dan-Gorm Asset’s Subsurface Manager Peter Jensen argues that accepting one’s vulnerability is the starting point for keeping safe in the workplace. “If you recognise that you’re vulnerable, then you are able to plan and do your work safely. If you don’t, you could be hurt or hurt other people,” he says. Over time, however, workers can lose their sense of vulnerability. “Risk often increases when people think they know their job and forget about the hazards,” adds Jensen. Dan Platform Supervisor Claus Kofod Jorgensen agrees with his colleague. “I’ve sat in on tool box talks and heard people say, ‘We’ve done this job hundreds of times before and we’re not worried about it.’ Newer workers tend to recognise that they are vulnerable and can be hurt,” he says. A world of uncertainty
Over the past year Subsurface has worked extensively on building safety assurance processes around one of its key Health, Safety and Environment critical activities, that of “pore pressure prediction” for reservoirs. “When we get together to plan jobs and carry out dry runs beforehand, vulnerability is a key part of the discussion. We can never be sure what we will find when we are drilling 2km under the ground – we work in a world of uncertainty. Therefore, risk assessment becomes crucial,” explains Jensen. Consider the risks
During his 17 years with Maersk Oil, Jorgensen has seen the company change to a
mature field operator. In the early years, he says, possessing a “can do” attitude was necessary to do the job, but it also brings risks with it. “A ‘can do’ attitude makes it harder to build an Incident-Free organisation. We must recognise that we are vulnerable and cannot always do what we want,” says Jorgensen. “We want employees to show initiative,” concurs Jensen. “However, when you are executing a job with risks you have to be careful about being too pro-active and taking on-the-spot decisions – you have to follow procedures. You also need to be brave enough to stop if you feel uncertainty about the job and go to your supervisor for guidance.” Jorgensen backs the Safety Step Change Project and revised tool box talk procedures, which he believes will enable the company to improve work planning. However, he adds, “You can’t eliminate all risks – no matter how good the plan, people are still vulnerable. But we should do everything we can to eliminate as many risks as possible.” Jobs can also change during their course. “We need to maintain a constant state of alertness and recognise that we are vulnerable. Conditions can change during a job so we must never become complacent,” says Jensen. ”If the nature of a task changes – or new people start on the job –another tool box talk can help refocus attention on the work and ensure a sense of vulnerability is maintained.”
Safety commitment 1 I acknowledge that we are all vulnerable
Recognising and respecting hazards and associated risks in our working environment, on and offshore Understanding that we don’t have all the answers and that we are all vulnerable to making mistakes Putting “We” before “I”. Recognising that others may feel great unease and uncertainty Looking out for your fellow workers and applying the Maersk value of “Humbleness”
I always intervene when I see unsafe acts or conditions
HSE Programme 2015
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Intervene People are encouraged to take responsibility for safety and act when they witness unsafe practices. Stopping a job, although it can be difficult to do, is the right decision.
“It’s important to intervene both for the safety of the person doing the work and the people working around him,” says Halfdan Facility Lead Søren Sommer Karlsson. “If you don’t stop a person doing something unsafe, you share the responsibility if he then has an accident. All of us have a duty to our colleagues to ensure they are safe,” adds Drilling Supervisor Carsten Rohwedder, who is currently working on Ensco 71 in the Kraka field. Authority to stop work
All people, even those with many years’ experience, coming to work on drilling rigs watch a safety film introduction, which informs them that they have the authority to “stop work” if they see an unsafe practice.
people respond. We have seen some good reactions with people taking responsibility and intervening,” he recalls. The drilling rig also runs safety audits on three different operations every day to ensure safe practices are being followed. Talking through incidents
Following an intervention it is important that both sides discuss the incident, even though such a conversation may prove awkward initially. “It takes a lot of courage both for the intervener and the person on the receiving end to discuss an incident honestly. It’s very important that we talk to each other with respect and humbleness,” says Karlsson.
Rohwedder accepts that in practice it could be intimidating for a person to intervene – for example, when a more senior colleague is working in an unsafe manner around him – but he says this has not been his experience on Ensco 71. “If we can have a culture where all employees feel able to intervene and stop work, then we will become an even safer company,” he adds.
Karlsson believes that the safety commitment to intervene is “well understood” around the company, but that it can be difficult for some people to accept criticism, no matter how constructive or well intended. “In Denmark we don’t necessarily like others to comment on our work – we like to be in control ourselves and take a lot of personal pride in our work. We must accept that we all make mistakes sometimes,” he observes.
To test whether workers are intervening, Rohwedder has carried out “stop work audits” offshore using role play. “We send out a person to work without, say, safety glasses or a hard hat, without comprising their safety, and then watch to see how
“You can’t have an Incident-Free operation unless people intervene when they see an unsafe working practice. If every time we see an unsafe act we stop it, then that will be another incident that doesn’t happen,” concludes Rohwedder.
Safety commitment 2 I always intervene when I see unsafe acts or conditions
Not ignoring or condoning unsafe acts or conditions Enacting the Maersk value of “Constant Care”. Taking positive steps to correct a perceived problem Taking responsibility for safe operations Sharing a learning experience
I work with a valid work permit when required
HSE Programme 2015
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Work permit When a job requires a permit to work, employees must ensure it is properly authorised and all details are correct before starting work. If the conditions of a permit are not being met once the job has started – stop work.
“A permit to work is not just permission to do a job, it also describes how to execute the work safely. It is a thorough, detailed document, which covers the critical elements of a job,” explains Tyra East Platform Supervisor Jan Fredborg. “Adding your signature to a permit, whether you are a Team Leader, Production Supervisor, Permit Co-ordinator or Platform Supervisor, means a lot – it makes you accountable. Ask questions and think carefully before you sign,” he advises. Safe diving campaign
Jakob Knudsen is Project Manager of Dan Bravo Rationalisation (DABRAT), a challenging three-year project that will see Maersk Oil’s first-producing platform in the Danish sector of the North Sea, Dan Bravo, rebuilt. Subsea removal and installation, which involved 130 days’ diving during the summer of 2014, is a significant – and hazardous – part of the work. “You had to have a valid work permit to dive and the quality of the permit depended on a through preparation phase conducted onshore. The more we can plan ahead and work out the detail, the better,” says Knudsen. The work progressed smoothly, with no stoppages for either mistakes in the permits or lost time incidents. “We had a successful, safe diving camping, which came from six months of detailed planning and preparation,” he adds.
The next stage of DABRAT starts early in 2015 and involves converting the top-side facility of a manned installation to an unmanned platform. “We will have a Permit Co-ordinator in place. Detailed work permits will be absolutely key to maintaining safety,” explains Knudsen. Permit system revised
Changes have been made in the past year to the work permit system; for example, the permit now has to be issued 24 hours in advance of a job starting so it can be reviewed and the work fully assessed. Daily permit co-ordination meetings are also part of the new procedures introduced in 2014. “On Tyra East we have developed our own local tool, a work sheet on which we can plot the permits. When we meet for the daily meeting, we can see exactly which jobs are going on and where,” explains Fredborg. More changes are planned in 2015, including the introduction of an offshore electronic permit to work. “Safety has improved hugely in the 20-plus years I’ve been in the oil and gas industry. While it is true that keeping people safe is expensive, it is not as expensive as the cost of an accident. Incident-Free is a programme we should all be proud of and strive to fulfil every minute of every day,” concludes Fredborg.
Safety commitment 3 I work with a valid work permit when required
Ensuring that the permit is correct in content, detail and is properly authorised Complying with the permit requirements and any associated risk assessment whenever a permit to work is required Stopping the job if any permit conditions are not being met. Applying the Maersk value of “Constant Care” Using the permit as a reference point throughout the job to enable safety, quality and compliance
I consider the risks involved before and during any job
HSE Programme 2015
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Reducing risk Gaining a thorough understanding of the risks associated with a task and how they change while a job is being carried out offshore lie at the heart of safe working.
Safety, though, starts onshore, says Lars Gliemann, Team Lead, Asset Production Support. “We need to ensure we get the design of projects onshore right if we are to operate safely offshore. Then we have to identify the risks when the operator offshore takes over and work starts. Furthermore, we must not introduce new risks during operation,” he explains. “Our aim is to eliminate as many hazards as possible and to be in control of the risks that are part of the job,” adds Gliemann. Gorm field Platform Supervisor Jesper Horne says that employees and contractors need to know the hazards that exist in the workplace to stay safe. “If you don’t think you’re vulnerable, it’s difficult to see the point in identifying risks. We want to make workers aware of the potential risks associated with their work,” he explains. Horne argues that identifying risk is a “learning experience – the more knowledge you have, the better you are at it”. But he also points to a paradox: “People with less experience are prone to ask questions that seem obvious but still need answering. In tool box talks before shifts start I like to have a mix of experienced and inexperienced people, which makes for robust risk identification.” Targeting the smaller hazards
In the Gorm field there have been few serious safety incidents, which Horne attributes
to thorough risk assessment. There are, however, many minor incidents that typically fall into the “slips, trips and falls” category. In 2015, on Maersk Oil’s platforms across the Danish North Sea, Maersk Oil is targeting smaller hazards and extending tool box talks to cover all offshore jobs. “We want to see a deeper discussion of safety and risk at tool box talks,” explains Horne. “We’ve nearly doubled our crew on Gorm and a large number are from normal construction sites, which often don’t have the same safety culture as the offshore oil and gas industry. We have to get these guys to buy into our culture.” Beefing up risk assessment
In March 2014 Maersk Oil launched a new risk assessment tool, Safe Job Analysis, and a revised work permit system. At the end of the year, a series of audits examined whether the two procedures were being carried out effectively. “Safe Job Analysis was developed to analyse risk consistently across our installations,” explains Gliemann. “In 2015, we aim to have both this and the revised work permit system embedded in the organisation offshore.” A new e-learning programme will provide further guidance for the employees.
Safety commitment 4 I consider the risks involved before and during any job Understanding the associated risks prior to and during all tasks. Applying the Maersk value of constant care Sharing understanding of the identified hazards and risks through tool box talks and other forms of communication Constantly reassessing the risks during the task. Always looking for changes or emerging hazards Recognising and communicating any residual risks that remain at the completion of the job
I take responsibility for the safety and wellbeing of myself and my colleagues
HSE Programme 2015
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Responsibility Taking personal responsibility for safety and setting a good example to colleagues are positive behaviours that can go a long way to keeping people safe in the workplace.
Søren H. H. Gregersen is pleased with his department’s safety performance. “In Well Services we have now gone more than 1,000 days without having a lost time incident, but that doesn’t mean we’re complacent,” he says.
the design and drilling process have to be robust,” he says. “I have worked in mature fields as well, but it doesn’t matter what type of rig you are on – the focus on safety is always the same because people can still get hurt.”
The Head of Well Services believes that “responsibility for safety starts onshore. Even though an incident may happen at a remote distance, the way we plan the work onshore has a huge effect on how it is carried out. We are co-responsible.”
”Working on the rig, I have a front row seat if something goes wrong. It is my commitment to the crew to take responsibility and make their work safe, and I reinforce this message at safety and pre-job meetings,” he adds.
Harzardous offshore work
Spreading the safety message
Gregersen says that “safety is embedded in all our programmes”, reflecting the ever-present hazards of the work. “We have people working on the parts of the offshore facilities with most risk, such as the well-head platform. They must have the right safety competencies and attitude,” he adds.
Neumann takes his responsibility for safety seriously, coaching his colleagues daily about safe working practices. Currently, he is helping an influx of new workers assimilate to the Maersk Oil way of working. “We have to instil in them the idea of doing a job in the right way, every time, setting a good, safe example. And we have to do this continuously. I can preach good safety all day long, but if I demonstrate one bad habit then I’ve lost credibility,” he says.
2015 will bring increased levels of activity for Well Services. “The challenge for us will be to engage the new employees and contracted service personnel, encouraging them to become proactive and take responsibility for safety,” says Gregersen. Rig Supervisor Boris Neumann is based on Noble Sam Turner, a brand new drilling rig carrying out exploration work. “We’re dealing with unknown reservoirs and formations, which means the precautions taken during
“It is up to the experienced supervisors offshore to coach these new people,” Neumann continues. “Part of this involves explaining why we have such tough safety procedures in place – we have them for a reason and the reason is written in blood. Learning from past accidents is very important.”
Safety commitment 5 I take responsibility for the safety and wellbeing of myself and my colleagues Being a safety role model, all day, every day, wherever you are working Being a safety leader regardless of your role. Taking responsibility and taking charge if safety is compromised Being responsible and accountable for safety at all times through actions, behaviours, decisions and communications Being a team player. Applying the Maersk value of “Our People”
HSE Programme 2015
Committed to safety Two Maersk Oil employees – Johnny Obbekjer and Jimmy Wienecke – are demonstrating their personal commitment to safety by serving as Safety Representatives on their platforms in the Danish North Sea. Both give full backing to the company’s five global safety commitments, which they see as the basis for Incident-Free working.
The duo are experienced offshore workers in the oil and gas industry. Obbekjer, a Maintenance Technician on the Dan F platform who spends much of his time working on cranes, has been at Maersk Oil since 2009. Wienecke has worked on Halfdan for almost eight years, first as a contractor but for the past year as a Maersk Oil employee. He is a Roustabout, whose duties include assisting helicopters land on the platform, cleaning, and packing and unpacking containers from boats. Safety is paramount offshore
Their jobs illustrate some of the potential risks of working offshore. “If I don’t do my work on a crane safely, it could have consequence for my colleagues. We have to keep safety at the front of our minds,” says Obbekjer. The risks of working with helicopters and boats, particularly in poor weather are
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“We are moving in the right direction, there’s a real will to improve safety on the platform, and there is still work to be done,” concludes Wienecke.
obvious. “If we make a wrong decision about, say, the direction of the wind when the helicopter lands on the helideck, there could be safety consequences. We have to be aware at all times that we are vulnerable,” says Wienecke. Looking after the workforce
As a Safety Representative for the Maintenance Group, Obbekjer represents some 50 people on the Dan F platform and, indirectly, 250 in total counting the people housed on the Atlantic Amsterdam accommodation rig. “I work with highly skilled people and it’s my job to keep them safe,” he says. Wienecke, who stood for election to the Halfdan Asset Safety Committee because, “I thought I could make a difference”, represents some 50 staff on Halfdan, as well as people from the Offshore Construction Group. “We know and trust
each other – and we understand the Maersk Oil safety culture,” he says. The Roustabout adds that the climate at Maersk Oil is receptive to safety. “The leadership of the company is really committed to safety, which makes a big difference as they need to steer us in the right and, one could say, safe direction,” says Wienecke. Making a commitment to safety
The two Safety Representatives are strong advocates of Maersk Oil’s five global safety commitments. “They are all critically important,” says Obbekjer. “Personally, the one that means the most to me is taking responsibility for myself and my colleagues’ safety and health. I am committed to taking care of the people working around me.” “We have to follow all five safety commitments – you can’t pick and choose. All the commitments are connected – for
example, if you don’t have a valid work permit, you are more vulnerable,” argues Wienecke. “As a Safety Representative I make everyone aware of the safety commitments. During the working day I take the time to speak to people about safety, finding out whether they are experiencing any problems,” says Wienecke, who also carries out a weekly check to ensure jobs have a valid work permit and attends tool box talks. “We are moving in the right direction, there’s a real will to improve safety on the platform, and there is still work to be done,” concludes Wienecke. “There’s always room for improvement – until we have zero accidents,” says Obbekjer, adding: “The five safety commitments are a very good tool to help us reach our aim of Incident-Free working.”
For further information, questions or comments on the HSE Programme please contact: Maersk Oil Esbjerg safety@maerskoil.com Tel 7545 1366 www.maerskoil.com