HIP Magazine Winter 2021 issue by SNG Publishing

WINTER 2021

THE ONLY MAGAZINE FOR PLUMBING & HEATING STUDENTS

#HIP L0Y21

WiFi Inside

+ + + + + + + + + +

SENIOR GRAPHIC DESIGNER: LEE OWEN design@sng-publishing.co.uk BUSINESS DEVELOPMENT MANAGER: PATRICK BLORE patrick.blore@sng-publishing.co.uk OPERATIONS MANAGER: EMILY HILTON emily.hilton@sng-publishing.co.uk

Welcome 2021!

MANAGING DIRECTOR: ZOË TANNER zoe.tanner@sng-publishing.co.uk

espite the challenges of the last 12 months fortunately the plumbing and heating industry has been extremely resilient, as it is an essential trade. Customers need fully working central heating systems and fresh water everyday which has kept us as busy as ever. Plumbing is a hugely rewarding career choice and it won’t be long until you’ve completed your qualification, so enjoy the journey.

TECHNICAL CONTRIBUTOR: Jerry Whiteley, CIPHE PRINTERS Stephens & George, Wales

GENERAL ENQUIRIES To subscribe to HIP Magazine call 0121 606 3016 or subscribe online at www.hip-magazine.co.uk

DISCLAIMER HIP Magazine is published by SNG Publishing Ltd (SNG). All content and artwork is © SNG Publishing Ltd or its contributors and SNG is a trade mark of SNG Publishing Ltd. No part of HIP Magazine may be copied, transmitted or published in any form or by any means without prior permission. Although SNG has made every effort to ensure the accuracy of this publication, it does not verify any claims or other information appearing in the advertisements contained in HIP Magazine. It therefore cannot accept any responsibility whatsoever for consequences that may arise from the content or artwork contained in HIP Magazine, including any errors or omissions or any opinions or advice given therein. This publication and its content is not a substitute for professional advice on a particular matter. Advertisements are accepted for publication in HIP Magazine only upon SNG Publishing Ltd standard terms of advertising.

A great way to improve your skills and boost your confidence is by entering competitions. If you haven’t entered the HIP Learner of the Year competition this year, then make sure you get involved and sign up for 2022! It’s free to enter and there are lots of great prizes to be won. Competitions are an important part of learning and will help keep you one step ahead of the game. The team here at HIP Magazine are one hundred percent committed to helping you get the most from your studies. We’re here to offer you inspiration, useful tips and advice and a window into the exciting world of plumbing. In the meantime, keep entering our monthly competitions. It’s free to enter and each month we give away £100's worth of tools and materials. We love to hear from you and see your work! Here's to 2021 being an awesome year for you!

Celia Matthews Editor

SEARCH FOR HIP MAGAZINE

EDITOR'S NOTE 02

H IP I WI NTE R 2 0 2 1 I E D I TO R ' S N OT E

FEATURES 05 Digital Column and #FixPix 06

HIP Learner of the Year 2021

08 HIP Learner of the Year 2021 Sponsors 10

Which van is right for you?

11 The Apprentice Voice 12

LE ARNER

What's in your toolbag?

OF THE YEAR

16 Water Treatment: Quick water treatment guide

2021

18 Water Treatment: JetFlush Rapid Step-By-Step

20 Growing online in 2020 23

Cleaner air for healthy living

25 HIP Spotify playlist 26

Plumber Profile: Carl Ladd

29 Spot the difference 31

Interview: Jade Curtin

34 Oil, LPG & Renewables: Get ahead of the competition

Oil, LPG & Renewables: The future of off-grid heating

38 Good news for plumbing students 41

Polypipe's Overlay Plus

45 Win a Rhino Pipetube Pro! 46

Let's talk mental health

47 20 Questions: Fiona Nadine 50

New home assistants

65 Learner of the Month Winners

EXERCISES 55 Water Treatment 57 Renewables 58 Underfloor Heating

Wordsearch: OIL

60 Anagram: LPG 62 Sanitaryware 63 Rainwater Systems 64

Hot Water

CONTENTS C ON T E N T S I WI NTE R 2021 I H IP

Carl Ladd

DIGITAL COLUMN

You can find the Foundation on Instagram at

@the_apprentice_foundation_ Get in touch with Carl and share your story.

Apprentices supporting apprentices is something we will always get behind. So when Level 2 plumbing apprentice Carl Ladd got in touch with us to tell us about The Apprentice Foundation, we were keen to hear more. Carl, a mature apprentice who re-trained after a serious hand injury, said: “I want to help the people who have managed to get a course through either government funding or other means but now can’t actually use the skills they’ve learnt as they progress.” Whether it’s helping others to source tools, PPE and other equipment, or to help full-time learners find apprenticeships, Carl wants to help those training in a variety of different trades to have the best chance possible of succeeding.

Carl is also the star of the IGTV series, ‘The Apprentice Diaries’ which we launched with him last year. You can check out the video series on our Instagram account, and follow Carl’s journey as an apprentice.

GET IN TOUCH!

FR It’ EEs !

4018 HIP AD 146x210 ftp 2021.qxp_Layout 1 14/01/2021 13:29 Page 1

Probably the most useful App on your phone!

Bespoke Invoice & Quoting Software

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Running continuously with fantastic prizes

Invoice and quoting software that takes Live Lounge the strain out of managing your business A live stream platform in which manufacturers broadcast live with Live Fault Finding product demos and Q&A sessions A community of plumbers working together to help each other

Thousands of Manuals

Showers, Pumps, Cylinders etc including backdated and obsolete ones

Digital Forms

Legionnaire risk assessments, job sheets and many more

Tool Box Section

Manufacturer contacts, video tutorials, water ppm calculators and more

Break Time

interact, share stories and work together

Horror & Talent Show Galleries

Monthly prize for best and worst ﬁnds

News

The latest newsroom content in real-time from key publications including PHAM News, Installer and PHPI

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THE SEARCH HAS BEGUN! LE ARNER OF THE YEAR

2021

WWW.HIP-MAGAZINE.CO.UK The search has begun for the 2021 HIP Learner of the Year. With a new name and a new format, weâ&#x20AC;&#x2122;re excited to announce the launch of the 2021 HIP Learner of the Year competition.

he HIP Learner of the Year 2021 competition gives the next generation of plumbers and heating engineers the chance to be recognised for their hard work and skills. This year we shook things up with a new name and format. We were confident the changes would create even more interest from talented learners across the UK, and you didnâ&#x20AC;&#x2122;t disappoint us. From colleges nationwide, students have been handpicked by their lecturers to take part in the competition, and show of their skills.

H IP I WI NTER 2 0 2 1 I LOY 2 0 2 1

PLATINUM SPONSOR Fernox Global Marketing Director Francine Wickham said: “Fernox is delighted to be the Platinum sponsor for HIP Learner of the Year 2021. Fernox has a long history of supporting education and training to promote best practice, and meet regulatory and efficiency requirements within the plumbing and heating industry.

The 2020 winner was Thomas J Thomas from Coleg Llandrillo, who said that anyone thinking of entering next year should ‘100% do it’. He added: “It’s an amazing thing to put on your CV – if I ever need to look for work in future, I can say I’ve done it and it’ll give me a step up. It definitely increases your technical skills and gives you a focus on being accurate to the point of complete precision. You have to be confident in what you do and not secondguess yourself.”

“The final was definitely a step up from the regional competition. Overall, it’s been brilliant!”

“In today’s challenging times, it is even more vital that this work continues so that the next generation of heating professionals are given the opportunity to develop their skills, be recognised for their achievements and be encouraged to pursue their chosen careers” The HIP Learner of the Year would not be possible without our amazing sponsors, all truly dedicated to supporting and nurturing the next generation of plumbing talent. A massive shout out to: Fernox, Worcester Bosch, DeWalt, Checkatrade, Kingspan, Graham The Plumbers’ Merchant, Triton, Wilo, WaterSafe, Pegler, Talon, Wednesbury Copper Tube, Snickers, Volkswagen Commercial Vehicles and the CIPHE. We can’t wait to share all the excitement of the competition with you, both on our digital platforms and in the summer edition of HIP Magazine. We wish all the competitors the very best of luck!

best of british Total peace of mind

made in the UK With our large Yorkshire manufacturing plant, you can always rely on Pegler for all your piping systems and solutions. 120 years of quality engineering, design and excellent service, guarantee your peace of mind, no matter what the political landscape. Pegler â&#x20AC;&#x201C; Reassuringly British.

for more information tel:

+44 (0) 1302 560 560

email: info@pegler.co.uk

www.pegler.co.uk

LE ARNER OF THE YEAR

2021

đ&#x;&#x2018;?

A MASSIVE SHOUT OUT TO OUR SPONSORS

Official Tool Sponsor

đ&#x;&#x2018;? Official Van Sponsor

WHICH VAN IS RIGHT FOR YOU?

It is more important than ever to stand out from the crowd and offer your customers something that others cannot. A key differentiator can be your choice of vehicle – not just for the professional image that it presents when you arrive, but also ensuring it is reliable so that you can turn up on time, every time.

> AFTERSALES SUPPORT

t may sound obvious but when choosing a van, you’ll need to think about what and who you need to carry, what your longest loads are and how much they weigh. > CHOOSING THE RIGHT VAN

Volkswagen Commercial Vehicles offers a diverse model range – from the compact Caddy, through to the best-selling Transporter to spacious Crafter panel vans. The vehicles are as dependable as ever, but are now more versatile, comfortable, and safer. Volkswagen Commercial Vehicles also offers a range of conversions plus racking and shelving options so you can store materials, equipment and tools safely and efficiently.

H IP I WI NTER 2 0 2 1 I V W

“Don’t separate buying your van from running it” > FUNDING YOUR VAN With the right vehicle chosen, the next question is financing. Volkswagen Commercial Vehicles Financial Services offers a comprehensive range of options. A finance expert is available at every Van Centre to guide you through the process, which is ideal when starting out on your own.

Don’t separate buying your van from running it. Taking out a service and maintenance contract when you purchase your van can be cost-effective, especially when rolled into a monthly payment, and means you don’t have to worry about regular servicing costs. Every Volkswagen van comes backed by Volkswagen Commercial Vehicles’ ‘Working With You’ promise. This provides businesses with aftersales support including extended opening hours, Mobile Servicing support and expertly-trained Volkswagen Commercial Vehicles technicians. All this is aimed at keeping your vehicle on the road, minimising downtime and allowing you to focus on your day job. For more information visit www.volkswagen-vans.co.uk

In this exciting new feature, The Apprentice Voice, we give you the chance to get your questions answered by industry experts. In this issue, we took questions from two learners, Carl (@the_apprentice_ plumber) and Alexx (@xgasgirlx).

@XGASGIRLX

@THE_APPRENTICE_PLUMBER

Why should boiler installers push big manufacturer warranties when it takes work away from us in the long run?

I’m concerned about the lack of industry backing for mature students entering the trade with family to support.

“Being able to offer a longer warranty gives customers peace of mind in the product and has a big influence on which boiler they choose. It can also boost their confidence in you as the installer. With boiler warranties now surpassing 10 years in many cases, this does not come without stipulations, the main one being for an annual service to be carried out each year. This offers an opportunity at the point of install to set-up a fixed price servicing plan with your customer, or at the very least to arrange follow up contact for that work to be carried out.”

“Making a career change is always a big step; making it into a field that requires significant retraining is even bigger. This means factoring in how to fund lifestyles and families whilst also funding training if you do not have an apprenticeship. However, the government is encouraging people to retrain and so it is worth remembering that Apprenticeships are not just for school leavers and young people. There is no upper age limit and if you’re over 16, living in England and not in full-time education, then you’re eligible to become an apprentice.”

Catherine Lawrence, Marketing Manager at Alpha Heating Innovation

Tim Sainty, Membership Director at CIPHE

Got a question for our industry experts? Get in touch and we will do our best to get your question answered! Send your question to editor@sng-publishing.co.uk

APPRENTICE VOICE T H E A PPRE N T I C E VOI C E I WI NTE R 2021 I H IP

WHAT’S IN YOUR TOOL BAG? THE BLONDE PLUMBER By the time she was just 15 years-old, Carly Steele, aka ‘The Blonde Plumber’ (which is also the name of her business), had already learnt how to bend copper tube and solder a joint! She says, ‘The plumbing industry has always been a big part of my life. My father has been working in the industry since he was 16 years-old and I decided to follow in his footsteps starting my apprenticeship at 16 too, hot from school.” After Carly completed her 4-year apprenticeship, she not only left college with her NVQ Levels 2 and 3 in Plumbing and Heating, but also completed all of her gas qualifications. Now at 32 yearsold, she mostly works as a heating engineer and thoroughly enjoys the work.

“16 years on and I’m still loving my career. I wouldn't change it for the world!”

the_blonde_plumber 12

H IP I WI NTER 2 0 2 1 I TO O L S

> ELECTRICAL SCREWDRIVERS

> VELOCITY BAG I’m a huge fan of Velocity. I use the rogue 5.0 as my ‘Service and Breakdown’ bag, and the 4.0 for all my hand tools. Also, I have the 1.5 Van Organiser, the 3.0. Open Tote, the Small Tote, 2 jackets and a really good tape measure!”

> WERA TORGUE SET My newest purchase is the Wera torque wrench. It’s slightly too large to use inside of boilers, but it’s really reliable and has loads of useful interchangeable bits.

> REGIN U GAUGE MANOMETER

> KANE 458 GAS ANALYSER

“My Knipex Pliers are by far my favourite tools at the moment”

> KNIPEX GRIPS My Knipex Pliers are by far my favourite tools at the moment. They have an incredibly strong grip, which is perfect for my job, and the cobra XS are just cute!

> SPECIAL HAMMER I love tools, the oldest tool I have is my hammer, which I’ve had since I was 18. It’s nothing special but it gets the job done and reminds me of how far I've come in my career.

TOOL S I WI NTE R 2021 I H IP

explained BS 7593:2019

The Fernox 5 step approach to professional compliance Step 1

Step 2

Step 3

Step 4

Step 5

the system

from sludge and rust

against debris and scale

system filter efficiency

water quality

Clean existing systems and pre-commission clean all new installs

Fit an inline filter to collect any circulating sludge and debris

Dose with a quality inhibitor for long-term protection

Empty the inline filter during the annual boiler service

Check inhibitor levels annually

www.fernox.com

QUICK WATER TREATMENT GUIDE Here, Richard Crisp, Head of Chemistry at Fernox, explains why using high quality chemical water treatment in combination with a system filter is so important. > WHAT THE REGULATIONS SAY To keep central heating systems working at their best, BS 7593:2019 recommends using chemical water treatment and in-line system filters together to clean, protect, guard, and maintain system efficiency. The Fernox product range makes compliance with the latest industry standards quick and easy. > HOW MUCH CHEMICAL? Dosing with a high-quality chemical water treatment like Fernox Protector F1 into a clean system will protect it against corrosion and limescale formation. For ease, every 500ml bottle or 400ml Express canister treats 130 litres, up to 16 radiators, or 250 sqm of underfloor heating.

“The Fernox product range makes compliance with the latest industry standards easy” > WHICH SYSTEM FILTER SHOULD YOU USE? To prevent any debris, sludge or limescale from causing lasting damage, BS 7593:2019 recommends installing an in-line system filter. For ease, opt for a sealed filter such as the TF1 Sigma Filter and TF1 Omega Filter - their sealed design makes removing debris mess-free, easier and quicker. Choosing products that are quick and easy to use will minimise time on site – and enable you to fit in more jobs across the week. It’s also important to choose high-quality products that you know will deliver top results, to boost customer satisfaction and increase your chance of being called back to complete regular work like the annual boiler service.

To find out more about Fernox visit: www.fernox.com

H IP I WI NTER 2 0 2 1 I WAT E R T RE AT M E N T

READY, SET, GO! Go further, earn more and sign up today. Weâ&#x20AC;&#x2122;ve supercharged our new Excelerate loyalty scheme, so you enjoy great benefits from the off. If you were already a member of our previous loyalty scheme, your points and registrations will automatically be transferred over to Excelerate. To celebrate the launch, youâ&#x20AC;&#x2122;ll earn double points* every time you register our Greenstar 8000 Style (until 31st March 2021) via your Excelerate account.

worcester-bosch.co.uk/excelerate *Terms and conditions apply.

DOUBLE POINTS!*

JETFLUSH

RAPID QUICK GUIDE ®

Follow this handy step-by-step guide for powerflushing with a JetFlush Rapid pump.

> STEP ONE

If system is vented, cap off the cold feed and expansion pipe.

> STEP FIVE

Start dumping. Adjust inlet water to ensure tank water level remains constant. Allow to run until dump water is clear.

> STEP TWO

Couple JetFlush Rapid pump into system. Connect dump, water inlet, and overflow hoses to JetFlush Rapid pump.

> STEP SIX

Set JetFlush Rapid into circulation mode, with full flow through whole system (all radiator valves open).

H IP I WI NTER 2 0 2 1 I WAT E R T RE AT M E N T

> STEP THREE

Open all radiator and lock-shield valves, and set zone valves to manual position, for full flow throughout system.

> STEP SEVEN

Pour Sentinel X800 Fast Acting Cleaner flushing chemical into JetFlush Rapid tank.

> STEP FOUR

Switch on JetFlush Rapid pump, and circulate for 10 minutes, reversing flow regularly.

> STEP EIGHT

If possible, switch on boiler to heat water to 50°C. Don’t leave boiler firing continuously.

> STEP NINE

Continue circulation through wide open system for 15 minutes, reversing flow regularly.

> STEP THIRTEEN

Operate flow reverser and appropriate valves to dump with water flow in opposite direction, until water runs clear.

> STEP TEN

Shut off all radiator valves except for one radiator. Allow full flow through this one radiator for 5 minutes, reversing flow regularly.

> STEP FOURTEEN

Open up previous radiator, and dump on that until water runs clear. Work around system in reverse, dumping through each individual radiator in turn.

> STEP ELEVEN

Shut off first radiator, and move to second. Work around system, putting full flow through each radiator in turn.

> STEP FIFTEEN

Restore circulation through JetFlush Rapid pump and complete heating system (all radiator valves open).

> STEP TWELVE

After circulating through last radiator, switch to dumping on that one radiator, until water runs clear.

> STEP SIXTEEN

Commence final dump procedure, with all radiators wide open. Allow to run until dump water is clear.

â&#x20AC;&#x153;Effective, easy cleaning for dirty heating systemsâ&#x20AC;?

> STEP SEVENTEEN

Test that dump water is neutral, with pH paper, and add Sentinel X100 Inhibitor to JetFlush Rapid tank.

> STEP EIGHTEEN

Circulate for 10 minutes before disconnecting JetFlush Rapid, restoring system to normal operation, and bleeding radiators.

For more details visit www.sentinelprotects.com WAT E R T RE AT M E N T I WI NTE R 2021 I H IP

GROWING ONLINE IN 2021

The importance of maintaining a strong online presence is now greater than ever for tradespeople, to attract new work. That is why at Graham Plumbers’ Merchant, we want to make sure you are getting the most from your own online offering, by providing these three top tips. > CLIENT TESTIMONIALS

Most people will read online reviews during their decision-making process. As such, it is important that you are taking the time to ask customers for reviews and clearly documenting them across your online platforms. Online reviews create social proof – evidence that you are active and engaging with customers, helping to increase consumer confidence and secure new work.

> STREAMLINE ACTIVITY ONLINE

Online tools can be a great way to alleviate some of the tiresome day-to-day paperwork that comes with running a business. With our Graham App, which is available for download from the App Store, installers can keep a digital record of all jobs and invoicing, in line with the government’s Making Tax Digital initiative. The handy solution also allows users to easily browse our product catalogue from which they can add individual items and product details directly to a quote, purchase order or invoice.

> PRICING SCHEMES PAY OFF

H IP I WI NTER 2 0 2 1 I G R AH AM

Some installers don’t like to reference their prices online, but some customers will only hire a tradesperson if they know how much it will cost. Whether it is a pricing scheme, or a quote generator, providing the end client with an estimate for your services is a great way to remove doubts from the selection process and attract more work. Visit www.grahamplumbersapp.com to log in or to download the mobile version of the Graham App.

h s i B h s a B h s o B

duc o r p n of o i t u sol e c s. i t m c e a t r s p g sy est n b i t e a t ple r he Com rvices fo e and s

Ensure heating systems are given lifetime protection, simply get in touch with us and find out more:

www.sentinelprotects.com/uk/training

WITH Y U ALL THE WAY...

A series of E-learning courses, online calculation tools, How-to videos and installation guides are some of the many ways Hep2O can provide support for students and apprentices. Plus, with a rating of 9 out of 10 for quality and a 50-year guarantee, it’s no wonder installers can feel confident of doing a great job every time with Hep2O. For added assurance, Hep2O also features In4Sure™ secure jointing technology for a perfect push-fit. It’s compatible with copper and the coiled pipe stays flat, which makes every job quick and easy, but don’t take our word for it, try it yourself and request your free test pack now from:

www.hep2o.co.uk

CLEANER AIR FOR HEALTHY LIVING A common problem with many conventional waste traps is that they sometimes fail, resulting in loss of the water seal, gurgling and foul smells. As a dry-sealing valve that utilises a purpose designed membrane, HepvO offers a reliable alternative and prevents sewer gas entering the living space.

> HOW IT WORKS HepVO Sanitary Waste Valve provides a constant seal, which is maintained under all normal operating conditions. The self-sealing valve opens under the water pressure of a fixture emptying, and closes after the fixture has discharged, to form a tight seal. With this airtight seal between living spaces and drainage systems, HepVO ensures cleaner and healthier breathing air.

> VAST APPLICATIONS HepVO can be a much more effective alternative to traditional waste traps on any waste appliance. It can be used on any type of sanitary system, such as primary ventilated systems (single stack) and secondary ventilated systems, stub stacks, and where appliances connect to a gully. > VERSATILITY

For more information on specific application areas, please refer to the WRc information leaflets, available to download from www.wavin.co.uk

Itâ&#x20AC;&#x2122;s sleek design and ability to install vertically or horizontally delivers space saving opportunities, offering both time and cost savings. Ideal for slimline pedestals and under kitchen sinks, where space is limited.

Develop your knowledge and keep up-to-date with Wavinâ&#x20AC;&#x2122;s range of CPD presentations and online e-learning modules. To book a CPD course visit: cpd.wavin.co.uk and to check out online training modules available, visit: myportal.wavin.co.uk C L E A N E R A I R I WI NTE R 2021 I H IP

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P P P

PLAYLIST

Stuckyou onshould what you to your Stuck on what addshould to youradd on-site playlist? HIP on-site playlist? HIP took over Instagram took over Instagram to ask tradies what their favourite askis.tradies what their favourite on-site to tune You can check out the full onplaylist by site tune is. You can check out the full scanning the Spotify code below! playlist by scanning the QR code! 1 Queens of the Stone Age No one knows (@bigwipes)

2 Kings of Leon Red Morning light (@a.m_pipe_solutions_ltd_)

3 Eminem Lose yourself (@bradwell_heating_solutions)

4 Bay City Rollers Shang-a-lang (@rdmills88)

5 Def Leppard Pour some sugar on me (@rdmills88)

6 Tom Petty American girl (@rdmills88)

7 The Prodigy Breathe (@mr_fireplace)

8 The Streets

PLAYLIST PLAYLIST PLAYLIST Has it come to this (@mr_fireplace)

9 AC/DC

Anything (@fergus77)

10 Rush

Working man (@the_blonde_plumber)

11 Kyan

What is it about men (@the24hrplumber)

12 Metallica

All nightmare long (@the24hrplumber)

13 Oasis

Anything (@cr_plumbing)

14 Chase & Status

All goes wrong (@the_apprentice_plumber)

15 Avicii

Levels (@olliebeaman)

Scan the Spotify code.

PLUMBER PROFILE:

CARL LADD

You might recognise Carl Ladd, aka the_apprentice_ plumber, from our IGTV Apprentice Diaries series, where we follow him through his plumbing journey as an apprentice. Carl retrained as a plumber after a serious hand injury and is currently studying his Level 2. He has a huge passion for helping anyone interested in starting a career in the plumbing industry.

H IP I WI NTER 2 0 2 1 I PLUM B E R PRO F IL E

HIP Magazine: What made you take up a career in plumbing?

HIP: What made you want to start doing the vlogs for HIP Magazine?

Carl Ladd: I always wanted to be a plumber but due to an injury with my hand I was terrified that I’d never be able to do manual work again. After rehab I realised that I’d still be able to use it, even though it’s a bit weak. I wasn’t going to let an injury stop me. I took a leap and it’s really paid off.

CL: Basically, there wasn’t much out there for students when I started. The reason behind creating the video diaries with HIP Magazine was to help other apprentices. I create videos that I know I would have found helpful when I first started. I’m really enjoying doing the videos. It’s not always that easy when you first start a trade so I wanted to be there to offer some guidance for anyone new to the trade.

HIP: What does a normal day look like for a Level 2 apprentice? CL: An average day usually involves first or second fix jobs. First fix will be drilling holes and installing pipe runs, which is often dusty and dirty. On second fix days, where the plastering has been done and the floor is finished, we’ll be fitting radiators and bathroom suites. No two weeks are the same, which makes the job really enjoyable and gives me a good allround view to the plumbing world. It’s very varied and exciting.

HIP: Tell us what your Foundation page is about? CL: I set up The Apprentice Foundation, to help support anyone starting out in the trade. I help source tools, PPE and other equipment for apprentices and help full-time learners find apprenticeships, giving them the best possible chance of succeeding.

HIP: What’s the worst thing you’ve ever seen on site?

HIP: What tools can't you live without?

CL: The way people use our drains! I had a basin swap to do. When I pulled the trap out, it splashed in my face, and it definitely wasn’t water!

CL: My Knipex Cobra 180s. They're small, but they pack a punch! And my impact driver. Can't live without them.

HIP: In addition to plumbing skills, what other skills do you think apprentices need? CL: Definitely communication, but that comes with time. The more you interact with people, the easier it will be. You’ll learn not to take what people say to heart. Another key skill you need as an apprentice is selfmotivation. You’ll often be working on your own so you need to be motivated. Finally, planning! Planning is key, always stay ahead. HIP: Are there any industryrelated influencers that you would recommend following? CL: Keith has helped me from day one (@harrisonofburwellltd) and Ian from @IRBHeating. His daily stories are always great viewing. Andy from I_love_plumbing and Carly, the_blonde_plumber. It's just real life footage within the trade that I personally love to see and I feel anyone else starting out should see too.

the_apprentice_plumber

“You’ll often be working on your own so you need to be motivated”

PLU M BE R PROF I L E I WI NTE R 2021 I H IP

#FIXPIX

Everyone loves a good pipe pic. If you’ve worked on something epic, make sure you take a photo and tag us on social mediaTRAINING DIRECTORY with #FixPix so that you can get the recognition you deserve! Wieland Electric

Mikrofill Systems Ltd

Course: The future of modular services

Course: The filling of commercial heating & chilled water systems This presentation covers both historical and modern methods of filling and accommodating expansion in hydronic systems. In addition the CPD touches on the regulations for backflow prevention on commercial LPHW/CHW systems.

A CIBSE approved course of 1 hour, 30 mins. The timeline of prefabricated wiring from the early adopters, to the current time and cutting edge designs. Second generation systems and the reasons for their evolution. Considerations when utilising faster, safer, smarter, more reliable methods of installation and the reasons to reduce time, cost and programme. The latest standard IEC61535 covering the new legislation for modular services in addition to associated standards to be considered. Assessment of good practice and understanding the typical benefits experienced by the client, consulting engineer, main and sub-contractors. For more information go to www.wielandmetalynx.co.uk

Email: info@mikrofill.com Telephone: 03452 606020

Email: training.uk@wieland-electric.com Telephone: 01483 531213

Nortek Global HVAC UK

Xylem Water Solutions UK

Course: CPD Modules

Course: FREE CPD modules for the building services market

Nortek Global HVAC (UK) Ltd has launched a range of Continuing Professional Development (CPD) courses on best practice for heating systems aimed at industry professionals including specifiers and building consultants. As a leading manufacturer of total integrated heating, ventilation and cooling solutions within a diverse range of industrial market sectors, experts from Nortek are available to visit your offices to deliver the CPS accredited courses, which count towards annual CPD points requirements. To book a Nortek lunch and learn session please see details below:

Xylem’s FREE CPD courses: One hour seminars or bespoke training courses in your own business premises or at our Axminster Xylem Learning Centre: Variable Speed Drives - Learn how installation of VSDs can deliver energy savings and how to avoid over-sizing. Packaged Pumping Stations - Prefabricated packaged pumping stations and pumps for wastewater applications. Variable Speed Cold Water Boosting - Multipump variable speed booster sets for clean water boosting applications in Building Services. Email: traininguk@xyleminc.com Telephone: 01297 630 230

Email: cpd@nortek.com Telephone: 01384 489700

HIPMagazineUK

Parker Hannifin

Xylem Water Solutions UK

Course: Compressed Air Distribution – Efficient Design with Modular Pipe Systems

Course: FREE Lunch & Learn seminars tailored to suit your training needs

Certified CIBSE CPD Course Provider, Parker Hannifin offers training on the basics of compressed air distribution and factors to consider when designing an efficient modular pipe system. Subjects include: • The role of a compressed air distribution system: Selecting a piping system; Traditional vs modular • Materials & technologies: The value of designing a compressed air system; Leakage; Pressure Loss ; Air Quality; Energy Efficiency / Savings Training will last approximately 1 hour and take place at a mutually convenient location. Email cpd.uk@parker.com Telephone: 07393 466674

Xylem’s FREE Lunch & Learn sessions can be delivered in your own business premises at a time to suit your business needs. Our experts can deliver tailored seminars to suit your training needs around broad topics including: • Packaged Pumping Stations • Clean water applications and systems • Treatment applications/systems • Clean water boosting • Dewatering applications • HVAC • Instrumentation, controls and • Wastewater applications and systems automation

Arrow Valves Ltd

As manufacturers of backflow prevention devices, we have a thorough understanding of the Current Water Regulations Email: traininguk@xyleminc.com Telephone:Industry 0115 940 7368 is interpreting them. We and how the Water Supply are always keen to share our expert knowledge and product innovation - our technical Seminars on the subject of Swegon Management ArrowCPD Valves Ltd DOES COPYAir NEED TO Course: No Smoke Without Fire: the Water Regulations Course: A fresh lookthese at the Water explore how can affect system BE UPDATED?? Understanding Fire Dampers Regulations design and provide delegates with an insight in selecting This session, available as an in-person seminar or webinar, outlines the As manufacturers of backflow prevention devices, we have a thorough need to understand and comply with tested methods when selecting, understanding of the Current Water Regulations and how the Water appropriate backflowSupply prevention devices. We can deliver theour installing and using fire and fire/smoke dampers. Attendees are Industry is interpreting them. As we are always keen to share educated in damper design, selection, installation, testing, analysis and expert knowledge and product innovation - Our technical CPD Seminars CPD at your works, or we run various days at our offices. performance. It aims to highlight and clarify the differences between fire on the subject of the Water Regulations explores how these can affect

Course: A fresh look at the Water Regulations BES HIP cat ad W210xH74mm 20 FREE.pdf

and fire/smoke dampers. The seminar stresses the critical responsibility of all parties involved in the overall sequence from system specification through to compliant installation. Emphasis is placed on the need for all parties to work as a team in order to achieve this goal.

system design and provides delegates with an insight in selecting appropriate backflow prevention devices. We can deliver the CPD at your works, or we run various days at our offices.

Email: sales@swegonair.co.uk Telephone: 01746 761921

Email: sophie@arrowvalves.co.uk

30/06/2020

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Email: marketing@arrowvalves.co.uk Telephone: 01442 823123 Telephone: 01442 823123

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SPOT THE DIFFERENCE

Spot the seven differences between these two photos of a HIP Learner of the Year competitor hard at work.

Go to hip-magazine.co.uk to download exercise answers for free

SP OT T H E DI F F E RE N C E I WI NTE R 2021 I H IP

Every Tuesday at 12 noon, one of the Baxi trainers shares their top tips and advice on social media. And, at no more than a minute long, even the busiest students can find time to watch. So, for nuggets of boiler wisdom, follow Baxi.

To subscribe head to youtube.com/baxiboilers

baxi.co.uk

INTERVIEW WITH JADE

THE PLUMBER Ever wondered what it’s like to be a young mum of two boys and work your way up as a female in a male dominated industry? Jade Curtin, better known as @jade_theplumber, has recently qualified as a plumber and is now working as a gas trainee to further her career and support her children.

HIP Magazine: What made you want to get into plumbing? Jade Curtin: I did Level 1 when I was 16 and loved every minute of it, but I couldn’t find anyone to take me on as an apprentice. When my two boys came along I wanted to be able to teach them a trade, so I pushed myself to get back into it! HIP: What is your favourite job to carry out and why? JC: My favourite job is a tap change. Boring I know! Ha ha! It used to take me 3 hours and now I can do a tap change in under an hour, which gives me a great sense of achievement. HIP: What is your least favourite job to carry out and why? JC: My least favourite job is kitchen waste changes and repairs. I don’t think I will ever get used to that smell! HIP: Have you faced any challenges being a woman in a male dominated industry? JC: Yes, I have faced many challenges being a female. Sexism, stereotyping, even people doubting that I can do the job! But it makes me more determined.

HIP: On the flip side, have you noticed any advantages of being a female plumber? JC: I wouldn’t say I’ve noticed any advantages being a female plumber but I would say some elderly customers have said they feel more at ease. HIP: What advice would you give to other women thinking of starting a career in plumbing? JC: Just go for it! You won’t regret it. HIP: What has been your proudest achievement in your career so far? JC: My proudest achievement has got to be qualifying as a plumber and following my dream. It was a long road and I didn’t think I would get there. Now I’m training in gas and it’s amazing. HIP: What keeps you motivated? JC: My children, of course, keep me motivated. Also, knowing you can only go higher in this trade. The sky is the limit! HIP: What are your next steps in your career? JC: My next steps are to get Gas Safe and get a van!

@jade_theplumber

HIP: What is the best thing about the plumbing industry? JC: The best thing is that you learn something new every day! You also get to meet and greet lots of people and the feeling when a customer is super happy is one in a million! HIP: What has helped you learn and become better at plumbing jobs? JC: It’s all down to the people that have helped me and given me work. They all helped me to learn in the trade. Also, YouTube! There are some great tutorials for when you don’t understand a subject.

QUICK FIRE QUESTIONS :

Favourite item in your toolbag?

Spanner - It’s got me out of a lot of mess!

What is your go-to lunch on a long shift?

Ploughman’s

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GET AHEAD OF THE COMPETITION! In 2019, the UK took the bold step of being amongst the first countries in the developed world to put into law our ambition to wipe out our contribution to climate change by 2050. > WHAT DOES THIS MEAN FOR YOU? Heating of homes and businesses by fossil fuels, such as natural gas or oil make around a 15% contribution to the carbon emissions of the UK. The Government has recently committed to a fast pace of change from using natural gas boilers to alternatives.

> THE THREE FRONT RUNNERS CURRENTLY ARE:

01 02

Use of hydrogen instead of natural gas as it is carbon free

District heat networks that use a single heat source for multiple properties, increasing fuel efficiency

Electrification of energy, installing heat pumps that draw warmth from the surrounding environment

Natural gas will be banned in new builds in 2025. This had highlighted a huge need for training to upskill the plumbing and heating industry workforce and new entrants to meet the demand. At present around 28,000 heat pumps are installed each year. The target by 2050 is that this will have increased to 600,000, making this an incredibly exciting time to be starting a career in this industry. With key partners, the CIPHE is developing the industry standard to become a â&#x20AC;&#x2DC;Low Carbon Installerâ&#x20AC;&#x2122;, with the requirement to hold a subsequent low carbon licence. Anyone installing heating systems will need this level of knowledge before they can install a system in the very near future. Now is a great time to get ahead of the competition.

DID YOU KNOW? CURRENTLY, AROUND 28,000 HEAT PUMPS ARE INSTALLED EACH YEAR. THE TARGET IS 600,000 BY 2050!

For more information about the CIPHE and membership visit: www.ciphe.org.uk or call 01708 463116 .

Martyn Bridges, Director of Technical Communication and Product Management for Worcester Bosch, gives a debrief of the future of off-grid heating > THE 10-POINT PLAN There is a lot of discussion around which heating technology and fuel types will be available in the future and which will be phased out on the road to net zero 2050. The latest announcement was the Prime Minister’s 10-point plan for a green industrial revolution, which saw mention of hydrogen gas and heat pumps among a number of investments outside of the heating sector.

“OFTEC believe that this could cut carbon emissions by over 90%”

> ELECTRIC HEAT PUMPS However, for those who live in homes not connected to the gas grid, it is a shame to see no mention of biofuels or bio-oil. Instead the intention from government seems to be replacing their heating systems with electric heat pumps.

> THE COST In a recent study the Department of Business, Energy and Industrial Strategy (BEIS) estimated that upgrading a home to a good enough standard for a heat pump to run effectively would come with a price tag of between £12,300 and £18,900 on average. A huge sum which many may not be able to afford.

> A BETTER ALTERNATIVE A possible solution would be to invest in changing the fuel for the existing oil boilers many of these properties have. Tests and trials have already begun around a new liquid fuel. Hydrotreated Vegetable Oil, as it is called, can be a good alternative to oil in heating – with very minor

changes needed to the current system. OFTEC believe that this could cut carbon emissions by over 90% whilst also reducing those possible high costs for off-gas homeowners! The 10-point plan from the Prime Minister is just the start however, so we are hopeful that biofuel will still find its place in the future.

For more information about Worcester Bosch, visit www.worcester-bosch.co.uk/professional RE N E WABL E S I WI NTE R 2021 I H IP

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Discover Alpha’s full range of heating solutions at www.alpha-innovation.co.uk

GOOD NEWS FOR PLUMBING STUDENTS

To keep ahead of the game and top up your learning, there is now an online resource available to all plumbing students, from Grant UK.

“Grant UK can certify renewable installations for MCS accreditation”

s the UK works towards a Net Zero Carbon future, households will increasingly move away from traditional heating solutions to embrace green technologies like air source heat pumps. You can join Grant UK’s eLearning Academy for free and learn about heat pumps, how they work and how to install them.

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> GOOD NEWS FOR COLLEGES

> CERTIFY INSTALLATIONS

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The exciting news for those at college is that there is a selection of free content on the eLearning Academy. For those who want to go further, there are on-demand courses that can be paused so that candidates can fit training around their work schedule, returning and resuming the course at the point they left.

The eLearning courses focus on Grant products and services including renewable and hybrid technologies, heat emitters and schemes like G-Cert. This is a scheme through which Grant UK can certify renewable installations for MCS accreditation on behalf of the installer.

Those wishing to enrol for eLearning courses will need to set up an account by visiting www.grantelearning.com, entering the enrolment key GUKPR0820 and confirming their company details. Delegates will then be able to view the available training.

> ABOUT GRANT UK Grant UK has been designing and manufacturing reliable and easy to install heating products for over four decades. For more information, visit www.grantuk.com/professional/training.

GR A N T U K I WI NTE R 2021 I H IP

POLYPIPE'S ™

OVERLAY PLUS The new Overlay Plus boards are taking the market by storm! The boards make laying underfloor heating systems easier for installers. Here are the key benefits and a quick installation overview. > KEY BENEFITS > The Overlay™ Plus boards are eight times lighter than the industry standard gypsumbased boards, weighing just 1.2kg compared to the standard 10kg

HOW TO INSTALL THE SYSTEM > STEP ONE

Ensure the substrate is level and free from any deflection, as it is essential that the panels are fixed flat and exhibit no movement once in place. Screws and rebated washers can be used to ensure stability.

> They are larger in area and, thanks to a unique design, the panels have been shown to increase system performance by 10% > The boards can be used on new-builds, refurbishments or extensions > The boards are robust and leave a reliable finish > Power tools are not needed during installation – a Stanley knife is enough to cut the flooring to shape > Faster and tidier installation with less dust produced > The tiles can be fitted directly on top of the boards

> STEP TWO

In a standard installation, 12 fixings per panel should be aligned as 4 fixings down one long side of the board, about 2cm in from the edge, with another row of 4 fixings down the middle section, and 4 fixings on the second long side.

bed of flexible tile adhesive. The panels should then be firmly pressed down and any foot traffic should be avoided until the panels are suitably bonded to the substrate.

If an adhesive is chosen to fix the system to the floor, a notched trowel should be used to cover either the floor or the panel with a continuous > STEP THREE

Once the floor panels are set in place, the hydronic underfloor heating system can be installed into the Overlay™ Plus boards.

For further information, visit www.polypipe.com H OW TO I WI NTE R 2021 I H IP

CORDED POWER – CORDLESS FREEDOM Work is easier without an electric cable holding you back, but are cordless tools strong enough for every task? What about the really tough jobs that need large angle grinders, saws or rotary hammers, for example? Thanks to BITURBO, described by Bosch Professional as its most innovative and powerful range of 18V battery-powered tools ever, cordless convenience now goes much further. Their revolutionary technology brings you the same power and performance as corded tools rated up to 1800W.

Feel the Extreme BITURBO tools will turbocharge your working life and give you a sensation of extreme power. They achieve that by combining two key elements: a high-performance brushless motor and the highpowered Bosch ProCORE18V Professional Battery System. These two parts have been engineered to work perfectly together and maximise each other’s performance.

Brushes in traditional DC motors wear out, need regular replacement, produce damaging friction, generate excess heat and reduce energy efficiency and power. Brushless motors are much more efficient and powerful, run longer per charge and have up to twice the lifespan. BITURBO motors boost power even further with their maximised airflow, which reduces resistance, and their highstrength neodymium magnets.

A New Dimension of Power For maximum effect, the BITURBO motor is paired with an 8Ah or 12Ah ProCORE18V battery. Designed to drive and maintain the higher currents needed for power-hungry applications, these advanced batteries feature Bosch’s COOLPACK 2.0 technology. This uses intelligent heat management to optimise efficiency, for greater power and runtime, while extending battery life by preventing damage from overheating. Meanwhile, the BITURBO motor makes full use of ProCORE18V’s potential. A tool powered by one highly compact, lightweight ProCORE18V battery can match some competitors using two batteries.

Ultimate Performance. Maximum Freedom. BITURBO 18V tools and ProCORE18V batteries are part of the 100% compatible Bosch Professional 18V Flexible Power System. Any Bosch Professional 18V tool, battery or charger in your kit can be used with any other, although BITURBO and ProCORE18V will always work best when teamed together. This system’s multiple options include the world’s fastest 18V charger – the Bosch GAL 18V-160 C Professional. Capable, for instance, of charging an 8.0Ah ProcCORE18V battery from 0 to 80% in 32 minutes, it features Bluetooth connectivity and many other advances. GKT 18V-52 GC BITURBO Plunge Saw – Outstandingly compact with superior mobility and performance

The BITURBO Range Like all Bosch Professional products, BITURBO tools are built to a quality which will appeal especially to professionals who take a pride in their work and their equipment. Along with exceptional power, they promise lightweight design for easy handling and control. Bosch connectivity modules, allowing functions such as remote adjustment and data transmission, are typical of their high specifications, and most feature onboard interactive displays. They are also equipped to protect your health, with electronic safety systems like Kickback Control.

GBH 18V-36 C BITURBO Rotary Hammer – Leader in the SDS-max segment, with outstanding compactness and power Compared to normal products, BITURBO tools aren’t cheap – but they will certainly pay you back. You will immediately start saving time and energy, particularly on the most challenging jobs, and in the long run you will spend less on replacements thanks to extended tool and battery life. Visit https://www.bosch-professional.com/gb/en/ biturbo/ to find out more.

BITURBO tools combine a high-performance brushless motor with powerful ProCORE18V batteries to maximise power output and maintain a longer battery life per charge’

Pioneering for You

THE TRADE TRUSTS WILO 8 OUT OF 10 INSTALLERS CAN’T BE WRONG*

EFFICIENT SOLUTIONS FOR DOMESTIC HEATING, SECONDARY HOT WATER, DRAINAGE AND WASTEWATER As one of the world’s leading premium suppliers of pumps and pump systems, Wilo offers tailored products with high system efficiency and maximum energy saving, all whilst being simple to install and easy to maintain. DOMESTIC HEATING

Wilo-Yonos PICO

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For more information, please visit our website: www.wilo.com/gn/en or contact our sales team

T: 01283 523000 | E: sales.uk@wilo.com |

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*According to Customer Satisfaction Survey 2017, carried out by GIM Ltd on Wilo customer data - 87.7% of Residential installers & 83.6% of Commercial installers stated that they would recommend Wilo to their colleagues.

WIN A RHINO PIPETUBE PRO!

The Rhino PipeTube Pro is the latest redesign of Rhino’s bestselling pipe tube accessory. It features an optional PVC lining, alongside new features such as an O-ring seal to help reduce water entering the tube, a new powder coated paint finish and an integral locking system, making the lock harder to access.

> DID YOU KNOW? Without a PVC lining in your pipe carrier, a galvanic reaction between the inner walls of the tube with the materials stored inside can occur – especially if water enters the tube. This can leave a green coloured residue that can discolour your copper pipes. Through the addition of a PVC lining, Rhino’s PipeTube Pro creates a barrier, protecting the items stored inside from discolouration. Since its original launch in 2005, the Rhino PipeTube has been the pipe-carrying accessory of choice for heating and plumbing engineers around the globe, offering a safe and secure method of transporting copper pipe, plastic conduit and other lengthy materials on the van roof. > WHO ARE RHINO PRODUCTS? Rhino Products are Europe’s leading manufacturers of commercial vehicle accessories. With a range including roof racks, bars, pipe tubes and more, Rhino supply products of unrivalled quality for van users around the world.

To view the full range, visit www.rhinoproducts.co.uk

COMPETITION TIME! In this exclusive competition for HIP readers, we’re giving you the chance to win a 3m lined Rhino PipeTube Pro To enter, simply send an email to admin@sng-publishing.co.uk and put ‘RHINO WIN’ in the subject line. Good luck! Closing Date: 20th May T&C’s can be found by visiting hip-magazine.co.uk

RH I N O PRODU C T S I WI NTE R 2021 I H IP

LET'S TALK

MENTAL HEALTH!

In England, 1 in 8 men suffer from a form of mental health problem, yet men are significantly less likely than women to ever talk about their feelings and wellbeing. The stigma around men and mental health can lead to heartbreaking outcomes which is why it’s so important to face the issue.

> VALUE YOURSELF The way we treat and look at ourselves has a huge impact on how we feel. Low self esteem is all too common and often the result of comparing ourselves to others, especially on social media. While it will be difficult at the beginning, you have to start valuing yourself because in the end you are going to be with you for the rest of your life and you are pretty awesome, even if you don’t know it yourself. Learn to treat yourself with kindness and respect and avoid self-criticism. This is the first step towards a happier life and you want to be happy right?

> TAKE CARE OF YOUR BODY Small changes such as eating nutritious meals, drinking plenty of water and exercising have a huge positive impact on your mental health. Exercise helps to decrease depression and anxiety, it improves your mood and improves your immune system. That’s not to say you have to hit the gym 6 times a week, a short walk is enough!

> PROTECT YOUR MIND Surround yourself with people who uplift you and make you happy and avoid negativity. It’s an interesting fact that people who watch the news tend to be more depressed and worried about life than those who don’t watch the news! The news can be very good at feeding us doom and gloom, and so can social media. Be careful not to expose your mind to negativity as what you think is what you project.

H IP I WI NTER 2 0 2 1 I M E N TAL HE ALT H

Ten things you can do to improve your mental health, right now!

> HELP OTHERS Ever heard the saying “treat others how you want to be treated”? Well research has shown that when we offer kindness to others it releases serotonin in us. Serotonin is a key hormone that stabilises our mood, feelings of well-being, and happiness. So go out and do some random acts of kindness, it’ll pay off.

> PROGRAMME YOUR MIND If you struggle with negative thoughts, it’s important to understand how the mind works. Your thoughts are being fed to your subconscious mind and they can be influenced. When you were younger, they were influenced by your family, friends and the environment you grew up in. Those thoughts come back like a habit. So if you begin having more helpful, positive thoughts, they will soon feed into your subconscious mind and you will naturally have less negative thoughts and in turn begin to feel better.

> QUIET YOUR MIND Our minds work hard every day and just like our bodies, they need a rest! Give yourself some time away from scrolling, for a few minutes a day, put your phone away and try meditation or mindfulness. Try sitting in silence in a room on your own, with your eyes closed. Allow thoughts to come and go and listen to your breath. We are called human ‘beings’ for a reason. Not human ‘doings’! This will help you return to a more calm state.

> SET REALISTIC GOALS It’s good practice to make a list of goals so you have something to aim for and to look forward to achieving. Create a to-do list. This will make you feel better, as you will be taking things out of your mind and writing them down. When you check things off your to-do list, dopamine is released, the ‘feel good’ emotion. Start a to-do list today.

> CREATE A ROUTINE Lockdown has got a lot of us feeling down because we miss having a routine. According to a study by researchers at Tel Aviv University, repetitive routines are calming and help reduce anxiety. We can still have routines in lockdown, plan your day around making your bed, going on a walk or even watching a film. You will begin to feel more in control of your day and subsequently, your life.

> AVOID ALCOHOL AND DRUGS There’s no harm in having a drink here and there but relying on these substances can cause problems. Alcohol is a depressant and drugs are often followed by a ‘come down’ feeling. Instead, spend time with positive people, go for a run or read a book.

> ASK FOR HELP You should always feel free to ask for help. You are certainly not alone. Learn to accept help from other people who have been where you are before. Most people will be happy to help and because they’ve been in a similar situation to where you are now, they can offer you guidance and help to lead you out of those mental health struggles.

I hope you have found these suggestions helpful. If you are still struggling with mental health issues then there is always someone to talk to, like the Samaritans (available 24 hours). Call 116 123 to speak to a trained counsellor, confidentially, for free. M E N TA L H E A LT H I WI NTE R 2021 I H IP

What’s the biggest ur trade? misconception about yo in it. A be ’t ldn That women shou but it ts, se nd mi small minority of ! sts still exi

QUESTIONS Fiona Nadine is currently studying her Level 3 plumbing qualification and has an impressive following on Instagram. She also bagged one of our Learner of the Month awards. We put our 20 questions to her to find out more.

Most useful tool? My Knipex Pliers Wrench .

What would be your las t meal? Sunday roast.

k? Go to hot drin a. en ib R Hot

Favourite drink to have after a day on the job? This depends entirely on how the day's gone, we will say tea to avoid judgment!

What’s your pet peeve? Rude or unkind people. No need, and I’ve no time for them either!

Favourite part of the job/trad e? I love all aspect s of my job; ev ery day has its own ch allenges. Overc oming them is so rew arding.

If you could have one superpower what would it be? To breathe underwater.

Best place you’ve trave lled to? Finland.

Favourite ice cream fla vour? All the flavours! If I had to pick only one, banana.

s? Do you believe in alien are we t tha Yes! I can't believe nce. ste exi in the only form of life

Summer or Winter? !I Winter. The sun hates me 50 tor have to marinade in fac . or I burn to a crisp

What’s one thing on yo ur bucket list? One day, I would love to volunteer my time and help care for children in orphanages, in East Afr ica.

H IP I WINTE R 2 0 2 0 I 2 0 Q UE S T IO N S

Best film you’ ve ever watch ed? The Green Mile .

Most memorable custo mer you’ve ever worked for? The elderly man who pe rched on the end of his bed watch ing me change a toilet in his en -suite, who spent the entire time as king me what I was doing next!

ng What’s one popular thi ? nd sta n’t ca u that yo Crisps.

Go to meal deal? pineapple M&S Spicy bean wrap, thie. oo sm fingers and a

What’s one song you ca sing word for word? Gangsters Paradise.

If you could have dinner with one person who would it be? Jason Momoa. 5 courses please! @fionanadine87

What’s your favourite sp ort and team? Basket Ball and Lakers.

NEW HOME ASSISTANTS

Smart home technology is now in even higher demand, with many homeowners now spending much more time at home. In the last of our series on the topic, Natalie Bird, Category Manager at Graham Plumbers’ Merchant details the central role that Google Assistant can play in helping homeowners save energy, money and time.

any of us have spent a lot more time indoors this year, which has led to a significant rise in home improvement projects, such as upgrading to a smart home system.

“Google Nest users have saved over 50 billion kilowatts of energy”

> VOICE-ACTIVATION To function most effectively, a smart home system needs a reliable virtual assistant at its core. Google Assistant is a helpful voice-activated solution which can be used for simple tasks. With Google Nest speakers and displays such as Nest Mini and Nest Hub Max, you can quickly create to-do lists and get answers to everyday questions. You can even control your heating with your own voice!

> ENERGY SAVINGS Since it’s 2011 launch, Google Nest users have saved over 50 billion kilowatts of energy. That is enough electricity for every single person on the planet to have a cup of tea every day, for a whole year!

> COMPATIBILITY Google Assistant works with other brands too. This is especially helpful when building your customers a truly connected home, by integrating their previously bought smart products, such as light bulbs, smart plugs etc. > VIDEO DOORBELL FEED The live Nest Cam and Nest Hello video doorbell feed allows you to see who is at your front door by looking at the Nest display, without having to get up from your sofa. Find out more about Google Assistant, please visit: https://assistant.google.com/intl/en_uk/. Download the Graham Smart Technology Guide, visit: www.grahamdirect.co.uk/online-catalogues/.

H IP I WI NTE R 2 0 2 1 I S M AR T HO M E T EC HN O LO GY

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IN ASSOCIATION WITH

While most plumbers and heating engineers are fully qualified and do a great job, there are still some people out there who do a dreadful job - and the results can be disastrous. In association with Plumberparts, we bring you our regular gallery of horrors, showcasing shoddy showers, poor pipework and rubbish radiators.

cealed' ealed 'con A non-conc shower bar!

nothing! How to trap When you don't ha ve time to drill two hole s!

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have been a ver tall y custo mer

where t he mous e trap we nt!

wel mplained to Customer co rking! rail not wo

If youâ&#x20AC;&#x2122;ve come across a dodgy installation, send your pictures to us and they could be featured on this page!

You can email us at editor@sng-publishing.co.uk A big thank you to James at Plumberparts for supplying us with so many great photos. You can stay up-to-date on the Plumberparts website or YouTube channel, or on social through Instagram, Twitter and Facebook.

H A L L OF SH A M E I WI NTE R 2021 I H IP

CIPHE EXERCISES

Weâ&#x20AC;&#x2122;ve been lucky enough to collaborate with the Chartered Institute of Plumbing and Heating Engineering (CIPHE), who have provided these exercises to support your studies. With a membership of more than 7,500 industry workers, CIPHE is the professional body for the UK plumbing and heating industry. If you would like to know more about how one of CIPHEâ&#x20AC;&#x2122;s courses could help further your career, check out the website: www.ciphe.org.uk

WATER TREATMENT Try to answer the following multiple-choice questions.

Identify which safety document Q1 you would use in-conjunction with chemical usage.

Ans.

An in-line filter for central heating Q5 protection is part of which British Standard?

Health and Safety at work Act

BS EN 806 1-5

Data Sheet

BS EN 1212

Accident Book

BS EN 5656

RIDDOR

BS 7593:2019

The term â&#x20AC;&#x2DC;kettlingâ&#x20AC;&#x2122; relates to which Q2 appliance?

Ans.

Low temperature or underfloor heating Q6 circuits require water treatment to stop the build-up of which potential problem?

Kettle noise

Bacterial slimes

Boiler noise

Algae

Cylinder noise

Biofilms

Radiator noise

All of the above

Identify the neutral point of water on the pH scale

Ans.

How often should you check the inhibitor Q7 concentration levels in a central heating Ans. system?

Every 3 months

Every 6 months

Every 12 months

Every 24 months

How many times do you need to fill up a Q4 newly installed central heating system at Ans. commissioning stage?

Ans.

Identify the ferrous metals from the list below:

Brass

Wrought iron

Copper

Stainless steel

Ans.

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E X E RC I SE S I WI NTE R 2021 I H IP

PRODUCT SELECTOR APP app.stuart-turner.co.uk

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Bathroom designers and installers can specify the new look Showermate pumps in a wide range of situations with confidence. Delivered to you from the nations favourite shower pump manufacturer.*

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MONSOON

SHOWERMATE

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* Installer Opinion Poll 2020 in partnership with Installer Magazine – Stuart Turner voted “Preferred Shower pump Manufacturer”. See www.stuart-turner.co.uk/support/downloads/stuart-turner-showerpump-survey for further detail.

STUART

RENEWABLES Try to answer the following multiple-choice questions.

Q1 How does a heat pump transfer heat?

Ans.

A domestic rainwater harvesting system catches water from which area?

Extracts heat from one place to another

Paths

Circulates refrigerant through a cycle of evaporation and compression

Driveways

Roofs

A compressor pumps the refrigeration between low heat exchanger coils

Bottles

All of the above Q6

Air source heat pumps can extract heat from air, as low as which temperature?

150C

100C

â&#x20AC;&#x201C; 50C

â&#x20AC;&#x201C; 150C

Ans.

A rainwater harvesting system can supply Ans. fresh water to a home?

True

False

Identify the correct colour banding Q7 applied to labelling of rainwater harvesting pipework.

Ground source heat pumps use buried pipework. A drilled borehole can be used Q3 Ans. when space is tight. Identify the depth parameters for the borehole from the list. a

15 to 30 metres depth

30 to 60 metres depth

90 to 160 metres depth

100 to 200 metres depth

Ans.

Rainwater harvesting was first used in which era?

Blue

Green

Black

Yellow

Ans.

Correctly identify the fluid category for rainwater from the list below.

Fluid category 2

Fluid category 3

Neolithic age

Fluid category 4

Bronze age

Fluid category 5

Stone age

Victorian age

Ans.

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E X E RC I SE S I WI NTE R 2021 I H IP

UNDERFLOOR HEATING Try to answer the following multiple-choice questions.

In underfloor heating, heat transfer Q1 occurs in various forms. Choose which ones are correct from the list below: a

Convection

Radiation

Conduction

Screed absorption

Ans.

Which locations from the list below are wrong for a room thermostat?

In sunlight

Above a radiator

Behind a curtain

2m above floor level

Q6 The term curing time means to do what? Q2

A hydronic system primarily contains which substance?

Ans.

This is the time spent laying the coils

Hydrogen gas

This is the time spent mixing the water

H2O

This is the time to allow screed to dry out

Heating oil

Hydrometric solution

This is the time warming up a floor for the first time

From the list below, identify the Q3 advantages of underfloor heating. a

Sick building syndrome

Quality of indoor air

It occupies no wall space

No burn hazards

At what temperature should the mixing Q4 valve be set at, for pipe coils in a concrete floor?

Ans.

Hardwood flooring must go through a process called ‘conditioning’ before Q7 fixing. Identify what conditioning means from the list below. a

Left to dry and warm to room temperature

Painted on the back to stop damp

Cut and jointed in a special way

Finished to a high gloss

Q8 ‘Actuators’ are fitted to which pipe? a

Flow

Combined flow and return before the pump

450C

Return

550C

Main return

300C

380C

c d

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H IP I WI NTER 2 0 2 1 I E XE RC IS E S

Ans.

WORDSEARCH: OIL Can you find all the hidden words?

Oil

Tank

Burner

Filter

Fossil

Oftec

Carbon

Gauge

Kerosene

Flue

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E X E RC I SE S I WI NTE R 2021 I H IP

ANAGRAMS: (LPG) LIQUID PETROLEUM GAS Try to unscramble the words below and write your answers in the space provided.

ANAGRAM Q1

STOBLET

YACRHOBROND

PURRMEATTEE

LEGOURATR

SHOE

SUPERRES

ANSWER

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H IP I WI NTER 2 0 2 1 I E XE RC IS E S

LET’S MAKE BETTER HEATING SYSTEMS – TOGETHER GET THE RIGHT SOLUTION AND SUPPORT FOR ANY CHALLENGE

UPS3 15-50/65

ALPHA1 15-50/60

ALPHA3 15-50/60

Heating systems frequently face challenges, at Grundfos we are very proud to be at the forefront of technology, to help overcome this. We have been continuing to invest in our domestic circulator range, to ensure that we can bring you the very best. Together, we can make better heating systems. Discover our range of domestic circulators grundfos.co.uk/newteam

SANITARYWARE Try to answer the following multiple-choice questions.

The height of a bath from the finished floor is set at what height?

Ans.

Before starting work in a customer house, you must carry out some basic Q5 preparation work, identify what this is from the list below.

The ability of the customer to step over and in

To give enough clearance beneath for the trap/waste connections

Ensure the carpets and furniture are protected

The height of the bath panel

The van is empty ready for the rubbish to go in

To set the tiles out equally

You have matching paint for the hallway

Consult with the customer for last minute changes

Removing previously used sanitary appliances requires the installer to make Q2 Ans. some considerations detrimental to health. What steps are taken?

Identify which bathroom appliances must Q6 have service valves on to meet the Water Ans. Regulations of 1999

Risk assessing

PPE

There is safe disposal

Toilet

All of the above

Toilet and washbasin

Toilet, washbasin and bath

Toilet, washbasin, bath and shower

Identify which British standard is Q3 essential guidance on the workmanship when installing a bathroom suite? a

BS 6465-2

BS1556-02

BS 8202-4

BS 8000-13

Identify the tool required to install Q4 washbasin taps with a threaded rod/bolt a

Box spanner

Swivel tap spanner

Pump pliers

Crows foot

Ans.

To save wasting water, which appliance Q7 must have a plug fitted according to the Water Regulations of 1999?

Ans.

Shower

Bidet

Washbasin

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H IP I WI NTER 2 0 2 1 I E XE RC IS E S

Ans.

RAINWATER SYSTEMS Try to answer the following multiple-choice questions.

Which Building Regulation document Q1 covers rainwater drainage from the list below? a

Ans.

Identify the two possible types of gutter brackets used when there is no facia.

Rise and fall brackets

Rafter brackets

Ans.

Document J

Document H

Ogee brackets

Document F

Aluminium facia brackets

Document G

Identify which type of material is Q2 malleable and beaten into shape, forming guttering.

Q5 Where will you find the use of underfelt?

Ans.

Below the roof tiles

Behind the facia board

Under the soffit board

Wood

Lead

Plastic

The change in volume due to thermal expansion

Aluminium

The change in shape due to thermal expansion

The change in length due to thermal expansion

The change in colour due to thermal expansion

Before you fix guttering, there are some Q3 basic checks to be made, can you identify Ans. what they are from the list below? a

The facia is slightly falling to the point of the outlet

The facia is not rotten

The facia needs painting

The underfelt is not rotted

What is meant by the term linear expansion?

Ans.

The correct methods to clip the guttering Q7 together in winter months when the Ans. plastic is more brittle, is to do what? a

Snip off the inserted edge

Warm up the plastic in hot water

Use a lubricant such as WD 40

Use a silicone lubricant

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E X E RC I SE S I WI NTE R 2021 I H IP

HOT WATER Try to answer the following multiple-choice questions.

Which type of system from the list below is classed as an Instantaneous system?

Open vented hot water

Unvented hot water

c d

Ans.

When the cylinder is heated, the main Q5 path for expansion of water takes place via which pipe? a

Cold feed

Vent pipe

Thermal store

Distribution pipe

Combination vented fortic system

Overflow pipe

Parasitic circulation occurs because of incorrect cylinder pipework connection. Q2 Which one of the pipes listed below might it be?

Ans.

The heat exchanger allows the transfer of heat by which principle?

Convention

Open vent

Radiation

Cold feed

Conduction

Distribution pipe

Primary flow

Indicate which pipe material should NOT be used for a continuously operated reQ3 circulated system. (secondary hot water circuit/ring main installation) a

Copper

Hep20

Galvanised pipe

JG Speedfit

Where in the system do you find the primary water?

Inside the radiators

Inside the boiler

Inside the heat exchanger

All of the above

A double feed indirect cylinder utilises Q7 two methods for filling the system. Identify them from the list below.

Ans.

Cold feed and F & E cistern

Cold feed and filling loop

F & E cistern and Filling loop

Identify the main problem when using Q8 a combination open vented hot water storage cylinder.

Ans.

Lack of water storage

Lack of water pressure

Lack of electrical power

Lack of gas pressure

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H IP I WI NTER 2 0 2 1 I E XE RC IS E S

Ans.

LEARNER OF

THE MONTH HOW IT WORKS

he award, which is open to all full-time learners and apprentices, aims to celebrate the amazing work that upcoming talent in the industry is producing.

There is a prize usually worth £100+ for the winner each month – and you will feature in our online Hall of Fame and in the next issue of HIP!

LEARNER OF THE MONTH

> BETWEEN THE 1ST AND 20TH OF A MONTH Tag us in a new photo of your best work on Instagram, Facebook or Twitter – use #HIPLOTM. Any entries later than the 20th will roll over into the following month.

> BETWEEN 21ST AND 23RD OF A MONTH We will choose our favourite entries (up to a maximum of eight).

> ONE WEEK BEFORE THE END OF THE MONTH We will share the top entries on the @hipmagazineuk Instagram page to allow our followers and your friends, family, clients and colleagues to vote for your image.

> ON THE LAST DAY OF THE MONTH We will reveal who has got the most votes and therefore won!

For T&Cs head to our website.

SEPTEMBER WINNER

OCTOBER WINNER

NOVEMBER WINNER

RYAN BIRNIE

FIONA EVANS

JAMES FAIRHURST

TULLOS TRAINING CENTRE / GRAMPIAN PLUMBING AND HEATING

PEMBROKESHIRE COLLEGE / NMG PLUMBING

LEVEL 3 APPRENTICE AT DEAKINS PLUMBING AND HEATING LTD

Ryan won a bundle of prizes donated by this month’s competition sponsor, IDEAL Industries. When asked how he felt about winning, he said, “I’m proud of my work and it’s nice to have recognition for the work that I do. I look forward to using the prize on my next Vaillant install!” Ryan went on to say that he is really looking forward to completing his apprenticeship and develop his skills as a heating engineer.

Fiona is studying her Level 3 Diploma and received a plumbing tools bundle from Knipex, our competition sponsor. When she found out that she won the competition, she said, “I am so proud and happy to be this month’s winner. I will share my prizes with my boss Nick.” The photo she submitted to the award was the work she had completed for her unvented college assessment.

The award was sponsored by DeWalt who donated a combi drill to James. "The timing was perfect as my current combi drill had given up working properly. So this drill will replace my existing one and it will be a great upgrade." We asked James how it feels to have won the award for his work. "I feel proud and honoured that my work was good enough to win the competition. I'm over the moon!"

He said: “I enjoy the everyday challenges that it brings. Each day brings new challenges to overcome.”

“Tag us in a new photo of your best work on Instagram, Facebook or Twitter – use #HIPLOTM”