EPS Magazine April 2013 by Brian DiChiara

0413EPSpC1_Layout 1 4/5/13 10:57 AM Page C1

0413EPSpFullPages_Company Spotlight 4/5/13 10:32 AM Page C2

FOR FREE INFO, CIRCLE 1 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:32 AM Page 1

FOR FREE INFO, CIRCLE 4 ON READER SERVICE CARD

0413EPSp02_Layout 1 4/5/13 11:01 AM Page 2

CONTENTS

14 PUBLISHER

Danny J. Salchert OFFICE MANAGER

Anita Salchert NATIONAL SALES MANAGER

Company Profiles

CREATIVE DIRECTOR

The Best of the Best? You Decide! 6

AEMC® Instruments

Conduit Repair Systems, Inc.

Megger

Hioki

Milwaukee Tool Corporation

Derek Gaylard CIRCULATION DIRECTOR

Pam Fulmer

26 PRESIDENT

Danny J. Salchert

Extech

Northwest Lighting Systems Co.

Sokkia

Mitsubishi Electric

Copper Development Association

HB Brackets

Iriss

American Pipe & Plastics, Inc.

Manufacturers Directory

Executive and Advertising Offices 3591 Cahaba Beach Road Birmingham, AL 35242 toll free: 800.981.4541 phone: 205.981.4541 fax: 205.981.4544 www.epsmag.net • danny@epsmag.net

A List Of Our Industry’s Leading Manufacturers and Suppliers

Jerry DiChiara jerryd@epsmag.net

Ad Index

Electrical Products & Solutions™ is published twelve times a year on a monthly basis by ABD Communications, Inc., 3591 Cahaba Beach Road, Birmingham, Alabama, 35242, USA. Electrical Products & Solutions™ is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices. Electrical Products & Solutions™ is distributed to qualified readers in the electrical contracting industry. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement. Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher. POSTMASTER: Send address changes to ABD Communications, Inc., P.O. Box 382885 Birmingham, Alabama 35238-2885 PRINTED IN THE USA

Electrical Products & Solutions • April 2013

0413EPSpFullPages_Company Spotlight 4/5/13 10:32 AM Page 3

FOR FREE INFO, CIRCLE 5 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 4

FOR FREE INFO, CIRCLE 6 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 1:49 PM Page 5

FOR FREE INFO, CIRCLE 7 ON READER SERVICE CARD

0413EPSp06_Company Spotlight 4/5/13 10:41 AM Page 6

COMPANY PROFILE • AEMC® Instruments

AEMC® Instruments

EMC® Instruments with US oper- with added features, such as: data storage;

ations in , and , began operations here in 1976 in downtown . As a legal entity, AEMC is Chauvin Arnoux®, Inc. d.b.a. AEMC® Instruments and is affiliated with Chauvin Arnoux SA founded in 1893 and today is still a test and measurement instrument industry leader in. Our products are backed by over 100 years of experience in test and measurement equipment, and encompass the latest international standards for quality and safety. AEMC manufactures professional electrical test and measurement instruments for the industrial, commercial and utility marketplace. Product reliability, excellent customer support and expert technical assistance are our top priority. AEMC® is the worldwide industry leader in current measurement probes and is an industry leader in ground resistance testers, insulation resistance testers and power quality and energy meters and loggers. Our full product line also includes clamp-on meters, ratiometers, power meters, harmonic power meters, data loggers, lightmeters, oscilloscopes, micro-ohmmeters and numerous other electrical test tools. Our Megohmmeter line finds its roots in the early 1900s when Chauvin Arnoux introduced it’s first model made from a galvanometer and a decade resistance box combined with a DC power source Today, AEMC’s megohmmeters are digital and incorporate many intelligent features. Timers, alarms and variable test voltages are standard features. AEMC has introduced a unique line of professional 1000, 5000, 10,000, and 15,000 volt megohmmeters 6

automated tests and results (internal calculations of DAR, PI, DD and other factors); PC Control; and report compliant software. Our Ground Tester line finds its roots in the early 1930s. A null balance galvanometer, a decade resistance box and a DC power source combined to make one of the first ground testers on the market. Over 20 years ago, AEMC revolutionized the ground testing market by offering clamp-on ground resistance testers, eliminating the need to disconnect the system to test it and eliminating the need for auxiliary rods to do the test. Several generations of improvements and additional features has strengthened AEMC’s position as the industry standard and leader in clamp-on ground resistance testers. We again led the way in fall-of-potential ground testing with the introduction of an automatic tester in 2006 that automatically locked onto the optimum frequency to test at and calculated all test results for soil resistivity, ground resistance earth coupling and bond resistance, as well as, stored the test data and generated computer reports including fall-of-potential plots. Our latest introduction, a tower test system, again is an innovative design providing the ability to test tower grounding systems with out de-energizing them or removing the overhead ground conductor, saving considerable time and money and improving operator safety. AEMC’s line of current probes has long been the standard for Power Quality analysis with the world leaders in power quality instruments standardizing on these probes

Electrical Products & Solutions • April 2013

for their current measurement source. We also manufacture and sell a wide variety of Power and Power Quality measuring instruments ranging from clamp-on meters to single and three-phase power quality analyzers and digital power meters. AEMC’S DataView® software designed to configure instruments, run tests, download and store results and generate final reports was added to the product offering in late 1990s. Today DataView® is compatible with our Megohmmeters, Ground Resistance Testers, Micro-Ohmmeters, Power Quality Analyzers, Data Loggers and multimeters, thus offering the user a standard for interface and control to all it’s products eliminating the need to learn new software every time. In addition to its product offering AEMC offers a one day accredited course in ground resistance testing, as well as courses in insulation resistance testing and power quality analysis. The Ground Resistance Testing seminar is designed to give the attendee all the information needed to understand proper sizing and testing of grounding systems. Through a combination of classroom instruction and hands-on demonstrations, they will learn the various types of ground resistance tests, the proper application for each test and how to correctly operate the equipment used in conducting these tests. In addition, the student will have all the information to conduct ground resistance testing correctly and efficiently, saving them substantial time and money in the future. The Insulation Resistance Testing seminar is designed to provide a thorough knowledge and understanding of all aspects of insulation resistance testing, as well as, the use of equipment required to perform these tests. Sales and marketing are located in Foxborough, while production, product service and NIST calibration are located in. AEMC® products can be purchased through a worldwide network of distributors who can be found on our website at www.aemc.com. We also offer custom products on an OEM basis. Visit our website at www.aemc.com to get information on our products and services and to get detailed information on attending one of our seminars. AEMC prides itself as your one source for test and measurements instruments and training. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 7

FOR FREE INFO, CIRCLE 8 ON READER SERVICE CARD

0413EPSp08_Company Spotlight 4/5/13 10:42 AM Page 8

COMPANY PROFILE • Conduit Repair Systems, Inc.

Conduit Repair Systems, Inc.

he old saying, “necessity is the mother of all inventions” holds true for Conduit Repair Systems, Inc. Our split conduit products were originally designed and developed by a cable TV technician and his father in-law that worked as an engineer. The technician found that he needed a repair product that truly restored damaged PVC pipe to its original state. The technician did some research and found that what he needed didn’t exist at the time. The two men then developed our patented snap together split conduit products. Since the early days of the company, many additional applications for the products have since been discovered including enclosing exposed cables, relocating aerial lines to underground, enclosing cables on bridges, protecting cables on telephone poles, enclosing fiber optics, and relocating cables along roads. Conduit Repair Systems, Inc. formally began business operations in 1995 and has seen exponential growth ever since. Our company is headquartered in St. George, Utah, which is located about 100 miles North East of Las Vegas, Nevada along Interstate 15. The company chose St. George because of its reputation as the “Palm Springs” of Utah. The warm weather, the worldclass golf courses, combined with a very qualified work force made the selection to locate in St. George very easy. Over the past fifteen years Conduit Repair Systems, Inc. has become the worldleading manufacturer of split conduit products. Conduit Repair Systems manufactures split conduit, split couplings, split sweeps, and other related split conduit products specifically designed for electrical, cable TV, and communications applications. CRS offers its products in a variety of sizes including 1 inch, 1 ¼ inch, 1 ½ inch, 2 inch, 2 ½ inch, 3 inch, 4 inch, 5 inch, and 6 inch. Conduit Repair Systems, Inc. executive staff consists of highly qualified professionals. The President of the company, David Clove, is a CPA and is also a former Finance Manager for Arizona Public

Service. Our National Sales Manager, Paul McMullin, brings twenty years of industry sales experience to the company. All of our manufacturing personnel also have many years of professional experience in the plastics industry. CRS currently services public utilities, rural electric associations and co-ops, cable TV companies, telephone companies, and electrical contractors through a wide range of distributors located throughout the United States, Canada, Mexico, Japan, Europe, and the Middle East. If you would like more information regarding our company you can obtain additional information at our website located on the Internet at www.conduitrepair.com. We believe that no one helps you repair or protect your underground distribution or cable network like Conduit Repair Systems, Inc. ❏

Electrical Products & Solutions • April 2013

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 9

FOR FREE INFO, CIRCLE 9 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 10

FOR FREE INFO, CIRCLE 10 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 12:30 PM Page 11

FOR FREE INFO, CIRCLE 11 ON READER SERVICE CARD

0413EPSp12_Company Spotlight 4/5/13 10:44 AM Page 12

COMPANY PROFILE • Megger

Megger

by them were given the name Megger. On May 25, 1903, the company registered the word Megger as trademark number 254820 in the UK. It has since been registered in almost every country. The exact date the word Megger was first used is not known, but it is believed Vignoles devised it. Some sources suggest that it is a contraction of the words MEGohm and metER, with the addition of a G, while others suggest that the orig-

In 1910, Dr. Rowland, Electrical Department head at Philadelphia’s Drexel Institute told Biddle about a device for measuring insulation resistance that was manufactured in England by Evershed & or over a century, Megger has Vignoles, and that this company was, with been synonymous with quality and the aid of the British Consul in Philadelreliability in portable electrical test phia, looking for US representation. equipment. But where did the famous MegBiddle traveled to England and, with a ger name, a guarded trademark of Megger handshake, concluded a deal with Evershed Group Limited, come from? & Vignoles, which made his company the Back in 1888, electric sole distributor in the US for lighting was growing in popall Evershed & Vignoles test ularity. Sidney Evershed was equipment, which included working for Goolden & Megger insulation testers, Trotter, a company with a earth testers and Ducter lowdepartment that specialized resistance ohmmeters. in domestic installations. To Initially, Biddle ordered verify the safety of those infive Megger insulation stallations, a method of testtesters, which he sent out on ing insulation was needed. consignment to his close enAt that time, insulation regineering acquaintances and sistance could only be meapublic utility companies. sured in a laboratory, and the Four out of five recipients demeasurements were carried cided to buy the instrument out at low voltages, typically they had been sent. The sucJames G. Biddle Ernest Vignoles around 2 V. cess of the products helped Evershed knew from reBiddle to expand his operasearch that testing at such low voltages gave tions. In 1936, the business was incorpounsatisfactory results, and to ensure the rated as the James G. Biddle Company. safety of an installation, it was essential to Biddle retired in 1940, and in 1945 was test the insulation at its working voltage or appointed Chairman of the Board. During higher. He also knew that the laboratory World War II, because of the difficulty of techniques for measuring insulation resisobtaining equipment from England, Bidtance were unsuitable for use on site. dle started its own manufacturing operaHis response was to develop the first dition for Megger insulation testers in the rect-reading ohmmeter, which comprised a US. small permanent magnet suspended at the After several ownership changes, Evercenter of, and controlled by two coils at shed and Vignoles joined forces with right angles to each other. One coil was AVO Limited, the company that develconnected directly to the voltage source enoped the world’s first multimeter, to form ergizing the ohmmeter; the other was conMegger Instruments. In 1991, Biddle and nected to the same voltage source via the Megger, along with Multi-Amp, came toinsulation under test. This meant that the gether to form the organization then results obtained were independent of the known as AVO Megger Instruments. Checking DC motor armatures with a Megger voltage. Today, the organization is known as Insulation tester—1930’s style! Evershed energized his ohmmeter with Megger Group Limited. With developa hand-cranked generator, similar to the inal words were MEGohm and testER. Ei- ment and manufacturing facilities in the type in use at the time for ringing tele- ther way, the result is one of the US, the UK and Sweden it is, and has been phones. The instrument proved so success- best-known and respected trademarks in for more than 100 years, a world leader in ful that Evershed patented it, and Goolden the electrical industry worldwide. the electrical test equipment field. & Trotter started to manufacture and market On Washington’s birthday in 1895, while The Megger name is so well known that it in 1889. Evershed and Vignoles was being set up in it is incorrectly used as a verb that means In 1895, Sidney Evershed and Ernest Vi- England, James G. Biddle started his own “to perform an insulation test.” Megger regnoles, another Goolden & Trotter director, business in Philadelphia. He acted as a man- mains a registered trademark and Megger purchased the company’s instrument de- ufacturers agent, arranging to import and Group rigorously defends and takes all partment and set it up as Evershed & Vig- sell scientific and electrical equipment made necessary steps to address improper usage noles Limited. The insulation testers made by overseas manufacturers. that come to its attention. ❏

Electrical Products & Solutions • April 2013

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 13

FOR FREE INFO, CIRCLE 12 ON READER SERVICE CARD

0413EPSp14_Company Spotlight 4/5/13 12:03 PM Page 14

COMPANY PROFILE • Hioki

HIOKI

Respect for Humanity & Contribution to Society

stablished in 1935, Hioki has grown to be a leading developer and manufacturer of advanced test and measurement instrumentation for use both in the field and leading edge facilities around the world. Corporate campus headquarters is located on a 23-acre site in the suburbs of Ueda City, Nagano, Japan. In addition to the headquarters and numerous local sales offices, Hioki has affiliates and joint venture worldwide including Hioki USA Corporation in Cranbury, New Jersey, Hioki China in Shanghai, China, Hioki Forest Plaza Corporation in Nagano, Japan, Hioki Engineering Service Corporation in Nagano, Japan, TKK Hioki Co., LTD. in Taiwan and Hiking Technology Co., LTD. in China. Hioki’s pledge to its “quality first” policy is second to none having earned the international standards ISO 9001 (Quality) and ISO 14001 (Environment) certifications. The use of HiQS Quality Control System and HiPS Production System techniques ensure a timely and swift release of high quality products. By employing over 160 engineers in the R&D department Hioki continues to develop an ever growing offering of state-

of-the-art instruments to meet the needs of tomorrow. Hioki believes that the voice of the customer is of the utmost importance and thus must be heard throughout the entire organization. As Hioki serves a global customer base of 38 plus countries generating as many as 50,000 product/application requests annually, we implemented the Hioki Information Network System which allows our customer requests and needs to be shared promptly among the development, production and sales & service departments, so that we can propose the best possible solutions to our customers. The product offering from Hioki continues to grow each year. The products are separated into one of eight categories: 1. Power Measuring Instruments both portable and bench top for high level performance applications, for PQA analysis, Power Demand Metering and for managing power lines. 2. Recorders and Memory Recorders which serve a primary purpose for servicing and maintenance recording, simultaneous recording of multiple signals, waveform capture of high-speed signals, and for power line fault monitoring.

Electrical Products & Solutions • April 2013

3. Electronic Measuring Instruments for low resistance measurements, battery testers, inductance, capacitance, impedance meters, signal sources, waveform generators, bench type DMM’s, leakage current and withstanding voltage test equipment. 4. Environmental Measuring Instruments for temperature measurement, speed rotation meters, light meters, magnetic field meters, non-contact temperature measurement, data loggers for temperature, humidity, DC voltage, AC voltage, AC current, leak current, illumination & 2D thermo testing. 5. Clamp Sensors for wide-band frequency, high precision, waveform observations, power lines and power meters. 6. Clamp On Testers for basic AC current in average & TRMS styles and multifunctional AC/DC average and TRMS current clamp styles. 7. Field Measuring Instruments such as analog multimeters, LAN cable testers, optical power meters, line voltage & current noise loggers, DMM’s both bench & handheld type, phase rotation meters, voltage detectors, insulation testers and earth testers. 8. X-Y In-circuit tester for ultra high speed PC board inspections. Hioki products serve the needs of many market areas such as transportation, aviation, utility, manufacturing, hospitals, automotive and facility management. Our customers include electrical contractors in both commercial and residential fields, maintenance personnel, linesmen, mechanics and engineers alike. Applications vary from power quality testing, power demand testing, voltage & current testing, battery testing, event recording, LCR testing, insulation testing and more. Whatever the application may be, check out Hioki for your solution. Following the slogan “Seek to Be Unique,” the 600+ employees of Hioki strive to achieve new and significant advances, instead of being satisfied with the status quo. Hioki considers its mission to deliver the utmost value to the customer in a timely fashion. Hioki product and assistance is available through your local distributor and/or a sales representative office in your area. Or you may visit www.hiokiusa.com for further information. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 15

FOR FREE INFO, CIRCLE 13 ON READER SERVICE CARD

0413EPSp16_Company Spotlight 4/5/13 10:49 AM Page 16

COMPANY PROFILE • Milwaukee Tool Corporation

Milwaukee Tool Corporation

or over 85 years, Milwaukee Tool Corporation has led the industry in both durability and performance by providing the best in professional, heavy duty power tools and accessories. Milwaukee continues to revolutionize the power tool industry by focusing on their core professional users and providing new technologies that lead to greater efficiency on the jobsite. In a crowded marketplace, success requires innovation. Milwaukee is leading the advancements in Lithium-Ion technology, tackling their 6th generation since 2005. Milwaukee’s new REDLITHIUM™ 2.0 and XC4.0 batteries provides up to 2X more run-time, 20% more power and over 2X more recharges than standard Lithium products. The new technology also operates in extreme temperatures below 0°F/-18°C and will run 20% cooler with fade free power and no memory effect. Lithium-Ion also opens the door to incorporate more advanced electronics and technologies. As seen in Milwaukee’s recent launch of M12 and M18 FUEL™, REDLITHIUM™ has allowed Milwaukee to integrate their new POWERSTATE™ brushless motor and REDLINK PLUS™ Intelligence system to deliver unmatched power, run-time and durability. Designed and engineered for the most demanding tradesmen in the world, both M12 and M18 FUEL™ feature best-in-class, full-

circle technology that drive, protect and power cordless tools well beyond the competition. With a continued focus on understanding today’s jobsite and providing solutions for the professional tradesman, Milwaukee has also leveraged the advancement in Lithium-Ion to expand the market’s vision for cordless by introducing trade-specific solutions that re-define true productivity. In 2012, Milwaukee delivered a revolutionary solution for cutting large diameter cable with the M12™ 600 MCM Cable Cutter. With a compact design and powerful cutting mechanism, the new tool has eliminated two of the most difficult aspects of installations: fitting the cutting tool in electrical panels and generating enough force to get the job done. “Due to the cost of most cordless options, users have been forced to use hand tools that require a tremendous amount of force and can be extremely awkward to use in crowded panels,” says Corey Dickert, Sr. Product Manager, Cordless for Milwaukee Electric

Electrical Products & Solutions • April 2013

Tool Corporation. “With an open jaw and a breakthrough powered ratcheting mechanism, Milwaukee® delivers a tool that puts out over 5,000 pounds of force, fits into tight spaces, and simplifies one of the most difficult jobs an electrician or service contractor faces.” In addition, as more buildings implement complex process and control automation equipment to manage new systems, measuring tools that identify problems before they occur, and in a timeefficient manner, have never been more important and needed. Milwaukee’s new Milliamp Clamp Meter will allow the user to measure 4-20 milliamp signals without breaking the loop, saving the user a tremendous amount of time and money. What used to take minutes can now be done in seconds. Designed to improve troubleshooting efficiency, Milwaukee’s M12™ 160x120 Thermal Imager is the ultimate predictive maintenance tool. A display features highresolution thermal images for simplified diagnostics, while a visual camera captures photos right on the device. This provides users with the best information available, every time, no matter where they are, allowing them to schedule maintenance during downtimes. Milwaukee will continue to drive the development of innovative products that re-define end-user productivity, and will continue to raise industry standards for performance and reliability. Streamlining operations no matter what the company size is important and having the right tool to do the job can make a big difference. As the clear leader in cordless tool innovation, Milwaukee will continue to expand its leadership position and explore new opportunities to further demonstrate their commitment to the trades. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 17

FOR FREE INFO, CIRCLE 14 ON READER SERVICE CARD

0413EPSp18_Company Spotlight 4/5/13 10:50 AM Page 18

COMPANY PROFILE • Extech Instruments

Extech Instruments I

ncorporated in 1970, Extech Instruments is based in Nashua, NH USA. Extech Instruments’ high-value, handheld test instruments and FLIR-branded infrared thermal imager are available from a network of catalog houses, distributors, internet retailers, and major retail outlets. The company has become one of the world’s largest manufacturers and suppliers of test equipment and the Extech Instruments brand is regarded in many industries as the brand of choice. ISO 9001:2008 certified by TUV, Extech’s enviable reputation is built on innovative products that offer unique and patented designs with features, functions and reliability at an affordable price. Extech became part of the FLIR Systems family of companies in 2007.

jobs often require access to hard-to reach or -see areas. Professionals from a wide range of industries are using Extech’s award-winning wireless video inspection borescope cameras to access tight spots with the added capability to record 2 GB of video or capture JPEG images. The affordable BR200 and BR250 are invaluable for simplifying diagnostics and documenting inspections. Unlike other video borescopes on the market, the BR200/250 expand their versatility with a detachable 3.5” color display. Now, users can position the borescope as needed to access a difficult location while holding the display in their hand. In dangerous sites, monitoring can be performed up to 30’ away. With innovation-driven products, Extech has developed a strong presence in Innovative Tools for the the electrical, HVACR, construction, Electrical Industry manufacturing, plant/MRO, process and Extech’s innovation-driven approach is automation, environmental, electronics/ evident in a range of award-winning prod- testing, and field service/maintenance secucts that offer capabilities and conve- tors worldwide. niences never offered before. For electrical workers, Extech offers the in- FLIR Infrared Thermal Imagers dustry’s first wireless datalogging multiPioneers in all aspects of infrared techmeter (EX540) and the only multimeters nology, FLIR designs, manufactures, and equipped with a built-in infrared ther- supports thermal imaging systems and mometer for temperature-based diagnos- subsystems for industrial, scientific, govtics without added tools (EX570, EX470). ernment, commercial, and firefighting apExtech clamp meters demonstrate their plications. With a nearly 50-year history versatility with multi-functionality that is of infrared innovation, over 100,000 sysunrivaled. From built-in infrared, to dif- tems in use worldwide, and development ferential contact temperature inputs, Ex- centers and sales offices in over 60 countech has led the way in innovative tries, FLIR is the world leader in thermal thinking. Most recently, Extech intro- imaging technology. duced the first METERLiNK™ clamp FLIR’s decades of industry leadership meter (EX845) which transmits electrical has been distilled in new product lines that readings directly to a FLIR infrared cam- dramatically alter the thermal imaging era using Bluetooth wireless technology. market by expanding options for every Extech’s category-leading meters are budget and application. backed by an incredible range of electrical testers and specialized meters including Transforming the Infrared Market The new FLIR i3 is the industry’s first milliohmeters, insulation testers, megohmmeters, power quality analyzers, ever, sub-$1,200 point-and-shoot infrared harmonics and leakage testers, phase/ro- camera, making the big picture of thermal tation testers, ground resistance testers, imaging a realistic and affordable upgrade voltage detectors, wire tracers, and more. from single-spot infrared thermometers or Installation, inspection and diagnostic “temperature guns” with numerical read-

Electrical Products & Solutions • April 2013

outs. The fully-automatic FLIR i3 is easy to use out of the box and offers 60 x 60 pixel resolution suitable for everyday, general diagnostic work. Without the limitations of a laser temperature gun which averages temperatures in a wide measurement area and requires manual scanning of panels, motor surfaces, and other large components, the FLIR i3 quickly and accurately diagnoses problems by showing a large image with precise temperature points, dramatically improving efficiency and worker safety. Budget is no longer an excuse: the 2-meter drop-rated FLIR i3 is affordable enough to be standard-issue in every tool box. FLIR’s bold new E-series is a range of four all-new compact thermal imaging cameras that offer superior infrared diagnostic capabilities coupled with industryfirst innovations like Wi-Fi connectivity to mobile devices such as iPhones® and iPads®. The E-series (E30, E40, E50, E60) transforms infrared diagnostics by introducing a mix of powerful thermal imaging capabilities such as 76,800 pixels (320 × 240) IR resolution, <0.05˚C thermal sensitivity, 4x digital zoom, and 60Hz refresh rate as well as industry-first innovations such as Wi-Fi connectivity to personal devices such as iPads or iPhones, 3MP digital camera, and a wide, 3.5” fullview touchscreen with intuitive interface. For identifying electrical, mechanical, or building envelope issues, affordable FLIR infrared cameras quickly pay for themselves by revealing problems such as a faulty motor or bearing, before a failure or expensive tear-down occurs. FLIR thermal imagers are available at local FLIRauthorized distributors. To learn about Extech Instruments, visit www.extech.com/instruments. To learn about FLIR, visit www.flir.com. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:33 AM Page 19

FOR FREE INFO, CIRCLE 15 ON READER SERVICE CARD

0413EPSp20_Company Spotlight 4/5/13 10:51 AM Page 20

COMPANY PROFILE • Northwest Lighting Systems Co.

Northwest Lighting Systems Co. orthwest Lighting Systems Co. was created in 1991 in Golden Valley, MN by James D. Miller. Jim was a Chicago Lighting Rep who invested in a small HID Ballast Manufacturing Co. He was searching for a means to break into the aftermarket for HID Ballast Replacement Kits and was frustrated by the traditional Electrical Distributor Network that was dominated by the major manufacturers. He saw how successful the “Direct to Contractor” model was for some fixture manufacturers. Why not give it a try with components? Thus, Northwest Lighting was born. For 21 years, Northwest Lighting has provided HID Ballast Replacement Kits directly to contractors, property managers distributors and select national accounts at significant saving over the local electrical supply house. Our large stock of both high and low volume models results in 95% of all orders shipping the same day. Contractors have come to realize that waiting for their local distributor to get a 480v ballast or a F-Can ballast in from the factory makes no sense when Northwest Lighting has it in stock at a better price. In fact,

about 35% of our sales are to distributors who call us instead of the factory because they know that “Northwest Lighting has it in stock”. In 1999 Jim Miller passed away and the company was bought by two of his longtime employees, John Hannasch and Kevin Eagan. They quickly expanded the company by opening a Sales Office and Warehouse in New Hampshire as well as a warehouse in Texas. They opened a warehouse in Tempe, AZ in January of 2012 as well as an additional Minnesota warehouse in Burnsville, MN in December. That facility is now the Corporate Headquarters. Future plans include a warehouse in the Southeastern part of the country. John and Kevin have also expanded the product offering tremendously. Today, Northwest Lighting is a Full Service Lighting Distributor. They carry several lines of Electronic fluorescent ballasts, Plastic sign ballasts, F-Can, freezer ballasts, Electronic HID and Compact Fluorescent ballasts. They stock a huge inventory of HID lamps, Linear & Compact Fluorescent lamps, Halogen, LED etc. Many customers now want to buy the

Electrical Products & Solutions • April 2013

specific HID components that they need instead of the entire ballast kit. Northwest Lighting now offers HID capacitors, ignitors, lampholders, mini fuses and other replacement components and stocks them in large quantity. Northwest Lighting also specializes in sourcing hard-to-find lamps and ballasts. Their numerous contacts throughout the lighting industry allow them to find that difficult part in less time than it would take for you to search for it. Call them with your next sourcing challenge and save yourself the headaches. Northwest Lighting customers can now order online through the main web site at www.northwestlightingsystems.com or directly at www.lightingoutletnh.com. Most of the product offering is available online. Jim Miller’s bright idea for selling a few HID Ballast Kits has grown tremendously since 1991. Lighting is all that Northwest Lighting does and they are very good at it. Call them at 1-800-234-1146 and learn all about it. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 21

FOR FREE INFO, CIRCLE 16 ON READER SERVICE CARD

0413EPSp22_Company Spotlight 4/8/13 1:39 PM Page 22

COMPANY PROFILE • Sokkia

Sokkia S

OKKIA PROVIDES highly precise and reliable measurement instruments and offers complete solutions in the areas of surveying, construction, industrial and monitoring applications. Sokkia’s product line features total stations, levels, GPS receivers, powerful field and office software, rugged data collectors, supplies and accessories. Sokkia DX motorized total station - Get the job done easily and quickly in any environment

Sokkia recently announced the new DX total station series employing DirectAiming technology, which uses an automatic aiming feature that seeks out prisms even in dim or dark conditions, and aims precisely, without the operator having to manually aim the instrument. The DX series incorporates reliable security, asset tracking, remote diagnostics and field support with TSshield™. The DX series of total stations introduces quick collimation that utilizes intelligent algorithms that automatically searches for the center of the target, regardless of lighting or job site conditions. Maintaining consistent collimation accuracy and speed, due to the advanced technology, is extremely easy to learn and operate regardless of operator skill level. Using a data collector at the prism pole, the DX can be used for a one-man surveying operation. The DX is loaded with MAGNET™ Field onboard software. MAGNET Field is an easy-to-use icon based software for point collection and construction layout. In addition, the long-range data communications technology provides wireless connection with a data collector at the prism pole for up to 300m (984 feet) communication. The total stations also have a fast and powerful EDM (electromagnetic distance mea22

surement) ability up to 1,000m (3,280 feet) with a small spot size. The DX 101 (for example) incorporates the company’s advanced angle encoder technology with exclusive calibration system. This is a best-of-class technology for angle accuracy, up to one second.

Sokkia SX total station series – The new definition of robotics Sokkia is redefining robotics with its SX series of total stations, a compact, lightweight system containing the most modern technology available in the marketplace today. The SX’s high-accuracy robotic technology includes an advanced angle measurement system, RED-tech technology, reflectorless EDM, Bluetooth® Class 1 long-range data communication, and an extremely accurate auto-tracking system with the RC-PR5 remote control system. Combining these features with MAGNET Field application software and TSshield, a telematicsbased communications module with both cellular technology and GPS for positioning, the SX offers the industry’s most advanced laser and image processing tech-

Electrical Products & Solutions • April 2013

nologies that provide exemplary performance on any job site. From stakeout or boundary work, to landscape projects or forensics, or any project requiring precise 3D positioning, the SX series provides the best solutions for practically any work requiring fast and accurate measurement. In addition to being one of the most compact robotic systems available, the SX is cable-free and simple to learn and operate. The fully integrated unit delivers a 1,000-foot working radius through Bluetooth technology. (All SX data is instantly available at the controller.) With the SX, reflectorless operation is available up to 3,280 feet (1,000m), and fast distance measurement can be accomplished with pinpoint precision in less than a second. The SX features Sokkia’s original absolute encoders that provide long-term reliability in the most adverse job site conditions. Its dual-axis compensator ensures stable measurements even when set up on uneven terrain.

Precision and reliability Professionals worldwide rely on Sokkia for turnkey solutions. For more than 95 years, Sokkia’s complete line of surveying instruments, GNSS products and accessories have provided customers with quality and precision solutions. For the newest innovations, and to find a dealer, visit www.sokkia.com. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 23

FOR FREE INFO, CIRCLE 17 ON READER SERVICE CARD

0413EPSp24_Company Spotlight 4/8/13 9:53 AM Page 24

COMPANY PROFILE • Mitsubishi Electric Power Products, Inc.

Sky High Customer Service T

housands of companies whose survival depends on stable IT environments rely on ViaWest’s 22 data centers and 13 network operations centers (NOCs) for rock-solid power delivery. When a critical uninterruptible power supply (UPS) made by a competitor failed at one of ViaWest’s data centers in Dallas, ViaWest engineers instantly huddled with the manufacturer’s rep and maintenance provider. How long would it take to send repair parts and get the UPS up and running? ViaWest’s power service level agreements with leading customers were at stake, but the manufacturer couldn’t commit to a delivery date. Dave Leonard, ViaWest’s SVP for Data Center Operations, had had enough. It was Thursday evening when he knew that the necessary parts could be weeks in the future. He called Mitsubishi UPS Division General Manager Dean Datre, reached him in Los Angeles, and explained that he

needed a complete replacement UPS right away. By 7 a.m. Friday, a new 9900B system was leaving the Mitsubishi plant near Pittsburgh, with two drivers in the truck cab. Nineteen hours later, the UPS was in Dallas. And less than 48 hours after Leonard made his call, ViaWest had the unit unloaded, installed, tested, and on-line. “It’s amazing enough that the GM of a major manufacturer would be available at all hours on his cell phone,” says Leonard. “But that he’d drop everything while he was at a conference, take a machine out of inventory, and put it on a truck with no more than a verbal agreement is an extraordinary example of service. We have a lot of very good suppliers, but I can’t think of any other who would have made the decision so quickly and expedited it so thoroughly. Nobody else would have been even close. The moment I decided we had to replace the machine, there was no question that we’d call Mitsubishi.” ❏

About the 9900B Series UPS

About ViaWest

Until now, UPS topology selection or mission-critical applications has been a trade-off between availability and efficiency. Online double-conversion technology was ideal for super-reliable protection, but not as efficient as riskier off-line standby designs. Now Mitsubishi eliminates the element of compromise with the 9900B Series, a true on-line UPS system that operates at high efficiencies, with superior reliability and performance, no mater what the load.

ViaWest is one of the largest privately held data center service providers in North America. They provide co-location, complex hosting, cloud, and managed services to businesses of all sizes nationwide. ViaWest owns and operates 22 enterprise-class data center facilities in Colorado, Texas, Oregon, Utah, and Nevada, delivering highquality, flexible solutions designed to support customers’ unique business needs.

“When can we get our repair parts?” – The competition wasn’t making any promises.

An entire new Mitsubishi 9900B 750KVA UPS System was shipped cross-country overnight. “Just a momentary power blip, and a lot of processing would have gone down for our largest customer, a cloud service provider. Mitsubishi’s fast response kept the customer’s comfort level sky high.” – Dave Leonard, SVP for Data Center Operations, ViaWest

About Mitsubishi Electric Power Products, Inc. Headquartered in Warrendale, Pennsylvania, MEPPI is the subsidiary of Mitsubishi Electric US that supplies electrical and electronic products, systems, and services for the North American and global power systems, metals production, rail transportation, and water treatment industries. Working as a comprehensive business partner, MEPPI offers application assistance, engineering studies and analysis, and after-sales services. We set new standards for quality, reliability, delivery, and installation while meeting customer requirements with the very latest technologies, products, and systems.

Find full information about our company, products, and services at www.meppi com. 24

Electrical Products & Solutions • April 2013

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 25

FOR FREE INFO, CIRCLE 18 ON READER SERVICE CARD

0413EPSp26_Company Spotlight 4/5/13 10:52 AM Page 26

COMPANY PROFILE • Copper Development Association

Wire and Cable Programs at CDA

ndustry-wide market development efforts are continually expanding the traditional applications of copper and identifying new ones. Current CDA projects aimed at making long-time copper markets grow include aggressive promotion of copper-wound premium-efficiency motors and transformers; power quality fundamentals related to wire sizing, bonding and grounding; and copper structured wiring for communications in residential and commercial applications. CDA continually tracks key copper markets and competitive product information. It systematically updates that information on a members-only website. Long-term trends are analyzed through detailed proprietary market studies. These and other programs aid member companies with their strategic business planning and help guide CDA’s program of industry-wide market development and technical service work. Articles of newsworthy market and technical developments for copper wiring are placed regularly in trade, professional and consumer publications as well as on

CDA’s website. CDA publishes nuIt regularly produces case studies relatmerous white papers, DVD’s and CD’s, ing to power quality and energy efficiency booklets and other materials that inform in commercial applications. users and editors of proper techniques for CDA’s website is one of the most excopper utilization. pansive repositories of information pertaining to copper and copper alloys sites in existence. Its more than 10,000 pages of information and technical resources reach hundreds of thousands of visitors each year. The site has established CDA as the authoritative information resource for the media, academia, government, industry, engineers, inspectors and endusers. CDA’s national advertising programs reinforce the quality, performance and effectiveness of copper-based products, including wire and cable for telecommunications and power. Its presence at major trade shows complements the trade-journal advertising and brings the copper-benefits story directly to users. ❏ David Brender is the national program manager for wire and cable, overseeing programs relating to power quality, communications wiring and electrical building wire for both residential and commercial construction. Richard deFay is project manager of electrical energy efficiency.

Electrical Products & Solutions • April 2013

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 27

FOR FREE INFO, CIRCLE 19 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 28

■ MANUFACTURERSDirectory ALTERNATIVE POWER CUMMINS POWER GENERATION 1400 73rd Ave. N.E. Minneapolis, MN 55432 800.888.6626 763.574.5298 (fax) www.cumminspower.com PHASE-A-MATIC 39450 3rd St. E., Suite 127 Palmdale, CA 93550 661.947.8485 661.947.8764 (fax) www.phase-a-matic.com STEELMAN INDUSTRIES PO Box 1461 Kilgore, TX 75663 800.337.5827 903.984.1384 (fax) www.steelman.com

GROUNDING EQUIPMENT HB BRACKETS BURNDY LLC 47 East Industrial Park Drive Manchester, NH 03109 603.647.5091 603.647.5205 (fax) www.burndy.com ERICO INC. 34600 Solon Road Solon, OH 44139 440.248.0100 800.853.0874 (fax) www.erico.com

LIGHTING & CONTROLS DAY-BRITE LIGHTING 776 S. Green St. Tupelo, MS 38802 662.680.6684 662.841.5501 (fax) www.day-britelighting.com

FOR FREE INFO, CIRCLE 40 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

6625 SW 104th St. Oklahoma City, OK 73169 405.745.4417 405.745.2288 (fax) www.hbbrackets.com

PHILIPS LIGHTING 200 Franklin Square Drive Somerset, NJ 08875 732.563.3039 732.563.3325 (fax) www.lighting.philips.com

NEXLIGHT 1355 Mendota Heights rd. Mendota Heights, MN 55120 651.457.800 www.nexlight.com

PLC MULTIPOINT 3101 111th St. SW Everett, WA 98204 860.839.2111 (Joe Briscoe) www.PLCBuildings.com

PHILIPS CAPRI P.O.Box 1687 Tupelo, MS 38802 662.620.6720 www.caprilighting.com

PRUF LED 7333 IH 35 South Robinson, TX 76706 855.778.3533 toll free 254.870.1954 (fax) PRUFLED.COM

PHILIPS EMERGENCY LIGHTING 236 Mt. Pleasant Rd. Collierville, TN 38027 901.854.1643 www.philips.com/bodine

M H RHODES/CRAMER 105 Nutmeg Rd. South South Windsor Ct 06074 860.282.5008 www.mhrhodes.com

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 29

UNIVERSAL LIGHTING TECHNOLOGIES INC. 26 Century Blvd., Suite 500 Nashville, TN 37214-3683 800.BALLAST www.universalballast.com UTILITY METALS PO Box 9054 Louisville, KY 40209 800.627.8276 502.368.2656 (fax) www.utilitymetals.com WATT STOPPER / LEGRAND 2800 De La Cruz Blvd. Santa Clara, CA 95050 800.875.8585 408.988.5373 (fax) www.wattstopper.com THOMAS & BETTS CORP. 8155 T&B Boulevard Memphis, TN 38125 800.888.0211 901.252.1347 (fax) www.tnb.com

MISCELLANEOUS ERICSON MANUFACTURING COMPANY 4215 Hamann Parkway Willoughby, OH 44094 800.374.2766 440.951.1867 (fax) www.ericson.com ILSCO 4730 Madison Road Cincinnati, OH 45227 513.533.6200 513.871.4084 (fax) www.ilsco.com

POWER QUALITY CONTINENTAL CONTROL SYSTEMS, LLC 3131 Indian Rd. Suite A Boulder, CO 80301 888.928.8663 303.444.2903 (fax) www.wattnode.com

GENERAC POWER SYSTEMS PO Box 8 Waukesha, WI 53187 262.544.4811 262.968.6940 (fax) www.generac.com

MITSUBISHI ELECTRIC POWER PRODUCTS 530 Keystone Dr. Warrendale, PA 15086 724.778.3165 www.meppi.com

GENERATOR INTERLOCK TECHNOLOGIES 3107 Lanvale Ave. Richmond, VA 23230 804.726.2448 804.231.1984 (fax) www.interlockkit.com

POST GLOVER LIFELINK 167 Gap Way Erlanger, KY 41018 859.283.5900 859.372.6272 (fax) www.postgloverlifelink.com

MINUTEMAN UPS 1455 Lemay Drive Carrollton, TX 75007 972.446.7363 972.446.9011 (fax) www.minutemanups.com

TOSHIBA INTERNATIONAL 13131 West Little York Rd. Houston, TX 77041 713.466.0277 www.tic.toshiba.com YOKOGAWA CORP. OF AMERICA 2 Dart Rd. Nemnan, GA 30265 770.254.0400 www.yokogawa.com

FOR FREE INFO, CIRCLE 41 ON READER SERVICE CARD

April 2013 • Electrical Products & Solutions

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 30

■ MANUFACTURERSDirectory SAFETY & TRAINING AMERICAN TECHNICAL PUBLISHERS INC. 10100 Orland Pkwy. Ste 200 Orland Park, IL 60467 800.323.3471 708.957.1101 (fax) www.americantech.net CALIFORNIA TURBO, INC. 10721 Business Dr. Fontana, CA 92337 800.448.1446 www.californiaturbo.com CARHARTT, INC. 5750 Mercury Drive Dearborn, MI 48126 800.786.3916 800.217.2895 (fax) www.carhartt.com

HERCULES INDUSTRIES INC. PO Box 197 Prospect, OH 43342 800.345.2590 740.494.2274 (fax) www.herculock.com

THOMAS & BETTS CORP. 8155 T&B Boulevard Memphis, TN 38125 800.888.0211 901.252.1347 (fax) www.tnb.com

RANDL INDUSTRIES P.O. Box 14319 Spokane WA 99214-0319 509.340.0050 509.340.0051 (fax) www.RANDL-INC.com

UNIQUE FIRE STOP PRODUCTS 20850 River Road Robertsdale, AL 36567 251.960.5018 251.960.5068 (fax) www.uniquefirestop.com

RECTORSEAL 2601 Spenwick Houston, TX 77055 713.263.8001 713.263.7577 (fax) www.rectorseal.com

W. H. SALISBURY 7520 N. Long Ave. Skokie, IL 60077 847.679.6700 847.679.2401 (fax) www.whsalisbury.com

SHERMCO INDUSTRIES 2425 east Pioneer Dr. Irving, TX 75061 972.793.5523 (800.Shermco) www.shermco.com

FOR FREE INFO, CIRCLE 42 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

SOFTWARE ACCUBID 7725 Jane St. Concord, Ontario L4K 1X4 905.761.8800 905.761.1234 (fax) www.accubid.com AGILENT TECHNOLOGIES 395 Page Mill Road Palo Alto, CA 94303 800.452.4844 888.900.8921 (fax) www.agilent.com CONEST 50 Nashua Road Londonderry, NH 03053 603.437.9353 603.437.9354 (fax) www.conest.com

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 31

FOR FREE INFO, CIRCLE 20 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 32

■ MANUFACTURERSDirectory DESCO, LLC 44 Barkley Circle Fort Meyers FL 33907 239.275.1991 www.desco-soft.com DEXTER + CHANEY 9700 Lake City Way NE Seattle, WA 98115 800.875.1400 206.367.9613 (fax) www.dexterchaney.com MAXWELL SYSTEMS, INC. 1000 First Avenue, Suite 200 King of Prussia, PA 19406 800.688.8226 610.277.2081 (fax) www.maxwellsystems.com SINGLETOUCH 14553 W. Indian School Rd. Suite 300 Goodyear , AZ 85395 623.536.7833 623.536.5517 (fax) www.singletouch.com

VISION INFOSOFT 1915 Aston Ave. Carlsbad, CA 92008 800.258.7752 760.597.0339 (fax) www.visioninfosoft.com

SOLAR POWER AEE SOLAR 1155 Redway Dr PO Box 339 Redway, CA 95560 800.777.6609 707.923.3009 (fax) www.aeesolar.com Distributors for: Evergreen Solar, SolarWorld, UniRac, Xantrex, SMA America, OutBack Power Systems, Fronius International, PV Powered, Mitsubishi Electric, Direct Power & Water, Rolls/Surrette Battery, Southwest Windpower, Morningstar, Apollo Solar

FOR FREE INFO, CIRCLE 43 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

ALLEARTH RENEWABLES, INC. 94 Harvest Ln. Williston, VT 05495 802.972.9600 www.allearthrenewables.com APOLLO SOLAR 23 F.J. Clarke Circle Bethel, CT 06801 203.790.6400 203.792.0300 (fax) www.apollosolar.com CITEL, INC. 11381 Interchange Circle S. Miramar, FL 33025 954.430.6310 www.citel.us CONERGY, INC. 2480 West 26th Ave. Ste. 2B Denver, CO 80211 888.396.6611 720.279.3664 (fax) www.conergy.us

COOPER B-LINE 509 West Monroe St. Highland, IL 62249 618.654.2184 618.654.9191 (fax) www.cooperbline.com D C POWER SYSTEMS 1500 Valley House Dr. Ste 210 Rohnert Park, CA 94928 800.967.6917 www.dcpowersystems.com DH SOLAR 600 Marquette Rd. Prairie du Chein, WI 53821 559.432.5110 559.432.6158 (fax) www.dhsolar.net EVERGREEN SOLAR 138 Bartlett Street Marlboro, MA 01752 508.357.2221 508.229.0747 (fax) www.evergreensolar.com

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 33

EXELTECH 7317 Jack Newell Blvd. N. Ft. Worth TX 76118 817.595.4969 www.exeltech.com

POWER ONE 3201 East Harbour Dr Phoenix, AZ 85034 www.power-one.com

HATICON SOLAR 2821 E. Philadelphia St. Ste. A Ontario CA 91761 www.haticonsolar.com

QUICK MOUNT PV 2700 Mitchell Dr., Bldg 2 Walnut Creek, CA 94598 925.687.6686 www.quickmountpv.com

JAC-RACK 3937 Campus Dr. Pontiac MI 48341 800.526.3491 www.jac-rack.com

SCHNEIDER ELECTRIC / RENEWABLE ENERGIES 132 Fairgrounds Rd. West Kingston, RI 02892 www.xantrex.com

MIDNITE SOLAR 17722 67th Ave. NE Arlington, WA 98223 www.midnitesolar.com

SESSION SOLAR 60 Old Pueblo Rd. Scotts Valley, CA 95066 831.438.9000 www.thinksolar-us.com

NABCEP 56 Clifton County Rd. Ste. 202 Clifton Park, NY 12065 518.289.4859 www.nabcep.org

SOLAR UNIVERSE 5802 Las Positas Livermore, CA 04551 866.6.solar.9 www.solaruniverse.com SOLARWORLD 4650 Adohr Lane Camarillo, CA 93012 800.94.SOLAR 805.388.6395 (fax) www.solarworld-usa.com SOLMETRIC CORPORATION 825 Olema- Bolinas Rd. Bolinas, CA 94924 877.263.5026 www.solmetric.com

SUNWIZE TECHNOLOGIES Woodacre, CA 94873 415.488.1220 845.336.0457 (fax) www.sunwize.com Distributor for: SANYO, Sharp, Mitsubishi, Kaneka, Yingli, SMA America, Fronius, Xantrex, PV Powered, Enphase, Outback, UniRac, Direct Power and Water UNIRAC, INC. 1411 Broadway Blvd NE Albuquerque, NM 87102-1545 505.242.6411 505.242.6412 (fax) www.unirac.com

TOOLS & TESTING EQUIPMENT ACTUANT N 86 W 12500 Westbrook Crossing Menomonee Falls, WI 53051 262.293.1500 www.actuant.com

FOR FREE INFO, CIRCLE 44 ON READER SERVICE CARD

April 2013 â&#x20AC;˘ Electrical Products & Solutions

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 34

■ ManufacturersDirectory AEMC INSTRUMENTS 200 Foxborough Blvd. Foxborough, MA 02035 800.343.1391 508.698.2118 (fax) www.aemc.com

DRANETZ-BMI 1000 New Durham Road Edison, NJ 08818 800.372.6832 732.248.1834 (fax) www.dranetz-bmi.com

MEGGER 2621 Van Buren Ave. Norristown, PA 19403 610.676.8500 610.676.8610 ( fax ) www.megger.com

T3 INNOVATION 808 Calle Plano Camarillo, CA 93012 805.233.3390 805.283.4507 (fax) www.t3innovation.com

ALBERCORP 3103 N. Andrews Ave. Extension Pompano Beach, FL 33064 954.623.6660 954.623.6671 (fax) www.alber.com

EXTECH INSTRUMENTS/ FLIR SYSTEMS 9 Townsend West Nashua, NH 03063 866.477.3687 www.flir.com

MILWAUKEE ELECTRIC TOOL 1024 Pine Hall Mathews. VA 23109 262.790.6334 www.milwaukeetool.com

SUMMIT TECHNOLOGY, INC. 2717 North Main St. Suite 15 Walnut Creek, CA 94597 925.944.1212 925.944.7126 (fax)

AMPROBE Everett, WA 98203 877.AMPROBE (267.7623) www.amprobe.com

HIOKI USA 6 Corporate Dr. Cranbury, NJ 08512 609.409.9109 609.409.9108 (fax) www.hiokiusa.com

C.K.TOOLS 153 Port Rd. Fl 2 Ste. 1 Kennebunk, ME 04043 207.967.1256 www.ck-tools.com

IDEAL INDUSTRIES INC. Becker Place Sycamore, IL 60178 815.895.1190 815.899.7712 (fax) www.ideal@idealindustries.com

FOR FREE INFO, CIRCLE 45 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

MITCHELL INSTRUMENTS 1570 Cherokee St. San Marcos, CA 92078 888.270.2690 800.648.2411 (fax) www.mitchellinstruments.com RELIABLE POWER METERS, A FLUKE COMPANY 400 Blossom Hill Road Los Gatos, CA 95032 800.334.3666 215.752.3094 www.reliablemeters.com

THOMAS & BETTS CORP. 8155 T&B Boulevard Memphis, TN 38125 800.888.0211 901.252.1347 (fax) www.tnb.com TOSHIBA INTERNATIONAL CORP. 13131 W. Little York Road Houston, TX 77041 800.231.1412 713.896.5212 (fax) www.tic.toshiba.com

FOR FREE INFO, CIRCLE 46 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 35

FOR FREE INFO, CIRCLE 21 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 36

■ MANUFACTURERSDirectory UEI 800 SW Nimbus Avenue Beaverton, OR 97008 800.547.5740 503.643.6322 (fax) www.ueitest.com

WIRE & CABLE AFC CABLE SYSTEMS INC 272 Duchaine Blvd. New Bedford, MA 02745 800.757.6996 508.998.1447 (fax) www.afcweb.com ALCAN CABLE Three Ravina Drive, Suite 1600 Atlanta, GA 30346 770.394.9886 770.677.2609 (fax) www.cable.alcan.com

AMERICAN PIPE & PLASTICS, INC. P.O. Box 577 Binghamton, NY 13902 607.775.4340 607.775.2707 ( fax ) www.ampipe.com ARPI OF USA 140-2 Business Park Cir. Stoughton, WI 53589 608.873.8659 www.arpiusa.com ARROW FASTENER COMPANY. INC. 271 Mayhill St. Saddle Brook, NJ 07663 www.arrowfastener.com ATKORE INTERNATIONAL 16100 S. Lathrop Ave. Harvey IL 60426 800.882.5543

FOR FREE INFO, CIRCLE 47 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

BICSI 8610 Hidden River Parkway Tampa, FL 33637 800.242.7405 813.903.4311 (fax) www.bicsi.org

CENTURY WIRE 51 South Lincoln Ave. Washington, NJ 07882 908.689.1212 866.511.2884 (fax)

BRADY WORLDWIDE, INC. 6555 W. Good Hope Rd. Milwaukee, WI 53223 www.bradyid.com

COLEMAN CABLE 1586 S. Lakeside Drive Waukegan, IL 60085 847.672.2456 www.colemancable.com

BRIDGEPORT FITTINGS INC. 705 Lordship Blvd. Stratford, CT 06615 203.377.5944 203.387.3488 (fax) www.bptfittings.com

CONDUMEX WIRE & CABLE 1184-E Corporate Drive W. Arlington, TX 76006 817.607.1500 817.633.1692 (fax) www.condumex.com

BYTE BROTHERS 7003 132 nd Place S.E. Newcastle , WA 98059 800.999.2983 425.917.8379 (fax) www.bytebrothers.com

CONDUX INTERNATIONAL 145 Kingswood Drive Mankato, MN 56001 800.533.2077 507.387.1442 Fax www.condux.com

FOR FREE INFO, CIRCLE 48 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 37

FOR FREE INFO, CIRCLE 22 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 38

■ MANUFACTURERSDirectory CONNECTRAC 1350 Manufacturing St. Ste. 203 Dallas, TX 75207 877.480.5637 866.403.8532 (fax) www.connectrac.com

ENCORE WIRE 1410 Millwood Road McKinney, TX 75069 972.562.9473 800.782.6475 (fax) www.encorewire.com

GENESIS CABLE SYSTEMS LLC 7701 95th St. Pleasant Prairie, WI 53158 800.222.0060 262.947.0724 (fax) www.genesiscable.com

COPPER WIRE STRIPPER 2037 Redstone CRS Oakville, Ontario, CN L6M5B1 888.419.3555 www.copperwirestripper.com

FIBER OPTIC NETWORK SOLUTIONS (FONS) CORP. 30 Forbes Road Northborough, MA 01545 508.393.4268 508.393.3657 (fax) www.fons.com

GENSCO 53 Carlaw Ave. Toronto, Ontario, CN M4M2R6 416.465.7521 www.genscoequipment.com

DAMAC PRODUCTS INC. 14489 Industry Circle La Mirada, CA 90638 714.228.2900 714.739.1883 (fax) www.damac.com DCD DESIGN & MFG. LTD 180-6620 McMillan Way Richmond, BC V6W 1J7, Canada 604.232.4445 604.232.4446 (fax) www.dcddesign.com

FIBER SOLUTIONS INC. 17740 Hoffman Way Homewood, IL 60430 800.743.4237 708.206.1575 (fax) www.fsifiber.com

FOR FREE INFO, CIRCLE 49 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

HELUKABEL USA, INC. 1355 Bowes Rd., Unit C Elgin, IL 60123 877.910.2094 847.622.8766 (fax) www.helukabel.com HITACHI CABLE MANCHESTER INC. 900 Holt Ave. Manchester, NH 03109 603.669.4347 603.669.9621 (fax) www.hcm.hitachi.com

HUGHES BROTHERS 210 N. 13th Seward Seward NE 68434 402.643.2991 www.hughesbros.com KING INNOVATION 42 N.Central Dr. O’Fallon, MO 63366 636.519.5459 www.kinginnovation.com ICC 14700 Alondra Blvd. La Mirada Ca. 90638 888.ASK.4.ICC 562.356.3100 (fax) www.icc.com ITW BUILDEX 13249 W. Bryn Mawr Ave. Itasca, IL 60143 800.323.0720 630.595.3569 (fax) www.sammysuperscrew.com

FOR FREE INFO, CIRCLE 50 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 39

FOR FREE INFO, CIRCLE 23 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 10:54 AM Page 40

■ MANUFACTURERSDirectory LAPP USA 29 Hanover Road Florham, NJ 07932 800.774.3539 www.lappusa.com MAXIS 4838 E. Baseline Rd. Ste.131 Mesa, AZ 85206 888.266.2947 480.633.9114 (fax) www.maxis-tools.com MINERALLAC FASTENING SYSTEMS 100 Gast Rd. Hampshire, IL 60140 877.285.2200 847.792.6181 (fax) www.minerallac.com NATIONAL WIRE & CABLE 136 San Fernando Rd. Los Angeles, CA 90031 714.778.5336 www.nationalwire.com

NIEDAX-KLEINHUIS USA, INC. 7545 Pingue Drive Worthington, OH 43085 614.888.3331 614.888.0462 (fax) www.kleinhuis.com

ROLL-A-REEL CO. 303 W. Crest Drive Cincinnati, OH 45215 513.761.8500 513.761.9997 (fax) www.rollareel.com

NORDX/CDT 2345 Sources Blvd. Pointe-Claire, QC H9R 5Z3, Canada 514.822.2345 514.822.7981 (fax) www.nordx.com

RYCOM INSTRUMENTS 9351 East 59th Raytown, MO 64133 800.851.7374 www.rycominstruments.com

PLATINUM TOOLS 668 Flinn Ave. Unit 21 Moorpark, CA 93021 805.384.2777 www.platiumtools.com REGAL MANUFACTURING 900 S. Ajax Ave. Industry, CA 91748 626.964.6531 626.964.3964 (fax) www.regalfittings.com

FOR FREE INFO, CIRCLE 51 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

THE SIEMON COMPANY 27 Siemon Company Drive Watertown, CT 06795 860.945.4200 www.siemon.com SLABACH ENTERPRISES 2148 Highway 22 Kalona, IA 52247 319.656.2226 www.slabach.com

SOKKIA 16900 W. 118th Terrace Olathe, KS 66061 800.4.SOKKIA www.sokkia.com SOUTHWIRE CO. 302 Rome St. Carrollton, GA 30117 www.southwire.com STRIP-TEC 3700 North Commerce FT. Worth, TX 76106 817.386.2288 www.striptec.com THOMAS & BETTS CORP. 8155 T&B Boulevard Memphis, TN 38125 800.888.0211 901.252.1347 (fax) www.tnb.com

FOR FREE INFO, CIRCLE 52 ON READER SERVICE CARD

0413EPSp28-41_Directory 4/5/13 12:32 PM Page 41

UNDERGROUND DEVICES INC. 3304 Commercial Ave. Northbrook, IL 60062 847.205.9000 847.205.9004 (fax) www.udevices.com

THE WIREMOLD COMPANY 60 Woodlawn St. West Hartford, CT 06110 800.621.0049 860.232.2062 (fax) www.wiremold.com

WAGO CORPORATION N120 W19129 Freistadt Road Germantown, WI 53022 800.DIN.RAIL 262.255.3232 (fax) www.wago.com

ADDITONAL ELECTRICAL DISTRIBUTORS

WEST PENN WIRE/CDT 2833 W. Chestnut St. Washington, PA 15301 724.222.7060 724.222.6420 (fax) www.westpenn-cdt.com WIREGUARD, INC. P.O. Box 515 Kimberling City, MO 65656 417.447.2940 417.739.9288 (fax) www.wireguardinc.com

EMERGI-LITE (A THOMAS & BETTS CO.) 1811 Hymus Blvd. Dorval, Quebec H9P 1J5 Canada 866.857.5711 514.685.7389 (fax) www.emergi-lite.com THE HOME DEPOT 2455 Paces Ferry Rd. Atlanta, GA 30339 www.homedepot.com

FOR FREE INFO, CIRCLE 53 ON READER SERVICE CARD

FOR FREE INFO, CIRCLE 54 ON READER SERVICE CARD

April 2013 • Electrical Products & Solutions

0413EPSp42_Company Spotlight 4/5/13 10:55 AM Page 42

COMPANY PROFILE • HB Brackets®

Labor Saving Electrical Brackets

B Brackets was established in Oklahoma City in May 2009. Initially, working with local customers, we later expanded into other areas across the nation due to a great response from customers for our electrical bracket products. Our innovative new T-5 and T8 fluorescent high-bay fixture brackets, along with conduit installation, have been developed for different types of applications such as warehouses and large commercial retail buildings. Large facilities such as warehouses and commercial retail buildings make it difficult to install and level this type of fluorescent lighting. Typically they are installed with chains or cables, which can lead to the fixtures swinging or misalignment. HB Brackets has created an innovative solution to this typical problem created from outdated installation techniques. Our patent pending design ensures that lighting fixtures are level, and installation is quick and easy. Our brack-

ets are self-leveling, which not only makes your facility more attractive with consistent lighting placement, but is also very time-effective. This makes bracket installation much faster than other methods of installing these fixtures. Installation is a simple one person process that saves time and manpower; our brackets can take less than half the time to install than other methods. HB Brackets meets or exceeds all NEC code requirements, meaning our products meet strict standards for safe installation. We not only provide lighting brackets for warehouses and retail buildings, but have built custom light brackets for highway projects, which include brackets for walking lights under new highways. We can provide custom design for any type of application. HB Brackets are made in the USA from 18 gauge galvanized metal to help eliminate screws from stripping out, and provide the most long term and durable lighting bracket on the market.

Electrical Products & Solutions • April 2013

HB Brackets has developed a new line of conduit and box mounting brackets to save time. Conduit has long been valued as the neatest and most organized type of electrical installation; today more and more people are turning to the use of other means of wiring. Our new bracket line has been designed to allow electricians a way to easily install conduit in commercial buildings above office walls, and along warehouse walls without the need of a box offset. The bracket allows the box to be mounted in a vertical position to easily pull wire from below. HB Brackets also offers an accessory for extending a box on corrugated walls to eliminate box offsets. We know the importance of saving time during electrical installation, and it is our goal to continue to design innovative products that save labor on installation. For more information about HB Brackets, and our innovative line of products, visit us online at www.hbbrackets.com. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 43

FOR FREE INFO, CIRCLE 24ON READER SERVICE CARD

0413EPSp44_Company Spotlight 4/8/13 9:50 AM Page 44

COMPANY PROFILE • IRISS, Inc.

Field of view (FOV) is not limited

IRISS, Inc. About IRISS, Inc. IRISS stands for Infrared (IR) Inspections Support Solutions. The IRISS vision is to universally mitigate the risk of electrocution and arc blast during the inspection of energized electrical equipment. We achieve this through use of products, tools and equipment designed to keep personnel safe by avoiding exposure to energized electrical components when conducting essential routine maintenance and by training electrical maintenance staff in the correct use of available tools and techniques to ensure their safety and efficiency.

Custom shapes, sizes and material available

UL and CSA Certified available for industrial apps

IR spectrum inspections. And…is available in custom shapes, sizes, and color to fit the needs of any application. As solution providers, the team at IRISS brings a multitude of experience from world-class maintenance programs together to meet the individual needs of commercial, industrial, marine, power generation and government maintenance programs.

IRISS is the First Industrial-Grade Infrared Window Manufacturer Granted Canadian Standards Association (CSA) Certification to the C22.2 No. 14-10 Standard. IRISS VP and CAP Series IR windows now comply with applicable Canadian standards Class 3211 37 and U.S. standards Class 3211 97 for Industrial Control Equipment Sub-Assemblies.

Experience the Difference with IRISS: • IR window design features durable, clear polymer • Polymer windows are specifically designed for industrial applications • Custom shapes, sizes, and material available • Field of View (FOV) is not limited Experience the Difference • CUL, UL, and CSA Certified with IRISS! • Polymer IR windows are Protected At IRISS, we provide our customers by Unconditional Lifetime Warranty unsurpassed quality at every touch point. • Crystal windows are available We focus on what we do best by continu- (controlled environments only) ously improving infrared (IR) window technology, building reliable products, exceeding customer expectations, remaining a science-based R&D company, and protecting our polymer IR windows through Our Unconditional Lifetime Warranty. IRISS industrial-grade IR windows facilitate safer, more efficient inspections of electrical equipment when compared to traditional crystal windows. Our awardwinning, IR window designs feature a durable transparent polymer lens that allows visual, UV, and short/mid/longwave 44

Electrical Products & Solutions • April 2013

About IRISS SMART: The Safety and Maintenance Academy of Reliability Technologies offers several unique training and certification classes that provide you and your company the knowledge and practical experience necessary to complete your electrical inspections safely and efficiently. ❏ IRISS products are made in the U.S. at our brand new 33,000 square foot facility. For more information, visit www.iriss.com.

0413EPSpFullPages_Company Spotlight 4/5/13 1:43 PM Page 45

FOR FREE INFO, CIRCLE 25 ON READER SERVICE CARD

0413EPSp46_Company Spotlight 4/5/13 10:56 AM Page 46

COMPANY PROFILE • American Pipe and Plastics, Inc.

American Pipe and Plastics— Quality and Service at Competitive Prices Who We Are American Pipe and Plastics, Inc. manufactures PVC (polyvinyl chloride) for the Power Utility, Telecommunications, Cable TV, and Fiber Optic underground infrastructure markets. Their products are sold to power utility companies, telephone companies, CATV companies, distributors and contractors. Products are manufactured to meet NEMA TC2, NEMA TC3, NEMA TC6/8 EB/DB, NEMA TC9, NEMA TC10, ASTM F512, and UL 651 specifications. As required, products are tested and approved by numerous utilities, agencies, and the government. For 35 years, they have been supplying products at competitive prices while exceeding industry service levels. All products manufactured by American Pipe and Plastics are manufactured in the USA using domestically produced raw materials.

Known for Efficiency, Flexibility, and Tenacity Although original target markets were plumbing and municipal markets, throughout the years American Pipe and Plastics has diversified its product lines. Since it’s inception American Pipe and Plastics has serviced the RBOCs (Bell Operating Companies) supplying millions of feet of conduit and fittings for underground infrastructure to support the land lines and later to take cable to cell towers. During the “Dot.Com” boom American Pipe provided thousands of miles of conduit and fiber optic conduit systems to companies across the United States to build the underground infrastructure for fiber optic networks. In 1996 the company changed its focus, discontinuing the manufacture of pipes for the municipal markets and refocusing towards a product offering more synergistic with their Telecommunications products, targeting the utility markets by adding Power Utility and CATV conduit and fabricated accessories to its telephone conduit line. After the change in focus and product offering American Pipe and Plastics quickly became a valued supplier to many of the power utilities throughout the East Coast region of the US. In 2011 UL listed electrical conduit and accessories were added to complete the PVC conduit products used in the Power Utility, Electrical, and Telecommunications markets. Power utility companies, telephone companies, and CATV companies use American Pipe and Plastics’ products. Products go to market through distribution, direct contracts with utilities and direct sales to contractors. Products are manufactured to meet NEMA TC2, NEMA TC3, NEMA TC6/8 EB/DB, NEMA TC9, NEMA TC10, ASTM F512, and UL 651 specifications. As required, products are tested and approved by numerous utilities, agencies, and 46

Electrical Products & Solutions • August 2013

the government. For over a decade a 98.6% On Time/In Full delivery rating has been maintained across all product lines. Sufficient inventory levels are maintained to meet customer requirements. American Pipe and Plastic is a small company compared to others in the industry, but that is one of its greatest assets. As a small company, we have a greater ability to react quickly to changing customer demands and changes within the market. Close communication between the manufacturing division and sales division allows us to “do what we need to do to service our customer.” For 35 years, the company has continued to respond to the volatility of raw material pricing and rapidly changing economic conditions.

A Tradition of Manufacturing Excellence The company’s management is experienced, dedicated, steady and competent. Senior management has a combined experience of over 100 years in manufacturing. A culture of openness and mutual respect promotes the exchange of ideas between management and labor. Corporate offices are located on the mezzanine floor overlooking the production floor. It is a short walk up or down a staircase to communicate changes in customer requirements or to discuss production issues. Communications flow smoothly between the different departments. Middle management averages 18+ years and the line workers average 14+ years at American Pipe & Plastics. Employees at all levels feel a responsibility for day-to-day operations, the welfare of fellow employees, and the company’s continuing success.

Where to Find Us American Pipe and Plastics, incorporated in New York State in 1977, is an American-owned WBE (Women’s Business Enterprise). It is a privately owned, closely held corporation. Located in Kirkwood, NY, south of Binghamton, at the junction of I88, I81, and I86 (formerly NYS Rte. 17), the manufacturing facility offers easy access to highways for shipping east, west, north and south. The New York State “Southern Tier” is a natural fit for a PVC manufacturing plant because the area has a long history of supporting manufacturing companies with a local workforce who offer loyalty and a solid work ethic. A philosophy of teamwork and flexibility is apparent when talking to American Pipe and Plastics employees. A deep pride in the company and its history pervade the organization. American Pipe and Plastics—Quality and Service at Competitive Pricing. ❏

0413EPSpFullPages_Company Spotlight 4/5/13 10:34 AM Page 47

FOR FREE INFO, CIRCLE 26 ON READER SERVICE CARD

0413EPSp48_Company Spotlight 4/5/13 11:25 AM Page 48

Advertiser INDEX This advertisers index is compiled as a courtesy to our readers. While every effort is made to provide a complete and accurate listing of companies, page numbers and reader service numbers, the publisher is not responsible for errors.

Company ACR SYSTEMS AEMC INSTRUMENTS ALBER CORPORATION AMERICAN PIPE & PLASTICS, INC. AMERICAN TECHNICAL PUBLISHERS ARPI OF USA BATTCON 2013 CONFERENCE BYTE BROTHERS CALIFORNIA TURBO, INC. CONDUIT REPAIR SYSTEMS COPPER DEVELOPMENT ASSOCIATION E-Z METER EXTECH INSTRUMENTS FLIR GENERATOR INTERLOCK TECHNOLOGIES GENSCO HB BRACKETS HERCULES INDUSTRIES, INC. HIOKI USA ICC IRISS, INC.

PG#

RS#

34 IFC 11 47 33 41 48 1 36 9 27 40 19 3 7 32 43 40 15 35 45

45 1 11 26 44 53 55 4 48 9 19 51 15 5 9 43 24 52 13 21 25

FOR FREE INFO, CIRCLE 55 ON READER SERVICE CARD

Electrical Products & Solutions • April 2013

Company KRENZ & COMPANY MEGGER MH RHODES/CRAMER COMPANY MILWAUKEE ELECTRIC TOOL MITSUBISHI ELECTRIC NORTHWEST LIGHTING SYSTEMS PHASE-A-MATIC PHILIPS EMERGENCY LIGHTING PLATINUM TOOLS QUICK MOUNT PV RANDL INDUSTRIES SOKKIA SOUTHWIRE SPECTRUM INDUSTRIES STEELMAN INDUSTRIES STRIP-TEC SUMMIT TECHNOLOGY, INC. THE HOME DEPOT UNDERGROUND DEVICES UTILITY METALS YOKOGAWA CORPORATION

PG#

RS#

38 IBC 36 17 25 21 41 30 4 5 31 23 BC 34 38 28 39 13 29 10 37

50 2 47 14 18 16 54 42 6 7 20 17 3 46 49 40 23 12 41 10 22

0413EPSpFullPages_Company Spotlight 4/5/13 10:35 AM Page C3

FOR FREE INFO, CIRCLE 2 ON READER SERVICE CARD

0413EPSpFullPages_Company Spotlight 4/5/13 10:35 AM Page C4

FOR FREE INFO, CIRCLE 3 ON READER SERVICE CARD