Southern & Midwest Gaming - November 2024

Page 1


Winter Gambling Getaways & Holiday Happenings

IN THIS ISSUE

Find out our top picks for great getaways this winter, and hot holiday happenings. HIGHLIGHTS & HOT SPOTS

2 Casino Scene: Hot Happenings at Our Preferred Properties

G et the scoop on what’s happening at our preferred properties around the region.

14 Executive Spotlight: Ryan O’Brien

Guest Experience Director

Grand Casino Mille

Lacs and Hinckley

Onamia and Hinckley, Minnesota

8 Executive Spotlight: LuAnn Pappas – CEO –Scarlet Pearl Casino Resort D’Iberville, Mississippi

We caught up with one of the icons of the industry for her insights on hospitality, gaming trends and what makes the Gulf Coast great.

10 Poker Strategy: The Art of Bluffing

Master the skills of one of the most important parts of the game, bluffing.

After a major renovation of the guest rooms, suites and more, these two Minnesota gaming destinations have raised the bar. We caught up with Ryan O’Brien to hear more about the property and how he ensures a great gaming experience.

16 Sports Betting: Early Action

Future odds of major sporting events. Find the edge and make your play!

18 2024 Readers’ Choice Awards

Voting Ballot: Cast Your Vote!

Let us know your favorite casinos for a chance to win the Ultimate Casino Getaway!

GAMING AND DESTINATIONS

CASINO SCENE

HOT HAPPENINGS AT OUR PREFERRED CASINOS, RACETRACKS AND MORE.

(D’Iberville, Mississippi – Gulf Coast) Scarlet Pearl Casino Resort - If you are looking for a premier Gulf Coast resort with stunning views, decadent dining & dynamic gaming, look no further than Scarlet Pearl. The property claimed several of our top Readers’ Choice Awards including Best Casino Floor, Casino Personnel, Customer Service and more. For sports fans, there is not a better place to watch and wager on your favorite teams than the Scarlet Pearl Sportsbook featuring 23 HD screens including a 144-inch entertainment screen that is awesome! For more information, call 1-888752-9772 or visit ScarletPearlCasino.com

(Vicksburg, Mississippi) Ameristar Casino Hotel - Ameristar Casino in Vicksburg offers a vibrant escape with its dazzling gaming floor and luxurious amenities. Guests can try their luck at a wide array of slots and table games, savor fine dining options, and unwind in the elegant hotel rooms with scenic river views. Stay in one of the 148 guest rooms that have been redesigned with a crisp, modern look and unparalleled comfort offering European-style bedding, high-tech lighting fixtures, LCD flat screen televisions and wireless high-speed Internet access. Guests also enjoy live entertainment in the Bottleneck Blues Bar, great dining and more, all in the heart of Mississippi. There are always great deals on rooms and promotions in the casino, so be sure to check the website before you go. For more information, call 1-601-630-3786 or visit AmeristarVicksburg.com.

(Tunica, Mississippi) Hollywood Casino Tunica – Get a taste of the glitz and glamor of the stars at Hollywood Casino Tunica. After checking out the amazing collection of memorabilia around the property, guests can enjoy the awardwinning Fairbanks Steakhouse for one of the best dining experiences in the region and then stay in a 5-story tower overlooking the casino floor or the 8-story tower next to the largest indoor pool in Tunica. When it’s time for casino action, Hollywood Tunica has you covered with over 1,000 slots, a variety of table games, and plenty of sportsbook kiosks to place your winning bets! For more information, call 1-800-871-0711 or visit HollywoodCasinoTunica.com.

(Charenton, Louisiana) Cypress Bayou Casino Hotel - Cypress Bayou Casino Hotel is a premium Louisiana casino resort that offers an exciting blend of entertainment and relaxation. Featuring over 1,000 slot machines, a variety of table games, and a luxury hotel, this destination combines gaming, dining, and live performances to create a vibrant experience for visitors. Don’t miss the Fall Into Cash Giveaway that runs thru November 30th with drawings on Saturdays in November. Earn entries thru slot and table play with one winner for $5,000 cash at the 6:00 pm drawing, five winners drawn every hour from 7:00-9:00PM and another $5,000 cash drawing for one winner at 10:00PM. For more information call 1-800-284-4386 or visit CypressBayou.com

(Bowler, Wisconsin) North Star Mohican Casino Resort – As if you ever needed a reason for a gambling getaway, North Star certainly has plenty of them to ensure your stay is great from the second you step in the lobby. Guests enjoy great gambling with over 1,200 machines, plenty of table games including blackjack, Three Card Poker, Let it Ride, Craps and more. Also, book a room in their luxurious contemporary hotel or the 57-site RV Park with 20-30-and 50amp service, pull thru sites, picnic table area and pet friendly. Also check out top entertainment and events at North Star including the Dylan Scott (Nov. 9), Elle King (Nov. 15) and Lonestar (Dec. 21). For more information, call 1-800952-0195 or visit NorthStarCasinoResort.com.

(Northern Minnesota) Grand Casino Hinckley & Mille Lacs - The Grand Casinos in Hinckley and Mille Lacs are the places to be this season. Discover the amazing newly upgraded hotel rooms and enhanced amenities and dive into a world of endless entertainment that will keep you coming back. Both are premier Minnesota casinos offering exciting gaming, entertainment, and dining experiences. There are always great promotions and giveaways happening at both properties with Mille Lacs running $5,000 cash giveaways where the grand prize is two winners getting all-expenses paid Cape Town Adventure Safari valued at $15,000 each and in December you can “Tame a Wrangler” where guests can enter to win $2,500 cash prizes with a grand prize of a Jeep Wrangler. The action continues at Hinckley with a Rio Trip Giveaway promotion running thru December 28, and Candy Cane Lanes Drawings from December 1 to 21 where guests can enter to win $10,000 on the drawing days 12/14 and 12/21. Also don’t miss great dining deals at both properties including a Lobster Tail with sides for $39.99 and tier discounts available. For more information visit GrandCasinoMN.com.

(Harris, Michigan – Upper Peninsula) Island Resort & Casino - Island Resort & Casino is a premier gambling getaway in Michigan’s Upper Peninsula, offering awesome accommodations with an indoor water park and lazy river, a luxurious spa, great golf, headliner entertainment, delectable dining and of course a Vegas-style casino! Don’t miss Warrant (Nov. 8&9), Conner Smith (Nov.15&16), comedian Frank Caliendo (Dec. 6&7) and more! Check the website for more concerts, promotions and special events and you won’t be disappointed. For more information, call 1-800-682-6040 or visit IslandResortandCasino.com.

WINTER HOLIDAY CASINO ESCAPADES:

TOP DESTINATIONS IN THE SOUTH AND MIDWEST FOR YOUR SEASONAL GETAWAY

The winter holiday season has an undeniable allure that calls for more than just cozy blankets and mugs of hot cocoa. For those who revel in the excitement of gaming and high-stakes fun, what could be more thrilling than ringing in the season at your favorite casino? Or one you heard about from your friends at Gaming and Destinations? From the warmth of the South to the hospitable charm of the Midwest, there are fantastic destinations waiting to offer unforgettable winter getaways and holiday experiences. We are excited to offer a few of our favorite properties that will ensure a perfect winter escape.

MISSISSIPPI GULF COAST

We will start our winter wonderland journey on the shores of the Mississippi Gulf Coast where you will find casino resorts stretching from the beaches of Biloxi to Gulfport. There are a dozen premium properties to choose from ranging from lavish options with the glitz and glamour of Las Vegas to the simpler and more local low-key feel.

SCARLET PEARL CASINO RESORT LOCATION: D’IBERVILLE, MISSISSIPPI

Scarlet Pearl in D’Iberville, Mississippi shines as a winter gambling getaway, boasting a festive atmosphere filled with holiday decorations that enchant guests. The property is home to 300 rooms and suites, several great dining options including the award-winning Scarlet’s Steaks and Seafood, an outdoor oasis pool and a championship-style mini golf course called Lava Links. Once you arrive, you don’t need to leave and around the holidays, decorations add to the energy and make it even more vibrant. Scarlet Pearl always has fun promotions and

tournaments as well as great dining deals and menus that elevate the experience even more. Scarlet Pearl Casino Resort is the perfect destination for those seeking winter fun and excitement.

BEAU RIVAGE RESORT & CASINO LOCATION: BILOXI, MISSISSIPPI

Known as the “Las Vegas-style property of the South,” Beau Rivage Resort & Casino offers the perfect mix of luxury and excitement. Always making a spectacle of their lavish holiday decorations, themed entertainment and special promotions aligning with the season, its Mediterranean-style architecture lets the

Beau Rivage Resort & Casino dsiplays amazing holiday decorations in their lobby.

property shine as a beacon along the Gulf Coast. The resort’s holiday decorations are a highlight that attract hundreds of guests for pictures with Santa, themed shows and several gourmet dining options, and even a holiday-themed buffet. Also be sure to stop in one of the plush lounges for seasonal cocktails and entertainment to get you in the holiday spirit. Guests can also relax in one of over 1,700 contemporary and spacious rooms and suites overlooking the Gulf of Mexico, or retreat to a world-class spa offering all the relaxing services you could imagine. The property is gearing up for several fun holiday promotions including the Winter Wonderland $250,000 Giveaway, Christmas with Santa Brunches at BR Prime Steakhouse, the return of Broadway with Elf The Musical Dec. 12, 14-28 and the Mississippi Gulf Coast Ballet Theatre’s The Nutcracker Returns Dec. 8. With great accommodations, amazing amenities and Holiday inspired entertainment like this, be sure to make it a priority to check out Beau Rivage on your next Winter gambling getaway.

and holiday season, guests will enjoy some of the best holiday décor in Tunica with a winter wonderland featuring over 20 Christmas trees throughout the casino and Photos with Santa on December 7th from 1pm – 4pm, where each guest receives a complimentary holiday photo, free cookies and hot chocolate, plus a bonus goodie bag for kids! Throughout November and December, the resort offers their $500,000 Wonderland of Winnings promotion with drawings on Fridays and Saturdays from 7pm – 10pm. Guests can earn entries all week including bonus 3x entries on Tuesdays and Thursdays and 5x entries on Fridays and Saturdays. On December 30th, guests earn 25x entries with one lucky winner taking home a new Audi Q3 as part of the Grand Prize drawings between 7pm –10pm.

GOLD STRIKE CASINO RESORT LOCATION: TUNICA, MISSISSIPPI

Gold Strike Casino in Tunica, Mississippi, offers an inviting winter holiday getaway with a range of indoor amenities that make

HOLLYWOOD CASINO TUNICA

LOCATION: TUNICA, MISSISSIPPI

As we move north from the Gulf Coast, a stop in Tunica is always a great idea and Hollywood Casino Tunica is another fantastic winter gambling getaway. The Hollywood prop themed property always seems to embrace the holiday season with festive decorations that create a cozy, celebratory atmosphere. The hotel has almost 500 rooms and suites, an array of great dining options, live entertainment and the largest indoor pool in the area for a great winter retreat. During the winter

it ideal for relaxing and unwinding, no matter the weather outside. Known for its 31-story golden hotel tower with over 1,100 rooms, Gold Strike offers the gold standard in gaming. The 50,000 square foot casino has all of the games you could imagine, and the sportsbook is always a good spot to watch and wager on your favorite teams. The luxurious spa, indoor pool, excellent dining options and great live entertainment combine to create a memorable winter escape. When it comes to dining, Gold Strike offers several options that cater to different tastes from Chicago Steakhouse to the amazing Americana

Buffet. With its vibrant entertainment options, luxurious amenities, and cozy dining spaces, Gold Strike Casino is an ideal winter holiday destination in the heart of Tunica.

HARRAH’S CHEROKEE CASINO RESORT

LOCATION: CHEROKEE,

NORTH CAROLINA

Nestled in the Smoky Mountains, Harrah’s Cherokee Casino Resort offers a scenic winter getaway paired with premier gaming. Harrah’s Cherokee is more than just a casino—it’s a gateway to the Great Smoky Mountains that is home to two pools, four hotel towers, 1,800 rooms, eleven amazing restaurants including two celebrity inspired themes with Gordan Ramsey and Guy Fieri, as well as a luxurious spa and one of the best golf courses in the region with Sequoyah National. In the winter months, this resort is a perfect destination for both gaming and outdoor enthusiasts with a vast array of gaming options indoors and beautiful mountain views and a host of seasonal outdoor activities, from skiing and snowboarding nearby to winter hiking. The resort also celebrates the holidays with themed events, holiday dining, and seasonal decor that adds to the cozy ambiance. A trip here combines the thrill of gaming with the tranquility of a mountain retreat.

WINSTAR WORLD CASINO AND RESORT

LOCATION: THACKERVILLE, OKLAHOMA

Known as the largest casino in the world, WinStar World Casino and Resort is a dream destination for anyone seeking a grand winter adventure. With over 400,000 square feet of gaming space, WinStar has something for everyone. The casino is divided into sections named after major cities around the world, adding an extra layer of fun as you explore its extensive gaming floors. From thousands of slot machines to dozens of table games, poker rooms, and a dedicated bingo hall, there’s never a dull moment. For winter travelers, WinStar doesn’t disappoint with its seasonal decor, holiday-themed events, and incredible live shows. The resort also

features a spa, pools, an on-site shopping center, and a range of dining options, from quick bites to upscale restaurants. After a day of gaming, unwind in your luxurious room or suite, many of which offer fantastic views of the resort grounds.

ISLAND RESORT & CASINO LOCATION: HARRIS, MICHIGAN

Island Resort & Casino in Michigan is a premier winter gambling getaway that offers a cozy atmosphere with 450

rooms, an indoor oasis with a pool, lazy river and more, as well as a luxurious spa, great dining options, RV Park and some of the best golf in the state. The property rolls out the red carpet when it comes to the holidays with festive decorations that sparkle throughout, and guests can also enjoy seasonal dining specials and live entertainment for a great getaway. The resort’s picturesque setting allows for winter activities like snowshoeing and ice fishing that provide the perfect balance of excitement and relaxation. With its inviting ambiance and array of entertainment options, Island Resort promises an unforgettable winter escape for gaming enthusiasts.

POTAWATOMI HOTEL & CASINO LOCATION: MILWAUKEE, WISCONSIN

In the heart of the Midwest, Potawatomi Hotel & Casino offers a unique blend of high-energy gaming and cultural experiences and is Milwaukee’s go-to for gaming and entertainment, especially

during the holiday season. With nearly 100 table games, over 2,500 slot machines, and a dedicated bingo room, this casino has everything you need for a memorable winter retreat. The hotel’s holiday events bring extra sparkle to the season, with live performances, holiday dining specials, and festive decor. Outside the casino, the hotel offers convenient access to Milwaukee’s winter attractions, including the city’s holiday markets and ice skating at nearby Red Arrow Park. Potawatomi also highlights Native American culture through its design and artwork, making this a unique destination that provides a cultural immersion along with gaming excitement.

GRAND CASINO MILLE LACS AND HINCKLEY

LOCATION: MILLE LACS & HINCKLEY, MINNESOTA

Grand Casino Mille Lacs and Hinckley are exceptional winter gambling getaways that each embrace its own unique character and transforms into a festive retreat with dazzling holiday decorations that capture the season’s magic. Coming off an amazing multi-million-dollar renovation

of rooms and property amenities, guests will be pleasantly delighted to get away from the norm and enjoy the Grand Casino way of relaxing. Both locations offer enticing promotions, including holiday gaming tournaments and special giveaways that keep the excitement alive as well as seasonal dining options and live entertainment. With their inviting atmospheres and engaging activities, Grand Casino Mille Lacs and Hinckley provide unforgettable winter adventures for all gaming enthusiasts.

CONCLUSION

Whether you’re drawn to the warmth of Southern hospitality or the wintery charm of the Midwest, these casinos offer an enticing mix of entertainment, luxury, and holiday cheer. From grand resorts to more intimate establishments, each of these destinations promises a unique experience that goes beyond gaming.

Experience luxury and excitement like never before at Scarlet Pearl Casino Resort, located in D’Iberville Mississippi. Let us treat YOU while YOU enjoy our breathtaking views, renowned dining venues, and unparalleled gaming floor. We offer the perfect getaway, whether YOU are seeking relaxation, thrills or both. From check-in to check-out, we make YOU our priority in comfort and satisfaction, so make Scarlet Pearl Casino Resort your number one travel destination.

EXECUTIVE SPOTLIGHT:

LUANN PAPPAS, CEO – SCARLET PEARL CASINO RESORT D’IBERVILLE, MISSISSIPPI

When it comes to delivering a great casino guest experience, many factors come into play well before the guest ever steps foot onto the property. From the moment they go to the website or call for a reservation, there are perceptions and opinions that will go into determining if their visit was positive or not. It takes a full team

from player development and guest services to food and beverage and entertainment to make everything flow smooth and keep the guests smiling, all orchestrated by the management at the property. Many of the leaders in the industry have earned their way to the top through years of various roles and responsibilities that helped them sharpen their skills to be qualified to get the most from their team and deliver the ultimate experience for their guests.

One of the icons of the industry who always seems to work with her team to deliver the best for her guests is LuAnn Pappas, CEO of Scarlet Pearl Casino Resort in D’Iberville, Mississippi. She has blazed her trail for 39 years and doesn’t appear to be slowing down anytime soon.

We recently caught up with her to hear more about her career, management philosophy and some of the trends in the industry over the years.

G. Douglas Dreisbach: How long have you been in the casino industry what were some of your roles along the way?

LuAnn Pappas: It was 39 years in August. It’ll be 40 next year. I spent 30 years with Caesars Entertainment, it was Harrah’s before that, and I answered an ad in the Atlantic City newspaper 39 years ago, and that’s where my career began. I started on the graveyard shift in the gift shop.

GDD: In 39 years, what have been some of the biggest and most impactful changes you’ve seen in the gaming industry?

LP: Looking back, most casinos used to be run by table game shift managers, and table games were what everyone

talked about. That’s not the case today. It’s 80% slots, 20% tables, and that’s probably historically true in most gaming establishments. Obviously, with Vegas and the things that have happened there, there’s certainly a lot more cash than there is the gaming, and that’s, again, in the destination markets, not so much, again, in our regional markets. Obviously, technology has changed significantly and today the customers are more female than male. But if I had to pinpoint one thing, I would say the proliferation of gaming technology and more sophisticated reinvestment in the marketing systems.

GDD: So, your property, Scarlet Pearl, is known for not turning down a bet. One mega bet was a couple of years ago when Mattress Mack made big bets on the World Series and the Kentucky Derby for promotions at his mattress stores. Can you tell us how that transpired?

LP: We did. We took Mattress Mack’s bet when no one else would. It was the World Series and it went right down to the last game, last inning. You want to talk about not sweating money—it really was a fluke that it happened. Obviously, Mattress Mack had called a few places. I called the owners, and the owners are big believers in “We’ll take any bet, any time, any action.” If we had lost that bet, it would have been a loss of 14 million dollars to the property.

GDD: Do you get sizeable bets on a regular basis in the sports book and/ or in the casino?

LP: We have a couple big sports betters, and certainly, like every casino, you have your hand full of really big players. But we’re a local casino. They come a few times a month and live within 20 miles of the property, so that’s a big switch for me. Where I worked before, it was more evenly spread, local, regional, and national. But, we are a local casino and have done very well in the market. And

when I say “the market,” I’m talking the Gulf Coast.

GDD: The Scarlet Pearl property layout has a vibrant casino with tall ceilings that really provide an energetic and lively feel.Do you take suggestions from guests for layout preferences or other things like game play?

LP: Yes, all the time. As a matter of fact, we’ve taken a few of our top customers out to the gaming show in Vegas several times so they can look at the new machines or the up-andcoming products that are coming and we like to get their input, versus our input. They’re the ones that play the machines. They’re the ones that typically play at more than one casino. It has really worked out well for us because they actually are good at picking what’s new and up-andcoming.

GDD: Do you see a trend where some machines are more popular than others as far as reels or animations or celebrity themes?

LP: I think that is always going to be the case. It’s getting more and more challenging, because remember, we all have table games. We all have slots. We all have restaurants and hotel rooms. So, again, the more interactive the game is, the more appeal it has. Most successful games are games that casinos can’t own. We lease them. But nonetheless, you must have them, because they have high appeal. And the graphics are getting better and better. The interactive features are getting better and better, and the more you can offer games that have the three spins or multiple options, the better off you are.

GDD: You mentioned that all casinos have their games, their restaurants, these kinds of things, and one thing that you have that separates you is the ability to make decisions quickly being family-owned, from the amazing Scarlet’s Steaks and Seafood, that has won several Southern

Gaming Readers’ Choice awards over the years to other decisions. Why is that important and what value does it deliver to guests?

LP: Yes, we are unique in the fact that we are literally a family-owned casino, and the only casino the family owns. So, we’ve been very successful with our speed to the market. We can decide something today at 1:30 and institute that decision, barring any regulatory concerns, relatively quickly. So again, being nimble is the single biggest advantage we have. The second one is that we don’t have corporate oversight, so sometimes that can bog down progress. One of the missions that we have had since before we opened was that we were going to encompass three things, we are going to make sure that our employees are satisfied, that our customers are satisfied and that we are involved in the community. Beyond that, we are also going to be friendly, clean, and safe. As long as you are friendly, clean, and safe, that’s 50% of the issue right there.

We have been very fortunate, in that we go through auditions to work at Scarlet Pearl, and the auditions are done by a group of executives, from supervisors and above. So, we select you. Yes, you may want to come to work for Scarlet Pearl, but it is about your personality, and it is different. It is a family business. We’re able to do things differently, and it’s important to us that you’re as involved and engaged as we are.

You are correct. We’ve received many, many awards. Most of them are for our efforts in the community, as well as our customer service, and certainly our outlets. We’re blessed in that we own all of our outlets. They’re not leased or third-party outlets. We change all of our menus quarterly tying back to the ultra-high frequent customer. You certainly don’t want them to get bored with your menu offerings. And sometimes, when you get bored, you just go to another place to get something different to eat. So, we’re

very cognizant of keeping that fresh and new and quarterly. One unique thing we recently did was a customer introduced us to a family that owns Eagle Point Oyster. Oysters, especially raw oysters, are one of my favorite things in life. Clams would be the first one, but we don’t have them down here in the South. In any event, when we met with them at this customer’s house, it was a great evening. He brought out all his oysters and his team. They actually have an oyster bed right close to here, right off of Horn Island, out in the Gulf of Mexico, where they breed their own oysters. So, we decided that we will brand a Scarlet Pearl oyster. We can create the size and the salinity that we wanted and that was really unique. We are fortunate to be able to partner with a lot of local businesses, because we don’t have corporate contracts, and we’ve really put a stake in the ground about using as many local vendors as we can.

GDD: You are one of the few female CEO’s on the Coast, probably in the industry as a whole. But what does it mean to you to be such a great leader in somewhat of a male-driven industry? And how do you encourage other women to create their own paths in the industry?

LP: I think that’s a great question. Yesterday I talked to the local chamber of commerce, and that subject did come up, and yes, that’s correct. There’s only two of us on the Gulf Coast. But the percentage doesn’t really change, no matter whether you’re looking at the Gulf Coast or international or across the United States, which is sad. I can speak freely about it, given my age. I don’t hide it, obviously. I started in the business in 1985. I’m 66 years old, soon to be 40 years in the business, and I will tell you that I’m not so sure it’s changed that much. I feel that at this stage in my life, and I’ve had a tremendous amount of success much later in life, it is one of the reasons that I left the large corporations. It was an opportunity that presented itself that I otherwise knew I wouldn’t get, and

not that I hadn’t tried. I don’t have the traditional CEO or general manager’s background. I certainly don’t have an MBA. As a matter of fact, I’m a certified court reporter and worked in juvenile intake, retail, and adult probation. So, that is my background. But I was able, fortunately, to come up through the ranks, and sometimes I believe, when that happens, you’re more in tune with what’s actually going on, because you’ve done that job. And I’ve had so many different jobs across so many different locations that, again, it was more like on-thejob training, but it turned out well. I think my mission, at this point, as I end my career—not that that’s going to happen any time soon, because I absolutely love what I do, is to make sure there are voices that are heard to say that women can do this job. It does require an unusual amount of time away from your family, nights, holidays, and weekends, but it is also a very rewarding and fulfilling career in as much as you meet a lot of people, you’re exposed to a lot of different situations, whether they be the situations relative to the challenges of your employees, the challenges in the community, or charitable causes. But again, my mission in life at this point is to make sure that everyone is aware that this needs to change, because women do bring something different to the business.

GDD: What is the best time of year to visit the Gulf Coast and Scarlet Pearl?

LP: For me, I would say it’s the first and the fourth quarter, because typically the first quarter in the South is good for golf and fishing, but you also have Mardi Gras. Then, obviously, as you go into the fourth quarter, you have events like Cruisin’ The Coast where this year they will have something like 9,000 cars with people that come internationally for such a wonderful, wonderful event. It is a staple here on the Gulf Coast. Then you have Ocean Springs, where in November, they have the Peter Anderson Art Festival. There is a lot to do on the Mississippi Gulf Coast.

The good news is, pretty much 12 months a year, the weather’s the same. Now, it goes without saying that it’s hotter than blazes in July and August, and then certainly you do deal with hurricane season every year, but overall, it’s really great weather 12 months out of the year, and there’s quite a bit to do.

GDD: Is there anything else you’d like to add for our readers and listeners to hear?

LP: I hope everyone takes the chance and opportunity to come see the Mississippi Gulf Coast. We have great restaurants, great culture, great history and a lot to do here.

For more information and reservations for Scarlet Pearl Casino resort, visit ScareltPearlCasino.com or call 1-888-752-9772.

Jim “Mattress Mack” McIngvale poses with LuAnn Pappas .

BLUFFING IN POKER: THE

ART AND STRATEGY BEHIND DECEPTION

Poker is more than just a game of cards and more of a mental battleground where players engage in a psychological duel. One of the most potent weapons in a player’s arsenal is the art of bluffing. While it can be thrilling and rewarding, effective bluffing requires skill, timing, and a deep understanding of your opponent’s tendencies and behavior. When executed correctly, bluffing can confuse your opponents about your own gameplay and provide more opportunities to seize pots.

UNDERSTANDING BLUFFING

Bluffing is essentially the act of deceiving opponents into believing you have a stronger hand than you actually do. Successful bluffs can lead to substantial winnings, as they may cause opponents to fold better hands. However, bluffing is a double-edged sword; when executed poorly, it can result in significant losses so finding the optimal time to do it is critical.

TYPES OF BLUFFS

Pure Bluff: This occurs when a player has a weak hand and bets or raises to represent a strong one with a goal to get opponents with stronger hands to fold.

Semi-Bluff: In this scenario, a player with a drawing hand bets aggressively, hoping to either improve their hand or force opponents to fold. This is effective because it has the potential to win the hand outright if the draw card hits, and potentially forces the fold if it doesn’t come.

Stone-Cold Bluff: This is a risky play where a player with nothing and bets heavily, often as a last resort. The key to this bluff is reading the table dynamics and the tendencies of opponents and representing a stronger hand than you perceive your opponents to have.

THE PSYCHOLOGY OF BLUFFING

Bluffing hinges on psychological manipulation. Players must carefully observe their opponents, looking

for tells, or subtle signs that indicate a player’s strength or weakness. Successful bluffers often develop a “poker face,” maintaining a calm demeanor regardless of their hand strength. This emotional control can be critical in convincing others that you hold a powerful hand.

KNOW YOUR OPPONENTS:

Understanding the playing styles and tendencies of your opponents is vital. Some players are more prone to folding under pressure, while others might call down with weaker hands. Bluffing against a player who is overly cautious can yield better results.

Position Matters: Your position at the table plays a significant role in bluffing. Bluffing from late position can be more effective because you have more information about how other players are acting. If several players have already checked, a well-timed bet might convince them to fold.

Storytelling: A successful bluff often involves telling a convincing story. Your betting patterns should align with the narrative you want to convey. For example, if you’ve been playing passively but suddenly make a large bet on the river, your story might suggest you hit a strong hand.

Bet Sizing: The size of your bet can indicate the strength of your hand. A small bet might suggest weakness, while a large bet can signify strength. When bluffing, consider using a bet size that is consistent with how you would bet if you had a strong hand. This inconsistency can confuse your opponents and make them question their own hands.

Choose the Right Moments: Timing is crucial. Bluffing is often more effective on certain boards—those that appear to be favorable for strong hands. For instance, if the board shows high cards, it might make sense to bluff if you’re representing a strong hand, but be carful as your opponents might hold one of the high cards and could be bluffing you.

Use the “Continuation Bet”: This tactic involves betting on the flop after having raised pre-flop. If you’ve shown aggression pre-flop, it’s logical

to continue that aggression. Opponents might assume you have a strong hand, making it easier to execute a bluff and them folding.

WHEN TO BLUFF

When the Board is Scary: If the community cards suggest a potential straight or flush, players might be more inclined to fold. Bluffing in this situation can make your opponents second-guess their hands.

Against Tight Players: Tight players tend to hold onto their chips and will often fold unless they have a strong hand. Bluffing against them can yield great results, especially if you can convince them that you’re holding something unbeatable.

In Uncontested Pots: If you find yourself in a situation where there are fewer players in the hand, a welltimed bluff can steal the pot without confrontation. If everyone checks to you, a bet can often take down the pot.

When You’ve Been Playing Tight:

If you’ve been playing conservatively, your opponents may perceive you as only playing strong hands and creates a perfect opportunity to bluff; they are less likely to suspect that you are making a move.

In Response to Opponent Behavior:

Pay attention to how your opponents react to various situations. If someone seems uncertain or hesitant, it might be a prime time to bluff, especially if they have shown signs of weakness.

THE RISKS OF BLUFFING

While bluffing can be rewarding, obviously it does carry inherent risks. If your bluff is called, you can lose a substantial pot, and it may damage your credibility at the table. Players may adjust their strategies, making it more difficult for you to bluff successfully in the future. Therefore, it’s essential to be mindful of your bluffing frequency; overdoing it can lead to being labeled as a “bluffing player,” which can make future bluffs less effective.

Bluffing is an integral part of poker that elevates it from merely a card game to a strategic contest of wits. Mastering the art of bluffing involves an understanding of human psychology, keen observation, and strategic execution. By employing the strategies outlined in this article you should be able to enhance your chances of success at the poker table. Remember, in poker, the most successful players are often those who can seamlessly blend truth and deception.

ELITE

G&D EXECUTIVE SPOTLIGHT:

RYAN O’BRIEN GUEST EXPERIENCE DIRECTOR AT GRAND CASINO HINCKLEY AND MILLE LACS IN MINNESOTA

If you haven’t been to Grand Casino Mille Lacs and Grand Casino Hinckley in Minnesota recently, now is a great time for a return visit. Both offer vibrant gaming experiences, upscale accommodations, delectable dining options, awesome amenities, world-class entertainment, luxurious spas great golf and more. So when we heard about a recent multimillion dollar renovation to enhance the guest rooms and other property amenities, we had to get the scoop on what’s new, what’s the same and why players will love it. We caught up with Guest Experience Director, Ryan O’Brien, who shares some insight on how he ensures great player experiences and looks forward to welcoming guests.

G. DOUGLAS DREISBACH: There is not another industry in the world where customer hospitality is as important as it is in the casino industry. How long have you been in the business and what has changed over the years? And what has stayed the same?

RYAN O’BRIEN: I’ve been in the gaming industry going on 25 years and would say that what has stayed the same over the generations of gaming is the fun and excitement that comes from playing the

slot machines and table games, as well as other games like Keno and bingo. I’ve noticed some really cool technological trends and as the machines get cooler and bigger with more sounds and sights, the excitement that people get when they’re playing those machines is the same, and I love seeing that.

GDD: When it comes to the latest and greatest games in the casino, do guests have input? If they say they played or saw a game somewhere, and really want it there at the property, do you try to provide it if there is demand?

RO: We actually do get that a lot, when a guest says, “I’ve seen this at a different property. I saw this on an advertisement. I saw this somewhere.” Usually, we have it here on property, and it’s just a matter of finding it for them.

GDD: What are some of your day-to-day roles and responsibilities as the guest experience director?

RO: My role is to make sure that any time a guest has feedback about our property it’s my job to take that information and feedback and apply it to a strategy or just share it with the team, and try to make it happen for them.

GDD: What gets you excited to get up and go to work every day? What do you love about what you do?

RO: I love that this industry really focuses on making our guests the first priority, and the associates are a close second. Working for the Grand Casino’s brand, the associates are our teammates. They are the ones we work with every day and who we walk around with. But, on a busy night, we’re out there together making it happen for these guests.

It is also the same thing on the other end with the guests. We are providing experiences for the guests, really understanding and getting to know the people that come in and enjoy the experiences here at Grand Casino. That’s what really gets me up. It’s the people and the interactions. It’s the activity, the meeting people, throwing a knuckle bump

or the high-five or celebrating somebody when they’re winning. That’s motivation for me.

GDD: So, the two properties, the Hinckley property and the Mille Lacs property, both just recently underwent several renovations. For folks who haven’t been there since the renovations, can you give us a bit of an overview about what’s new and some of the differences and similarities between the properties?

RO: At the Mille Lacs property, we offer a little bit more on the exterior portion. We have the lake. We have hunting. We have golf. We have fishing. We have all of those cool family-oriented outdoor amenities and activities. At Grand Casino Mille Lacs, it is more of a hub for everything where guests can find a great place to eat, enjoy the casino and then stay in a great room. At the Hinckley property, we’re right on 35, so we’re right in the middle of a main transit between Minneapolis and Duluth and it’s a really convenient spot for people to meet up. It’s a little bit more of a lively atmosphere with live entertainment on the weekends and things like that.

When it comes to the hotel renovations, upgrading that product was something we have been wanting to do for a while. Guests were talking about it, and when we delivered, I think we did a phenomenal job, and guests agreed. We have highlights and hints of our culture incorporated into the lobby and the hotel room designs, and that’s something that the Mille Lacs Band of Ojibwe really takes pride in. Sharing our culture and sharing our story with the communities and the people that come and visit us.

GDD: Regarding the renovations, what are some of the highlights and what was the main motivation for the upgrades?

RO: Well, it’s kind of like the bones are the same, but the rooms are all different, all brand-new. It was pretty much a gut and rebuild from the single rooms to the suites. We now have three different presidential suites we can offer for groups and entertainment and really an overall upgraded experience.

The main motivation was that it was time. Within the last five years, we the casino floor, so there were some upgraded areas of the floor. The hotel was the most recent one and the general area spaces such as the hotel lobby and the front desk areas, seating areas, and the hotel project itself. In the end, our guests are really at the heart of these renovations. Their feedback and their crave for what they want to see and what they want their experience to be when they’re in a casino is what we want to hear, and we listen, and we try to deliver as much as we can.

But when it comes to the motivation behind the property renovation, we owe a lot of credit to our frontline teams, hospitality, guest services, clearly development. They have their fingers on the pulse of what our guests are really looking for, so their insights were super important for us to understand what we needed to deliver to the guests for the hotel product.

GDD: Can you touch on how the heritage and culture was represented and celebrated throughout the property? I read that there were some local artists

sanctioned to do several different paintings and cultural things around the property?

RO: Yeah, we had a great group of local artists and Canadian artists that contributed to the design. As we were developing the process of working with our construction architects and taking that art, that history and that feeling that comes from the contemporary art from the tribes and from these tribal individuals, and really designing, not only the rooms around those pieces, but those pieces around those rooms. I think the collaboration between designers and artists was phenomenal. I think as you walk the spaces, as you walk the floor, it’s not an overabundance of, “Here, I’m going to hit you with this art. Now I’m hitting you with this piece, and I’m hitting you with this piece.” The overall designs, the aesthetics and the layout of all of that are really well combined to create a phenomenal experience. As you walk into the lobby, you will get a lot of great feelings with the looks and the colors, it just all fits together.

GDD: Thank you for taking a few minutes today, is there anything else you’d like to add for our listeners and readers?

RO: Thank you for having me. I would like to add that the one thing we try to promote and deliver on at Grand Casino is the guest experience. We’re not just gaming machines. We’re not just table games. We’re not just a hotel. As we move forward in business, and as we move forward as a property and as a brand, the one thing that we want to be exceptional at is delivering service when you’re here and providing you with that upgraded experience at every step of your journey as you come here. We curate. We do everything we can, not only for our top-tier players, but the players that want to just come here and visit once in a while, or maybe even on a pass-by. We pride ourselves in being a “come-as-youare company” and we want people from all walks of life to be here. We don’t cater to just one group of individuals. We cater to every individual and we want to make sure that each person that walks through these doors is not only impressed by what they see but feels warm like they just walked into their home every time they walk through the doors here at either Grand Casino property.

For reservations and information, visit GrandCasinoMN.com

The newly renovated rooms and suites offer more space and comfort.

FUTURE ODDS

Check out the latest odds for major sporting events. For the latest up-to-the-minute odds, visit

NFL – SUPER BOWL LIX

FEBRUARY 9, 2025 – CAESARS SUPERDOME NEW ORLEANS, LOUISIANA

DEFENDING CHAMPIONS: KANSAS CITY CHIEFS BEAT THE SAN FRANCISCO 49ERS 25-22

Team November September July May

Kansas City Chiefs 5/1 7/1 7/1 7/1

Baltimore Ravens 7/1 10/1 10/1 10/1

Detroit Lions 8/1 13/1 14/1 13/1

San Francisco 49ers 10/1 6/1 7/1 6/1

Buffalo Bills 11/1 13/1 16/1 13/1

Green Bay Packers 15/1 26/1 20/1 26/1

Minnesota Vikings 15/1 N/A N/A N/A

Houston Texans 16/1 26/1 17/1 26/1

Philadelphia Eagles 17/1 18/1 15/1 18/1

Cincinnati Bengals 26/1 16/1 15/1 16/1

*All others are higher than 30/1

**Odds courtesy of Vegasinsider.com in October 2024

COLLEGE FOOTBALL NATIONAL CHAMPIONSHIP

JANUARY 20, 2025 – MERCEDES-BENZ STADIUM ATLANTA, GEORGIA

DEFENDING CHAMPIONS: MICHIGAN WOLVERINES BEAT THE WASHINGTON HUSKIES 34-13

Team November September July

Georgia 3/1 3/1 4/1

Ohio State 4/1 5/1 5/1

Texas 5/1 9/1 9/1

Oregon 6/1 8/1 11/1

Penn State 13/1 23/1 23/1

Tennessee 15/1 N/A N/A

Clemson 17/1 N/A N/A

Miami 19/1 N/A N/A

Alabama 19/1 13/1 12/1

*All others are higher than 30/1

**Odds courtesy of Vegasinsider.com in October 2024

**Odds courtesy of Vegasinsider.com in October 2024

2025 NCAA BASKETBALL CHAMPIONSHIP

APRIL 7, 2025 – ALAMODOME – SAN ANTONIO, TEXAS

DEFENDING CHAMPIONS: CONNECTICUT BEAT PURDUE 75-60

Team November

Connecticut 9/1

Kansas 9/1

Duke 10/1

Alabama 13/1

Houston 17/1

Gonzaga 18/1

North Carolina 19/1

Iowa State 21/1

Purdue 23/1

Arizona 26/1

Auburn 31/1

Baylor 31/1

Michigan St. 31/1

Florida 31/1

Kentucky 35/1

*All others are higher than 35/1

**Odds courtesy of Vegasinsider.com in October 2024

2025 NBA CHAMPION ODDS

JUNE 5, 2025 – BEST OF SEVEN GAMES

DEFENDING CHAMPIONS: BOSTON CELTICS DEFEATED THE DALLAS MAVERICKS 4 GAMES TO 1

Team November

Boston Celtics 4/1

Oklahoma Thunder 6/1

New York Knicks 7/1

Denver Nuggets 12/1

Minnesota T’Wolves 13/1

Philadelphia 76ers 11/1

Dallas Mavericks 13/1

Milwaukee Bucks 15/1

Phoenix Suns 21/1

Minnesota Grizzlies 35/1

Cleveland Cavaliers 35/1

*All others are higher than 35/1

VOTE FOR GRAND CASINO AS THE BEST MINNESOTA CASINO

SCAN TO CAST YOUR VOTE

Whether it’s earning points faster and enjoying unbeatable perks with Grand Rewards™ or relaxing in newly upgraded rooms you get more from every moment at Grand Casino. Your experience is our greatest achievement and with your support, we’ll keep raising the bar. Vote for us as the best casino because we’re commited to the Guests’ experience.

WIN THE ULTIMATE CASINO GETAWAY!

Vote today for your chance to win!

elcome to Southern & Midwest Gaming and Destinations Annual Readers’ Choice Awards. Once again, we are excited to offer one lucky voter the Ultimate Casino Getaway to the casino of their choice, just for letting us know what casinos you like the most!

The trip includes an overnight stay at your favorite casino, gambling money, gas money to get there and dining at the property restaurant of your choice. It is a getaway you won’t want to miss, and we hope you are the lucky winner! Simply fill out the voting ballot on page 19, or online at GamingandDestinations.com before December 15, and you will be registered to win.

Once again this year, we are offering a FREE one-year subscription to the magazine, so be sure to check the box to get signed up!

Good luck and remember, if you can’t be good, be lucky!

First Name: Last Name: Address:

City: State: Zip:

E-mail: Phone Number: Date of Birth:

What are your favorite states to play? (Circle all that apply) Kentucky | Alabama | Indiana | Ohio | Minnesota | Michigan | Wisconsin | Iowa | Oklahoma | Tunica/North MS (Lula) | Vicksburg, MS | Shreveport/Bossier City, LA | Gulf Coast | New Orleans | Baton Rouge, LA | Standalone Mid-South (Pearl River, Bok Homa & Others not in casino towns) Florida | St. Louis, Missouri | Other: __________________

Do you subscribe to Gaming and Destinations? Yes No Do you want a FREE one-year subscription? Yes No Do you want us to send you free comps and special offers from our casino partners? Yes No

What games do you like to play the most? Blackjack Craps Slots/Video Poker Poker Pari-mutuel (Horses) Other: _____

What kind of comps do you typically receive from casinos?

None, they are stingy Free Buffet Match Play Offers Free Rooms Whatever I want, I’m a high roller!

TELL US YOUR FAVORITE CASINOS IN THE CATEGORIES BELOW.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.