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Health & Medicine
Informs Strategy
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2ND YEAR ON THE LIST
Direct-to-Consumer Health Care Models
Subscription-based health care providers like Forward monitor members from home and market 24/7 access to a care team.
KEY INSIGHT
EXAMPLES
DISRUPTIVE IMPACT
EMERGING PLAYERS
Membership-based services and health tech startups are creating new models that better fit the needs and lifestyles of younger, digitally savvy generations.
San Francisco–based Forward, buoyed by $225 million from investors, will expand nationwide with its preventive health care memberships that use technologies to remotely diagnose and treat patients. Initial visits include biometric body scanning, a blood panel, genetic analysis, skin screening, and a mental health assessment. Similarly, concierge medical provider One Medical offers 24/7 access to virtual care and uses connected devices and wearables to manage existing conditions. Canadian company Tia Health specializes in women’s health and offers unlimited messaging and same-day appointments. Sweetch is a startup that uses AI to manage chronic conditions by timing personalized interventions to boost your likelihood of responding.
This next generation of care relies on home diagnostics, self-monitoring, and telemedicine. As more consumers seek out convenient, on-demand health care, the tech-enabled services will threaten traditional primary care models.
• Forward • Tia Health • Higi • mPort • Crossover Health
Credit: Forward
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