Springs Magazine, Summer 2021 Vol 60 No 3

Page 40

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Employee Engagement Ideas: Where There’s a Will, There’s a Way By Julie Davis

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mployee engagement increases productivity, increases profit, increases quality, and is one of the top ways to improve employee retainment. According to Wikipedia, an engaged employee is “one who is fully absorbed by and enthusiastic about their work, and so takes positive action to further the organization’s reputation and interests. An engaged employee has a positive attitude toward the organization and its values. In contrast, a disengaged employee may range from someone doing the bare minimum at work (aka ‘coasting’), up to an employee who is actively damaging the company’s work output and reputation.”

According to a 2016 Gallup Employee Engagement Survey, 87 percent of employees are disengaged, costing companies up to $550 billion in annual productivity losses.

Why Should You Care? According to a 2016 Gallup Employee Engagement Survey, 87 percent of employees are disengaged, costing companies up to $550 billion in annual productivity

losses. Organizations in the top 25 percent of employee engagement scores achieved dramatically better operational performance than organizations in the bottom 25 percent.

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Companies with the top 25 percent employee engagement experience rewards like: • 10 percent higher customer loyalty/ engagement • 21 percent higher profitability • 20 percent higher sales productivity • 70 percent higher in fewer safety incidents • 28 percent higher in reduced shrinkage (shop stealing and similar) • 41 percent higher in less absenteeism • 40 percent higher in quality (fewer defects) If Gallup Survey results weren’t enough to have you seriously rethinking employee engagement, according to the Workplace Research Foundation cited on the Talent Culture website, increasing employee engagement investments by 10


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