ASL Onboarding
DAY 1 (8-5)
Scheduling Guideline
3.5 Training 4.5 Selling
DAY 2 (8-5) 4 Training 4 Selling
DAY 4 (1-10) DAY 3 (1-10) 5 Training
4 Training 4 Selling
3 Selling
DAY 5 (9-6) 2.5 Training 5.5 Selling
Day 2
Day 1 2 hours
Leadership Meeting
1.5 hours
Opening
30 minutes
Paperwork
1.5 hours
SFS/Geiger
1 hour
Brand & Culture
2 hours
StoreForce
1 hour
DOR Responsibilities
1 hour
Lunch
30 minutes
Guest Tools
1 hour
VOG (FR)
1 hour
Lunch
2 hours
VOG (FR) Practice
1 hour
VOG (FI & SF)
2 hours
VOG Practice
Day 3 1.5 hours
VOG (LI)
1.5 hours
VOG Practice
1 hour
Dinner
1 hour
BOD
3 hours
BOD Practice
1 hours
Closing
Day 4
Day 5
2 hours LP
1 hour
Opening
1 hour
Product & Processing
3 hours
Reporting
1 hour
VOG Practice
1 hour
VOG Practice
1 hour
Dinner
1 hour
Lunch
3 hours Closing BOD
2 hours
BOD Practice
1 hour
1 hour
Training Recap
Closing
Day 1 8:00
Leadership Meeting Leadership Meeting Agenda DOR Walk-thru
10:00
Complete Workday Onboarding Paperwork
10:30
Brand and Culture (Workday)
11:30
DOR Clarity
12:30
Tools to Put the Guest First (Workday & Backroom)
1:00
Lunch
2:00
VOG -First Impression & Sales Floor (Workday)
3:00
VOG Practice
Weekly Leadership Meeting Tools
The weekly leadership meeting agenda page 1 should be filled out by the SL prior to the actual meeting. The DOR walk-thru forms, on the following page, should be completed during the meeting with all leaders in attendance. You will then fill out page 2 of the Leadership Meeting collectively as a team.
DOR Checkpoints
The DOR Checkpoints should be used to prepare for the Weekly Leadership meeting by EACH DOR prior to the meeting.
DOR Walk-Thru
The DOR Walk-Thru form page 1 should be filled out by EACH DOR prior to the weekly Leadership Meeting. During the weekly meeting, the form should be used to walk through your DOR speaking to the wins an opportunities from the previous week as well as a plan to drive the business this week.
Day 2 8:00
Opening Procedures Registers Deposit Log, Petty Cash Log Banking Procedures StoreForce/Timekeeping Principles O/C Checklist
9:30
SFS, BOPIS, RFID Tools (Workday) Print Pick Tickets Pick Orders-Geiger Process Orders
11:00
Store Force (Workday) Dashboard/At-A-Glance Schedule Edits Time & Attendance Printing of Gannt Review Reports
1:00
Lunch
2:00
VOG- Fitting Room (Sanctuary)
3:00
VOG- Fitting Room Practice
Day 3 1:00
VOG -Lasting Impression (Workday)
2:30
VOG -Last Impression Practice
4:00
Dinner
5:00
BOD Program (Workday)
6:00
BOD Practice
8:00
Prepare for Closing Recover to Standards Replenish RFID Scan Review Reserve/Damage Inventory
9:00
After the Last Guest-Closing Final Walk-Thru RFID Workflow Scans RFID Full Store Scan O/C Checklist Count and Close Registers Deposit Procedures Deposit Log Safe Procedures Petty Cash Nightly Paperwork
Day 4 1:00
Safety and LP (Workday) LP Overview Incident Reporting Safety Training Review LP Results LP Audit Example PCI Training Tracking Review LP Timeframes Self-Monthly DL/VDL-Quarterly Auditor- Semi Annual
3:00
Product Handling & Processing (Workday)
4:00
VOG Lasting Impression Leader Practice
5:00
Dinner
6:00
Closing BOD
9:00
Closing Procedures
Day 5 9:00
Opening Procedures
10:00
Reading and Understanding Reports DSR,WSSR,RFID,Markdown Scan Report Business Acumen Leverage Equation Forecasting
1:00
VOG Practice
2:00
Lunch
3:00
BOD Practice
5:00
Training Recap
Reporting Tools: DSR: Daily Sales Report
HSR: Hourly Sales Report
Business Acumen Glossary: DPT: Dollar Per Transaction
UPT: Units Per Transaction
Conversion: Total transactions /Total Traffic
Leverage: Traffic % + or - /Comp %
Comp: Total TY sales / Total LY sales
TY: This Year
LY: Last Year
EOH: End on Hand Units
Business Acumen Scenario 1, Conversion: You are the closing BOD ready to start your segment. The conversion forecast for the day is 30% and you are currently at 27%. Based on the info below, how many additional transactions are needed to reach your conversion goal?
Traffic 400
Transactions 108
Additional Trans
Scenario 2, Forecasting: You are approaching the Easter weekend and know that the traffic and transactions will be higher than LY due to the holiday switch. You re-visit your LY numbers and see that your traffic and transactions were up 30% with an $8 DPT increase. Let‘s figure up the new projections with the following:
Transactions 150
Traffic 500
Original Forecast: New Forecast:
New Transactions
New Traffic
Conversion 30%
DPT $56.00
New Conversion
New DPT
Business Acumen Scenario 3, Leverage: Calculate leverage in basis points based on the following comp sales and traffic. Comp Sales
-4%
+9%
-9%
+1%
Traffic
+16%
-7%
-11%
+20%
Leverage
10.
9.
8.
7.
6.
5.
4.
3.
2.
1.
0.
1.
2.
3.
4.
5.
6.
7.
8.
9
Business Acumen Reporting
Business Acumen Reporting
Business Acumen Reporting
Week 2 Dicovery Items Sunday: MILO Navigation Operations Calendar Weekly Forms Document Library Markdowns (Workday & Hands on Experience) New Marks/Remarks Store Portal Scanner Reference Connectivity Tips & Tricks
Monday: Supplies (MILO) Amazon Capitol Lighting Bag & Tissue Replenishment Weekly Supply Order Who to Contact and When (Workday)
Week 2 Dicovery Items As Time Permits: The Family Tree (Workday) Intro to our Guest (Workday) Meet Her Where She Is (Workday) Creating an Exceptional Experience (Workday) Deeper Dive Into DOR duties VASL/Merchandiser OASL GEASL Google Training (Workday)
Items to Revisit: