FITTING ROOM (THE SANCTUARY)
Fitting Room Experience Responsible
(The Sanctuary) Touch point three
Guest Experience Star
Before purchasing an item, the guest may voice some concerns. A Guest Experience Star knows sheis responsible for making sure the guest is matched to the rightitems! Continue to the next partof your Guest Experience Star training by going to building block 17!
Think about it Have you ever been talking and realized the otherperson wasn’treally listening?How did you know? How did you feel? Headbackto building block 18 and test yourskills!
Tell us about it Now that you’ve checked out the building blocktraining,head over to the Touch Point 3 Survey to answer the following questions. What are three things you can do to help guestsin the fitting room? Give an example of how you’ll do one of those three things.
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Fitting Room Experience Responsible
(The Sanctuary) Touch point three
Guest Experience Star
Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned. How’d it go? How did you do on your challenge? What did you learn?
Time to Grab a partner discuss your learnings and show them what you learned!
C omplete the 2nd part of the Try it Out Card.
I’m sure you rocked it! What was their feed back to you?
You did it! Time to move onto your next touch point!
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