G uest Exper ience Star A Guest Experience Star knows just how her guest feels and what she wants. She sets a high standard in every part of her job so that the guest gets the best experience imaginable!
WINDOW WINDOW
Window
Visionary
Touch point one
Guest Experience Star
Altar’d State windows always show off the trends guests are thirsty for. A Guest Experience Star turns her window into a vision of fashion and f lair! Get started on your Guest Experience Star training by going to building block 11!
Think about it We all love details. How do you accessorize yourself? How can you bring that into our amazing windows?
Head back to building block 11 and test yourskills!
Tell us about it Now that you’ve checked out the building block training, what’s one thing you can do to make your windows pop?
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Window
Touch point one
Visionary
Guest Experience Star
Time to find your leader. We can’t wait for you to Try It Out! Use the Try it Out Cards and practice what you learned. How’d it go? How did you do on your challenge? What did you learn? Go to the Guest Experience Star Window Survey to tell us all about it! Time to Grab a partner and show them what you learned! C omplete the 2nd part of the Try it Out Card.
I’m sure you rocked it! What was their feed back to you? You did it! Time to move onto your next touch point!
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